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Just upgraded to 10. On the first restart, I can not connect to wifi.

Q: Just upgraded to 10. On the first restart, I can not connect to wifi.

On the screen it says my name and the next button. I click next and it gives a list of wifi networks. I click on my network and it will not connect. I go stand next to the router and it will not connect. My only options are next or back, no task bars nothing. I hope that someone can help.

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Preferred Solution: Just upgraded to 10. On the first restart, I can not connect to wifi.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


On the screen it says my name and the next button. I click next and it gives a list of wifi networks. I click on my network and it will not connect. I go stand next to the router and it will not connect. My only options are next or back, no task bars nothing. I hope that someone can help.

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I like to keep my C930 in sleep mode. But sometimes after wake up, the laptop cannot connect to wifi (it cannot find surrounding wifi, and I cannot turn the wifi off). I will need to restart the computer to make the wifi work again. But when I restart the laptop in this condition, It cannot restart normally, it keeps restarting several times and until entering into repairing mode. I need to turn off the computer and open it again. It happens several times. It is hardware or system problem? And once I waked the laptop and screen didn't work. But it never happens again. Do I need to reinstall the computer or send it to repair?I just bought it for a month.

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So I have had this HP Spectre for about a year now and it does not connect to my home internet unless I restart the modem. I restart the modem and it will work for a while. If i ever turn my laptop off or sometimes even close the laptop the internet will not connect and I will have to go unplug and replug the modem. This is extremely frustrating especially because of how expensive this thing was. Samsung Galaxy, siblings mac's, siblings iphones, even my Xbox One all connect to the internet but it is only this computer that always has a problem. I moved away for a couple months and at the house I was staying at my laptop connected to the internet with no such problems. I'm kind of assuming it's some kind of problem with this laptops adapter and my internet but that  makes no sense because my internet is fine with all of my other devices.  I have the latest LAN driver installed as well. This is a rather annoying problem and any insight would be much appreciated.

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A:wifi low signal & can't detect any wifi after upgraded windo...

Same issue is with my system as well Product Name-- HP 240 G4-328TXOS-- Windows 10, 64 bits. Somebody please reply ASAP  Thanks 

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About a week ago, our cable internet connection went out. Before I had a chance to reboot the modem & router, my 11 year old decided to completely reset the router to factory settings! Ugh! This caused several issues: my home network is now gone, only a unsecured factory network is available. When I try to plug my laptop into the router via ethernet cord (in order to login to router and setup secure network) my computer will not recognize the router and won't connect to internet. I tried troubleshooting with my cable provider and they say it's in my computer (IP address will not reset) and he recommended I replace my network card. However, today when I brought my laptop to work, it will instantly recognize the wifi at work. So is it really my network card that is causing issues? Please help, I'm desperate and not tech too tech savvy!

Linksys wireless router
Charter cable modem
Hp pavillion dv6 laptop with Windows Vista OS

A:Laptop won't connect to home wifi but will connect to work wifi

Did you figure this out?

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The laptop I have is an ASUS g74, I purchased the copy of windows 8 from microsoft's site, upgrading from windows 7 pro. I opted to keep all my personal files/apps because the programs it warned me as being incompatible were random games and such.

I googled this problem, and it seemed fairly common months ago when windows 8 first came out on dell/HP laptops. It worked flawlessly when I first upgraded and booted up fine but once I restarted I couldn't see anything other than the screen occasionally flickering brighter and darker.

However, if I plug my laptop up to a TV with an HDMI cable I can see everything on the TV. It's just the laptop screen that is blank. I'm not sure where to go from here, thanks in advance for any help!

A:Upgraded to windows 8, got black screen after restart.

Originally Posted by Shade9623

The laptop I have is an ASUS g74, I purchased the copy of windows 8 from microsoft's site, upgrading from windows 7 pro. I opted to keep all my personal files/apps because the programs it warned me as being incompatible were random games and such.

It's just the laptop screen that is blank. I'm not sure where to go from here, thanks in advance for any help!

Maybe refresh rate needs changing if safe to do so



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[I posted this earlier in the Crashes and Debugging section, but we think this is a hardware problem:]

Hey there,

I recently upgraded my notebook hard drive from a Western Digital WD2500BEVT 250GB to a SAMSUNG Spinpoint M7E HM641JI 640GB hard drive (and "cloned" from the old to the new). The only problem since the switch is when I resume from sleep mode. My laptop goes into sleep mode fine, but upon resuming, it correctly shows the log-in screen (there is a password on my account) for a few seconds, then proceeds to show a BSOD ***STOP 0x000000F4. Upon restart (I am forced to press the power button), the computer shows the error recovery, unexpected shutdown screen. I have looked in my minidump file folder, but no recent dumps show up, so I am not attaching the file. The event logger shows many errors, including Kernal-Power event ID 41.

I have tried playing with the sleep settings (hybrid sleep, etc.) in the Advanced Power Settings with no luck. Drivers are all up-to-date. With my old drive, the moment I woke the computer from sleep, I would be able to log-in and resume where I left off almost instantly.

I attached the Event Viewer log in a .zip file, if that would help somehow.

Windows 7 Ultimate x64 Retail
Hardware and computer approx. 2 years old (Samsung HDD is new)
Last OS installation approx. 6-8 months ago (Old HDD was "cloned" to the new 640GB HDD)
System Health Report passed with no errors

Gateway T-6836 Lapto... Read more

A:Upgraded HDD - When resuming from Sleep mode, BSOD and restart occurs

Any ideas why sleep mode no longer works once I upgraded from a 250GB to a 640GB hard drive?


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Hi All,

Recently I have upgraded my Lenovo G580 laptop from windows 8 to windows 8.1. After up-gradation Wifi is stop working. I have checked the WIFI device driver(Broadcom 802.11n) in device manger and it is showing working fine but in the Networks section the Wifi is showing disabled.

I have search a lot but not find any solution. Please help me to find the solution for the issue.

I am attaching the screen shot of the device driver property and the my network panel.


A:WiFi is not working when upgraded the OS to Windows 8.1


Have you downloaded the driver for Windows 8.1 at the Broadcom site?

If that didn't work, you might want to try the Program Compatibility Assistant and use the Windows 7 Driver, instead of the Windows 8 or Windows 8.1.

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After my upgrade to Windows 10 on my HP Pavilion dv6t-6c00 CTO Quad Edition Entertainment Notebook, the Wifi is no longer working ... in the sense that it does not find my Wifi network. I believe, that technically, the dv6t is not supported by HP for Windows 10 but everything thing else seems to work albeit a bit differently at times.  For instance, the WiFi but no longer toggles the WiFi on/off but now turns Airplane mode on/off. In my office I am most always on my wired network so this is not an issue but certainly will be when I am not in the office. The driver is at the latest available (for Windows 7) from HP so I'm not sure this is a driver issue or something else. Any ideas or has anyone else had this issue on a dv6t? I should also mention that Bluetooth no longer works either ... service will not start.

A:Upgraded my DV6 to Windows 10 and now the WiFi does not work

TBiggi1 Hello;Allow me to welcome you to the HP forums!I had EXACTLY the same problem on my DV6 laptop -- after I upgraded it to Win10.  Despite pushing the WiFi key time after time, it would always stay orange and the WiFi never worked. But ... to fix this, I had to do the "upgrade" again -- and do two things very differently ... 1: Prepare for clean-install:If, after the upgrade, your PC is only partially functioning, that means that the Upgrade did not go well and stuff is still there from the prior OS corrupting the functionality of Win10. You MIGHT be able to fix this by doing a clean-install of Win10. Problem is that a clean-install often does not recognize the prior activation, even though it should. So, you need to do 2( below BEFORE you do the clean-install: 2) Create a file needed to reactivate Win10 after the clean-install BEFORE you do the upgrade, follow these instructions from the community Win10 forums about creating a genuineticket.xml file: http://www.tenforums.com/tutorials/23354-clean-install-windows-10-directly-without-having-upgrade-fi... You will need this later to activate your Win10 pc after the clean-install. NOTE: I did the clean-install, and even though the product-key was SUPPOSED to work to activate Win10, it did not. And, calls to MS about this were wastes of time -- since the MS idiots said I could not activate Win10 with a Win7 product key!! What DID work was using the genuineticket ap... Read more

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A couple months ago, I upgraded my cable modem to DOCSIS3.0, and just yesterday upgraded my WiFi router. I also changed the WiFi security settings and went around to all my devices to make sure they were accessing properly.
The weird thing is that all of the network devices were able to connect and work properly except one laptop.
Dell Lattitude D820
Windows XP Home SP3
The wireless network card seems to be working properly in connecting to the network, as I can type in direct (numeric) IP addresses and see the router and modem, but this machine has no Internet connection. Under LAN & Network connections, there is no internet connection listed. So far, I've tried:
Tried to "Add a Connection" - still not showing an internet connection
Updated the Driver for the 1390 wireless card - now matches Dells most current version
Any ideas?

A:Upgraded home wifi and now laptop has no internet connection

I found the setting.
Under the Internet Protocol (TCP/IP) settings, I had "Use the following DNS server" checked.
The DNS server changed with the new router.
I updated the DNS server and things are working again - (I could have also used "Obtain DNS server automatically").
Please feel free to close or delete this thread if it is not useful.

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Hi Guys. new laptop. loving it so far. Upgraded the memory from 8 to 16. So now i got myself an Intel AC 7260 card to replace the current Realtek 2.4 N card. the computer recongizes the card, but it cannot start it, even with the latest driver (bluetooth does work!) would love your advices. Thank you! Yoad.

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Computer connects to a Win NT 4.0 server. I can ping all
the other workstations on the server but cannot ping the
server. When connecting to the domain using the computer
name and domain name I get a domain controller not found
error. How do I correct this so I can add the server on
her computer? Need step by step if possible so I can
talk her through it over the phone. I used to be a network manager but have been out of the field for about four years and am LOST...


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'Lo Again,

Was wondering if anyone knows offhand if my 13-year-old Toshiba laptop can "take" a wireless card. If it matters, it's an original Pentium 90 running Win'95. The problem is, I don't even know where to begin to look for an upgrade slot/compartment on a laptop (this is my first one, fresh off Ebay).

Also, can Win95 itself even handle wireless networking? If necessary, I have my own copy of Win98 that I can install; will that work? (Unfortunately, I can't put any form/shape of Linux on this thing, as the particular piece of software I require--ExamSoft--only runs on Windows).


A:Can a Toshiba Satellite 205CDS be upgraded to accept a WiFI card?

Do you have any PCMCIA slots in that machine? If yes then what type?

Do you have an ethernet adapter there? If yes then you could get yourself a small access point.

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I just upgraded my Windows XP Toshiba Satellite laptop to Windows 7 and now the sound card, and the wifi feature (where it looks for signals) does not work! Is there a way to fix this, or maybe even revert back to XP. I didn't make a back-up disc.. but if there is a way to do so, I'd like to. Thanks!

A:Sound card and wifi stopped working once I upgraded to Windows 7?

Update the drivers to run them. Go to computer>system properties>device manager and look for updates for the audio and network adapter drivers

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I recently upgraded my Windows Updates and updated IE and Mozilla.  They no longer work.  I can ping and verify I have internet connection.  Any advice?  Thanks in advance
Mod Edit:  Merged topics - Hamluis.

A:Upgraded IE and Mozilla, can no longer connect

Please explain what you mean by upgraded Windows updates, IE and Mozilla?
What specifically no longer works, and in what way do they not work?

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To start, I will mention that my brother has a computer with the exact same hardware (100% identical) as mine, and he upgraded to Windows 10 no problem.

I decided to downgrade to Windows 10, because I thought it would be a good idea, but now it's like my computer absolutely refuses to connect to the internet, and as a result, I cannot upgrade it back to W7.
I originally tried to troubleshoot the problem, but the computer is telling me nothing is wrong.
I called up Microsoft, but the lady on the other end insisted my ethernet cord was the problem, despite it working with my Mac.
I called up a 3rd party tech support company, but they tried to get me to let them connect to my Mac, as if that would help with my problem on my internetless PC...
I've tried just about everything now, I restored my computer, deleting all unnecessary applications.
I've force uninstalled the network adapters, and reinstalled new ones that are supposed to be compatible with W10 (this was done using my mac, and a jumpdrive).
I've installed, and run driver fixers, and ComIntRep,
I've even tried using different hardware - a usb to ethernet adapter that I made sure was compatible with W10, and a new ethernet cord altogether.
I've tried connecting it to my Iphone to try and connect through hotspot.
I've talked to a IT major on Reddit, who suggested I try many of the things I did.

I can't think of anything else to try, and I'm running out of options. Any help wo... Read more

A:Upgraded to Windows 10, won't connect to internet

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Upgraded ThinkPad laptop via ethernet from 8 to 8.1 then tested out fine. Shutdown for the night and removed the ethernet cable. Day later the Lenovo booted fine and the wireless SSID showed 5 bars on the charms bar. Clicked to connect and was prompted for the pw which was entered correctly. Charms said cannot connect to network. Next in device manager updated the Intel Centrino 6200 AGN adapter driver with the Microsoft version that was already on the HDD. Restarted and now could connect. Worked session internet was ok and shutdown.

Next startup no wireless internet connection again. Updating network driver did not work this time. Is there some problem with 8.1 upgrade and wireless networking?

A:Upgraded to 8.1. Now wireless network cannot connect.

The problem is that there isn't a specific 8.1 driver for the Intel 6200agn, the old one isn't quite working right either.

You could try installing with compatibility mode and see how that goes. Just right click the driver to get to compatibility mode.

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Upgraded ThinkPad laptop via ethernet from windows 8 to 8.1 then tested out fine. Shutdown for the night and removed the ethernet cable. Day later the Lenovo booted fine and the wireless SSID showed 5 bars on the charms bar. Clicked to connect and was prompted for the pw which was entered correctly. Charms said cannot connect to network. Next in device manager updated the Intel Centrino 6200 AGN adapter driver with the Microsoft version that was already on the HDD. Restarted and now could connect. Worked session internet was ok and shutdown. Next startup no wireless internet connection again. Updating network driver did not work this time. Is there some problem with 8.1 upgrade and wireless networking?

A:Upgraded to win 8.1. Now wireless network cannot connect.

Make sure you have the latest wireless driver from Lenovo's web site.

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I just got this new computer, http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&cc=us&lang=en&product=3715625&dlc=en&.

Anyways, the PC came with Vista, and I am disgusted by it, so I decided to try and instal Xp 64 (I'm scrubs with windowz), and well, everything works nice, I got the drivers for the 8500, and the Realtek HD, but the 20 million different modem drivers I've tried, do not work. Also now when I rebooted, Windows keeps on repeating the found new hardware wizard, and the hardware name is "Conexant Setup API".

Help x.x, I've been at this since 4 P.M and it's about to be 11 :(!!!

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Hello all my friend and I just upgraded to windows 10. Now we cannot access personalized display settings. We are trying to use HDMI to watch something on our TV. Thanks.

Can someone help me with this issue?

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Hello fellas i need to connect my dumb Xbox 360 to live for it does not play any movies!! and asks to connect to live that i am unable to do.
OKey here is the plit-> i have a usb modem that i connect into my laptop wihch has wifi n all that now i create an adhoc n/w first on lapi--the xbox detects and connects but still test connection fails(the xbox is unable to connect to the adhoc n/w)
second i tried creating a adhoc n/w on my xbox-->lapi connects to that n/w but still the test conncetion fails on the xbox

I have checked "Allow users to use this n/w" for my USB modem connection which i use to connect to the internet In Properties-->Sharing
But here it asks to select the n/w connection out of 3 options Wireless conn,Wireless conn2,Local Area Conn.
Sometimes it shows only Wileless Conn and LAN
i tried every possible combination of all these settings but nothing is working.
The internet on my laptop works fine.
I am using Win 7 Home Premium.
I just need to connect my Xbox to my laptop wirelessely and use the internet connection my laptop is using.

i tried some manual settings of ip.subnet n dns server on my xbox n lapi, in this case the xbox connects to the network (while connection test) but does not connects to laptop.
HELP guys

A:Solved: wifi laptop+wifi xbox360+USB modem--->not able to connect to live!!!

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I have a desktop that is able to have wifi it's a adapter dell 1450 UBS Wireless 802.11a/b/g it works so does the router which is a Cisco Linsky E 1000 it shows um that it works I'm getting packet but I just can't seem to connect I don't understand it says that I am connected but I cannot get on the internet what am I doing wrong please help my desktop is compaq hp with wireless capability help!

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HI, I am having G400s Touch laptop which is out of warranty. It has Qualcomm Atheros AR9485WB Wireless Netowork Adapter (Wifi Card) installed but now a days I am getting problem in connecting to Wifi. Router doesnt has any issue as mobile and other laptop is able to connect to same wifi without any issue.   Sometime G400s Touch laptop connects to wifi and then dropped and then didnt connect again for hours. So I decided to change the Network Adapter I want to change to new Wifi card which is Dual Band. Please let me know which all Dual Band Wifi Cards / Network Adapter supported by G400s Touch. Is there any link on web where i can see the compatibility. I dont want to end up in the situation where I will buy dual band netowrk adapter but then it wont support my laptop. Please help!!! Thanks...

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We have 7 computers on a local network 3 of them have local printers 2 and are brand new Vista equiped. we shared the local printers on the vista machines but they are unaccessable from one vista to the other... it works from an XP to a Vista, but not from a Vista to a Vista.... go figure.... When we try to add the printers, the error message that we get is: "windows cannot connect to the printer. the local print spooler service is not running. please restart the spooler or restart the machine."
I would appreciate any help...
Thank you

A:windows cannot connect to the printer the local print spooler service is not running please restart the spooler or restart the m

I ran into this exact same issue today.
The way we fixed it was by checking the Properties on the Print Spooler service under services.msc.
Go to the Log On Tab and make sure that the 'Local System account' option is selected along with the 'Allow service to interact with desktop' box.
Then set the Print spooler service to auto and start it.  After that you should have no problem installing your printer (s). 

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Hi All,

I am new to this forum..few day agai got to know that I can make my Windows 7 Laptop a HotSpot via Virtual WiFi...so I tried to make my laptop hotspot and the same can be detected from my iPhone also...i can connect connect iPhone to my laptop...but i cant access any internet..
i have also tried putting off my firewall but with no use....
can somebody help me out with the same?

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I have an HP Pavilion g6. This laptop used to run fine with no issues. Now no matter what I do I cannot get the computer to connect to any wireless networks. I can still connect via direct LAN eithernet cable. There is only a LAN Network symbol where the Wifi symbol used to be. The wireless key's light remains solid orange and does not change. No message appears when it is pressed. The divice manager only lists the Realtek PCIe FE Family Controller and does not list any Ralink driver as it should. I have tried everything. Reseting does nothing.  I am running Windows 7 Home Premium.

A:Laptop wont connect to wifi. Wifi key light is always orange...

   Check if you have Wireless adapter under network adapters in Device Manager.

Thanks & Regards,Emmanual Nebu

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I just recently had one of those automatic upgrades take place after I shut down my computer. When I started it back up again, all of a sudden none of my applications could connect to the internet, Firefox 3.0, IE, Steam, AIM...etc...etc even though the network center application says that I am connected to the internet.

Something that might help diagnose the problem: every time I close Firefox or IE, I get a "Firefox has stopped working" dialog box and if I click "check online for a solution" I get this

The exception unknown software exception (0xc0000005) occurred in the application at location 0x007e00c4

any help is greatly appreciated,

Thank you

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I updated to windows 7 ultimate and installed my previous wireless adapters driver and it is all set up fine. But when i click either connect inside the Netgear Genie window (i have a netgear adapter) or the windows connectivity icon i can not connect it says "connecting" brings up the loading icon and then it will say "windows can not connect to this wireless system" I have turned my computer of and back on again, My router of and on again, I have reinstalled my adapter drivers, restored my computer i have tried everything and as usual windows troubleshooting didn't help please help!

A:Upgraded to Win7 Ultimate and now i can't connect to the internet.

What is the model number of the Netgear adapter? Have you looked on the Netgear site for a Windows 7 driver for it?

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My father in law's HP PAV DV9000 had a hard drive failure and i recently installed a new SATA 500GB hard drive. I also did a clean install of windows vista Home Premium and replaced the battery.  Everything booted fine and everything seems to be working except i cannot connect to the internet. First I tried to connect with wireless and the machine could not find any networks. There are tons available where I live. Then i tried to hardwire into my modem and that did not work. There was no response from the machine at all when i plugged in the ethernet cable. The WLAN light is orange.  Is there an extra step I am missing to enable internet connected after replacing hard drive and doing clean install of Window vista? Is there some type of hardware that may need to be replaced for wireless to work? thank you in advance for the help. 

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Okay, so my desktop is connected to the network by wifi to the wireless N (plus B and G) router. It connects to the internet fine and dandy. My iPhone can connect to the router, but drops the wifi signal most of the time. It doesn't seem to want to hold the connection because of either distance or interference from the wall or whatever.

What I want is to connect the iPhone's wifi to the computer for a stronger connection. But I don't want to move the router because it's centrally located and my office is kinda further away from it.

1 computer
1 802.11n wireless USB adapter connected to computer
1 802.11g wireless PCI adapter connected to computer
1 802.11n router connected to internet
1 iPhone with 802.11b/g connectivity
Is it possible to do this? I know what people have done it with one wired connection and a wireless connection from the computer. But can it be done with TWO wireless adapters connected to the computer?

Thanks in advance for any replies....

PS...I know it'd be easier to just use the computer to browse the internet since I'd be in the office anyway...but I work as a 3D modeler and alot of times I'm testing renders for scenes and such and can't stop the render without losing the progress. If I browse while it's rendering, it's possible I can crash the computer because of the heavy resources the 3D engine is already using.

A:Possible to connect iPhone's wifi to computer that is connected by wifi to the net?

Doesn't hurt (except maybe your time) to try. Get an ad-hoc wireless network working between computer and iPhone (using dynamic addressing). Then in Network Connections bridge the two wireless connections.

If it doesn't work, show the following for the computer before you bridge and when you have the bridge.

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:


[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

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Hi there,

I have a new problem that has just cropped up today. I am no longer able to connect to public wifi or my phone's wireless hotspot. My laptop either will not connect or connect with limited access. It has connected without issue in the past and as soon as I returned home it connected to my wifi here.

What I did notice is I am connected to an unidentified network with no internet access in addition to my home wireless network:
Acer Aspire S7 392
Windows 8.1 64 bit
Intel Dual Band Wireless 7260 (driver updated)
Disabled my firewall and antivirus

I just connected to my phone's hotspot again and here is what I am coming up with:
Attachment 57082

And when I run ipconfig/renew
Attachment 57083

Any ideas what could be causing this?

A:Can only connect to home wifi - no public/hotspot wifi

What Internet Security software are you using? Are you using any third party software to manage network connections?

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HiHad this laptop for a few weeks now and never had trouble connecting to wifi at home. But today I am unable to connect to wifi and I did a troubleshoot and it says that the problem is - 'WiFi doesn't have a valid IP configuration'I know the problem is my laptop and not the wifi as it is working fine on my iPad.Can someone help please?Thanks,Dee

A:Can't connect to wifi - 'wifi doesn't have a valid IP config...

Hi there @Dee85 Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you are having troubles with connecting to your home network; I am happy to help. Have you tried connecting to a different network with this notebook?Does the wifi (available connections) show up on your notebook at all?Have you tried resetting your wireless router? The error you are getting sounds like the router is not passing on a local IP address to your notebook. The problem could be on either side of that. Try working through these.Troubleshooting wireless network and Internet (Windows 8)Also, you can look at the power management for your wireless adapter:Disable the Power Off option for the adapter:1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)2. Expand the Network adapters.3. Right click on the Ethernet/Wireless Adapter and click Properties.4. Click the Power Management tab.5. Remove the check mark beside Allow the computer to turn off this device to save power.6. Click OK.7. Test. Forget the network: (Windows 8)1. Press Windows Key + C2. Click Settings.3. Click Change PC settings.4. Click Network on the left.5. Click Manage known networks.6. Click the network name.7. Click Forget.Reset the TCP/IP settings on your PC:1. Go to your start screen/menu and type CMD.2. Right click on the command prompt icon and chose Run as administrator.3. In the wi... Read more

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I have a HP Notebook 15. I restarted my laptop this morning and when it came back on, all options for connecting to the internet via WiFi were gone. I am able to connect to the internet via ethernet cable, and everything works this way.There are no options whatsoever to connect to WiFi or reset the connection or anything, however the WiFi itself is working because other devices in the house are connected to it. I followed a HP technical support online page, which provided step-by-step instructions of various ways to reconnect to WiFi but nothing worked. I tried restarting the computer, updating the driver software, making sure it wasn't in airplane mode, and troubleshooting. Nothing worked. What should I try next?

A:Unable to find Wifi adapter - Cannot connect to WiFi

Hi @jgkelly2, Welcome to HP Forums! I understand that wireless connection stopped working on your laptop. I want to help. Please run the Component test - Wireless Module to verify if the wireless network adapter is functioning well.HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8) If the test failed, the wireless adapter needs to be replaced. Let me know if you need further assistance. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos.  Regards, 

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I am ready to give up on HP AND Windows 7.  My laptop worked fine until a week ago - did all - reset router, plugged HP 15 laptop into router....wireless has stopped working - low signal sometimes if I spend hours removing and reinstalling, etc.
Reinstalled network adapter - have Kaspersky 2017 - tried turning it off.  Using Windows Firewall - tried turning off.
Keeps saying network adapter has invalid IP config.  Laptop of my husband next to mine is working fine!  Same settings.
Have done EVERYTHING.....running HP Network Diagnostics....same errors - problem w/wireless adapter or access point and "wireless connection doesn't have a valid IP configuration.
Previously I used to see my neighbors wifi network names in the bar at the bottom where the wireless strength shows.  Now only see my computer/homegroup (which I also deleted and reset umpteen times)....is this a clue?
Thank you.

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Wifi doesn't connect when i move away from wifi router. I have a wifi router installed in my drawing room where i get good browsing speed on phones and laptops. But the problem starts when i take my laptop from drawing room to my bedroom which is not more than 5 mtrs from router. Wifi signal drops to zero on laptop whereas it remains decent on phones. Earlier my laptop used to connect in bedroom as well..This is happening lately. Is there any solution?

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my HP 15 116 laptop wifi cannot connect to wifi router modem AND it keeep on saying "cant connect to this network" whereas it  can work perfectly fine on smartphone wifi hotspot . please fix it ......... DONT MAKE ME REGRET ON BUYING HP LAPTOP ....

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i have to keep going to network connections, diagnose, then it automatically finds adapter problems, fixes it, but then again it disconnects after a while. what should i do? i am so frustrated.

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Last week I had a Win XP desktop computer. I use a Netgear WGR614 V6 router. I have fiber to the house and use a Cat5e Ethernet cable to connect the router to the wall jack and Cat5e from the router to the XP computer. I also used Wi-Fi to connect my Win7 x64 new laptop and an older XP laptop to the Internet. Everyone was happy and all worked well!

I set-up a new Dell Win7 x64 desktop computer (it currently connects to the Internet just fine).

During the period I was setting up the new Win7 desktop I had both the XP desktop unit AND the new Win7 desktop connected to the router via Ethernet cables (at that time both laptops could connect to the Internet). After I had transferred the XP files to the Win 7 computer I just shut down the XP computer and removed the Ethernet cable linking the XP computer and the router - the new Win7 computer still connected to the Internet fine (as it still does today).

I made 2 changes to the router:
1) I had the XP desktop connected to Port 3 on the back of the router and had the Win7 x64 desktop connected to Port 2 on the router.
2) I used Cat5e cable on the XP desktop and used a Cat 6 cable to connect the new Win7 desktop unit to the router.

Problem - both laptops see my router name but neither laptop can connect - even ran the troubleshooting routine (no help).

Could simply using Cat6 cable be causing a problem (Win7 desktop connects fine via the cable, laptops can not connect via Wi-Fi)? Surely just changing the port I connect the desk... Read more

A:Upgraded desktop computers, now wireless laptops can't connect

Well dummy (that's me) if you had just thought to re-initialize the router you might have fixed the problem - and that did the trick. I don't know why I didn't think of that first?? Anyway, all if fine again!


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I just upgraded my second hard drive to vista home premium. I installed the chipset audio and graphics drivers for the new os and still can't connect to my router however when i boot up on my other drive everything works fine. I'm not really versed in drivers but I think i've done everything I need to any help would be great! thanks in advance.

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I recently switched to roadrunner wireless LAN cable connection, from 56k. Im loving the speed. I can download and upload files and pages like crazy, but my problem is with the real reason i got it in the first place. Online games. I play them regularly, Everquest, Dark age of camelot, Unreal tournament, Asherons call etc. They all worked fine on dial up. Slow laggy and frequent discconects, the moto of dial up persay, but they worked none the less.

Now when i try to connect to everquest, I can get to the server page sometimes. When i do for long enough time to select a server and try to load it then disconects. Once or twice ive gotten to the character screen, but i beleive that was my computer toying with me in beleif that it was fixed. No dont worry it quickly kicked me off the server lol.

In unreal tournament It will show the list of servers etc. then try to connect. A few times it will actually get into the game but then i walk around in a world thats frozen, with the current players on my screen running endlessly into walls and no text or anything can work.

In Dark age of camelot i can log into the server and load my char but shortly after everythingwill dissapear leaving me in an empty world barren of all npcs, places or monsters, only text and scenery.

Also ive noticed in applications like WinMX it cannot connect to tcp/ip.

Now i could go on. But simply im on the verge of a thought id nvr imagined id think. "I want 56k back!!!" .. but no. No no. Once ... Read more

A:upgraded to wireless lan broadband from 56k, now none of my online games can connect

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Hi,My brand new Yoga 720-15 IKB doesn't connect to my workplace wifi network which is a Mikrotik network. It does though connect to my home network or a mobile hotspot and works fine with them. I have installed all Windows 10 updates and Lenovo Companion updates. I have manually updated wifi card driver, I have also tried deleting network card and installing it again - but no success. Still doesn't connect to this one particular network in my workplace.To make it stranger my coworker has the same brand new Yoga 720, the only difference is that mine Yoga is grey and his is platinium color. We discovered also that two, supposedly the same computers  have different network cards (he has Intel, I have Qualcomm Atheros QCA61x4A. This is a bit weird).I have also found out his Yoga connects easily to VPN at our workplace, my doesn't.Any ideas how to solve it? EDIT: my current network card driver is

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I'm running 8.1. In some hotels I access their wifi and the icon says connected, but its not. No splash screen or anything. Other hotels and places I connect without any trouble when the icon says connected. What can I do? I deleted previous connections
that I will not use again.

Thank you.

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Hi, My lenovo laptop, which I have used for 3 years, suddenly had a problem connecting to my house's high speed wifi. Other devices are able to connect to my home wifi but my laptop has intermittent and slow connection to the wifi, sometimes my laptop cannot even detect my house wifi and the signal is usually 0 bars even though I am very near my wifi modem. I have tried restarting my wifi card and reseting the saved networks but the problem still persists. Would be great if anyone has a solution. Thank You.

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