Over 1 million tech questions and answers.

BSOD after USB port stopped working.

Q: BSOD after USB port stopped working.

I use windows 7 64 os laptop [ Lenovo W510 ]. Today while working all of a sudden all usb ports stopped working,
I restarted the machine , but the pc couldn't shutdown properly. While shutting down I observed an BSOD.

I have attached the dump file, also I'm using latest drivers.

Can you please check the dump file and let me know what is the issue.


Preferred Solution: BSOD after USB port stopped working.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD after USB port stopped working.

Hello Vijay,
I would update these drivers...

btwl2cap.sys Sat Apr 04 13:28:45 2009 - Broadcom Bluetooth L2CAP Service N
Broadcom.com - Bluetooth Support

CAX_CNXT.sys Wed Jul 01 07:59:52 2009 - Conexant Modem
Conexant: Support

CAX_DPV.sys Wed Jul 01 08:05:11 2009 - Conexant Modem
Conexant: Support

CAXHWAZL.sys Wed Jul 01 08:01:14 2009 - Conexant Modem
Conexant: Support

smihlp.sys Sat Mar 14 01:47:32 2009 - SMI Helper (likely a part of the UPEK Protector Suite)
Welcome To UPEK - Support - Customer Support

Tppwr64v.sys Wed Oct 18 21:40:21 2006 - Thinkpad Pwr Mgmt Port
Lenovo Support - Home page

vnaap.sys Tue Dec 30 01:10:44 2008 - Unknown Driver
Update this through Windows Update/Microsoft Download Center

XAudio64.sys Thu Apr 30 06:21:07 2009 - Conexant Modem Audio
Conexant: Support

I would also remove Norton. Norton is a known issue of causing BSOD on some Windows 7 systems. Use this KB article regarding on removing Norton products: Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Use Microsoft Security Essentials (MSE) as replacement: http://www.microsoft.com/security_essentials/
Use Windows Firewall (built-in).



* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa8006c6a040, fffff80000ba4740}

Unable to load image \SystemRoot\system32\DRIVERS\nusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for nusb3xhc.sys
Probably caused by : ntkrnlmp.exe ( nt!PnpBugcheckPowerTimeout+76 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

A driver is causing an inconsistent power state.
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8006c6a040, The thread currently holding on to the Pnp lock.
Arg4: fffff80000ba4740

Debugging Details:

FAULTING_THREAD: fffffa8006c6a040






LAST_CONTROL_TRANSFER: from fffff80003914376 to fffff80003881740

fffff800`00ba4708 fffff800`03914376 : 00000000`0000009f 00000000`00000004 00000000`00000258 fffffa80`06c6a040 : nt!KeBugCheckEx
fffff800`00ba4710 fffff800`03ac340c : fffffa80`00000000 fffffa80`00000000 00000000`00000000 fffff800`0388b27a : nt!PnpBugcheckPowerTimeout+0x76
fffff800`00ba4770 fffff800`0388d29e : fffff800`00ba4830 00000000`00000000 00000000`00000000 00000000`00000008 : nt!PopBuildDeviceNotifyListWatchdog+0x1c
fffff800`00ba47a0 fffff800`0388cdd6 : fffff880`06bb9710 00000000`000642d7 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00ba4810 fffff800`0388d4be : 0000000e`e761b6fc fffff800`00ba4e88 00000000`000642d7 fffff800`039ffd68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00ba4e60 fffff800`0388ccb7 : fffffa80`0a5033c2 00000000`000642d7 00000000`00000000 00000000`000000d7 : nt!KiTimerExpiration+0x1be
fffff800`00ba4f00 fffff800`03887865 : 00000000`00000000 fffffa80`06c6a040 00000000`00000000 fffff880`1009c314 : nt!KiRetireDpcList+0x277
fffff800`00ba4fb0 fffff800`0388767c : fffffa80`06e490d0 fffff800`03df7895 fffff800`03e1c460 fffff880`033a84d0 : nt!KxRetireDpcList+0x5
fffff880`033a8410 fffff800`038cb113 : fffff800`0387dc60 fffff800`0387dccc fffffa80`070aeb40 fffff880`033a84d0 : nt!KiDispatchInterruptContinue
fffff880`033a8440 fffff800`0387dccc : fffffa80`070aeb40 fffff880`033a84d0 fffffa80`0a589d60 fffffa80`06e490d0 : nt!KiDpcInterruptBypass+0x13
fffff880`033a8450 fffff880`04bdd0b4 : 00000000`00000000 fffffa80`06e490d0 fffff880`033a8620 00000000`000007ff : nt!KiInterruptDispatchNoLock+0x1fc
fffff880`033a85e0 00000000`00000000 : fffffa80`06e490d0 fffff880`033a8620 00000000`000007ff 00000000`00000000 : nusb3xhc+0x2c0b4
STACK_COMMAND: .thread 0xfffffa8006c6a040 ; kb

fffff800`03914376 cc int 3


SYMBOL_NAME: nt!PnpBugcheckPowerTimeout+76



IMAGE_NAME: ntkrnlmp.exe


FAILURE_BUCKET_ID: X64_0x9F_4_nt!PnpBugcheckPowerTimeout+76

BUCKET_ID: X64_0x9F_4_nt!PnpBugcheckPowerTimeout+76

Followup: MachineOwner

0: kd> lmtsmn
start end module name
fffff880`04a00000 fffff880`04a3e000 1394ohci 1394ohci.sys Tue Jul 14 12:07:12 2009 (4A5BCC30)
fffff880`0781b000 fffff880`07842d00 5U877 5U877.sys Mon Dec 14 21:09:07 2009 (4B25F2A3)
fffff880`00ec8000 fffff880`00f1f000 ACPI ACPI.sys Tue Dec 01 20:18:02 2009 (4B14C32A)
fffff880`01b5c000 fffff880`01be6000 afd afd.sys Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`058ac000 fffff880`058c2000 AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`012d8000 fffff880`012e3000 amdxata amdxata.sys Wed May 20 05:56:59 2009 (4A12F2EB)
fffff880`0169b000 fffff880`016a5000 ApsHM64 ApsHM64.sys Mon Jun 14 14:32:19 2010 (4C1594B3)
fffff880`01a8e000 fffff880`01ab3000 Apsx64 Apsx64.sys Mon Jun 14 14:40:09 2010 (4C159689)
fffff880`09bd9000 fffff880`09be4000 asyncmac asyncmac.sys Tue Jul 14 12:10:13 2009 (4A5BCCE5)
fffff880`0128a000 fffff880`01293000 atapi atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`01293000 fffff880`012bd000 ataport ataport.SYS Tue Jul 14 11:19:52 2009 (4A5BC118)
fffff880`00f90000 fffff880`00f9c000 BATTC BATTC.SYS Tue Jul 14 11:31:01 2009 (4A5BC3B5)
fffff880`04614000 fffff880`0461b000 Beep Beep.SYS Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`03dd7000 fffff880`03de8000 blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`072ce000 fffff880`072ec000 bowser bowser.sys Tue Jul 14 11:23:50 2009 (4A5BC206)
fffff880`078b2000 fffff880`078c2000 BthEnum BthEnum.sys Tue Jul 14 12:06:52 2009 (4A5BCC1C)
fffff880`077df000 fffff880`077ff000 bthpan bthpan.sys Tue Jul 14 12:07:00 2009 (4A5BCC24)
fffff880`07400000 fffff880`0748c000 bthport bthport.sys Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`0786d000 fffff880`07885000 BTHUSB BTHUSB.sys Tue Jul 14 12:06:52 2009 (4A5BCC1C)
fffff880`0785d000 fffff880`0786d000 btusbflt btusbflt.sys Tue Dec 01 12:55:58 2009 (4B145B8E)
fffff880`020af000 fffff880`02135000 btwaudio btwaudio.sys Wed Jan 13 10:44:18 2010 (4B4CED32)
fffff880`05a65000 fffff880`05ae0000 btwavdt btwavdt.sys Wed Jan 13 10:43:04 2010 (4B4CECE8)
fffff880`02135000 fffff880`02141000 btwl2cap btwl2cap.sys Sat Apr 04 13:28:45 2009 (49D6A9BD)
fffff880`02141000 fffff880`02144900 btwrchid btwrchid.sys Wed Jan 13 10:44:35 2010 (4B4CED43)
fffff880`078d5000 fffff880`079a0000 CAX_CNXT CAX_CNXT.sys Wed Jul 01 07:59:52 2009 (4A4A6EB8)
fffff880`0763f000 fffff880`077b3000 CAX_DPV CAX_DPV.sys Wed Jul 01 08:05:11 2009 (4A4A6FF7)
fffff880`07568000 fffff880`075ba000 CAXHWAZL CAXHWAZL.sys Wed Jul 01 08:01:14 2009 (4A4A6F0A)
fffff960`007a0000 fffff960`007c7000 cdd cdd.dll unavailable (00000000)
fffff880`04503000 fffff880`0452d000 cdrom cdrom.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`074be000 fffff880`07568000 CHDRT64 CHDRT64.sys Thu Aug 26 20:45:24 2010 (4C7629A4)
fffff880`00d23000 fffff880`00de3000 CI CI.dll Tue Jul 14 13:32:13 2009 (4A5BE01D)
fffff880`01b1e000 fffff880`01b4e000 CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00cc5000 fffff880`00d23000 CLFS CLFS.SYS Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`05882000 fffff880`05886500 CmBatt CmBatt.sys Tue Jul 14 11:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000 cng cng.sys Tue Jul 14 11:49:40 2009 (4A5BC814)
fffff880`00f87000 fffff880`00f90000 compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`0589c000 fffff880`058ac000 CompositeBus CompositeBus.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`07891000 fffff880`0789f000 crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`03c00000 fffff880`03c83000 csc csc.sys Tue Jul 14 11:24:26 2009 (4A5BC22A)
fffff880`03db9000 fffff880`03dd7000 dfsc dfsc.sys Tue Jul 14 11:23:44 2009 (4A5BC200)
fffff880`03daa000 fffff880`03db9000 discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`01b08000 fffff880`01b1e000 disk disk.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`05a3d000 fffff880`05a5f000 drmk drmk.sys Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`0789f000 fffff880`078b2000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`042df000 fffff880`044e9000 dump_iaStor dump_iaStor.sys Tue Sep 28 13:39:28 2010 (4CA13940)
fffff880`07885000 fffff880`07891000 Dxapi Dxapi.sys Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`10cfd000 fffff880`10df1000 dxgkrnl dxgkrnl.sys Fri Oct 02 14:00:14 2009 (4AC5509E)
fffff880`10000000 fffff880`10046000 dxgmms1 dxgmms1.sys Tue Jul 14 11:38:32 2009 (4A5BC578)
fffff880`01400000 fffff880`0140b000 DzHDD64 DzHDD64.sys Wed Nov 11 02:47:48 2009 (4AF96F04)
fffff880`04ac7000 fffff880`04b11000 e1k62x64 e1k62x64.sys Fri Jul 23 05:39:07 2010 (4C48823B)
fffff880`03d0f000 fffff880`03d85000 eeCtrl64 eeCtrl64.sys Sat May 22 09:44:45 2010 (4BF6FECD)
fffff880`047d6000 fffff880`047f6000 ENG64 ENG64.SYS Tue Dec 14 14:47:30 2010 (4D06CCB2)
fffff880`03d85000 fffff880`03daa000 EraserUtilRebootDrv EraserUtilRebootDrv.sys Sat May 22 09:44:45 2010 (4BF6FECD)
fffff880`0461c000 fffff880`047d6000 EX64 EX64.SYS Tue Dec 14 14:55:48 2010 (4D06CEA4)
fffff880`0132f000 fffff880`01343000 fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`012e3000 fffff880`0132f000 fltmgr fltmgr.sys Tue Jul 14 11:19:59 2009 (4A5BC11F)
fffff880`0140b000 fffff880`01415000 Fs_Rec Fs_Rec.sys Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01ace000 fffff880`01b08000 fvevol fvevol.sys Sat Sep 26 14:34:26 2009 (4ABD7DB2)
fffff880`017ac000 fffff880`017f6000 fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164)
fffff800`03ded000 fffff800`03e36000 hal hal.dll Tue Jul 14 13:27:36 2009 (4A5BDF08)
fffff880`10046000 fffff880`1006a000 HDAudBus HDAudBus.sys Tue Jul 14 12:06:13 2009 (4A5BCBF5)
fffff880`1006a000 fffff880`1007b000 HECIx64 HECIx64.sys Fri Sep 18 07:54:16 2009 (4AB293E8)
fffff880`079da000 fffff880`079f3000 HIDCLASS HIDCLASS.SYS Tue Jul 14 12:06:21 2009 (4A5BCBFD)
fffff880`079f3000 fffff880`079fb080 HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`079cc000 fffff880`079da000 hidusb hidusb.sys Tue Jul 14 12:06:22 2009 (4A5BCBFE)
fffff880`07206000 fffff880`072ce000 HTTP HTTP.sys Tue Jul 14 11:22:16 2009 (4A5BC1A8)
fffff880`01ac5000 fffff880`01ace000 hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA)
fffff880`04a3e000 fffff880`04a5c000 i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`01080000 fffff880`0128a000 iaStor iaStor.sys Tue Sep 28 13:39:28 2010 (4CA13940)
fffff880`05887000 fffff880`05893000 ibmpmdrv ibmpmdrv.sys Wed Nov 18 16:13:20 2009 (4B036650)
fffff880`04ab1000 fffff880`04ac7000 intelppm intelppm.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`04c00000 fffff880`04c0f000 kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`0780d000 fffff880`0781b000 kbdhid kbdhid.sys Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff800`00bcf000 fffff800`00bd9000 kdcom kdcom.dll Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`05ae4000 fffff880`05b27000 ks ks.sys Thu Mar 04 17:32:25 2010 (4B8F37D9)
fffff880`015d2000 fffff880`015ec000 ksecdd ksecdd.sys Tue Jul 14 11:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000 ksecpkg ksecpkg.sys Fri Dec 11 19:03:32 2009 (4B21E0B4)
fffff880`05a5f000 fffff880`05a64200 ksthunk ksthunk.sys Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`021e0000 fffff880`021f5000 lltdio lltdio.sys Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`02153000 fffff880`02176000 luafv luafv.sys Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00c6d000 fffff880`00cb1000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 13:29:10 2009 (4A5BDF66)
fffff880`073a2000 fffff880`073a6280 mdmxsdk mdmxsdk.sys Tue Jun 20 09:27:26 2006 (449716BE)
fffff880`079a0000 fffff880`079af000 modem modem.sys Tue Jul 14 12:10:48 2009 (4A5BCD08)
fffff880`02145000 fffff880`02153000 monitor monitor.sys Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`05864000 fffff880`05873000 mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`07800000 fffff880`0780d000 mouhid mouhid.sys Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff880`00fb1000 fffff880`00fcb000 mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`072ec000 fffff880`07304000 mpsdrv mpsdrv.sys Tue Jul 14 12:08:25 2009 (4A5BCC79)
fffff880`07304000 fffff880`07331000 mrxsmb mrxsmb.sys Sat Feb 27 20:52:19 2010 (4B88CF33)
fffff880`07331000 fffff880`0737f000 mrxsmb10 mrxsmb10.sys Sat Feb 27 20:52:28 2010 (4B88CF3C)
fffff880`0737f000 fffff880`073a2000 mrxsmb20 mrxsmb20.sys Sat Feb 27 20:52:26 2010 (4B88CF3A)
fffff880`012bd000 fffff880`012c8000 msahci msahci.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`04250000 fffff880`0425b000 Msfs Msfs.SYS Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00f28000 fffff880`00f32000 msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`01343000 fffff880`013a1000 msrpc msrpc.sys Tue Jul 14 11:21:32 2009 (4A5BC17C)
fffff880`03cfd000 fffff880`03d08000 mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`01ab3000 fffff880`01ac5000 mup mup.sys Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`016ba000 fffff880`017ac000 ndis ndis.sys Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`058e6000 fffff880`058f2000 ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`02053000 fffff880`02066000 ndisuio ndisuio.sys Tue Jul 14 12:09:25 2009 (4A5BCCB5)
fffff880`058f2000 fffff880`05921000 ndiswan ndiswan.sys Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`05bab000 fffff880`05bc0000 NDProxy NDProxy.SYS Tue Jul 14 12:10:05 2009 (4A5BCCDD)
fffff880`01a45000 fffff880`01a54000 netbios netbios.sys Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`01a00000 fffff880`01a45000 netbt netbt.sys Tue Jul 14 11:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000 NETIO NETIO.SYS Tue Jul 14 11:21:46 2009 (4A5BC18A)
fffff880`04c18000 fffff880`053eb000 NETwNs64 NETwNs64.sys Mon Oct 18 22:21:28 2010 (4CBC1198)
fffff880`073a9000 fffff880`073b8000 npf npf.sys Wed Oct 21 07:00:19 2009 (4ADDFAB3)
fffff880`0425b000 fffff880`0426c000 Npfs Npfs.SYS Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`03cf1000 fffff880`03cfd000 nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`03811000 fffff800`03ded000 nt ntkrnlmp.exe Sat Jun 19 16:16:41 2010 (4C1C44A9)
fffff880`0142f000 fffff880`015d2000 Ntfs Ntfs.sys Tue Jul 14 11:20:47 2009 (4A5BC14F)
fffff880`047f6000 fffff880`047ff000 Null Null.SYS Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`05b93000 fffff880`05bab000 nusb3hub nusb3hub.sys Fri Jan 22 16:22:18 2010 (4B5919EA)
fffff880`04bb1000 fffff880`04be1000 nusb3xhc nusb3xhc.sys Fri Jan 22 16:22:21 2010 (4B5919ED)
fffff880`10cfb000 fffff880`10cfc180 nvBridge nvBridge.kmd Mon Jun 28 16:00:46 2010 (4C281E6E)
fffff880`05bc0000 fffff880`05be3000 nvhda64v nvhda64v.sys Tue Jun 22 10:07:25 2010 (4C1FE29D)
fffff880`10086000 fffff880`10cfa100 nvlddmkm nvlddmkm.sys Mon Jun 28 16:08:34 2010 (4C282042)
fffff880`02000000 fffff880`02053000 nwifi nwifi.sys Tue Jul 14 12:07:23 2009 (4A5BCC3B)
fffff880`042b3000 fffff880`042d9000 pacer pacer.sys Tue Jul 14 12:09:41 2009 (4A5BCCC5)
fffff880`00f72000 fffff880`00f87000 partmgr partmgr.sys Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00f32000 fffff880`00f65000 pci pci.sys Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`012c8000 fffff880`012d8000 PCIIDEX PCIIDEX.SYS Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`015ec000 fffff880`015fd000 pcw pcw.sys Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`09471000 fffff880`09517000 peauth peauth.sys Tue Jul 14 13:01:19 2009 (4A5BD8DF)
fffff880`05a00000 fffff880`05a3d000 portcls portcls.sys Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`059a9000 fffff880`059b4000 psadd psadd.sys Tue Feb 20 07:56:37 2007 (45D9F2E5)
fffff880`00cb1000 fffff880`00cc5000 PSHED PSHED.dll Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`058c2000 fffff880`058e6000 rasl2tp rasl2tp.sys Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`05921000 fffff880`0593c000 raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`0593c000 fffff880`0595d000 raspptp raspptp.sys Tue Jul 14 12:10:18 2009 (4A5BCCEA)
fffff880`0595d000 fffff880`05977000 rassstp rassstp.sys Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`03ca0000 fffff880`03cf1000 rdbss rdbss.sys Tue Jul 14 11:24:09 2009 (4A5BC219)
fffff880`0599e000 fffff880`059a9000 rdpbus rdpbus.sys Tue Jul 14 12:17:46 2009 (4A5BCEAA)
fffff880`04235000 fffff880`0423e000 RDPCDD RDPCDD.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`0423e000 fffff880`04247000 rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`04247000 fffff880`04250000 rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`01a54000 fffff880`01a8e000 rdyboost rdyboost.sys Tue Jul 14 11:34:34 2009 (4A5BC48A)
fffff880`077b3000 fffff880`077df000 rfcomm rfcomm.sys Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`04b98000 fffff880`04bb1000 rimspe64 rimspe64.sys Mon Oct 26 18:52:27 2009 (4AE5391B)
fffff880`02066000 fffff880`0207e000 rspndr rspndr.sys Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`04b78000 fffff880`04b98000 sdbus sdbus.sys Sat Oct 10 15:41:20 2009 (4ACFF450)
fffff880`09517000 fffff880`09522000 secdrv secdrv.SYS Thu Sep 14 01:18:38 2006 (4508052E)
fffff880`10df1000 fffff880`10dfd000 serenum serenum.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`00fcb000 fffff880`00fe8000 serial serial.sys Tue Jul 14 12:00:40 2009 (4A5BCAA8)
fffff880`02176000 fffff880`0217d000 smihlp smihlp.sys Sat Mar 14 01:47:32 2009 (49BA55E4)
fffff880`03d08000 fffff880`03d0f000 smiifx64 smiifx64.sys Tue Sep 07 16:38:27 2010 (4C85C1C3)
fffff880`016a5000 fffff880`016ad000 spldr spldr.sys Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`0452d000 fffff880`045a2000 SRTSP64 SRTSP64.SYS Fri Mar 05 16:21:57 2010 (4B9078D5)
fffff880`04600000 fffff880`04614000 SRTSPX64 SRTSPX64.SYS Fri Mar 05 16:22:14 2010 (4B9078E6)
fffff880`09ad2000 fffff880`09b68000 srv srv.sys Fri Aug 27 15:38:00 2010 (4C773318)
fffff880`09400000 fffff880`09467000 srv2 srv2.sys Fri Aug 27 15:37:46 2010 (4C77330A)
fffff880`09522000 fffff880`0954f000 srvnet srvnet.sys Fri Aug 27 15:37:24 2010 (4C7732F4)
fffff880`07843000 fffff880`07853d00 STREAM STREAM.SYS Tue Jul 14 12:06:18 2009 (4A5BCBFA)
fffff880`059da000 fffff880`059db480 swenum swenum.sys Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`045a2000 fffff880`045d8000 SYMEVENT64x86 SYMEVENT64x86.SYS Thu Jun 25 08:19:12 2009 (4A428A40)
fffff880`05811000 fffff880`05864000 SynTP SynTP.sys Fri Apr 23 11:11:30 2010 (4BD0D7A2)
fffff880`01801000 fffff880`019fe000 tcpip tcpip.sys Mon Jun 14 15:39:04 2010 (4C15A458)
fffff880`0958a000 fffff880`0959c000 tcpipreg tcpipreg.sys Tue Jul 14 12:09:49 2009 (4A5BCCCD)
fffff880`0428a000 fffff880`04297000 TDI TDI.SYS Tue Jul 14 11:21:18 2009 (4A5BC16E)
fffff880`0426c000 fffff880`0428a000 tdx tdx.sys Tue Jul 14 11:21:15 2009 (4A5BC16B)
fffff880`059b4000 fffff880`059da000 teefer2 teefer2.sys Tue Dec 29 08:42:21 2009 (4B390A1D)
fffff880`01be6000 fffff880`01bfa000 termdd termdd.sys Tue Jul 14 12:16:36 2009 (4A5BCE64)
fffff880`05873000 fffff880`05882000 tpm tpm.sys Tue Jul 14 11:21:48 2009 (4A5BC18C)
fffff880`042d9000 fffff880`042df000 Tppwr64v Tppwr64v.sys Wed Oct 18 21:40:21 2006 (4535E875)
fffff960`004d0000 fffff960`004da000 TSDDD TSDDD.dll unavailable (00000000)
fffff880`04a8b000 fffff880`04ab1000 tunnel tunnel.sys Tue Jul 14 12:09:37 2009 (4A5BCCC1)
fffff880`05b27000 fffff880`05b39000 umbus umbus.sys Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`079af000 fffff880`079cc000 usbccgp usbccgp.sys Tue Jul 14 12:06:45 2009 (4A5BCC15)
fffff880`053f8000 fffff880`053f9f00 USBD USBD.SYS Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`04b11000 fffff880`04b22000 usbehci usbehci.sys Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`05b39000 fffff880`05b93000 usbhub usbhub.sys Tue Jul 14 12:07:09 2009 (4A5BCC2D)
fffff880`04b22000 fffff880`04b78000 USBPORT USBPORT.SYS Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`00f65000 fffff880`00f72000 vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`045d8000 fffff880`045e6000 vga vga.sys Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`04200000 fffff880`04225000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`0168b000 fffff880`0169b000 vmstorfl vmstorfl.sys Tue Jul 14 11:42:54 2009 (4A5BC67E)
fffff880`05977000 fffff880`0599d0c0 vnaap vnaap.sys Tue Dec 30 01:10:44 2008 (4958BE44)
fffff880`00f9c000 fffff880`00fb1000 volmgr volmgr.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Tue Jul 14 11:20:33 2009 (4A5BC141)
fffff880`013a1000 fffff880`013ed000 volsnap volsnap.sys Tue Jul 14 11:20:08 2009 (4A5BC128)
fffff880`053eb000 fffff880`053f8000 vwifibus vwifibus.sys Tue Jul 14 12:07:21 2009 (4A5BCC39)
fffff880`045e6000 fffff880`045fc000 vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A)
fffff880`00de3000 fffff880`00dfe000 wanarp wanarp.sys Tue Jul 14 12:10:21 2009 (4A5BCCED)
fffff880`04225000 fffff880`04235000 watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e15000 fffff880`00eb9000 Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00eb9000 fffff880`00ec8000 WDFLDR WDFLDR.SYS Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`042aa000 fffff880`042b3000 wfplwf wfplwf.sys Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a0000 win32k win32k.sys unavailable (00000000)
fffff880`0219e000 fffff880`021af000 WinUSB WinUSB.sys Tue Jul 14 12:06:28 2009 (4A5BCC04)
fffff880`05893000 fffff880`0589c000 wmiacpi wmiacpi.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00f1f000 fffff880`00f28000 WMILIB WMILIB.SYS Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`04297000 fffff880`042aa000 wpsdrvnt wpsdrvnt.sys Sat Apr 17 15:43:37 2010 (4BC92E69)
fffff880`0217d000 fffff880`0219e000 WudfPf WudfPf.sys Tue Jul 14 12:05:37 2009 (4A5BCBD1)
fffff880`021af000 fffff880`021e0000 WUDFRd WUDFRd.sys Tue Jul 14 12:06:06 2009 (4A5BCBEE)
fffff880`0959c000 fffff880`095a4000 XAudio64 XAudio64.sys Thu Apr 30 06:21:07 2009 (49F89A93)

Unloaded modules:
fffff880`0954f000 fffff880`0958a000 WpsHelper.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0003B000
fffff880`09b68000 fffff880`09bd9000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00071000
fffff880`073b8000 fffff880`073ba000 MSPCLOCK.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00002000
fffff880`073a7000 fffff880`073a9000 MSPQM.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00002000
fffff880`01b4e000 fffff880`01b5c000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`042e6000 fffff880`044f0000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0020A000
fffff880`044f0000 fffff880`04503000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000
fffff880`0781b000 fffff880`0782c000 WinUSB.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000
fffff880`0782c000 fffff880`0785d000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00031000

Read other 1 answers

I tried installing a new scanner using my front USB Port but it did not work. I unplugged it from my front USB Port and used a rear port and it worked. Now my front USB Port will not read my flash drives which I use daily for quick backups. I tried a restore by backing dating one day, three days and a week but no luck. The divice manager does not indicate a problem with any USB Controllers but I can't tell which one is Drive K which is the one that is no longer working. I tried disabling the USB Root hubs and restarting but that did not restore the USB Port. What will restore this drive? Can I do a test to see if it is ruined now? Help!

A:USB Port Stopped working

This problem is a pain in the... backside.

I had exactly the same issue, I found patience was the key - the process somewhere was getting "stuck".

Insert a USB key and leave it in there. If you use your PC for a few hours then eventually it may detect the device and work normally from then on (worked for me).

It could be that the USB port has completely stopped working - to test this plug in a usb keyboard and see if you can enter the BIOS.

Read other 2 answers

Hi can someone please help, My usb 3.0 port suddenly stopped working. I have almost tried everything online to fix the problem but no result.The only problem I can think of is that I just updated my system bios from f.35 to f.44; for that I tried to restore bios by key combination method (windows +b) it didn?t work either. Can any one help me fix the problem. Thanks in advance.  

Read other answers

I have a Nvidia Geforce gtx 660, and the other day the feed from the DVI-D port just disappeared out of nowhere! I have tried using a different monitor, and using a different cable, but no luck. My computer thinks that it's working fine, it registers the monitor, and when I'm using dual screens, I can even move the cursor or drag windows into the dead zone.

I have tried both updating and rolling back my graphics card drivers, as well as doing the Windows Refresh (I have Windows 8.1), and it hasn't worked.

This is incredibly frustrating because I really like having dual monitors to do my designing. Any help is appreciated. Thanks in advance.

A:DVI-D port has stopped working

The card is likely faulty and needs to be replaced. The only real way to test, is to install the card into another PC.

Read other 1 answers

I have a Toshiba A100, 12 months old, with 4 USB ports. In recent days one of them has stopped working. Device manager shows no problems. I have also downloaded and run usbready.exe and it reckons all is well. I have plugged several devices into the port (mouse, memory stick, wireless modem etc) all of which work on other ports but nothing seems to be recognised on the troublesome port. Is there anything else that I can do to diagnose the problem? - Derek

A:USB port stopped working

which Toshiba A100 do you have?
A100-001 or A100-772??

if you have the 400.00$ A100-001 ---I would say live with it.

if 800.00$ A100-772 my recommendation would be to shop around to see who will give you the best price to diagnose your laptop problem

sounds like either the usb port its self is cracked or a wire has come loose.
the wire hasn't totally broken off because Device manager still sees the port.
but it is loose enough to corrupt the data transfer.
that why nothing works in the port.

could be totally off base---
but if the A100-772 800.00$ its worth it to pay a shop for a diagnosis
once you find out for sure you can still live with-it if cost to much to repair

Read other 2 answers

I run emachine T6524, xp media edition, svc pack 2, reinstalled xp os, wont boot with anything in usb port, freezes after boot when pluggin into a usb port, runs great with nothing in usb, downloaded chipset drivers installed in unknown devices??? Anybody got ideas please

A:my usb port stopped working...help

Give this a try and see if it helps:

Reinstall after you have removed all USB items. Use this method:Unplug all USB items


Control Panel



Device Manager


Show Hidden Devices

Scroll down to the USB area and open it with (+)

Right click on each item and Uninstall all that you have with that option

Reboot and let the computer find them

Plug items back in and test it.

Read other 1 answers

I have a Toshiba A100, 12 months old, with 4 USB ports. In recent days one of them has stopped working. Device manager shows no problems. I have also downloaded and run usbready.exe and it reckons all is well. I have plugged several devices into the port (mouse, memory stick, wireless modem etc) all of which work on other ports but nothing seems to be recognised on the troublesome port. Is there anything else that I can do to diagnose the problem? - Derek

Read other answers

Not sure why it happened but it did.
The usb ports on the back of my pc are working fine but this on the front 2 usb ports are not working.
I think that if i will shut down my pc or make a restart it will fix it this time.

But i don't want to restart my pc now.

1. Why it happen ? It's not the first time. I think it's due yo insert/remove my smartphone too many time from the usb port in the front. Is there any way to make it will not happen again in the future ?

2. How to fix the problem now without restarting/shutting down the pc ?

I went to device manager and i see under: Universal Serial Bus controllers two controllers out of 8 that have a yellow triangle with a black small line inside like a warning. I tried to make Scan for hardware changes but it didn't fix it.
What else can i do ?

This is a screenshot of this warnings i see:

Read other answers

Hi, The USB port on my laptop has stopped working, I've run the diagnostics and the error code below came up: 64VBVV-7NN8K5-MFGJMG-8D6X03 Is this problem fixable? Thanks, Glen

Read other answers



I have had a similar issue in the past with my last PC (which had serious issues and was replaced with this one that is only a few months old now) and got help from these forums, the problem was completely fixed but following the same steps does not work for me this time.

Post #20: BSODs - 1000007e & 116

Saurabh A was a great help and that fixed my old problem but will not work for this USB 3.0 issue and was wondering if anyone had similar problems and was able to fix them?


USB 3.0 ports (front #6 and back #5) stopped working, when I plug my Western Digital 2TB Passport into the port it does not respond at all, like it has gone dead. This is the port I usually use for this device and have had no issues until now.

What I have done so far:
Uninstalled the USB 3.0 Host Controller and deleted the driver

Reboot the machine
Installed RENESAS USB3 Host Driver 30230 setup.exe from YET-D720201-0014, YET-D720202-0014 | Renesas Electronics America
This is what I see after following those steps and my USB 3.0 port is still not responding at all. I have right clicked it and tried to "Update" but it says it is the latest version.

Any ideas?

A:USB 3.0 port stopped working

Have you tried this fix?

USB Driver - General Fix for Problems[2]=Hardware%20and%20Drivers

Read other 9 answers

My USB port suddenly stopped working after inserting another USB device.

My unit has 4 rear USB and 2 front USB port. 2 rear USB port are used for USB mouse and USB keyboard, after inserting another USB speaker in the rear USB port, my mouse and keyboard suddenly stopped working with lights off , after which i transferred my mouse and keyboard in the front USB port and it works fine.

EDIT: i also tried to insert a usb digital camera in the rear port the usb mode will turn on but when i insert my keyboard in the rear port ,the digital camera usb mode will turn off.

any help would be appreciated

A:My USB port suddenly stopped working.

Hi Turbonis!
This article from Microsoft support page may help you understand and fix the issue through a few steps like scanning for hardware changes and resetting the USB controller:
If not, then it could be that the USB ports have just died. For that, you'll need to take your PC to a professional to determine the damage.
Best of luck!

Read other 8 answers

I have an Inspiron 6000, and the USB ports have stopped detecting my USB mouse. The USB ports will detect my USB key or external harddrive... so I'm guessing the automatic drivers that were installed for the mouse have curropted or something.

I have a Dynex small laptop mouse, and I honestly have went through 5 of these because of the same problem. At first I thought it was the crummy mouse dying on me. But I never took the tiem to pay attnetino and notice the light on the optical is still on when plugged in.

This time though, I recently got some "USB port failure" messages that minimzed into the system tray but I could never open it up again or recreate the message.

Is there a way to check/update the drivers that were installed for this mouse by Win XP?

A:USB port stopped working for the mouse only!

try another port or buy a decent mouse.

unless it's some off the wall, cheapy usb mouse, it should work fine in xp.

Read other 2 answers

I use this method to watch movies from my computer on my T.V. through services online. Now all it says when I connect it is no signal. The t.v. is brand new so I knew that wasn't the problem. So I bought a new DVI cable, still no signal. I can only be the port. Is there any way to reset or repair this problem

A:My DVI port just stopped working on my HP probook. It used t...

Does your computer have any other video ports? If not, you could try a usb graphics card.

Read other 1 answers

Hi my Serial port all of a sudden has stopped working its detected by windows but wont work.Ive carried out a loopback test using this http://www.hosenose.com/radio/support/loopback.htm and it failed.What do i do now ?

The motherboard is a gigbyte p35-dq6,os win32xp.

Read other answers

Hi Everyone

I have recently discovered that my 4 USB port splitter has stopped working suddenly. It is about 4 years old and I am pretty sure it only supports USB devices up to 2.0
I am not exactly sure what caused it to stop working suddenly but I have two possible ideas.

A few days ago when I had it plugged in, the notification area displayed a message saying "This device can perform faster if connected to a 2.0 port". I am guessing this may have mucked up my USB device because my 4 Port USB is plugged into my computer via 3.0 USB and devices connected to it are all 2.0

Also I seem to have noticed quite a lot of USB drivers when I open device manager under "Universal Serial Bus controllers' and I am wondering if I need to disable one of them to allow my USB 4 port to work? (This is what happened with my sound utility)

I know that is should probably be plugged in to one of my other USB 2.0 ports on my computer but nothing happens there either. I think it needs to be reconised by the computer then it needs to install a driver called "MTT USB 2.0 Hub" or something.

Any help would be greatly appreciated

A:4 Port USB Problem Stopped Working

Disconnect one of the USB devices you have connected to your 4 port splitter, remove the 4 port from the computer & plug the USB device directly into the USB port, thereby by passing the 4 port device. If it now works then the 4 port is probably faulty.

Read other 6 answers

failure id for usb port 60920X-0008G4-WPTXOK-802HO3

Read other answers

the main computer in my house has suddenly connected to a different network and will no longer connect to the web. all others are still ok. any ideas why this may of happened and how to fix?

A:My network port has stopped working..

I posted the other day but didnt really give much info so didnt get any response...

My problem is i have a small network at home and my main PC (vista) has suddenly stopped connecting to the network. When looking into it i think it possibly is the port that stopped working, as this is the only comp that is connecting via cable as others are wireless, but if i plug the cable directly into my laptop it picks up the network straight away. I have tried updating the drive but comp says it is the most up to date one. Have also got windows updates that may help but they wont install as im not connected to the web (interesting how it managed to find the updates though)..

Any ideas or help would be hugely appreciated.


Read other 6 answers

Hi All I have been crawling through these forums and Google in general, it seems a lot of people have similar issues. I run a T470s, I use a Startech USB-C to HDMI adaptor allowing me to connecto to 2 external monitors. I have done for many months and all was fine. I recently ran system update and found multiple drivers needed updating, I ran this and since I cannot use my external monitors.  Thunderbolt software is up to date, as per screenshot it doesnt show the controller version or details in lower half. Device Manager doesnt show the controller at all (even hidden devices). I have tried:uninstall/reinstall of TB SWrunning the firmware update tool but that just says 'No Active Controller' in the system.I have tried reinstalling every Intel driver availablethe BIOS was updated by System Update previouslyI have checked the BIOS settings and everything is enabled I found a system restore point from a few days ago which I think is before this started, rolling back to that allows the TB3 SW to show the controller version and a device showing in Device Manager but my monitors still dont work. A further reboot without changing anything takes me back to 'None' controller version and nothing in Device Manager. Open to the idea it could be my adaptor has died, I understand you sometimes need a TB3 device connected to update the FW (?) but I do not have any other devices, hoping to try my adaptor on another machine at head office next week to ... Read more

Read other answers

The usb 2.0 port on my pavilion laptop has stopped working and I'm getting a failure ID PK1KT1-7J285U-MFPWL1-8D7103.  HOW CAN i GET IT TO WORK AGAIN?

Read other answers

Hi all,

My Pc (about 1,5y old) :
-AMD athlon x4 635 2.90 ghz
-asus m4n68t-m le v2 am3/ddr3/vga/8cm/glan
-kingston 2gb ddr3 pc10600/1333mhz
-palit geforce gt240 1gb ddr3 128 bit

+ windows 7 32 bit

2 monitors:
-philips 22" 222el1se/97 LED monitor 1920x1080
-viewsonic 21.50" vx2250wm led monitor

1st post so bare with me ..

I had to move my pc set-up so I unplug all cables from my cpu.. Then when I plug in everything back and started up my pc one of my monitors stopped working. It showed: 'no video input' then 'entering sleep mode'.

However, it's likely not my 2 monitors because:
I tried them both on my laptop using 3 different VGA cables: viewsonic worked properly with all 3 VGA cables; the weird thing is that my philips didn't work at all ('no video input' then 'entering sleep mode' too) until I tried it on another laptop :s.

Anyway, It seems I have 2 VGA ports + 1 DVI port. 1 VGA port is on the upper left while the other VGA port is adjacent to my DVI port, and also located lower right.

Before this, one of my monitor was connected to this VGA port (the one adjacent to the DVI port) and the other to the DVI port. Now I've tried both monitors on these VGA & DVI ports but both are not working and shows the same 'no video input then 'entering sleep mode'. BUT both monitors work on my other VGA port located upper left. so I guess I'm correct with my assumption that it has something to ... Read more

A:Nvidia Geforce- VGA and DVI port stopped working

Might be a loose connection for the video card, etc.

Read other 2 answers


After a power surge on hub port when attaching a card reader to a front USB port one of my external hard drives disappeared.

The drive works fine and is now on another USB port.

The non functioning rear USB port has the following properties (image 1) and the location address looks weird compared to the functioning USB port below it (image 2):


I have tried uninstalling/reinstalling the driver and disabling/enabling, rebooting etc and it still will not work.

Any suggestions are welcome.


My system specs:Windows 7 Professional 64 bit 6.1 Build 7601
Intel i7-3770 @3.40GHz
ASRock B75 Pro3-M
Memory: 32.00 GB
(1) Hitachi HCS5C1050CLA382 ATA Device
(2) WD 10EADS External USB Device
(3) WD Ext HDD 1021 USB Device

A:USB Port Stopped Working after Power Surge

After a power surge on hub port when attaching a card reader to a front USB port

How do you know there was a power surge at this time?

I am not sure your first screen shot is of the port, I note it says device. But I agree, the location looks bad.

I have tried uninstalling/reinstalling the driver and disabling/enabling, rebooting etc and it still will not work.

Have you totally shut "off" your computer? Not just reboot, or "shutdown", but totally off by unplugging from the wall (or setting the master power switch on the back of your PSU - IF it has the option - to off). This is the only way to totally remove all voltages, in particular the ATX Form Factor required +5Vsb standby voltage PC power supplies supply when the computer is simply shutdown (which is really standby mode).

Note there are several "Wake on..." commands set in the BIOS Setup Menu that use this +5Vsb voltage to keep various circuits and settings "alive" when the computer is in standby mode. These include Wake on Mouse and Wake on Keyboard - which obviously rely on USB. That means USB ports are still alive even when you have exited Windows and shutdown the computer.

If me, I would uninstall your device and the drivers, shutdown, then remove power from the computer for 10 - 15 seconds to ensure all standby settings are released. Then connect and boot and see if the device is detected, drivers load, an... Read more

Read other 4 answers

The left USB port stopped working last night on my Gen 3 Thinkpad X1 Carbon.Don't think it's a driver problem, as it's been working fire up til now.The port just no longer exists as far as I can see. Plugging into it does nothing. Any ideas?Thanks

Read other answers

I generally use a second monitor via an HDMI cable while working. However, it stopped working today.I checked these:Windows cannot detect a second monitor when HDMI cable is connected to the second monitor.HDMI cable which I use works if another device is connected to the second monitor.My computer detects my HDMI-to-VGA converter through HDMI port.My computer runs Windows 10 Home with latest updates installed.I suspect this is due to a driver error. How can I fix this problem?

Read other answers

My HP desktop is about 2 years old, and has two USB ports on the front and a several at the back. I had no problems with any of the ports till I used a USB stick in the now-broken port and it caused a malfunction so that now that port won't recognise any USB device.  It says "USB device not recognised.  The last USB device you connnected to this computer malfunctioned and Windows does not recognise it."   I've tried uninstalling and reinstalling the USB ports on Device Manager, and have been through all the suggestions on both the HP support site and the Microsoft support site. The faulty USB stick must have caused some damage to the port. I'm hoping you can suggest something that I can do to get it working again.

Read other answers

Hi, I have this problem with my laptop. It was working couple of weeks back but now when I connect the cable the laptop screen goes black and nothing else happens. Tried to update to the latest driver from the Acer website but didn`t solve the problem. Any ideas? Many thanks 

Read other answers

I have an E6540 connected to an E-Port docking station, running Windows 7 64 Professional.
I just upgraded everything to the latest version, i.e. BIOS to A16, Audio drivers and audio manager to NCN00_WN32_6.0.1.6069_A11, and now the speaker jack on the dock is no longer working. It does even show up on the list of audio devices. The built in speakers/microphone and the headset jack on the laptop works fine, as does everything else on the dock (video, USB ...).

A:E6540 E-Port audio stopped working

After upgrading BIOS to A17, the dock port now works as "headphone", provided that nothing is connected to the headset port on the machine itself.

Read other 2 answers

HDMI port stopped working about a year ago. It had always worked on Windows 7 64-bit.  Also it worked on Windows 10 64-bit for quite some time.  I have HP Compaq PC with 3 TB HD with 2 new flat screen monitors each able to run as VGA or the
other way.  Had both monitors working fine.  Tried switching monitors, and everything else.  Plugged in, etc....,
I would like to simply download the correct drivers for the HDMI port, at leas for the monitor and graphics, install correctly, anin compatibility mode, I assume, and all I ask is that you please not lie to me and say I have to buy something. I'd appreciate
your expert help.  Everything works...need to install correct drivers in compatibility mode.  The correct ones.  In the correct places and know what to do if there is no "HD video, audio, and game controller" section, for example,
or "Graphics" section in device manager.

Thanx, Miguel

PS, my login email is not my correct email, but not allowable to change, so I cannot.

Read other answers

Hi, I am a teacher and need to connect at school to a HDMI cable. I use a USB-c to HDMI dongle. As many, I had issue with my USB-C port since I purchased my Yoga 910. (turn on and off and hard to connect) Recently however, the port just stopped working. I believe it is dead. I tried to find documentation on how to repair it or investigate but could not find any informations. Can I do anything to confirm that? Is there anything I can do to repair it? Is the next step to bring my laptop to a Lenovo service center? Thank you for any help! 

Read other answers

Please hope you can help! About a week ago the external monitor (connected through HDMI) stopped getting signal, when reinstalling the driver it started working again. Now it happened again, and I tried reinstalling again, but nothing. I have tried the cable/monitor and they work fine, its the computer/hdmi-port. I'm pretty sure it's not a hardware problem... The Intel Driver Update Utility doesn't help either, neither does Lenovo Solution Center. What to do, I'm desperate! Help is tremendously appreciated!! /Fredrik  

Read other answers

Well i just got my computer 2 days ago no problems encountered...... turn it on today and sound not working.. But it's not the sound drivers and stuff.. Its the back audio port that is not functioning .. The front port works for my speakers but the back doesn't it's pretty ironic because i google and there's front port problems.. So help would be appreciated.. Thanks

A:Back Audio Port suddently stopped working...

Read other 8 answers

HI there I am having a peculiar problem. The right-side USB port (the one next to the Ethernet port) of my 3rd Gen X1 Carbon (model 20BT) has stopped working. Windows reports two USB controllers, and Linux does the same. The ethernet port works as expected. I even replaced the USB/RJ45 system card and the problem persists: The Ethernet port works, the USB port does not. No peripheral is being recognised (I have tried a wireless mouse, a usb flash drive and a Yubikey) and no power seems to be available from the port.  I was thinking that if there was some issue with the motherboard then one of the USB host chips would not be recognised, but this does not seem to be the case. I am now thnking whether it would be worth it to replace the motherbaord or just purchase another (used) machine. The warranty has expired. Any ideas? Thank you! Frixos

A:Right-side USB port stopped working on 3rd Gen Thinkpad X1 Carbon

Hi frixosk, Does it mean that the one on the Left-side still works? If yes, you may consider to work with a handy USB hub like this. 

"May the Force be with Lenovo"

Read other 2 answers

The power port on my Spectre laptop (Product No: K6C18AV) just stopped working. The power cord is plugged in but it is not supplying power to the laptop and is not charging the battery. The small LED next to the power port is dead, no amber or white color. I've tried a different power adapter and different outlets in my house. After doing some reading on these forums, it seems others have had a similar problem. I bought the laptop in April 2015. Warranty expired April 2016. I called HP support. They said the motherboard needs to be replaced. Minimum charge $600. Fudge, I might as well buy a new laptop.   So Questions:-Has anyone had luck replacing the DC power port inside the laptop? I found a part number PN 801513-001 on one of the forums. -Has anyone had any luck convincing HP this is a common problem and should be covered as a defect even though the laptop is out of warranty?  

Read other answers

@mee_anders I have the same problem and I'm extremely disappointed in HP's lack of support. I've tried and tried to convince them to take responsibility for this issue but they won't. I'm guessing you saw the thread "HP - Spectre x360 power problem" - I'm actually wondering if some of us who were told we need to replace our motherboard actually have a defect part that you mentioned. If only they would help us figure it out without charging $500....

Read other answers

I've been port forwarding regularly for years without problems. Suddenly a few months ago it simply stopped working. We were on a netgear router and recently switched to a HG633 for unrelated reasons. I expected the change to solve it but it didn't. I have spent hours looking for a solution, to no avail. Our ISP is TalkTalk by the way.
What information do you need to begin to find a solution?
Thanks for your time!

Read other answers

Hi, I have a Lenovo Yoga 910 that was working fine but then, suddenly, the forward usb-c port stopped working. Tried to reinstall and update USB driver, no results. I checked if the problem was with my adaptors but it is not, a friend of mine has the same laptop as mine and it is working. Does anyone have any suggestions? Thanks

Read other answers

My computer has a total of 6 USB ports - 4 in the back and 2 up front (it's a 2-1/2 year old custom built system).

Anyway, All the USB ports always worked.

Never had any problems with any of them. I always use one in the front for my mouse and the other front one is just there for whenever I need it for something else on a rare occasion (like a digital camera or something).

I recently (last month) found out that this one front USB port that I use only on occasion is no longer working. It's completely dead. The last time I used it was about 6 months ago and there were no problems.

No errors or anything else like that, it' just dead, like as if it were a dummy port (although it isn't).

I looked inside the case to see if it somehow was disconnected but it isn't.

My Device Manager is only showing 5 USB ports and I can't figure that out. It should show 6 even if one is not working properly, right?

Could it possibly be fried or something?

I think I read in another thread here that some USB ports have a fuse that can blow and needs replaced. Is that true? Never heard of it until recently. Are these hard to replace?

Any ideas, fixes, etc, would be great.

Intel Celeron D 2.4Ghz
Asus P4P800SE Mother Board

Trend Micro scan - clean
Ad-aware scan - clean
SB S&D scan - clean
CWShredder scan - clean
Windows Defnder scan - clean
HJT log - no bad or weird entries. All recognized and valid.

A:USB port stopped working - no warning or alerts from windows

Well, I'm in the same boat in a way.. I just bought a new case and now both front USB ports are dead.. I hope someone replys to this that has more experience

Read other 2 answers

HDMI port seems to have stopped working. I usually connect to HP Pavilion 23xi screen but my HP Envy does not now detect it. Tried HP Envy on other screens and it does not detect them either. No idea why it stopped working. Not a computer buff so need simple solution ideally!

Read other answers

I have been using an HP Z display as an ext monitor, connected to my Pavilion 15 notebook using the hdmi port.  Following an update 2 days ago, the monitor no longer receives a signal from the hdmi port.  (I know the monitor and cable are ok as they work on another laptop). Any help or suggestions how to resolve this issue will be great!

Read other answers

I have had my W530 for about 3 month and the rear yellow USB port just stopped working a few days ago. I have recovered the whole system to factory status and updated the BIOS but the USB port is still not working. I tried several devices, it seems like that the USB has no power at all. The LED on the flash drives do not come on when I plug it in. All the other USB ports are working. Has anyone encountered the same problem before? Any help is appreciated.

A:Thinkpad W530 Yellow (Rear) USB port stopped working

Sounds like a support call, unfortunately, is in your future.

Read other 9 answers

I've been using my HDMI port with a HDMI->VHS adaptor for about a year with no issuesDriver is AMD Radeon HD 8610G two days ago I took my laptop to a meeting, then when I returned home I plugged in the HDMI cable as normal and could not get the second display to work I've reinstalled the driver mentioned aboveI've replaced the HDMI->VHS adaptorI've tested with another HP monitorI've tested this monitor with another computer and it works fineI've shutdown, removed battery, held on button on the laptopI've shutdown unplugged and held on button on MonitorI've tried several other sequences of startupI've used the Project image to extend, duplicate, second screen only   etc..I've checked status of HDMI port in devices, it says it is working fine...... any help would be appreciated to get my dual monitor setup working again

Read other answers

I never had a problem before but one of my usb ports stopped working. I just get a message saying that i exceeded the power level. When i tried it on other ports that particular mouse doesn't work in any of them, however my other mouse which is wireless works.

Any ideas

A:Usb port for wired mouse stopped working, says exceeded power level

Probably a short in the mouse circuit board or cable and is drawing excessive power from the USB port. May be time for a new mouse.


Read other 9 answers

I have read/searched through most of the posts on this and various other sites and can't seem to find help with my problem. So hopefully someone will be able to help.

This morning when I woke up my computer worked properly. I then went to work, and when I turned it on I got the "blue screen of death." (I apologize for not posting the exact wording, but I did not think I would need it). I restarted the computer per the instructions, and it booted up. The computer, however, failed to connect to the wireless network. I noticed that the network icon was not in the taskbar. I then went to device manager and my integrated wireless adapter (Intel Pro/Wireless 2200BG) had a yellow triangle with an exclamation mark. I clicked on properties and under the 'general' tab the device status read:

This device cannot start (Code 10)
Click Troubleshoot to start the troubleshooter for this device

I then unistalled the controller and attempted to reinstall via the 'add hardware' program. I then received the message:

A problem occurred during hardware installation. Your device may not function properly

I then, believing it was a driver issue, downloaded the latest drivers from the intel website for my device on another computer. I uninstalled the controller again, and tried to install with the new drivers via a thumb drive. I received the same error message and the controller had the yellow triangle. When I clicked on properties this time I received the fol... Read more

A:Integrated Wireless Controller/PC Card Adapter/Ethernet port stopped working

Sounds like your motherboard is rapidly dying.

If the ethernet controller (or adapter) does not show under Network Adapters and is not in Other or Unknown devices with a warning or error message check in the BIOS (Setup) to see if it somehow got disabled. If it is already enabled, or doesn't show there, see my first paragraph.

When the ethernet controller is defective it can prevent other integrated and/or PCMCIA networking cards from working. When this happens sometimes a USB adapter will work.

Read other 3 answers

the left hand standard-usb port yesterday stopped working on Thinkpad X1C. only charging, no data connection possible. already tried the "emergency reset" suggested at https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/USB-port-stopped-working-Thinkpad-X1-Carbon/m... - without luck (this is also the reason to open a new issue as _this_ one is just not solved) the other usb port is fine. the last 2 lenovos always has such annoying issues :/ i'm working with the device every day, so sending it in for 2 days for repairing is no real option. so, if anyone has a hint, these would be warm welcome.

A:data connection for left hand standard-usb port stopped working on Thinkpad X1C

nb: using ubuntu 18.04.1 lts

Read other 1 answers

Hello All. I'm new to the site, and after having been tasked to fix my girlfriends computer. I'm left scratching my head. I don't know what she or her son did to this machine but everything I have tried has not worked. So any help would be greatly appreciated.

Machine - Dell Inspriron INSP1440

OS - Vista 32-bit SP2

Issues -

Cannot start internet browsers outside of safe mode. Every time I have tried I get an APPCRASH Error.

IE - Internet Explorer has stopped working.

Problem Signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: iexplore.exe
Fault Module Version: 9.0.8112.16421
Fault Module Timestamp: 4d76255d
Exception Code: c0000096
Exception Offset: 000026d1
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Firefox - Firefox has Stopped Working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version:
Application Timestamp: 4fda6075
Fault Module Name: ... Read more

A:APPCRASH When starting IE and Firefox, DNS Client Has Stopped Working, and Host Process (Rundll32) has stopped working Errors.

Here is the DNS client has stopped working error

DNS Client has stopped working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_Dnscache
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000005
Exception Offset: 000250fb
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 7373
Additional Information 2: 38d9ec761cde35dc7ff9a3014cbc1e9a
Additional Information 3: 007a
Additional Information 4: f2126b35ab5de9a1c961e83e18b5e24b

Read other 21 answers

Asus K42JV-X1
Nvidia GT 335M w/ optimus
60GB OCZ Vertex 2 35nm SSD
Windows 7 Professional 64bit

I was on my laptop with intel integrated running (I had Automatic selected in the nvidia control console but I'm pretty sure the GMA HD was running) and then out of nowhere I get my first BSOD out of 8 months owning this laptop. After I restarted the computer Nvidia control panel throws an error "An nvidia graphics card was not detected in your system". Trying to reinstall drivers gives me a similar error. System restore did nothing.

Is there anything I can do before having to RMA this laptop?

Attached is the minidump for the BSOD.

A:A random BSOD and then my nvidia stopped working

If the hardware is not detected, it's not a driver issue. Windows will only install drivers for hardware that is detected. Hardware detection takes place first, then Windows installs the drivers so that it can utilize the hardware. Some of the high end laptops have upgradable components such as video cards. But in most instances, all of the hardware in a laptop is part of the motherboard. From what I can tell, you just have a standard laptop model. I'd suggest having it serviced if it's still under warranty, otherwise, replacement is likely more cost effective.

Read other 1 answers