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.exe files will not run, unable to install, unable to reformat

Q: .exe files will not run, unable to install, unable to reformat

I am running Windows XP Pro on a Dell Desktop.

The initial problems started when I installed Roxio Copy & Convert 3 for use with my PSP. I restarted after the install, utilized the program and then turned off the machine. The next morning I had an error message as I opened Windows that states:

"bcmwltry.exe - Ordinal Not Found
The ordinal 968 could not be located in the dynamic link library LIBEAY32.dll"

This error message does not go away no matter how many times you click 'OK'. I believed that I had found the root of this problem (bcmwltry.exe having to do with my Motorola Wireless Tray Applet). I disabled my wireless card since I am not currently using it, but the error message remained. I then decided to uninstall Roxio.

After uninstallation completed, I was asked to reboot the machine. I did so and that is when the rest of the problems started.

All of my .exe files were now non-recognized by Windows and would not run. I can right click on a program and select the open-with option and choose a program from that list, but if the appropriate program is not listed there, then I cannot run the program.

I then tried to do a system restore to see if that would make any difference.

Then all of the non-recognized files turned into Microsoft Excel files.

I am unable to install any program from the internet. Every time I try to download something, it automatically becomes a non-recognized file and prompts me to search the internet for the appropriate program to open the file.

It was suggested that I back up all of the information (regardless of the state it is currently in) on my computer onto my external hard drive, completely reformat by internal hard drive and take things from there.

I am unable to initiate a reformat or a Windows Repair from the CD when I insert it into my CD-ROM drive while Windows is running. I literally cannot click on the selection I need to use to start that process.

I then booted my machine from the Windows CD in hopes that it would let me initialize a repair from there. When I get to the blue screen where I can choose to either reinstall or repair Windows, I am unable to make any selection whatsoever. My only option to get out of that screen is to hit the restart button on the tower.

I have searched multiple forums and help pages in an effort to find out what is going on.

- I still have the error message that appeared after I installed Roxio (bcmwltry.exe)
- Roxio is still on my computer
- I cannot install anything whatsoever from the internet.
- I cannot access Microsoft Help, Remote Assistance, or any component found in the Control Panel.
- The Run function does not appear in Safe Mode.
- I cannot reformat or repair Windows.

Please help.

I ran McAfee, TrendMicro, SuperAntiSpyware, and Symantec virus scans and none of them found anything.

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RELEVANCY SCORE 200
Preferred Solution: .exe files will not run, unable to install, unable to reformat

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 79.6

I have recorded some home movies to dvd+rw using my pc and was going to erase the disk in my Sony component DVD Recorder and it says "Disk Unuseable" . Tried to re-format in the pc but cannot do it. What WinXP utility or other program will recognize the disk and allow me to reformat it? I have an HP DVD writer 640c Lightscribe dual layer dvd recorder and also a Lite-On LTC-48161H dvd/cd recorder. Any advice would be appreciated.
 

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RELEVANCY SCORE 77.6

Hello , iv been trying to build a new comp because my other one blew up ( too much heat and CPU died ) So i bought new CPU (Intel, cant remember the name exactly because its new ) and new motherboard ASUS. Hardrive and DVD rom is already used, no video card/network.

So i set up everything , the computer starts very well.
Since the hardrive is already used, i reformated it using windows 7. The installation is a succes and windows loads. I realize i have no internet connection ( im using the onboard connection ) So i install the onboard connection using the motherboard CD drivers , realtek LAN one, and it works. I have now internet. I do a reboot just to be sure it works fine. And then heres my problem :

Windows will load to Windows Logo screen and reboots by itself. I run it another time and i get the screen where it asks to choose load Windows normally , safe mode or CMD. So i pick normally and the same thing happens BUT that time i got a BSOD but no time to read it. I tried disabling the auto restart on errors in the BIOS to read the BSOD but still doesnt work. Rebooted another time, and now... The logo wont even show up and i get black screen, nothing loading. So i have no idea what the error is.

Im like okai whatever , imma reformat windows and put a fresh install. Heres my 2nd problem :

Windows 7 will not install completly , it will stop at ''Finishing installation'' and i get an error saying files in the windows instllation were damaged, corrupted and cannot com... Read more

A:Unable to reformat/install Windows 7 AND Vista , Blackscreen AND BSOD

anyone plz

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RELEVANCY SCORE 69.6

For sometime now. It seems I can not install exe files, but only if their file size exceeds 100MB. The error message states something like local group policies prevent this installation ask your system admin.

I have been hunting inside register and using gpedit.msc but was unsuccessful. Any hint would be appreciated indeed.

If I recall correctly it had something to do with hardening the Windows7 installation on this machine.

A:Unable to install exe files when they are 100+ MB

Hi Polundra,
run this command it will show you all your current policies

rsop.msc

amend as required

Roy

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RELEVANCY SCORE 69.6

I am having a problem where any msi (and some .exe's) I have try to run to install a program have trouble accessing the AppData folder.



This is a recent install of Windows 8.1 (on a fresh drive) and then moved the user folder (which I think could be causing the issue). I moved the user folder using these steps User Folders - Change Default Location - Windows 7 Help Forums, which may have been as mistake on my part. I have proper access to the folder and everything. The most recent failure for me was Skype, after trying to launch the app which (seemingly) comes with Windows 8, I decided to install it myself. When I did, that box came up.

TL : DR - Programs will not install and it seems to revolve around my AppData folder.

A:Unable to install from MSI files

It's entirely possible moving the wrong Folders screws things up as program installation routines expect certain Folders to be in certain 'paths' on the HDD. Also of concern is in having large amounts of RAM causes one to disable the Paging File/Virtual Memory as those install routines look for it to hold files temporarily while decompressing them before install.

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RELEVANCY SCORE 69.6

Anybody, help! Quite desperate as this is affecting my work.

Sometime ago, I installed AGV as there seemed to be lil bugs in my comp that Norton could not get. AGV managed to detect and delete these bugs, but not all problems were solved. Norton's subscription was up and I was still quite peeved about Norton's inability to help...so I uninstalled it. Since then, there were more problems...

1) I'm unable to run help from Start...or msconfig from Start/Run or system restore. The error message is that it can't find the file. Even when I go to explorer to double-click the file directly, it still won't run.

2) I'm unable to open ANY file with MS word or powerpoint. It would say that the file is unavailable. It would also prompt me to replace existing normal.dot file. I'm unable to do the detect and repair, it would say error 1706...I do not have the installation CD with me anymore!

3) I'm unable to run any online virus scan (Trend, Panda...) even after I made changes to the security settings to allow for ActiveX.

4) I'm tried to reinstall Norton, but it can't run. It says 'CFGWIZ.EXE - Unable to locate component. . . . cctrust.dll was not found.'

I do run Spybot, Adaware, AGV, Winaso regularly.

Please help...thanks!

-Michelle-
I have made a scan and included logs from HijackThis and Silent Runners...

Logfile of HijackThis v1.99.1
Scan saved at 1:16:25 PM, on 7/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
... Read more

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RELEVANCY SCORE 69.6

Hi
I am unable to unable to install new apps, unable to open my regisry, task manager is greyed out.
 
The message pops up "Registry editing has been disabled by your Administrator"
 
This is newly installed window as yesterday my old also got same message & all my apps/programs crashed, so i thought re-installing with complete formatting of window drive will solve my problem, but even on new window the problem remains.
 
I have tried almst every option available on net to enable my registry editing but none worked.
 
This issue is also not allowing to install Malwarebyte for any scan of malware etc.
 
Plz help me out.

A:unable to edit registry, task manager greyed out & unable to install any app

If you formatted the hdd and installed Windows from a legit source then I would think....if malware is involved...either
an external drive or your router is reinfecting your computer.
 
What source for Windows are you using to install Windows?

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RELEVANCY SCORE 68.8

im not great with computers in general so please bear with me.

im unable to download/install/run files from internet explorer:

around the last week of january 2014. microsoft security essentials had a window tab open with several virus and additional pop up box. ignored and closed. didnt download anything.

the download boxes open to either run/save file...selecting either leads to the same issue. if i choose the new file path or leave as default the files do not appear or selecting run. second window pops up and select run. then nothing. no file downloaded anywhere. tried renaming file and file extensions.

removed firewall. uninstalled conflicting av software. safe mode w/networking. cant download malicious software removal tool. cant get past step one in your malware removal forum. uninstalled/reinstalled adobe in safe mode w/networking. was able to install malwarebites and run. quarantined bugs from that scan. still having the same issues. cant install mcafee. reset internet options under security to default.

please let me know if there is anything i can do. thanks for your time.
 

A:unable to download/install files from ie

Hi and welcome to the MalwareTips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine!
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Refrain from running self fixes as this will hinder the malware removal process.
It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to neces... Read more

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RELEVANCY SCORE 68.8

Hi guys

Today I downloaded a bunch of fonts, most of which fail to install with a "Does not appear to be a valid font" error. In Explorer, these particular files show in green, which I thought indicated Mac only. Yet I thought OTF and TTF were cross-compatible, or at least suitable for Win 7.

Some of these I purchased as part of a bundle: https://www.pixelsurplus.com/product...t-font-bundle/

The other one that fails is available here: https://www.pixelsurplus.com/product...ettering-font/

Any help appreciated as the IT bods I've run this past are stumped.

TIA

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RELEVANCY SCORE 68.8

Hi guys

Today I downloaded a bunch of fonts, most of which fail to install with a "Does not appear to be a valid font" error. In Explorer, these particular files show in green, which I thought indicated Mac only. Yet I thought OTF and TTF were cross-compatible, or at least suitable for Win 7.

Some of these I purchased as part of a bundle: https://www.pixelsurplus.com/product...t-font-bundle/

The other one that fails is available here: https://www.pixelsurplus.com/product...ettering-font/

Any help appreciated as the IT bods I've run this past are stumped.

TIA

A:Unable to install OTF and TTF font files

Windows fonts work on Macs. Mac fonts need to be converted.

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RELEVANCY SCORE 68.4

I am having a hard time staying on any web browser (firefox/ IE/ Safari) for any significant period of time in the last week. I keep getting the message of :Blank ( browser) encountered problems and will have to be shut down. I have tried uninstalling Firefox and IE7 but now I can't even reinstall it cause the I keep getting "file corrupted" when I try downloading the program again from the originator's site. I only have safari now and can't install any program cause it reads everything as corrupted. I have used the following programs to see if I can get rid of whatever is causing this problem. SUPERAntisoftware - I keep getting Adware.TrackingCookieSpybot- isn't working anymore...not loading anymoreMalwarebytes- doesn't show anything wrongThe computer has also been running slow and restarts by itself on occassion. I don't know what happened but it keeps getting worse by the minute. Please help...911!update:used Spybot tonight and was able to scan but I noticed the scanning exceeding the files (approx 10 thou) to almost 12 though. That has never happened before. I also noticed those extra files had Zlob on them. The funny thing is that Spybot couldn't find anything wrong. Not sure if this helps.

A:Unable To Stay On Any Browser/ Unable To Install New Programs

anyone?

By the way, I am running windows XP professional version 2002.
Please help.

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RELEVANCY SCORE 68

Hey guys, topic says it pretty much... every time i try to install any installation file(.exe), my windows seems to exit explorer.exe in task mananger and re-open it... ived also noticed im not able to open some programs such as VLC player etc,

Thanks,

MJ

A:unable to install any programs/installation files

updated MBAM and did a quick scan...

--------------------------------------------------------------

Malwarebytes' Anti-Malware 1.39
Database version: 2486
Windows 5.1.2600 Service Pack 3

23/07/2009 10:02:53 PM
mbam-log-2009-07-23 (22-02-53).txt

Scan type: Quick Scan
Objects scanned: 83259
Time elapsed: 4 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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RELEVANCY SCORE 68

Hey everyone,

I've reinstalled windows a couple of days ago and after installing all my drivers and files and applications, I decided to run sfc /scannow just to be sure everything went right. It found some corrupted files, and was unable to fix them. Rather than try to diagnose the problem, I decided to just reinstall again. So I did, and right after I reinstalled windows I ran sfc /scannow again. Again it found corrupted files! I have no idea where they're coming from, since the install is completely fresh. It's even installed on a new SSD I bought a couple of days ago.

I tried running DISM, but that failed as well. Here's the output from Command Prompt:

Code:
Microsoft Windows [Version 10.0.10586](c) 2015 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.10586.0
Image Version: 10.0.10586.0
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Us... Read more

A:Corrupt files on brand new install, unable to fix

You need the Install.wim which can be obtained by downloading the ISO from Tech Bench.

https://www.microsoft.com/en-us/soft...load/techbench
Once you have the iso downloaded, right click at the ISO > click Mount > leave it there.
Then open the elevated command prompt and copy and paste this................

Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

When it is completed, you should get the report that the operation is successful.
Now run the sfc /scannow again. It should be ok this time.

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RELEVANCY SCORE 68

Hey everyone,

I've reinstalled windows a couple of days ago and after installing all my drivers and files and applications, I decided to run sfc /scannow just to be sure everything went right. It found some corrupted files, and was unable to fix them. Rather than try to diagnose the problem, I decided to just reinstall again. So I did, and right after I reinstalled windows I ran sfc /scannow again. Again it found corrupted files! I have no idea where they're coming from, since the install is completely fresh. It's even installed on a new SSD I bought a couple of days ago.

I tried running DISM, but that failed as well. Here's the output from Command Prompt:

Code:
Microsoft Windows [Version 10.0.10586](c) 2015 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.10586.0
Image Version: 10.0.10586.0
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Us... Read more

A:Corrupt files on brand new install, unable to fix

You need the Install.wim which can be obtained by downloading the ISO from Tech Bench.

https://www.microsoft.com/en-us/soft...load/techbench
Once you have the iso downloaded, right click at the ISO > click Mount > leave it there.
Then open the elevated command prompt and copy and paste this................

Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

When it is completed, you should get the report that the operation is successful.
Now run the sfc /scannow again. It should be ok this time.

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RELEVANCY SCORE 68

So some background. I had issues with being able to install ANYTHING from an MSI file. Then I wasn't able to install any updates from Windows Update. I then reinstalled Windows, and am now facing the same issue after a few days. I would rather not reinstall yet again.

I tried doing System Restore, but it just hangs. Windows Installer hangs on "preparing to install".

Any advice?

A:Unable to install windows updates or MSI files

Hey pendragoon87,

Can you please screenshot what happens when you try and install a windows update and a msi file for us to be able to have a more granular description of what is going wrong for you.

Please can you download the Windows update troubleshooter:

Windows Update Troubleshooter: Windows Update not working?

After try this:
please can bring up after an elevated command prompt after you have restarted your computer.

Press + X
Press + A

at the command prompt can you type the following and press enter:

SFC /Scannow

After this is done which is going to take a few minutes please screenshot results.

After the screenshot restart and try windows updates again.

Cheers,
Harry

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RELEVANCY SCORE 67.2

I just installed eset 4 smart security when something went wrong and I had to reinstall windows Xp SP3. After the installation was completed I went to download chrome to install and use it instead of IE6 which I am presently using (Yuck) Funny enough chrome.exe downloaded and installed as expected but then repeatedly crashed. I tried installing files and/or downloading from the internet including the F-Secure online scanner using IE6 but to no avail. Either I get a message (as when downloading ComboFix)
<H1 id=textSection1 style="FONT: 13pt/15pt verdana; COLOR: black">The page cannot be displayed</H1>
which tells me that i do not have an internet connection when I am online and making this post (Odd to say the least). I cannot even run windows update it has been hanging for hours at !%.

I have unusual names in my background apps like 5mtrzw initiated apparently by me. Since I have not installed any software where did these come from. Did something happen when I tried to install ESET SS 4.2 or did I pick up a malware another way.

PLEASE

help me because at this stage I am at my wits' end as to what is going on. Yes the PC is slow but why is it that I cannot install, download or browse to security related sites in particular where help might be available. I am glad I found you.
Regards:

Magicantivir
Thank you in advance for any help you can give me.

A:Unable to download or install ANY files (Internet is working)

Please Help.
I just reinstlled windows. I cannot get to any site to run an online scanner my chat program works i have ie6 i tried to download firefox but it tells me my present settings do not allow this file to be downloaded. what can i do? windows xp sp3 BTW updates are running at 0% some virus is doing this. Can anyone help me????? I could not download any of your tools in like manner. Can bleepingcomputer help me or shoulf I go elsewhere? Pleaswe note that dues to my present situation I am unable to run anything like hijack this or any other program. I cannot install an exe i managed to install an msi antivirus which found 2 threats at first but was not able to delete them. is there hope?

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RELEVANCY SCORE 67.2

Hi all,

Recently my XP machine bite the dirt and on one of its IDE NTFS HD contained a few folders with hidden and encrypted files. Thinking this was a decent way to keep family members from touching my work, I never excepted them to become inaccessible after I installed Win 7 Pro 64bit.

My problem is that I am unable to open, or move any of the encrypted and hidden files within the folders, yet I am able to only copy the folders, but without the files contained within, as I receive permissions errors.

When I try to move one of the files, I get a File Access denied error stating "You'll need to provide administrator permission to copy this file", I press continue, and I get another error "Your require permission from Administrators to make changes to this file".

My user account "Mark" is an Administrator within the Administrators group, and I have set User Acccount Control to it's default setting. I have also enabled the hidden default Administrator account, logged in as it, and receive the same errors. If it makes any difference, the username of my XP machine was PHOENIX/Administrator

When I view the file attributes, Read-only, and Hidden are not selected, but under Advanced "Encrypt Contents" is selected. If I click details, I receive an EFS error "Unable to find the user information for the file", and another window appears called User Access with all of its options grayed out.

If I took at the Security ... Read more

A:Unable to access encrypted/hidden files after Win 7 install

I just read an article about recovering the encryption certificates from XP and importing them into Windows 7, and I noticed that my xp username was PHOENIX\Mark... which is the same as on Win7 machine.. if that makes any difference. Also, I noticed, that I am actually not able to access Any of the encrypted files from the XP HD.

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RELEVANCY SCORE 67.2

Hey everyone,

My girlfriend has had her computer for well over a year now. Recently it's been crashing alot, mostly with the bluescreen, but on occasion just freezing.
Errorcode on bluescreen is: ***STOP: 0x0000007B (0xF78D2524,0xC0000034,0x00000000,0x00000000)

Recently it has been impossible to enter windows, so we figured it'd be best to re-install windows. All we have is a windows XP CD, which is fine.

But when I put in the CD, it crashes with the same blue screen, I googled the errorcode and I found out that alot of people has had simmilar issues, and fixed it by going into BIOS and changing SATA mode from AHCI to IDE, but i cant find anything in BIOS that allows me to do so..

Here's a couple of the links I found on google, with suggestions on how to fix it.

Hard disk not detected [Solved]
Installing XP: ***STOP: 0x0000007B (0xF78D2524,0xC0000034,0x00000000,0x00000000)? - Cyber Tech Help Support Forums
The computer is Acer

A:Unable to access windows and unable to re-install

I suggest starting all troubleshooting with the following diagnostic tests (in your case, please start with the Hard Drive diagnostics). They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.
If you find hardware issues, here's a link to the hardware forums: Hardware Support - Tech Support Forum

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks
If you find malware, here's a link on how to post in the Security Center: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

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RELEVANCY SCORE 66.8

I have a list of doc's on my Word 2010 that I can't open. When I click on these files I get a error window that tells me to (Check file permissions) or (Open with text recovery converter). Where do I find the Text Converter or open and repair feature. I am running Win. 7 Pro 64 bit and Word 2010.
I did a clean install and took my system back to Factory settings, The only files that I can open are some that I created after the clean install. Any help will greatly appreciated. Thanks

[email protected]
 

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RELEVANCY SCORE 66

Hi,
Question Re: XPS 8700 with Windows 8.1.  if computer is no longer able to boot into Windows.
And Restore is not able to correct issue. 
And Refresh is unable to correct issue.
But Dell Backup and Recovery indicates no issues were found and now asks to Reinstall Operating System.
is Installation Restore/Original Image Media required to complete the Reinstallation usind Dell Backup and Recovery?
Alternatively if the Reset My PC option is used is Installation media required?
Thanks.

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RELEVANCY SCORE 66

Hi guy,

I have a problem, I change the boot sequence to boot from CD, and I restart my computer, after restarting then it come to this message "Press Any Key to boot from CD" and I press the key and it not responding.

So I hope you guy have a solution to help me out...... Thank alot........

The Motherboard I using now is Abit AB9 pro.
 

A:Unable to Reformat the HDD

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RELEVANCY SCORE 66

I have a Dell computer and I have been wanting to reformat for a while.
I wasn't sure what I was supposed to do I have reformatted before but on a different computer which was averatech. I put in the operating system cd that i got with the computer in the cd drive and a window popped up with some options;

Welcom to Microsoft XP

What do you want to do?

(button)Install Windows XP

(button)Install optional Windows components

(button)Preform additional tasks

(button)Check system compatability

(button)Exit



I clicked the top one and it said I needed to boot my computer from the cdrom drive. I turned off my computer and when it brought up the Dell logo it had to options in the top right of the screen:

F2 system setup

F12 Boot Menu

(something like that I can't quite remember)

I did F2 and it took me into a menu with a lot of stuff I didn't understand.
I found something that said "boot order" and selected it and there were three things in there, something about the hard disks at the top, another thing i can't remember in the middle, and then cd-rom drive on the bottom. I rearranged it so that cd-rom drive was on the top and pressed escape which brought up options about wether I wanted to save my changes. I said yes and it brought me back to the Dell logo and continued booting my computer. It went to the Windows logo ... Read more

A:Unable to Reformat

Press F12 at that point and select the CD-ROM as the first boot device.

You can get a reinstallation guide specific to your Dell here
http://support.dell.com/support/topi...n&s=dhs&~ck=mn

This is a great guide for reinstalling on a Dell: http://www.djdenham.com/Install%20Procedures.htm

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RELEVANCY SCORE 66

Hello,
This doesn't necessarily pertain to hardware, but it may. My company purchased a few Optiplex 3040's for terminals at our locations. I ran into an issue after installation of Windows 10 and a few other general software. Booted the system down and brought to location for set up. Got it all set up and after boot up, the Dell Splash Screen came up. It stayed on the screen for a couple of minutes and then went to a blue UEFI screen saying the device needed to be repaired. 
I attempted to reformat the disk but at the very last portion of it, all I got was a message stating there were problems repairing the drive. I was eventually able to get into the hardware scan program and ran all of the tests available. No issues at all, everything was good. Got back into the UEFI menu again and attempted to either reformat or repair the installation, no luck there either.
Any ideas? Or is there way I can begin the process of sending in for warranty?

Thank you!

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RELEVANCY SCORE 66

I've reformatted my system a number of times in the past, the process has always gone without a hitch. I've used my XP disk, and gone through the steps, but inserting the disk this time it does nothing. (I made sure that the setting is set to boot from cd.) Once booted I'm back at my desktop??? For about a week now I've been getting this message when booting up--'System Settings Protector is shutting down' I have to click the don't send option and then it continues to load. Would this have anything to do with it? Please help.
ms_khw
 

A:please help, unable to reformat

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RELEVANCY SCORE 65.2

My computer crashed and I am trying to reformat it, but I am unable to get my computer to read off the recovery CD. I have a Gateway W3501 laptop with Windows Vista Home Premium. I have tried playing around in the Bios menu a little but can't seem to figure anything out.

When I let the computer start I receive the message saying PXE-E61:media test failure, check cable, PXE- MOF: Existing PXE ROM and Operating System not found and it will just sit there and do nothing. The only thing I can seem to get into is the Bios and boot menu.
 

A:Unable to reformat computer

Go into the Bios and boot menu and set your CD-Rom as first in boot order and then save and exit.....have the CD in the drive and restart your PC...if it still doesn't work make sure that it is a boot able disc by trying it on another PC
 

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RELEVANCY SCORE 65.2

Hello everyone~
Ok here is the deal...one of my staff members gave me his pc to reformat because he is having "issues" Before I post what I know of his system specs these are the cds/hard discs he gave me;

-Winxp SE
-pc chips motherboard vr 8.29a CD
-Win org CD (?have no clue about this one
-CD-ROM Device drive Hard disk
-a Keyboard hard disk

Thats it, no Hard drive disks or anything--
Here is what I was able to gather for his specs;

Dragon Soyo
running xp
Pent 4 AMD K7/8
ACPI Uniprocessor pc
(disc Drive) WDC WD400 BB-23FJAO

AUDIO/VIDEO
LEGACY

-my problem-
Im just trying to reformat via the xp cd before it does this I recieve the most loved error-

"A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE.....
IRQL_NOT_LESS_OR_EQUAL........

TECH INFO
STOP:0X0000000A (OxO574FF5D,0x0000000,0x00000000,0x8080BB06)"

So basically I cant reformat from CD-I asked him if he had a third party disc(HD disk) so I can just format the HD, then install windows but he does not have one...

Any ideas?
 

A:Solved: Unable to reformat

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RELEVANCY SCORE 65.2

Hi,

Not sure where to start, but the short version....I downloaded a virus by mistake and thought I had fixed the problem until I restarted my computer. After doing this my computer seemingly starts up fine except instead of loading up the desktop screen, the screen stays black with the mouse being able to move around. No keyboard commands work and the mouse stops responding after a couple seconds of moving it. No other choice but to restart the computer.

So, I put in my windows cd(which i have used perfectly many times) and the computer does not boot the cd up. It returns to the black screen w/mouse. During the boot up, the dos prompt shows "press any key to boot the cd" option, but the keyboard is unresponsive during this period(yes the keyboard works). So I get the chance to tell it to boot the cd, but am unable to.

This same keyboard problem happens with safemode as well, when i get the option screen in dos to pick safemode or normal mode, the keyboard does not work. Normal mode is picked by default.

The only thing I am able to get to is my bios options. From here I have specifically told the computer to boot up CDROM first, etc... But I still have the problem of it defaulting to normal startup which doesnt work.

So my questions which I hope someone can answer are

Why does my keyboard work and not work at the same time?
Is there another way to force my computer to start up using the CDROM?
And lastly, does anyone have some ideas that can help... Read more

A:[SOLVED] Unable to Reformat. Pls Help.

IMG]http://bestsmileys.com/hello/7.gif[/IMG] and welcome to the Forum

Is it a USB keyboard? . . if so, it will not be active until windows is loaded.

If you want to clean the system, click on the Spyware Cleaning link in my signature and follow those steps exactly. .

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RELEVANCY SCORE 65.2

At 9am I found I had the XP2012 virus

By 11am, thanks to the excellent advice here, I had disabled it and hopefully removed it.

By 11.30 it was clear that I also had the Google redirect virus. More searching on this forum led me to download and run the Kaspersky fix via another PC

By 12pm the fix had detected, cured and wanted a reboot. Reboot led to an endless boot-loop. Disabling automatic restart showed a Stop 0x0000007B error.

By 5pm, after trying every bit of online advice I could find, without getting any further, I resigned myself to a re-install, even if it meant losing everything. Put the Windows XP disc in the drivem, waited a long time for drivers to load, then presented with the same blue screen error. I can't even get as far as the Recovery Console.

It's now 8pm and I have run out of online advice to follow. Suffice to say I've had better days (grrrrrr)

Any help greatly apperciated

edit: Don't know if it's a related problem, but the laptop seems to be running extremely hot.

==========================
Hewlett Packard HP Elitebook 8730w
IntelCore 2 Duo T9800
2.93GHz
4096MB RAM

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RELEVANCY SCORE 64.4

So the story goes like this:
I just finished a computer yesterday. Everything worked brilliant and installed some programs and games. Then suddenly in the middle of a game computer crashes. naturally i restart my computer and it tells me that it needs to reboot. So i reboot my computer and everything is seemingly fine, but almost no programs could start. So I reboot my computer a couple of times. But it was still broken. I then go windows' i don't what it's called in english but something like 'Solving center' and it says that there's an error. So i click the button to fix it. Ever since i have never been able to get into windows. I have tried many different solving solutions from a windows cd and the system reserved thing. I then decided that i would reformat my harddrive, but I keep getting error messages showing different errors. The drive is an ssd and i also have a hdd in my computer

Can anybody help me?
 

A:Solved: Unable to reformat computer

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RELEVANCY SCORE 64.4

a buddy of mine as a hp pavilion laptop, he lost his recovery disk so we got a vista cd to reformat,
a few months later, my buddy tells me he couldnt get any sound from his laptop, he tried to reformat but he it doesnt allow him to, so one day i came over to see whats up.

Here is the problem,
when you boot his laptop, after a few screens , you get a black screen saying that there is something wrong with it, and that you need to insert a recovery disk + restart. (i insert the vista installation disk and pressed f8) it goes through normal process but when it starts to copy/install the cd, it will get stuck at 0% expanding files and get the error code 0x 80020450
also tried systems recovery, and i get the error 0x 400 100 130000 1002

Things i've tried are, scanning the hard drive or w.e its called and it reported no problems.

Though the problem i'm describing is vague, anyone see any possible reason with this problem?
 

A:Friend's laptop unable to reformat!

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RELEVANCY SCORE 64.4

Hi there,

I'd reformat my hard disk which at first I thought it will solve the problem.
But when I try to reinstall windows, there is still error about the pci.sys and also ohci1394.sys is corrupted which i don't really understand how this could happen, since the hard disk is empty.. it should not contain any files.

So any idea how to solve this problem?

Jun Yan

A:Unable To Reformat: Pci.sys And Ohci1394.sys Corrupted

If you are getting error codes then you have not formatted the hdd, or at least not the partition that has the operating system on it. You may have formatted the recovery partition, if the is one.

What is the make and model of your computer?

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RELEVANCY SCORE 64.4

I had upgraded my laptop from Vista to Windows 7. I want to do a destructive reformat but nothing I try works. I was supposed to press one of the F keys (can't recall right now but have tried them all) and none of those work. Everything I have tried has failed. I really REALLY need to get this thing reformatted. I tried using the upgrade disk and now when I reboot it tries to upgrade Windows...which is turning into an all night process.
Any help would be greatly appreciated. Thanks!

A:Unable to reformat computer after upgrade to 7

Hi luvzariel (Final Fantasy reference?) Welcome to the forums,

I think this is what you want: Disk - Clean and Clean All with Diskpart Command

Rather than going through Disk Management as the tutorial suggests though, put your Windows 7 disk into your drive, boot it and go to "Repair My Computer" from there go to Command prompt, and then follow the instructions.

Hope it helps/

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RELEVANCY SCORE 64.4

hey, a while ago my computer came up with a "boheap" virus of some sort. I have tried to fix it since then using some of the other post on this site but i haven't been able to. I no longer get the boheap message but i cant use mozilla firefox, access task manager, my computer is slow and I am unable to reformat it. I have windows xp. Any important info i need is off the computer so basically i just need a way to wipe the drive and reinstall Windows, which it is not letting me do.
Any help would be great.

Thanks
 

A:computer viruses, unable to reformat

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RELEVANCY SCORE 64.4

i have a gateway M-1625 laptop. when i start the laptop, it starts off normal and then this screen pops up:

then after i press <F1> Continue it goes into this screen:

the only abnormality i found was in the bios, the boot settings always turn to this even after i reset them to defaults:

i already tried using Alt+F10 to try and reformat my computer to factory defaults, but that doesnt even work.

any1 know how to fix this problem? or atleast know the cause?

A:unable to start or reformat my laptop

Originally Posted by monster528


i have a gateway M-1625 laptop. when i start the laptop, it starts off normal and then this screen pops up:

then after i press <F1> Continue it goes into this screen:

the only abnormality i found was in the bios, the boot settings always turn to this even after i reset them to defaults:

i already tried using Alt+F10 to try and reformat my computer to factory defaults, but that doesnt even work.

any1 know how to fix this problem? or atleast know the cause?



Hello monster528;

There are a couple of possibilities I would suggest to you. Do you know how to reset the BIOS in your laptop? Or set the BIOS to the Default Settings? Does the Gateway web site tell you how to do this? Please let us know if you need assistance with this.

The second possibility to check would be to go the manufacturer's web site of the hard drive in your laptop, download their hard drive utility, boot to it and let it check your hard drive for errors.

Hope this helps!

Cheers!
Robert

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RELEVANCY SCORE 63.6

Computer has windows 98 and xp home sp2 on it, patitioned c: (fat32) & e: (ntsf). Would like to wipe hard drive clean and do a new install of xp home only (have discs), but I am unable to reformat drive. Get error message to quit disk utilities or other programs on "e:", and widows was uable to reformat on "c:". What do I do?
 

A:Solved: Dual OS win98 & xp unable to reformat

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RELEVANCY SCORE 63.6

Hello. I don't seem to be able to find the answer to this problem anywhere so sorry if this has already been asked somewhere.

My computer was running fine last night, until suddenly everything just shut off immediately, as if the power cord was unplugged. When I powered my PC back up, the BIOS screen loaded, but immediately after that, a black screen came up with a flashing cursor. I have Windows 7 on my computer, but the windows loading screen didn't come up.... just bios then the screen with the flashing cursor. I can access the BIOS configuration just fine but nothing after that.

I have inserted a Linux live CD (Ubuntu, and also Linux Mint) and they both booted up fine from the cd. Since it will boot up an operating system from the cd with no problem, therefore I can assume the problem is with the Windows OS somewhere. It seems my computer can't see the Windows OS that is on my hard drive. By using Linux, I was able to locate the Windows folder on my hard drive, and I believe all the files in the Windows folder and System 32 are all there. I found what seems to be a bare bones windows 7 restore cd from somewhere on the internet, which allowed me to access the Windows System Recovery. Under System Recovery Options, I have tried Startup Repair, System Restore (no restore points were found), System Image Recovery (none were found), and in command prompt I did bootsect /nt60 (c:, SYS, ALL) and the problem is still ongoing.

This computer was originally a HP computer... Read more

A:[SOLVED] black screen. Unable to reformat.

Restart the PC and press F8 before Windows starts to load. This will take you to a menu where you should be able run the start-up repair. If you don't have that option you'll need a recovery disc.

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RELEVANCY SCORE 63.6

I found a computer my old housemate left behind in our storage closet and I claimed it. It runs on Windows 7 Professional. I booted it up and I can only log into Windows as a guest, as he set a password on his admin account. I have lost touch with him so I cannot ask him for the pw. So I cannot uninstall or install anything without the pw on the guest account. There are also no software or any recover disks with the computer when I found it.
 
I ran ophcrack to try to get or bypass the pw, but it failed. The result, “there were no tables found” by the program.
Tried then doing a clean install with my own copy of Windows 7, but hit a roadblock when it says “no drives were found” for me to install the Windows 7 on.
 
At the Windows 7 installation screen, I hit shift + f10, and do “diskpart" and “list disks”. It lists disk 0, disk 1, disk 2, disk 3 and all their status are listed as “no media” and sizes and free space all listed at zero bytes. When I entered command prompt, it started with X:\ rather than C:\ .
 
Went to BIOS to see if it there are hard drives there, disk 0 – disk 3 are all listed with drives installed, all SATA. Also when I in Windows at a guest, I could see all four hard drives from My Computer. Yet they don't show up when I tried installing windows or doing a lisk disk in command prompt.
 
Any other ways I can deal with this? Throwing in a new hard drive in there will be my last r... Read more

A:Lost password to Windows 7, and unable to reformat.

If you tap F11 at boot does it give you the option to do a factory reset? This looks like some kind of RAID setup.
 
Edit: you have a Windows 7 install disk with the key?
 
Edit Edit: Download FatDog64 and burn the iso. See if you can acess the hard drives with linux. You can then wipe the drives and then do a clean install with Windows 7.

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RELEVANCY SCORE 63.6

hey guys, just came into a problem with my computer turning off whenever id try and load a game onto my computer. its not the disks ive had this game on for 1 yr previously.bare with me here hehe

when i try and load anything the computer was going to a bsod but now is just turning off completely.
ive tried to system restore and cant get a decent date to revert back too.
computer sound sometimes becomes crackily etc

yet my computer allows me to still use applications like msn, web browser etc

so i thought stuff it im going to reformat.
troubles there too... whenever i put in my disk and start up computer, it loads the XP disk, all the data is shown loading and as soon as it says something like starting windows ( just before the first step of reformat shows up like R for repair, C for format etc etc ) my computer once again just turns off like when i try things in windows normally. ive tried format in windows, ive tried everything i can possibally think of, trolling all forums , searching everywhere it still wont give me any idea.
All i can think of is a corrupted HDD...
PLEASE HELP ASAP HAVING COMP WITHDRAWALS

stitch

A:Major Probs,bsod, Unable To Reformat...

A quick check on your hard disk is to download diagnostic floppy from manufacturer. Mine is Maxtor, with Dos program called Powermax.

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RELEVANCY SCORE 63.6

After a long and eventful battle with a virus, I decided to cut my losses on an old, bloated computer, and reformat and reinstall windows XP. I am using a Dell Inspiron B130 laptop currently with XP home edition SP2. Unable to find the CD that came with my laptop, I am trying to reformat and install from an XP professional CD I had lying around.

Upon inserting the XP pro CD, the prompt told me to boot from the CD to reformat. However, the CD was not recognized as a bootable drive upon restart, and returned an error when it was put at the top of the list of drives to boot from.

taking the probably horrible advice of a friend, I uninstalled SP3 (hence being SP2 at the moment), hoping to get my laptop to recognize the XP pro CD as a boot disk. Upon successfully uninstalling SP3, the computer now blue screens before it finishes starting up, unless in safe mode. Now, in safe mode the CD drive is unresponsive (accurately reflects what CD is in the drive, but will not respond when clicked). Troubleshooting the drive shows no errors.

The short of it is that I still want to wipe the drive clean and install XP pro, but the CD is still not being recognized as a boot disk. Any help would be much appreciated, as I feel like I am doing more harm than good at this point .

A:Unable to read boot disk to reformat

Yep. Bad advice. Uninstalling SP3 wouldn't have done not one single thing for you, except exactly what it did do, which is mess everything up.

You have to determine if the CD is good or bad, and if the Cd drive is good or bad.

Try the Cd in another computer and see if the other computer will boot your XP Cd. If it doesn't, the Cd is bad and you'll have to find another.

If the Cd is good, you'll need to verify the Cd drive is good by trying to get it to boot another bootable Cd.

Memtest (link in my sig) will burn to a bootable Cd you can use to test if the optical drive works to boot or not.

If you do not have a valid Product Key for your XP Pro disk that was "lying around", you will not get past the point where it asks for the Product Key.

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RELEVANCY SCORE 63.2

I just freshly installed a windows 7 64bit on my hp 15-F039WM but i'm having a problem installing driver since my laptop can't read my flash drive since no usb driver has been installed. Need your help on how can i install the laptop drivers.Thank you guys in advance

A:UNABLE TO DETECT MY FLASH DRIVE SINCE REFORMAT HP 15-f039wm ...

Have you tried the flash drive in another port? You should have 2 USB 3.0 ports on one side and a USB 2.0 port on the other. The USB 2.0 port should work.

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RELEVANCY SCORE 63.2

Hi my computer is HP compaq presario SR1960AP 2 day ago, my computer was fine and now im using my laptop. I got error "ntlrd is missing Ctr+alt+dlt to restart"I cant enter safe mode because i dont know the shortcut key.Well I start pressing f8 after i restart my computer and nothing happen. Any tutorial is appreciated

A:Window Xp unable to enter safe mode/Reformat

Hi there

HP has a built in recovery function.

Press F11 on startup to reload your machine. Thats if the hard drive is still in working order.

**HP has an option to backup your files before it reloads. You will need an external hard drive or large flash stick depending on how many files you have to backup.

:)

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RELEVANCY SCORE 63.2

Hello. My windows 7 just stopped booting last week, I tried booting it up from an OS USB. It started but then it restarted. The setup didn't get past 1% before it rebooted. I went in the BIOS to see if anything changed but everything was set up by default. I even tried to reformat the hard drive and I'm unable to format any drive when i click on a partition. I can't even delete then to do a CLEAN install. My last hope is what I'm doing now and that's creating a system image from my windows 8.1 system, put it on the computer that's having the problems, when it's finally back up, I reformat the hard drive to windows 7 Pro, and update the entire system with new hardware. Is that a good route to go?

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RELEVANCY SCORE 63.2

btw i am on x64

Ok i guess you have all heard this many times before but any way i start my pc ect but it does not boot as it says,

Windows\System32\Config\System Corrupt or Missing

This is the first time this as ever happened to me and i cannot start my pc not even in safe mode ect. i have not installed any new programs and or hardware all i did was hold the power button to turn it off when it crashed in a css game. So any way i do as it says and insert the system disk and try to use the recovery console. In which it firstly asks which windows would i like to log onto.

1 C:windows....ect

which windows would you like to log onto
(press esc to cancel)

i type 1 to select my windows and press enter to select it at which point i get a dreaded blue screen of doom page fault in non paged area and have to shut down my pc to avoid damage ect

so i try many different ways of repairing it all to no avail so i finally decided to reformat but when i go through all this process ie accept license with f8 and press enter to install new windows, it says searching for previous versions of windows i think this is just before it shows you what you have partitioned on your hard drive and the same blue screen comes up crashing my pc and stopping me reformatting???

i can see no way round this and have tried using the latest bios/ sata drivers everything so if any one can help me i would be much obliged thank you

(i have a 64 bit athlon system on an av8 abit mobo and a sata hd)
 

A:boot error + unable to use repair console/reformat

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RELEVANCY SCORE 63.2

hi all,

i was watching my TV Series as usual and suddenly my PC suddenly powered off, and restarted.

However, its stuck at the 2nd BIOS Page and wont boot anymore.

So, i panicked and wanted to backup my data before anything goes wrong, and i took my laptop out.

and when i power on my laptop, the laptop also stuck at the BIOS page! i was using the laptop 2 hours ago and

it was completely fine. So i tried to reformat my laptop as i dont have important data and after booting from the CD.

It prompt saying it cannot detect hard disk and leave me only 1 option to press f3 to quit the XP Setup.

Im thinking both my PC and Laptop have gotten some sort of virus or something but i cant load into windows at all.

Simply stuck at the BIOS screen, no option to go into safe mode or anything.

Any gurus can help me on this please?? Many thanks in advance!!

A:Hard Restart And Stuck At Bios, Unable To Reformat

Do you have another hdd cable to try on the desktop? If so then try it.

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RELEVANCY SCORE 62.4

Hey all!

I need help with my laptop as i'm hopeless with such stuff. My laptop (running on windows xp - home) suddenly went bonkers yesterday. whenever i start my comp 2 messages will come up.

the first one says "windows cannot load the locally stored profile. Possible causes include insufficient security rights or a corrupt local profile...."

the second one says "windows cannot load the local profile and is loading you with a temporary profile..."

i tried to use the recovery disc to reformat my comp but everytime i will encounter an error message "setup was unable to create, locate or modify a critical file (c:\\BOOT.ini) needed to start windows xp. access is denied" and then it would just undo all the changes. but when i go to my computer => properties => advanced => recovery and setup i could edit the boot file

i tried pressing f2 to access bios or f10 on start up to try to boot my comp using cd but somehow the option is not available to me.

do you have any advice as to how to sort this out?

thanks!

A:Help needed - Windows XP unable to load profile + reformat comp

"the second one says "windows cannot load the local profile and is loading you with a temporary profile..."

So, after this, did it boot OK?

edit: Read this -> http://support.microsoft.com/kb/318011

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RELEVANCY SCORE 61.2

Whatever I do to update java 6.0.18 to 6.0.20, I get the same error code:
"1606, could not find network location :. " (It is a stand alone computer, and no network installation.)
I get this message with online update by jucheck
I get it with online update with jxpiinstall.exe
It get it with the offline installer : jre-6u20-windows-i586-s.exe

And even more comprehensible, I get this error message if I try to uninstall Javan6.0.18
(I thought I make a clean installation after, but that is impossible too.)
the update from 6.017 to 6.018 went easy without any manual handling required.

I use: Vista sp2, on a Acer Aspire 5810T

A:unable install update java 6.020, and unable uninstall java 6.018

Hi -

See if Revo can take out ALL existing Java installations --> http://www.revouninstaller.com/revo_..._download.html

Also try the Windows Installer Cleanup Utility --> http://support.microsoft.com/kb/290301

Let Java check your Java installation --> http://www.java.com/en/download/dt_v...s_jre=1.6.0_18

Regards. . .

jcgriff2

.

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