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Screen goes blank after windows login

Q: Screen goes blank after windows login

Hi everyone,
The system I'm using has this new problem where the screen goes blank (black, sometimes grey) right after i log into windows. Sometimes it even shows a bit of the desktop for a second or two beforehand. In the event viewer, there are three consistent errors that show up every time with eventID 7001, and say
"The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start."

The computer runs in safe more, and I'm attaching the BSOD report. I can't generate a system health report since i'm in safe mode. The machine is a windows 7 64bit SP1, and it's a work machine in a lab so I'm not sure how old everything is.

Intel core 2 quad CPU (Q9450), Nvidia 8600GT, 8gb RAM.

I've tried doing a system restore to a few days ago when it was working, but that didn't help. I haven't reinstalled Windows since it's a work machine with multiple HDDs and a RAID setup, and i'm not too excited to dive into all that quite yet.

Any help would be awesomely appreciated!

Preferred Solution: Screen goes blank after windows login

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Screen goes blank after windows login

System Age:The system is over four years old. Make sure it is compatible: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads -> Download and run the Windows 7 Upgrade Advisor
Device Concerns:
NIPALK ROOT\LEGACY_NIPALK\0000 This device is not present, is not working properly, or does not have all its drivers installed.
Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 This device is not present, is not working properly, or does not have all its drivers installed.
The first one is probably due to Safe Mode interfering with a National Instruments device on the system. The second points to an issue with your display card drivers.
Analysis:Remove all NVIDIA software through Safe Mode.Click Start Menu
Click Control Panel
Click Uninstall a program
For NVIDIA:Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
Restart your computer
Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
If any remain of the above, uninstall one at a time
If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed

Restart your computer after uninstalling drivers for all display cards

You may need Uninstall and Remove Software in Safe Mode to remove the NVIDIA software.

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After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

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I started the machine today and after the welcome screen the screen becomes blank and i get a black screen for about 30 seconds.then i get the task bar and after about 10 seconds i get the desktop.

help would be appreciated

A:getting a blank screen after windows login!

Hello Mahesh,

Run these tools to fix system files:
SFC /SCANNOW Command - System File Checker
Startup Repair

Then click on the "optimize windows 7" link in my signature below V to find ways to safely speed up your computer. After that, let me know if you still get the computer hang.

Are you overclocking or changing BIOS settings? You might set it back to standard defaults to see if there is any imporvement in performance, if you are overclocking..

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Please help. My laptop was running fine yesterday. But suddenly this morning the windows login screen won't appear. Tried to go into safe mode and it worked fine. As now I'm writing from the Safe mode. My laptop is running Windows 7 Ultimate 64-bit (6.1, Building 7601). What should I do/post for now? Thanks

A:Blank Windows 7 login screen

The hard drive is probably going bad...

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Hi guys,
Let me start off with the specs ? this is a custom build:
Windows 7 Home Premium 64-bit OS
Gigabyte GAH61N-USB3 mobo
Intel i5-2400 CPU
4GB Crucial Ballistix Sport DDR3 1333 RAM
1TB 5400RPM 2.5" HDD
MSI N620GT-MD1GD3/LP GeForce GT 620 GPU
Slot-loading CD/DVD?RW optical drive
Dell 2208WFP 22" LCD monitor, hooked up on DVI

The problem I'm having is that on bootup, everything looks fine and runs normally until the logon screen is supposed to come up. After the initial Windows loading logo, the screen goes completely black and then the monitor falls to sleep. Nothing will wake it up, and I can't connect via VNC either so I think the computer is hanging at that stage.

However, in safe mode, the logon screen comes up fine and I can login and everything works properly. In device manager, the graphics card shows up properly, but when I go to the screen resolution settings, it does not display the name of the card.

I have tried switching to VGA and that doesn't work. My BIOS is set to PCIE graphics primary, onboard graphics secondary. The onboard graphics work properly if I disconnect the graphics card. All the drivers for the graphics card are installed and were working before this started.

I have tried reinstalling the drivers but that didn't help. The only thing that temporarily worked was to disconnect the graphics card, uninstall the onboard graphics drivers, and then restart and reconnect the graphics card. However, after I restarted a seco... Read more

A:Completely blank screen after Windows logo, can't login

Are you sure the dual monitor 'hook-up' is correct?

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Windows XP won't boot all the way to the login window, just to a blank screen and mouse pointer that can move.
I have Windows XP Pro, with the login were you type the user in.
Now I get a background screen with a working mouse pointer, nothing else not even a error message. Same in safe mode, so I can't get to system restore ether.
I know it's not the hardware, ran several diags on it, Quicktech Pro (http://www.uxd.com/), plus memtest and Western Digital's Diag.
I ran my custom UBCD4win bootdisk on it and did several updated anti-virus and a chkdsk. (http://www.ubcd4win.com/) They found nothing. I also removed all items in the startup (including "run" section of the registry) So I can open all of the registry files without problems too.

I also ran a repair install, but it comes back to the same blank screen after the first reboot during setup.

A:Windows XP won't boot all the to the login window, just to blank screen and mouse

I also tried the drive in another computer and did a repair setup with no difference.

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Last night I got some message as soon as I rebooted the laptop saying "your computer is locked. You have accessed some illegal sites". and I can't do anything. that screen is locked. And this morning I rebooted again and I don't get that error but as soon as I login, I get blank white screen...can't do anything.

Please advise.

A:Windows XP laptop..lets me login but blank white screen...

by pressing F8, I was able to log in in safe mode. But Normal mode is the issue

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Hi guys,

I'm new to the forum, just registered recently and hope to find some answers ...

My problem:

So i had my latpop on last night whilst i was playing cards with my famuily just listening to music, when all of a sudden it died and brought up the dreaded blue screen and started running tests "Pre-boot System Assesment" and since then my Laptop hasn't been working.


When i turn my laptop on now it loads the Dell logo then says "windows is loading files ..." as if it's a new laptop, then loads some more before heading on to the Windows 7 default blue screen (with a faint green flower) as where i would log on ... But it freezes on this screen and nothing pops up, but i have control over my mouse!

I've tried everywhere and everything but to no avail, such as diagnostics, tests, BIOS changes and am at my wits end! I've tried to perform a system restore (can't find my original disc) but can't get onto safe mode or anything

Any solutions would be more than welcome, and thanks for taking your time to read this



A:Dell Inspiron 1545, Windows 7, Blank login screen!

Press F12 at boot & run the Dell diagnostic tool.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

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Ran into some odd computer problems today, any assistance would be fantastic.

PC / OS / Browser Info:
Dell Optiplex (bought from DiscountPC.com)
P4 1.99GHz, 512mb RAM, 40GB HD
Win XP (OEM) ver 2002, SP2
Firefox v3.0.3
IE v6.0.2900.2180

Overview Problems:
1.) Windows login password shows "IIIII" instead of the encrypted dots to indicate a password
2.) Random Outlook emails appear completely blank
3.) Google homepage on IE is completely blank, other various pages do not fully load, but work in Firefox
4.) Button text on some apps (Auslogics defrag) are completely gone
5.) Various system hangs

The computer worked fine until today. It was original purchased as a frugal replacement for an existing broken office PC.

Methods tried:
1.) Defrag/registry defrag, auslogics apps missing button text
2.) Ran AVG Virus scan (buttons missing text), to no avail, wouldn't run
3.) System restored to yesterday, and then to a week ago, to no avail
4.) Visited various tech support sites that suggested to run various REGSVR32 commands in Start -> run to no affect
5.) Ran IEFix app which was suggested might bring back broken IE components
6.) Explored Device manager, nothing is apparently wrong with any devices

This is about the extent of my IT knowledge. I would much prefer a way to fix other than formatting - I'm not even certain a format would fix the problem.

Any suggestions? Any more information I could provide? Have no idea what it could... Read more

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My problem is similar to the well know Windows 7 Black Screen as referenced by Prevx, though different. When I boot my Windows 7 computer, the login screen appears as always. Following entering the password for default user,
the screen will give the impression of login, but the final result is a plain black screen with the cursor only. The black screen appears indefinitely and the Windows GUI never appears. The only available option from booting in normal mode with this is Ctrl-Alt-Del
(Task Manager). From analyzing another computer with Windows 7 Professional, my Task Manager is missing the following user processes: dwm.exe, explorer.exe, and taskhost.exe. Additionally, it is missing the following system processes (possibly irrelevant):
spoolsv.exe and wmiprvse.exe.
When I attempt to start a new process using Windows Task Manager, an error message will appear saying “Windows Task Manager has stopped working” and forces you to close Windows Task Manager. This includes starting
any process such as cmd or explorer.
I attempted to boot into safe mode. 
The result was the same as above. Then I attempted booting into safe mode with command prompt. This showed some hope. Following authentification from the login screen, the command prompt appears with the same blank screen with a cursor behind it. Initially
I attempted to run msconfig.msc to run a clean startup. System Configuration Utilities opens briefly then displays the error same... Read more

A:Blank Screen with cursor after login Windows 7, Unable to start new tasks

Same problem  I've found a solution.
#1 Hit fastly 5 time the left shitf button on your keyboard.
A windows will appaers to know if you want to caps lock. Keep it open
#2 Alt-CTRL-Del
  You have know your desktop
#3 Go on add-remove programme
3a) Go on windows add-remove
3b) Remove internet explorer
ok-ok-ok - untill it's remove and ask to restart
#4 No more problem. You have to go on the net with chrome or firefox.

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Hello all.

After a bunch of Windows updates last night we are no able to log in a significant amount of computers, this also happens in safe mode where upon pressing control alt delete for login it turns to a blank screen with just a mouse cursor.

Reading up on google, someone said it was a DCOM setting in Group policy, but they didn't say exactly what.

It seems to have happened to a number of other schools in the area as well. Likely to be a Windows Update issue. Any ideas?


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Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!


A:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

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I have a Dell Inspiron 1750 laptop with core 2 duo (I forget how many GB the hd is) that had Windows 7 Home Premium edition installed on it when I got it. (I have no idea where any of the CDs that came with it are now.)I had been having problems with the login screen just flashing from the blue background image to black and the mouse just showing the circle thing with Please Wait... showing, instead of loading the icons. Normally, there are two icons that show up. One is the Fast Access icon that has facial recognition and the other icon is the one to type my password.
It would only run in safe mode, and none of my restore points would make windows load normally, but I know next to nothing about computers and wasn't able to find a tutorial on how to fix it, so I downloaded Ubuntu instead by using Windows in safe mode with networking. I was having problems with Ubuntu freezing, so on the next startup I chose to run diagnostics tests and the monitor connection test & the sata confidence test both failed, while everything else passed, which I don't understand because I wasn't having any problems with dead pixels or colors or anything or saving any files. (I think the hd test said something about $I30 31344?) I went into bios setup and clicked factory restore or something along those lines, thinking that it would restore Windows to how it was when I first got the laptop and now, it loads the Dell circle at startup followed by a black screen with a white blin... Read more

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Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:

The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.

However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

A:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

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I cant get into my desktop. When i start my pc XP loads, and it starts the last known good configuration. I then seen the xp loading screen.

Next i should be able to see the login screen, however this is a blank black screen, the mouse is visible and i can move it around the screen, but i cant see anything to log into the desktop.

I dont know why this has happened, it was working last night. The only thing i can think of was my brother switched the power off as it was shutting down. The shut down had automatic updates running (i think) at the time the power switches were turned off.

How do i solve this so i can see the login screen and get into my pc?

Hope someone can help, cheers.


A:XP login screen wont show, blank screen and cant get to desktop?

Hello Paul

Boot into Safe Mode Options Screen (the one with Last Known Good Configuration on it) by pressing F8 at bootup and choose
'Safe mode with command prompt'

At the command prompt type

Hopefully this will open System Restore, so restore to before the problem started


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Having a nightmare after installing SP1 for 64 bit Vista on my HP laptop.

Left the SP1 installing overnight and I returned to a blank screen with a cursor that can be moved about - even onto an extended screen.

I've been into safe mode several times and the first couple of times it coame up with a message informing me that stage 3 was completing from 33% and it took hours to reach 100%. A reboot comes up with the same result as above.

The third (or fourth or fifth! who knows now!!) safe mode login informed me that the installation of the service pack failed and that it would uninstall. Again, a couple of hours and a reboot comes up with the same result. Back into safe mode and it gives me the same message and takes 2 hours or so to show the desktop.

I am now leaving it running overnight in the vain hope there is something goign on in the back ground as I get a flicker of the hdd light every so often.

I've read earlier posts relating to similar issues but can't get around to giving the problem serious time until Tuesday. Does anyone have a good solution to this really annoying problem? I would appreciate any help at all.



A:Blank Screen after login with SP1

Most newer HP Laptops required a bios upgrade for it to work properly. I found out before I installed SP1 and downloaded the update and installed it prior to installing SP1. Those who did not had problems... HP sent notice to some owners, (Not Me) and the update is available on their site.

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Hi. I'm running Vista Home Premium 64bit, and my system has been rock solid for over a year and a half - literally no issues, no crashes, nothing.

Recently (last month or so) my computer has taken to freezing when it gets to the login screen. What I mean by this is, it will display the windows loading bar (with (c) Microsoft underneath it), this screen will disappear, then - nothing. Black screen.

Once every say 6 or 7 tries (it's random), the windows loading bar will load, the screen will go black - then it flashes off and on, and the login screen will display absolutely fine as it should! From then on, I can use my computer normally, for any length of time. Can play games, browse the net, torrent, listen to music, no issues. When I shut it off, the process begins again.

I'm wondering if it's an issue with updates, since every time I go to turn off my computer, it tells me there are updates to install. I select "install updates then shut down", but every time I boot up again, it still says there are updates. Surely there shouldn't be a new set every day.

For the record I have:

- Tried to boot into last known good configuration - doesn't make a difference
- Tried a repair reinstallation - issue persisted.
- Booted into safe mode (which works every time - leading me to think it's a graphics card issue), including disabling all startup programs - when I boot back normally, the issue persists
- Maybe this is it - uninstalled my display device and booted windows no... Read more

A:Blank screen before login

Uninstall your video driver. Then in Safe Mode, update your Display Adapter thru device manager. (Driver tab, update driver). This should get the driver from Windows Update that is compatible with your system.

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Good day. One of my nephew (kid) used my wife computer (windows 8 Pro) this morning and the entire windows 8 is now locked up.

We can still key in the password (logon screen) and login as normal. However the problem is after we login, we only see 1 blank screen and 1 task bar. Windows Button does not work, Metro UI does not work, even if we use shortcut key to access my computer, Windows will prompt us (You do not have sufficient privilege) and worse control panel is all empty.

I had been figuring out was going on for the whole day. We did Scandisk & etc , all does not work.

According to the kid, he told me that what he did was only, keying in many times of different password (because he does not know my wife password) in the logon screen and he shut down the computer after giving up.

Does anyone knows whats wrong? It is because windows has some locking function in place? If yes how can I deactivate it.

Thanks Guys


A:After Login , Screen Blank

Hello Edmund, and welcome to Eight Forums.

If you have a restore point available, you could do a system restore at boot to use the restore point to hopefully undo and fix whatever your nephew may have done.

Hope this helps,

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i have windows 7 ultimate installed and whenever i turn my pc on the packard logo shows for a few seconds, then nothing, just a blank screen until i have to click my user name to log on. my monitor says to set it to resolution 1024x768 60HZ or summin. but it is when i go into screen resolution (once comp has fully booted)

so if anyone can help me, because i have a multiboot setup and i dont no what im choosing at startup, its just a random guess.
also, i cant acces the advanced boot configuration screen, so i cant get into safe mode or anything if something goes wrong in the future.

A:Blank screen until login

I'd run a system file check for starters...

Start > "cmd" > Right click cmd.exe > Run as Admin...
Type line: sfc /scannow

If you get errors, run it three times.

Other than that, maybe a repair install.

Also, this thread might have some info:

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I logged in to my account and went away for a few minutes without looking at the screen before leaving. When I came back, the screen was completely blank and the light was blinking, so it was in a resting state, no worries. However, when I tried moving the cursor, hitting random buttons on keyboard, the screen lights up, but all I see is a blank screen. I ctrl alt del and log off from there, and then I log on again and this time it worked fine. Edit: I noticed that it comes every time the computer goes into idle state and the monitor temporarily turns off, and I get a black screen when I try to wake the computer. Help!

A:Blank screen after login

Maybe Your OS IS Damaged

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Hi experts,

And thanks for taking your time.
I am working with win xp home edition with 256 meg of ram. I have a hp pavilion ze 1210 laptop. Its only about 8 months old.
My problem is when I turn on my computer the screen stays blank. I let it go for a while to see if the monitor will show but it just doesnít light up until I shut it off then restart it again to get the monitor to show. This happens often. For example if I shut it off right now and reboot the monitor will stay blank until I reboot again. It seems to be slow on booting when it does work (if thatís any help.) I also receive no error messages. I see the command to hit a certain key to enter the bios though. This is normal. After that nothing shows..

Any ideas???

A:blank screen at login

I assume by "monitor" we are talking about the laptop LCD screen.

It sounds like a backlight problem more than a PC problem per se.

However the fact you see the screen to the BIOS prompt point eliminates that as a problem, and suggests that its a windows driver or windows power conservation issue.

Reloading the display drivers would be a good start, however that may be a difficult task if there is only a recovery CD.

I would be tempted to backup all important data and reload the system from scratch. Its possibly overkill, but quickest in the long run.

If you were really brave, you could delete the display in device manager and allow it to detect it when next booted, when it *should* reload the drivers. Backup first though ...

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I am using a compaq intel pentium pc using windows vista. the screen is an Asus screen (I think it says Asus!). After logging in as myself the screen has no icons and is black. Usually the icons are present with a personal photo of mine as the background. When my wife logs in she gets a pale pink screen and no icons. She usually has the standard Vista background. Is this a problem with the video card or pc ribbon connecting the video card to the screen? The task manager is available and the files can be seen. The are no error messages. (The pc and screen are both out of warranty).

A:Blank screen after login

Have you tried running "explorer.exe" without the quotes from Task Manager ?

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I accidently turned my Dell laptop off while it was performing windows updates. When I restarted the laptop it goes to the login screen and then goes blank (i cant enter the username/password).

I have tried the following:
1. Starting in safe mode (same issue)
2. Using the boot dvd and trying the different options in there (Repair, Restore to safe point, Memory check).
3. Using the boot dvd I have tried several different restore points, including the original store point.
4. I have looked through every forum and every post I can find and cannot find any suggested resolutions.

Does anyone have any suggestions on what I can try next (other than reinstalling the OS)

My laptop is a Dell Latitude E6500 running Windows Vista (32 bit i think)

A:Blank screen at login

Originally Posted by maddawg

I accidently turned my Dell laptop off while it was performing windows updates. When I restarted the laptop it goes to the login screen and then goes blank (i cant enter the username/password).

I have tried the following:
1. Starting in safe mode (same issue)
2. Using the boot dvd and trying the different options in there (Repair, Restore to safe point, Memory check).
3. Using the boot dvd I have tried several different restore points, including the original store point.
4. I have looked through every forum and every post I can find and cannot find any suggested resolutions.

Does anyone have any suggestions on what I can try next (other than reinstalling the OS)

My laptop is a Dell Latitude E6500 running Windows Vista (32 bit i think)

Hallo Maddawg, i have seen this fix before & it has worked for me.
If you disconnect your power source & remove your battery, then hold down your power button for 10 seconds.
Leave everything for 30 minutes, put battery back in plug in your power turn on your laptop and cross your fingers.
Hope this helps otherwise i am sure someone else will have better knowledge, but worth a try while waiting

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Hello, My Pavilion laptop is no longer under warranty and receiving blank screen after login. Went through trouble shooting steps and received the following failure... Hard Drive Short DST Check: Failed Failure ID: 6C0JJF-7B886U-MFPV6K-60UQ03 Does this mean I need to replace the hard drive? If so, who should I buy from? ThanksMike

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I cannot log in to Windows 7 Professional - all the system does is hang after initial login (after the password has been entered.) However, I can log in using Safe Mode with Networking (but not Safe Mode!). I did a chkdsk /f /r - it reported and repaired corrupt index entries. This let me log in normally but after a while, after a restart, same thing happened.
Disk is fine, Linux (I booted with a Live CD) reports that the file system is not clean.
I booted back into Safe Mode with Networking, ran sfc /scannow 3 times, said everything was working fine, no errors; ran Dism /Online /Cleanup-image /ScanHealth which yeilded the attached log file (RestoreHealth however doesn't work, presumably because the system I am working on is not Windows 8.)
I am running out of ideas!

A:Blank screen after login (sometimes)

See through this list:
- Boot with Last Known Good Configuration (F8 menu)
- Restore to a prior date (System Restore) - System Restore
- Scan for malware (Malwarebytes Anti-Malware free)
- Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
- Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
- Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
- Follow SFC /SCANNOW Command - System File Checker
- Check Disk - Disk Check
- Try loading defaults in BIOS
- Update all your drivers
- Check out the interesting solutions in black screen with cursor only [Solved] - Cursor - Windows 7

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I did an upgrade from Vista Buisness 64, to win7 Ultimate 64. Dell Latitude e6400, with Nvidia Quadro NVS 160M. In general, everything went quite well. Except - when I boot up, I get to the logon screen, I hit Ctrl+Alt+Delete, and I log in, then the screen goes blank. If I hit Ctrl+Alt+Delete again, I get the screen where I can switch user, change passwords, log off, etc. If I cancel this, I get blank screen again. If I reboot in Safe Mode, all is fine. If I uninstall the NVidia driver, then reboot normal, I can log in, but the system is using Standard VGA driver. I have tried various drivers from NVidia, LaptopVideo2Go, Dell (win7 - 181.71, 181.72, 185.81, 185.85, and Latest Vista driver from Dell site). I've tried installing from normal mode, safe mode, I've tried DriverSweeper, I searched the registry deleting all references to the drivers I can find...). One time I did somehow get 185.81 working - I don't know how. It was running fine 5 five days (I did not reboot during that time, just sleep mode), then I got a blue screen, and back to the blank screen after logon on the 1st boot. I screwed with the system for another day, and finally got the Dell Vista driver to run once. Once again all was well, until I put the laptop to sleep in the docking stn, then woke it up - blank screen again.

I'm typing this msg now with the standard VGA driver. The 2 things that bother me about this driver, are only single monitor support, and the machine will not go into Hibe... Read more

A:Blank screen after login - need help

So I tried a clean install - everything was fine - I was at my desk with port replicator, rebooted machine 4-5 times as I was installing software. Put machine to sleep, came home, opened lid, logged in - back to blank screen. reboot - login - blank screen.

I'm about ready to go to linux... Too bad I develop sw for Windows for a living...

Anyone got any ideas?

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I have been struggling with this for the last two days .

Computer starts fine in Safe Mode but in normal mode I get to the user log on , enter my account and then it just goes black . Have left it 15-20 minutes and there is no change .
I have uninstalled the video card drivers and it will boot fine but then auto installs the drivers and when I reboot I get the black screen on entering my account .

I have tried the Prevx fix for blank screens
I have checked that the computer doesn't think there are two screens .
I have done a system restore .
I have uninstalled and reinstalled the Graphic card drivers a number of times , both automaticly and manually .
I tried installing the January issued driver , rather than the April issued driver and now it goes blank after the windows logo .
I have Avast running and have also run Malwarebytes with no issues
As it works when drivers uninstalled I am guessing it is a software rather than a hardware issue , but just to be on the safe side I have pulled everything apart and put it back together again .

I really am at the end of my tether - can anyone help me ?

? OS - Vista/ Windows 7 - Windows 7
? x86 (32-bit) or x64 - 64 Bit
? What was original installed OS on system? - Windows XP - Windows 7 new install on upgrade
? Age of system (hardware) - Various 1-4 years
? Age of OS installation - have you re-installed the OS? - most recent install 8 months ago .
? CPU - AMD Sempron 3400+
? Video Card - GeForce 79... Read more

A:Blank Screen on Login

Update chipset and storage drivers.
Try older/beta video drivers from nVidia website. Use this Advance Search page: NVIDIA Driver Downloads - Advanced Search

If all of that doesn't work, then try another video card.

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I installed TweakUi and unchecked the box that removes the user from the login screen thinking that it would get rid of the login screen but i was wrong the login screen is still there and now i cant logon because there are no users to logon to. Dose any one know What to do?

A:Login Screen Blank do to TweakUI

Welcome to TSF

If you do not know how to use a program I suggest you research its features and functions before using.
Try using Safe Mode and remove TweakUI or undo the setting you placed. I do not use TweakUI so I am unfamiliar with the program.

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Hi, I've been having problems with my display whenever I login.  When I login, the screen goes blank, but is backlit.  It will remain like this even if I close & open it.  The only thing that changes it is restart, where the screen goes to normal... until I login, and the cycle repeats.  Any help would be apprieciated!

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Satellite M50 running Win 8.1
After login, get blank screen mouse but nothing else.
Can run Explorer.exe manually via Task manager to get going but some apps such as Acrobat and Windows Mail don't work.

I've searched online and tried all sorts of the suggested fixes to no avail.
Any suggestions gratefully received!

A:Satellite M50 - Blank screen after login on Win 8.1

I don't know what is wrong there but you can try to shut down Win8 completely and check repair options. Try with ?system restore? and roll back OS few days back. Maybe this will help.


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This is a new problem from this morning. I have been using Outlook.com and Hotmail before the change without problems until now. I have made no changes in hardware, software or settings. I'm running Vista and IE9. When I try to login to Outlook I don't even get the login screen, just a blank white screen. I tried most of the recommendations from the tutorial about problems getting on secure sites with no change. I can access ebay and other secure sites except for Outlook and also IXsearch (just found that out). I run Kaspersky IS and tried disabling it to see if it was causing a problem since I had received messages "Attempt to use vulnerable SSL Protocol blocked" . I can access my Outlook account from other computers in my home. Get the same blank screen with Firefox on my computer. Any help is appreciated.
Problem has been resolved!   I don't know what disabled it in the first place but after reading about problems accessing certain credit card sites I enabled TLS 1.0 in IE9 and it all works.

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My laptop wa working fine but the next morning when i switch on it first a normal widows 8 logo appears and then lotally blank no wallpaper but with a movable cursor and ease of access on left and shut down button on the right .but when i press control +alt+del or win+r no response.

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Right I'm not amazing with tech stuff so bear with me.

Last night I was prompted by my computer (HP Compaq Presario F504EA) that there was a Vista update so I installed it. After the reboot, my computer said it had no audio output device - I found out a system restore was the best way to rectify this.

Halfway throughb the system restore, my computer's battery ran out, and upon rebooting I got to my main problem. Basically, after turning on my computer, and after the green Vista loading bar, but BEFORE the login screen, the screen will go blank with a moveable cursor.

I've tried startup in normal and all the safe modes available, I've tried a system repair with and without system restore (they either think there's no problem or the restore fails respectively) and CTRL-ALT-DEL can't be used.

I've looked this up all over the web but no-one has seemed to have quite the same problem as I have (it's often after the login screen and they canm use task manager, I can't).

Can anyone help, I can't lose the data on my hard drive (a lot of uni work basically) so I desperately need to fix this as soon as possible without losing data.


A:Blank Screen Before Login Problem

try tapping F11 when you turn it on, it might get you to the system restore

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OK...I've been reading some posts so far and it seems some people have had similar issues, but not quite teh same thing.

About a week ago I got a trojan...which seemed to unleash a whole bunch of other trojans and adware. I managed to clean up my system after about 4 days with a variety of programs..AVG,Norton, Spysweeper, Hijack THis.(Or so I think)

However another problem originated around the same time that hasn't gone away.

When I log into my hotmail accounts it just takes me to a blank page and says "Done" at the bottom so nothing else is loading. If I click "Back" twice in my toolbar it takes me into my account and everything is fine from there. This only happens with hotmail and only on my computer. Does anyone know the deal with this? Why can't I just normally log into hotmail?

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It's definitely a problem with the graphics card.

It started this morning. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked.

However the special effects and graphics are all disabled. What should I do?
The driver I have installed is the latest one.

A:Blank Black Screen After Login

Some recent Windows updates have this bug, that makes Windows screen black after logging in.Fix for this from PrevX : http://www.prevx.com/blog/140/Black-Screen...sta-and-XP.html

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Hi! I was hoping someone might be able to answer this question (and I've seen some similar posts but without success...)

I have installed Spybot and Spyware Doctor to try to clean the malicious code downloaded to my computer. Both have done a wonderful job in removing a tremendous amount of this crap, BUT I still have a problem with hotmail.

Is there anything I can do to correct the blank page for hotmail after login without having to install pay based spyware removers???

There's got to be something out there??? Any help appreciated!!


A:IE 6 - MSN 6.2 - Hotmail login - blank screen

Hi speed_runner,

Have you use AdAware and Spyware Blaster.

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I went through a lot of stuff, permissions, address, passwords, Cortana, pin etc.  I saw a picture of a scene looking out to sea from the sand in a sea-side cave.  Then, I entered my new pin.  The system asked me to be patient, just a little longer, just a little longer....  Finally, I got tired of waiting and went about my business.  When I came back, the screen was blank, not exactly black but a shiny gray.  Nothing was happening, no start icon, no start screen....nada.  I shut off the computer with the power switch and rebooted.  (I think it rebooted to a point).  I got the request for my pin, and after that, I saw the cave scene again.  And then the blabk screen again.  Pretty sure something went wrong somewhere along the line.  But where, and how to proceed?   

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When I boot up my Inspiron 1501 and I login with my password the screen goes blank. My mouse cursur is viewable and movable, but nothing else. If I boot up in safe mode I do no better. I can get to admin command prompt when booting off the disk but I am not sure what to look for.
I need to get his fixed for my daughter to bring back to school, Ive tried everything that Google searches provided but I can't even access my start menu to try most of the recommendations. Help!

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I was running a regular spyware and antivirus sweep with AVG and SuperAntiSpyware. The SAS found a few items to remove, and then asked for a reboot. I selected yes and when the machine came back up, I could log on, but the only thing that loaded was a blank blue screen with a cursor (that moves). Num Lock and Caps Lock both toggle, but I have no ability to right click, CRTL-ESC and CRTL-ATL-DELETE have no effect. Tried to boot in normal, safe mode w/networking and safe mode - all boot the same way. I have my XP disk and did a repair install, but no luck. I have been looking at the recovery console information online. I ran a CHKDSK /P and which found one error, and a CHKDSK /R repaired the noted error. I searched the forums but all other similar problems, everyone else has had right click capability, can pull up the start menu or get to the Task Manager. Any help you can provide would be great! Thanks

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After the login screen shows the welcome screen, my computer does not load my desktop or anything. . . just a plain blue screen. When I try to start explorer manually via task manager, it says that it cannot find it and to make sure I typed it correctly. I can access everything just fine in safe mode but not in normal. When I open the command prompt it says the directory is c:\windows\system32 instead of c:\users\home (home is my user name). I think there may be a virus or something that is preventing explorer from starting in normal mode. If anyone can offer any suggestions, any help is greatly appreciated. Thanks in advance.

A:Blank blue screen after login, please help

There's no error message with the blue screen?
Can you get into Safemode?
Reboot the computer and after the initial screen shows, start tapping the F8 key. If "Boot to last know good configuration". try that or Safemode w/networking

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Hi, Got a laptop off a friend to look at as not booting correctly. Its running Vista Home Premium, it will boot up to user screen ok but when a user is selected the screen goes blank with just the mouse pointer showing (which moves ok on touchpad). I can press Ctl Alt Del and get the blue menu screen - if I try task manager from there it goes back to blank screen.

I have tried a repair from start up at F8 but says no problems found. I can also boot ok into Safe Mode without getting a blank screen. I have tried a diagnostic start up from MSConfig but still the same. I also disabled all services but still blank.

I have a secondary partition on the drive with HDD recovery on there but dont want to reformat. I have tried restoring to several different restore points but still blank screen on normal startup.
Anyone come across this.

A:Satellite Pro L300 - Blank screen after Login


Either its hardware or software problem.
Booting the notebook in safe mode means that some essential software processes would be disabled and the system would use only some essential hardware basics.

So even if the notebook is running properly in safe mode? it could be a hardware problem.

Therefore I think that using HDD recovery would be the best way to find out what?s wrong here...

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Hey there! First time using forums as usually I never get to this point ^^

We have a computer in our office that has literally just bricked its self after yesterday. After a couple of start-ups the computer does go in as normal, although 90% of the time on startup it will load Windows then get to this Blue Screen and just die.

This is not an informative blue screen (BSOD) but literally just a blank blue screen, its similar to the blank black screen people are having.

If the computer goes to sleep, then it will simply just not wake up from this state.

I have tried booting safe mode and rolling back windows update to no avail, the drive is also visible in bios so there is no disk corruption etc.

I also tried an SFC scan to check if it was core files, and it wasn't.

Anything to try or any pointers would be greatly appreciated!


An under pressure IT technician

A:Blank blue screen after startup before login.

Did you run scans in safemode to see if it was virus/malware related? It sounds like it might be that, considering there isnt any core file corruption. Did you try a chkdsk to see if there were any problems with the drive itself? If not I would run both in that order.

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When I strart my laptop, the 'normal' Toshiba screen comes up, then the Windows screen, then the WELCOME screen for WXP, it lists the users on the system, and then as I am about to type my password, the screen goes blank for about 3-5 seconds, the WELCOME screen comes back, and I can type in my password and log in.

This seems to have just started to happen recently, can't seem to find a reason for the screen to clear. Is there a file I can check to see the boot up and see if there is a clear screen command after the initial presentation of the WELCOME screen?

I unchecked Fast User Switching, and that didn't seem to make any difference.

I have a Toshiba Laptop 2410, with an external 80GB hard drive, a second CD/ROM/DVD drive, a ZIP 100MB drive and a Hi-Speed USB 2.0 hub. Those items are NOT attached when I boot up, so the computer is running without any external devices until after I log in.

Any ideas??

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I have read other threads regarding this issue and am unable to fix it. Task Manager does NOT display the RunOnce Wrapper and System Restore has failed to fix it. When I tried to refresh, I got the message that there is not enough space to facilitate it. It is suggested I free up some space. How do I do that if I cannot visually access the drive?

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It started a morning a few days ago. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked. So now I have my graphics card disabled, but I can't have the Aero effects or the screen resolution.

The driver installed is the latest one, and I have tried the Prevx fix and everything.
Also ctrl alt delete in the blank screen works (the blue menu shows up full screen)
but when I click Task Manager, it goes back to the black screen.

What should I do?

A:Blank Black Screen No Cursor After Login

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