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Need help urgently for unlocking bitlocker on my external HDD

Q: Need help urgently for unlocking bitlocker on my external HDD

Guys... I am in serious trouble and need help urgently !!

I had recently brought the Seagate Backup Plus 1TB portable hard drive.
It has a freeware called Seagate Dashboard inside it.

So , I was trying that out and moved [CUT and no copy] all my data from my laptop into the HDD and I don't know how but I locked my HDD using BITLOCKER unknowingly. I have not set any password for it and tried using the recovery key to unlock it but its useless. I checked the identification key and tried various methods to unlock it but its of no use. It says that the key is incorrect and not acceptable. I think the encryption was not done properly.

I have moved all my important data from my laptop in the HDD as I have brought a new PC. There are many important files and data in it . I will be in an extremely serious trouble if my HDD does not get unlocked OR if any of my data gets deleted.

Please help me guys... I need to fix this urgently !!!

Preferred Solution: Need help urgently for unlocking bitlocker on my external HDD

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A: Need help urgently for unlocking bitlocker on my external HDD

Hello Excavior, and welcome to Seven Forums.

You might see if the tutorial below may be able to help unlock the drive. It does require that you have the correct BitLocker recovery key or password though.

BitLocker Drive Encryption - Unlock a Locked Data or Removable Drive

Hope this may help,

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Started my computer only to find it locked by Bitlocker. After much trouble found the recovery password and entered all 44 digits on to the recovery page. Got the message it was unlocking the drive but no time bar or any indication it was working. 1/2
hour later the message is on the screen but the drive is not unlocked. Never set up Bitlocker, didn't even know it was on my Surface pro 3 with Windows 8.1

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Dear sir/madam
we have Microsoft window 7(product KEY IS WYP4G-B2RW3-6Q74Q-YD88V-669DD) system on which we had BIT-LOCKER installed.We loss key  and pin, can you help to retrieve data . PLEASE GUIDE US HOW TO RESOLVE ISSUE OR IF POSSIBLE REMOTE SUPPORT TO RESOLVE

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I feel really dumb because im sure im going about this wrong. I apologize. Im a total novice at most everything associated with PC repair or updating. However u want 2 say it. I was just given a Hp elitebook 840 with windows 7. At least it has the windows 7 sticker on it. I haven't been able 2 open it 2 actually find out. It has bitlocker on it. And I went 2 a previous thread that has the step by step how 2 unlock bitlocker. And I understand what it says 2 do and see the same things it shows n the "how 2", so here's my silly little question. There are letters n every recovery ID shown and I can't enter letters only numbers. And that's it. That's my issue. There also seems 2 b a problem with the battery where I have 2 let it charge FOREVER and then only have about 10 minutes b4 it dies and have 2 start the whole charging process again. Since the laptop was free I was wanting 2 make sure it works (system wise) b4 dropping the cash 4 a new battery. Or if maybe the bitlocker may have something 2 do with its issue of shutting down?? I ddoubt it but with my limited knowledge I have no idea. Any help is better than me left 2 my own devices. Thank u

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Hi, I tried the tutorial to lock the drive with BitLocker. But after unlocking it the drive is giving me inaccessible type of error.
"Lock Drive" - Add to Context Menu of BitLocker Drives

Help please!!!

A:Drive Inaccessible After Unlocking From BitLocker

Hello TWC,

Odd, was it interrupted while it was being locked? I don't see the locked BitLocker icon on the drive.

Try restarting the computer to see if you are able unlock the drive afterwards.

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hi all.
i have a lenovo aio pc.
the specs are not that imp for this question but i will give a overview.
it has 10gb ram, i5 cpu and windows 10 pro 1903.
i turned on bitlocker just to see how it works.
now when i enter the right bitlocker password it goes to lenovo logo and then asks for recovery key.
i copy the recovery which got saved in microsoft account and enter it.
but it doesnt unlock.
the recovery id matches the recovery id on microsoft account.
some1 please help on how to unlock or if i cant unlock how do i reinstall windows on the drive.
the pc doesnt have a tpm chip

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Whilst Windows Professional does not support encrypting using bitlocker, any version of Windows 7 can unlock pre-existing bitlocker drives going by the following technet article:

My observation generally correlates with the above. In fact saying Win Pro does not support bitlocker encryption is not correct. I commenced bitlocker encryption on a Windows Ultimate machine, paused it part way through and connected into my Windoes Professional machine and it continued encrypting the device from where it left off!

Question: upon unlocking a bitlocker encrypted drive on a Windows Professional machine, will files I write to it be correctly encrypted as if the same files were being written from a Windows Ultimate machine?

I would seem so.

A:Unlocking Bitlocker Drive in Windows Professional

There's a big difference between unlocking a pre-existing bitlocker drive as compared to encrypting a drive with bitlocker using Windows 7 Pro. Also, the Technet article you referenced says "...you can unlock encrypted removable drives on any version of Windows 7." Based on the fact that bitlocker is not officially supported on Windows 7 Pro, and that Microsoft says only encrypted removable drives can be unlocked, it seems these two caveats alone would make using bitlocker on a Windows 7 Pro machine dicey.

In the alternative, have you considered using a free third party encryption tool like VeraCrypt (which is based on TrueCrypt's coding?) Personally, I wouldn't use an unsupported encryption tool (bitlocker) and risk not being able to access my important files or drives. Just some personal opinion and certainly not meant to be argumentative.

3 Alternatives to the Now-Defunct TrueCrypt for Your Encryption Needs


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I used bitlocker on my external device after a while my external device have had a hit.After the hit i wanted to remove password that i used on my device and it worked and the process gone until 80 % then it has been paused.
After this it doesn't resume. I tried Repair and other recommanded ways but they weren't work...

Is the problem on my external hard ?
If you had the same please help me ...
By thanks

A:My Bitlocker doesn't resume after unlocking the drive...

Yes, it's very likely that the outage on your drive damaged the bitlocker recovery data. If you are able, the best thing to do is recover data to another drive and clean / reformat / re-encrypt the drive before storing data on it.

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Hi All

First post here

I'm a bit of a security nut and am hyper paranoid about securing my Windows 8.1 x64 as best as possible. Currently I use a loooong password on my encrypted Windows (system) Bitlocker drive that I enter at the pre-boot screen. My other 3 data drives (ie: non-system) are also encrypted with Bitlocker and auto-unlock once I login.

I currently have an Asus motherboard that does NOT have a TPM chip and adding one isn't an option. Buying a new motherboard also isn't an option right now. I do use UEFI and SecureBoot is enabled.

I'll be rebuilding my machine in the coming weeks/months (possibly with Windows 10) but it got me thinking...how can I take this to the next level so that my machine is even MORE secure that it is now!

Here are some of my ideas:

Use a startup key on a USB key to unlock the system/Windows drive that will be encrypted using Bitlocker. I can't find a better way or more secure way to do this? You can't password/PIN protect the startup key so when I'm not using the machine I'd have to take the USB key with me. What I'd also like to know here is, if someone gets my Bitlocker startup key and they manage to boot my machine, they WON'T be able to login as my Windows accounts will require a smart card but will they be able to plug my Windows drive into another machine and then use the Bitlocker startup key to decrypt the system drive? Also, if I encrypt all my other data (non-system) drives using a smart card, I'm assuming that the syste... Read more

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I've run into a little problem with bitlocker password length. Somewhere I read that you can use up to 256 characters for the recovery password so I generated such a password via keepass. The bitlocker UI obviously had no problem with this. After restarting the system and trying to reenter the password i get the message "the password entered is incorrect".
According to this article BitLocker Passwords Should Be Less Than 100 Characters in Length - TechNet Articles - United States (English) - TechNet Wiki passwords will be truncated to 100 characters. I already tried reducing the password to 100 chars without any success.
To reproduce this problem I enclose the used password here
LLZcZ^~q.~Q4Xa.B&9`Drg:c/evpPr$mSQp?bEL&hyNWb|[email protected]/;bx/NO1NMh869nlZ*~OeiHD054i9Ut+z91'?f~dk#`;NI|sWpdm4X%'MS7&a5U3lruHS;;EPAPlh,Mfp~WGP'Qz?~BSZ;[email protected]*r:lfaIvFB35Cg1vee'A$koM4U~Kx, 2luM,Vx'OHP=9Paj.PpBq_5aA3bn%/[email protected]`9H\mY&CU1ISpBfc%sy"gvH"
Anybody have any ideas on how to unlock the drive with this password?

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Whilst Windows Professional does not support encrypting using bitlocker, any version of Windows 7 can unlock pre-existing removable drives going by the following technet article:
My observation generally correlates with the above. In fact saying Win Pro does not support bitlocker encryption is not correct. I commenced bitlocker encryption on an external removable drive on a Windows Ultimate machine, paused it part way through and
connected into my Windows Professional machine and it continued encrypting the device from where it left off! It also appears you can write to bitlocker encrypted removable drives from Win Pro also.

Question: upon unlocking a bitlocker encrypted removable drive on a Windows Professional machine, will files I write to it be correctly encrypted as if the same files were being written from a Windows Ultimate machine?

I would seem so.

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I was using my work laptop at work and connected my personal USB external drive to the laptop. No problem. I used the external drive to show colleagues some pictures of my new house renovation and then disconnected the drive.
However, when I reconnected the drive to my own personal laptop at home, it informed me that it was locked by bitlocker and needed a recovery to unlock it!
At no time was I requested to bitlocker it or indeed informed that bitlocker was locking the drive. This totally sucks as I have precious family photos on the drive and now cannot access them!!
Can anyone help?

Karl Marsden

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my drive is corrupted and i used bitlocker to encrypt it and in the process it stopped and when i try to resume it says "the disk is corrupted and unreadable" and i would really love to see my files back again because half of my life is there.
please help because i dont know what to do 

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I just don't remember the password and cant find the recovery key. So I just try lot of passwords and now its just ask the recovery key only. I think its because of the too many attempts that I tried to find correct passwords. I have the laptop that I
use to encrypt that harddisk but I don't have any other information. Is there anyway to remove the bitlocker without damaging the files that inside ?

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I use Windows 8 on my laptop, and my external HDD got encrypted with BitLocker out of the blue.

I have never used BitLocker, I do not even have it on my laptop (Control Panel does not show any icon for BitLocker & forums say it is only available with Windows 8 Pro).

 Therefore, I have no idea why Windows has locked my HDD, and I have no means of recovering this as I do not have any recovery key or password (since I have never used BitLocker in the
first place).

Please help.


A:External HDD automatically locked by BitLocker


This tool can be used to turn on or turn off BitLocker, specify unlock mechanisms, update recovery methods, and unlock BitLocker-protected data drives. This tool can be used in place of the
BitLocker Drive Encryption Control Panel item. For more information, see Manage-bde.exe Parameter Reference. at www.TechNet(dot)Microsoft(dot)com/en-us/library/dd875513(v=ws.10).aspx

Try This:
manage-bde -status (Drive Letter):
Example: manage-bde -status C:
to check if Bitlocker lock your drive.
manage-bde -off (Drive Letter): example:
manage-bde -off C:
It none of its works, that means your HDD is blocked by another program, give us prompt massage or screen-shot, for further help.

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Hello all,

I didn't use my external hard drive for over a month, and today I decided that i wanted a back-up of some of the stuff on my laptop. I plugged it in and immediately a message popped up, saying that this drive was protected by something called BitLocker. It required me to enter a 48 digit recovery key. I had NEVER heard of BitLocker up until that point. I didn't know anything about a recovery key, and why didn't it ask for a regular password first, before asking for a recovery key? I didn't have a clue. I still don't have a clue. I searched my computer for BitLocker using the regular 8.1 system search. No results. I searched in PC Info. There is something about encryption there. That was, and is turned off. Not a mention of BitLocker anywhere. When i looked it up it said it comes with Windows 8.1 Pro or Enterprise edition. I am fairly certain I have regular 8.1. How in the name of all that is holy did I get saddled with this piece of shit encryption that locks me from my files, while I don't even want it? When I plugged it into my fathers laptop, also running 8.1 it gave the same message. When i plugged it into my brothers Asus tablet with keyboard combo, also running 8.1, it didn't give any problems. Does anyone here have any clue what is going on? Would be greatly, greatly appreciated.

Thank you

A:BitLocker and External Hard Drive(WD My passport 2TB)

I'm having the exact same problem. I've been dealing with it for months. Both of my external hard drives had this happen to them at roughly the same time, and I have no idea how. I too had never heard of Bitlocker before this happened. I tried calling WD and they told me to call Microsoft as Bitlocker is owned by Microsoft. I called Microsoft and they told me to talk to WD. I've been led in circles for months and still cannot access my hard drives and the files on them. I do not have the recovery keys and do not know how to get them. I have been searching for answers throughout the internet without any results. I was told that I could reformat them, and that might work, but then I would lose all of my files. I don't have a backup for them because my hard drives were the backups (that's why I had two!). If you have been able to fix this problem, or have any sort of solutions or options, please, please help me out.

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Hi experts
My external USB disk was encrypted by bitlocker. It worked well until today. Now every time I try to decrypt the disk with no matter the password or key file, the USB disk lost connection.
My local IT said the it can be due to that some track of the disk is broken.
So in the case, is there any way I can get my data back.
Thanks very much. It is urgent. I am looking forward for your reply.   

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Hello! In our company we are using (amongst others) T460s and T560 laptops. Those laptops are Bitlocker encrypted. After switching on the laptop and when entering a Bitlocker PIN with the integrated keyboard everything is fine. But when using  an external keyboard, we are facing a strange behaviour: When typing a Bitlocker PIN (or also the recovery key), it randomly occurs that several keystrokes are interpreted as DOUBLE keystrokes. This holds for typing the PIN or the recovery key, but also for deleting already entered PINs and keys by pressing the backspace button. I tested this issues with several different external USB keyboars and also WITH and WITHOUT the Lenovo docking station. I am not sure whether this is a Bitlocker or an hardware issue. Affected are ALL T460 and T560 computers in the company. For all other Lenovos everything is working fine. btw: an update to the newest BIOS version did not change the issue. Please let me know, thanks, Christian

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We would like to use Bitlocker to encrypt external devices. However, we do already have some external hard disks with built-in encryption. Is it possible to detect this, and not to re-encrypt those disks with Bitlocker ?



A:Bitlocker - detect encrypted external disk ?

You might ask here Forum FAQisk Topic Part 6 -Bitlocker and BitLocker To Go

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Hey guys,

So I was trying to decrypt a Bitlocker-protected portable drive overnight and it seems to be stuck at 0.4% decryption completed (some other drives were encrypted around the same time but I don't think that should affect it much, right?) I guess either my USB 3.0 hub momentarily failed or my computer went to sleep during the process?
Anyway, I then paused decryption and opened up the error checking tool but it didn't complete (I don't think it even opened) but in the process, I agreed to turn off access to the drive during the "error check" that doesn't seem to have happened.

So recap: Not only can I not see the files on the drive, Windows can't even access the drive?

Btw, there's over 2TB worth of some pretty important data on this drive so can someone please help? I'd be willing to pay a reasonable amount for a software solution.


A:Bitlocker external drive seems to have stuck decrypting

Update: the drive seems to work after plugging it into my laptop's built-in USB port. It shows the decrypting screen and everything and after copying all the contents to a larger 4TB drive, they seem to be intact as far as I can tell.

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Hi I am using a Window Surface and I just got my external drive locked by Bitlocker WITHOUT having enabled it. I need to access crucial data, how can I unlock it? If I double-click on
external drive icon, a Bitlocker(D:) window pops up and if I click on "Load key from USB drive" then it says that "a valid USB key wasn't detected". The issue is that I NEVER set a key in the first place, I didn't even know what Bitlocker

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Hi All,

Suggestion needed.

I am using windows 7 bitlocker and It's regarding to the Bitlocker encryption for USB and External sticks. I have been asked to suggest which brand USB sticks\External Drives are recommended for enabling the BitLocker Encryption.

Please guide recommended brand for USB Sticks (HP, Scadisk, Kingston, Transcend, Sony) and External Drives (Seagate, HP, Sony, WD, Samsung,Transcend)

Ravi Ch

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We've had a few HP 1020 and 1040 models in recently and all have the same issue. When the laptop is docked, the external keyboard does not work in the Bitlocker screen. It works in BIOS and in Windows itself, but not in Bitlocker. This means we have to open the laptop screen to input the Bitlocker PIN, then leave it open and GPO dictates that the machine hibernates when the lid is closed. We have tweaked the GPO, but to no avail. ANyone else seen this or have a solution?

View Solution.

A:External keyboard not working in Bitlocker screen

if the bios is up to date, i would look at BIOS settings. I believe Fast Boot setting is Enabled in your case, which might cause usb devices not to be seen at the stage Bitlocker requires

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hey guys...
i have a serious problem with bitlocker and really need your help
i have an external HDD that is locked by bitlocker and won`t open
i didn`t lock it i just went on section that asks for password and cancel the process and my HDD worked just fine but after i disconnected it and connect again it has been locked and when i try to open it says :

Bitlocker (D:)
the bitlocker encryption in this drive isn`t compatible with your version of windows. try opening the drive using a newer version of vindows.

i`m pretty sure it didn`t encrypt my drive cuz encryptions take time and my drive is 1 TB 
i`m using windows 8.1 and tried 8 & 7 ...even XP :(
i have really important stuff in it
plz tell me what to do :'(

A:Unable to open external HDD that is locked by bitlocker

Farid Rahimi,
If you haven?t already, remove the drive from whatever port you have it plugged into and try another port. 
Another thing you can check is to see if there are any new updates available for your BIOS. 
Take a look at any changes that it might list and if there have been any changes to the TPM, go ahead and run that update. 
You?ll also want to make sure that your system settings are all correct for the port you?re using.
Hope this helps!
Windows Outreach Team ? IT Pro

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my external hard disk with password protected by bitlocker drive encryption.....I forgot password and the system where i need to operate is new one. How to get it resolved? Kindly suggest the proper procedure to unlock the hard disk

A:Unlock bitlocker for external hard disk

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I was wondering if you can secure a wireless external disk drive (like the seagate wireless plus) with Bitlocker. When using Bitlocker the PC cannot access the drive in wireless mode (only when connected via USB). Any ideas?

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Hi. I'm new here. Please Help me. My 2 (two) external hard drive was locked by bitlocker. What odd is, it's only lock when I'm using Window 7 or older version of windows and I can't use it even in T.V's. But when I'm using it in windows 10 I can open it
and use it. Please help me. Sorry for Bad English.

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BitLocker locked my external harddrive by itself
my external Seagate harddisk is locked by bitlocker itself

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Recently upgraded to Windows OS 8.1 Pro and cannot encrypt my HP external hard drive. Encryption pauses and states that disk has errors and please run chkdsk. Ran chkdsk and no errors found. Had no difficulty encrypting the C drive with the OS. Any suggestions?

A:BitLocker Encryption on External Hard Drives

You cannot use Bitlocker on external drives .......
Can I use Bitlocker on my external hard drive?

However you can use Bitlocker to go for an external drive
BitLocker - Turn On for Removable Data Drives in Windows 8

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I used bitlocker on my external hard drive and now i can not remember my password nor do i have my recovery key saved . i do not remember either . I need to regain access to my external hard drive . Can someone please post complete accurate information or even a video demo , how to gain access to my external hard drive again . A sure fire way ! I have purchased Passware kit forensics and Elcomsoft forensics . I have VHD of my external Hard drive made on winimage 9.0 , also an image using EASIS cloning software . I might be over looking the process in which i need to follow in order to regain access to my hard drive .

P.S when i run Passware kit it tells me it will take like 392,000 years and 7 months to complete run time ? Can someone please help me .


A:Windows 7 Ultimate Bitlocker used on External Hard ?

There is no backdoor in Bitlocker....unless you can remember the password, your data is irretrievably lost. End of story, no if's or but's.

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Dear Friends,
I have a Toshiba external hard drive. When I viewed the photos on it accidentally my friend locked with bitlocker in my absence. He has no idea about the recovery key and password. He has given some hints for the password. But all failed. Can anyone help me out of this issue.

A:External hard drive has to be opened from bitlocker

Hello Jenieragav, and welcome to Eight Forums.

I'm afraid that if you have do not have the password or recovery key, then about the only option is to format the drive to be able to use it again. That's what BitLocker is designed for. No access with password or key.

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Hi, I installed a bitlocker on an external HDD via a Surface laptop with Windows 10 Pro. I have the Id key and recovery code of the bitlocker. However, I cannot access the HDD anymore after encryption was completed although my laptop does recognise that
the external HDD is plugged in. The following message appears: "The bitlocker encryption of this station is not compatible with your Windows version. Try opening the station with a newer Windows version".
This does not make sense because I have the updated Windows 10 Pro.  
When i get to the security via the control panel, there is only teh option to unlock drive (which is clearly not working), but not the option to enter a password or to de-install bitlocker.
What can I do to retrieve the data on the external hard drive?
I appreciate your help but I am not very good at dealing with IT \

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My external hard drive (2TB Toshiba USB 3.0) with BitLocker To Go encryption was accidentally formatted using Windows ?Quick Format? option.  My PC is running Windows 7 Home Premium.

I do have the following details in relation to the BitLocker encryption for this drive;
- BitLocker Recovery Key
- Full Recovery Key Identification
- BitLocker Password

Is there any way to restore the external drive to the ?pre-format? state so that I can recover/access the data?

The drive is in a good health, ? always removed safely by ejecting from notification area and chkdsk has no errors, ? unfortunately data wasn?t backed up as I was in process of migrating to new PC and accidentally deleted the master back-up .

Any help or suggestions would be greatly welcomed.

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This is a recent problem. I have a Toshiba Canvio external drive, not SSD. It's got Bitlocker, so when I turn my PC on or awake from sleep, I have to enter a password to access the drive. Now, if I restart my PC, it works fine. Recently though, when I awaken from sleep, I'll click on the drive to enter the password, and Windows does this eternal loading thing. The address bar in Explorer has that green progress bar moving along, but it never finishes. If I unplug the drive and plug it back in, I can enter the password and access the drive, but after a while it'll start doing to eternal loading thing again. I doesn't seem like it would be the drive; the drive doesn't know whether the PC is freshly restarted or coming back from sleep.

A:External Bitlocker drive not working properly after sleep.

I think it may be an explorer problem. I had the problem with the drive again today after awaking my PC, and tried restarting the explorer process. The explorer UI (windows, task bar, start menu, etc.) is gone, but it won't restart and won't go away when I click "end task"

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So I had the power go off while I was running bitlocker (to go?) on my external hdd.
I was not able to pause it before this happened.
I was also running BL on an internal drive.

Both were interrupted.
I was able to resume and finish the internal drive.
I was Not able to resume the external.

The BL application just stop responding when I try to resume/unlock the disk.
It also seems I can't restart the machine normally when BL is trying to unlock the drive.

I read somewhere on the ms support site that even with power failure, resuming is possible.
This might have only applied to an internal drive.
I do recall seeing the pause button for the external, with a note that I needed to pause to stop in case of data corruption or something like that.

Is there a way to recover my external?

Do I need to let the program "not respond" for the same time or maybe longer than the time it spent encrypting it?
Could I remove the drive and make it an internal?

A:Power failure during external disc encryption with BitLocker

i am having a similar problem, except mine in an internal HDD, it refuses to unlock with my password or my recovery key so i am locked out of the drive, i have posed this dilemmea and await replies that actually help, my post is located here

Bilocker has seized my HDD

i hope that you are able to find something useful to yourself, perhaps even posing your problem on my thread also?
if i find anything useful also i will let you know.

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I installed several E6330 with Win10 Enterprise and BitLocker encryption.

When the laptop is docked in the keyboard stops working at the BitLocker password screen. Before that (BIOS) and after that (Win) the keyboard works. 
To top it all the error is inconsistent in it's behavior. Some times the keyboard works for a little while, most of the time it doesn't work from the start. I tried different Fast Boot options but changing those does not help.
Anyone here with similar problems or who even solved this for his systems?

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Forgot the password for bitlocker 48-digits recovery key for WD external drive 

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I own an external hard drive of 500GB Seagate Go in which i have stored many valuable data. While encrypting this drive accidentally the laptop {in which i am using Windows7) went off the encryption was 14% done and the drive was set to auto-unlock on my
laptop. when i restarted the my laptop was unable to unlock the drive (It's reading the drive but not showing on windows explorer and i tried to mange it from bitlocker drive encryption in control panel but bitlocker stopped responding) so I tried to unlock
this on my friend's computer but again the same thing happened after that i tried other steps from




but nothing seems to work out.

suppose the other information needed are as follows:

BitLocker Drive Encryption Recovery Key

 The recovery key is used to recover the data on a BitLocker protected drive.

To verify that this is the correct recovery key compare the identification with what is presented on the recovery screen.

Recovery key identification: 516G88BE-4141-42

Full recovery key identification: 516F88BE-4141-42D8-A247-4997D3F57FDA

BitLocker Recovery Key:

<... Read more

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Hi folks, Need some help here.  I reformatted (complete reformat with no personal preferences saved) of Windows 10 because of several glitches that were annoying.  I was smart to backup all my documents to an external hard drive that was encrypted with BitLocker.  But once the reformat was complete, the drive is no longer detected.  I can see the drive in Disk Management but it won't pop up in explorer and BitLocker does not prompt me when I plug in.  Help!  My two drives have all my backups and backups of backups!!! I've tried to update all the software/firmware/drivers but to no avail. I'm still under warranty but this is a software issue only I'm certain of it.   Help!

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please help
how can I recover data from a damaged disk (not physically) of an external encrypted Bitlocer.
Description of the situation:

After connecting the drive - I can decipher it by typing the password - but when you try to open the contents of the report the message "format disk"
- the disk probably has some volume damaged - it has been disconnected from the computer (without being turned off)
What I have done so far:

Using the "Lazesoft" program - I managed to copy (of course after entering the password
on the damaged disk)
the content to another external disk (full - looking after size) but -
this data is encrypted (mainly ending with .ER)
I am asking for a hint:

whether the data that is on the new disk can somehow read (on this disk I can try) [or/and]how to create a damaged disk image to try on another disk [or/and]how to repair a damaged disk (as a last resort) - I am afraid of total data loss [or/and]what other program to use to copy data from a damaged disk
but decrypted
Thank you in advance for your help
Best Regards

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Anyone know how to "unlock" or "Take Ownership" of a External HD, that once was an XP HD.
I am using a Win 8.
I have done this before, with other HD, that I converted to Ext HD without any problems.
( I have asked this question on another forum, under a different topic)
I am not sure what the problem is?
Thank you.

A:Windows 8 OS unlocking Windows XP External HD

You should be able to access the hd regardless of OS. As for taking ownership of specific XP files or folders so you can access them, the easiest way is to add "take ownership" to your context menu (see here: http://www.askvg.com/add-take-ownership-option-in-file-folder-context-menu-in-windows-vista/). If this isn't the problem you are having, please be more specific.

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I got an external HDD, Seagate Backup Plus 4Tb.
Can turn on Bitlocker if the drive is formatted with FAT.
Once I reformat the drive with exFAT, it returns the error:

Can't enumerate any more, because the associated data is missing.

Any suggestions how to enable Bitlocker on my exFAT drive?

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Hi All,
I'm hoping that some of the gurus in this area can help me to resolve why my transfer rate to my external hard drive is so slow (ranges from 200 kbps to 15 kbps), but is almost always in the 15-20 kbps range vs. an advertised/expected transfer rate of

5 Gbps.  That's < 1% of expected transfer rate.  Any thoughts on possible root causes that I should investigate?

I have an HP Probook 430 G1 laptop with a Samsung SSD 850 PRO 256 GB SCSI internal hard drive and 4 GB RAM running Windows 7 Enterprise SP1 64-bit. I also have a Western Digital My Passport Ultra 1 TB external hard driveBoth the internal drive and the external drive are bitlocker encryptedI've connected the drives via USB 3.0 ports + cable. I've also connected the drives via USB 2.0 port on laptop and USB 3.0 cable.I've checked the My Passport for errors and found none.
Any insight would be much appreciated.

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Having an issue with all Dell 7510's and associated docks we've deployed to new users at my employer. The external keyboard won't work at the Bitlocker prompt. These PC's are imaged for Win10.
I've sifted through the BIOS settings and have had no luck getting it to work. One thread I found said to make sure the Post Behavior -> Fast Boot setting is set to Thorough. Verified that is the case.
Note: if I undock and dock the PC the external keyboard will work that 1st time at the bitlocker prompt, but at next reboot it doesn't work.

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I am resetting my surface pro 3 to factory reset. it lock me out to bitlocker key. it shows me the key id. how can i retrieve the bitlocker key?

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Am super frustrated and would appreciate any help.   ThinkPad X1 6th Gen has been dead more than a week;  OS crashed, but several reboot and repair efforts failed.  Tried system restore.  That required a bitlocker key (which I found online) but then the machine would not accept my account password.  So unable to restore.    Multiple calls with Thinkpad warranty support (hardware and software) could provide no help or guidance.  (Except to send restoration media.)  Mind-boggling lack of support... and no way to escalate issue to someone who actually understood it.  Deeply disappointing experience w/ Lenovo. . So now the question is how -- after I reset my system -- do I avoid this nonsense in the future?   I shouldn't have to rebuild my laptop from scratch anytime there is an OS problem.  BTW, I did not order bitlocker, set up bitlocker or create any password for it.  Do not need it or want it.    Can anyone help with advice on how to set up my machine without it? Thanks.  

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