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Computer Freezing up at Windows Splash Screen before login .

Q: Computer Freezing up at Windows Splash Screen before login .

I have a 2 month old Lenovo with Win7 Home Premuim. When the Windows Splash screen comes up, the PC Freezes. After about an hour i can login with no issues, but the event viewer shows many errors. the error is:

windows event id 7001 The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

I can also boot into Safe Mode just fine immediately after the freeze.

Preferred Solution: Computer Freezing up at Windows Splash Screen before login .

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A: Computer Freezing up at Windows Splash Screen before login .

Quote: Originally Posted by palanmat

I have a 2 month old Lenovo with Win7 Home Premuim. When the Windows Splash screen comes up, the PC Freezes. After about an hour i can login with no issues, but the event viewer shows many errors. the error is:

windows event id 7001 The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

I can also boot into Safe Mode just fine immediately after the freeze.

For the services, if youopen the Start Menu and type Services into the Search programs and files, you will get a few options.
Right click on the option with gears as the icon and Run as administrator.
Right click any services that are complaining that their dependencies are not running (the services I put in bold within your post quote).
Click Properties.
Go to the Dependencies tab, and in the first box, a list of services that service depends on will be given.
Write down the services that need to start for dependencies to be resolved.
Make sure these services are all set to start automatically byright clicking those services,
clicking properties,
going to the General tab,
and making the Startup type is Automatic.

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The PC has windows XP sp2 installed on it and recently there were some issues with the printer and then suddenly the next day when I switched on the PC, everything started out normally until it came to the part where usually the login box is there, the screen was black but the mouse cursor was visible. I was able to move the mouse but there was no login box where i enter the username and password. I tried booting into safe mode but it keeps restarting before it goes into safe mode. Then i tried using the "last known working configuration" option, but i get an error saying "the requested operation is unsuccessful". At the top left of the message box a file's name was given. The filename was "lsass.exe".
I don't know if it is a virus or system file error, but i need to get the PC working because i have a project due, so if anyone can help me get my PC fixed, i would be eternally grateful!!

P.S: I did use google to find out more about my PC issue, but the problem is i know quite a bit about the issue and close to nothing on how to fix it!

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Hope someone can help. Computer worked yesterday. Stated today and froze up at splash screen. I have run recovery disk and backed up everything before I did system recovery.  Now I get a loop.. The machine starts shows E screen then a blurp of something I cant read then I get apologize for inconvience but windows did not start succ essfully . Asks for start normally, safe mode, wth networking and command prompt.  I have tried all. and then it reboots from the beginning again.  Just big circle.  What is going on and how can I fix it?
Restarted again and got windows could not start because the following file is missing or corrupt: Windows\system32\config\system.  Have rebooted with disc and will hit r for repair. I have done my second system .   t recovery with backup. did not work.  Went to cc/disk file record segments are unreadable.
 .    Help please

A:Windows xp freezing up at splash screen.

You probably have a failing hard drive. I can't quite make out what you are saying in some parts. Did you run a chkdsk /r on the OS partition from the recovery console?

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My laptop decided to stop working mysteriously, it will act as though it is loading normally and just stay forever at the splash screen. I've tried System Restore, nothing. I've tried Startup Repair, and it says it can't fix it and gives me this code:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200870
Problem Signature 05: AutoFailover
Problem Signature 06: 5
Problem Signature 07: CorruptVolume
Os Version: 6.1.7600.
Locale ID: 1033

A:windows freezing at splash screen

Hmm, seems to be a problem with your disk. Try to run Command Prompt from the installation/recovery disk with the command: chkdsk /r

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I recently tried to install my SBC Yahoo software. The install hung about 80% of the way through. I rebooted and now my system won't get past the Windows 2000 splash screen. I have:

1. Started in Safe Mode
-This worked. I was able to uninstall the software and reboot - same result.
2. Tried re-installing in Safe Mode thinking that if a .dll got corrupted this would fix it.
-Install succeeded, but booting in normal mode still freezes on the splash screen.
3. Tried booting to Last Known Good Config
-Unfortunately, did this after logging on in Safe Mode so it probably wiped out the LKGC prior to the initial freeze
4. Chatted with SBC tech support
-Their take was that since I was able to uninstall their s/w, they were blameless and un-able/willing to help further.

System was working fine prior to the initial install attempt; problem began on first reboot after initial install hang.

Any recovery suggestions? I figure I could run a repair from the W2K install disk, but there's been so many hotfixes and updates that I figure I would do more harm than good. I've got some programs installed which I no longer have the disks for, so a clean install would make me forfeit these programs.

I'm holding on to a glimmer of hope since I can boot in Safe Mode. Is there some way to find out what it's hanging on so I can try to just replace that file/reg entry?



A:Freezing on Windows 2000 Splash Screen

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Hello everyone im trying to get my PC working but its being well a b*tch. Ive read the other threads to see what i could get and there was always 1 problem to impede the progress in one way or another. Anyway here is the problem; I took my PC to my dads for the week and hooked it up and everything, when i tried starting it, it said tehre was somthign wrong and gave me the following options to boot from; Safe Mode, Safe Mode & Networking, Safe Mode & command prompt, Last known good configuration, and Start Windows Normally. I just kept restarting and choosing 'Last Known good configuration' and got it working after an hour. It shut down fine and started up fine the next days. Then i took it back to my moms, hooked it up and all that and ran into the same problem but this time nothing worked. None of them works, they all freeze no matter how many times i try. I tried booting from the Windows XP disc and still nothing, freezes at 'Setup is starting Windows'. Then i saw that i should try the Recovery Console but couldnt get that workign as it goes from a plain blue screen to the 'Press F6 to load somthing or other' and then goes installs or loads stuff. Im not very tech savvy and its been a week now....a week with no computer is the worst week ever. I really dont want to reformat windows as i have a ton of stuff on it that once i lose will be lost to oblivion for forever, Any help is greatly apprectiated .

A:Freezing before Windows XP splash screen problem

hello & welcome to TSF

follow this link


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Okay so lately I've noticed that my PC isn't displaying the BIOS splash screen anymore and skips straight to the Windows login screen. It didn't really bother me until today when I wanted to boot into Ubuntu and I couldn't select which OS I wanted to use.

I'm pretty sure the problem isn't the BIOS itself since I unplugged all the peripherals except the speakers, removed all the RAM and the BIOS did beep repeatedly. And given enough time, I can boot into windows (and only windows ).

Apparently people have had this problem before and all the solutions I've read such as "Press 'del' to go into your BIOS!" really doesn't help since I can't see anything in my BIOS menu.

The only solution that made sense to me was that my CMOS battery could be dying. I haven't changed my rig since I built it in 2009. The only significant event that happened recently might be that Windows updated itself.

-PC doesn't display BIOS splash screen
-Can't see messages displayed by system
-When windows does bootup, everything runs just fine
-Haven't changed rig for ~3 years

A:PC skips BIOS splash screen and goes straight to login screen

This is normally a BIOS setting called "Fast boot" or something such. It might have toggled off due to low battery causing a reset. This may also explain why a BIOS Boot Menu no longer appears.

It won't hurt to change your CMOS battery and might help. You can reset your BIOS at the same time which is also indicated: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Do you have Ubuntu (wisely) on another HD so you need the BIOS Boot menu to show up when you press it's hot key? If so make sure all HD's are detected in BIOS setup and BIOS Boot order is set to preferred HD first. If BIOS Boot menu still doesn't show up using hotkey, change boot order to other OS HD to see if it will in fact boot.

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Last night I downloaded a file from a Torrent site - Blackberry stuff (I'm pretty sure most or all was freeware stuff). I just noticed that that file has been removed. Kinda unfortunately because I did leave a comment on what happened to me and I asked if anyone else had the same issue. I'm guessing maybe they did because it is gone now.

I ran my AVG scan on it before opening it. It didn't find anything so I ran the executable. It locked up at one point after I started getting virus warnings from some new program (I did not write down what any of it was :-( ).

I had to do a hard shutdown. When it came up to my choices window, i.e. choose Safe Mode, Last Know, etc. I was unable to make any selections with my keyboard so it continued to boot Windows normally. The XP splash screen comes on and then the screen turns black with nothing further happening.

I can do a hard reboot but I can't get into Safe Mode because the keyboard isn't working and normal windows isn't working either.

Got any suggestions? Do I have some serious funk? Did some piece of hardware decide to stop functioning properly (power supply)?

I have been Googling this issue without any success. Sometimes it feels like you are the only one to ever have a particular issue.

This happened very late last night and now I am at work so I'm not able to touch it for the next 5 hours or so. The only two things that I can do right now is go into the BIOS settings or watch it go into Windows and then get the... Read more

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hello all. i have run into a dilemma. i have important files on my system, so want to repair the install, as opposed to restoring from an image, or reinstalling.

i have win7 x64 on a single raid disk (single because is already setup when i buy more disks). this system has been operation for more than 6 months.

i had avg=-x64 free, it had some errors last week(first time i have ever seen this), so i removed it, and installed m$security essentials. after a few days i got a virus and or trojan, maybe vundo, from running a program fix that was cleverly disguised. i tried scanning with MSE to no avail. so i removed the deadbeat program and reinstalled avg-x64 free .

in the recent past, the pc started to exihibit some symptoms. after boot, and after splash screen, it would stay on a black screen for about 30 seconds while hard drive thrashed incessantly, then the login screen would finally come up. this is the main symptom that bugged me enough to run the scans. i also had checked the windows firewall, and i cant get into that, its kicking back errors and wont let me access some stuff across my network. looks like the virus had a field day.

so after putting back on avg-x64 free, i updated and ran scan, and installed/updated malwarebytes and ran scan. it found stuff, i removed them, restarted. i thought teh system was clean eventhough still thrashing like mad, the next day i ran them again it found more stuff, and removed them. a couple of them were regis... Read more

A:black screen after splash before login - restarts

ok, i realized that i can run a few basic apps from the command prompt in the repair system. so i have briefly looked through teh registry, 'regedit/s' particularly at the runonce and run, no entries found there if im looking in the right place. then i found notepad, and was able to use it as a file browser by switching it to all fiel types, and i was peering around int eh temp directory of the system32, and then i thought, why not try to run explorer.exe, when i did it kicked back the error EXPLORERFRAME.DLL is missing. try reinstalling etc..

so i wonder, could this be the problem why it wont load after the splash screen?

edit, after lookin in the system32 folder, the file EXPLORERFRAME.DLL is there.

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Hi all,

I'm building a HTPC and thought I would try Windows 8 on it. I downloaded the ISO and burnt it to a disk, but when I booted from that on the new PC (with a totally clean HDD and no existing OS) it would freeze on the splash screen - a black screen with the word "Windows" in white.

I tried the disk in my Win7 box and it seemed happy to run setup.exe that way, so I installed Win7 on the new HTPC and then installed Win8 over the top. It seemed to install ok, until it had to reboot. Now booting off the HDD with Win8 installed, it gave me the same problem as on the CD - hanging on the splash screen.

My system is built with the following hardware:
AMD A8-3870 (am using the onboard GPU - no additional graphics card)
ASRock A75 Pro4-M motherboard
8GB G.Skill DDR3 RAM
WD Green 1TB HDD (partitioned into 300GB/700GB for OS/Data)

Any suggestions on how to resolve this? I had a bit of a look through existing threads but there are so many "freeze" threads it's hard to find any that match my circumstances.

Thanks in advance for any help you can give.

A:Freezing on splash screen

I needed to update my ASRock motherboard drivers. The latest BIOS had some patches to support Win8.
I needed to reinstall from scratch again as my first install was broken when it couldn't reboot properly, but I have it all working now. Huzzah! =)

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I have a weird problem..

So one day about two weeks ago I wake up, PC is on, nothing strange. I jump on, go to listen to music and all I hear is a static mess. Naturally I think I've somehow blown my headset, which is upsetting considering how much they cost. Go to troubleshooy, nothing is wrong with the headset. So, I restart my computer. It post beeps, but then shuts down, and starts all over. Hits splash and shuts down again. So. I unhook some stuff and eventually get it to where it'll stay on splash but it takes forEVER for anything to happen. But even then it never goes past the splash.
Initially I was thinking PSU, but it turns on fine with no problems there. Then I was thinking CPU, but it shows it in splash registering fine.

Any idea?

A:Splash screen freezing.

Also! Let it run through splash. And after ten minutes of going through SATA information, it said:

"WARNING! Computer is now in safe mode. Reset your CPU or memory frequency in the CMOS settings"

So I randomly decided to pull out my RAM and CMOS battery. Putting RAM in a new slot. When I started it, it was a little faster on splash but said something about Hyperthreading.. I have no idea.

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So just today my computer started acting weird. I turn it off each night rather then leave it running, but now it seems I may have no choice.

Upon turning it on this morning, I see the Windows Xp splash screen as usual, only it is taking alot longer. I notice the progress bar is freezing and then slowly filling up one bar at a time. I got up, went and got some things done around the house. I come back 15 minutes later and it's still loading at the splash screen.

So I reset, and try to go to last known good config. Same freezing issue.

I tried safe mode, and it froze while booting into safe mode.

I waited an hour, figuring maybe it needs to cool down. Same deal when I turned it back on.

In fact, the only way it works (I am using it now) is if I unplug the power cord and then plug it back in and turn it on. Everytime it freezes, that fixes the problem. Nothing else will.

I have a dual core processor, 2 gigs ram, geforce 8500 gt video card, a 430w psu, a sata 250gig hdd, a sata dvd burner and an ide dvd burner. I have never had problems like this until today.

Any ideas?

A:Computer hangs at Windows XP splash screen

It sounds like the power supply is going bad so you will need to take it into a shop for a check up.

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On Bootup it gets to the motherboard splash screen then does one of two things. It either goes to a blank green screen or a blank white screen. Does not even make it to POST.

I've replaced the PSU and the HDD with brand new ones.
I have made sure all fans and my CPU's LCS are working.
I have swapped the memory sticks around and ran error checking on both ( was fine ).
I have reset the BIOS.
I have removed the GPU and ran off of onboard.

All produce the exact same result.

So it seems to me as if it's either the CPU or the motherboard are damaged. Is there any way to tell which without buying new parts, as I have no replacement for either.

A:Solved: Freezing at MB Splash screen.

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Hey guys somebody recommended this site for me to ask about my problem. Anyway I have a problem with some games like GTA 5, Watch dogs, CS : GO in which "audiodg.exe" process continues to use more RAM after I start one of those games. This only happens when I play these games. I saw a bunch of other threads that said mainly update your drivers and check the enhancements issue. I originally installed my audio driver using Driver pack solution Ver. 14.9. But after seeing these threads I tried updating my audio driver. I tried downloading it from the official site and from a bunch of others but each time I do so and restart Windows just freezes at login screen and then I have to boot into safe mode and use system restore to remove the new driver. Right now my audio is working but I don't have the enhancements option at all. Sorry if I got any grammatical / spelling mistakes english isn't my language. I'm also not that good at computers so please help. Here are my Laptop specs or what I managed to get from the systemrequirementslab detection tool.
Processor Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz
Manufacturer Intel
Speed 2.7 GHz
Number of Cores 4
Family 06
Model 25
Stepping 5
Revision 02
Video Card 1 Intel(R) HD Graphics
Manufacturer Intel
Chipset Intel(R) HD Graphics
Dedicated Memory 64 MB
Total Memory 1.7 GB
Pixel Shader Version 4.0
Vert... Read more

A:Windows Freezing at login screen after installing driver

Hello and welcome Chuck now can I make a very simple suggestion that you get a dedicated sound card? I run the Asus Xonar DG in all my desktops and have never had a problem and they are really cheap.
The GUI for the sound is just fabulous (or I think it is) for mixing and generating difference effects and if you are into gaming or music (like me - music) you will find the Xonar the real deal.

The other stuff you have ben trying to get rid of I am not quite sure what it is you are doing. The after market fix things I don't like that Driver pack solution as I have found they create more problems as sometimes than they solve.

Anyway take a look at this https://www.asus.com/au/Sound_Cards/Xonar_DG/ by the ay I run 5:1 systems off mine my favourite being the Logitec Z506 Surround Sound Speakers Z506 again not expensive at all and the sound quality really good.

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I don't use this pc much but the last time I used it it was perfectly fine which was a while ago.
Now I turn it on for my ex's kid so he can play spore and whenever I start ANY game it freezes at the start of the game.
Thought it was a driver issue, changed drivers.
Then that didn't work so I changed the video card.
Then that didnt work so I ran memtest and the ram passed.
Then maybe thought the old XP install was borked so I put on win 7.
Still freezing so I changed out the hard disk altogether.

Pc specs:

Amd phenom II 9950
Asus M3A79-t deluxe
Ati 4870 x2
Corsair XMS2 DDR2 PC 6400
Pc power and cooling 750w psu

I *CAN* boot into safe mode with no issue and even to a normal desktop in the msconfig diagnostics mode but I cannot get online even with safe mode with networking.

The system event viewer says:
'The network list service service depends on the network location awareness service which failed to start because of the following error:
the dependency service or group failed to start'

Application event viewer says:
'The winlogon notification subscriber GP client was unavailable to handle a notification event'
What the problems are:

PC freezes in XP when I try to launch a game
PC freezes in win7 after welcome screen but before desktop login
PC will boot in safe mode/msconfig diagnostic mode.

So far I have:

Tried 2 different win 7 copies
2 PSU's
2 hard disks
2 video cards, ATi and Nvidia
2 sets RAM
Uninstall/reinstall video... Read more

A:Freezing PC at login screen, Windows 7 *fresh installs*

The motherboard has to be the issue here...

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I'm running WinXP Home Edition SP2 on this one machine. Latest updates from Microsoft. I have systematically updated my hardware drivers in an attempt to solve this problem, including Nvdia's drivers just this afternoon.

I'm seeing this behavior where the system will reboot okay, except there is an INCREDIBLY LONG delay between when the WinXP splash screen shows up and when the user login screen appears. By that time, my flat panel has decided nothing is happening soon, and has turned itself off, so to check that login is available I usually have to move my mouse.

I have tried to systematically track this thing down, including worrying that my hard drive or IDE were going and being really careful about backups, and buying a replacement hard drive in hand. It does not appear the system is concluding C: drive is dirty. I have tried setting dirty scan time long and deliberately setting C: dirty, thinking that was a problem and I could intervene. Doesn't speed things up. I have tried going into Safe Mode and poking around, but I don't see what to look for, i.e., all seems okay. There are no special startup gizmos AFAIK and boot.ini looks pretty vanilla.

I thought maybe nothing was wrong and there was something amiss with the display or graphics card, but I have no consistent evidence of that.

The system returns, and is stable, it's just that this happens maybe a half hour or so later. I'm loathe to try different kinds of system combinations because of that.... Read more

A:long delay between WinXP splash and user login screen

Which company is ur pc? do u keep ur system up for days or like that? which antivirus u use? did u scan ur system with it?

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I have a Compaq/HP laptop running Windows XP SP3

I had a nasty virus (SecurityTool) on my computer and thought I had it cleaned out. As the final step, I ran MalwareBytes and it asked me to re-start.

When I tried to restart, the computer started cycling through the Compaq Flash Screen ==> Select_OS_Options ==> Windows Flash Screen, then it would go back to the Compaq Flash screen and it cycles through those endlessly.

If I hit f10 on the Compaq Screen. I can get to the PhoenixBIOS setup Utility. About the only thing i can do in there is run the Hard Drive Self Test under Diagnostics, but it doesn't find anything wrong using both the Quick and Comprehensive Tests.

If i hit the Recovery Console option on the Select OS Options, I get the Blue Screen of Death (BSOD) with the following error:

STOP 0X0000007B (0XF7A57524, 0XC0000034, 0X00000000, 0X00000000)

Can this be fixed?

Let me know if you need more information!

Thank you!

A:Computer doesn't get past Windows Splash Screen

Reference: http://www.bleepingcomputer.com/forums/topic344084.html.Since you currently have an open topic in Malware Removal Logs...you need to be patient and resolve the issues raised in that thread.Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere.Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you with your malware topic and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Please DO NOT make another reply to that thread until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a ne... Read more

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OK, it all started when i ran ad-aware se. it found some adware. i looked over them and nothing looked essential to the computer running, so i deleted them. so i reboot. after i reboot, i get a system network error right after i select the name i wanted to get on xp with. i cant remember exactly what it said but it gave me 1 minute before it would auto-shutdown my computer. i couldnt stop it, so i had to wait. then when my computer came back on, i couldnt get on the internet. i tried everythign, but it wouldnt connect. so then i thought that i had just deleted some important files when i ran ad-aware.

so then i decided to pop in my windows xp pro disc and do a repair. well the repair goes fine. then it reboots after it finishes repairing. well the first thing i see after i see my intel motherboard splashscreen, is an error screen (not blue, its black) that says there was an error and if i wanted to start in safe mode, safe mode network (i think), safe mode...something else, start back at the most recent configuration where my computer worked, or start windows normally. well i tried all of them and none of them helped me. with each i got the same error:

my computer would come to that black screen i just describe above, then no matter what i picked it would go to the windows xp slashscreen (you know, when it shows the bar loading). it would just hang there for about 2 seconds and then jump right to a blue screen. the blue screen stays on for about half a second, and then... Read more

A:Computer won't boot past the Windows XP splash screen

Boot up www.knoppix.net and back up your files. Reformat and install XP. I'd suspect a virus based on 'auto-shutdown'.

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I am running Windows XP Professional on the system. Everytime I boot the machine I get 1 post beep and it loads all the settings then after the Windows XP screen the computer reboots. I tried booting the computer in safe mode and the same thing happens, I also tried loading the last known good configuration and the same problem occurs. There has been no hardware additions to the system. If anyone can help me out on this I would greatly apprecitate it. Thank you.

A:Solved: Computer Reboots After Windows XP Splash Screen

You can try going into the recovery console and do chkdsk /r


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I'll start my computer, it will post and go into the BIOS just fine, it will always get past the screen right after the bios (with the motherboard logo and the windows spinning dots) and then it will go to a blank screen of blackness. It's had this problem off and on for a while, and I put in a new power supply about 2 weeks ago and it fixed the problem but now it will only boot into safe mode.

It has no problems in safe mode and I have not seen it BSOD once.

What kind of necessary information should I gather for y'all? This has been happening for a couple of months now, and it used to be sporadic on the old power supply, but then it always happened, and now it seems to be happening all of the time now as well. Oddly, if I were to disconnect the ethernet cable it seemed to boot up better on the old power supply, but it doesn't matter what I disconnect now, it doesn't seem to want to boot up past the spinning logo thing before you actually get into any kind of windows 8.

Thank you all so much!

A:Computer will not boot up past the windows splash screen

First off, the ethernet cable has nothing to do with it. Of course the old adage goes. If it worked before you messed with it. Now it does not. You did something wrong.

Go back and check all connections and add-on cards. Also what is the wattage of the new Power supply. What is the wattage of the old Power supply.

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Before anyone asks I'm not sure of the system specs of the computer in question. I bought it cheap off of a friend and he's doesn't remember the specs and I can't get into it to check them.

When I start up the computer it loads with a new loadup screen (did not happen till after the problems started). The screen says Asus Motherboard A8N-SLI Deluxe. It then goes to a screen that shows PCI device listing . . . I'm not sure what it all is for. At the bottom it says "A disk read error has occurred" "Press Ctrl+Alt+Del to restart. Occasionally it skips this screen and instead goes to the windows 7 Splash screen, but regardless of which it goes to I can't do anything else except restart the computer.

When I press F8, F10 or F11 it goes to either RAID Utility or Setup Utility and then I can't get any further with it without restarting and the aforementioned problems continue.

I'm fairly certain it's a virus, my computer was showing signs of a virus in the days leading up to this problem but as Malwarebytes failed to show any problems with the computer when I scanned it I ignored the problems. I'm also aware that all I may be able to do is wipe the harddrive, and I'm fine with that. I just want to be able to use it again, though if it can be fixed without resorting to this I would appreciate it.

A:Computer will not load past windows splash screen.

Quote: Originally Posted by Rethis

Before anyone asks I'm not sure of the system specs of the computer in question. I bought it cheap off of a friend and he's doesn't remember the specs and I can't get into it to check them.

When I start up the computer it loads with a new loadup screen (did not happen till after the problems started). The screen says Asus Motherboard A8N-SLI Deluxe. It then goes to a screen that shows PCI device listing . . . I'm not sure what it all is for. At the bottom it says "A disk read error has occurred" "Press Ctrl+Alt+Del to restart. Occasionally it skips this screen and instead goes to the windows 7 Splash screen, but regardless of which it goes to I can't do anything else except restart the computer.

When I press F8, F10 or F11 it goes to either RAID Utility or Setup Utility and then I can't get any further with it without restarting and the aforementioned problems continue.

I'm fairly certain it's a virus, my computer was showing signs of a virus in the days leading up to this problem but as Malwarebytes failed to show any problems with the computer when I scanned it I ignored the problems. I'm also aware that all I may be able to do is wipe the harddrive, and I'm fine with that. I just want to be able to use it again, though if it can be fixed without resorting to this I would appreciate it.

Sounds like a Hard disk issue.Run chkdsk


... Read more

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I'm rebuilding a Toshiba Tecra A6. I have installed a new HDD and have run the installation disk. Unpack was successful. Now unable to complete the installation. Laptop is freezing on the XP splash screen during boot.


A:Toshiba Tecra A6 freezing on XP splash screen

t boot:
What were the circumstances that necessitated a new HDD & re-install?

Which XP & service pack?

What are the capacities of the old & new HDDs?

Are you installing XP from an operating system CD or a Toshiba recovery disk?

Did you run diags on the new HDD? Brand, model & model # please.

Is this the first boot of the install?

During the install, did you select quick format? If so, run install using the non quick format. During the non quick format, install runs chkdsk, which looks at the HDD for bad sectors, before installing XP.


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System InfoOS Name: Microsoft? Windows Vista? BusinessVersion: 6.0.6002 Service Pack 2 Build 6002OS Manufacturer: Microsoft CorporationSystem Manufacturer: Hewlett-PackardSystem Model: HP ProBook 4710s System Type: X86-based PCProcessor: Intel® Core™2 Duo CPU P7370 @ 2.00GHz, 1995 Mhz, 2 Core(s), 2 Logical Processor(s)BIOS Version/Date: Hewlett-Packard 68PZI Ver. F.08, 7/14/2009SMBIOS Version: 2.4Windows Directory: C:\windowsSystem Directory: C:\windows\system32Boot Device: \Device\HarddiskVolume1Hardware Abstraction Layer: Version = "6.0.6002.18005"Installed Physical Memory (RAM): 2.00 GBTotal Physical Memory: 1.99 GBAvailable Physical Memory: 1.33 GBTotal Virtual Memory 4.22 GBAvailable Virtual Memory: 3.72 GBPage File Space: 2.29 GBOkay, for the past few months I've been getting random BSODs telling me a driver is incorrectly installed or some such. I've been putting up with it for a while, but no more. The deciding factor was when a BSOD occured, restarted my computer, then froze with horizontal lines on the "splash screen" repeatedly. My laptop is currently in Safe Mode with networking, and so far no trouble. Help me out? Here are the BSOD dumps:==================================================Dump File : Mini031710-01.dmpCrash Time : 3/17/2010 11:35:01 PMBug Check String : DRIVER_CORRUPTED_EXPOOLBug Check Code : 0x000000c5Parameter 1 : 0x00000004Parameter 2 : 0x00000002Parameter... Read more

A:BSODs and freezing/glitchy "splash screen"

Many different errors, Safe Mode working OK....I'd probably start in "Am I Infected?" forum.

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No matter how many times I reinstall, uninstall or install Word 2000. My whole computer freezes whenever I try to run it.
I get as far as the Splash Screen until everything but the mouse pointer freezes.

When I use Ctrl-Alt-Del, I am presented with a blue screen saying that my System is Busy Waiting for the Close Program Dialog Box.

Hitting any key goes to a black screen and a message box stating that the System is Dangerously low on resources and that I need to close some programs. Doing this doesn't work and the only way to get the computer going again is to restart it.
I'm confused because once the computer is booted up I have an average of 70 - 75% of resources free. And by using Norton System Doctor I am able to see that right up until my computer freezes I have at least 65% of resources free.

If anyone knows how I can fix this I would be very greatful.

My computer specs are:

Pentium 4 1.5Ghz
256Mb RAM
55 GB Hard Drive (34 GB Free Space)
NVIDA GeForce 2 100/200 Graphics Card

My startup list is:

StartupList report, 06/01/2003, 8:40:29 pm
StartupList version: 1.50
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options

Running processes:

C:\WINDOWS\SY... Read more

A:Word 2000 Freezing at Splash Screen

Probably a bit more information than we need.

But try Word troubleshooting:

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Ok so my computer is this:

amd 64 3700
asus a8n-e
windows xp sp2

I was using it fine a few minute ago then while i was using winamp i accidently hit the shortcut key to log me off windows - when i tried to go back in by clicking my name it thought about it for a few seconds then gave me a blue screen maybe 3 or 4 lines of writing with a number at the start.

The thing is it disappears really quickly so I can't tell what it's saying.

I went to the boot menu thing and tried safe-mode and starting windows with last good config but nothing is working. It still gives me the writing and blue screen no matter what I do.

I've unplugged it as well to give it a cold boot but nothing is happening.

Does anyone know what the blue screen might be saying to me or anyway to fix this?

Is it software or something much worse?

My next idea is to whack my windows cd in and try to repair it but I just know I'm goign to need to reformat or something

Thanks in advance

A:Computer Stuck In Cycle With Blue Screen/windows Splash

windows will generate a minidump file for every bsod it comes up with. they are stored in the %systemroot%/minidump folder of the hdd. if you can access safe mode, zip 5-6 of a few recent ones and post them here. alternatively if you cant, then use a Linux Live CD like Knoppix to copy that and also your important data, just in case. post the attachment here (minidump.zip) and someone here can read it..

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I have a Lenovo Yoga 260 Type 20FD that keeps getting stuck on the Lenovo splash screen.  I can hold the power button, turn it off, back on and it will load fine.  Until the next reboot where it will get stuck at the splash screen.  I've updated BIOS to 1.63 and still no change.  I also reverted the OS back to factory default, but I still get he same behavior.  Anyone have any suggestions? 

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Anytime I turn on my computer, it stays on the mobo splash screen, and if i press any buttons to get off that screen (xpress recovery etc) any buttons except CMOS setup, it starts to load that page then it just goes to a black screen with a flashing line in the top left and in the center of the screen there's a green line next to a "".

And that's pretty much all I can get out of my computer right now.

Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
Antec Three Hundred Illusion Black Steel ATX Mid Tower Computer Case
OCZ StealthXStream OCZ500SXS 500W ATX12V / EPS12V Active PFC Power Supply
AMD Phenom II X2 550 Black Edition Callisto 3.1GHz Socket AM3 80W Dual-Core Processor HDZ550WFGIBOX
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Dual Channel Kit Desktop Memory Model F3-10600CL9D-4GBPK
Sony Optiarc 24X DVD/CD Rewritable Drive Black SATA Model AD-7240S-0B - OEM
EDIMAX EW-7728In 32bit PCI Wireless 802.11n Draft 2.0 PCI Card
XFX GTX 260 video card

A:Computer freezing after mobo splash

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About week ago my computer started freezing and than shuts down it reboots on its own and then hangs at bios splash screen (will stay there at bios for hours if u let it) until you reboot it than it comes back up fine until it does it again. The only thing I noticed is if the machine is off for awhile it takes a lot longer for it tohappen, If you restart it it last around 15 -20 mins. Tried all of the below sofar no help:
1) Updated all drivers and checked device manger for errors.
2) checked and defragged drive C: drive (ssd)
3) checked both for events and dmp files (nothing ) made sure reporting was on
3) Ran windows mem check froze twice while testing once with both strips andonce with only one strip
4) replaced ram
Still doing exactly same thing Please help!!!

OS Windows 7 Ultimate (x64)Service Pack 1 (build 7601)
MOTHERBD Gigabyte Technology Co., Ltd. P55A-UD3
PROCESSOR 2.93 gigahertz Intel Core i7 K 875
DRIVES c: Crucial M4 CT512M4SSD2 2.5"MLC Internal Solid State Drive SSD
Monitor Samsung SMS23A550H 23"

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Hello all,

I'm attempting to help a buddy fix his computer. My knowledge of his system isn't very extensive, and his is even less extensive than mine.

He has Windows XP, I believe its Home edition 32bit. The computer is hanging up during boot right before getting to the login screen. The screen is black, though lit, and has a responsive mouse. Though it can be left on for hours it never progresses beyond this screen. This same error happens in safe mode. He doesn't seem to have his windows CD anymore so I can't even do a last ditch reformat, nor does he remember his administrator account password so that I can't do a repair using one my own CDs.

Possible causes. (These both took place during the session before this failure occurred.)

Mouse change from an older logitech wireless to a newer logitech wireless creating a driver conflict.

Apparently he recently got some sort of virus warning about an email he opened.

Any leads for how I could go about helping with this problem would be appreciated.

A:Windows Hang up between splash and login

Hi Uvanya,

Thanx for sharing such a wonderfull information with us.
I think that microsoft kb article no: 155053 also provides some additional information about the black screen error.

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Greetings! It appears that since yesterday afternoon my computer has kersploded on me. I've attempted to update my video card drivers, but to no avail.

NVLDDMKM.SYS FFFFF88011FA0CD8 base at FFFFF88011E30000

Windows 7 Professional (64bit)
AMD Phenom? II X6 1100T Black Edition Six-Core CPU
16 Gigs of RAM
NVIDIA GeForce GTX 560 2GB (single)
750 Watt Corsair CMPSU-750TX
80 Gig SSD

Please let me know if I've missed anything!

A:BSOD after Windows splash but before login

Sorry, I forgot to add this in my original reply:

Now, when I'm in safe mode (or when I was in the process of doing a clean video card driver install which would let me login like normal) there's these red lines going across my screen. I move my mouse across them and they disappear for a few moments but then return.

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So bacsically, my computer has decided to hate me. I never use to turn my computer off, but my mouse malfunctioned so i restared it hoping to fix the problem, however now my computer freezes on the login screen making it difficult for me to use my computer for its intended use.

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I have 64-bit version of Windows 7 Home Premium on an HP Compaq CQ5210f. More system details at the bottom. This problem happened twice in mid April, and now twice again in early May, both within days of each other.

The only thing that remains consistent is that I'm playing a 3D game with audio on, the winamp program. Completely different games each and every time, though, some far more gentle on the video card than others. The screen would freeze up and so would the audio, and my keyboard/mouse don't respond at all. I resort to doing a hard reset with the computer power button.

Each time, when I log in again, explorer.exe is frozen. the taskbar appears, but nothing on the desktop, and after a couple seconds it all freezes up, with the busy mouse symbol when I highlight taskbar. I can still move mouse around though.

I can do ctrl+alt+delete at this point at least. Restarting explorer.exe doesn't work, so I try logging out in that menu, which does work, although slowly.

I've tried scanning for virus and also a system restore to earlier point, no difference.

The only solution so far has been to simply log in safe mode - which DOES work by the way - and create a new account from scratch.

Last time I cut/paste almost everything between old account and new, this time I will only do basics like save games and documents/music/video.

Can anyone please explain or help me understand why this is happening? I'd hate to have to keep restarting a new account... Read more

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Hi-thank you for allowing me to post.

I got a virus that redirected me to phony websites, and would not allow me to go to any real malaware or spyware removal website. My computer was then unable to run Super anti-spyware, which had been on my computer. I had a friend give me a usb drive with super Anti spyware and Malaware Bytes, I renamed it as I have seen you recommend. I had to reinstall super anti spyware and open in alternate start mode. That worked so I restarted my computer and tried to run Malaware in safe mode. That didn't work and I got a strange error message. All I had to do though, was uninstall and reinstall and then it worked (in regular start up mode) So I ran Super anti spyware and malaware at the same time. After they were both done malaware said it had removed certain problems, but that it was unable to remove other objects, but that I needed to restart my computer and it would remove them. Ever since I've been having this issue:
Trying to start in safe mode, safe mode with networking, or last known good configuration, I get to the screen where I should be able to click on a user name, but the screen just comes up with windows logo and won't go to the option where you click on the user name-it just stays stuck.

And at one point the computer just turned off by itself. I would like to send you the Malaware report but I cannot even log in to my computer. I do remember seeing various trojans on there.

A:Computer won't even allow me to get past Windows XP Login screen

Right now this appears to be a hardware issue. I am moving this to XP (correct me if this is not XP). I think you need to run SFC..When needed we can come here to Am I Infected and look at the logs.

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I have an Acer Extensa 5620Z laptop running Windows Vista. Just today it would not start up properly. The scrolling Windows loading bar will run and then it will either go to a black screen with a frozen cursor and freeze, or it will stop at the Windows logo and freeze. I can get into Safemode.

I have tried running the CHKDSK repair, and system restore. The system restore doesn't even work because once it reboots, it just freezes before the login screen before it can even run. I have also tried Startup repair. CHNKDSK said it found no errors.

I also tried to boot into Safemode with Networking so that I could update virus definitions and run a scan, but it couldn't even do that.

Any help would be GREATLY appreciated.


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Hello - my husband has a Sony Vaio laptop. Tonight he went to wake it up from sleep mode and it said that the computer had been locked and only an administrator could unlock it. Well of course he is the administrator. He moved the mouse and the notice disappeared (weird). Then he went to open Google Chrome and it said Google Chrome has crashed. A strange error message then popped up which we of course didn't write down because in that moment we didn't realize much was wrong. We decided to restart.

After restart, the computer appears to be booting normally and then gets to the Vaio welcome screen where a Windows XP dialog box pops up that says Windows is starting up. This eventually becomes a dialog box asking for username and password. The username field is populated with his username and the password field has a non-blinking cursor. You can't click or type in the password field nor can you click "ok" or "options" below it. The mouse moves but nothing can be done. Also, this laptop has a fingerprint reader (we never set that up) and the little icon for the reader appears in the upper left hand corner of the screen. If you hover the mouse over that it turns to the hourglass.

I've tried starting in safe mode and safe mode with command prompt. Neither gets me anywhere. They eventually show the same Windows XP dialog box that says Windows is starting up, but never get to the username and password screen. In safe mode, after it sits there... Read more

A:laptop freezing on login screen

for the future do not use sleep/hibernation causes nowt but hassle

do you have xp disc if so http://michaelstevenstech.com/XPrepairinstall.htm

if you have no disc then get one if possible from someone else, if thats a no no then you are going to need to repair/reinstall at some point, sony may be able to provide a disc if the lappy came from them without one
did the lappy have a image of xp on it to repair , like hit f12 on start up to access recovery ??

go to reply no. 5
other options but not likely to work but you never know is a bios reset , remove battery press power button for 30 secs leave all off for 30 mins , put back together

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Hey guys,

Just wanted to vent my frustration with something i am having issues with.

I have been working on a clients computer (spec irrelevant i feel) and have had this continual problem which i suspect hardware fault, (or static issue?).

What happens:

Press power button, PC starts to load. During the boot process (JUST BEFORE) the windows splash screen (XP PR0) blesses my computer, the thing restarts the entire process only this time (as usual) i get the options (start normally, last nown config, safe mode etc) pressing any of these continues takes us back to the drawing board (restarting giving options etc etc)

UNLESS, while booting the computer (AGAIN) i got impatient and unplugged the pc during boot (pulled cord straight out of psu) wait a few seconds plug it back in and boot, options come up, only this time (as usual) windows has detected power issue blah blah, i start windows normally and eureka! up it loads.


I have tried countless things hardware wise, removed all components from the motherboard and reseated. Had forward replacements sent for absolutely everything (exchanged them) removed a PCI sound card (which interestingly solved the problem for 2 days before it started again).

I am struggling to understand why this is doing this, could it be a static issue or power? (Also tried replacement PSU and MOBO) i come to this possibility because of the way i can get the computer to load windows through violently removing the cable from psu an... Read more

A:Computer restarts just before Win XP Splash screen, unless i ...



could it be a static issue or power? (Also tried replacement PSU and MOBO)

well, what did you install? and did you try just 1 memory stick? another hard drive?

did you try an out of case build?

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Hi im new here and i have a big problem

So about a week ago my computer started to crash when i turned it on it would get the the windows xp splash screen and then it seems as soon is its done loading computer would shut off. of course i would then try to turn it back on this time it would work seemed pretty weird to me so i did some research couldnt find anything.

As the week went on it went from one crash then turn on to 5 then 6 then 7 then 8 and now it is like 17.

I dont have a clue what could be causing this.. i really would like to know and get some help.

anyone have any idea to this?

A:Computer crashes on XP splash screen

Probably a bad hard drive... How old is the computer... also, brand and model please.

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When I boot my system, it freezes on the XP splash screen with the little green progress bar. This worries me because the same thing has happened before I upgraded to XP x64. It makes me think that it might be hardware related. The only programs that i had installed both times were speedfan, windows defender (a different version due to the 64 bit upgrade, of course), thunderbird, and firefox. Booting in safe mode doesn't help either. Any ideas?

A:Computer freezes on XP Splash screen

it may be hareware related, like the HD...

or it could just be that 1 of the Windows files is corrupted or damaged..

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Hi all - I really hope someone can help me

On Saturday my computer started giving me problems when starting or resuming. It boots fine but when it gets to the windows 7 splash screen the log in box takes up to 20 mins to display. When it does display I can log in and the computer runs fine.

I have tried:
- virus scan which is clean
- malwarebytes comes up with nothing
- restoring to before the problem started

But, the problems remains - up to 20 mins for the log in to appear. It is almost as if it forgets to put it up.

I really hope someone has some suggestions. Thanks in advance

A:computer hanging on splash screen - please help

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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Let me start off by explaining how the problem occurred. My friends old computer crapped out (i believe it was the power supply), so she got a new one. She wanted me to get the files off of her old HDD, I told her I didn't know much about hardware yada yada. Anyways, i put the old HDD into her new computer, old HDD is an IDE, the one in her new computer is SATA. Once i put it in and connected the cables, closed the case and restarted it would get to the windows splash screen and shut down without warning. I tried to reboot a few times but it did the same thing. Took out the old HDD (left the original HDD in it) and then thought it would be fixed. It still does the same thing, will get to the splash screen and shut off.

I've tried to reboot in recovery mode, safe mode (with networking and command prompt), ive tried all other options that come up with f8. But everytime it will shut down on the splash screen. No beeps, no warnings. With safe mode, it will always shut down at crcdisk.sys.

Ive tried the CD that came with the computer, will load up until the splash screen of that and then shut down. I've also tried my windows 7 cd, windows vista cd, xp even. but same thing with those, it will get to the splash screen and shut down (i cant access any recovery options). Im not even able to preform a clean install if i wanted to.

I can't get into any command prompt to try a chkdsk or sfc.

Ive gone into BIOS, and rest the configuration settings, loaded fail safe defau... Read more

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A few weeks ago I got home from work, turned the computer on, and it would not go past the black XP splash screen, the little blue bars just going from left to right endlessly.

I use last best known configuration, and it worked... once. The next time I booted it did the same, but last best know configuration would not work again. I googled it, and tried all the suggestions I found, moslty running recovery console, fixmbr, chkdsk, etc... but nothing worked until I tried system restore. Viola.. it worked!

But now it did it again this morning, I was able to use last known config one time, and then had to restore to 2 days ago, (yesterday, the 19th was not avail as an option for some reason) and is working again now.

Any tests I can do to find out what is causing this to happen?

I thought maybe it was usb related, since last night I transferred a file from one computer to this one via thumb drive, and read where someone else had a similar problem, but I do not have usb as a boot option in bios.

my system is:
HP Pavilion Media Center
Version 2002
Service pack 3
AMD Athlon 64 x2 Dual
2.41Ghz 3.43 GB Ram
Asustek motherboard
Nvidia GeForce 6150

If you need more info. let me know!

Thanks in advance!

A:Computer hangs at XP splash screen

A clean install...or a recovery/restore, since it's an HP system.Some critical file may be damaged...but you have provided no clues (IMO) as to what that might be.Have you checked the errors listed in Event Viewer...for clues as to what requires attention?How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ Finally...you might try the MS FixIt Center..Louis

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I have a computer running XP Home. When the computer is turned on it starts up normally and a few seconds after the Windows XP splash screen, the computer restarts. It does this in normal and safe mode. I used a cd with BartPE and loaded the computer. When the BartPE is loaded, and I try to view the hard drive it says " file or directory is corrupted and unreadable". I have also tried fixmbr and bootfix, nothing changed. Is there a way I can at least extract the information off of the hard drive?


A:Computer keeps restarting after splash screen

Data-recovery software, Google for the various programs.


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Hello everyone...

I have a major problem. I'm running Windows XP Home Edition. Originally, about a week ago, I uninstalled some software that required a restart, so I let it automatically restart. Big problem. My computer won't boot back up! It goes through all of the normal boot processes, gets to the black windows screen with the green loading bar, THEN it gets to the blue splash screen, and it freezes!

I wiped my hard drive and thought it was fixed. Then I installed Unreal Tournament 2004, restarted at the end, and bang, it froze again. I've removed all PCI cards, unplugged and replugged hard drives...the whole bit.

The main problem is, I CAN'T BOOT INTO ANYTHING! I can't boot into safe mode, network mode, command prompt, last known good configuration, ANYTHING. They ALL come back to the splash screen that freezes! PLEASE, PLEASE, any help will do. I'm at my friend's house, so I can't make a boot disk, would that help? Thanks in advance...

A:Computer Freeze on Splash Screen

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Well here's the problem: Around two days ago I got home and my computer wouldn't run Firefox, the problem was something like insufficient resources, so I decide to restart (I have the bad habit of restarting my just pressing the button on the comp.) So when the computer boots back up instead of booting to the Windows XP splash screen it boots to a blank screen with a blinking "_" in the upper left corner. I can't boot to safe mode and the only thing I can enter is setup, which is by pressing f2 during the dell screen. Anyone have any ideas?

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Hey guys,

I've been having a problem that's been driving me crazy. Yesterday, I was playing The Witcher on my computer, and suddenly everything freezes, the screen goes black, and then after a few seconds the motherboard manufacturer logo, Gigabyte, appears like when you turn it on.

I thought I must have missed an auto-update notification, and that it restarted for me, so I sit back and wait, thanking god I'd just saved my progress. When all the preliminary screens and data finished scrolling, and the Windows 7 logo appeared with the whirling color-balls, it suddenly went blank. A beep was heard in my computer, and then the Gigabyte logo appeared again.

It just keeps going through that cycle. Loading everything, almost getting to the log in screen, then shutting off and restarting.

I've replaced my hard drive, since the one I was using was going on 9 years, but that didn't help.

I recently bought a GeForce GTX 670, if that has any relevance to this matter.

I also have a 650 watt GX PSU, 8 GB of RAM, a rocketfish sound card, a wireless internet card, an intel duo core quad processor, two hard drives; a 500 GB (my new one), and a 1 TB drive (1 month old). I have a DVD-RW 8X drive, as well, and a Gigabyte motherboard.

Could it be the motherboard acting up?

I'm going to try and reseat all of my RAM one at a time, see if that helps, and remove the graphics card, see if that helps, too.

I know it's not an HD problem, since there was no c... Read more

A:Solved: Computer keeps restarting at windows screen, before login.

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Hi, I have windows vista on another laptop - a samsung r60 and it keeps freezing at start up. Can't get past the user log in screen. At first, last known good configuration would start the laptop but now even that doesn't work. It's been running slowly for months before and a mcaffee scan revealed no viruses. Can't do a system restore because there are no restore points - would restore system state work and how do I do this please? Or can you offer any other advice? Have also tried directory service repair. Many thanks, Terri

A:Vista freezing - can't get past login screen

Try booting with the Vista DVD and choose Startup Repair.

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