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McAfee Real-Time Scan does not remain enabled. Quick Scan and Full Scan will not run.

Q: McAfee Real-Time Scan does not remain enabled. Quick Scan and Full Scan will not run.

Greetings,

My McAfee Real-Time Scan will not remain enabled. When I try to run either Quick Scan or Full Scan, an error message comes up, telling me to return to the McAfee Internet Security Home and to try to run the scan again.

I have followed their instructions for re-enabling the Real-Time Scan to the best of my abilities, by trying to restart the McShield Service, and by running the oas-disabled-fix.cmd utility that they instructed me to download. The oas-disabled-fix.cmd utility will not run.

I have contacted McAfee and they have told me that it is a problem with Windows Update. I have contacted Microsoft and told them that as well, but they seem to be trying to rule out any other possible cause, than what McAfee says is the actual cause of the problem, thereby dragging this out even longer.

Microsoft is supposed to be getting back to me again tomorrow, but any other help would be appreciated.

Thank you for your time.

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RELEVANCY SCORE 200
Preferred Solution: McAfee Real-Time Scan does not remain enabled. Quick Scan and Full Scan will not run.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 166.8

Was working on the computer yesterday, running Firefox and suddenly went offline. Could not go online again with Firefox, IE or anything else. Did a system restore, didn't help. McAfee AV+ won't run a scan and real-time AV protection keeps turning itself off. I was able to connect to the 'net when I installed a wireless USB adapter and disconnected the ethernet cable.Now Ad-Aware has shut down too

A:McAfee AV+ scan won't run and real-time scan keeps turning off; browsers stopped working, Ad-Aware quit too

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 166.4

I have been having a few problems with my computer recently. It has become very slow and freezes a lot. A few days ago, my hotmail account was hacked and an email sent to every one of my friends. So I tried to run Virus Scan to see if I had a virus and it never completes a scan; instead, it always says that it unexpectedly stoppped and to please close and try again. I've tried running both full and quick scans to no avail and also tried in safe mode with no success. Please help! Thanks!

A:McAfee Virus Scan Cannot Get Through A Full Or Quick Scan

Hello and welcome. Let's try a Safe Mode scan.Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..DO NOT run yet.Open SUPER from icon and install and Update itUnder Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.Now reboot into Safe Mode: How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox or Opera browser click that browser at the top and choose: Select AllClick th... Read more

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RELEVANCY SCORE 157.2

Almost every time I do quick scan and got nothing and I think it is good. However, I just read online, it says that when quick scan does not find anything then you do deep scan. It confuses me, since it means I should do deep scan all the time. ?
 

A:quick scan vs deep scan/full scan ( antivirus )

the 1000$ question is
which anti-virus
ON windows defender and malwarebytes and many others only a quick scan is necessary
The converse of what you have read is usually the case eg. You do a quick scan and only if that finds something should you then need to follow it with a full scan
For instance a threat scan on Malwarebytes paid for edition or the scan on the free version will scan up to 99% of the system
A full scan also scans the system restore points and other unusual places to detect, or at least try to detect, all possible traces of infection.
As I said it depends on the AV and to some extent the OS which I presume is not Windows 2000 as indeed commented on by my colleague Cookiegal in another of your topics
Also, it appears you're running Windows 7 and if you don't still have your Windows 2000 computer you should visit your profile and change that information so that it's current which makes it easier to help you in some casesClick to expand...
 

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RELEVANCY SCORE 146

Receive bad pool caller when attempting to run registry scan and norton full/quick scan.

Latest dump error:

0x000000c2 (0x00000040, 0x00000000, 0x80000000, 0x00000000)
Thought it might have been problem with linksys software - pc locked up on a linksysfile. Removed/unistalled product; rebooted machine. Attempted Norton full scan - still received 0c2 abend. Approximately 5900 files are successfully scanned before it tanks.

Machine: Gateway GT5228
OS: Windows XP SP3

Any help would be greatly appreciated.

If you need additional information, let me know.

Best Regards
 

A:bad pool caller during registry scan and norton full/quick scan

Leafs22 said:


Receive bad pool caller when attempting to run registry scan and norton full/quick scan.

Latest dump error:

0x000000c2 (0x00000040, 0x00000000, 0x80000000, 0x00000000)
Thought it might have been problem with linksys software - pc locked up on a linksysfile. Removed/unistalled product; rebooted machine. Attempted Norton full scan - still received 0c2 abend. Approximately 5900 files are successfully scanned before it tanks.

Machine: Gateway GT5228
OS: Windows XP SP3

Any help would be greatly appreciated.

If you need additional information, let me know.

Best RegardsClick to expand...

Hi Leafs22,

This is Mike from the Norton Authorized Support Team.

Which Norton product and version do you currently have installed?

It sounds like there is a problem with the drivers on your system. Please follow the steps below to properly remove Norton. After you remove Norton, update all of the drivers on your system and then install the latest version of the Norton product for which you have a valid license.

1. Click on the following link to download the Norton Removal Tool:

Norton Removal Tool and Instructions

2. After you run the tool, please restart your computer. Log into Windows again and run the removal tool again. Restart your computer after it is finished running the second time as well.

3. Update all of the drivers on your system.

4. Click on the link below and then select the "Download" button under the Norton product that you own. This ... Read more

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RELEVANCY SCORE 145.2

Hey all.
 
I was running a full scan on my Win8 system using Defender.  After 15 minutes, scan was three-quarters completed with no problems, so  I left the computer for five minutes.  When I returned, Defender had switched over to a Quick Scan in order to finish up. 
 
No threats found, either by Defender or by MBam, which I ran afterwards.  But is it unusual for Defender to switch from Full to Quick scan mid-operations? 

A:Windows Defender Full Scan Switches Over To Quick Scan

I never heard of that happening before so I'm not sure how it occurred.There are three types of scans offered by Windows 8/10 Defender and most other anti-virus/anti-malware programs:Quick Scan only checks the areas of your computer most likely to contain malware...the most prevalent and common places where malware typically hides. The length of time for performing a Quick scan will vary but it generally takes about 15-30 minutes so they can be performed daily.Full Scan is much more comprehensive since it scans the entire hard drive (all folders/files) which can number in the thousands. The length of time for performing a Full scan will also vary but because it is so comprehensive, this type of scan can take several hours. Most Full Scans can be scheduled to run late at night when not using the computer so you can perform a weekly scan without having to monitor it.Custom Scan allows the user to select any files and folders on the hard drive to be scanned.In most cases when performing routine security checks, only a Quick Scan is needed since it checks the areas of your computer most likely to contain malware...the most prevalent and common places where malware typically hides. A Full scan is generally recommended only for heavily infected systems.

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RELEVANCY SCORE 144
A:Whats the difference between Quick Scan and Full Scan

A quick scan only scans areas known to be used by most malware infections. In most cases, a quick scan is all that's necessary for Malwarebytes to do its job. A full scan, as you might imagine, scans every file on the drive.~Blade

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RELEVANCY SCORE 143.2

Please analyze an lt me know what u seeScan saved at 5:42:13 PM, on 9/5/2011Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Symantec AntiVirus\Smc.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeC:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exeC:\Program Files\McAfee\SiteAdvisor\McSACore.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exeC:\Program Files\McAfee.com\Agent\mcagent.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Common Files\Motive\McciCMService.exeC:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\mfevtps.exeC:\Program Files&#... Read more

A:Mcafee Real Scanning will not stay nor full scan

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/417634 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 140.8

Hi,

I used to subscribe to BT Internet with their free Norton Internet Security. Recently I changed my Broadband subscription to Sky which comes with free McAfee Security for 12 months.

Initially I had alot of issues with removing Norton and in the end used the Symantec Norton removal tool to clear it from my PC to permit me to install McAfee.

I have installed McAfee but the Security Centre shows Action Required on Computer and Files Security. There is a Fix Now button available but when I try this I receive the error: One or more problems cannot be fixed because of an error. The problems are listed as: Real-time scanning is disabled and Spyware and potentially unwanted program scanning is disabled.

The HELP page says to do this manually using the configure button - unfortunately this is not available on screen.

I read a thread online about checking the services are running via services.msc they are!

THe McAfee help centre said to uninstall and reinstall McAfee I did that too but same problem.

The next thread I read was for this forum and so I have followed the instructions and attached the files the text from the DDS is below, grateful for any advise I am close to the point of removing altogether and installing AVG instead.

DDS:


DDS (Ver_09-02-01.01) - FAT32x86
Run by Jackie at 13:43:22.20 on 09/03/2009
Internet Explorer: 7.0.5730.13

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.sky.com
uSearch Page = hxxp:/... Read more

A:McAfee Real-time Scan error

Hello and welcome to TSF.

Apologies for the long delay in response. Since it has been a while you posted, if you still require assistance, please provide us with a new set of logs in a new topic as this one shall be closed.

New Instructions - Read This Before Posting for Malware Removal Help

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RELEVANCY SCORE 136.4

Hi Folks.
I am new to the forum.
One of my PCs is acting strange. XP SP3 system.
Cleaned some things with Mbam.
But noticed that when I boot into Safe mode, McAfee Real Time scanner is off. If I turn it on, 3 seconds later it gets turned off. Seem like a virus.
McAfee scans are clean. MBam scans are now clean.
Several online scanners come up clean
several free scanners come up clean (occasional tracking cookie)
Combofix runs to stage 50, prints "deleting files" and the PC immediately reboots.
Usually jusched.exe crashes after startup.
Feels like something is lurking in there.
Any help is appreciated.
Below is the HJT log.

Thx.
David

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:32:37 PM, on 2/12/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\FsUsbExS... Read more

A:Mcafee Real time scan disabled in Safe Mode - Infected?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the ... Read more

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RELEVANCY SCORE 136

Hello Everyone,

I'm looking for some advice on using Spyware and Antivirus scanners (MBAM, Norton, etc).

Given the huge difference in run time, when is Quick Scan considered sufficient and when should you use Full Scan.

Thank you,

PadRat

A:Quick Scan vs. Full Scan

Hi PadRat,
I generally run a quick scan each night, when I'm sleeping. I then run a full scan once a week, again when sleeping, of if I encounter issues. Eg. Slow performance etc.
This is just a rule of thumb and may not be 100% effective, but I find it works for me.
Anyone else use a different system from mine?

Thanks,
Taomech

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RELEVANCY SCORE 136

As a practice if a Quick scan detects something I fix it & then run a Full scan & a boot time scan.
Avast just detected 1 infection.

When the scan is complete I will fix it & do as I stated above.

I really should run scans more often, as should everyone.

A:Quick scan & Full scan

I don't normally run quick scans. I keep a scheduled weekly full scan at maximum intensity on Saturday afternoons ( normally when I go out for my weekly shopping needs ) so by the time I get home the scan is either already completed or is nearly done.

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RELEVANCY SCORE 136

Not sure if this is more appropriate for the debate section, but if it is, then it would be great if someone could move it.

I was just curious if a full scan actually got more viruses and such than a quick scan or if it really didn't matter.
 

A:Full Scan vs. Quick Scan

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RELEVANCY SCORE 133.6

Hi, would like some help please.
PC is connected to WiFi, but IE will not work nor Firefox.
Used safe mode to create new account and iconfig/release /renew to create a gap to the internet and allow mcafee total prot to update...
Cannot turn on real time scanning (due to safe mode??)
Found early on adware:win32/offerboxbrowser and also IE page opening to adserving.com
Do not know how to find removal or threat history as friends PC, do not know what it is I am trying to fix.
Major issue, only have iPad and the one computer to work with. No method of downloading extra tools.
Help please.
Reason created new account and safe mode is that all internet - even the hijacked pages was not working.
Could ping external sites though
Windows Def shows bservice.exe, fst_es_100.exe, n/a.exe (three of them) and we'd.exe as start up items
N/a are: ndstray.exe, googleeulalauncher.exe and appintegrator.exe
Have Activeris icons in the account of the primary user.. Is this the key threat?

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RELEVANCY SCORE 124

In the past day, my computer has been very tempermental. I am running Vista Home Premium and have been for about 2 months without any issues. I run Avira Antivir and Kaspersky Internet Security in the background. I ran a full Kaspersky scan and have no issues. Antivir has not found anything either, except for HP false positives. When I run Ad-Aware and Spybot scans, nothing shows up. I also ran CCleaner to scrub temp files and registry. Also, a quick scan with MBAM was clean.

But when I try to run a full scan in MBAM or SuperAntiSpyware, the computer hangs. This usually happens when the screen saver kicks in. So I disabled the screen saver, but it still happens. I cannot access anything at that point and have to power off from the power supply (ctl alt delete won't work).

Does anyone have any thoughts?

A:Computer Freezes When Running Full MBAM Scan or Super AntiSpyware Scan

Try disabling your anti-virus for the scans
Just remember to turn it back on
Also disable Spybot's Teatimer function if you use it

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RELEVANCY SCORE 120

My McAfee Total Protection security system struggles to get passed 36% complete during a full-scan. At 36% it slows down to a 'crawl.' Almost an hour can go by and the scan will only be at 40% or so - from that 36%. Vob files are being scanned at that particular point although I don't know if that has anything to do with it. Also, when I try to close or cancel the scan the monitor/screen usually 'freezes.' This causes me to reboot the entire computer. Anyone any ideas as to why this is happening ?
My OS is Windows XP Home.
 

A:McAfee Full Scan

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RELEVANCY SCORE 118

Hello.I have the free version of AVG installed on my computer and run it at least once ever two hours. Each time i scan, I chose to do the whole computer scan, however the scan takes less than 15 minutes to finish. When I first installed it, it would take at least an hour and now it no longer does so. Is this a problem with my computer or AVG? Is it fully scanning my computer or could my computer be unprotected? Any help or advice would be appreciated.I am running Vista home basic.(Moderator edit: thread moved to more appropriate forum. jgw)

A:AVG Full Computer Scan Too Quick?

1) There is probably a setting not to scan files that are unchanged since the last scan

2) Why on earth would you scan once every two hours? What are you doing that would require such frequent scans? As long as the av is resident, weekly (or more likely MONTHLY) scans should be more than enough for most people.

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RELEVANCY SCORE 116.4

Does anyone know of an online service that will allow a user to type in a URL (for example, somedomain.com/harleybike.html), then the service will scan that specific page in realtime to see if it has any malicious code (trojans, etc)?

Something like this would be very useful for someone who is still using an older computer that may not have the very most up-to-date definitions, and yet wanted to view a page that was thought to be possibly suspicious.

Thanks for any feedback...
 

A:Scan a web page in real time?

SiteAdvisor from McAffee does something like that. I don' t think it does on demand scans, but it may be of some help. Also, Netcraft has a toolbar that helps against phishing attacks.

Hope this helps.
 

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RELEVANCY SCORE 115.6

Full scan by definition is "a thorough scan of the entire system". It took me one full hour to do a MBAM configured custom scan for the entire C:\. At this point people seem satisfied with the above definition. However, I did a file scan with Spybot S&D on the folder "spybot S&D" and it took me over 3 hours. In this scan, Spybot look at each file to see if it is clean or not.

The question is obvious, If Full scan does not scan each file through the whole system, what it does ?
 

A:full scan vs file scan ?

The variations in the type of scans depend on the software manufacturer.

You can read an in-depth discussion around this topic on MBAM's forums: https://forums.malwarebytes.org/index.php?/topic/10405-difference-between-quick-scan-and-full-scan/
 

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RELEVANCY SCORE 115.2

I had several problems with my computer to the point where one night a virus attacked my computer as soon as the screen saver came on and i didnt find out about it till the next morning. As a result i did a system restore and was successful in removing all threats from my computer. However, every time my computer goes away to screen saver, my virus scan (Trend Micro PC-Cillin 2006 [Registered]) keeps slowly finding an instance of each virus/trojan/other until it finds all 9 (usually takes bout 45 min to find all 9).

This brings me to my question, i was wondering if/how i can disable the pop-up notification telling me about finding these or even erase the instances of them. They all have the same basic path which i believe is .../system/restore{#...}. Thank you in advance for your time.
 

A:Real-Time scan reporting old trojans

Turn off restore points, boot, turn them back on – here’s how

XP
http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

ME - http://service1.symantec.com/SUPPOR...2001012513122239?OpenDocument&src=sec_doc_nam
 

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RELEVANCY SCORE 114

Hi,
 
  I have Windows 7 home edition OS and Macfee Anti virus running on the laptop. Recently I have noticed that Macfee real time scanning is getting disabled. Also the full scan on Macfee is throwing error. Please let me know what to do.

A:Macfee Antivirus real time scan getting disabled

Run the McAfee Virtual Technicial Tool - http://mvt.mcafee.com/ - which can resolve a number of problems with McAfee products.
 
What, specifically, is the error message you are getting?
 
Are you experiencing any other symptoms with your system?

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RELEVANCY SCORE 113.6

Below are Bazooka scanner, dds and gmer scan results. Exe files are not working properly. Any executable I open immediately asks for a file to open the program. I can run some programs by browsing for the executable again but does not work for everything. Some programs won't work or install. here is my latest scan results using bazooka / dds / and gmer.BAZOOKA SCAN--------------------------------------------------------------------------------------------------------------------------------********************************************************************************************************************************************Result when scanning:SystemDir.explorer 545.505.000 %SystemDir%\explorer.exeC:\Windows\system32\\explorer.exehttp://www.kephyr.com/spywarescanner/library/systemdir.explorer/index.phtmlSystemDir.regedit 544.500.000 %SystemDir%\regedit.exeC:\Windows\system32\\regedit.exehttp://www.kephyr.com/spywarescanner/library/systemdir.regedit/index.phtml********************************************************************************************************************************************DDS SCAN------------------------------------------------------------------------------------------------------------------------------------********************************************************************************************************************************************.DDS (Ver_2011-06-23.01) - NTFSAMD64 Internet Ex... Read more

A:Virus - Bazooka Scan / DDS scan / GMER scan - %#^#%^#

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post fresh dds logs, please.

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RELEVANCY SCORE 113.6

i tried to do the on-line Panda scan a few times, once my dial-up connection disconnected it, and i couldnt get it back, and I tried it 2 more times and it stalled about 3/4 of the way thru, even tho i was still connected. When i do Spybot S&D scan it stalls midway too, several times, i have to keep moving my mouse around for a while to get it to start again. Why do u think this keeps happening on my computer?( Virus scan was negative, and i deleted some adware with a scan i did a day before.) I know the Panda scan used Actixe X which i had to download to do the scan. Should i delete it now? What would it look like and where would it be on the computer.?
I have an old Dell OptiPlex GX1 Pentium 2 with 350 MHZ, with 256 RAM and WIN ME O.S. with 10 G. storage with a slow dial-up connection. Thank in advance. ZUZU2
 

A:Panda scan and Spybot-S&D scan stalls mid-scan

This is my HJT log after running (sluggishly) Sbybot-S&D and finding no problem:
Logfile of HijackThis v1.99.1
Scan saved at 9:56:31 PM, on 2/2/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCTSKSHD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\DOWNLOAD\CONKEEPM.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\DIALER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\NETSCAPE WEB ACCELERATOR\NSACCEL.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\CSS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: I... Read more

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RELEVANCY SCORE 110.4

When ever I try to run a full scan, using Malwarebytes, CA Securites Suite, or CHKDSK my computer freezes on C:/windows/winsxs/701ac6bcaab92f26d2cac89d5f9bd87410011164c0e28243ea0a3feb2b2e8dc5 I've tried opening the file, and I've tried opening it's properties and I've tried deleting it. Computer freezes every time and I have to reboot. Anybody know what this file is and how can I fix this problem? Thanks

A:[SOLVED] Computer freezes every time I run a full scan.

Hi.

Grab a copy of Avast ( Here), and allow it to do a full boot-time scan.

For more information on Bot-Time scanning using Avast, please see Here.

The Free version of Avast will work just as well.

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RELEVANCY SCORE 109.2

Hello, I keep getting a BSOD every time I try to run a full system security scan or registry clean up. I have attached the file any help is appreciated!

Attachment 284779

A:BSOD every time a full security scan or registry clenaup happens

Hi,

From your logs:


Code:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa8008574bb0, 0, fffa8000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Firstly, please remove Tuneup Utilities, Window 7 does not require these programs
and they may do more harm than good.

Also please uninstall Norton 360/Symantec as they are contributing to your BSOD's:

Faulting drivers: IDSv... Read more

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RELEVANCY SCORE 109.2

We're at 5 1/2 hours and still not finished. 924,000+ items scanned. I had had the trial version of Malwarebytes Anti-Exploit on for the first 1 1/2 hours of the Defender scan and I turned it off because I thought that might be slowing things.

This is on a Dell Inspiron Mini netbook. Not a huge hard drive here. The RAM has been upgraded from 1Gb to 2Gb, so I don't think that is the problem.

Is this normal? My ESET smart security takes a lot less time and I'm sure it scans a lot more items.

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RELEVANCY SCORE 108

I am running MSE on Windows 7 and have been using it for some time. Recently, however, the scan fails and hangs when it runs after approx 25-30 mins and requires the PC to be restarted before it begins to function properly again - for example, once the scan fails, I cannot complete any Chrome downloads until the PC restarts. How can I make MSE run normally again? I have uninstalled Malwarebytes and tried sweeping for remnants of any other antivirus software on my PC (Malwarebytes and MSE used to run perfectly together so I don't think it is the issue).
 
Many thanks,
Vishmister

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RELEVANCY SCORE 107.2

Hello and hopefully someone can help. I have spent some time searching and cant find the answer.
 
I ran AVG and scanned whole system. 4 Trojan Horses were found.
1 was a false positive
1 was secured
and 2 said take action, couldnt remove(something like that)(still have report result)
 
Now I update avg, rescan whole computer 2 times and nothing is found.
I scaned each file seperatly and it said pass.
 
Where the other 2 trojans removed or not being detected now?
They were called Trojan Horse Generic32.EGL
 
Please help me understand the result and what to do
 
these were the two results in question

"";"Trojan horse Generic32.EGL, C:\Windows\Installer\7883.msi";"Infected"
"";"Trojan horse Generic32.EGL, C:\ProgramData\{E91883C8-8CDC-46A4-A45F-CB40EB82ED60}\HP Support Assistant.msi";"Infected"

A:AVG Scan found Trojan first scan, second scan none

I just addressed the very same issue on another board.
Definitely false positives as it happens with AVG too often.

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RELEVANCY SCORE 102.8

no scan options-you need to install hp software for features-hp officejet 6110xi; dell e6500 laptop; O.S=windows 7 pro 64 bit. hp support directs me to use windows 7 drivers and then i still get this error; there no viruses/malware ect on the computer. how may i obtain the software/driver needed to resolve this problem. thank-you
does anyone have the cd-rom with the firmware and drivers for the hp officejet 6110 all-in one printer?
 

A:hp officejet 6110 no scan options after engaging start scan button on printer

Have you tried scanning the way HP has recommended: http://h10025.www1.hp.com/ewfrf/wc/...=en&lc=en&os=4063&product=79477&sw_lang=#N385

Expand the "How do I scan, fax, print, or use a memory card?" section, then expand the "How do I scan with an in-OS driver?" to see the HP recommended way to scan.
 

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RELEVANCY SCORE 102.8

I'm fixing my aunt's computer and I just find this out that formatting the partition isn't going to work out due to the fact that that they unfortunately lost all recovery cd's.... I do not wanna go through the trouble of special ordering them so I was wondering if anyone could help. So the problems with the computer are these: McAfee virus scan and all options are disabled, when I tried running Malwarebyte's it said that I have no permission and to contact the administrator, and when I try uninstalling something, it just says "cannot run plug in. please try again later" I'm starting to get frustarted because i scanned the HDD through another computer and it deleted all visible trojans and what now but it still has the same problems. Someone help!

A:All Permissions Blocked! Virus scan, System restore, malware scan, all are off!

please bump

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RELEVANCY SCORE 102.8

My computer was infected by SpywareQuake awhile ago, i followed the instruction step by step and the SpyQuake was removed, it was gone. And now it appears again in my active scan again (but i dont see any windows pop up in the bottom right of the screen saying that "my computer is seriously infected" like before). So im just wondering that there are something that i missed or my computer is infecting again. I greatly appreciate you guys can help me out, thank you so very much
Here is my Activescan log:

Incident Status Location

Potentially unwanted tool:Application/SpywareQuake Not disinfected C:\Documents and Settings\DJ Empty\Local Settings\Application Data\Mozilla\Firefox\Profiles\m60uft4t.default\Cache\551FE075d01
Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\DJ Empty\Local Settings\Temporary Internet Files\Content.IE5\L1IC6IGI\drsmartload[1].exe
Adware:Adware/BrowserAid Not disinfected E:\RECYCLER\S-1-5-21-1644491937-1972579041-839522115-1003\De27\Temp\_ps_inst_exe.vir[rundll16.exe]
Adware:Adware/BrowserAid Not disinfected E:\RECYCLER\S-1-5-21-1644491937-1972579041-839522115-1003\De27\Temp\_ps_inst_exe.vir[rundll16.dll]


And Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:44:24 AM, on 4/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\s... Read more

A:Scan found Spyware Quake in my system! (HJT and Active scan included)

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RELEVANCY SCORE 102.8

OK , having major difficulties getting these fixes to work. I have windows vista premium home, hjt will do the scan but halfway through says for some reason "your system denied write access to the Hosts file" I tried to set hjt to run as administrator but that is grayed out, so when I select "ok" it finishes the scan but no copy is posted in notepad. I did actually select a few known trash and it did remove them. dds appears to do its scan but doesn't post any results in notepad. And rootrepeal gives me a device controller error and wont scan. Does anyone have any suggesting on what to do? I did a system repair back to the 30 of December but that seemed to on reduce the popups.

Gordy

A:corrupt system wont let me run nso when i select "ok" it finnishes it's scan but no copy of scan is posted in noteb...

Welcome to BCPlease try this:Please download RSIT by random/random and save it to your Desktop.Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.Close all applications and windows so that you have nothing open and are at your Desktop.Double-click on RSIT.exe to start the program.If using Windows Vista, be sure to Run As Administrator.Click Continue after reading the disclaimer screen.Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).When the scan is complete, a text file named log.txt will automatically open in Notepad.Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.If RSIT did not work, then reply back here.

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RELEVANCY SCORE 102.8

The Intel Driver & Support Assistant said that it had an update: Intel® Graphics Driver for Windows* [15.40]. When I did a scan with the Lenovo Companion app, it said there were no updates available. Why the difference of opinion betwee the two apps?

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RELEVANCY SCORE 102.4

I have been having an issue with Symantec Leaving my logs full with scan Omissions 99% of which are compressed. After doing considerable research I find symantec gives a nice list of possabilities and things to look into. Personally none of these fixed my issue, but it may yours. If Anyone has any Ideas to add to Symantec's offical list of reasons for scan omissions please do.---------------------------------------------The following is From Symantec @ http://service1.symantec.com/SUPPORT/ent-s...002073015235648Event ID 6Solution:This event is typically encountered when any of the following occurs: You scan a compressed file that contains a password-protected file. The decomposer engine cannot provide the password required to gain access to the file, so it will be omitted during a scan. You scan files that have been locked for access by the operating system and access cannot be released to the scanner because the file is in use. You scan files that are recursively compressed to a depth that is more than the scan engine is set to scan. By default, the scan engine is set to scan a maximum depth of three levels (for example, a zip file contained within a zip file contained within another zip file). You scan files with LH7 compression, which is not a supported format. These compressed files commonly have an .lzh extension, and they are omitted by the scan. You scan files that are in use by another user. This is most commonly seen when you scan user directories and shared folders... Read more

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RELEVANCY SCORE 102.4

My computer was at a crawl, even step from booting to loading the desktop and beyond took at least 50x as long. But in Safe Mode, it was running only a little slower than usual, so I suspected a virus or malware. Attempts at using AVG antivirus's command line scan in Safe Mode was met with messages such as 'Boot Sector Hidden' or something like 'Processes scanning failed'.
Desperately I tried to run CHKDSK. Seemed to solve the problem, but just after that, AVG antivirus crashed while scanning. Next day, I try again, AVG seems to work detecting no threats, and Malwarebytes detected nothing too.
NOW I want to make sure my computer is virus or malware free. Please help me, this is my only laptop.
I have Hijack this logs, but there is some error message about hosts files, I can post them if you want.. I tried aswmbr anti root kit , but the program always crashes just as it's checking sysmain.dll
Some background: Awhile ago, I accidently installed some malware by not unchecking the right boxes while installing DAEMON tools. Found out it was messing with my browser, so used Spybot Search and Destroy plus Malwarebytes anti-malware, found some malware uninstalled them, also remove them through Control Panel. Seemed fine. until a day later when I accidently turned off the mains power to the laptop, without any battery in. Then the slow down suddenly appeared. I have accidently done this before but it never had this effect.

A:aswmbr can't scan, Antivirus can't scan, Computer at a crawl from startup

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To help Bleeping Computer better assist you please perform the following steps:
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 102.4

I did a scan 3 days ago with pctools and was told there was a virus trojan Backdoor.Retro64 but I had to pay to remove it.

I came across HijackThis tonight and have followed instructions.

This is my logfile:-

Logfile of HijackThis v1.99.1
Scan saved at 21:28:33, on 24/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\USB Disk Win98 Driver\Res.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\VoipCheapCom\VoipCheapCom.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTa... Read more

A:Did scan before and was told virus backdoor.retro64 on pc. This is Hijackthis scan.

Hello, and welcome to the HijackThis Help Forum.

Apologies for any delay in replying, but we have been rather busy lately.

Since it has been a few days since you first posted, please post a fresh HijackThis Log if you still need assistance.

Thank you.

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RELEVANCY SCORE 102.4

I have windows vista, and whenever i run my virus scan or spyware scan, my computer locks up when it gets to a specific folder. that folder is program files/common files/microsoft shared/office 12. If i try to go to that folder, the computer locks up as well. I have no idea what to do about it. Any help would be appreciated, thanks.

A:Computer Freezes And Restarts When I Run Virus Scan Or Spyware Scan

Try running your scans in safe mode. The Advanced Boot Options menu lets you start Windows in advanced troubleshooting modes. You can access the menu by turning on your computer and pressing the F8 key before Windows starts. Select safe mode there, and run the scan.

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RELEVANCY SCORE 102.4

I have Avast version 4.7 Home Edition Free installed on my computer.

When I ran a scan today with Avast, it detected a virus and I deleted it. I then ran another scan and there were no viruses reported.

Then I went to Kaspersky's online virus scanner and ran it and it detected 2 viruses on my computer, but of course the only way to get rid of the one's detected is to purchase Kaspersky Anti Virus.

Questions are.
1. How did the virus that Avast detected get on the computer in the first place? I have the on access protection control running with all of the modules activated with the exception of Outlook (I do not have Outlook on my computer).

2. Why is Kaspersky detecting 2 viruses on my computer at the present time and Avast detects none?

Do I need to ditch Avast Free and pay for Kaspersky as a better Virus protector.

Thanks for any ideas and suggestions,

Jerry
 

A:Solved: Avast scan resuts vs Kaspersky scan results

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RELEVANCY SCORE 101.6

I went to use PerfectDisc yesterday, it suggested I do a bootup scan, I did, allowed it to do pagefile scan too. Ran fine. Then rebooted, went to do regular scan. it locked up on the Blue Screen of Death.

"Bad_Pool_Header" and gave some error info... 0x00000019, and so on.

Computer runs fine though otherwise, which is funny.

Then when I try to go to Registry Mechanic and scan, it goes all the way through, and on I believe the deepscan, it always goes to BSOD there. I think while it's in the HKEY section of current user.

There may be other programs that will cause the BSOD, but these 2 are the only ones so far. Please guide me through this....Anyone.

Thanx in advance.
 

A:Please Help Me. BSOD during PerfectDisc Scan or Registry Mechanic Scan

Ok, I ran Diskeeper and it let me defrag. Then I reinstalled PerfectDisk, and it did a full defrag without going to the Blue Screen of Death.

Registry Mechanic still does the Blue Screen of Death though.
 

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RELEVANCY SCORE 101.6

Hello! After over a year virus free I now have a great big one and I need a little help getting rid of it please...

When I start my computer my wallpaper was hijacked with a screen which says "Warning: Spyware threat has been detected by your PC" with another couple of lines and a blue screen. I have also been having a problem opening programs (they just don't open) and when I CTRL+ALT+DEL it says "task manager has been disabled by your administrator" - I am the administrator. In fact, I am the only user on this computer. I have also been getting stupid anti-virus-like popups for example the "scan integrity scan wizard" and "system security warning". Thank god I have a laptop to help me...

Below I included the hijack log from after my PCCillian virus scan. If you would like the one from before my scan I have that as well.

Logfile of HijackThis v1.99.1
Scan saved at 10:38:43 PM, on 4/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\All Users\Application Data\rubojyjg\nkzwxelq.exe
C:\Program ... Read more

A:Scan integrity scan wizard and other popup virus'

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RELEVANCY SCORE 101.6

Ok after I scanned with super antispy software and removed everything, I started getting bad image file errors with .dlls popping on anything opened and on startup. I cant get DDS to run it just pops up a command prompt and never does anything. So I will attach the gmer txt and post my HJT log here.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 951 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELServic... Read more

A:bad image files after scan with a super anti scan

bump please.

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RELEVANCY SCORE 101.6

The past few days, I have been having problems with my disk going to 100% usage (with little or no read/write activity) and then eventually the entire system crashes. This morning I unplugged the drive and plugged it into a different SATA port, and so far things seem to have been running fine.

However, I've found an additional issue. The action center is giving me a message that says "We found potential errors on a drive, and need to scan it.", and it accompanies this message with a "Run Scan" button. The problem, however, is that when I click the button, nothing happens. And the Task Manager is showing disk read/write activity at 0-1%, so it's not just failing to provide feedback.

A:Action Center Prompts for Scan, Won't Perform Scan

Are you talking about check disk? if so try option two: CHKDSK - Check a Drive for Errors in Windows 8

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RELEVANCY SCORE 101.6

This is all about ZoneAlarm Suite v. 5.5.094.000 with all the bells and whistles. I apologize up front for the length of this message, but I feel it's needed to make a point or a better query. Thanks in advance for any help I can get.Virus check log, for instance ZALog2005.06.14.txt, every time it runs it looks the same. I can't even tell if anything gets scanned other than a final report about no viruses. There are tons of entries about scan failed. For instance :1. These are segments of a text file log:AV/treatment,2005/06/14,20:36:30 -4:00 GMT,,C:\Program Files\Lavasoft\Ad-Aware SE Personal\Skins\Ad-Aware SE default.ask>Ad-Aware SE Default.skn,Scan Failed,AutoAV/treatment,2005/06/14,20:36:30 -4:00 GMT,,C:\Program Files\Lavasoft\Ad-Aware SE Personal\Skins\Ad-Aware SE default.ask>arrow1.bmp,Scan Failed,AutoAV/treatment,2005/06/14,20:36:30 -4:00 GMT,,C:\Program Files\Lavasoft\Ad-Aware SE Personal\Skins\Ad-Aware SE default.ask>arrow2.bmp,Scan Failed,AutoorAV/treatment,2005/06/14,20:35:20 -4:00 GMT,,C:\Program Files\PestPatrol\Spyware.dat>r,Scan Failed,AutoAV/treatment,2005/06/14,20:36:30 -4:00 GMT,,C:\Program orGMT,,C:\WINDOWS\$NtUninstallKB826939$\ole32.dll,Scan Failed,AutoAV/treatment,2005/06/14,20:28:56 -4:00 GMT,,C:\WINDOWS\$NtUninstallKB826939$\osk.exe,Scan Failed,AutoAV/treatment,2005/06/14,20:28:56 -4:00 GMT,,C: ... Read more

A:Virus scan logs puzzle me-scan errors

I'll try to help you with this.Virus check logThose entries that you show indicate that ZA can't access Ad-Aware program files, PestPatrol\Spyware.dat (definition files), C:\WINDOWS\$NtUninstallKB826939 (Windows Update uninstall info), Spybot - Search & Destroy\Recovery\DSOExploit.zip>sbRecovery.reg,Scan Failed,Auto (Spybot Backups). This is not a concern.Alerts and Logs paneIf these are all errors about Spybot I wouldn't be concerned. Again it may be reporting that it can't access the Spybot backups.vsmon_2nd_2005_06_09_20_39_06.dmp.zipThese are dump files created for error reporting purposes. If you need to contact ZA about a problem they may ask for them.Your #4.I don't see anything there to be concerned about either. It seems that ZA can't scan within archives, which many other AV's are able to do. Pagefile.sys is your swap file so thats never a problem. Your not scanning D: drive, is this a Compaq or HP? I get the impression you are looking for space on your drive. If so, have a look at Hiberfil.sys. If you do a scan and no problems are found you don't need to keep the log file for that scan. The logs for the scans that find problems can be kept for a while for diagnostic purposes. I would only keep the last "vsmon_2nd_2005_06_09_20_39_06.dmp.zip" for troubleshooting.

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RELEVANCY SCORE 101.6

Hi.When I do a sweep of my computer with Spysweeper and it gets to file C:\Acer\Empowering Technology\ET-UI-NB-NL.EXE the scan stops/freezes and my computer stops responding.If I do a virus scan with Windows Defender when it gets to file ET-UI-NB-NO.EXE it freezes as well and I have to do a hard reboot each time to get computer running again. However if I run a virus scan with Kaspersky there are NO problems and it does not show up any viruses etc. I have Kaspersky as my main internet security and just like to sweep every so often with the other 2 obviously keeping them updated.Anyone out there have any ideas as I have uninstalled/installed Spysweeper with no fix and have just noticed I have lost all restore backups to try and recover to any earlier date! Here is my HJT LOG for extra info:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:53:56, on 21/07/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Users\Taz\AppData\Local\Temp\RtkBtMnt.exe
C:... Read more

A:Computer Freeze during Spysweeper scan & virus scan

Any help would be greatly appreciated!!
 

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RELEVANCY SCORE 101.6

We are using Windows Fax and Scan (Version 6.1 Build 7601: Service Pack 1) -- its the version included with our Windows 7 Enterprise 32 bit client OS

I just installed a scanner at a sleep lab , scanner works flawlessly. There are multiple sleep techs that will log into the one computer with the scanner (so in short multiple user profiles) and scan patient RXs.  Problem is the Sleep Manager wants
the scans to automatically save to a central location so no matter what tech logs in their scans will save to the same location as everyone else.

The key is AUTOMATIC saving.

So that's the background info -- the heart of the issue ... it appears a feature that Windows Fax and Scan offers is not working.


If you go into Fax and Scan there's an option in tools -> Scan Routing.  If you read about the feature its supposed to AUTOMATICALLY save to the network folder indicated, its not doing that.


So I check the box for "save to network folder" (don't know the exact wording)


(I'm using xxx's because I don't want to publically announced the real share location) \\xxx\xxxxx\xxxxx\Neuromuscular.

That is 100% a valid and working share name -- been in use for years many people save to it....Windows Fax and Scan says "Not valid Network Share"

So someone said just use \\server\share

Ok I create a folder on my computer let's call it Computer1 and name it sharefolder. I share it and give "everyone" read/write acc... Read more

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