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L570 Booting issue with 3 screens

Q: L570 Booting issue with 3 screens

Hi there, I have a client who uses an L570 that is on a Pro Mechanical dock connected to 2 Monitors. With the laptop lid open the user uses the laptop as a 3rd screen, the machine just refuses to boot and remains on the Lenovo splash screen after inputting the bitlocker. However close the lid and reboot and its fine, but the user can then open the lid after login and continue as normal.All the drivers and firmware are up to date using the System Update Tool 5. And using Windows 10 build 1709. I can only gamble that it's a display driver issue as it's using Intel HD 620, but the driver for that is fully up to date. As a temporary solution I have asked the user to just close the lid when booting and open after login. L460/560 boot up fine with the lid open and 2 monitors. Just wondering if anyone else has experienced the same issue with the L570? Thanks.

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Preferred Solution: L570 Booting issue with 3 screens

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


The organization I work for have been building ThinkPad L560 models for a while now using SCCM 2012 R2 and pulling down Windows 7 32-bit images over our network. The task sequence enables BitLocker on those L560 at the very end. During the setup of an L560 you have to go into the BIOS and select DISCRETE TPM option and then PXE over the network when settings are saved. All works OK. Recently we took delivery of a newer model we had never set up before ? an L570. The BIOS allows a 2 way choice for TPM which I gather from the user manual directs one to select TPM 1.2 for Windows 7 and TPM 2.0 for Windows 10. We are still dealing with Windows 7 so I chose TPM 1.2 in the BIOS and cleared the key and built the new model using PXE to SCCM servers and the laptop built and BitLocker is enabled and the finally built laptop looks OK. The problem comes when I do a restart ? it is looking for the entry of the BitLocker Recovery Key. Furthermore it is erratic in the asking for this entry ? sometimes it asks for it and sometimes it does not ? and it can be asked for on a simple warm restart or a power down and cold restart. Nobody is changing the BIOS so how does it think a change has taken place. I have also done the Suspend Protection followed a few minutes later by Resume Protection procedure but this does not make the problem go away. Here is what I see The system boot information has changed since BitLocker was enabled.You must supply a BitLocker recovery key to start thi... Read more

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Every time I reboot my computer a logitech web cam help window shows up.How can I prevent this?


A:unwanted booting screens

Hi -Make and Model of the computer please -First logical question is, do you use a Logictec Web Cam ? Next, have you attempted to uninstall the webcam and then reinstall it ?Thanks -

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Having some weird bits happening to my computer all of a sudden when booting up.

I did a defrag
I did a Check Disk on all the drives, all seem healthy and not in need of repair.

So not sure what else to try.

The blue screens are basically one of those "Oops, Windows didn't start right" then it runs the check disk thing and then reboots. Sometimes it goes to the logon screen but now here and there I'm getting the Repair screen. I just don't have the time right now to do that sort of thing, esp sometimes it leaves things in worse shape (like programs run funny).

If anyone has any ideas I might try or things to investigate I'd really love to get your help and feedback.


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I got a computer from a friend about a few months ago. It ran just fine, and woth the money I paid for it.
About a few days ago, I came across a BSOD while gaming, IRQL_NOT_LESS_OR_EQUAL. Then yesyerday, I came across a different one BAD_POOL_HEADER. While rebooting, just when XP was at the welcome screen, I got another BSOD, IRQL_NOT_LESS_OR_EQUAL, and I couldn't boot into XP, neither with Safe Mode or Last known Good Config.

Today, I try to boot from an XP boot disk (Floppy, I tried a CD-Rom and got the same DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER) I made, and I got the following message: (Not exact, but it is about what it means)

Windows cannot start because of a disk hardware configuration problem.
Cannot read from the boot disk. Check boot path and disk hardware.
Check Documentation about hard disk config and hardware reference manuals.

However, I didn't get the reference manuals from the friend I bought it from, and I'm lost about what to do.

The computer is a custom-build, with an ATA 133 motherboard, geforce 5600 video card, AMD athlon 1800+ processor, 40 gig hard drive.

A:Blue Screens Leading to XP not booting.

Start with finding out what motherboard is installed in the system. Open the case and look at it. Most of the time the mfg puts their name and model number on the board.

Next start testing the hardware. Download and run memtest note this runs from bootable media ie CD or floppy. If the memory tests OK, then test the hd. For this you download a utility from whoever made the disk ie WD, Maxtor, Seagate, etc.

While you have the side cover off to find the motherboard mfg, give the board a very close inspection with a bright light. Look for any bulging / leaking / discolored capacitors on the board. If you find any, you have found your problem.

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I have a Dell XPS 1730 laptop that has had some problems with unexpected shutdown, likely due to heat. I've had the heat sink and fan replaced, but the day before that occurred the laptop started blue screening every time I try to boot it up. This is the sequence when I try to turn it on normally.http://img189.imageshack.us/img189/4828/img0077mfp.jpghttp://img223.imageshack.us/img223/2182/img0073b.jpghttp://img269.imageshack.us/img269/7018/71790921.jpghttp://img19.imageshack.us/img19/2236/img0074pea.jpghttp://img197.imageshack.us/img197/4350/img0075t.jpghttp://img193.imageshack.us/img193/6720/img0076omw.jpghttp://img189.imageshack.us/img189/4828/img0077mfp.jpgThe startup repair option here does not work, it simply refreshes that screen. I do have the original Vista disc (32 bit ultimate) and am able to run startup repair through that, but after several runs there's no indication it will be any help.http://img5.imageshack.us/img5/9123/img0087wor.jpghttp://img193.imageshack.us/img193/8254/img0088ogx.jpghttp://img198.imageshack.us/img198/517/img0089imz.jpghttp://img196.imageshack.us/img196/8585/img0090vzb.jpgI tried a system restore as well, with no luck.I'm trying to follow the instructions from here, but I'm not sure what letter to use in step three: "Replace x: in the commands below with the letter to your CD drive as detected by the Windows Recovery environment ." I'm not sure how to tell which letter refers to the cd drive, and e, the letter that I think used ... Read more

A:Vista blue screens when booting

I should add that I'm able to run Ubuntu from a disc, so it seems less likely that there's a hardware problem.

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Hi, a new problem this time that I'm desperately hoping somebody could help me with as this is infact not my machine.
Background; HP Pavilion laptop zd8000, running XP proffessional 2002 service pack 3, Intel(r) Pentium(R) 4 CPU 3.00 GHz 2.99Ghz, 2.00GB of RAM.
I appreciate that this laptop is old, but its an antique in a way and also much beloved of the friend that I'm borrowing it from so any possible suggestions are warmly welcomed.
The most likely cause is a virus as I turned off the firewall settings earlier this evening as a sort of experiment, it really was the most stupid thing I've ever done. I turned the firewall back on after about 2 minutes and around an hour later the whole screen went a rather vivid purple, the sound caught in a loop and then the screen went black and unresponsive although the backlighting was still visible.
Next; I held down the power button to turn off the laptop, and it automatically began to boot up again. The HP logo appeared as expected, the Windows XP loading screen followed and then some crazy light show in the right hand corner followed by a black screen. Since then I have turned off and restarted the computer a few times, minus the "lightshow" this time, with just a plain black screen (no cursor, and I can't launch task manager either as other threads have suggested). My first thought was to try last good configuration, however this led to exactly the same process as before: HP / intel logo -> Windows loading -> b... Read more

A:Black screens after booting HP laptop

Further to this: any loss of files or programmes really is not a problem in this case. The laptop has needed to be wiped before...

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I'm getting a lot of BSOD's and errors with games / applications.

BOSD's: The BSOD's occur sometimes when playing World of Warcraft, sometimes on desktop, more often on booting up. Usually when I get BSOD on desktop / in games I get it again on windows login screen. Then I have to boot into safe mode to get past it.

Application problems:

WoW error crashes (usually when starting the game)
Avast antivirus was 'unsecured' and pressing Fix did nothing for a while but worked eventually
Problems uninstalling graphics driver
Windows Desktop Manager crashing
Windows Explorer stoped responding
What I've tried:

Reinstall Graphics driver (version 266.58) (I had problems uninstalling it, 'can't access the DLL or something' but it worked eventually)
Use an older version of Graphics driver (version 260.99)
Update to the latest version of Graphics driver (version 275.33), I used driver cleaner pro after uninstalling previous one
Virus / Malware scan with following programs: Spybot S&D, Malwarebytes, Avast
Re-seat graphics card
Re-connect power supply connections
Clean dust from components (there was quite a lot on the Power supply)
My specs are:

i5 760
GTX 470
Corsair XMS3 4GB DDR3
Windows 7 64 bit

Nothing is overclocked.

I'm not sure what to do next. I could try to re-seat CPU / RAM? I think I'll run Memtest as well. I'll post back with results.

Any help is much appriciated!

A:Lots of blue screens and problems booting up - help please

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A few months ago my Toshiba laptop blue screened and never recovered. I'm not exactly sure what the problem is and after trying everything I could to recover the laptop I'm still at a loss as to what exactly the problem is. I'm an experienced IT person and usually can get things like this working but before I go out and buy a new motherboard, I just want to make sure that is what the problem is.

When trying to boot from any disk to say reinstall windows or even boot into a live CD, the computer freezes. I've tried to install Windows XP and Windows 7, but the laptop will freeze during the disk bootup and not get anywhere near the install portion. It does start to boot up at least, but I get the blue screen mostly when the Windows logos appear.

I've also tried booting from a Linux live CD, into BartPE and also a mini-XP version and all freeze during the boot up process. I've tried replacing memory, that didn't fix the solution. I get one beep during bootup so I assume all is fine there.

Basically my next move of action is to buy a new motherboard and try that, but I don't want to go and spend the money only to replace it and find out that wasn't the problem.

These are two of the blue screens I've received:

While Booting from Windows XP Install Disk

While Booting from Windows 7 Install Disk

Any help/suggestions will be greatly appreciated.

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Windows 7 Enterprise x86
clean install,
HW +-1.5 yr in my possesion bought new
OS installation: 01/02/2010

CPU Name Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Nvidea GeForce GTS 250
Asus P5QC
Zalmann 800watt

Since a couple of weeks I've been experiencing a lot of dificulties with my system.
BSODS with all different reasons (or so it seems), not able to boot because of, bad patch, bios reset itself (:s), just not getting through the boot sequence..when I get through it usually works fine untill the next bsod.

Thought it could be the ram so i took out 2 of the 4 gig, still bsod, put in the other 2 gb, still bsod..ran ram scans, checkdisks, all nothing..

so i hope you guys can help me, I would be very gratefull

If I forgot any info, please let me know.
Thx in advance

A:[SOLVED] blue screens and trouble booting


One driver that looks out of place here is DRHARD.sys - related to this program which you should uninstall ASAP as it does not appear to be compatible with Windows 7.

Also uninstall Avira as it is a possible cause.


Avira Uninstallation instructions (follow these exactly): http://www.avira.com/en/support/kbdetails.php?id=135

Install MS Security Essentials --> http://www.microsoft.com/Security_Essentials/

Then reset the Windows Firewall to its default settings -
START -> type cmd.exe -> right-click -> run as administrator -> type netsh advfirewall reset press enter

If the above fails to fix the problem then run Driver Verifier -> http://www.techsupportforum.com/f217...ed-473665.html




Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Aug 15 04:46:43.359 2010 (GMT+12)
System Uptime: 0 days 17:17:11.201
Bugcheck code 0000009F
Arguments 00000003 879a1028 82d39ae0 878f5938
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Aug 14 11:20:06.589 2010 (GMT+12)
System Uptime: 0 days 12:13:28.663
BUGCHECK_STR: 0x7a_c000009d
Bugcheck code 0000007A
Arguments 8... Read more

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I am dual booting windows 7 and ubuntu 10.04 on a hp dv4 1162 tx laptop and have it plugged into a Benq monitor. That is the only monitor that i use and don't do any dual monitor things.

My dilemma is that this monitor does not show any of the boot screens and that means that i cannot choose which os to boot into. How can i make it show them.

Thanks in advance.

A:External monitor does not show booting screens

Does the boot screen display with the external monitor disconnected?? Download EasyBCD to rebuild your boot options...

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Hia. I'm having problems with frequent blue screens and problems with booting up my system. After I install the OS again I can use the computer for around a week before it crashes. Also while booting I often had the option to check my disk for problems. I'm thinking that it's either something with the system or the Solid state hybrid drive in my laptop. Although if it was a drive problem I wouldn't be able to install windows 10 again.

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This computer goes to a BSOD whenever booting into normal mode. Booting to safe mode avoids this problem. It's a Windows 7 Pro 32-bit system. I've scanned with Malwarebytes and Avast! anti-virus but even after cleaning the "infected" files and registry entries the problem persists.

I've followed the recommended steps and the requested logs follow:

DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421
Run by Mara at 11:06:51 on 2012-07-19
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3062.2582 [GMT -4:00]
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\syst... Read more

A:Windows 7 blue screens when booting in normal mode

I've resolved my problem.

After a number of attempts I finally found that by running msconfig and selecting "diagnostic startup" I was able to get into Windows in normal mode and could then run "TDSSkiller", which found and removed the rootkit. I then changed the Windows boot setting back to normal startup and am now running full scans with Malwarebytes and Avast! to make sure that nothing's left behind.

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Hello, I'm calling for my mother's desktop computer. It's been a little wierd lately and I'd like to know what's wrong with it. I've had a little experience with tech support in college classes, but I don't know what the cause of this problem is. Computer information is:

Microsoft XP Home Edition, Version 2002, Service Pack 3
Processor ? Intel[R] Pentium[R] 4 CPU 320 GHz 3.19 GHz
RAM ? 512 MB
C Drive ? Total Space: 74.4 GB, Free Space: 28.7 GB

Over the past month, our Norton GoBack feature has come up during the booting process, telling us to revert back to a previous Recovery Point because Windows cannot load properly. Each time we do this, but it's done it once every couple weeks or so. It's good that it does that, but we're concerned that the computer might slowly be dying on us.

Other than that, it will get stuck at another loading window, where it shows a black screen with the Windows XP logo, "Copyright Microsoft Corperation" and "Microsoft" in the botton corners, with a progress-like bar under the XP logo. It's fully normal, but getting stuck there is worrying as well. The blue bar animation doesn't stop, but it just stays at that screen until we manually shut the system off. I tried going into the F8 menu to go into Safe Mode, but it was unresponsive and had to turn it off manually. It's a Dell Desktop Computer we got back in 2002 (as you could tell from what version of XP we have)

Anyways, we?ve run Norton Antivirus, gone through... Read more

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I just got a ASUS G75V series and updated it to windows 7 professional with Intel core i7.
I was able to work with it and everything was fine until I had to install XP because some softwares are not compatible with Win 7 x64.
I have Win 7 on drive C: and windows xp on drive E: which in windows XP environment it is shown as drive C: again(I have two HDDs, 500GB each).

So as you can predict I tried using the dual booting and followed the tutorial for that on the website, I wasn't able to get it to work exactly and each time I had to change the bios settings to boot either win 7 or win XP,

I downloaded easyBCD and was trying to get it to work but my silly mistake was I Reset BCD configuration under BCD backup/repair tab and ever since I haven't been able to load windows 7 and the laptop directly loads windows xp.

I ran easyBCD in windows xp and tried to fix the problem by adding the bootloader for windows 7 there but nothing seems to work.

I am really stuck and I can not reinstall windows 7 because it is set up with all the softwares for my work

A:Issue booting Win 7, booting directly into XP & no boot manager

It sounds like you have the OS's installed on two separate HD's, and were booting them correctly via the BIOS - setting preferred one first to boot in BIOS setup, then booting the other one using the one-time BIOS Boot menu key.

To restart Win7 unplug all other HD's, Mark the 100mb System Reserved (preferred) or Win7 Partition Active then run Startup Repair - Run 3 Separate Times.

Once Win7 starts, plug back in the XP HD and boot it using the Asus F8 one-time BIOS Boot Menu key, or install EasyBCD to Win7 to add XP on its Add OS entry tab.

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Hi all, new poster here, so please be fair.

2 days ago Portal 2 was playing fine, but yesterday I upgraded my CPU (to an AMD FX 4100 Quad Core Black edition), motherboard (Gigabyte 78LMT-S2P) and my Ram (4GB DDR 3). I figured I could just swap the components and keep going without reinstalling windows 7. But after swapping everything and loading up Portal 2 would just cold reset on me on the loading screen.

I've tried reinstalling windows 7 today and I'm in the process of reinstalling Portal, but now another game I've just purchased, FEAR 3 is now also cold resetting on the loading logo.

I've tried going through a few other suggestions, like running steam on just one core, with no luck. I've got a crash report below and attached the zip file. Any ideas?

I have a theory that it might be my PSU, which runs about 550W. (Also brand new)

On Mon 1/16/2012 1:08:49 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\011512-34273-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3224B3)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF85F528FC, 0x0, 0x0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

A:BSOD/Cold booting on FEAR 3 and Portal 2 loading screens


Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress

Some generic advice.

If you are overclocking STOP.
Return to the default settings at least for now.

If you are running a RAID update its driver.
You can read more on this error and what to try here...

Stop 0x124 - what it means and what to try

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Like the title says, my friend got a half week old computer and sometimes when booting he gets random black screens. (My another not so experienced friend assembled it because i was too busy.)

When that happens he has to force computer to shutdown.

Also when these random black screens occur the usb devices wont turn on.
One thing i noticed when he get black screens is things like dvd tray will open.(So it?s not most likely cpu related.)

He has to start machine couple of times to get system working proberly.
Most common scenario when this all happen is cold boot after night etc.

Another thing what concerns me is the fact he got three different bluescreens today when he was booting the system after school.

I?ve looked into it but i?m still kind of newb(been messing with computers couple of years) so i have no idea what the problem would be so this is where SF steps in. D:

I wasn?t there on the scene so i don?t know what are the exact BSODs he got but i asked him to give me all info zipped for SF-Diagnostic tool and i?ve attached it on this topic.

Last but not the least, i but his system specs below:

Windows 7 ultimate x64 build 7601

Mobo: Asus 99X AM3+ with UEFI BIOS(don?t remember exact model)
CPU: AMD PH II 960T 4x 3.0ghz
GPU: AMD Radeon HD 6950 2gb XFX Dual fan edition
RAM: Corsair vengeance low profile 2x4gb White edition
PSU: Cooler master GX-lite 500W
He uses aftermarket cpu cooler but don?t remember what one, also his case is antec basic case but don?t rememb... Read more

A:Half week old computer random black screens when booting.

Download an application called "bluescreenview". Use this to retrieve the bug codes that are dumped after the BSOD. Post the results back, or look the codes up yourself. I would take this one step at a time. The black screen and the blue screen are most likely related. When the black screen appears, does it hang, or is it intermittent?

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hi i've had a slew of problems with my new computer

-i get blue screened and it says a warning message that isn't the same from the previous windows, you know hwo it normally said your system has become unstable and what not. this message says that there was an error and windows is shutting itself down to prevent further damage

-i get black screened(iduno if thats the term) but what happens is i'll be working on some files and then out of nowhere my monitor goes black, the computer and monitor stay on, but the monitor goes into some sort of standby mode thing where the power light flashes

-i also ocassionally have trouble rebooting one of my other computers and whenever it gives me a problem the screen goes black and there's a green line that goes across the top of the monitor

iv'e tried spy ware removing programs/anti viruses/fire walls none of them seem to be working

any help would be greatly apprecieated

A:Solved: blue screens black screens green screens

The issues sound a bit like a hardware failure, the blue STOP screen could be hardware or software.

The Black screen sounds like the PC has died, but the power supply continues to run. This could well be hardware.

Both issues could be something like overheating of the CPU (are all fans running, is the CPU fan dust clogged - shouldnt be if it's "new")?

If it's "new" and under warranty, take it back.

It would have helped to know if it was a desktop or laptop though.

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Exactly: PLEASE FIX this issue with new screens you are selling, it's really annoying to work like this, every 2 seconds it's changing brightness, it drives you crazy, I would rather go back to the old model!

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My fiancee's mother bought a new computer (from Best Buy I believe?) a few years ago. eMachine, running Windows XP Home Ed. She has a DSL connection over a wireless network set up by the local telephone company. Here's the problem: She cannot open any websites that include what I assume is a certain type of login screen. Anytime you try to access a site, a 'The page cannot be displayed' error. Such sites include: Gmail, Yahoo, Hotmail, NetFlix, and others of that ilk. Oddly Juno works, as does this site. This is all on IE, and thinking perhaps it was a browser issue I dowloaded Firefox and found that FF couldn't open any websites at all! Tried turning off the firewall to no effect. This is entirely frusturating.

If anyone has any ideas what the problem could be it would be much appreciated. If there's any information I left out please ask, I don't know much about this setup as I wasn't around when it went up. And anyway, I'm more of a Mac head.


Oh! I believe this problem began after the automated windows update installed some time ago which somehow crashed the computer and a friend of mine did that nifty 'reset Windows to two weeks ago' feature. So no updates have been installed since then (last Fall I believe) out of fear of another crash. Perhaps that could be part of the problem?

/insert generic 'Mac OSX rocks' comment here

One other thing: I type in 'www.gmail.com' and hit enter. After ... Read more

A:IE 'login screens' issue

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Enough with the introductions.

I have a user that wants to run a PowerPoint presentation on 2 screens, with the projector displaying the presentation and the laptop displaying the speaker notes. I have this working fine, my issue is that when he advances a slide on the presentation, SOMETIMES the speaker notes will not fallow.

Presentation has 48 slides, if he advances a slide on the projector, the notes should also advance. Only sometimes this works. Other times they donít move at all.

The problem seems to come when the slide viewer at the side is selected.

Un selecting this by clicking on the notes or the slide template in the first screen and then clicking the presentation in the second seemed to fix it only some times, another fix of this was to end the show and play it again from the last slide viewed, and this DOES fix the problem but, this is a business presentation and that is a big interruption.

Is there a real fix to the "presentation / speaker notes advancing sync" problem that is better then that?

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I'm beginning with this link because it is related to this previous issue. Its still the same computer with the same general problems. However, I discovered that by ensuring that windows media player was constantly playing music, the computer operates fast and smoothly for as long as I need it to (sometimes longer than 24 hours), albeit with the fan running full speed and flooding the house with its noise. All has been well until the other day I needed to burn some cds and reconnected the cdrom. Since then, its been subject to occasional freezes, mostly when left to sit when I leave the house on a whim. I've noticed that I sometimes return to a black screen, but erroneously attributed it to my computers failed attempts to hibernate (even though that option is disabled). Anyway, its been working wonderfully anyway when I've needed to use it. However, today I was doing a little basic browsing, only about three tabs open of an automotive website I frequently read. The screen randomly went all white while loading a page, and the computer froze up. My only option when it does that is to do a hard restart, so I did. I decided to disconnect my cdrom again. The computer then booted up normally, showed my desktop and loaded all icons and everything, but before everything was up and running, the whole screen went black and it froze. Then I got this computers very first "blue ... Read more

A:white screens, black screens, blue screens... out of nowhere!

OK, I have read you last thread and sounds like you made some progress.

Lets see the details of the Blue Screen, follow this guide to attach it to your next post.

First locate your minidump files, they are usually found by clicking on your C: drive, in Windows Explorer, then click on Windows to view the contents. If your operating system is installed under a different drive letter then look there. They should be stored under a file called minidump.The files will have a .dmp extension.
Zip up at least 6 of the most recent files into one zip folder and save on your desktop (if there are less then just zip up what you have).
NOTE To zip up a file in Windows (all versions). Right-click the file or folder, click on Send To, and then click Compressed (zipped) Folder and save it to your desktop.
Open Windows Explorer, click on Desktop in the left column so you can see the zip file. In the left column click on C: > Windows > Minidump and then drag & drop any additional .dmp files into the zip folder.

• Below the Message Box click on Go Advanced. Then scroll down until you see a button, Manage Attachments. Click on that and a new window opens.
• Click on the Browse button, find the zip folder you made earlier and doubleclick on it.
• Now click on the Upload button. When done, click on the Close this window button at the bottom of the page.
• Enter your message-text in the message box, then click on Submit Message/Reply.Click to... Read more

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Ok So my 80g had a bad table I guess So I threw it in the trash. I just bought a WD 320GB Caviar 7200. It is set to Secondary Master IDE and is the only device on IDE 2

You See for some reason its calling it my pioneer DVD burner?
This is what happens if I try to proceed Anyway

Moderator edit: remove profanity.

A:HDD Issue Installing New *Screens Incl*

Please refrain from using profanity at TSG, I'm sure you can express yourself without it. I've removed it from your post.

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Wasn't too sure whether to put this in gaming or hardware, but hardware seemed more relevant.

Anyway, I seem to be encountering an issue where my computer will literally shut itself down while I am playing a game. However, this does not happen while I am actually playing the game, I could spend hours in a level if I felt like it and would not experience any issues, but when I go to a loading screen, my computer stops mid-loading and just shuts itself down. No BSOD, no warnings, nothing, it just shuts down. Now, I'm not sure if this is heat-related, or PSU related, or some other issue. The temperature of the graphics card seems to go no higher than 70C, however, and I've read you don't hit a 'danger zone' until you hit 90C or higher. So, perhaps it is PSU related. If you want to know what my PSU's wattage is, just look at my system specs, I've listed just about everything.

These are the games I've encountered crashes with so far:

(listed in the order I've had crashes in)

Bioshock Infinite
Battlefield: Bad Company 2
Crysis 2

However, I've also played these games and have NOT yet encountered this issue:

*only listing high-demanding games, these are not the only games I have tested with this PC*

Assassin's Creed
Deus Ex: Human Revolution
Need for Speed: Hot Pursuit

I will also note that I run ALL of these in absolutely maxed out settings. I average framerates in all of them except Crysis 2 of 60-70 FPS, Crysis 2 is the only one that seems to have framerate drops, it runs ... Read more

A:Crashing issue at loading screens?

The first thing I would suspect is the power supply. However, the supply you list in your specs is a well respected brand and plenty big enough.
Do you have a multimeter you can test with?

The second thing would be poor connections. I suggest re-seating all your cards and double checking the electrical connections to all the devices.
Also make sure the case is clear of heavy dust and hair.

The third thing that comes to mind is the CPU. What I might experiment with is this:
Turn off all energy saving settings (CPU Power) and run the processor in a High Performance mode.
Leave the overdrive stuff OFF on all.
Remove any and all graphics card overclocking and run it at stock settings.
Remove any and all overclocking settings for the CPU and run it at default settings.
The idea is to test the new settings for clues to what may be causing the spontaneous power-off.

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Alright, I've just gotten a new Video card for my desktop.

For whatever reason, when I start the system with the video card installed, it no longer recognizes the on-board card, and will no longer use that. It no longer even detects it as an existing device.

I'm trying to get a multi-screen setting going, but no longer having the on-board card as an existing device is kinda causing problems.

I've tried manually adding the correct device for the on-board using the Add Hardware, but it errors code 10, that it can't start the device.

A:Solved: Multiple screens issue

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Hi, it was working for a morning, after I disconnected all the cables to go to a meeting, on return I'm only able to get one at a time to work, if both are connected then both monitors go off. Is there a setting that needs to be changed?

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Hello all,  I'm new on this site so old timers go easy on me! I had a general question that I have searched for high and low but cannot seem to get a direct answer.  Our company recently purchased 7th gen intel L570 laptops with the included 500GB HDD. Now I see on the L570 datasheet that some come with a m.2 PCIe NVMe. My question - Can I add a sencond drive (m.2) along with the factory 500Gb HDD 2.5"? I want to put the OS on the M.2 while leaving the HDD as storage for our users.  Thank you for your asisstance!!

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Hi all, We just bought 5x Zbook 15 laptops as replacement for our Dell line, they have the latest drivers and bios from the HP site. We have/had 2 issue when the laptop is sitting in the dock ( 230w dock ) The first one : When the laptop (W7/8/8.1 or Ubuntu) is started in the dock so with the screen closed the external screens work perfect from starting the laptop till shutting down. The only that does not work is the laptop screen when opening or when getting the laptop off the dock, only thing that worked was restarting with the laptop screen opened. Solution HP helpdesk : Turn off the Hybrid Graphics Enhanced Display Feature in the bios. So I thought ok solved.... NOT Second issue : Now when booting in dock with laptop screen closed the external screens only turn on if Windows/Ubuntu is started, this will be ok for a lot of consumers but not for companies as they are using bios passwords when now is not visable so they need to guess when typing the password.  Case : 4734559318 / 4733480978 HP enigeer came onsite and came to the same conclusion I already made... It's a bios --> hardware controlling issue. Hopefully will this supposedly bios issue (control bios -> hardware) be resolved otherwise we will probably go back to Dell!

A:Zbook 15 Docking/external screens issue

If you have the latest BIOS and BOTH Intel and NVIDIA graphics drivers installed, please, call HP support back and ask for an escalation. Intel graphics is used most of the time (unless applications use OpenGL or other 3D graphics) and there may be an issue with resume from suspend with that driver

I work for HP. All opinions and comments are my own.

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I'm running Windows 7 on an HP pavilion dv4-2045dx.  My hard drive is partitioned and I am dual-booting with Linux Mint in the other partition.  Both operating systems were working fine for over a year until a few months ago.
A few months ago I started getting blue screens in Windows 7 with increasing frequency.
Now, in Windows 7 I am getting frequent blue screens, usually within 5 or 10 minutes of startup, to the point where I can't even use the computer.  I also sometimes just will get a hard freeze during, or after startup.  Sometimes, the computer doesn't even turn on at all, and my num-lock and caps-lock lights flash 4-times in a repeated pattern with a black screen.  According to the HP website this indicates a problem with the graphics card, but it only happens intermittently.  Sometimes, after booting up, I will get a Windows 7 message that says the graphics driver has crashed, but has recovered.  Typically, I will get a blue screen or a hard lockup within 10 minutes of this message.
In Linux Mint, I will often get a hard freeze within 10 minutes of startup, or it will stall during the boot process.
Since I am having similar problems in both operating systems, I am wondering if this is definitely a hardware issue or if there are viruses/rootkits/etc. that could infect both OS simultaneously.
I am running AVG in Windows 7 and it is up to date.  A couple months ago, something happened where it ha... Read more

A:Frequent blue screens - hardware or software issue?

Try safe mode in W7 and see if you experience the same issues ?

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Okay guys. I tried everything to solve this issue. I read many threads about that notorious card but somehow Nothing really fitted my bill. I have reach my limit and I kindly ask for help.

Sleeping and resuming are very important to me. I do remote access andit must never fail. I'll just tell the short story. With one monitor my PC sleeps like a charm. I wake it with my keyboard or from my router with magic packet and so far so good. The problem comes when I plug my 2nd display. It is a Sony HDTV so both are at 1080p60hz. Very often, my TV is closed since I work with only 1 monitor (I use this PC to test stuff like Windows builds, etc.) Then comes the trouble. 1 out of 4 times the PC never come back from sleep. It just restart. The BSOD is not visible since it appears on my closed HDTV and I think that's the problem actually. Even if I unplug my TV, the graphics driver still consider there is 2 screens there unless I manually deactivate it (through AMD notification context menu). Then I can sleep / resume as much as I want. Problem solved.

Well... it sucks to live with this bug. Each time to activate / deactivate HDTV Or unplug / replug it... very annoying. Is there Something I missed... or maybe a more stable driver or Something like that? I tried a lot of things from the BIOS and Nothing works. Well I posted the BSOD files so if someone is kind enough then I would appreciate if you guys could check it out and tell me what I can do... The next step would be to get a new ... Read more

A:Severe issue with Radeon HD 6670 when I have 2 screens connected

Well I guess I just found I can no longer do an extended desktop with my 2 screens. If I do it, then brace yourselves, the crash is coming! My computer will never wake up from sleep like 1 out of 3 times. When I duplicate my screens, then my PC become stable. Well, for now that's the lesser evil I can totally live with that, but I would prefer an extended desktop of course! Why now, and why not crashing everytime? It's so random.

I guess I am now a atikmdag.sys / Watchdog victim like many others. What I read so far is that there is as many different situations as complaints about it. I did clean installed AMD stuff with the tool then tried Crimson beta, driver only to find the same misery... :-( I'm catching up now but the issue seems very complex and there is people proposing "fixes" but it varies from forum to forum, I don't think no one has yet found the holy grail with 100 % satisfied customers below his post! :P

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I am only allowed to receive Windows recovery media as a digital download for my L570. When I had L560, I was given a choise to receive a physical USB key recovery media. Why am I no longer allowed to do this?

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Hi,having a L570 with integrated num keyboard in use I need to have the num lock enabled with system start.  Due to using bitlocker I need the num keyboard before Windows is starting.I checked the BIOS but I did not found the right entry or something that sounds in the right direction.Someone any ideas or experiences?Many thanks in advance.

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hi there tech repair guy,

thanks for your time everyone.

i am wondering if xp is really all it is cracked up to be, and if i should migrate to ubuntu or a different os. for all i seem to get is blue screens and sound issues. it is so frustration.

the latest is a

kernel data in page error

00000007a (0xc07ba188, 0xc000000E, OXF7431302, 0x34CE7860)


F7431302 base

@ F742000

date stamp 4802539d

I have tried and tried, but not antivirus nor updating drivers, nor checkinng the hard drive works. it is insane.

if i were to switch os, would i still be able to use programs such as itunes and things???

oh dear, thanks for your help


A:xp blue screens over and over, no hard disk issue, and sound is dropping out

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For the last few weeks I have been unable to put my computer to sleep for transport or other general reasons. When I do it appears to be fine but when I open it up and tell it to wake up then it either comes on and blue screens straight away or it comes on as though it's going to work fine but there is a spike in CPU usage (according to the desktop gadget) and then in the next few minutes it either freezes or blue screens.

If I shut the computer down instead of putting it to sleep then it is fine booting up, however, when it tries to automatically restart if it has been put on sleep then it sometimes fails to start and suggests launching start-up repair. If I select start normally then it usually is ok but if I turn the computer off for a few seconds and then try to boot it as normal then it is always ok.

Once the computer is running it never shows any signs of a problem and can run for an entire day without issue. There are no speed issues and there are no programs which don't work.

If it is relevant, so far these blue screens have had at least 5 different titles including 'INTERRUPT_EXCEPTION_NOT_HANDLED', 'BAD_POOL_HEADING' and 'IRQL_NOT_LESS_OR_EQUAL' I can't remember the others right now.

Basically I was just wondering if this is an issue I should be worried about getting worse because right now I can deal with shutting the computer down every night until I can get a new machine in October but if it's going to get worse then I want to be prepared or fix it pr... Read more

A:Unknown issue; Blue Screens appearing only when waking laptop.

My system is 2 years old in August.
It had its hard-drive replaced about a year ago.
The OS was originally installed on the laptop, I assume (obviously) that it was reinstalled when the new HDD was put in so the installation is ~ 1 year old.

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I have seen this issue on a couple of L570's fresh from the factory.  The message comes up straight after boot and on this particular one the Touchpad stops working intermittently, I've made sure the bios and all drivers are up to date but still get the message. There does not seem to be any way to remove the touchpad software. There is an uninstaller in the Apoint2k folder but it says it can't run under this OS. The OS is Windows 10 64-bit.  Anyone else seeing this?  

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Hi, I have a problem with my screen lg-34UM65I am plugged in hdmi on my Lenovo L570, my processor supports high resolution but I can not exceed 1920x1080 resolution. I updated everything I could but still nothing. A solution ?  thank guys

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Hello, Is it possible with a Lenovo L570 to get the cellular SIM-card working?It has the right slot for it, but I cant figure out how to activate and make it work.Is it not supported for the L570 model? Located in Sweden if that matters. Best regards,Christoffer

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Hi, Last week I got an L570 as my first Thinkpad, and directly tried to connect it to my main screen, a 4K display. Unfortunately, I only get FullHD resolution, not 3840x2160.The display is attached to the mini Displayport using an adapter to HDMI. I have tried 4 different adapters now, and all of them only provide FullHD. The Intel Graphics Settings tool detects the external display and also detects that higher resolutions such as 4K are supported. However, I cannot select any resolution higher than FullHD from the options. When creating a custom resolution, I always get the error  "The custom resolution exceeds the maximum bandwidth capacity". This is not only the case for 4K resolution but any other one as well. I hav used a Surface Pro 3 before, and connected the display with the same adapters without any issues. The Surface has an 4th gen i3, and now the Thinkpad's i5-7200 does not manage to output 4K. However, the Intel 620 graphics should actually be capable of 4K, Displayport is anyways, and the various adapters also work fine with the Surface. http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20L570/ThinkPad_L570_Platform_Specificatio...  claims "Max resolution: [email protected] (DP via mDP cable);". So how do I get 4K to work? I have tried to set up the 4K display under Windows (Intel Graphics Settings) as well as Linux (xrandr). Nothing helped. Latest Drivers and BIOS update are already installed. Any help regarding thi... Read more

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Hi,I have a brand new L570 Thinkpad. All updated with Companion, also Bios. When I play audio or videos with audio, Win10 freezes very soon after the playback starts, usually within seconds. First, the sound starts to get slower than usual and cursor slow, then windows freezes and I have to perform a hardware reset by long pressing the powerbutton.No events in Event viewer.Tried with other harddrive with other Win10 installation. Same problem.Tried 100 times with various different settings (no 2nd monitor, no AC adapter, no external mouse and keyboard) and insalled Intel HD620 driver directly from Intel, but no luck.Any help appreciated!

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I have updated my laptop to Windows 10. Here my problem: I used 3 monitors and opened a lot of applications. Everytime I lock my account, or leaving it until it goes to sleep. The whole applications squeeze one side of the screen; it's dis-arrangement. Then I have to re-arrange all my application again. Is there any fixed for that? It's very annyoing for me to do it every time.


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hii must install windows 7 but there is some problem. when i install uefi mode i see bcd error. when i install legacy i see bsod and restart. ? was read manual but i dont understand anything. Can anyone help?

A:How can i install windows 7 on l570 notebook

Dear custoimer,First of all, in case your ThinkPad L570 is model 20J8 or 20J9, I'm sorry those model doesn't support Windwos 7.In case you have the model 20JQ or 20JR, those system supports Windows 7. 2nd, the below Lenovo article describes how to set up WIndows 7 Install ISO image.     https://support.lenovo.com/us/en/solutions/ht103541 In case you cannot understand what to do by reading above article, you need to get recovery media from Lenovo by refering below article.  https://support.lenovo.com/us/en/solutions/ht035659

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In order to boot from a CD (which I know works in other PCs), I tried the following changes in the BIOS (v. 1.26 N1XET48W, 2017-12-12, ME firmware v. on my new Thinkpad L570:  Restart-menu ? ? - OS Optimized Defaults? ? DisableStartup-menu ? UEFI/Legacy ? ?Legacy only?Security-menu ? Secure Boot ? Secure Boot ? Disable I found those recommendations here on the Lenovo website.  The result was that I got a boot-menu, but NON of the items on the menu could actually boot the laptop... So I had to change everything back again in the BIOS to be able to boot at all...!  My L570 User Guide mentions using a program called "Thinkpad Setup" to configure booting, but there is no such program on my L570! I tried running "Lenovo Settings" and Lenovo Vantage", but it didn't contain anything relevant. This is NOT satisfactory!  

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Hello,My Thinkpad L570 Type20JR is only HD screen. Can I upgrade to full HD?Is it enough to replace the LCD or the cable must also be replaced?Type of cable currently in my laptop:  eDP,LNV 00NY618Thanks,   

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Hello,i have a problem with my L570.After being one minute idle and in the closed in the dockingstation and connected to a monitor it goes into sleep mode after being idle for a minute.The newest updates from windows and the ones you get from lenovo vantage are installed.I took a look at every power option but there is nothing that could be the problem.I also tried this:https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Machine-always-goes-into-standby-mode-af... Can somebody help me? GreetingsDirtrunner

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Hi, I have a custom W7 image that is MBR formatted and I recently purchased a L570 that has an NVMe drive. I understand that I need drivers for the drive and it need to be formatted GPT (as the L570 is not one of the models that has been made Legacy boot compatible). My question is, has anyone successfully converted a pre-existing, custom image from MBR to GPT? If so, how? I tried to use diskpart to first clean a drive and partition it GPT, then only recover the data portion of the image (not the MBR and Track 0), but that failed. And, I am always wary of 3rd party software, but I am willing to try one if there is a strong recommendation. Admittedly, I did not pay close enough attention to the specs on the HDD,  and it did not cross my mind that I was going to have so much trouble with imaging my system. Thank you in advance. Miguel

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My trackpoint and mouse buttons above the touchpad stopped working. I've been trying to update drivers etc.. Anyone know what the problem might be? Thanks

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