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Laptop Shuts Down Suddenly 0x8000000000000002

Q: Laptop Shuts Down Suddenly 0x8000000000000002

Hey everyone, so I recently got my laptop (ASUS G53JW) back from the ASUS service centre and that was to replace the DC jack port as the pin broke off in the port from the charger. They didn't change the motherboard, just the port as it was a defective part and caused the pin to break off.

I have no idea what they did to my laptop at the service centre, but since getting it back (yesterday) I have an issue with the laptop....I have started to get random shut downs without any warning at all. I am just sitting browsing the internet or playing a game and the laptop powers off without any blue screen, error, or warning. It boots back up right away, except for the latest time where it powered off (shortly after I plugged in my iPod) and then it kept shutting down in the boot screen about twice. I unplugged the iPod cord (and thus the iPod itself) from the USB port and that seemed to allow it to boot back up. Funny thing has started to occur as I changed what USB port I plug the iPod into, it randomly starts charging and then stops (but the cord is still plugged in)....

I checked event viewer, as I don't get a BSOD or anything and this is what I keep getting every single time these shut downs occur:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2012-03-31T20:18:01.677228500Z

EventRecordID 21875

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Home-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
Please tell me this isn't a hardware issue yet again....I am getting very sick and tired of ASUS and this laptop...I've had the HDD go on it in Dec and had to RMA it....and the charger pin breaking off twice....this is my latest issue with the laptop and it's annoying because I lose what I am doing.

I am thinking it is a driver issue as I checked my PC temp thru a program and the GPU temp and it seems fine. They're normal temps for my laptop, so I doubt it is overheating. I also had a fan plugged in, but I took it out just now because it may be an issue with the USB ports....I don't know but I am very frustrated as I just got this back from the service centre yesterday and 2 hours from that this shutdown issue occurs.

Obviously it is something ASUS did during their lovely RMA process. They didn't do a fresh install of windows or anything. Just replaced the DC jack and according to the RMA form I got, they did a Fulmark stress test and it says it passed.

EDIT: and just after typing this, I realized that my mouse has stopped working and it is still plugged into the USB port...sometimes it lights up again and it works but after a bit it stops again. What the heck is going on here?

EDIT 2: and now it seems to be stable again, I took my iPod charger cord out of the USB port it was in, and the mouse became fine, then I plugged the iPod USB back in and it's also fine...both are working fine so far...just waiting for the next shutdown, I suppose. I am going to keep my fan unplugged as well just to see if it resolves anything. The fan runs off the laptop itself, and plugs into two USB ports...so maybe that contributed? I had this fan for a month or two tho and it hasn't made any issues. This shutdown problem has started since yesterday when I got my laptop back from RMA.

RELEVANCY SCORE 200
Preferred Solution: Laptop Shuts Down Suddenly 0x8000000000000002

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Laptop Shuts Down Suddenly 0x8000000000000002

Event ID 41 Task 63 is merely thy\at the computer shutdown unexpectedly. If you are not having BSOD's please upload your event viewer logs
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

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RELEVANCY SCORE 86.8

hello, i had for quite a time that my computer shuts down all of a sudden, whether im playing a game or watching a movie or just idling.
i thought it was something about the temperature, but it was not.
the problem first showed up after i upgraded my GPU card from gtx570 to gtx 770.
Attachment 53852

up here is my BSOD file.
hope you can help me.
thanks!

A:Error 0x8000000000000002- computer shuts down suddenly

You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

There are no memory dumps in the uploaded reports - nor are there any hints about them in the WER section of MSINFO32.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the f... Read more

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RELEVANCY SCORE 63.6

I was recently having issues with the LCD backlight on my Dell XPS M1530 laptop. So I took it to the tech guy who fixed the backlight issue. But, now I get sudden shut downs while I'm working on my laptop. The screen goes white for a second before it shuts off by itself. Could it be an issue with wiring inside which the tech guy messed up? Or maybe the heat? because I notice the shut down when mostly my laptop is resting on a wooden table for about half and hour. Any advise?
 

A:Laptop shuts down suddenly

Does your laptop have the Nvidia GeForce 8600M GT installed? If so your problems are very likely a result of the nVidia Defect (I have recently had a refund on a laptop I boughgt in 2007 because of this), have a look here http://www.nvidiadefect.com/ for info, it's a very helpful website.
 

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RELEVANCY SCORE 63.6

hey,i use a core i5 HP ab001na..lately,after charging my device to 100%,after a while(when it gets to 50% and below),it goes off without any warning but it doesn't happen when the charger is plugged in and also sometimes,after plugging my AC adapter,the notification i get is 'plugged in,not charging'....please,what should i do?

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RELEVANCY SCORE 63.6

Hey Techspot, I'm hoping you can help me out with a little problem I've started experiencing. I got a Lenovo G555 just last year, and everything's been going great with it so far. However, as of about a day ago it decides to start shutting down without any warning whatsoever. It seems that this happens at random also. Some times I can keep the laptop on overnight (I like to have videos playing while I sleep) with no problems, and other times it snaps off after not even 5 minutes. Thus I can't really finish a scan with avast! or malwarebites. I haven't done anything out of the ordinary either. I don't know if it's really overheating because I keep it in a similar environment as my Toshiba laptop that has remained on around the same amount of time with no overheating whatsoever. I'm running Windows 7 on my Lenovo.

EDIT: I thought that my problem was in fact overheating, so I cleaned the fan area with some compressed air. That seems to help a little bit, but my computer still has a tendency to shut down randomly, just a lot less frequently. I checked the temperature with SpeedFan, and upon startup my core temp is as high as 80C, then cools off to about 60C when I'm doing nothing. The thing that worries me is that SpeedFan can detect no RPMs from my fan. Fan1, Fan2, and Fan3 all show 0 RPMs in the program.
 

A:Laptop suddenly shuts down a lot

Chances are the thermal pads or the thermal paste on the CPU/video chip needs replacing
 

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RELEVANCY SCORE 63.6

Hi!

Sometimes my laptop suddenly shuts itself down, as if id just cut the power.

This usually happens while playing Crysis, is my computer getting to hot?
Im currently using WinXP, and it happens all the time, after about 20 minutes gaming. I used to run Windows Vista, and it happened only twice in 5 months. Anything I can do?
 

A:My laptop suddenly shuts itself down

My first question to you is this: do you notice any intense heat coming from the underside of the computer? Try playing the game in your lap, and feeling for heat (don't get yourself burned though!).

Also, what type of laptop do you have? (brand and model #)

In the past Sony Laptops were very known for overheating.
 

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RELEVANCY SCORE 63.6

Hi

I am running windows 7 on this laptop which I bought back in April 2010. Just 30 minutes ago, my laptop suddenly shutdown without warning or whatsoever, and upon rebooting, it hung while loading windows. I tried running startup repair but nothing was found. I restarted another time and managed to get into Windows 7.

Could it be a failing motherboard?

Thanks for responses.
Scorpio_tkh

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8169 Mb
Graphics Card: AMD Radeon HD 6970M, -2048 Mb
Hard Drives: C: Total - 241427 MB, Free - 24409 MB; E: Total - 235308 MB, Free - 11353 MB;
Motherboard: CLEVO, P150HMx
Antivirus: Norton 360, Updated and Enabled
 

A:Laptop shuts down suddenly

check your temperatures and all the air vents are clear of dust

you are using it on a hard flat surface?
 

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RELEVANCY SCORE 63.6

I'm from India. I bought a HP 15-ay106ne laptop through my uncle in Abu Dubai on 01-01-2017.After a week I noticed that it didn't charge to 100% it reaches 99% only. After 15 days I noticed that it suddenly shuts down when the charging reaches 15% without any notification about plug-in. After few days it shuts down in between 15% and 20%.Now it's shutting down in between 36%-40% of charging. I found that the battery backup is also not good. Original backup is 10 hours but my laptop gives 5 hours of battery backup.I gave my laptop in to a HP service centre and they said it has a hardware problem. In India the spare parts are not available so please go to Dubai with your laptop.I preferred to buy it in Dubai because of its international warranty. But now they are not going to help me out of this problem.Please help me to get my laptop in good condition. And suggest me how to decrease the cycle count.

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RELEVANCY SCORE 63.6

hello techspot community!

My wife was playing Tetris battle on facebook, that time I was watching her playing tetris battle then suddenly my laptop shuts down. That incident happened twice. But it didn't happened when I was playing NBA2k12 earlier that day. And when I tried to turn it on again, at first try it did not power up so i took the battery out and put it again then it turns on. What happend to my laptop? could this be overheat? But I have a cooling pad with two fan. pls help me. I'm not the techie type, me just a gamer so pls I need help. It's an Intel core i3, ATI mobility radeon 5470, 4GB RAM.
 

A:My laptop suddenly shuts down

sounds like overheating to me
 

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RELEVANCY SCORE 62.8

it automatically shuts while doing some work without giving any warning and after restarting it works fine for some days then again shuts down randomly

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RELEVANCY SCORE 62.8

Hi! I was using my laptop and it suddenly shuts down so I switched on again but after 30-40 minutes it shuted down again, I have tried to remove dust from his vents, reinstalling windows but still problem remained. Please Help Me HP Experts.  Thanks.

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RELEVANCY SCORE 62

Two or three things have happened recently that make me believe that i am infected and hence am requesting help in this forum

Last night my laptop shut off all of a sudden - and i mean all of a sudden (did not boot down or warn me) like somebody flicks off a switch and the lights go out. At first I though it was the power but i was well plugged into the electricty socket and i also had battery back up.
This has happened twice before say a month back and three months back respectively but i did not give it a too much thought attributing it to freaky power fluctuation. Further, the time gaps between occurences were far and random
When i rebooted win 7 (64 bit with SP1 and completed up to date) asked me do a startup and system repair whcih i did and after a long wait i got a report saying

Problem Signature 01 6.1.7600.16388
Problem Signature 02 6.1.7600.16388
Problem Signature 03 unknown
Problem Signature 04 21200436
Problem Signature 05 Auto failover
Problem Signature 06 2
Problem Signature 07 Corrupted Acl

I thought that there may be an event log that could throw some light on the sudden shutdown and found a "Unable to start a DCOM Server" error whether connected or not to the shutdown I do not know. the text of this error log is posted below

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 07-03-2012 23:08:16
Event ID: 10001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SanjitKeskar-PC
Description:
Unable to start a DCOM... Read more

A:laptop suddenly shuts off without warning or boot down

There are only about five things that will cause a spontaneous shutdown. Overheating, bad power supply/adapter/powrer source interuption, flaky NIC, motherboard, or very rarely the processor. I'd check to see if it's overheating first and move on from there. Does it feel especially hot? Have you blown out the heatsink and fan area? Is your adapter making a good connection? Will it run on battery alone, is it holding a charge? Does it tend to happen when you are on the internet or accessing a network? The start up repair is normal, since the laptop did not get a chance to shut down properly, so I wouldn't worry about that, although it isn't good for it, of course.

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RELEVANCY SCORE 62

I'm not sure if this is the right forum to ask about this, but I thought I'd give it a try. I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down about 12 times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). This happens while running the computer with it plugged in. I managed to find an error when I checked the event viewer. I'll post the information below. If anyone can explain what's going on I'd really appreciate it. Thank you!
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
 
System

 

 



-

Provider



 

 

 

[ Name]

Microsoft-Windows-Kernel-Power



 

 

 

[ Guid]

{331C3B3A-2005-44C2-AC5E-77220C37D6B4}



 

 



 

EventID

41



 

 



 

Version

3



 

 



... Read more

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RELEVANCY SCORE 62

My Laptop turns off (or shuts down as in the case when laptop's battery discharges completly) suddenly without any warning. And I have to put my charger back to turn it on. When I turn on my laptop again it shows its battery is charging from very low level (approx 6%) but after 8-15 minutes its shows battery full status.Troubleshooting:-When I checked my battery staus through HP support assistant then it is showing ok so I updated its BIOS. 

A:My Laptop turns off (shuts down) suddenly without any warnin...

Hi,From HP battery test in HP support assistant, kindly tell what are the cell voltages, cycle count written there.Try manually calibrating battery following this HP document:http://support.hp.com/in-en/document/c03325217RegardsVisruth

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RELEVANCY SCORE 61.6

Hey everyone,

My laptop, (it's an HP Pavilion dv6 running Windows 7) recently started having this terrible problem. What happens is that I'm doing something totally non computer-intensive when all of a sudden the screen just turns black and a second or two later shuts off. It seems as though if I don't use it for a couple of days, and then boot it up, it doesn't have the problem. But once I turn it off and turn it on again, it happens.

For example, yesterday, after not using it for about two weeks, I had it on for about an hour or two before turning it off on my own. Today, I was on the internet reading an article, and had my virus software (McAfee) running a scan. I thought it was going to be okay, as if it was going to go black and turn off, it would have done so already. But, within 20-30 minutes of it being on, it did just that... it went black and turned off. I turned it on again, curious to see how long it would take to happen this time. I made it to the desktop before it went black and shut off after about 2-3 minutes.

Another thing of interest is that when it is on, it is very slow, much slower than usual. And another thing. A long while back, I had set my desktop so that it would change pictures every 10 minutes. I forgot exactly when this started, but the images don't change anymore. I thought it was just a mild annoyance, but I'm wondering if it's a symptom of the overall issue?

A couple other things: I had some system resto... Read more

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RELEVANCY SCORE 49.2

Hi, I've a problem. My pc sometimes shuts down suddenly and without any reasonable cause. It happens in various moments and I don't see the reapetibility of the situation.
Can it be caused from an insufficient power supply?

I've attached the system file zipped.
Thanks.
Stefano.
 

A:PC suddenly shuts down

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RELEVANCY SCORE 49.2

This problem started a week ago.

When the pc shut down i can`t turn it on right away (nothing happens), so i have to unplug the power cord for about 10 secs to turn it back

i thought the problem was processor overheated, so i bought termal paste, now temps are good, arround 39C IDLE and 55 under heavy load.

so, i don`t know why my pc keep shutting down suddenly.

(i have pc specs in my sing, if you do need any other info just let me know)

i really appreciate your help, i`ll be waiting your answer, thank you.

A:Pc shuts down suddenly

I experienced something similar a few years back on an older rig, it turned out to be the PSU was dying might well be the same thing on your system.


Steve

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RELEVANCY SCORE 49.2

I recently had a serious Adware attack. Fortunately, with the help of Hijackthis and this forum, I was able to stop all the annoying pop-ups, but ever since my IE will suddenly shut down while I am browsing the web. I'm lucky I got to type this whole message.

Any advice on how to resolve this problem?

Thanks!

JJ

A:IE Suddenly Shuts Down

Firewall?Blue screen msgs?(could be Windows Protection Measure)tho it will tell
you usually"IE has caused a fault in xxxx & will shut down";Could also be a F/W
defense.Is OE functioning OK?A possible Kernal32 error(also reported usually); a
problem with your ISP(disconnection /time out);do you have call waiting?);is this
random or after set time?;is it possible the sites visited are restricted to members;
Is IE fully updated(IE 6?).If no error messages display,do full scan with everything
& run scandisk in thorough mode;# your advanced settings,restore defaults &
get back to us.

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RELEVANCY SCORE 49.2

Hi there everybody. Lately I've built up my own computer. I am kind of expert so there shouldn't be any nab problem like mounting something wrong or placing wrong cables in wrong places but I have this problem. My pc runs very smoothly and powerful but after a period of gaming (like 1 hour of gtaV) my pc suddenly shuts down. It gives me no warning at all. I checked the temps and they all seems to be normal when the power off happens, so I think it couldn't be an over heating problem. This happens only when I "make things hard" let's say. The first days that this happened the AI software told me there was low voltage but now that doesn't happen anymore. But that's strange assuming I have a KCAS 600w.

My specs:
Mother: ASUS M5A99FX PRO R2.0
cpu: AMD FX 8320E 3.2->5GHz 8 core
GPU: AMD SAPPHIRE Dual-X R9 270X
Ram: 4GbKingstone+8GbKingstone
PSU: KCAS 600w
Cooling: Freezer 7 Pro rev 2

Help please, that's my struggle since 7 months

A:PC suddenly shuts down

I kept it monitored until the shutdown and on the AI software I saw that there was low voltage on the 2v and the 12 one.
How is it possible? I have 600 w and it should be enough

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RELEVANCY SCORE 49.2

My PC shuts down all of a sudden all the time(Up to like 5 times now). There's no warning, and no blue screen. It just shuts down and then starts back up again instantly.

Also, i have gotten 2 Blue Screen errors, and 1 incident where the lsass.exe process terminated suddenly and started the "shutdown -s -t 60 -c"Dont remember the message"" command at the login screen. All within 2 hours.
And right now my computer just lost all sound, which means its probbably about to shut down again.

I restored my computer 2 days ago, and havent installed much since then. It was suggested that one of my 3 RAM sticks had gone bad. But when i opened my PC, i couldnt figure out how to take the RAM sticks out.

Why is it doing this?

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RELEVANCY SCORE 49.2

Hi, i'm having this problem where my computer suddenly turns off. The cases are when i open the computer from standby mode, it overheats and when i'm playing Far Cry. I have no clue why it does the turn off when i open from standby mode,
and when i play Far Cry. It doesn't happen at all with SimCity 4 O_o.

Specs:
Intel Pentium M 2.00 Ghz
1.00 G Ram
GeForce Go 6600 128 Mb

Appreciate the help =)
 

A:PC suddenly shuts down

if you have cooling problems, then you know how to fix it already, provide better cooling.
 

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RELEVANCY SCORE 48.8

Hi,

Heres my problem:
When i start outlook and i hit F5 to check for mail, i get three spam emails (always the same ones) and then i get the message:

"microsoft windows ™ messaging subsystem spooler has encountered a problem..." etc

I guess thats the MAPISP32.exe thats necessary for sending and recieving email. So guess what happens, i cant recieve or send email. The only thing I know that I changed in the computer is that i recently disabled and then enabled again the system restore. I also recently installed SpywareBlaster. Can anybody help me?

Thanks in advance.

PS: I run WinXP and MS Oulook 97.

A:MAPISP32.exe suddenly shuts down

You may have a corrupt mail spool. Call your isp and ask them if they can delete those first 3 spam messages and then see if it works.

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RELEVANCY SCORE 48.8

Please help. My HP Pavilion Notebook, Windows XP, just started randomly shutting down (complete shut down, doesn't restart on it's own). Sometimes I can use it for an hour, but other times only 10 minutes. It just started doing that today. I haven't made any changes recently. Doesn't seem to be overheating.

I've tried searching the archives, but can't seem to find any recent posts (all expired) to try to find some answers.

Any suggestions would be greatly appreciated.

Connie
 

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RELEVANCY SCORE 48.8

Greetings-- my previous problem was wonderfully solved here, so am hoping help with new problem will be successful.

This past week I've suddenly developed a problem where without any warning the computer will shut off. The 'power' button on the PCU will go to an amber, and will not respond to repeated pressings. The only way I'm able to get it back on again is to cut the machine off at the power strip, then press the power button. I've run some various system scans, and nothing turns up.

I am using Windows XP, have a Gateway computer, and have NO CLUE about what is going on. Many thanks for your thoughts and suggestions. Please let me know what more information I need to provide for consideration.

THANKS,
MOL
 

A:Computer Suddenly Shuts Down

Hi there!

Before I can help you in any way, I would like you to give information on your computer, such as service packs are installed or not, do you get any error messages, have you been experiencing speed problems with the pc lately, or have you been fiddling with the registry( ). Thank you!
Looking forward to helping you!

Leslie CT
 

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RELEVANCY SCORE 48.8

Windows XP, SP2

1)
While I am using my laptop suddenly computer shuts down. It shows a blue screen with some details of the error. But before I could read it, computer restarts. After restart, sometimes it may function normally and sometimes it would keep shutting down. I have to turnoff the computer completely for few minutes and then it would start working normally. This can happen at any time, there is nothing specific about this behavior.
This is happenening for 2-3 months now. Then it struck to my mind to check the log files of the system. So I checked system log files in computer management. It showed "iaStor" error there.

Whats this "iaStor" error ? Is that the problem for this kind of behavior ?

2)
Secondly, the pointer on the laptop freezes for few seconds quite often and then its released from the frozen state. When I am trying to click on a link or trying to scroll down, the pointer or grabber sign freezes and then it gets released after 4-5 seconds. Whats this behavior due to ?

I did uninstall and reinstall the windows xp, but still it gives same behavior for both the issues.

thanks

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RELEVANCY SCORE 48.8

Hi guys,

I'm just a newbie and don't know how to mess inside my PC.

I just want to ask what problem my PC might have. My PC is old, but it is the only one I have. Lately, after some time of using my PC, the graphics went crazy with big pixels and the resolution was messed up. When I tried to print, the output has gone crazy as well. Then all of a sudden my PC shut off. When I tried to restart, it shut off again immediately.Today, as I tried to start again, everything seemed to be fine, but again after hours of using the PC shut off again. I worried that I might be hurting my PC since the problem still persists.

Fans are working.

Specs

Pentium 4 (2.8 Ghz)
1.5 GB DDR1 RAM
320GB SATA HD
Board: FOXCONN 865A01
Bus Clock: 133 megahertz
OS: Windows XP Professional Service Pack 2 (build 2600)

I really need my PC for my upcoming school finals and projects. I'm desperate, please help.
 

A:PC shuts off suddenly after hours of use

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RELEVANCY SCORE 48.8

Lately, my computer has been shutting itself off suddenly, followed by a loud high-pitched constant tone, which lasts until I turn the power off on the power supply. When I turn the computer back on, I get a blue screen that says there was an error and the system has been shut down. If I leave it off for about 10 minutes and turn it back on, it will come on fine, but eventually shut off again. A friend of mine mentioned that this may be a motherboard issue, so I'm just wondering what everyone here thinks.

Thanks
 

A:Computer shuts off suddenly

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RELEVANCY SCORE 48.8

My Spectre x2 keeps turning off automatically without warning, even when I'm just watching YouTube videos or using Facebook. There's nothing to signal that it's going to happen, it just goes to a black screen.

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RELEVANCY SCORE 48.8

Hey guys,

I have a serious problem. I bought a new computer lately, it is superb but it has one error. Everytime i start my computer it shuts off after an undifined amount of time. It doesn't cleanly shuts down windows or something it just roughly shuts off. I did run a memory check, i build in another cooler for my processor and it didn't change anything. Sometimes it happens when i'm gaming, sometimes it happens when i don't do anything so it is a hard problem to analyse. When i am in safe mode it doesn't shut off.

These are my specs:

Amd Athlon 64 X2 dual core 6000+
2 GB memory
450W power source
Asus 8800GS graphic card

I hope you can help me!

Greetz Oliver

A:Computer suddenly shuts off

I would make sure your drivers are up to date and try a system restore if you have a restore point. Also, you might be able to find our more about whats causing it by looking at the event manager for dump files. Otherwise if its not a big hastle for ya i would consider a reinstall.

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RELEVANCY SCORE 48.8

need help!!! computer suddenly shuts off when setting up windows xp
 

A:Help computer suddenly shuts down

Maybe you could have read this first.
Guide To Making A Good Post: http://www.techspot.com/vb/topic33297.html

If your computer is suddenly Shutting Down then firstly
1. Run Memtest86 to test your RAM.
2. Download the Testing software off your HDD Manufacturers website.

Then post back once you've done this.
 

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RELEVANCY SCORE 48.8

Hey guys! Was wondering if you can help. I am trying to play gears of war and it stops working right in the middle of me starting it up. It would play for a while load up and the game will stop working and the program closes. I tried installing it and running it as admin. Installed reinstalled the game and directX still nothing. Any course of action you can recommend would be appreciated.

A:Gears of war suddenly shuts down.

i had the same problem, the only way i could get it to work was to use a no cd /dvd patch, hope this helps

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RELEVANCY SCORE 48.8

Hi,

My other computer suddenly shut down while i was playing a game. Then i smelled a burning odor. I tried turning on the computer again but it wouldnt turn on so i opened the case and felt the hardwares. The power supply and the harddrive were hot.

What happened to my computer? how do i fix this?

Thank-you.
 

A:Computer suddenly shuts down...

have a look and see if you can see anything burnt on the motheboard.
powersupplies and HD are HOT - how hot - remember they do run very hot hence the fans.

when you turn on - do any fans spin up or lights come on - if not its likely to be the PSU.

you could try disconnecting the PSU from the MoBo and other devices and then switch on and see if fan in psu runs.

otherwise you probably need a meter to check if the psu is working.

whats the make/model of the PC and then maybe someone can advise more on parts etc.
 

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RELEVANCY SCORE 48.8

Hello All,

I will appreciate if you can help me solve this problem.
I noticed that whenever I type the word antivirus, mcafee, antispyware in Internet Explorer or Mozilla Google search, it closes the windows automatically.
The McAfee antivirus is not responding, it is not even let me uninstall it.
I got to ran the HJTInstall.exe and I am attaching the logs, so with your expertise you can give me more light on how to troubleshoot this issue.

Thanks in advance.
Alesi
 

A:Computer suddenly shuts down

I am pasting it for easy reading...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:54:42 p.m., on 09/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\Br... Read more

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RELEVANCY SCORE 48.8

I've been struggling with this for months and am at my wit's end. Any help anyone could offer would be greatly appreciated!

Basically, without warning, my computer, for no apparent reason, shuts itself off. No shut down. It simply shuts off, as though the power had been disconnected. (It might be worth noting that on starting it back up again, chkdsk doesn't run.)

At first, I though it was a random occurence and likely a hardware problem; possibly the Power Supply. However, my MoBo is set to power up the computer after losing power and, after one of these unexpected power downs, the computer doesn't start back up until I hit the power button.

I've also started to notice a link to downloading. Namely, if there's multiple downloads going on, it seems to trigger the problem. It shuts down almost every night, which is when I've got utorrent scheduled to run, and I've been able to trigger the problem reliably by initiating multiple downloads of podcasts in iTunes. It also seems to happen sometimes when web pages are taking too long to load.

It's probably important to note that the computer functions perfectly otherwise. I can tax the system with the latest games or a heavy set of video transcodes without incident, so I'd have a hard time believing it would be a heat problem.
 

A:PC Shuts down suddenly without warning

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RELEVANCY SCORE 48.8

my HP Paviliion 22z was one month old. I was using it and all of a sudden it shuts off. no warning message. I thought it's a power cord connection problem. but after I look carefully, no connection issue. I pressed the power button, it started and everything looked ok. However, this happens more and more often. It is less than 2 months old, as of today. no sign of slowing down or any problem using it. it just shuts down right away. looks like there is a power failure. but when i press the power button, it turns on and works just fine. lost the data I worked on. Very annoying. Anyway to fix it?

A:New HP Paviliion 22z All-in-One PC shuts down suddenly

It's under warranty. Let HP fix it. Do not tamper with it and make an issue worse.

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RELEVANCY SCORE 48.8

Hello to the community,I have the desktop computer precision 390.When I try to install the windows or other operating, the computer is constantly deactivated.
How to search, resolve the problem?(A technical engineer said he has a motherboard problem ...)
Thank you very much.
Apell

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RELEVANCY SCORE 48.8

My notebook computer has suddenly shut off three times today.

This has never happened before, except during times of cpu intensive activities,
such as video transcoding, where it has overheated.
...Then I bought a nice expensive cooling pad and it has never suddenly shut off since (until now).

The notebook did not feel that hot after any of the three times it shut off today,
and the cooling pad was turned on the last two times.

How can I figure out what the problem is?
 

A:Notebook suddenly shuts off

We can also check the memory and Hard drive .....

Bad memory will cause system shut down...
for memory you can use Memtest86 http://www.memtest86.com/
or Microsoft Memory test http://oca.microsoft.com/en/windiag.asp

and also bad sector on HD may casue that also...
For checking HD you can fellow http://www.sonexpc.com/support/how/1/0001
 

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RELEVANCY SCORE 48.8

I've been struggling with this for months and am at my wit's end. Any help anyone could offer would be greatly appreciated!

Basically, without warning, my computer, for no apparent reason, shuts itself off. No shut down. It simply shuts off, as though the power had been disconnected. (It might be worth noting that on starting it back up again, chkdsk doesn't run.)

At first, I thought it was a random occurence and likely a hardware problem; possibly the Power Supply. However, my MoBo is set to power up the computer after losing power and, after one of these unexpected power downs, the computer doesn't start back up until I hit the power button.

I've also started to notice a link to downloading. Namely, if there's multiple downloads going on, it seems to trigger the problem. It shuts down almost every night, which is when I've got utorrent scheduled to run, and I've been able to trigger the problem reliably by initiating multiple downloads of podcasts in iTunes. It also seems to happen sometimes when web pages are taking too long to load.

It's probably important to note that the computer functions perfectly otherwise. I can tax the system with the latest games or a heavy set of video transcodes without incident, so I'd have a hard time believing it would be a heat problem.

Based on suggestions from others, I have tried replacing the RAM and Network Card, but neither has had any impact on the problem.

Any help anyone can o... Read more

A:PC Shuts down suddenly without warning

I'm not an expert by any means, but I guess there's no harm in having a bit of (possibly helpful) input...

It could have something to do with a faulty hard drive...I had something not so long ago where I had a lot of damaged secotrs, and copying things between disks would restart my computer (and sometimes never let it start back up)...

Have you got a spare drive you could test? Or if you have multiple drives, set the other 'good' one to the default download location and try to induce the problem.

I dont know what anyone else thinks of this...it could be completely wrong, but I guess there's no harm in trying!
 

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RELEVANCY SCORE 48.8

I have a:
-Pentium III
-667 MHz CPU
-512 MB of ram
-Windows XP
-ATI Radion 7000 Video card
-Linksys Ethernet card
Hi Everyone,

Computers never cease to amaze me. Just when I think that the computer is running "the way it should be", the damn thing restarts on me. It happened a few days ago while playing Madden 2003. It happened this morning, while printing a picture, I decided to close Paint Shop Pro. For some reason, I am leaning towards this being a video card problem. More specifically, I think there is a conflict between the video card driver and several programs on the computer (i.e. graphic intensive). It has always been my understanding that a computer is SUPPOSED to remain ON until you tell it to TURN OFF. I hope someone on this amazing board can HELP ME OUT!!

Thanks In Advance,
jgc77
 

A:Computer Shuts Off Suddenly

Hi,

I'm assuming that you've confirmed that your CPU fan is working properly? (in case it's overheating)

Check out this site....if you don't have this driver, then try downloading and installing it:

http://mirror.ati.com/support/infobase/3985.html

I know that the specific error they mention doesn't really apply to you, but it might help your problem.

You could also disable your computer from automatically restarting with system errors. Right-click on My Computer, go to Properties, then Advanced, then Settings (under Startup and Recovery), then take the checkmark off "Automatically Reboot". This is probably what's causing it to reboot....while you're working on something that deals with graphics, and the system generates an error, it automatically reboots.

These are just a couple of suggestions.

Columbo
 

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RELEVANCY SCORE 48.8

My computer is having issues and I can't figure out what is wrong with it. Lately it's had this problem with just suddenly shutting off, especially when I'm playing a game. It will do it maybe once every day or every other day.

I turned off the hyper-threading function on the P4 and that stopped it for a couple of weeks but now its started up again.

Once it just suddenly restarted itself, but 99% of the time it will just shut off.

Every time it shuts off, I have to unplug it, wait for a couple of seconds then plug it back in. A couple of seconds after I plug it back in it will power up again on its own.

I'm not sure if it's the ram, power supply, software or what. What could be the most likely culprit?

Thanks and let me know if you need more details.
 

A:Computer suddenly shuts off

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RELEVANCY SCORE 48.8

Hey,

My lenovo T400 has been working well for over 1 year now and since this morning it sometimes suddenly stops working.
It shuts down like if the batterie would be suddenly empty. This happened while it was on batterie and while working on power supply.

I am running Matlab currently, which is using all the CPU but the temperature seems to stay around 70 degrees celsius. I realy would enjoy some advice as I can't work without having solved this issue....

Thank you in advance,

Arthur
 

A:Computer suddenly shuts off

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RELEVANCY SCORE 48.4

Dear HP community,My hp laptop started shutting down suddenly with no warning or blue screen whatsoever, when it doe, I try to turn it back on but it tartar up for just a second for the light t turn on and then shuts down and I have to unplug it and wait a w seconds to turn it back on again and sometimes it takes even longer.The weird things is I can go to the recovery page by clicking escape and then f2 and run whatever tests I want without it shutting down, I tried all the tests but they fail duo to the memory module, I tried replacing both my RAMs with no availI gave it to a computer shop and they did the following:Changed RAMChanged the hard disksChanged the coolerChanged the fanChanged the laptop coverThey gave me the last solution of changing the motherboard but that would cost too much and I don't really think the problem is that big.Please help

A:HP Pavilion dv7 6b00ee suddenly shuts down

New update: for the first time, laptop turned off in the BIOS screen after running some tests...

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RELEVANCY SCORE 48.4

My PC is an XP Home, service pack 2.
My internet has been acting strangely lately. Sometimes it comes up with a white page or takes a couple of trys, also difficult to close at times.
These messages are now showing and the pages closes down even when I try to debug, also it closes down immediately at times when I click on something and sometimes I can't type on the search line.

dbgheap.c, line 1132, debug errorm debug assertion failed, breakpoint.
Expression:-CH1sValidHeapPointer(pUserData)

I have disabled 3rd party browser extensions, and have took off Google as my search engine.
I'm clean of malware or viruses.

Go easy on explaining to me, I'm a senior and a little slower then I'd like to be at times understanding.
Thank you.

A:Internet shuts down suddenly, at times won't.

Hi .

What browser? What version?

You realize that not having SP3 installed...makes your system more vulnerable to malware....than it would be if you had SP3 installed?

Louis

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RELEVANCY SCORE 48.4

odd problem...when i launch search, as soon as i try and input anything into any box, it shuts down suddenly and without any error messages. would appreciate any input. am running xp with 512 mbs ram, 1.1 gig amd chip, and 40 gig hd. all applicable xp updates have been installed.

thanks.
 

A:search function shuts down suddenly

Sounds like something could be corrupted. Just a guess though. When I have had funky problems, I have tried a couple of things, which include a repair/reinstall. Basically, you run your WinXP disc in a repair mode. It should replace only the Windows files, so your settings will remain the same. You will have to re-update your "updates" though.

Again, just a suggestion.

http://www.webtree.ca/windowsxp/repair_xp.htm
 

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RELEVANCY SCORE 48.4

Does anyone have a idea on why my computer shuts down mostly when playing games
the screen flickers once and then shuts everything down sometimes you can restart the system and it's ok but other tiimes it just keeps shutting off
I've tried troubleshooting everything but can not fiqure it out so please help
I am running windows xp with service pac 2

A:Computer shuts dowon suddenly????

What kind of computer and what are the specs? Video card, motherboard, power supply?

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RELEVANCY SCORE 48.4

my HP desktop suddenly shuts down with no alert OS: windows 8.1 ( 32 )HP: hp compaq 8100 elite cmt pc it happens several times (abot twice in  day)and dont know why this happens .... i mean its not about heat cuz heat is little cool at roomwhile as working suddenly shut down without alertthis first time i use HP and if could not fix it am gonna back this PC to the shop

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