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Two finger scrolling has stopped working on Yoga 710

Q: Two finger scrolling has stopped working on Yoga 710

Two-finger scrolling has suddenly stopped working on my Yoga 710. A reboot hasn't worked. Two-finger zoom still works, but when I try to scroll it malfunctions. Pulling two fingers down on the touchpad minimises the window. Pushing two fingers up takes me to miniature view of all my open windows. Very occasionally it will scroll slightly in one direction but not the other, but I can't get it to happen often enough to work out why it works occasionally. What is going wrong? EDIT: It now seems that the zoom is a bit finicky too. It works much of the time when I try to enlarge or shrink Facebook in my browser, but not all the time.

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RELEVANCY SCORE 200
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RELEVANCY SCORE 100

Thinkpad E540, Windows 8.1 The touchpad has been bugging randomly throughout the year, but this time the two finger scrolling has completely stopped working I have tried disabling and enabling, reinstalling drivers, resetting to default, nothing is fixing it.

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RELEVANCY SCORE 99.2

Hello, This does keep happening a lot with windows/lenovo driver updates, isn't it? Before I start rolling back drivers, was wondering if others have experience this and if so, what has the resolution been, if any.  Thanks,  

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RELEVANCY SCORE 89.2

Hello,Yesterday my touch screen in my Lenovo Yoga 720 stopped working with finger touch. It, however, still works with pen.I've tried to disable/uninstall HID driver, updating Windows, updating Lenovo with Service Brigde, safe boating, normal booting Windows nothing helped.Could you please provide me some sort of advice how to turn on my touch screen again? It is a laptop I've bought 3 months ago and I need to rely on it.Many thanks

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RELEVANCY SCORE 82.8

Hi there, I've had my X1 Yoga for a while now, and two-finger scrolling in all apps seem to be great. But for some reason, two finger scrolling in the Windows 10 start menu is NOT great. It's super glitchy and seems to stop abruptly. Normally if you swipe down and lift your fingers, there's still some inertia that will continue the scrolling a bit - but the start menu seems to stop instead of continuing with inertia among other issues. Long story short - two-finger scrolling in the Windows 10 start menu sucks on my X1 yoga. Is anyone else with an X1 Yoga having this issue? Is there any way to fix this? I can post a video to show what i'm talking about if needed.Thanks!

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RELEVANCY SCORE 82.8

I have a ThinkPad Yoga S1 with a clean and up-to-date installation of Windows 10 Pro. Synaptics driver version 19.0.17.27 is installed.Two-finger touchpad scrolling rarely works in several UWP/Metro apps such as Calendar and Groove Music. When I attempt to scroll, a little crosshair appears on the screen and moves up and down instead of moving the page. Every once in a while it actually does scroll, but only at random and immediatey stops working again.Strangely enough, if the UWP window is in the background behind another window and isn't currently in focus, two-finger scrolling works fine. Non-UWP/Metro applications do not seem to be affected by this problem.Any help would be greatly appreciated.-gyokuroEDIT: I found a temporary workaround right after I posted this that doesn't fix the issue, but at least makes it less of an annoyance until this is fixed. If you click on the taskbar and then try to scroll in a UWP app, it works fine, and the tiny crosshair doesn't appear either.

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RELEVANCY SCORE 81.6

Hi everyone, Just received my brand new Yoga X1 2nd gen and everything's fine. The only thing that drives me crazy is the scrolling direction when using the two finger scrolling on the touch pad. I want to reverse it as I'm used to it on all other computers I've ever used before. How do I do this? There're some articles, also in this forum, pointing to advanced settings of the Synaptics tab included in the mouse settings. But there is almost nothing to change, especially nothing relating to changing the direction. There must be a registry setting. Please help, so I can enjoy my new Yoga X1 :-) Cheers Georg

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RELEVANCY SCORE 80.8

I'm befuddled. Two finger scrolling in Windows 10 dialogs, applications and Internet Explorer/Edge all works perfectly. However, Chrome is far too sensitive and the page blazes past. I can't adjust the scroll speed in settings because that affects all other apps (in other words they'll become way too slow!) Just to make matters more confused I've also got a Logitech mouse and the scroll wheel works fine everywhere - and this means if I install an extension in Chrome to configure scroll speed to work with the touchpad I will have slowed it down to a painful rate using the scroll wheel. Any clues how to configure Chrome two finger scrolling correctly? Is this an issue with the trackpad or Chrome?

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RELEVANCY SCORE 80.8

Similar to other posts on this forum, I'm experiencing somewhat random two finger scrolling behavior when using the trackpad on my brand new X1 Yoga Gen3. Microsoft Windows [Version 10.0.16299.431]Synaptics Driver: 19.3.4.201 The problems are:1. In Chrome, scrolling a page downward usually works (fingers moving up the touchpad).  Vertical upward scrolling (fingers moving down the touchpad) works maybe 50% of the time.2. Random jumps that I can't attribute to my palm hitting the touchpad. I've tried umpteen bios and driver updates, and changing power, touch, sensitivity settings to no avail.  I don't really believe it's a pure hardware issue, because when I go to certain web pages like Google maps, I can zoom in and out using two finger touch with a reasonably good success rate.  When it fails it's always when zooming in (two fingers moving down the touchpad), and instead the cursor just moves down the page (without the map zooming), so the second finger has is no longer recognised.It also seems to be related somehow to the complexity of the javascript the page is running.  This forum, for example often exhibits the problem worse than many other web pages.   So my guess is that the software stack is just slow getting the scrolling message to the browser code or fails to recognise two fingers moving down the touchpad.   Anybody have any other ideas?

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RELEVANCY SCORE 78.8

This is a new laptop and I can't get the two finger scroll option to work.  I've even reset the laptop, but that didn't resolve the issue.   Thank you!

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RELEVANCY SCORE 78.4

When scrolling with the index finger on my right hand I will regularly hover over and lightly touch the left button with my left index finger in anticipation of the link/button/text box etc that I am about to click on. I have always done this an never encoutered any issues on the numerous laptops I have owned and used in the past). When I do this on my newly axquired Lenovo Yoga 900 it causes the mouse pointer to lag momentarily. I have updated drivers (v19.0.17.57), I have turned off ALL Multi-Finger options (2-finger, 3-finger and 4-finger) and reduced Palm Tracking to the minimum. Is this behavior isolated to me, or are other experiencing the same behavior? Any help would be greatly appreciated. 

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RELEVANCY SCORE 78

The two finger scrolling on my Hp Dv6 is not working. but the touchpad is still working. I went to the mouse properties and checked to see if possibly the two finger scrolling option had been unchecked but it was still there. Also the four finger flick multi finger command still works on my touchpad so I know the touchpad still works well. Any idea why just the scrolling wouldnt be working? It is so frustrating having to move the mouse over to the scroll bar to scroll up and down. Please Help!!

A:Hp Pavilion two finger scrolling is not working

Hi @Mp6645 , Thank you for visiting the HP Support Forums and Welcome. I have read about your Hp Pavilion dv6 Notebook and some features missing while using the Touchpad. Here is a document on how to reset the Touchpad. Click the Device Settings or the ClickPad Settings tab of Mouse Properties. You will see at the bottom  reset devices. Apply and restart the computer. This will pick up original settings of the Touchpad. Hope this helps you out. Thanks.

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RELEVANCY SCORE 77.2

Hello. I have E540 Thinkpad. Double finger scrolling is not working. I tried deleting and reinstalling synaptic ultraNAV driver too. but still it did not work. I have checked all the settings too. Everything is fine except two finger scroll which was working till yesterday.Please tell if anyone hav any suggestion. Thankyou

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RELEVANCY SCORE 77.2

my hp probook corei3 two finger scrolling is not working.plzz give me a solution.

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RELEVANCY SCORE 77.2

Hello, every time I attempt to use 2-finger scrolling or right click it doesn't work at all. I tried switching the left and right click buttons and the right click works as left click, so I assume this is a software issue. Please help! I am using a ThinkPad T520 with Windows 10. 

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RELEVANCY SCORE 77.2

I recently applied updates via Lenovo System Update and now the touch pad stops detecting multi-finger touches shortly after startup. It works for a few minutes, then I guess something either gets loaded or crashes and the touchpad stops detecting multiple fingers.Therefore, two finger scrolling and two finger pinch stop working.This was working fine about a month ago. Synaptics Pointing Device driver: 18.1.27.39Synaptics SMBus Driver: 18.1.27.39Windows 8.1 Enterprise - 64-bit Version 6.3.9600 Build 9600T550 - Model 20CK000GUS I tried to re-install the UltraNav driver and thatdidn't resolve the issue. 

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RELEVANCY SCORE 77.2

hi my two finger scrolling is not working . I have updated the drivers (installed sp 70198). also , still it is not working.  When i go to control panel-> mouse, it displays " unable to connect to the synaptic pointing device driver". What should i do? Earlier one finger scrolling was working(using right edge of touchpad), but after installing the driver , it is also not working. Other function of touch pad working properly. This problem occured 10 months ago alo, but the customer care help me resolved that. I m using cracked window 8.1 . Plz helpthanx

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RELEVANCY SCORE 76.4

New computer and Windows 10 upgrade.  2 finger scrolling not working.  Tried to update drivers and can't seem to get it working.

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RELEVANCY SCORE 75.6

The touchscreen suddenly stopped responding to any finger touches, though stylus still works perfectly.  Anyone else seeing it?  I've tried shutting off with no luck.  Can't find any settings like that anywhere.

A:X1 yoga touchscreen stopped responding to finger t...

Hmm tried suspending and resuming the PC and then it started working. Then I rebooted the device and it's still working.  Something is flakey.

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RELEVANCY SCORE 75.6

The touchscreen suddenly stopped responding to any finger touches, though stylus still works perfectly.  Anyone else seeing it?  I've tried shutting off with no luck.  Can't find any settings like that anywhere.

A:X1 yoga touchscreen stopped responding to finger t...

Hmm tried suspending and resuming the PC and then it started working. Then I rebooted the device and it's still working.  Something is flakey.

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RELEVANCY SCORE 74

Hey. So I recently bought a second hand X250. There are no issues, and once I updated the drivers, most evreything seemed to be working fine. The only issue I have is with the two finger scrolling. So, two finger scrolling itself is fine, but if I lift a finger, it keeps scrolling even when I'm moving with one finger. For example, I'm Scrolling through a page for a link, I find it, then want to click on it. As I move my finger, the screen scrolls instead of the cursor moving. The simple solution would be to just lift my fingers and put it back down, but at this point, it's a habit. I've seen a couple of other posts about it, but havne't seen any solutions. Has anyone found a fix for this?

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RELEVANCY SCORE 73.2

I have an alps touchpad. I updated to the version of 25/8 from the lenovo support page (8.201.1611.247), and now two finger scrolling is no longer working, even though it is activated in the alps keypad settings. I don't want to downgrade to the earlier driver, because with that driver, I had the problem that the on screen cursor would jump positions if changing to the loading icon.Is there something I can do?

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RELEVANCY SCORE 72.8

After using two finger scrolling, I lift 1 finger up so I can use the mouse pointer but for a second it continues to scroll instead of being able to use the pointer. Anyone have this issue?

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RELEVANCY SCORE 70

My notebook shut down as a safety protocall due to over heating. Since the finger print reader no longer funtions. No light on the reader as well.

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RELEVANCY SCORE 70

I just got this notebook few days ago and overall I'm very satisfied but I have a problem that I'm not being able to use two finger tap as a right click which I got very used to with my last laptop. I've tried using the guide one of the members posted on this problem, but I'm not able to follow the guide since my regedit is different (there is no Alps section, SS below). Any help would be appreciated.


























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RELEVANCY SCORE 69.2

I have have my ThinkPad X1 Yoga touchpad configured to use the 3 finger gesture to switch apps on the Gestures tabe of the Synaptics Control Panel.  But swiping up or down on the touchpad with 3 fingers does not do anything.  This used to work when I first got my X1 Yoga a couple of weeks ago.  But it has since stopped.  All my drivers are up to date as of today (6/8/2016).  Is anyone else having this problem? I would like to add that the two finger Pinch to Zoom gesture on my touchpad does work...

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RELEVANCY SCORE 67.2

Hi, I have an MSi laptop with an elan touchpad and recently the edge scrolling stopped working. I've upgraded the driver through windows and also installed it myself, I've rolled back the driver, I've tried to get into the options but no matter what I've tried they're greyed out and inaccessible. I even went into regedit to try and find some sort of settings, to no avail. I've recently upgraded to Windows 10, but for about a week I had no touchpad problems at all. I even went in and told windows not to upgrade drivers anymore. I've been trying to fix this for seven hours today and I'm so tired. I just want this fixed. Please anyone, help me.
 

A:Edge scrolling stopped working?

I can neither confirm nor deny this: I've read posts by people who say as Win 10 updates, MS removes your "do not update drivers" selection.
Do you know the date and version of the old working driver? If not, see if you can find it from the MSi site.
Look at the current driver you are using. Does it match or has it again been updated against your wishes?
If so, see if you can rollback.
 

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RELEVANCY SCORE 66.4

Title says it all really. This stopped working after the last major Windows 10 update (the one that introduced the three-finger horizontal scroll for scrolling through active applications). All other gestures seem to work OK, only the 2-finger scroll gesture has stopped working. I have all the latest updates installed, and all the latest drivers.

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RELEVANCY SCORE 65.6

Hi, I upgraded my OC to Windows 10 today, after the upgrade tapping and scrolling stopped working on the synaptics touchpad. the toucpad only finctions as a pointer now. for taps/Clicks i always have to use the buttons below the touchpad. It was working fine before the upgrade, the earlier OS was Windows 7 I have checked for driver updates but i get a message that the drvier is up to date.I have check the device setting and confirmed that tapping and scrolling is enabled.I have also done a device reset. Nothing solved the problem, i also did not find a relevant answer on the forums.Also, the same problem did not happen with my other HP laptop (Notebook PC) which was also upgraded to windows 10 recently. Does anyone have a solution? Regards,Siddharth. 

A:Toupad Tapping and Scrolling stopped working after Windows 1...

@Siddharth_P?, Hello and thanks for posting on the HP support forums.  What you will need to do is the run the Windows Update Fixer tool.  Here is a link to help you with that.  Make sure you run all updates including optional. Fix Microsoft Windows Update Issues If that fails to work the only other option is to roll your system back to the original supported operating system that came with your notebook. Thanks again for the post and have a great day.

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RELEVANCY SCORE 65.6

My Aspire M5-481PT laptop was working fine for months with Windows 10, then suddently the trackpad stopped working after an automatic update. I was able to install the most recent Synaptic Windows 10 driver, and after a few hours of farting around got the trackpad to work again, but the two finger scrolled still doesn't work...it doesn't show up as an option in the Synaptic settings (see screenshot):Has anyone come up with a fix for this?   This seems to be a common issue with Windows 10 and the new automatic driver updating which is impossible to turn off.  Come on Microsoft / Acer, how could a critical piece of hardware like this stop working?!  Let's do some better testing before rolling out updates....every time I waste hours to getting my computer to work with little support from the manufacturers, I am a one step closer to buying an Apple machine next time. Thanks for your help,Allen

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RELEVANCY SCORE 65.6

While in IE the errow buttons have stopped working, I have to use the slider bar to move up, down and sideways.
In other applications they work ok.

Where am I missing the control?
 

A:Solved: Scrolling/errow buttons stopped working

after reboot errow buttons now work.
 

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RELEVANCY SCORE 65.6

I am helping a friend who has an HP Pavilion dv9700t laptop, with Windows 7 Pro x64 installed. The laptop has been running fine until recently, when the Synaptic touchpad's scrolling ability stopped working. The touchpad has not been exposed to excessive heat or subjected to liquid damage, and no changes have been made to the Synaptic Preferences or the Mouse options in Control Panel. A different driver hasn't been installed over the existing one. He asked me to help him determine why it has stopped working, but I can't figure it out. The only thing I can think of that may have caused both the horizontal and the vertical scrolling to stop working could possibly be a Windows update, but trying to determine which one is the culprit (if any) is almost impossible. I've tried disabling and re-enabling the scrolling options, and I've deleted and reinstalled the driver, but no luck. Should I roll back to a previous version, or try something else?

The driver version is 15.0.17.4 and the Synaptics Touchpad version is V6.3, if that helps at all.

A:HP Pavilion Synaptic Touchpad scrolling stopped working

Hooray! Great news! I figured out what was causing the problems. It turns out that my friend had broken off one of the laptop keys, and in an attempt to get it to remain on the laptop, glued it back on to the keyboard, without telling me. I discovered this when I opened Wordpad to write some notes, only to find the 9 key displaying in an active line, like this: 99999999999999999

The key had been glued so firmly that it was permanently pressing as though someone were holding it down. As a result, the trackpad wouldn't scroll (as the 9 key also doubled as the right arrow key) and the BIOS would remain stuck on the initial boot screen until another key was pressed.

After removing the key, I scraped the dried glue off of it, reattached the plastic switch to the metal brackets on the keyboard so it snapped firmly back into place, and sternly lectured my friend about why superglue and keyboards do not mix.

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RELEVANCY SCORE 64.8

I can no longer scroll by pressing the left and right buttons above my left click button. It was working fine until one day it just stopped doing anything. Any solutions?

Thanks
-Lewis

A:Tecra 9100 - scrolling stopped working on the left and right buttons

Why you don?t try to configure the touchpad settings again.
Did you check the settings in the control panel -> mouse ???
There should be a option and some touchpad properties which could be changed.

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RELEVANCY SCORE 64.8

I got my Lenovo Yoga 710 in the summer of 2016, and everything works great except for the inactive scrolling. The inactive scrolling only works when I have an external mouse attached to my laptop, in which I am able to type in one window while scrolling in another window that's inactive. However, the inactive scrolling doesn't seem to work when I am using my trackpad and not an external mouse. I have updated all of my drivers, but I just don't understand why the feature would work only with the external mouse and not the trackpad. It is rather inconvenient to carry around an external mouse when the trackpad is supposed to do the job. I am coming from a Macbook Pro and I really miss the inactive scrolling that it provided.  I would really appreciate it if someone could please help me. Thanks! P.S. I do not have any third party software installed and the inactive scrolling feature is "enabled."  

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RELEVANCY SCORE 64

I'm running a Dell XPS 15 Laptop with Windows 7 Ultimate 64-bit.  My Synaptic Touchpad stopped working after I updated an academic research program called Papers.  I don't know if that program caused these problems or not, but I'm afraid of uninstalling it because I may lose a lot of data.  (Long story, it's an expired trial version, and to export the data I would have to pay a fair bit of money, which I'm trying to avoid.  Right now all I want is to be able to scroll again.)
Anyway, the pointer would just remain in the default place on the screen, and when I use the keyboard to navigate to the Mouse section of Control Panel it says it "Cannot Connect with Synaptics Pointing Device", etc.  
So I uninstalled the Synaptics software, and restarted.  Now the touchpad works fine, but without any of the vertical or horizontal scrolling capabilities that the Synaptics software had.  
So, here's the current situation: if I install the latest Synaptics touchpad driver from the Dell site, the touchpad doesn't work at all.  If I uninstall it, and reboot with just the PS/2 Mouse generic Windows driver, the touchpad works but without any scrolling options.
I updated the BIOS to A12 from A06, but it didn't fix the problem.
Thank you so much for any help and suggestions!  Let me know if you need any more info.
Aaron

A:Synaptic Touchpad stopped working, but will run with the generic windows driver. No scrolling.

Anybody here want to take a stab at it?  Or direct me elsewhere?  Much appreciated.  

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RELEVANCY SCORE 64

Hi everyone! 
 
Mine is yoga 910 i5 8gb. I just bought it last week and this is a brandnew laptop. 
https://www.youtube.com/watch?v=T86Qm6_J218
You can see in the video that my touch screen isn't working properly. 
Also touchpad can't scroll down/up. 
Can anybody tell me the solutions. 
 
Best
 
 
Moderator comment: Subject edited for clarity and to match text.

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RELEVANCY SCORE 63.6

I had a problem with two-finger scroll (2FS) in large Word documents. 2FS would not work in the document pane when the file is large. It would continue to work in any of the other panes (e.g., Navigation and Styles).  2FS worked fine in any other program. I tried all of the drivers available from HP and none seemed to work. I reloaded Office and that didn't fix anything. Finally, I went to the Synaptics site and downloaded their base driver for Windows 10 (19.0.19.1). That driver works fine. Not only does the base driver work, it has more features than the drivers available throuh HP. I think that, in the process of defeaturing the driver, something got screwed up. Use the basic Synaptics driver. I have not seen any problems wit the 19.0.19.1 driver.

A:Two-finger scrolling

I had a problem with two-finger scroll (2FS) in large Word documents. 2FS would not work in the document pane when the file is large. It would continue to work in any of the other panes (e.g., Navigation and Styles).  2FS worked fine in any other program. I tried all of the drivers available from HP and none seemed to work. I reloaded Office and that didn't fix anything. Finally, I went to the Synaptics site and downloaded their base driver for Windows 10 (19.0.19.1). That driver works fine. Not only does the base driver work, it has more features than the drivers available throuh HP. I think that, in the process of defeaturing the driver, something got screwed up. Use the basic Synaptics driver. I have not seen any problems wit the 19.0.19.1 driver.

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RELEVANCY SCORE 63.6
RELEVANCY SCORE 63.2

I have a Dell Inspiron 1420 with an Alps Touchpad.

I know that there are apps out there that make Synapsis touchpads enable two finger scrolling(like Mac's have) but I cannot find one for Alps Touchpads. Can anyone help me with this? I know about the weird swirly scrolling but I'd really love to have two finger scrolling on my PC without having to go blow a grand on a Mac.
 

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RELEVANCY SCORE 63.2

Hi

I have Toshiba Satellite C50-A-1DV. I'm having problems with the track pad, two finger scrolling doesn't work.

A:Two Finger Scrolling on Satellite C50-A-1DV

Check please all touchpad options. There you should find all available options including multi-finger scrolling. When you enable it you will be able to make vertical or horizontal window scrolling by dragging two fingers across smart pad.

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RELEVANCY SCORE 63.2

Very recently (Oct 18), possibly after a Windows Update, 2-finger scrolling no longer works. I got it to work once by rolling back to an earlier version of the Synpatics driver, but that now seems to have disappeared... I've tried changing the advanced settings in the Synaptics driver settings, but nothing will work. There used to be some old driver you could install to get it to work, but I can no longer find that either... I have also run Lenovo System Update to no avail. Any help appreciated. Windows 10 Home version 1809 Synaptics ClickPad V1.1 on SMB PortDriver Version: 19.3.4.214Firmware Version: 1.1Interface: SMB 

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RELEVANCY SCORE 63.2

I know it's possible on other makes of laptop so why does lenovo disable the single finger scrolling options in the touchpad configuration ? I have seen this on various different modelsEssentially its just a customised version of the standard Elantech software, you can easily enable it with Acer machines using Elan touchpads for example or Hp  ones with a synaptics touchpad and even on Dell ones using a slight workaround so how come lenovo have the options removed ?I personally don't mind so much but my parents being older struggle to use 2 fingers, having the option to enable it for them would have been a big benefit. As it stands they may well be returning their laptop for an Hp oneIt just seems like a pointless customisation of a perfectly good driver, I could possibly understand it for windows 8.1 with the charms and edge swipe etc but all that has gone with windows 10 anyway so why not have a different version of the driver for use with windows 8.1 and let windows 7 or 10 users be able to use their touchpad in the way they prefer 

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RELEVANCY SCORE 62.4

I recently got a new laptop with Windows 8 and upgraded to Windows 8.1.

I absolutely love the two finger scroll feature. It's very convenient in web browsers and the start menu. However, it doesn't always work, and I can't find a trend for when it works. It simply works sometimes and not others.

Where can I configure the settings so that I always have two finger scroll?

A:Two finger scrolling doesn't always work

Thru playing around I found that 2 finger scroll won't work if one finger starts off of the edge of the pad. Make sure that both fingers plant on the pad itself when starting a scroll. I operate my pad with my left hand and I had a lot of trouble accidentally hitting the left edge when I first got win 8. I long ago disabled whatever the left edge swipe was. The same might be true for the right edge for right-handers.

Currently 2 finger scroll is reliable for me. I guess it could also be a driver issue with your particular pad.

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RELEVANCY SCORE 62.4

Just received the XPS 13 9360 in the mail today. I am trying to figure out how to speed up the scrolling. I've been using a MacBook pro since 2011 and I am used to being able to scroll to the end of a page with one swipe. On this computer, I'll need wrist surgery after a month.
Everyone with other manufacturers seem to have ways of increasing the speed by opening up the software specific to the installed hardware, but Dell doesn't seem to have that. And the only scroll speed option that I can find in the mouse options is for a mouse, not a touchpad.
I really want this laptop to work. Please help me.

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