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Lost all restore points & can't find password to access backups

Q: Lost all restore points & can't find password to access backups

Hello all,

Am impressed at the content on this discussion group so thought I'd drop in. Have an Acer 5570 dual core with 2GB. Bought it new from Circuit City (have read many other "circuit city" horror stories about them having sold "used" equip as new...) and only after having "problems" a year or so later, discovered that someone had put a password on the Acer OS making it impossible to access backups. If anyone knows how to recover the Acer system password, let me know.

At any rate, family was surfing all these "celebrity news" sites some time back and it seemed the computer got a virus or ? Intermittency on the lan and also video screens indicated there was a problem. I use Grisoft, Adaware, spybot and gmer but found nothing, so ultimately I chose to move back to an earlier restore point before the problems started, and it seemed to stop most all problems. The only thing that is still "damaged" is that the computer now never automatically connects to the LAN when booting up. Have to always go in and "connect". Any ideas on that?

Now to the current issue. Had a wayward wireless mouse that started failing but it was causing browser and other windows to jitter and jump up and down or sideways. I finally found others that ID'd this problem to be due to bluetooth interference or a wireless mouse/interference and it turned out to be the mouse, but before I found this, I figured a virus had once again gotten hold and yet my scan's didn't pick anything up, and I had just installed OUTPOST firewall (does anyone know if this is a true and trusted open source program, or could it have back doors/trojans embedded???.

At any rate, I figured I'd do the restore point thing and went one click further back than when OUTPOST was installed, and wow... it went through the normal routines, but then when the computer went to reboot, I just got a black hung screen after the windows "scroll" bar thing at the bottom of the screen. I then tried to boot in safe mode, and after loading the drivers etc. I got the blue screen of death...

Repeated boot-ups failed with the machine acting like the registry or the boot sector had been corrupted (or worse, the HD destroyed). I tried a couple of remote boot CD's, the first having a windows pre-install enviornment on it, to look to see if the HD contents were still there but it crashed. I then tried Ultimate Boot and it came up ok and the HD directories etc. were still there. I then decided to go back to try a safe mode boot but got the same blue screen of death, so I gave up and just booted to windows normally and volla, things are back to "normal"... but I got a message that there were no restore points available to do a restore... I looked, and sure enough, no wealth of restore points... all gone...

I have read that if an earlier version is booted on the computer it would erase all restore poinst (which one of the pre-install CD's might have done), so not sure if that's what happened to the restore points, so am not sure if I just mucked things up, or if there is indeed a virus. If anyone has any ideas on recovering an Acer system password (over version routines I found didn't work on this model), why the network connections don't automatically connect any more upon booting up (works fine if I manually go in and "Enable"), and take a look at the log below after running hijack this and let me know if you see anything that shouldn't be there, and if so, how to remove it, would be appreciated.

Thanks!
Flustered User

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:38:59 PM, on 8/21/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16830)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Windows\WindowsMobile\wmdSync.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Grisoft\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SpyBot\TeaTimer.exe
C:\Utility.sys\NetPerSec\NetPerSec.exe
C:\Windows\system32\taskeng.exe
C:\Utility.sys\SpeedFan4.34\speedfan.exe
C:\Program Files\Sun\StarOffice 8\program\soffice.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Sun\StarOffice 8\program\soffice.BIN
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Ad-Aware AE 2009\AAWTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Users\Command\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Program Files\OpenOffice.org 2.2\program\soffice.BIN
C:\Windows\system32\igfxext.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wuauclt.exe
C:\Utility.sys\2xExplorer\2xExplorer.exe
C:\Utility.sys\Hijack This\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\Grisoft\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\Grisoft\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SpyBot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\Grisoft\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\Grisoft\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\VideoStudio SE DVD 10.0\uvPL.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [BCWipeTM Startup] "C:\Program Files\BCWipeVista3.0\BCWipeTM.exe" startup
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\Grisoft\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\SpyBot\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: cach_me.exe.lnk = C:\Utility.sys\Spyware G_MER Rootkit\cach_me.exe
O4 - Startup: My Screen Cam.lnk = C:\Program Files\Free Web Cam\scrcam.exe
O4 - Startup: NetPerSec.lnk = C:\Utility.sys\NetPerSec\NetPerSec.exe
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O4 - Startup: SpeedFan.lnk = C:\Utility.sys\SpeedFan4.34\speedfan.exe
O4 - Startup: StarOffice 8.lnk = C:\Program Files\Sun\StarOffice 8\program\quickstart.exe
O4 - Startup: _drives - Shortcut.lnk = C:\_drives.bat
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~4.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SpyBot\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SpyBot\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\Grisoft\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll eNetHook.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\Grisoft\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\Grisoft\AVG8\avgwdsvc.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Ad-Aware AE 2009\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\SpyBot\SDWinSec.exe
O23 - Service: Syntek STK1160 Service (StkASSrv) - Syntek America Inc. - C:\Windows\System32\StkASv2K.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
--
End of file - 10440 bytes

RELEVANCY SCORE 200
Preferred Solution: Lost all restore points & can't find password to access backups

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lost all restore points & can't find password to access backups

From the forum rules:

Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed.Click to expand...

Since you've asked several questions I request that everybody ignore the password question and will keep the thread open for the other issues.

My personal opinion is that TeaTimer has an overblown sense of its own importance and tends to get in the way of things that should work. I'd get rid of it, at least long enough to see if it is contributing to your LAN issue. You should be able to uninstall it in the normal manner.

Are you saying that every time you boot your ethernet connection in Network Connections is disabled? But was enabled when you last shut down or restarted?

Read other 3 answers
RELEVANCY SCORE 72.8

After struggling with a Windows XP crash for several days, I have finally been able to load my original version of Windows. Unfortunately, in order to backup data, I had installed a new Version of Windows in a different folder. This seems to have erased a lot of my original windows settings, including my main user account and my previous system restore points (and somehow put me back to SP2 instead of SP3).

However, The folder holding all of the information from my previous user account is still completely intact. Is there anyway to add my old user account to Windows so I can log into it?

Another question is whether my system restore points may still exist somewhere on the hard drive. Windows currently does not recognize any restore points, even though I had dozens of them from the past few months. I am assuming that they were destroyed when I installed the second copy of windows, but if anyone has any ideas if they could have survived I would love to hear them.

Thanks in advance for your help, and please let me know if you have any questions.
 

A:Possible to restore old user account? Find old Restore Points?

The new installation is just that, new, so the accounts and restore points from the old one won't work. The new installation has a completely different Security IDentifier (SID)

You can create a new account, then copy the user profile from the old folder to the new. You can't copy the settings though (the NTUser files), as the SID is different.

Follow these steps to copy the data over, but you may want to exclude the Application Data and Local Settings folders, or only copy the Outlook and Outlook Express folders. If you are not going to install ALL of the same applications again, you'll be copying data that you probably won't ever use.

You'll also want to first rename the old folder, so you can create a new account with the same name as the old. This is especially important if you use Outlook/Outlook Express.

Corrupted User Account
How to copy data from a corrupted user profile to a new profile
Note: You must sign in at least once to the New Account before you can copy the old profile, as the account folder is not created until it is signed into.
After copying the files, click on the New_Username folder, then click on the folder named Old_Username's Documents. Double click the Desktop.ini file, and change the line Owner=Old_Username to Owner=New_Username
Note that you will have to redo any customizations, i.e. wallpaper, colors, Folder Options, Cursors, etc.
Desktop.ini is a hidden file but if you followed the steps in the MS article your sy... Read more

Read other 1 answers
RELEVANCY SCORE 72.8

After struggling with a Windows XP crash for several days, I have finally been able to load my original version of Windows. Unfortunately, in order to backup data, I had installed a new Version of Windows in a different folder. This seems to have erased a lot of my original windows settings, including my main user account and my previous system restore points (and somehow put me back to SP2 instead of SP3).

However, The folder holding all of the information from my previous user account is still completely intact. Is there anyway to add my old user account to Windows so I can log into it?

Another question is whether my system restore points may still exist somewhere on the hard drive. Windows currently does not recognize any restore points, even though I had dozens of them from the past few months. I am assuming that they were destroyed when I installed the second copy of windows, but if anyone has any ideas if they could have survived I would love to hear them.

Thanks in advance for your help, and please let me know if you have any questions.

A:Possible to restore old user account? Find old Restore Points?

You should be able to copy the contents of the Documents and Settings folder from the old folder to the new one

Read other 2 answers
RELEVANCY SCORE 71.2

Hi there,

My Windows 7 Home (64bit), Dell 1721 Inspiron has just crashed. I cannot enter Windows in Safe Mode.

I can however access the System Recovery page but it says that it cannot find any restore points. The message is:

"To use System Restore, you must specify which Windows installation to restore.
Restart this computer, select an operating system, and then select System Restore".
The issue is actually as described here:
SATA Drivers - Load in Windows Recovery Options, i.e. no Operating Systems are being shown.

I know the machine creates regular Restore Points; I had even checked this in Task Scheduler in the past and all was working fine.

In order to show the Operating Systems it is requesting that the hard disk drivers are installed.

I've downloaded the AMD SATA drivers from here: DriverPack Mass Storage 10.03 for Windows Vista (x64) | DriverPacks.net

and when I click "Load Drivers" then it says "Adding Drivers..." and then it goes back to the same screen, i.e. the first screen here: SATA Drivers - Load in Windows Recovery Options

So to summarise, I know there are restore points, but I cannot access them.

I'm really stuck so any ideas are appreciated.

Thanks

A:Please Help - System Restore cannot find any Restore Points?

  
Quote: Originally Posted by No expert


Hi there,

My Windows 7 Home (64bit), Dell 1721 Inspiron has just crashed. I cannot enter Windows in Safe Mode.

I can however access the System Recovery page but it says that it cannot find any restore points. The message is:

"To use System Restore, you must specify which Windows installation to restore.
Restart this computer, select an operating system, and then select System Restore".
The issue is actually as described here:
SATA Drivers - Load in Windows Recovery Options, i.e. no Operating Systems are being shown.

I know the machine creates regular Restore Points; I had even checked this in Task Scheduler in the past and all was working fine.

In order to show the Operating Systems it is requesting that the hard disk drivers are installed.

I've downloaded the AMD SATA drivers from here: DriverPack Mass Storage 10.03 for Windows Vista (x64) | DriverPacks.net

and when I click "Load Drivers" then it says "Adding Drivers..." and then it goes back to the same screen, i.e. the first screen here: SATA Drivers - Load in Windows Recovery Options

So to summarise, I know there are restore points, but I cannot access them.

I'm really stuck so any ideas are appreciated.

Thanks



If I am not mistaken the message is not saying there are no restore points, it is saying you must select which windows OS you want to restore. DId it come with another OS on it (ie vista) ... Read more

Read other 4 answers
RELEVANCY SCORE 71.2

Hi
I new with Vista and I just to learn about it and I have already some problem. In System Restore I created munually my Restore Point.
Later when I needed to use that, it disappeared. Can someone tell me why and if there is some chance to find it.
What I supposed to do to protect my restore point from disappearing in the future ?
(Vista x64)

A:Lost restore points

Hello Zungul, and welcome to Vista Forums.

It depends on quite a few things.

If the restore point is older than 90 days, then it will be deleted automatically.

If you dual boot with XP, then there is a issue where everytime you start XP the Vista restore points get deleted.

Some 3rd party junk cleaner programs have options to delete restore points.

Disk Cleanup in Vista has a option to delete all but the latest restore points.

If you or Vista has created more restore points since then, then the older restore points will be deleted to make room for newer ones when the maximum disk space is used up for restore points.

If you have turned System Restore off at any time, it will delete all current restore points.

If the restore point is not listed, then it is gone.

Hope this helps some,
Shawn

Read other 2 answers
RELEVANCY SCORE 71.2

Prior to doing a system restore with a third party imaging program which was successful and saved the day, I noticed all the restore points were gone. They were there as I check each day
Why did they disappear as they never used to?
Thank you
Peter

A:lost all restore points

Hello Peter,

Usually when you do a system restore or system image recovery, all restore points created after the date of the restore point or image will be removed.

A 3rd party program adds a level of unknown as to what it may remove though.

Hope this helps some.

Read other 37 answers
RELEVANCY SCORE 70.8

Where can I find these old restore points..?

I thought they were automatically deleted after a month. I just got CCleaner again in hopes to stop my free space decreasing

A:Where can I find these old restore points..?

  
Quote: Originally Posted by mistamontiel


Where can I find these old restore points..?

I thought they were automatically deleted after a month. I just got CCleaner again in hopes to stop my free space decreasing



In CCleaner;

In Disk Cleanup;

Regards....Mike Connor

Read other 9 answers
RELEVANCY SCORE 70.4

With the Task Scheduler, SR points get generated twice a day by default. However, these points never get on the list of SR points available to do an SR....only manually generated points and installs/images points do. How come? Ideally, I would like to generate one point every day at 6:30pm; right now the Task Scheduler generates it, but it just goes into a black hole.
 

A:System Restore Points Get Lost

Read other 9 answers
RELEVANCY SCORE 70.4

With the Task Scheduler, SR points get generated twice a day by default. However, these points never get on the list of SR points available to do an SR....only manually generated points and installs/images points do. How come? Ideally, I would like to generate one point every day at 6:30pm; right now the Task Scheduler generates it, but it just goes into a black hole.

A:System Restore Points Get Lost

What are the settings of the task to be ran?

Read other 8 answers
RELEVANCY SCORE 70.4

When trying to restore system I am getting message that there are no restore points. I know they were there a couple of days ago. What has happened and how can I recover? I,m running VISTA Premium SP2, dual core processor, 2gb RAM. Have AVAST Anti Virus and am in the process of running a deep scan now. It may be a while longer before this scan completes, but I am looking for any additional info I can get if this problem is not a Virus.
 

A:Solved: Lost all restore points

You might try starting in safe mode. While computer is booting, continously, gently tap the F8 key. this should open the safe mode window. Use the arrow keys to move up to 'last known good configuration', click enter, now let the computer do its thing. If this is successful, you can manually set a restore point.
Vicks
 

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RELEVANCY SCORE 70.4

I surfed the net.. then the next day my computer would not start up. I tried the restore option only to find out that all previous restore points were gone, inexistent. I tried many other ways to start up only to get a message referring that a service was not present. Using Revo uninstaller I was able to see that all yes ALL my servces were turned off. I turned them on again and now my computer works fine...I am concerned that SOMETHING nefarious has happened and that my computer may be infected or under control from somewhere else. I use AVG as security. Should I use Security Essentials? Any advice from anyone, as to what may have happened here, will be greatly appreciated. Thanks in advance. JR
 

A:Lost services and restore points

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, can you do the following:

http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html

Regards

eddie
 

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RELEVANCY SCORE 70.4

just went to set a new system restore point and thought i would check when my last one was and it says there are no previous restore points.I know i set a couple a week or so ago because my NIS ran out and i downloaded Zonealarm and avast,setting a restore point before each.Any ideas what may have happened?
thanks
 

A:lost system restore points

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RELEVANCY SCORE 70.4

IHello, just upgraded to Vista x64 .Am quite impressed with it so far.After all the negatives I have heard about it, I was quite sceptical.Didn't need to be.Anyway, my question.
I turned off System Restore ,then thought seeing as I have the HDD space I may as well use it.I switched System Restore back on and thought no more about it. Now I notice there are no restore points.It should set a restore point at boot up and before installing software? It does neither and I can't find an option to turn it on.
Thank you

A:Lost System Restore Points

Hello Saldawop,

Welcome to Vista Forums!

You will find this tutorial very helpful; at the link below.

System Restore

Keep us informed.


Later Ted

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RELEVANCY SCORE 70.4

HP Pavilion dv6500 Notebook PC
Model #:HP dv6636nr
Vista Home Premium SP2
32-bit OS
AMD Turion 64 X2 Mobile Technology TL-58 1.90GHz
2GB Ram
C drive is 140GB with 3.06GB Free... partition D drive listed as HP_Recovery is 8.42GB with 1.80GB Free so something resides there...
Laptop does not show any restore points listed in system restore other than an uninstall of Adobe Reader v8.2 which I just did...
I used to have regular restore points listed over time... any help would be appreciated... Thanks
 

A:Vista-HP-Lost all Restore Points

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RELEVANCY SCORE 70.4

Hi,
I recently ran into some sort of problem which I am unable to resolve.
Syptoms are:
Freezing or lockups in games and while surfing the net.
BSOD
Problem:
Lost all my restore points.

I have had good luck with system restore in the past but since my restores are gone it is not usefull this time.
I have run a full scan using Avira and nothing was found. I have run Spybot and just a few adware and tracking cookies were found and deleted.
The Microsoft malacious software removal tool found nothing. I checked my disks using Seatools, SMART was OK and long DST passed on both drives.

A:BSOD , Lost Restore Points

Please complete the following two steps: Please download Malwarebytes' Anti-Malware and save it to your Desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:... Read more

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RELEVANCY SCORE 70

I recently did a system image recovery using a system image I created a couple days ago. I encountered a strange problem associated with the recovery. My hard drive showed that more space was being used than was actually being used, and this extra space I am almost positive was due to my system restore points before creating the image. I could not delete any of my old restore points as they were not saved by the recovery image, only the space being used by the restore points seems to have been saved.

Does anyone know where on the drive I can find those restore points to manually delete the space? Or if anyone else has had the problem, how can it be solved?

A:where on the drive I can find those restore points

Hello Writhziden, and welcome to Seven Forums.

The tutorial below can help show you how to delete specific restore points that are currently on the drive.

System Protection Restore Points - Delete

Hope this helps,
Shawn

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RELEVANCY SCORE 69.6

turn it on , get the bios dell screen, windows screen , user accounts -then. the default desktop background, (not what I had) no desktop icons , shortcuts, task bar, nothing but the default picture. So I hit Ctrl,Alt Del. I go to msconfig . all normal. I tried to reset it to an earlier time but it says I don't have any restore points . Went to pc doc downloaded , found 46 problems, bought the fix and ran it . still nothing. called dell who had me go to msconfig and turn off all the startup programs. very frustrating call to someone who knows less than I do and I've only had this since the end of April with no computer experience at all. Unless an ATM counts. Hit F12 on start up and ran all the diagnostics I had . the odd thing about this is there are 2 user accounts and the problem switches sides turn it off turn it on 19 out of 20 nothing works, I'm on the 20'th now. If you've got any ideas ,I'm out of them
 

A:Difficulty on start,lost restore points. ect

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RELEVANCY SCORE 69.6

I think they were deleted after running a disk cleanup or something, anyway they are deleted and I can't get them back. Anyone know how?
 
Acer Aspire 5755G  Windows 7
 

A:How to recover lost system restore points

Sorry, but to the best of my knowledge, if they are gone, they are gone. However if your computer is running normally at the moment you can always create one :  'Start / Control panel / System / System protection (in the top left hand corner)' . Then choose 'Create restore point' from the dialogue box that appears.
 
Chris Cosgrove

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RELEVANCY SCORE 69.6

Hi

I have Windows XP Pro. I have more than ample space for System Restore, and the disk space usage for SR is set to maximum.

When I create a Restore Point - I am then able to view it in System Restore and the RP is saved in the System Volume Information folder.

However, when I switch off, or reboot the computer, the RP is still apparent in the SVI folder, but when I open System Restore it says there are currently no available points to restore.

I have tried switching SR off and rebooting then switching it back on again. Nothing seems to make any difference. I can only keep SR points until I switch off or reboot.

I would appreciate any suggestions.

Thanks
 

A:System Restore Points lost on reboot

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RELEVANCY SCORE 69.6

Hi Guys
I have previously posted about this:When using Internet explorer if I want to say get rid of all cookies or change anything (I am system admin home user) I press tools>internet options but get a small window with restrictions saying:This operation has been cancelled due to restrictions in effect on this computer.Please contact the system administrator. Can some one help with this as well as the following probs:
Hope you can help me with this:I booted up as usual on Friday morning and found that when I clicked Start>All Programs that most of the software I tried clicking on had only uninstall there instead of the program......I tried to restore to a previous point but all are gone so I cant sort the prob this way.Also when clicking any links in my email (outlook express) usually I would be sent straight to my browser this doesnt happen either .......geeeez
So can one of you guys tell me where I have gone wrong?
I will give my system specs and a log file from Highjackthis and hope this helps:
Winxp pro 2nd ed
486mb mem
10gb and 80gb h/d
Mcafee anti virus
windows firewall
spybot search and destroy
adaware
etc etc
Highjackthis Log file:Logfile of HijackThis v1.99.0
Scan saved at 20:03:46, on 28/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.... Read more

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RELEVANCY SCORE 69.2

Greetings,
I am an app. developer(dot net) - I have had Norton Ghost 10.0 installed for 1yr. My pc is HP 850e. I have a Maxtor HD as a single fixed local drive. Partitions are C and D. D drive contains HP recovery image. C drive is the bootable disk with Win XP professional and SP2. Other drives are all USB. There are 3 of them. 2 of the USB drives are for data only, 1 of which is WDC and the other is ST drive. My 3rd USB drive is devoted to Norton Ghost backups only. Over the 1 yr period I have created several backup restore points and infact have totally restored my computer 3 times over the last year. The last restore happened just a few days ago. After the last restore I then tried to see if the Norton backups were still where they should be on the devoted WDC USB drive. They were there when I looked at the drive through Windows. The puzzling item is that now when I insert the Ghost 10.0 ER restore CD and boot up, Norton cannot find any restore points. I can not see anything when I utilize Ghost explorer either. When I look at the partition info through Norton I do see all of my drives including the backup USB drive. Further if I utilize the restore from an “older” version of Ghost, in Ghost 10.0, I can find the restore points however a message indicates that a different version of Norton was used to create the backup and I can not do anything with it. Lastly I can create another restore point which I did again on the backup USB drive. I can not see this restore point e... Read more

A:Norton Ghost 10.0 Not Able to Find USB Restore Points

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RELEVANCY SCORE 68.8

When I started my XP this AM, ran extremely slow. Then noticed everything looks different, icons arranged to left side (autoarrange not on), screen lower than it should be, everything just running strange. Went to System Restore to try to fix this, lost all the previous restore points for April (that were there yesterday) and for May. I have not done anything to reset my entire system to my knowledge. Any clues to my mystery OS?
Thanx in advance!
 

A:System problems after start up-lost restore points

parrotplay

I would suggest you go to this site and run an on-line virus scan.

http://housecall.trendmicro.com

This is the best way to check for virus, if that is the cause of your problem.

Firah
 

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RELEVANCY SCORE 68.4

I'm using Vista Home Premium, and I'm wondering if there is any easy way of finding how much disk space the System Restore Points take up? And I would like to determine that without having to turn off System Restore and doing a comparison of HDD usage. Any ideas? Thanks in advance.
 

A:System Restore Points -- how to find disk space they use?

Open an elevated comand prompt. (Start, All Programs, Accessories, right-click Command Prompt, and then click Run as administrator)

Type:vssadmin List ShadowStorage
Press Enter.
moper
 

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RELEVANCY SCORE 68

I have viewed several threads and cannot find one that even comes close to the disaster I experienced last night. I downloaded a simple "free" software program called VideoPad that I thought was safe. I installed it and while it was running left the computer for a bit. When I returned it was eating my hard drive. I had no error messages, i could just see icons disappearing from my desktop.

I turned the computer off, unplugged the battery. When I restarted it was too late. Almost everything was gone, all my installed programs including all MS Office, Outlook, all photos, music, etc.

I checked my memory capacity and had remembered that I had about 120 Gigs of storage left on my HD. Now I have 393 left. Something is wrong.

I attempted to do a restore but when I opened the utility, it said that there were no restore points available.

When I click on Start and attempt to find any document or file or photo, nothing is found. If I type in the subject of an email, it will display it but when I click on it, nothing opens,of course.

My security programs were Webroot and McAfee. McAfee is still there but Webroot is gone. I did a McAfee scan and it says that my system is secure.

My Op system is Windows 7 64-bit. I have since re-installed Outlook, Office and a couple of programs for work. But, the files are still missing. I cannot find programs like Skype or Internet Explorer.

Please help if you can.
 

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RELEVANCY SCORE 68

HI again Guys

Its been several years since Ive needed to ask for help but Im struggling with a problem on my sons PC (my old one)running XP Home.

He has lost his internet connection and cannot run a restore or access his (Dell) restore factory settings. He has everything backed up and uses Mcafee for antivirus. He also runs MBAM, Anti Superspyware, and Spybot regularly. All Java, Adobe, ActiveX etc are kept uptodate yet hes picked up at least one Trojan.

I can access the Internet on my PC, and use a memory stick to transfer stuff to his.

Ive run his Mcafee again from safe mode and it has reported removing 'Artemis' and says everything is ok, although his firewall keeps switching off

Ive run Antisuperspyware(new download) in safe mode and its reported 'System Restore' problems but now removed and everything ok

Ive run MBAM (new download) in Safe mode and its reported Rootkit Access problems, now removed and everything ok

Then he couldnt access files on his desktop so I used UNHIDE to solve this, but we still cant access the Net or run a Restore

I suspect that the malware have been removed/quarantined but, like last time, there is still damage to be repaired.

Help, please!!!

Thanks again
PDW

A:restore points lost and no internet connection after removing trojans

Hi pdw,Welcome to Bleeping Computer.I will be assisting you with the issue. Please do the steps in the order they are written.Turn off Windows automatic updates as it might lead to unexpected results at this stage, even leaving the system unbootable:
Go to start -> Control Panel -> double-click System to open it.Go to the Automatic Updates tab. Select the "Turn off Automatic Updates" box.Click Apply and then OK.Please download MiniToolBox and save it to your desktop and run it.

Checkmark following checkboxes:
Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList installed programs.List Users, Partitions and Memory size.List Minidump Files.Click Go and post the result (Result.txt) that pops up. A copy of result.txt will be saved in the same directory the tool is run.
Please download Farbar Service Scanner and run it on the computer with the issue.Check the the option "Include All Files".Press "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.Please download TDSSKiller.zip and and extract it.Run TDSSKiller.exe. Click Start scan.When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to sele... Read more

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RELEVANCY SCORE 67.2

Hi. I have resourced your forums quite a bit since joining and ususlly can find what I need to help without posting new threads. This time, I am stuck.

I have no computer training, but have learned enough over the years to keep our small business office of five computers running.

This issue is regarding the following computer:

Toshiba Satellite T2050- Intel CPU
1.60GHZ, .99GB RAM
Windows XP Home SP2
80GB HD with 60GB free
Trend Micro Internet 2008

Some of the problems:

-Computer won't shutdown/restart after opening (and/or closing) any application, unless I hold the on/off switch.
-Occasional Error that not enough system resources
-windows open with missing parts (top bar with minimize/resize/close option and/or "holes" in the window)
-Frozen, hanging or error-messaged Office 2003 applications
-Task Manager often won't open
-Lost all system restore points

The first this problem was brought to my attention by the employee was when Outlook froze and I had to force it to exit. I sent an error message to Microsoft and the reponse with the suggested fix was to download Office 2003 SP3 and any other available Office updates.

After installing the first set of updates including SP3, I tried to restart the computer in order to then install the remaining updates that needed installation of the first batch. I walked away from the computer and when I came back, I assumed it had restarted, but now believe it didn't... because when I went to install the ne... Read more

A:Won't Shutdown/Restart, Lost System Restore Points, Incomplete windows, etc.

BUMP!

Did I post incorrectly?
 

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RELEVANCY SCORE 65.6

When I look at existing restore points in my system, there are always lots of points labelled "Intel(R) Technology Access"
Many have been created at very short time intervals, sometimes just a few seconds apart.
Does anybody know why they are created and what is instigating their creation?

A:Restore Points Intel Technology Access

Seems to be an issue with Intel Technology Access itself. See this Intel Communities post entitled, prosaically enough "Problems with the Intel Technology Access." Removing the utility seems to do the trick.
HTH,
--Ed--

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RELEVANCY SCORE 65.6

My friend has windows 7 and can't get into windows. I need to figure out how to access other restore points. I have tried the the option from the "safe mode screen options" to try a system recovery but basically says there are no recovery points available. Also tried the system repair but that will not work. Any help would be great

A:Needing to Access Past Restore Points

If it says there no restore points available, it sounds like System Restore may have been disabled by the user, so you won't get anywhere trying to use that.

Please post any error messages which appear when a Windows startup is attempted.

Typically, when Windows will only start in safe mode, it can often mean a bad device driver is causing it (or some software which installs a driver such as a third-party firewall, third-party antivirus, or CD-burning software).

If your friend remembers installing a driver or any such software just prior to the problem, remove it in safe mode then try starting normally.

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RELEVANCY SCORE 65.6

I have my Task Scheduler set to create automatic Windows restore points every other day. According to the history log, they are created.

However, they are created under the user "System" and not my account or "Administrators." So, I couldn't access a recent restore point, which I might need to make things run the way I want. I'm having Windows create the restore points so I can access them!

However, it won't create them under my account because I don't have or want a password "Blank passwords are not allowed." I don't want a hassle on startup and God forbid I'd forget the password, so I won't create them. Does that mean that I'm wasting time having SR create the restore points that I think are important for me, and that I might need right now to get my system to run really as it should? Is there a way for me to get those restore points such that I can access them with no password?

A:I cannot access automatic restore points (I think they're created)

You do not need a password to create a system restore point. I just tried it. I have a test laptop with 10 Pro that the user account does not have a password associated with the account or to login.
Go to Start/Search and type System Restore, choose Create a System Restore point.
Also, be aware that everytime you install a software program, Windows automatically creates a Restore Point. If you haven't made any changes to your computer, (ie) installed software etc, there is no need to create a System Restore Point. Also,Remember, that any personal files, like documents, music, pictures, Emails etc do not get backed up when creating a System Restore point.

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RELEVANCY SCORE 64.8

Title should tell to. I just simply cannot, via the usual methods from Google searches, tell how to completely and fully obtain a full list of all system restore points.

Thanks for the help in advance guys,

Diligent

A:How to access view to all system restore points list

Does clicking on start, programs, accessories, system tools, then system restore give you a option to show all the restore points? It should show ya the most recent ones at the very least.

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RELEVANCY SCORE 64.4

Hi,

I'm trying to access the System Volume Information on my computer. From what I've read, I believe it's located on D:\ drive. When I go to Computer> D:\ all that is there is a file named RECOVERY. That file is empty. I'd like to know exactly where the System Volume Information folder is. I believe it's supposed to be in the Root Folder-- also on D:\ drive, but that's not anywhere to be seen. It's my thought that someone has made the Root Folder inaccessable to me, and since I own this computer, I'd like to be able to access it. I may be wrong about the specific location of the Root Folder and the System Volume Information, and if so, any insight would be helpful.

The reason I want to a find the System Volume Information is because I'd like to save my restore points onto a USB stick. I think this is possible, but if someone could verify this it would be good.

I did some reading online about CACLS command prompts when trying to find out where the System Volume Information is, and it's complicated. If there's a way, though, that using the CACLS code will allow me to access the Root/System Volume Information folder, I'm willing to try and use cmd prompt if someone can give me the correct code. I just need it explained clearly. If there's a way to gain access using regedit, I'm willing to try that as well.

Any help is really appreciated.

Dinah K

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RELEVANCY SCORE 61.6

Task Scheduler is setup to create restore points every day at midnight and at startup. It indicates that it runs successfully but those points do not show up in System Restore.

A:I cannot find Restore Points created "daily" with Task Scheduler.

Do you use Ccleaner. You can also look for restore points in there. Check and see how much hard drive space is free. I see you have a 1 TB bit with lots of info and several restore points they can get full.

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RELEVANCY SCORE 61.2

Started getting a BSOD Critical Service Failed yesterday. 
I've been going thru all the troubleshooting options and nothing is working, I've even gone to the point of downloading a Windows 10 ISO and booting to my DVD drive and going to the repair this pc option. 
All those attempts just seem to go around in circles. Anyone have any suggests?
I have made restore points every time I put new software on my computer but when I try to restore any of those it can not find them.
 I can get to the windows command prompt. (which defaults to the x: drive rather then c:??)
When I go to the c:\windows\system32\logfiles\srt\srttrail.txt file there are no obvious error messages in that, and the messages in there say that everything worked correctly.
There was a recent auto install of a Dell driver that I think happened. 

A:BSOD "Critical Service Failed" not able to find restore points that I had previously saved

Hi,Welcome to our community.We appreciate the fact that you’ve tried troubleshooting the system before posting your concern here. Let us know if you completely formatted the Hard Drive and re-installed the OS or have you overwritten the OS on the existing one. We’ll proceed further accordingly.Also, private message the following information for us to check more details.1. The service tag of the system.2. Your email address.3. The registered owner name of this system.You can refer to this link http://dell.to/2jx1vsh which is a video that shows steps to find the service tag.

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RELEVANCY SCORE 60.4

Hello
I have Dell desktop 240 model with window xp professional o/s.
I never use a user name or password before to get to my desktop screen before.
Now all suden when i turn on the computer,I get this message log to window the message ask me for a user name and password.
is there way to find out what is my user name and password?
Thank for the help
mrel

A:How do i find out lost user name and password

Have you tried just canceling out of the screen and see if it will allow you into Windows without a user name and password?

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RELEVANCY SCORE 60.4

I just purchased a Windows 7 PC from Dell and I cannot remember the password on my old "workgroup" Network. (I don't even remember setting one up 3 yrs ago.) I need it to make my wife's pc able to access the printer that is now connected to my new computer. All help in finding the password or a work-a-round would be greatly appreciated. Thanks and Happy New Year to you all!
 

A:Network Password lost - Need to find it.

We can offer very limited support for lost passwords. If your account is an administrator account, after you logon to the original computer go to Start > Control Panel > User Accounts. Then make choices depending on whether you want to create a password, change your password, or manage another account.
 

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RELEVANCY SCORE 59.6

how do i locate lost personal data files and how do i put the files back

A:find and restore lost personal data files

have u tried using search files and folder function?

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RELEVANCY SCORE 59.2

Years ago i signed up for a microsoft account and didn't do much with it. I've lost all way of getting it back not because anyone stole it but because i don't know what i put in for my information or password to get it back it could be anything. I would
like to get it back i have made the account im sending this in right now so i can get my password back hopefully because i have no other way of sending this to microsoft or wherever i need to go to get it back. I did request a password change on that account
but like i said earlier the info i needed to put in is very old and i don't what it is, so when i sent it in using this email it said i couldn't be verified or reset my password. If someone responds to this who works in that area of microsoft i'll send them
my email of the lost account in a safer way unless its fine it here i don't want to have any security problems by sending it here on the forums just to be safe. Thank you in advance for the help:)

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RELEVANCY SCORE 58

Dear experts

Until yesterday my Windows7 desktop was running fine with an ethernet cable on a LAN network, but all of a sudden the internet stopped working. My wireless laptop and phone still work and when I hook up my laptop with the ethernet cable going into the desktop it works just fine so I know the problem is within the desktop/Windows7.

I've checked the network device drivers and according to Windows they are fine and working.

Also, I cannot find any local area network in the network settings. All I can choose is a Broadband dial up connection which makes no sense. Furthermore, there is no longer a green light coming from the ethernet insert when connecting the cable. Does this mean that Windows is not recognizing and or ignoring the cable hook-up?

I hope my description makes any sense - English is not my first language. Any feedback greatly appreciated. Thank you.

A:Lost internet access. Cannot find LAN

I would first reset your router and see if the connection comes back or not. If not then try shutting down the PC, unplug the power cord from the back of the PC, push the start button to drain off any excess power and reboot the machine.

If that doesn't work than please post a screen shot of your ipconfig /all, type that into your command prompt and post the results, thanks.

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RELEVANCY SCORE 58

just did a system restore, there was only 1 restore point (08/09/2013) : how can i set-up automatic system restore points, so i have more, older  restore points ?  (like xp);  do i have to use one of my security softwares (eg, zone-alarm or microsoft security essentials, etc. )  thankshow can i set-up more automatic restore points, and stop system from deleting old restore points ?  thanksMod Edit:  Merged topics, asking same question, same issues.  Pllease do not ask the same question or raise the same issues more than once...if someone has an answer, they will respond and posting the same thing twice is not going to elicit a response any sooner - Hamluis.

A:restore points : set-up automatic restore points ?

Usually when doing a system restore you are offered a default restore point, the latest, but there is a button to select different ones. Clicking on this will reveal  a list of all available restore points.
 
While you can manually create a restore point at any time, Win 7 creates them automatically in the event of critical updates and significant software installs. I will admit I do not know what the limit is in terms of the number of restore points Win 7 will save automaticcally, but if you find your way to 'system Environment Variables' through control panel, or 'God-mode' if you have that set up, you can increase the amount of space allocated to restore points and this should increase the number of points saved.
 
Chris Cosgrove

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RELEVANCY SCORE 57.6

Not sure when this issue started, so not sure if this has anything to do with XP Pro SP3. System Restore appears to function normally until attempt to restore. Select restore point > confirmation screen, click next > result = stays on confirmation screen. No cpu activity. Disabled SR and tried to re-register dll's. Was only able to re-register srclient.dll. Other dll's report loaded but "DllServerRegister point not found. . ." Suggestions please.

A:System Restore runs, creates restore points, but can't restore

Hello & welcome to TSF,

RESOLUTION
To resolve this issue, restart the computer. If the error still occurs, search the hard drive for the presence of the Wininit.ini file, and then rename it. To do so, follow these steps:

1. Restart your computer in Safe or DOS Mode.
2. Click Start, point to Search, and then click For Files or Folders.
3. In the Named box, type wininit.ini.
4. In the Look in box, click Local hard drives, and then click Find Now.
5. Right-click the Wininit.ini file, click Rename, type wininit.xxx, and then click OK.
6. Close the Find Files window, and then run System Restore again.
7. If the previous steps do not resolve the problem, run the following command to repair the damaged portions of your registry:
scanreg /fix

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RELEVANCY SCORE 56.8

My daughter has a HP laptop with windows vista basic on it. Unfortunately she has recently reset her password and then forgotten it, she now cant access her computer programmes at all. To reset her password it is asking her to following these instructions - This feature requires removable media, such as a floppy disk or USB flash drive. Please insert a floppy disk or connect a USB flash drive, and then try again. We have none of these things to hand, what can we do to reset her password and give her access to her programmes again. I would really appreciate some help All the best soph

A:lost password can not access system

hi,,, is she on the admin account or just a user account,,,, if its the first then your stuffed, there are ways but i doubt anyone will tell you because this would be a good way for someone else who see's the post to access a computer that is not there's.
if its the latter then there is help.

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RELEVANCY SCORE 56.8

got myself an IBM at a garage sale, when I hooked everything up everything was fine until Windows XP box showed up asking for the password wich I don`t have, the username showed up but thats it, and I ask the seller If he knew the password and did not. Is there any way around getting the password or do have to bring it to a pro?
 

A:Solved: access lost password

per TSG rules...
Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed.
Since you got it at a garage sale why not just format and start with a new install of Windows..
 

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RELEVANCY SCORE 56.8

My mother has a laptop she use to use at work that has windows professional 2000 and windows 98 i believe,When you start it up it says to press control/alt/delete and then you have to have a username and password.SHE FORGOT THE PASSWORD! Does anyone know how to get around this??? Short of installing a new operating system and losing everything. Thanks for any help you can provide.

Brian
 

A:Lost log in password?? Cant gain access.

Forum rules prevent us from helping with password problems.
 

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RELEVANCY SCORE 56.8

Very required file can not open. Access 2003 requests to restore the database but it is not what good would lead. when opening a file produces an error and requires vosstannovit file. What are the ways vosstannovit files? Windows 7 64 bit.
 

A:Solved: How to restore Access databases what was lost?

Make a copy of the Access database before doing anything else. Then you can let it try to restore the copy.

Please report the error message you are receiving. (vosstannovit is in a language I don't know)

Try to open an empty Access database and compact and repair the copy. The vb script below does a compact and repair without open manually opening the DB. replace sDir and sDb with your information and save as something.vbs

Another option is open an empty database and import everything from the offending database, then compact and repair. If that doesn't work you can import objects of the offending db to an empty and hope to identify the corrupt object.

VBS compact and repair.

Code:
'====================================
' File: CompactDB.vbs
' Author: Q-Built Solutions; www.QBuilt.com
' Modified: Dan McCracken 8 Oct 08 '
' Date: 20 Aug. '04

' This script can be used to compact an Access
' database on a Windows 2000 or 2003 server that
' does not have Access installed. This script can
' compact any Microsoft Access database version
' 2000, 2002, or 2003, unless it has a database
' password.

' Windows Script and MDAC 2.1 or higher must be
' installed.
'====================================

Option Explicit

Call getFileInfo

Public Sub getFileInfo( )

On Error Resume Next

Dim sJetCnxn
Dim sDir
Dim sDB
Dim src
Dim dest
Dim fso
Dim ErrDesc

sJetCnxn = "Provider=Microsoft.Jet.OLEDB.4.0;Data source="
'Make sure dire... Read more

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RELEVANCY SCORE 56.4

I lost access to the admin acct on my windows 7 home premium hp g series laptop,,. two months ago and am using a new acct I made I do not remember how come I thought it didn't matter I guess however it does, I am no longer able to do a defrag or use my avg pc tuneup program or maybe even do a back up, I am afraid to open up the area where backups occur. I have tried relentlessly to get the password right and am at a total total loss as to what it was. THE acct I am on now is not asking for a password. I am thrilled since this is my only way to use the laptop. I thought the laptop was totally c crashed, only to two months after the crash, plugged it in and the battery began charging and windows appeared right on the screen,Can anybody help me?> I have tried Microsoft, and windows 7 help is almost nonexistent wit the onset of windows 8. Thank you I just want my admin acct back. Surely its possible.
 

A:User acct password lost no access.....

Please read the site rules:

Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...
 

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RELEVANCY SCORE 56.4

need password to access computer

A:lost password for hotmail to access my computer

Franke. When asked for the password just hit enter 3 times. Post any code. REO

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