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I bought my HP laptop two months ago and not happy

Q: I bought my HP laptop two months ago and not happy

My left button of the touchpad is displaced, didn't press it hard for it to happen, the hinges that connect the screen to the body makes noises when I tilt screen, my touchpad is not so responsive and I take care of my laptop very good, never dropped it or hit it. Can I return it?

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Preferred Solution: I bought my HP laptop two months ago and not happy

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I really need help with my 4 moths old laptop which has a very loud sound that it really bothers me. The fan is too loud as if I am running a very heavy software awhile I am just using MS office! It is like this since day one I bought it. I have updated the BIOS and even disabled the option that make the fan run all the time but in vain. Any suggestion?

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I can't start my computer as the power button doesn't work when I plug it on charge it shows the red button what can I do to start my computer 

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Can anyone recommend a good camera?

Take a look at these shots:

This is an outside pic. There is no reason why it should look bad at all.

This one was taken right after the next one and yet they are so different, why?

A:Just bought Olympus Stylus 800 (8 megapix) - I'm not happy

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Bought this two months ago to use purely for photos for my husband and ocassional browsing as I have a laptop of my own.  From the first off it has been so slow and it is not my internet connection as my computer is fine.  Everytime it is opened up to use whether it has been half an hour or a day it shows the desktop but you cannot open anything until you have rebooted it.  This is so frustrating,  it is just not fit for purpose, surely this should not be happening.

A:bought 2 months ago, everytime I open it up to use it has fr...

janilee I read your post about problems with your new HP PC and wanted to help.You should not be having problems with a PC this new.While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!-------------------------------------------However, HP Customer Support is generally not available on the weekend, so you may have to wait until Monday to contact them. Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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Hello! I bought a Dell Inspiron laptop several months ago (new) and last week it stopped charging. I sent it back to the manufacturer and they said the AC adapter needs replacing, is not under warranty and I need to pay them ~$159. Can someone tell me why it's not under warranty and if this is true? Thanks. 

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Computer fully charged but won't turn on. Bought for school a few months ago. I have very little hours on it. My class started now I can't turn on. Please any advise.Can I return for repair?

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Hello, I just changed my laptop that i used for 6 years to Dell Inspiron 15 5667. At first my audio isnt working and i sent it back to the company that i bought it from and they fixed that for me. But now, after around one month, while i travel to another country for my studies, my laptop sometimes freezes or i dont know what do u call it, the screen freezes at that moment and the mouse, keyboard is not responding too. I have to make a hard restart to solve this problem, any idea what is happening ? 

A:A problem about my newly bought (2 months) dell inspiron 15 5000 series

Is the exact system model Inspiron 5567? What is the current OS version installed on the system?
Are there any bluescreens / system crashes? Do you need to manually restart the system every time the system freezes? What applications are you using when the system freezes? When you power on the system from a cold boot, how long does it take for it to freeze?
Update the BIOS - http://dell.to/1n3X2po - enter the service tag and download the BIOS, update and restart the machine and check.
Restart the system and check in safe mode - http://bit.ly/1LHcO2c 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Also, run an extended / thorough tests on the HDD and memory to check for any possible errors. 
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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Hello ,

My computer :
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, Intel64 Family 6 Model 158 Stepping 9
Processor Count: 8
RAM: 32707 Mb
Graphics Card: NVIDIA GeForce GTX 1080, -1 Mb
Hard Drives: C: 475 GB (302 GB Free); D: 1851 GB (1848 GB Free); E: 11 GB (1 GB Free);
Motherboard: HP, 830C
Antivirus: Windows Defender, Disabled

Issue: Every time i run a game, or a heavy task, my cpu just go crazy, to 90 , im a noob on software knowledge.
My computer just freeze, #beeps# for 2 seconds, my headphone sounds go off, and the sound start running from my screen, that means , that my driver of sound go desactivated.
Need Help!

Thank you, sorry for poor english.

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Hi There,
I am really not happy with the HP product I am using (HP G42-354TU Notebook PC) this is the first time I have used HP product and to my fear I am facing a lot of problems with it. I have been using my Dell laptop and did not face any such issues.Since I have purchased HP Laptop It started giving problems from the third month .it went slow .started giving blue screen and if you check your records you will find the number of times I have called HP helpdesk for assistance and each time i was told to restore the computer to its orignal factory settings and after restoring it worked fine for another 15-20 days but had same issues after some time, now it does not boot and it is constantly giving me a blue screen and when we again approached HP helpdesk i was told that the Harddisk needs to be changed as it is the hardware issue.I had purchased this laptop on the 17 Oct 2010, my concern is that ,are HP products only good till the time they are in warrenty.
I will request you if you can change/Replace the HDD free of cost as it is just few days that the warenty has got over, and I started facing problem with HP laptop right from the third month of purchase, and i was never told that there was some problem with the HDD till the time it was in warrenty as and when I approached the HP helpdesk.
{Personal Information Removed}
Product description: HP G42-354TU Notebook PCProduct number: XR689PASerial number: {Removed for privacy}

A:Not Happy with HP Laptop

Sorry to hear of the problems with your laptop. however, this is a peer to peer forum where owners help each other and not a direct venue to HP. You should>>Contact HP

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Laptop returned after repairs. Hard drive was replaced. Turn it on for first time and can't even access internet. After trying numerous online solutions I tried to restart it and now it won't come back on saying it won't start automatically and needs to repair error but when it tries to repair it just comes back to the same point after a minute or so saying same thing. Can't repair, a bit like hp repair centre!!! To sum up laptop is even doing less than before it was sent for repairs. First hp laptop and I can already say it will be the last.

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i recently bought a used toshiba sattelite laptop while out of town - got it back home and found that its password protected, o.s. is windows xp home, how do i get around this ?

A:i recently bought a used toshiba sattelite laptop - help... password protected laptop

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two week ago, my father bought this old acer laptop from someone who needed money. I just found out that the PC perfomer installed inside says it has 118 errors and its the at the ''Mauvais'' stage in french. Yes my laptop is in french.

The laptop is an Acer laptop who has these stickers on it saying "Intel Atom Inside" "Designated for Microsoft Windows XP" "energy star". On two of the corners of the laptop is imprinted Aspire one.

What Im looking for is for the laptop to be just as if I just bought it from the store, erasing most of the stuff without actually deleting some of the important stuff (like Google Chrome, Microsoft Word, Paint and similar programs).

I don't own any usb drives (except a really small one that is about two gigs) or any disc drive thing.

I dont have much experience in computers nor can have contact with a tech savvy at the moment so please explain to me deeply what to do.

Also, I did not browse the site. So I do not know if a topic like this was already made. Or if this is a the right place but yea.

help anyone?

A:my father bought an old Acer laptop, need help clearing the laptop

The older Aspire Ones are unlikely to have drivers to let them run on Win 7 and XP's end of life is 04/08/2014. I had two Acer Aspire Ones and both were garbage (as were the Acer desktop, keyboard and mouse I had). Personally, I don't feel it's worth messing with. Hopefully, your father can get his money back.

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I update and save quite a few files each day, and I can see in File History that there are many saved versions for these files.
This would fill up my backup drive fairly quickly, and therefore, I need to reduce 'Keep saved versions' from the default of 'forever' to about 3 months.  But does this mean that all files older than 3 months will be deleted my File History backup?
 What happens to all my files that have only ever been saved once, but are older than 3 months?  Are these retained in File History or deleted?
The forums on File History do no make this very clear.

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Okay first of all I would like to say I have been having on going issues for months to almost a year... I have tried everything I can think of... Including wiping harddrives to DoD standards with dban, gparted etc.... I have tried monitering my connections with wireshark...  I have tried several differet anti- (virus and malware) programs including paid version of kaspersky, malwarebytes, bitdefender, eset.....
This problem also has involved some black hat hackers compromising my system and bank account, credit card etc all being hit and continueing to do so... I have switched ISPs , changed hardware, thrown away devices including cell phones and laptops... It seems that they were also backdoored into several of my devices and were using several different methods to continue to spread and infect other devices.. These devices include android, iphone, ipod, ipad, netbook, laptop, smart tv and even my dvd player (java).. I have tried to ask for help and seek help for this and no one can figure it out or think this cant be real.
I have now thrown out all laptops, and all phones at the same time and started from scratch but having issues on a brand new laptop... I am not sure this is the same issue as before... However, I would like and really appreciate if someone could help me out and view my logs and make sure.. because I have been through hell and back with all these issues.. Loss of finances, time, and sleep... SO, I truly appreciate any and a... Read more

A:Malware, Spyware, And hackers...equals months and months of going insane!! help!

GMER 2.1.19357 - http://www.gmer.net
3rd party scan 2015-06-29 18:38:16
Windows 6.3.9600  x64 \Device\Harddisk0\DR0 -> \Device\00000036 HGST_HTS721075A9E630 rev.JB2OA3J0 698.64GB
Running: 11ybrc3o.exe; Driver: C:\Users\M4M8A\AppData\Local\Temp\kxldypow.sys
---- Modules - GMER 2.1 ----
Module   \SystemRoot\System32\drivers\iaStorA.sys (Intel Rapid Storage Technology driver - x64/Intel Corporation SIGNED)(2014-09-02 06:28:41)                                                fffff800f9c65000-fffff800f9f1b000 (2842624 bytes)
Module   \SystemRoot\system32\DRIVERS\edevmon.sys (Devmon monitor/ESET SIGNED)(2015-01-30 23:13:30)                                                                                          fffff800fa393000-fffff800fa3d2000 (258048 bytes)
Module   \SystemRoo... Read more

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Hi all, I will be traveling soon and will leave my Acer R13 R7-371t for about 3 months. What should I do to ensure I don't come back to find the battery completely dead or any other problem? Thank you!

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Hi all, I will be traveling soon and will leave my Acer R13 R7-371t for about 3 months. What should I do to ensure I don't come back to find the battery completely dead or any other problem? Thank you!

A:Laptop will be unused for a few months... what to ...

Charge it,Turn it off, unplug it, lock it up. When you come back, plug it in, turn it on.If it doesn't have anything causing it to discharge and a good laptop doesn't, it should be fine. 

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Hi, I have just bought the top end Spectre laptop, but when i used the HP assistant it states I only have 9 months remaining on my warranty?!? Is this correct? if so it's going to be returned!! Dave

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I am running Windows XP 2002 SP3 on my laptop along with McAfee Security Center which is provided by AT&T. The laptop has historically ran very smoothly, but I noticed the performance starting to degrade about 2-3 months ago. It is now to the point where I am suspecting some sort of infection or malware because the performance is so bad. Sometimes, the CPU performance locks at 100% for long periods which explains the slow performance. But other times, there is no explanation ... the CPU performance appears normal (fluctuates between 0-25%) yet the laptop remains sluggish.

I have not made any system changes or recently added any new applications other than coupon printing apps that I have been told are safe.

Can you please help me determine what may be causing this problem? I'll be happy to provide any additional information or run any tests deemed necessary.

Thanks in advance for your help,

A:Laptop has become VERY sluggish over last 2-3 months

Welcome back to BCWould you run a quick scan with MBAM?Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. Th... Read more

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My Dell Inpiron 6000 has been inactive for about 6 months. A friend's pup chewed through the power supply cord, and since I was living with someone who had a PC, I put off getting a new power cord. Everything was fine the last time I used the laptop.

Finally got the new PSC. Plugged it in this afternoon and immediately got a BSOD when XP was trying to load.

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x00000024 (0x00190203, 0x823D9590, 0xC000102, 0x00000000)

HELP! :( Please.... Any ideas???

I need to try everything I can before taking it to the IT guy.... There are some... ummm... pics that I wouldn't want him to see if/when he gets it up & running.

I appreciate all the help in advance!! :)

A:BSOD After Laptop Being Down for 6 Months

Needed to add:

It will not boot up at all....

Not in Mode of any kind.

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My laptop suddenly stopped charging when plugged in, and only charges when it is switched off. Also the space bar stopped functioning. I bought it 9 months back and it's still under the warranty period., but they said they will be able to fix the space bar problem only and not the charging problem and for that I would have to pay up. And the charging port that they would change would be under warranty only for 2 months, which means as per HP service center it could stop working again!!!!. I'm a doctor and I live alone. I've hardly used my laptop and no one else uses my laptop. I read somewhere that this was a problem faced by many people using HP laptops. This could be a manufacturing defect. I don't think I should be charged for hardly using my HP laptop that has an inherent defect. You are looting your customers. Kindly revert back.

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Well the problem is that it is slow and i think they have some unwanted virus on there which wont leave even tho i do system recovery and many other virus protection program has told me there was no errors.I cant reboot bc my dvd drive wont work it stills open but the light.The only time my computer work finely is after a update or recovery.Please help me with this problem?My computer is a acer extensa 5620 and has windows vista.

A:Hello everybody for the past two months i been having problem with my laptop


my dvd drive wont work it stills open but the light

I'm not sure what you mean by this?
What is the make and model of your computer? You may have a Recovery Partition on your computer. If you start up your computer, you may have a quick message over the logo that says Press (key) to Enter Recovery, sometimes this is F11. If so, this will set your computer back to Factory Defaults. This will remove all personal data, so backup first.
If you do not have a recovery partition, then read up on the link in my signature PC Running Slow? And try those things.

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I have a white light by the power cord.I haven't used laptop in months.When I power it up only a yellow light comes on for about a minute and goes off and the screen is black.Laptop only about 2 years old.Never use it use my smart phone.Getting catv installed

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Dear all ..

yesterday night i faced with a very unsual problem. i installed Nokia PC suite Version 5.1 and was browsing through polyphonic ringtones on my laptop.. suddenly my laptop got stuck including the music. Though i could move the cursor using my touchpad i was not able to function the left and right buttons.

i reset the machine using the power button but the windows XP OS stopped functioning fully. As soon as i pass the Bios screen nothing happens, i can see that RAM is busy but the windows XP is not loading..

i really dont know what went wrong so i badly need your help on this.

i feel the problem moght be the following
1.Windows OS got Corrupted
2.Harddisk is not responding.

looking forward all kind of solutions


A:3 months old laptop stopped functioning

Can you boot into safe mode? Press F8 several times before it gets to the point it hangs.
If you can make it into safe mode you can try a system restore.

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Hi all, hoping somebody can offer some advice.

About 9 months ago I purchased a new laptop, an Acer V5-571 (i3 1.4Ghz, 6GB RAM, 750GB HDD and Windows 8) It's nothing special and was never intended to be. I only use it for web browsing, e-mail, IM, Word and maybe watching some videos on YouTube.

In fact in the 9 months I've had it, I've not attempted to play one even slightly intensive game on it, as I think I killed my previous laptop in its early days by attempting to do this.

Anyway the problem is it has become very noisy, fan wise. When I first had the laptop (and for the first 6-7 months) it was silent for the majority of the time, even when browsing the web.

Now the fan can always be heard when I have a browser open or whatever. The only way it silences is if I close every application and just leave it at the Windows desktop for a while (or if I turn it off!)

I know dust build up can occur but I've had a look through the vent and can't notice anything untoward. Although I appreciate it may be hard to see from the outside, I don't really want to be opening the case yet.

I was wondering if this was normal for a laptop in this age range? My previous laptop, another Acer, didn't start getting noisy constantly until the end of its days (and that was in it's 4th-5th year)

It's just frustrating that the fan can always be heard even when doing very little in Windows. I also can't see any rogue processes taking up resources.

I've changed my laptop habits a lot since thi... Read more

A:Acer V5-571 laptop - 9 months old yet becoming very noisy

Only thing I can think of at the moment is to use a program similar to CPUZ and check the temperatures at various time.check temp when first started as that should be lowest and listen to noise then use something a bit cpu intensive like a photo edit and again check temp and noise. if temp going up with little cpu action and noisy chances are it it dust. when I first cleaned mine I used a can of air duster thru the vent holes to stir dust up a bit and a vac to suck it out. Hold with vent holes downwards.

Only other way is to get a set of headphones and play your favourite track at max volume


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Hello, I'm new to the forum, but I have been following it for some time. I seriously hope someone will be able to help me.
Here is my problem: I bought a new ASUS laptop 3 months ago, and it was all okay until it started to shut down on its own ( about a month ago). I tried resetting Windows, updating etc then I replaced my hdd because a software diagnostics tool reported that there were bad sectors. I could also hear strange noises. I read that manhandling the laptop while it is running could damage the delicate workings of the hdd, and I had done that sometimes. Everything was fine for almost a week, then the computer started shutting down on its own again. It happened while I was working , keeping multiple programs open (twice, hours after turning it on) and while I was watching a video (10-15 min later). However, today was not the first time I watched a video, so the issue is new. It seems like it is gradually worsening. After it shut down, I tried to power it back on, but it wouldn't boot. The LEDs didn't even turn on, unless it was plugged in. When i unplugged the charger it shut down again immediately. After 3 minutes I removed the external power supply, and it kept running.

I have already updated the BIOS firmware to the last version, but it obviously didn't work.
ASUS PC Diagnostics tells me that the CMOS pattern test failed, I looked up possible solutions, but I wanted to ask before doing anything stupid.
I am pretty sure it isn't a heat ... Read more

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it has a athlon dual core QL-60 i dont know the exact speed of these i believe they are a 1.3 or 1.6 gigHrz is this fast enough to run windows 7

it is currently running vista

A:just bought a laptop

Quote: Originally Posted by bigbobbarker

it has a athlon dual core QL-60 i dont know the exact speed of these i believe they are a 1.3 or 1.6 gigHrz is this fast enough to run windows 7

yes its fast enough but,how much ram do you have? sorry should have read your lappy's specs

welcome to the worlg of win 7

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Well, just bought a new laptop from the trading post. Met the guy and everything worked perfectly. Got home, tried to open up my email, and I am blocked by "k9 web protection".

I have tried calling the guy and I get no answer. No idea where he lives. Is there any way to get past this program until I can get it fixed someway?

I don't want to spend alot of money getting it taken off by a computer store unless that is the last resort.

Someone please help. I use my laptop alot for business purposes and this is putting a stranglehold on my progress as of late.



A:Just bought a new laptop..

Hi Bill, welcome to TSF

If you've got the guy's phone number, keep trying to contact him for the password, as this is needed to uninstall K9.

The forum rules don't allow us to help with bypassing security settings.


From the rules: "You may not ask for assistance to circumvent restrictions or security on any computer system or network.

You could try contacting K9's Support team at http://www1.k9webprotection.com/support/index.php. Obviously, the whole point of security software is to keep unauthorised people out of the system, so they might not be able to help you without proof of ownership.

EDIT: If it's only blocking your ability to read your email, you could go onto another computer, set up a webmail account (google, yahoo, etc), then redirect your regular email to the webmail account which you can view in your browser on the new laptop.

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Finally got a laptop but now what? What else do I need to purchase to get internet at home? Help me! Do I really need a docking station?

A:Laptop bought...now what?

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i'm not sure if this is the right place to post this, but i bought a laptop today from office depot. the box was opened to show me what it looked like b/c it was on clearance & there was no display.

it has a few dings on it, which is fine by me b/c i only paid $400 for an $800 machine. well, i was cleaning it off b/c i hate a lot of the programs that come w/ a new one & i noticed there are things installed @ different dates. for example, there are programs that were installed in november 2011 & then again on april 2012.

is that normal? i've got 14 days to return this.


A:Bought a new laptop; seems used

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Came installed with vista basic, the owner must have done hd wipe before shipping it out. What are my option right now? I've tried doing a vista recovery, but it doesn't recognize that there's a hd. It's a Toshiba satellite L355-S7915 I'd appreciate any help, about ready to start pulling my hair out.

A:Bought new laptop...

rule #1 NEVER buy a laptop used.

now saying that, it seems like you will be out another 100-200$ depending on what operating system you wish to go purchase. amazon has xp for around 75$.

i recommend you buy a new os disk and just format and install.

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Ok so today I bought a Sony Vaio VGN-NS190J from Abt Electronics. It has great specs i thought for a laptop it has a 2.0 GHZ processor, 4 Gigs of Ram, and blue ray and all. It runs vista which I hate but my wife likes it. So i started it up and noticed it takes like 1:30 to startup at least as where my Dell E1505 which i just restored to XP takes about 20 seconds. Also I have noticed the internet is kinda slow and choppy to. I have tried to uninstall alot of the crapware and think I got it all but still a lil slow. I bought this for my wife to be able to Multi-task as she plays a game called Second Life and this computer cant even seem to Rez the graphics which makes no sense because my 5 year old laptop can rez them. I was just wanting to know do you guys think a fresh copy of Vista not the Sony version would make this run better? OR is their a way to fix these problems? Thanks you guys....

Toby Mac

A:I just bought this laptop....

Hi -

No difference between the "Sony version" of Vista and Vista. I don't see a re-install of Vista helping on a system < 24 hours old.

Did the system come with an Internet Security package like Norton or Mcafee? This is the most likely culprit. If existence of such, it must be taken out w/ removal tool. Program un-install won't do it.

Let me take quick look at sys info - run msinfo32 and save as NFO file -
START | msinfo32 | save as default NFO file

Zip it up and attach to next post.

Regards. . .



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the label on the dvd: application and driver recovery dvd. contains software and drivers already installed. for software reinstallation and repair only. is it to be inserted in the tray to recover all the programs,files,data,music,videos,documents,etc. after running a system recovery prompted up by the computer,by hp?

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LOL... well, I bought it new, its not so much have I bought a bad laptop in the 'I bought it second hand off E-Bay and now that bargain is coming back to haunt me' sense, its more along the lines of everything seems to be going wrong with it...

Now, admittedly it is my first laptop but I'm a veteran of the desktop PC and in all honesty I can't see why there would be too great a difference between them, so let me fill you in on the detail, and why I think its a bad egg...

1. I've had the laptop for under 30 days... bought as a Christmas present...

2. The laptop is listed as having 64MB of shared Video Memory, expandable to 128MB [which I've still not figured out how to do!], yet when it came to running a game which required 64MB of Video Memory as a pre-install condition, I was told I wasn't able to install the game as I only had 60MB of video memory...

3. Running AIDA32, my two RAM sticks are recognised as 512MB each... yet when it comes to the overview screen which totals the RAM, it tallys to 1014MB, instead of 1024MB...

4. I've been unable to play Counter-Strike from it... it runs I might enjoy one game, then I'm cut down by the now infamous WSAEINTR error... its commonly attributed to some defect in the Winsock area but the speculative remedies I've tried have failed to rectify the problem

5. As of today, my HD appears to be failing... it was a very sudden thing... had no troubles up to this point, but earlier toda... Read more

A:Have I Bought A Bad Egg / Laptop...

I'd take it back.

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i believe it has a bug if i buy new windows software reboot and reload will the bug go away?

A:i bought a used laptop

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Hi guys. I bought an Acer laptop from Argos only 2 months ago and all has been well with it up till the last week or so.

The laptop began to get slower and then eventually begam to freeze at windows loading screen.

I get a blue screen with the STOP code: 0x0000007B

I have re-installed the ACER backup version of windows several times and all is well for the first few restarts then gradually begins to get slower again until eventually it wont boot. When it does manage to load windows the HDD light is constantly on and the Laptop is so laggy. I cant seem to do anything for about 15 minutes. I have CTRL-ALT-Deleted and there are only a few processes running and the CPU is only 15% in use.

I have tried my dads version of Windows 7 incase the Acer version was corrupt and again the same thing happens. I have also tried XP and again same thing happens.

I have searched and searched but there doesnt seem to be an answer to the problem. I have tried changing the BIOS settings (ie. changing sata to IDE) but still to no avail. A friend gave me another hard drive so I could test that and it gave the blue screen straight away. However this time when I changed to IDE in BIOS it loaded windows from his Hard disk.

I decided to re-install yet again but this time its taking for ever so it seems that it is gradually getting worse.

Here is the Laptop AS5820T-354G32Mns | Product Model

Any ideas? I was thinking can I try and re-install Bios via the ACER support downloads?

A:Laptop slows then freezes. 2 Months old. BSOD

Hello b_kennedy and Welcome to TSF,

I'm moving this thread to the BSOD/Crash analysis part of the forum instead. Please read through the posting instructions found here if you want us to analyze the BSOD's and let you know the cause of it.

After that we can determine if it's a software fault, which we can help you with. Or if it's a hardware fault, in that cause you should have a valid warranty on it as it's only two months old.

It's up to you whether you want to go through the troubleshooting or hand it in.

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Initially got a CMOS error and clock and date was off. Then no boot. No fan. Some lights worked, but no hard drive activity.

Got it to boot a couple weeks later. Ran check disk, fixed a couple errors. Ran Norton, found only 1 peice of spyware related to my atomic clock (sees connection between CMOS error and atomic clock). No viruses.

Give up. Wait another month. Boots up. Runs for 2 hours while I back up my files. Shut it off. Won't boot.

Wait 3 months. Boots up. Removes atomic clock. Restart. Freeze. Shut off. No boot.

Time to replace it, or can it be fixed? If it can't be fixed, please recommend a laptop with a 15" screen for under $2,000.

The demon in question is an Emachine M5305 running Windows XP Home/Mobile AMD Athlon XP-M 2200+ processor w/QuantiSpeed/512 MB DDR (PC 2100), 40 GB HDD, DVD/CD-RW combo, ATI Radeon IGP 320M. I don't know what kind of motherboard I have and it won't boot up so I can find out.

Muchos gracias. :wave:

A:Laptop will boot only after sitting for months, then freezes

I took it apart. The inside was covered with dust. Probably got too hot and fried whatever.

Ordered a Twinhead N15RB.

I'm not sure why no one replied. What did I do wrong?

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In December, my laptop starting resetting itself (still in warranty). Its now May, and Lenovo are still refusing to give me a refund or a replacement. I feel I've been very understanding and patient at all the slow failed attempts to deal with the problem, but I'm completely fed up now. I'm a student, so having a reliable laptop is obviously really helpful, but I've spent many weeks of this year without a laptop whilst Lenovo have tried to repair it, and the rest of the time I've had a laptop that resets without warning which means I sometimes lose work even though I save my work regularly and back it up.  In January, it was sent to be repaired, they replaced the hard drive, but the problem still kept happening when it came back in February. In February, it was sent to be repaired again. They couldn't replicate the problem so claimed it was working fine (even though I had sent evidence that it wasn't fine, each reset left reports in the reliability monitor about bug report 124 and that it was a hardware error). So they sent it back unchanged after several weeks. Lenovo told me if the problem was still happening that they would refund or replace it.However, when I reported it still did happen, they said actually it was Lenovo's policy that there must be three failed repairs before they would do that.So in March I sent it off again to be repaired, this time they acknowledged again there was a fault, but they just replaced the hard drive. If it happened befor... Read more

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The computer stopped working after 11 months. I took it in for repairs which cost ?65 but the problem persisted. I brought it back again to the repair shop. They said there's a fault with the graphics card and the same problem will recur. Should this have happened a newish computer? Any thoughts

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I bought the exact same laptop as this one at Walmart about 5 days ago. Within 48 hours I discovered (mostly through event viewer) that there were some critical disk errors on that machine. So I straight-exchanged it for this one. I use this computer for work so I'm really really careful about setup. In the process of making sure no similar errors existed in event viewer, I discovered the log doesn't start the day I booted up Windows. Instead, there are logs from February. I wouldn't necessarily be concerned about this -- I don't know what they do at the factory when they're testing new machines -- but the February logs refer to a different machine name than the default that I've got now. I have *not* changed the machine name. I'm not thrilled about the possibility of being sold a used laptop for the price of a new one, and I wanted to check here to see if I'm being paranoid.  If anyone needs more info, let me know.  Thanks in advance. --SB

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Hi everyone, In January I bought a Lenovo laptop. The 500S-14ISK Laptop (ideapad) - Machine Type 80Q3. After a few weeks, the battery was not being charged anymore, and while I only used the laptop while on AC, the battery slowly depleted. Thus, it became unusable. The issue was fixed through the shop where I bought the laptop (which is a hassle because I live in another country than where the shop is). But now after I have gotten it back for two weeks, the problem has returned. The battery started to be stuck at 95%. Hovering over the battery icon gives a statement that the battery is not charging. Any ideas on what I could do? As stated, going back to the shop and let them fix it is not an option at this point. Notes:- The battery still depletes slowly between shutting of and starting again. When I shut it down one day and boot it up the next, the battery is still stuck but at one percentage point lower. - The Lenovo Settings program that pops up when I click on the big battery icon in the bottom right corner gives an interesting statement (It's in Dutch so I will translate as well as possible). "The AC (adapter) can't fully support your computer and should be repaced immediately."- I tried updating and reinstalling battery drivers etc but this didn't work. Any help would be appreciated. 

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I had been trying to use a borrowed one (from my brother), but gave it back, per your instructions.
This one seems fine, but I think there's some stuff that shouldn't be there. I appreciate your help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) M CPU 520 @ 1.60GHz, Intel64 Family 6 Model 15 Stepping 6
Processor Count: 1
RAM: 2038 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 152524 MB, Free - 123280 MB; E: Total - 1907695 MB, Free - 1080332 MB;
Motherboard: Hewlett-Packard, 30C6
Antivirus: Ad-Aware Antivirus, Disabled

A:bought used laptop, needs cleanup.

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