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Cannot Ping IP Address From Cable Modem

Q: Cannot Ping IP Address From Cable Modem

I can ping 169.136.36.18 when my laptop is connected to the company address but I cannot ping it when I am connected to the Cable Modem at home. I can reach the company network using a VPN with no problem.

How do I fix this?

The OS is Windows 2000

RELEVANCY SCORE 200
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A: Cannot Ping IP Address From Cable Modem

I remember something about the 169.xxx.xxx.xxx ip addresses being an internal address that windows uses when it can't resolve the dhcp server sometimes. I had it once with windows 98 when we where having cable problems.

You may need to add another tcp/ip protocol for you nic, configure it to use dhcp for the cable modem.

Try here for some info

http://www.wown.com/j_helmig/w2ktcpip.htm#resource

sorry not running 2k yet, just getting ready to install it for a dual boot

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RELEVANCY SCORE 68.4

I have desktop with Windows 98 SE and I am trying to connect to my cable modem using a network card. My computer can't get an IP address from my broadband service so it assigns an autoconfiguration IP address and I can't get on the Internet.

I have tried two different network cards with the same result. I have connected a laptop to the cable modem and it works fine. I have also connected my desktop via USB to the cable modem and it works fine but I need to use Ethernet so that I can eventually use a router. I have tried uninstalling and reinstalling the network card with no luck.

Does anyone have any ideas what could be causing the problem?
 

A:98 SE can't obtain IP address from cable modem

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RELEVANCY SCORE 67.6

Charter up my internet price and told me they would put me on a promo plan if I came in and got one of their modems. I picked up the modem (Cisco DCP3008) yesterday and hooked it up tonight. I had everything connected through my DIR 615 and Charter came up asking me if I was upgrading, etc... needing to verify and so on. I went through that and the last step it said it need to restart the modem to finalize. The modem restarted and came online, however the browser never indicated the processed had finalize. I call Charter, we wired the modem directly to my laptop and got a connection. I thought things were good. I hooked back into the router restarted the modem, all lights came on, started the router and no IP address. I went into setup and clicked clone MAC address and hit save, still no IP address after going to status, dhcp release and dhcp renew.

I reset the router back to factory settings and it still would not pull and IP address. The router worked great before the new modem. Any suggestions to get my router to pull an IP address?

Thank you.
 

A:Solved: DIR 615 will not pull IP Address with new cable modem

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RELEVANCY SCORE 66.8

Please help me!

I can't use my cable modem to access the Internet and can't release my IP address in IP configuration, called custom service and talk with the technical supporter many times, they said there is nothing wrong with my computer setting, and they didn't make any repair or upgrate service in my area, they don't know what happened and can't solve it! <Can you believe that? That's exactly what the guy called technical supporter told me, and they work for earthlink.>

My operation system is WIN98. Please help me!
 

A:HELP! - can't release IP address and can't access Internet through cable modem...

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RELEVANCY SCORE 66.8

Hi all -
we were happily getting along with our RCN cable Motorola modem and DLink wireless 655 until the last couple of weeks. The internet would intermittently not be available, without warning. First couple of times we power cycled the modem and router, and it worked, but then stopped being available altogether. I got some support from RCN, the cable provider (they own the modem and it's old, so naturally that was my first thought). I now have a new modem and the situation is exactly the same.
The error message that I get is that the IP address for the network cannot be found.

I got internet access by bypassing the router, connecting the modem directly to my (Windows XP) PC, releasing and renewing the IP address, and power cycling the modem. However, the internet still intermittently shuts down, and of course turning off the computer necessitates the whole procedure again. And now we have no wireless.

SOooo - should we assume it's the router, and a new one would solve our problem? Of do we just need to reset the IP address of the router? Or has anyone heard of this and maybe has some light to shed...???
Many thanks
 

A:Cable modem to DLink Router can't find IP address

I got internet access by bypassing the router, connecting the modem directly to my (Windows XP) PC, releasing and renewing the IP address, and power cycling the modem.Click to expand...

Power cycling the modem is necessary when switching the device connected to it; after that there should be no need to power cycle it until the next switch.

However, the internet still intermittently shuts down,Click to expand...

Implies ISP, modem, cable or computer problem. If you have another Motorola modem you have LEDs that give a pretty good idea of what might be happening. And most modems have some LEDs. What are they telling you on the "shut downs"?

and of course turning off the computer necessitates the whole procedure again.Click to expand...

Shouldn't have to do anything but power up the computer. Can you try another computer? If the modem has a USB port can you try a USB connection?
 

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RELEVANCY SCORE 62.8

Hi All,
I have Laptop Toshiba Satellite L775, windows 7. I used cable modem Motorola SURFboard SBG6580 and it was working fine. Then I changed my ISP to Century Link and used their DSL modem and still everything worked just fine. Now I moved to another city and used same cable modem (SBG6580) and connected my business PC thru ethernet and it is working fine. The problem is with my laptop which I tried to connect wirelessly but coudn't so I tried to connect it thru ethernet but it does not even recognizes it. Funny thing is my hard wired computer has picked up same network name thru modem and is working fine both thru ethernet and wifi (this computer I am using first time with this modem).
My laptop find available networks and when I select my network with password, some time it says connected with limited access and some time "windows was unable to connect" message. I tried most of the solutions by calling Suddenlink and Motorola but no luck. I am wordering if it has to do anything with centurylink's DSL modem being used on this laptop before and somehow blocking cable modem?
Any help?
 

A:Solved: Cable modem to DSL back to cable modem-now my laptop can't connect to interne

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RELEVANCY SCORE 59.6

I would like some expertise to look at this hijack this post and help to determine if there is malware at work with this problem. I am running windows XP SP 3 on an acer aspire AOA150 netbook. I scanned the system with avast anti-virus (free) and Malwarebytes (both updated) but both programs were unable to locate any infected files. Any help is appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:17:48 PM, on 1/19/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\PLFSetL.exe
C:\Prog... Read more

A:Can ping but cannot browse or ping ip address of local host.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedWe also need a log from the GMER anti-rootkit scanner. Please first dis... Read more

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RELEVANCY SCORE 54.4

So about a year my laptop got water on it ... send it to fix last week and it works now !
went to TWC to get a modem And the modem works pecfectly fine on My regualar Computer but no my Laptop
I doesnt even blink when i connect the ethernet cable ?
What can vb ethe problem??
 

A:Sony vaio wont recognize cable modem or ethernet cable?

you need drivers , for the devices with a yellow ! - possibly the chipset
its possible the hardware is damaged , because of the water issue

however, post back the exact sony model and windows version and can look for drivers - should be on the sony support site
 

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RELEVANCY SCORE 54.4

hi everone,
I have motorola SB5101 cable modem provided by my ISP.i have windows 7 on corei5. My problem is that my modem suddenly stops working after 6.oo in the evening. If i restart the modem, it works for 5 minutes and then again stops working. It doesnt start functioning properly till the time my cousin uses his laptop so i believe there is some kind of parental lock set by him in the modem . please advice what should I do. I am in urgent need of internet as i have an important project to do.
P.S. Please dont advice to take help from my cousin as he is mischievous and plays such pranks so that i get less marks in my class.
 

A:Solved: parental lock in cable motorola cable internet modem

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RELEVANCY SCORE 54.4

Hi,

A week ago, my computer suddenly could not connect to the internet. I was using a cable directly connected to the cable modem.

Since then, I've tried:

1) Added a WiFi router connected to the cable modem. Tried using the WiFi card built in to the computer. It connects but reports "limited access", and there is no connection to the internet, and I can't access the router itself.

2) Bought a new Ethernet card, installed the drivers that came with it. I've tried it connected through the WiFi router's hard ports and directly to the modem. Hard resets (power cycling off 2 minutes) on the modem each time and still no connection.

3) In device manager, both Ethernet cards show as "working normally" with no errors. So does the WiFi card.

4) ipconfig shows only "tunneling" devices with media disconnected.

5) I've uninstalled and re-installed the drivers for the on-baord Ethernet, the WiFi card, and the new Ethernet card.

After reading some other posts, I captured the output from ipconfig and several netsh commands. I've attached them to this post. The files starting with netsh are basically the command entered with underscores replacing the spaces from the commands used to generate them.

I also borrowed another computer. It connects both directly through the cable modem, and using the Ethernet ports on the router. It doesn't have WiFi, so I couldn't test that method of access. It can also connect to and c... Read more

A:Lost connection to Internet. Using Cable modem, ethernet cable.

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RELEVANCY SCORE 54

Morning everybody!
Okay... I recently got Cable Connection Internet (lan)..with the external modem...that has (NIC) connection and (USB) in the back....My other computer which sits right next to my dell is down right now, and i don't have a hub or another ethernet cable at this moment, but eventually both computers are gonna be connected one into the other and that one into the internet...I don't really know if I'm supossed to bridge or not, since other one is down and i cannot use wizard to set up on this one...BUT I was reading on the different connection types and there one that says home phoneline network using an internal modem, DSL, or cable modem....can I connect a basic phone line from internal 56K modem into the other (computer thats down) Internal 56K? or use the extra USB connection from external cable modem and connect that way?.I'd like to go into other computer and see whats going on..
 

A:home phoneline network using an internal modem, DSL, or cable modem.

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RELEVANCY SCORE 54

Just moved in and brought my ADSL wifi modem Belkin F1PI241EGau with me, but over here there is cable and the provider supplied me with their modem motorola Surfboard SB5101E. I would like to connect these two to use the wifi. Would that be possible?

Thank you
 

A:Can i connect my adsl2/2+ wifi modem/router to cable modem?

Not really. The ADSL router doesn't have the correct WAN interface. You need a standard router with an Ethernet WAN connection.
 

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RELEVANCY SCORE 53.6

Recently I had to test my cable modem by directly plugging the output cable of the modem to a computer. The problem is that I have 3 computers: One desktop and two laptops. All three computers are running Windows 7, 64 bit and service pack 1. The three computer models are: (1) Dell Vostro, (2) Levovo Ideacentre and (3) Sony Vaio. All computers are less than a year old. When I cpnnect the cable modem RJ45 cable to the Vostro the browser works great. However, when I connect the same cable into either the Ideacentre or the Vaio the browser does not see the signal. Therefore a signal is coming out of the modem (as demonstrated by the Vostro) but I can't figure out why the other two computers don't see the signal? I checked the computer configurations in the command mode but that did not help much. Any ideas?
 

A:Solved: Cable modem cable issue with different computers

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RELEVANCY SCORE 53.2

I have a Netgear DGN2200 (N300 Wireless ASDL + Modem Router) that I got from Goodwill. There is no WAN port behind the router... only LAN ports I see. How do I setup my Arris Cable modem to this Netgear Modem Router? I need help PLEASE!

Link to Netgear DGN2200: http://www.netgear.com/home/products/wirelessrouters/work-and-play/DGN2200.aspx

Link to Arris Cable Modem (PDF): http://www.arrisi.com/product_catalog/_docs/_specsheet/060510_Touchstone_Telephony_Modem_TM502G.pdf
 

A:Netgear Modem Router & Arris Cable Modem

if its ADSL you cannot use it as a router on a cable modem, its designed to connect to the telephone line and has a modem within the device
 

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RELEVANCY SCORE 53.2

When I try connecting my PC to my cable modem via Ethernet cable there is no internet access, but it does say its connected ( windows xp and 7...2 different PCs). But when I plug in my wireless router directly to the cable modem, I get internet access, what gives? I did reset everything and this problem still occurs. I'm not a total noob when it comes to networking, but this is baffling! I did troubleshooting over the internet, no help at all

(btw for folks who know about ps3...When my ps3 is directly connected to the cable modem I get NAT type 1, and online play works flawless. yet why wouldn't doesn't the internet work on my pc?)
 

A:cable modem to pc, no good...modem to router to pc works..help

Brand and model of the cable modem?

For "my PC" connected to the modem please show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

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RELEVANCY SCORE 53.2

Hey everyone.

I've ran into a problem that I can't quite figure out. My internet connection shows 'no internet access' even though my ISP shows the connection is coming into the house just fine. I usually use a router (NetGear-WNR3500U) but I right now I have the Ethernet connection plugged directly into my PC. I tried directly plugging into my laptop and the internet works just fine. So I know the problem resides in the PC.

Some troubleshooting things I have tried.
-Power cycled my modem, router and PC.
-Repinged my connection from my ISP(Comcast Xfinity)
-Used the reset option on the router and the modem
-I was walked through the internet options needed with the tech support from my ISP to make sure DHCP was enabled and every other setting was correct, and he cleared me that all settings were correct.
-Tried ipconfig commands to /renew and /release my IP
When I tried ipconfig /renew I get the error 'An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server'

-Restored my PC to a restore point where the Internet was working

All of these options did not work.

What I think the problem is and I am not sure how to fix it, when I run the ipconfig /all command my Auto configuration IPv4 Address shows 169.254.112.76 which I was told is a router IP address even though I am plugged directly from the modem to my PC with an Ethernet cord. So I think that's my problem? But I am not sure.

I'd be glad to prov... Read more

A:'No Internet Access' IP address shows router not the modem IP address

That would be your ISPs' address, the router would probably be 192.168.0.1 or 192.168.1.1 so, in the properties, advanced button for the ipv4 of your adapter, make sure both settings are on auto, and add the correct router address in the gateway box.

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RELEVANCY SCORE 52.8

Hello,
I'm experiencing a problem when connecting my computers to the same cable modem. The computer that is connected with the USB Cable is getting excellent connection, while the other one is terribly slow. I have tried to switch the connections but still the one with the USB Cable is faster. Can someone help me resolve my problem, and what can cause it ?
Thank you in advance, Dejan Gorgevic.
 

A:Cable modem connecting with USB Cable and LAN Cable

Does your ISP contract call for two public IP addresses? If not it's probably just an accident that you can connect at all with multiple computers.
 

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RELEVANCY SCORE 52.8

I have a cable modem attached to a network (router, cascaded to other routers - different vendors routers but it works / to attach 10 computers). The PCs use a lot of data/bandwith part of the day and works well, generally, but the cable modem sometimes has outages and its important we get network working again. We have no IT support. So thank you in advance for any direction you can provide.

I also have a DSL line/router that is not attached to anything (except it provides wireless).

Question: Can I just swing the cable from the cable modem over to the DSL router and expect internet to work?

I tried it one day and it worked, but we had very limited usage.

I tried it another time when the cable modem/internet failed - and it didn't seem to work. The usage was much higher so I don't know if the amount of data or the required "handshake" would take longer. or what...can you advise. This is just vanilla internet connection. No VPN or such. The applications can be shut down and reopened. But we would rather not have to reboot the PCs.

Second question would be: if I have both DSL and Cable Modem sitting next to each other - can I attach both so they can both be used and provide back up.
 

A:Can I just swap Ethernet Cable from Cable Modem to DSL?

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RELEVANCY SCORE 52.8

So I my laptop is upstairs and my At&t Uverse cable modem is downstairs and I believe there is some interference in the ceiling because although the signal always reads as "excellent" often times it seems to run a bit slower upstairs than when i bring it one floor down. I was wondering if connecting the laptop to the modem directly would be more helpful. (I already have a hidden wiring route that I made to run a hdmi cable from my tv downstairs to the laptop upstairs) I bought a 50ft cable cord and was wondering if all i need to do is plug it in or if i have to somehow program the connection so it knows to run through the cable instead of the wireless signal. I don't have a router either...not sure if id need one as they didn't provide one. Detailed help is much appreciated!

A:How do I set up a connection to a cable modem with a cable cord?

Just plug it in at both ends. It should work fine.

Once plugged in, it will take a few seconds to detect the new wired network and get an IP Address. After that you should be all set.

Edit: You can disable the Wireless if you want. There is either a switch on the laptop or a Fn+Fkey combination to do it.

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RELEVANCY SCORE 52.4

Hi,
I downloaded windows 10 and now my IPV4 DNS server and Modem have the same address. I set DNS and IP to Auto in windows 10 and restarted. it will not change. so I can't stay on internet. can anyone Please Help me. Ethernet hookup

Thank-you
Moose

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RELEVANCY SCORE 52.4

So like the title says, i used to have a Cable modem internet in my house a while ago, then i asked the company for a DSL connection, they never asked for the old Cable modem so at the moment i have both modems working, my question is, is there any way to put them together so i get the speed from each modem put into a single network?

Thx in advance.
 

A:DSL Modem + Cable Modem On the same Network, Posible?

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RELEVANCY SCORE 50.8

I have a Motorola cable modem with Shaw Cable in Canada.I find it is very slow.I thought ity was Windows Vista but its not.Is there a program that will make my internet connection faster,Thanks
 

A:Cable modem for Shaw Cable

No. But there are a lot of programs that can slow it.

What is your advertised speed and what do you get with a test such as http://www.speakeasy.net/speedtest/ ?

Do you get the same results in Safe Mode with Networking?
 

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RELEVANCY SCORE 50.8

is true internet cable modem is problematic ?

the conection drops too much?
 

A:cable modem internet cable?

Cable modems aren't problematic at all really. In most cases it's better than using DSL. However what is most annoying with cable is the fact you have to share bandwidth with other people in the neighborhood that have the same cable provider as yourself. I've rarely seen cable modems drop connections often . Mine has done it once or twice but nothing to worry about.
 

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RELEVANCY SCORE 50.8

I ordered cable modem from "Cox Communications", (it'll be here this monday) and now im startin to think if its possible to get a splitter and run it to the tv and have "basic cable"...i don't know if it will work, but several people at my work-place says it does work....right now i got DSL runnin off a router (well my bros do, im just using theres for now.....and the router splits up and goes into 3 other rooms) and im a downloader,lol, and everytime start downloadin something, my bros or step-dad comes in my room and starts bitchin about the internet being to slow, so i end up pausing the download and have to wait until everybody gets settled down for bed ya know...(everybodys been there before,lol)..thats why i decided to make the switch to cable modem, i mean its faster, uh, faster.....oh, and more faster,lol....AND, hence the idea of watchin tv while i got a download goin ya know....so if its possible to get basic cable with just only being suscribed to cable modem, that would be kick ***, ya know,lol, so any help on this would be great...thanks...
 

A:free cable with cable modem???

Hmmm......

I'm not certain you're allowed this line of "investigation" in this forum. But by all means, hang out and wait for a second opinion.
 

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RELEVANCY SCORE 50.8

i am having internet probs and someone told me to ping my modem. it is a zoom modem model 5241. How do i access the page to make changes to it?
 

A:how to ping modem

is this the model
http://www.speedguide.net/broadband-view.php?hw=142
heres the manual
http://www.zoom.com/documentation/cable/5241_UsersManual_Eng.pdf

can you describe what your problems are and then we can help

you have some lights on the front - are they indicating correctly
 

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RELEVANCY SCORE 50.8

I'm trying to ping KittyCraft.McSp.Tk or craftnoobs.mojang.com.br and I'm not getting any numeric address in return anyone knows why?
 

A:Ping address

They likely have ICMP disabled on their routers.
 

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RELEVANCY SCORE 50.8

I am having the same exact problem as you are....I need help too. I pinged my ip address and it failed...so I don't know whats going on?
 

A:Can't PING my address

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.
 

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RELEVANCY SCORE 50.8

hi every one.

my problem started with installing xp pro)

i have two notebooks with xp pro. i can connect to internet using lan but i can't ping my ip address.

also i can't ping 127.0.0.1.

cable modem takes the ip from dhpcserver. i can ping other pcs perfectly.

also the network identity icon in computer name tab is gray so icant use it??

do i have an installation problem? thanks..
 

A:can't ping my ip address

If you can't ping 127.0.0.1 then your network card is not working.
Check your drivers.
 

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RELEVANCY SCORE 50.8

My home network of 4 PC's (let's call them Main,1,2,3) are wired to a 4-port switch\ADSL router. All firewalls (none have 3rd-party, all are only Windows) are off. All are on the same workgroup. All are running Windows XP Pro with SP2, all updated. Should I mention that all have "use simple file sharing" disabled?

1,2 and 3 can ping each other by name and by ip address, and they can ping Main by ip address only; when they ping Main by its name, then the message "Ping request could not find host main. Please check the name and try again" is returned.

Main can ping 1,2 and 3 by ip address only: when Main pings them with their computer names, then that same message "Ping request could not find host main. Please check the name and try again" is given.

When I go to (on Main) Start--My Network Places--Entire Network--Microsoft Windows Network--Mshome, nothing appears.

Any advice would be appreciated.
 

A:Can ping by ip address, but not by name.

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RELEVANCY SCORE 50.8

2 windows 7 machines.
at work...I am the defacto computer guy because I can turn one on without assistance...lol

They are both laptops.
one acts as a server for a piece of software to the other one.
on the "client" laptop I can map a drive to the "server" and browse files through that maped drive etc.
I can also ping the IP address of the "server" but I get a timed out when I try to ping the computer name.

Server had Macafee firewall, I uninstalled that, and I turned off Windows firewall on both machines.

Any ideas?

the software needs to be able to ping by name I guess in order to work..
thank you for any help you can offer
 

A:can ping the ip address not the name

nevermind,
I just tried to ping by ip address again and it says destination host unreachable
 

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RELEVANCY SCORE 50.4

My cable modem feeds a router that has 4 ports. One is to a switch, the other to my pc and the last 2 for internet phones.

My wife wishes to get a wireless router for the entire house.

My question is: Is there a way to hook a wireless router to the switch so I can keep my current hardwire network and establish a wireless network so that users in my home can logon anywhere in the house?
 

A:Wireless Modem from Cable Modem

maybe you find this information here:

http://www.techspot.com/vb/topic97922.html
 

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RELEVANCY SCORE 50.4

My uncle has an HP all in one unit Omni running Home Edition SP1 64 bit that connects using a cable modem. The other day it stopped connecting and Ipconfig displayed an invalid IP address - 169 something.

I brought his unit home and connected it to my DSL modem. Immediate connection. IP address 192 something. I took it back to his house and it didn't connect again. He had the cable guys there for 3.5 hours Tuesday. They showed him that their laptop connected using his modem. I wasn't there to see it.

However he has an ancient XP laptop that connects just fine using his modem.

I now have his unit here at my house, and, once again, it's working perfectly.

The ONLY fly in the ointment is that when I took it back to his house it stayed on the Starting Windows screen. For about 5 minutes. We never got the merging balls. I held down the power button till it turned off, got the Repair your computer or Start Windows normally on the restart, selected start normally and this time got the merging balls and the desktop. I also got the yellow triangle on the network icon in the notification area.telling me taht I had no internet access. When I brought it back to my house and my DSL modem it again froze on the Starting Windows screen. I let it sit there for 20 minutes before I powered off. On the restart I again chose to start normally, but this time when the desktop displayed there was no yellow triangle, and I had internet access. I have no idea if this figures into the cable /... Read more

A:Connects with DSL Modem - Not with Cable Modem

It sounds like the Network Adapter in the HP is defective. The stall before the balls coalescing indicates a problem with hardware.

If all computers except the HP connect to the modem on the same cable (a 192 address indicates Ethernet connection) then you can assume the modem is OK and remove it from the equation.

If other computers connect to the modem using different cables then you might suspect the cable.

You could try uninstalling (removing from Device Manager) and reinstalling the Network Adapter. It should reinstall automatically on the next startup.

It might also be interesting to see what happens if you disable the device, to see if the startup stall disappears. You could disable it in Device Manager, but if you can disable it in the BIOS that would be an even better test.

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RELEVANCY SCORE 50.4

Hi, I have a strange question that im hoping can work (for a fortnight at the most lol)

I have just joined Virgin Media on 20meg connection. They sent me out an Ambit E08C013.00 modem but forgot to send out the router. Then the engineer installs the wallbracket lobsided! But anyway, im getting away from my question.

I have to wait up to 2 weeks for my router and in the meantime, my computer is upstairs and my connection is downstairs! I dont want to buy a router that will last me 2 weeks, so I decided to dig out my old BT Voyager 2091 router. I connected it to my Netgear FS208 v2 ethernet network switch and now I am trying to get it to broadcast my BB signal from my Ambit modem (which is also connected to my Netgear switch)

I can now connect to my wireless router, but it will not broadcast my broadband.

Is there a way to fix this? Or do I have to wait till my new router arrives?
 

A:BT router/modem with Cable Modem

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RELEVANCY SCORE 50

Hello.

I am currently having a problem with my computer.

I am not sure what it is but i think some thing is taking my internet speed.
It is not my modem because it happens at my friends place too when i connect to his wireless modem. When i connect to a game any online game my ping would be fine for a couple of minutes and then all of a sudden it shoots up to about 300+ ping. I have called up my ISP and they said try connecting your self to the modem by a cable to get a solid connection. So i try d that and it still had the same problem.

My internet is with Adam internet and i am on ADSL2+ and my current computer is on wireless.

I thought it could be a process running in the background taking it up bit i ended all the processors that your computer does not need to run and i still had the same problem.

A:High Ping but not my modem

What is the ping time to your router or modem?

You can also try a trace route to see where the delay is occurring. From a cmd prompt, simply type "tracert x.x.x.x" x.x.x.x = the IP of the game server or you can use the name.

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RELEVANCY SCORE 50

Hello.

I am currently having a problem with my computer.

I am not sure what it is but i think some thing is taking my internet speed.
It is not my modem because it happens at my friends place too when i connect to his wireless modem. When i connect to a game any online game my ping would be fine for a couple of minutes and then all of a sudden it shoots up to about 300+ ping. I have called up my ISP and they said try connecting your self to the modem by a cable to get a solid connection. So i try d that and it still had the same problem.

My internet is with Adam internet and i am on ADSL2+ and my current computer is on wireless.

I thought it could be a process running in the background taking it up bit i ended all the processors that your computer does not need to run and i still had the same problem.

Thanks, Zross.

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RELEVANCY SCORE 50

I just installed a Nexxtel USB modem (when plugged in it shows up on my device manager as an Agere Systems Usb 2.0m soft modem)on my MSI U100 439 WinXP and it seems to connect to my ISP nicely, but I can't access any sites on the internet. It shows up at 50 kbps, but every site comes in as unavailable. I even tried shutting down my antivirus and Zonealarm temporarily, and that didn't help. My wireless is disabled- I use a USB dongle (the built-in has terrible sensitivy) and so is the network connection, which I don't use. All ping commands time-out, 0 success. I disabled my PCI modem in a WinXP desktop and installed the Nexxtel, and it functioned perfectly, so it's not the modem. And it does connect on my MSI with the ISP. Any ideas?
 

A:USB modem on Netbook won't ping

Probably better putting this in the networking section.

From what you describe, it seems like the driver has not installed properly on the MSI. Did it prompt you for the driver CD when you insatlled it? I would remove all of the software on the laptop and start again. Remove it from Add/Remove Programs under Control Panel.

In my experience, if the driver is a Nexxtel modem, then it should show up in Device Manager as such (and not as an Agere). When you loaded it onto the Desktop, what showed up in Device Manager?
 

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RELEVANCY SCORE 50

I am working on a friend's vists 32 bit machine. I realize that if I can ping an IP, but not the we address, it is most likely a DNS issue. I have done sfc /scannow ipconfig /flushdns and tried using googles's public servers. Still can only get to google by ip.


What else can I try, short of wiping it? There are no virus, no add ons and I have reset all settings multiple times. Renamed host file, nothing. The only thing I haven't done is get into his router. IS that where the issue lies? Why would I be able to ping an IP address, but when I type google.com I get a "cannot display webpage.

A:Can ping ip address but not google.com

Look in this : Internet Troubleshooting Guide

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RELEVANCY SCORE 50

Im trying to connect to an X-ray machine with a laptop and a crossover network cable.

Im on static IP as is the X-ray machine.

I have rebooted the whole system a few times. Yet when I ping the IP say 192.168.0.5 - the dos screen goes off and pings 8.192.0.5.

I have added the laptops IP and the X-ray machines IP into the Hosts file, tried to ping the name eg lt, and z and it tries to ping the same IP - 8.192.0.5

The wireless NIC is switched off, and Im stuck!

Any thoughts?

Michelle
 

A:Ping - wrong address

Are you running XP on the laptop? Next time your in cmd mode type:

route print

while you're connected to the X=Ray machine, this will show what the X=Ray routing address is?

If you want to say the report

type: route print > c:\routeip.txt
 

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RELEVANCY SCORE 50

I have a laptop with an unusual problem. The laptop is running Windows XP Sp2. The NIC is a 3COM wireless PC card.

The laptop is on the network and has an internal network address. It is able to browse the internet. It is able to ping any computer or server within our domain via IP address or DNS name. It is able to ping itself both via IP address, DNS name and loopback.

The problem: This laptop cannot be seen or pinged by any other computer on the network. This means that it cannot be connected to remotely via remote desktop, via VNC or via UNC.

Windows Firewall is turned off. The NIC has been uninstalled and reinstalled. The 3COM wireless card has been uninstalled and reinstalled. TCP/IP was reinstalled. Winsock has been cleared and reset. A repair install of Windows was performed.

Does anyone have any other suggestions or ideas?

A:IP Address, Can Ping but Can't Be Pinged

Have you tried pinging the loop back adapter? its address is 127.0.0.1 if there is a response from that, then it is a problem in the network settings...

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RELEVANCY SCORE 50

XP Home SP3
XP FW

Linksys WMP 110 wi fi card

DLink DIR - 615 router
WPA2 - PSK - AES

Installation did not go smoothly.
1st, I inserted the card, pointed the new hdwe wizard to the latest drivers from Linksys.
VERY BRIEFLY, BSOD appeared & computer rebooted

booted to safe mode, uninstalled 2 Linksys entries in Dev Mgr

turned off PC. Removed wi fi nic.

booted to normal mode, ran installation CD.
Turned off PC. Inserted wi fi nic.

Turned on PC. Things went well until the Linksys monitor tried to obtain an IP address. PC froze.

Turned off. Moved wi fi nic to different PCI slot.
Turned on. Same freezing.

Ran system restore.

Removed wi fi NIC.

Ran setup from CD.
Turned off PC.
Installed wi fi card.
No freezing.

With Windows Zero Config started [ automatic ] Linksys Monitor informs me of connection establishment, but no internet connectivity. IP address obtained.

With WZC stopped, Linksys Monitor stays gray, no IP address obtained.

I know the problem is not the router because:
Another XP computer can connect to the router, wirelessly. That computer is using a Linksys WPC 100. On that computer, I didn't run the Linksys installation CD. I downloaded the latest drivers from Linksys, and pointed the add new hdwe wizard to those drivers. VIOLA!!!

I know the problem is not the TCP / IP stack because:
Problem computer can connect using integrated ethernet.

The following was obtained when wi fi was enabled & ethernet was disabled.
Dhcp Enabled.... Read more

A:Solved: IP address, yes; ping no

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RELEVANCY SCORE 50

I have a laptop with an unusual problem. The laptop is running Windows XP Sp2. The NIC is a 3COM wireless PC card.

The laptop is on the network and has an internal network address. It is able to browse the internet. It is able to ping any computer or server within our domain via IP address or DNS name. It is able to ping itself both via IP address, DNS name and loopback.

The problem: This laptop cannot be seen or pinged by any other computer on the network. This means that it cannot be connected to remotely via remote desktop, via VNC or via UNC.

Windows Firewall is turned off. The NIC has been uninstalled and reinstalled. The 3COM wireless card has been uninstalled and reinstalled. TCP/IP was reinstalled. Winsock has been cleared and reset. A repair install of Windows was performed.

Does anyone have any other suggestions or ideas?
 

A:IP Address, Can Ping but can't be pinged

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RELEVANCY SCORE 50

I cannot ping server from a remote computer by host name or direct ip address., Server can ping remote computer. Server is accepting ping from other computers on network? Any help appreciated.
Thanks
 

A:Can't ping server with ip address

This could be complicated as it appears at first glance to be a routing issue, or a Firewall issue.
You mentioned this is a remote computer.. how are you connecting to the server? VPN?

If Firewall issue:
Something is denying ICMP traffic leaving the server network or coming in from the remote computer.

If a routing issue:
The Server knows how to route to your computer, but your computer doesn't know how to route to the server.
If using Windows, try running in cmd:
tracert (ip address or hostname without parenthesis)
Example1: tracert google.com
Example2: tracert 8.8.8.8

If Example2 works, but not example 1, you have a DNS issue - most likely you are asking public DNS servers to resolve the non-public name of the server, which of course, won't work. You'll need to modify the DNS servers on your computer while using (assuming) VPN to use the Internal DNS servers at the location your server is at. Usually the errors will say something about hostname not resolvable.
 

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RELEVANCY SCORE 50

IE nor Mozilla will not access internet unless I first ping the network address at the command prompt. This happens whether I go through Earthlink TotalAccess or use IE directly. After the ping, web pages load. On the connection tab I have tried setting the connection to automatically detect setting and also to use the network IP with no luck.

I have no problem accessing Steam, Weattherbug or Avast antivirus, all load on startup. Have run Adaware, CWShredder, Spyware Blaster. Also have run Winsock Fix.

Any ideas?

Dom

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RELEVANCY SCORE 49.6

Hi guys, trying to troubleshoot my intermittent internet issues with comcast.

Started seeing a strange pattern in trace route ping times. That being a good ping time to the router, then a higher ping time to the modem, then a lower ping time to the next node on the route. Here's an example:

1 192.168.1.1 (192.168.1.1) 1.392 ms 0.628 ms 0.663 ms
2 71.238.0.1 (71.238.0.1) 21.417 ms 28.924 ms 29.420 ms
3 te-8-2-ur02.canton.mi.michigan.comcast.net (68.85.85.89) 11.326 ms 10.439 ms 12.213 ms
4 te-8-1-ur02.plymouth.mi.michigan.comcast.net (68.87.190.113) 11.899 ms 10.910 ms 12.173 ms
5 te-8-2-ur02.westlandotn.mi.michigan.comcast.net (68.87.190.109) 12.067 ms 10.807 ms 14.294 ms
6 te-0-4-0-3-ar01.pontiac.mi.michigan.comcast.net (69.139.254.186) 27.740 ms 22.977 ms 24.733 ms
7 pos-3-3-0-0-cr01.chicago.il.ibone.comcast.net (68.86.90.109) 30.568 ms 30.429 ms 29.707 ms
8 pos-1-13-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.88.94) 30.954 ms 30.620 ms 46.876 ms
9 pos-0-13-0-0-pe01.350ecermak.il.ibone.comcast.net (68.86.87.250) 27.627 ms 27.721 ms 29.159 ms
10 66.208.228.202 (66.208.228.202) 29.446 ms 29.543 ms 28.785 ms
11 209.85.254.128 (209.85.254.128) 29.468 ms 30.079 ms 29.013 ms
12 209.85.248.222 (209.85.248.222) 46.364 ms 48.168 ms 64.701 ms
13 66.249.94.46 (66.249.94.46) 48.028 ms
66.249.94.54 (66.249.94.54) 53.544 ms
66.249.94.46 (66.249.94.46) 46.914 ms
14 iad04s01-in-f103.1e100.net (72.14.204.103) 47.721 ms 49.829 ms 46.440 ms

Why might that occur, and does it indica... Read more

A:Weird modem ping times

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RELEVANCY SCORE 49.6

hi, I have two pcs under a wirelessrouter and a virtual machine in one of the pcs. I cant even ping the pc hosting the virtual one. If I ping the virtual machine from the host pc or other pc the result is: Reply from xxx.xxx.x.xx: Destination host unreachable. And if I try ping any PC from the virtual machine the result is: Requested timed out.
I was using comodo firewall and disabled it and the windows firewall too, as well as the anti virus. Any idea what can I do to so the machines can communicate?

Thanks

A:Can't ping any PC connected to my wireless modem

Originally Posted by CountDeLafey


hi, I have two pcs under a wirelessrouter and a virtual machine in one of the pcs. I cant even ping the pc hosting the virtual one. If I ping the virtual machine from the host pc or other pc the result is: Reply from xxx.xxx.x.xx: Destination host unreachable. And if I try ping any PC from the virtual machine the result is: Requested timed out.
I was using comodo firewall and disabled it and the windows firewall too, as well as the anti virus. Any idea what can I do to so the machines can communicate?

Thanks



hi count, i just need to ask you a few questions, firstly, do you have UPnP enabled on your router/modem?

do you have networked devices with password protected sharing enabled? (right click network icon and select network and sharing center)

lastly, when you click on view computers and devices, does it come up with anything in there?

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RELEVANCY SCORE 49.6

I have USB modem, Aztech DSL 604Eu modem, and also a "WD My my book External HD" . Whenever I connect or disconnect my external HD, after a few mins my nets stops, and pinging the modem give a General failure msg, I have to dicoonect and then reconnect the USB cable of modem.

Code:
C:\Users\User>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
General failure.
General failure.
General failure.
General failure.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

A:General failure on ping modem

  
Quote: Originally Posted by yousaf465


I have USB modem, Aztech DSL 604Eu modem, and also a "WD My my book External HD" . Whenever I connect or disconnect my external HD, after a few mins my nets stops, and pinging the modem give a General failure msg, I have to dicoonect and then reconnect the USB cable of modem.

Code:
C:\Users\User>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
General failure.
General failure.
General failure.
General failure.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



Could be many things. Have you checked the drivers in device manager?

Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them?
Is you driver there , listed, and working?

If your driver is missing, or there is a yellow triangle on it, you will need to update it.

Can you type ipconfig /all in search and using the snipping tool upload a screenshot of the output.

Thanks
Ken J

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