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T460p: BSOD after upgrade of video driver

Q: T460p: BSOD after upgrade of video driver

Hello, I have the following issue with my t460p after I've updated the video driver to version (r07i616w): Pausing a video (i.e. youtube in a browser) and continuing after some time leads to a BSOD. This happens reproducible if screen has been turned off by power manager, while video has been paused. steps to reproduce:1. in power manager set the time to switch off screen to 1 minute2. start playing a youtube video in a browser (in my case google chrome)3. pause video4. wait until screen has been turned off5. continue playing video more informations to BSOD:BCCode: 1BCP1: 0000000077CCBBAABCP2: 0000000000000000BCP3: 000000000000FFFFBCP4: FFFFF8800895BB60OS Version: 6_1_7601Service Pack: 1_0Product: 256_1 this does not happen with video driver (r07i613w).BIOS is version 2.05. (latest from the lenovo website) Newer drivers downloaded from Intel ( and seem to have the same problem. Sometimes system crashes just by using the intel graphics options panel by selecting video. The picture of the child should be displayed, instead the system crashes. As newer Intel drivers have the same issue, it looks to me that maybe something different coud be triggering this crashes. Maybe BIOS? What is the recommended BIOS version to use in a t460p (no Optimus)?Can I safely downgrade the BIOS version to 2.03 or 2.04? Regards,Markus

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Preferred Solution: T460p: BSOD after upgrade of video driver

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


As stated, just wanna upgrade the original os from win 10 home to win 10 pro. Is that okay if I just upgrade os through the app store in win 10? 

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Hello all, is it possible to upgrade, after market of course, to a 1T NVMe PCIe SSD? This is a novice question, but wanted to ask, as some friends are pushing me towards T460S because of this drive availability. Would not all I need is an adapter and would that, along with the  NVMe PCIe drive fit, within the casing? Or is it more technologially involved than that, like bios, space and other such? Also, the T460P has 4g RAM soldered in, yet one can upgrade to 32g involving 2 - 16g sticks, this does mean that the 4g is diabled with the 2 sticks installed, correct? TIA - bo1953

T61, 6465, Vista

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I have found a missing driver usb\vid_138A&PID_0090 in device manager . i have installed fringer print and usb driver for T460 p still issue presist.kindly help on this.  

missing driver.PNG ?37 KB

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Hi. After upgrading BIOS to 2.12 the CPU frequency is locked to the lowest possible (disregarding BIOS settings). Plugging in the battery makes it work again.For the sake of prolonging my battery life I ususally run without it when safely docked at home.Anyone else experiencing this? I assume it's a bug?

A:Bios upgrade to 2.12 on T460p locks cpu frequency to lowest when running without battery

It sounds like a bug might have been fixed.  I would expect it to slow down if you had just a battery (no A/C) or just A/C (no battery).  The charhing circuity won't "cook" the battery.  It will stop charging when it is fully charged.

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Hp g6-2320tx windows 8-64 bit.when i buy my laptop it was windows 8.some days ago i downgrade windows 8 to windows 7.i download all the windows 7 64 bit driver from hp official site.including graphic driver.but now i want to recent update verson graphic driver1.(Radeon (TM) HD 7670M)2.(Intel (R)HD graphics 4000)plzz send me link where i download update verson those two graphic driver.plzzsorry for my bad englishplzz help

A:Upgrade video driver

I know its old but here is the explanation of the driver: This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode.  This driver works with Windows 7 and switchable graphics. Other drivers will just cause you problems.  

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Hi. I've read through some threads in the games forum, where people have recommended upgrading the video drivers to solve gaming problems. Recently I got Diablo II, and it wouldn't play with Direct3D settings (even though DirectX tests say that it's fine), so I decided to upgrade the driver.

Following instructions, I downloaded the driver program and saved it to desktop, then uninstalled the driver for my video card. Windows restarted...then reinstalled the old driver. I've tried booting into Safe Mode to perform the upgrade, with the same results. How can I solve this?

Thanks in advance.

PS. Sorry if this is the wrong forum for this message. I figured it's more a driver problem than a game problem.

A:Video driver upgrade help

What results are you having?
Anyway, uninstall the old driver, reboot, try the new driver.
You may need all the windows updates if you are running windows XP this would include SP2 and the .NET framework.

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I have not been able to update my video drivers for a very long time. Every time I try I get a message that the update failed. I've been on the Nvidia forums and no attempt to resolve has worked. I have an ASUS G2 with a Nvidia 8600m GT Card.

A:Cannot Upgrade video Driver NVidia

latest drivers:

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I have a Westinghouse TV that I'm using as a monitor. I don't have a specific driver for it, nor do I think one exists. The generic Windows monitor driver worked fine for about a month with Windows 8 (via new Lenovo desktop ? which pumped out 1920x1080 over HDMI, and which is the native resolution of the monitor. Life was good!)

Yesterday morning I updated to 8.1, and today I'm letterboxed. The image is clear and the correct aspect ratio, but it's just smaller and I'm wasting a couple inches of screen space all around. I've tried changing the resolution and rebooting various times. At one point the imaged pulled all the way out, left/right, but not top/bottom. It's the Lenovo/AMD-Radeon/Win8.1 machine ? not the monitor which still works fine with other machines. (albeit via VGA, not HDMI ? which is a manual source setting change in the monitor.)

- Westinghouse EW39T4LZ 39" 1080p 60Hz LCD HDTV
- AMD Radeon HD 7560D (Lenovo box)
- Windows 8.1 (online update from 8 OEM)

This is the problem since updating to 8.1 ? some kind of driver update-problem-something.

I'm thinking I delete the AMD Radeon HD 7560D line-item from my Device Manager, and then when I reboot, it will be found and reinstalled. That's what I would have done with XP anyway.

Or I could uninstall the driver from within the AMD Radeon properties window above (Drivers tab) ? but I'm afraid I will lose the screen and a reboot won't fix that, and then I'm stuck with re-imaging the OS fro... Read more

A:8.1 upgrade generic video driver problem

Yours is the third report of this behavior and the previous two reports also involved HD Radeon graphics. Now, the other two have not yet reported back but I will point you to one of these threads instead of repeating my advice here. Good luck.

WDDM v1.1 Driver for ATI HD4600 on Windows 8.1 clips

Good luck and please let us know if you find a fix.

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hi, i just bought NHL 2006 for my computer. i installed it right and everything, but when i click the game icon, it goes fullscreen then shows the desktop again with an error message saying that i should upgrade my video drivers.
at this moment i am not on that computer so i cant copy exactly what the message said but, i know it said something about ''direct3d and my video drivers''. i checked the direct x diagnostics tool and everything seems to be updated perfectly. i have direct x 9c.

i redownloaded the latest version of my video drivers(Intel 852GM/855GM/865G/910GL/910GML/915G/915GM/915GMS/945G) at

but still no!!!
i despratly want to play my game

also i have another post in this website concerning my sound drivers but i somehow fixed it hoping that the same thing will happen here.

A:Solved: sound\video driver upgrade

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Ever since I had to re-install Windows XP, my video card hasn't been performing as well as it used to. Any graphics-heavy games or even screensavers just run terribly. I have an nVIDIA RIVA TNT2/TNT2 PRO, and I've read online that the Creative Labs RIVA TNT2 driver ver. 44.04 for XP should be the latest and best driver available for it (my current driver is the 44.03 driver from nVIDIA's driver page). Note that the 44.03 driver is an .exe file, whereas the 44.04 driver from Creative comes in .zip form, forcing a manual installation...

Anyway, I went to run the Hardware Update Wizard so I could point it to my newly extracted 44.04 driver files and update the driver. My steps were as follows:

1. Display Properties
2. Settings
3. Advanced
4. Adapter
5. Properties
6. Driver
7. Update Driver
8. "Install from a list or specific location" (next)
9. "Don't search. I will choose the driver to install." (next)
10. Have Disk...
11. Browse... (then I point to the folder where I have extracted the driver files, and click OK)
12. Next
13. A window comes up telling me the driver is not Windows Logo verified. I've read that this is supposed to happen. I click "Continue Anyway".

At this point, things seem to be going well, until I get this message:

"Copy Error

Setup cannot copy the file nv4_mini.sy_.

Ensure that the location specified below is correct, or change it and insert 'Creative NVIDIA Windows 2000/XP Driver... Read more

A:Please help me upgrade my Creative video card driver...

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I have a Visiontek Xtasy 9200 card and believe I need to update the driver, but when I get to the page to download, I am not sure which one to select. Can someone guide me? Here's the page with all the choices: http://www.visiontek.com/

Catalyst 5.12 Drivers - Windows 2000/XP/Media Center Edition
Package Download Ver. Download Link File Size (KB/MB) Date Posted Notes
Catalyst Control Center Package
5.12 Download 54MB 12/09/05 Includes: Display driver, WDM, and Catalyst Control Center
Control Panel Package 5.12 Download 33MB 12/09/05 Includes: Display driver, WDM, and Control Panel
Description Ver. Download Link File Size (KB/MB) Date Posted Notes
ATI Display Driver 5.12 Download
1 of 3
13.1MB 12/09/05 2D/3D Display Driver
Control Panel 5.12 Download
2 of 3 10.9MB 12/09/05 Control Panel
Catalyst Control Center 5.12 Download
2 of 3 32.4MB 12/09/05 Catalyst Control Center
WDM 5.12 Download 5.01MB 12/09/05 For X850 / X800 cards that have Video Capture Chip

For details on this driver, including resolved issues, please review the RELEASE NOTES.

VisionTek recommends Windows XP Service Pack 2 or higher to be installed.
You must have Microsoft .NET Framework installed prior to downloading and installing the CATALYST Control Center
The Catalyst Uninstaller is an optional download. We recommend using this utility to uninstall any previously installed Catalyst drivers prior to installation.
Drivers available for download at www.ati... Read more

A:Solved: Video Card Driver Upgrade

ATI has a newer driver out, Catalyst 5.13. Visiontek only posts a link to the same driver that ATI provides so I'd always get the one from the ATI website as it may be newer, as in this case.

Here's the link: https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&questionID=640

They offer two different downloads for the same driver. One is the full package and the other is just broken up into three parts for dial-up users with slow connections.

So you'd want the: High Speed (Cable / DSL) Catalyst Control Center Package Download 1 of 1 34.2 12/21/05 Display and WDM Drivers included in this bundle

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Hello all,
As subject I upgraded my system with Windows 10 for this DELL laptop (i7 - F8C4K42).
After the installation I have found a problem related to the video driver, basically the ATI is not working as expectation  also if I use "configure switchable graphic" to force the ATI to work, this option seems not switching the video card.

I thought it was a problem related to the drivers so I downloaded a latest version of them (below the version used at that time)AMD Radeon R7 M270 Graphics Driverv15.200.1040.0 (A01) June 25, 2015Unfortunately I couldn't installed due an unexpected issue. (below the log of it)

[08/07/15 22:38:14]    Update Package Execution Started[08/07/15 22:38:14]    Original command line: "D:\Driver Dell\Video Driver Dell I7_F8C4K42\Video_DriverATIjuly_2D1DC_WN32_15.200.1040.0_A01.EXE" [08/07/15 22:38:14]    DUP Framework EXE Version:[08/07/15 22:38:14]    DUP Release: 2D1DCA01[08/07/15 22:38:14]    Intializing framework...[08/07/15 22:38:16]    logo.png[08/07/15 22:38:21]    User Command: attended[08/07/15 22:38:21]    DUP Capabilities Value: 39845887 (0x25FFFFF)[08/07/15 22:38:21]    DUP Vendor Software Version: 15.200.1040.0[08/07/15 22:38:21]    Local System/Model Compatible with this Package? Yes[08/07/15 22:38:21]    Local System OS Version: 10.0.0.... Read more

A:Video Driver cannot be installed after windows 10 upgrade

Hi Daniele0786,
I encountered the problem myself today, as choosing the INSTALL option will lead to a failure like you, and choosing EXTRACT option will result in nothing extracted. So I think the procedure of the .EXE file is not working propably. I tried this SOLUTION and it worked well for me. You have to extract the .EXE manually, using 7-Zip. 
1. Download and install 7-Zip from http://www.7-zip.org/2. Open 7-Zip and browse to the folder containing the exe.3. Right click on the exe file and click "Open Inside".4. Double click a folder inside if needed to get to the files.5. Select the files you need by clicking on them while holding down the ctrl key.6. Right click on the selected files and click "Copy To".7. Type a path or click on the "..." button to browse for a folder.8. Click Ok.
Remember to extract each driver to one folder and name it so you won't mistake one for another. The content of the .EXE (the driver) should be extracted completely, then you can choose the Setup file(it is the file with "Application" type) to manual install it. Done!
Hope this works for you.

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Ever since the Windows 10 Anniversay Update, I have had 3 separate BSOD's while working, which isn't fun in a mission critical environment. What the heck is the issue with "igdkmd64.sys" that keeps creating this mess?!? 

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I run a Toshiba laptop Tecra 8100 with a video driver version of 4/16/2002 for the S3 Graphics Savage MX in Windows XP Pro.
I discovered that there seem to be upgrades for this driver. However, I do not know if I have to use the PCI or the AGP upgrade for Win XP. Also, will this upgrade work on a Toshiba laptop?
The Toshiba forum is extremely slow to answer.
Thank you for your help,

A:Toshiba Tecra 8100 video driver upgrade

Well I just looked up the specs on that laptop
8100 Specs

And it says your S3 Graphics Savage MX is AGP, so use the AGP upgrade. Hope I helped!

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After installing the latest Nvidia drivers ( in fact this applies to the last several driver builds), when I play video on any *movie* player the video looks like overexposed film. Adjusting the gama isnt the problem either. It looks terrible.

If I reinstall 3 or so generations of drivers back, the video files look fine.

This applies to both my WinXP & Win98SE machines. How can I fix this?

A:Video files dont play right after driver upgrade

I came across this one after I'd installed the beta release of Nvidia's latest drivers. After the final, WHQL 77.72 version was released, the issue still existed. After I installed the drivers, image quality of video playback deteriorated to the point where watching any video was a painful exercise.

The fix is simple. Just bring up the graphics control panel, bring up the advanced options and click on the tab with the name of the card (GeForce 6800 Ultra in my case). Then select the color-correction menu entry from the flyout menu. Now set the "Apply color changes" pulldown to All. Now click on "Restore Defaults" and then click the "Apply" button. You're now good to go.
Blatantly plagerized from : http://www.extremetech.com/article2/0,1697,1844665,00.asp

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I have tried downloading the updated driver I need for my ME operating system at INTEL's website and none of their downloads work. Any other place to get what I need?
It is a video driver for Intel 82810 graphics controller. Thanks, Hotskates

A:Intel 82810 video driver - upgrade need desperately

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85 seconds after you restart the computer opens

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Hello everyone,

Well, I've finally have been able to upgrade from my Vostro 3700. The Vostro was a good system, but it always ran hot. Dell was gracious enough to exchange my system with a Precision M6800. Thus far, I've had GREAT customer service even with the many calls about my Vostro overheating. With this new laptop, I think they finally hit the mark, it is NOWHERE near as hot as the Vostro 3700 on idle and while playing games.

With that being said, I am trying to upgrade my video drivers. There is an Intel 4600 integrated with the Intel Core i5 processor and an AMD FirePro M6100. Both using PowerPlay to manage the graphics adapters. I've already downloaded both the Intel and AMD video drivers from the Dell Support website. There is a warning on the Dell AMD driver page informing that the Intel driver has to be installed first. When I attempt to install the Intel driver, I get the following error message:
"This computer does not meet the minimum requirements for installing the software."

So, now I have to ask, what else do I need in order to install the newer drivers?

I've also downloaded the Intel website provided drivers and it informs that I need to go through the manufacturer to get the latest drivers.

Any help would be appreciative.

Thank you,

A:Precision M6800 Video Driver Upgrade Inquiry


Since the Dell provided drivers were not working, I've gone to Inte.com and AMD.com and have downloaded both of their drivers for the Intel HD 4600 and the AMD FirePro M6100. I've made sure all video adapters were uninstalled and their drivers deleted, with the exception for the GDIHOOKS which I wasn't sure about.

After a clean reboot, I started installing the Intel provided drivers, no complaints from the driver installation wizard and it installed without error. Rebooted after installing. The display changed it resolution to something more preferable and it seems to have worked fine. Continued on...

Started the AMD FirePro AMD.com website drivers. They also didn't complain about being installed, etc. Installation took longer as expected as this was a larger package. It installed without issue. Rebooted. No other errors and everything looks good.

As a test, I checked my power saving settings. Maximum Power savings on everything Battery related. Maximum Performance on everything Plugged In related. Now, as opposed to before, when running on battery, I get over ~8-9 hours of battery life. Before when unplugged with the same power settings I was only getting about 2+ hours. Plugged the AC adapter back in and launched Portal 2 with all of its settings to the max with a resolution of 1600x900. Works great. No lagging, graphics is awesome, works well.

So, as it seems the Dell.com provided drivers either have issues with this model and OS (Precision M680... Read more

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Vostro 360 upgraded to Windows 10 (via ISO).
Built-in panel video is corrupted (vertical stripe down center that suggests panel failure).External monitor works fine.However, built-in panel works during boot for both BIOS and Windows 10 logo screen, and also works in Safe Mode. Additionally, the panel works fine after it comes out of sleep mode.Any time the video mode changes (e.g. by a resolution change, plugging in an external monitor, or starting the computer) the built-in panel will be garbled. Causing the system to sleep and unsleep (even immediately after startup) will correct the built-in panel video corruption.Driver installed by Windows 10 is: Intel(R) HD GraphicsDriver Date: 5/27/2015Driver Version: update a Vostro 360 Windows 7 system with the latest Intel HD Graphics driver, I will get the same behaviour, so it's almost certainly a driver issue.What confuses me is that no-one has mentioned a similar problem, and many have mentioned successful upgrades to Windows 10. Am I just unlucky with my systems, or is there some software variable that could mask (or create) the problem?On Windows 7, I can revert to an older driver to make the problem go away. This is difficult on Windows 10, as it continually upgrades to the latest driver.Closest similar issue is an unresolved red/green/blue colour cycling problem.http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/dell-vostro-360-and-optional-intel-graphics-driver/2fbf78e7-2c1b-4986-b711-add8... Read more

A:Vostro 360 upgrade to Windows 10 video corruption with latest Intel driver

Product not tested for Windows 10 upgrade
Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected.

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I seem to get this crash while playing COD:MW2 . It does not occur immediately, but only after about a minute or so of playing. It started happening after I installed my HD4870 video card (replacing my HD3450).

I've tried numerous drivers from the latest Catalyst 10.2 rolling back to 9.11. They all crash with BSOD and then forced system reboot.

I've ran the memory/system diagnostics scan via command prompt, and it said no errors found.

Please see my dump file attached. THanks for any advice.
OS Name Microsoft Windows 7 Professional
Version 6.1.7600 Build 7600
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-790XTA-UD4
System Type x64-based PC
Processor AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s), 4 Logical
Total Physical Memory 4.00 GB
Available Physical Memory 2.94 GB
Total Virtual Memory 8.00 GB
Available Virtual Memory 6.83 GB
Page File Space 4.00 GB

A:BSOD after video card upgrade

Quote: Originally Posted by nugentoffer

I seem to get this crash while playing COD:MW2 . It does not occur immediately, but only after about a minute or so of playing. It started happening after I installed my HD4870 video card (replacing my HD3450).

I've tried numerous drivers from the latest Catalyst 10.2 rolling back to 9.11. They all crash with BSOD and then forced system reboot.

I've ran the memory/system diagnostics scan via command prompt, and it said no errors found.

Please see my dump file attached. THanks for any advice.
OS Name Microsoft Windows 7 Professional
Version 6.1.7600 Build 7600
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-790XTA-UD4
System Type x64-based PC
Processor AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s), 4 Logical
Total Physical Memory 4.00 GB
Available Physical Memory 2.94 GB
Total Virtual Memory 8.00 GB
Available Virtual Memory 6.83 GB
Page File Space 4.00 GB

The cuases of these crashes vary. 2 were from the video driver. 2 were from memory and one was from NTFS.

Since the causes are varied I have a gut feeling that its hardware specifically memory. Therefor I would

download memtestx86 and run for 5 passes
uninstall your video driver , download and install a fresh copy
run a system file check to verify and repair your system files
type cmd in search>right click and run as admin>SFC /SCANNOW
Also if you are overclocking ... Read more

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Here are the DMP files. I have tried the online drivers from the site, from the cd which came with the card, by letting windows find it by itself and this one (Xtreme-G 10.10 Win7 32-64bit) which I cant remember where I got it.

OS windows enterprise 64 bit CPU E6500 Motherboard p5g43t-m pro Memory G.Skill DDR3 4gb Graphics Card(s) ATI Radeon HD 5770 Sound Card N/A Monitor(s) Displays DELL E228WFP Hard Drives Western Digital Black Caviar SATA II 3.0Gb/s 1TB

A:BSOD (video driver most likely)

I am fairly certain its just an incompatible driver. But I want to make sure. Also, if anyone knows which version would be stable for my system please let me know. I'm going to wait a bit and then go down through the list of each driver to find a good one.

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Within the last week i have found my computer has powered itself off, i downloaded Blue Screen View from NirSoft to inspect and found there have been a couple of BSOD's that appear to have originated within the video driver. i have tried to figure out unsuccessfully where to update the video driver, and so i am reaching out for help.
I have read the instructions for posting a BSOD, and have followed them, and attached the requested files.
Thanks in advance for your assistance.

 SysnativeFileCollectionApp.zip   665.56KB

 perfmon.zip   151.82KB

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i have a win2k sp4 and i replaced the video card and installed the driver from the web. it was working for a while then all of a sudden i get this bsod with a stop errer that says

0x000000A1 (0xDEAD0010, 0x82032D10, 0x00000000, 0x00000000) Inconsistency detected in the PCI bus driver's Internal structures.

I couldn't find anything useful on the net and on the microsoft kb. the video card was s3 virge / dx on board . s3 375/775 ver. 2. i might have installed the wrong driver. but now i can't go into windows or safe mode or last known good config to chage the driver. i tried seating it in abother slot and i also tried another video card. i also tried changing settings in the bios such as disabling video memory caching and shadowing. and i also tried the defaults but no luck.

A:video driver - getting bsod

What is the computer name and model number. Without that it's hard to tell you how to disable the onboard video because I think this is why you're getting a BSOD. Also not uninstalling the previous card/onboard drivers will cause these types of problems.

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Well here is the deal. Back in december the BSOD first appeared when I was playing BF2. Since then I updated the hard drive and it still remained. So, today I disabled my video card to find which card's driver is the culprit and its the video. Here's the confusing part, I updated the nvidia 6600 gt driver and still the BSOD remains. What do I do??? Thanks

A:Video card driver causes BSOD! Help please

what makes you so sure it's a driver issue?

I think you have a RAM problem or a weak PSU

Post your full system specs (be specific), also, tell us what error code you get with the BSOD

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Had this just happen after switching from a amd card to nvida.

A:BSOD Thinking Video Driver?

BugCheck C5, {fffff810034176b0, 2, 0, fffff800033bca4e}
This bugcheck indicates Driver Verifier bugchecked because a driver tried to access pageable memory at an IRQL at Passive Level or above.

*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+192 )
Avast is causing issues.
Uninstall it using the Avast removal tool.

Replace it with MSE and Malwarebytes.


Make sure you don't enable the free trial of malwarebytes pro, deselect the option when prompted.

You also have this program installed...

DAEMON Tools Lite "c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun KingSaber-PC\KingSaber HKU\S-1-5-21-923562199-2570684281-2349271738-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Daemon Tools/Alcohol is known cause of BSODs.

Registry and SPTD problems | DAEMON Pro Help
How to remove sptd.sys from system

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below

If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

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This computer is less than a month old; I had it built by CyberPowerPC.

I downloaded the Windows Live Essential pack that included Windows Movie Maker. I was editing some things in movie maker, tabbed out to Firefox and my screen cut off to the BSOD. Restarted and everything worked fine for the rest of the day.

I started my computer this morning and I believe I was browsing the web and the BSOD happened again.

Everything was fine today, but I was playing The Sims 3 for a 10 minutes or so, then the BSOD popped up.

x64 Home Premium
the original installed OS on the system? - Yes
OEM or full retail version? - OEM
What is the age of system (hardware)?- Less than 1 month old
What is the age of OS installation? - Less than 1 month old
System Manufacturer - Gigabyte Technology
Mobo - GigaByte GA-870A-UD3
BIOS - Award Modular BIOS v6.00PG
CPU - AMD Phenom II X4 945
Display - ATI Radeon HD 5700 series / 2gb memory
Memory - Corsair 2GBx2

Attached is the BSOD dump zip along with the system health report.

A:BSOD - video driver problem?

Hello pandasaurus and welcome to seven forums.

I don't see any dump files in the folder. Make sure the system is configured to create dumps.

How to get to Startup and Recovery:

Through Startup and Recovery
1. Open the Start Menu.A) Right click on the Computer button on the dark right side and click on Properties.

B) Go to step 3.

2. Open the Control Panel (All Items view) and click on the System icon.

3. In the left blue pane, click on the Advanced system settings link. (See screenshot below)
4. Close the System window. (See screenshot above)

5. Under the Advanced tab, click on the Settings button under Startup and Recovery.

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I keep getting a BSOD crash everytime i play a 3D game for more than an hour. First i get minor artifacting. I hope its not the video card. i have had my computer for just about a year and have been getting this problem for about 2 weeks. I rolled back 2 video drivers, and still get the error. i will attatch my minidump.

A:Video Driver BSOD error

Quote: Originally Posted by zorack8000

I keep getting a BSOD crash everytime i play a 3D game for more than an hour. First i get minor artifacting. I hope its not the video card. i have had my computer for just about a year and have been getting this problem for about 2 weeks. I rolled back 2 video drivers, and still get the error. i will attatch my minidump.

Well these were caused by two things. Your video driver which is current and may in fact be crashed by what I suspect is the actual cause. WNDA31vx.sys driver which is your wifi driver is both old and I suspect what is really crashing.

I would un-install both completely and install fresh copies of bot.

I would also run a system file check to repair and verify your system files
(type cmd in search>right click and run as admin>sfc /scannow)

If you are overclocking stop

Let us know the results


031410-31325-01.dmp 3/14/2010 10:35:12 PM 0x00000116 fffffa80`06ff44e0 fffff880`0ffa0a20 00000000`00000000 00000000`00000002 dxgkrnl.sys dxgkrnl.sys+5cef8 x64 C:\Users\K\Desktop\Minidump\031410-31325-01.dmp 4 15 7600
031410-23025-01.dmp 3/14/2010 8:33:24 PM 0x00000116 fffffa80`06b164e0 fffff880`0ff57a20 00000000`00000000 00000000`00000002 dxgkrnl.sys dxgkrnl.sys+5cef8 x64 C:\Users\K\Desktop\Minidump\031410-23025-01.dmp 4 15 7600 ... Read more

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I've been trying to resolve a BSOD at startup error.

Win 7 Ultimate on newly formatted HD.

1. have installed updated chipset and bios on MB.
2. Installed Win 7 and got BSOD (pointing to nvlddmkm.sys)
3. removed video driver and restarted with generic driver...system booted fine.
4. Let win 7 update, and got BSOD again, pointing to nvlddmkm.sys
5. again reverted to generic, and this time updated using the nvidia driver executable file on their website.
6. BSOD pointing to nvlddmkm.sys
7. verified that memory, MB, etc. was part of the approved set from ASUS.

My hardware:

ASUS P6T6 WS Revolution with anywhere from 2 to 6 gig, depending on when I tested it.

Core i7 920 cpu

Nvidia GTX 285 video card

1TB SATA HD in IDE mode. (Someone previosuly told me to try AHCI, which was a red herring)

Anyone have thoughts about what to try next? I'm using the 64-bit version of Win 7, but have the same issue when I have tried the 32-bit version.

Have also tried one rev back of nvidia drivers, with same results. I can run Win 7 in generic video driver mode, but it crashed if I try to use the manufacturer's driver for the video card.

Thanks in advance.

EDIT: Added minidump file, per the kind link below on how I should have asked for help.

A:BSOD at start (video driver....)


Probably 0x116 stop error, unrelated to driver version for video card.

If you're overclocking anything, set to default speeds for testing.

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I've had BSOD a long time withy my HD radeon 5750, it works fine after driver uninstall + driver sweeper + windows reinstall till i download the video driver then it occurs on random times, i tried it with another video card radeon x5500 a low one but the same problem after driver installing, but bsod appears at game launch and if i can turn off game fast enough bsod will not appear.

A:BSOD after video driver installing

Quote: Originally Posted by RolTon

I've had BSOD a long time withy my HD radeon 5750, it works fine after driver uninstall + driver sweeper + windows reinstall till i download the video driver then it occurs on random times, i tried it with another video card radeon x5500 a low one but the same problem after driver installing, but bsod appears at game launch and if i can turn off game fast enough bsod will not appear.

after i got to get into safe mode and turn driver sweeper problem maybe vanished.. couldnt get in safe mode cuz of usb keyboard and im lazy **** to get it boosted before winlogo but i got another keyboard. i will say if bsod will appear but yes driver sweeper does smthng only in safe mode

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Hey guys,

So recently I've been getting quite a few BSODs from my 6 month old laptop.
For the research I've installed bluescreenview to see what is causing the crashes.
Here is the logs for the most recent crash I had (Which is about 20 mins earlier):

Dump File : 011014-13728-01.dmp
Crash Time : 2014/1/10 下午 10:01:24
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0cf52010
Parameter 2 : fffff880`106712bc
Parameter 3 : ffffffff`c000009a
Parameter 4 : 00000000`00000004
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d140
File Description : DirectX Graphics Kernel
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18228 (win7sp1_gdr.130731-2222)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011014-13728-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 478,440
Dump File Time : 2014/1/10 下午 10:02:57
If there is any other additional information need, I'm most gladly to provide.

A:BSOD Probably related to video driver

Hi circle26.

Update the display driver to 332.21 WHQL.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results. For any further issue, post it following the Blue Screen of Death (BSOD) Posting Instructions.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800cf52010, fffff880106712bc, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARN... Read more

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I am running windows 7 Home 32bit. My Laptop is Samsung r530. The Video driver (Mobile intel 4 series has been repeatidly crashing since last month or so. I have just updated it as well but the problem is still there. The BSOD occurs from few minutes to several hours after booting.

Please see the attached performance and dump reports.
(NOTE: I haven't reinstalled the windows since last 1.5 years and it is the same OEM windows that came with the laptop.

A:BSOD Video driver crashing

These were related to audiodg.exe A known problem especially before SP-1 is installed. You may have to google the problem as I dont remember the exact cause (has something to do with enhancements)

In addition to the Audiodg please update these old drivers.

PxHelp20.sys 3/12/2008 9:57:44 PM
Neo_0056.sys 4/30/2008 1:44:48 AM
RimSerial.sys 11/24/2008 1:02:13 PM
GEARAspiWDM.sys 5/18/2009 8:16:53 AM
SABI.sys 5/28/2009 2:38:10 AM
IntcHdmi.sys 7/10/2009 9:44:50 AM
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference "http://www.carrona.org/dvrref.php"]Driver Reference

- - Driver manufacturer links are on this page: "http://www.carrona.org/drvrdown.html"]Drivers and Downloads

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I was playing a game in google chrome and also had a youtube video open in another tab. Suddenly my screen went black, Windows Aero effects were off for a few seconds, then they went back up. White bars started to appear randomly on the screen, an error popped up that the Video Driver had crashed. After a couple of seconds it looked like it was getting back but then the screen went black again and the BSOD appeared.
It is the first time this has happened. I hope you people might be able to find the exact cause and offer a solution.

Thank you in advance,


A:BSOD: Video driver crash.

Update your Graphics card drivers ATI Radeon HD 5800 Series: AMD Support & Drivers

Only install the Display Driver.


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Here is the most recent minidump, which was accompanied by video card error messages sometime later, possibly related, possibly not...

Any help, gratefully received as this is used every day as my main tv server and my GF is getting a bit ratty over the crashes.



A:BSOD - possible video driver issue..?

Your mini dump shows a stop error code of 7E. This a hardware or hardware related issue.

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (go to top of page)

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 813b018e, 88644b2c, 88644710}

Probably caused by : win32k.sys ( win32k!CMutex::Lock+6 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

This is a... Read more

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I have replaced the old SSD harddisk 256GB with a new 512GB SSD. specs:Old:      MTFDDAK256MAM-1K12 MicronNew:    MTFDDAK512TBN-1AR1515ABHA Micron After reinstalling Windows 7 x64 Pro i added the latest drivers from the HP site for the 8570w and ofcourse the latest BIOSEvery thing works fine untill i try to install the USB3.0 drivers. Once i install the USB3.0 drivers in the windows device manager and reboot i get a BSOD. I cant figure out what the problem is ???  

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hello i got the bsod and now its only letting me go into system repair mode. i use an hdmi cord since my lcd iscracked. have no money to replace it right now. my hdmi isnt working so i cant see my screen. my mouse and keyboard is working fine. can anyone direct me on how to do a system repair with no visuals pls thank you.

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So i've done the searches on here and google, but nothing jumps out at me as the problem.

While watching RecTV one day (i've used this MCE for 2 years with no problems) I got this blue screen of death. The computer kept restarting, and giving me this BSOD. I did a force update of software via device manager (browsing my computer for the files) and things seemed to work great, until I ran MCE (which opened fine) but anything with video crashed it with the BSOD. I went to nVidia's site (using the 8500GT) and downloaded their drivers, same thing, after restart everything loaded fine until messing with MCE (BSOD).

I'm confused as how to proceed. Reinstalling Vista is not an option, I have too much software invested in this system to start from scratch. Should I uninstall all the video card drivers and start from scratch there? (If so, what's the best way to do that?)

Any advice is appreciated,


A:BSOD - Graphics Driver (when watching video)

Please follow the instructions in the link below and post the results.


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? OS - Vista/ Windows 7 ? Windows 7
? x86 (32-bit) or x64 ? 64
? What was original installed OS on system? Windows 7
? Is the OS an OEM version or full retail version? Full retail
? Age of system (hardware) 1.5 - 2 years
? Age of OS installation - have you re-installed the OS? 5 - 6 months. I cannot consider it a *re* install when i had simply set it up using a new-at-the-time SSD.
? CPU Intel i3-2100
? Video Card AMD Radeon HD 7870
? MotherBoard Asus P8Z77-V
? Power Supply - brand & wattage Silverstone 600W
? System Manufacturer Custom built
? Exact model number (if laptop, check label on bottom)

Laptop or Desktop? Desktop
So when this all started was a few days back. I updated my video drivers for reasons I don't remember, but i'm typically pretty good about being up to date so that was never an issue. After having done that I noticed that any time ANY form of internet browser page (Firefox is my browser of choice, but i also noted this on things such as the steam browser ingame. Any type of WEB page) my computer would "microstutter" (This is the best term i could find to describe it) The audio from a youtube video would be borderline slow motion and choppy, demonic even and my cursor would have a hard time keeping up with my input while this was happening. It would normally last about... 10 seconds until the "load" has been diminished. Then comes tonight. I've had it, and s... Read more

A:BSOD after Video card driver (?) problems

It appears to be the video driver causing the issue, if it should continue roll it back to the previous driver and wait until the next version of the ATI driver comes out to attempt a update.


Debug session time: Sat May 31 02:52:42.475 2014 (UTC - 4:00)
Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\053114-23556-01.dmp]
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime: 0 days 14:25:19.692
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+b12ac )
BugCheck 3B, {c0000005, fffff880110cc2ac, fffff88007dd93b0, 0}
Bugcheck code 0000003B
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880110cc2ac, Address of the instruction which caused the bugcheck
Arg3: fffff88007dd93b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
PROCESS_NAME: firefox.exe
FAILURE_BUCKET_ID: X64_0x3B_atikmdag+b12ac
MaxSpeed: 3100
CurrentSpeed: 3109
BiosVersion = 0404
BiosReleaseDate = 05/22/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name

*** 3rd PARTY DRIVER LIST ... Read more

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Hello all,
Computer info-
ASUS EEE PC N450 Intel GMA 3150
1 Gb original Ram
Win 7 Starter OEM
One yr old, not physical damage

What happens-
When attempting to update, BSOD on restart, update fails, goes into startup repair loop
What works-
Boot to safe mode, uninstall Intel GMA 3150 driver (the latest from ASUS)
Restart, continue installing updates in Standard VGA mode, updates complete successfully

Once you reinstall the Vid driver- no problem UNTIL more Windows Updates- then same failure.

One more thing, Windows Update has a Win included update for this driver- has the same ill effect.

I am installing so many updates because wrestled with this problem for some time, until a full reformat was done, to no avail.

So what do I do, stick with 800 x 600 resoultion, or turn off Windows updates?!!!

A:Windows update + Video Driver= BSOD

I just successfully installed more updates that failed simply by turning the resolution to 800 x 600, without uninstalling the driver.

What is it about 1024 x 600 that causes a problem?

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Long story short.

Built the system in January 2009. Ran like a dream. Around November/December 2009, started having issues with the video card (or what seemed to be the video card) crashing intermittently (freezing, kaleidoscope-like on the screen after a few seconds). It would happen seemingly at random (sometimes once a week, other times once every 10 minutes). It would happen with nearly every game possible.

SO two years after building the system, I decide to finally replace the video card (assuming that was the issue as I know it's dying because it's fan grinds like mad now).

Works like a charm.. until I try to play Starcraft II.

Starcraft II begins to play fine (generally for about 5-30 minutes), then freezes for 20-30 seconds and crashes the drivers or just stays frozen altogether (both times requiring a hard reboot). If I try to play it in Windowed Mode, it'll do the same thing except instead of crashing the drivers, it pulls the kaleidoscope stunt that my old card did, but only for the actual game window (not my full monitor), freezing my screen completely. This isn't a once in awhile issue, it's a guaranteed 'if i try to play Starcraft II for any medium to extended period of time (even an hour) it will crash the drivers/card'

The same issue has happened 3-4 times playing Heroes of Newerth (drivers crashing) and only one time while playing Black Ops (ever, and I can play it for 6-8 hours straight and not have issues)

FULL... Read more

A:Video related BSOD/driver crashes

This is a known problem called an infinite loop with the Nvidia driver. I'm just searching for a solution.

Well, after a lot of searching I could write a book on the number of different solutions I came across. The only common denominator is the driver for the graphics card. These problems with the infinite loop go back at least 5 years. If you google for Nv4 infinite loop you will see what I mean.

My only suggestion is to first follow this guide to delete any drivers that were installed and have not been deleted. This process allows you to delete drivers that you would otherwise not be able to see that could be causing conflicts. Follow this by downloading the latest driver from Nvidia and installing it. This works for XP as well as Vista and 7.


I would also reinstall the motherboard chipset driver with the latest version and check that your bios is up to date.

The latest driver from Nvidia is only about a month old so will hopefully be OK once any old drivers are cleaned out.

Other than upgrading to XP 64 bit or taking the leap to windows 7 I found no other viable suggestions.

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Windows 7 service pack 1
64 bit
this is the original os, original install, full retail version
I built this system in late december, os install is of the same age

cpu - Intel Core i5 3570
graphics card - NVIDIA GeForce GTX 660 Ti
motherboard - MSI B75MA-E33 (MS-7808)
power supply - silverstone ST50F-ES, 500w

When I open some programs (chrome, skype, steam, games in general) the screen goes black and either comes back saying my video driver crashed and recovered, or just restarts and windows says I had a bsod. I never actually get to see the bsod. It also can happen when I first load something that uses flash. (youtube video, twitch.tv stream) It can also happen when I call someone on skype.

It does not happen consistently, I can go a couple days without a bsod, I can get 4 in an hour, and it isn't the same program resulting in a crash each time. The last one was when I opened starcraft 2.

BlueScreenView points to dxgkrnl.sys+5d000

I've tried different versions of the graphics driver with no success. I made sure directx was up to date, no change. Driver verifier did result in a bsod. It stopped all together for about a week when I updated my bios, but now it's back in full swing.

A:[SOLVED] BSOD - Video Driver related?

Recommendations:Crashes were all 0x116 crashes. You have swapped drivers, but make sure to follow the instructions for cleanly swapping them laid out below.

BugCheck 0x116
These crashes are DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Run a system file check to check Windows for corruption: Click Start Menu
Click All Programs
Click Accessories
Right click Command Prompt
Click Run as administrator
sfc /scannow
and press Enter
Once it is complete, make note of the message. If it says Windows Resource Protection did not find any integrity violations., restart your computer and post back
If the message does not say Windows Resource Protection did not find any integrity violations., restart your computer and do steps 1-6 again.
You may need to do steps 1-6 up to three times with a restart in between each run to resolve all corrupted files.
If you still have corrupted files after a fourth run, post back here with the following:Click Start Menu
Click Computer
Open your C: drive
Open Windows
Open Logs
Open CBS
Copy and paste CBS.log or CBS (it may not have the log extension) to a location you will remember.
Compress (zip) the CBS file and attach the .zip file to your next post.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your ... Read more

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Windows Vista Home Premium 32bit (SP2)
HP Pavilion tx1220us Tablet PC (2 years old now)
nVidia GeForce Go 6150

So this all started a year ago, after a video driver update from Windows Update. Since then, whenever Vista enters/exits a full-screen operation, it shifts out of Aero (resulting in a black screen for 5 seconds, most noticeable with calling UAC).
I've been trying to rollback or get a better update for the driver ever since (especially because Windows 7 Upgrade Advisor says the driver needs to be updated), but have had no success.
A couple months ago I tried installing a video driver with a modded INF. As a result, problem still not fixed, and screen orientation functionality disabled.
Since then, trying to update the video driver (from HP, HP Recovery, and Windows Update) results in a BSOD half-way through (stop 0x7F,(0x0,0x0,0x0,0x0)). Then Windows fails to start, and executes Recovery Manager, which repairs and succeeds.
Obviously, if I didn't try to update the driver this wouldn't happen, but I'd like this to be somewhat resolved when 7 comes. Does anyone have any ideas that could help?

A:BSOD on nVidia Video Driver Update

Originally Posted by Stunrunner

Windows Vista Home Premium 32bit (SP2)
HP Pavilion tx1220us Tablet PC (2 years old now)
nVidia GeForce Go 6150

So this all started a year ago, after a video driver update from Windows Update. Since then, whenever Vista enters/exits a full-screen operation, it shifts out of Aero (resulting in a black screen for 5 seconds, most noticeable with calling UAC).
I've been trying to rollback or get a better update for the driver ever since (especially because Windows 7 Upgrade Advisor says the driver needs to be updated), but have had no success.
A couple months ago I tried installing a video driver with a modded INF. As a result, problem still not fixed, and screen orientation functionality disabled.
Since then, trying to update the video driver (from HP, HP Recovery, and Windows Update) results in a BSOD half-way through (stop 0x7F,(0x0,0x0,0x0,0x0)). Then Windows fails to start, and executes Recovery Manager, which repairs and succeeds.
Obviously, if I didn't try to update the driver this wouldn't happen, but I'd like this to be somewhat resolved when 7 comes. Does anyone have any ideas that could help?


do you happen to have some of the dump files from the BSOD's? they are usually located in c:\windows\minidump, can you zip them (*.dmp) and upload it to us using the attachment icon (its shaped like a paperclip) in the reply form

win 7 is already out and does have a better handle on drivers, especially in 32bit... Read more

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Here is my setup
Windows XP Professional (5.1, Build 2600) Service Pack 2
Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs)
NVIDIA GeForce 8600 GTS 256MB(nv4_disp.dll Driver Version: 6.14.0011.6921)
when ever i try to load a DVD movie i get BSOD
STOP: 0x0000008E (0xC0000005, 0xBF296DD5, 0xA5961B04, 0x00000000)
nv4_disp.dll - address BF296DD5 base at BF012000, DateStamp 47567aa4

is what it says under tech info.

i have plenty of harddrive space left and running no other apps at the time other than media center or window midia player i tryed both same result.

A:Video card/driver Prob ( BSOD )

Any overclocking involved?


A google search for STOP 0x0000008E nv4_disp.dll brings up a lot on this stop error.

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I recently updated my graphics card driver and my computer has been bluescreening ever since. I think that is the problem, but I'd appreciate an insight that can be given.

A:BSOD Ever Since I Updated Video Card Driver

Hello jessebrownarrow, unfortunately Your uploaded files contained no dump files, which are what we use to debug systems. Please make sure your system is configured for Small Memory dumps. This will tell you how, Dump Files - Configure Windows to Create on BSOD Next make sure there is a folder named Minidump in C:/Windows. If not, please create one.

In your error reporting I did notice quite a few errors in ClicktoRun.exe and InDesign.exe. You may start looking at those programs and see if they are updated and configured correctly. Those errors may be the source of your problems.

If you think your video card drivers are causing the problem, please reinstall them like this.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is th... Read more

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Hello all,

I'm new here so please bear with me. Recently I've been experiencing very frequent BSODs and I'm not sure what is the root cause so I need some help.

For starters, I've attached the required files after running the SF Diag Tool.

I'm running Win 7 Home Premium on an Asus U36JC laptop, which is about a year old.

I've made a few possibly related observations:

1. High chance of BSOD if I'm playing a video (either youtube or streaming client). A telltale sign is intermittent audio stuttering.

2. Shockwave flash plugin seems to be crashing on Chrome and Firefox a lot when I visit flash sites.

3. The spate of BSODs started to happen on and after 10th April 2012. I did a quick check to see what significant programs have been installed after this date, and they are:ASUS FancyStart ver 1.1.0
Asus ControlDeck ver 1.0.9
WinFlash 2.31.1
ASUS Virtual Camera ver 1.0.20
Microsoft Visual C++ 2008 redistributable - x86 9.0.30729.17

Otherwise, there doesn't seem to be anything out of the ordinary. I hope someone can help me resolve this. Thank you in advance.

EDIT: I forgot to mention that not all crashes result in a BSOD. Some crashes happen in the midst of playing a video, with the audio stutter on loop. Some crashes are during seemingly random times when using different applications. I use this laptop for work so I don't do any gaming/graphic intensive stuff.

A:BSOD - possible video driver related crashes

Yes, several of the BSODs seems to be related to the graphics drivers, you need to update both the Intel driver and the Nvidia Driver.

fffff880`0740a000 fffff880`07ff4700 nvlddmkm Mon Sep 06 02:02:17 2010 (4C842F89)
fffff880`0823a000 fffff880`08c58b60 igdkmd64 Wed Aug 25 21:35:58 2010 (4C75709E)

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My sister's computer (which used to be mine, but I took pretty good care of it) has recently been experiencing some slowdown and freezing. This could probably be expected, seeing as she's trying to run The Sims 3 on a Radeon X1600 in an old Shuttle XPC, but it also happens when she has more than three tabs open. Yesterday, I decided to try and help her by turning off automatic restarts on System Properties, hoping to see the cause if it auto-restarted, but following this, on reboot, a BSOD saying that the video driver had failed to initialize came up [STOP: 0x00000084 (0x888f5df8, 0x889ec000, 0x88a8e000, 0x0005000)]. Safe Mode and starting with last known good configurations didn't help, but leaving it alone for an hour or so (after reverting to last good configurations) made it boot normally.

Anyone know if this sounds like a hardware or software (or firmware) conflict? The card has been in the machine for 2 years, which makes hardware or overheating issues seem more likely to me.

A:BSOD: video driver failed to initiate

Welcome to TSF

Upon turning off automatic restarts on System Properties will give you a BSOD. I use this to troubleshoot reboots so this is normal action.

Here are the system requirements for Sims 3
* 2.0 GHz P4 processor or equivalent
* 1 GB RAM
* 128 MB Video Card with support for Pixel Shader 2.0
* The latest version of DirectX 9.0c
* Microsoft Windows XP Service Pack 2
* At least 6.1 GB of hard drive space with at least 1 GB of additional space for custom content and saved games

What are the system specs?

Run some tests

Test the Memory using memtest. Run about 7-8 passes should be enough to see if RAM is good.

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

Go to HERE and download latest drivers for the RADEON X1600 vid card. It might not hurt to re-seat the card too

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