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Need help diagnosing a flickering screen issue

Q: Need help diagnosing a flickering screen issue

Hi,

I'm looking for some help diagnosing a flickering screen problem I have with a Sony Vaio laptop. So, it's started happening recently when I turn it on, it flickers as it turns on, then eventually goes all black. Sometimes if I close the screen down it comes back on again for a few seconds. When I re-boot again it always has the same behaviour, flickers and then eventually goes black at some stage, not always at the same stage, sometimes I might get to log on, sometimes not. I've connected to an external monitor and everything works fine.

For me, it's not an inverter issue because I've seen inverter issues before and it was very consistent behaviour, the screen just blacks out consistently and you can see the screen with a torch, in this case, I can't really see screen with or it's very difficult to. If it is ccfl issue, I would've thought that bulb would be gone and that's it, it would just never light up....

One more thing that would indicate ccfl issue to me is if I turn it on and have the screen dimmed to it's lowest it works fine and stays on until I start to brighten it up again and then just goes black.

Any experts out there can diagnose this for me, I'm not sure if it is ccfl issue, and I don't want to go messing with it, I tried to replace a bulb once before and it was a disaster, not an easy process for a half amateur compared to replacing an inverter.


One other point is that there seems to be a problem with the psu, like a loose connection and it keeps dropping to the battery

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RELEVANCY SCORE 200
Preferred Solution: Need help diagnosing a flickering screen issue

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 60.4

I am having lenovo Z580 laptop.From some days its display screen is moving up and down.I searched and tried a lot of option but no one is working.One was changing refresh rate.I want to know whether changing refresh rate affects performance or not.Can some one suggest some solution to correct the problem.It will be a great help.I don't want to take it to service center.
 

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RELEVANCY SCORE 60.4

Hi All,

I'm trying to fix a flickering screen. I am pretty sure that it is a software related problem. It happened after I formatted and re installed XP professional. The reason I believe its a software issue is that it is not a constant problem. A lot of time it will be flickering and then you open up IE explorer and it immediatly stops. Then when you search something it will come back. It also sometimes happens during start-up so not sure if that means something. I have updated the BIOS based on Compaq website and updated all drivers. I should have mentioned I am talking about a Compaq Presario 2200 Notebook.

The flickering is horizontal lined where if fades dark and light. Sometimes its the entire screen other times its just near the top. Moving the position up and down has no effect on the flickering. (Another reason to think its software related). Also I don't have an external monitor to hook up to and see if it is hardware related unfortunatly.

If there is any questions I would be happy to help and any suggestions would be greatly appreciated!!!

Thanks in advance.
 

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RELEVANCY SCORE 59.6

I got HP Pavillion dv6 series laptop in 8 months back, from one month im getting problem of screen flickering as coloured horizantal lines when i turn on laptop in Battery mode but when i use it by connecting to electricity it is working fine, following are the actions which i applied :

1.I updated Bios,
2.tried by replacing battery with new battery,
3.Reinstalled OS but the problem still persist.

And the warranty period is over.Please help me to overcome this issue.....

A:HP dv6 Login Screen flickering issue !!!!

Sounds to me like there is a grounding fault here that is interfering with the display. Have you tried moving the screen whilst it's on (open/close~up/down) and seeing if the pattern of interference changes?

/ Crit

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RELEVANCY SCORE 59.6

do any of you face this screen flickering and blinking issue with your newly bought XPS QHD version ?
kindly share your experience with me  
dell technical support is unable to resolve it in spite of repeated efforts for the past 35 days 

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RELEVANCY SCORE 59.6

Hi Everyone,

my laptop specs :-
15.6" 4K Ultra HD (3840 x 2160 ) InfinityEdge touch, Silver
16GB (2x8GB) 2133MHz DDR4 Memo ry
NVIDIA GTX960M 2GB DDR5
6th Generation Intel(R) Core ( TM) i7-6700HQ Quad Core (6M Ca che, up to 3.5 GHz)

Received By 25 April 2016
----------------------------------------------------------
Warranty Active till March 15, 2018

Client Gold Support / ProSupport
Onsite Service After Remote Diagnosis
Complete Care
XPS Technical Support
Accidental Damage
------------------------------------------------------
My issues with that laptop since i received it with the first start up ;

1- highly Screen Flickering which is hardware issue not software
2- Laptop temperature getting high after start up within 5 minutes especially the screen itself and also feeling it while touching the keyboard.
3- bios reporting an issue with USB which is sometimes work and sometimes not !!!!! which mean sometimes the laptop read the USB and sometimes not !!

** i tried all solutions over internet with formatting laptop and upgrade/downgrade bios and install latest bios version and many many articles/ forums but i do see that many users had issues with that model too

i can confirm that my laptop is defected and i need to replace it !

So please i need someone from dell to resolve my case because I'm fully tired from Dell

keep informed that my laptop issue started since 2014 ( yes I'm not kidding and i can provide you with all details to check that from your side ... Read more

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RELEVANCY SCORE 59.6

To whom it may concern
I?ve purchased Lenovo IdeaPad 320-15IKBN 80XL01NGGE last week without OS and I?ve installed Windows 10.
 
Unfortunately the screen started flickering and had no choice to search on the internet for a solution and find out that it is a common problem!
 
This laptop has NVIDIA GeForce 940MX 4.0 GB and I?ve downloaded Nvidia_VGA_22.21.13.8554.A (17 Nov 2017) from pc support Lenovo website but it kept flickering.
 
Updated BIOS version from 4WCN29WW (30 Sept 2017) to 4WCN39WW (24 Feb 2018) by systemupdate5.07.0070 but still the screen kept flickering
 
Updated Windows version 1709 OS Build 16299.125 and again the screen kept flickering
 
What can I do to solve this problem because I am VERY DISAPPIONTED with this outcome?
 
Peter Muscat
 
Mod's Edit: Additional information added to Subject line for clarity of issue and moved post to its own thread in the proper forum.
 

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RELEVANCY SCORE 59.6

Hi, I just bought the Dell Inspiron 2in1 couple of months back and started having the problem of waving / flickering of screen. This flickering is more towards right side of screen and starts from there, but with time moves on to the whole screen. After restart it disappears for some time.
                         When I checked the graphics setting, the refresh rate is set at 60 pHz by default. When I changed the refresh rate to only other option of 48 pHz, problem is gone for now. Can some suggest what could be the problem, whether it is a software issue or hardware problem. What is the possible fix ? Thanks

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RELEVANCY SCORE 59.6

Bumped into this tftcentral.co.uk article by accident. It pretty much explains the intermittent flickering I noticed in my XPS 15 9550. DELL support could not figure that out themselves.
www.tftcentral.co.uk/.../pulse_width_modulation.htm
The temp solution was then to go to my driver colour settings and decrease the contrast and the brightness. Hopefully I will not need to change the settings again.

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RELEVANCY SCORE 59.6

I noticed that screen flickering,going black and back to desktop and black again and each time same.I did notice the problem while on battery,currently I'm using it on charger and will see will I get the same issue.So,how do I resolve the problem,is it hardware or software related,and what is causing this?I such feel ashame buying this crap,because after issue with broken screw holders using laptop in tablet mode,now this... 

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RELEVANCY SCORE 59.6

I have bought hp laptop ( HP pavilion 15 au116tx)  two months back.Since then i didn't use this laptop properly . First it had RAM issue. Now when it has ben solved there is this new problem that is SCREEN FLICKERING OR BLINKING PROBLEM. Please provide help.I think choosing hp wasn't a good choice.

A:Screen flickering or blinking issue

Hi!, E_K_T15: Welcome, to HP Forum !.  See, this link ... http://support.hp.com/us-en/document/c04783131 and/or ... actualize the ultimate versions driver's, from ... http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/10862158/model/131... Note: Many times, the problem, is not with HP. Is Windows with your constant's actualization's. If can, is very important what you desactive automatically upgrade of patches or versions.  

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RELEVANCY SCORE 59.2

I just received my XPS 15 4K/i7/512 GB laptop at my first start up i noticed below mentioned issues
1. White flickering dots while booting (DELL logo).
2. Too much screen flickering (display goes black and returns). 2-3 times in under 5 secs.
3. Updated BIOS and other drivers. (System drivers are all up-to-date).
4. Everytime screen flickers mouse returns to the centre of the screen and brightness varies around 14% even though i set it to 100%.
Need a fix as soon as possible. Laptop is completely unusable.

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RELEVANCY SCORE 59.2

recently, my screen has been flickering as if it was static. at this point, i think ive figured it out its some sort of cable issue in the screen because it occurs when i move the screen. is there a way for me to fix this? i don't know how to dissasemble the screen, is there any specific steps i should take? any other suggestions? thanks

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RELEVANCY SCORE 59.2

I bought this laptop back in September-ish of 2014. It runs perfectly fine still and always has but the image on my screen has been a problem since probably December of 2014. I know that seems ridiculous for me to just now be bringing it up but I honestly dont use it that often and only for pleasure so I always put it off and forgot about it.

The screen basically flickers blue in certain spots. Corners of windows, icons, links, etc. Its almost as if it was highlighted... I am not sure what it is. Sometimes it randomly goes away but then comes back within a few days.

If i do a screen grab of the blue flickering it doesnt appear in the jpg. So i took a picture with my cell phone. I uploaded that pic as well as my system specs to this thread.

Anyone please help lol....Bestbuy within 10 minutes told me it would cost me $200 for a new screen without even doing anything besides comestically looking at the screen and laptop. HP has been beyond awful in their "support"

 

A:HP Laptop Blue flickering screen issue!

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RELEVANCY SCORE 59.2

This seems to be  a problem with many yoga 730-13 users, My screen keeps flickering, to a point where i constantly have to adjust my screen to stabilize the screen. Sometime it gets unbearable to a point where I cannot even use my laptop anymore. This has happened to me previously and at first i installed the new BIOS update and did whatever Lenovo told me to do, but it did not work. Eventually, my laptop would not turn on for some reason. I did send it back for repair, and the laptop seemed to be working fine for that first week, then the screen flickering issue happened again. At this point, I am lost at what to do? has anyone else found a solution to this problem? is there a way lenovo could possibly recall this model, or atleast give our money back since this seems to be a manufacturer issue?

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RELEVANCY SCORE 59.2

I experienced screen freezing problem and overheating, I need to close and reopen the lid to make the mouse move.  I tried to resolve this issue by reinstalling the OS. Unfortunately, after reinstalling OS, I got a new issue: screen flickering. It happened just entering the windows and randomly when using. Screen freezing seems solved but the new issue comes. By the way, the keyboard still very hot though I am in a room with AC.  

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RELEVANCY SCORE 59.2

I bought an Hp notebook AU003TX..Second day of purchase I found my notebook's screen flickering and it was uncertain,it occurs may be one time or two times a day. Called the tech support no they told me to ON it in BIOS mode and it. was flickering in BIOS mode also so they said it's an hardware prblm we will send an engineer.Engineer arrived and in first half hr he said there is no prblm bt after some time flickering occurred and he said there may be some problem.I demanded DOA BT they denied and said there is no hardware issue drivers has to be updated so I got it replaced from my dealer and the previous notebook when checked drivers were already updated.Now after 4-5days again the same issue was found in my new notebook.Now service people says window or drivers has to be updated and these are already updated.They took the notebook and after two days returned saying there is no issue however the tech support says there is hardware problem as screen is flickering even in BIOS mode. The case has been closed and the problem is not solved yet.

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RELEVANCY SCORE 59.2

I still can't use my touchpad.  I've tried driver updates, checked f6 but still nothing.  Due to the limited number of usb ports I need the touch pad to work.  Even when the touchpad is not turned off (f6) there is no synaptics drives listed in device manager.  Even when I run Lenovo's system check for upadate it does not identify that it is missing.  Also, from what I can tell there isn't even a serivce listed in Computer Management for the touchpad / synaptics. Please provide me with a solution as quickly as possible.  Thank you.  Peter D

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RELEVANCY SCORE 59.2

Hi there, I bought a Lenovo Yoga 910, Intel Core i5, 8GB RAM, 256GB SSD 4K laptop in September 2017. I've had no major issues with it until the past few days. What is happening is that when I'm watching a video, on seemingly any player, after a while the screen starts going crazy, it's fairly hard to describe so I'll link a video to it. https://sendvid.com/eoi9k12k Once that starts to happen, any time I mouse over anything the screen flickers, and anytime I open anything (e.g. an internet tab/the start menu) it goes back to the original freak out style. If I manage to minimise everything and sit on the home screen with the mouse not touching any icons then the screen is fine.  I feel like there was an update fairly recent prior to this starting, so whether that is the cause or not I'm not sure. I'm a standard computer user, so for information that is required I'll likely need pointing out how exactly I go about finding said information or performing said task if it's not pretty basic.  Thanks in advance for any advice.  

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RELEVANCY SCORE 59.2

Hi there guys,
I have a problem with my screen flickering? going up and down, whenever I do something. I mean I thought it was just whenever I was using my browser, but it happens whenever I play games or anything is happening ont he screen. It's not consistent, but it keeps doing it, I tried formatting my PC, changing the monitors and cables but the problem is still there and it's bugging me to no end! and I have no idea what to do with it. Could anyone help me? I beg of thee!
 

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RELEVANCY SCORE 58.4

Had this Sager np2740 laptop and it has had lot of issues. When i first got it, it was great. Battery was good and everything. After having the laptop for a bit, my battery went bad. Had that Red X mark on it. I bought a new battery replacement which was expensive. Had to go to repair shop to install battery on laptop because you had to open laptop in order to put battery in.


After that, battery went bad and had that Red X mark ever since. Then recently my laptop flickers a lot the screen. Like rainbow color. Now theres a black line there. But if i move screen up or down, it goes green or yellow etc. The thing though is i connect my laptop to an external monitor so i dont have this issue with my main screen. Thus it would be impossible to use my laptop by itself because of the blurry lines.


Since I'm out of warranty... this is with xoticpc, what can i do about this case? Go to a repair shop and see what they can do about it? The thing is if i need a replacement part, wouldn't i need to order from sager/xoticpc for this issue? I have had nothing but issues with this laptop once the battery first ran out.

A:Laptop Flickering Screen And Huge Issue with Clicking

I also had another issue related to this. Earlier when i was trying to click on things on my laptop screen... it kept asking me if i want to delete this program from computer. Example i would left click on a program on my desktop or click on my pictures or documents.
I click no and then i had this message show up over and over again where I cannot X it out. Had to been like that message popping up over and over again. I assume this is related to the screen flickering? Example i would use my mouse and click on programs on my desktop or my documents etc left clicking it like normal. It would then have the popup are you sure you want to delete file and send to recycle bin. Basically i click no but that same message keep popping up over and over again. When i got control alt delete, you see it has like 50 processes that say program isn't responding or something like that. Only way to get rid of this is to restart my laptop or shutdown then start it up again.
And when i do restart laptop or close it and start up, it would have this message with black screen and have option to click Enter where it says Window 7. Like asking which program to start up. Does anyone know what this is?

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RELEVANCY SCORE 58.4

Hi again,I have a question to Lenovo V310-15 owners. I am using Windows 10 and Intel HD Graphics 520 variant (i3). When i set brightness to 0%, the backlight is flickering. Am I the only one with this issue? Please check that.


























bl.jpg ?17 KB

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RELEVANCY SCORE 58.4

Hi...I am hoping to get some guidance on an issue that I am having.  We bought my daughter a Yoga 730 for college in July and she started experiencing issues with the screen flickering to the point she cannot use it except for in tablet mode.  In tablet mode she says it does not flicker at all but it is harder for her to use (and she honestly should be able to use it as a laptop also..that is why we chose the Yoga).  I purchased it via Amazon and their tech support sent links to update the BIOS etc. which my daughter has done but the flicker continues. My problem(s) are these 1) Get the flicker issue resolved.  Since it works fine in tablet mode it most likely is not a software issue and I have read quite a few posts online about the wire to the display being pinched but need someone who knows about these things to take a look at it and resolve the issue.  2) She is at college 13 hours away and needs to use her laptop on a daily basis for school.  The 13 hours means I cannot drive over to her dorm and take a look at it and her need to use it means she cannot go without a machine for long. If someone could provide some insight into how Lenovo typically handles these types of issues and what type of turnaround time she can expect?  There is a warranty place near where she is at school and that might help with the shipping time etc. but not sure. Thanks in advance....

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RELEVANCY SCORE 58.4

Hi all,
I've recently bought a Dell 7559 refurbished, with the Intel core i5 and GTX 960m. Within a day or two of use, the screen began to flicker upon booting up or waking from sleep mode, and it seems that the longer the laptop was in sleep/off mode, the worse the flickering is upon booting up. I've been trying to figure out what's going on, I've updated all drivers and such from the Dell support page, but nothing seems to fix this issue. Does anyone know what's going on? I'm certainly bummed out to have run into this issue within just days of buying the product. I've uploaded a youtube video to try and show what's going on.
https://youtu.be/aqlVhBjYVkE

A:Dell 7559 screen/display flickering issue

Hi DukeBaluk,
I’d suggest that you update BIOS on your computer to check for issue resolution. Please enter your service tag # on the link below, then download the BIOS from BIOS section onto the system and install it.
http://dell.to/18r60nI
Also, we will have to perform the ‘LCD BIST’ (Built in Self-test) on the computer. Please follow the steps mentioned below to run the “LCD BIST’.

Turn of the computer.
Press and hold down the ‘D’ key on the keyboard and press the Power button.
You will see different colors on the LCD screen. Please check if the issue reoccurs on the screen.

In addition, please connect the system to an external monitor and check if the issue reoccurs.

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RELEVANCY SCORE 58

Hi, I bought a T480s back in December 2018 and have noticed this problem in the title for quite a while now. I'm running the following: Processor: i7-8650UNo MX150Graphics: Intel UHD 620Screen: WQHDMultiple times throughout the day my screen will flicker or momentarily black out sections (typically the bottom portion) of it. It doesn't happen as often when fewer applications are open, but it still occurs even then. It doesn't appear to be a hardware issue, given that I've tried moving the laptop back and forth, shook it gently etc. to try to reproduce the strange behavior.I tried updating the Intel drivers only for the problem to worsen -- updating the driver to the November version (25.x something) caused the computer to additionally black out the screen entirely at times, which could only be resolved by putting the laptop to sleep and waking it up again! I've decided to install version 24.20.100.6223 of the Intel 620 UHD driver, and I'm hoping it works without a hitch, but has anyone else had and resolved this sort of issue before? Or if some Lenovo staff are around, is there a solution? I'd really like to send it back for a replacement but my schedule won't allow me and I'd be out of a laptop for work.

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RELEVANCY SCORE 58

Hi!Have an issue that the screen is flickering. Usually the bottom half and its seems to stop when I turn of wifi (flight mode) . I have tried different drivers and made sure the Bios is updated to the latest version.  It comes and goes and get more intense in certain situations but always stops directly when I turn on flight mode. Tried with different combos of WIFI (abgn) but only turning it off seems to work.  It can begin after a few minutes or an hour and can go away for hours and then come back.  For me it seems as its insufficent sheilding or something like that.   Is there some driver that can solve this or is it an hardware issue? I really like this machine but its really anoying with an error like this!  I have been reading and can see that I'm not the only one with this issue.  

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RELEVANCY SCORE 58

Laptop screen flickering? - YouTube <-- Cellphone vid of the screen flicker

So a year or so ago I had to send my laptop off to Staples Business Depot where I got it to have my screen fixed. It would randomly start flickering black and loseing picture before coming back. Sometimes It wouldnt come back for a few minutes or at all until shutdown.

After staples was done looking at it they just backed up and reset my laptop. This is what was said:

"Comprehensive hardware test performed. No trouble found with testing.

Video issue was only recreated inside Windows & tested ok outside of Windows. May have been a driver conflict / software incompatibility

A complementary factory re-installation was completed to ensure the system is performing to manufacturer design.

Repair completed and final testing passed. External cleaning performed. Returning to store for Customer pick-up"

And honestly that fixed it for the time being but now the issue is starting again. Same thing, has only happened once or twice but now I have no warrenty left to have it repaired.

Thus far it has only happened while I am on my desktop or using google chrome. It hasnt happened while playing any games yet but it did previously when the issue first started.
Laptop is an Asus X73S
Intel i7 @ 2.2GHz
Nvidia 610m (all drivers up to date)
8gb RAM
One 290GB hdd, one 380GB hdd.

Ive had a few windows updates the last few days that have installed on shutdown. The issue first started on May 21st... Read more

A:Screen flickering, was told it is driver conflict or software issue?

Hi and welcome to SevenForums,
Please see this,
Windows Update Posting Instructions

You might also see the status and uninstall these updates,
KB3021917
KB3035583
Then use clean up system files inside Disk cleanup.
Disk Cleanup : Extended

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RELEVANCY SCORE 58

I've seen some other posts for different models about similar issues, but it doesn't seem like mine really falls within the same problems as the others. If I am wrong, please let me know as I would love to have this fixed once and for all. Starting in September 2018, after moving, my M93z all-in-one screen got some lines in it, and it would flicker depending on where on the screen windows were placed. If white colors were behind the lines, it didn't like that. If it was black, it wouldn't flicker, but the lines were still there. I started using an external monitor exclusively. Fast forward to August 2019. I move again, this time from Boston to Sarasota, FL. The M93z rode on its side on the floor in the front passenger seat of my car which was on a trailer being towed by a 26' UHAUL truck. When I boot up the PC after the move, the screen is cured! It works like a charm for a month. But starting today, it is back to how it was. No, it didn't sustain any big bumps or shocks since it was set up in its current position. Only difference is that I left it on overnight to update to the latest version of Windows. When I woke up, the lines were back. I have opened it back when this issue first happened, jiggled cables around, nothing seems to affect it. I was about to buy a new screen for it until it fixed itself back in August 2019. Anyway, any help is appreciated. Thank you. PS: Pictures of the screen are attached...the "quality" of the lines seem t... Read more

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RELEVANCY SCORE 56.8

Okay great machine when its working, after 10 months screen started with White flickering screen, returned under warranty and LCD Module replaced. 1 month later same problem and shop tech guy had a look said it was an update issue and it appeared to be okay for the next 5 months, now its worse than the first time as the screen also goes between totally Black or flashing White screen. Using an external screen as it?s the only way I can access laptop, I searched this forum and done all the recommended fixes such as checking windows updates, Bios and Driver updates, also the one on starting up in safe-mode to check screen all with no resolution. What I have noticed is that when started from cold it works fine but after a couple off minuets it starts to flicker then after about 5 min screen goes totally. Possible heat or expansion issue? Now from what I have gleaned from the forum, this indicates a hardware issue, question is what or where in the hardware is the problem as this appears to be a common fault and you would expect Lenovo to have somewhere a more definitive explanation and how its fixed. Or is the screen connector the problem after reading the comments on this video [https://www.youtube.com/watch?v=wmSeKcFg3xU] and was replacing the LCD Module a red hearing and was re-fixing the connector during the repair, is what fixed the flickering screen?

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RELEVANCY SCORE 56.8

Okay great machine when its working, after 10 months screen started with White flickering screen, returned under warranty and LCD Module replaced. 1 month later same problem and shop tech guy had a look said it was an update issue and it appeared to be okay for the next 5 months, now its worse than the first time as the screen also goes between totally Black or flashing White screen. Using an external screen as it?s the only way I can access laptop, I searched this forum and done all the recommended fixes such as checking windows updates, Bios and Driver updates, also the one on starting up in safe-mode to check screen all with no resolution. What I have noticed is that when started from cold it works fine but after a couple off minuets it starts to flicker then after about 5 min screen goes totally. Possible heat or expansion issue? Now from what I have gleaned from the forum, this indicates a hardware issue, question is what or where in the hardware is the problem as this appears to be a common fault and you would expect Lenovo to have somewhere a more definitive explanation and how its fixed. Or is the screen connector the problem after reading the comments on this video [https://www.youtube.com/watch?v=wmSeKcFg3xU] and was replacing the LCD Module a red hearing and was re-fixing the connector during the repair, is what fixed the flickering screen?

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RELEVANCY SCORE 55.6

My encrypted Thinkpad T470 (2yrs old) has suddenly begun "crashing" during use. This doesn't seem to be triggered by any particular programs or user behaviour that I can identify, and once it happens it will occur again relatively soon if I restart it without a long rest. What happens is that the screen goes black, and white boxes flicker in and out. Sometimes I see white lines near the top, which I associate with graphics card issues, but I've never seen this white boxes pattern before. The laptp will not project on an external monitor, so it's not just a display issue. It does not fully shut down when this happens, but rather requires a force quit in order to restart. It restarts normally until it crashes again. Any ideas on what is happening here? Am I on the right track to suspect graphics card issues? Thanks.

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RELEVANCY SCORE 54

Hey everybody,
Just 2 days ago my PC turned off randomly and wouldn?t turn back on. I checked the back of the psu and the green light was blinking. I purchased a new psu assuming the psu died, but after installing the psu, the pc still wouldn?t turn on. I tried the following methods already to see what the issue was:

I jumped my new psu, psu works.
Disconnected and reconnected ram
Tested ram slots
Tried booting with and without gpu, nothing still.
Tried just booting with connections to motherboard, nothing.
Tried changing cmos battery, nothing.
even after all this testing, my pc still won?t turn on. I even tried my old psu, plugged it back into my pc, surprisingly it had a solid green light. I?m leaning towards my motherboard is dead, as there is no light displayed on it, but don?t want to buy one just for it to be something different. Please drop some opinions of what I should do, and if its really the motherboard.
My pc: HP ENVY 700-414 (https://support.hp.com/us-en/document/c04453446)
My upgrades:
My gpu: Gigabyte Gtx 1060 3 gb
My new psu: EVGA white certified 80+ 500W
Thank you
 

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RELEVANCY SCORE 52.8

Short history:
Built a new rig from parts back in the Spring. It's been running beautifully for most of a year. Then, overnight, it started doing something strange. When I tried to start up, it would hit a BSoD loop. If I loaded the Win7 install disc and did nothing with it, just restarted from that. It would load up fine.

That went on for about a month while I was trying to figure out what the problem was. Then the issue shifted. The computer started loading directly to the BiOS. It recognized that the drives were there in theory, but wouldn't start the OS. I had done several scans and attempted fixes on the OS before this happened (not directly before), and assumed that this was just an escalation, so I decided to cut my losses, reformat the partition where the OS was, and reinstall Windows.

I did this, reloaded the needed drivers and software for my hardware, and everything was fine, for a week. Then one day the computer started up to the BiOS again. This time it didn't detect the HD containing the OS. I did some futzing and found that the problem was inconsistent, and just swapping cables would sometimes solve it. Once it's up and running it has no issues of any kind.

So, here's where I've landed now, and I'm thinking it may be hardware related, but I'm hoping the smart folks here can help me figure out where the hitch is.

When I try to start the computer, one of 3 things happens:The computer goes to BiOS and does not detect the main HD
The computer tries to ... Read more

A:Mystery Start-Up Issue - Need Help Diagnosing

This could be an indication that your hard drive may have some problems. You can download a diagnostic utility from your hard drive maker & run that to check it. Go to their website to find it.

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RELEVANCY SCORE 52.8

I have an HP laptop WIn 8.1 upgraded from Win 7. Recently I started getting a a msg "preparing Automatic Repair" which switches to "Diagnosing your PC" This will run abt 20 mins or so and go to a screen where I can choose to go to system update and my only real choice is to go to recovery which takes me to the HP RECOVERY MENU where I can do a system restore to an earlier date but when I try I am denied. I can get to a dis prompt but not sure if I can do anything with that. I can also turn it on while pressing ESC and it screams at me but takes me to where I could get to a menu to go to repair but when I click on that option my pc freezes. Is there hope???
 

A:Major PC issue diagnosing / freezing

Was there any problems with Windows Updates?

When the Automatic Repair pops up, let it run, then afterwards when it says 'automatic repair was unable to repair the computer...', go to Advance options, and do a 'refresh' or 'reset' and then let that process run.
 

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RELEVANCY SCORE 52.8

Hi so i think my motherboard is dead but i'm not an expert here are the things i can say about the issue and my system...

Board: ASUS P6T with an i7
OS: windows 7

Issue: when I power up the PC the PS, GPU and CPU fans all spool up, but that's it, nothing boots up so i get no signal to my monitor...

I'm pretty sure that the issue stems from my MB

I tried resting the CMOS via removal of the battery (side note: maybe this battery is dead???)

this had no effect, I also swapped my GPU, removed all usb periphials and attempted reboot, nothing...

I'm looking at purchasing a replacement board and realized they don't come with CPU

so my questions are:

How do I determine if :

1) if the CMOS battery failed ( there seems to be a black smudge on the contact side of the battery, although i'm unsure how to diagnose damage to this component) would replacing this be a viable road to repairing this board? or am i barking up the wrong tree

2) if the above is not a viable option, how can i be certain the issue is with board and not the CPU itself?

the reason for question 2 leads to...

3) if I have to replace the board, and I have determined that the cpu in the dead board is still viable can I remove cpu and reinstall to the new board? and how difficult is that operation...

.....also, if I indeed need to replace the board and can swap my cpu to the new one, can anyone recommend a reputable repair provider in the Washington (more specifically in the Seat... Read more

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RELEVANCY SCORE 52

About 3 weeks ago, my computer randomly began showing concerning signs that something was failing. Anytime between 15 minutes and 10 hours of my computer being on and in use, it will give me a black screen and not complete a restart. The power is never lost as my motherboard lights and fans stay on, and it fails to restart every time. It has gotten to the point where I am unable to do my work for school. I am unable to do anything after it black screens, and the only way to restart my PC is by completely unplugging the PSU and then plugging it back in.

I have tried resetting my PC to remove any software that might have been on my main hard drive, but there was no success there. I have reinstalled Windows 10, completely rewired everything from the PSU to the components to make sure there were no loose cables anywhere, and again no success. In the Windows Event Viewer, the only thing that shows up is a Critical Error with Event ID 41 (Kernel-Power), but that doesn't tell me much besides the power was lost.

I have run BIOS diagnostics on my memory and hard drive with no warnings. I have also updated all drivers, flashed the BIOS, and tried looking for other solutions online but I am getting nowhere. I've also made sure nothing else is plugged into the same outlet as the desktop. I've monitored temperature and there were no oddities there.

I'm unsure if my PSU is dying but it is fairly new. Not even 3 years old. Not sure what else it could be at this poi... Read more

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RELEVANCY SCORE 52

Hi all,

I'm hoping you might be able to guide me in diagnosing what the problem is with my editing workstation. First up the specs:
Microsoft Windows 7 Professional 64-bit SP1
CPU
Intel Core i7 950 @ 3.07GHz 57 C
RAM
24.0GB Triple-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. X58A-UD7 (Socket 1366) 42 C
Graphics
1023MB GeForce GTX 460 (EVGA) 47 C
Hard Drives
419GB Western Digital WDC WD4500HLHX-01JJPV0 (SATA) 41 C
1863GB Seamus (SATA)
1397GB Western Digital WDC WD15 EARS-00Z5B1 SCSI Disk Device (SATA) 36 C
Optical Drives
PIONEER DVD-RW DVR-115D ATA Device

(have attached entire Speccy TXT file)

I've had a range of problems from random BSOD, to general instability/slow downs, to very slow internet, to HDMI output of video card not working (OCCT tests said 'occt core 1 over maximum value'). I have formatted and reinstalled Windows twice, tested (no problems) and even reseated ram - which seemed to work for a time. When problems started again I bit the bullet and paid someone to check it, rebuild, update BIOS and reinstall Windows which AGAIN seemed to fix the problems for a time (this was doubtless a waste of time and money).

It's caused so much grief that I'd move on and buy an entirely new machine - but i'm too stubborn!
I want to get to the bottom of the hardware issue, which is hopefully a component that needs to be upgraded anyway, and can get on with my life!

So i'm hoping people can gi... Read more

A:Help diagnosing PC issue (after numerous reinstalls, rebuild, etc)

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RELEVANCY SCORE 52

Hi all,

I'm hoping you might be able to guide me in diagnosing what the problem is with my editing workstation. Specs:
Microsoft Windows 7 Professional 64-bit SP1
CPU
Intel Core i7 950 @ 3.07GHz 57 C
RAM
24.0GB Triple-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. X58A-UD7 (Socket 1366) 42 C
Graphics
1023MB GeForce GTX 460 (EVGA) 47 C
Hard Drives
419GB Western Digital WDC WD4500HLHX-01JJPV0 (SATA) 41 C
1863GB Seamus (SATA)
1397GB Western Digital WDC WD15 EARS-00Z5B1 SCSI Disk Device (SATA) 36 C
Optical Drives
PIONEER DVD-RW DVR-115D ATA Device
(have attached rest of Speccy TXT file)

I've had a range of problems from random BSOD, to general instability/slow downs, to very slow internet, to HDMI output of video card not working (OCCT tests said 'occt core 1 over maximum value'). I have formatted and reinstalled Windows twice, tested (no problems) and even reseated ram - which seemed to work for a time. When problems started again I bit the bullet and paid someone to check it, rebuild, update BIOS and reinstall Windows which AGAIN seemed to fix the problems for a time (this was doubtless a waste of time and money).

It's caused so much grief that I'd move on and buy an entirely new machine - but I'm too stubborn!
I want to get to the bottom of the hardware issue, which is hopefully a component that needs to be upgraded anyway, and can get on with my life!

So I'm hoping people can give me guidanc... Read more

Read other answers
RELEVANCY SCORE 52

Logfile of Trend Micro HijackThis v2.0.4Scan saved at 7:37:57 AM, on 10/17/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Trend Micro\HiJackThis\HiJackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR3 - URLSearchHook: McAfee SiteAdvi... Read more

A:Need help diagnosing HiJackThis Log to fix Redirecting web browsing issue

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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RELEVANCY SCORE 50.4

Started computer from sleep mode. Message came up "hard disc error". There was a further note referring to a web address which could not be accessed as the computer froze.Turned the computer off then restarted but ended up with blank screen. Restarted at which time the HP logo came up and the continual circaling symbol. After approx 2 hours a message saying "hard disc error" came up. Then "diagnosing hard disc error".Finally another message that basically suggested I restart. Nothing!!!!!Now I have the logo again and the circulating circle.This will probably take another few hours.Not happy!!!!!!!!!!!!!!

A:Computer screen "Diagnosing your PC"

 Sounds like the hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will replace it. If not a retail SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. Maintenance Manual shows how to replace hard drive:http://h10032.www1.hp.com/ctg/Manual/c04717173 

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RELEVANCY SCORE 50

I recently had an issue with my laptop starting up correctly.  It turns on just fine but gets stuck in the loading screen or 'diagnosing my pc' screen.  Upon starting the system. When I select the 'nova' button, I'm not sure what to press or if anything can be done to help.  There is nothing that HAS to be saved. I'd be okay with a reboot/reset option if it exists. Help Please!! All suggestions are welcomed.   

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RELEVANCY SCORE 49.2

Hi,

Recently my PC has been the victim of two Blue Screens.
Following the first, I restarted my computer and all worked fine.
Now, about three later it happened for a second time.
This came after several instances where my computer would freeze on start up, or go into hibernation and become unresponsive.
Also, when I tried to turn it on prior to receiving the Blue Screen, the PC emitted One Short and One Long beep repeatedly; which according to the HP/Compaq support means there is a problem with the memory.

After the Blue Screen happened for the 2nd time, the following information was presented to me upon the next successful boot.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: fc
BCP1: 89717938
BCP2: 15B9E963
BCP3: 8971789C
BCP4: 00000002
OS Version: 0_1_7001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091212-39608-01.dmp
C:\Users\NICK\AppData\Local\Temp\WER-80356-0.sysdata.xml

I search for the file in my AppData folder however it didn't appear to exist.
There was a similar file except the numbers following the "WER-*****" were different.

I've seen on similar posts about this subject that you'll need to view the Minidump file, so I have converted both the Minidump files (from each BlueScreen) to .txt format and attached them to this post.

Any help would be hugely appreciated.

Regards,

Nick Riley

A:Help Diagnosing Reasons For Blue Screen Error.

Follow the instructions here> http://www.techsupportforum.com/foru...ta-452654.html
Lets see if the BSOD dump file(s) can tell us whats going on.

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RELEVANCY SCORE 49.2

i have been having a reocurring issue trying to edit some video and been getting stop errors at the same point along the process. i have used a debugger to obtain a description of the minidump that occurs with the stop error and have copied it below. i have also been reading about disabling caching and shadowing features which are mentioned in the stop error desctiption screen.

cpu information:

dell dimension 8300
windows xp professional 2002 (32-bit)
service pack 3
pentium 4 2.6 GHz
2.59 GHz, 3.25 GB of RAM
NVIDIA GeForce 6200 vid card

this is my first post and any information would really really be appreciated.
* * * *
Microsoft ® Windows Debugger Version 6.10.0003.233 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini122908-04.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.080814-1236
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Mon Dec 29 22:56:43.446 2008 (GMT-8)
System Uptime: 0 days 0:03:26.071
Loading Kernel Symbols
...............................................................
............................................................. Read more

A:help diagnosing blue screen stop error

My guess would be that it's your VideoWave program...possible corruption/damage in either the program itself or the drivers it employs.http://kb.roxio.com/content/kb/General%20I...mation/000071GNI would suggest uninstalling/reinstalling the program and updating same...along with a defrag of the partitions which you are using for storage of outputs/inputs you edit.Louis

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RELEVANCY SCORE 48.8

My daughter's Lenovo Ideapad 110 is stuck on the Lenovo Diagnosing Repair Screen.  I cannot get it to boot up.  I have read online that the computer can do a diagnostic check but I cannot get the compter to move past the Lenovo logo screen.  Any help would be appreciated.  This lap top is out of warranty but still very new to her.  Thank you!

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RELEVANCY SCORE 48.8

Please help.  My daughter's laptop is stuck at the Diagnosing Repair Screen.  Anything noted online to help the computer diagnose the problem have been unsuccessful.  Please help me to fix this for her.  It will not move past the Lenovo Screen after numerous attempts.

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