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Unable to access Remote Server

Q: Unable to access Remote Server

Hi! please help.

I can't connect to my server remotely from another site... Both sites A and B has internet connection. Site B is where my server is and Site A is where Im accessing it.

problem is I can have ping replies to any computer from Site B to Site A.. but I cant do the same in reverse (request timed out)...

I already checked firewall settings on both sides but there seems to be no problem at all.. This just happen all of the sudden. worst is both sites have internet connections.

have you experienced the same problem before?

need help please..

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Preferred Solution: Unable to access Remote Server

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this has been a long standing issue.... I have never been able to send emails using an SMTP mailer. Never!

I am on a Mac (with Parallels). I use Bluehost for hosting. I have even tried a VPN to get this resolved and nothing works. Ever. But I am getting close to the heart of the issue after many years of trying (This issue has financially crippled my business - so any assistance would be GREATLY appreciated)

Here are some of the things that I found online that may be of use...


Also I saw something relating HIVE from Microsoft which relates to user profiles

I am at my witts end trying to resolve this.


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Hello, I have a connection to verizon dsl, and I'm getting that message "unable to connect to remote server. Its actually my sisters pc that's getting this and she's driving me crazy! I need help fast!

I have her using Opera and IE 6, I have antiVir running on her system and windows firewall also.

Please any help would be apreciated!

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in order to install this modem that im trying to hookup...i need to close down the remote access server...but i don't know how to do it!!! please help!

A:remote access server

Go into control panel > services and look for the remote access server service and stop it. You can do it from a command prompt as well by opening a DOS window and typing


Use the NET START "REMOTE ACCESS SERVER" /Y to start it again

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Please help... I need to configure my Office 365 onto Outlook 2010. Unable to get the server.
The "About" button is missing but managed to find the POP3, IMAP and SMTP server.

But..Not using POP3 or IMAP.

I do not know what server I'm using. Tried using the Microsoft Remote Connectivity Analyzer to get the server but test failed. Even tried my Gmail still can't.

I've keyed in slowly to make sure I keyed correctly. Again failed. Frustrated. (-_-)"""

Please help! Anyone else having same issue?

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Hi all,

I am struggling to install 'Remote Server Administration Tools' on my Win 7, 64 bit Enterprise version.
I have managed to install KB958830 and when I try to enable 'RSAT' from 'Control Panel\Turn Windows features on or off' I get a message 'An error has occurred. Not all of the features were successfully changed'.
So, I decided to uninstall KB958830 (RSAT) from the windows update but I get the message 'An error has occurred. Not all of the updates were successfully uninstalled'. It doesn't give me any clue where the problem is! Any help would be much appreciated!


A:Unable to install 'Remote Server Administration Tools'

Are you running in a mixed mode environment? And is this what you installed?
Download details: Remote Server Administration Tools for Windows 7

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Have tried many times unsuccessfully to install x86fre_GRMRSAT_MSU.  Installer just hangs and eventually says the following item(s) was not installed:  KB958830.  Have searched for solution and tried the following:-Running "system scan" from the command prompt (no errors reported)-Running System Update readiness which finds 4 errors (all related to this install) - unavailable repair files for 2 .mum and 2 .cat files the install placed in servicing\packages\After this last, thought I would "remove" those files and try the download again using a different installer but I can't figure out how to do this in W7 as it keeps telling me I need system permission to move the files even though I am an administrator on the machine.  There is no way to "uninstall" the package as it is not listed in installed updates since it was never really installed.Event Log error: 
Windows update "Update for Windows (KB958830)" could not be installed because of error 2148204800 "No signature was present in the subject." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\ann d lutter\Desktop\x86fre_GRMRSAT_MSU.msu" ")
I am working on a VM session but don't understand why that would be a problem?I would like to be able to work with the "new and improved" group policy options that are not available in the XP utility and also to begin to learn W7.Can anyone help?Thanks in advance

A:Unable to install Remote Server Administration Tools

Hi Andi,
It is true that RemoteServerAdministrationTools package is not installed on your computer whereas there is corrupted files recorded in the Manifests and Catalogs folder. At this time, please try the following steps to resolve the issue.  Step 1: Backup registry keys
1. Click ?Start? -> Under ?Start Search?  -> Type ?Regedit? and press Enter
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages
3. Right click on Packages and select export
4. Save to a file on the desktop.
NOTE: We can manually restore the registry folder by double clicking it.
Step 2: Change the owner of the Registry folder
Please navigate to the same registry folder.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages
1. Please right click on the Package and select ?permissions??
2. Please check if "Administrators" is listed in the "Group and User" name list. If not, please click the "Add" button and type "Administrators" in the open window and click "OK" to add this group.
3. Highlight "Administrators" and check on "Full Control" under "Accept".
Note: If the Access Denied error appears, please click on OK and go ahead with the following steps.
4. Click the "Advanced" button and choose the "O... Read more

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I will attempt to be as clear and concise as possible. The situation is that a company is being purchased by another company. Company A is being asked for information by company. Company B wants all of the information required to remotely access company A's servers as soon as the transaction is completed. The problem is company A no longer has IT support or even anyone onsite who is capable of providing this information. Company B has specifically requested a domain password. I have been given this responsibility because I am the closest thing they have to support. I have established remote access between personal computers in the past. But never a company server. How can I direct those onsite through the process of accessing the required information from their servers and then possibly setting up a vpn or remote test to make sure it works? Is a domain password all that company B will require to remotely access servers and network of company A?

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I've just started with a small company who already have AD and a file server, exchange, etc. They currently use webdav or RDS to remotely access files on the server and everyone complains about having to imput their username and password to open a file and how slow it is. I'm trying to find the best solution to give them access to the files without using the cloud. The main office, where I am has AD. 2 Remote offices have no infrastructure, but using laptops provided by us with domain cached credentials. Then there are 2 people in another country who work from home. I thought VPN either client based for everyone or static between the offices with each office having a DC and syncing files a few times a day. I'm just not sure that is the right choice for such a small company. Circa 30 people. 12 in main office, 5 in the other two offices. Also good to mention, the two other offices do not have a reliable fast internet connection. Please, what solutions do I have without using the Cloud?

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Sorry if this topic is in the wrong section. Not sure where it goes.

I would like to setup my server to allow remote access from home. It's on an office network which is separated from the WAN by a router. So long as I'm on this network, I can access the server from any computer connected to it. I enter the https URL of my server through IE and it brings me to the helm interface (the one that comes with Windows Server 2003). I can click on Maintenance and then on Remote Desktop, and it opens a new window with the server's desktop displayed.

If I'm somewhere other than the office network, I can't access it. IE gives me a "can't find webpage" message (or something along those lines). How do I setup my server to access it from outside the office network. I'd prefer to have a similar graphical interface as Remote Desktop.

A:Solved: getting remote access to my server

You should be able to access it from anywhere using the MS remote desktop client that ships with xp. The catch is that you have to set your router up to forward all remote desktop requests (port 3389) to your server's ip. From the outside, put IP that your ISP assigns to your router in the remote desktop client and it should open up a login screen. The other option would be to set up an IPSEC connect on your router (if it will let you). Then you connect to your router with IPSEC VPN and it's like your on your network... where ever you are.

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Operating system: Windows XP Home

Thurs. nite, something happened to my computer, where files in \WINDOWS\SYSTEM32\CONFIG\SYSTEM were corrupt or missing. This has happened before, so I threw in my Windows disk and "repaired" it.

I immediately ran the Norton Antivirus (which had updated that morning). HijackThis (nothing unusual), Adaware6 and Spybot.

I have not had a problem doing this before. However this time, I cannot get online. The two error messages I've received are:

Remote Access Server Error. A device attached to the system is not functioning.


Remote Access Server Error. The request is not supported.

I uninstalled Compuserve, then reinstalled, but still get the same error messages.

Also, about 14 hrs. after the computer bombed, Nortons found a "virus":

Virus name: Suspicious Script
Feature: Script Blocking
Action Taken: Blocked
Suspicious action: File System Object: GetSpecialFolder
I called my internet server (Compuserve) who told me that I needed to uninstall, then reinstall DUN.

Please help. I'm at a friend's house, as I can't get online, so my responses might take time.....


A:Remote Access Server error...pls help!!

If I have to reformat the hard drive, and start from scratch, that would be ok, too. I have the Windows XP Home Edition CD. Just need the best way to do that to restore to the original settings. Computer is only 2 months old, and I do not have anything "vital" that I can't replace.....
Please help!!

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I have this application where I want a new hire to fill out an Access record for their application. I want the HR receptionist to be able to control that new hire's use of the computer. I thought I would have the NH (New Hire) go to a computer logged into the terminal server and enter their data. I would have the receptionist create the record and get them started and the rest would just be a fill in the blanks and click the next button. A former network administrator set me up so when I click on the Remote Control to a terminal server user, I can connect without them having to give me permission. I want to set the receptionist up the same way, but I don't neccesarily want to give her admin rights. is that possible?

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I couldn't find a Windows Server2003 so i figured i might still get help in this forum...

I am trying to add a new remote desktop to my Server, but when i go to Computer Management Console the Local Users and Group branch is missing? I can't find it anywhere and want to know if it could be hidden or moved or something? Anyhelp is much appreciated, I've attached a print screen of my Computer Management Console (which is missing the Local Users Group)

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I have to share some PDF files with members of my organization, I have a Windows XP Pro box dedicated for this. Currently they can access it from within the office as a shared folder. I would like to make it available remotely is there a better way other then as a FTP access.


A:Setting up remote access file server

Yes. VPN access.

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Hi Team,

I plan to get a mac mini. I would like to have direct access to the machine remotely, just like i did when i connected my laptop pc to my desktop pc via VNC.

My specific question :- is it possible to access the mac via a remote client so that it opens in a window on a Win7 64bit I7 pc?

I ultimately want to control the mac desktop via my win7 pc, mouse and keyboard.

Thanks in advance.

A:Remote Access to Mac mini via VNC client/server

Why wouldn't you just install VNC on your new Mac machine, allowing it to be controlled from the PC?

The product itself is cross-platform.

There are downloads for each host and each client environment.

I'm not a Mac person and only use VNC for Windows hosts and clients. But the product's description certainly shows it as being intended to be cross-platform capable.

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I work in a small company with around 40 employess and most of them access our server through remote desktop connection. Most of them have limited capabilities and some were assigned admin rights.
Few days ago someone tried to mess with some confidential folders and we couldnt even open them logged in as administrator. Is a 2003 windows server. My question is if theres a way to track the activity and find out who might have done the changes? The IT guy said there is no way to track it, but since it must have been through one of those remote sessions I think probably theres a way?

Thank you

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Description of Systems:
Two independent family companies, each with their own LAN, FILE SERVERS and WIN98 Workstations, each operating independently and successfully using different workgroup names. One company is using WIN2000 Server and the other WIN2000 Pro on the file server and all workstations use WIN98. Both FILE SERVERS are using NTSF file system on the partitioned drive for the files being shared. Everybody has DSL. I am wanting to be able to work from my home and access the files, via the internet, on each file server.

- I am able to intermittently map to the “WIN2000 Server” fileserver using a WIN98 workstation via the internet.
- I am able to consistantly map to the “WIN2000 Server” fileserver using a “WIN2000 Server” workstation via the internet.
- I am unable to map to the “WIN2000 PRO” fileserver, using a WIN98 workstation via the internet.
- I am able to map to one of the WIN98 workstations on the WIN2000 PRO network.
- I am able to ping the “WIN2000 PRO” fileserver but unable to map to the file I need.
- In all cases I am able to ping and/or connect, using PCAnywhere, to any and all servers and workstations from my workstation at home via the internet.

Please help!!!

A:Remote access to file server via the internet

Make sure that NetBIOS is bound to your network card on the server/PC you are trying to connect to. Big security risk doing this though...anyone can access your files!! If you have a firewall open to the proper ports with letting static IP's in thru them then you should be fine.

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I am trying to add a new remote desktop to my Server, but when i go to Computer Management Console the Local Users and Group branch is missing? I can't find it anywhere and want to know if it could be hidden or moved or something? Anyhelp is much appreciated, I've attached a print screen of my Computer Management Console (which is missing the Local Users Group)

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I am having a very frustrating problem with unauthorized and silent/secret access of my computer. No matter what operating system I install, I am always setup as a client, and someone immediately gains access and control over my entire system. I become unable and authorized to make changes that will prevent or stop this access. I have tried making a windows 7 lite version myself, but either I do not eliminate the correct services or features that I need to, or I eliminate too much and the system does not work correctly or install at all. I do not know anything about group policy, or the snap ins, or the management console, where I know is the solution. I have tried, but while I make changes, they are reverted immediately back, and I am locked out, or lose access to those settings, or my system is shutdown remotely and it locks up, or I screw the system up and it won't boot. I am hoping someone here knows how to eliminate all possibilities, back doors, tunnels, pipes, blue tooth access, remote access, remote assistance, and or any and all third party access to my machine etc. that will permanently disallow and deny any and all remote access, remote desktop, remote assistance, Bluetooth access to my pc except for myself- one user, one log in. I hope this is the correct place to request that sort of thing on here. Or if there is one setting I can change, or service/process I can change, disable or eliminate, to stop this once and forever, I would be greatly appreciative. When I ... Read more

A:remote desktop and access, and server / client nightmare

Can you edit your post? Use some paragraphs to make it more easily readable to increase the chance of someone helping you.

Also, please do the following:

1. Download and save this tool to your desktop:

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the results of the tool here in your next reply

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I have a Windows 2000 Server in my home office. Two people need to access this server remotely.
What can I do so these two people can gain access to files that reside on the 2000 Server?

I once had a static ip address that enabled the two users to gain access to the server.

Thank you for looking.

A:Setting up remote access in Windows 2000 Server

The simplest way is to configure an FTP server on the server. That doesn't require any special handling. If you don't have a static IP address, you can use DynDNS or a similar service to map your dynamic IP address to a static URL.

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I have installed SQL Server Express 2008 on my desktop and am attempting to connect to it from my lap top. I have enabled remote connections for SQL Server and opened up a port on my desktop. When I attempt to connect to the server instance from my laptop via ipaddress\sqlserver with the Windows 7 firewall turned on and the port open, the attempt fails. However, if I turn off the firewall and attempt to connect via my laptop the connection is successfull.

I followed the steps to open up the port:To enable port 1433 on Windows 7
On the Start menu, click Control Panel.
Click System and Security.
Click Windows Firewall.
Click Advanced Settings.
In the Windows Firewall with Advanced Security on Local Computer dialog, click Inbound Rules.
In the Actions panel, click New Rule?.
In the New Inbound Rule Wizard, click Port, and then click Next.
In the Specific local ports: box type 1433. Ensure that the (default) TCP radio button is selected and then click Next.
Ensure that the (default) Allow the Connection radio button is selected and then click Next.
Clear or select the Domain, Private, and Public checkboxes as appropriate, and then click Next.
In the Name box, type an appropriate name, such as SQL Server Port, and then click Finish.

Can anyone offer up any suggestion on why I can connect with the firewall turned off, but not when it is on?

Any suggestions are greatly appreciated!

A:Remote Access to SQL Server Express 2008 Windows 7

Quote: Originally Posted by win7newb


I have installed SQL Server Express 2008 on my desktop and am attempting to connect to it from my lap top. I have enabled remote connections for SQL Server and opened up a port on my desktop. When I attempt to connect to the server instance from my laptop via ipaddress\sqlserver with the Windows 7 firewall turned on and the port open, the attempt fails. However, if I turn off the firewall and attempt to connect via my laptop the connection is successfull.

I followed the steps to open up the port:To enable port 1433 on Windows 7On the Start menu, click Control Panel.
Click System and Security.
Click Windows Firewall.
Click Advanced Settings.
In the Windows Firewall with Advanced Security on Local Computer dialog, click Inbound Rules.
In the Actions panel, click New Rule….
In the New Inbound Rule Wizard, click Port, and then click Next.
In the Specific local ports: box type 1433. Ensure that the (default) TCP radio button is selected and then click Next.
Ensure that the (default) Allow the Connection radio button is selected and then click Next.
Clear or select the Domain, Private, and Public checkboxes as appropriate, and then click Next.
In the Name box, type an appropriate name, such as SQL Server Port, and then click Finish.

Can anyone offer up any suggestion on why I can connect with the firewall turned off, but not when it is on?

Any suggestions are greatly appreciated!
Win7N... Read more

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specifically, having problems with a dial up user accessing internet remotely. gives ip address, but ip address is same as default gateway, and have to remote into server, using pcanywhere or the sort to access internet. running routing and remote access and NAT.

A:windows server 2003 remote access problems


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What do I need to do to make a XP machine connect to a Remote access server. This is an apple computer that establishes the connection and then the users can browse a Windows 2000 domain.

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Hey everybody,

Im hoping someone here can help me out. I am running Outlook 2007 on my laptop and Exchange 2003 on a personal server located in my apt.

When I am in my apt. connected to my wireless, as expected, I have no issues sending/receiving email through exchange.

When I am on the road however, I am obviously unable to connect to my exchange server. I setup a VPN tunnel that works successfully and when I manually dial the VPN connection or manually put outlook into offline mode (so that it dials the VPN connection), I am able to successfully get my emails through exchange.

My question is, is there away to setup outlook such that I dont have to manually dial the VPN or put it in offline mode? I set the exchange server account settings to automatically detect my connection status, but it is detecting my network connection as being ok, even though the Exchange server is not located on that network and needs to be dialed in.

I know it sounds lazy and it is, but Id rather not have to manually do anything, especially if I decide to give some of my less computer literate friends email addresses in my domain. Id rather not use IMAP and SMTP due to security issues having to open the ports on the firewall.

A:Outlook 2007 Remote Access to Exchange Server

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I have a Microtik router and can't figure out how to make my IP address static. I believe this is why my remote access on Plex is not working. Please help!

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Hello all,

I have a LAN with four Windows XP Pro clients connected to one Windows Server 2003 machine.

I want to access the files in the server when I go abroad. How can I do that ? I've already given all the clients and the server a static IP.

Another question, are there any security threats that I must be aware of when I connect to the server remotely? I don't want to lose all my data!

Please help. Thank you.

A:Remote file access - Windows Server 2003

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Hi there,

On Linux, we can easily enable remote access to MySQL server, but on Windows, I got no success so far ( a client tried to connect to MySQL on the server)

Here's the steps to do that (on the server computer):

1. Open a DOS command prompt on the server.
2. Run the following command from the mysql\bin directory:
mysql -u root --password=
3. A mysql> prompt should be displayed.
4. To create a remote user account with root privileges, run the following commands:

'USERNAME' is the username to be created.
'IP' is the public IP address of the remote connection.
'PASSWORD' is the password to be assigned for this username.
(IP can be replaced with % to allow this user to logon from any host or IP)

mysql> exit;

So it is. But I couldn't connect to that MySQL from another computer, both are Windows XP.

If you have any experience, I'd like to receive your help.

Thanks in advance.

A:Solved: How to enable remote access to MySQL server on Windows XP

Oh, I got it. It's due to my Windows Firewall. Just turn off it (unsecured) or add MySQL port (e.g. 3306) to the WFirewal's exception.

Have fun!

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If I should not Post this on this forum, feel free to help me and tell me a forum for this.

The other day, I built my first server (Well, not really built it, It was an HP Pavilion XD) I set it up perfectly with Windows Home Server 2011 and when I went to set up remote access, I get this (the attachments)

My router is a Linksys WRT160Nv2. I set up UPnP and did what Microsoft said here for my router: Windows Home Server Router Setup - TechNet Articles - United States (English) - TechNet Wiki

Any help?
P.S. My ISP is Wave Broadband here in Bow, Washington.

A:Remote Access not working on Windows Home Server 2011

Well, the first thing we need to know is, does the server have a static IP address or Dynamic? Normally a server will have a static IP address but sometimes not.

1. Check for a static ip address
2. If not static, change it to a static ip address

Report back what you find and we'll dig a little more.

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I have an amazon cloud server running server 2016 os and have been using a splashtop business account which provides a single remote user access to it (multiple users can only share a session and cannot have their own unless you go to enterprise which requires additional infrastructure).

I now have a requirement to have more than 1 user(1-5) remoting into the machine and working in 5 seperate windows users sessions.

I am wondering if someone can reccommend a safe and secure software solution that will not break the bank.

pretty much all of the remote access solutions i have looked up so far are geared towards single user access or they depend on you having an existing IT infrastructure of some sort to basically host the ras/vpn software services.

I would love to find something simple similar to logmein, splashtop, gotomypc etc. that supports multiple user sessions and is safe and secure.

In previous situations where more than 1 users is required to login I would simply just open rdp access in aws firewall to the end user static ips to give end users access via RDP, however in this case they need to be able to access it from multiple locations which have dynamic internet ips.

I am looking for something safe, simple and inexpensive. 2 step verification would be great..

I am familiar with vpn solutions like neorouter, hamachi (from years ago) but not sure how they stack up with regards to security when compared to splashtop pro, logmein pro etc. nor am i sure... Read more

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Unable to install Remote Server Administration Tools for Windows 8 Release Preview on RTM 8 Enterprise 

Standalone installer available here
fails with error code 0x80004005

Is this because my installation has issues, or would the admin pack files be updated for RTM?

Thank you in advance for any insight

A:Unable to install Remote Server Administration Tools for Windows 8 Release Preview on RTM 8 Enterprise

Found the solution here:


Download the RSAT package intended for Windows 8 Release Preview: http://www.microsoft.com/en-us/download/details.aspx?id=28972Extract the .msu file with a tool such as 7-Zip.Open an Admin command prompt and change directory to where you extracted the .msu.Run the following command to install (if x86 you probably have a different .xml filename): pkgmgr /n:Windows6.2-KB2693643-x64.xmlWait a while. You can look in task manager for pkgmgr. When it disappears, the installation is done.Use the tools as per usual.

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My facilites manager at work installed vpn access on my acer laptop with Windows Vista Basic. He also installed (or enabled, not sure how that works)my remote desktop connection. Whenever we test this at work, I am able to access my work desktop from my laptop no problem while connected to wired internet. I was unable to access the wirless whatsoever at work using acer's basic wireless settings. Purchased USB Wireless adapter and was finally able to access work wireless. Then had no problem connecting to VPN while on work's wireless and no problem remoting in to my desktop. When I try this from my wireless connection at home, I am able to connect to the VPN; however, am unable to access my desktop and am unable to ping my desktop as well. I have tried turning off firewall, tried setting the firewall to allow remote desktop access, etc. to no avail. My work has been unable to help me with this problem as well as my internet provider. I also tried connecting my laptop directly to internet at home using ethernet cable, am still uable to remote to desktop. My computer at work is being left on, no screen savers, no hibernation, windows 2000. Have had help by other techs and have done the following: Set the port forwarding access on wireless router to allow 3389: (See attached screen shot labeled port forwarding) My work OS is Windows 2000. I have no problems accessing remote desktop anywhere OTHER THAN AT HOME THROUGH MY WIRELESS, have a UBEE Info:
cable modem info... a... Read more

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Our networks have Mac OSX 10.4 Tiger computers.
Before our company did the switch and router upgrades, I am able to access a remote machine at IP (altered IP for posting)

After traceroute, I get these results for good and bad machines for comparison.

Good machine:

Admin$: root$ traceroute

traceroute to (, 64 hops max, 40 byte packets

1 ( 1.238 ms 0.551 ms 0.425 ms

2 ( 1.678 ms 1.241 ms 1.097 ms

3 ( 1.174 ms 0.949 ms 0.994 ms

4 ( 194.156 ms 184.046 ms 203.759 ms

5 ( 208.150 ms 199.042 ms 172.366 ms

6 ( 148.200 ms 172.827 ms 189.678 ms

7 ( 200.725 ms 184.572 ms 215.703 ms

8 app.com ( 179.973 ms 172.189 ms 177.798 ms

Bad machine:

admin$ traceroute

traceroute to (, 64 hops max, 40 byte packets

1 ( 1.562 ms 0.553 ms 0.440 ms

2 ( 1.533 ms 1.201 ms 1.028 ms

3 ( 6.138 ms 0.954 ms 0.907 ms

4 ( 69.614 ms 19.054 ms 23.255 ms

5 ( 35.453 ms 48.921 ms 48.752 ms

6 * * *

7 * * *

8 * * *

9 * * *

10 * * *


On Intel Mac terminal (Tiger 10.4.11), I ran these commands:

sudo arp -d –a

sudo lookupd –flushcache

... Read more

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I am trying to access Remote Desktop Connection (RDP), but I cannot find it anywhere on my computer.

I went to Start > Programs > Accessories > Communications and it is not there. I also just looked under Accessories, and it is not there.

I also tried a search for mstsc.exe (the filename for RDP), and the search does not come up with anything.

I tried Start > Settings > Control Panel > Add/Remove Programs, and the file (RDP or mstsc) is not showing either.

I tried to download RDP from Windows, but while installing, I get an error message stating that RDP is already on my computer and it fails to install.

Can anyone help me on finding RDP or removing it so I can install it from Windows???


A:Unable to access/find Remote Desktop Connection

Did you install a full version of Windows XP or a pirated, trimmed version like Tiny XP? If you are running Tiny XP then your out of luck to use the windows remote connection without installing a full version of XP.

However, you can also use software like TeamViewer or VNC which are also remote connection software.

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Here is what we have going on, and could really use some help. First, I am a begiiner (somewhat-maybe a hair above beginner). System is a Dell xps8300, running Windows 7. 16 gb ram.

I don't know if we have several issues, or one that is affecting us in several ways.

This computer, which we have had since June 2011, could never get a good installation of adobe flash 10. Not with IE9 32 bit or 64. It has also been far more prone to picking up viruses than the dell laptop we bought at the same time and running Windows 7 64 bit as well.

About 3 months ago we picked up the internet security 2012 virus, but following the instructions on this site, we were able to get it off and return to normal operation--except we still couldn't install adobe flash 10. Two days ago we picked up the virus that created multiple popups for a windows disk error alert, and again using information on this site, I thought I cleared that infection and was able to restore our start menu items and file folder items.

But ever since this last infection, we get redirects (randomly) that take us to sites like yellow pages, and a couple other seemingly random sites. We cannot open the adobe.com site at all...we can open any other site we want, not adobe.com Tonight I tried to connect with Dell support and they were going to remote in, but no matter how we tried to set the connection up, we could never establish a connection.

Because of all the problems we have had, we have purchased the p... Read more

A:Redirects, blocking remote help, unable to access adobe.com

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next t... Read more

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I have a problem to start Remote Access Connection Manager. When I try to start it manually I've got this error: Error 5. Access is denied.
In Event Viewer I see this error:
The Remote Access Connection Manager service terminated with the following error:
Access is denied.

Any idea how to fix it? I'm running WinXP SP3.
P.S. I already tried to start it manually, fix registry and etc

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Hi guys,

I am facing an issue in our organization. One of our user in the organization has changed the settings such that I cannot ping the system. Similarly I can't even access the system through remote registry option or through Computer Management-->Connect to a Remote Computer. I am getting the error message "Computer_Name cannot be managed. The Network path was not found." I have the Domian Admin rights but I am unable to get information about this system. I have checked the windows firewall setting on his computer by asking him to show me the firewall settings but there is no such configuration that can prevent the form accessing the system.

Can you please help me out what could be the possible reason for this??

A:Unable to Ping the Machines and Access the Remote Registry

Many possible reasons; network cable unplugged, network adapter disabled/driver problem, changed ip address, dns record changed/deleted. Knowing what settings the user changed would be a good start at fixing this instead of starting with --> "is the computer on" etc.

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1) Remote desktop access issue.

2) ISP is Zen Internet

3) FTTC connection

4) Netgear WNR3500L with FW V1.0.2.50_31.1.25NA

5) Windows Live Essentails from home network PC and Norton from Works PC

Having a trouble accessing my MAC runing OSX Mavericks from windows remote desktop app on Windows 7 machine.

Both Mac and PC are on the same home network.

Used to work with out issue but for some reason now, even on my internal home network I'm not able to access the Mac from my Win 7 PC. Used to be able to access it from external also.

I have a dyndns account that is currently working and configured.

I am able to use VNC fine, as well as Google Chrome remote desktop app, and logmein. All internally and externally.

The router is set to a publice static IP assigned by my ISP.

I have my target machine configured on an internal static IP on my network.

I have made sure that port 3389 is forwarded via my router to the target machine static IP.

When I try accessing via Windows remote desktop I get a message that reads

Not sure what else could be preventing me from using this as it was before now. The reason I'm still still trying is that the Windows remote desktop worked far better than any other remote desktop solution.

I get crazy screen refresh lag using VNC to the point it's almost not worth using it. Even when used on my internal network.

Any help appreciated.

A:Windows Remote Desktop Unable to Access MAC From Internal or External

I am presuming that you have a static IP Address configured on the MAC? If not, you will need one.

The first thing I would do would be to download the latest version of the MS Remote Desktop and do a re-install of it:
Download Microsoft Remote Desktop Connection Client for Mac 2.1.1 from Official Microsoft Download Centre

Have you tried using Logmein? I've found it to be very stable.

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We have Remote Desktop Connection Client for Mac which provide access remote desktop for Windows Systems.

But We unable to access Windows 8.1 or Windows Server 2012 with same application.

Please provide any resolution.


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Hi techguys,

I am running Windows XP SP1, AMD Athlon XP 2600+, with 1GB or RAM. I recently purchased an X-micro bluetooth adapter. What I want to do transfer some freeware applications to my Samsung D500 cellular phone.

I access my Network Connection, and choose to create an advanced connection to another computer directly, using COM5 (the port set aside for bluetooth). When I get to the Network Connection Wizard's Host or Guest Page, I select my computer as host, and I click Next. The computer thinks for a bit, and eventually, I get presented with an error saying "Incoming Connections depends on the Routing and Remote Access service which was unable to start.". I checked the Event Viewer and got this message:

"The Routing and Remote Access service terminated with service-specific error 340 (0x154)."

I have checked on the Internet for solutions, the majority say that I should check that NetBIOS is enabled in my TCP/IP network settings. This I have done, and it is indeed enabled. The problem still persists. I am unsure what other services Routing and Remote Access depends on.

A friend mentioned that it might indeed be a problem with SP1, and that I should reinstall it. This seems a rather drastic solution though.

Would anyone kindly help me with this problem? I would be most grateful.

PS: In Event Viewer, I also found another error but I am unsure how it is related to the above problem. The error is for perflib and says:

Th... Read more

A:Routing and Remote Access unable to start - service-specific error 340


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I've been running a hosted web service on my home PC running under XP for some time now. I just bought a new PC with Vista and moved all my software onto the new box.

The problem I have is that I can't remotely connect to my webserver now.
(I use a free proxy service to test this out). My router is receiving requests as evidenced by the log files.
I've put an exception entry in the firewall rules to allow access on port
8080 and switched the pass through from the router to the internal IP of the Vista machine.

I guess it is a simple configuration issue in Vista but I seem to draw a blank whatever I try, i.e. disabling the firewall. Any help would be much appreciated.

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I have windows XP and a Linksys Router. Everything worked perfectly until recently when my Comcast modem went out and they came and installed a new modem. Now my router shows the proper illumination of the LEDs, but I cannot access the server (Comcast) with either of the 2 computers connected to the router.
If I hook the modem to the PC directly, all is well, but not with the router in place. I'm sure the answer is simple, but I just have not managed to come up with it. Turning the power off and on on the router, modem, and PC doesn't do any good. Thanks for any help. Barney
Barney E. McLarty
191 Love Bridge Road
Calhoun GA 30701-4913
(706) 625-5459
[email protected]

A:Router unable to access server

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I have a problem to access file server on Windows Server 2000 from a Windows 7 PC. For your information, due to some reasons, both Windows 7 and Windows Server 2000 are in different domain.

I have tried all suggested solutions which are :
i. to unchecked both attributes in 'Network Security : Minimum session security for NTLM SSP based (including secure RPC)' for both clients and server.
ii. to apply 'Send LM & NTLM - use NTLMv2 session security if negotiated' in 'Network Security : LAN Manager authentication level'
iii. to make sure the time setting for both Windows 7 and Windows Server 2000 are the same.

But still, i couldn't access the file server. In fact, each time I entered domain\username to authenticate, it will give out this message :

Since I am kinda new to this troubleshooting things, it would be great if someone can tell me why does this happening. Is it because of the different domain?

thanks in advance.

A:Windows 7 unable to Access file server on Windows Server 2000

To connect to the server you would need to enter the credentials of the domain user on the server that would have access. For example if the domain was 'home' with a user 'Josh' then I would put:


As the username. If you want to get advanced you could try and form a trust with the other domain in active directory so that the other domain has permission to access the server


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I have used several different programs lately that whenever they try to validate my information from the web, I get an error that the program is "unable to connect to remote server." I removed my anti-virus software and disabled windows firewall, but nothing seems to work. Internet Explorer and Firefox seem to work just fine. The other weird things is that these programs work just fine when I use them on my laptop which is connected to the same router. Thus, the router is not the problem. Since I have the same problem with multiple programs, I'm assuming that there must be something wrong with my windows network settings. I am running Windows XP

Any ideas of what fixes I can try?

A:Solved: "unable to connect to remote server" on multiple applications

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We have been using EFS to encrypt our documents on a centralized Windows Server 2003 server for over a year now. We have never had any issues until recently. Two nights ago, we restarted this server after some Windows Updates. Now, two of our users are unable to decrpyt their documents stored on the server. It just keeps showing "access denied".

All of our computers are running Windows XP. It is like it is something with the certificates - almost like it replaced the one that was there with a new one and therefore can't decrypt the documents.

I can see that when I save a new file to the encrypted documents folder on the server that it is encrypting them still, and I can decrypt and open anything that I have saved since this happened. I can also see that these files that I have saved and encrypted recently have a different certificate thumbprint.

Is there some way to get back the old certificate? I tried a system restore to a couple of days before we saw any problems - no luck.

Please help, one of the people whose documents won't open is my CEO!!

A:Unable to access encrypted files stored on server

Here's a wealth of information for EFS on Windows Server 2003.

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So I'm having an issue with my Ethernet connection. Here is the issue(s), and the steps I have already taken.


1 - I am connected to ethernet but have no internet access.

2 - Ran Diagnostics getting the error "Ethernet doesn't have a valid IP configuration"

3 - Went into admin CMD and typed ipconfig /release. Then ipconfig /renew.

4 - Received the error "Unable to connect to your DHCP Server. Request has timed out."

5 - DHCP service is running and automatic.


Here is the IP information from CMD:

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Kirk
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : neo.rr.com

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-46-5D-B1-A9-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5564:2a52:ac93:47d%10(Preferred)
Autoconfiguration IPv4 Address. . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 173033053
DHCPv6 ... Read more

A:Can not get internet access from Ethernet. (Unable to connect to your DHCP server)

its the DHCP service on the router its referring to

You have a wireless connection shown in the ipconfig /all
are you connected to wireless and is that working on the same router ?

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I need to set up my Win7 desktop so I can access it (and my home cloud) from the road with my Win7 Laptop. Should be pretty simple...except, the Remote Access Functions DO NOT APPEAR on the [System Properties] pop-up on the [Remote] Tab

See pic attached..

Cannot fill in the form, if the form ain't there.

Heeeep, please.

A:Remote Access: SystemProp>Remote>NO Remote Functions Visible

What version of Windows 7 is installed on your computer?


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