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Lenovo Companion v.3.72.1.0 - not working on flex 3 1580 after upgrade to Windows 10 1703

Q: Lenovo Companion v.3.72.1.0 - not working on flex 3 1580 after upgrade to Windows 10 1703

respected all,lenovo companion not working properly after upgrade to Windows 10 v 1703 (creator update)its shows errror even after update of system interface foundation driver Modle no: flex 3 1580 type 80R4system interfae foundation driver v 1.0.76.0lenovo companion v 3.72.1.0Windows 10 - 1703 requsted to all please informe me if any has fix for above issue.i had attached screen shot for above reported problem too. thank

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Companion v.3.72.1.0 - not working on flex 3 1580 after upgrade to Windows 10 1703

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 98

Hi, I was thinking of buying this hybrid:https://www.newegg.ca/Product/Product.aspx?item=N82E16834332513 And then upgrading it with this:https://www.newegg.ca/Product/Product.aspx?item=N82E16820250085 I'm not clear on whether this voids the warranty or not? As close as I can understand it, it "may" if I mess something up? I've opened at least 100 laptops without messing anything up, so I'm confident I can do it without damaging anything, but I have also seen motherboards and touchscreens die in the first year, and don't want to mess up that part of the warranty for an SSD upgrade. I figured I'd make sure it powered on, then shutdown, crack it open, install the M.2 SSD, clone everything over, wipe the old SSD once into windows, and then finally perform the product registration. (Which uploads all your hardware specs? So they'd know everything was A-Okay with the new drive in place?) Thoughts? Anyone got more info on how strict they are with self service?

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RELEVANCY SCORE 87.2

Hello all,

I have a problem installing windows 7 on my new windows 10 laptop. I find it very weird how I change settings in the BIOS to support all legacy stuff like windows 7 and I try to boot from USB all the way to dvd and nothing works. What I mean is when it is done booting, it says " No drivers were found" and there's not a hard drive for me to choose windows 7. It's weird though because there are windows 7 drivers on the official support page, yet I can't install it?

I just need to see a hard drive listed but nothing pops up, and yes I've formatted it already using diskpart.


Thanks

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RELEVANCY SCORE 87.2

Hello everyone. I must say that it is a lovely laptop but the touch screen issue is making me very upset. I called  Lenovo and Microsoft support and those people doesn't even have a bit of knowledge. Many incertain process and lot of doubts in them. But it can't be a hardware problem. I bought it 1 week ago and when I opened the factory sealed box the touch screen worked perfectly! And a few hours later would stop working. No pen and touch input available, no hid compliant touch screen in device manager. I read almost every thread about this complain in this forum. Tried everything without success. The laptop is 99% good.. But without the touch screen is like trash. Hope someone can understand and if there's a solution, please tell me and I beg you send me specifics links or specifics procedures, please don't tell me "go to support.lenovo.com"  or "do a system recovery or windows 10 update", etc. Thank you. 

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RELEVANCY SCORE 80.4

My screen has been plagued by yellowing in the corners but the digitizer is perfectly fine. I was wondering if anyone has any answers on whether or not you can just replace the lcd on laptop without replacing the whole screen/digitizer. the whole screen is 150 dollars and a lcd is just around 50-100. Also if you can point me to any part # or repair manuals that would be great. Thanks

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RELEVANCY SCORE 79.2

Sometimes when I'm using my Lenovo Flex 3, the screen suddenly turns blue and it does not respond unless I hold the power button to force it to shut down. Here are some errors/stopcodes which I've also received on other occasions. Any suggestions/advice would be appreciated! Thanks

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RELEVANCY SCORE 79.2

Please help! I've been using sleep mode for pretty much the entire time that I have had this laptop (one month plus).  This is the first time I sent it into sleep mode for the evening and awoke the next day to find that the laptop refuses to wake up.  The keyboard will light up merrily along with the power button, but the screen will not turn on.  The fans are also running full tilt.  I can hear them running loud and clear, which is abnormal as during normal operations I cannot hear this machine running at all.  After having a jet engine for a previous laptop, this was one of my favorite features of the Flex 3. I have tried doing a ton of different things to get the laptop to wake up again including power resets and using the Novo button.  Nothing has worked.  If I could get at the battery and motherboard battery without voiding my warranty, I would.  My only solution is to try to run the battery down by leaving it on with the keyboard lights as bright as they will go and let the fan run like a jet engine.  Hopefully this will drain the battery in faster than the 4 days that everyone else was reporting.  Anyways, I don't know how everyone's Flex 3's lasted that long on battery anyways.  Mine kept turning itself on. The point of this post is to ask what I can do so that this issue never crops up again.   I love this machine, but if this becomes a recurring problem, I'm going to have to can it and g... Read more

A:Lenovo Flex 3 1580- Will Not Wake Up from Sleep Mo...

Have you tried updating the BIOS for your model yet? I have the same one and had problems with it never waking up from sleep. Haven't had a problem with it since the update though.

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RELEVANCY SCORE 79.2

I have had my lenovo flex 4 1580 for less than a year, and while I love it there seem to be problems. And I am a law student so this is causing me a lot of anxiety. In the last few weeks the computer has started to freeze, and requires me to physically press the power button to restart it. I have tried a system recovery before the installation of windows 10 creative, I have tried unistalling/reinstalling java, I continue to check my system for updates. I have disabled the background apps. I am not running alot just mozillafoxfire, microsoft word, spotity (maybe), google chrome, and that is about it. And yet the CPU and or memory will  just shoot through the roof and it will freeze. It feels like there is some big program running in the backgroud but I have checked the task master and I do not know what it is..... Now it says that the computer is plugged in and it is not charging...I have checked the conservation mode is off, I tried the settings airplane mode is off,  I do not see any other other problems...am I missing something. I am hoping that these problems can be fixed, quickly, 

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RELEVANCY SCORE 79.2

Right now I have a problem with the w key on my laptop key board.  For all the other keys it registers a press when you feel the key give way.  However for my w key you do not have to press it, only rest you finger lightly on it and it will register a keystroke.  This is a problem for me because I rest my finger on W S and E all at the same time which leads to a lot of random w's throughout my typing.  Let me know if there is anything I can do other than replace my keyboard.

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RELEVANCY SCORE 79.2

I can not find link of update file for BIOS on official support site.Lenovo companion offers download BIOS update of another types laptops(YOGA 3), but I don't want do it. I think it's dangerous.What should i do? 

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RELEVANCY SCORE 79.2

My old W8.1 Flex 15 has it in the apps, and I use it to blow out internal dust, and to also reset the battery condition gauge.  I see this Lenovo Utility listed in the add/remove programs area of the control panel of my Flex-3 1580, but can't find it elsewhere to get it to run.  How can I get this Lenovo Utility to open, and use its features.  Thank you.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 79.2

I recently purchased a new Pioneer DDJ SB2 DJ controller. Upon downloading the neccessary software and firmware from Serato DJ and Pioneer, I connected my controller to my computer via usb cord provided by Pioneer. However, when I opened Serato to start playing around, a error message came up saying that my hardware was disconnected. I looked up support from Serato as I thought it was a software issue. I quickly realized it wasn't after going through all the troubleshooting steps they provided. I then asked my friend to try out the program on his computer (MacBook), to see if it was a software issue or a computer problem. As expected it instantly worked on his laptop without any issues. I determined it was a problem with my computer. I took it to Geek Squad so they could have a look. Unable to fix it, they believe its a Windows 10 issue. So now I am coming to Lenovo to see if they can fix this problem. I find it ridiculous that out of nowhere my computer can no longer detect a usb plug in from my iPhone, external harddrive, and DJ controller.  Has anybody else had these issues?Specs: Windows 10Version 1607Intel Core i78.00GB RAM64-bit operating system

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RELEVANCY SCORE 79.2

Hi all, I recently upgraded my Ideapad Flex 4 with a new SSD, and shortly after began noticing random shutdowns, black screens, and failure to POST (it looked as though the BIOS had failed to initialize entirely, as the screen/keyboard backlights did not turn on). These symptoms often happened after the laptop incurred some form of shock, IE: picking the laptop up, setting it down, opening/closing the screen, or even simply tapping lightly on the keyboard or chasis. However, if the laptop were left completely undisturbed, these symptoms would not occur often. I tried literally everything I could imagine short of buying a new motherboard. I reseated (and then replaced) the RAM, I removed the batteries and let it sit overnight, I even tried flashing a new BIOS rom. After all that, I switched the SSD with the original HDD, and it works fine now (actually a little better, because the embedded controller had needed resetting for a while, but I hadn't gotten around to it until then). I wasn't aware that a simple SATA SSD could cause a laptop to fail to POST. As this happened several times over a couple of days, is there any chance of long-term damage to the MOBO/BIOS i should watch out for?

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RELEVANCY SCORE 79.2

I have a Lenovo Flex 4 1580, I have enclosed a screen shot, it is "Plugged in and not charging" ? How do I fix this? I tried restoring to a recover point, a full system wipe and reinstalling windows, but so far nothing has worked. What do I do?


























Screenshot (228).png ?395 KB

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RELEVANCY SCORE 79.2

Can the device (USB 3.0 TO VGA/HDMI ADAPTER) with 2 external screens be used in Lenovo - Flex 4 1580 plus its own HDMI port to connect the 3rd screen?

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RELEVANCY SCORE 79.2

I recently purchased a new Pioneer DDJ SB2 DJ controller. Upon downloading the neccessary software and firmware from Serato DJ and Pioneer, I connected my controller to my computer via usb cord provided by Pioneer. However, when I opened Serato to start playing around, a error message came up saying that my hardware was disconnected. I looked up support from Serato as I thought it was a software issue. I quickly realized it wasn't after going through all the troubleshooting steps they provided. I then asked my friend to try out the program on his computer (MacBook), to see if it was a software issue or a computer problem. As expected it instantly worked on his laptop without any issues. I determined it was a problem with my computer. I took it to Geek Squad so they could have a look. Unable to fix it, they believe its a Windows 10 issue. So now I am coming to Lenovo to see if they can fix this problem. I find it ridiculous that out of nowhere my computer can no longer detect a usb plug in from my iPhone, external harddrive, and DJ controller.  Has anybody else had these issues?Specs: Windows 10Version 1607Intel Core i78.00GB RAM64-bit operating system

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RELEVANCY SCORE 79.2

Hi,As soon as I switch my laptop, I can see the desktop top image with pink and fuzzy look. It stared with yellow dull screen at he beginning before the pink color shown up. The screen will be in dull yellow while I open chrome or any white background appllication. The pink clor comes up if I open a video or any other apps without white background. This also come in safe mode. I have done the graphic driver update and see the same problem. Dont know what is the actual reason. Please help me..!!

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RELEVANCY SCORE 78.4

Hi all, Last night, I managed to power on an old Flex 3 15" that I had lent to a friend. When it started booting, it prompted me to press a key to skip disk checking. Being curious as to whether the laptop has a HDD issue or not, I let it run. It now has been over 24 hours, and without a progress-bar, I'm not sure if it is stuck or is actually working. I'm not sure as to how much data is on the drive since he returned it to me without giving me his password. Any suggestions as to what to do?

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RELEVANCY SCORE 78.4

I've searched the Lenovo site and can not find the replacement part number for my laptop (Flex 3-1580, Model 0007US, Machine Type 80R4, SN R90HAFJB) digitizer screen.  Can anyone provide me with a link to the part needed and a video/pdf on how to do the replacement? Thanks 

A:Lenovo Flex 3-1580 digitizer screen replacement

Hi there, the part number for the digitizer assembly is 5D10K42174, here's one on eBay; http://www.ebay.com/itm/5D10K42174-Lenovo-Flex-15-6-FHD-LED-LCD-Touch-Screen-Glass-Digitizer-Assembl...
 
Refer to the HMM (pg 59) for instructions on replacing the screen: https://download.lenovo.com/consumer/mobiles_pub/lenovo_flex_3_1480_flex_3_1580_hmm_201509.pdf
 
Plus, here's service training videos: http://lenovolearning.bhivesoft.com/bhive/t/1004/course_launch_frame.jsp?id=8173
 
 

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RELEVANCY SCORE 78.4

I have received two updates from Windows Update in settings on Windows 10. They are for the Flex 4-1580 and they are Lenovo Firmware 2.22.0, which released on 2/23/2017,  which failed to install, and Lenovo Firmware 2.23.0, which released on 3/24/2017, which failed to install as well. I was wondering if anyone has faced the same issues, and if so, how you may have gone about to resolve it. 
 
 
Thanks.
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 78.4

I have a lenovo flex 3 1580 80r4 laptop the one with the nvidia 940m graphics card, this one -> https://www.cnet.com/products/lenovo-flex-3-1580-80r4-15-6-core-i7-6500u-8-gb-ram-1-tb-hdd-80r40007u...  anyways my daughter got a few drops of something sticky (soda) under the keys, it wasnt enough to damage anything, but now a few of the keys are a bit sticky when u press them, my question is how do you remove the keys one at a time without breaking them, i heard laptop keys are easy to break, and im pretty sure there is some kind of clips holding them, anyone know? thanx

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RELEVANCY SCORE 78.4

I recently purchased this laptop and did not spend any time playing on the keyboard prior to the purchase.  I am now regretting this purchase as I cannot understand nor adapt to the right shift key not being in the standard location. Why would Lenovo design a keyboard that would not be conducive to touch typing? I cannot seem to change my 45 years of touch typing experience to accomadate this major change.  It makes no sense.  Is anyone else having this issue and what if anything can be done about it?  

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RELEVANCY SCORE 78

On My T420 I have just upgraded from Windows 1611 (Anniversary Upgrade) to 1703 (Creators Upgrade). As a result Device Manager reports a conflict in a basic system install stating no driver is installed for VEN 1180 - DEV E822. This is the Ricoh Multicard reader.Under Windows 10 1611 it had worked without problems. It works fine under Ubuntu 16.04 (has dual boot system).I have tried installing the latest driver version 2.22.18.01 released 8.6.2015 stated to be for Windows 10 and although no conflict occurs during the install, following a reboot it still shown as missing under Device Manager.The T420 is not listed under Lenovo's list of tested devices for Windows 10 1703.Has anyone else had any expereince or knowledge on what can be tried?Maybe I will just try the Windows 8 driver (version 2.22.18) from the Windows 10 driver was produced from.

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RELEVANCY SCORE 77.6

Dears, my laptop has 2 adjacent Bright Pixels+ overall Yellowish Screen on White Background, is the yellowish screen normal on all lenovo flex 3 laptops? can my screen be replaced with 2 bright adjacent pixels, below attached pictures for the yellowish screen and bright dots ??

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RELEVANCY SCORE 76.8

Help Lenovo Flex 3  1580 80R4 screen is constantly going black when the computer is still on forcing me to reboot all day long while trying to work.  Hard boot, resetting battery usage and screen dispay setting have not worked. It has done this since the day I got it nothing I have tried stops this HELP!!! Is there a download or something as a fix??

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RELEVANCY SCORE 76.8

I accidentally deleted my nvidia graphics drivers, and the latest version doesnt work. Knowing the drivers which came with the computer will let me re install them. Thanks.

A:Lenovo flex 3 1580 Nvidia graphics drivers fabric version

You might check to see if the earlier drivers are still present on your system by doing the following Right-click on StartSelect Device ManagerLeft-click on Display Adapters to expand.Right-click on your display adapter, and select Update DriverSelect "Browse my computer for driver software"Select "Let me pick from a list of available drivers on my computer"This should provide a list of drivers previously installed on your systemTo switch to one of them, choose an older driver and click Next.It would be hard to know exactly what driver was installed when your system was new, because Lenovo does not provide release notes for its drivers as its certifies them, but older drivers for the Nvidia 940M card should be available from Nvidia, as well as newer driver versions that those release by Lenovo that may resolve your problem. which can be found here https://www.geforce.com/drivers Good Luck,     

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RELEVANCY SCORE 76.8

After one year of use, lower left display cover popped open and will not remain snapped shut. Can this be repaired?

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RELEVANCY SCORE 76.4

I have a Flex 3-1580 Laptop (Lenovo), 80R4
Windows 10 (64-bit)
 
Several keys do not work
Space, backspace, the center enter key, and the forward slash.
 
Any ideas why this would be happening?
I've plugged in a USB keyboard, and all the keys on it worked.
 
I got this laptop new in the Spring.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Flex 3-1580 - Some.Keys.Not.Working

Hi kelcin , 
 
Welcome to the Community Forums.
 
Noticed how the keys are localized and aligned (Space, backspace, the center enter key, and the forward slash.) , as this maybe on the board level of the keyboard and not just the key itself. 
 
If the same failure would also happen in the BIOS then probable hardware issue should be reported to technical support team for in warranty repair. 
 
1-877-4-Lenovo, 1-877-453-6686 Schedule a Callback for faster support
English  24 hours a day 7 days/week 
 
During business hours, you may also engage with live chat support.
 
Hope this help answer your concern . 
Update us how it goes. 
 
Regards
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 76

Can I upgrade/[replace the 500gb SSD]  with a 1 tb SSD?  I could have bought a 1 tb HDD so thought it could handle a 1tb.I do not like to MIX data and OS on same disk/parition so since the Lenovo only has one slot, could get a 1 b SSD and partition.

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RELEVANCY SCORE 75.6

Yeah, so, as you can see fro the title, my laptop is having some issues xDWhat I can tell y'all is it's not that stuff was out of date because I made sure everything was up to date. Then I read on here that to fix the keyboard issue, I could factory reset it. But that didn't work (Note: I haven't updated anything after the reset). Frankly, I don't know what to do. I'm jsut glad it's a touchscreen so I can do some stuff.As far as the wifi thing goes, it doesn't search for wifi. Even when I tell it too, it just turns it off. Product Info (after reset):Edition: Windows 10 HomeVersion: 1607OS Build: 14393.0Product ID: 00326-10000-00000-AA093S/N: R90HSW77Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz  2.59 GHzSystem Type: 64-bitPen and Touch: Touch support with 10 touch points Please keep in mind I can not use anything except the touch screen and on screen keyboard.Thanks in advanced. Edit: I forgot to mention that the battery icon is now always showing full and charging (though my battery saver still kicks on), and the pc will not hibernate by closing the lid.

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RELEVANCY SCORE 74.8

Hello, I sold this computer to my friend from my job. It is a great computer and it was at a great deal but we are having 1 issue. The SD slot is not functioning properly. When we insert the sd card into the slot the card's information does not show up. When we look in the device manager it is showing as a unknown device. I tried googling it and going through all the websites and I found some drivers for it. When we install the drive it is the exact name for the part but nothing happens. After we restart it it is still in saying unknown device. We cant use the automatic update service by right clicking the driver and selecting download from the internet because it says there was an error while installing the driver. I also saw that this was a common issue for this model. I am thinking the only way we may be able to solve this is to just get a extended warranty and send it in to the shop. My friend lives in houston and i am in denton so just be paitent if you want me to have him do something to test. The laptop is currently out of warranty. Thanks

A:Flex 3-1580 Laptop SD Card Not Working properly

The driver you need should be this one from the Lenovo support site.  

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RELEVANCY SCORE 74.4

CAN MY LAPTOP INSTALL A REMOVABLE CARD FOR THE BETTER PERFORMANCE!!!PLEASE HELP ME LENOVO SUPPORT COMMUNITY!

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RELEVANCY SCORE 74.4

CAN MY LAPTOP INSTALL A REMOVABLE CARD FOR THE BETTER PERFORMANCE!!!PLEASE HELP ME LENOVO SUPPORT COMMUNITY!
 
removed serial number per forum rules - mod

A:LENOVO FLEX 3 1580 LAPTOP Serial Number: xxxxxxxx Machine Type Model: 80R40007US

Are you asking about memory?  SSD?  Other?

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RELEVANCY SCORE 72.8

My sound on my Lenovo Flex-2 15 has not been working at all lately, despite the fact that I have downloaded both sound drivers. I have Windows 10, which I installed shortly after getting my laptopn refurbished in September 2015. (It came with 8.1.) Please let me know of any solutions that you have found to work. Thanks,Jeff

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RELEVANCY SCORE 71.2

Excited about Win10 but highly frustrated as try and load Aura instantly receive a pop up notification   Alpha main has stopped working  it then closes the Aura application down?  













Solved!

Go to Solution.

A:Aura not working after Windows 10 upgrade FLEX 20

I'm getting this same issue as well. Very disappointing.Hope a fox is coming soon.

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RELEVANCY SCORE 69.6

Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

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RELEVANCY SCORE 69.6

Purchased a Flex 4 1580 from Costco (i7-7500U Processor at 2.7GHz, 16 GB ram, Intel 620 video) and wiped the SSD to install Windows 7 Home Premium 64 bit. I am half way through, and discovering that Lenovo doesn't offer Windows 7 drivers for the Flex 4, only Windows 10. Can someone point me to Windows 7 drivers etc for the wifi, video etc that would work? Like will the Flex 14 drivers be ok? Thanks! Mark

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RELEVANCY SCORE 68.8

New P7 1, Hardware Settings Just Hangs with "Initializing Settings" message. System Update working OK..I deleted the other 2 lenovo proghams because they  indicated that they were  included in Lenovo Companion.Should I delete Lenovo Companion and download it and re-install it?

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RELEVANCY SCORE 68.8

I have an IDEAPAD-100-15IBD (though I do not think that is necessarily relevant)... There has been a new driver released for the Realtek Wireless driver in Sep 2017. This driver IS available on the Lenovo website under the driver support section. But the Lenovo Companion software that is supposed to identify updates available for this computer is not identifying that this driver is even available. Note however that the software does identify other drivers, just not this one. The way I discovered this was that there was an incompatibility that was identified with tech support and I needed to check for a new driver. Since the software did not identify this, I had to go to the website to find it. Unfortunately, the driver is still not compatible and I had to roll back the driver to an older version. But the older version is not compatible with Windows 10 OS updates. So what I need is for the software to identify once a new update is available. But for that to happen, someone needs to look at why Lenovo Companion is not identifying the current driver that is available...There is something wrong. I hope this can be seen and/or passed on to the software or process engineers behind this software or process.

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RELEVANCY SCORE 68.8

My Ram is an 8GB DDR3L currently, and i want to upgrade it to a 16GB ram, but i saw CNET.com that the max for my PC is 8GB while intel says the CPU i have (i5-6200u) can take up to 32BG. Which is correct or what is the max memory level i can use.

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RELEVANCY SCORE 68.8

I have an Edge 2-1580(80QF0005US) and i want to change my processor. I plan to upgrade to the i7-6500u and I've been researching for a while but i don't think i'm ready. What do i need to know before i go ahead? How do i know if my board is compactible? What do i have to consider?

A:Lenovo Edge 2-1580 CPU Upgrade

Hi PeterEsenwa , 
 
Welcome to the Community Forums. 
 
Based from the parts look up for Notebook LN Edge 2-1580 I5 8G 1TB 10H Machine Type - Model 80QF0005US CPU is non upgradable as it is connected part of the systemboard. 
 
Current Intel® Core? i5-6200U Processor socket is BGA (Ball Grid Array) attached to the board.
Upgrade may include the entire board (page45) itself.
 
Hope this help answer your query. 
 
Regards

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