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keyboard fail in g470 after BIOS update

Q: keyboard fail in g470 after BIOS update

Greeting i updated the BIOS to lastest version, and the keyboard start to beep, the operative systems dont work fine, some keyboards have malfunction with the shift key, my keyboard is in spanish, with the english version of the keyborad the problem is solved. The motherboard in the notebook is ok, no conectors damage. PD: excuse my english i'm spansih native speakers

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A: keyboard fail in g470 after BIOS update

Rickynet wrote:
Greeting i updated the BIOS to lastest version, and the keyboard start to beep, the operative systems dont work fine, some keyboards have malfunction with the shift key, my keyboard is in spanish, with the english version of the keyborad the problem is solved. The motherboard in the notebook is ok, no conectors damage.

PD: excuse my english i'm spansih native speakers

From what I understand your notebook works fine when using English keyboard layout, but does not work as expected if you change to Spanish keyboard layout.

Check your BIOS for a language or region setting and adjust as needed. Also - look in control panel for keyboard settings and install additional keboard layout for Spanish.

Good luck.


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Hi @all

how can i make a bios update on the Keyboard extension?

Bios from Tablet is 1.70
Bios from Keyboard is 1.50

When i start the update, the update say "Your Bios is up to date!"

Sorry for bad english, it is not my native Language


A:Satellite Click Mini - BIOS Update Keyboard extension fail

If your BIOS is already up to date, you don’t need the BIOS update.

and you can use only the BIOS which is available on the Toshiba download page

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I have used the Toshiba support download page to identify my model A205-S4629 Satellite laptop and downloaded the following BIOS update utility sa200f0v520.exe.

After building the IOS install disk and running the Phoenix Phlash16 utility I get the following message "File has different BIOS part number".

The utility is using the following image file MW10M520.ROM.

Any input is appreciated,


A:Satellite A205-S4629 BIOS Update Fail - File has different BIOS part number


As far as I know the BIOS package downloaded from the Toshiba US driver page contains the WinRAR 32-bit self-extracting ZIP file which includes both Windows-based and diskette based BIOS update installation options.

Did you try to update the BIOS using Win-based BIOS?

What OS do you use?

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Hi. I have a dell inspiron laptop. My problem starts when i tried to update my bios from a07 to a15. While the update is running my laptop screen suddenly turned blank but my laptop is still on. What should i do?

A:Bios update fail. Blank screen while updating bios

Please check and see if you can get into BIOS. By the way list Dell model number and version of window. Ex: Dell Inspiron 3543, windows 10
1. Power off computer
2. Power on computer, quickly start tapping F2 key continuously. Hopefully, you'll be able to see BIOS screen.

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Bluetooth not working after installing Windows 10 on G470
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
                   Added Subject line to body of message.

A:G470 - Bluetooth not working after installing Windows 10 on G470

Hi ashu2000 , 
Welcome to the Community Forums.
Checking on the Lenovo supported systems list for Windows 10 Upgrade ,  "not listed, it hasn?t been tested for Windows 10 upgrade and is not supported. " for the G570 .
Same reasons why on the support site , drivers for windows 10 is not available. 
There are claims that it works ok but some have reported devices and apps not working after the upgrade. 
You may check related threads here . 
Would there be any yellow or black down arrow marks on the device manager . 
If that is the case , then you may want to try checking the hardware ID to download specific driver directly from the manufacturer if the Windows 8.1 version driver would not help.
Example for Broadcom Bluetooth 4.0 Driver or use windows updates to install appropriate drivers
On device manager , you may also use built in drivers in Windows 10  doing upgrade drivers and, browse on this pc , let me pick option, and choose recommended ones on the list .  
Hope this helps. 

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I downloaded bios file from dell website, clicked on setup file and all it did was create a windows flash system file in same location as setup file. Nothing else happened from there, haven't been able to update bios in dell 531

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my HP-Pavilion-g6-1d00-Notebook never update bios it has Insyde F.31, 10/23/2014 it can't update. i try to install F.33,F.42,F.48 but all fail F.33 install fail and give error "IHisi not support current bios" , and this error "BIOS did not support InsydeFlash !"please help me to update my bios

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Everytime I try to update my BIOS on my laptop I get this error:

BIOS update failed! New Bios is not compatible with the current system BIOS.
New BIOS part number doesn't match system BIOS part number. Error Code: -120
See the Help for troubleshooting

an I doing something wrong HELP

I am using Fujitsu Lifebook AH530

A:BIOS Update Fail

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I am trying to update the BIOS on my T480 to version 1.14, however I am getting the errror: 'The Process does not recognize this system. The process has been canceled.' I have downloaded the BIOS update from here: https://pcsupport.lenovo.com/pa/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-... I have tried for T450's, T480s's and a plethora of others, but it wont work,

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Hey guys,i have a problem after trying to update my my T440.During the update on Windows, it restart several times and on the last time it wont power on properly.The screen stays black and it won´t boot.So i think my bios is broken.What i can do ?thanks for help!  

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Second time this has happened - using the Lenovo utility to update BIOS, it "sticks" on a black screen, even if left overnight to run. Have to take out the battery to reboot, as the power button is inoperative.

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Hi, Can someone help me. I have the Thinkpad Yoga 460 and I tried to update the BIOS using the BIOS Update Utility on the Lenovo website but it took way too long so I decided to restart the laptop. But now it won't boot up, it only beeps 5 times continued by another 5 times, and then nothing. I looked it up online and tried clearing the CMOS but no luck. Is there any way to fix this? Thank you.

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Setup a new Slimline tower today 260-a010z , HP support asst had several updates avail, so dl'd them & install, restart & assistant tells me again to update bios which I already did & created a flash drive backup! BIOS Update (ROM Family 822A) Softpaq Number: SP77849 Version: F.14Ap1. Also HP Sure Connect, Realtek Card Reader Driver (Windows 10v1607) & Realtek Wireless LAN Drivers upated but still show needing to update. Is there a fix pending for these errors? Thx

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i downloaded a bios update tool from HP website, but while updating the bios, there was a power black out. my laptop couldn't come out of herbanation and it can't boot. only the power button light, caps lock light and WiFi light are working, the fun is also working but it can't boot.i have tried removing the battery, power adapter and press the power button for a minute, nothing has changed..is there any solution for this problem.the pc is HP625 notebook

A:bios update fail, pc can't start

Hey,My son's laptop did this blank screen too - only power button light was on, but no fan, no key lights, nothing.  I tried the same hard reset -remove batt, press power.  Almost took it apart to reseat the RAM, but decided to search the forum again (sorry I can't find that hp support page anymore).  Anyways, you will read that beside hard rest and reseating RAM, they will tell you to try connecting it to an external monitor to check if it is a display problem. Short story, none of the above worked for me, EXCEPT THIS - hold down Windows key and "B" key.  While holding down the Windows and B key, press and hold the power button for about one second, then release all 3 buttons.  The power key will light up, wait for about 40 seconds (more or less), then the BIOS will update. Hope it works for you too. UPDATE:  I just found the link again.... I followed step 3...

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I am trying to update my helix2 BIOS from 1.80 to 1.82. However, when the computer reboots, it shows "secure flash authentication failed" and shut down the machine. The ECP is updated though. Any help?

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A:Helix 2 BIOS update fail

Hello xRender,
I hope you've managed to resolve this but if not a service tip has been released regarding the the authentication error you have reported.  Sorry for being late with a response.
Link to Service Tip;

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Hi, I have performed an BIOS UPGRADE but after the system don't start.I have try all solution from disconnect all cable, Windows+B key on power on...but nothing is work. I heard 8 beep only if i disconnect Hard Disk and after reconnect, when power on with Windows+B key 8 beep sound.  

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Second time this has happened - using the Lenovo utility to update BIOS, it "sticks" on a black screen, even if left overnight to run. Have to take out the battery to reboot, as the power button is inoperative.

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I have a Thinkpad T450s and I am trying to update from BIOS version 1.19 to 1.20. I have created a live-usb with the 'el tortio'-extracted image using the linux command 'dd'. Once I boot into the usb under Legacy-BIOS and select upgrade, it proceeds witht the error message "The process does not recognize this system. The process has been canceled." I disabled anti-theft, AMT (I believe that's the option) and am sure that I'm using the correct .iso file from the downloads section. I do not have any Windows operating systems installed, but I am able to boot into several linux distributions using Legacy and UEFI methods. Here is my BIOS information.  "Handle 0x0031, DMI type 0, 24 bytesBIOS InformationVendor: LENOVOVersion: JBET54WW (1.19 )Release Date: 11/06/2015Address: 0xE0000Runtime Size: 128 kBROM Size: 16384 kBCharacteristics:PCI is supportedPNP is supportedBIOS is upgradeableBIOS shadowing is allowedBoot from CD is supportedSelectable boot is supportedACPI is supportedUSB legacy is supportedBIOS boot specification is supportedTargeted content distribution is supportedUEFI is supportedBIOS Revision: 1.19Firmware Revision: 1.2" What might you suggest to get the update disk to recognize my system? 


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A:BIOS Update fail: The process does not recognize t...

I have also tried using the update utility under WINE in Linux and it gives me the same error message.

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Hello! I have A01 bios version on my e6330.I can not succed install the current updete.I tryed windows 7, windows 10, MS-DOS...
The computer open the exe file, progress to 100% and restarts back to windows. It does not start the proper flashing...
Any other ideas? Can someone to help me with a bios dump? 

A:Dell E6330 BIOS update fail

Thank you for writing to us!
We would suggest to first load BIOS defaults and then try to update and also check if there is any error message that comes up.
Kindly private message the service tag and email address.

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hello i was half way threw a bios update on my foxconn a6vmx motherboard and there was a power cut,rendering pc dusbin material,some one told me theres a back up facilty on board?please can any one help thanx jez

A:foxconn motherboard bios update fail

Is this an AMI BIOS.
If so, and you can get the new BIOS onto a floppy, there is a possibility you may still be able to flash the new BIOS.

Most Mobos with an AMI BIOS will look for a floppy disk with a bios update on it.
see: http://www.biosman.com/biosrecovery.html

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Hello All! I am a bit inexperienced and new to the forums and am seeking help. I have been using a latitude E5520 for a few years now and have been very happy. About a year and a half ago, my hinges broke and slowly my laptop has been dying. I recently purchased a refurbished identical laptop with the hopes of just moving my SSD, RAM, Processor over and It would all work the same. Once I put my SSD in the new laptop, it would boot, but turn off after 10 seconds and I could here the fans going at full speed before it died. After doing some research, I figured I would update the drivers and BIOS to get the current laptop config as close to my old laptop as possible to increase the likelihood that the SSD would work properly on this other laptop. After downloading the FW and following the instruction, the laptop shut off and never came back up. The lights and keyboard attempt to turn on, but the screen doesn't attempt to turn on and it is making some small noises as it keeps shutting off and powering on. At this point, I would just like to get the new laptop working and forget about swapping parts, if anybody out there can help me, I would greatly appreciate it.

A:Bios update fail | Latitude E5520

Hi wisp.em,
Thank you for writing to Dell Community Forum.
Please confirm if the Hard drive shipped with the system is working fine on it. Is the replacement system same in configuration as your Latitude E5520? Can you boot into BIOS <F2>?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on this.

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Hi, New to the board and looking for some help. I have a w500 still in warranty. We have been having issues with running Vista and the machine not rebooting after hibernation. Today I found some time to run updates using the pre-loaded ThinkVantage software on the machine. There were quite a few on there including a Bios update... upon running the updates and the machine restarting at the end, I get a black screen....  and nothing... the power lights are on but not more.  I have called Lenovo tech support and they advised me that because I did the Bios update (as part of the many updates that were suggested I required) I have voided my warranty support for this problem.... apparantly I was made aware of this as part of the disclaimer prior to running the updates!!!   Does anyone have any suggestions on steps forward from this point?  


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A:Bios Update Fail - Under Warranty but No Support

Hello mate, No real suggestions but you need to rewrite the bios. You have to send your laptop back to Lenovo.

__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Hp support program told to update important bios update. After  update I cant use computer.  PC starts but nothing comes to screen. It stays on about 30 sec and restarts itself. Same thing, nothing shows on screen but it dont boot itself after the first reboot. This happens everytime when I take power off. It dont seem to try to load windows either because hdd light dont blink. I cant even find compatible bios update on HP page that i could try from usb. I tried to clear cmos with jumpers. No change Did HP send wrong bios update on HP support program? Any suggestions?

A:hp envy 700-305no bios / hp program update fail

I have the same problem with my hp envy 700-311na computer. I downloaded the bios update but now my computer just has a black screen and the windows+B keyboard command does not work.Computer turns on fine but nothing happens no loading screen or anything. Is there a way to bypass the bios and access the operating system?

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I am trying to update the BIOS on my Yoga 2 Pro 13" laptop.  Downloaded the BIOS update from the support page, but when I run the update, I get the following error:      Get EC part information fail. Will try to attach a screenshot of the BIOS update error message. Has anyone seen this before?  I found one other mention here in the forum but no soution or workaround.  Any help or suggestion would be appreciated.  Thanks. ? 

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Hello I have an Acer AIO PC i decided to update the bios so i tried to upadate it but it was stuck on erasing bios for like 4 hours so i decided to close it i did and it did not reset i did not know what to do i kinda knew the bios was corrupted i was sreaching on the interent to see if you can check if your bios is corrupted could not find anything so i just left the computer on for a few days and it was working fine did not turn it off, but i had a windows update and thats when it reseted and now its just a black screen the hard and every else comes on and works fine but nothing shows up.

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Hello I have an Acer AIO PC i decided to update the bios so i tried to upadate it but it was stuck on erasing bios for like 4 hours so i decided to close it i did and it did not reset i did not know what to do i kinda knew the bios was corrupted i was sreaching on the interent to see if you can check if your bios is corrupted could not find anything so i just left the computer on for a few days and it was working fine did not turn it off, but i had a windows update and thats when it reseted and now its just a black screen the hard and every else comes on and works fine but nothing shows up.

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Any advice?
I have a 9010 SFF that was working fine, except that it would not install the Windows 10 Anniversary Update.  Repeatedly, about 30% through the update it failed with a BSOD. I tried several times.
Somewhere I read that the BIOS might need updating so I headed over to DELL support.  I let the website automatically detect my system and it found a recommended BIOS update, version A24.
I initiated the BIOS update from the website and it seemed to run successfully but when the PC rebooted it hung half way through POST.
On a second attempt to start the machine - nothing - no display, no light, just will not start.
I tried clearing the NVRAM as indicated on the DELL website here: www.dell.com/.../SLN284985
I tried both the RTCRST jumper method and the battery removal method.
The result - it now continuously reboots but still no POST, no display, nothing.
I should add that during the original BIOS update, the PC had a Quadro 600 graphics card and a LSI 9200-8e SAS adapter card inside. They had both been working faultlessly and were removed when I tried to reset the BIOS NVRAM.
Any suggests on what next to recover my "bricked" desktop?

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The Lenovo software program recommended a updating the BIOS. I ran it. It flashed the drive and then I got a failure message.   The Flex 5 has not been able to start since and ends with Windows 10 blue screen of death saying it can't find boot device.In the BIOS it shows hard disk 1 as the SSD drive that I need to boot to and hard disk 2 the HHD drive for storage.   In the boot manager all I see is the HHD drive.   The SSD drive which has the bootloader is not listed as an option.   I think my BIOS got messed up after the faield update.  I can get to the Windows 10 recovery/restore tools.  Can the BIOS be restored or reinstalled from the command prompt?    Any ideas on how to make the BIOS recognize the SSD drive in the boot manager?

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Hello. My aspire 4752g wont boot after the bios update was interrupted. I just finished formatting my laptop and decided to reinstall the drivers but ended up i flashed the bios instead. As i was updating the bios, it stays in "blank screen" for quite a long time and i was so worried that i decided to force shutdown the laptop. When i try to boot it again, it stays in 'blank screen' with power indicator on and fan running. Are there any solution for my problem? Pls help me. Im using windows 7 home premium with 4GB x 2 sticks of RAM installed. Thank you in advance.

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Hi guys,My lenovo 320s 14IKB - 81BN, boot fail after bios update 4QCN43WW, I'll apreciate if someone knew, where can i get the previous bios version 4QCN35WW.exe file ..Many thanks 

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bios update CFCN25WW ends with "Mount the EFI System Partition fail"what sould i do ?!!

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I agreed to a Lenovo update yesterday (3/21/2018 for my T440s. I remember it saying something about a Bios update and to make sure the machine was plugged in. After agreeing to everything and starting the update, after a while I looked over and noticed that it had a black screen with nothing happening for several hours. The green power button light is on, but when I press it, it just beeps at me. Even holding it down for 10 seconds or more with nothing but a series of beeps (screen stays black with green power button light on). I tried taking the battery out and letting it run out of power, then put the battery back in, plugged it back in and tried to get it to restart. 

A:T440s Bios Update Fail! Black Screen w/ Green Power button still on. (Windows 10 64bit)

One thing you might try that works on some ThinkPads is to reset the BIOS by unplugging the coin cell battery.     That will involved removing the AC power adapter, the main battery and the bottom cover of the laptop, which is detailed on page 61 of the Hardware Maintenance Manual.    Once the base cover is removed, unplug the coin cell battery (see page 67 of the Hardware Maintenance Manual) for a few minutes to let the power drain, and then plug it back in, re-assemble the laptop and try booting it back up. Be careful when prying up the latches while removing the base cover because they can break easily, but I found that gentle prodding and an old credit card etc. can be useful in working the latches free, but you can also get special tools at most electronic stores (often referred to as "spudgers"), to help pry open the case if desired. Best of luck,  

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HP Support Assistant had an update on 11/30/2015, random keys were affected by this. (w,a,s,d,r,Tab,etc.)

My keys won't work properly, I could press and hold w and it won't come active but when pressing it again a second later, it'll work.

my keys would also become active just by pressing it but not holding it as in, it would just spam a later after pressing it once, this applies to all of the keys i mentioned.

I can't determine whether its an update, process, services or anything.

Iv'e tried two system restores, even before 11/30 and I still have this problem.

I'll provide images of the updates and services:

These are the updates I removed +more added

here's all of the running services.

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Please help My laptop is Hp Envy M6 W106dx, Yesterday my laptop BIOS was updated to  F.23 version and after that update keyboard and trackpad of my laptop is not working. I have tried every thing but it is not working. It works perfectly at the startup and in the BIOS menu but do not works after the windows launch up. I have refreshed the windows, removed the drivers of keyboard and trackpad and then reinstalled but they are not working. In the HP startup component test the are working perfectly but not working in the windows.Please help me and guide me.

A:Keyboard and trackpad not working after bios update

Hi, One thing you could try would be to see if you can roll back to the previous bios version as follows. Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ). Select the Firmware Management option and then select the BIOS Rollback option. Regards, DP-K  

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Recently i updated my bios in laptop G50 45.During update it suddenly shutdown after that i saw my keyboard fan and battery are do not working.when i tried to reinstall bios it says please insert your batery.

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HiI did a BIOS update on my T440 laptop and on the fifth day when I came back to use it, I discovered that several keys on the keyboard had stopped working including the enter/return key. I did not observe what the situation was on the day of the update but then the enter/return key worked then otherwise I wouldnt have been abe to login since I have a password to the OS.Also, the disk utilisation was doing 80 - 100%.Could the problem be due to the BIOS update or what?I tried reseting the BIOS to default but it was passworded and I dont know the password. I got it as a used.UEFI BIOS Version >>> GJET99WW (2.49)UEFI BIOS Date (Year-Month_Day) 2018-06-05I have attached a snapshot of the BIOS info page.  

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My notebook is around a year old and in good condition - a few days ago the keyboard completely stopped working. I went through a lot of fixes and troubleshooting, and some of the symptoms really don't match what i am seeing online. For starters, the majority of the time it will not accept an external (USB) keyboard. Also, in order to be able to enter my password with a USB keyboard i have to boot the computer whilst holding Shift and Enter. Now the keyboard is being extremely temperemental, it isn't useable. Certain keys will occasionally work but not correctly, for example the 'T' key will operate TAB. So far i have done a full system restore, i have removed the battery and held the power button for around a minute, i have updated the keyboard driver and reinstalled it. I've been trying these things in different orders for the past 2 days and i'm not making any progress. The computer hasn't been in contact with any moisture, it hasn't been dropped.  The next step i am considering is updating the BIOS - i have no knowledge of this and wondered if this was an appropriate thing to do? Thanks for reading! 

A:Notebook Keyboard not working - Bios Update?

Rturner9314 Hello;Allow me to welcome you to the HP forums!You don't say what Model laptop you have, but my guess is that it did NOT come with Win10 preinstalled.  Is that right? And if so, did it come with Win7 preinstalled or Win8x? Asking because MS recently pushed out their Anniversary Update and, as evidenced by LOTS of postings on the Win10 community forum, and here, that has been causing serious problems with folks whose Upgraded PCs worked fine with the older versions of Win10 (i.e., 10240, 10587) but not with this new version (14393).We can proceed once you provide the answers. And NO, a BIOS update is NOT going to address this problem; plus, unless you have a very new PC, there is no BIOS update available for it.Thanks

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Good evening all,

Just to flag that this has also been posted in W7 Support sub-forum here:

Other thread

Re. the instruction thread - the link to DSS doesn't seem to work, and GMER is for 32-bit only. If there's anything I can do to kick things off, please let me know and I'll do it!

I've googled extensively around the issues I am facing, and tried all proposed solutions, but none have worked thus far.

Symptoms:I have 1-2 minutes of freedom after booting, then I can no longer run new programmes. I also cannot close some programmes e.g. Skype. Tabs in Chrome spazz, flash player dies, and any new navigation ends up with an eternal hanging/loading problem.
Unable to restart/shutdown conventionally (I have to do it physically)
I get the error "Failure to display security and shut down options ..." when I try ALT+CTRL+DEL

Safe mode is absolutely fine, so I assume it's not anything hardware related (though please correct me if I'm being naive). My second drive which runs off XP, which I only use for storage now, boots fine and has no problems.

I have not installed any new drivers, programmes, or otherwise made any meaningful changes recently.

Solutions I've tried:Reset winsock.
Shut off all start-up programmes using MSCONFIG.
Run virus scan at boot-up, deleted 2 items (win32 installmate ... prob trojans? Was an .exe that I had downloaded but never ran).
Run Malwarebytes scan, deleted 1 fairly innocuous item.
Run full scan-disk check.
Run a SFC scan... Read more

A:windows update fail or statup programs fail cant do much of anything please help

Hello chivalrousgent and our apologies for the oversight of your thread.

Do you still require assistance?

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I cannot get through a paragraph without a double space being inserted randomly. It occurs typing normal speed, or fast.
It seems many users (read a few threads) had this same bug occur on their XPS 13 devices, and in fact a BIOS update was released specifically to resolve this problem: http://www.dell.com/Support/Article/us/en/04/SLN297563
Will us Inspiron 5759 owners be so lucky, or is Dell unaware that the same issue is occurring on Inspiron laptops? (FWIW, I had stock BIOS [1.0.6 A07] and updated to the BIOS released 11 Dec 2015 [1.1.3 A09], but no joy.)
I have done all troubleshooting steps, and this does not occur with an external keyboard hooked up.
Please Dell, release a BIOS update to fix this, like you did for the XPS users who complained on this forum.

A:Inspiron 5759 suffers from same keyboard bug that XPS 13 had a BIOS update for

Thanks for nothing, Dell. Pretty clear why they are so eager to knock $150 off the price on the chat for this item, and why it's one third  the cost of the Apple.  Don't mind my double spaces, it's just the wonderful  made keyboard woohoo.

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Hi, i recently installed XP after a crash. But some drivers are not available and unable to find since it is an assmbled one. My mother board is intel desktop D845GVSR. After XP installation, I update my bios and installed some drivers. After restart it displayed a message that bios updated successfully and then nothing happened- OS not loaded and no control on key board and mouse. I restarted the system using force restart button and now windows loaded but still mouse and keyboard not working. Then i removed the power cable while system is on and after now only displaying "reboot and select proper boot device or insert boot media in selected boot device. Since I can't use keyboard, nothing is possible to change the boot order in bios. I tried to reset bios by removing battery of board and through bumpers but still... pls help me.

A:BIOS update failed, keyboard and mouse not detected

Closing duplicate thread too: http://forums.techguy.org/hardware/1111212-bios-update-failed-keyboard-mouse.html

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For anyone having trouble sleeping, this ones for you.  Several weeks ago the keyboard backlight function on my Latitude E6510 (it's a recond unit from Dell Direct w/Core i3 M370, 4 GB RAM, running Win7 Pro/32-bit) stopped working. I've had the unit for over 3 years. 
Anyway, when the backlight stopped working I ran a diagnostic that produced a "warning" about the HD's imminent failure.  Not sure that was related to the keyboard issue, but taking it to heart I replaced the HDD with a SSD (cloning the HDD to the SSD).  When that didn't resolve the issue, I posted to the Forum and someone suggested doing a clean install of Win7 Pro, which I did. 
A "new" problem has arisen where I cannot seem to be able to flash the bios from its current A05.  I'm just trying to get to A09 now, and it won't work.  I tried it in Windows, where I get the "BIOS Update Program" message about keeping the AC adapter connected, etc, and then when I click on "OK" I get a popup window saying "E6510A09.EXE has stopped working."  The popup window includes an option to "Check online for a solution and close the program."  When I click on that it appears to be searching for solution for about 10 seconds, and the the popup window just disappears. 
I also tried loading DOS boot files onto a USB thumb drive, along with the executable BIOS update file, but that would not work eit... Read more

A:E6510 issues: keyboard backlight, HD, Bios update

Hi pennstatejeff,
With the BIOS, what happens if you try and update to A06 rather than A09?
(you can find all versions available here)
What is the battery status in the BIOS/setup? (it's listed under the "General" tab) You can also check if the keyboard backlight is enabled under the "System Configuration" tab
Let us know how you get on

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After BIOS debacle and a reflash to the old BIOS, my keyboard is no longer mapped correctly. It seems to have happened after going through a restart. My spacebar is now my enter key. If you hit the B or V keys, it registers as both = "BV" same for M and N. I did clean my keyboard with a light spray of 3m Anti-static Electronics Cleaner if that could have something to do with it.  What's the issue with my keyboard?  I've tried uninstalling the drivers and rebooting. I've tried every quick fix I can google. I've tried unplugging the keyboard.A USB keyboard is totally unaffected, it's just the built in keyboard.  

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Hello,I had a problem with this (Windows 10) computer with not shutting down fully, the solution I found was to update the bios. This fixed the issue but 2 more arose.  Everytime the computer boots up not from a restart, it would ask for a keyboard layout and would scan and repair my C drive, i managed to fix the C drive scaning but still cant fix the keyboard layout from coming up everytime i boot up the computer. 

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This morning my HP Omen arrived in the mail, fully functional with everything in tact. After I left my laptop to install the updates from the HP Support Assistant (One of those updates being a BIOS update), I came back to find my computer restarted and my backlit keyboard not working. After trying to use the HP OMEN Control to fix the keyboard, I found that the keyboard will flash briefly when I click "Apply To All Zones", but then immediately turns off again. Is there any way to fix this Backlit Keyboard issue ir can we see an update in the near future that fixes this issue?

View Solution.

A:HP Omen 15: Backlit Keyboard Not Working After BIOS Update

Found a solution! Apparently, the keyboard shuts down after the BIOS update, so in order to turn it back on just push F5.

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