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Blue Screen Error Message On Startup - Auto Shutdown

Q: Blue Screen Error Message On Startup - Auto Shutdown

Thanks very much in advance for your help!

Here is our problem: when trying to start Windows XP Home Edition, the following error message appears on a dreaded blue screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you've seen this screen, restart your computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for hard drive corruption, and then restart your computer. Technical information: ***STOP: 0x0000007B (0xF91CF528, 0xC0000034, 0x00000000)

1. I restarted the computer. The Windows screen did not appear. The blue screen/error message appeared.
2. I attempted to restart in Safe Mode. The Windows screen did not appear. The blue screen/error message appeared.
3. I attempted to disable automatic reboot on system failure. The Windows screen appeared briefly, then the blue screen/error message appeared.
4. I cannot check for viruses, as I cannot get past the blue screen/error message.
5. We have not installed any new hard drives or hard drive controllers.
6. I do not know how to check the hard drive to make sure it is properly configured.
7. I do not know how to run CHKDSK/F to check for hard drive corruption.
8. I attempted to start in Safe Mode with Command Prompt. The blue screen/error message appeared.

Again, thanks very much for any help you can provide!
Lori

RELEVANCY SCORE 200
Preferred Solution: Blue Screen Error Message On Startup - Auto Shutdown

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Blue Screen Error Message On Startup - Auto Shutdown

<<I do not know how to check the hard drive to make sure it is properly configured.>>If it's properly connected, reflected correctly in the BIOS, and partitioned/formatted...it's properly configured, IMO. Whether it has problems is a different story.System manufacturer and model (e.g., eMachines T1357)?Do you have recovery/restore CDs? Do you have a MS Genuine XP install CD?Louis

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RELEVANCY SCORE 89.6

I will be working on something and this blue screen of death will pop up and then totally close windows and restart. I haven't had time to catch what exactly it says but i can give you any details from the Program Reports and Solutions tool. I have also relized that i now cannot open Outlook 2007 Adobe Photoshop. I have uninstalled/reinstalled and doesn't work. Ran Office Diagnostic Tool, no help. Tried to repair from Add/Remove Programs, says there was an error and cannot complete. There is something wrong with my Outlook.pst file and im not for sure what. I ran Scanpst.exe for Office 2007 on that file and still no help. I keeps saying that its not a Personal Files Folder. With the Photoshop, when I try to open it immidiatly says "Photoshop has stopped working" and doesn't open at all. Thanks in advance.

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-06-22 08:22:36
PROTECTIONS: 1
MALWARE: 12
SUSPECTS: 12
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;============================================================================================================================... Read more

A:Blue Screen that shows error and causes auto shutdown

Hi,

Welcome to Tech Support Forum.

uTorrent and Limewire are installed on your computer. While both are clean P2P programs, there's no guarantee that the files downloaded are. Please refrain from using them while cleaning your computer to prevent getting more infections.

A list of clean and infected P2P programs can be found at Malware Removal and Spyware Info.

The risks of using a P2P program are stated in this Sourceforge website and Information Week article.
_____________________

Please download Combofix from one of these links and save it to your desktop:

Bleeping Computer
Forospyware
Geeks to Go

Right click on ComboFix.exe and select Rename.

Copy and paste in Combo-Fix.exe and press Enter.

Right click on Combo-Fix.exe and select Run As Administrator. You will receive an UAC prompt; please allow it.

Follow the prompts. When done, a log will be produced. Please post that log and a new HijackThis log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.

In your next reply, please post:
Combofix log (C:\Combofix.txt)
A new HijackThis log

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RELEVANCY SCORE 81.6

Upon reboot or startup I receive an error message:
Checking file system on C:
Type of file system is NTFS
volume is dirty
CHKDSK is verifying file (stage 1 or 2)
file verification is completed.
CHKDSK is verifying indexes (stage 2 or 3)
percentage completed
CHKDSK is verifying security descriptors (stage 3 of 3)
percentage completed

I then get an opportunity to send an error message to microsoft (I wrote down the error signature if that's helpful)

This has occurred the last few times I reboot, I must confess that I have been leaving my computer on 24/7 for the past couple of weeks, since first receiving this error message. But today the silly thing required a reboot because I got the blue screen of death error message (which I did not write down) in the middle of surfing the web.

Any idea what's causing this? How can it be fixed? Any help will be appreciated. By the way, I know a little day to day computer stuff but can be walked through most anything.....just don't know a lot of technical terms and such.
Thanks!

A:Blue Screen upon startup or reboot with error message

Hello glassflute

We really need to know the blue screen error message in order to help
Please post the message such as
STOP 0x00000000A IRQL NOT LESS OR EQUAL
and any drivers named ( *****.sys)

In the meantime, back up all your files/data and run check disk yourself with the repair switch

Start/Run and type in
cmd
OK

At the prompt type
Chkdsk C: /f /r (there is a space before both of the /)
Assuming Windows is installed on "C"
Enter

Reboot and chkdsk will run again and try to repair any errors. If it finds errors this can take quite a long time.

.

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RELEVANCY SCORE 81.6

Hey ya'll... (thats a hey ya'll with a sigh at the end).

My psu died and somehow the motherboard/cpu went too.
So after buying and installing the new hardware i'm now having some issues.
Everything was fine for weeks but now sometimes i get an error message. This is the 2nd time this has happened. Everything starts up as per normal but once it comes to the Windows screens (desktop) i get a blue screen with the following error message: (pls bear with me its a spiel and a half lol)

A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUTDOWN TO PREVENT DAMAGE TO YOUR COMPUTER.

KERNEL_DATA_INPAGE_ERROR

IF THIS IS THE FIRST TIME YOU'VE SEEN THIS STOP ERROR SCREEN, RESTART YOUR COMPUTER. IF THIS SCREEN APPEARS AGAIN, FOLLOW THESE STEPS:

CHECK TO MAKE SURE ANY NEW HARDWARE OR SOFTWARE IS PROPERLY INSTALLED. IF THIS IS A NEW INSTALLATION, ASK YOUR HARDWARE OR SOFTWARE MANUFACTURER FOR ANY WINDOWS UPDATES YOU MIGHT NEED.

IF THE PROBLEM CONTINUES, DISABLE OR REMOVE ANY NEWLY INSTALLED HARDWARE OR SOFTWARE. DISABLE BIOS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING. IF YOU NEED TO USE SAFE MODE TO REMOVE OR DISABLE COMPONENTS, RESTART YOUR COMPUTER, PRESS F8 TO SELECT ADVANCED STARTUP OPTIONS, AND THEN SELECT SAFE MODE.

TECHNICAL INFORMATION:

*** STOP: 0x0000007A (0xE1903920, 0xC000000E, 0xBF91BE5D, 0x34389860)

*** win32k.sys - ADDRESS BF91BE5D BASE AT BF8000000, DATE STAMP A7e0e106

BEGIN DUMP OF PHYSICAL MEMORY

So i pretty much need to restart the pc and it... Read more

A:Help please...Hanging blue screen error message on startup

http://www.aumha.org/a/stop.php
0x0000007A: KERNEL_DATA_INPAGE_ERROR
A page of kernel data was not found in the pagefile and could not be read into memory. This might be due to incompatible disk or controller drivers, firmware, or hardware.

http://msdn.microsoft.com/en-gb/library/ms793989.aspx
Frequently, you can determine the cause of the KERNEL_DATA_INPAGE_ERROR bug check from the error status (Parameter 2).
Bug Check 0xCE: DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS

The DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS bug check has a value of 0x000000CE. This indicates that a driver failed to cancel pending operations before unloading.

Most likely this problem occurs if the Win32k.sys Windows file conflicts with a device driver that is installed on your computer.

Did you update your motherboard chipset drivers? Or try to flash an IDE device?
 

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RELEVANCY SCORE 80.4

This is my logfile. I have Windows XP. I would appreciate any suggestions as to how to fix the "System 32" error messages I get when I start my computer; I also often get the "blue screen" when shutting down my computer and I cannot uninstall HAURI ViRobot Desktop 5.5 due to a "system registry error". I have since installed Kaspersky Anti-Virus 6.0. I have previously installed and uninstalled Norton Anti-Virus, Trend-Micro, Windows One Care, and McAfee in the past, but I can't seem to get rid of all the leftover files even after uninstalling the programs. Any help would be greatly appreciated. Thanks.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:39:18 AM, on 8/5/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exeC:\Program Files\Hauri\ViRobot... Read more

A:Blue Screen Shutdown, System 32 Startup Error Messages & Anti-virus Program Problems

Hi Squeak81,

If you still need help please post a fresh HijackThis log and I'll be happy to look at it for you.

Thanks for your patience.

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RELEVANCY SCORE 77.2

here my hijackthis! log report . now i in safe mode i cant open my computer normally it will just keep blue screen or shutdown.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:23:41, on 25/06/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Downloads\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: The blinkx Toolbar - {0069B690-7A2B-41C5-98CA-9F535B4C8532} - C:\Program Files\blinkx Remote Toolbar\the_blinkx_bho.dll
O2 - BHO: AcroIEHelperStub - {18DF08... Read more

A:Solved: my computer auto shutdown and sometime even blue screen

in the blue screen,there was a
PAGE_FAULT_IN_NONPAGED_AREA

and there were
Technical information:
stop:0X00000050 (0XA349CC0E,0X00000001,0X00000013,0X00000000)

what should i do ? i cant start my computer normally when i press start computer normally it will turn into blue screen .

please help .
 

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RELEVANCY SCORE 77.2

When I shutdown my computer it last about ten minutes and then I have a blue screen with "Driver_Power_State_Failure", minidump of the memory and auto reboot.

Please find in attachment two exemples of what I got when the problem occurs.

A:Windows 7 - shutdown with blue screen and auto reboot

Hi -

Update these 3 drivers to start -

Code:

btkrnl.sys Fri Oct 01 17:48:29 2004 (415DD0AD)
btslbcsp.sys Fri Oct 01 17:50:18 2004 (415DD11A)
SABI.sys Thu May 28 02:38:10 2009 (4A1E3152)

System information needed --> BSOD Posting Instructions

Attach the resulting zip files to your net post.

After driver updates, run --> DRIVER VERIFIER - Windows 7 & Vista

Regards. . .

jcgriff2

.



BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jul 17 16:54:52.365 2010 (GMT-4)
System Uptime: 0 days 5:15:51.145
BugCheck 9F, {4, 258, 85a6ea70, 83125b24}
Probably caused by : memory_corruption
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jul 17 11:35:03.739 2010 (GMT-4)
System Uptime: 0 days 6:27:32.518
BugCheck 9F, {4, 258, 85a6da70, 8313bb24}
Probably caused by : memory_corruption
BUGCHECK_STR: 0x9F
PROCESS_NAME: System

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RELEVANCY SCORE 74

OS - Vista
? x64
? original installed OS on system= Vista x64
? The OS an OEM version (came pre-installed on system)
? Age of system (hardware)=3 years+
? Age of OS installation - have you re-installed the OS=yes 6 months ago
? CPU= intel core 2(Duo) T8100 @2,10GHz
? Video Card= NVidia GeForce 9500M GS, 512 MB
? MotherBoard=(whatever was on the laptop, ACER Aspire 6920G)
? Power Supply - brand & wattage=(whatever was on the laptop, ACER Aspire 6920G

A:BSOD (Acer Aspire 6920G has a blue screen-auto-shutdown problem whenever i play MMO

Hello,

Start by removing Daemon Tools; remove SPTD when that is done: http://www.duplexsecure.com/download...t-v174-x64.exe

Install these updated nVidia display drivers: http://www.nvidia.com/object/noteboo...ql-driver.html

If the BSODs persist, enable driver verifier: http://www.sysnative.com/0x1/Driver_Verifier.htm

...Summary of the dumps:

Code:

Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Jan 3 12:59:31.389 2011 (UTC - 5:00)
System Uptime: 0 days 3:04:03.859
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+10d230 )
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR: 0x116
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Sat Jan 1 19:16:24.702 2011 (UTC - 5:00)
System Uptime: 1 days 2:37:11.534
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Pro... Read more

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RELEVANCY SCORE 72.8

Hello All - I've been experiencing problems for the past couple of months, a brief history is ... a "friend" installed Windows XP Office over my original ME. I didn't know it was an illegal installation until my computer crashed about 6 months later. I bought an OEM version of Win XP Home, switched ISPs from Earthlink to Bellsouth & went from dial-up to DSL. Since I installed a new OS & switched to DSL at the same time no one can quite figure out whether it's a Windows issue or an internet issue. After being online for anywhere from 20 minutes to 3 hours my computer stops connecting to my Westell modem, every page is a 404 Page Not Found message, my e-mail won't connect to server, etc. so I'm getting thrown offline. Eve the modem interface page that's supposed come up for me to reconnect offline won't come up. Every time I shut down after getting disconnected I get the blue screen with this message
DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP:0x00000002, 0x00000001, 0xFC0E061B
USBPORT.SYS - Address FC0E061B base at FCODA000, Date Stamp 3f04cf17

My video driver is NVIDIA Lanta/Lanta LT, I found an update to it while doing a system check on Microsoft.com, but when I try to download the update (hoping that's what my problem is) I get a message advising me to stop the download as it has not been verified by Microsoft. I have an AMD Athelon 900 MHz, 128 MB RAM, Windows XP Home. I've tried the diagnostic on PCPitstop but it doe... Read more

A:Blue Screen of Death - Driver Message at Shutdown

Go ahead and do the update. Don't worry about MS getting involved.
 

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RELEVANCY SCORE 70

anyone's help is greatly appriciated

Logfile of HijackThis v1.99.1
Scan saved at 12:53:48 PM, on 12/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explore... Read more

A:startup, shutdown, critical sytems error message: hijackthis file

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RELEVANCY SCORE 69.6

Hello, I have an HP Pavilion g series laptop (running win7) that is in a continuous restarting loop. This happened after the computer auto updated (windows update). I do not know what was updated, but now every time the laptop starts up it seems to be in a continuous rebooting loop after the windows logo then a blue flash. I am unable to go into safe mode or any other mode as I keep getting redirected to a page that gives me two options:Launch Startup Repair or Start Windows Normally. Startup repair gives me the same results as trying to run in safe mode.

By turning the auto-restart on system failure off i was able to read what the blue error message, which says:
-

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is your first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check you hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive curruption, and then restart your computer.

Technical information:
***STOP: 0X0000007B (0xFFFFF880009A9928,0xFFFFFFFFC000000D,0x0000000000000000,0X00000000000000000)

-
Can someone give me advice on how to solve and prevent this problem? I am currently using a different laptop to access this forum.
kodex

A:Help with blue screen auto reboot, Stop: 0x0000007B error screen

Bug Check 0x7B: INACCESSIBLE_BOOT_DEVICE

The INACCESSIBLE_BOOT_DEVICE bug check has a value of 0x0000007B. This bug check indicates that the Microsoft Windows operating system has lost access to the system partition during startup.





Quote:
Cause

The INACCESSIBLE_BOOT_DEVICE bug check frequently occurs because of a boot device failure. During I/O system initialization, the boot device driver might have failed to initialize the boot device (typically a hard disk). File system initialization might have failed because it did not recognize the data on the boot device. Also, repartitioning the system partition or installing a new SCSI adapter or disk controller might induce this error.

This error can also occur because of incompatible disk hardware. If the error occurred at the initial setup of the system, the system might have been installed on an unsupported disk or SCSI controller. Some controllers are supported only by drivers that are in the Windows Driver Library (WDL). (These drivers require the user to do a custom installation.)


Further Reading...
Bug Check 0x7B: INACCESSIBLE_BOOT_DEVICE

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RELEVANCY SCORE 69.6

Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

A:Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

more info please. we need more info before we can help you out. system specs, what is the error message? etc.etc.

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RELEVANCY SCORE 69.6

I'm not sure if I'm infected or if this is a hardware issue or something else, but ever since my AVG Free 30-day subscription expired I've been having serious issues with my laptop. There were some infections on my computer earlier and Symantec's anti-virus client is holding several files in quarantine, but I wasn't having major problems until my AVG stopped working. Now, when I start windows I get the following message: "Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience." I reinstalled the trial version of AVG to see if it would clear things up but now I get a similar error message for that program. My laptop will also occasionally restart for no reason (it tends to happen when I am browsing the web and especially when I'm viewing streaming video). If anyone has any idea what the problem might be, I could really use some help. Thanks!Here's the most recent HijackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 17:48:34, on 2/15/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program F... Read more

A:Potential infection - laptop periodically auto-restarts, weird error message on startup

Hello

Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Before we can continue, please post a fresh HijackThis log back here

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RELEVANCY SCORE 68

I'm having a weird issue where I get a blue screen error on shutdown. It hasn't occurred while running windows applications. It started happening a few days ago. I believe that day I was setting up drivers for Lib-usb to run a ps3 controller as a joystick. It required me to install microsoft visual C++ 2008 Express edition and of course, the driver itself.

The last couple of days have been pretty busy, I've been doing a lot of work on PC. I believe I also updated my Nvidia drivers to incorporate photoshop CS4's new OpenGL support. That should be about all that I have installed, though.

Here's my system specs, and blue screen report.

Gateway FX 6802 with:
Windows 7 home premium (64 bit)
Intel i7 920 clocked at 2.67ghz(stock speed)
12Gb memory
1Tb Hdd
_________________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880050932FD
BCP3: FFFFF880057AD878
BCP4: FFFFF880057AD0D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040610-19125-01.dmp
C:\Users\skwissgarr\AppData\Local\Temp\WER-31122-0.sysdata.xml
I appreciate any help with this error. I can download HJT and post a report if needed.

Edit: I have uninstalled Libusb and rolled back my nvidia drivers btw. This didn't help.
 

A:Blue screen error on shutdown

That change is a good possibility for the fault -- as I have seen that particular issue before with that type of ps3 USB controller driver. A system restore would be the easiest fix to test. These can be undone if not helpful.

But some memory dumps might confirm this.

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump
 

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RELEVANCY SCORE 68

Hello , I have windows 7 and my desktop is getting shutdown . Attached is the error file and detials....

Can anyone please assist for best solution.

Thanks

OS - Windows 7
? x86 (32-bit)
? What was the original installed OS on the system? Yes
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer) Retail version

? Approximate age of system (hardware) 3 years
? Approximate age of OS installation (if you know) 3 years
? Have you re-installed the OS? ya


? CPU AMD
? Video Card
? MotherBoard (if NOT a laptop) Asus
? Power Supply - brand & wattage (if NOT a laptop) -12V

? System Manufacturer -
? Exact model number (if laptop, check label on bottom)

Desktop

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RELEVANCY SCORE 68

hey guys,i got this blue screen error in my windows xp..(panda av blocked many malicious programs unknown threats like logonui.exe,system32\cpl32ver.exe,spoolsv.exe etc)""stop:0x0000008e(0xc0000005,0xf8314640,0xa8a9d6a4,0x00000000)fastfat.sys-address f8314610 base at f831400,datestamp 41107eb7 """ at shutdown of my laptop & also when i hibernate, after some time system automatically starts,i dont know what is going on..can anyone urgently help

A:blue screen error on shutdown

If u run a new software it maybe that the driver is not compatible with your Windows XP version or u have a virus which is behind this.
Go to the safe mode (start your computer and press F8..Choose Safe Mode).
Log in as administrator (of course lollll) and then uninstall the program u installed or run a scan of your computer and delete malicious trojans or viruses.
If this does not work try to restore your system to a previous date by using the restore system function.
Good luck

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RELEVANCY SCORE 68

hey guys,i got this blue screen error in my windows xp..(panda av blocked many malicious programs unknown threats like logonui.exe,system32\cpl32ver.exe,spoolsv.exe etc)""stop:0x0000008e(0xc0000005,0xf8314640,0xa8a9d6a4,0x00000000)
fastfat.sys-address f8314610 base at f8314000,datestamp 41107eb7""" at shutdown of my laptop & also when i hibernate, after some time system automatically starts,i dont know what is going on..
can anyone urgently help
 

A:Blue screen error at shutdown

Cpl32ver.exe is Trojan/Backdoor.

Remove this file from your Windows folder

Then go to, and complete, the New Preliminary Removal Instructions
 

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RELEVANCY SCORE 67.6

So my computer has been blue screening for a while, it says media test failure; check cable when I start it up, and it also runs very slow. When the computer goes into sleep mode, I can not start it up no matter what I press or do. The only way to start it up again from sleep mode is to turn it off by holding the power button and then turning it back on the same way.

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:48:01 PM, on 1/24/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19170)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Owner\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/?pc=ZUGO&form=ZGAPHP
R1 - HKLM\Software\Microsoft\Internet Explorer\... Read more

A:Blue Screen Errors, Media Test Failure message at startup

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RELEVANCY SCORE 67.2

I've had this issue for some time, When going through shutdown, laptop stalls at "shutting down". If I let it run for 3-4hrs or overnight, message popsup windows recovered from an unexpected shutdown, under details shows blue screen error, then it runs normally. This happens whether I shut down or from an update which requires restart, only rarely, very rarely does it shutdown without issue. I want to know what is causing issue and if it's something I should be concerned about. In addition, I'm denied access to some my own files and programs when I attempt to open through the front end (I'm owner and administrator), message popsup "the requested operation requires elevation" What the @%&*,I've gone through permissions to the point of nausium, nothing works. I have to go through the backend through program files to access file or program.I've been involved in computing since the XT was the hottest thing, backthen you could fix most anything through DOS, nowadays so many things are embedded or proprietary your at the mercy of tech supp. I'm usually too busy to sit down with tech supp and iron things out, then they recommend things I've done countless times. The windows virtual agent is useless for uncommon problems.Anyone have any ideas for resolution?

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RELEVANCY SCORE 67.2

I am having major problems with my computer shutting down. I get a blue screen with many different messages. The lastest is 'WDM Driver Error 224, [asapiwzk.sys+4000 a7 F87E3000] I have also had 'memory management' and many others. Anyone understand this? I have uploaded this stuff to microsoft but no replies or help.

A:blue screen error messages at shutdown

Hi,

Go to start, control panel, system, hardware, device manager, and look for any area that has a red or yellow driver error flag....update that driver. Especially look in the Audio area for 'WDM Driver Error 224 because that one can be a sound driver issue (as well as other area, I might add).

Read other 2 answers
RELEVANCY SCORE 67.2

I've had this issue for some time, When going through shutdown, laptop stalls at "shutting down". If I let it run for 3-4hrs or overnight, message popsup windows recovered from an unexpected shutdown, under details shows blue screen error, then it runs normally. This happens whether I shut down or from an update which requires restart, only rarely, very rarely does it shutdown without issue. I want to know what is causing issue and if it's something I should be concerned about. In addition, I'm denied access to some my own files and programs when I attempt to open through the front end (I'm owner and administrator), message popsup "the requested operation requires elevation" What the @%&*,I've gone through permissions to the point of nausium, nothing works. I have to go through the backend through program files to access file or program.I've been involved in computing since the XT was the hottest thing, backthen you could fix most anything through DOS, nowadays so many things are embedded or proprietary your at the mercy of tech supp. I'm usually too busy to sit down with tech supp and iron things out, then they recommend things I've done countless times. The windows virtual agent is useless for uncommon problems.Anyone have any ideas for resolution?

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RELEVANCY SCORE 67.2

Every now and then about 1 time a day while im acutally doing something it will shutdown to blue screen with an ntfs.sys error saying it shutdown to save any damage to my computer.


I have no idea why it does this it just seems random but it never does it while my computer is left on idle or just doing something without me there. What causes these errors?

A:Blue screen error - ntfs.sys shutdown

Hi Douglasfermie...

the errors could be caused by a few things but as ntfs.sys is involved, I think now would be a good time to backup any important data to another hard drive and/or DVD/CD as it could be a sign of a failing hard drive. You could try downloading the hard drive manafacturer's diagnostic tools to perform some indepth scans on the drive to see if it is able to detect any problems.

Does your computer ever emit any clicking/clunking sounds?

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RELEVANCY SCORE 67.2

Hello,
I reformatted my Dell Inspiron 1545 and did a clean install of windows 7 home premium with the cd that came with the laptop. It's a clean install because I used dban to erase the hard drive. Now the laptop would crash and give me a blue screen error whenever I'm using it. Also ie 11 (if I get there before a crash) would some times freeze or worse cause a blue screen error. Please help. I've uploaded the file from the dm log collector. I'm doing this in safe mode.

I wasn't able to get the blue screen error code but I got this from running check for solution in control panel.
Problem: shut down unexpectedly
Files that help describe the problem:
112814-22838-01.dmp
sysdata.xml
WERInternalMetadata.xml

A:Blue Screen Error, Unexpected Shutdown

Welcome to the forum.

The BSOD was caused by K9 parental web filter.

Please remove this software and see if the BSOD's stop.

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.

Download and install the software
Opt for Advance Mode while uninstalling which allows you to remove leftover registry.
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems


Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\AL-MARISSA-PC-Sat_11_29_2014_163815_54\112814-22838-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02811000 PsLoadedModuleList = 0xfffff800`02a54890
Debug session time: Sat Nov 29 07:43:09.877 2014 (UTC + 6:00)
System Uptime: 0 days 4:53:20.594
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 67.2

My computer has been working fine up until last week. I run NOD32 on my computers and once a month scan it with Malwarebytes. I get a clean scan every time. Last week my computer was acting sluggish with windows locking up but the mouse was still moving and nothing clickable. I hard restarted the computer three separate times and same thing every time. The computer would boot up to the desktop and the a few clicks later windows would lock up. I left it alone for a few days. This morning I started it up and it would immediately blue screen with a 0x0000007b error. Now I am looking for help to restore my boot sector of my drive.
 

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RELEVANCY SCORE 66.4

My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.

A:Windows 7 Unexpected Shutdown Blue Screen Error

  
Quote: Originally Posted by Studioman


My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.



Two of the three (at least) ppoint to memory (memory exceptiosn) as the cause.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Also note the older drivers listed below that could use upgrading.

Let us know if you need help
Ken


Code:
btwl2cap.sys fffff880`07dc6000 fffff880`07dd2000 0x0000c000 0x49d6a9bd 4/3/2009 20:28:45
spldr.sys fffff880`018c4000 fffff880`018cc000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 ... Read more

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RELEVANCY SCORE 66.4

Good day.

Ive been having some problems, lately. It started when i installed some updates via microsoft update. I cant recall what i installed. but since that update everytime i try shutdown or put the computer on standby it goes to the blue screen of death and it dhows this message "power state driver failure" or something like that. Anyway ive been searching google for this problem and foun out that this problems cause is written in a minidump file created by windows itself. Ive attached a minidump file and i hope some one will be able to see what the problem is here. BTW, im using a laptop, and a laptop which cant be put on standby isnt a laptop at all, so i really hope you can help me. Ive uploaded the minidump on a rar file, so remember it requires winzip or winrar to extract it and see the minidump file. My laptops name is a Compaq Presario CQ60 210-EO, and im running vista home premium, i have 3gb of ram, and a geforce 8200m.

regards from saiuan.

A:Blue screen of death error when trying to shutdown or put on standby.

so nobody can help me?

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RELEVANCY SCORE 66.4

Can anyone help me????? I'm not very computer literate. When I try to shutdown my comp it just reboots and gives me an error message. I tried disabling the Nvida driver but it still doesnt work. I also tried to restore my comp to an earlier date but that has failed. If anyone knows a solution to this problem please reply. Thanx
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 0000001B
BCP3: 00000001
BCP4: 81E90D9B
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122109-03.dmp
C:\Users\My Computer\AppData\Local\Temp\WER-214704-0.sysdata.xml
C:\Users\My Computer\AppData\Local\Temp\WERCB78.tmp.version.txt

A:Blue screen error, comp doesnt want to shutdown

Have a look at some of the old errors on your computer to see if this sheds any light;

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.

What software are you running in the background?

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RELEVANCY SCORE 66.4

I was working on my pc today, when an error message came up that said something like windows has encountered a fatal error and must shut down... if this is the first time you have seen this message restart, otherwise... it said something about it may be caused by low disk space... After restarting, now I just get a blank screen...nothing.. no beeps, no bios. The fan on the cpu spins and the light on the board comes on, but no output... I tried putting in the ram sticks one by one to see if one was bad. I plugged another power supply in to no avail... Any advice on where to go from here greatly appreciated. Thanks.
 

A:Got a fatal error message, windows must shutdown, now just a blank screen??

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RELEVANCY SCORE 66

About a week ago I noticed my computer became uncharacteristically slow, so I ran a full computer virus scan to check for infections and nothing turned up.

Yesterday I found the culprit of the slow down, it was a process called "system interrupts" it was using 25% of my processor all the time. I came back to my computer an hour or so later to a blue screen that said windows has shutdown to prevent damage.

I restarted my computer in safe mode without networking, and system interrupts is not using more than .1% processor power, so something that gets turned off in safe mode must be the culprit.

After a couple of internet searches it seems that the problem is likely some that one of my hardware drivers is corrupted and needs to be reinstalled.

What I would like to know is how I should check which hardware driver is the culprit?

Also, which drivers should would be a waste of my time to check? i.e. I would assume that the driver for my hard drive is not the culprit as it is still used in safe mode.

By the way this is a Windows 7 Home Premium 64bit OS

A:Windows has shutdown to prevent damage blue screen error

Hello ktm, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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RELEVANCY SCORE 66

No idea, the screen just went black and the computer restarted

A:Unexpected shutdown; no blue screen but got BSOD error report

A single crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffff807, 0, fffff800032f4527, 0}
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffff807, memory referenced.
Arg2: 0000000000000000, val... Read more

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RELEVANCY SCORE 66

Hey guys! A couple of things i would like to rectify

Firstly, within the last week my computer has began to produce random blue screens! i do recall experiencing this problems before however this was about 5 months ago and had not happened again until last week. I recently noted one of the blue screen messages which had a section that read

Technical information:

***STOP: 0x0000000C5 (0x00000004, 0x00000002, 0x00000001, 0x80550AE4)

I have also read in certain places that these sort of problems can be driver related however i haven't installed any major software lately.

Secondly, all windows updates that have been available to all elements of Microsoft Office Professional 2003 have been failing on my system for about 7 months. This include updates to the suite itself, Word, Outlook etc. All other updates to the operating system, IE7, WM11 have all been successful.

System Information is as follows:

HP Pavilion t760a
Pentium 4 3.20Ghz
512MB RAM
160GB HD
XP Home Edition SP2
Office Professional 2003

If any more info is required please just provide clear instructions on how to attain it and i will post ASAP!

thnx 4 ur help!

A:Blue Screen Error Messages/Erratic System Shutdown

btw if any more stop errors occur i will document the 'Technical information' and post here.

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RELEVANCY SCORE 65.2

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,

Brit

PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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RELEVANCY SCORE 65.2

Hi all,
I'm looking for a program that will power up and shut-down my pc at specific times. Anyone got any recommendations?

Cheers

A:Auto shutdown and startup

Hi wpickett,

On some computers there is an option in the BIOS to start computer and to shutdown you can always schedule shutdown.exe to run at a specific time.

Task Scheduler - Create New Task

I actually have a batch file with the following code in and i have just got Windows task schedule to run it.


Code:
shutdown -s -t 00
Just paste the above code into a text document and save the file as .bat
Note - Change the file type to All Types:




Regards,
JDobbsy1987

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RELEVANCY SCORE 64.8

When I sghut down Win 7 my computer gies to a blue screen that tells me that Windows has encountered some sort crash shutdown and is collecting data in the "crash dump" or some such thing. It then restarts. After the restart, which appears to be normal, ot gives me a message that it wants to recover and do I want to look for a solution. It then goes away and the computer works normaly.
1. What is going on here? I can hold down the power button on the computer and get it to stop, but if I don't do that it will continue to restart over and over.
2. How do I get rid of this? Is there a recover of fix it disc that can rep[air this?
3. What did I do to make this do this? It was working normally. I do and did have a second H.D. on this computer that was formatted and empty. I loaded ubuntu onto it, but it is completewly seperate from Windows and the H.D. doesn't even appear on the Windows screen when I click on "Computer" and look for the drives etc. Before the download, I could see then H.D and it showed as "empty folder".

A:Blue screen error message

Hello Jim,

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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RELEVANCY SCORE 64.8

Followed all instructions, did F2, memory passed/disk, not install. Hard reset, got to the point where hp repair screen, then sad emoji, then tride f8 & choose 2 for enable boot. at this stage now, for over 2 hrs, nothing is happening.  Any suggestions, or should I just try a new hard drive?  Two yr. warranty from store I bought it from, but not sure if under warranty w/HP.  Any help/suggestion/s would be greatly appreciated.

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RELEVANCY SCORE 64.8

I'm getting the same error message as Gilraen in the post of 22 Sept 05. I also have a Dell Dimension 8400 and am using Windows XP Home Edition.

I was getting messages from Microsoft saying that an error was detected and windows would shut down and it did. This kept happening, then I restarted my computer and got the error message I referred to above. I can only operate my computer in safe mode.
 

A:blue screen error message

Put in your Windows XP Disk. The Restart Your Computer. When It Brings Up The Menu, goto Repair. Once in the repair console run these CMDS:

Command 1:
Code:
1
and if that does nothing, run

Code:
C (or whatever your main drive letter is)
Command 2:

Code:
CHKDSK /R
This will check your HDD for missing or corrupt files and repair them

ONCE DONE:

Remove the windows disk and restart the computer. Should Be Solved

The Once You
 

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RELEVANCY SCORE 64.8

HELLO ALL,
I recentley added an axtra gig of ram to my pc and i keep getting an error message on a blue screen. Also my computer seems to be constantly freezing and there's nothing i can do but reboot by switching off at power button. I didnt have these problems before i added the memory so i'm assuming that must be the problem. Apart from that the computer runs a lot faster now the extra ram has been added. Anyway its running win xp home edition. Any suggestions appreciated. thanks.
 

A:Error message blue screen

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RELEVANCY SCORE 64.8

Im havin alot of trouble with crashes on my machine...it crashes randomly whether im surfin the net, playing games or even just lookin at the desktop.

It has brought up a couple of error messages but the most popular one seems to be:

XMODE_EXCEPTION_NOT_HANDLED

and it seems to mention a program called ntoskrnl.exe. (Theres also loads of numbers but I dont have time to write them down before it resets itself).

My computer is only a month old and Im running Windows 2000 professional updated with Service Pack 2.

My computer is an

Athlon Tbird 1.4 Ghz
GA-7DXR Mboard with onboard Creative Sound
512Mb DDR (i think) RAM
40 GB HDD
64MB Geforce 2 MX GFX Card

This is really gettin me down specially as it is a new computer

Hope someone can help.
 

A:Blue Screen Error Message

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RELEVANCY SCORE 64.8

Well, I was going to post this on the No Wonder bulletin board, but for some reason it can't be found.

Anyway, hopefully someone here might have some ideas or point me in the right direction to find the answer.

I run an ezboard and yes, I have emailed them about the problem too, but so far haven't been very helpful. Plus, I don't think it's an ezboard problem anyway.

This is the deal. A friend of mine who has been trying to access my bulletin board keeps getting a blue screen with blue screen comes up that says "SERVER CONNECTION CLOSED. DESCRIPTION: The server "pub. 11.ezboard.com" closed the connection before the transaction was completed"

She seems to be the only person getting this message because I can go to my board with no problems. And I've had other people posting there as well.

This problem started up for her last weekend when I put in a java script to show visitors how many times they've visited and when their last visit was. I have since removed the script, but she still keeps getting the same message and blue screen.

I thought maybe if she deleted her temporary internet files and clear her history that this might help. No such luck.

We've done everything we could think of. I've emailed her the link, IMed her the link, etc, etc, to no avail.

By the way, she uses AOL version 3 for the internet.

Any ideas???
 

A:Blue screen w/ error message

Because AOL 5.0 is out now, the first thing I'd have her do is upgrade. Five's been out for awhile now (to my knowledge).
 

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RELEVANCY SCORE 64.8

I got this error message from the blue screen:

*** STOP: 0x0000008E (0xC0000005,0xA9370B43,0xA90BBB9C,0x00000000)
*** gdrv.sys - Address A930B43 base at A9370000, DateStamp 49b9d04c

I have also attached the dump file, please help.

A:Blue screen Error message

The problem may be related to gdrv.sys which appears to be a driver for Gigabyte's Dynamic Energy Saver Advanced program.

Can you uninstall this program and see if it makes a difference?

http://www.dslreports.com/forum/r223...o-BSOD-crashes

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RELEVANCY SCORE 64.8

This is the numbers stop 0x000000c5 (0x00000004 ,0x00000002 ,0x00000001, 0x8054ae34) how do i deal with this problem it is really messing me up.
 

A:I keep getting a blue screen with a error message on it

http://support.microsoft.com/default.aspx?scid=kb;en-us;291810
when i had this happen, i used msconfig to figure out which driver was causing the blue screen on boot. eventually found it was my nvidia task bar icon; read the M$ article; hope it helps
 

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RELEVANCY SCORE 64.8

Hi Everybody,

I have this error message on a blue screen:
***STOP: 0x00000024 (0x00190203, 0x823CFB58, 0xC000012, 0x00000000)

A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer.
If this screen appears again, follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or back up utilities. Check your hard drive configuration and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical infromation:
***STOP: 0x00000024 (0x00190203, 0x823CFB58, 0xC000012, 0x00000000)

My computer is a Dell Dimension 3100 and has windows xp home edition.

if somebody know what should i do to repair this please let me know. Your help would be really appreciated.

Thank you.

Gustavo
 

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RELEVANCY SCORE 64.8

When I boot my computer I get

STOP: c0000221 Bad image checksum

the image olethk32.dll is possibly corrut. THe header checksum does not match the copmuted checksum..

HELP.. Have the cd but don't know how to boot off of it

A:blue screen and error message

This problem may occur if the file that is described in the error message (olethk32.dll) is corrupted. The following files are checked for integrity when Microsoft Windows XP starts:
-All driver files (except those that are loaded by the system loader to start. the computer)
-All dynamic-link libraries (DLLs), including User, Graphics Device Interface (GDI), Shell, Kernel, Ntdll, Crtdll, and others.

It seems that this dll is damaged.

First, try Recovery Console:
1. Boot off of the CD
2. At the prompt after the files load, press "R" for recovery console.
3. You will be presented with a prompt.
4. Ask someone with more experience on which command to use to copy: try

Code:
Code:
copy d:\i386\ c:\windows\system32
Otherwise, run a Windows Repair:
1. Boot off of the XP CD.
2. Press enter at the first prompt after the files load.
3. Press F8 to agree to the EULA
4. Windows will scan for existing installations and present you with a list.
5. Be sure Windows XP Professional or Home is selected and press "R".
6. It will install like normal, not touching any files and registry settings other than Windows.

(c) laboye

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RELEVANCY SCORE 64.8

WINDOWS XP STARTS TO LOAD, SCREEN BLANKS AND THEN BLUE SCREEN COMES UP WITH ERROR MESSAGE, READING STOP:0000218 , REGISTRY FILE FAILURE. DELL 600m LAPTOP.
 

A:Error Message And Blue Screen

Have a look at this first,

http://forums.techguy.org/windows-nt-2000-xp/540528-stop-c0000218-registry-file-failure.html
 

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RELEVANCY SCORE 64.8

I am technical support executive for HP Notebooks ( fresher ). One customer came and said he got the following blue screen errors.

0X000000F4, 0X00000003, 0X8610B6E8, and
0X8610B85C

And it is suggesting to disable the caching and shadowiing. But customer cant able to identify that option in BIOS.Could you suggest me possible cause and solutions?

I have searched in google but confused with the multiple solutions

I will be waiting for your reply

OS: XP (recently installed )
 

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RELEVANCY SCORE 64.8

I REALLY NEED SOME HELP & WOULD APPRECIATE IT IF SOMEONE COULD HELP.. i recieved the folowing error message yesterday, after fitting an old drive & new graphicd card. when i trried to boot from my usual hdd(250gb sata with windows xp), it tried to boot from the old drive(2.1gb ata with windows 98). : could not find device file, file no longer exists: c:\progra~1\norton~1\savrt.vxd. i took the 2.1gb out & tried to boot normally using the 250. it almost gets to the login screen but then cuts back to the postscreen. i tried last known good configuration, start windows normally & safe mode. nothing, exept with safe mode it loads some drivers, then i get a BLUE SCREEN, which says: if you have added hardware or software, try uninstalling it & try again. it also saysRIVER IRQL NOT LESS OR EQUAL.......... i want to use the repair console, but on microsoft's website, they say it should be done by advanced users, who can use basic commands to identify & locate problem drivers & files. can anyone please explain what im looking for & how to tell if its a problem file or not??? i reallly want to use the repair as i cant afford to lose anything from my hard drive, as the programs etc, cost me a lot of money. THANK YOU
 

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