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BSOD Plannetside 2 (steam) black screen> reboot> BSOD crash report

Q: BSOD Plannetside 2 (steam) black screen> reboot> BSOD crash report

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8010C69010
BCP2: FFFFF880069CD6AC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040913-9204-01.dmp
C:\Users\Phantom\AppData\Local\Temp\WER-21060-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

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changed bios settings from RAID to IDE didnt seem to help this has occurred multiple times during playing planet side 2 the game runs fine then suddenly crashes im pretty sure i have the latest drivers and everything is up to date can someone clever help me please

RELEVANCY SCORE 200
Preferred Solution: BSOD Plannetside 2 (steam) black screen> reboot> BSOD crash report

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD Plannetside 2 (steam) black screen> reboot> BSOD crash report

A stop 0x116 is a display/graphics related issue. Many a factors or components may cause such a BSOD.

First of all, it is the display driver. From your BSOD dumps, I have noticed that it crashed the same irrespective of the driver version over time. So overlooking this part right now. Will concentrate it on later again, if needed.

Next thing is overclocking, which sometimes lead display to crash. And, you are slightly overclocked.

Code:
CPUID: "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3411
As the system is crashing, you should stop overclocking. Set all the hardware elements like CPU, GPU and RAM to default; and reset the BIOS to default too.
How To Clear CMOS (Reset BIOS)

Heat is another factor. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Also, dust accumulation causes heat, and dust accumulation depends on the age of the system. How old the system is? If possible, dismantle it and clean the inside carefully .... specially the air vents and fan grills, so that it can blow the hot air out easily.
Dont forget to apply thermal paste to the CPU when re-seating the system.

Insufficient power supply is also a great cause of display crash. Check if the CPU is supplying adequate power there or not.
eXtreme Power Supply Calculator

It GPU itself may not perform upto the mark. Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Let us know the results.
_______________________________________________
BSOD ANALYSIS:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800f27a010, fffff88006bc36ac, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9336ac )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800f27a010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88006bc36ac, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+9336ac
fffff880`06bc36ac 4055 push rbp

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`02f8ea48 fffff880`0568e000 : 00000000`00000116 fffffa80`0f27a010 fffff880`06bc36ac ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02f8ea50 fffff880`05661867 : fffff880`06bc36ac fffffa80`0b386000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02f8ea90 fffff880`0568de0f : fffffa80`ffffd84d 00000000`00000000 fffffa80`0f27a010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02f8eb40 fffff880`0575cec1 : fffffa80`0b395d50 00000000`00000080 00000000`00000000 fffffa80`0b37a410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02f8ebc0 fffff800`0337234a : 00000000`01a8ca70 fffffa80`0b3a1060 fffffa80`09d3eb30 fffffa80`0b3a1060 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02f8ec00 fffff800`030c2946 : fffff800`0324de80 fffffa80`0b3a1060 fffff800`0325bcc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02f8ec40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
nvlddmkm+9336ac
fffff880`06bc36ac 4055 push rbp

SYMBOL_NAME: nvlddmkm+9336ac

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 51427b3c

FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

7: kd> lmvm nvlddmkm
start end module name
fffff880`06290000 fffff880`06d3b000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Fri Mar 15 07:07:00 2013 (51427B3C)
CheckSum: 00A8D47C
ImageSize: 00AAB000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 84.8

Windows 7 Starter 32-bit

OEM - netbook.

Netbook about 1-2 years old but I have a bad memory.
Never re-installed.

Made a thread about this in Hardware and devices, I also thought it might be my USB mouse causing problems because recently I have been getting the USB device is malfunctioned and well all the reboots seem to happen just minutes after my USB mouse is connected.

Filled in System Specs and have got the system report health and dump files.

Hope I did it right.

A:BSOD/Black Screen Reboot

You have an issue with MSE. I suspect it is caused by an incomplete Windows update.

First thing to try:





Quote:
Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
For help or reset see: Windows Update - Reset


Second (if the above did not immediately solve..)
Re-install MSE. and, not sure if you are, but do not use other, possibly conflicting AV/Guard tooling.

The way you describe the problem, it sounds like you do not get dumps. Just in case that is because of incomplete settings, please check:





Quote:
To ensure minidumps are enabled:

Dump Files - Configure Windows to Create on BSOD

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header
Select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.


Next, tryout, as a test, to have a screen in the taskmanager, showing mem usage on, when you plug in the USB. Does it spike and does paging seem to be able to handle it? Or is the spike the moment it reboots/blacks out?

You have a 1Gb netbook which could have some trouble especially if you use a lot of the Apple stuff on at t... Read more

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RELEVANCY SCORE 83.6

I can play MOH in single player with no problems and I can play in multiplayer with no problem, however when I exit the game from the multiplayer mode my computer will blue screen crash. Now I have Black Ops and my computer will freeze, stutter, and lock up to the point I have to hard crash my computer and when I put the latetest video driver the in-game screen will not fill up my wide screen monitor no matter what I do and I still get the freezes, stutters, and have to either hard crash or if I get lucky enough to exit out of it then it will blue screen crash. I was able to play single player ok this morning but when I tried multi-player I again had to hard crash my computer due to it locking up. I have a new alienware with two gts-240 video cards and no viruses of any sort on my computer.

A:Steam, COD Black Ops blue screen crash, freezing

  
Quote: Originally Posted by devgroup2


I can play MOH in single player with no problems and I can play in multiplayer with no problem, however when I exit the game from the multiplayer mode my computer will blue screen crash. Now I have Black Ops and my computer will freeze, stutter, and lock up to the point I have to hard crash my computer and when I put the latetest video driver the in-game screen will not fill up my wide screen monitor no matter what I do and I still get the freezes, stutters, and have to either hard crash or if I get lucky enough to exit out of it then it will blue screen crash. I was able to play single player ok this morning but when I tried multi-player I again had to hard crash my computer due to it locking up. I have a new alienware with two gts-240 video cards and no viruses of any sort on my computer.


These were caused by a bad driver (XenoVa64.sys?). Only way to be sure is to run driver verifier.

Beyond that, please run Verifier with these settings:





Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got acce... Read more

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RELEVANCY SCORE 83.6

Hi guys, Recently, my laptop hasn't been able to launch Steam games properly. Games like Maplestory or League of Legends have not crashed my computer. I've tried resetting the pc (aka reinstalling Windows), reinstalling and updating my graphics' card, and reinstalling Steam/Steam games. Troubleshooting through Windows has also not worked. I've been told this may be a software issue. I copied a hardware diagnostics I did from the Lenovo website below. They have said nothing was wrong. Any help would be greatly appreciated! 

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RELEVANCY SCORE 83.2

Hi

Someone who solved a similiar prob pls help me

I have a big prob with the pc, screen goes black and i cant do anything.
Must use the on/off botton to reboot it, when this happens the major prob comes.
No boot found on pc, pc wont boot then i go to the bios and the hd is not in there.
I must play with the pc restarting it and if im lucky the hd ''comes'' back and i can reboot and system starts. I can go check the event log to see the errors.
Several times now happened to that system was slow. It freeze and i cant do anything.
I tho i found a solution, i have read some theads with similiar probs
I did boot the pc in clean mood and deactive the half of the services. I was hoping this would help, but not even after 8 hours happened the same thing.
I have several errors in the log
*A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service.
*The Network Location Awareness service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
*The previous system shutdown at 13:03:22 on ‎2011-‎10-‎21 was unexpected.
*The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
I dont know if this happens when pc goes sleep or it was on many hours. This happens, in the screen settings there are no hibernate or sleep all options are on never, and no scree... Read more

A:BSOD Black screen crash

someone out there who could help me?

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RELEVANCY SCORE 82.4

Hi there, over the last few months my laptop has been frequently crashing when playing games such as Counter Strike: Source, Team Fortress 2, Starcraft 2, as well as others. I'm not exactly sure what is wrong with my computer since it should be capable of handling all of these programs.

It is Windows 7 Home Premium 64.
It is OEM.
The computer and OS Instillation are a bit over a year old.

A:Black Screen Crash in games, no BSOD.

Update your AMD Display driver =>Link
Set your Power options to Maximum performance when gaming
Power Plan Settings - Change

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RELEVANCY SCORE 82.4

Greetings, I have an incredibly frustrating problem I hope I can get help with.

The problem I am experiencing is complete crash of my system at random intervals. I lose video, and hard drive lights turn off. I would assume it was acomple shutdown, however, the fans and LED's in the case remain on the power button on the case does not respond and I must manually flip the switch at the back of the power supply to restart. Additionally I was experiencing strange graphical artifacts(vertical lines in windows, strange characters in the POST screen before windows loaded)

I ave ALREADY replaced my power supply and video card as I initially believed those to be the source of the problem. however, after replacement the problem persists albeit with no graphical oddities and less frequent crashes. My guess is the mother board is the source of the problem, but I don't want to replace another part without being sure

ANY hep would be appreciated.

Oh yes, I built my own PC and currentuly have windows 7, cooler master silent pro M 600w PSU, Biostar Ta770 A2+ mobo, ati radeon 2600XT GPU.

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RELEVANCY SCORE 82.4

Hi,

My laptop crashs quite regular, black screens and restarts randomly. I used to think it was heat related but the laptop doesn't really get hot. Idles at 38c.

There are no crash dump files at all, i've configured windows to not restart in the event of a crash and to generate a crash dump file. I've also installed a fresh install of windows 7 with only the manufactors drivers and windows updates.

I'm going to upload my system information with the hope that someone can shed some light on this.

System Spec:

Compal Cantiga
Windows 7 64 bit
Intel(R)Core 2 Duo CPU P8700 @ 2.53GHz
Motherboard KHLB2
4GB Ram
ATI Mobility Radeon HD 4650
Realtek HD Audio % ATI HDMI Audio
Built in Monitor (Genric display)
Hitachi HTS723225L9A360 ATA Device

A:Black screen crash & restarts, no BSOD

Forgot this..

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RELEVANCY SCORE 81.6

With Help from this forum about three months ago I was able to troubleshoot and fix issues with a defective installed Video Driver, but starting about a week ago once again I've been getting BSOD and also freeze-ups [without BSOD] that go to a Black Screen and then I need to reboot.


I had installed the latest Adobe flash upgrade minutes before this crash, after reboot system recommended a boot-up files fix from the menu that went on to restored the previous 'restore-point' configuration, apparently Flash was uninstalled [as Adobe/Flash requested a new install right after the reboot], unfortunately even so the system crashed a minute after again, this time I got a BSOD that reported something related to a Driver, unfortunately I forgot to do a screen-grab.


Hopefully this latest BSOD file dump is uploaded here, Could some one take a look and see which driver or what else could be causing a problem now?


Thanks

A:Sporatic BSOD and Black Screen Freeze-ups/Crash

Hi mackado,

I'm going to need 1 more log file to deduce the problem.

Please follow the steps below:
Go to: Start > Type: msconfig.exe - Press Enter
Go to the tab 'Boot'
Bottom of the window there are check-boxes, tick the one called 'Boot log'
Press Apply/OK
Shutdown the PC
Wait 10 seconds
Turn on PC
Go to - C:\Windows and find a file called ntbtlog.txt
Upload this file to this thread
Once you have uploaded the file, I will take a look and we'll see what we can do from there.

MistUnleashed

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RELEVANCY SCORE 81.2

Hello,

For the last couple months my PC has been having an issue where the screen randomly freezes and the last sounds that were playing loop and then stop. This can happen while playing a game, be it Hearthstone, Batman Arkham City, any game. Can also happen when using any web based flash, like YouTube, Twitch, etc. But, I have also had freezes about a minute after logging on without even doing any of the above. CPU temperatures right before freeze appear normal, and the fans stay at about the same speeds when freeze happens (at least I don't hear them spinning up). I am forced to do a hard reboot, but it takes a few tries to get the PC to boot because the monitor simply acts like it doesn't detect any video signal upon reboot, I can hear Windows do its boot up sounds, but nothing on screen.

I have a feeling this might be multiple problems linked together.

I included a .zip of my computer's SF Diangostic Tool report.

Thanks for taking a look at this problem, all help is welcome and appreciated.

A:Random System Freeze, no BSOD - Black screen on Hard Reboot

That definitely sounds like a graphics driver related issue, if not then a hardware failure in your GPU. I would recommend updating your graphics driver by booting into safe mode (F8 on startup).
Uninstall the current ones via the control panel.
Let us know the results.

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RELEVANCY SCORE 80.8

I was merely resizing a Windows Explorer window on the desktop when the monitor went black for 15-20 seconds, then the mobo splash screen came up, and Windows booted back up. The "Windows shut down unexpectedly" window came up and the details said it was a BSOD. The pertinent log files from the DM Log Collector app are attached.

*edit* I built this system over 3.5 years ago and I've never reloaded or reformatted anything in that time. Maybe it's about time to reformat C: since I have all my data files on a separate drive anyway.

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RELEVANCY SCORE 79.6

Hi,

I've had computer problems for the past 3 months although I thought I had fixed it until just tonight I've tried to play Counter-Strike : Global Offensive and within 10minutes of gameplay the pc crashes to a black screen and I can still hear people on ventrilo for a couple of seconds before the sound loops into a glitchy mess. The screen turns black and I have to do a hard reset in order to re-start the PC. No BSOD message appears and only sometimes does a log appear when I use the program BlueScreenView.

Upon restarting PC and reconnecting to my game it took less than 5 minutes each time to crash to a black screen. In the past I was plagued with BSOD/random black screen crashes similiar to this and a memtest result indicated faulty RAM. I replaced my 2x4GB g.skill DDR3 RAM and have not had trouble for the past 3 weeks. I have also recently re-formatted my SSD and downloaded the newest Nvidia drivers but the PC still crashes, occasionly even whilst browsing the web and whilst the PC is idling.

My temps for my GPU/CPU are very stable and are low sitting at about ~40C idle and 50-60 at load. both are running at stock speed and are not overclocked. I ran the program and will include a .zip of what is going on and hopefully one of you will be able to help me. The GPU is only 9 months old and is still under warranty.

One last thing to note was there was always a loud ticking noise with my front fan as a bit of the dust mesh guard near the front panel came loose and was hit... Read more

A:PC Crash to black screen with delayed sound looping no BSOD message

0x116 errors are mostly caused by graphics drivers or a failing graphics card, I suggest running Furmark by following these instructions to rule out the hardware possibility.

Video Card - Stress Test with Furmark

Run it for around 30 minutes.

Post back the results.

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RELEVANCY SCORE 79.6

New fresh install of windows 8 updated to 8.1 with all my motherboard drivers etc up to date. Display drivers are the newest Omega drivers from AMD.

I installed steam and decided to install csgo to my ssd/C: drive since it's my most played game. Now I can play the game fine but after a short amount of time the game and display drivers will crash giving me a black screen and sound loop. I let it sit there for a while so I could get a bsod and crash dump to happen.

Since then I also updated my ssd to the latest firmware and reinstalled my AMD drivers and the problem still persists. I have no other games installed at the moment so if you wan't me to check if the crash happens with other games let me know.

Here is my debug info
Attachment 56190

A:BSOD playing CSGO Black screen/sound loop crash

Remove Asus bloatware from your PC and try another version of GPU drivers.

Code:
AsUpIO.sys Tue Aug 3 04:47:59 2010 (4C57835F)
ASUS hardware monitoring software related
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

ASUSFILTER.sys Tue Sep 20 17:46:33 2011 (4E78B559)
ASUS USB Hub filter driver
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys

AiChargerPlus.sys Thu Apr 19 03:17:35 2012 (4F8F67AF)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys

AsIO.sys Wed Aug 22 11:54:47 2012 (5034AC67)
Asus PCProbe Utility
http://www.carrona.org/drivers/driver.php?id=AsIO.sys

ndisrd.sys Thu Feb 21 03:40:15 2013 (5125890F)

ndisrd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

cmudaxp.sys Mon Jul 22 03:24:04 2013 (51EC89B4)
C-Media Audio Interface Driver (WDM) by C-Media [br] ASUS Xonar DG Audio Interface driver [br] HTO CLARO Audio Interface Driver
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys

Rt630x64.sys Fri Jul 26 09:01:35 2013 (51F21ECF)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

asmtxhci.sys Fri Aug 16 21:28:42 2013 (520E7D6A)
Asmedia USB 3.0 driver
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys

asmthub3.sys Fri Aug 16 21:28:54 2013 (520E7D76)
ASMedia USB 3.0 Hub driver
... Read more

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RELEVANCY SCORE 79.6

This is a strange problem my desktop has had for a fairly long time. Usually, my computer will work fine, start up with no problems for several days in a row. And then..for reasons I don't know, it sometimes will start crashing. Usually the screen goes completely black and the computer completely non-responsive, and it must be hard reset to get any response at all out of it. A few times I've actually seen a brief BSOD, but too brief to actually read it and see what is happening. Sometimes the screen will just freeze where it is, with the last bit of audio that was playing repeating nonstop. The strangest thing about these crashes is they only happen a little bit after or during startup; if the computer is fine for 30 minutes, I know it'll be fine until the next time it's turned off. It has on a few occasions come up with a screen telling me that the CMOS is corrupted. I've had startup repair run, and tried some kind of hard drive diagnostic tool; the startup repair couldn't find a problem, and the tool said the hard drive was good. I've seen it crash this way in the middle of the bios boot, during login, in safe mode; pretty much any time during the first half-hour to hour of the computer being on. But never afterward.

I ran the diagnostic tool; the results are attached to this post. Any help at all would be appreciated.

(In case it has any effect on anything, my computer used to be a Vista and a complimentary upgrade was used to make it windows 7.)

A:Random Crash, Freeze, Black Screen or BSOD shortly after startup.

Hello Xindaris.

It appears that you have tow antivirus programs installed? MSE and Avira?
Uninstall Avira. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall MagicISO. It may cause the BSODs as you explained.

ITEMVAUUEName MagicISO SCSI Host ControllerManufacturer MagicISO, Inc.PNP Device ID ROOT\SCSIADAPTER\0000Driver c:\windows\system32\drivers\mcdbus.sys (2.7.106.519, 249.56 KB (255,552 bytes), 12/15/2009 5:17 PM)The SCSI adapter installed by MagicISO can cause start time BSODs.

The Display Driver is not Up to date.

Code:
fffff880`04884000 fffff880`0532f000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Fri Mar 15 07:07:00 2013 (51427B3C)
CheckSum: 00A8D47C
ImageSize: 00AAB000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to install NVIDIA DRIVERS 320.49WHQL

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CP... Read more

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RELEVANCY SCORE 78.8

My computer either crashes or got frozen repeatedly on the regular mode (not safemode) . Each time it crashes differently . Sometimes it crashed with blue screen each time with a different code, Sometimes black screen, sometimes frozen, mouse cannot move . Sometimes crash or frozen right after starting with just a move out the mouse, but sometimes good for a few days with no problem . Safe mode usually ok, but sometimes it crash too . I tried to run window diagnostic tool and memtest, both are ok . There were one time though after it crash and restart, it ask to run window diagnostic test and it says hardware problem . Anybody knows what's wrong with my computer ?
Below are a few image of the screen

BSOD with different code:


Win boot manager


Memtest result
 

A:Solved: computer acting weird, crash, frozen, bsod, black screen....

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RELEVANCY SCORE 77.6

ok i have had this problem for quite a while now and it is really pi**ing me off so im hopeing you guys can help me with this problem there is a patch i need but steam cant help me with it even tho i downloaded it from there so what should i do because they will not refund my game and it is really stupid and unfair

A:steam crash report patch

Please can someone help me with this?

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RELEVANCY SCORE 76.4

Hello everyone, its been ages since i had to come back here on vista forums, i am so bad for this SORRY
anyway i am running vista 64, problems started approx 3 or 4 days ago think maybe a update microsoft ! but not sure, anyway i did a system restore to no joy, check for errors etc i have saved the crash reports.
it first started while i was running a beta test for a game. but now it crashes on desktop just doing normal stuff.
memory is showing up fine as well, all drivers upto date ! here is a copy paste of the crash log

crash report 1
Additional information about the problem:
BCCode: 50
BCP1: FFFFF8FF02479FA0
BCP2: 0000000000000008
BCP3: FFFFF8FF02479FA0
BCP4: 0000000000000005
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041314-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-105394-0.sysdata.xml
C:\Users\Tom\AppData\Local\Temp\WER1534.tmp.version.txt

crash report2
Additional information about the problem:
BCCode: 50
BCP1: FFFFFADF0C45FF08
BCP2: 0000000000000001
BCP3: FFFFF800026D3AEE
BCP4: 0000000000000005
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041314-02.dmp
C:\Users\Tom\AppData\Local\Temp\WER-111306-0.sysdata.xml
C:\Users\Tom\AppData\Local\Temp\WER7AD.tmp.version.txt
----------------------------------------------------------------------
i... Read more

A:BSOD crash report

Have you run a full system scan with your anti-virus and malwarebytes?

When you get the BSOD, do you have time to catch what file is causing the problem? It's near the bottom of the page.

Read other 8 answers
RELEVANCY SCORE 76

Edit: My PSU died, so I assume that was the cause of the issue this whole time, a half functioning power supply.

This issue occurs whether I am gaming or not, but gaming causes it to occur more often. In fact, my pc crashed typing this post so I'm currently rewriting it all.

When I go to reboot the computer, I notice CPU fans 1 and 2 (top/back) are off. I'm not sure if that means anything, but yesterday I had to reseat my GPU/ram etc. to get my computer bootable due to this issue. I'm not really sure what to do, I've tried many things. I've had this black screen issue for months now..

RAM is fine, memtest doesn't detect any issues. I have tried using only one of the ram sticks at a time as well. I have tried reseating the GPU, putting it into a different slot. Newest GPU drivers. Temps are good, all under 40 idle. Tried Windows 7, Windows 8. HDD and SSD. Making sure all the PSU cables are fully in their place, along with every other cable in the PC. Have taken out all of the PC parts out and rebuilt my PC. Booted PC without CMOS battery. Installed a mobo speaker, and all is normal there. I've tried using the other GPU video headers.

Furmark gets my GPU to 82c under maximum load. My cpu I believe gets to 64c. I can't find any memory dumps, since it's not a BSOD. But I could potentially be looking in the wrong places, Event Viewer only tells me that the PC turned off unexpectedly.

I'm thinking of sending the GPU to MSI, it's still good for warranty and all but I don't even... Read more

A:Black screen and sound loop crash requiring reboot

Please run hardware diagnostics you haven't done.
Also make sure your drivers are updated.

Read other 4 answers
RELEVANCY SCORE 75.2

I couldn't find the sub-forum for B(lack) SOD, so I'm posting here. Please let me know if this is not acceptable.

I have a problem. After playing Fallout 4 for a while, I started playing Skyrim again. After about a week, Skyrim started crashing and rebooting the computer. I put up with that for a few days, then fired up Fallout 4. It started crashing as well. I started Euro Truck Simulator 2 - same thing.

It doesn't crash if I'm doing anything else like browsing, watching a movie, etc. . I've stress-tested memory overnight, tested the PSU and GPU (using OCCT), haunted innumberable forums, pulled my hair out, and moaned to my significant other excessively.

I tried to create a minidump, following the instructions on your forum for the blue screen of death, but my system so far has refused to do so. I've run the dmlog program, but it doesn't zip the files at the end, telling me I don't have the necessary permissions.I can do that manually, however.Does it create a minidump if the system just crashes to a black screen and then reboots?

I did look at the event viewer, but all it tells me is that the system
rebooted without cleanly shutting down, etc.

Windows 7 Home 64-bit
Intel 2500K
ASUS P8Z68-V Pro
ASUS 660TI
Samsung 250gb EVO + 3 hard disks
Corsair 750W
16gb

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RELEVANCY SCORE 74.8

Attachment 207959

ntoskrnl.exe & nvlddmkm.sys just crashed the system with a Critical BSOD error. Nvidia display driver ver. 296.10
All drivers current.

A:BSOD Team Fortress 2 Crash Report

No DMPs included in upload try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP
We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Sma... Read more

Read other 3 answers
RELEVANCY SCORE 74

I installed an antivirus program and Adobe Acrobat on Win 7 64 bit ultimate. It requested a system restart. Upon restart, I had a BSOD immediately after the Windows 7 splash screen (before Win requests my user password). Upon BSOD, it auto-restarted my PC and automatically brought me in to Windows repair. After waiting 45 minutes and seeing Windows repair wasn't doing anything, I just turned off and turned on my PC. I got another BSOD. Then, I rebooted again, and it was able to load into Windows.

I've attached my dump file. Any what's causing this and how I can fix?

Thanks.

A:BSOD after reboot for program install. BSOD @ Win 7 splash screen

Your ati driver is causing the BSOD

Code:
Loading User Symbols
Loading unloaded module list
.....
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80002c010f3, fffff88002fd22b8, fffff88002fd1b20}

Probably caused by : atikmpag.sys ( atikmpag+10aec )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. ... Read more

Read other 1 answers
RELEVANCY SCORE 73.2

This has been happening for a while, but didn't seem to be anything other than an annoyance...until I got a BSOD. I have run 2 malware scans and both revealed no issue. I have debugged an analyzed the mini dmp file. (I have restarted this from the XP forum as I mistakenly posted there - Hamluis was helpful, but I need a deeper look into this as do not want to re-image)

Running XP SP3
Gateway 550GR
1 gig of ram
Microsoft ? Windows Debugger Version 6.12.0002.633 X86
Copyright ? Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini040111-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp3_gdr.101209-1647
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Fri Apr 1 07:52:55.281 2011 (UTC - 5:00)
System Uptime: 0 days 0:08:50.988
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
******************************... Read more

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RELEVANCY SCORE 71.6

Been Experiencing this for 3 months now. I attached the dump files of each crash below

A:Different BSOD at each reboot, Random crash time

Code:
BugCheck C1, {b9726f68, b9726b40, cd0094, 23}

Probably caused by : memory_corruption ( nt!MiCheckSpecialPoolSlop+6e )
The specifics of this bugcheck can be found on my blog here - BSODTutorials: Debugging Stop 0xC1 - Sloppy Bytes and Special Pool

Okay, the dump file doesn't reveal a faulty driver, however, a driver has caused some form of memory corruption. The later dump file revealed Avast as the last running process, this doesn't essentially mean that Avast is causing problems, but it could be a indication since I've seen Avast frequently cause problems in the past.

I'll recommend the removal of avast with avast! Removal Tool, at least for testing purposes.

Install and perform full scans with:Malwarebytes : Free anti-malware download
Microsoft Security Essentials | Protect against viruses, spyware, and other malware


   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:Good and Free system security combination.
The dump file doesn't reveal much information at all unfortunately, the memory contents seem to be pretty corrupt, since most the useful extensions don't work.


Code:
1: kd> .trap 96bead34
ErrCode = 00000000
eax=00000000 ebx=00000000 ecx=00000000 edx=0000b... Read more

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RELEVANCY SCORE 71.6

Specs:
Intel Core 2 Duo E8400 Processor BX80570E8400 - 3.0GHz, 6MB Cache, 1333MHz FSB, Wolfdale, Dual-Core, Retail, Socket 775, Processor with Fan
MPN: BX80570E8400

XFX nForce 780i 3-Way SLI Motherboard - NVIDIA nForce 780i, Socket 775, ATX, Audio, PCI Express 2.0, Dual Gigabit LAN, S/PDIF, USB 2.0, Firewire, Serial ATA, RAID
MPN: MB-N780-ISH9

XFX GeForce 9800 GX2 Video Card - Extreme Edition, FREE Call of Duty 4 PC Game, 1GB DDR3, PCI Express 2.0, SLI Ready, (Dual Link) Dual DVI, HDMI
MPN: PVT98UZHEU

Corsair Dual Channel 4096MB PC6400 DDR2 800MHz Memory (2 x 2048MB)
MPN: TWIN2X4096-6400C4DHX

Seagate Barracuda 7200.11 1TB Hard Drive - 7200RPM, 32MB, SATA-300, OEM
MPN: ST31000340AS SY

Ultra LSP750 750-Watt Power Supply - ATX, SATA-Ready, SLI-Ready, 135mm Fan
MPN: ULT-LSP750

Microsoft Windows XP Pro SP3 OEM Version
MPN: E85-04964 A

The Problem:
I knew better, the last time I opened Nvidia Control panel (Performance) I got this same problem. But I have updated the drivers since then, and now it seems worse. I just opened up the performance tab, I didn't even get to see the settings load before it crashed. I get a quick BSOD flash and then a reboot. It reboots back up without any problems then within a few minutes it reboots again.

I have started in safe mode with network enabled and it hasn't given me any problems.

I am not sure what I did last time to fix the problem. I just remembered I shouldn't go anywhere near the performance settings. Just l... Read more

A:Crash reboot and BSOD with Nvidia 9800 GX2 1GB

*update* fixed!

*UPDATE* FIXED!
I started it up today(in safe mode), and in my frustration with not being able to uninstall the nvidia apps, i just deleted all the nvidia folders in my programs. then when i started up in normal mode it was stable. I was able to finish officially uninstalling the rest of the nvidia components and then i did a full reinstall of the drivers and software. so far so good! Thanks for your ideas!
-Nate
 

Read other 2 answers
RELEVANCY SCORE 71.6

Hi there,
I'm new here, and I hope you would help me!

Vista Basic is bsod-ing at the final stage of shutdown and thus restarting my PC.

The error message is:

STOP 0x000000f4 (0x00000003 parameters parameters parameters)

I've seen other topics on this site but their problems are different from mine
I've tried to use WinDbg and it seems is explorer.exe the cause of all this problem.

Thanks for the answers!
 

A:Vista BSOD crash on shutdown or reboot

Read other 7 answers
RELEVANCY SCORE 70.8

These BSOD's seem to be very intermittent. I believe it's from my graphics card, since this wasn't happening prior to my upgrade. I have 3 drives in my machine, 80GB intel SSD (Boot), and 2 more data drives. 1TB WD Black for regular data and a Samsung 840 Pro SSD for my steam games. The samsung does not get initialized after the crash. Could you please take a look at the dump and let me know what I can do to fix it. Thanks.

A:BSOD crash; reboot a data drive is not enabled

There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

The Samsung SSD does not show in the reports. It could be the SSD or the controller on the motherboard. Remove the SSD and test the system to see if that stop the BSOD's. Read the rest of this before trying this - it may not be necessary as it'll be easier to update the controller driver than it will be to test the SSD.

These problem devices are present in Device Manager:





Intel(R) HD Graphics PCI\VEN_8086&DEV_0152&SUBSYS_01521849&REV_09\3&11583659&0&10 This device is not working properly because Windows cannot load the drivers required for this device.

Shrew Soft Virtual Adapter ROOT\VNET\0000 This device is disabled.

ASMedia USB 3.0 eXtensible Host Controller - 0096 (Microsoft) PCI\VEN_1B21&DEV_1042&SUBSYS_10421849&REV_00\4&37A73C8A&0&00E7 This device cannot start.

Not Available ACPI\INT33A0\0 The drivers for this device are not installed.



- install fresh INtel HD graphics drivers that are Win8 compatible
- uni... Read more

Read other 6 answers
RELEVANCY SCORE 70.8

I went on a business trip out to California, and while out there my desktop started having problems. I do not know if it is something the kids installed or if it is hardware related.

At first I thought it was something installed, because that is usually what the problem turns out to be. But the particulars of the symptoms seem more hardware related, but so far everything I know how to check has turned out ok there as well.

Windows XP SP2.

The error message we find in the System event viewer is Event 1003 (not paired with a 1001):

Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

The symptoms are that the machine will either flash a BSOD or will simply go black and try to reboot. 90% of the time when this happens, the machine will not even make it to the BIOS check-- it will just sit there, screen black, with the drive crunching-- for about an hour. If I unplug it, after about an hour it will boot or if I don't unplug it, it will eventually boot (generally after about an hour of spinning its wheels).

I have attached a zip file with minidumps.

Can someone with more skill in this area help me try to figure out what the problem is so I know what to fix? Thanks!
 

A:BSOD or Go-Black, 1000007f, Won't Reboot For A While

Other things I have tried so far:

Complete virus scan. No problems.
Complete Spyware scans (Spybot and Adaware)
Memory check. No problems on five scans. When I left it just repeating overnight, it rebooted (I am guessing for the same reason).
 

Read other 5 answers
RELEVANCY SCORE 70.4

Okay the issue I've got isn't really the Blue Screen so much as it is everything that's happening before it.

I'll be using TeamViewer and running another program be it a game or a video and sometimes nothing at all and I'll get a Black Screen, sometimes if TeamViewer closes the screen will go back to normal, only my Webcam won't work like it was and it says it's in use by another Application, I've checked and updated all drivers, and I seem to be having this issue.

Appreciate any help.

And, How do I upload the Zip Folder?

A:BSOD - Black Screen couple minutes before BSOD

Here's the Folder.

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RELEVANCY SCORE 70

I have been plaqued with this problem for several months and need assistance. The CPU and case temps are well within normal, all USB devices were unplugged and I cannot trace the source of this. I've attached some of the minidump files for anyone who can decipher them.

Thank you
 

A:Memory Dump, BSOD, Computer Crash & Auto Reboot

RJ3301 said:



I have been plaqued with this problem for several months and need assistance. The CPU and case temps are well within normal, all USB devices were unplugged and I cannot trace the source of this. I've attached some of the minidump files for anyone who can decipher them.

Thank youClick to expand...

Hi
I had a look at your minidumps

2 crashes at vetefile.sys. AFAIK, this is part of EZ AV software. Upgrade to the latest version or uninstall it.

2 crashes by ntoskrnl.exe,. Test your ram using memtest(www.memtest.org), and let it pass at least 7 times.

1 crash at win32K.sys this may just be related to the above crashes.
 

Read other 5 answers
RELEVANCY SCORE 69.6

Unfortunately I forgot to record the error, but next time the BSOD occurs (which is randomly), I'll update this post.

So whenever I open a steam game, or alt tab from a full screen game, I either get the errors: "PAGE IN NONFAULT AREA" or "SYSTEM SERVICE EXEMPTION"

I recently just bought this computer, but this occurred on my old one as well. Any help would be appreciated, and apologizes if I left anything else out.

A:BSOD opening steam games and alt tabbing during full screen

Activation

Please post this report before we begin: Windows Genuine and Activation Issue Posting Instructions

Read other 3 answers
RELEVANCY SCORE 69.2

Hello,


I have recently built a computer ( 2 days ago ) and have been having trouble when attempting to play the new game Star wars the old republic. After about 5 minutes my system crashes and restarts instantly to the same prompt when you force a shut down or lose power. All indications pointed me at hardware so I bench marked and stress tested but found no issues and no overheating of my Graphics card or CPU. after searching forum posts and what not the only thing I have found is I am getting Event log entries for Critical errors relating to kernel Power. I have replaced my Graphics card and wiped my hard drive and re-installed all drivers up to do date and windows several times to no avail. This issue only seems to happen when running that game other than that my computer performs beautifully and usually loads windows before the loading animation has even finished. The only things I have install are development tools ( Visual Studio 2010 pro, SQL Server 2008 r2 Express ) Star wars The Old Republic, and a few monitoring applications to check temps and loads. If you could please help point me in the right direction as to if / what is causing this problem it would be greatly appreciated.


My system specs are as follows:
OS: Windows 7 Ultimate x64 ( Retail ? it was download edition image from Microsoft )
It is the only OS I have installed on this computer

The hardware is all brand new
Currently the OS installation is only 2 days old.


Please see my attach... Read more

A:BSOD / System crash / reboot playing Star wars the old republic

No memory dumps in the uploaded reports. When this happens with Error 41 events, it's usually symptomatic of a hardware problem occurring beneath the threshold that Windows can recognize.

Only 61 updates since SP1 - most systems have 70 or more. Please visit Windows Updates and get all available updates.

We've seen a number of BSOD issues with SSD's recently. Here's the information that I've compiled:





Quote:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an... Read more

Read other 1 answers
RELEVANCY SCORE 68.8

I get a bsod when starting GTA 4, i think its something to do with avast however.
Please help finding what is causeing the bsod.
Zipped Files attached.

Computer build is about a month old.

Thanks.

A:BSOD starting Grand theft auto IV as non steam game in steam.

Memory exception caused by your Avast.

Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

Read other 3 answers
RELEVANCY SCORE 68.4

Hi !! First time here (as many I think, so Hello again !!)
First of all, I'm French (well, excuse me for my (sadly) bad english ).
I've seen many BSOD marked as answered, so I'm trying here 'cause I've exhausted all my skills .

Bug Description:
Before wiping win 7:
BSOD and freeze time to time on WebBrowsing, log on screen, Steam Description. Always BSOD hal.dll (hal+0x12A3B)

After wiping Win 7 : - BSOD on The Witcher 3 (only game reinstalled ^^) (almost everytime same same moment, same moment). And everytime on Steam in any game description. Clicking on game, video charging 2 sec and freeze or BSOD.

Background: I have performed a new Windows 7 Ultimate x64 SP1 installation 3 days ago, and still nothing.
What I have tried :
- MemTest with solo memory, and with both memory
- OCCT for GPU/CPU/Power Supply
- Hd Tune for SSD/HDD
- Almost all drivers up to date (not all but GPU, SDD Firmware, BIOS, and some others)
- Up to date Win 7
- Tried uplug all component except SSD (OS), and the BSOD was still there but many minutes later as usual
- Change RAM slot and playing with 1 ram only
- no Overcloking performed
- 100% fan speed and heat never go higher than 65? Celsius for GPU and 60 for CPU on stress mode
- Safe Mode and no freeze on Steam (althrough I can test The Witcher 3 on Safe mode ^^)

Config on my description for major components !

I'm really need help on this one, and I hope I have created the thread like you want. (Say anything and I'll correct without questi... Read more

A:BSOD Steam Games & Freeze (always) on Steam error 0x124

Stop 0x124 is usually a hardware related issue, but actually it may be caused by anything and everything in the computers environment. Unfortunately the crash dumps are not very effective for the 0x124 BSODs.

Please read this: Stop 0x124 - what it means and what to try

Read the article carefully. Proceed with the remaining tests. Let us know if any assistance or clarification is needed.

Read other 3 answers
RELEVANCY SCORE 68.4

My bro bought a craigslist comp, not sure of all specs, but he runs;
windows7
quad core 2.4 ghz
8gb ram
250gb hd
500gb hd
antec 1000 w psu.
He cant get the .dmp files, cuz the rig wont start now. He says it gets pretty hot. Would overheat cause a crash w/o Bsod? Would failing psu cause it to crash? Not sure what to do. Im helping him remotely.

A:Crash, no BSOD, just goes black, now wont power on.

Seriously?

Heat would cause it. Heat might be the problem. A PSU might also. I am 2 remotely's away from being able to help.

Read other 9 answers
RELEVANCY SCORE 67.6

hi,

i am having trouble with my laptop, i keep getting the bsod and random times on...attached is system report and tsf folder

please help ;)


TSF_Vista_Support+Performonreport.zip

A:blue screen of death (bsod) with report

The dump files don't point to anything in particular, but it does mention some things associated with the file system on your hard drive.

As such, I'd run these diagnostics:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)




And this test:

Quote:




CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log fi... Read more

Read other 1 answers
RELEVANCY SCORE 66.8

In the last 48 hours I downloaded Skype and BOINC (Berkeley Open Infrastructure for Network Computing). I also updated my drivers for my AMD Radeon HD 6950 video cards (as part of attempting to resolve a BSOD related to ATI drivers.
When attempting to play any Call of Duty games on Steam, I will either get a black screen that then closes itself, or a BSOD. Also, when BOINC starts, I get a BSOD every time. I have uninstalled both BOINC and Skype since the issue started shortly after installing those two programs, updated my video drivers, performed repair installs on DX and VC++. Additionally, I deleted the "appcache" folder from Steam thinking that perhaps I had corrupted data there as the application will recreate that folder if it is missing. Lastly, I tried removing all local content for the games giving me issues and reinstalling them which when reinstalling COD:MW3 from disk causes a BSOD when I switch from Disk 1 to Disk 2. I have run out of ideas, and am hoping that the below files will assist someone in helping me.

*Update: While typing this post, my computer has done something new. An error message popped up stating that Windows Defender is turned off, and Microsoft Security Essentials is turned off. I just finished a full scan with MS Sec. Essentials before beginning this post or gathering the files, so it had to have shut off in the last 15 minutes while I was preparing this thread.*

*I also just discovered that VLC media player crashes immediately upo... Read more

A:BSOD during Steam games - additional issues (non-BSOD)

Code:
AODDriver2.sys Thu Apr 5 15:23:37 2012 (4F7D6499)





Quote:
(AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems. Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program. Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page) Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure


GIGABYTE On/Off Charge driver - May cause BSOD on Win7/8 systems. Uninstall to test.

Code:
AppleCharger.sys Mon Jan 10 15:57:29 2011 (4D2AD809)


   Information
and install Revo Uninstaller.Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Based on the bugchecks, I would recommend you follow and complete the steps given below:1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essential... Read more

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RELEVANCY SCORE 66

No idea, the screen just went black and the computer restarted

A:Unexpected shutdown; no blue screen but got BSOD error report

A single crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffff807, 0, fffff800032f4527, 0}
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffff807, memory referenced.
Arg2: 0000000000000000, val... Read more

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RELEVANCY SCORE 65.2

Hi, was playing world of warcraft and got a (bsod) hopefully this error report helps. need a solution

Log Name: Application
Source: Windows Error Reporting
Date: 11/30/2015 5:50:16 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-I340F69
Description:
Fault bucket 0x154_c0000006_c000009d_nt!SMKM_STORE_MGR_struct_SM_TRAITS_::SmIoCtxQueueWork, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/...ate=1&ID=275b7ff8-a3e7-4f92-acfc-881284d06cf1
Cab Id: 275b7ff8-a3e7-4f92-acfc-881284d06cf1

Problem signature:
P1: 154
P2: ffffe0015139c000
P3: ffffd00025805070
P4: 0
P5: 0
P6: 10_0_10586
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
C:\Windows\Minidump\113015-22625-01.dmp
C:\Windows\Temp\WER-91625-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Windows\Temp\WERC232.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_154_c111a557a29396b3d25f0462af5781d296778e_00000000_cab_0cb555c8

Analysis symbol:
Rechecking for solution: 0
Report Id: e26ce184-6e0f-4daa-9f7f-d4520d5615eb
Report Status: 0
Hashed bucket:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<Tim... Read more

A:Blue Screen of Death (BSOD) event viewer error report

I have replied on your duplicate opened in the Windows 10 forum
https://forums.techguy.org/threads/blue-screen-of-death-bsod-event-viewer-help.1161408/
 

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RELEVANCY SCORE 65.2

My laptop crashed last night after AVG caught and removed a threat. Unfortunately I did not see what the threat was or which file was removed. Now whenever I reboot the laptop it freezes at the user login screen and gives me the BSOD and reboots.

I can thankfully load in safe mode so I have been trying to figure out what the problem is. I'm hoping you guys can help with that. Because I am only in safe mode, I cannot load the Performance Logs & Alerts to attach the file but I have included the dump info.

I tried system restore twice and neither time did it resolve my problem.

Is Windows 7 . . . - x86 (32-bit) - the original installed OS on the system? YES - an OEM or full retail version? OEM Home Premium - What is the age of system (hardware)? 6 months - What is the age of OS installation 6 months - I was not provided a Win 7 disc or cannot find it

A:BSOD on reboot at login screen

If it helps, this is what Windbg gave me after I put the most recent dump file into it.

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: fffff80002a58000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aa44

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
+6565623162336435
fffffa80`04e1acd2 4401240a add dword ptr [rdx+rcx],r12d

EXCEPTION_PARAMETER1: 0000000000000001

EXCEPTION_PARAMETER2: 000000006d7602a6

WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
000000006d7602a6

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR: 0x1E_c0000005

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002b02919 to fffff80002ac85c0

STACK_TEXT:
fffff880`031e70b8 fffff800`02b02919 : 00000000`0000001e ffffffff`c0000005 fffffa80`04e1acd2 00000000`00000001 : nt+0x705c0
fffff880`031e70c0 00000000`0000001e : ffffffff`c0000005 fffffa80`04e1acd2 00000000`00000001 00000000`6d7602a6 : nt+0xaa919
fffff880`031e70c8 ffffffff`c0000005 : fffffa80`04e1acd2 00000000`000000... Read more

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RELEVANCY SCORE 64.4

Hello. I am experiencing some random BSODs. It happens no matter what program is running. It could be in a game, surfing the internet, or listening to music. It is very random. Happens about once every two days on average. Some days are worse.

I have tried running driver verifier, but it would still only bsod occasionally, except it would bsod on startup instead of being in the desktop and getting a bsod.

I have also ran memtest x86 a few times and found no errors.

My windows 7 is:
-x64 bit Professional Edition
-Original OS installed on my system (I built the system)
-Full retail.
-Built my system over the summer. Been getting occassional BSODs ever since.
-OS installation is about 4 months old.

And if this helps, My system parts are:
-Intel i7 860
-EVGA P55 LE motherboard (using onboard audio as well)
-EVGA gtx 470
-Adata G-Series DDR3 1600mhz ram (2x2gb)
-some low-end hitachi 750gb hard drive
-Thermaltake Toughpower XT 775 watt.

Yes I have installed all the latest drivers from all the manufaturers' websites.

I have also attached a BSOD dump and system health report.

Please and thank you for your help.

A:Random BSOD... Help please (BSOD dump & system health report attached)

Welcome to SF.

Like you indicated, you have the latest video driver.

However, your network and wireless network drivers need updating.

Marvell Yukon:
Driver c:\windows\system32\drivers\yk62x64.sys (11.10.6.3, 384.00 KB (393,216 bytes), 6/15/2009 2:10 AM)

D-Link Adapter:
Driver c:\windows\system32\drivers\athrx.sys (8.0.0.238, 1.47 MB (1,542,656 bytes), 10/5/2009 4:34 PM)






Quote:
Followup: memory_corruption
---------

4: kd> !analyze -v;r;kv;lmtn;lmtsmn
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000024, memory referenced
Arg2: 000000000000000d, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000348856f, address which... Read more

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RELEVANCY SCORE 64.4

Attached windows7_bsod_jcgriff2 folder. Also pasted windbg report from the memory dmp file below. Machine specs: Win7 64bit retail version, Dell Dimension 9200C, 2006, replaced video card with ATI Radeon HD 4550 about 2 months ago.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BAD_POOL_CALLER (c2)
The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001097, (reserved)
Arg3: 0000000000000310, Memory contents of the pool block
Arg4: fffff8a00db7cde0, Address of the block of pool being deallocated
Debugging Details:
------------------

POOL_ADDRESS: fffff8a00db7cde0 Paged pool
FREED_POOL_TAG: l0le
BUGCHECK_STR: 0xc2_7_l0le
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: iexplore.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002baf60e to fffff80002a7c600
STACK_TEXT:
fffff880`05b30118 fffff800`02baf60e : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`00000310 : nt!KeBugCheckEx
fffff880`05b30120 fffff880`02ceb924 ... Read more

A:Intermittent BSOD or just screen flashes then reboot

Hello !! Welcome to SF !!

I believe F-PROT Antivirus for Windows is causing the System to crash. Use this document and uninstall it completely Uninstalling version 3 of F-PROT Antivirus using an automatic removal tool - F-PROT Antivirus Support Windows and reboot the System once. You could use Microsoft Security Essentials.

By the way i didn't find the Minidump in the folder !!

Good Luck,
Captain

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RELEVANCY SCORE 64.4

Hey all,
Recently (two weeks ago) I purchased an Ash's Republic of Gamers G74SX-DH72 laptop. I turned it off while it was booting and now here's the problem:
boot screen (Says ASUS)
Then, start up screen (says boot normally, other options, etc.)
then, windows 7 loading screen.
After this, it BSODs for half a second and goes back to the ASUS screen. Please help; I need this for homework.

A:Need help quick; half second BSOD to reboot screen.

That's a serious problem turning off a computer while it is booting up.
Let's try this:
As the computer is being turned on tab F8 repeatedly.
This will take you to a window where you can select "safe mode"
In this mode not all your drivers will load.
Windows 7 have a repair function. Use it, go to the control panel and there will be a section called system and security. Down at the bottom of that page make sure the check mark is check for troubleshooters. Then let the computer find the error and repair it. Audio has its own section.
2. Go to the run menu and type in msconfig< then go to the start up tab < you will see a list of all the start up items. uncheck most of them ;leaving all microsoft items checked. then try and reboot and see if the computer boots. You can always go back and re-enable them by rechecking them.
Let's start here and I will monitor this thread.
dalemay

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RELEVANCY SCORE 64.4

Just built a brand new machine.
sabertooth 990fx motherboard
amd bd6100 cpu
cordair vengance pc15000 1866 ram 2x4gb
xfx 6870 2gb gpu
ocz 750 psu
hp 1270 lightscribe dvd drive
patriot 120gb ssd
1T seagate hdd
all new but the dvd drive
Got it put together up and running just fine installed windows 7 x64 ultimate and did all the updates (like 200) and installed all drivers for chipset and rest of hardware (wireless mouse and keyboard) then i did a cpu tuner check through the amd catalyst center to check the oc capabilties . after this i got a BSOD (around 63 degrees C running at 3.6 stock is 3.3) and it worked fine. a lil while after i went into my bios and adjusted my ram freq. to 1866 cause it was defualt set to 1333. and i got a BSOD almost everytime i tried to boot and if it did it was very unstable so i was forced to return it to default 13333 which is dumb cause its factory 1866. This is when my problem started my OS started saying it was corrupt of missing files so i tried to reinstall but it would say that files where missing or corrupt. i took my SSD out and put it in another computer formatted it and installed the OS back on it with all the 200 some updates. i then put the SSD back into my build and now i constantly get a reboot loop at the splash screen in the same spot everytime. i tried the system restore and the sytem repair and still the same thing the repair gives me this
01. 61.7600.16385
02. 6.17600.16385
03. unknown
04. 21200221
05. auto failover
06. 3 (now ... Read more

A:BSOD to constant reboot at splash screen

NOTE: Please provide the following information for a more detailed response (if possible): http://www.techsupportforum.com/foru...ta-452654.html

While waiting for a reply:

I suggest starting all troubleshooting with the following diagnostic tests (located at this link: Hardware Diagnostics ). They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
Hard Drive Diagnostics (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks




We've seen a number of BSOD issues with SSD's recently. Here's the information that I've compiled:

Quote:




There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Slow the memory (RA... Read more

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RELEVANCY SCORE 64.4

- Windows 7 x64 bit;
- the original installed OS on the system;
- full retail version?
- What is the age of system (hardware)ne year;
- What is the age of OS installation: seven months after last installation.



Help me please.

Thank you.

A:[BSOD] Sudden Blue Screen And Reboot!

  
Quote: Originally Posted by ticonzero


- Windows 7 x64 bit;
- the original installed OS on the system;
- full retail version?
- What is the age of system (hardware)ne year;
- What is the age of OS installation: seven months after last installation.



Help me please.

Thank you.



Several problems here
1- Iastor.sys (your raid driver) was blamed for the crashes. I would re-install newest (yours from 4/2010)

2-Your Avast. Known to cause bsod's on some systems. Plus you have (mfetdik.sys) which (I believe) is a remnant of Mcaffee.

You need to remove both and install MIcrosoft Security Essentials.

http://files.avast.com/files/eng/aswclear5.exe

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Virus, Spyware & Malware Protection | Microsoft Security Essentials

3-Old drivers needing updating

Code:
SbAlg.sys 11/26/2008 7:00:08 AM fffff880`01250000 fffff880`01262000 0x00012000 0x492d2c38
sncduvc.SYS 4/5/2009 11:48:54 PM fffff880`03bd0000 fffff880`03bd8700 0x00008700 0x49d97ba6
HpqKbFiltr.sys 4/29/2009 9:48:30 AM fffff880`055e7000 fffff880`055f3000 0x0000c000 0x49f85aae
mfehidk.sys 5/6/2009 11:31:34 AM fffff880`0447b000 fffff880`044c4680 0x00049680 0x4a01ad56
mfetdik.sys 5... Read more

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RELEVANCY SCORE 64

Hello guys

When I open some games on steam and have try almost everthing I get blue screen
and with that I get some code stuff :

BCCode: 101
BCP1: 0000000000000021
BCP2: 0000000000000000
BCP3: FFFFF88003165180
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\040812-24460-01.dmp
C:\Users\Jakob ?r\AppData\Local\Temp\WER-40950-0.sysdata.xml

And I was just finishing putting new stuff in my pc
and I can play wow and BF3 and MW3 games from steam and origin but not Fear 3 or deus ex or some games then I get the blue screens and my computer frezzez and just restart's what can I do ??

plz help me guys

A:Crash with opening a game from steam and get blue screen

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP
We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Mi... Read more

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RELEVANCY SCORE 64

- x64;
- the original installed OS on the system: Windows 7 fresh install;
- full retail version;
- What is the age of system (hardware):
less than one year;
- What is the age of OS installation: less than three months.

Hello, this morning my elitebook 8540w suddenly rebooted and during restart it displayed a black screen.
Here attached the files for the analisys.


Thank you.

A:[REBOOT] Sudden Random Reboot and black screen at start up!

Your Avast sofware is the cause, remove it and use MSE

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 122, {a, 4, 0, 0}

Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : pci.sys ( pci!ExpressRootPortAerInterruptRoutine+27f )
WHEA_INTERNAL_ERROR (122)
Arguments:
Arg1: 000000000000000a
Arg2: 0000000000000004
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x122

PROCESS_NAME: TeaTimer.exe

CURRENT_IRQL: a

TRAP_FRAME: fffff8800cbc8270 -- (.trap 0xfffff8800cbc8270)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000001000 rbx=0000000000000000 rcx=00000000006f0000
rdx=00000000006f1000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800035bb5d4 rsp=fffff8800cbc8400 rbp=000000000000004c
r... Read more

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