Over 1 million tech questions and answers.

System backup, recovery, and drivermax questions

Q: System backup, recovery, and drivermax questions


I was considering reformatting my HDD in my laptop. Here are my questions/concerns. I am also going to be switching from windows xp home to windows xp pro.

1. If I copy the entire contents of my HDD to a external HDD drive, and don't like the new install, can I remove the laptop HDD and put it in an external case, hook that and the back up external hdd to a second computer and do a direct copy back to the drive and restore everything to its original standings?

2. I don't have the installation CD's for my computer , and HP charges about fifty dollars, and this program drivermax is supposed to download save all your drivers for reinstallation after a format. Anyone have experience with this program for backing up their drivers? I can download the drivers from HP website as a backup precaution.

3. Is XP pro worth going to the trouble of a reformat?

Will post more if I remember, thanks in advance for any ideas


Preferred Solution: System backup, recovery, and drivermax questions

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: System backup, recovery, and drivermax questions



Read other 5 answers

Hi all,
How are you supposed to use the Check Recovery Media option in Dell Backup and Recovery?
1. When you create the Factory Backup media..At the end of the process it shows that the backup has been verified so do you only use the Check Recovery Media option if you have a problem with the backup later on?
2. When you Check recovery Media do you have to tick the USB flash drive at the create factory recovery media screen first (like you do when creating the factory media where a green tick comes up) before clicking on Check Recovery Media or do you go into the Check recovery Media screen first before inserting the USB flash drive. I notice that in the Check Recovery Media window there is a check recovery media box at the bottom of the screen but it doesn't do anything..its always greyed out
3.Can there be a slight difference in the size of the Factory recovery Media backups. I did one a couple of weeks ago..it was 7.97gb. I did another one yesterday so I had another backup and it was 7.96gb and I used all the same settings..I didn't change anything at all.

Read other answers

Hi everybody,
I have an Inspiron 7548 4K with W10 (upgraded from 8.1) and since a few days I've been having the following problem with DBAR (1.9.X.X). When I try to take a SYSTEM back up, it ALWAYS stops/fails to complete at 12% during the Backing Up module (checking system and building list complete OK). The message is "Operation Cancelled. Destination location unavailable or not enough space on the disk". It always happens at 12% of the process. I have tried it more than 10 times, with no avail. Further info:
1. The only change in my system was a W10 update of March 23, 2016. NOTHING else. Up until then everything worked fine.
2. Tried with both the external HDD with previous/existing backups AND a new/clean one. Both are 500 GB for backing up the internal 256 GB, so there is more than enough drive space. Also tried different usb ports in case one was malfunctioning. 
3. Recovery media backup works fine. The problem is when it tries to proceed with system backup. I don't take data backups since I use cloud.
4. Tried uninstalling and reinstalling DBAR, keeping it below latest version Same result.

Read other answers

Both 32 Bit and 64 Bit Versions of Backup & Recovery 10 Compact and System Backup 9.5 for free until 7/12.


Paragon Backup & Recovery Suite

System Backup


License software - free backup, partition freeware, data recovery

A Guy

A:Paragon Backup & Recovery 10 and System Backup 9.5 Free till 7/12

Good find, Thanks Bill.

Read other 1 answers

I curently don't use Dell Backup and Recovery, and I don't run any Dell startup items or automatic services. I also don't have the Recovery Partition in my current deployment. Because the partition is missing, Dell Bu & Rec takes a while to start if I click on the tile. When it does start, it offers to rebuild my recovery environment. It looks like in the System Backup settings, I see under more options the following: Instant Restore status (currently turned to on) and statuses for Overlay Icon and Context Menu.

Because I don't run startups or automatic services, and because my Recovery Partition is missing, I wonder if it will do anything at all to turn off Instant Restore, Overlay Icon, and Context Menu. I don't like launching Sys Bu & Rec, but will do so if you think that turning off Instant Restore, Overlay Icon, and Context Menu will shut off additional features.

Read other answers

I have 5 discs from a HP system recovery backup, how to recover my pictures and music onlyThanks

A:Recovery photo files from an hp system recovery backup

apsyandme Instructions for recovering the files are in this thread: HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8.1) | HP Customer ...Good Luck

Read other 1 answers

I did a system restore and the health of my SSD drive dropped to 98 %, performance is still 100 %.
According to HD sentinel there is no action needed.
Did have a search about that and it seems that system restore is the reason.

I have Easeus to do home installed, if I make an image of my system would it be enough to reset the whole thing on a new SSD if it happens to die, although all my software is installed on an internal HD, except for the Antivirus.

Now I suppose system restore in the case of an SSD is a bad thing to do, but if I have to restore through Easeus, will it degrade further ?

If it is, making all sorts of system backups does not make sense, not even a system repair disc.

Did a search and some people say that it?s OK to do system restore on an SSD, others advise against it, this is all very confusing.

Maybe next time a normal HD !

I would appreciate any comment about that subject and I thank you in advance.

A:SSD, System restore and Backup questions

That makes no sense at all. System restore could not possibly do any kind of damage to the physical device, all it does is overwriting some configurations, the registry and some files with a backup copy, operations that are harmless to any HD. Do you have any reason to believe that's the root cause?

What you're seeing is a direct consequence of normal usage of pretty much any thing in life: things wear out after normal use for a period of time. It's very difficult to attribute those degradations to any concrete action you could perform on the thing, but the repeated use will over time degrade it, and is expectable to be so.

I would also question how reliable is that "98%" (or the 100% before it). Do you know exactly how the program reached to those numbers? How accurate are they really?
Ultimately, until the disk begins experiencing troubles (like bad sectors or some noticeable speed degradation), there is no reason to worry about. A backup is always a good thing to have handy, just in case, but I don't see any reason to be paranoid about it.

Read other 9 answers

I did my first backup using Windows 7 built-in backup and restore last week. Chose to let windows decide what to backup and also do a system image (basically the default settings). It took quite a long time, almost 4 hours.

Tonight it did its weekly scheduled backup and another sytem image. Since it only copied any new files that part went fast but the system image took a long time, almost 1.5 hours.

When I look at manage space the system image is using 124GB. This seems huge. I thought it should be maybe 20GB or so. Data files being backed up are 71GB. Other files are 4GB for a total of almost 200GB.

This is a relatively new computer so why is the system image so large? Is there a way to verify that it should be that large? Will it always take so long to do the system image?

A:Questions re: backup and system image

The image file also contains you data if it is on the same partition. Also you have done two images backups and this is reporting both of them. Windows sets aside a certain amount of space (I think about 20% of your backup drive) and keeps as many images as it can in this space. So the actual image size is about 60MB which is about the same as mine. You might want to read this tutorial Backup Complete Computer - Create an Image Backup by Brink.

Read other 1 answers


I am new to the forum, and looking for some guidance. I want to back up what is on my laptop to an external hard drive, and what I am wondering is am I able to backup programs? i.e.: Adobe Acrobat 8 Standard, etc. as I do not have the install discs for some programs.

A:Basic windows 7 system backup questions

Your best bet is to make an image of the operating system.

There are free programs that will do it.

Aomei is very good ( standard version is free).

AOMEI Backupper: Data Backup and Restore Software for PC, Laptop and Server

Read other 8 answers

Ok, I have read and read and cannot find the answer.

I have a system image that was saved to a maxtor one touch ext HD via USB. This was created using W7 image making system. I am trying to copy the image to my new HDD (internal) 1TB. The problem is when I go to recovery>advanced options>restore from image and reboot, the PC cannot find the image. I can click advanced options and search for a driver and actually see the drive and the image folder/zips but W7 cannot detect it. I have also copied this image to a internall HDD because I thought it may be the USB. I have not changed any BIOS settings as I am using W7 on the 1TB HDD and trying to restore to that from either the Dnetouch or the F:internal HDD. Neither times will it find the image.
1. Do I need to use an alternate program like paragon or clonezilla
2. When the image is saved, it is the name of my pc. Example: Fesktop64-PC. Does it need to be in a folder or the image be a specific name? Ive seen WindowsImageBackup as a possiblity.

What do I need to do? Seems the hangup is that when trying to restore, windows just does not see the image?

I know this has been covered some, but I could not find specific answers

Windows 7 64bit

A:System Image Backup Questions and Cannot be found

If the image was created with Windows 7 imaging then the image must be called WindowsImageBackup and must be a root folder in the backup drive. You need to boot your PC either from a Windows 7 repair disk or the Install disk and select repair my computer. From there you have the option to restore your computer.

Read other 6 answers


I am new to the forum, and looking for some guidance. I want to back up what is on my laptop to an external hard drive, and what I am wondering is am I able to backup programs? i.e.: Adobe Acrobat 8 Standard, etc. as I do not have the install discs for some programs.

A:Basic windows 7 system backup questions

Your best bet is to make an image of the operating system.

There are free programs that will do it.

Aomei is very good ( standard version is free).

AOMEI Backupper: Data Backup and Restore Software for PC, Laptop and Server

Read other 8 answers

I want to use the "windows system image backup tool" to an external hard drive which is a backup that already contains
other folders from several computers that I need to keep.
Ive never done this B4 so these are baby questions ; )
Will the image creator erase any of that info already stored on the external drive if I backup the system image to that drive?
is the windows image creator a good tool to do this (any problems with it that are known)?

is there some better image backup creator? if so which and why?

any help appreciated

A:Questions about creating a system Image backup - a bit coinfused

While I do not know about Windows 10 backup/restore utilities, I do know Macrium Reflect [free and pay-for]. MR will not delete anything on your ext HD unless you "tell it to do so" via its purging choices. I recommend two ext HDs getting your OS and data partitions backups.

Read other 0 answers

I am wondering if you need to re-install Windows after a hard drive failure before you use a "ghost" image. I used Macrium Reflect to create it.

Do you install Windows on the new drive or just install the "ghost" image of the drive before it failed?

A:System recovery questions

Hi Nate,

I'm not familiar with that program, but usually you can boot from the image DVD to restore the drive image to the drive without having to reinstall anything else first.

Looking at their website, it looks like you will have needed to create this first before you can restore the image with a blank drive.

Hope this helps,

Read other 5 answers

For the first time in almost 20 years I have decided to create some "System Restore" discs.
One each for Win-XP x32, Win-7 x32 and Win-7 x64.
The number of times my (Win95/98/XP/7) PCs have spat the dummy and I shelled out $$ for somebody else to fix them.
Time for me to get with the program ! Using two of Brinks tutorials ...
How to Create a Windows 7 System Repair Disc
How to Boot to the System Recovery Options in Windows 7

I have two questions ...
1. Are CD-RW discs suitable as system-restore-discs or must they be CD-R only?
. . . .I appreciate "W" discs can be overwritten.
2. Am I right in assuming that OEM PCs cannot use "System Restore Discs" ?

Thank you

A:System Recovery, questions

Quote: Originally Posted by GrayGhost2

I have two questions ...
1. Are CD-RW discs suitable as system-restore-discs or must they be CD-R only?
. . . .I appreciate "W" discs can be overwritten.

Yes they are, although a DVD-R may be better for the size.

Quote: Originally Posted by GrayGhost2

2. Am I right in assuming that OEM PCs cannot use "System Restore Discs" ?

Thank you

No, you may use them on any Windows OS. The disks in question here are "System Recovery" disks which allow you to boot an unbootable system but do not help you save any data.
You might have a look at this for back up info, I use it all the time.

Imaging with free Macrium

Read other 8 answers

after reading ms + others I have a couple questions

the insert disk can only be a floppy? that can't be right todays pc's only have cd or dvd or possible usb

any way to write the backup .bkf file to a dvd instead of some hd other than the c drive?

the writeup talks about formatting the entire c drive before the new windows install, is it not possible to just just reinstall windows, in the old windows folder, leaving the drive intact, so you still have documents and settings, program files, etc, so that when the asr restores the os image, all the old programs etc are still there ready to run?

A:advanced system recovery questions

Read other 8 answers

Hi! My English isn't that great. I hope you'll understand.Long story short: Malware/ransonware, tried to wipe out the virus, wasn't sure if I suceeded or not so I decided to do a system recovery.When I get to Acer Recovery Management (I have the discs), it asks to select between two restore types. The first one is "Restore Operating System to Factory Defaults" and the second one is "Completely Restore Computer to Factory Defaults".Knowing that I want to make sure I get rid of the virus, which one should I choose?I'm not going to lie, I already did the first one, but only because the second one (which sounds like it does more things if I read the description right) was saying "Please remove all files from your hard disk before starting. This function will not work if there are any files on the hard disk." and I don't know how to do that.Should I do the second one and if yes, how do I remove all the files like it's asking me to?After I did the first one, my files (pictures, documents, etc) were still on the drive which makes me think that the first option wasn't "enough"...Thanks!

Read other answers

I have a set of system recovery DVDs created from my Toshiba L655D laptop running Windows 7 Home Premium 64-bit.  That laptop has since died and I'm looking for a way to recover some of the data from those DVDs.  Is it possible and if so, how
would I do it?  Any help would be greatly appreciated.

Read other answers

Hi there!

I just bought a new laptop that comes with Windows 8.1. I want to upgrade to Windows 10.

My first question is, do I do a System Image or Recovery Disk -prior- to the upgrade, or after?

My second question is, is it sufficient to just do a Recovery Disk if I haven't installed anything yet? The main thing I can't figure out through my research is if I create a Recovery Disk, will that include my current operating system? Or is the operating system only backed up through a System Image?

I -think- my final question is, if I put all of this onto a flash drive, when I plug my flash drive in, is it going to try to reset my computer every time? Or only if I plug it in before I boot up?

I'm really not savvy to deal with a lot of the terminology I see on the web when I try to research these things on my own, so hopefully someone can answer my questions as if they're talking to a 5 year old

Read other answers

I have a computer (Compaq Laptop), that had the HP Backup and Recovery software used when doing a restore. It has a 4GB file on an external drive that I cannot get to run, or for the HP software to correctly extract from.

When I run the file itself, it gives me a C++ Runtime error (though to get it to run at all, I have to remove all traces of the recovered files from the system). It struggles to run, so I'm not sure exactly what the conflict is.

I installed the HP Advanced Backup and Recovery System in an attempt to resolve the issue, and I can get it to see the file, but when I select it, it cannot correctly select the files. It takes upward of ten minutes before it will unfreeze and run, but it sees the files as empty.

Note, it is only seeing the .exe portion and not the .fbw file, since the later is the backup perhaps that is the issue? I have heard of these files needing to be renamed sometimes.

Anyone have any experience with this?

Read other answers

I am trying to do a system restore back to factory defaults using the operating system recovery disks that were given to me when I purchased my computer. They only gave me 2 disks (which are numbered 1/2 and 2/2) and now the restore process is asking for a 3rd disk? It's sitting at 78% restored right now. Am I missing something? I don't think I have another disk laying around, and definitely not one that is labeled system restore. If anyone knows a solution or has any idea what is happening please help me!

A:System Recovery using Backup Disks

Looks like they did not give you a complete set. You were probably supposed to burn your recovery disc from the recovery partition.

But that's not a big problem. Use this approach - it will give you a much cleaner install without all that OEM bloatware.

Read other 1 answers

I was hacked and lost control of my administrators and other things. Is it safe to run a system recovery from boot up? Or has it been compromised as well?

A:Wondering if my system recovery backup was compromise as well?

Quote: Originally Posted by cptncherokee

run a system recovery from boot up?

What exactly do you mean by that?

Run a repair install?

Restore an image of some type?

Run System Restore?

Read other 6 answers

I have spent most of the past 12 hours trying to restore my win8pro system from a system image. the image was saved to a usb hard drive. win8pro system image recovery won't see the usb hard drive. I tried copying the backup to a drive on my network, but recovery won't see that either, even when entering the exact path to the backup using the network option. I then tried to copy the backup to a second hard drive, installing that hard drive directly into the machine. no go, wouldn't even recognize the drive.
I'm at my wits end. any ideas?


A:windows 8 pro system image recovery can't see backup

I have a similar problem. I have a Samsung Series 7 laptop with pre-installed Windows 8 and no CD/DVD reader. I have an external USB3-connected Seagate drive to which I have saved several System Image files. The system image recovery doesn't see the USB external drive in the same way as jaypea500 described. I can get as far as "Add Drivers" with the instruction to "insert installation media for the device and click OK to select the driver". My laptop doesn't have floppy or DVD drive. I have no installation media. Where do I get the drivers for the external disk from please?

Read other 13 answers

With Win10, I have created a System Repair disk for my laptop and plan to also use the Win10 option to create a full system backup. 
Question: Will this be enough to fully re-image my laptop if that is a catastrophic HD failure?  
On a Win7 Dell laptop,  Dell also provided a System Backup/Recovery capability but I can not find that on my Win10 system?...has it been discontinued or do I now have to order it?
Any advice and guidance would be great.

A:Win10 Dell Inspiron System Backup/Recovery

With a Win 10 system, if the system is capable, you can reset your install to a new hard drive and have a Factory install.  I may keep some of your settings if you choose but it will basically be as it came from the factory.  By capable, I mean one set up to allow for the OEM utilities in the recovery partition being able to be copied over to the Recovery drive along with the Win 10 image.
If you want something to recover to your current install you will need an image.  I use the one in Windows but it is limited in some aspect.  Others suggest using a third party imaging software.
I don't think the Dell backup software is available on the Win 10 systems..

Read other 1 answers

I read the User Guide and it explains how to create a system backup by backing up to a partition on the hard drive. So I did as instructed and the system told me that I would need 151GB of space to create the backup up image but I only have 1.5GB spare. Maybe I am missing something but surely there would hardly ever be enough space to perform a backup to a partition on the hard drive for 99% of people so why do Lenovo suggest it?PS I am aware that I could backup to an external hard drive although I don't have one.

Read other answers

I used system recovery's backup tool to backup my personal files including my inbox for Windows Mail. When I tried to import the files into my new inbox after recovery, the file type for just plain old Windows Mail is not listed. Therefore the import tool doesn't see the files in the backed up Inbox. It shows Windows 7 and Windows Outlook, but not plain Jane Windows Mail. I did everything right and I have a complete backup, but now can not restore my messages because the Import tool doesn't have the correct file type. In the backed up folder all the files are .eml type. What can I do? I am running Windows Vista 64 bit.

A:Can't restore inbox files from system recovery backup

Can you take a screenshot of what you are seeing?

Read other 1 answers

I recently did a system restore and it has created an extra hard drive RECOVERY (D:) Does anyone know how I can get rid of this, there does not seem to be any up to date info on it, only these,

Dell - Recovery - Temp - tmp and ResSys

I used to do a system image every night to my second hard drive - Hard Drive2 (B:) now when I go to back and restore settings this drive no longer appears and I am unable to do my system image. The drive appears everywhere else, my computer, windows explorer etc.

Please, can anyone one help me out,

many thanks,


A:System restore has created a new drive (recovery) plus, windows backup

Have you tried restoring any of your previous system images? If not, and you made a system repair disk, try booting your computer up with it and see if your system images on 2 HDD are availble to recover your computer. If you didn't make a system boot disk, then go into Backup and Restore in the Control Panel and open "Recover system sytem settings on your computer". Then open "Advanced recovery methods" and select "Use a system image you created earlier to recover your computer". Your computer should reboot then and take you to the Recovery Console.

Read other 9 answers

Hi again, I was trying to do a system image restore with an image I created on a back up EX-HD a while back, the problem is it doesn't have enough space to create a new system image which I'm fine with but does have enough to save a backup of my data files on the drive I'm trying to do a recovery for. When I tried to restore it with the last system image I created a while ago, it told me the last data backup I've done was a while back and if I'd like to do a backup now, when I clicked yes it said I didn't have enough space for a system image. Seeing as how I only wanted to backup data files and not create a new system image I closed the window.

I then decided to do a data backup from the backup and recovery panel with the backup now option assuming it was only going to backup the data files. After which about half a day of the recovery running, I checked the status and it is creating a NEW system image.

My question is if I end the backup now in the middle of the creation of the new system image (since it would be a pointless system image since it's the system I'm trying to revert from) will it retain my older system image, or am I screwed and it has already deleted my older system image and I may as well let it finish creating this new one?

A:Backup and recovery space management problem, with system image

I can't answer your question directly.

Windows Backup is cryptic, a bit inflexible, and prone to misunderstandings and confusion. That's exactly why I gave up on it.

I'd suggest you think of your backup tasks as being in 2 categories:

1: Backup of Windows itself and all installed applications, using an imaging program.
2: Backup of everything else---typically your personal data, WITHOUT using imaging.

I'd use a separate program to do each of those tasks. I'd do the former perhaps weekly or monthly and the latter daily if not more often.

A program like Macrium or Acronis or Aomei Backupper could make an image within 10 minutes to an hour, depending on how much space is occupied on your Windows partition.

A program such as FreeFileSync or Synctoy can backup personal data with a single mouse click. The first backup might take hours, but subsequent later backups are much quicker. I back up 90,000 files occupying about 600 GB daily and the procedure takes anywhere from 30 to 80 seconds, rarely more.

Read other 1 answers

I have a thinkpad r61 which has a rescue and recovery application. I did a backup up to 6 months back and completely lost alot of important files. I know that Thinkvantage does not have a backup Undo feature or anything of that sort...but do you know of any way I could restore all or at least some of the files I lost during this backup? An application, a process, etc??

Anything would help. Thanks alot!

Read other answers

I am performing an image recovery. I have 4 DVDs that came with my laptop from geeksquad. They say HP System Backup. Everything runs smoothly in disc 1. When I get to disc 2 nothing happens at all. Any ideas of what I can do? I do have an external hard drive. I was considering trying to copy the System back up discs from a different computer onto the external and then trying to do the system restore.

A:Factory image recovery w/system backup discs freeze at disc

Sounds like a bad burn on disk 2.

Pressing the f11 key during startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)
Performing an HP System Recovery in Windows 7 - HP Customer Care (United States - English)

How to make HP Recovery DVD disks:
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)

How to make HP Recovery USB disk:
Creating a Recovery Disk on a USB Flash Disk HP Pavilion dv6700z CTO Entertainment Notebook PC - HP Customer Care (United States - English)

You can Order HP Recovery Disks from here:
Compaq Mini CQ10-500 PC series*-* HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support Center

Read other 9 answers

1. Ran out of this space in my Q:Lenvovo - backup assigned partition.  14GB.  (My C: drive has 80GB free!) How can I fix this?  Is there a way to expand the partition without deleting it first?  Does Lenvovo or Microsoft or SSD manufacturer have a tool to do this where you just enter the amount you want to expand a partition to and it will adjust the other partition accordingly?  If not; I cannot delete the Q:Lenovo drive using file explorer or disk cleanup utility.  How do I remove at the original backup?  When I go to disk cleanup it shows blank the files; so it is a hidden file or subdirectory.  I even try signing on as System Administratin but forgot the password I created, it been so long ago and never use it.  LOL!   If I cannot do any of this:  There is an option to do a Windows 10 refresh but can you redirect it to a new SSD from the existing SSD? 2. Looking to get a new SSD but in NVMe configuration. a. Does my L450 support NVMe boot up? What type of NVMe does my Thinkpad support?  I thinking of getting the Samsung 860 Evo.b. Is connecting the new NVMe and running transfer SSD software the Windows 10 will recognize the drives and do the transfer?    Serial NumberF0ATPKGPart Number: 20D5503800 Thanks for any help you can give in this matter!

Read other answers

I bought a new Dell i3847 and it has Windows 7 Pro 64bit factory installed on it.
I wanted to do a full system backup, but the Dell Backup and Recovery software will not allow me to do a system backup.  Further, I have been unable to create a system recovery disk using Dell Backup and Recovery.
I can't use the Dell provided system disk for recovery because it is clearly marked Windows 8.1

1) Why is a Win 8.1 disk included with a Win 7 Pro 64bit system?
2) What is wrong with Dell Backup and Recovery that it:
a) can't create a factory recovery disk
b) won't allow me to create a system back up so I can return it to the factory state


It's been 2.5 hours and it is still "initializing disk" to create a factory recovery.  It usually fails somewhere during initialization or writing.    Spending hours for each failed attempt to create a factory recovery disk is NOT GOOD!

A:Help! - New Dell i3847 - Windows 7 Pro - Dell Recovery Disk is Win 8.1 & DBaR won't let me do a System Backup

It has now been 4 hours and Dell Backup and Recovery is sitting on "Initializing Disk" under create Factory Recovery Media

I can't have it take hours and hours, then fail and then try again.... then take hours and hours.... then fail ... then hours ... then fail...


Read other 3 answers

Mod Edit:  Merged separate topics re same issues/system - Hamluis.
Wife's 64-bit Vista HP laptop, which has been junk ever since we got it a few years ago, is stuck on the latest Microsoft update.  Everytime we try to start the laptop, it goes to the update screen, gets to update #3 of 3, then says "welcome" very quickly, before saying "Windows is now shutting down".  Then, it doesn't shut down.  The screen goes black, briefly, and the cycle starts over.  I've tried starting in Safe Mode (all 3 options), and still get stuck on the update cycle. 
I did a disk check.  Took hours, but didn't help. 
I went to system recovery, and then selected system restore, but it said I had to leave system recovery to start system restore, but didn't explain how to get to system restore w/o going through system recovery.
When I did get a pop-up that asked if I wanted to restore to an earlier date, I clicked "yes", but nothing happened.
At one point, I got somewhere that asked for a password, but she has no idea what the password is.  We tried all her usual passwords.
Now, I do have an external HD which I backed up her laptop with, several months ago, but I have no idea if that will help, or how?  And would she lose anything since that back-up, if we were able to use that?
I can't download anything on her laptop, and can't ever get to the start button.
It worked when she first turned it on this morning, but she has this weather add-on tha... Read more

A:If I do System Recovery, Will backup files restore current files/settings?

Update:  Still not working, but I was able to get to the recovery screen, and I am currently backing up to an external HD.  Any way I can use this to get the laptop going again?  Or, if I do system recovery, returning to factory settings, can I then use this backup to recover everything?
I've never had to use a backup for anything...

Read other 46 answers

I'm trying to create a recovery for my Windows 10, and during the process I get an error saying that: "We can't create the recovery drive: A problem occurred while creating the recovery drive." With some searching, I found that a common way to fix the error is to un-tick the "Backup system files to the recovery drive" message before proceeding to create a recovery drive. I'm wondering what would happen to the recovery/back-up if I did so.

A:What does unchecking "Backup system files to the recovery drive" do?

Have you read this? Recovery Drive - Create in Windows 10 - Windows 10 Forums

From the Tutorial

Back up system files to the recovery drive will require that the USB flash drive is large (at least 8-16 GB) enough for this.

Checking this option will give you a Recover from drive Troubleshoot option in advanced startup that allows you to reinstall Windows from the recovery drive.

Some people are getting a We can't create the recovery drive - A problem occurred while creating the recovery drive error message with Back up system files to the recovery drive checked.

If you have this issue, then leaving Back up system files to the recovery drive unchecked should allow it to successfully create a recovery drive.

Read other 1 answers

I bought a 128GB "PNY Attache 2 USB 2.0 Flash Drive" so that I could preform a "Bootable Backup" using "Dell Backup and Recovery" yet when I inserted the flash drive and selected Bootable Backup from the list it fails to detect the drive.  Bootable Backup says it requires "a storage USB storage device with more than 100GB of capacity so why doesn't "Bootable Backup" sense my USB flash drive since it has more than 100GB of space on it?

A:Dell Backup and Recovery's Bootable Backup Won't detect USB Flash Drive

Try updating your Dell Backup and Recovery software.  With the update it now seems to work with all USB flash drives I throw at it.

Read other 82 answers

Where can I find the descriptive definitions of the “reason codes” reported in the Activity Logs when a Backup fails? I have searched all of the DELL site and non-DELL URLS.
Errors with undefined “reason codes: 2, 5 and 32” are reported under the Activity Logs when using the current DELL Backup and Recovery software (Version ran as Administrator in Windows 10 (Version 10.0.10586 Build 10586)
Data Backu- - <date at time>
An error occurred during the process
Scheduled Backup No
Multiple files Yes
The following files were not backed up:
C:\Users\Pat\AppData\Local\Comms\Unistore\data\0000000a000000031013.dat (reason code: 2)
C:\Users\Pat\AppData\Local\Microsoft\Office\16.0\OfficeFileCache\CentralTable.accdb (reason code: 32)
C:\Users\Pat\VeriSign Root Certificates\DS_Store (reason code: 5)
OS Name - Microsoft Windows 10 Pro – Version 10.0.10586 Build 10586
System Type - x64-based PC
DELL Backup and Recovery – Dbr.exe – Version – 04-JAN-2016
DELL Update Tray – DellUpTray.exe – Version
DELL Update Service – DellUpService.exe – Version

Read other answers


I did a complete backup & successful (email, files etc.) from the F11 boot on a external disk drive.

Then my HP Pavillon went to maintenance.

Now I have a great new fresh VISTA and have sccessfully restored all my files from VISTA and they are all in "C:\System Recovery Files" with a Restorewiz.log file.

My question is: what is the next step to get all my files, emails etc. bacK; this is not clear on all vista forums?

Thank you very much indeed!

A:F11 backup Reco Manager OK but files on C:\System Recovery Files

Hi lolita,

Welcome to Vista Forums!

I think the following article from the HP web site will answer your question - I read it and it provides the additional steps required to get everything back where it belongs: How to Restore Backup Files Created During the F11 Backup Procedure - HP Customer Care (United States - English).

I hope this helps.

Good luck!

Read other 1 answers

~~~~~~~~~~ Background ~~~~~~~~~~

I recently started helping my father in law get his Samsung NP-Q330-JA03HK laptop back to working order. He had not used it in a couple of years, and when I tried tuning it, I found that it was extremely slow. A Malwarebytes scan, Windows updates, and some other actions failed to do the trick.

So, I used his laptop's Samsung Recovery Solution 4 program to do a complete restore to factory condition. I did this at boot time (pressed F4 until Samsung Recovery Solution launched a special Windows session).

The restoration seems to have done the trick: the laptop is once more responsive. Now I am doing the agony of 4 years of Windows 7 updates... (If you have any special tricks to speed this up, lemme know!)

~~~~~~~~~~ Questions ~~~~~~~~~~

The reason why I am posting is that while doing the restore, I noticed that there were 2 backups on the D: drive (which is actually a special partition used by Samsung Recovery Solution).

I picked the oldest one, guessing that it was the original factory backup, and that seems to be correct.

That said, I would now like to delete the other one, as it is unknown garbage at this point.

Unfortunately, when I run the Samsung Recovery Solution 4 program, I see no option whatsoever to delete an old backup.


Have I overlooked anything in the Samsung Recovery Solution GUI?

Can Samsung Recovery Solution 4 be upgraded to a later version (e.g. Samsung Recovery Solution 5), and can later versions delete old ... Read more

A:Samsung Recovery Solution: backup location, delete old backup

Hello up2trix and welcome to Seven Forums.

I'm not familiar with the Samsung Recovery Solution so I won't be any help with your specific questions. However, one of the Forum experts has prepared a very detailed tutorial on how to do a Clean Reinstall of Windows 7. It even includes instructions on how to obtain a legal copy of Windows 7 with SP1 installation disk.

Clean Reinstall - Factory OEM Windows 7

Once the clean install is finished, you could make use of the Windows 7 hotfix rollup that was released by Microsoft in 2013. It contains the first 90 or so hotfixes that were released after SP1. That should save you some time doing the updates.


Hope some of this helps.

Read other 1 answers

Hi all,
Due to my dell inspiron 14" 7447 have problem after use with window 10 for few month, (get kernel security check failure) cannot fix easy, so I have recover  from win 8 (dell ssd build in  and them update to win10 again) , everything work fine, but when I try to make a new backup , it always show as follow, then crash even time. How can I fix it?
Tks all.

Read other answers

I have a Dell machine here with the system recovery stored on the hard disk? You access it by pressing Ctrl+F11 when the blue Dell band appears across the top of the screen just after POST.

Let's say I install Acronis TrueImage and Acronis Secure Zone (press F11 for Acronis Recovery). Think that will destroy access to Dell's "Press Ctrl+F11" for system recovery?

A:Acronis TrueImage Secure Zone backup destroy Dell's "Press Ctrl+F11" system recovery?

IMHO, you are better served bt depending on one recovery program or another.

I have Acronis TI instaled on my machine and use it exclusively. XP's System Restore is disabled and I have no othet backup/recovery programs actrive. Just my way of doing it and so far so good. I'm sure others will have differing opinoins.


Read other 3 answers

Regrettably I learned too late that Dell Backup & Recovery 'might' encounter problems in Windows 10 if a user did not update 'DBaR' version 1.7 before an upgrade from Win 8.1 to Win 10. I have a Dell Inspiron 3647.
When I only select a few files to backup (e.g., pics, docs, printer software and a few apps) it would backup to my 32 GB USB flash error free.
But when I try a significant back up -- e.g., 8 GBs -- I get a display after 20 minutes, or so, that the backup created an error. [head scratch]
Even something less challenging for DBaR like running a Factory Recovery Media backup resulted in the same error. Yet using the Windows 10 Control Panel Recovery app completed a backup error free.
I tried more than one USB flash, I ran Dell Update, defragged my hard drive, disabled firewall and AV protection. Nothing seemed to help.
Am I correct to assume that Dell Backup & Recovery 'might' encounter problems in Windows 10?
Sure would be nice to at least backup costly apps like Microsoft Office.
Michael T.
Software Engineer (retired)

Read other answers

In my previous topic (gateway-laptop-with-ssd-not-find-vista-sp2-wont-start-pxe-e76 ) , I was unable to restart my Gateway 32bit Vista laptop, except by using the Gateway Recovery management Partition. and doing a "Recovery with automatic data backup."

This recovery worked flawlessly, and recovered Vista to its 2008 level, including 60 associated programs and Windows updates, and built an associated 23 gig BACKUP file which was stored in the top level of the Local Disk (C directory.

It included a top level directory folder named: 14-08-23 12:39 AM, beneath which were folders, the same folder names that Vista initially builds in its structure including; Documents, Google, Graphics, Intel, Perflogs, Program files, System Volume Information, Users, and Windows, along with additional folders that had existed in the previous version on my computer, such as AmiPro, Downloads, Quicken98, and other programs and folders of mine, built since the previous recovery when I'd replaced a failing hard drive with a Crucial SSD.

However, after recovering to this stage, I did not know the proper way to continue the recovery, how to get this backup structure back into the Local Disk (C structure in place of the one the recovery had built.

I thought the first priority would be to continue applying updates to the system using Windows Update. But I ran into a problem with Windows Update, so went ahead and used the standalone installs of SP1 and then SP2, but Windows Update is still ... Read more

Read other answers

i had upgrade my windows to 8.1, the problem is that i cant install Dell backup & recovery, when i installing and updating PE I get FACTORY SETUP ERROR 5
is there any technical help me please...thx
however...its cant recovery or reset my laptop back to factory image...

just like this photo...
recovery cant... refresh also cant...

A:windows 8.1 recovery problem and install dell backup and recovery software...

just similar same with my problem, my one is factorysetup error 5, i think its different...
however my recovery software uninstalled, because installed new version need to uninstall old version, after it cant install new version....
then ur laptop can launch recovery or not??my one cant just show above picture.....

Read other answers

I have the same problem.
Recently I updated my PC from windows 8.1 to windows 10.After almost a month I returned back to windows 8.1 from windows 10.
When I tried to install dell backup and recovery (Backup-and-Recovery_Application_64M9D_WN32_1.8.1.71_A00) I got factory error 5.
I cannot refresh my PC from windows also. I am getting the error “could not find the recovery environment”.
Now in command prompt
1. reagentc/info

2. reagentc/enable

3. Exit and reboot.
After the reboot I tried to install dell backup and recovery again. Then also I got the same “factory setup error 5”.

Then I checked the reagent/info in command prompt after reboot. It shows it is disabled.

Please help me.
Thank you

A:windows 8.1 recovery problem and install dell backup and recovery software...

Click the link below for information on restoring the OS using DBAR.

Read other 1 answers

Dear Dell,
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tyied with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article   593906  Published on 2013-01-21  ( relative link http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=593906&doclang=en&l=en&s=dhs   ). Although i have done the updates ,i am still not able to create recovery discs !!   Current Issue:  after inserting the  3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD.  I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !). As you can understand this is a workaround and not a Solution.
I hope that someone from Dell is going to look into it and revert with a specific answer and permanent solution.   (Model  : inspiron 15  3521)&... Read more

A:Dell Backup and Recovery is Unable to Create a Recovery DVD on Windows 8

Hi ylikonomos,
You can try to uninstall and re-install Dell Backup and Recovery Manager and Dell Support Center. Follow these steps: 

Press Windows+ 'X' key on the keyboard.
Select 'Programs and Features' from the context menu that appears on the left bottom corner.


Uninstall Dell Backup and Recovery Manager and Dell Support Center from the application list.

Hereafter, check the BIOS version installed on the laptop. Press Windows + 'R' key, type msinfo32 and press Enter.   Locate the BIOS version. If it is A04, the BIOS update is not required. If not, update BIOS. Before flashing the BIOS please check the following:* No external devices (printer, USB drive, SD card, DVD) should be connected.* All other programs should be closed and documents saved.* The AC adapter and battery should be connected during this process. The battery should be 10% or more than 10% charged.  
Here is the link for BIOS update: http://dell.to/VBwSAh. The laptop will reboot after this update. Visit this link: http://dell.to/VBz1fr and click Dell Support Center. Download and install the application. Once done, visit this link: http://bit.ly/UUjIs0 and install Dell Backup and Recovery Manager. Reboot the computer and check if you are able to create the recovery media.
Please try these steps and share the status.

Read other 23 answers

Before I updated my laptop to Windows 10 I created a factory recovery media with Dell Backup and Recovery as suggested by Dell.  The upgrade went very well, but now I am getting reminders from Dell to update my recovery media.  However, when I use Dell Backup and Recovery and click the Update Your Recovery Media option, it always says near the end of the update that an error occurred during the process.  What is the cause of this error?  Is it possible to create another factory recovery media using the same USB drive that I used to create the current one, i.e. overwrite the current recovery data with new data?  Thanks for any information. 

A:Dell Backup and Recovery not updating recovery media

I have the same issue.

Read other 10 answers

I downloaded and installed the free version of DriverMax because I am going to be trying to do an in-place upgrade of my Vista Home Premium 32-bit system. I wanted to save the drivers to my external hard drive.

I can not find where DriverMax has put the drivers. It almost appears as though they don't want you to be able to find them. I thought when I clicked the "Backup" tab it would ask me where I wanted to store them but it didn't.

Can anyone help?

Read other answers