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Lenovo Yoga 920 screen damage / spot (no dead pixel)

Q: Lenovo Yoga 920 screen damage / spot (no dead pixel)

Hi everyone,I just received a super beautiful Lenovo Yoga 920 laptop, but quickly discovered a very ugly and disturbing thing.At first, I thought it is a dead (black) pixel. After playing around with different lighting / light exposure, I found out that this spot is there even when the laptop is turned off.Laptop on, white background: super ugly black spotLaptop off, shade: not visibleLaptop on, sunlight: visible in a colour that can be best described as some shiny glass colour.I attached some pictures. They are all showing this same spot, with different light exposure.Gentle wiping/rubbing didn't help at all.It is right in the center of the screen, and super disturbing. It destroys the whole experience of this basically beautiful Yoga.Thanks for sharing ideas!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga 920 screen damage / spot (no dead pixel)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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RELEVANCY SCORE 124

Hi people,I have some issue with my screen on lenovo thinkpad t450. I bought it in Sweden recently (few months ago) and everything was fine, and then this morning this black spot of pixels showed up. It was not punched or something like that, it was on my desk the whole time.I tried to run JScreenFix.com on this place and also to massage it with a soft cloth but it seems that it just gets worse.The problem I have is that I am now in Serbia, and I have this international warranty, but only in one city in Serbia which is on the other part of the country.Also, I saw that there are service providers in my city, but I am not sure if they can fix me this as regular service with warranty.Do you maybe know how this functiones? Or have some tips how to solve this? 

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RELEVANCY SCORE 94.4

Hi,I bought hp pavilion 15-ab516 TX yesterday night and on using that night only at home I found a blue-green sparkling spot on my laptop screen. I restarted the machine twice to check if it persists or not. But it hasn't disappeared. On checking with the hp dealer initially he said it's common and he couldn't do anything. But later on he said I should call hp and they will direct him about the next step.What should I do to get it replaced? As I haven't used it at all and don't want a part to be replaced only.

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RELEVANCY SCORE 92.4

Hello, So I started using my new Yoga 920, and so far I'm very happy with it, it's a blast quality-wise. But starting to do graphic work on it, I noticed a weird black spot which does look like a dead pixel, but moving my head around makes it move "above" the screen. For example if I put the cursor tip on it, if I move my head to the right the black spot appears more on the left of the cursor. It looks like something is inside the screen, or the glass has a small defect on that particular spot. Do you know how to adress thsis issue, or if I can send it for repairs ? Doing mostly graphic work on my laptop it could become bothersome quite fast. Also, I am located in France, if that changes anything. Thank you ! EDIT : I also have a pretty loud coil whine on heavy load, so it could be another reason to send it back...

A:Black dot Yoga 920 screen, unsure if it is a dead pixel.

Hi Solomai, firstly i would recommmend you to run following page for dead pixel detection: http://www.deadpixelbuddy.com/ If you find any dead pixels just contact Lenovo support, there shouldn't be any issues with the exchange/refund.  

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RELEVANCY SCORE 80.4

 Hi I Have question about display pixel policy if i have 1 bright dot 2 adjacent follow LCD display pixel policy - Idea/Lenovo laptops and tablets mean i can contract lenovo for replacement right?   

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RELEVANCY SCORE 80.4

Just got my X1 yoga with OLED screen and after less than a week with around three hours total use - no pen or touching - when I turned it on today it had a bright blue single pixel.  I tried everything I could find on-line but there it is, unchanged and glowing as strong as ever.  Any ideas.  Or is this a situation where I just focus on getting a replacement.  

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RELEVANCY SCORE 77.6

Deeply frustrated by my almost new Yoga 3 Pro.LCD screen completely dead after only 14 months of use.  Computer still works through an external display.Repairs would be $700.No / 0 / nada help from Lenovo.   Recurrent problem as seen on forums.DON'T BUY THIS COMPUTER.

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RELEVANCY SCORE 74.4

I have a dead spot in the middle of the screen that when I click in it, the active window becomes inactive, Just like clicking off the window, but in the middle of the window instead. I've had this problem with three different computers and it was bearable because when I restart me computer it went away but now the problem appears to be permanent on one of my computers. Does anyone else have this problem? everyone I know that's running Vista Home Premium, have the same problem. Note: the computer that seems to be permanent is running 32bit version. my dads 32bit version doesn't have the same problem. any ideas?

A:Dead Spot In Middle Of Screen?

Hello,

Could this be a dead pixel? what monitor are you using?

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RELEVANCY SCORE 74.4

On my laptop screen having one white spot and its appear bright in white back ground. how to fix it.

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RELEVANCY SCORE 74.4

Hi all, On my T460 touch screen, I have some white lines, visible on darker images. Presume dead pixels.The machine is still in warranty and I logged a ticket with support for screen replacement.For over 1 month I'm trying to get a clear answer from Lenovo engineers why the warranty has been refused based on "Customer Induced Damage" of a (explanation received in writing from Lenovo) " Screen damaged by touching". If I'm correct, a touch screen is designed to be operated by touching, otherwise what is the purpose. Can anybody can help me on this issue? Why Lenovo is refusing to honour the warranty on touch screens? All the assessment has been made on photos and ignore the fact has been mentioned that white lines are only when screen is power on and no scratches, dents or other damages. Any help would be much appreciated.

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RELEVANCY SCORE 73.6

All of a sudden, I have a vertical dead spot in the touch screen on my Envy 360.  No new programs downloaded or changes that I know of.  It runs vertically from the top to the bottom of the screen.  I tried the component tests and it passed the touch pointer test but times out on the drag ad drop test because it won't allow me to drag two of the test boxes.  in the lodg it says the test is canceled. HP online suport is useless.  I have chatted with two of them and they don't seem to even understand the issue let alone know how to fix it.  The computer is only two months old! I'm not sure what else to do...  anyone have these issues?  Do I just need to send it back for service under the warranty?  

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RELEVANCY SCORE 73.2

My sister got here this laptop and shes have a stuck pixel.. Any help?really appreciate. 

A:Lenovo yoga 530 14Ikb stuck pixel

Welcome to the Community.
 
If this is a new laptop, I'd suggest returning it to the point of purchase for an exchange.
If that's not possible and it's under warranty, send it in or take it to a repair center. 
 
If it's out of warranty, it'd help to have a picture of the issue. Stuck pixel is one thing, a dead pixel is something else. 
 
Doc

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RELEVANCY SCORE 72.8

Hi,

I have a Satellite R830, I've not used the laptop much since purchase 2 years ago but i've got several white spots on the monitor (8+ areas). I suspect these may be pixel hot spots but i've tried all sorts of software and even light pressure to fix it but nothing seems to work.

Does anyone have any advise on methods to try and fix this issue or am i resolved to try to get this repaired?

Thanks

A:Satellite R830 screen issue - dead pixel

Hi

You cannot fix it?
In such case the display need to be replaced.
But I assume the warranty is not valid anymore, therefore you would need to pay for the replacement.
I think this is not worth.

I found also a information about screen technology and pixel failure tolerance for LCD displays
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R02.htm

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RELEVANCY SCORE 72.8

a black patch appears on right bottom corner and it spreads horizontally through the screen. i have change the screen three times at service centre .this is not due any mechanical pressure . if there can b any other reason i dont know. please help please.

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RELEVANCY SCORE 72.4

On or in the metal hinge of my new lenovo yoga 730-15IWL laptop there are some white spot/marks. See attached photo with flash. I can't get them off with a cleaning cloth or rubbing with my finger. You can clearly see them when I put a direct light on it. Without a direct light shining on it it's harder to see. You can't feel the spots with your finger, the surface is just as smooth as the rest of the hinge. I noticed them as soon as I removed the plastic around the hinge. What is this? How can I get rid of these ugly white spots?It is an expensive laptop so I would not expect this. 

A:White spot on the hinge of lenovo yoga 730-15IWL

Attached is another clearer picture

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RELEVANCY SCORE 71.2

hello. My name is Raghavendra mishra.my mobile number is +918860610601.I Purchased a laptop on 9 th of feb 2017.when i open this laptop when i reach home then i found a red pixel on the screen.then i call to support team of lenovo for DOA. After hearing me they tell to send the picture of screen to sosupport after one day they say that we cant see any pixels so i visit customer service centre at noida after diagnosing my system they send all report that they found spot on screen to lan care.after one day i received call from support team and they say your DOA request and part replacement team has been denied they say that this is a general issue.and we cant do any thing.i m very disappointed after buying this laptop because i don't expect this type of service from lenovo.I attach the pics of screen where a red spot on left upper side of screen is found. thanks&rgards Raghavendra Mishra

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RELEVANCY SCORE 69.6

I have a Thinkpad Yoga 12, and on the display, a small bright spot develops when the device is on long enough. It only seems to be easily visible on lighter colors and webpages, midtones and dark colors/blacks doesn't show it. When the device is first booted, nothing appears on the display and everything looks uniform, but gradually, a light spot develops. From seeing previous forum posts about light spots, they say it's caused either through faults in the display, pressure, impact, or heat, and judging by how it takes a few minutes for the spot to form, I'd imagine it comes from heat or something under the display(?)If the device is out of warranty, is there any way of fixing this?

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RELEVANCY SCORE 68

The pictures show it. Some days the area on the right on is dark, sometimes it is bright.  The second issue is that the screen won't always come on as bright as it should. This always happens when the computer has gone to sleep, and when I try to wake it the brightness looks turned all the way down, even though the computer thinks it is at 100% brightness. 


























20171114_191128.jpg ?2773 KB

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RELEVANCY SCORE 68

Hello people,  [Enclosed Picture] I have this thing on my lenovo g50-80 lcd screen.I have no idea what it is and whether its fixable or not .It is present even when the laptop is shutdown. Please shed some light on what it might be ? Should i take it to the service center ?  Thankyou 

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RELEVANCY SCORE 67.2

Hello, I've recently found a noticable annoying white spot (attached image) on my laptop screen which is almost 3 months old only. Any solution to fix this on my own or shall i get my screen replaced under the warranty?  

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RELEVANCY SCORE 65.6

My laptop apears to have a small shaded spot on its screen. The spot is visable with the screen being on, and also when the screen is completely off. The spot is located on the lower left of the screen.

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RELEVANCY SCORE 65.6

Hi, I recently ordered the new Thinkpad X1 Yoga 2018 with i7-8550U, 16GB RAM, 512GB SSD and HDR Display (Campus Edition). The first unit had two red glowing pixels and dust between the digitizer and the display layer. So I sent it back and ordered a new one - this one was even worse, much more dust under the screen (seen as dark black spots). See my other post for pictures.Yeah, I sent it back and so one and so one. In total had four devices. 3/4 had red glowing pixels. 3/4 had dust under the screen. That is not acceptable for such a premium device.

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RELEVANCY SCORE 65.6

Dears, my laptop has 2 adjacent Bright Pixels+ overall Yellowish Screen on White Background, is the yellowish screen normal on all lenovo flex 3 laptops? can my screen be replaced with 2 bright adjacent pixels, below attached pictures for the yellowish screen and bright dots ??

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RELEVANCY SCORE 64

Dear, I'm really disappointed with Lenovo. I bought a Lenovo Yoga 3 1470 two years ago by Amazon. After 15 days, impossible to start the laptop. Fortunately, Amazon sent me a new one. Few days ago, impossible to start again the laptop. No charge, the charge led doesn't work, nothing happens... I bought a new adpater to Amazon but unfortuntely, nothing happened with the new one, no charge led, no start, nothing... I tried to remove the battery, push on power button during 30 seconds, replug the battery and start but the same nothing happened. No warrantly...Do you have an idea? Please help me, i bought this laptop 800 euros two years ago.... Thanks. Eric

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RELEVANCY SCORE 64

My lenovo yoga 720 15IKB was working as usual. It was on lock screen when it went to sleep mode. since then it hasn't turned on.the charging led doesnt glow on plugging in neither does the power button doesnt glow when pressed. its completely cold! please help me out! 

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RELEVANCY SCORE 64

My lenovo yoga 720 15IKB was working as usual. It was on lock screen when it went to sleep mode. since then it hasn't turned on.the charging led doesnt glow on plugging in neither does the power button doesnt glow when pressed. its completely cold! please help me out! 

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RELEVANCY SCORE 64

** Sorry for my English, I'm not a native speaker ** I own a Lenovo yoga 3 14" (exact model: Lenovo Yoga 3 14 80JH00FLUS) in the last 2.5 years. I'd like to mention that my computer was fixed half year ago in a private lab, since the offical lenovo laboratory in my country refuse to fix it since I bought the laptop overseas. This time things went very bad and now my computer is completely dead. The past   Half year ago there was a problem in my laptop that was fixed in a private lab:The computer wouldn't load up  (although keyboard light would appear and then computer would shut down). Maybe in 1 out of 100 tries of powering up, it would succeed, but then the computer would shut down in few moments. As I said before, the computer was fixed in a private lab and they said that there was some problem in the motherboard (maybe some malfunction chip but I don't remember for sure what they said exactly) The present  My computer is completely dead, doesn't respond to any attempt of powering up (soft & hard resets), doesn't respond to any power button (regular or special button which used to load the bios menu, recovery menu, etc). problem appeared after another event of which I'll explain in the next paragraph: Sometimes, when my computer was in sleep mode for a long time, it would not respond to wake up when I would press the power button. So in those cases I had to do hard resets. ** I almost certainly sure it would only happen in sleep ... Read more

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RELEVANCY SCORE 64

I have a  Lenovo Yoga 710 (IdeaPad), a few weeks ago I was working on it, and suddenly (and with NO reason) it died, so I sent it to the Repair center 3 weeks ago because its NEW, and still in warranty. I've reviewed the repair status several times, but the last update was on July 31st, and it seems that the part needed to repair my machine is unavailable. I use my PC on a daily basis and it is really affecting my work/studies (I'm a PhD student)! Moreover I'm finishing my Fellowship in the US en returning back to Argentina by September 15th, so I really, REALLY, need your help! I've phoned several times to the Lenovo service center, but nobody gave me a helpful answer. What can I do to get my PC back before my flight date?

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RELEVANCY SCORE 64

IdeaPad 320s 15IKB Screen damage. ?03-12-2018 11:16 AMHi guys, I own an ideapad 320s 15IKB. the laptop has worked wonderfully for me as a student and im able to get my work done quite easily. However a couple days ago a problem with my screen arose. Towards the center at the bottom left there is a bright white spot about 2-3 mm in diameter, now i called lenovo about this and they said it would be covered if there was no external damage to the device, the problem is that 3 months prior the corner of the bottom cover of the laptop cracked leaving a fairly large hole, i called lenovo about this as well months prior and of course accidental damage is not covered in the warranty. I have also recieved a box to ship to lenovo for repairs however i am hesistatn on doing this.My worry is that lenovo will not cover my screen repair because of this cover damage that occurred 3 months prior. A picture of the damage of the cover is provided. If anyone can help me mediate this situation id greatly appreciate it.

A:Lenovo 320S 15IKB Screen Damage

Hi guys, I own an ideapad 320s 15IKB. the laptop has worked wonderfully for me as a student and im able to get my work done quite easily. However a couple days ago a problem with my screen arose. Towards the center at the bottom left there is a bright white spot about 2-3 mm in diameter, now i called lenovo about this and they said it would be covered if there was no external damage to the device, the problem is that 3 months prior the corner of the bottom cover of the laptop cracked leaving a fairly large hole, i called lenovo about this as well months prior and of course accidental damage is not covered in the warranty. I have also recieved a box to ship to lenovo for repairs however i am hesistatn on doing this.My worry is that lenovo will not cover my screen repair because of this cover damage that occurred 3 months prior. A picture of the damage of the cover is provided. If anyone can help me mediate this situation id greatly appreciate it.

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RELEVANCY SCORE 64

My screen started to white out on the left hand side about a week ago. I'm fairly certain that it's pressure damage (starts to correct when i place my thumb in the bottom corner) and am looking for another opinion and if this is something I can repair myself. Including images of the screen. TIA!

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RELEVANCY SCORE 63.6

Hi Everyone, I have a Lenovo Yoga 900 and I absolutely love it! Unfortunately after 2 years of using it  died and I could never turn it on again (Feb) I tried taking the battery off, plug it in , and press the ON bottom but nothing. I put back the battery and again nothing. Could it be possible that the motherboard is dead and if so how much will it be to replace it? Is it normal that computers like this die after 2 years of usage? I was expecting at least a 4 year range of usage for the amount of $$ invested in the computer. I want to get the same computer but now I have my doubts if it will die on me after 2 years or what caused the motherboard to die so suddenly. Any help is welcome!

A:Lenovo Yoga 900 - Dead after 2 years of usage

This is the Yoga Book 930 forum which was only released a few months ago. Posting in the appropriate forum might yield better results, good luck!
 
Moderator note: thread moved

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RELEVANCY SCORE 63.2

 I have a Lenovo y50-70and I have two issues at the moment one is my screen is Brocken with white lines on the side that move toward the middle and I think the best solution is to buy a new screen for my laptop. But I don't know howOr where to buy itMy other issue is that a around 6 months ago I spilled water on my keyboard I was half asleep and I tried to wipe it off but fell a sleep without turning it off so i think that made things worse now my laptop has some keys that won't work and there are keys that I think short circuit and are pressed without me pressing them, a work around is bought an external keyboard and after I press the delete button on my laptop the buttons that short-circuit stop then I can use my external keyboard. I don't know what to do to fix this problem but I guess to buy another panel?I appreciate any help and sorry for the long post also would appreciate if someone can point out what kind of models to buy since i would like to buy the parts from eBay or a site you suggest  my laptop is 15.6 inches but that is all I know for now  

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RELEVANCY SCORE 61.6

my laptop is lenovo ideapad 310 .....my problem is that after 2 months of buying my laptop i noticed a a very small green spot in the screen then i found that is called dead pixel .....my question is ....does my warranty  cover this problem or no......if it does what should i do ?

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RELEVANCY SCORE 61.6

My notebook's LCD has one dead-pixel, at least I think it's dead.... it can turn white and green, and that's it... no other colours... is it a dead-pixel? and I would also like to know why does this happen..
Thaks....
 

A:Lcd with one dead-pixel

it should be a dead pixel...
i also got 2 dead pixels in my 1.7 years old lappy
go here to check more...
this is not weird under old computer, but if it's under warranty quickly replace it.
btw my 2 years old BENQ LCD screen have 0 dead pixels, wonderful
 

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RELEVANCY SCORE 61.6

Hello, i have had a dead pixel for a while now, is there any fix to it? it only seams to show on a black back ground, as when windows starts up you can see it and my desktop background is black so it appears then. When the colour changes it is totally fine and cannot be seen. Is there any fix to this, i did post a post ages ago but i did not get a response, i am not sure if my laptop is in warranted now but it may be.
 

A:Dead Pixel

I've been lucky and fixed a few
If a new monitor and a stuck pixel .. There's some exercising software (or run a movie) that may wake it up
I've fixed another by using pressure methods.
http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
 

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RELEVANCY SCORE 61.6

I have a dot on my monitor that I am trying to get diagnosed. You cannot see it when the monitor is bright and colored, but black screen it looks to me like a bubble, almost clear looking. It may be a bad pixel, and the dot doesnt bother me a ton but my curiosity is getting to me. I do have pictures of it, although they are not very good but maybe someone here can recognize what it is for sure.

I tried that flashing software that may fix stuck pixels, i did that for almost 3 hours but it is still there. I also posted on another forum but they just said if it bothers me than return it. Assuming I don't want to return it, please look at the bad pictures and let me know what you think.






 

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RELEVANCY SCORE 61.6

I took the risk of getting an LCD, hoping there would be no dead pixels... there is one. Anyway, I've tried rubbing it with my finger, that doesn't seem to work, so is there anything else I can do to fix it? It's only one but it irritates me.
 

A:Dead Pixel

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RELEVANCY SCORE 61.6

i just purchased a 22" NEC CRT monitor the FP2141SB and a little off from the center are roughly 9 vertical lines. very very hard to see but can be seen on a white screen...they aren't colored lines more like dotted grey lines. anyone know what this is?
 

A:what does a dead pixel look like?

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RELEVANCY SCORE 61.6

hello, i have recently noticed on my laptop as i clean it that i may have a dead pixel. My Desktop background is a Intel xeon background and is mostly black, here i can see that near the top i have a white pixel. Ii have tried changing my wallpapers, most of them are black and i keep seeing this white pixel. I can see it right now as i have google chrome and have a black theme on and above the address bar i can see it. I have done an online test and i am not sure what i am meant to be doing however the instructions were clear. So what do you think is wrong
 

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RELEVANCY SCORE 61.6

As you can see by my screen shots below, it looks like I have a dead pixel to the right of the recycle bin.

Ive tried changing my desktop backgrounds but it still remains...

When I drag a window over the pixel its fine...
==========================================================
Whats very weird is that I have the same issue with the 32bit version of windows 7 on my dell inspiron 1525?

Thats 2 computers with the same little dot!

This dot disipears if I turn aero off...



(I know a screenshot would not capture a dead pixel) Thats why its odd!

A:Dead Pixel? Or not?

Dead pixels don't show up on screen shots. If it was a dead pixel the best way to fix it is to just flick it. I have done this a bunch of times and it always works.

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RELEVANCY SCORE 60.8

I had a bright lime green pixel on my laptop lcd screen. I"ve seen that there are many ways to fix this but after a while of pressure, it turned dead. But before that if flickered between green and black.

Is there anyway to fix this?
 

A:Stuck/Dead Pixel

No if its truly a "dead pixel" but I would say based on the color you mentioned, it's a "stuck pixel."
Try the link below for some tips on how to fix the issue if possible:

http://www.makeuseof.com/tag/best-software-solutions-to-fix-a-stuck-pixel-on-your-lcd-monitor/
 

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RELEVANCY SCORE 60.8

I am using HP 15 Notebook PC. It worked fine for many months but then I saw a dead pixel on my top-right side of display. It is increasing day by day. Please help me to remove it.

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RELEVANCY SCORE 60.8

Hello Peeps,    I just received T520 package today and my excitement suddenly turned to grief when I saw a bright glowing red dot on my screen. OMG... a dead pixel right out of the box! Did I just drop my hard earned grand that I have been saving for months on something that would bug me for the rest of the products life?    I quickly searched Lenovo's dead pixel policy and almost fainted when I found out the unit has to have at least 3 dead pixels to be considered for replacement noooooooo...wahhhh....boohohoho..sob       Why did they ship out a unit with dead pixel??? I'm pretty sure it was NOT missed by QA because it glows like a laser beam in the dark and a dead pixel would not develop while in transit!           I'm going to contact Lenovo post sales tomorrow and really hoping something can be done. I know some of you will consider this as another guy who got a dead pixel rant, but man, when someone spend this amount of cash, and I'm not rich, I would at least expect to receive a non-defective product. Oh Lordy, I should have trusted my instinct and buy something of this value in a brick and mortar store. Hoping for the best but this night would not be a pleasant one. Sigh,Jason   













Solved!

Go to Solution.

A:Dead Pixel Agony

You just got it and you're not satisfied you can return it.So return it.The End





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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RELEVANCY SCORE 60.8

Lately my pc has occasionally started making semi-random green pixels.

These pixels are print-screenable, zoomable and scroll along.

They occur in any application at random. (They do sometimes form a slight pattern.)

[Screenshots]

Any ideas on what could be causing this?
Any ideas on a possible fix?

I'm worried that it might be an indication of failing / overheating ram or something.

Thanks

A:Dead-Pixel-like Artifacts

Is your monitor LCD or LED?
I think you have run-of-the-mill dead or stuck pixels. Usually is a monitor problem, I heard some Government thing called the "Dead Pixel Policy" but it only applies to brand new monitors or monitors that are still under warranty with dead pixels. There are some sites that host software/programs to diagnose dead pixels by putting different colored slides on the screen, like this program here:
InjuredPixels 2.1 Download - Freeware Files.com - Utilities Category

There are also programs to attempt the fix of stuck pixels. If it's new monitor or still under warranty with dead pixels than you will get a new replacement thanks to the Dead Pixel Policy.

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RELEVANCY SCORE 60.8

hai sir, my brand new hp lap top showing one dead/stuck pixel (only two days old ) .when i contact supplyer they old hp will not gave replacement for one pixel. i would like to know the solution and why hp this lap top to customer after qc please not that i contacted  them on next of purchase

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