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T580 with HP Elite 90W Thunderbolt 3 Dock

Q: T580 with HP Elite 90W Thunderbolt 3 Dock

Hey, I have a HP Elite 90W Thunderbolt 3 Dock that works fine with the hp work laptop that I have and 3 monitors. I just bought a simple thunderbolt 3 cable to be able to plug my Lenovo T580 to this and enjoy the external monitors with it as well but... it doesn't seem to work. (I don't know if it's relevant, but my t580 runs linux) I did try to look around on the internet but couldn't seem to find anyone who tried to do this. So is it normal ? Or is it supposed to work ? If so, could the problem come from linux ? Thanks in advance if you have any idea ! Cheers

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RELEVANCY SCORE 200
Preferred Solution: T580 with HP Elite 90W Thunderbolt 3 Dock

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RELEVANCY SCORE 94

Hi, I have just received the HP Elite Thunderbolt 3 65W USB-C Dock. I have plugged it in, and my Elite X2 1012 G1 charges, but that is all. None of the ports are working. Monitor is not recognised either. If I plug my phone in via the USB port, it will charge, but not recognise it as a storage device. I have searched everywhere, and cannot find drivers that will resolve this issue. I have:- Thunderbolt software installed, and running, but still to no avail.- Installed and run "Intel Thunderbolt Firmware Update Utility", but get an error that there is no controller driver. Please help. ps. The machine was reimaged with a corporate SOE. So I am not sure if I am missing drivers. 

A:HP Elite Thunderbolt 3 65W USB-C Dock not working on Elite X...

I finally received our Thunderbolt 3 docks this week.  Same issues as OP.  I was able to get it working by installing the Intel Thunderbolt Secure Connect under the Driver - Controller section of the drivers for the X2 1012 tablet.  Hopefully this helps someone else.  Direct link to the driver page below. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8741946&swItemId=ob_161921_1&swEnvOid=419...

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RELEVANCY SCORE 93.6

(For those of you who have followed my previous threads, I've now ordered a T580 with 4k display). I'm looking for a T3 dock which can do the following on a T580. It would allow me to use just one cable to dock/undock it: 1) Attach a screen with a 2560x1440 resolution with 60Hz (digital connection)2) Attach a screen with a 1920x1200 resolution with 60Hz (digital or VGA connection)3) Full Ethernet port4) Charge the laptop (originally, it comes with a 45W power adaptor)5) Have at least 1 classic USB 3.0 port Unfortunately my budget is limited so that I can't go for the original Lenovo one. If there's a dock which can all the above except for attaching two screens, then this would be ok as well, for the time being (assuming I can run one screen via the dock, and the other screen directly from the HDMI of the T580). Then it would just be 2 cables for docking/undocking...  

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RELEVANCY SCORE 93.6

My thunderbolt 3 (135watt) dock will not charge my T580 intel core i7-8650 laptop while displaying on 2 monitors.  Tried only 1 monitor and still won't charge.  About 3 months ago first got a message that insufficient power to thunderbolt dock.  Warranty replaced the dock last week and still won't work.  I took the laptop to work since I have an identical rig and it charges and displays (only 1 monitor but will also charge an iphone).  I brought a new 135w charger home and that didnt help.  Also replaced little cord from thunderbolt to T580 and that didn't work.  I even tried a different outlet on a different circuit and that doesn't help.  Could it be that the i7-8650 needs the 230W thunderbolt?

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RELEVANCY SCORE 88.8

hello, we have a brand new spectre. first the device is amazing, i love it. but we have the following problem with the  HP Elite Thunderbold 3 65W Dock, if the Spectre is connected over Thunderbold Cable and on the Dock with Thunderbolt/Power combination cable connector, One 4.5mm power input every Device is working, Network is working, USB, both Display Ports are working, but the Spectre does not charge. i have installed the newest FIrmware Update  for the Thunderbold Dock Driver and i have updated BIOS, Intel Thunderbold Drivers on the Spectre. We have changed also the Thunderbolt 3 Dock with an new one, same problem.  one thing, on the front the light is off and i cannot turn on the spectre with the button.  any ideas, hints??? and yes i have connected the spectre over one of the 2 thunderbold ports, because the spectre has only 3 usb-c ports but 2 of them have thunderbold technology. i see also that the tb3 dock is recognized in windows at the thunderbold software.  kind regards, sebastian   

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RELEVANCY SCORE 88.8

Got my T580 in 2019 May but still it is NOT my no.1 PC, I still rely on my 5yr old lenovo thinkcentre M93p. 1. The SD card reader will disconnect itself after 2 hours UNLESS you update to the latest driver version.At first I used my T580 air gapped, so this used me a lot of TIME to trouble shot. (ps now it's NORMAL,it's stable) 2. thunderbolt 3 seems is NOT matured enough for mission critial deploy.I always power on my PC for 48hr and then rest 10min, then turn on another 48hr.But my T580+ TB 3 dock gen 2 WONT wake up after my 8hr sleep.(even I press the T580's keyboard or touchpad) and haveto power off it intentionally--> lost of data, lost of UNKNOWN data. How do I know which document is not saved last nite?(in windows, monitor is set to turn off after 1 min, PC sleep set to never.)There are new TB3 driver/firmware last week, but I am a lab rat for drug testing now.  This T580 completely bad imaged lenovo for me,for which M93p is much more reilable.both running win10     

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RELEVANCY SCORE 88

I have exactly this issue (exame same symptoms) with a G17.Happens even if there are no peripherals attached to the docket. Was on .09 of the BIOS, upgraded to latest, no change. Have updated all HP and Intel drivers and utilities. Also removed graphics drivers in safe mode and reinstalled clean, no change, and performed an sfc /scannow.Was working fine week before last, no idea what changed to cause this. 

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RELEVANCY SCORE 88

Unfortunately I still haven't resolved the issue with my laptop. It's rather frustrating because we have an identical laptop and hardware setup with one of my colleagues and his works fine. No combination of BIOS update software uninstall and reinstall has resolved this issue. It's a shame because I have been accustomed to using the docking station for my older Compaq based laptop / Workstation and I really do love the feature.

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RELEVANCY SCORE 88

Hi All Could really do with some help on this. We are gonig to be using the HP Elite Thunderbolt 3 Docking Station with our laptops. The issue I am finding at present is that you have to authorise for use on each laptop. This requires Admin Rights, something that we are no going to give our End Users. According to the manual located at: http://h10032.www1.hp.com/ctg/Manual/c05141189, on page 5, "Note: You must be logged on as an administrator on the computer connected to the dock. To enable a non-administrator user to select OK, enter the non-administrator registry key. Contact your HP Technical Consultant for this key." Does anybody have any idea what the key is? Kind Regards  

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RELEVANCY SCORE 88

I recently (yesterday, 16/08/16) started experiencing the dreaded Blue Screen of Death whenever my laptop is connected to my HP Elite Thunderbolt 3 Dock. The machine is a HP ZBook 15 G3. It has been connected to this dock for over a month without this issue. I'm not sure why the sudden issue as I don't recall any updates or new software prior to this happening. The dock is connected to 2x monitors via HDMI cables, and an ethernet cable. I connect a wireless mouse and keyboard to a USB3 port on the laptop. If the dock is connected to the laptop on startup, it reaches the login screen before BSOD. If I start without it connected, it will BSOD a few seconds after connecting the dock. It never gets to the point where the monitors display anything. It can boot with the dock connected in Safe Mode, as this seems to disable it from working. I have updated all drivers and the BIOS (including downloading the Softpaq Download Manager) but there has been no change. I've also updated the NVIDIA drivers to the latest version without change. What should I do next to solve the issue?

A:BSOD upon connection to HP Elite Thunderbolt 3 Dock

I would personally try isolating the culprit, then go from there: 1) remove 1 monitor from the dock, then test2) remove ethernet from the dock, then test3) remove the last monitor and hook it directly to the laptop, so the dock is attached with nothing to it, then test4) I have my dock set to "Always Connect" in the thunderbolt software, not sure if that helps any.

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RELEVANCY SCORE 88

I am trying to find a replacement Thunderbolt cable for my docking station, I have had no luck even finding the part number for the docking station let alone a part number for the cable. Please help if you can.Thanks

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RELEVANCY SCORE 87.2

Hi all, We bought about 10 HP X2 Elite 1012 G1 along with Thunderbolt Docking station. I setup the laptop then installed the drivers for Intel Management Engine and Thunderbolt dock. Updated the firmware for Intel chipset as well. Since we setup these laptops user complain about the dock not getting detected by laptop. No matter how many times they restart. I went through each laptop and observed the following issues: 1- When I open the Thunderbolt software, it shows multiple HP docks in the attached devices with cross sign (which means the device is disconnected). It seesm that the Thunderbolt software creates multiple entries of the same dock then fails to detect it 2- When the laptop goes to sleep mode, the dock gets disconnected and then it doesn't get detected at all, even after reboot.  So far the only fix is as below: (which worked 90% of the time) 1- Uninstall both Intel management Engine driver and Thunderbolt Secure connect driver2- Install both Intel management Engine driver and firmware + Thunderbolt Secure connect driver BUT, this can't be a proper fix because in a corporate environment we can't go through this every single time. It's a total waste of time/money for a corporate. On top of that, users get frustrated by this issue that is ahpenning constantly. HP PLEASE FIND A PROPER FIX. PLEASE ALLOCATE YOUR IT PROFESSIONALS AND DEVELOPERS TO DIG THROUGH THIS ISSUE. We bought more than $2m ... Read more

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RELEVANCY SCORE 86

Hello I just bought a new HP Spectre X360 with a elite thunderbolt 3 65w dock. After installing all the drivers everything is working when i connect the laptop to the dock. But the only thing that i cannot get to work is the power button on the dock. It doesnt light up in any colour like it says in the manuel and when i press it, it does nothing. I went to search for thunderbolt options in the bios but it seems there are none there. I updated to the latest bios (f.11) btw. Hope someone can help me with a solution kind regards Jelle

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RELEVANCY SCORE 76

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

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RELEVANCY SCORE 68.4

Hi,which 2m cable is compatible with the thunderbolt 3 dock gen 2?We tried the Belkin Cable (https://www.belkin.com/de/p/P-F2CD085/) with a Yoga X390.But it does not work. 

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RELEVANCY SCORE 68.4

Hello everyone, I recently bought a Thinkpad X1 Extreme and I am now locking for a suitable Thunderbolt 3 dock. Although I've read a lot of posts about various docks I am still a little consfused about which one to choose. It seems like the following ones would all work with the X1 Extreme:1. Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W:https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...2. ThinkPad Thunderbolt 3 Workstation Dock (170W):https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...3. ThinkPad Thunderbolt 3 Workstation Dock (230W):https://www.lenovo.com/ca/en/accessories-and-monitors/top-tech/Thunderbolt-WS-230W-dock-US/p/40AN023... Please correct me if I am wrong but to me it seems as if the only difference between these docks is that the workstation ones come with two AC adapters each and a special Thunderbolt/Power cable to avoid using two different cables. Or are there any other technical differences? So if I am okay with a two cable solution couldn't I just use the Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W and connect it via Thunderbolt while at the same time use my 135W AC adapter to charge the laptop? Thanks a lot in advance.

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RELEVANCY SCORE 65.6

Hello to everyone, Since some weeks, Lenovo Vantage is showing up Thunderbolt Firmware update tool 17.0.0.3-N27TF16W to update firmware to NVM 20. I tried to install it multiple times, manually and via Vantage, but no success. Although there is no error or warning during installation, Lenovo Vantage keeps showing this update, and according to Thunderbolt software, installed firmware is NVM 14. Thunderbolt Controller driver version is 17.4.80.94. All other updates of my laptop are installed (including BIOS, Windows,...). What can I do ? Thank you for your help. Fred  

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RELEVANCY SCORE 65.6

I have a new T580 laptop that has stopped recognizing devices plugged into the Thunderbolt port. I've tried to update the firmware from https://pcsupport.lenovo.com/us/en/solutions/HT508988, but the page shows the firmware update as "pending." How can I get it going again? Here's the info from the Thunderbolt application: Thunderbolt SoftwareSoftware package version: 17.4.78.500Application version: 17.4.78.15Service version: 17.4.78.14Controller driver version: 17.4.78.21Networking driver version: Unknown Thunderbolt ControllerThunderbolt generation: Thunderbolt 3 (15BF)Number of ports: 1Security level: User Authorization (SL 1)NVM Firmware version: 18.00External GPUs supported: Yes By the way, when I plug the same Thunderbolt into the USB-C power port, everything loads fine. So the problem seems to be with the Thunderbolt port. Thanks!

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RELEVANCY SCORE 64.8

Hi, I cannot work on my laptop - Thinkpad T 580 since some update crashed Thunderbolt. When I try to install n27th06w.exe - Thunderbolt Firmware Update Tool from official Lenovo driver site -it crashes, and shows message: I cannot also download Thunderbolt Control Center from Windows Store due to error: 0x803FB005Thunderbolt Software about page: response from detect1810r.exe shows Error: 0x20B SDK_NO_CONTROLLERS  What should I do to repair Thunderbolt? Is there any way to do this?

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RELEVANCY SCORE 64.8

Hi all, I have a Thinkpad T580 and a Thunderbolt 3 Dock Gen2. It worked fine until now.I updated the Dock Firmware, and everything worked. I updated the BIOS from 1.21 to 1.22, and Thunderbolt is not working anymore. Were I work we have many Lenovo Laptops and Docks. I tried another Dock, but the thunderbolt software does not show a connected device. I reflashed the 1.21 BIOS version, but thunderbolt stays broken. How could that happen?I even set the Thunderbolt Security to "no Security" in BIOS, thinking it might have broke security, but no, does not work. When I plug it into USB-C it works, of course. But this way I only have 10GBit/s for everything, not 40Gbit/s like with Thunderbolt. That means not all of my monitors do work and bandwidth is limited. Any ideas how to remedy the situation? Best, maybeapreacher

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RELEVANCY SCORE 64.4

T580 connected to USB-C dock is able to detect 2 displays but the laptop is not being charged via the thunderbolt port - Using USB-C cable between the dock and T580

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RELEVANCY SCORE 64.4

First... long time T series user going back to the initial ones. Had been using a T520 up until I finally gave in and purchased a T580 over the BF in July sale. Since I have been using a dock for a long time and like the convenience factor I got the Pro Dock (40AH0135US) to go along with the T580. Long story short... the first T580 arrives with a blown system board. I send it back and 11 days later another T580 arrives. This one boots and has no issues off the dock. It's fast and definitely an upgrade from the T520. First thing I notice in placing it on the dock is that the side mount process is tedious. Reading other posts seems to confirm that experience. It's nowhere near as well engineered as the bottom dock solution and I spend more time trying to insert the dock mechanism than I ever had with the legacy dock solutions. I eventually get things perfectly aligned and power on. Right off the neither external monitor is working. I have two Dell UHD monitors connected to the DP's on the dock and neither comes on. I mess with the cables and nothing, I take the T580 off and re-insert... nothing. I call Lenovo and without even trying to diagnose the issue they issue an RMA for the dock. I get another dock 2 days later and this one works for exactly 1 day. The external monitors work and then 10 hours later when I come home from my job and place the T580 on the dock they don't work. Nothing changes but somehow things are back to not working again. To be clear at no point from powe... Read more

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RELEVANCY SCORE 64

Hi there,  I've been experiencing issues with both Thinkpad T580's and 5th/6th Gen X1 Carbons. Basically any model that has USB-C/Thunberbolt connectivity.  I have had users report that their laptops either connected to their docking station or power adaptor  do not charge. Windows reports "Plugged in, Not charging", and power drops. The dock does not appear to work, external screens, network etc.  When disconnected from the power source or dock, the orange power light on the left site where the USB-C connector is stays on. This is the light that comes on when charging. When the laptop is shut down, the same orange light stays on.  The work around I've found is to go into the BIOS, Power settings, Disconnect the internal battery. (External battery needs to be removed for the T series). After selecting this, the laptop powers off and the orange charging light goes out. Once reconnected to a power source, the laptop will power on, work with the dock and properly charge.  I have encountered this on multiple T580's and multiple X1 Carbons. I've attempted to run the System Update utility (excellent app btw) and made sure BIOS and Thunderbolt firmware etc is up to date, yet the issue still persists. Logging into the BIOS and disconnecting the internal battery is not a viable solution.  Is there a solution for this, and are Lenovo aware of this issue?  Thanks,Adam

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RELEVANCY SCORE 63.6

I am going to be ordering a T580 with this dock: 40AJ0135US.  I will be running a DP-DVI adapter and would like to make sure i buy the right adapter. Do i need an active or passive adapter?

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RELEVANCY SCORE 63.6

Hi All, When my T580 is docked, with speakers attached to the audio jack on the dock, the Dolby Audio program reports the following message: "Plug headphones or speakers into the system audio jack to enable Dolby Audio." Should the computer not recognize when speakers are plugged into the dock?  Seems like a bug. Software, drivers and firmware are all up to date. Has anyone else seen this? Len 

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RELEVANCY SCORE 63.6

Hi All,What is the best to run two 3840 x 1600 minitors (LG 38UC99-W http://www.lg.com/us/monitors/lg-38UC99-W-ultrawide-monitor) via a T580 (or T570) via thunderbolt 3 connection? Do I have to buy a dock/port?Many thanks

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RELEVANCY SCORE 63.6

I would like to update the thunderbolt firmware on my Lenovo Thinkpad T580. However the Firmware Update tool tels me "Firmware file (*.bin) not found in folder". I ran the update through Vantage and though the pcsupport download link.I follow the steps in the readme, admin account and all that, but with the same result.When I click next and ignore the file not found warning I get the following error:  Error: 0x207 SDK_FILE_NOT_FOUND File does not exist.

A:Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Please do these steps:
1.  open a command prompt as administrator
2.  cd \fw\win\thunderbolt
3.  detect.exe
4.  post screenshot of the output here.  It should look something like this.
 

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RELEVANCY SCORE 63.6

 My T580 suddenly one day stopped reading my external USB-C hard drive, I tried updating the drivers and several other suggested repairs with none of them working. The power light on the drive would come on but the computer didn't read it, verified with a second drive and they both work on my other computers. Looking at the timeline, I realized that this happened while the computer was still within it's warranty period, but I was busy and just let the problem go. Then two weeks later the computer just shut down on me and after letting it sit with the lid closed for a while, it was able to restart and I got a warning message at the BIOS screen that "The Power Adapter is of lower wattage than the one supplied with the machine" or something along those lines. Once booted up I was able to see that battery nuber one was fully depleted to 2% and the 2nd battery was at 99%, it then shut down on me again. I ordered a replacement power adapter to test and got the same message and the same symptoms, the computer would basically trickle charge at a rate slower than it consumed power, at this point I finally called customer service and started a repair ticket, this is when they told me that the computer was three weeks out of warranty....I send it in and a week later recieve a repair estimate of $589 to replace the whole motherboard. I called right back and complained that this computer was having problems before the warranty was up and was simply told it was out of warran... Read more

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RELEVANCY SCORE 62.8

I'm using the 40AH ("Pro") dock.  I tried connecting a third monitor to a HDMI to DVI adapter, and plugging that into the side HDMI port.  The laptop doesn't see this third display at all.  Nothing there.   I'm trying to determine if this is supported and maybe it's just that my adapter is bad.

A:T580 with 40AH dock -- can I use three external displays?

Update:I just took the laptop off the dock and connected this monitor with the HDMI-DVI adapter and it worked that way. So I'm thinking that this dock (or laptop) just does not allow three external display this way.Is there some other way? Can I use a USB adapter?

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RELEVANCY SCORE 62.8

I recently updated the BIOS and Pro dock firmware. Now when docking and powering on, the monitor does not detect the laptop and the USB dongle for the wireless keyboard and mouse is also not working. When I undock, the laptop display is at the login screen. If I login and dock again, the monitor and USB keyboard/mouse now work.  I've tried another Pro dock with the same results. All drivers and MS updates are up to date. Any thoughts?

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RELEVANCY SCORE 62.8

I have a ThinkPad T580 with the Ultra Dock (40AJ0135US) and I'm wanting to use two external 4k monitors. I found this post (https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/How-many-DisplayPorts-are-available-on-t...) that seems to indicate that this cannot be done, but it doesn't make sense since the dock utilizes two USB-C connections from the T580. Can a DP and USB-C on the dock be used for two 4k monitors? Is there any combination of ports that would allow the dock to support two 4ks? Will Lenovo be releasing a monitor compatibility matrix soon for their new laptop lineup, like this one: https://support.lenovo.com/ca/en/solutions/pd029622#USB-C%20dock ? I appreciate any help!

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RELEVANCY SCORE 62.8

Hello,I have problem with my T580 + thinkpad hybird usb-c docking station, i try to setup boot display device to external monitor but it doesn't work... i've tried with HDMI cable and Displayport but everytime i need to open laptop to enter my drive encryption password. My external monitor start to work when windows is loaded. my BIOS version is n27et32w (1.18) display settings in bios: boot display device - external displayshared display priority - usb type-cboot time extension - i tried with every options  Do you have any sugesstion for this? What schould i do? Thanks 

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RELEVANCY SCORE 62.8

Ok.. I'll try to keep this breif. I bought this laptop SPECIFICALLY for the capability to run 2 external monitors via Thunderbolt 3. I have spent thousands of dollars on the laptop, monitors, and cables and put hours of research into making sure everything was compatible and it won't work.  My setup is as follows: Thinkpad T580 with TB3 portTB3 to Dual DisplayPort Adapter(x2)Monitors are both 32" Samsung 1080P monitors at 60hz (NOT 4k) Here's what I have done: Updated display drivers directly from Intel(newer than Lenovo provides)Updated BIOSUpdated FirmwareBought MULTIPLE adapters thinking it was possible an adapter problem.Bought MULTIPLE cables thinking it could be a cable problemI called Lenovo tech support and, after 10 minutes of convincing the tech that my laptop even has a TB3 port he obviously was unable to resolve it so I was mailed a new motherboard and a tech came to my house and swapped the board out. Same issue.  The laptop detects only ONE monitor at a time. If I plug them both in to the displayport adapter, one of them will work, the other will say it's not connected. If I unplug the monitor that is on, the previously undetected monitor will immediately be detected and turn on.  If I plug the undetected monitor into the HDMI slot it will detect and output. But this is NOT the functionality that I have spent thousands of dollars for.   I am out of ideas and now quite sure that, even though the marketin... Read more

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RELEVANCY SCORE 62

Hey guys, Becuase I would like to connect my ThinkPad T580 to a bigger monitor at home, I bought an external 4k monitor and a Lenovo Hybrid USB-C dock. However, I have experienced a lot of problems getting a fluid connection going. I know there is a problem with the DisplayLink software and the usage of the internal GPU instead of the dedicated GPU which I would like to use for the monitor. I have tried to turn the internal Graphics off in device manager, but this now always bricks my computer and makes it unusable. I have tried to contact the support, but they haven't really been able to help. So here are my specs and all the products I use:Lenovo T580i7-8550U Intel UHD Graphics 620Dedicated NVIDIA MX15016GB RAMInternal 4k Screen Monitor: Samsung U28E590D 4K Monitor; connected via DisplayPort cable Dock: https://www.lenovo.com/de/de/accessories-and-monitors/docking/universal-cable-docks-usb/TP-Hybrid-US... 

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RELEVANCY SCORE 62

I got my new T580 today, and with it the Ultra Docking Station.It generally works fine except for some minor issues with my monitor still needing DVI, but that is easily solveable. The one big issue I have with it is my mouse:Moving it in circles shows freezes every few seconds, for up to a few seconds at a time! The mouse is practically unuseable as it is.It's a Logitech G500 mouse. Connecting it to one of the Laptops USB ports works makes it work just fine.Connecting one of our cheap default Microsoft mice to the dock also works just fine, but I'd really rather use my Logitech. I tried updating all the firmwares and drivers(OS in use is Windows 10 64bit), but nothing made any difference. The mouse is not only freezing, but judging by the constant device disconnect/connect sounds also completely reconnects every like 30-60 seconds. Using a USB event viewer confirmed that it is indeed the mouse being reconnected.

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RELEVANCY SCORE 62

This problem disappeared for some time,but last week windows forced an update. This problem return yesterday nite again. 20200131T124513

A:T580+TB3 dock gen2 wont wake up after sleep

among these several months, Lenovo has been updating the T580 thinkpad BIOS, TB3 driver, TB3 firmware. It is ENDLESS!!!

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RELEVANCY SCORE 61.6

Hi @ all, i have a Elte x2 1012 Tablet and the Thunderbolt 3 Dock 65 W (P5Q54AA) and i want to install over PXE a new customized Windows OS. The BIOS and the Dock have the latest BIOS Version (Elite X2 - v1.14).But i cannot boot over PXE. The PXE Option is not visible in the BIOS under the UEFI Boot Order/Legacy Boot Order.The Network (PXE) Boot is marked.12 sec. push the Power Button - the same behavior. What to do? please help.

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RELEVANCY SCORE 61.6

To back up Dell-Brian B's threads you can find all the available Dell documents for the Dell Dock and Dell Thunderbolt Dock here. 
TB

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RELEVANCY SCORE 60.8

I've an Elite Thunderbolt 3 Dock connected to my ZBook, everithing is working except for the Ethernet network adapter.In device manager it appears under Other devices as "Ethernet Controller"  with a problem icon. Location: PCI bus 66, device 0, function 0The drivers for this device are not installed. (Code 28)There is no driver selected for the device information set or element. I've searched on hp support for a driver but I couldn't find any, there is only the "ASMedia eXtensible Host Controller (xHCI) Driver". Any solution?Which driver I can use?

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RELEVANCY SCORE 59.6

Please advice on how to achive an Wake On Lan with the Elite X2 and the USB-C Dock as mentioned here:http://store.hp.com/GermanyStore/Merch/Product.aspx?id=X7W54AA&opt=ABB&sel=ACC i only achived to have the elite x2 wake up from hibernation - but not from power off - is this possible at all?

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RELEVANCY SCORE 59.2

HP ZBook Dock with Thunderbolt 3 usb device issues. USB Keyboard randomly sends a stream of a repeated character.  I will be typing and mid worrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr d will get results like in the word above.  The inverse happens alot too, were it just drops a few characters i have typed. USB Mouse lag is horrible. Both devices will stop functioning, need to reboot the dock to recover them. Any one have any suggestions or which drivers are the most stable?

A:thunderbolt dock

#HPExpertDayYou will have to update BIOS/Firmware if any. Install the docking station drivers. Try using a different keyboard, if the issue stops then issue was with keyboard.http://support.hp.com/us-en/document/bph07165

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RELEVANCY SCORE 59.2

I would like to connect my iMac Screen (Thunderbold connection with the flash) with my Notebook, however the generation 2 does not work, whereas generation 1 would work. What do I have to do? Thanks.

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RELEVANCY SCORE 59.2

After confirmation of my reseller Bechtle that the HP Elite USB-C Dock would perfectly work with HP ProBook 650 G2, I bought a few of these docks. I was in the assumption, and this was confirmed by HP and my reseller Bechtle, that everything was done through the USB-C connection. In my case nothing was done! Only when I use the USB-C to USB-3 adapter the network, USB and displays work, power doesn't! I work with Windows 10 Enterprise, latest build. Anyone an idea?

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RELEVANCY SCORE 59.2

I am really happy with the X360 15 laptop and it does impress allot of people. I work from home and regularly visit my customers. For these occasions I had bought the Elite USB-C Dock - of course giving me many ways to connect, but also as a second charging device (in case I forget the original charger). Of course I was hoping that since both are HP devices it would work as expected. Now upon connecting the Dock via USB-C, it will display a notification telling me "For full performance, connect a higher capacity power adapter." This does suggest to me that it should 'perform' but not with full power - charge less quickly i assume. This is okay for me. But for some reason it does not charge at all when the laptop is active or stand-by. It will charge when the laptop is 'Off'. Now of course this is not really a solution for me - an empty battery and/or a laptop that is switched off does not really help me being productive . I have been reading outher blogs about this - but had not yet found this specific combination. I found on other blogs that it is a setting (DRM?) for each specific laptop model - and some laptops have received an update that solves this issue. Hopefully this message/request will  generate suggestions for me or maybe even reach the HP support organization and open a dialog. 

A:Elite USB-C Dock & Spectre x360 15

What is the complete product name or product number of your Spectre x360 15 model series ultrabook? Which Elite USB-C dock is it?What is it's product number? Did you consider a thunderbolt 2 docking station? 

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RELEVANCY SCORE 59.2

Connecting our evaluation X2 210 via a HP Elite USB-~C dock I get starnge power fluctuations. The network access seems to be OK, but the power setting switches to battery and then back to connected every couple of seconds, making the screen brightness change all the time.  Connect the standard power adaptor that comes with the X2 and everything is fine. I've installed (and re-installed) all the latest drivers without luck. I see there are various other threads that relate to the network adaptor, but I'm not getting network problems, just power ones. Any ideas on how to fix this, or is it just a bad piece of kit.

A:HP Elite USC-C dock power fluctuation

I am going with a bad piece of kit. But I am thinking the problem is the dock power supply. Is it the same as the laptop? Try switching the power adapters and see if it clears up the problem with the dock. 

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