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T480 sleep-to-hibernate fails with Thunderbolt 3 dock

Q: T480 sleep-to-hibernate fails with Thunderbolt 3 dock

I have a new T480 and Lenovo Thunderbolt 3 dock. I find that often when I close--but in no way shut down--the computer for the night, when I restart in the morning, it completely restarts, so I lose open tabs, unsaved work, etc. I can understand enough of the system event log to determine that the computer always goes to sleep when I close it, then, per the power plan, hibernates three hours later--or at least tries to. The first sign of trouble in the logs comes at the time of hibernation. For example, at 2:37:25 this morning there is the routine Information event, "The system is entering sleep. Sleep Reason: Hibernate from Sleep - Fixed Timeout." This is followed immediately by the warning, "6105 - deauth after EAPOL key exchange sequence". Over the next 5 minutes come two more warnings and eight errors. Then nothing until I start the machine in the morning. One of the first events on restart is the information message, "The last shutdown's success status was false. The last boot's success status was true." It appears to me that this only happens if the computer is plugged into the Thunderbolt 3 dock overnight. To the dock are connected a (gigabit) ethernet cable, a displayport monitor, a mouse, a keyboard, and a pair of headphones. Here is a fuller dump of the error log at the last time it was hibernating, or trying to: Level Date and Time Source Event ID Task CategoryError 7/30/2018 2:41:33 AM Microsoft-Windows-DistributedCOM 10010 None The server {3EB3C877-1F16-487C-9050-104DBCD66683} did not register with DCOM within the required timeout.Error 7/30/2018 2:40:03 AM Microsoft-Windows-DistributedCOM 10010 None The server {3EB3C877-1F16-487C-9050-104DBCD66683} did not register with DCOM within the required timeout.Error 7/30/2018 2:38:33 AM Microsoft-Windows-DistributedCOM 10005 None "DCOM got error ""1053"" attempting to start the service gupdate with arguments ""/comsvc"" in order to run the server:{4EB61BAC-A3B6-4760-9581-655041EF4D69}"Error 7/30/2018 2:38:33 AM Service Control Manager 7000 None "The Google Update Service (gupdate) service failed to start due to the following error:The service did not respond to the start or control request in a timely fashion."Error 7/30/2018 2:38:33 AM Service Control Manager 7009 None A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.Warning 7/30/2018 2:38:28 AM Microsoft-Windows-DNS-Client 1014 (1014) Name resolution for the name dl-debug.dropbox.com timed out after none of the configured DNS servers responded.Error 7/30/2018 2:38:17 AM Microsoft-Windows-DistributedCOM 10005 None "DCOM got error ""1053"" attempting to start the service dbupdate with arguments ""/comsvc"" in order to run the server:{96D1EED3-701E-4FE5-B996-A543A8465897}"Error 7/30/2018 2:38:17 AM Service Control Manager 7000 None "The Dropbox Update Service (dbupdate) service failed to start due to the following error:The service did not respond to the start or control request in a timely fashion."Error 7/30/2018 2:38:17 AM Service Control Manager 7009 None A timeout was reached (30000 milliseconds) while waiting for the Dropbox Update Service (dbupdate) service to connect.Warning 7/30/2018 2:37:32 AM Microsoft-Windows-DNS-Client 1014 (1014) Name resolution for the name wpad timed out after none of the configured DNS servers responded.Warning 7/30/2018 2:37:25 AM Netwtw06 6105 None 6105 - deauth after EAPOL key exchange sequenceInformation 7/30/2018 2:37:25 AM Microsoft-Windows-Kernel-Power 42 (64) "The system is entering sleep.Sleep Reason: Hibernate from Sleep - Fixed Timeout"Information 7/30/2018 2:37:24 AM Netwtw06 7021 None 7021 - Connection telemetry fields and analysis usageInformation 7/30/2018 2:37:23 AM BTHUSB 18 None Windows cannot store Bluetooth authentication codes (link keys) on the local adapter. Bluetooth keyboards might not work in the system BIOS during startup.Information 7/30/2018 2:37:23 AM Microsoft-Windows-Power-Troubleshooter 1 None "The system has returned from a low power state.Sleep Time: ?2018?-?07?-?30T06:37:23.402355100ZWake Time: ?2018?-?07?-?30T06:37:23.402355100ZWake Source: S4 Doze to Hibernate"Information 7/30/2018 2:37:22 AM Netwtw06 7023 None 7023 - Intel proprietaryInformation 7/30/2018 2:37:22 AM Microsoft-Windows-Kernel-Power 105 (100) Power source change.Information 7/30/2018 2:37:22 AM Netwtw06 7023 None 7023 - Intel proprietaryInformation 7/30/2018 2:37:21 AM Microsoft-Windows-Kernel-Power 130 (33) Firmware S3 times. SuspendStart: 351341606, SuspendEnd: 351342310Information 7/30/2018 2:37:21 AM Microsoft-Windows-Kernel-Power 131 (33) Firmware S3 times. ResumeCount: 2, FullResume: 461, AverageResume: 439Information 7/30/2018 2:37:21 AM Microsoft-Windows-Kernel-General 1 (5) "The system time has changed to ?2018?-?07?-?30T06:37:21.500000000Z from ?2018?-?07?-?30T03:37:27.434788100Z.Change Reason: System time synchronized with the hardware clock."

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RELEVANCY SCORE 200
Preferred Solution: T480 sleep-to-hibernate fails with Thunderbolt 3 dock

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 95.6

I have a user with two LT3053s (2560 x 1600) and his previous T440 + Ultra Dock (I believe) supported the full resolution at 60 Hz (again I believe).  I upgraded him to a T480 and our standard Type-c dock that we deploy limited the screens to 1920x1080 @ 60Hz.  After this and complaints from the user of headaches from the drop in resolution we purchased a TB3 Gen 2 Dock and even after plugging the dock in to the actual TB3 port on the laptop (not the top type-c port) we are having issues with not all of his devices working, namely the kb+m. Any ideas here?  Right now we are running it with the 135W power adapter that it came with, but there is also another power adapter available that did not come with the unit we purchased.

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RELEVANCY SCORE 94.4

Hi.  Hoping that someone can provide a little guidance, and show me where I must be doing something wrong. T480 (20L5 model) running Windows 10 1709 (Core i5, 8th Gen Intel)Thunderbolt 3 Dock (40AC model)Installed Thunderbolt Software is:  17.3.74.400System BIOS is:  1.12BIOS Thunderbol setting:  Security Level - No Security When I connect the dock to the laptop via Thunderbolt 3 connector, the laptop DOES draw power.  So I know that it basically works.What it does not do is anything else.  Connecting ethernet, usb keyboard and mouse, or even VGA monitor has no results. Des anyone have any suggestions about what I might be doing wrong here?  Other settings to check?  Or am I possibly dealing with a faulty component? Thanks in advance for any suggestions. Chris

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RELEVANCY SCORE 94.4

All, Can you use the T480 with the Lenovo Thunderbolt 3 Graphics Dock that has the external GPU.Look for the solution to attach 3 external 2560 x 1440 monitors (DisplayPort and/or HDMI) at 60 Hz. Also would the 40AJ0135US Ultra Dock allow me to use the 2 x DP and 1 HDMI at the same time. Thanks

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RELEVANCY SCORE 93.6

I own a Thinkpad T480 (20L5: Intel UHD graphics, Core i5 8th gen) and since it supports Thunderbolt 3, I want to attach an external GPU and display for light gaming. I see that Lenovo itself has a "Lenovo Thunderbolt Graphics Dock" but does not offer that as compatible with the Thinkpad series. Nevertheless, as Thunderbolt 3 is a standard, I am wondering if the Graphics Dock works with the T480. Did anybody already try that?

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RELEVANCY SCORE 92.4

I am using a T480 with the TB3 dock and 2 external monitors.My problem is my screens go black for a couple of seconds every x amount of time. I've updatad all drivers found under the Display and Video graphics section Drivers T480I remember when updating to Intel Thunderbolt Software for Windows 10 (64-bit) - ThinkPad T480, T480s, X1 Carbon Gen 6 - 1.41.565.0I received the following screen:(I did get 2 Thunderbolt SW apps in my start menu and uninstalled the one which was visible via add/remove programs) These updates did not resolve my monitor issue.I later on noticed there is a new TB3 Dock FWWhen I wanted to make the update I got the message the TB SW had to be above 17.4.77.400. (the version insalled and active was 1.41.565.0) I reinstalled TB SW 17.4.78.500 and performed the TB3 dock FW upgrade. Now I am in the situation I do not have a Thunderbolt SW application to allow/select TB devices to connect.V1.41.565.0 seems to be a new DCH driver. reverting back to the legacy driver 17.4.78.500 is not somethig I should have done.It seems the DCH driver came with it's own Thunderbolt SW application, which is no longer available. Is there a procedure to completly reinstall the DCH driver including the Thunderbold SW or revert back to the legacy driver with Thunderbold SW (which now states the application is not in use anymore) Thanks!

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RELEVANCY SCORE 92.4

What is the proper way to undock a T480 from ThinkPad Thunderbolt 3 Dock?Based on previous laptops I was expecting some sort of "undock" button, i.e., to safely remove hardware... Thanks in advance.BR

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RELEVANCY SCORE 82

So I just got a brand new Lenovo Thunderbolt3 Dock Gen2 to use with my lovely T480. The dock works ok but I have a big problem everytime I put my laptop to sleep at the end of the day. In the next day when I wake my machine (by pressing the power button on the Gen2 dock) my system wakes up fine but my external keyboard doesn't work.I have to reboot my laptop to get the keyboard working again. Anyone have dealt with the same problem with Lenovos docks? All drivers and firmwares are installed from Lenovos site and the Thunderbolt3 software (the older app not the new UWP) sees the dock fine. Tried to unplug and plug back the USB keyboard but still it doesn't recognize or work.

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RELEVANCY SCORE 81.6

I have a bug that is fairly repeatable where when my laptop goes to sleep, the USB ports on the Thunderbolt 3 dock are not active when I wake the computer up. I can unplug the TB3 cable and plug it back in to regain access to the ports. Where can I report this issue?

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RELEVANCY SCORE 80.8

Hi, I  got Yoga 920 with Lenovo Thunderbolt 3 Dock that is connected to two 4k Samsung monitors. Just recently when I put Yoga 920 to sleep the monitors will switch off, but in 10-15 sec start looking for a signal.Basicaly screen goes to black (looks like monitor is off) and then in 10 sec it switches on a show blank screen with input name on (DisplayPort) and than it goes off and in 10 sec on with input name ..... this keeps cycling on and off. This is happening on both monitors. It's strange as it used to work fine untill recently (apropox 1 week ago). Im on latest bios with Yoga 920 and latest firmware for Thunderbolt 3 Dock and Lenovo Vantage says my system is up to date. The windows recently updated to Windows 10 (1709), not sure if that is related. Any help how to fix this issue?  

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RELEVANCY SCORE 80.8

Anyone have a fix for the x1 carbon laptop going to sleep mode very quickly (1-2 minutes) while using a lenovo docking station?  It doesnt happen when i use the laptop without dock.  Ive tried all the normal setting in windows.  they are set to 15-20 minutes.  It still happens.  Ive updated the drivers for the docking station.  It still happens.  This is also an issue with an employee's 4th generation X1 and a USB-C dock.  After waiting for 25 minutes on lenovo chat and no one responding, i called in.  They spent 30 minutes playing with the same settings then said it was a software issue and transfered me to another department.  They tried to charge me $200 to fix the problem.  My laptop and dock are less than 6 months old.  I'm extremly upset with lenovo!  

A:X1 Carbon with Thunderbolt 3 dock going to sleep mode quickly

Gets even better. I called back into the original number and they said "what i do with my computer is not their problem. Since it works (even though briefly) then its fine"

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RELEVANCY SCORE 78.8

Hi, I'm using the new ThinkPad Thunderbolt 3 Workstation Dock which came out with the P52 with my P1. So far it almost works fine when you boot up, but whenever I disconnect the machine from it after sending it to sleep or hibernation (like overnight)  and plug it in the other day the mouse and keyboard are not detected.I need to reboot the laptop to use them again with the dock. Thats really annoying. I thought it might be a driver issue but after updating to the newsest drivers from lenovo the problem persists. Has anybody a solution for that? Of course all other updates from Lenovo side are in  place..and I'm still using windows 10 1803.the mouse is a razer deathadder and the keyboard a Filco majestouch 2.Is that the typical glitch of a new product we always have to face as beta testers :-) Merci A

A:ThinkPad Thunderbolt 3 Workstation Dock used with P1 loses connection when put to sleep/ hibernation

Found this, there is a new utility you need to install when you use the new dock. its called:   but still when you put the laptop into sleep mode, and it wakes up the connection for LAN , Mouse and Keyboard are gone. you need to reboot. Pls fix this Lenovo, very annoying for such an expensive kit...

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RELEVANCY SCORE 78.8

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

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RELEVANCY SCORE 67.6

hello
i have a weird issue that i lose the Bluetooth after an hibernate or dock de-dock of the laptop..

the bios is the latest A18.
we try to uninstall and reinstall the driver and application same thing.
we are running windows 10 OS

Thanks

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RELEVANCY SCORE 66.8

My t480 no longer charges via thunderbolt dock. Sometimes it wontw boot if anything is plugged into the thinderbolt port either (black screen after Lenovo uefi splash screen) When plugging my power adapter into the port, it will enter pluged in modern but report not charging. It will maintain charge. When plugging a docking station, attached perepherper function normally, but again, not charging. This behavior started recently.  Additionally I noticed that in device manager the UCSI USB connector manager sometimes will error out with an error 43. But this is sporadic and may be unrelated. Device manger view appears to repeatedly refresh, but have not been able to discover the conflict. I refreshed the os (win10) and it worked correctly for a bit, but then started doing the same thing again. Is this an error induced by a recent Lenovo or Microsoft update? Hardware problem?  Software?

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RELEVANCY SCORE 66

We recently moved from the Lenovo T470 to the T480. We have purchased two of the T480's, with both we have the same issue;The adapters we have used for the T470, won't work with the T480's. The ports do work with our usb-c displays.  Some background information, the monitors we are connecting too are both from Apple, Thunderbolt Display and the Cinema Display. We have no issue with the T470, with the same adapter. The adapter we are using is a Apple Thunderbolt 3 to thunderbolt 2. We have also tried other adapters from some aftermarket sellers.  What we have tried already:Several adapters, none work. Both portsWe have tried deactivating the security in the BIOS for the USB-C, just to make sure we tried everything, but also no succes. We have spoken to our Lenovo reseller for over an hour, but no succes or tips.. Checking the thunderbolt software, if it gets recognized or anything but no. If anyone could provide some insight into this issue would be greatly appreciated.  Thanks in advance!

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RELEVANCY SCORE 65.2

All, What is the speed of the Thunderbolt 3 / USB-C port on the Thinkpad T480, 10Gb/sec or 40Gb/sec.? Thanks,

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RELEVANCY SCORE 64

Hi guys, I have a ThinkPad T480 combined with a Pro dock (side). I was hoping to use 3 external monitors (not including the laptop screen). The pro dock only has 2 display ports and the laptop has a HDMI port which i was hoping to all use to get my 3 displays.My setup is 2 VGA external monitors to display port adapters and 1 hdmi monitor to the laptops hdmi port directly. 2 display port monitors display fine, however the HDMI display goes black. If i un dock the laptop, the HDMI monitor works.Can i not output all 3 at the same time, i know the laptops chipset allows 3 monitors.I was thinking of buying a USB C to HDMI adapter for the 3rd monitor, maybe this would resolve it? thanks in advance

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RELEVANCY SCORE 63.6

To back up Dell-Brian B's threads you can find all the available Dell documents for the Dell Dock and Dell Thunderbolt Dock here. 
TB

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RELEVANCY SCORE 63.2

I'm using a Razer Trinity mouse, and it works fine, as long as I plug it directly into the laptop's USB port. If I try to use any sort of USB hub or switch (I've tried three different hubs -- each with a different set of USB cables) the mouse cursor randomly freezes on screen for about one or two seconds at a time. I tried installing the Razer Synapse 3 software on the laptop, and turned off the mouse lighting (to reduce power usage and rule that out), but that didn't help. I've also: -updated all drivers/bios via System Update-installed all Windows Updates-tried all three Windows power profiles

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RELEVANCY SCORE 63.2

Hello,I've just bought T480 with Thunderbolt 3 Lenovo USB-C hybrid dock and my laptop is not charing when connected to dock. External monitor and other devices connected to dock work fine, but laptop even do not recognize dock as charger. It acts like it running completely of battery. Where can be a problem? Thank you

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RELEVANCY SCORE 63.2

Hi Guys,I have a T480 laptop with a pro dock docking station and 3 monitors i want to try to get working.2 of the monitors are working fine via a VGA > DP adapter. The 3rd i bought a USB-C to HDMI adapter, though i cannot get this to work, even with the other two monitors disconnected.If the laptops undocked and the 3rd monitor is connected to the USB-C port, it works. Has anyone had luck with 3 monitors on this docking station? I have been considering a display port hub, can we use adapters with these hubs ok or does it only work if the cable is solely DP Thanks guys

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RELEVANCY SCORE 62.4

Hello,I've got brand new T480 with ThinkPad Hybrid USB-C with USB-A Dock and I'm experiencing USB issues when docked.I have read related topics and they seems to be dead without any working solution. Description of problem:When I docked my T480 for the first time, all USBs (only mouse and keyboard) were working. I had left office for night and when I have returned and docked my laptop again, USBs seems to stop working. I?ve tried to reconnecting dock, powering dock off and unplugging devices or changing USB slots without any success.Only restart of computer seemed to get USBs working back again. BUT, there have been about 5 minute period when USB devices were randomly connecting and disconnecting without any warning.Problem appeared again when I left my desk for 30 minutes without turning off or putting laptop into sleep. USBs were dead again. Only restart helped and it was followed with 5 minute period of randomly disconnecting USB devices again.All other connected devices ? 1x FHD monitor via DP, 1x FHD monitor via HDMI and headphones via front 3.5mm jack are working without any problems and laptop is charging properly as well. My laptop is fully updated via Lenovo Vantage and dock in currently at only available FW. Is there any solution to this? It?s get pretty annoying for laptop that is meant to be docked! And it seems that problem occurs accros multiple ThinkPad Thunderbolt docks.. Thank you

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RELEVANCY SCORE 62

Hi I cant seem to locate a fix for my lenovo t480. I cannot get any usb ports to register through the dock. I have tried reinstalling usb drivers through device manger, updating dock firmware, updating all lenovo system drivers , changing power adaptor through the dock and re seating it multiple times. I have other t480's that work on this dock. The usb's work fine on the actual laptop just not the dock. Any help would be apreciated. Thank you!

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RELEVANCY SCORE 62

T480/40AJ0135US dock using Startech MSTCD123HD not working, does this dock support USV-C video out to 3 HDMI displays

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RELEVANCY SCORE 62

Dear all, having just updated my the firmware of my Ultra Dock (40AJ0135EU) via Lenovo Vantage to V5.0.6.1, there is now something truly wrong with the power supply; on startup, I am greeted by the famous "low wattage" screen and when using windows, the battery is slowly drained (Lenovo Vantage claims that a 25 W USB-C adapter would be connected instead of the 135 W one). The issue never occurred prior to the firmware update and consistently shows up for any other power cable (trying several ones, including 90 W). So while the "low wattage" screen is annoying, the more severe issue is the constantly drained battery which makes using the dock basically impossible over time. Any ideas? I did not find a way to undo the firmware update - or is the recommendation to wait and hope for yet-another firmware update that (may) solve the issue? Maybe someone has a similar issue and a better / working solution Thx!

A:Low wattage issue T480 after dock firmware update

 By chance did airplane power mode get turned on? The only way I know to check this is in the Lenovo "Vantage" tool 

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RELEVANCY SCORE 62

I have a T480 with Windows 10 Pro connected to a Dell U3415W monitor via a DisplayPort to HDMI cable via a 40AJ0135US Ultra Dock (DisplayPort side connected to the docking station, HDMI connected to the monitor).  While using this setup, I will occasionally (sometimes quite frequently) get black-outs in the monitor for a few seconds and then the display returns without issue.  Its extremely annoying and interrupts my work.  Often, restarting the laptop will help resolve it for a while but it always returns in some fashion. I have run the ThinkPad Docking Station FW updater and it said everything is up to date.  Additionally, Lenovo System Update is 100% updated.  Any suggestions would be greatly appreciated.

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RELEVANCY SCORE 61.6

HP ZBook Dock with Thunderbolt 3 usb device issues. USB Keyboard randomly sends a stream of a repeated character.  I will be typing and mid worrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr d will get results like in the word above.  The inverse happens alot too, were it just drops a few characters i have typed. USB Mouse lag is horrible. Both devices will stop functioning, need to reboot the dock to recover them. Any one have any suggestions or which drivers are the most stable?

A:thunderbolt dock

#HPExpertDayYou will have to update BIOS/Firmware if any. Install the docking station drivers. Try using a different keyboard, if the issue stops then issue was with keyboard.http://support.hp.com/us-en/document/bph07165

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RELEVANCY SCORE 61.2

When we have a USB Mouse and or Keyboard plugged into the laptop or the ThinkPad Pro Dock (M3F00) it will not boot, it will boot however if we turn off the USB UEFI Bios Support off, then we will have to use the laptop keyboard to logged in. Then the external mouse and keyboard will start working after that.How do we get this to work with the external keyboard and mouse. Seems to be a hit and miss issue with our organization.Added note...Mcafee Endpoint Encryption is also installed, and the system will lock up either before or at the McAfee login screen. Machine Type Model: 20L6S0SJ00Operating SystemWindows 10 (64-bit)Processor: 1x Intel Core i7-8650U Processor(Core i7-8650U)Memory: 2x 16GBDDR42400Operating System: Windows 10 Pro 64(EN:English)Hard Drive: 1x 512PCIeNVMeOPALWireless Network: 1x Bluetooth Version 4.1Ports: 1x RJ-45Camera: 1xGraphics: 1x Intel UHD 620Monitor: 14.0 FHDIncluded Service: Sealed Battery Replacement

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RELEVANCY SCORE 61.2

Hello, Looking for recommendations for a docking station for Thinkpad T480, with Intel video,  that will support 3 external monitors (all) at 2560??1440 resolution. Thanks

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RELEVANCY SCORE 60.8

I have my laptop set to hibernate when closing the lid and starting yesterday (had this for about a month), upon waking up, I get stuck on the windows boot manager. Even if I exit out from it, it comes back to this screen. The only workaround is to force a reboot. I'm recent with both lenovo and windows update and ran lenovo diagnostics but everything comes out ok. Reset the BIOS settings to default as well. But to no avail. Setting the boot priority to my SSD first does nothing as well. 

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RELEVANCY SCORE 60.8

I have a new P51, 64 GB ram, SSD hard drive. Ihave a docking station at work and one at home. The one at home has a 6 TB Seagate BarraCuda pro USB3 drive attached. When I dock the laptop at home, the system will not boot. It gets to the bios boot sceen and stays there until I turn off or disconnect the USB drive. Once I do that, it continues to boot and if I turn the USB drive back on, it works fine. If the drive is my old 1 TB barracuda, it boots normally.  

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RELEVANCY SCORE 60.8

Hi  I have 2 new L480 (20LS-001AMX) and 2 new Thrunderbolt 3 Dock (DBB9003L1)Is there some way to get this type of dock to work with the L480? Note: in the Dock spec. the L480 are not mentioned are compatible.Could it work any way? Mikkel

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RELEVANCY SCORE 60.8

I want to buy the Lenovo Yoga 920 (i7 with 16 GB) and I?m used to work with 3 external full HD Monitors. Since it has 2 Thunderbolt ports, it looks like the Thunderbolt 3 Dock may work with the 920. However, it is not listed on the compability list for the dock. Therefore: are the dock and the 920 working together?  

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RELEVANCY SCORE 60.8

Hi,
I've seen that the Thunderbolt TB15 Dock is not valaible anymore in Italy due to hw problems. Do you know if a new one is arriving?
Thanks

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RELEVANCY SCORE 60.8

I have a new ZBook G3 17" with ThunderBolt 3 dock station.I have install my laptop with boot up finger&password protection.I have connect display, keyboard and mouse to this dock.Every time  I bootup, I have to open laptop to insert access data.This look like a stupid solution compare the old HP docking station that I have on my HP 8760W where dockingstation are working from first second and I can insert my access data (password) without opening lid.There are any solution to this problem ?I have also another problem. On the old PC was possible create a protected area of HD using a little part of it withHP ProtectTools. This SW is not possible to install on ZBook G3.I don't found any solution to create it. Only using Windows 10 (that I don't want to use) functionality.More we go on and worst SW/HW are delivery to user. AC

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RELEVANCY SCORE 60.8

For some reason, i can't turn on my new P51 using the power button on the Thunderbolt 3 dock.   I'm sure i've got something hooked up wrong, but thought i'd check here.   Is there a setting in Control Panel (power button) that i need to change?  In order to use my laptop / view from my external monitor, i have to open the lid to the laptop, power on and then i can use the external monitor.  thanks for any help. 

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RELEVANCY SCORE 60.8

I just picked up the TB3 dock and all seems to be working, however it is not charging my laptop using the included Thunderbolt/Power combo cable. The power light shows on the dock, and connected devices work on laptop, but no power. Any ideas?

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RELEVANCY SCORE 60.8

https://support.lenovo.com/us/en/solutions/acc100356 Hello I have the new X1 carbon laptop (5th gen).  I also have two 24 in thinkview external monitors with hdmi/display port inputs. If I buy the above adapter will I be able to run the two external monitors in extended mode so I have can have three different screens  total (laptop screen, monitor_1, monitor_2)?  

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RELEVANCY SCORE 60.8

I have a Yoga 370 (Win10) and a Thunderbolt 3 dock & Thinkpad USB-C dock and i cannot get them to play nice. I am using the USB-C cord on both devices, it transmits video and power but not USB or Ethernet. I have downloaded drivers and firmware from Lenovo and still no luck, the computer does not see the dock BUT the video and power are there. I changed my BIOS settings per the firm ware update well and no luck. any help would be much appreciated!

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RELEVANCY SCORE 60.8

So I have a Precision 5510 laptop with Xeon processor, no 4K screen.  My question is about this thunderbolt dock TB16.  I have one HDMI out and was asked if I can make that work on 3 external monitors.  None are 4K.  Is that possible?  Can it function as extended desktop, not duplicated? And if so, is that 3 external plus laptop? Or is the laptop screen on of the 3? 

A:Thunderbolt Dock & 3 Monitors

Depends on resolution - see this article for more information:
www.dell.com/.../SLN301105

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RELEVANCY SCORE 60.8

Hi,I have a Thinkpad P50 and today my Dell Thunderbolt Dock arrived.Unfortunately, it doesn't work  (= it is not recognized in any way), although Dell specifically says that the dock also works with non-Dell Thunderbolt 3 machines. I have installed the Thunderbolt software from the P50's driver site and updated to BIOS 1.17.Lenovo released an "Intel Alpine Ridge Thunderbolt Firmware" for the P70. But there's no such firmware update on the P50's site, just the Intel Thunderbolt Software from November.The 1.17 UEFI/BIOS Update says it fixed a Thunderbolt issue, but apparently not mine Has anyone ever gotten some Thunderbolt 3 device working on the P50? I just hope this will be fixed soon, because the Thunderbolt dock seems to be the only convenient way to drive three 4K displays with the P50 (2 via Thunderbolt 3, 1 via miniDP).  

A:P50: Thunderbolt 3 dock not recognized

What's the model number of the dock?  Thanks!

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RELEVANCY SCORE 60.8

I connected my P1 to my existing Thunderbolt 3 dock and to my pleasant surprise, the system was in charging mode when the system was off. I thought that the unit could only charge through the slim power connector port, but it seems that it will also charge through the Thunderbolt 3 port when the system is not running.

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RELEVANCY SCORE 60.8

So I have an X1 Carbon Gen 5 (Kaby Lake) and the Thunderbolt 3 Dock Gen 1 (40AC0135US). I bought two 4k monitors and after several frustrating hours figured out that the Gen 1 dock can't output 4k on two externail monitors at 60hz, this appears to be a dock limitaion only. I see that you now have a Gen 2 dock (40AN0135US) that says it will do 2x 4k @ 60hz, only problem is that every compatability cross refrence I can find does not say the gen 5 X1 Carbon supports this new dock. I don't see a good reason for it not to be compatiable, but wanted to find out for sure one way or the other before I bought it, as it is not cheap. 

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RELEVANCY SCORE 60.8

As the only docking solution available and moving from a more traditional dock, its less than suitable.  HP needs to make a longer cable and the end that connects to the laptop should be at a right angle.  The cable is so stiff and thick it takes nearly 4" to make the turn.  HP makes it impossible to find this out how long the cable is with out purchasing and at that point your stuck with it.  Hardly a customer satisfaction issue they should want to propigate!

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RELEVANCY SCORE 60.8

Is the new ThinkPad Thunderbolt 3 Dock compatible with P50? Dock details page (https://pcsupport.lenovo.com/cz/en/solutions/acc100356) only list P51s, but not P50. But P50 claims support for Thunderbold 3. If yes,  can I connect Ethernet LAN over the dock? And what driver I need to install?    

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