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Precision M4700 Win10 upgrade - Failure to initialize fingerprint reader during logon, and multiple same users on logon screen

Q: Precision M4700 Win10 upgrade - Failure to initialize fingerprint reader during logon, and multiple same users on logon screen

I have upgraded my laptop from Windows 7 to Windows 10. During the procedure a screen showed that Dell Access had to be removed before Windows 10 could be installed.
It was removed, and everything else went smoothly.
Now during logon, at the login screen, the system will take a while to initialize, and say "Failure to initialize". Luckily I am able to login using a password.
I want to use the fingerprint reader to login. Dell says that this system have no issues with upgrading to Windows 10, but not now. So how can I solve this problem?
I will like to do either the following:
1. Get the fingerprint reader working.
2. If it cannot work, I want the logon screen to stop trying to initialize and just use password to logon.

Also, I am getting 2-3 nos of the same user on the login screen. There is only 1 user on this computer but I see mostly 2 but sometimes 3 of the same on the lower left of the logon screen. I also want to remove the extras. Not an issue, but I think it may be related to the above as well.



Preferred Solution: Precision M4700 Win10 upgrade - Failure to initialize fingerprint reader during logon, and multiple same users on logon screen

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A: Precision M4700 Win10 upgrade - Failure to initialize fingerprint reader during logon, and multiple same users on logon screen

I'm getting the same thing and the same lack of response. Has anyone from DELL done any research on this?

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Hi All.

I installed the Release Preview for Win 8 (x64) on one of our family computers today. I had been using it on my laptop for a bit, and decided to see what everyone else thought. My question is this: Is there any way to set the logon screen to display the user profiles to choose from rather than defaulting to the last user who was logged in?

I've tried in gpedit to set the policy to not remember the last user, but then each user has to type in their logon credentials. Any way to set it so that it shows the 4 accounts that are activated, rather than each user having to hit the back button to get back to the account select screen?

Thanks in advance,

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How do you get the spiffy blue Logon screen, for multiple users, to come up in Windows 2000? I have set u paccounts, but I can't figure out how to get the logon screen to present itself at boot up. Please help!

A:Creating multiple users logon screen in win 2000?

Are you saying you have multiple user accounts but the computer automatically logs into one user account when the computer boots up.

And you do have this box checked?

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Did you be able to use your fingerprint sensor to login into online-accounts in your browser? I desperatley try to find out how I could do that -no chance with ThinkVantage it seems... thank you!

A:fingerprint reader logon through browser

not unless you have some facility built into the browser you are using

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Ok, this one isnt as easy as it seems.

I know about the temporary user problem when a user has their folder deleted & try to log in again & get a Temporary User profile. However, my problem is a little more servere.

Any new user that tries to log on gets the Temp profile.
3 previous user profiles work ok. However, one of them changed their password & they then got the Temp profile.
The PC is connected via a Domain, so i removed the PC from the Domain, added it to Workgroup & logged in locally as a new user with Admin rights & I still get the Temp profile.
I've checked the permissions & the registry & cant find anything wrong.
This is what gets reported in the error log:

Thanks in advance.

A:Vista logon problem, Users only get a 'Temporary Logon'


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I have a computer which will not allow me to map a drive to another computer within our network.  Both devices are Windows 7.  In my small network, I have three WIN7 devices and one WIN10 device.   One WIN7 and the WIN10 machines are
both mapped to the HOST WIN7 device successfully.  I am able to PING the "errored WIN7" computer from the host computer; I am able to see the computer and shares on the error'd from the HOST machine but when I try to map from the error'd machine
to HOST I get the <g class="gr_ gr_5319 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del" data-gr-id="5319" id="5319">Logon</g> Failure error (above).  I have completed the following:
-Reset Advanced Sharing Settings (ensured File and Printer Sharing are turned ON and Password Protected Sharing is turned OFF)
-Group Policy Management ( allow log on locally and ensured the ADMIN account (and everyone) is in the Group settings
-Group Policy Management (removed the Deny log on locally) assignment
-HOST machine (Everyone is allowed under User Rights)
-Network Sharing (enabled network discover, use user accounts and passwords to connect to other computers)
-Network access (Allow anonymous SID/name translation)
-Network access (Let everyone permissions apply to anonymous users)
-Network access (Restrict anonymous access to Named Pipes and Shares)
-Network access (Do not... Read more

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I accidently screwed up the administrator account and once, i tried to install a software and it came "You need a administrator password to proceed"so i typed it then it came the error"this user has not been granted the requested logon type at this computer i tried a lot but its still not working and i cant install anythin..so please help me

A:Logon failure:this user has not been granted the requested logon type at this compute

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Hello all,

This is my first ever post, usually with a bit of searching I can find the answers to most computer related issues I have, but no matter how hard I look I cannot find the answer I need to solve this rather annoying problem.

So here is the low down, I have my desktop PC running Windows 7 Ultimate. I also have a cheap old Asus netbook running Windows XP home edition SP3 (not much on it so it runs ok).

I am trying to share files between them so my Mrs can access the music on my PC.
So far I have been able to access the shared files folder from my netbook on my PC. I can also detect the PC under the Workgroup tab of 'My Network Places' on the netbook.

However whenever I double click on the 'Richyv-pc' icon in the Workgroup folder is comes up with an error message that states:

"\\Richyv-pc is not accessible. You might not have perrmission to use this network resource. Contract the administrator of this server to find out if you have access permissions. Logon failure: the user has not been granted the requested logon type at this computer."

I have granted full share access to all the wanted files from my PC with access to 'Everyone' with read/write control.

I have tried many different things from many different forums but none have fixed this problem. Im sure Im missing something obvious but I just cant see it. My PC is part of a homegroup because of my work laptop that I bring home from time to time but I dont think this is caus... Read more

A:Logon failure: the user has not been granted the requested logon type at this compute

Hi and welcome to TSF see the steps here and check that you have followed them Share Files and Printers between Windows 7 and XP - How-To Geek

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Windows 2003 server local policy keeps loosing the users that I set so that it can be browsed accross the workgroup. I can browse the server from the other pcs in the workgroup only for a few minutes until the policy looses the users all by itself. I cannot find anything that can explain what's going on. BTW - I can browse the other computers from the server with no problem. The local policy on the other computers don't change themselves. TY

A:logon failure: the user has -been granted the requested logon type at this computer

Logon failure: the user has not been granted the requested logon type at this computer

If you see this message the following should be done on the computer containing the shared files:

Download the following and install it

Windows Server 2003 Resource Kit Tools

after installation is complete, click on: Start, All Programs, Windows Resource Kit Tools, Command Shell

Then enter the following commands. (Attention: they are case sensitive.)

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

The first command enables network access for Guest, the two subsequent ones change two different policies to allow network access for Guest.

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I've tried every fix that I can find on the internet to get around this issue. I've identified the problem to be the local policy on the 2003 server that allows incoming access erases the accounts I add after a few minutes, therefore I can no longer access the server from another computer in the workgroup. I can always access any computer from the server. I need help....please. TY

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Hie guys, Iwas looking on some postas with regard to this topic and tried to implement the suggestions.
I followed the suggestion below

To resolve this problem: on the remote computer, select Administrative Tools>Local Security Settings>Local Policies>User Rights Assignment, right-click on Access this computer from the network>Properties>Add Users or Groups, add everyone or any users you want to be able to access the computer from the network.

This fixed the problem on the interim and I could access my file shares and printers. However when I restart the machine or even log off nad log on again, the prblem resurfaces and all the user accounts Iand groups i wolud have added to Administrative Tools>Local Security Settings>Local Policies>User Rights Assignment, right-click on Access this computer from the network> will be removed and the field empty. hence I suspect spam the disallow remote access by editing these entries .

Any ideas on how this can be resolved would be appreciated

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I have two win xp sp2 pcs. Both of them are in the same workgroup. I can ping each one from the other. I can access the shared folders of one pc from the other. But the reverse is not true. I cannot access shared folders of the other machine.
I am attaching the error message here.

A:logon failure: the user has not been granted the requested logon type

After going through a similar thread I installed windows resource toolkit and entered the command mentioned in that thread. But now I am getting Access Is Denied instead of logon failure: the user has not been granted the requested logon type.

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I have a Lenovo Thinkpad T400 with Windows 7 professional 32-bit. Previously, my login screen would display a "fingerprint logon" option and my username concurrently. I just finished installing an update for the Lenovo fingerprint software using the Lenovo update utility, and now the logon screen will only display the "fingerprint logon" option until I click on "other credentials" or "switch user". I liked my old login screen better and both a system restore and an attempted re-installation of the old software failed to bring it back.

I would like to know if anyone knows a registry hack or something to keep the giant icon of a finger off my login screen (similar to this one: http://www.blogsdna.com/wp-content/u...gin-screen.png), and confined to tiny icons, like these : http://www.blogsdna.com/wp-content/u...windows-xp.jpg with the option of logging on with either a password or the fingerprint reader without any additional clicks.

Any help is greatly appreciated.

A:Thinkpad fingerprint update messed with logon screen

uninstall the software

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Hi all, hope you can help me

A family member bought an E Machines E529 laptop with Windows 7 Home Premium pre installed. The laptop was bought off the shelf at a discounted rate so doesn't come with any CD/DVDs.

They gave us the user name and password, I logged on fine to the administrator account and then changed the name and password no problem, there was another user account called 'Kiosk' but I didn't bother deleting this or make any changes. However when I turned the laptop off and back on the log on screen only gives me the 'Kiosk' user account and other users, tried other user, entered the name and password but it cannot find any of the accounts (old or new) and now I cant log onto the computer any more. I downloaded an ISO image and tried to boot it from DVD which would apparently let me view all the accounts and change passwords but it doesn't seem to work for me.

Is there any other way around it or would it work if I bought W7 and would I be able to boot the computer and set up new accounts that way?

Thanks for any response

A:Other Users at logon screen

Hello Interista,

have you tryed booting into it using safemode?


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I have two user names on my log on screen and I don't know why. The only accounts on my user accounts in the control panel is the administrator and the guest. I want to know how to fix this problem it's very annoying I will attach a picture of what the screen displays. If someone can help that would be great

A:Two users on logon screen

you can go to control panel-computer management-users and groups. then on the users list there should be all the users available. now, you need to make sure which one you are using right now to access the pc, then you can just delete the one's not needed. careful not to delete the active user or administrator.

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First off, the part of my setup that the following pertains to:

Windows 10 (x64)
NVIDIA GeForce GT 730 [Display adapter] (drivers are current march 2016)
Mitsubishi MEUSPTV11 [Monitor] (73.2"vis, March 2009)
Insignia NS-HTIB51A [Stereo/Receiver]
Microsoft Basic Display Adapter (No ACPI support)

The monitor is a large screen TV that i connected to a multimedia receiver (basically my home stereo, that consolidates all my devices to one surround sound transmitter, ex. PS3, PC, Cable, Xbox original, PS2, DVD, via HDMI ports.
3 HDMI in, 1 HDMI out. The devices go to the stereo's ins, the stereo's out goes to the tv.

That setup worked somewhat. The TV was never properly recognized by win10. Many things that appeared to be software buggery may not have been the cause, but a hardware change fixed everything. It appears CEC or Controlled External Components was at fault.

I unplugged the pc hdmi out from the receiver (stereo/receiver), and plugged it directly into the tv. Now the screen is recognized, my desktop configuration doesn't vary between logons.
Unfortunately, now the hdmi sound from the pc only goes to the tv speakers. I have three different audio devices. One on board, one supplemented for home studio recording, and the nvidia card. So I just adjusted which device handled audio, in my case, a coaxial out of the pc to a coax in on the receiver. An optical out would suffice for dts surround but you may have to resort to old school stereo 3.5mm or RCA. Another option... Read more

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My system windows 7 has been showing the logon screen after cicking on my account,.
It shows welcome and again its shows logon screen.
I logged  in with safe mode and created another account . New account worked fine. After shut down and i again logged in,It shows same problem.
Again logon screen is displaying
Kindly help meee out

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Something nifty i found today... How to hide users from the log-on screen in Vista...There is the usual way as in Windows XP:In regedit, navigate to:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinlogonRight click Winlogon and select New / KeyName the new key SpecialAccounts (case sensitive)Right click The SpecialAccounts key and select New Key again.Name the key UserListClick the UserList key and in the right side window right click and selectNew / DWord (32bit) Value.Name the new DWord value the same name as the account you wish to hide.Double click this value and in the Value Data line enter either 0 (zero) tohide the account or 1 to show the account.ORThis should do the same thing...From command prompt run:net user username activate:yes/noHope this helps someone...

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I searched a little bit and found no good answer, maybe i miss some terms.
I have a computer with 4 users and want to change the order of the users on the logon screen.

Currently it is:
User_not_more_using | Remote_Access | User_Active | me
i want to have it like:
User_Active | User_not_more_using | Remote_Access | me

all i found so far looks like that i have to clone all profiles and give them trailing numbers like
01 User_Active
02 User_not_more_using
03 Remote_Access
04 me

maybe there is a registry tweak way?

A:Sort users on logon screen

The sorting is done alphabetically or in the 2nd method you have in your post.

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Well I started up my laptop today (Acer Aspire 5100), and it acted as usual, but no users show up. Its just the WindowsXP logo, no users or options.

One thing that does happen if left alone for a few minutes, the "Protected by Kaspersky Labs" shows up on the top right corner.

I tried booting in Safe Mode, but it just hangs, never gets to loading Windows.

Any help is greatly appreciated.

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Hi At my company we have Lenovo L460 with windows 7 and Cisco anyconnect 4.3 - we have a sim card with 4G data connection to a service provider(Telenor).When I have logon screen for windows 7, I can see with FN+F8 that the wireless WAN is "on", but when I try to connect/logon with the cisco anyconnect "start before logon" module the cisco say that it can't see any internet connection. And I tried to wait for 3-4 minutes so all services where running, but no connection.... If I uses the Wifi connection then it just goes smooth... If I logon to windows 7 and then start the mobile data connection at logon to cisco anyconnect there is NO problem.. So are there somebody who can say that:1. Huawei does not support cisco anyconnect SBL?2. Lenovo does not allow you to start a mobile connection before you logon windows ?3. Or something? A lot of thanks in advance!!!!!!!! Regards niels

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Hi everyone,
I am so glad to have found this forum and to see that others in the past with similar problems have had them resolved, looking forward to nutting this one out
The computer is a win XP with RAID that freezes the mouse and the keyboard if a mouse or keyboard button is touched at the logon screen.
The mouse works fine until a button is pressed, you can even click on a user but are unable to enter a password due to the keyboard and mouse freezing at this moment.
NOTE: originally happened with a USB keyboard and USB mouse, using PS2 keyboard and mouse.
I am writing about my fathers old computer which suddenly started “freezing up” at the logon screen, after he wasted weeks trying to get it to work he decided that it was a hardware issue and bought himself a new computer.
Since then I have proved that there was no hardware error by putting an extra HDD in and installing Ubuntu 12.04 LTS.
Everything functions fine under Ubuntu and the files are able to be accessed on the RAID.
While i can access and copy files as needed from the RAID i would like to return access to the win XP install and let my father use it again.
I first attempted to run Live rescue CD's but they could not find the RAID drive.
- Bit Defender Rescue CD – Saw the ubuntu drive, no RAID
- Kaspersky Rescue Disk 10 – Didn't see any HDD's.
So I ran the following AV programs from ubuntu 12.04 LTS:
- Bit Defender – NO THREATS F... Read more

A:Unable to logon, Win XP with RAID, KB & mouse freeze at logon screen

So you are able to run the machine  using PS2 keyboard and mouse.
Step 1: 
Download and install LogonFix
Click the Highlighted button.

When prompted select yes.
Allow the program to reboot your machine as well when prompted.
Step 2:
Download drivecleanup.zip to your desktop.
CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.
Once the determination has been made open either the 32-bit or 64-bit folder.
Right Click the .exe on the inside of the folder and run as admin.
A command prompt window will open telling you what has been removed upon completion.
Note: All usb devices must be removed from your machine during this step, except your keyboard and mouse of course. 
Step 3:

Download TFC by OldTimer to your desktop.
Close any open windows
Double click the TFC icon to run the program. (Vista/7/8 Users, Right Click and select Run as Admin)
TFC will close all open programs itself in order to run
Click the Start button to begin the process
Allow TFC to run uninterrupted
Once its finished it should automatically reboot your machine, if it doesn't, manually reboot to ensure a complete clean.

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I have three users (all with local accounts) on my PC and some time ago I disabled the auto-login using the process described here:
Solved Help with multiple users login screen!

This worked perfectly as the users appeared in alphabetical order as follows:
UserA (with the user picture in the centre of the screen)

Recently, the order has changed to (I don't know why!):
UserB (with the user picture in the centre of the screen)

I would like to change the order back to how it was originally, as UserA is the primary user of this computer. UserA currently has to click on 'UserA' and then 'Sign In' rather than just 'Sign In'

Note: UserB is the only account that is password protected.

Does anyone have any ideas how to do this?

Many thanks

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I can only see the domain user in logon screen, even in safe mode only domain user is seen. So, is there any fix or solution?

Regards, Sachith H M

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Hi there,

I have a windows 7 pc in a "domain", so when you get to the initial windows 7 welcome screen (prior to logging in as a user), you get a blank transparent Picture

A:How to change Logon screen Picture frame (before logon)

Its ok, managed to get it working, seemed to work when i did it again, strange. No blank picture frame now, just a customised "picture frame" that appears prior to logon, just what I was after. Hope this helps anyone else trying to achieve this.

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Is there a way to remove the logon picture.

or make the picture smaller.

it ruins my logon wallpaper
let me know!

A:Logon screen, change/remove logon picture

There are some links in this thread which may be of help - Remove the Login Screen Icon


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Vanilla Dell Inspiron 1720 laptop running Windows Vista. It has never had a login account or password protection, and is only used in single user mode.

Yesterday, start-ups fine, no password. Today, I'm presented with the user logon widow prompting me for a password, and cannot logon to Vista!

No-one has meddled with the laptop. Don't know if SP1 was automatically downloaded
and installed - whatever the factory defaults were from Dell. I've not seen any references to this kind of issue on Vista, but have heard about a similar thing with NT.

Any suggestions how this could have happened?

Yes - I know I can reset passwords using the NT Password Editor (http://home.eunet.no/~pnordahl/ntpasswd/).

A:Vista logon screen for single user logon

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I recently bought a Dell Mobile Precision M4700, with Intel® Core™ i7-3720QM Processor and a graphic card NVIDIA® Quadro® K1000M with 2GB GDDR3.
The graphic card is good enough for the applications I'm running right now, but I'm wondering if it will be possible to upgrade it in the future (K2000M or more ), because I'm planning to install new applications which may request a better video card.
Many thanks


A:Upgrade graphic card of Precision M4700

No, it's not - the video chip is part of the mainboard and cannot be replaced (there is no socket for a separate video card).

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my pc is unable to load the logon screen, in safe mode or regular.
in addition, when i tried to see what is going on with erd commander, it mis-identified the OS that i have, and thinks that i have windows NT. this means that i cannot use many of the recovery tools that are available. i have a recent registry backup, from a time where the PC was working, but i am unable t load it. it also passes chkdsk /F

is there a way to solve this problem?

A:failure to load the logon screen

give a little more details, does it give any type of error messages? Do you have your xp cd or just a recovery one?

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Hi Support,
I am using Windows 7 professional operating system.It is laptop.When i switched ON the laptop,i got an error message " Logon Process Initilization Failure".The screenshots are attached for your reference.
I Switched OFF and again switched ON the laptop.I didn't get the message again.
Please let me know what is the root cause of this error and alos let me know how to fix it.
Your support is highly appreciated.
Thanks in advance.

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Trying to fix my friend's laptop. She claims she was watching a youtube video and all of th sudden the computer started acting up and so she rebooted the computer and now it won't boot past the xp logon scren. Comes up with the error: "data execution prevention; userini logon application" with the only option of close message. windows does not contiue to boot and just sits there. I have tried to boot into safe mode but it only gives the option of booting into normal xp media center. tried last known good config and same results. any ideas?

acer aspire 3050-1594
AMD Sempron 3400+
xp media center

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I have a dell precision m65 and I also have a fingerprint reader at the bottom and i can't find the driver anywhere I look it up in the device manager and its says Biometric Coprocessor I am guessing thats the driver I need but i can't find it anywhere if anybody knows where please let me know THANKZ.

A:dell Precision M65 Driver for fingerprint reader

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When i boot up the system hangs at the blue 'Windows xp' screen, the 'Windows is starting' is missing and it goes no further, the logon screen does not appear so i can't get in. I have recovery console on and i can get into the drive by booting in from another drive/operating system. how can i rectify the problem?
This happens in safe mode as well, can anyone suggest how to recover from this.


A:XP Does not get to Welcome logon screen, unable to logon

if you have a windows xp cdrom the easy way around this is with a repair install of windows xp http://www.fujitsu-siemens.co.uk/rl/servicesupport/techsupport/software/windows/xp/Repair.htm

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Does anyone know how to enable fingerprint logon in Windows 8?
I'm using a Toshiba Portege R830 and I've installed the fingerprint utility + enrolled my fingerprints, but during the logon process, it doesn't prompt me for my fingerprint. I couldn't find a place to enable fingerprint logon in control panel.

Thanks in advance for anyone who can help!

A:Fingerprint logon?

I have the fingerprint sensor as well on a Dell e6420 XFR and it does not have an updated driver for it yet. I have tried to install the Windows 7 version with no luck. Check Toshiba's website for a driver update.

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I'm completely new at this lap top thing, and I hate the fingerprint logon function.

I want to get rid of it from my welcome screen so I looked and went into the Fingerprint Reader Suit, clicked on Settings, then System Settings, got a pop up window, clicked on the Logon tab to try and switch from Fingerprint Logon to Standard Windows Log on but that screen is greyed out and it doesn't allow me to switch off the Fingerprint Logon!!!! How do I change it and delete the icon from my welcome screen!!?

A:Fingerprint logon

Hello littlehouse0781
When you have a problem it is generally helpful to others if your system specs. are filled in via User CP.

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Brand new Dell Precision M4700. You can restart or shutdown the laptop at numerous times and on occassion the laptop gets stuck at the splash screen (where the windows come together), and will sit there for hours on end. Sometimes a single hard reset will allow it to boot, and be on it's merry way.

System runs great once it boots into Windows.

I'm not running any external drives on it. I've encountered issue on and off docking station, or running on power and or battery.

M4700 with core i7, 16 GB Ram, Quadro K2000M, 256 GB Seagate OEM SSD.

I checked hard drive with HDTune, and it checked out okay, except for 1 communication error, so to be on the safe side, I had the drive replaced. Still did it.

Did a repair installation of W7, still doing it. There's nothing different installed on this machine that isn't the exact same as the M4600s at the office..

Is there a log that can be looked at, and or turned on to see what's causing it to hang at the splash screen? A few times it will go past the splash screen, but never displays the welcome screen (displays just a black screen).

I'm almost tempted to ask for a replacement board

A:Randomly Stuck at Windows Splash Screen, Precision M4700

Ram has been memtested for 48hrs, no errors.

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200+ Windows 7 Pro machines, similar configuration, 1/4 of them x86, 3/4 x64.
Encountered 6 such machines having this problem: After a restart, user logon stuck at a black screen. In Windows event application log there is an event 'The Windows logon process has failed to spawn a user application'. This application is an in-house developed
application and is called at winlogon\userinit registry key.
A restart into Safe Mode, first logon will experience an auto-restart, then second logon ok. Subsequent logon into normal Windows is ok.

Setting the group policy setting to User Account Control: Behaviour in Admin Approval Mode to 'Elevated without prompt' doesn't solve the problem.

All machines are in workgroup.
There seems to be a relationship between security hardening (through local security policy) and this behaviour but not conclusive because some of the machines encountering the problem had not been hardened.
When I booted a machine under MS DART and change the userinit registry key to call userinit.exe instead of the in-house application, subsequent user can logon correctly under normal mode. Then changing it back to call the in-house application will again
logon into black screen.
Based on these observations, can anyone share what Windows does during Safe Mode to recovery such problem? under what circumstances does it auto-restart after a logon? Can local GPO enforcement corrupt the default user profile?

Valuable skills are not learned, learned skil... Read more

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Hi everybody,

this is my first post here so please don't bitch if I didn't hit the right place for my question

I am having a laptop here (DELL Studio 1735) on which Windows 7 runs in dual boot mode with the (originally) installed Vista, both Home Premium versions and working with the integrated Authentec AES2810 fingerprint reader with no problem.

My question is now, how can I get W7 to the same kind of logon screen, showing both this laptop's only user's password and fingerprint logon icon next to each other, like Vista does it?

In W7 those are different logon screens between which I can only "switch users", as if W7 considers the password logon with <Username> a different account than the fingerprint logon which it calls <Fingerprint>.

When I look into the W7 User Accounts though, there is just one user account, which is an Administrator type, just like in Vista. And in both OS, the fingerprints were registered under the only users account.

How can I tweak W7 like Vista here? Somewhere else I read the tip to do this through secpol.msc, but that exists in the Professional and Ultimate versions only, not HP.

Thanks for your time guys!

A:Password vs fingerprint logon

Quote: Originally Posted by MartinO

Hi everybody,

this is my first post here so please don't bitch if I didn't hit the right place for my question

I am having a laptop here (DELL Studio 1735) on which Windows 7 runs in dual boot mode with the (originally) installed Vista, both Home Premium versions and working with the integrated Authentec AES2810 fingerprint reader with no problem.

My question is now, how can I get W7 to the same kind of logon screen, showing both this laptop's only user's password and fingerprint logon icon next to each other, like Vista does it?

In W7 those are different logon screens between which I can only "switch users", as if W7 considers the password logon with <Username> a different account than the fingerprint logon which it calls <Fingerprint>.

When I look into the W7 User Accounts though, there is just one user account, which is an Administrator type, just like in Vista. And in both OS, the fingerprints were registered under the only users account.

How can I tweak W7 like Vista here? Somewhere else I read the tip to do this through secpol.msc, but that exists in the Professional and Ultimate versions only, not HP.

Thanks for your time guys!

It may be as simple as a driver. Can you go into device manager (type device manager in search) and look to see if the reader is listed. Also check to see if there are any "unknown" devices (they have yellow triangles on t... Read more

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I wish to disable the fingerprint after logon. On my T510 it is right under my arm, and this **bleep** popup appears every time I accidentally touch this sensor. I wish it to be silent and doing nothing when I have logged on already. How can I disable it?

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I have for some time used a fingerprint reader to log on to a HP 4730s .
My print is no longer recognized, probably wear and tear.
Where can I register a new print, after logging on with password?

A:How do I refresh the fingerprint I use for logon

In the software you can register another finger. It may also be the reader is dirty.

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Hello! Does anyone know what is the correct driver for the fingerprint reader on a ProBook 4530s?I'm running windows 10 Thank you.

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I recently installed Adobe Premiere Elements and there was a conflict with the biometrics device on my HP laptop. Anyhow, I decided to just do away with the thing all together. I never use it anyhow. The company that makes the drivers quit supporting the device a long time ago so, there aren't any updates. I'd rather type in passwords anyhow.

So, I disabled the driver and all related software I could find. Problem is, I am still left with the fingerprint log on icon when I boot the machine. Anybody know how to get rid of it?

Fingerprint reader is by Validity Sensors Inc.
Software was VeriSoft or Digital Persona
All on my HP Pavilion dv8

As well as disabling the driver and un-installing any reference to VeriSoft and Digital Persona, I tried editing Local Group Policy to not allow the use of biometrics. Nothing I have tried so far has worked.

Maybe edit/remove a registry key or some other such thing?

Attaches are shots of how it is and how it should be:

A:Make the fingerprint logon icon go away?


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Logging into Windows with fingerprint and Windows 10 native fingerprint integration did work well after a fresh Windows 10 installation.However, yesterday I got the Windows 10 Threshold 2 update aka as 1511 update. After this update I cannot logon with my fingerprint anymore. Deleting the fingerprints and re-learning the fingerprints with Windows Hello also does not help. I tried different fingers and did the recognition very careful. But still when locking the windows screen and trying to log on with fingerprint scanner does fail. Windows just says that it's the wrong fingerprint and after 3 attempts I need to enter PIN for logon. How can I re-enable fingerprint logon? Driver: 4.5.317.0 ( Synaptics FP sensors ), Signed by Microsoft Windows Hardware Compatibility 

Go to Solution.

A:Logon with fingerprint does not work after Windows...

Good day.
Please post which device you have as it may facilitate assistance from the community.

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Ok...I have a Lenovo ThinkPad W500 notebook running Windows 7 64bit. It has an integrated fingerprint reader which uses AuthenTec TrueSuite. MY PROBLEM IS NOT WITH THE FINGERPRINT READER HARDWARE, as it has the latest drivers and is detected by Windows. I am even able to register my fingerprint via Biometrics in the Control Panel. However, when I go to log into WIndows on a fresh startup, the option for fingerprint logon DOES NOT DISPLAY and there is no "Other Credentials" button that would allow me to navigate to the fingerprint logon. Here's the strange thing- if I do a simple logoff (without shutting down) then the fingerprint option appears on the logon screen and I can log in using my fingerprint. It is only when I power on the computer and first log in to Windows that I encounter this problem. Please help, as this used to not be a problem but suddenly started occurring, and I like using my fingerprint to log in.


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Since few days (so I suppose something related with a recent windows update) my Precision M4700 with Intel Graphics + Quadro K2000M crashes when I switch to full screen with
- ANY browser
- ANY video website (YouTube, Vimeo, Facebook, etc.)
- with external monitor (DVI or DisplayPort)
It hangs and freezes with a black rectangle and the only option is to power down (no CTRL-ALT-DEL)
The only way to see videos in full screen is to avoid GPU rendering and set the browsers to render via software (eg. IE11 -> Internet Options, Advanced, Use Software rendering instead GPU rendering)Drivers of both video cards updated:
- Nvidia 368.39
- Intel
Windows 10 x64
Thanks in advance

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I upgraded to Win10 last year. The fingerprint reader has been working fine since then. Recently it stopped. Device Manager says the device is working properly. SimplePass doesn'r report an issue. I'm still prompted for my fingerprint when logging into web sites. But the reader doesn't appear to be on. The light doesn't flash and my fingerprint isn't read. Device Manager lists the driver as: 1/7/20124.3.301.0 My SimplePass is:

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