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Win7 Repair Install "Loops" and Doesn't Run

Q: Win7 Repair Install "Loops" and Doesn't Run

Hello, all?

Have been fighting (and losing!) a problem with my Win7 32-bit Home Ult SP1 no longer being able to accomplish Windows Updates. Got much assistance from NoelDP in the appropriate venue, but the problem seems not to be solvable in an elegant way.

The options that seem left are Repair Install of Win7...and clean installation of Win7 and all applications/patches/updates/etc. I'm struggling to avoid the clean install.

I've cloned my primary system drive to an alternative drive, and that clone starts into Win7 just as the primary drive. (It replicates the "No updates for you!" problem, of course.)

So far, I've been unable to get the Repair Install to work. I read the tutorial, downloaded the correct Win7-SP1 ISO, burned it to disk.

After starting Win7 from the drive I want to be "repair installed" and launching Setup.exe from the DVD (as an Administrator), I get the familiar blue "Install Now?" dialog. Clicking assent segues to the expected "Setup is copying temporary files" screen and expected HD activity, then the expected "Setup is starting" screen. After a second or three of "Setup is starting," the process stops (w/o explanation) and loops back to the "Install now?" dialog.

FWIW, I've also copied the DVD's files to a separate folder on another drive that's available and have mounted the ISO in a virtual drive. Trying these two sources gives the same result as described in paragraph above.

My AV (NOD32) is stopped during this process. As part of trying/failing to solve the "No Windows Updates" problem, ScanNow, NOD32, MalwareBytes have been run, and none turn up problems.

Any advice on what may be happening...or even more to the point, how to cause the Repair Install actually to occur? (My Win7 installation is "seasoned," and I've got some serious applications installed that have been updated several times. Starting over from a new installation of Win7 and getting back to my current configuration would be days of work.)

Thx in advance.


Preferred Solution: Win7 Repair Install "Loops" and Doesn't Run

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Win7 Repair Install "Loops" and Doesn't Run

When was the last time you had a reinstal similar to the perfect one compiled here? Clean Reinstall - Factory OEM Windows 7
If the answer is never then it couldn't be more clear that you are overdue since you have massive corruption that causes almost nothing important to work right.

Did you run SFC /SCANNOW Command - System File Checker

Did you uncheck everything in msconfig>Startup and then >Services after Hiding all MS Services, then try Repair Install?

Try uninstalling your AV.

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I have a Windows 7 x64 machine that is permanently stuck trying to install the same update.
I have followed various posts off of MS websites to rename SoftareDistribution etc. but none have helped.
HAve tried
1. Boot intoClean Boot Mode and try updating again.
2. Run the Microsoft Fixit and see how it works.

How do I reset Windows Update components?

3. Try System Update Readiness tool by referring toWhat is the System Update Readiness Tool?.
4. Run
System File Checker tool and see how it works.

The WindowsUpdateClient log posts the error 0x80070bc9

CBS log has the following:
2012-09-22 15:09:44, Info                  CBS    Session: 30251211_3937697323 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Session: 30251212_293967167 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386,
Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, Distribut... Read more

A:Windows Update loops with a "Restart your computer to install important updates"

Thanks Alex
I had already tried the steps in the post you linked.
In the end I have had to reinstall Windows 7 over the top (keeping all settings) and this has fixed the issue with Windows Updates.
It is frustrating that I could not find a solution as I do not like glossing over the issues without first finding a solution but unfortunately it was not my pc and time was against me.
Thanks for all the replies.

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Installed Win 7 SP1 with media refresh from heidoc.net (X17-58997). Made it a bootable dvd with MS USB/DVD Download Tool. Booted from dvd and used "custom" install option. I did not reformat nor set partitions (this is where I maybe goofed?).

My disk mgmt ended up looking like this:

BUT, I also have a windows.old file which I understand only appears after a repair. Also, I thought System Reserved was supposed to be 100 MB and mine is 350??

So do I have a clean install or a repair install? There have been a couple of glitches (display adapter acting up and WMP initially not playing any files until I reinstalled mf.dll file).

Any comments? Help? Suggestions? Thank you in advance.

A:Confirm "clean" vs "repair" install from .iso?

With Windows.old, doesn't look like a clean install to me.

You didn't have to "format" or "set partitions", but you should have deleted ALL existing partitions on disc 0----if you wanted a clean install. Deleting all partitions turns the entire disc 0 into "unallocated space" and you then install directly to the unallocated space---without directly partitioning it.

Was your E drive disconnected when you did the install to C? E should not be "active".

I know next to nothing about Windows.old--maybe you can just delete it instead of a re-do, but a clean install is not going to have it.

I've seen System Reserved vary in size, but not sure I ever saw 350. But you should have deleted it as well.

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I have a recovery partition on my Dell windows vista 64x inspiron computer but when I press the F8 key there is no option for "repair computer" or anything like that. How do I restore it to factory settings using that image?

Thank you,



when I tried getting the recovery screen from the neosmart boot disk i clicked "restore computer" to factory settings and it scanned and said it "couldn't find a valid recovery location" but if I'm in windows I can go to my computer and clearly see a recovery partition so I know one is there or at least WAS.

is it possible that it got corrupted or do I need to change some setting to make it work. Thanks.

A:F8 doesn't offer "repair computer" option

Hello again Jane.

Be sure to post back so I know if this is still correct.

Here are the recovery instructions from Dell.

1. Reboot, and press Ctrl + F11 at the Dell logo.
2. The Dell™ PC Restore by Symantec screen will come up.
3. Select "Restore" or use the Tab key to highlight it and press Enter.
4. if you wish to continue, click "Confirm", or use the Tab key to highlight it and press Enter.
5. When the utility is finished, click "Finish", or use the Tab key to highlight it and press Enter.

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My laptop (Predator Helios 300, i7-7700HQ, 16Gb DDR4, GTX 1060, 256GB SSD + 1TB HDD) doesn't start up for some reason. So I wanted to start it in safemode so I can backup my crucial data before formatting my pc. When it started "Preparing Automatic Repair" it went to a black screen with only the mouse cursor. It doesn't get further than that. If I repair or reinstall Windows 10 using a flash drive, will I loose my original license key?

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Hi. So I came back to my desktop after a weekend away, and all of a sudden my wired network has changed to "Unidentified Network" with no network access. I have never had a single problem with this before and I've tried several fixes that do not do a thing. I live in a dorm and am plugged directly into the wall. I also use a switch to use an Xbox One. I have tried plugging the PC directly into the wall instead of the switch to no avail. I've also turned everything off multiple times. Here is my ipconfig information
I'm not sure if this matters, but I feel I should mention that both my IPv4 and IPv6 Connectivity display "No network access"

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I've got this very annoying problem.

Let's take ApexDC++, for example. When selecting more than one file and clicking Download to=> Browse, it doesn't autoscroll to the "Downloads" folder like it did in XP. I've attached 2 pictures to understand what I'm trying to say.

The first one(Capture1) shows the window that would appear in Win7, no autoscroll to the Downloads folder, and the second one(Capture2) shows how it would appear in WinXP, with autoscroll to the Downloads folder. This is important when downloading many files into different subfolders located in Downloads folder. It takes less time when you have the Downloads folder right in your face.

For example, I like to download pictures, and many of them have the same name, so I'd have to download them in different subfolders. Now I have to scroll myself everytime.

This problem isn't related to ApexDC++, it is caused by Win7, other software behave like this, too.
DoubleKiller and probably any other software where you'd have to browse to an implicit folder would behave like this.

And, of course, these things don't happen in WinXP.

Is it an option in Win7, or is it a bug?
Does anyone know how to fix this?


A:Doesn't Win7 have autoscroll on "Select folder" boxes?

Hmmmm, never noticed that. It is kind of funky. As a programmer I always hated the "browse for folder" dialog. The way to do it would be to subclass the File Open Dialog, but MS deliberately sealed it so we can't just add onto it and use it. Go figure.

Anyway, for a work-around. Even though the selected folder is out of view, if it has subfolders, hitting the right arrow key will open them under the selected folder and move the focus there. Easier than scrolling down.

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Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Sai Kiran Katuri.

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Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

A:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

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Current situation: 2 minutes remaining in a repair installation of WinXP Home, I get an error with a large X and the words "has not passed Windows Logo testing." Below that, it says "This software will not be installed...."
If I click OK or turn off at this point, the pc reboots and restarts the setup program at 39 minutes remaining. If the CD is not in place, I get a blue screen asking for the CD.

Anyone know if this is salvageable?

Thanks, Kimmer

P.S. History: PC simply started to refuse to load desktop. Not for any ID. Not in Safe Mode. Running Recovery Console and using Chkdsk/r found and corrected errors, but didn't change the problem.

A:Solved: "has not passed Windows Logo testing" at end of XP Repair install

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Posted this on other websites without much luck. Hopefully there's some hope posting here.

As titled, I'm trying to do a repair install of Windows 7. Current install and license are from Win 7 Family Pack (Home Prem x64). Installed SP1 since then. Attempting to perform a repair install from the Home Prem x64 TechNet ISO (X17-24209.iso), burned to a flash drive. Everything works great, up until it fails nearing the end of the upgrade and then rolls back.

It gets through several reboots, all the way up to the 4th phase, "Installing Features and Updates" before giving up. It then gives the message "The upgrade was not successful. Your previous version of Windows is being restored. Do not restart your computer during this time." Thankfully, it successfully restores, boots back up, and then gives a bubble to that effect.

Another site suggested it could be Windows Update failing. I installed a patch to ensure it was functioning. So I doubt it's Windows Update.

Perhaps these logs help:

setuperr.log - Pastebin.com

WindowsUpdate.log - Pastebin.com

Any ideas?

A:Repair Install Fails, Then Reverts - "The upgrade was not successful."

I'm not repair and install expert but when I do one this is what I use and it works. Read through this it should help.

Repair Install

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There's a bit of a back story here...don't know if it'll help but it'll show how I got here.
First started with trying to install SP3 and quite a few updates. I downloaded them, installed them, and on restart got the stop 0x24 code. I did some research and found a way to remove SP3 (through Recovery Console I think) so I did that and then got stop 0x8e code with "SASKUTIL.SYS". Again did some research found out it had to do with Superantispyware, so I disabled that file in Safe Mode and my pc went back to working, although start up was a bit slow, I then uninstalled Superantispyware :(

Second I started removing most of the updates that had installed along with SP3. I figured they were the cause of my pc starting up slower. Also Windows Media Player 9 wasn't working now (something about it not being properly installed I think...not sure exactly what came up, didn't write it down). So I'm going through the updates and removing them one by one and uninstalled this one update(didn't write it down and am now kicking myself), after unistalling it my external hard drive and mouse stopped working. The keyboard was still working and I was able to restart Windows. However on restart I got "Process1_Initialization_Failed" stop: 0x6b(0xC000007A, 0x00000008, 0x0, 0x0). I did some research on this also and didn't really find anything on my particular problem. So I ended up doing chkdsk /r. That didn't fix it, and then I decided to try a repair install, which I saw w... Read more

A:[SOLVED] XP Pro Repair Install - Getting &quot;The file 'Asms' on Win XP Pro CD&quot; is needed

nevermind...got it sorted, although not by any way that i found...ended up using this

I was able to get back in windows and do a system restore. Everything is working good again

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Hello folks,

Couldn't really tell from the Repair Install tutorial, so which retail version of Vista do I need to purchase, so that I can perform a repair install, via "upgrade" of Vista? As I look at my OEM Home Premium disk, it has the options to install ALL versions of Vista, so does that mean I could buy the cheapest retail version, use it and perform a repair install of my OEM version, by simply selecting the correct OS as per your "Repair Install" tutorial, and then go from there?

Basically, I would like to have a "God" mode DVD, that allows me to a)perform a repair install of existing Vista installs, and/or b)perform a clean install, and to be able to do a) or b) simply by telling the installation process which version I have (Home Basic, Ultimate, etc.), and whether the copy is retail or OEM.

I thought this is why Microsoft WENT to the DVD that would allow all installs, simply by selecting the right OS and OEM or Retail. Guess not.

A:Which Retail DVD will Perform Vista "Repair" (Upgrade) Install?

Your oem disk should allow repair - mine does!!

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On the very first boot after completing a successful, error-free Repair Install (using the SevenForums tutorial), and after entering my username and password but before the desktop appeared, I received the following BSOD message:


STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF960000F3530, 0XFFFFF8800A954ED0, 0X000000000000000)

win32k.sys - Address FFFFF9600003530 base at FFFFF96000030000, DateStamp 53f7e75f

I saved the kernel dump (no mini-dump was created, even though I have that enabled) and the boot log, and uploaded them here. However, once that was done I was already in the process of over-writing the problematic boot volume with a cloned backup volume, so I was unable to run either the DM Log Collector or SF Diagnostic Tool, so I cannot upload those (sorry).

I should also explain that the reason I performed the Repair Install in the first place was that I had been experiencing some weird behavior from a few pieces of third-party software for the last several months that their vendors were completely unable (or unwilling) to resolve, and SFC /SCANNOW never reported any errors, so in the end there was nothing left to try but a Repair Install.

(If it matters, here are some examples of the symptoms of weird behavior that no one was able to solve: A couple of apps (such as from DataViz) worked fine at first but eventually stopped accepting any data pasted from the clipboard, two different company's a... Read more

A:64-bit Win 7 SP1 BSOD "SYSTEM_SERVICE_EXCEPTION" post-repair install

I would prefer a minidump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

EDIT: Post the zip after another BSOD, whether there is a minidump or not.

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I've been trying to repair install Windows 7 (SP1) and every time I get to the second step (Gathering files, settings, and programs) it cancels itself and displays this message:

When I click OK, it brings me back to the desktop. When prompted, I do opt to install updates and it takes about a second then jumps to the next step. I do not think it is downloading anything in that time. I do not have any CMD access, I get 0xc0000142 when I try to open CMD. What should I do to fix this? If it helps, I have an XP install dual booted with this install.

A:"Setup can't continue." Windows 7 Repair Install

Have you installed all of the important and optional Windows Updates? It may require several reboots after which you Check for Updates until there are no more.

Is this by any chance the original HP factory preinstalled Win7 which is the worst possible install one can have of Win7, larded with bloatware and useless duplicate utilties which interfere with better versions built into Win7? If so I would strongly consider a Clean Reinstall - Factory OEM Windows 7 .

If you want to keep expiring XP on the drive, post back a screenshot of Disk Mgmt so we can better advise you on which partitions to keep. Meanwhile try rebooting while tapping the ESC key to see if HP onboard diagnostics will boot and run from the F9 boot menu.

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I've scanned my laptop with SFC four times in this past week, and each scan ended with the same failure to repair specific files. I'm uncertain how to proceed with these corrupted files.

I followed the instructions in the SFC /SCANNOW tutorial; I installed the System Update Readiness Tool (CheckSUR in attachments) after running SFC three times and it managed to find and fix some sort of error. However, the results seem to be the same in the new SFC scan logs.

I also tried obtaining a .iso of Windows 7 home premium from Microsoft's website (Access Denied) to run a repair install, but it will not accept my product key due to it being a pre-installation provided by Samsung.

I do not have a Windows 7 installation disc so I cannot manually replace them like the tutorial suggests.
Also, I don't know if this is relevant or not, but I ran the WindowsUpdateDiagnostic.diagcab troubleshooter several times as well (dism.txt is in attachments). Every single time it says that two problems were found:
1. Problems installing recent updates (Not fixed)
2. Service registration is missing or corrupt (Fixed)

Additionally, I've recently noticed that my free hard drive space has been decreasing rapidly. In the past two days, it has decreased by 2 or 3 GB, despite not downloading or installing anything. Is this related to my current problem with the corrupted files or something else? I don't know how to find what's eating up my storage space.

Any advice is appreciated,


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As this question was never answered I'll post it verbatim with my own comments below,
See original post here;

In all operating systems up to Vista, the flash drive's "active" light turns off when I go through the disconnect procedure; but, in Vista, it doesn't. I have traditionally used this as part of my explanation to others (and a convenience to myself) about when to not to remove the flash drive from its USB port.

This is a problem common to all Vista systems I've seen.

Why does the light not turn off in Vista?

And, is there an easy way to correct this?

Additional information: I have eliminated this problem being hardware-related. I have loaded Vista onto one of my systems here that previously had Windows 2000, then XP on it and it was only with the loading of Vista that the problem developed on this system. Just to be absolutely sure, I did a restore of a previous image of Windows 2000 and the problem went away again. I put Vista back on and the problem came back. So, this is strictly a Vista problem.Click to expand...

I have had the same problem with every Vista system I have used and every flash drive (note this means SSD NAND flash not HDD's or card adapters). AS the last discussion degraded into useless questions about hardware and other OS's let's get a confirmation that someone out there actually has a flash drive that turns its activ... Read more

A:Flash drive's "active" light doesn't turn off in Vista when "safely removed"

have done a litte research and testing in my lab on several machines and have confirmd the problem. What it seems to indicate to me is that, in Vista, the light simply indicates power, not data transfer. Whenever I am transferring data, the light blinks.

While I have never actually tested it, I do not belive that the "safely remove" feature actually kills all power to the USB port in XP. If that is the case, then there is really no danger as long as vista has acknowledged the disconnect and knows not to try to write data to the drive.

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Hi guys - just doing a fresh install of Windows 7 Home Premium x64 on my bro's new system. He had been running WinXP until now, so it is time for an upgrade!

I've run into an issue though - under Libraries, and then under Documents, the default My Pictures, My Videos, and My Music folders are saying "Access Denied" when I try to access them, and I don't understand why...? This is where my brother will be putting all of his photos, videos, and music so I would love to have access...

All I see when I look in the "Documents" folder are the My Videos, My Music, and My Pictures folders with lock icons - These apparently link to the folders in "C:/Users/Public/Documents" and give me "Access Denied" error messages when opened. I also see 3 shortcuts with the same names as those folders mentioned above that all also give the "Access Denied" error, but link to "C:/Users/~My Brother's Username Here~/Documents".

I have no such shortcuts on my personal Win7 Ultimate machine and all the My Pictures/My Videos/My Music folders look and work normally - but they do seem to access my user's documents, not the Public folder on my machine. As mentioned, THIS machine of my brother's has a fresh install of Win7, so nothing has been changed that should prevent access?

His user account is set up as the only account on the system, and also as an administrator, so I'm not sure what the problem is?

A:Issues w/ "Documents" in Libraries - New install, Win7 Home Prem. x64

Open each of the folders, from Organize tab Select All files, then drag them to the corresponding User folder on the Explorer bar to the left. Wait to release them until it stops unfolding and the hypertext confirms where they are being copied/moved.

This should end with each batch of folders being in its own User folder, instead of all under Documents as in XP.

If you need access to the folders use Take Ownership Shortcut

Let us know if this helps.

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Performed an "enhanced secure erase" on my SSD and then did a clean install of Win7 Professional 64-bit from Microsoft pressed upgrade discs. Every update installed flawlessly expect Service Pack 1 which had 1 failure. I've also seen numerous apps crash since (mostly IE and chrome). sfc /SCANNOW already showing unrepairable files. BSoD in middle of the night while I was sleeping.

A bit of history, not sure if it is helpful:
Had rig for nearly 3 years, stability issues from the start but goes through periods of stability for weeks to months only to become unstable again. First time I installed Windows 7, it took multiple tries (probably 4+) and kept stopping at "Expanding files..." On a later install to the HDD, I had the same problem. I do not have these problems installing Win7 to the SSD.

Over the three years I've made some changes. Put an SSD as primary, added a MOSFET heatsink, custom CPU cooler, and changed video card. Stability issues persist, sometimes with BSoD errors night after night. Sometimes the instability is "only" constant crashing of Chrome/Opera. System restore has never really helped but eventually the rig returns to a period of stability, typically for a month or two. And then back to unstable.

Some googling encountered another guy with the same RAM and mobo that seemed BSoD free after switching out the RAM to another brand. My g.skill memory is not on the supported list available on the gigabyte website. I've run ... Read more

A:BSoD hours after clean Win7 install, rig is "seasonally unstable"

Analysis inconclusive.

It is much easier to find patterns, etc, when there are more than one crash dmp.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.

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Doing a fresh oem win7 sp1 pro x64 install. After initial setup allowed Windows update to do It's thing (146 updates). Upon reboot I get the message "failure configuring windows updates" Have read extensively re. this issue but, unfortunately, have not found a definitive resolution.

System is dm1-z 4000 CTO (amd 450 apu, 8 GB ram) new hdd. Initially, had installed a new ssd but got the same thing. Thinking that it might be an issue with it, switched to a wd black 500 GB hdd. Same results.

Any ideas?

A:Fresh Win7 Install "Failure Configuring Windows Updates"

Hello and welcome Greywolf mate I don't know what the others think but as a general rule I usually do the initial updates in smaller batches.

Have a look at this anyway https://support.microsoft.com/kb/949358

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I have a client who was haing issues with firefox. yesterday he attempted a system restore on his Lenovo k410 (win 8 64bit) desktop (without my blessing). it then got stuck in the infamous windows repair loop. the lenovo screen starts then it says attempting repairs, screen goes black and then it briefly flashes "Your PC ran into a problem and needs to restart. We're just collect info, and then we'll restart for you".

Well I assumed (and google told me) I need to enter advanced startup options. the problem is nothing I do will get me there!

I've tried to boot to a retail iso just to do a repair install. I've also tried to boot to win 8 repair media created on my win 8 machine (both x64). when attempting to boot with either one the win 8 blue square "Your PC ran into a problem and needs to restart. We're just collect info, and then we'll restart for you" and then it gets stuck. it then returns to the original screen, rinse and repeat.

and no luck getting into safemode!

I've found many folks with the similar issues and the only answers revolve around getting into advanced start up options. obviously I can't do it via windows and again I'm unable to boot properly from repair disc (cd or usb) or retail iso.

once at the clients house I was able to hit f2 to get to lenovo's one key rescue. I did not start it because I had not yet backed their data up. I booted to ubuntu and got the data off. now I am unable to even get to the f2 options!... Read more

A:stuck in "repair" loop, can't boot to repair disc or install disc...

Run Seatools long test. Remove all but one stick of RAM and run Memtest on each stick of RAM separately. If you get any errors (Red) that stick is bad and needs to be replaced. Tell us how you get along.

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I've a samsung with some extra samsung features (samsung update plus, speed up manager, recovery system etc.) and they bug me. Therefore I wanna do a clean installation on my laptop but when I boot up on my USB (works fine) I get the following message "No device drivers were found ..." instead of having access to the partition manager.
I've done a lot of research on my problem but haven't come up with any solutions yet. Does anybody out there know what to do?

Btw., I've tried the to boot other laptops with the USB stick and it works like a charm. I read somewhere that the problem could be that my laptop didn't load the SATA drivers, which is needed for the partition manager, that might be the problem but I don't know where to find the drivers though.
Furthermore I've noticed that I can't see my USB drive when I browse for files only C:/ (system disk), D:/ (primary), E:/ (some recovery disk) and X:/ (boot) and that might be the problem I guess!? Strange this that I boot from the USB stick though

A:"No device drivers were found ..." when trying a clean Win7 install

Format the USB stick using Universal USB Installer with Win7 in dropdown menu. Boot under USB, Removable or HD's in one-time BIOS Boot Menu. Set HD to boot first in BIOS setup.

I would first make sure your Samsung Recovery is not set up like in this thread, which is the worst nightmare I've seen here in thousands of successful clean reinstalls. The OEM software didn't work correctly when downloaded from webpage. Samsung claims the apps which work are stored on the Recovery partition which only enables the use of an image user is to save to external or DVD's. However if a small Recov partition is accidentally deleted during reinstall there is no access to this or the Recovery image - ever - and Samsung won't ship Recovery Disks. Apparently the only way to reinstall the Recov partition is if the image is saved to DVD's which will boot and run, but many save it to external instead.

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Hello everyone, first post and thread!

After many hours today looking for answers to this problem in many threads (and websites), I've finally decided to post to get some help from you guys! Any help would be greatly appreciated.

I have just finished building a new desktop, here is the config:

Intel Core i5-2500K
ASUS P8P67 Pro, Intel P67
CORSAIR Dominator CMP8GX3M2A1600C9 2x 4GB
OCZ Vertex II Series SATA II 2.5" SSD, 60GB
SAMSUNG Spinpoint F3 1.0TB
Fractal Design Define R3

Using access to MSDN-AA, I got an ISO and key for Windows 7 Pro x64 (DVD - English). I then burnt the ISO to a DVD using my current computer, a WinXP 6 year old ACER laptop. When trying to do the clean install of Win 7 Pro on the new desktop, the installer starts up fine, but after choosing my language and regional settings, I get the famous "A required CD/DVD device driver is missing" error.

Here are the things I have tried, in vain:

1) Installing the various available SATA drivers from the ASUS motherboard DVD. This doesn't help and gives a "No new devices could be found" error.
2) Reburning the ISO with ImgBurn at 2.4x speed with verify on.
3) Redownloading the ISO from MSDN-AA and reburning the new ISO at 2.4x speed.

Note that I would have tried to make a bootable flashdrive of the ISO (using this guide: Install Windows 7 From USB Drive/Pen Drive ) but since I'm on Win XP o... Read more

A:"A required CD/DVD device driver is missing" during Win7 Install

Use the MS Download tool to write ISO to flash stick: Windows 7 USB/DVD Download Tool

If this fails, check the HASH against official: http://www.dasmirnov.net/blog/window...-hash-checksum

Make sure you have the latest BIOS update, or reset the CMOS. Set SATA controller to AHCI first, then IDE if that fails.

Remove all but 2gb of RAM to try install, swap RAM, test RAM if necessary.

If HD is used, wipe it with zeroes before install: SSD / HDD : Optimize for Windows Reinstallation

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In trying to do a repair install according to the Seven Forums tutorial I am running into a loop of some kind.

I get all the way through step 9 but without issue...but instead of a final restart...I get sent back to the initial "Repair Install" screen in the step1 picture attached. Have clicked on "Install now again but same result...back to step1 jpg ?

I unisntalled SP 1 from my system before running setup.exe from the install DVD.

Anyone know what I am doing wrong here ?


A:Trouble doing a tutorial "repair install"

Buy Windows Products Windows 7 Special Offers Shop Your Favorite Store

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After installing a new mobo I ran a repair install. It took a couple of passes but it finally got all the devise drivers it needed and I thought I was home free. However, on the last pass it gets to "Setup is restarting...", goes to the product key input screen where it rejects my original key. (?!!) How do I stop the reboot from restarting Setup? F8 gets me the usual menu but no matter what I select it wants to continue with Setup. There must be a file it is finding that triggers that. If I knew what it is, I could zap it (I can access it by booting UBCD) and get on with my life (and upgrade to Windows 7). It isn't boot.ini so what and where is it?

A:XP repair install - "Setup is restarting..."

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Hi all,
My Windows XP SP3 Professional suddenly crashed yesterday, and now all I see is a blinking cursor at Bootup. Any suggestions? I've ruled out any hardware faults.
So, I am trying to re-install WindowsXP SP3 Professional on my hard drive, I booted up using my WinXP CD, went to Install (not "R" Recovery Console).

On the screen where it asks you for the Drive and Partitions to install on, there is no "R" for "Repair" option. Why? I see it on all the online tutorials, but just not mine. I do have a second hard drive in the comp. with a corrupted Windows XP on it, but again, no "R" for Repair option.

Please help


A:Windows XP - Why No "Repair" Option in Install?

When you repair, you go to install, and then the option is repair.

three quarters of the progress down this link

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having problems with my Windows 7 (some functions not working like "Personnalmize" where I get an error message from explorer.exe telling that "the interface is not supported", or unable to acces some functions of the User Account management...), I decided to apply a "Repair Install", as explained in the tutorial published by Brink on February 2009
It started correctly, up to Step 8 and then, I got a message telling something like (sorry about my translation, but I'm french) "Windows can't get information about disks on this computer" and then, the process stops.
I tried to boot from a Windows 7 with SP1 CD. And then to ask for a repai, but to no avail

My computer has the following configuration :
1) Connected to the main board
- 2 hard disks installed in extractible racks, so I can easily remove them
- One has the Windows 7 system installed on it
- The other one has the data
- 1 hard disk permanently connected. This disk has a "small" Windows 7 I could use in case of failure of
the "normal" system
2) Additional disks connected via USB ports (one for photos, one for vid?os, one for audio)

So, in cas of some problem, I can always run in "degraded" mode

But I would really like to brmy "normal" Windows 7 system to its full functionnalities and thus would like to
repair it, while keeping all user profiles and programs installed these last 4 years !

If ... Read more

A:Unable to run a "Repair Install" of Windows 7

Unplug all other HD's and peripherals, Test the HD with a full Disk Check and the maker's HD Diagnostics, establish a Clean Boot, run SFC - all from the Troubleshooting tutorial in my signature pic below.

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The hard drive is a Western Digital 320 GB that I've had plugged into this computer before (and worked). Then i got a virus and had to do a recovery of windows.

Ever since then I can't get windows to recognize/show it in my computer. I just "disabled" and "enabled" it in device manager to no effect. I have a C, D, and E drive which are: two partitions on the hard drive, and then the CD drive (respectively).

So i'm stuck, not sure where to proceed since it's obviously not the hard drive itself, I use it on my xbox all the time. What next?

A:External Hard Drive doesn't show up in "my computer" but does in "device manager"

Does it show in Disk Management ? ?
Right clik My Computer...select Manage...then Disk Management.
Find the drive...right clik it and select Properties.
Report back with your findings.

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[Note: I apologize in advance for the second-hand information... I will be seeing this in person in the morning, but thought I might go armed with some insight from you all. TIA!]

A daughter of a friend just bought Win7 Pro x64 from her university bookstore, and when she put the DVD into her laptop drive, she is greeted with a "wrong version" or "incorrect version" error message. She tells me she is running Vista (I am assuming x86) and that she has ~4GB of memory. Has anybody ever heard of something similar happening?

She told me that she has almost all of her info on an EHD, so I told her to backup whatever else she wanted to keep off of the HDD and when I visit tomorrow we will attempt to do the install, most likely a custom install for a fresh start (laptop ~2 years old).

Since I have read in several places here on the forums that the key included with the disc is good for both x64 and x86 versions of Win7, if it turns out that she has <4GB of RAM, is it possible to install the x86 from the disc? If so, is it easy to locate? If not, is there someplace we can dl it from? She tells me that she uses it mostly for Office (reports, presentations, etc) and used to run games on it (not sure what type), so I don't know if she would "need" x64 unless she has 4GB+ of RAM, right?

Any info would be greatly appreciated. If there are any specific questions I should be asking of her or things to look for when I am in front of the lapt... Read more

A:Win7 x64 install error: stating "wrong version" on Vista laptop... ?

as far as i understood you entered the Key that came with Windows 7 DVD, if so then she should go back to the store, cuz the key is wrong and ask for at least trying to install it infront of her. and for running windows 7 smoothly you need at least 2GB ram, Core 2 Duo processor with 2GH frequency and 3 MB L2 Cach, in this case it will run smoothly.
Now a starting fix will be: Check if the processor is compatible with x64, also when is the message appearing after doing what?
cuz i don't know what to say until i know where the message starts appearing

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Greetings; my first post.
Had Vista Ultimate; scraped it and loaded Win7 Prof. Awesome OS so far. Installed peripherals, no problem. Printer installed fine, works fine. Wanted to share it on home network. Attempted to load Canon MP970 onto network and rec'd install error with missing driver. Windows found driver at Intel (IPMI & PCI Serial Port), it downloaded but failed to install. I still see the warning icon by Other Devices and cannot identify the devices. I've attached screen shots of the sequence and Intel driver download name. The attachment is in 7-Zip format. What are these devices. How can I update the drivers for these unknown devices? Everything else works fine.

Thank you.

A:New Win7 Install; Device Manager "Other Devices" drivers not found problem

The fact that W7 had no drivers for the unknown devices during installation is going to be problematic, most likely it means there are no compatible drivers available.

See if this helps



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Hey guys,

My dad recently bought a HP Windows 8 laptop but can't get used to the new OS. He asked me to install Windows 7 on it for him. I'm currently trying to get the drivers sorted for it and for the Windows drivers such as Chipset and Graphics, i'm getting the error "This computer does not meet the minimum requirements for installing the software" which doesn't make sense as the specs of the laptop are:

Win 7 Ultimate X64
6GB Ram
Intel Core i5-4200U 1.60 GHz
Intel HD GFX

I can't get the drivers of the manufacturers website since they are all of course Windows 8 drivers.

What do i do to fix this??

A:Driver Install Error "Computer doesn't meet requirements"

Hi Welcome to Seven Forums .. What is the Model Number of the Computer ? .. Have you tried the Windows 8 Drivers ?

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Hello again, friends.

Ok so here's my new issue. I got a new hard drive and successfully installed Windows 7 on it. I temporarily slaved the old OS hard drive so that I could copy some files from it because the drive was failing.

My issue is that when I check for updates, it doesn't go beyond the "checking" and it basically times out. Seems odd... has anyone else had this happen and what do I do? You don't think that maybe the computer is confused because the OS still remains on the drive that is temporarily slaved do you? One odd thing is that I checked the update history and clearly some went on there. So I don't know. Help?

You guys rock. Thanks for helping me out with the last issue.

A:New install Windows 7 - "Checking for Updates" doesn't finish

I also forgot to mention that at present, it wouldn't allow me to put a screensaver on there and there is no sound coming from the computer. Do you think this could just come with the update problem?

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I have looked around for help on this issue and havn't been able to find a resolution that works. I think because I havn't been able to find any imformation on my specific issue.

I am one of the most computer literate people I know, so when a co-worker mentioned to me that he was having problems with his computer, I agreed to look at it. His problem was simple, he had a lot of viruses. I have cleared most (however I assume not all) viruses and instinces of spyware. The computer worked fine for a little while while I did some final checks on his computer, then the problems started.
He has a Dell Inspiron 710m Laptop, running Windows XP Pro. (Service tag 8sk8091)
As far as I can tell, he has not added or upgraded it in any way. He only has some basic programs.

I know that the issues might have something to do with his wireless.
He is running the Intel® PRO/Wireless 2200BG.
The computer is getting stop errors (BSOD)

The first one was called DRIVER_IRQL_NOT_LESS_OR_EQUAL Stop: 0x000000D1 amd listed the file w29n51.sys (which upon further study, turned out to be a file related to his wireless.)

I have already updated the drivers and reinstalled the program with the latest versions on the Intel website.

I also noticed (though with not frequent) the stop error with the same name and stop code, but which listed the NDIS.sys file (which upon further study turned out to be a system utility).
and now, I have gotten a stop error of 0x0000000A, (IRQL_NOT_LESS_OR_EQU... Read more

A:Solved: Windows "logs off" after "open with" repair (userinit.exe)

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I am stuck on "Start Windows normally" and "Launch startup repair"
When I choose "Start Windows Normally",it gives me blue screen with the following error:Unmountable_Boot_Volume.On "Launch startup repair" I am stuck on the Windows 7 wallpaper with cursor and can't even open Cmd trough Shift+F10.I've tried re-installing windows from USB stick and I am also stuck on "Setup is Starting".Any help please,and how much I am screwed?
P.S-On Advanced boot options I can't use Safe Mode,Safe Mode with Networking,Safe Mode with Command prompt and Last Known Good Configuration,it gets me back to "Start Windows Normally" and "Launch startup repair".

A:Stuck on "Start Windows normally" and "Launch startup repair"

Time to boot to an external testing/repair environment, such as a Win7 Repair disk or a hard drive test disk.

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So I recently installed Windows 7 x64, and suddenly my wireless connection is no longer working. It worked fine with the previous Vista 64-bit OS. I'm able to connect to a different router, and the internet works fine. However, I cannot connect to my Home router. Other laptops are able to connect to it just fine (running the Windows 7 OS).

I updated the network adapter drivers, reset the router and modem, don't have the Bonjour service at all, updated everything Microsoft had for me, and tried that spoofing Network Address solution. When I try to ipconfig /renew, it freezes and eventually says "DHCP could not be reached" or something along those lines.

After all this it still doesn't work, and I still get the "169" IP address when I ipconfig.

The router is Linksys WRT54GS. My wireless network adapter is Atheros AR9281.

Any suggestions?

A:"Unidentified Network" after Fresh Install of Win7

Quote: Originally Posted by foolosophy

So I recently installed Windows 7 x64, and suddenly my wireless connection is no longer working. It worked fine with the previous Vista 64-bit OS. I'm able to connect to a different router, and the internet works fine. However, I cannot connect to my Home router. Other laptops are able to connect to it just fine (running the Windows 7 OS).

I updated the network adapter drivers, reset the router and modem, don't have the Bonjour service at all, updated everything Microsoft had for me, and tried that spoofing Network Address solution. When I try to ipconfig /renew, it freezes and eventually says "DHCP could not be reached" or something along those lines.

After all this it still doesn't work, and I still get the "169" IP address when I ipconfig.

The router is Linksys WRT54GS. My wireless network adapter is Atheros AR9281.

Any suggestions?

Hi and welcome

the 169.254.x.x. ip is local to the card so something in either the driver or card is hosed. can you type device manager in search? go to the wifi/lan (network) tab and tell us if the driver is listed, and working. Is there a yellow triangle on it? is there any other "unknown" devices with yellow on them?
Ken J+

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Hi peeps,

I'm in dire need of help

Been having this problem for days now sadly

I'm trying to install win7 and it won't finish up the "windows is loading files". It stops eventually no matter what progress.

One time though is that it gives me that the "BOOTMGR" is missing.

Take note that this is a fresh install, the hddsk has no other OS. How can I fix this?

Below are my system specs:

Phenom II 550BE
J&W Minix 780G
4gb sodimm team elite ram
1tb westen digital

any thoughts?

A:Can't install Win7, "windows is loading files"


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I have Win 7 on a USB stick. I used this same USB to install Win 7 on my laptop earlier today, install went smooth as silk.

Then put the same USB in my desktop (Dell Dimension e521), change the boot sequence to boot from the USB first, and i get black screen with error message "invalid partition table".

I then disabled all the hard drives and cd rom, and plug in the USB and boot, and i don't get that error, just a blank screen with blinking cursor top left. no movement for an hour now.

Any thoughts guys?

Windows 7 should be on this drive ok, if it installs properly on another computer right? Or might my desktop need the USB to be formatted differently?


A:"invalid partition table" trying to install Win7 from USB

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This is driving me bonkers and I have almost no hair left. I really hope someone can help.

When I attempt to copy or move a file or folder from my Win7 box to my WinXP (SP3) media server, the operation nearly always fails. Take, for example, my trying to copy the VLC Media Player folder (704 files, 75.1 MB) from Program Files on Win7 to the C: drive on the media server via a mapped drive (X). In all cases, after hanging up at some point during the copy, I get this message:

Network Error
There is a problem accessing X:\<whatever current sub-folder copying is>
Make sure you are connected to the network and try again

I should note here that you only see the message come up if you wait for it (~1 min) after the copy hangs. If you try to cancel the hung copy before the message comes up, you can crash explorer.exe. I must also stress that there are no other access problems on the network. Files on the media server are accessible as expected from the Win7 box. Performing the same copy in reverse ("pulling" the same folder to the XP box from its console instead of "pushing" from Win7) works perfectly. All machines are in WORKGROUP and the same exact credentials are in use on all machines. All machines run the same version of Symantec Endpoint Protection and have firewall rules configured to allow all LAN traffic. All machines are connected through a Linksys SD2005 5-port GB "dumb" switch. Routing/DHCP is provided by a D-Link DI-604. ... Read more

A:Win7 "workstation" to WinXP "server" file copy FAIL

Same thing happens in my LAN between both Seven Ultimate x86 and x64 and a XP Pro SP3 file server, and also no problem copying from a Toshiba U200-182 laptop with Seven Pro x86 (Upgrade disk from Toshiba)to the same xp machine, also note that there is a normal transfer speed between al Seven platforms....

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A while back I successfully upgraded my Windows 7 to Windows 10, and then reverted back to Windows 7, with no problems. Today, I created a new partition and attempted to do a clean install of Windows 10, using a flash drive. Install failed, with the message "This PC's processor doesn't support a critical feature (NX)." Has the Windows 10 installation changed in the meantime? What's the problem? I checked the BIOS, and could find no mention of NX.

A:Install fails my computer "doesn't support NX"

Use a utility such as CPU-Z to determine the model of your CPU and which features it supports. If it supports NX, then there should be somewhere in BIOS (see CPU features or similar) to enable it. It could be referred as PAE or DEP or other name. Just enable all CPU features to make sure.

EDIT: I just ran it to see about my CPU (Intel Core-i3 3220 3GHz, 3rd generation i3), but these is nowhere clear that is supports NX. Use Aida64 instead. Go to motherboard -> CPUID and you should see all supported functions.

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2010 06 05

This is a question for information about why my networking problem finally was resolved.
I have four PC?s on my network; one Windows 7 and three Windows XP. The Windows 7 PC always sees all three of the other computers. However the Windows XP computers sometimes don?t see the other XP computers when I press ?My Network Places.? Quite by accident I discovered that if I press ?View Workgroup Computers? then ALL the other PC?s in the network DO show up. Furthermore, if I click through "View Workgroup Computers" and access/edit a file on one of the other computers, then this computer will ALSO show up in ?My Network Places.? This behavior seems to be quite consistent and works every time I have tried it. Apparently, this is a workaround to the long vexing problem of why my networked PC?s sometimes don?t show up under ?My Network Places.?

My question: why does ?View Workgroup Computers? apparently always show all the networked PC?s, when ?My Network Places? does so only intermittently or sometimes not at all?

Thanks for any response.

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ie9 new browser opens "blank" windows 7. Changing it to "home" doesn't last if you shut down. Next session, it still opens "blank"

A:ie9 new browser opens "blank" windows 7. Changing it to "home" doesn't

Welcome to Seven Forums bobbot11. Help us understand. When you 1st open IE, it opens to a blank page instead of your home page? Or is opening new tabs that open a blank tab? Or is opening a new window that opens a blank window?

If IE is opening to a blank page instead of a home page you have set, try re-registering IE.

Download the IE Restorator, and choose Re-register 32 bit IE in (whichever version your OS is) W7

SF IE Restorator - Troubleshooting General Issues with IE

See if that helps. A Guy

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Hi everyone, this morning I turned on the PC to do the usual stuff but I could not connect to my internet with the error "Unidentified Network - Limited". After trying to troubleshoot my ethernet I get the error "Ethernet doesn't have a valid IP configuration". After troubleshooting didn't work I took to the web. I literally tried every solution I found... to no avail. This brings me to extra frustration since I only built my PC last thursday.

System Specs: CPU; AMD A6-6400K
MOBO: Gigabyte GA-F2A75M
RAM: Kingston 8GB
Storage: 2x 1tb WD Blue
GPU; Gigabyte GTX 650
PSU: Corsair 600w
Optical Drive: LG GH24NS95
Case: Corsair 200r
Operating system: Windows 8

IPConfig /all: (Will get when I find something to transfer over the info)

A:"Unidentified Network - Limited" and "Ethernet doesn't have a valid IP configuration"

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I have a HP Pavilion notebook. A bit older I think. It had built in windows Vista Home Premium. Somehow my hard disk crashed and I bought a new one. I installed windows 7 ultimate 32 bit and updated to service pack 1. I made a system image using windows default recovery console. Everything was fine. But today I needed to restore my computer to a previous restore point. Every time I press F8 to get to the advanced boot option I see everything is okay except the "repair your computer" option. Somehow the "repair your computer" option disappeared. I tried ctrl+F11 button and the F11 button too. F11 button worked for my previous vista home premium but for Win-7 it's the F8 key. Can anyone help me with this please? How may I get the "repair your computer" option back? Is there any way to edit advanced to boot option to get that option back? I would be needing it in case of system image recovery. Please I don't want to reinstall the O/S once again. Please somebody help me.

A:Advanced boot option doesn't show the option "repair your computer"!

On my clean OS install, the "repair your computer" option also does not appear in the F8 Advanced Boot Options list.
The option does appear on my ACER PC.

You can access this option by booting from a System Repair CD/DVD. A system repair CD is a must have.

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Hi all,
New here and not a techie by any stretch of the imagination, but would appreciate urgent help!
Started up my PC today ( Acer Travelmate 7520 Laptop running Vista) and it went straight into check disc. It gets 2 of the stages done, and then seems to loop endlessly at "recovering orphaned files"
I tried pressing F8 and going into safe mode, but it freezes after loading a number of driver files.
Now I am at a loss as to what to do, it sounds bad, and seems to be a hard drive issue but there my knowledge ends.
There's lots of confidential business info on there so I am very reluctant to go to my local store, although may well have to if I cant fix this myself.
Help appreciated!!


A:Check Dsc runs from boot up, but loops endlessly " recovering orphaned files"

Sorry, but your symptoms are the typical indication of a bad hard drive. If you computer has a self diagnostic, use it to determine the condition of the hard drive.
If you do not have a self diagnostic, go to the website of your hard drive manufactuer and test the drive.
If you cant get to the web site, run in safe mode. If it runs its only software and we can fix it. If it does not run, most likely hardware, and again the finger points to hard drive

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I've seen problems similar to this, but not exactly like this. Keyboard is recognized and works in BIOS. All other drives are disconnected except the DVD and the Samsung 850 Pro 256GB SSD. I reset fail-safe defaults in the G1.Assassin, enabled AHCI, set CD as first boot device, HDD as second. Insert Windows 7 Pro x64 DVD in a late-model DVD burner & reboot the i7-960. All proceeds normally, basic HP mechanical keyboard is nothing special, and "Num Lok" lights. After verifying DMI, it asks:

"Boot from CD/DVD?"

at which point the "Num Lok" light goes out ("Caps" light won't light either) , pressing "Y" has no effect. In fact, no other keystrokes seem to have any effect at all EXCEPT if I press Ctrl+Alt+Del, it reboots, just as it should.
After troubleshooting, swapping usb ports and the like, with no results, I though it might be the boot media, so I swapped in the x86 disk, and after several failed attempts, as I was pressing some keys, and I think the Control key was one of them, the installation suddenly skipped down to a new line, and instead of asking me to press Y or N, it says "Press any key to boot from CD". I pressed ctrl, and the files started to copy. Too bad it was the x86 disk, or I'd be done. I swapped back in the x64 dvd, and have never been able to get the "Press any key to boot from CD" i need so bad. Tried the x86 disk again, but couldn't reproduce the earlier success.

I've already... Read more

A:Win7 install won't allow Y key @ "Boot from CD/DVD?" but C+A+D reboots

Try this:
- Set the boot order to the SSD. When you hear the POST beep, press F12 (boot menu) then choose the DVD.
- Make a USB flash installation disk with Rufus. Set the boot order to the SSD. When you hear the POST beep, press F12 (boot menu) then choose the USB flash installation disk.

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First of all, thanks for this space and for the help.

I am experiencing two kinds of BSODs on my Win7 64. They are System Service Exception and Memory Management. Also I am getting complete freezes, of the kind where keyboard stop working, mouse too, everything, and you have to turn of CPU to restart.

These problems occur mostly when using Google Chrome (Youtube often) and playing games, such as Need Ford Speed Carbon, Sid Meiers Railroads, Grid, Left 4 Dead and others. Also when streaming music.

This machine of mine is brand new, has around 3 months of use, and has been assembled from several parts bought separatedly. The freezes and BSODs happen since the purchase and installation of Chrome and games.

I never installed other operating systems on this PC, Windows 7 64 bits is the first. It is a top class machine, with grade 7,2 on most items, except disks.

OS - Windows 7
? x64
? What was original installed OS on system? This one
? OEM version (came pre-installed on system) or full retail version? Full retail
? Age of system 3 months
? Age of OS installation 3 months also
? CPU - Athlon II X4 620
? Video Card - ATI Radeon HD 5750
? MotherBoard - Ecs Black Series A790gxm-Ad3 Am3 Ddr3 790GX /SB75
? Power Supply - brand & wattage - OCZ 500SXS, 500 watts
? Memory - 4GB DDR3 Corsair
? Disks - WDC WD5000AACS 500 GB and MAXTOR STM3160211AS 160 GB

The required ZIP files are attached. Thanks.

A:BSODs "SystemServiceException" and "MemoryManagement", also total freezes in Win7 64

Hi -

As you know, the files are in Portuguese, but the dumps are in the universal language of hexadecimal and I did find a few things which may help.

The bugchecks on the 8 mini kernel memory dump files -

(4) 0x3b (0xc0000005,,,) = system service exception, 0xc0000005 = memory access violation

(4) 0x1a (0x41790,,,) = memory management error

Both could be caused by rogue 3rd party drivers. Daemon Tool/ Alcohol/ other CD emulation software is undoubted involved and needs to be removed.

Update the first two drivers. Remove Daemon/ Alcohol and the burning app containing the pcouffin.sys driver -


netr7364.sys Thu Mar 12 23:13:08 2009 (49B9CF44) - RT73 USB Wireless LAN Card

RTKVHD64.sys Fri May 22 14:04:20 2009 (4A16E924) - Realtek HD audio

sptd.sys Sun Oct 11 16:55:14 2009 (4AD24632) - CD emulation

a0omnhk0.SYS Fri Aug 07 09:30:20 2009 (4A7C2C6C) - unknown; dynamically allocated by CD emulation software

pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2) - CD/ DVD burning driver
Your wifi is probably either Linksys or Ralink. Try both sites.
Linksys --> http://www.linksysbycisco.com/US/en/support
Ralink --> http://www.ralinktech.com/support.php

Realtek --> http://www.realtek.com.tw/DOWNLOADS/

Remove Daemon/Alcohol, update the wifi driver and the Realtek audio driver and see if BSODs persist.

Regards. . .





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