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Yoga 3-1470 Laptop Touch Sceen/Keyboard/Trackpad Intermittent

Q: Yoga 3-1470 Laptop Touch Sceen/Keyboard/Trackpad Intermittent

i have searched through the forums and have not found a decent solution for this problem. When I power on my laptop from off, or wake it from sleep, I will randomly lose functionality to either the Touch Screen, or both the Keyboard and Trackpad, or at other times I will lose functionality to all three. Other times all three regain functionality and work perfectly fine until the next time it sleeps or powers off. I see the keyboard and trackpad in Device Manager at all times, even when they don't function, on the other hand, the touch screen with swing in and out of Device Manager, The touch screen works 100% of the time it shows in Device Manager, and fails to function 100% of the time it does not show. Any Ideas Why?

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Preferred Solution: Yoga 3-1470 Laptop Touch Sceen/Keyboard/Trackpad Intermittent

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Hi All, Just got a new Yoga 370 with windows 10. I sometimes have the problem that the keyboard is not working. This happens quite allot when i am using the integrated keyboard. It is not happening when i use an external board. When it happens, i have to either wait, or to move the mouse a little bit with the trackpad (i usually only use the trackpoint) ant then in starts reacting again.  Quite annoying, as i use it to evaluate it for business, and i really like the device exept of this annoying problem.  Best regards and thanks for the help!  EDIT: The title was somehow bogus!

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Hello, When I am charging my laptop, sometimes it charge and not. Its really trouble me when the battery reached less than 10%, then I plug in power, the Battery Low Notification always showed up (because the charging is intermittent). I've tried several ways which are told by this forum, like instal new BIOS (the latest on internet), or uninstal-instal battery driver on Hardware Manager, but it didnt work. I affraid if this continously happen, it will affect my battery function. Btw, I am using windows 8.1.Have any thoughts to fix that?Or maybe its a problem in the mechanic? Best regards.

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Problem: It seems as though my brand new Thinkpad Yoga 12 doesn't know that it's in laptop mode and turns the keyboard and trackpad off as soon as the log in screen (Windows 8.1) comes up.   But if I lightly press the screen back, both come back to life. I let go and they switch off immediately. I also found out that if I put something under either one of the front corners of the laptop, the keyboard and trackpad work and stay on for longer ... with 90% success rate.   What's weird is that when I go directly to the BIOS, then the keyboard works perfectly, which gives me the impression that it's a sensor problem.   Touchscreen works always and perfectly.      Previously troubleshooting attempts without success: Re-install all drivers. (Keyboard, sensor, etc.)Update all drivers.2x 8.1 Windows reinstall.All (non-Microsoft) services off.Sensors and HID keyboard off / uninstall.Safe Mode      System Details: Windows 8.1, BIOS Version 1.03, i7, 8GB RAM, 256GB SSD, Wacom Digitizer etc.

A:Yoga 12 - Keyboard and Trackpad turn off in Laptop...

I have 4 of these Yoga 12 and the same issue.  Sent 3 back to Lenovo.  Received 2 back and issue is still  occuring.  

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I have been using this laptop for the past three years as a university student. Everything was great and worked fine, but the keyboard start acting up.  The only problem is the physcial keyboard lagging whenever typing. This has happen twice then it stop happening one day and now it is happening again. What i try and work is plugging a wireless keyboard or USB connected keyboard and works fine without any stutter or lag when typing normally (fast). Tried solutions: Turn on/off fitler key.Reset and reinstall OS Windows 10Optimize/Defrag SSD Reinstall and Uninstall PS/2 Keyboard software.

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Hello i have yoga 3 1470 and it has ghost touches i should restart the device to get it away (sorry for my english ) i have viwed this slution but my monitor is not LG its CMNhttps://support.lenovo.com/eg/en/solutions/ht103512 any help please

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Hi there! Need help. Obviously. Hope people still look at this fourm... I have a Lenovo Yoga 3 1470 Laptop. Its...a few years old AND it is out of warrenty (so please no recommendations for sending it into Lenovo Repair Service). It is running the Windows 10 update, though it initally came with Windows 8.1  A few days ago I factory reset the computer to wipe it of all files and such. When the reset was finished it updated and reloaded itself with Windows 10. Everything seemed fine at first... HOWEVER, the touch screen is not responding to anything. I can fold the laptop into tablet mode, the physical keyboard will shut off but it will not respond to touches by any means. The Pen & Touch information in windows settings says that Pen & Touch are not available for this device. I have checked the drivers and the HID-Compliant Driver is NOT THERE (it was at first but it was greyed out and gave me a code 45).  Tent mode also doesn't work. I can flip the computer over, and Auto -Rotate will appear on the screen but the screen never flips. I have searched high and low on Google and Lenovo but perhaps I am missing something, a driver update or ...anything. Help would be great great greatly appreciated. Just to recap:-Lenovo Yoga 3 1470-Fresh Factory Reset-Windows 10 64-bit-Touch Screen Not responding-Tent Mode Screen Not Rotating-HID Touch Screen Driver Missing *EDIT: Just realized I made a similar post like 2 months ago...wow. I do... Read more

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Dear Community, I bought my Yoga 920 this week and comming from an 2011 MacBook Air, I'm really struggling with the trackpad clicking everytime I tap a little too hard (in the normal motion of moving the scroll across the screen.I searched everywhere in my computer and over Google, and can't find a way to turn off this feature. I've seen that Lenovo's older models with Synaptics drivers have the option to disable tapping over the mouse's hardware proprieties, but that's not the case for this model (I can't even find a driver for this trackpad). Any ideas on how to disable this trackpad tapping? Much appreciated.

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Just received my Thinkpad Yoga 3rd Gen with the following specifications: Item: ThinkPad X1 Yoga (3rd Gen) Black Part No: 20LDCTO1WW Configuration Details ? 8th Generation Intel® Core? i7-8650U Processor with vPro (1.90GHz, up to 4.20GHz with Turbo Boost, 8MB Cache) ? Windows 10 Pro 64 ? Windows 10 Pro 64 English ? 14" HDR WQHD (2560 x 1440) IPS anti-reflective, anti-smudge, multi-touch with Dolby Vision, 500 nits ? 16 GB LPDDR3 2133MHz (Onboard) ? Integrated Intel® UHD Graphics 620 ? 512 GB Solid State Drive, PCIe-NVMe OPAL2.0 M.2 ? Black ? 720p HD Camera with ThinkShutter and microphone ? ThinkPad Pen Pro (Garaged) ? Backlit Keyboard - US English ? Fingerprint Reader ? Hardware dTPM ? Hardware dTPM2.0 Enabled ? 4 cell Li-Ion 54Wh ? 65W AC Adapter (2pin) - USB Type C ? Intel Dual Band 8265 Wireless AC (2 x 2) & Bluetooth 4.1 with vPro ? vPro Certified ? 14.0" WQHD (2560x1440) IPS, 500nit, Touch, WLAN, No WWAN, 720p HD Camera with shutter, Mic, Black, HDR ? Intel UHD Graphics 620 ? Publication - English ? Retail Packaging ? 1 Year Depot or Carry-in After running the Thinkpad Yoga 3rd gen for a while it start lagging! It especially lag when going from laptop to tablet and back to laptop mode. I updated the firmware both the Windows 10 and Lenovo drivers. Is anyone else running into the same issues? Does any one have a solutions to prevent this lagging issues? Best Regards, Jack

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Hi All, I just bought an 11" Yoga 710 and have an intermittent problem with the touchscreen coming unresponsive. Its normally ok when I start the machine up, but after a while the screen will come unresponsive so I switch to notebook mode and then most of the time it will come back after a few minutes. I've done a search and tried some of the tricks posted a few years back, turn power management off some of the HID items and disabling them as well. None appear to be a solution.I can provoke the unresponsive ness by opening Facebook in Edge, but it has also happened on other webpages and also when using Spotify.Does anyone have any ideas?  

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Hi there, need some help please, for some reason my keyboard and trackpad have stopped working. completely dead from start-up. The touch screen keyboard is the only way I can use my laptop, that is the Yoga 700 14isk.  

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Hello, i work in a school and the majority of our students use the Yoga 11e laptops. Recently we have recieved a few with keyboards and trackpads that seem to be disabled. My guess is that the laptop is stuck in some sort of "tablet" mode that triggers when the screen is flipped fully back.  Any help with this issue would be very much appreciated, thanks!

A:Yoga 11e disabling trackpad and keyboard

Hi JamesOasis.
Welcome to the forums.
Can you please post the full model number of the machines? Are you using Windows 10 ?
Let me share some ideas.....
Tablet mode on Windows 10 does not disable the trackpoing or the keyboard, if the computer is on Laptop layout. (not bended)
Let's try to see first if it is a configuration or software issues.
Check out the "Control Panel - Mouse" and see the "Thinkpad" tab. See if the trackpoint is disabled, just in case.

After that I will check the Mouse driver.
Check the support site for the Yoga 11e:
- Search for the mouse drivers, and just in case install the latest version.
If that does not work, I would get into a firmware and driver update rampage
Check out any BIOS update for the computer and be sure to use Windows update to be on the latest level. Check some other drivers on the Lenovo support site that may need to be updated.
This are only some ideas... let us know if you have any progress.

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Hello, I have a Lenovo Yoga 3-1470 64-bit, which was originally windows 8. After updating to windows 10, the audio (Conexant HD Audio) starts to have some problems, such as the need to keep restarting my laptop to get the audio back. Recently it has gotten worse, hence I decided to uninstall the Conexant HD Audio driver from my device manager, with the hope that I can reinstall the updated windows 10 Conexant HD Audio driver. But after uninstalling, I found out that I cannot reinstall it back. The device driver installation wizard will only install for 2 - 3%, then a messagebox ERROR will appear stating that "Driver Installation Failed: Could not find the device for this driver." I have tried installing windows 8 and 10 versions of the Conexant HD Audio Drivers, but they do not work. Currently, my audio isn't working anymore. Can anyone help me, Thank you very much.   

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After upgrade to Windows 10 my screen continously flickers.  Importanct Note: the screen flickering issue and associated  BIOS update solution in the support forum is for Yoga 3 pro 1370  and cannot be applied to Yoga 3 1470 (i tried to update the BIOS);  Troubleshooting Done - No Change- Still screen flickers madly:  BIOS Update - Update BIOS to bacn99ww; (Did Lenovo forget to add the screen flickering resolution to this BIOS update to Yoga 3 1470 Model?)Display Driver Updated : firstly with driver on lenovo page and then the latest one from Intel Site. Changed the display and Battery Setting.tried everyting defined in the Yoga3 Pro screen flickeing topic.  Nothing works. It work fine with external connected monitors, but can't carry a monitor everywhere this is now a massive nuisance.  Can any of the expert here provide some help and assistance.

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Hello "Lenovo community", First sorry for my english  I start this post because my laptop Yoga 700-14ISK have a big issue. After a night in hibernating mode when i opened it the keyboard and the mouse was not working.- I try to do fn + F6 but nothing.- I try to go in tablet mode and back in desktop but nothing.- I try to reboot but nothing.- I try to reinstall drivers for trackpad and keyboard and after reboot ... nothing.- I try to go in the bios and wooooo the keybord is working at this point i m so happy i can do my presentation at work tomorow ... I leave the BIOS .. back in windows ... nothing ! What the f..- I try to boot in Ubuntu with a USB LIVE ... nothing !! Oh my G..- I try to FLASH the BIOS with the last version .. nothing .......- I try to reinstall Windows 10 through the one recovery backup ... nothing ...- I try to empty the battery but guess what .. nothing ! I use the word nothing too much at this point and I dont remember what i did  because ofcourse i try all google can offer to me as solution but NOTHING !! My theories :- Sensor who detect switch beetwyn tablet and desktop is broken.- Somewhere in the motherboard there is a memory keep a bad config and someone said me i should reset the CMOS but i dont know how i can do this witheout open the laptop and break the guarantee. If somone have a suggestion or resolv the same issue please help me. In advance thank for all your contribution and read my bad english so far.

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So I booted my PC after an update the other morning and the keyboard and trackpad weren't working. I tested the brightness keys on my keyboard and they still worked so it couldn't be a hardware issue there, and my mouse still worked so it was just the trackpad that had something wrong with it. The trackpad has a driver error (code 10) but the keyboard says it's working correctly. Here's what I've tried in hopes to resolve the issues so far: -Reinstalling trackpad drivers -Uninstalling both trackpad and keyboard drivers then restarting -System Restore -Chkdsk on both drives -A trick I read on these forums where you flip the device into tent mode, then after a few seconds flip it back round to laptop mode. I am utterly confused as to what's wrong here as nothing has even slightly helped my problem. Any help?

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Hello , I bought my Yoga 3 14 80JH one year ago .. it was working fine until I upgraded it from 8.1 to 10 then the bugs started to appeared .. Then I formated my lap with windows 10 original one .. The problem is that there are no drivers for my lap >>!! every time I tried to search the same page is shown says " sorry this product is no longer available " ..!! or  the page below shown  https://support.lenovo.com/error.html?code=5b6c4585fb4b195473fb1feae0eff3b7&cb=%2fsa%2far%2fproducts... MY laptop still under the warrnty !! how they stopped the support ? How can I download the drivers ? one more thing, unfortunatly during the format I deleted all the partitions and all the recovery removed .. so I lost my original windows and the key .. now I'm using another key for windows 10 .. is there any way to restore the original one ? Regards,        

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Hi all I have 2016 thinkpad yoga 12 still under warrenty, I barely used it. Suddenly, the trackpad stopped working. Its even not recognized by the windows 10. Also, I noticed that the keyboard back light is not working and the cpu fan is not blowing at all anymore. I tried a linux usb boot stick to make sure that it is a HW problem. Still not qorking under linux too ( obviously a HW probelm). I like this device alot but I think it wont be able to perform in summer because of the fan issue. Currently, I am out of country and I have no access to lenovo support. Can any one help me please?

A:[Thinkpad yoga 12] trackpad, keyboard backlight and cpu fan issue

Don't have the issues with the trackpad, but my fan too does not start at all.Everything updated, the freshest BIOS 1.30. Lenovo support unhelpful.

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Simultaniously my keyboard backlight, touchpoint and trackpad stopped working. They do not appear in device manager and reinstalling drivers did nothing. On Lenovos advice, I purchased replacement palmrest, trackpad, keyboard etc and fitted them successfully but this has made no difference. Could it be a power management issue? I've updated PM drivers. Motherboard damage? As far as I know no water or physical damage has occurred. 

A:Thinkpad Yoga (20CD) trackpad and keyboard backlig...

Also I've done various system restores and reinstalled Windows 8.1

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Hi.I'd like to purchase a keyboard for Flex 4-1470 LaptopDo you know anyone who sells spare parts?

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Hi, Has anyone else experienced an infrequent but dull and audible popping sound from the keyboard after a few hours of usage? Seems like some parts are expanding unevenly and releasing the built-up stress. Is this normal? Thanks, will

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I want to remove the monitor, basically gut it, and turn the keyboard and trackpad of my laptop into a keyboard with built-in mouse for my desktop. It's an old laptop that I was thinking about throwing away anyway, so I might as well turn it into something useful.

look at attachment.

I want be able to connect that to my desktop with USB and be able to use it as both keyboard and mouse (have both the keyboard and trackpad work)

My desktop is right next to my bed, so I sometimes swing the monitor around and put the keyboard and mouse on the bed. But it's damn hard to use a mouse when you have bedsheets and blankets and other stuff that's soft as a surface.

Also, I can't have any compatibility problems, it needs to work with all 3 systems in my house that I may want to connect it to. Mac OS, Windows XP/Vista, and Linux (Ubuntu and Fedora)

A:I want to turn my laptop keyboard and trackpad into an all-in-one keyboard and mouse

would anyone happen to know, and can give me a step-by-step?

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(Yoga 11e 20D9). The keyboard is very intermittent. The mouse sometimes stops working. Most of the time if I close the lid for several seconds and open it again, it will work. I've opened a support issue. They provided a "new*" keyboard which I installed. Made no difference. Then they recommended that I update all the drivers, etc. and run diagnostics. No problems found. Power management update actually seemed to make Touchpad very flaky. Removed. Now they are saying to take it to a repair center. When I call there, the guy says he's never heard of the problem (even though it's easy to find others with the problem online). He wants to replace the motherboard. Strongly considering just sending it back. (The keyboard wasn't working when I opened it for the very first time out of the box. Then it started working a few minutes later after I rebooted. I thought it was just a peculiarity of these laptop/tablet things. I should have just sent it back before I invested hours in getting the thing all set up.) *new = older than the original one according to date stamp

A:Yoga 11e (20D9) Keyboard intermittent

I was checking the support site for this model.  Can you check which BIOS version are you using.
On the latest BIOS update readme there is a fix related to the keyboard. I'm not sure if it will help you solve your problem but you can give it a try.

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(Yoga 11e 20D9). The keyboard is very intermittent. The mouse sometimes stops working. Most of the time if I close the lid for several seconds and open it again, it will work. I've opened a support issue. They provided a "new*" keyboard which I installed. Made no difference. Then they recommended that I update all the drivers, etc. and run diagnostics. No problems found. Power management update actually seemed to make Touchpad very flaky. Removed. Now they are saying to take it to a repair center. When I call there, the guy says he's never heard of the problem (even though it's easy to find others with the problem online). He wants to replace the motherboard. Strongly considering just sending it back. (The keyboard wasn't working when I opened it for the very first time out of the box. Then it started working a few minutes later after I rebooted. I thought it was just a peculiarity of these laptop/tablet things. I should have just sent it back before I invested hours in getting the thing all set up.) *new = older than the original one according to date stamp

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Hi,My keyboard has intermittently been having a huge delay in typing.  It makes whatever I type unreadable- I have to go back and insert all the missing letters.  This can take a long time.  All keys are affected and can be when using email, word documents or facebook.  I have tried checking for software updates as well as uninstalling the driver.  It works fine for a while and then becomes nearly unuseable again.  The onscreen keyboard works.  My extended warranty runs out it one month-should I just send it back for checking?Thanks

A:Yoga 3 Pro 1370 Keyboard Intermittent Problems

It may be missing keystrokes because something is hogging the cpu.  When the problem starts, start the task manager.

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On Yoga 370, from once per hour to once per every two characters typed, laptop screen goes black and keyboard is locked out (if I keep typing, all characters may not be captured). This can happen: While actively typing (potentially only happens when actively typing)While plugged inWhile not plugged inWhile connected to a lenovo dock (and monitor goes black as well)While not connected to a lenovo dockFollowing a recent restartWithout a recent restartThis is extremely disruptive. Please help!

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On Yoga 370, from once per hour to once per every two characters typed, laptop screen goes black and keyboard is locked out (if I keep typing, all characters may not be captured). This can happen: While actively typing (potentially only happens when actively typing)While plugged inWhile not plugged inWhile connected to a lenovo dock (and monitor goes black as well)While not connected to a lenovo dockFollowing a recent restartWithout a recent restartThis is extremely disruptive. Please help!

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Hi everyone,  Today I noticed that my trackpad is not exactly flush with my chassis. There is a tiny gap where the trackpad ends and the chassis begins. The gap is bif enough for a piece of paper to slide through. This is concerning since dust can not get into the chassis. I have never noticed it before, and I have never dropped or damaged the computer. It may be a manufacturer error, and I may have never noticed it. I have had this computer for 5 months. Any ideas? Would lenovo cover this under warranty? Is it even worth going through the warranty trouble to get it fixed? The functionality of the trackpad remains unaffected. I have attached a photo so you can see what i mean. I have also attached a photo of the opposite side of the trackpad (left side) to show the difference. Thank you 

IMG_20171130_202932.jpg ?2403 KB

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Right now, when I turn my spectre sideways (purely for laying down and surfing), the screen rotates and the keyboard and trackpad are disabled. I know how to disable the screen rotation, but I can't find a way to enable the keyboard and trackpad. Is it possible to remove the software that binds rotation to all these features?

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Since I originally got a Yoga 370 I noticed that if I flip the screen 270-degrees to use the device as a tablet, then flip the screen back to laptop orientation, I can't use the device as a classic laptop right away because the trackpad stays disabled. The only workaround I've found for this is to press the power button off, then on. After the device comes back on, the trackpad's enabled again. But that's clunky; it takes at least 20 seconds to make that transition because I have to log in again too. I expect the trackpad to just re-enable once the screen's <180 degrees again, OR for there to be some 1-touch thing I can do on the screen (e.g. exit "tablet mode") that doesn't require logging in again. What am I missing?

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Dell Inspiron 510M 1.25Gb running XP Home - have been around PCs since early 80s so generally know my way around. I think problem is more a Windows app software installation breakage.

Issue is that after recent reboot, I have no built-in keyboard or trackpad. An external USB mouse works fine but external USB keyboard does not. "Device Manager" shows yellow exclamation mark. (Computing with a mouse and the on-screen mouse-enabled keyboard is a tad slow !)

This has happened once before & despite valiant attempts, the only thing that worked was a restore to (after 2 attempts) the earliest restore point still available. I had tried reinstalling drivers and a repair install but neither worked.

Due to my probably poor habit of ignoring those app software requests to reboot after an update/install, combined with my long periods between reboots (I use hibernate), I suspect that there was a line of apps with "run once on reboot" instructions to perform. And this time, the earliest restore point is after my last good reboot so restore did not save me this time. Partly as I have been hammering the laptop heavily recently.

Device manager shows the following for "keyboard" and "trackpad" : "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"

This seems to suggest that maybe some other software has installed a filter (or something) to capture these devices. I sus... Read more

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I just received my new Yoga and have noticed a very annoying glitch.  The keyboard and touchpad stop working and the only way to get them back is by closing the lid and opening it again.  It seems to do it when I use the touchscreen while in the "laptop" position.   Any suggestions?  I am curious if it is a defect or if I am turning them off some how. Help!

A:Yoga Keyboard and touch pad stop working...

This happened to me last night, in fact. But after shutting down and restarting, it hasn't happened again so far. 

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My laptop turns off the keyboard and trackpad when rotated to its side, which is really annoying for recreational use. How do I disable this feature?

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After I shut down the cover or put the laptop to sleep, when I restart the laptop, the keyboard and touch board won't respond. I have to restart the laptop in order to use it normally. Also, the delete key is always not working at all.  I have checked all the update but not working. I also shut the blue tooth function ( people say it might cause this problem too). Please help. 

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Hello Lenovo Forum, I installed Xubuntu on my Thinkpad Yoga 14 and one day I tried to poke around and click the mouse button during boot time. Then I had the magical on-screen virtual keyboard popping up on the GRUB menu. You can see a photo of the on screen virtual keyboard here: http://imgur.com/p6JUrQr I also give a video showing how to activate the keyboard: Basically, clicking left mouse button (either the one on the trackpoint or an external mouse can work) will bring up the virtual keyboard. You need to touch it quickly, because every time any content on the screen changes (in this video, that is the countdown which refreshes every second) the keyboard will disappear. Touching the a key on the Virtual keyboard is equivalent to pressing the corresponding physical key. In this video I clicked Down Arrow, Up Arrow and Enter and booted Xubuntu. The Keyboard shows only in the GRUB Menu, as far as I have tested. It does not pop up in BIOS even if you click the left mouse button in BIOS. Is there a more detailed description of this Keyboard available? I searched "Thinkpad Yoga 14 virtual keyboard grub" but got no useful results, so the Keyboard looks like a secret, an easter egg or some maintenance mode to me. Personally I think this keyboard will make it very convenient for those who use the Yoga in tent mode / presentation mode / tablet mode and need to reboot across Linux and Windows and have no external USB keyboard and do not want to co... Read more

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I have an Asus G73jh with synaptics touchpad. Everything has been working finr since I got it, but recently, after not having installed any windows updates in a few months, I went ahead and ran the updates. Now the built in keyboard and mouse do not work inside windows.

The keyboard works fine in BIOS and I couldn't find any relevant options within the bios settings. However, once windows 7 boots, and I'm at the login screen, the keyboard and built in touchpad don't work at all. My wireless mouse works fine, I haven't been able to try a USB keyboard, but I imagine it would work fine if I tried it.

In the device manager, both devices ate listed and "working properly" without any errors.

I tried looking up a few of the updates that were installed and couldn't find anything that seemed relevant other than one update which apparently changes the euro sign. I uninstalled that one and it still made no difference.

I have searched online for possible solutions but everything I've found mentions reinstalling windows or rolling back to a restore point. I would prefer to avoid either one of those and rather just find the direct cause of the problem so it can be addressed.

If anybody has any ideas other than the "on screen keyboard" please let me know. I really would appreciate it.

A:[SOLVED] Laptop built in keyboard and trackpad not working.

Situations like yours is what System Restore is for. Just restore to the date and time before this happened. It will not touch your personal files.
If you don't want to do that, First boot to Bios, go to Integrated Peripherals, look for Legacy USB or Keyboard. If it is disabled, Enable it. then go to the Device Manager, and right click the Keyboard and Mouse and choose Properties/Drivers/Roll Back Driver.
You can also go to the Asus Driver page ASUSTeK Computer Inc. -Support- Drivers and Download G73Jh and download the Touchpad driver for your model.

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Hello everyone,

Greetings from Ecuador. A friend brought me a computer of another friend who has problems with his HP Pavilion G4 laptop. The laptop keyboard and trackpad is non-responsive when the Windows 7 boot. I combed the web and tried the many suggestions to get it working again but could not get the keyboard to work.

When booting up, the keyboard works; I was able to enter the bios and reset the configuration. But once windows starts, the keyboard no longer works. In the device manager, Windows showed that it cannot initialized the drivers both the keyboard (standard PS/2) and mouse (PS/2), with error code 37.

Below is what I have tried so far:

1. Before windows starts, the keyboard works; I'm able to go into bios and change configuration.
2. Attached an external USB keyboard, it does not work but works fine on another computer. An external USB mouse works though so I was able to try some of the steps below.
3. Start up in safe mode -> keyboard and track pad does not work there either.
4. Tried to restore from previous restore point -> there are no restore point to restore to.
5. Uninstalled both standard drivers for keyboard and mouse, reboot; keyboard and track pad still does not work.
6. Uninstalled both standard drivers for keyboard and mouse, scanned for hardware changes; drivers get reinstalled; keyboard and track pad still non-responsible.
7. Read about Avast problems with non-responsive drivers, but Avast is not installed on this system.
8. Trie... Read more

A:Windows unable to initialize laptop keyboard/trackpad

Quote: Originally Posted by Gnimble

When booting up, the keyboard works; I was able to enter the bios and reset the configuration.

That means the devices are working.

Quote: Originally Posted by Gnimble

But once windows starts, the keyboard no longer works.

Seems to be some sort of system drivers corruption; but it would not be an easy fix without any keyboard/mouse working.

IMHO a Clean Rinistall will be a good fix.

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Hello Community,Please help me with this issue that frustrates me. I try to? ?re-install Linux (Manjaro) on my Lenovo X1? ?Yoga? (?1? ?Gen?) ?as dual boot? (?Win10?) ?after SSD replacement.I can boot UEFI? ?from a USB flash drive.? ?Linux life USB ?boots without issues only that after boot has finished the notebook keyboard and touch pad does not work.? ?The touch screen is working.Linux and Win10 were working without issues prior to the HW change (SSD card, followed by motherboard, screen and keyboard).Win10 works and Linux at Grub level works, however after boot the keyboard and touchpad does not. What I did:Started Windows10 , rebooted need to press F12 to get to boot order, selected USB HDD, booted.Same result. Can use the keyboard in selecting of e.g. driver free or nonfree; and then start the boot process. After boot, only touch screen works, keyboard and touchpad are not working (that is the same for current and earlier Kernel Linux versions ( tested Manjaro (Arch), Mint (Debian), Puppy (Ubuntu), Solus). What could I do next to troubleshoot this issue which must be software related. Thank you for your interest in helping me. Kla

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Heyy there, good people! Haven't gone here in quite a while! But tragically, I'm in a pickle, one I didn't cause for once :P
I got a new laptop a few weeks ago. A Sony VAIO VPCEB3KFX to be exact (oh my lord, just $650 for 500GB HD, 4GB RAM and an i5, couldn't resist!)
...but a few days ago.....something happened.

I was doing a curves adjustment on a fractal I made in Photoshop (yes, I'm that specific) when my ALPS touchpad freaked out on me and I suddenly found myself without the ability to left-click or tap-to-click. My (very) temporary solution was to switch the right and left-click settings, and that served me well...
UNTIL (bum bum BUMMM)
The touchpad decided to stop working entirely.

I restart my laptop, try to do as much as I can with the keyboard alone (no access to a USB mouse), and manage to download and install a new driver for it. Restart again, start typing my password...keyboard stops working 7 characters in. lkjaskjlkjlskjlfdskpwaeaprkvaslr; (that's probably what it would've looked like if my keyboard logged my inputs after it died)

Oh,and btw, got BSOD'd 10 seconds later; ACP_Index_mismatch
Then it restarted itself. Lather, rinse, repeat, until I cut off the cycle and let the laptop spend the night in solitary confinement in its bag.

The next day, ...blue screen errors...but nothing happens. I'm at the login screen...and I can type! Huzzaaaah! The keyboard works. So I manage to roll-back the driver, restart, and my trackpad and keyboard work ag... Read more

A:Win7 x64 laptop trackpad and keyboard being trippy (this is totally worth reading)


Supposedly a non related question, but where did you purchase "machine" from?

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I just purchased an Alienware 17R3 running Windows 10.
My BIOS, drivers and Alienware/Dell applications are up to date, thanks to my tech support phone call today.
When I start my laptop, if it has been sitting more than 30 minutes, I have several keys fail to respond.
The keys are 4, 5, e, t y, f, g, v, b. ( I have to double check to be sure of the exact keys.)
If I leave the laptop on for 5-10 minuets they will eventually start to work.
Once it starts working, I can use the computer as much as I want to, restart it or shut it off for less than 30 minutes, and the keys will continue to work.

I then ran the two tests.
I started the computer, after letting it sit for 30 minutes, and verified the keys mentioned did not work. I then attached a Bluetooth keyboard and all of the keys did work. I then tried the laptop keyboard again, and it still did not work.

I let the computer sit and verified the e key did not work. I then rebooted the laptop using a clonezilla usb key. All of the keys worked immediately.
I then restarted the laptop and booted into windows. All of the keys immediately worked.
* I don't know if it has any bearing on the situation, but in order to boot from the USB stick, i had to turn off UEFA and enable legacy boot support. I then had to re-enable UEFA in order to boot from windows.

I am kind of stumped. I would rather not reinstall windows.

Any thoughts?



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Hello all, I just purchased a Flex 5 1470 80XA for simple drawing purposes for a project my company is working on and the HID Compliant Touch Screen driver is not on the machine.  I am currently on the latest Windows 10 and BIOS builds. Now, I have scoured the forums and the internet at large and I can't find a consistent answer on why this is the case or how to fix it. I have attempted every solution that I have located with no luck. Anyone nave a solution?

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I have a Pavilion Ze4145 laptop with Windows XP which has just started skipping characters intermittently. It is random in nature and does so in any program. It works fine when I plug in an external keyboard. I also noticed that the touchpad operation is jumpy also which leads me to believe that this a performance problem rather than a hardware problem with the keypad. Any suggestions would help. Thanks.


A:Solved: Hp Laptop intermittent keyboard entry


I have a ZT1170 and was having (and still have) what I believe is the same problem. The fact that you have no problem with a KB without a Touch Pad 'may' also show the problems are the same.

The problem as I FINALLY figured out is that as I was typing, a part of my hand (L/R) was touching the Touch Pad and repositioning the Cursor. It was particularly noticeable when using this Forum's text box. I'd be typing along and all of a sudden I was typing in the MIDDLE of another part of the paragragh!!

It still happens occassionly, but at least I know why.

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Dear readers

I bought a laptop a while back, had some issues and after exchanging it a few times I came to this laptop that I am typing this article on now. The trackpad was a bit temperamental at first but then progressed to the point where, intermittently, the track pad will assumes that 1-2 fingers are already present. This means that when I try to navigate multi touch features like; overview, zoom and scroll engage. I have taken my laptop back to the shop multiple times but they can't find the fault and say that there is nothing they can do ? although they did reset my computer and wiped my hard drive, which didn't work. I will expand on this later as I have a busy day, any and all suggestion are welcome.



A:Trackpad intermittent fault

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