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frozen pc or frozen mouse?

Q: frozen pc or frozen mouse?

When starting my pc it appears to start up okay but the mouse is inop. Mouse is in ps/2 slot. I tried another mouse that works on another computer and it is also inop. Is the pc freezing on start up? How do I start up in safe mode. Os is windows XP. The computer is about 3 years old. Any ideas?

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Preferred Solution: frozen pc or frozen mouse?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


My computer doesnt load up, doesnt progress any further than the Gigabyte utilities splash screen. I cannot open the CD drive, and pressing the keys on my keyboard does nothing. However, if I press the caps lock before turning my computer on, THEN the green light on the caps lock appears. Pressing the hotkeys, such as TAB for access to the BIOS, or F12 for utility program does nothing.

To give some background, I had been playing a game and had a tv show from the internet running in the background.

My system was running slow, and then seemed to have totally frozen. I waited 5 mins for it to resolve itself. It didn't. I tried task manager, and Ctl+Alt+Del to no avail.

I then, in desperation turned the power off at the mains.

PPS: I have left the computer for approx 4 hours to see if it was just running slowly. Sadly, no such luck.

Since then, I cannot even access Windows or anything.

Please help!

PS: This is a desktop computer I am referring to.

A:Computer is frozen when loading Windows, frozen at the Gigabyte Utilities screen


doesnt progress any further than the Gigabyte utilities splash screen. I cannot open the CD drive

This signifies a hardware problem. When you power up the computer can you press the eject button for the CD drive? Does the tray open? Does the light on the CD drive light or blink? on the Gigabyte screen can you enter Setup (Bios) usually by pressing the Del key?
If not, then shut down the computer and unplug all drives (CD/DVD, HDD's, Floppy etc) and start the computer. Can you get into the Bios? If not, then you may have a failing Power Supply Unit. Try testing with another.

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I'm running W2K on an

AMD Athlon XP 1800+
512MB memory
gForce3 gfx card
200GB Seagate Ultra
Soundblaster Audigy

I just ran into a problem that I've not encountered before with any of my systems.

After a couple of hours of inactivity on my system, the system froze completely. I had to reset it because I couldn't reboot via the normal graceful ways. Anyway, when I did this, I heard a series of 2 short beeps followed by another series of maybe 8 regular beeps and I had no display. The funny thing is when I went to start it up again the next day, it came up, but the clock was wrong and after being able to type only a few characters, it froze up again. I might mention that although the frozen cursor problem happened intermittently initially, the problem got worse when I downloaded the recommended nVidia driver patch (Version: 61.77)...now I can't keep the system up long enough to test anything.

That's pretty much it...Oh, I looked in the documentation re: the beeps (to attempt to decipher them) and there's nothing...not in the book, nor on the mainboard CD.

Any ideas?


A:Frozen Cursor...Frozen Screen

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The mouse cursor on my wife's new Gateway laptop
is frozen. It DOES NOT MOVE.
Yes, I have booted several times.
Yes, I have booted to safe mode twice.
Mouse cursor is in EXACTLY the same place.
Keyboard works fine.

Will greatly appreciate any suggestions.


A:mouse really frozen

I plugged in a USB mouse, works great!
This allowed me to look at Device Manager.
It says Synaptics mouse is working fine
and the driver is up to date.

USB mouse is working fine.
Synaptics mouse does nothing at all.

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Lately my mouse has been freezing up. Is there possibly a computer infection or do I need a new mouse? I have posted a HT log. Also, what is a good freeware program to lock the computer up with a password without having to log off? THanks

Logfile of HijackThis v1.99.1
Scan saved at 3:16:04 PM, on 7/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platfor... Read more

A:Frozen Mouse - HT log

if i have a problem with the mouse ,i reboot and goto the control panel - click on mouse and adjust the speed. you also have way too many items on your startup menu ,here is a website to help you trm it.

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I am unable tomove my PS2 mouse. I tried reebooting my pc by plugging and unplugging my mouse but it doesn't work. my device manager is not listing the mouse option.

A:My mouse is frozen

Have you tried using a different mouse to see if the mouse is the problem? How about trying a USB mouse to see if that works? You say you tried re-booting the pc by unplugging and plugging in the mouse, does this mean that you simply unplugged the mouse or did you actually try shutting down the computer and re-starting it (the proper way through your Operating System)?

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Recently I updated Skype. No problems really, other than it changed my start up page to msn. A few other annoying things were happening after the update so, I decided to use system restore as I have many times to undo other problems from updates.
The nearest restore date just happened to be about eight days before,on the same day as my renewing of Kaspersky. But I went ahead.
When it restarted,a few of the normal start up programs began to load including Skype, and thats where it stalled. mouse is frozen in the middle of the screen.
Have bought another mouse,even used it in a different port.
Have started in safe mode and bios setup, the keyboard arrows work ok but I cant operate this machine without the mouse
Please help
still run XP

A:frozen mouse

Please try shutting down, unplugging the power cord, (remove battery if it's a laptop) then press and hold the power button for about 30 seconds. Then you can replug it in and try it.

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I have a frozen mouse on my laptop and don't know what to do. It's my wife's computer and the mouse kept freezing last night. Today I was going to download all the basics (HiJack, CC Cleaner, etc.) and now it is completely frozen even after rebooting twice... UGH!

A:Frozen mouse

Are you using an external mouse (if so PS/2 or USB) or the finger sensor?

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My system is now "frozen". On the screen is my two ientities. The mouse pointer is located midway between them and WILL NOT move. I downloaded a NVIDIA update last nigth that may be the culprit, but I cannot do anything because the computer is frozen. There is a round blue icon lower left of the screen the looks like a blue clock. I am not sure it was there before. Any help is greatly appreciated. The mouse is not wireless, teh light is on in the mouse, it is just as if the buttons do not work.

A:Frozen Mouse

A little more info on the problem- When I hit F12 during rebooting, and test the system, the mouse WORKS FINE. But when I try to log onto the system, aht the identities page, the pointer and two identities form a perfect pyramid in the lower middle half of the page and the mouse pointer is just flat out frozen. It isn;t the mouse, somehow my pdientities login page is frozen.

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I've had a new mouse for less than a year and lately it will suddenly and often freeze up on me. I cannot move the cursor at all when the freeze occurs. If the freezing happens once, it will occur often, freezing up just a few minutes after restarting my PC because of the previous freeze (it just did it!). It is supposedly a good mouse (Kensington without the ball, movement powered by light/laser) so I don't know what the deal is. Can anyone help???

A:Frozen mouse!!!

I could be many things,
starting with a broken wire on the mouse/driver or software problem/a trojan horse installed on the system and someon is messing with you. etc.

First, I'd suggest to get a spare mouse and use it for a while, see if keeps freezing. If it does, then you know the mouse it's ok and we need to start looking somewhere else.

You can get cheap mouses for 2 or 3 dollars.

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OS = Windows XP w Service pack 2. After turning on my computer, the mouse pointer is frozen in the middle of the screen. I can navigate the screen with Tab and arrows, etc, but no mouse. After a restart or 2 the mouse again works. Can someone help me with this annoying little problem, please?

A:Frozen Mouse


You didn't mention in your question what type of mouse connection you are using, PS2, USB or Wireless. Equally, does it have a roller ball or optical input ?



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Hi All

I turned off the PC last night and on rebooting this morning the cursor is frozen mid stream. I tried 3 different mouses and am currently using a friend PC to try and find a cure. The system is XP on a shop built PC. I am able to use the tab and direction buttons to do some functions but very few. I managed to run Spybot and it uncovered Hupigon 13 and LSA in my registry. I cannot expand the entries to find out exactly where, and cannot click on " Fix Selected Problems" I have tried system restore but it will not restore to a previous date. I cant run AVG so I am stuck. HELP PLEASE !


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I recently started having problems with my mouse freezing up. It seems to happend for some reason when i Launch WinMX and/or at aol at same time,this iv'e never had issue with till now. thought maybe it was a device issue so i went and replaced the Optical Mouse i had with new.


Intel P4 1.5 cpu
Intel Motherboard
10 gig HD(320 MB available)
Windows XP Home

I did scandisk/defrag and problem still exsists. Any help/tips would be greatly appreciated

A:Frozen Mouse

Hi Cage72, Welcome to TSG !!
See what you have running in the background. Go to start,run type msconfig
Then click on startup tab. See what items are checked.
You can go here and get a description of the items.

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Hello. I have been working on my friends Pavillion 6630 computer. I installed windows 2000 and now 90% of the times when the machine boots the mouse will not respond. I tried going into the safe mode and that worked for a while and then same thing happened in safe mode. I swapped the mouse with another one and still nothing. I thought the BIOS may have a bad battery and I changed that and still no luck. The settings in the BIOS are set correctly. I deleted the mouse so windows would see it but it didn't work either. I am going to get a USB mouse tomorrow but if any one has heard of something like that I would appreciate the input. LS

A:frozen mouse

A similiar mouse problem had happened to me a few weeks ago and it was due to a broken cpu fan mount (causing overheating I suppose). I had the fan mount replaced and so far no problems.

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My mouse froze. It froze after I was on my lap top for about an hour. I rebooted and now the curser does not move when I touch my mouse

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My mouse is frozen on my PC (Windows XP) (I am using my lap top to do this).after installing Powersuite as my PC is very slow at times (9yrs old) when up grading on drivers I invertantly pressed 'continue anyway' on a pop-up that advised not to install something (software?). I've rebooted a few times but the cursor is static.

A:Frozen Mouse

From Safe Mode (F8 right after PC starts and before Windows logo) uninstall whatever you installed, or perform System Restore. You may want to backup any valuable data first.

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HP Desktop W2071d WIndows 7.     Logitech Mouse will not work.  Changed batteries and tried 3 different mice.   Did Windows + R, typed command devmgmt.msc and another window came up.     The link for Mice and other pointing devices is not listed.   How else can I update the driver.   I am not tech savvy.

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HP Desktop W2071d WIndows 7.     Logitech Mouse will not work.  Changed batteries and tried 3 different mice.   Did Windows + R, typed command devmgmt.msc and another window came up.     The link for Mice and other pointing devices is not listed.   How else can I update the driver.   I am not tech savvy.

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The mouse of my PC (Windows XP) freezes upon start-up when the log in screen appears. I can still log in with the arrow keys, but the mouse remains un-operational right in the center of the screen. I tried to clean the mouse, tried another mouse too, tried also the connection to the m.board for any "wire" problems. Still no result. Has this happened to anyone? This PC is often used by my 12 yo daughter, who chats a lot and uses AOL. How can I re-install the driver or do anything else with the keys only? Any help will be appreciated. Thank you in advance

A:Frozen mouse

Go to the Mfg. Web site an DL the latest drivers - it should "self install"

You may have a corrupt driver.

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Can anyone help when playing games my mouse and screen freeze always when mouse curser is dead centre of screen.Have looked to see if Ihave any of the virus files described in a previous thread Herobf2rank andBATTLEFIELD2 but dont seem to be there.I have a fairly new middle range Mesh PC with Windows xp.I am hoping someone can help.Thanks

A:frozen mouse

i'd try installing the latest graphics drivers and game patches.

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My mouse is completely frozen on my pc I am using windows xp I have tried other mice in my pc but the cursor won't budge at all I have tried all the trouble shooting tips but nothing seems to work please help

A:My mouse is frozen on my pc

You didn't mention if the mouse is connected to the round PS/2 port or to one of the rectangular USB ports.

If the problem is continuing even after changing mice, it's not a mouse problem.

Make sure that you're not using it on a glossy or reflective surface.

Have you tried restarting the computer?


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I have three wireless USB mice, they have all stopped working two days ago. The cursor is stuck in the center of the monitor. The USB keyboard and printer are both working.

I've swapped ports, no change. I have run anti-virus, anti-malware software they found no problems. I cannot do a system restore, it was shut off (its back on now).

My pc doesn't have any PS2 connections for a wired mouse.
I don't use any mouse software, just the generic windows xp drivers.

However, I did find a ps2 to USB converter, plugged in a wired ps2 mouse and it works.
So why won't the wirelss USB mouse work ?

So any idea's or suggestions as what I can try next ?

Thank you for your time,

Running a Dell XPS 410 with Windows XP Home patched to SP3.

A:Wireless USB Mouse Frozen

Just another piece of information. Now when I plug in the wireless USB mouse, the pc seems to recognize that I've done this as sounds a chime, but mouse still does not work.



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Turned on the pc normally and after booted and have the desktop con view bit when I use the mouse it moved as usual and after a few sreconds it is frozen and the same happens with the keyboard because no responde any keys.The same happens un safe mide. Unable to turn off the pc excepto by disconnecting the cord. Any help is welcome. Thanks un avance.

A:Mouse and keyboard frozen

Hi mloo55,
Are both these items corded? Also, are the mouse and keyboard new? Is the computer? Try using an older mouse/keyboard and see if those work. The more information we have the better the chances of finding a solution. 

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O/S Windows XP Home Edition w SP2--This unit has PS2 ports for both the mouse & keyboard. I purchased both a new mouse & keyboard. The mouse is laser type with a USB to PS2 adapter plug and the keyboard has a PS2 connector. After installation, they both worked but soon the the mouse froze. I rebooted twice and the mouse remains frozen. Dead mouse or what?

A:Mouse Frozen or Dead

Plug the mouse in using it's USB plug and see if it works.

The only other way to test is to try a different mouse, or put your mouse into a different computer and test.

If you are using PS2, then the mouse must be plugged into the computer BEFORE you start the computer in order to be recognized. However, you can plug in a USB mouse anytime and it should be recognized if it is working ok.

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Hi and thanx for offering this invaluable service for those of us struggling in this hi-tech world!I bought a second hand p4 which had been running on wireless mouse and keyboard BUT when i bought it i was fobbed off with a cheapo WIRED mouse and keyboard (not usb).I have now set up the system in its new home and switched it on but the mouse and keyboard are totally non-responsive.Any ideas???
Im using Windows xp home edition pack 2.

A:Keyboard and mouse frozen!!!

Did you plug the mouse and the keyboard in the right ports? Did you actually see this keyboard and mouse working before you bought the system?

It is quite common for PS/2 ports to die - maybe there was a reason the system was used with USB/wireless?

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I am using Vista and Office 2007. I signed on after a system restore to an earlier time and now my mouse pointer on my laptop freezes after one pointing. It won't allow me to get to my system restore and so I am using my laptop with Win XP Professional to post this message. Can someone help me with this first time ever problem. Thank you, in advance, for any help you can offer.

A:Mouse pointer frozen

have you tried to do a system restore in safe mode, (tap the f8 key while booting up)

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asking this for a mate

when he boots up and gets loaded up ok

lights are on mouse and keyboard but neither will work so they can't access anything

he has tried booting up in safe mode and mouse/keyboard work

any suggestions gretefully rec'd


A:PC Frozen (mouse and keyboard)

Are they even plugged in and if you did are they plugged in to the right port???oh never mind

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Have tried different mouse, rebooted, nothing helps. Mouse won't move

A:wireless mouse is frozen

hello and welcome to TSF!

Have you tried changing the batteries of your wireless mouse?
You said that you've tried a diff mouse, did you plug it in at the the same USB port? try a diff port? Does the keyboard works?

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Hi All

I turned off the PC last night and on rebooting this morning the cursor is frozen mid stream. I tried 3 different mouses and am currently using a friends PC to try and find a cure. The system is XP on a shop built PC. I am able to use the tab and direction buttons to do some functions but very few. I managed to run Spybot and it uncovered Hupigon 13 and LSA in my registry. I cannot expand the entries to find out exactly where, and cannot click on " Fix Selected Problems" I have tried system restore but it will not restore to a previous date. I cant run AVG so I am stuck. HELP PLEASE !


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Windows XP Professional. Wireless mouse pointer frozen in centre of screen.Wireless keyboard OK. Have tried USB mouse & another wireless. Problems started when I deleted Norton Anti-virus & halfway though loading new Kaspersky, computer froze completely & had to shut down by holding power button. Re started OK and tried to load Kaspersky again but this time from disc. Froze again & had to shut down on the power button. Next restart, mouse pointer frozen centre screen. Driver OK in Control Panel but says cannot find hardware(Code 41) Have re-loaded the original XP disc - no change.

A:Frozen Mouse Pointer

so you have reinstalled windows??, if not try.
Try a ps2 mouse (if you have a port)
try uninstalling and reinstalling your USB controlers (uninstall then restart, they should come up)

usualy you need to use a tool from nortons to remove that stupid program, i havent used kaspersky is it good?

for AV i use AVG free by Grisoft and Antivir Personal by Avira, both are free and somtimes detect diferent threts, i find most full blown Internet Security programs are anoying and expencive.

any way tell us how you go.
thanks for using TSG

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Hello, I recently installed a Windows XP Pro into my computer and had some problems with it, I followed instructions leading me into deleting some of my registries and now everytime I start my computer up, my keyboard and mouse won't respond to anything, I have tried replugging them but it was a no go. If anyone could help me it would be greatly appreciated.

Oh, just so if you wanted to know, I followed the instructions here leading me into deleting my registries: http://support.microsoft.com/default...;EN-US;Q311755

A:Frozen Keyboard/Mouse

hi i dont normally offer help to people so get help from others aswell

I had a similar problem, if your keyboard is usb try making sure usb is enabled in the bios mine was not i changed and all fine now.

i am not saying this is your problem but is worth looking at.


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ok, i have this issue with my mouse. the image will freeze on the screen, but i can still select things and navigate. i found a simple fix if i turn on the mouse trails but i would like a permanent solution. also it is not the mouse or the driver as i have tried several different mice and their drivers.

A:frozen mouse icon

what and how many apps do you have running at the time this happens

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I have a machine that is running XP Pro. The keyboard and mouse does not work at the login screen. I have switched the keyboard and mouse out with working ones so I know it is not these devices. I can get into the bios of the motherboard with the keyboard. I doubt that this machine has had its virus or spyware updated while it was in use. I was told that it just quit working while they were surfing the internet. No recovery disk was created for this machine either. Can someone help me out?

A:frozen mouse and keyboard

Do they work in Safe Mode ?
You can access safe mode by tapping the f8 key early in the boot process.

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We've been having intermittent freezing problems with our Mouse for the last 6 months and it's really starting to bug me.

We're an AMD Athlon 3000/ Nvidia Graphics PC running XP using Microsoft 3000 Wired Mouse.

For no apparent reason the Mouse double click actions become inoperative. The only get around (which appears to reset the mouse) is Ctrl Alt Delete then close the Task Manager WIndow by pressing Esc key - thereafter double clicks work again for a few selections but then inevitably stop.
It's still possible to make selections with the arrow and return keys, but patience runs thin after a while. I have also tried slowing/accelerating the click speeds to no avail.

This normally occurs after the machine has been running for a while - it doesn't start up with the problem - which made me wonder if it's a heat problem on the processor? I've checked the BIOS but everything seems to be within tolerance. I very much doubt if it's a Mouse hardware issue - some outside agent seem to be making this happen.

A:Another Frozen Mouse Syndrome!!

Did you try using another mouse?

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A friend has asked me to look at his comuter because when he boots up the mouse is frozen and he can't logon. (the picture comes up, but not able to click on it). I managed to get the welcome screen up once, and the message that personal settings were loading, but I left if for about 15 mins and it never came up. I can hear activity in the drive.

My friend doesn't want to do a clean install because he hasn't backed up any of his work and there is tons of artwork on there.

Any ideas please ?

I suggested taking the drive out and putting it into one of my machines to try and get the work off his drive, but only as a last resort.


A:Mouse frozen, can't logon

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When I boot up my USB mouse is frozen but as so as I unplug and replug it it works without a problem.

Running XP prof with SP2

Can't seem to find a solution anywhere to this one.


A:Mouse Frozen on Startup - XP SP2

give this a shot:

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I am unable to go beyond the log in page when starting my computer due to a frozen mouse. If I wait for some time the log in page reverts to a screensaver and nothing further happens and I am forced to close down by holding in the On/Off button.
I have changed the batteries in the mouse and keyboard which is Logitech wireless and tried it on another computer and it works ok. I have tried another wireless mouse and a cable mouse and neither work. I am running windows XP and until I installed a new Apple iMac alongside I had no problems. I have moved my Advent computer to a different location and it still doesn't work. I couldn't find any tips in previous threads that quite fitted my circumstances thus I am asking for HELP:

A:Frozen mouse pointer

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I need help please! I have a Dell Latitude D610 that is running on Windows XP and something weird happened to it. A few days ago the laptop was infected by one of those antivirus 2012. I decided to restart the laptop before I tried to get rid of the virus, but after the restart the laptop's mouse cursor won't work anymore it is stuck in the middle. I have tried using 3 other external mouses but none of them have worked. The laptop still turns on, the audio still works, the wireless still works, some of the function shortcuts still work (brightness and audio), but shortcut buttons like the windows button and alt+ctrl+delete won't load up anymore either. I don't mind reinstalling windows xp and I don't mind putting in the recovery disc, but I still have a lot of files on that laptop that I would like to recover so I would prefer to just get it working again. Is there anything I could do to get the mouse working again so that I could save my files before I reinstall windows?

A:Frozen mouse cursor

Have you tried Windows Safe mode?

Microsoft Windows XP - Start the computer in safe mode

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I have been trying to fix problems, and a book provided steps that included start... lock

Later, I tried putting it in safe mode and it went through running some files and when it came back to the start menu, the mouse was frozen. I could still type in my password, and it went to the desktop but the mouse remains frozen, whether in safe mode or normal I hope I don't need some other password because I don't have one. Thanks. please.

A:Mouse frozen Windows 7

Miracle of miracles I solved my own problem. I had to re-engage the wireless mouse the way you do when you change batteries.

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Hello to all at TSF,
I am using my computer for about 3 yr with Windows XP SP3 without any problem.
For protection I install paid software EMSISOFT Anti-Malware (starting at booth), Zone Alarm firewall and Avast Antivirus (starting manually ones a week).
A few days ago my computer starts rebooting itself randomly after 5 minutes to 2 hours regardless what program is in use at that moment. After reboot it behaves normal, I can use any program or internet as usual till next reboot. I uninstall some audio software (installed a month ago) clean computer and registry and now I get keyboard and mouse frozen instead rebooting. Only restart (power Off / On) helps until the next random time keyboard and mouse gets frozen.
I would appreciate it, if someone can help me to resolve this problem.

A:Frozen Mouse & Keyboard

Try navigating to Device Manager and checking the Keyboard and Mouse listings to see if it reports any errors.

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Any suggestions on how to regain mouse control?

I have dual boot Win7-Win10 and until recently I could still boot to a usable Win7, even though the lic registration was canceled presumably due to installing Win10 over the same lic on a different partition. When you do the free upgrade it transfer's the lic from 7 to 10. I only use 7 or trouble shooting problems where I want to make sure it's not a Win10 issue.

Now, when I boot to 7, I have no mouse. The cursor just sits there. Also the up/down/left/right arrows don't work, so can't select the MS key or any key. Pretty hard to do anything when you lose all navigation ability. Reinserting the USB connection and using different ports did nothing, nor did plugging it into the main ps/2 port with an adapter. Also booting to safe mode does not change anything. The USB mouse works just fine with Win10.

Is this Microsoft's way of saying "tsk, tsk, don't use that OS anymore"?

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Hi I'm having a problem that I really can't seem to resolve: the image of my cursor freezes about 5 seconds after I log in, but the actual pointer still works i.e. I can still use the mouse, it's just that the cursor doesn't correspond to what I'm actually pointing at. At first this occurred randomly, sometimes after 25-30 mins of use, but now it does it every time, straight away.

One way I've found to get around it is to turn on mouse trails at the lowest setting, this lets me see the trails of the cursor (at the correct location), which at least lets me know what I'm clicking on.

I've tried:
Removing and reinstalling the drivers
Trying a different (ps/2) mouse
Trying a different USB port
Removing spyware etc with Spybot, AVG
Updating to the latest drivers
Updating Windows (which is when it changed from being random to every time)

Any ideas on this one?
Thanks in advance! James

A:Mouse cursor frozen, but mouse still operational

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I recently reformatted a computer I got in 2000, for the first time. I put Windows XP Pro on, and so far everything seems to be perfect aside from the annoyance of downloading the occasional software when an old installation disc won't work.

However, one little thing is bothering me to death.

Whenever I am asked to restart, the mouse appears frozen. I have to use the windows key to get it to shutdown. Rebooting it, however, initializes the mouse and doesn't cause it to freeze.

Any idea what I can do to get my PC to recongize the mouse upon a simple restart function?

A:Solved: Mouse Frozen From Restart

If you upgraded from Win 98 to XP Read this

http://www.microsoft.com/windowsxp/pro/upgrading/sysreqs.mspx Your system may not fully support XP

Start>My Computer , right click > properties and you should see how much RAM you have

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got a pop up that had my anti virus logo, warning me about "multiple threats" so of course I immediately hit it. () Hard to believe I did that.
now my mouse is completely frozen
Here is my log, anything look suspicious? Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:53:44 AM, on 10/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Mai... Read more

A:clickjacked: Mouse frozen (HijackThis log)

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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After going through lots of programs and cleaning out an infection, I restarted it and it is almost totally unusable. I can confirm that both mouse and keyboard work, mouse light is on, and keyboard lets me open the calculator. Any help please? Thanks.

A:Can't move my mouse, but computer is not frozen

If the mouse is USB (not a PS/2 connection), try disconnecting and then reconnecting. You could also try a different USB port for the mouse.

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Hi, I hope this is the correct forum ...
I was trying to run an Ewido scan on my PC but once I clicked "Full system scan" the screen was replaced by the display attached (this shot from my laptop as PC frozen still). This screen then froze the mouse mid way bewtween "Threat" and "Risk".

My PC is now frozen & I cannot get anything to open or close or get the mouse to move !!
Using my laptop for this, any help much appreciated as the Ewido tech support site seems to be closed on Sunday ?


A:Solved: Ewido & frozen mouse.

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