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lenovo Z570 Battery 0% plugged in, not charging

Q: lenovo Z570 Battery 0% plugged in, not charging

hello,It was working fine before i didn't use my laptop 3 days , then when i power it on after 3 days it showing " 0% available (plugged in, not charging) " . And when i remove the AC plug, laptop turns off . (no hibernating, no shutdown, just off)i have tried - Method A:Remove the AC and Battery from the laptopPress and hold the power button for 30 to 40 secondsReplace the battery and ACBoot the laptop up and check if the same message is still displayingIf same error still persist, try to uninstall Lenovo Energy Management, reboot then install the Energy Management software again. Method B:1.Open Lenovo Energy Management2.Click on the bottom gear icon between i and ?.3.Under Battery Health, Click on Start for Battery Gauge Reset.4.That should refresh the gauge and let the system finish through the cycle. Method C:1.Open Lenovo Energy Management2.Click on the bottom gear icon between i and ?.3.Under Battery Health, choose "Optimize For Battery Runtime" instead of "Optimize for Battery Lifespan".Note: The latter option will extend the lifespan of battery by limiting the charging capacity to be between 0-80%. as mentioned in another thread in this forum but none of them worked. The Battery Gauge Reset didn't start.i am using win7 , and this battery is 4 year old .please help me out of this problem.

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RELEVANCY SCORE 200
Preferred Solution: lenovo Z570 Battery 0% plugged in, not charging

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RELEVANCY SCORE 92.4

Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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RELEVANCY SCORE 92.4

Okay, so my keyboard dock works fine. I restarted it once (paperclip method) after dying on me, but afterwards nothing was really wrong with it. Now, the tablet's battery is acting funny. At first, I thought it was just my keyboard dock not charging my tablet, so I detatched the keyboard, and the tablet completely shut off. I plugged the AC adapter into the tablet, and it came back to life, but it would not charge at all. The keyboard dock would be at 100%, but the tablet itself would only be at 8%. I have installed the Lenovo Dependency Package thing and the firmware update, but it didn't change anything. Now, even though it says (plugged in, charging) on my tablet, it's not really charging. So, whenever I unplug the tablet or detatch the tablet from the keyboard dock, the system completely turns off because it's only at 8%. Please help me! Thank you!  EDIT: Okay, so I unplugged the AC adapter while the keyboard dock was on and then Battery #1, the tablet battery, drained down to 0%, and its status is now Plugged in, not charging, while Battery #2 is plugged in, charging. I also got a pop up notification saying there's an error in battery #1, see replacement options. I clicked it, but it was a dead browser link.Also, when I go to the Support app, it says under messages that my battery is not valid... but I don't know how that happened. I've only had my Helix for about 2 months now.

A:Lenovo Helix - Battery plugged in, charging... but...

Imaginary,
 
Welcome to the forum.   First, have you already updated to latest BIOS and installed this dock firmware update?
 
Also, could you check the battery health setting as per this tip?
 
http://support.lenovo.com/en_US/detail.page?DocID=HT078267
 
I also assume you read this thread... 
http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-Battery-Plugged-in-not-charging/m...
 
Best regards,
 
Mark

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RELEVANCY SCORE 92.4

Hi,

I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.

Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.

So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.

What do I do? How can this be fixed? What's going on?

Appreciate any help. Thank you very much.
 

A:Lenovo Z50-70 battery plugged in not charging, won't charge

AnonPerson said:


I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Click to expand...

check the warranty is still active, as thats one route you could take with a relatively new laptop.

also, try uninstalling the energy management and restart the system and check for the issue. also try uninstalling the Microsoft ACPI from the device manager and restart the system and check for the issue. for more info on this action see this thread in the link:
https://forums.lenovo.com/t5/Lenovo...t-charge-shows-100-but-dies-when/td-p/2086399

also, power management link:
http://support.lenovo.com/gb/en/pro...ops/ideapad-y410p-notebook/downloads/DS037135
 

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RELEVANCY SCORE 92.4

The thinkpad hasn't been used for nearly a year and two months since i purchased it from my friend. Lenovo Power Manager recongnized the battery for a few seconds then says:  Could not detect battery, please reinsert battery or recharge the battery. I applied double sided tape to the thinkpad battery so it wouldn't wobble. Still the same problem. Battery was purchased 2014-06-04.It is an aftermarket battery.

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RELEVANCY SCORE 92.4

Ok so a bit over a week ago I bought my ideapad 2 in 1 and about two-three days ago I noticed the battery was at 95 %. I keep it plugged in but it's not charging. Right now it's at 94% but that's probably because I moved it out of my room where I usually keep it to work in the dining room for a bit.Does anyone know how to fix it without removing the battery because I think I have to unscrew the back to get to it and I really would rather not do that or is it normal for the battery to be at a 94-95% charge. I really am hoping I don't have to bring it in to Best Buy because I just bought this and I can't financially afford to get it fixed right now

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RELEVANCY SCORE 92.4

Recently my T410 laptop has had issues with charging the battery, the battery is plugged in and not charging.I have attempted updating the firmware for the battery, it failes half way through as the battery cannot be not identified.The lenovo power mannager does not resolve the issue either as it cannot detect the battery. Any advice on diagnostics or resolutions would be greatly appreciated, as after contacting lenovo support, they simply told me to replace the battery. Which I am happy to do but only as a last resort. 

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RELEVANCY SCORE 92.4

Hello everybody, Since today I have a problem with my Lenovo P51 workstation laptop.  When the charger is plugged in and the laptop is turned off, the small ac adapter plugged-in indicator led on the back is turned on as normal. When I power on the laptop, the led will turn off and the laptop will receive no power at all. When the battery is removed, it is possible to boot into Windows, but after a few seconds the laptop will turn off. I hope you guys can help me! This laptop is mandatory for my study. Thank you! Kind regards,Max

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RELEVANCY SCORE 91.2

I've bought this Z40 70 laptop in 2015. It's been charging fine until June 2018, not sure what happened all of a sudden it just stopped charging at 1 or 2 percent even after charging for hours. It just goes off the moment i remove the Adapter pin.Initially i thought the battery has gone and looked for replacement, but could not do so being in tour and so used my laptop by directly plugging the adapter. But after i came back, just thought of looking for replacement battery and googled for it, later i came to know this is something else and not the battery issue. Then i looked fr the solutions and tried as below.   I even tried to uninstal and reinstal the drivers of adapter and battery but the problem remains same, further i tried to update BIOS, but cld not do so as it saks the battery to be 30%, find pic attached, help me out at the earliest, thanks in advance.  

A:My Lenovo Z40-70 Battery not charging, shows plugged in but stuck at 1%,

Hi rennaveen,
 
Welcome to the Community Forums.
 
If you have tried the steps mentioned here, them you can proceed following the hardware manual (page 21) for checking operational charge.
 
Using the battery indicator LED as reference, we expect that it shows amber (the battery has between 5% and 20% charge). Without powering the laptop, have it connected to the charger for 2-3 hours and notice if the battery indicator light would change to blinking white (battery has between 20% and 80% charge) then solid white (80%).
 
If there is no change then perhaps you can have it checked with any local service center to test the battery integrity first.
 
Update us ow it goes.
 
Regards

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RELEVANCY SCORE 91.2

Hi I own a Lenovo G560 with an Intel Pentium CPU. I upgraded to Windows 10, and it worked fine for about a year. After I deleted a few viruses and a few garbage programs off the machine, the battery refused to charge past 87%. I have heard to check Lenovo Power Manager, but there is no such software on the system. Is there any other solution I could try?

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RELEVANCY SCORE 91.2

Hello I have problem with my battery. When i unplug AC power laptop is not started. It's running only when the AC is plugged in. Mabe it's a problem  with windows 8.1. Did anyone has this probelem before?Please help.












Solved!

Go to Solution.

A:Lenovo Z710 Battery Plugged in Not Charging Proble...

hi MlodyDziura,
 
Welcome to Lenovo Community Forums!
 
Can you Verify that when the Computer is Plugged in and Turned on the battery icon on the lower right states that it is Plugged in not Charging.
      And how many Percent it says on the status.
 
Thanks
Solid Cruver




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 91.2

Hi.I don't usually utilize the full laptop battery and it stays plugged in for the most part. Today I let the battery go to 0%. After plugging in, it shows 'Plugged in, Charging, 0% available'. It's been several hours since I left it plugged in but it still won't charge up. As soon as I remove the Adapter, the laptop turns off. The product is still a year inside warranty. Is there a diagnosis of the problem? Is it a hardware issue or something else? How do I go about rectifying it? I have exams in the next 2 weeks.

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RELEVANCY SCORE 91.2

Hello, I have some problem with battery. The issue start when 1 week ago. My notebook sometimes does not charge while I plugged in the adaptors to the notebook. After I turn off the notebook. I turn on it 3hours later and become a normal while I plugged in the adaptors into the notebook and charged very well. But, now I have same problem again with this.So, I do not know why this is happening and how to solve it.Please help me to handle it.Thank you very much.Regards.

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RELEVANCY SCORE 90.4

I have a Lenovo Flex 3 1480 with Intel I7.  I was getting a message that says "plugged in charging" but the battery charge was staying at 60% and not increasing. Lenovo techs said the battery must be bad so I ordered and installed a new, Lenovo brand battery.  I get the same condition... placing the cursor over the battery symbol gives a status message of "40% available, plugged in, charging" but the battery charge never increases, even after shutting off the computer down and leaving it plugged in overnight. The laptop was a year old and therefore out of warranty last November, 2016. HELP!

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RELEVANCY SCORE 87.6

I just got my Lenovo ideapad Y700 everything was working fine until updating Lenovo settings and windows 10. The battery now only charges to 98% and continues to say charging. Tried to open up Lenovo settings to see if I could change the battery settings to fix the problem. Now the settings won't stay open it just closes 5-30 seconds after I open it. I've tried uninstalling it and reinstalling, still has the problem. Any thoughts? 

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RELEVANCY SCORE 80

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 80

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 78.4

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 78.4

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 77.2

I have Lenovo Z570 with Nvidia GT 540M and RAM of 6 GB which was upgraded. I bought new battery due to this "sudden shutdown while on battery problem". But nothing helped I experience this problem now also and laptop needs to be connected to the AC mains to work more like a desktop. How this problem can be fixed?

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RELEVANCY SCORE 76.8

Dear All,I have Lenovo Thinkpad T460S purchased almost a year ago. Today I suddenly faced problem in charging battery. Charger is plugged in and battery icon is showing "plugged in, charging" but actually it is charging very slowly. Normally battery is charged in one hour or so but today it took more than one hours to reach only 24% or so. Furthermore, soon after plugging in, battery icon shows "filling in process" for few seconds then stopped i.e no filling in process. Furthermore, after whole night charging, battery is now 94% charged, battery 2: 100% charged, fully charged; battery 1: 0% charged, not charging (please attached images).Please guide how to get rid of this problem?Thanking in advance. Shahid

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RELEVANCY SCORE 75.6

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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RELEVANCY SCORE 75.6

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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RELEVANCY SCORE 75.6

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 75.6

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 75.6

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 75.6

I bought lenovo y500 two days ago in INDIA.  In the lenovo energy management system 8.0, I found a battery calibration option and decided to do it.  The steps mentioned there were as follows. 1. Full charge2. Full discharge  The process performed full charging followed by complete discharge of the battery which caused the laptop to shut down.   When I tried turning on my laptop, it could not start.  The battery charging indicator LED wasnt switched on even though the power cord was inserted into the laptop.  I could start the laptop only after removing the battery.   Once the laptop was on, I inserted the battery back in and it began to charge.  After about 50% of charging, I removed the power cord and inserted it again.  Now the battery couldnt resume charging.  I again had to shut down the laptop and repeat the above steps of inserting battery after switching on the laptop without battery.  Only then the battery would resume charging. After this, I decided to allow the battery to charge to 100%. But, the charging remained stuck at 99% and could not fully charge the battery.  When I removed and reinserted the power cord, the same problem persisted of battery not resuming charging. Please help me with this problem.  I read on few forums about uninstalling microsoft ACPI which supposedly solves this issue.  However, ACPI returns back after I restart my laptop.I also tried switch... Read more

A:LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

 
 
ADMIN Edit - While the original post below is marked as the solution, because service will be required if the battery will no longer charge after performing a battery reset, I am adding a Lenovo update here to confirm.   Normal operation will allow the battery to relearn its capacity characteristics when using the battery reset function.  Typically this is not needed in normal use..   Batteries are equipped with a safety feature that will permanently disconnect them (like a fuse) if cell imbalance or an internal short is detected.   This tends to be statistically infrequent, but also normal, and would require a battery replacement.  (Batteries have a 1 year warranty).   This battery feature can also  produce similar results to what is being discussed in the thread, so it should first be considered by service.   This particular  forum discussion also involves a situation that could affect a limited number of systems, and could lead service to replace the system board during warranty.  
 
If your system experiences these symptoms, please contact service during the warranty period.
 
-----------------------------------------------------------------------------------------------------------------------------------------------
dear iconoclast
 
Hi I also have the same exact problem as you.
One Key Recovery does not work.
Performing the battery gauge reset again won't work.
Let me just tell you that you ... Read more

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RELEVANCY SCORE 74.8

I did some HP recommended updates including a bios update and now I am getting some issues with battery charging. I've not tied the upgrades to the battery issue so I would prefer to keep an open mind to it being something else. I'm now getting the message whenever I click on the battery icon that says "Battery plugged in but not charging" and it will not charge above 55-60%. I am also unable to get my HP Toolbox FX to work properly so that limits my choices to doing battery status checks. I switched charging cables and bought a new battery and the issue remains. HP support is lacking when it comes to the remedies offered. I looked through the forums for this and keep seeing the HP affiliated members continue to put out links to non-functioning or unrelated links. This is becoming  a very time consuming issue that should have a fix and not get run around by HP support. I tried a system restore to a known point of no issues and I still am unable to get resolution on this problem. Does anyone know of a "real" fix for this issue once and for all?

A:Battery plugged in but not charging, max 57%

Can we possibly know the full model number of the laptop? DV7s cover many years and many models with different hardware platforms. 

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RELEVANCY SCORE 74.8

Please what do I do my laptop keeps showing me 'plugged in, not charging' and I've tried different chargers to no avail

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RELEVANCY SCORE 74.8

Hello,my HP notebook is not charging. I plug in the HP charging lead and the light beside the port changes to white although it isn't charging at all (charge doesn't go up at all over time and is still losing charging) or at full charge. I used a different HP charging lead and it didn't work either so the lead is not faulty. I also used different plugs around the house and at another household too and still no success.  I  did a battery check too and it came back with the battery being "Okay".My notebook is only 7 months old so not down to age either!I hope someone can help!Thanks, Jen

A:battery not charging when plugged in

Hello @Jen28, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 74.8

Just bought a new Acer Aspire V Nitro VN7-791G-76Z8 a  couple of days ago.  I've kept the laptop plugged in but the battery level has been dropping by about 1% per day.  The power charging light is always blue and it says "plugged in, not charging".  I'm running Windows 10 and have installed the Power Management update from the Acer Care Center app.  What's wrong and how do I fix it. Thanks

A:Battery plugged in, not charging

Hello, Have you tried a battery reset? Disconnect the AC adapter.Gently insert a paperclip in the battery reset hole on the bottom side of your laptop.Reconnect the AC adapter, and resume normal use.

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RELEVANCY SCORE 74.8

My dell inspirion says plugged In not charging I have replaced the motherboard,battery,and charger please help

A:Battery says plugged I not charging

Munchlax as obvious as it may sound you have got the right battery mate? and do the voltages match for the battery and the adaptor?

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RELEVANCY SCORE 74.8

HP Community,I am having an issue with the laptop battery. When it is plugged in, the battery does not charge. The start bar icon says "Plugged in, not charging". I just replaced the AC Adapter this week.  I ran the startup diagnostic test and it said that there was a battery failure but when I run the HP Battery Check throug HP Support Assistant, it says the battery is functioning properly. 1) If I calibrate the battery, will this fix the issue? 2) Does the battery actually need replaced? Getting one diagnostic saying yes and another saying no is confusing and frustrating. 3) If calibration does not fix the issue, is there steps I can try to take to resolve the issue before buying a new battery? 4) If I do need to buy a new battery, can I get a product number for the battery I would need to purchase? I have been trying to find a listing with the battery type on it but I cannot find a list with HP Pavilion 13 360x listed. I looked here (http://store.hp.com/webapp/wcs/stores/servlet/ContentView?storeId=10151&eSpotName=BatteryFinder&cata...) and that includes looking at the list under the "Laptop Not Listed?" button. Thanks,A concerned HP user looking for some juice for my battery!

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RELEVANCY SCORE 74.8

hello i have a problem with my laptop battery charging. when i move the curser to the battery icon it shows a message of plugged in,not charging. tell me how can i fix it .i have tried uninstalling the acpi from the device manager but still not working . 

A:battery plugged in not charging

Hello malakyaseen12, Update the latest BIOS for your Notebook from HP Support Site Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-en/document/c03325217 You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 74.8

No changes to maching nothing new added. Machine purchased 2013.

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RELEVANCY SCORE 74.8

I apologize in advance if this has already been addressed here, I do not see a way to search this forum.
I have an Inspiron 15, 5000 series laptop running Windows 10.  It worked using AC power, but not battery.  The toolbar battery icon message says "0% available (plugged in, not charging).  I have tried several variations of online recommendations to remove the battery and either disable, reinstall, or uninstall drivers.  All were unsuccessful.  
I did notice that if I remove the battery, the battery icon says "no battery detected".  When I plug it back in, the text changes for about 1 minute to "0% (plugged in, charging), and the icon shows charging, but then it reverts to the 'normal' "not charging" status.
Based on this info, how do i determine if this is a hardware problem requiring a new battery, if it is a software problem other then the driver problem that tried earlier, or some other charger problem?
Thanks,
Michael

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RELEVANCY SCORE 74.8

Hi, I found a lot of answers on the topic but unfortunately none resolved it. So it's simple - the charger is not charging beyond 44% and recently it increased to 48%, and it says "not charging". Battery health is good, I updated the bios, reinstalled both battery drivers multiple times in multiple ways. I am using windows 10, desktop and longevity options for battery are disabled. Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed.
Appreciate the help! Thanks

A:Battery 44-48% not charging even though AC is plugged in

" Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed "

Please click on link below, hopefully it will be of help:
www.dell.com/.../soho_article_8

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RELEVANCY SCORE 74.8

Hey everyone.
Im using a Lenovo G505s. My battery is plugged in but not charging. That's what the icon states. I've read other posts about this but none of the solutions in those questions solve my problem. Whenever I unplug the battery cord my laptop dies. Could my battery be dead and how can I confirm this? Thanks in advance.
 

A:Battery plugged in but not charging

If you unplug the battery charger and the laptop literally shuts off immediately, seeing as its not charging as well, you almost certainly have a bad battery. It will likely need replacing. The first sign is issues with it charging. The second would definitely be it shutting off IMMEDIAYELY upon removing the charger.
 

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RELEVANCY SCORE 74.8

I have a lenovo b40, which isn't charging. Yesterday it showed "plugged in, not charging". Now, even with the charger plugged in, it doesn't display anything. Also, the power light is blinking. I pressed down the power switch with the battery attached, it simply blinked faster. When I tried the same thing without the battery, nothing happened.

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RELEVANCY SCORE 74.8

Issue is why is battery holding at 11%, plugged in yet not charging? Is there anything I can do to remedy this? What may cause this etc . . . ?As of the morning of 10/07/2016 Indicates Battery at 11% Not Charging.I plugged in last night during the 9:00 pm hour mountain time. After plugging in, I was running Utorrent 3.4.9 overnight downloading some files.A driver installation occurred yesterday for NVIDIA GEForce Game Ready Driver 373.06 Release date 10/05/2016 - seemd very flawless and without incident.I have two charging cables. Both were working fine yesterday.  Both are plugged in different location on a diferent circuit. Surge protected by Belkin.Thank you and below are my system details.OS Name    Microsoft Windows 10 HomeVersion    10.0.14393 Build 14393Other OS Description     Not AvailableOS Manufacturer    Microsoft CorporationSystem Name   xxxxxxxxxxxxxxSystem Manufacturer    Hewlett-PackardSystem Model    HP ENVY 17 Notebook PCSystem Type    x64-based PCSystem SKU    xxxxxxxxxxProcessor    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date    Insyde F.42, 3/18/2015SMBIOS Version    2.8Embedded Controller Version    77.53BIOS Mode    UEFIBaseBoard Manufacturer    Hewlett-PackardBaseBoard ... Read more

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RELEVANCY SCORE 74.8

My laptop was working fine yesterday, but when I booted it up this morning, I got the dreaded "Plugged in, not charging". I've tried the fix that's everywhere on the internet
>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall
>Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup

but when I finished, it still said "Plugged in, not charging" I'm a poor college kid, so I don't know If I can afford a new battery. help.

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RELEVANCY SCORE 74.8

I read the  previous threads.  I tried uninstalling microsoft acpi compliant control method battery and searching for hardware changes.  It didn't work.  I tried with shutting down and with out.  I tried it with the battery in and without.  I tried with turning of windows explorer and turning it back on.  Nothing works.  Please help

A:plugged in battery not charging

Hi @hklemp,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the battery not charging. I will be glad to help you. Please look at the following documents.HP Notebook PC AC Power Cord Safety Recall and Replacement Program Announced August 26, 2014Testing and Calibrating the Battery (Windows 10) Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 74.8

Notebook HP Envy DV6 T he batteri is fully discharged (0%), the battery status is "battery plugged but not charging).I cannot charge the battery.I've removed the battery, restarted and used the laptop without it, restarted again the lapot with the battery but I've not solved the problem.

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RELEVANCY SCORE 74.8

I am facing some problem in my laptop since last three days, battery is not getting charged and showing message as "0% available (plugged in, charging)" but the level is not increasing from zero and PC is not turning on without plugging in the cord. I think this has happened due to the last windows update three days ago as this problem occuring after that event. I tried resetting the windows but problem not solved. Please help me with the solution.

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RELEVANCY SCORE 74.8

Hi, My battery is plugged in and is not charging (staying at 2%). I've tried many troubleshooting techniques but have not been able to resolve the problem.  I tried a battery test, it failed and got the following message: Battery Test: Primary - Replace(42)  FAILURE ID: PLMUQ0-72084H-MFPV6J-C09403  Primary Battery Battery Test: FAILED I'd like to make sure and exhaust the resources, can I get help on this please? Thank you.

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