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Dell XPS 8700: USB 2.0 Devices or Hub attached to USB 2.0 ports are appearing in USB 3.0 xHCI host under Device Manager

Q: Dell XPS 8700: USB 2.0 Devices or Hub attached to USB 2.0 ports are appearing in USB 3.0 xHCI host under Device Manager

Hi,
I have a Dell XPS 8700 and need to test some USB devices under USB 2.0 speed. When I try to plug the USB 2.0 device at the back USB 2.0 ports, the device will appear or attached to Intel USB 3.0 xHCI host controller under Device Manager. I need to uninstall the Intel 3.0 driver just to be able to see my USB 2.0 device under Intel EHCI controller.

Can anyone help?
Mike

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RELEVANCY SCORE 200
Preferred Solution: Dell XPS 8700: USB 2.0 Devices or Hub attached to USB 2.0 ports are appearing in USB 3.0 xHCI host under Device Manager

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 249.6

Hi, 
I have a Dell XPS 8700 and need to test some USB devices under USB 2.0 speed. When I try to plug the USB 2.0 device at the back USB 2.0 ports, the device will appear or attached to Intel USB 3.0 xHCI host controller under Device Manager. I need to uninstall the Intel 3.0 driver just to be able to see my USB 2.0 device under Intel EHCI controller. 

Can anyone help?
Mike 

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RELEVANCY SCORE 86

Hello, i'm new here and also kinda newbie when it comes to computers and fixing the issues associated with them, I'm not sure if this is the correct forum for me to be, but I'm here in hopes of finding the solution for my problem. So what happened? When i go to Device manager, under Universal Serial Bus Controllers there's "USB xHCI Compliant Host Controller" with an exclamation mark on it:



When I click "Properties" i get this:



So basically I have this problem since Thursday and can't seem be able to fix it. Correct me if I'm wrong, but because of this my mouse and other devices doesn't work, right ? Because that's the main reason how I noticed that there's something wrong with USB controller. My OS: Windows 10, if you need more information about my laptop or something else, please tell me. I also noticed that there're alot of people complaining about similar issues lately, or I'm wrong? Something wrong with Windows 10 ?

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RELEVANCY SCORE 85.6

I cannot find the Ports section in device manager and I have selected the 'show hidden devices' button

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RELEVANCY SCORE 80.4

Ok so I had to reinstall windows XP because my OS would not load and I got all the drivers reinstalled, diagnostic ran smooth and everything came up working ok etc but my device manager won't recognize anything! The compy says my audio mixers are not there, my USB devices are not working, hardware wizard is not responding, microsoft updates are not working, Dell's driver downloads are calling out for something that isn't there and I really really need this fixed ASAP so I can get to my external HD. So I tried putting an apple sticker on my Dell in hopes it would accept its new identity and start not sucking, but alas this did not work. If you help me fix this I'll seriously be your new best friend... I have apple stickers. ;-)
 

A:Solved: Dude! I don't get my Dell! No devices in device manager?! USB and sound don't work?!

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RELEVANCY SCORE 74.4

I am having trouble with certain USB devices not appearing in the file manager. I can hear the audio prompt when I connect them but no notifications in the bottom right corner and the devices are not appearing in the file manager. I've tried all USB ports with the same dissapointing results. Thumb drives appear but phones and external hard drives  do not.I,ve tried remedying in device manager to no avail. I have an HP ENVY all-in-one. Thank you in advance.

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RELEVANCY SCORE 73.6

On my X1 Extreme (20MF000CUS) I recently noticed that when I open the Windows 10 Device Manager the list of devices keeps refreshing, like a new hardware scan is being forced every 2-3 seconds. I started disabling all the devices one by one and I finally narrowed down the culprit: USB Connect Managers -> UCM-UCSI ACPI Device  (Hardware Id: ACPI\VEN_USB&DEV_C000) This device, when active, keeps appearing and disappearing from the device manager tree forcing a refresh every few seconds.And it only happens when my Lenovo Thunderbolt Dock (40AN0230US) is connected. When I disconnect the dock the driver stops disappearing and becomes stable. Opening the driver Properties -> Details I get: Status: 01802400 (DN_HAS_PROBLEM)Problem code: 00000016 Any idea what is going on?  

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RELEVANCY SCORE 72.4

Hi!

I have two USB audio devices that I cannot seem to properly install drivers for.
Focusrite Scarlett 2i2 & KORG MicroKONTROL

I am in communication with both product tech support teams but so far they have not offered a successful solution. As the same issue is occurring with multiple devices I thought it might be an OS issue.
I run Win 7 Home Premium x64

The problem is as follows:

The product drivers install correctly without error. However, instead of showing up in the Device Manager in either USB Controllers or Sound Controllers they both show in Other Devices with a yellow exclamation mark.
I have tried the following fix from this site (USB Driver - General Fix for Problems) and this actually enabled me to access a portable HDD that wasn't working, but it didn't fix the issue for my 2 audio devices.
I have also tried right clicking on the devices in Other Devices, selecting Driver Update. I then find the correct drivers listed but when I hit install I get the following error message on both:
"Windows found driver software for your device but encountered an error while attempting to install it. One of the installers for this device cannot perform the installation at this time."

Any suggestions would be greatly appreciated.

A:Audio USB Devices showing under Other Devices in Device Manager

Could it be the two devices are competing with each other and the driver installer gets confused? Details on the devices and the needs to use two of the same type probably would be helpful.

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RELEVANCY SCORE 71.2

Hello, I have an M-Audio midi-uno and it isn't popping up anywhere in windows 8; it plugs in via usb 2.0.
When I plug it in a light on the device turns on and slowly flashes on/off.
When I plug it into my piano and play notes the indicator lights that show key presses flash on/off

Yet when I load up mixcraft 6 it doesn't show the device.
Device manager doesn't show the device. (in Sound, game and video controllers) (I do click refresh devices)
I've tried adding the device and using the troubleshooters.
M-audio says the device shouldn't need drivers (Yet I found my w7 laptop needed the drivers)
Their website has w8 driver downloads but they aren't actually w8 drivers. They do not have drivers for w8. (it's just the w7 driver)

I know there's nothing wrong with the device, i've used it for the last 3 weeks playing the harp/auxiliary Piano in a musical. (it was plugged into my laptop)
my desktop obviously is more powerful than my laptop and I would rather use my piano in a system that doesn't lag.

I've contacted m-audio support and they didn't say much:
Try plugging into usb 2.0
Try testing to make sure the device works

Does anyone know anything else I can try? Other than waiting for M-audio to release w8 drivers that will never come out because windows 8 has no support for midi.
Maybe some tool that I don't know about?

Link to the device:
M-AUDIO - Uno - 1-In/1-Out USB Bus-Powered MIDI Interface

System specs:

Windows 8
mobo: H87m-Plus
ram: 8gb corsair white lp
cpu: i5-347... Read more

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RELEVANCY SCORE 70.4

I'm trying to fix an hp pavillion dv6704nr laptop running windows vista home premium. It has the little red x on the speaker in the lower right hand corner. The owner said it has been there for some months. I have tried downloading the current audio drivers for the computer but every time I try to install the driver, I get an error that says the device couldn't be found.

The first time i restarted the computer, after the driver installation failed, the audio came back and worked fine, until I had to restart the computer. Now I keep getting the same error and nothing i have found so far online has helped.

There are no yellow triangles in the device manager and the device list isn't showing the category for "sound, video and gaming etc." at all.

Please help. I did a search but the other threads didn't solve this problem for me.
Thanks in advance.

A:No audio device installed error and devices wont show in Device Manager

I see three different audio driver packages at http://h10025.www1.hp.com/ewfrf/wc/softwar...ct=3646926#N661.You need to find the right one to install. If you install one and the system doesn't work properly...please uninstall it before trying the next one.Installing the wrong one won't do anything harmful to your system...it just won't do any good to leave it installed.Louis

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RELEVANCY SCORE 70.4

Starting the other day, my fingerprint scanner has been appearing as not connected, under Network Connections none of my wireless, 1394, or local area connection are being displayed but yet i can still connect to the internet. When i plug in any of my peripherals like my flash drive and/or dock I am able to use the devices but they are not recognized. I opened device manager but it displays Nothing.

Any ideas of anything i can do to fix this issue??
 

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RELEVANCY SCORE 70.4

I'm having a problem with my webcam, I uninstalled it to try and see if it was causing a problem with my TV Card, I went to reinstall it and now it won't work, I checked the device manager and it's not appearing in there anymore either.

I'm running XP Pro on a home built system and the web Cam is an Nortek NX Vega.

I've uninstalled all drivers from the TV card and run a re-install again of the Webcam and still the same result. I've even been to the nortek website and downloaded a copy of the drivers and software from there.

Does anyone have any ideas on how to remedy this problem. It will be greatly appreciated

Many thanks 228
 

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RELEVANCY SCORE 70.4

Hello,
I recently put together a new computer, and in the process of of installing the USB 3.0 connector from the front of my GX500 case, I either bent numerous pins on the motherboard USB 3.0 header or the motherboard shipped that way and I inadvertently made matters worse. Anyway, that header on the motherboard is without a doubt unusable.
Since I don't really need the USB 3.0 functionality, I bought a USB 3.0 -> 2.0 adapter cable, connected one end to the connector on the front of the case and the other end into the USB 2.0/1.1 header on the motherboard. Unfortunately, when Windows 7 boots and I plug a device into the front ports of the case, Windows detects the front USB ports as "Unknown Device" within Device Manager yet says the driver is successfully installed. I've already downloaded the most current Intel chipset drivers for my motherboard, deleted and reinstalled all USB drivers, and all rear USB connections are working perfectly fine - it's just the two front ports that are connected from the case to the USB 2.0/1.1 ports via the adapter cable.  I've tried both USB 2.0/1.1 headers on the motherboard, and I've tried plugging in several devices to the front USB ports, and this problem still persists.
I've ensured the connection inside the case is solid, yet I cannot get Windows to recognize the front USB ports.  However, I have confirmed that power is being sent to the front ports because it charges my phone when I connect it to the front USB ports via m... Read more

A:Front USB Ports not Working - "Unknown Device" in Device Manager

If your motherboard has a 1x pcie slot you can get a card like this...
 
Here
 
Some motherboards it's a tight fit because of the video card taking up space. In that case you can relocate the above card with this...
 
Here

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RELEVANCY SCORE 70.4

I have a Toshiba laptop, model L505-ES5018. I had Windows 7 Home Premium 64 bit installed on here, but decided to reformat my hard drive using Windows 7 Ultimate 64 bit. After the reformat was finished, I ran Windows Update and it found several items to download and install for me. I noticed that it also found optional items to download and install for me, so after all the important updates installed, I ran the optional updates. After all of this installed, I checked Device Manager to see if there were any errors and I found nothing. I assumed everything was fine. I decided to check Devices and Printers and under my laptop icon, there was a yellow icon with an exclamation point on it. I decided to run the troubleshooting option when I right-clicked the icon....it gave me a solution to download a Toshiba password utility program, so I did that and nothing happened, even after restart. Same icon appeared. When I clicked on the icon a second time, I noticed that the model of my computer at the bottom of this window, changed from L505 to TIAS. I have no idea what this is. I decided to do another reformat on my hard drive. This time, I ignored the optional updates. I checked Devices and Printers again, the same icon appeared but the model of my computer said L505, like it should. There is something in the optional updates that is changing this. Could it be the Intel chipset driver that the optional update is pushing? I'm not sure. I went back to Device Manager, th... Read more

A:Unknown Device in Device Manager/Show Hidden Devices

Hi there ... You should Install the chipset Driver and also the Realtek Driver for your card Reader ... From the Toshiba website ... The Link is provided below

Satellite L505-ES5018 – Windows 7 32 and 64-bit Drivers Download

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RELEVANCY SCORE 70.4

i have installed the correct driver for this belkin bluetooth usb dongle model: F8T012XX1

but in device manager, it has the belkin device and microsoft bluetooth enumerator, which is great. but when u get further down the list. it has a tab named "other devices" and then a subtab with "bluetooth peripheral device" which has an exclemation mark on it.

i have searched for driver software using the update service but it cant find no update.

i have looked for the name of the manufacturer but found nothing.

i then disabled the unknown device, and sent a picture to my mobile phone. which confirmed that it was not the belkin bluetooth device. so i uninstalled the unknown device, restarted the computer. then when i logged in, it said that it had found a new device and wanted me to find the CD that came with it..

i would be greatful if any1 could help me on this..

thanks in advance

A:multiple bluetooth devices in device manager, but only one device installed?????

What type of keyboard have you got?
Have you got any remote control devices around.
Have you got a headset for your phone.
Have you got anything that may be bluetooth that you dont know about (headphones etc).
Have you had a look at ghost devices on the tutorials;
Ghost Devices & Drivers

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RELEVANCY SCORE 69.6

Thanks for reading, hope someone can help. Just noticed a few days ago that my two Blu Ray writers are not appearing in "Computer" or the Device Manager.

The only major issue I've had with the computer recently was that I was getting a Microsoft blue screen stating that my computer had crashed due to a memory management issue. Looked it up and several suggestions were to update computer drivers. Downloaded and ran Iobt's Driver Booster 6 which updated 19 system drivers which corrected my blue screen memory management issue.

Between then and now has been perhaps 3 weeks. In the meantime this computer received a Microsoft Update on the last patch Tuesday (March 19) which was KB4023057. This may or may not be the problem but shortly after this was when I noticed I now had no way to access my Blu Ray drives.

In the Device Manager the two drives can be seen by clicking "view" and "show hidden devices". One suggestion I found was to right click and remove the drives, then reboot and windows would recognize the drives and install the appropriate drivers. This did not work, the only thing that happened was that the entire cd/rom drive category disappeared from the device manager under view hidden devices setting so I did a system restore and got the entries back.

Another suggestion was to right click on the drives in the device manager (show hidden devices) and click "update driver". This resulted in a statement that the late... Read more

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RELEVANCY SCORE 69.6

Hi, I found the USB-IF xHCI USB Host Controller in device manager not compatibale and the error is (This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)).The operating system is Windows 8.1 64bitI have a Spectre XT Touchsmart 15t-4000.Please need yor support to work this device properly. 

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RELEVANCY SCORE 68.8

Hello there. I have done something that is rather foolish. I have a Turtle Beach z22 headset, and I read that the USB cord for the headset doesn't work well with USB 3.0 ports, so I decided make an attempt to run the drivers for USB 2.0 on my USB 3 port. However, this didn't work the way I expected. The reason for trying to have the port run the 2.0 drivers is because it's the only port next to my audio jack, and in order to use a 2.0 port I would have to reach my USB cord all the way across my keyboard. My USB 3.0 driver for the port no longer appears in my device manager, and whenever I plug anything into the port, my laptop no longer registers it. Is there any way to get the USB 3.0 drivers running again?

A:USB 3.0 drivers no longer appearing in Device Manager

Try to run systen restore prior to change was made.

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RELEVANCY SCORE 68.8

Hello

This happened 3 days ago and I am struggling on figuring it out on my own.

I am having some issues with my computer that I built in 2011 and have slowly upgraded since then. My most recent update has turned up in failure for the moment - I purchased an intel celeron i5 processor to replace the current one (specs below) but learned through trial and error that the i5 is not compatible with my motherboard. I didn't try to seal the new processor, I noticed quickly that it was not going to fit. I didn't close the gate on it or press hard on it whatsoever which makes me feel like I did not bend a pin in the motherboard. So I reseated the old processor with chagrin and plugged my power and video cables back into my tower but my AOC 24" monitor did not pick up any video through my Nvidia geforce 730 (plugged in through DVI). I made sure the cable was plugged into the correct spot and I have taken it out and put it back in and reseated the gpu maybe 3 times since this happened. I have run a multitude of troubleshooting and I am currently at a loss for why my computer does not recognize my gpu. The GPU fan spins (receives power), but when I open the device manager the only display adapter that displays is the Intel(R) HD Graphics, and not the NVIDIA card. I uninstalled all NVIDIA drivers and all AMD drivers (this gpu is an upgrade from the original gpu which was an AMD), and I downloaded NVIDIA geforce experience and the most up to date driver for this card but... Read more

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RELEVANCY SCORE 68.8

Hi there, I have a problem where the CD drive does not appear in "My Computer" however it does appear in the device manager. I cannot check whether it appears in the BIOS because HP limits what you can do to the laptop. This is a HP Pavilion DV6500 Notebook.

It used to function okay then for no apparent reason it has disappeared. It does not appear in Drive Management so it hasn't got anything to do with not being assigned a drive letter.

Interesting thing is. The CD tray has power it opens okay. And the drive light on the CD tray lights up when I place a CD in the drive and close it. You can even hear the CD drive powering up and spinning. But the computer shows nothing of its existence apart from device manager.

I have tried restoring the computer completely back to factory settings and there has been no change. Any suggestions?

Many Thanks

Joe

EDIT: found out the Fujitsu MHY2250 in disk drives in device manager is in fact not the disk drive, this is the hardrive. Does this indicate that the disk drive has died then? It doesnt appear in Disk Manager or My Computer.
 

A:CD Drive Not Appearing In My Computer (but in device manager)

Does the CD drive have an error in Device Manager? What is the model it lists for the drive in Device Manager and what version of Windows?
 

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RELEVANCY SCORE 68.8

Hi, so my integrated webcam isn't showing up and I'm trying to confirm whether it's died or not. I know the first step is to go to the manufacture's website, but as an Asus user I wasn't able to find anything to help me solve this problem asides from this model knowledge base.
http://support.asus.com/knowledge.aspx?SLanguage=en&p=3&s=225&m=N71Jq&os=&hashedid=hUn2kMS4sU3z3kUV

Here's my Device Manager Data link below (first time using mediafire so let me know if it works)
http://www.mediafire.com/?859fft7ex08dunwz99c1c9b88e7gorp

Model info:
ASUS N71Jq
Windows 7 x64

Thanks so much!
 

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RELEVANCY SCORE 68.8

Hi,I have an issue with my USB 3.0 ports.there is an malfunction of usb 3.0 ports. every device connected to those 2 usb ports  not recognized.I ve been tryed to uninstall and reinstall chipest drivers, usb 3.0 drivers but problem remain.In attached image u can how it looks on device manager.  

A:Generic USB xHCI Host Controller

Hello Soren,  Please check this post : https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/USB-IF-xHCI-USB-Host-Controlle...  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 68.4

I have a problem I seen not to be able to find a fix for, I have a yellow ? in device manager Other devices PCI Device

in PCL device properties I hve

---device typw other devices
----manufacture unknown
---location pci bus 0, device 6 function 1
---device status the divers for this device are not installed (code 28)- to reinstall the driver for this device reinstall driver--- )) well that the problem I do not know what it is__
----resource seting this device is not useing any resources because it has a problem

--- device instance ID PCI\VEN_10DE&DEV_0371&SUBSYS_72601462&REV_A2\3&267A616A&0&31
 

A:yellow ? in device manager Other devices PCI Device

What doesn't work? Do you have a modem that is not installed? If so, and you don't use it, it doesn't matter.

How about sound? Do you have a high-definition audio controller? Working
 

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RELEVANCY SCORE 68

First time ditching my HP world for a Thinkpad.... I purchased a new old stock T470s still with Windows 7. Everything was working well, except when trying to update drivers using the Lenovo System Update Tool. I would get repeated FwUpdateCmd errors and after tracking those down I found out it was in reference to the thunderbolt plug. I tried changes in the bios but kept getting the FwUpdateCmd errors. Thunderbolt worked just fine on the original drivers and firmware as delivered, AND it showed up in Device Manager. Everything else has been great and fully updated, just not thunderbolt which was on the original drivers.So I decided to check online for the latest thunderbolt drivers and I found there was both a firmware and software update. I checked the date and saw the firmware was dated Jan 19 while the software was Mar 19. So I updated the firmware first. It updates the firmware just fine. However the software won't update because now my thunderbolt is no longer active, meaning it doesn't show up in Device Manager! It was *always* there before the firmware update. When trying to update the software it says no thunderbolt found. I checked into the readme and found this:"- You need to update Thunderbolt Software to version 16.3.71.17(Package Version 16.3.71.300) before firmware update." So what have I screwed up now? And how do I fix it? I've tried a bunch of things, disabled it entirely in bios, removed device, drivers, sofware, re-enabled it, still not showing up in D... Read more

A:T470s issue with Thunderbolt appearing in Device Manager

I've spent 3 hours on this now with no solution. I've got the latest software installed, version 16.3.71.300 and it uninstalls and installs just fine.  I can't open up the thunderbolt software program, so can't verify in that window. I've tried changing the Thunderbolt service from manual to automatic and still nothing in Device Manager. I've reinstalled the firmware update after having the correct software version installed, but I still get nothing in Device Manager. Sometimes not even hidden devices will show it.  I've attached a picture to show what it's like after it turns on at the start of the firmware update.  The driver shows up as 16.3.71.9 during the firmware update before it actually updates but has turned on the deivce.   thoughts anyone?   The readme for firware says it can't downgrade.

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RELEVANCY SCORE 68

Hello to the forum. This topic has been discussed  in the past, but having read them all, I have not found a solution. All six of my USB 3.0 ports operate at "high speed" instead of "superspeed". My machine is Dell 8700-3312/ i7 4790/ Win 7 Pro 64b/ Board OKWVT8 AO3/ Intel PCH Z87 Chipset/ BIOS Version AO9. Per some of the "solutions" that I have read on this topic, I downloaded and installed latest Intel usb driver which is; Intel USB 3.0 eXtensible Host Control 5.0.3.42 which did not correct the issue.  In transferring data to and from various USB devices, my read/write speeds have averaged 50 MBps. Various USB3.0 flash drives averaged 40MBps. Three WD My Passports, all USB 3.0 devices, have gotten as high as 75-80 MBps. These speeds agree with the Device Manager information on the ports, and they all seem to be working at USB2.0 speeds. It makes me wonder if there is not an OS issue. On the aside, I have an HP Pavilion laptop with Win 7 home 64 with two USB3.0 which are also operating at "high speed". Could Win 7 (possibly with Microsoft's diddling updates) be a common denominator here. Hope someone has some insight on this issue.

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RELEVANCY SCORE 68

i have updated windows 8 to windows 10 once i have updated iam getting USB-IF xHCI USB Host Controller error(code 31) and it is creating problem with my internet connection which goes on and off and i have to troubleshoot frequently.

A:USB-IF xHCI USB Host Controller error after upadating from w...

Hello, this is common issue. this issue can be fixed with windows update(brings required drivers) and(if ndeeded) update chipset drivers from vendor webpage such as intel.com. that should fix it forever.

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RELEVANCY SCORE 68

Microsoft support cleaned up my computer on Wed. Now I am unable to use my USB ports. They worked on the problem from 4pm to 7pm. They restarted the computer - it locked up and the connection was lost I have been trying to get reconnected with their level 2 support team since 7 (2-1/2 hrs).

It's 9:30 CST and now I am being told that they only work until 12am EST so I may not get any help tonight.

Can anyone help me, please?
 

A:USB xHCI Compliant Host Controller issue

The title is from the Device Manager "Other Devices" with an exclamation point in a yellow background.
 

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RELEVANCY SCORE 68

Where can you locate a copy of FREE updated hardware driver for Texas Instruments USB 3.0 xHCI Host Controller?

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RELEVANCY SCORE 68

Hi all,

I noticed today that my USB3 do not work any more, and after checking device manager, can see a code 10 error for usb xhci compliant host controller

I have tried un-installing and reinstalling this, but still the error.

Trying to update the driver just tells me that the most recent driver is installed.

The option to rollback driver is greyed out.

This worked a few days ago as use these ports a fair bit.

Any ideas?

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RELEVANCY SCORE 67.6

yesterday i booted up my computer and when i logged in it would totally freeze halfway done loading all my startup programs. I finally got it logged in by logging in with the wifi switch off. but when i got on all my network adapters werent there i checked the device manager i had a bunch of new adapters but windows said it couldn't load any of them, i managed to get my wi fi and ethernet back by rolling back the drivers but my hamachi network adapter and a bunch of other ones still wont load. Any ideas?

A:Random Network Adapters Appearing in device manager (Windows 7 x64)

Delete them all one by one and reboot the computer upon reboot the drivers for the devices will be automatically installed again.

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RELEVANCY SCORE 67.6

First time ditching my HP world for a Thinkpad.... I purchased a new old stock T470s still with Windows 7.  Was excited to try something new. I got everything updated using the Lenovo System Update Tool, except for Thunderbolt. I would get repeated "FwUpdateCmd" errors and after tracking those down I found out it was in reference to the thunderbolt update. I tried changes in the bios but kept getting the FwUpdateCmd errors. The Thunderbolt worked just fine on the original drivers and firmware as delivered, AND it showed up in Device Manager.So I decided to check online for the latest thunderbolt drivers and I found there was both a firmware and software update. I checked the date and saw the firmware was dated Jan 19 while the software was Mar 19. So I updated the firmware first. It updates the firmware just fine. However the software won't update because now my thunderbolt is no longer active, meaning it doesn't show up in Device Manager!  It was *always* there before the firmware update. When trying to update the software it says no thunderbolt found. I checked into the readme of the firmware and found this:"- You need to update Thunderbolt Software to version 16.3.71.17(Package Version 16.3.71.300) before firmware update." If that version came out in March and the firmware came out in January..... So what have I screwed up now? And how do I fix it? I've tried a bunch of things, disabled it entirely in bios, removed device, drivers, sofware, re-enabled it, bu... Read more

A:T470s issue with Thunderbolt not working & not appearing in Device Manager?

I've spent 3 hours on this now with no solution. I've got the latest software installed, version 16.3.71.300 and it uninstalls and installs just fine.  I can open up the thunderbolt software program, and verified everything is on the latest.  I've tried changing the Thunderbolt service from manual to automatic and still nothing in Device Manager. I've reinstalled the firmware update after having the correct software version installed, but I still get nothing in Device Manager.  I've attached a picture to show what it's like after it turns on at the start of the firmware update, but before going through the update.  I've tried a USB-C to HDMI adapter and it's not working.

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RELEVANCY SCORE 67.6

First time ditching my HP world for a Thinkpad.... I purchased a new old stock T470s still with Windows 7.  Was excited to try something new. I got everything updated using the Lenovo System Update Tool, except for Thunderbolt. I would get repeated "FwUpdateCmd" errors and after tracking those down I found out it was in reference to the thunderbolt update. I tried changes in the bios but kept getting the FwUpdateCmd errors. The Thunderbolt worked just fine on the original drivers and firmware as delivered, AND it showed up in Device Manager.So I decided to check online for the latest thunderbolt drivers and I found there was both a firmware and software update. I checked the date and saw the firmware was dated Jan 19 while the software was Mar 19. So I updated the firmware first. It updates the firmware just fine. However the software won't update because now my thunderbolt is no longer active, meaning it doesn't show up in Device Manager!  It was *always* there before the firmware update. When trying to update the software it says no thunderbolt found. I checked into the readme of the firmware and found this:"- You need to update Thunderbolt Software to version 16.3.71.17(Package Version 16.3.71.300) before firmware update." If that version came out in March and the firmware came out in January.....  I'm pretty sure my laptop had software version 16.2.55.275 installed when I did the firmware update.  So what have I screwed up now? And how do I fix it... Read more

A:T470s issue with Thunderbolt not working & not appearing in Device Manager?

I've spent 3 hours on this now with no solution. I've got the latest software installed, version 16.3.71.300 and it uninstalls and installs just fine.  I can open up the thunderbolt software program, and verified everything is on the latest.  I've tried changing the Thunderbolt service from manual to automatic and still nothing in Device Manager. I've reinstalled the firmware update after having the correct software version installed, but I still get nothing in Device Manager.  I've attached a picture to show what it's like after it turns on at the start of the firmware update, but before going through the update.  I've tried a USB-C to HDMI adapter and it's not working.

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RELEVANCY SCORE 67.2

I have a gigabyte GA-Z77X-UD3H which uses the via chipset for USB (VIA VL800 chip)

I have an error in system device for Usb xHCI Compliant host controller

I am just wondering what drivers I can use for this?

Also I didn't load any other drivers for my mobo - is this okay (I don't see any available for my motherboard)

Do I need to load any "non Microsoft" drivers i.e. intel

Thanks

A:Usb xHCI Compliant host controller Driver Error

You could try these for USB: Via USB 3.0 Drivers Version 4.90a

Download, install using compatibility mode and reboot. Good Luck!

And these are your motherboard's chipset drivers (select Windows 10): GIGABYTE - Motherboard - Socket 1155 - GA-Z77X-UD3H (rev. 1.0)

Just download, unpack, install and reboot. Best of luck!

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RELEVANCY SCORE 67.2

Hi. First, im on a Lenovo Y510p Laptop. Yesterday, windows updated through windows update and when i logged into my computer, none of my usb ports were working. As in: My external mouse and keyboard were not connecting, they were working just before the update though.(they are new.) Device manager said there was an error with some driver so i tried to update, it said it was where it needed to be, so i uninstalled it, restarted the computer and it was fixed. Now, USB ports still not working, i have an error with this driver:

USB xHCI Compliant Host Controller
Under device status, it says:
Windows cannot initialize the device driver for this hardware. (Code 37)
The specified image file did not have the correct format, it did not have an initial MZ.

Im not sure what other information i should give so here is some stuff that may help:

When i press update driver it says that it is running the latest driver.
Obviously, this driver is under Universal serial bus controllers in device manager.
I use the laptop for mostly gaming.
My mouse and keyboard WERE working before the update the same night.
Any more info that could help just let me know, thanks so much.

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RELEVANCY SCORE 67.2

Hello,

I have a Dell Inspiron 1545 laptop running Windows XP. For some reason Ports is not appearing in the device manager. Anyone know what it might be?

Any help would be greatly appreciated.

Thanks

A:Need Help, I Don't See Ports in Device Manager...?

Anyone?

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RELEVANCY SCORE 67.2

I am trying to install a program to connect a physical therapy device to my laptop and having a problem with changing the port settings. Below, I have copied the instructions sent to me by the manufacturer. The problem is that once I get to the Device Manager folder, I don't see any listing for ports. Can anyone help me to figure out what to do now?

Here are the instructions I received. Thank you very much for any help anyone can provide!
_____________________________
Your problem is to install the USB to serial adaptor correctly. (USB cable to 9 pin male D sub)
If you don't have one let us know.

You can verify the correct installation as follow:

Go to the Start Button ( lower corner on Screen) press left mouse button.

Make following steps:

Control Panel - Device Manager - Ports(COM LPT) - Communications Port or Profilic USB to Serial Comm Port (Port 2)

If the Port is greater than 4 do the following:

Click with the right mouse button on the selected port,
select Properties - Port Settings - Advanced - COM Port Number COM2 ( select COM1 or 2 3 4 aslo if in use)

Start the GIGER MD Programm ; ALL Programs - GIGERMD- Port2

If the message appears NO CONNECTION, setup in the Device Manager another Port 1-4 and start the accordant Port in all programs - GIGERMD Portx

A:No Ports under Device Manager

Bumping. If someone could tell me where to find the ports, it would really help me!

Thanks very much.

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RELEVANCY SCORE 67.2

Hello,

Trying to find in Device Manager the listing for the COM Ports, and how they are set.

Just cannot seem to find it.
Looked in all of the Trfees, but still can't seem to have it show.

Where in Device Manager is it, or what do I have to do to have it show up ?

Thanks,
Bob

A:Device Manager And COM Ports: Where ?

You do not have "Ports (COM & LPT) above Processors? Might try using View > Show Hidden Devices

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RELEVANCY SCORE 67.2

Didin't know where to make this topic

So i disabled com ports under device manager but now when i connect my bluetooth car diagnostic thing to my computer it doesn't give me com ports with what i can connect my laptop to my car

So where can i enable the com ports?

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RELEVANCY SCORE 66.8

I have XP sp3 all updates thru to Dec 12.
I have no devices in Device manager, also no Safely Remove Hardware icon in systray.

I can not get to internet, but have second PC laptop (using it now) using same router.

Any help would be appreciated.

OrangeCat1
 

A:no devices in device manager

No Items Appear in the Device Manager List When You Open It
Restore Safely Remove Hardware Icon - Line 5


 

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RELEVANCY SCORE 66.8

I can't see any devices when I open Device Manager. I see the computer name at the top and now devices. I have tried to see hidden devices and have also tried serves Plug and Play to make sure that was properly set up . Any deas how to fix this?

A:Can't see any devices in Device Manager - XP

Hi .Can you post a screenshot of Device Manager, so that we can see whatever it is that you cannot see?LouisYou've tried what is suggested at http://support.microsoft.com/kb/311504?

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RELEVANCY SCORE 66.8

in my device manager I have some un-configured devices. How do I find out what they are and what driver that I will need? I recently bought a used laptop and reloaded it with XP Pro. The laptop is a Dell D600
? Ethernet controller
? Multimedia audio controller
? O2micro smartcardbus_reader
? PCI modem
? Video controller (vga compatible)
This is the list that is not configured.
thanks
 

A:device manager other devices

I would start off with Belarc Advisor which can be downloaded for free:

http://www.download.com/Belarc-Advisor/3000-2094_4-10574794.html

It will inventory your PC.
 

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RELEVANCY SCORE 66.8

Hello Guys thanks for always Helping out, i wanted to run a particular software which wasnt compartable with vista, i formatted the har drive ti rid vista and insatll my regular software, i did that and i could noth get my ethernet card working, went to device maneger to check my devices to find a lot of '??' on devices such as etherner controlle, mass storage controller, sm bus controller, mobile intel 945 Gm express chip set family,
presently the only thing i noticed is i cant browse with th new toshiba satellite A130/S64656. pls help
 

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RELEVANCY SCORE 66.8

in my device manager I have some un-configured devices. How do I find out what they are and what driver that I will need? I recently bought a used laptop and reloaded it with XP Pro. The laptop is a Dell D600
? Ethernet controller
? Multimedia audio controller
? O2micro smartcardbus_reader
? PCI modem
? Video controller (vga compatible)
This is the list that is not configured.
thanks
__________________
 

A:device manager other devices

Click here for your drivers:

Ethernet controller - Network Driver. Could be either Broadcom or the first Intel driver near the bottom.
Multimedia Controller - Audio Drivers
O2Micro smartcardbus - under Chipset drivers
PCI Modem - Communications Drivers - Connext
Video Controller - Video Adapter - ATI Radeon.
 

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RELEVANCY SCORE 66.8

I'm using windows XP and when I open my device manager there is nothing there. My computer also says I have no sound card no modem, Nothing! When I click on Add new hardware Nothing happens it just gives me an hour glass for about 2 seconds and that's it! I don't know what this could be it worked fine over the weekend I was listening to music all weekend and then on Monday it just did this! Please Help
 

A:My device manager has no devices

System Restore to a time before the problem started.
 

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RELEVANCY SCORE 66.8

Greetings, I recently upgraded my HP EliteBook 8530 (KR151AV#ABA) to Windows 10 (64 bit). I noticed under device manger that i am missing 4 drivers(see image below). I'm having a hard time getting them, need assistance please.

A:Device manager, Other devices?

Hi: You need these drivers... BSD: This package contains the Ricoh Media Card Reader Driver for the supported notebook/laptop models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard. http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe Fingerprint: This package contains the driver for the AuthenTec Fingerprint Sensor in the supported notebook models and operating systems. http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47729.exe Unk: This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally dropped or is abruptly impacted by another object. ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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RELEVANCY SCORE 66.8

Hey there,

When I open my device manager it doesn't show any devices. I've searched several websites but can't seem to find a solution for windows 7 Ultimate that works. Someone have a idea on how to solve this problem?

Kind regards,

Asterix058

A:No devices in device manager.

Start here and read thru the tutorial.
Device Manager - Finding Unknown Devices

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