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Error 0x80070426

Q: Error 0x80070426

I just got this error upon booting and one remedy was to download a tool kit which I do not want to buy, or do a system restore... but from some reason I went on both of my browsers with no problem so why would it recommend that I do a system restore? It also said that the error could be caused by a 'messed' up computer. I barely been using this computer for about 2 weeks, didn't have time to screw it up. Any ideas what causes it and how to get rid of it? Thanks

RELEVANCY SCORE 200
Preferred Solution: Error 0x80070426

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Error 0x80070426

If an error message tried to sell you anything then you may be infected with malware. Download, install, decline trial, Update and run a Full scan with Malwarebytes and SUPERAntiSpyware
to root out any infection.

Next run SFC /SCANNOW Command to check for any damage to System files.

Then run Startup Repair to check over the boot files and booting of the OS.

Continue to establish a Clean Boot, check System Resources, logs, etc from Troubleshooting Steps for Windows 7 reporting back as you go.

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RELEVANCY SCORE 59.6

Hello forum members,

i havent been using my PC for longer period. When i booted it few days back i got bunch of windows updates which i installed. Today my PC started showing black desktop with not genuine warning. Clicking on "More Information" link shows an error dialog that says "The service has not been started."

Here is MGADIAG:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-64CPR-QR3QF-PRR8V
Windows Product Key Hash: eT18wXEi4D3hKk/oB9bGMb/sYwk=
Windows Product ID: 00371-841-8079873-85380
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {36B719AB-531B-4AE5-B2B7-E058154BBDFA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002... Read more

A:WGA error 0x80070426

Hey a little update... i've been digging through the forum ande here are some more useful information i could gather. I couldn't upload whole CBS folder because its about 65MB. Zipped only CBS.log and CheckSUR. Also uploaded Windows update log.

CHKDISK c: /r - no errors
sfc /scannow - no errors

Some commands output:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sc qc sppsvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>sc qc sppuinotify
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: sppuinotify
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SPP Notification Service
DEPENDENCIES : EventSystem
SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\Wi... Read more

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RELEVANCY SCORE 59.6

Help. I am recently getting this error message"An error has occurred during initializing" Error code 0x80070426 from a couple weeks ago, my computer is now shutting down after about 30 minutes of activity. this happens regardless of battery or AC power supply upon restarting, the computer opens right back to where I left off( except if I haven's manually saved my work) can anyone help me? ThanksNiki

A:error 0x80070426

Hi, Nikiandjim. Press Control + alt + delete Then open task manager, find Wndows Defender Service right click on it and click Stop then Open Control Panel and click Programs & Features and Uninstall a Program and Uninstall Windows Essentials and restart If I solved your Problem please click "Accept as Solution"

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RELEVANCY SCORE 59.2

We have a few Server 2008 R2 Standard Edition servers that have recently begun to fail KMS activation. Many other equivalent servers in the environment continue to activate with no problem. There are no errors reported on the KMS host side.
I'm pasting the report from MGADiag.exe 1.9.0027.0 below. Please let me know if other information is required, and thanks!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YTKYR-T4X34-R7VHC
Windows Product Key Hash: /uTAWFVa/vPwhjyCok7KW4mCaqQ=
Windows Product ID: 00477-001-0000421-84473
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00030010.1.0.007
ID: {A6B202BC-3FAE-4269-9F24-DA51D6031368}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Server 2008 R2 Standard
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160210-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result:... Read more

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RELEVANCY SCORE 58.4

I just purchased a Surface 2 tablet. I have been anticipating being able to spend some time browsing and playing games. Because it is a Microsoft product I find myself visiting the Microsoft store. I was able to download three games from the store. After
that, and after one or two updates to my tablet, I found that I started receiving a message that said it was unable to download the games, and gave me the error code I listed in the subject heading.
I am extremely dissatisfied with my Microsoft product so far, and I do not find that the errors in the tablet are helping this. What does this error code mean? How can I fix it so that this thing wasn't a total waste of money?

Note: It has updated several times since the error code started coming to me, and nothing has changed as regards this problem.
I'm assuming there is some competency in the company forums; please assist me with clear instructions.

A:Error Code 0x80070426 on Windows 8

Hi,
This error stands for that The service has not been started.
I recommend you open Services by searching Service in Search charm, and clicking View local services.

Locate to Microsoft Account Sign-in Assistant service, double click to open the service properties.  
If the service is running, click the STOP button. Try changing the startup type to
Manual if you've been having issues with it set to Automatic.
Let's see if we can get this issue fixed. Kate Li
TechNet Community Support

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RELEVANCY SCORE 58.4

Hello,

After my ACER with Windows 7 Home premium 64bit (from Staples) worked fine for about a year I am having trouble with 'not genuine' errors.

Prior to the errors, there were some problems over a couple days near the end of March where I found Avast AV was not running, I switched between a couple of different anti-virus programs, and also switched from a wired connection to a TP-link USB wifi stick that had some driver trouble. One morning (still near the end of March) the computer would not start and kicked into Startup repair which did not find anything. From here I selected to do a system repair and everything has been fine since except for the 'not genuine' errors. I vaguely recall an activation step or a activation popup on a later start up but believe (if I did) that I skipped it. I am now running AVG antivirus and been running Malwarebytes and there have no virus/malware problems.

The 'not genuine' errors now tend to occur once a week, usually after a Windows Update, then seem to go away for a few days (Computer->Properties->Windows Activation show status okay with the product id). A few days later when Windows Update runs then the 'not genuine' errors start again.

Below are TWO MGADiag reports. The first I ran when the most recent error popped up and the second was after I ran CHKDSK C: /R & SFC /SCANNOW (neither showed any issues).

In the event viewer I see plenty of 'The Software Protection service failed to start. 0x80070002 6.1.7601.17514' errors... Read more

A:Not genuine messages; error 0x80070426

You have a number of issues.
1) You have an error message often associated with disk/file corruption
2) Your Software Protection Service is not running
3) you have a Volume Licensed version of Office 2007 installed.

You seem to have already checked for sorruption problems - but you haven't specified what the results of either the CHKDS or the SFC were.
Please do so - and also the results of the following.....
Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.

If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc


Here are some instructions to maike life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on the highlight – s... Read more

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RELEVANCY SCORE 58.4

im getting the same error message , im not a tech guy but ive learned a few things , first the update errors might be due to a trojan , it affected the registry on my laptop after i downloaded Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x64

Installation date: ‎2/‎25/‎2009 9:10 AM

Installation status: Failed

Error details: Code 800706BE

now i get the 80070426 error code , spybot found a reg error and my norton found a graybush backdoor virus , it was found after i tried to install the above update , i'm probably going to have to reinstall vista , or switch to linkus

A:Vista SP1 install error 0x80070426

Hi -

I moved your post from the 13 month dormant and now closed Vista thread - http://www.techsupportforum.com/micr...0070426-a.html

This new thread is for your particular system problems only.

So far, I was only able to find this MS KB on Vista SP1 install failure error 0x80070426 -

http://support.microsoft.com/kb/930379

See if it helps. SP1 out now for > 1 year - have you had SP1 install problems this entire time or are they more recent?

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 58

These are the instructions I found googling my problem:

1. Type services.msc, and then press Enter.
2. In the list of services locate Software Licensing
3. Right-click it, select Properties
4. Change ?Startup type:? to Automatic, then click OK
5. You may then need to select Software Licensing again then click ?Restart the service?
(from Windows Activation Error, Error Code 0x80070426? - Microsoft Community)

My problem is I can't start the Software Protection. A few minutes later, it just turns itself off. So without starting it, I can't even change the Startup type.

A:Error 0x80070426. Also can't activate Software Protection!

Update!

I found a way to change start-up type by editing regedit.

Here's how:
ctrl + r
regedit
enter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sppsvc
Double click 'Start' key to change value
Do the same for 'DelayedAutoStart'

Change accordingly:
Automatic (Delayed Start)
DelayedAutostart = 1

Start = 2

Automatic
DelayedAutostart = 0

Start = 2

Manual
DelayedAutostart = 0

Start = 3

Disabled
DelayedAutostart = 0

Start = 4

Now, my problem is that the service turns itself off automatically, after a few minutes. Someone please chip in.

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RELEVANCY SCORE 58

Hi! Once i've started my computer the "Network" icon is kind of "searching" but after a while it becomes red like I have no internet access. But I do got internet, I can go the internet but I can't open anything in the start menu. Then after a while agian, the icon becomes "normal" and everything works fine. The code I get when I troubleshoot is "0x80070426" and the troubleshooter wont start. This is kind of annoying, I am using w7 ultimate. Please help me to fix this problem!!!!!!!! BIG NEED OF HELP!!!!
/Happinezz.

A:Error code 0x80070426 network problem! HELP!

Anyone?

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RELEVANCY SCORE 56.4

I still have the receipt from purchasing Win7 years ago, it is genuine.

This morning on boot I got a black background and the 'this copy of Windows 7 is not genuine' notice in the bottom right corner. I rebooted twice, same result. I found a thread and did this in an admin CMD window:

SLMGR /REARM

and rebooted, came back up with the genuine message flashing for a second then disappearing.

I went to see if Win7 was activated and it wasn't, gave me the 0x80070426 the service has not been started error when I tried to reactivate it.

Here is my MGADIAG:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YW933-W94HG-FQFD9
Windows Product Key Hash: UZEzhJ2z+nNIoKvRgPYxSRmXz34=
Windows Product ID: 00371-177-3538011-85774
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06F48FC3-E07E-4364-B3F5-A0A565EC6242}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N... Read more

A:Windows 7 Build 7601 not genuine, cannot reactivate, 0x80070426 error

I also cannot open Office 2010 apps, the license is no longer valid. Since I have to have this now I'll do the repair/reboot process for Office.

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RELEVANCY SCORE 56

Hello,
 
I have been experiencing the subject-mentioned problem with my laptop since yesterday, along with a few other issues most likely stemming from it. There have already been a few attempts to resolve it, ones I will explain in a bit, but a lot of my searches yield final solutions recommending reinstallation of Windows 7. As that solution is certainly a last resort for me, I decided to seek help on here, especially since my computer has done something unexpected in the past hour. Anyway, to begin with:
 
Computer specs:
HP Pavilion m6-1045dx (I've had it since August 2012)
Windows edition: Windows 7 Home Premium, Service Pack 1
64-bit Operating System
Processor: i5-3210M CPU @ 2.50GHz
Ram: 8.00 GB
 
Summary of past day, with problems bolded:
 
My computer was last working properly about 23 hours ago when I was using it to browse the internet and study. Both Chrome [open with about 11 tabs] and Firefox remained open from start to finish of that usage. However, they were mainly in the background as I was studying more and, therefore, switching between folders, Microsoft Word, and Adobe Reader. I would also like to note my internet connection was provided by using my university's campus network. This specific network does require a campus login unlike another campus network, but I still believe it to be a factor in the events to follow. Anyway, before putting my laptop away, I last recall putting it to sleep by pressing the power button. I am a bit worri... Read more

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RELEVANCY SCORE 55.6

Hi there,
I have recently purchased the HP Asus EEbook X205 which has windows 10.
When I log in to my Hotmail account, the emails in the inbox are more than a month old.  When I click on "fix this" an error code comes up:  0x80070426.  I have checked the email server settings and tried changing them but it makes
no difference.  I have also checked the Sign-in Assistant in the Local Service settings.
This is becoming very frustrating.  Please can you help?
Kind Regards, Lee

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RELEVANCY SCORE 47.2

I have windows 7, and keep geting a Warning!System under attack. I can't even get on the internet now, getting error code 0x80070426. How can I get logged onto the internet? I try to set up the connection, but cannot. it says a problem is preventing the troubleshooter from starting.

A:0x80070426

Can we get more information such as computer type, model number, and general specs? Also is this a new computer?

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RELEVANCY SCORE 46.4

I am trying to install Pulsar but it always display this message. "Something happened and your purchase can't be completed. Error code: 0x80070426". Another one is "We're sorry, but something went wrong. Your account wasn't changed to this
microsoft account. Code:0x80070426. Kindly assist. Thank you.

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RELEVANCY SCORE 45.2

from OneNote 2016
Bob's Notebook-Couldn't sync
OneNote needs a password to sync this notebook
Clicked on Sign in Select the account you want to use with OneNote
Use this account (Highlighted) [email protected] (Microsoft account)
Clicked on Continue
Something went wrong Try again later
0x80070426
Send Feedback
Cancel
Haven't been able to find a solution for this OneNote problem. Tried to repair with FixWin10, Tweaking.com-Windows Repair, Ultimate Windows Tweaker, and Settings:Update & Security: Troubleshoot:Troubleshooter.
Any suggestions, links, etc would be greatly appreciated!

Aspire E5-575 Signature Edition
TSG Sysinfo
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 3930 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 930 GB (877 GB Free);
Motherboard: Acer, Ironman_SK
Antivirus: Windows Defender, Disabled
 

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RELEVANCY SCORE 24.8
RELEVANCY SCORE 22.8

I'm running Windows 7 Pro on my Dell laptop. This laptop has been in storage and hasn't been turned on in a year. Originally, all I wanted to do was use iTunes. The problem:
 
It made me update it in order to use it, but I got an error.
 
I un-installed it and tried downloading a fresh copy and I get the following error:
After some Googling, I read that not having the latest Windows .NET framework might be the problem. Sounded reasonable so I fired up Windows Update but that gave me an error and wouldn't start checking for updates.
 
I managed to get it to check for updates, but now when it starts the process, I get the following:
I Googled the error code "8007007E" and tried a few things to try and fix it.
 
I downloaded the windowsupdatediagnostic.diagcab, found on Microsoft's site, here:http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-7
I tried resetting the Windows Update reset tool, using "MicrosoftFixit50202", found here:http://go.microsoft.com/?linkid=9665683
I download the system readiness tool, found here:https://www.microsoft.com/en-us/download/details.aspx?id=3132
I tried a clean boot.
 
I tried renaming the Windows Update Softwaredistribution folder.
 
None of this worked.
 
I ran the System File Checker tool (SFC.exe) and the results said I had bad files, but I don't know how to fix them. It generated a CBS log, which is too large for me to post (10MB) , so I've uploaded to dropbox,... Read more

A:Windows update error.. System File Checker integrity error..iTunes install error

Open the Command Prompt, copy and paste the commands below one at a time followed by pressing Enter after each command.
 
net stop wuauserv
 
rmdir /s %windir%\softwaredistribution\wuredir
 
net start wuauserv

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RELEVANCY SCORE 22.8

Symptom:
The URL of a shared folder on the LAN,  copied into Windows Explorer address bar produces the Network Error in the above title.
Network Error: WIndows cannot access
\\server.LAN.com\MySharedFolder   Error Code: 0x8004005 - Unspecified error.
But from a Dos terminal, Windows Explorer can open the same location just fine.  From DOS terminal:
start

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RELEVANCY SCORE 22.8

I had a very bizarre problem today. I downloaded about 50 .mpg files and put them into a folder on my desktop. I opened one of them, and it worked fine, but after that every time I even opened the folder that the files were in, only half of the thumbnails would appear and then it would tell me that I had a Visual C++ Runtime Error, from explorer.exe aborting. At the same time as this, windows would pop up a little message saying that my virtual memory was low. Later, it popped up a message saying that my Media Player needed to be reinstalled and that my Norton Antivirus needed to be reinstalled. Then it disabled my Norton Firewall and my Norton Antivirus. Lastly, I started getting error messages telling me that my soundcard needed to be configured to handle voice files, by enabling hardware acceleration. The only problem with that was that Windows would not let me access the advanced sound settings!

I am running Windows XP (all patches up to date), 256 MB Ram, 75 Gig HD - so I figured the "low" virtual memory had to be an error. I tried tripling the virual memory to 1GB and also tried letting Windows automatically set the virtual memory size, but neither of these fixed the problem. My immediate thought was that it was a virus or trojan, but Norton VirusScan, Swat-It Trojan Scanner, and System Suite VirusScan all failed to detect anything, and all of them have their definitions up to date.

I ran a Google search to see what other things I should try and none of the... Read more

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RELEVANCY SCORE 22.4

I am getting a blue screen after I attempt to login to a pc.

Verification error in wmiacpi.sys (WMD driver error) 20e

wmiacpsi.sys = 152f at B9BAB852F

I have run the Dell diagnostic and everything passed.
This is a Dell laptop latitude D531. Dell just replaced the hard drive about 10 days ago. It worked fine until Monday.

Any any what this may be?

A:Blue Screen Io Error. Verification Error In Wmiacpi.sys (wmd Driver Error) 20e

Are you sure of the spelling of the 2nd file name? If so, Google doesn't give any results for it - which is suspicious.The first file name ( wmiacpi.sys ) is a Windows file that's used to help manage the ACPI settings in your system. http://www.bleepingcomputer.com/filedb/wmiacpi.sys-7763.htmlA BSOD error will usually point to the file that the error occured in, but this may not be the source of the error. Here's a link on how to find more info about the BSOD message: http://www.bleepingcomputer.com/forums/top...tml#entry409491Once you locate the .dmp files for the event, you can use this link to generate an analysis of the dump for us to have a look at ( http://forums.majorgeeks.com/showthread.php?t=35246 )

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RELEVANCY SCORE 22.4

The error onpage of Dell Start Page Trying to edit weather and the error message shows up. the error message is as follow: Line 2 Chasr 316 Error "HTML" is null osr not an object Code O URL HTTP:www google.com/IG/dell?HL=en&client=Del Would you send me an e-mail with the answer, please.

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RELEVANCY SCORE 22.4

Ive just bought some new memory (TWIN2X4096-8500C5C G), the new memory doesnt seem to work unless I only add one stick, and even with that I get blue screen errors.

So from reading a few pages on teh internet I put my old memory back in, and ran windows driver verifier. Upon restarting I got and keep getting teh following BSOD.

IO SYSTEM VERIFICATION ERROR in wmiacpi.sys (WDM driver error 20e)

[wmiacpi.sys+152f at B7C5C52F]

A:Blue Screen IO Error. Verification Error In Wmiacpi.sys (WMD Driver Error 20e)

If the system ran fine...before you added RAM...then you need to see if the new RAM (by itself)...works.The new RAM may not be compatible with your old RAM, in which case the system will run fine with one or the other...but not both.The Driver Verifier tool is tricky to use, I would disregard that effort...for the moment.Remove your old RAM...put the new RAM in...see if the system works properly.FWIW: http://www.bleepingcomputer.com/forums/t/153175/blue-screen-io-error-verification-error-in-wmiacpisys-wmd-driver-error-20e/Louis

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RELEVANCY SCORE 22

Hello there. I have been redirected here by jamanji, whom has been most helpful by the way.
My PC crashed a little over a week ago.
Rather than retype everything, I would like to give you the link to my post.
I am not 'Tech' per se, but I would like to try and resolve my problem myself,
To make a long story short... I had error 0xc000000f. I have 2 threads on the subject, but the first thread was useless.( I think)
I read gregrocker's tutorial.
I made a Kaspersky Disc. I have a Pop Up from Kaspersky.
saying if I continue...........

Here are the links.

confused by what type of disc to use

Error 0xc000000f

If you read this...Thank you for your time.

A:Burnt out from error error error! Time to go back to Paper.

Ok mate one thing straight up the Kaspersky only requires a CD you can use a DVD but seriously a waste of useable space. Have been using Kaspersky security and tis rescue disk for years now so just the CD mate.

Just follow the prompts when you run the disk. It will boot (of course) but will not need Windows to do anything.

There are other options -

Bootable AntiVirus Rescue CD for Windows: Free Download any are good and again do not require Wndows to run.

If you can get it going then I would try this
http://support.kaspersky.com/viruses/utility < the top scanner TDSS Killer

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RELEVANCY SCORE 22

I have got error 0x8007371 when I tried to install .netframework 3.5 which was required to install windows essentials.
I ran DISM command to fix 0x80073712 error, and received another error message in the command prompt: Error 14098 Component store has been corrupted.
THen I ran sfc/scannow which gave another error "An error occured during installation of assembly component".
This is such a bul grab, can someone help
Thankz

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RELEVANCY SCORE 22

Hey guys, having trouble getting XP to Update, well it did Update MSRT and failed on Flash as usual because I removed Flash.  The only thing I can think of that I changed was my Router settings to more aggressive, but it has not affected Windows 7?
 
This is the ms document on it: https://support.microsoft.com/en-us/kb/883820
 
I tried all the stuff they say there but none works.  I have SP3.
 
I am also being sent to this site, which don't look like it should.
http://windowsupdate.microsoft.com/
 
Thanks pcpunk

A:HTTP Error 500 - Internal Server Error, Error 0x8ddd0010

All good now!

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RELEVANCY SCORE 21.2

so i recently had this virus and someone on these boards helped me remove it. ty for that! but after 2 reboots it has come back..and with more errors this time like the explorer and drwatson. and also can you tell me why i have to do "open as" instead of just clicking on text documents? it says access is denied. i didnt do anything to get it again nor did i dl anything. anyway here are my logs any help is appreciated.
Gmer.txt
Hijackthis.txt
DDS.txt

A:Csrsc.exe error, Drwtsn32.exe error, explorer error

I have reasons to believe that you have a file infector onboard.
Please visit this website - http://virusscan.jotti.org
Submit the file for a comprehensive scan & then post the results back here.

C:\Windows\system32\cmd.exe

If it's virut, you need to wipe the machine immediately. Do not connect this machine to another one for you will infect that one too

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RELEVANCY SCORE 21.2

Ok so my first problem was what I thought the sasser worm. I researched it online and I can't find any traces of it anywhere now. I ran a few spyware checkers and stuff and I think I may have messed with some registries.

Now I cannot access the internet and heaps of things are stuffing up. I disconnected my internet and upon startup get this.

A "Data Execution Prevention" window that closes "Generic Host Process for Win32 Services".

I press OK and that goes away. I found some suggestions online but none of them seem to work. That's my first problem.

My computer runs fine until I connect my internet. It runs alright for a minute or two before I get this error.

The instruction at "0x00401000" referenced memory at "0x00401000". The memory could not be "written". Which has recently been appearing at the same time as AVG saying a threat has been detected at "C:\WINDOWS\drivers\atimixx8.sys"

After this has come up I can press OK to terminate the stop error, or cancel to debug. Either one does nothing but stops my internet from working, and the internet on other computers in my house (we are all on a network). When I try to heal/move to vault/delete the AVG threat, it says I don't have permission.

I've thought about just formatting, but I have seen people who say that even with a format, the problem still persists.

Please help!
 

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RELEVANCY SCORE 21.2

Just got a new computer and am trying to install my Philips Mini HiFi sytem. Contacted their support centre and they don't know what to do! The stereo system simply plugs into a usb port and plays your audio through their system. The only difference between the system it worked on a few days ago and now is that I am running Windows Professional x64.

The problem:

three things to install:

1. the Philips drivers. Philips support got me to download their drivers for Win XP.

When I install this the error rec'd is: "Install 2.15 setup. While installing drivers Plug and Play error detected. Please reboot and try again". I reboot and try again, same thing.

2. The program "Sound Agent" to run the show. When I install the Sound Agent program, the error rec'd is: "VDI32.exe has encountered a problem and needs to close".

3. MusicMatch to channel the audio through to it. (Seems ok but tells me it's out of date - no biggie I can deal with that).

In Device Manager there is "Unknown Device" listed under System Devices shown to be not installed (the yellow exlamation mark through it). When I try to Update Driver it says, "Cannot Install this hardware. The hardware was not installed because the Wizard cannot find the necessary software".

Finally, whenever I reboot I get the error message: "The QVE bus driver is not detected. Reinstall the Qsound Virtual Audio Devices Bus Enumerator driver".

I have reform... Read more

A:A Real Tough One. PnP error, VDI32.exe error and a QVE error. Help Please

Your link is not working, but many things don't have 64 bit drivers. Did the drivers say for XP or specifically for 64 bit?
 

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RELEVANCY SCORE 21.2

Greetings!

I am having a problem with the above error message (error:syntax.error) when I'm running Firefox.

I have uninstalled Java and reinstalled it, but still the same problem.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8099 Mb
Graphics Card: Intel(R) HD Graphics Family, -238 Mb
Hard Drives: C: Total - 698475 MB, Free - 580394 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled

Thanks,
Barbara
 

A:Error Message error:sytax.error - Firefox

See if you can find help here.

http://www.java.com/en/
 

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RELEVANCY SCORE 21.2

My pc reboots for no reason when I try and access my network folders. I get the following errors in Event Viewer.


************************************************** ******

Event Type: Error
Event Source: ipnathlp
Event Category: None
Event ID: 31008
Date: 2004/11/10
Time: 07:33:55 PM
User: N/A
Computer: GIGS
Description:
The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 00 00 o...

************************************************** *******

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2004/11/10
Time: 02:40:01 PM
User: N/A
Computer: GIGS
Description:
Error code 00000051, parameter1 00000004, parameter2 00000001, parameter3 e12cfe18, parameter4 00008080.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 35 0000005
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 34 2c 20 000004,
0038: 30 30 30 30 30 30 30 31 00000001
0040: 2c 20 65 31 32 63 66 65 , e12cfe
0048: 31 38 2c 20 30 30 30 30 18, 0000
0050: 38 30 38 30 8080


**********************************... Read more

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RELEVANCY SCORE 21.2

I am using a WD Proxkey DSC and while signing I am getting the following error"
"The Windows Cryptographic Service provider reported an error: The parameter is incorrect. Error Code: 2148073511"

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RELEVANCY SCORE 20.4

Hello all,

I have a problem with Windows Update agent on Windows 7 SP1 enterprise.
We are using Configuration Manager 1606 and Windows 7 SP1 and about 140 computers works without any problem.
On the other 10 computers I got the following error message in the windowsupdate.log:
WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
WARNING: SOAP Fault: 0x00012c
WARNING:     faultstring:Fault occurred
WARNING:     ErrorCode:InvalidParameters(7)

I've tried several actions although none does any help. Here is the list of actions:
- upgrade windows update agent to the latest version
- windows update agent reset by this instructions https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components
- empty Temporary Internet files
- check the rules and blocked traffic on windows firewall and physical firewall between server and workstation vlan
- sfc /scannow

It looks like significant Windows 7 error, although reinstalling is not my option.

Thanks for any help!
GregaR

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RELEVANCY SCORE 20.4

hi....
i have promblme , i do not know how to fix it..
i have kodak scnners i1220 plus
i have RD Web Access
the promblme is..
I have a system based on Oracle has been connted with one scanners( i connected with scanners) When i do a scan shows me this a message
(Scan Error Error while Scan::0::LEAD Error: Twain source manager no)
and
(Scan Error
Error while Scan::0::LEAD Error: Twain DS is connected to max possible apps)

Knowing that the scanner system has worked to windows xp but when we tray on Windows 7 does not work
why..............
i have pormission administrator and i setup the scnners drivers agine still same problme..
.......
i have windows 7 professional
service pack1
hp compaq 6200 pro MT PC
intel(R) core(TM)i5-2500 CPU @ 3.30GHz 3.29 GHz
4.00 GB
32-bit operating systme

A:Scan Error Error while Scan::0::LEAD Error: Twain source manager no

It's possible that TWAIN DSM is missing on your Win 7 machine. You can get it here and try again.

Catherine Sea
Dynamsoft: Provider of version control solutions & TWAIN SDKs

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RELEVANCY SCORE 20

Hey to all.
I am new to this forum and I want an answer with an ERROR.
My ERROR is "Fatal Error,NET_SendPacket ERROR : NO ERROR"(the same as title of the thread)
it occurs whenever i try to play counterstrike 1.6,counterstrike condition zero or half life 1 over LAN with another computer on the same network.But as soon as i start the game in this computer OR try to find any LAN server the Other PC which is the LAN server has this error and it exits the game on that computer only and as a result I get no LAN server.
I first thought of googling this error out but nothing worked out like the QoS uninstallation and tweeking the administrative tools>Local Security Policy.(honestly i just tried these two because i cold not understand or read any further)
Ohh and I have just re-installed the windows xp sp2 on this system.
If Any Additional Information is required please let me know.
So can anybody help me?
and please be simple i am not a geek or nerd ya know,so HOW?
 

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RELEVANCY SCORE 20

Hello,Ok so I have many issues with my laptop.First of all one day it failed and it was giving me the Hard drive not found (3F0) error.I decided to buy a new hard drive and still the same.Then I inserted a bootable usb (windows 7 pro 64bit) and tried to install windows.Then on the screen that I had to select the drive, the hard drive was shown.When I pressed to install windows a new error appeared. (ERROR CODE 0X8007045D).I devided to start over. Then again a new error appeared (Error 0x8004240f)I am really frustrated.What's wrong?Any advice?Thank you

A:3F0 Error, Error 0X8007045D , Error 0x8004240f

@ptheodoulou4abc? You need to partition the drive into one whole drive. You can use any free partition tool on-line. http://download.cnet.com/MiniTool-Partition-Wizard-Free-Edition/3000-2094_4-10962200.html REO  

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RELEVANCY SCORE 20

Hello there. Recently my computer have just randomly shutdown meanwhile i'm playing games like CS;GO, League of Legends. The screen will just turn black and it will start to make one hell of annoying noise untill it reboots.

I've updated all my drivers. Tested my memory. Tested my RAM. Run a virus scan. Checked the heat on my Graphic card and CPU. and all seems to work just fine.
This is the errors i get:


Code:
Log Name: System
Source: EventLog
Date: 25-12-2013 19:10:41
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Snaski-PC
Description:
The previous system shutdown at 19:08:21 on ‎25/‎12/‎2013 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-25T18:10:41.000000000Z" />
<EventRecordID>2045</EventRecordID>
<Channel>System</Channel>
<Computer>Snaski-PC</Computer>
<Security />
</System>
<EventData>
<Data>19:08:21</Data>
<Data>‎25/‎12/‎2013</Data>
<Data>
</Data&... Read more

A:Error 41, Error 1001 and error 6008.

Hi Snaski.

It is some display/graphics related issue.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Let us see a screenshot of the furmark window, just before you close it.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Install the NVIDIA DRIVERS 314.22WHQL only.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
PhysX
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
Let us know the results.
_____________________________________________________________________________________

Code:
*******************************************************************************
* ... Read more

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RELEVANCY SCORE 20

I've just install windows 7 home premium 64bit and got 4 times of BSOD.

for the first time error code is 0x0000001a
for the 2nd time error code is 0x0000003b
for the 3rd time error code is 0x0000003b
for the 4th time error code is 0x000000d1

I also attach minidump files and text files that I got from sf dianostic tool.



And another problem is I try to follow the instruction in this thread
How to fix BSOD caused by ntoskrnl.exe and ntkrnlmp.exe
and now I cannot start the normal window, I have to run in safe mode with network.



in the reply #4 that zigzag3413 post

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here... Read more

A:BSOD by ntoskrnl.exe, error d1, error 3b, error 1a

For now, I do a restore point and be able to run the normal window7.

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RELEVANCY SCORE 19.2

Hello.
I wonder if you can help me.
I keep getting error 0x800f0906 when running DISM /Online /Cleanup-Image /RestoreHealth.


DISM /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384
[==========================100.0%==========================]
Error: 0x800f0906
The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required to restore the feature.
For more information, review the log file.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
*********************
relevant bits from it seem to be:
Checking System Update Readiness.

(p)    CSI Payload Corrupt            amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.8.9200.16927_none_28265fa316d944b7\wuaext.dll
Repair failed: Missing replacement payload.
(p)    CSI Payload Corrupt            amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.8.9200.16927_none_28265fa316d944b7\wushareduxresources.dll
Repair failed: Missing replacement payload.

Summary:
Operation: Detect and Repair
Operation result: 0x800f0906
Last Successful Step: Entire operation completes.
Total Detected Corruption:    2
    CBS Manifest Corruption:    0
   &nb... Read more

A:Error when running DISM /Online /Cleanup-Image /RestoreHealth - error 0x800f0906

Hi,
Please upload the DISM.log files into OneDrive and post us the link here. The DISM log file can be found at
C:\Windows\Logs\DISM\dism.log.
Besides, for the CSI payload corrupt issue, please take a try to reset the Windows update components. Then try to run the command and check the results:
Follow this guide: How do I reset Windows Update components?
In addition, update the system to Windows 8.1 will make a better usage of the features and functions offered.
Windows 8.1 and Windows RT 8.1 build on
Windows 8 and Windows RT, to bring you enhancements in personalization, search, apps, the Windows Store, and cloud connectivity, and has the security and reliability features you expect from Windows. It's fast and made to work
on a variety of devices?especially on the new generation of touch devices.
For more information regarding update to Windows 8.1 from Windows 8. please see:
Update to Windows 8.1 from WIndows 8
Best regardsMichael Shao
TechNet Community Support

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RELEVANCY SCORE 19.2

I posted this earlier but reposted this and erased the old thread because I have more information now and have narrowed down the problem (I hope).This problem just happened yesterday after I had to manually shut down (used power button) my computer after it froze. Now when I try to load up IE, it "halfway" opens up (you can see parts of the interface) and just freezes. I thought maybe it was an IE problem, but if I try to load up Firefox (even without loading up IE first), nothing happens -- it won't load. I load up the Task Manager and firefox.exe is there as a process even though it hasn't loaded. The only way I did figure out to surf the net is to load up "My Computer" and enter a web address from there manually. But even when I do that, if I click on any link that opens up a new window, IE will try loading that new window up which freezes. Right after this happened, I get a "Generic Host Process for Win32 Services Error" (still do every now and then. I also d/l'd the "patch" for this from Microsoft's website to no avail) which says something about svchost.exe and some other exe's. I think it has something to do with networking because I loaded up "Event Viewer" from the Control Panel and I managed to track down the error I get *each* time my computer starts up These errors I get are *all* dated right after I had to manually shutdown the computer and when the problems began. Here it is:Source: DCOMEvent ID: 10005DCOM got e... Read more

A:Generic Host Process For Win32 Services Error / Dcom Networking Error -- Help!

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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RELEVANCY SCORE 19.2

I have an Acer 6920, Vista, and I have taken the following actions after the computer would not boot:
a. ordered reinstall disk from Acer
b. reinstalled the system using the four disk
c. worked with computer normally for three weeks
d. encountered the original problem again of not booting
e. tried to go back to factory settings using the reinstall disk from Acer
f. after 65%, encountered the 0XD00000A error
g. tried again, and encountered the same error

Is this a Vista problem, an Acer problem, or something that happens often?

Any help would be greatly appreciated.

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RELEVANCY SCORE 19.2

Hey guys, i want to thank you ahead of time for helping me.

This BSOD is a pain in the butt.

Intel Pentium 2.8GHZ
RAM 3.5
32 bit OS
Intel GG965 Express Chipset Family

I have already reinstalled the operating system multiple times, i think its a faulty graphics card, but i want to be 100% sure before i go and shell out the $$ for a new one

Please help The blue screen error points to igdkmd32.sys & it also says GRAPHICS_DRIVER_TDR_FAULT

A:BSOD error.. Restarts, but power button stays on, graphics card error?

STOP 0x00000116: VIDEO_TDR_ERROR (go to top of page)

Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card (see Significant Posts section below)

http://www.carrona.org/bsodindx.html#0x00000116

Incase you have overclocked your GPU reset it to the default.
Update your graphics driver to the latest stable version

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RELEVANCY SCORE 19.2

Hi,

I've been having Kernal data inpage error which I assume is from a faulty harddrive (or maybe the RAM?!). I occasionally get a disk check during bootup, which didn't seem to help. I was saving up to buy a hybrid SSD/HDD drive before replacing it, but now it seems a bit too late.

Yesterday after a windows update, I rebooted my computer and the desktop was running very slow, nothing would open, explorer.exe would crash, I would be stuck in desktop until I force shutdown by holding the power switch (Shutdown didnt work), after doing this once or twice, I now get a BSOD again with a registry error right after the desktop loads for 1-2 seconds. X051 error code I think.

What step should I take now to diagnose the problem?
Thanks!
 

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RELEVANCY SCORE 19.2

I have windows live mail 2008 Build 12.0.1606 installed on windows xp and everytime a few seconds after i close wlm i get a windows live mail encountered a ploblem and has to close error that tells me to send a report..this happens 80 percent of the time after i close the windows live mail application...By the way i have disable error reporting checked on advanced properties and disabled on services also ...i noticed on the task manager that the wlmail exe process is still running after i close the application and that seems to be the problem..Is there any way, fix or some program that i can get the wlmail.exe process to close at the same time i close the windows live mail application so i dont get this send error report message anymore ?

error i get ^

wlmail.exe still running after closing application ^

A:windows live mail 2008 (Build 12.0.1606) error report error

Hi gbp007,

Try to End Process the extra wlmail.exe file in the Task Manager Processes to see if it will stop the error for you next time.

Task Manager - Open and Close Applications and Processes

Shawn

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RELEVANCY SCORE 19.2

Help, can't print anything and can't find out how to fix that error code

A:Printer Spooler has a error message <Failed to Read Description. Error Code: 193 >

Hi, go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt (copy paste)


Code:
sc queryex spooler > 0 & notepad 0
(press enter) I am guessing we will see error 1058.

Next still at cmd type:-


Code:
net start > 1 & notepad 1
(press enter)

Please post both notepad entry's here.

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RELEVANCY SCORE 19.2

My System :
Windows XP Professional
Intel core 2 duo CPU T8100 @ 2.10GHz
1,99 gig of ram
Mobile Intel GMA X3100

My system sometimes restarts both in and out of games and so far have left these 2 events both 1003 and mini dumps as follows:

Event ID: 1003, Category: 102, Source: system error.

Error code 000000f4, parameter1 00000003, parameter2 87f91020, parameter3 87f91194, parameter4 805d297e.

Please help me, don't know what to do!
 

A:Random restarts -event id 1003 -system error- error code 000000f4

Your error is 0x000000F4: CRITICAL_OBJECT_TERMINATION
One of the many processes or threads crucial to system operation has unexpectedly exited or been terminated. As a result, the system can no longer function. Specific causes are many, and often best resolved by a careful history of the problem and the circumstances of the error message. One user, who experienced this on return from Standby mode on Win XP SP2, found the cause was that Windows was installed on a slave drive


The driver citted is crsss.exe and is an important part of your Windows OS.


See this link and read #2 to get some idea f what this driver does: http://www.liutilities.com/products/wintaskspro/processlibrary/csrss/


* It might pay you to do a security scan with your antivirus, etc.
 

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RELEVANCY SCORE 19.2

Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll

I get the above error while i try formating my computer. i restart my pc then i boot up xp cd, then it loads, and gets to say Starting Up Windows, cd stops, then goes black then blue and ntdll.dll error. Another error

Missing Operating System

I get this error when i try to start my computer.

I am using a compaq laptop......Please help me out.

A:Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll ERROR

Hello ,

what you need to do is erase the harddrive then do the reinstall , you can get a free program that you can create a bootable cd to do this with from here

(http://www.majorgeeks.com/Dariks_Boo...uke_d4596.html)

or you can download the tools to do this from the manufacturer of the harddrive

either way you will have to make the bootable cd

make sur you read the instruction on the way to use the program

then start your system then put in the cd / reboot to load the cd and then erase your drive

depending on the size of your dive this can take from 1 to 5 hrs

this will write the drive to zero's and make it as if it never had software install on it ( like new from the factory)

Mike R.

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