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BitLocker recovery key, and Bitlocker Password is Not working

Q: BitLocker recovery key, and Bitlocker Password is Not working

My BitLocker password is not working after format my c drive. instead i have my recovery that is also not working.
Please somebody help me to unlock my disk.

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RELEVANCY SCORE 200
Preferred Solution: BitLocker recovery key, and Bitlocker Password is Not working

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RELEVANCY SCORE 118.4

Hello and good afternoon, I have a issue where a manager started the Bitlocker process on the SD card in his Surface Pro 3

with Windows 8.1. The Bitlocker attempt failed at 3.4% completed but the SD card ended up being Bitlocked without providing the Bitlocker Recovery Key (I've never seen this happen before). He doesn't know the password for the SD card and of course
I've been tasked to somehow release the encryption so that he can get the required information off of the SD card. 



Is there anything that can be done to release the encryption on the SD card or has the SD card been made non-accessible moving forward?

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RELEVANCY SCORE 110.8

When I am trying to put my password its show the error "bitlocker drive encryption failed to recover from an abruptly terminated conversion this could be due to either all conversion logs etc etc...."

Please Help

Thanks 

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RELEVANCY SCORE 108.4

Anyone.... please help me with this one if able.   My computer (HP Envy w/Windows 8) had been working fine for years.  The main drive (C: drive) was bitlocker encrypted.  I did not do any recent upgrades, patches, or installs.  Then yesterday,
I turned on my computer and I got the initial "enter bitlocker password" screen.  However, this time the computer screen was not the solid blue color.  The screen was malfunctioning and had some purple color along the left side and some
screen flickering.  Therefore, I entered my bitlocker password I did so as I've done hundreds of time and it didn't work.  The next screen took me to the bitlocker recovery page.  When I put in my bitlocker recovery key, the screen when to the
initial windows screen and the screen said "attempting to repair."  Then, the process stops, and I get back to the initial blue, "enter bitlocker password."  It doesn't matter how many times I put in the correct bitlocker passwork
or recovery key, I still inevitably does but to the enter bitlocker password screen.  I even went to the DOS prompt and used the Bitlocker Recovery Tool and completed the steps to recover the drive.  When I insert the correct key, the process begins
to run, I get kicked out of the dos prompt, the screen goes back to "attempting to repair" page, then eventually back to the blue enter bitlocker password page.   
This... Read more

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RELEVANCY SCORE 102.8

Am super frustrated and would appreciate any help.   ThinkPad X1 6th Gen has been dead more than a week;  OS crashed, but several reboot and repair efforts failed.  Tried system restore.  That required a bitlocker key (which I found online) but then the machine would not accept my account password.  So unable to restore.    Multiple calls with Thinkpad warranty support (hardware and software) could provide no help or guidance.  (Except to send restoration media.)  Mind-boggling lack of support... and no way to escalate issue to someone who actually understood it.  Deeply disappointing experience w/ Lenovo. . So now the question is how -- after I reset my system -- do I avoid this nonsense in the future?   I shouldn't have to rebuild my laptop from scratch anytime there is an OS problem.  BTW, I did not order bitlocker, set up bitlocker or create any password for it.  Do not need it or want it.    Can anyone help with advice on how to set up my machine without it? Thanks.  

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RELEVANCY SCORE 102.4

I have an older Laptop that operates on  Windows 7 Ultimate,I have the Bitlocker Drive Encryption on and encrypted for Drive C:   I now started the process of encrypting my external usb hdd Drive E: which has a long way to go for it's large
size. During the encryption I needed to disconnect it so I paused the encryption like it says to do before removing or changing any files on it. I then plugged my drive into a newer laptop I have that operates on Windows 10,. I was prompted for the Bitlocker
Drive Encryption Password screen like normal just like on my Windows 7 laptop so I enter the password and it was correct and it began the encryption process again. When I finished with what I needed to do on the Windows 10 laptop I paused the encryption again
and disconnected the drive. I am now back on my Windows 7 Ultimate OS and plugged the drive in, Bitlocker Encryption Password Screen comes up again and I entered my password but now for some reason it's saying the password is incorrect?  "But It's
not incorrect",is there a reason why this has happen and a way to fix it? My second issue is that I have the recovery key written down on paper but on the fifth line of the eight lines that makes the recovery key I left out a number,did not write it correctly,
there for I cannot just reset my password using the key and get back to normal again. Any way to find the lost number to the key? As I do have the rest of it written correctly please help tha... Read more

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RELEVANCY SCORE 102

Hi
After rebooting one of our test machines, bitlocker wanted the recovery key.
There were no hardware modifications on that machine.
Error message in event log:
Bootmgr failed to obtain the bitlocker volume master key from the TPM because the PCRs did not match
Event id 24635, source bitlocker-driver
 Each time the machine starts, the recovery key is needed.
Any idea how to solve that issue and why it happens?
update:
Second partition was created manually on that machine. So that's clear that bitlocker reacts...
But now: how can I confirm those changes so that the recovery key is not needed each time we boot?

A:Bitlocker enabled drive, recovery key needed during boot, PCS did not match, event id 24635, source bitlocker-driver

Hi,
 
I would like to confirm if BitLocker accepts the recovery key?
 
Please update the BIOS to improve the stability for TPM first.
 
I also would like to suggest you disable and enable BitLocker again to reset the settings.
 
For more information, please refer to the following link:
 
http://technet.microsoft.com/en-us/library/dd835565(WS.10).aspx
 
Regards,
 
Arthur Li
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
[email protected]
 Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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RELEVANCY SCORE 99.6
A:HOW TO UNLOCK A DRIVE PROTECTED BY BITLOCKER WITHOUT ITS PASSWORD AND RECOVERY KEY ?(I LOST MY PASSWORD AND RECOVERY KEY)

Hi  ashish,
The drive must be unlocked by the recovery password or recovery key. But you lost it and haven?t print the recovery information or save it anywhere. No any other method to help you.
I am sorry for that. I suggest you consult professional data recovery company.
Best regards,
Karen Hu

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RELEVANCY SCORE 98.4

I know my password and have a copy of my recovery key for my hard drive.  I ran into an issue with my computer and had the computer store install a fresh copy of windows 10.  I had Windows 10 prior (Not sure if same version of 10).   My
Password and my Recovery Keys are not working for the drive. 

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RELEVANCY SCORE 97.6

How do I recover a password for another computer that has a BitLocker encryption on it?

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RELEVANCY SCORE 97.6

I have activated Bitlocker on two identical W8.1 pro machines, and on the first (C1) I have the option to use a password when logging into the computer, but the other (C2) only ask for the recovery key from USB stick. Both computers have no TPM, so Bitlocker is enabled without TPM, but this should give the possibility to start the computers using a password on 8.1 pro.

Can I somehow add a password to C2, or is my only option to remove the Bitlocker encryption and try again?

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RELEVANCY SCORE 96.4

Hi, I removed the Bitlocker password simply by hitting "Remove Passoword" on the right-click menu on the disk in Computer. Now I need the recovery key, but since I formated the USB-drive I had stored the recovery key on I'm stuck.

Do I have to format my Bitlocked drive?

A:Removed Bitlocker password - need recovery key

Not sure whether this will help, but it may do: How to use the BitLocker Recovery Password Viewer for Active Directory Users and Computers tool to view recovery passwords for Windows Vista

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RELEVANCY SCORE 96.4

hi, 
my External hard Drive was locked by bitlocker. I forgot my password and recovery key. how can i open and get my files?
i need the documents

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RELEVANCY SCORE 96.4

Hi I have basic questation .
If I enable bitlocker without store password to ad a next move PC to OU , where is save bitlocker password to AD. Is saved to AD or is saved only before encrypting ? And If MBAM change recovery password , change bitlocker this password ?


Falcon

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RELEVANCY SCORE 96.4

hi all.
i have a lenovo aio pc.
the specs are not that imp for this question but i will give a overview.
it has 10gb ram, i5 cpu and windows 10 pro 1903.
i turned on bitlocker just to see how it works.
now when i enter the right bitlocker password it goes to lenovo logo and then asks for recovery key.
i copy the recovery which got saved in microsoft account and enter it.
but it doesnt unlock.
the recovery id matches the recovery id on microsoft account.
some1 please help on how to unlock or if i cant unlock how do i reinstall windows on the drive.
the pc doesnt have a tpm chip
 

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RELEVANCY SCORE 96.4

Hello Team,

I was using bitlocker to lock my external hard drive but when it was in progress, the data cable through which the hard drive was attached just miss placed and the encrypting couldn't complete. When i attached the hard drive again it was asking about the password,
and it was also accepting the password but the problem is after first 2 times of accepting the password, now its not accepting the password and recovery key as well. 
Any help or guidance will be highly appreciated.

Thanks in advane
Regards
Farhan 

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RELEVANCY SCORE 96.4

Hi dear

I have windows 8. I make a password on my two drive with bitlocker and save the keys on my microsoft account. and now I forget the password and when I went to my account I just find the one keys on my account. two of my drive have same password. now I can open one of my drive. if I find the password of my account that have the key I can open the other drive.

How can I find the password when we have recovery key?

I find the password id and numerical password
C:\Windows\system32>manage-bde -protectors -add h: -recoverykey h:
BitLocker Drive Encryption: Configuration Tool version 6.2.9200
Copyright (C) 2012 Microsoft Corporation. All rights reserved.

Key Protectors Added:

Saved to directory h:

External Key:
ID: {A631BD73-E1C2-4468-868F-633CB89BAB99}
External Key File Name:
A631BD73-E1C2-4468-868F-633CB89BAB99.BEK
C:\Windows\system32>manage-bde -protectors h: -get
BitLocker Drive Encryption: Configuration Tool version 6.2.9200
Copyright (C) 2012 Microsoft Corporation. All rights reserved.

Volume H: [Rezazy-HDD]
All Key Protectors

Password:
ID: {7652F6CE-D88C-476C-B39D-D28175795000}

Numerical Password:
ID: {FDF0E831-353F-48C5-9F3A-C9C03E0CEA78}
Password:
106007-591283-270710-254309-670945-631730-606342-502788

External Key:
ID: {A631BD73-E1C2-4468-868F-633CB89BAB99}
External Key File Name:
A631BD73-E1C2-4468-868F-633CB89BAB99.BEK

A:How to find bitlocker password with recovery key?

Sorry forum rules prohibit this type of help

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RELEVANCY SCORE 95.2

Hello,
     I have a few related questions around BitLocker and TPM.  But first some background, I have Windows 8.1, I have BitLocker turned on, and I have my BitLocker Recovery Key.  I did not manually
initialize the TPM.  I don't recall ever having a TPM Owner password.  But I do see that I can auto generate one, although I have not tried.
1) Is the BitLocker Recovery Key the same thing as the TPM Owner Password?
2) I don't recall ever being provided the TPM owner password during the BitLocker setup?  Where would I find it?  I chose the option to save the BitLocker Recovery Key to my Microsoft Account, but I don't see any TPM Owner Password?
3) I have read that in some Windows OS systems the TPM is automatically initialized, but the TPM Owner Password is not retain where a user can find it.  Is it best practice to even try to obtain the TPM Owner Password if it is indeed not retained on
my machine for user viewing.
I have already spent several hours reading many of your technet articles.  All very helpful, but I did not see any that specifically addressed my specific situation.
4) I am assuming that it would be best if I obtained the TPM Owner password.  Is that not necessarily true?
Thanks

Little Casino

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RELEVANCY SCORE 95.2

I only have this information, can you help me?


Volume D: [Label Unknown]
All Key Protectors

    External Key:
      ID: {9F19663C-772C-48EE-8610-719A54708165}
      External Key File Name:
        9F19663C-772C-48EE-8610-719A54708165.BEK

    Numerical Password:
      ID: {7AE9F97E-2269-40D2-B5B2-131C2EAACA2D}

    Password:
      ID: {76690A00-C6CB-4775-8F98-BD478C882B17}

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RELEVANCY SCORE 94.8

Hi Mr/Ms
I
flash
drive encrypted
with BitLocker 
I used
this
driver for three months my computer is broken I bought a new computer    when i was try my flash disk new computer its give me this  problem 
BitLocker Drive Encryption failed to recover from an abruptly terminated conversion. This could be due to either all conversion logs being corrupted or the media being write-protected
? know my passworrd but I do not know
the BitLocker
recovery key what can i do know pls some one help me 

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RELEVANCY SCORE 94.4

Hi,
Greetings Engineers of Microsoft! Here is a query for you to respond. I have lost my bitlocker drive recoverykey and password / 48-digit recovery key. But I have with me recovery key ID (6247A01D) and Numerical password id: 6247A01D-96BC-4006-B543-468COD31245C
and Password ID: 986F1E54-84EA-49A7-B4C2-7DCDA77AA1D3 as extracted with the help of manage-bde -protectors -get F:.  My OS is windows 8.1. 
Soliciting your answers to unlock the drive. 

Thanks.
Kris19

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RELEVANCY SCORE 94.4

Dear Sir/Madam,

I encrypted my laptop system drive using Bitlocker. I remembered the password but forgot to backup the Recovery Key.


Usually, the system will be bootup without asking for the Bitlocker password or Recovery key. But one day, when booting up the sytem, the "BitLocker recovery" blue screen pop up to ask for Bitlocker Recovery Key.


I forgot to backup the Recovery Key. But I remembered the password. I also connected the harddisk of this laptop to other PC, and tried to unlock the hard disk using Bitlocker password. But there is no password option to unlock the hard disk.


Is it possible to unlock the drive using Bitlocker password?

Thank you.

Best regards,
Bryan

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RELEVANCY SCORE 94.4

Please help! I cannot open my memory stick as it was encrypted on my workplace computer (as they said they didn't want any unsafe memory sticks being used) anyway, I went to open my memory stick the other day with the password I have used for months and
it says it is the wrong password. I found the 48 digit recovery code (no idea how) and now it says that one of the digits is wrong in the sets of digits I have put in!!!! I have tried to put in different combinations of the number but it won't open. Please
can someone help me as I am panicking that I will never be able to access this memory stick again and it has years worth of work on it!

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RELEVANCY SCORE 94.4

hi sevenforums

how can write key Full BitLocker recovery Key identification:
3E253B88-09F9-4E71-B925-FB3C8089FBBA
is not respond for ABC

http://www.quikstarts.com/images/upl...7725_thumb.jpg

A:forgot my bitlocker password and lost my recovery key (USB-flash).

I'm afraid there is nothing you can - Bitlocker has no backdoor functionality.

Bad luck
Golden

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RELEVANCY SCORE 93.6

BITLOCKER PROBLEM


dear buddies please help me

I WAS ENCRYPTING MY EXTERNAL HARD DISK(160gb) .I SAVED THE BITLOCKER RECOCERY KEY AND IDENTIFICATION KEY . UNFORTUNATELY AT 40 % OF ENCRYPTION IT SOMEHOW STOPPED AND THE DISK GOT LOCKED. I TRIED TO UNLOCK IT WITH BITLOCKER RECOVERY KEY BUT IT DOESNT WORK . IT SHOWS NOT RESPONDING MESSAGE FOR HOURS TOGETHER.PLEASE HELP.I WILL BE HIGHLY OBLIGED.
PLZZZZZZZZZZZZZZZZZZZZZZZZ HELP ME

A:BitLocker recovery key not working

Welcome to Seven Forums.

I don't know anything about the BitLocker which is I understand is bundled with Enterprise and Ultimate Editions. Still I was watching this thread to read about this issue as it developed. As there has been no development for 19 hours on this thread, I now feel that there is no solution for retrieving the system.

You may wait a day or two more to see if some suggestions come up but the only way out now seems to be to clean reinstall Windows 7 all over again. I hope you would not lose too much data. I don't think that the locked up files shall be visible with Ubuntu and Hiren's DVDs.

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RELEVANCY SCORE 93.6

I am trying to access the files on my external hard drive that I encrypted using Bitlocker. The full recovery key identification matches exactly to what I have recorded, but when I paste in the
recovery key it states that the key is not correct. How can I fix this?

A:Bitlocker Recovery Key Not Working

Hi,
The Bitlocker recovery key is used for recovering the data if you have forgotten password. Please use the password key to gain access to these files.
For more information about bitlocker recovery key, please access the following link.
http://windows.microsoft.com/en-US/windows7/What-is-a-BitLocker-recovery-key 
Also, the following link is for your reference.
How to use the BitLocker Repair Tool to help recover data from an encrypted volume
http://support.microsoft.com/kb/928201 
 Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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RELEVANCY SCORE 93.6

BitLocker recovery key not working 

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RELEVANCY SCORE 93.2

Hello every body
I have a serious problem
i have a external hard that i turned on bitlocker

when i was wanted turning off bitlocker, i removed password then disconnected external hard
and when i connected hard to pc i saw the drive is locked and i try to unlock 

the pc notify me just unlock with recovery key that unfortunately i don't have any recovery key.

pleaseeeeeeeeee help me

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RELEVANCY SCORE 93.2

Forgot the password for bitlocker 48-digits recovery key for WD external drive 

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RELEVANCY SCORE 92.4

Hi ,

I have encrypted my external harddrive but unfortunately encryption was not 100% completed ,  but I was use that data with password to unlock drive . but now  when I am trying to unlock with correct password its showing incorrrect password also
I lost recovery key too . Please help me get my data .

Thanks
Swatantra

A:Bitlocker Password not working even its correct

Hello Swatantra,
Did you disconnect the external hard drive when the encryption stopped?
You can?t find the recovery key?
Based on my test, if I encrypt the partition E: , the recovery key will be created automatically just after the encryption starts.
Please confirm that you have lost the recovery key.
If you have the recovery key, please take a look at the following article to use the recovery password to restore the external hard drive.
https://technet.microsoft.com/en-us/library/ee523219(WS.10).aspx
Best regards,
Fangzhou CHENFangzhou CHEN
TechNet Community Support

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RELEVANCY SCORE 85.6

I am resetting my surface pro 3 to factory reset. it lock me out to bitlocker key. it shows me the key id. how can i retrieve the bitlocker key?

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RELEVANCY SCORE 84.4

I tried using HP BIOS Flashing utility on my HP Z400 Workstation, and it says it can't continue because I have Bitlocker enabled, but I don't have bitlocker on Win 7 Professional 32bit. I don't see it on the control panel or in context menus. I do see it set to manual in "Services" but the service in not running. Is there a way to find drives Bitlocked or are my drives being treated as bitlocked because of my antivirus program AVG?

A:BIOS flash error, BITLOCKER on? No bitlocker installed, Win 7 Pro

In the services window is there and option to disable or turn off...there should be. Just change the startup type from manual to disable and reboot. Then try your BIOS update.

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RELEVANCY SCORE 82.8

I turned on Bitlocker on three new Windows 8.1 laptops and saved the 48-digit recovery keys and associated identifiers, but I forgot to indicate which laptops they are associated with. Is there any way to find the identifiers/recovery keys on my laptops so I can document this? Or do I have to decrypt the laptop drives, turn off Bitlocker, and start all over again to generate new identifiers/recovery keys? My only options under Manage Bitlocker are Suspend protection, Back up your recovery key, and Turn off BitLocker.

A:BitLocker Identifier generated after turning on Bitlocker

Hello Edwin, and welcome to Eight Forums.

No worries. If you should ever need to unlock to drive, it'll provide you with a recovery key ID number that you can use to ID which recovery key to use. The tutorial below can give you more details about this to help get an idea if ever needed.

BitLocker Recovery - Unlock a Drive in Windows 8

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RELEVANCY SCORE 80

Hi , 
I locked my external hard disk (Seagate- 1 TB) on Windows 7 laptop . The encryption was successful but when I later tried unlocking it, Its giving an error. Error
says "bitlocker drive encryption failed to recover from an abruptly terminated conversion". Please note that the Password and Recovery Key are correct and I have tried unlocking it
several times but no success.
Upon searching on internet, I came across the below thread which I yet need to try. Pray that it gets unlocked as I have got very important data locked up and the drive
volume is also 80-90% filled. 
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-7/ee523219(v=ws.10)<o:p></o:p>
Please help me out experts to get my data back.<o:p></o:p>

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RELEVANCY SCORE 80

I know a BIOS update on my Latitude with Windows 8 and Bitlocker activated on the O/S drive triggers Bit locker recovery on startup. I don't have the recovery key and so am stuck. How to recover without the Bit Locker recovery key?

A:BIOS update without suspending Bitlocker has triggered a recovery and on start up I am prompted for the recovery key

The solution I found was to install the previous version of the BIOS, but without being able to boot into Windows, I needed to install the previous version of the BIOS in DOS. Some server products provide a F12 boot up menu option to roll back a BIOS update, but this is not available in my Latitude.

I downloaded the correct BIOS version (the additional info section made specific reference to it being installable from Windows or DOS). I prepared a bootable USB key (to a dos prompt) and copied the bios installer executable to the memory stick.

Because secure boot (UEFI) is enabled, it is not possible to boot up from USB key, so legacy boot mode needs to be enabled. There were 3 settings that required changing in the BIOS before I was able to boot from the USB key.

Once I was able to boot into DOS from the USB key and got to the DOS prompt, I ran the BIOS update exe. The laptop rebooted, installed the previous BIOS version and then rebooted again. I pressed F2 to get into the BIOS and changed back the settings as they were (secure boot UEFI). I then managed to boot into windows without being prompted for the Bit locker recovery key.

You able to export or view the Bitlocker recovery key by going to Control Panel -> Security -> Bit locker Management, and temporarily suspend protection (until the next reboot). It is possible to run a commandlet to specify the number of reboots bit locker should be suspended for.

You may find that installing the previous version of the ... Read more

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RELEVANCY SCORE 80

Initially I found that BitLocker on the Go supported removable media like flash drives and external drives. Why isn't a CD/DVD supported since it is considered removable media? Will this support be available in future releases?

A:Will BitLocker or BitLocker on the Go ever support CD/DVD encryption?

Hi,
 
Bitlocker to Go is not supported on CD/DVD. Your suggestion is valuable, I will forward this information to the appropriate department through our internal channel.
Both the Microsoft Product Team and Development Team will take into consideration all suggestions and feedback for future releases.
 
Currently, you may need third party software to encrypt CD/DVD.
 
Best Regards,
Niki
 
 Niki Han
TechNet Community Support

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RELEVANCY SCORE 78.8

Secure boot disable
Dell Tablet:

I have keyID to obtain the Bitlocker key

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RELEVANCY SCORE 78.8

When I boot up my laptop I am asked to enter the bitlocker recovery key. I do not have this, I don't even recall setting it up. How do I solve this issue. I am willing to completely reinstall windows. I can't get in any further than this screen. Any help would be greatly appreciated

A:How to get around bitlocker recovery key

Did you visit http://windows.microsoft.com/recoverykeyfaq as it suggests on the screen?

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RELEVANCY SCORE 78.8

I am not getting my recovery key of bitlocker anywhere. What to do now, will I get my data back, please help

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RELEVANCY SCORE 78.8

PLEASE FIND FOR ME  MY BIT LOCKER RECOVERY KEY

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RELEVANCY SCORE 78.8

my bitlocker recovery key  ID 3E51A412 can i get the key for ID

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RELEVANCY SCORE 78.8

Dear all my friends, I lost my bitlocker password and I can't find my recovery keys for my bitlocker's drive.

my bitlocker id is 92DC5B7D.

Please help me.

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RELEVANCY SCORE 78.8

I am a little frustrated. I have a recovery key ID, but cannot somehow find a bitlocker key. Can someone please, help me find one? I have been locked out of my laptop since dec 15th 2018. 

Really frustrated!

Munjalu

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RELEVANCY SCORE 78.8

We have setup windows 7 enterprise and have encrypted the machine. Everytime i reboot it asks for the recovery key. I have done the following. We have MBAM setup and the keys are stored automatically. I have had success with older models but this specific model
is giving me a hard time.

1. Made the C drive the first boot device

2. Paused bitlocker, rebooted and resumed.

3. Removed Encryption. Rebooted and encrypted again.

4. Downgraded TPM to 1.2 from 2.0

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RELEVANCY SCORE 78.8

When I reset Spectre x2, it asks me Bitlocker recovery key. I don't have the key. What can I do?

A:Bitlocker recovery key

Hello @pcsl, Welcome back to the HP Support forum. Thank you for your post. BitLocker is a Microsoft software designed to protect your PC against offline attacks, unauthorized access typically if your PC gets stolen. BitLocker is full disk encryption software. More info:>> https://en.wikipedia.org/wiki/BitLocker>> http://www.windowscentral.com/how-use-bitlocker-encryption-windows-10 BitLocker was activated by someone and during the activation time it prompts the user to save/store the key in a safe place. If this is company owned asset/PC, you should turn to your company's IT support guys and they should be able to provide you with the recovery key. If this is your own device, most probably you use a slightly different BitLocker version for certain PCs and tablets known as Device encryption. Probably your key is stored in Microsoft OneDrive with your Microsoft account here :>> https://onedrive.live.com/recoverykey More info>> https://arstechnica.com/information-technology/2015/12/microsoft-may-have-your-encryption-key-heres-...>> http://windowsitpro.com/microsoft-surface/locating-your-microsoft-surface-bitlocker-recovery-key>> http://www.eightforums.com/tutorials/21433-bitlocker-recovery-unlock-drive-windows-8-a.html Please, note that it is very important for security reasons that you keep the encryption key (Bitlocker key) in a secure place so that only you know it. Let me know if this works for you ... Read more

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RELEVANCY SCORE 78.8

I need my bitlocker recovery key for my DESKTOP UF656V and I can't find it, could this be sent to me please so I can unlock the computer 

A:Bitlocker recovery key

The point of drive encryption is to kept unauthorized people out of the computer.  HERE IS A MICROSOFT document about the subject.  Be sure to read the "I don't have a key.  What else can I do?"

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