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Cant boot at all. Blinking white dash on black screen?

Q: Cant boot at all. Blinking white dash on black screen?

My computer, which was running windows 10 without much issue, is now completely unusable for reasons beyond my comprehension. After bios messages I now only have a blinking white dash on a black screen.

I have tried various repairs, with the windows recovery usb. All automatic repairs fail due to the disk "being locked", so i have tried a few guides which involved bcdboot commands which have failed to fix anything. One command was bcdboot g: which gave an error like failed copying boot files (i forget the exact wording) .

Could some kind soul point me towards a fix, im tearing my hair out! Many thanks!

Preferred Solution: Cant boot at all. Blinking white dash on black screen?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Cant boot at all. Blinking white dash on black screen?

The best fix, for the moment, is a reinstall. It is free and still in the testing stage.

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First, i restarted my stupid computer
Then, i got that grub error.
I happily fixed that.
However, when I restarted it again,
I got stuck at black screen with stupid blinkking white dash.
So I use the Recovery Disc thingy
And i clicked that first option.
Then it says, something like
unable to fix it.
Then it says that the stupid missing boot thingy is missing.
Googled for solution.
Tried those command prompt like
Fixmbr or scanos
(it says theres an installation
I typed Y for yes and still,
That boot missing chkdsk thingy still pops up)
Remove hardwares (wait whats a hardware is it those usb thingy?)
Checked the BIOS which I googled again for its meaning.(and yes, it is in order)
But never worked.
So any suggestions or explain with more detail?
Because I have no idea about these computer stuffs.
Help me !

A:Boot missing, stuck at black screen with blinking white dash, and more

GRUB can often corrupt Win7 beyond repair when on the same HD. You may end up having to wipe the HD to reinstall.

Work through these steps for Troubleshooting Windows 7 Failure to Boot - Windows 7 Forums

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Hi! Sorry for opening a new thread but this is just so serious and I am so stressed out about it that I didn't have the patience to search if the thread is already open.
I have a black screen and white blinking dash problem. The thing is, I can't even type f2 or f4, or anything whatsoever. It is not reacting at all to the keyboard. It's the second time this is happening in 2 days, every time I turn it off (properly) and try to turn it on, it does that. After a lot of hopeless trying to turn it on or make f2 or f4 work, it just starts working again normally... And now I finally turned it on after I spent the whole morning trying and I'm working on saving all my files, but now I'm scared to turn it off. What do I do?? What is wrong with my computer?

A:Black screen with a blinking white dash

Hi and welcome to TSF when you have reached your desktop please try running these SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
How to use CHKDSK (Check Disk) | Windows 7 Forums
And yes, do please save your data first.

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Hey guys, here I am again with another failure.
Today morning I woke up to my windows refusing to boot. It just does the white dash blinking in the top left corner (it jumps down a bit at first, then just keeps blinking endlessly). I'm aware that this can be a result of a poor shutdown or a crash or modified system files or program installation, or whatever. The thing is last night I was using the computer fine and I didn't install anything, modify anything, and it shut down correctly (as far as I know - after I clicked shut down I shut off the monitors and went somewhere else, and just when I came back it turned off so I assume it was fine).

I've tried a number of things already. First, I'm booting from an Ubuntu CD right now and my files are all fine and intact on the C:\ drive. Second, I tried running my Windows 7 CD to go into the recovery system and tried a bunch of things.

The recovery thing doesn't detect my operating system, first of all, but I've had this issue before. I remember that I got it to work somehow, but I don't remember how. I think it might have been a disc that I burned with a modification that allowed it to detect the system (I used some tutorials over at sevenforums.com, can't remember which ones now though). I'll look for the CD, I might have it somewhere.
EDIT: I found what I presume is the CD but it doesn't even want to boot. I'll try looking for whatever I found before and make another one, I guess. But if I could get it to det... Read more

A:Help - Windows won't boot, white dash blinking endlessly.

From what you have written, this should be impossible but I suggest you to press F8 right before booting into windows, and select 'Use last known good config'.
This issue sound really hopeless, but if you could manage to boot into any windows which is on another partition (if you have any), you could rebuild the MBR manually (master boot record) which stores the OS information.
Do you have another disk/partition?
If yes, the best would be to install W7 on it (takes 20mins) do the above things (I will explain it further if you have another partition) and then boot back into your original OS and would be able to delete the 'blank' windows 7 installation files from the orher partition.

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My computer didn't seem to have shut down completely. Although my memory is fuzzy about exactly what happened, I seem to recall that I came back to it, noted that it hadn't shut down completely as exptected (I had intended on shutting it down using windows|shut down in Windows 7), and (this is where I don't remember) either directed it to shut down, or to start.
I've seen some similar forums elsewhere. Some suggest a virus, and others a corrupted file. Also I ran a test many months ago that reported a graphics bios error, so I upgraded the NVDIA bios at that time.
Here is what is going on:
While the computer hangs, I see a black screen with a blinking white cursor in the upper left.
Typing anything doesn't seem to have any effect (including ctl-alt-del, alt-tab, the windows key, and all function keys).
The one thing that does have an effect is tapping the computer's power button once. After about 20 seconds, it shuts down with nothing more appearing on the screen as it shuts down.
When I hit the power button again, I see the f2 setup / f12 boot menu options, then "resuming windows", then the black screen with the blinking cursor.
Hitting F2 on "booting"/"resuming" takes me to the CMOS Setup Utility screen. I tried changing the boot configuration to prioritize the DVD, where I put a Windows recovery CD, but the CD is never spun up before or after this step. Exiting this screen takes me back to "resuming windows" and then the blinking w... Read more

A:Can't boot: Goes to Blinking white cursor on black screen

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding. That sounds really awful - hopefully we are able to get a foot in the door here.  Scan with FRST (Recovery Environment)To run FRST on Vista and Windows7:For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Sc... Read more

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I have a Sony Vaio laptop with an upgrade to windows 7 from vista. Yesterday my computer was really slow so I reset it to try and speed it up. I got passed the Vaio screen but then came the black screen with the blinking dash on the top right corner. The only thing I can enter is BIOS with F2 nothing else works. I can't enter safe mode or anything else. I've tried a few things, but nothing works.

1. Reseting default values in BIOS
2. Removing everything but internal Hard Drive in boot menu.

I have a windows & start up disc

3. Ran Startup Repair: Says couldn't detect a problem if recently attached device then remove it. ( Nothings Connected)
4. System restore ( was successfull but still no go)
5. Ran chkdsk & chkdsk/r from command prompt option

I also contacted Sony Support and with the 15 minutes alotted

6. Reseated memory

I just want to be able to get into the computer one more time so I can transfer my music and some other important files to my External Hard Drive. Please HELP!!! Any help is GREATLY appreciated.

A:Solved: Black screen & Blinking dash on Startup

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Yes, this sounds like the traditional black screen issue, but it's different! This machine is a Dell Dimension 3000 with XP. System won't boot. After Blue Dell BIOS splash screen with F2 & F12 options, it just goes black. There will ultimately be a white cursor in the upper left hand corner. I can edit BIOS with F2, I can get in to the boot menu with F12, but I can't do anything after that. I can even get in to the Safe Mode menu (F8), but it never boots.

I have tried to reinstall, but when I choose to boot from the CD drive it lets me select it, gives me the "press any key to boot from CD ROM . . ." message, but will then appear to lock up (even though I hear CD spinning up), then takes me to the screen with the blinking cursor.

I am not sure how to get out of this....


P.S. As I'm writing this I'm no longer getting the white blinking cursor in upper left....instead it's just completely blank, but everything else (F2, F12, F8) is the same....

A:System won't boot, black screen, white blinking cursor

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I have this problem that when i boot my computer the acer logo appears and then it goes to a screen that have some text on it and then it continues to a black screen with a blinking dash pn the upper left corner. I dont actually know what the problem is and I am hoping that someone could help me.

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hey guys

well yesterday i turned off my pc came back to it turned it on it started up for 3 seconds then the screen went black with one white flashing dash at the top left

if i restart it it happens again. I changed my monitor and it still didint work so i know its my hard drive or something

any help would be greatly appreciated



A:Screen goes black with one white flashing dash

anyone have any ideas?

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I have an HP Pavillion dv6000, running with Windows Vista Home Premium.

When I turn on the computer, the HP intro screen turns on but then immediately goes Black with a white flashing dash in the top left screen. I can not access F8, safe mode, etc. I can only access the basic set up menu.

I never received a restore, or a Windows XP disc. Ive come to terms with the fact that I will most likely would lose my files and am willing to do a restore, but I can not get onto the log on screen. Do i need to see a tech? Please be advised I am not tech savvy and just want to get back on to my computer

Any help/links/disc downloads would be appreciated.

Thanks in advance!

A:Black Screen. White Flashing Dash

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I tried Linux yesterday, and wrote over my previous Windows bootloader files with GRUB.

I later that day (as I could not boot into Windows 7), I deleted the Linux partitions with Windows 7 DVD.

Now, after BIOS I just get a white blinking border on a black screen.

I tried

bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbdc
bootrec /scanos (Total identified Windows-installs: 0)

I also tried the "automatic" systemrepair (1st choice in the DVD menu, with no luck)

Can someone please help me?

A:Windows 7 wont boot - black screen, white blinking border

try also restart your bios.. take out your battery bios and put it back. then will reset your bios setting. setting the date/time and see how is going.

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My laptop is Lenovo B50-30 20382I tried to enter the bios (fn+f2) but this time didn t work, i tried the next time and the same resultI can use the windows with no problemI don t know what to do, i really need to use the bios, i tried advanced start to enter in uefi settings but nothing. I searched through many forums but i reallt find one solution. To reset the bios by removing the CMOS battery from the motherboard. Is there any solution that i can do without removing the cmos battery?Please help me

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Last night , I was watching movies on my Laptop, since google chrome wasn't working I used Internet Explorer. I opened task manager and I closed explorer.exe by accident so I shut down the computer. when i restarted it , my laptop was stuck on the white dash on a black screen , i tried reinstalling windows by can't get past the dash after the installation is done. I cant even access Safe mode. Please Help!

A:Toshiba Laptop L650 with White Dash on a Black Screen

Hi and Welcome to TSF!

Please preform a hard drive test using this guide here:

How to perform a Seagate's Seatools Test | Tech Support Forum

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Hello, I am trying to install Windows XP (because Windows 7 is damn slow) Corporate Edition 64-bit but after the Copying Windows Files setup portion, the setup wants to restart my computer, but after the motherboard logo, I just get the blacnk screen with white dash - if CD is inserted I get "Press any key to boot from CD....." and a white dash at the end with nothing happening. I've searched for a solution everywhere, but I didn't find my case. I have installed XP atleas 20 times on this computer, and I've never had such problem before. I thought it could be because of the 64-bit version, but after trying to install the 32-bit version I have got the same issue, which has never happened before. Windows 7 installs perfectly. I have: removed the CD from the drive; Updated the BIOS to the last version; Tried running in safe mode and nothing helped. My computer specs are: Processor: Intel Pentium DualCore @ 2.80 GHz, 4GB of DDR2 RAM, 650GB HDD SATA2, ATI HD 4770 512MB DDR5 Graphics Card, American Megatrends Inc. 0502 BIOS. I hope there's somebody out there to help me because I really want XP.

A:Black screen with white dash after first portion of Windows Setup?

Seems that Windows XP installation is not detecting or having problems with your SATA2 drive.

Try going to BIOS and Switching the SATA2 drive out of RAID mode if possible see if that helps.

Windows Xp has issues with SATA2 Drives.

Or you may need to slipstream your copy of Xp with sp2 or 3 if your cd is only SP1 for it to recognize and work with SATA drives. Also with SATA drives I believe Windows XP only recognizes 128GB 137GB SATA drives.

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I have a dell pc with windows 7. The computer loads the dell logo, the screen is black with the blinking line in the corner. I have tried all solutions that I have come across, the fixboot, replacing config files and last resort, I did a fresh install of windows. After the fresh install of windows, it worked for a few days and now it is doing it again. What is my next option?

A:Blinking dash in corner of screen computer wont boot.

Hello Nicole and welcome to Seven Forums.

Since you've already done a reinstall of Windows 7 and the problem has returned, I think I'd start looking at hardware issues. Perhaps a hard drive, RAM, motherboard, etc that's failing. One of the Forum experts has prepared a couple of troubleshooting guides that might help isolate the problem. I might start with the Memtest86 and HD Diagnostics test outlined in Steps 8 and 9, first tutorial.

Troubleshooting Steps for Windows 7

Troubleshooting Windows 7 Failure to Boot

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I have a dell pc with windows 7. The computer loads the dell logo, the screen is black with the blinking line in the corner. I have tried all solutions that I have come across, the fixboot, replacing config files and last resort, I did a fresh install of windows. After the fresh install of windows, it worked for a few days and now it is doing it again. What is my next option?

A:Blinking dash in corner of screen computer wont boot.

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I got my Radeon 6570 today and I installed it, but now Windows won't boot it just gives me the blinking white dash. So I removed the card, switched back to onboard from BIOS and it still didn't work. I tried a lot of other stuff but it didn't work so I reinstalled Windows with the graphics card removed (Hoping it would reinstall the drivers for the onboard video) it didn't. So then I tried booting from an old Linux disc I found and it worked (how I am typing) but Windows still won't. Any help? I ran a diagnostics text and everything is working, and I can even access all my personal files on my old Windows install from Linux so I know that it's active.

A:Windows 7 Ultimate 64 bit blinking white dash!

check inside your case for connections to your harddrive. also check your bios boot settings and see if the os drive is first.


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Hi everybody,
First of all, sorry about my English.
Few days ago, I was working on my laptop (ASUS X5DI) and when I decide shuting down, I realize that needs to intall updates. I let him to shut down by itself and do it fine without any problems.
Next day, when I turn on the computer again, the show me this (its spanish but i think you'll know what screen is):

I thought then, that something in the update process went wrong, so I try to fix it. First, I tried it by click on the "Repair Startup" option in that image menu. A message box that wants to select a keyboard language appeared but after that and some comprobations of the process, It said to me with an alert box that it couldn't be possible:

Then..  this other screen appeared:

I click on the options, even in the prompt option, and tried to fix it with bootrec commands like /fixboot or /fixmbr but nothing fix the problem.
So... What I decided? the solution that "never fail" ... format all my pc again and get a "new" computer hahaha..
I get into the BIOS and change the boot order to start from CD/DVD. Save changes, introduce the Windows 7 disc and restart. 
I realized that my computer cant start from cd/dvd because that white blinking cursor appears on the top left of the screen.
I tried with different CD/DVD even Ubuntu CD and always the blink cursor appears. So... if I use HDD boot in BIOS appears the screen on the top... Read more

A:StartUp Error and White Blinking Dash Cursor.

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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I have several hours working on laptop that suddenly wont startup OS win 7. When I turn on laptop shows HP main logo (Press "ESC" key to enter start up menu) and after that shows a white dash flashing on the top left corner. I tried system repair disc, but it didnt work. I tried to restore system to an earlier point and didnt work either, it showed an error (0x8000ffff). I tried to restore to factory settings using F11 key but it only shows the white blinking. I already tried everything I found on the internet but no success. Thanks in advance if somebody can help me.

A:laptop wont startup win 7, white dash blinking

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I have an Hp pavilion a1226n desktop computer and shut off the power this morning during a bad storm. I used the regular procedures and shut it down correctly, but when i tried to boot it up earlier this morning, the only thing that comes up is a blank black screen with a flashing white dash in the upper left hand corner. I have already tried to remove reset the BIOS by removing the battery and then later restarting, but it did not help at all. Also, it wont even boot far enough for me to start in safe/real mode. Any suggestions?
Thanks for the help

A:[SOLVED] Boot problem- blank screen flashing white dash

Hi sherm12789 and welcome to TSF

Start up your computer by either tapping the F1, F2, F4, F6, F8, F10, F11, F12, or Delete keys to access the systems BIOS. For the exact information on what key to start up the System BIOS refer back to Original Manufacturer System Documentation.

After getting into the BIOS, look for a page that would have something like, eg. PC Health Screen or System Monitoring Page. When you have found a page similar to this post back what the BIOS says for your temperatures, voltages, and fan speeds.

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I was using my HP notebook and it was fine, walked away for a min, came back and it was flashing white with a black squiggly line at the top (like a crack). So I restarted and it still looks like that. Even turned off, can see the black squiggly at the top.[IMG]http://i64.tinypic.com/28wp5qp.jpg[/IMG][IMG]http://i65.tinypic.com/2u5rrjs.jpg[/IMG]

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HI Guys,
trust  you are doing good.
I really need your help here.
Actually facing a Black screen with white blinking cursor:

For info , the white cursor keep blinking without loading into windows.
F8 is not even accessible .Also tried to reset my BIOS settings to boot from my HDD first but with no result.
Tried repairing boot issues on start up via a Windows DVD, even tried a system restore, but still no positive boot up.
My issue is similar to this post:
I tried generating a FRST Scan log so that you can get a clearer view of what's happening.
Can somebody please help me on that and provide me a fixlist.txt to solve same.
Thank you
Mod Edit:  Removed FRST log data, not allowed or used in the Win 7 forum, see http://www.bleepingcomputer.com/forums/forum-167/announcement-45-no-dds-otl-hijackthis-or-combofix-logs-should-be-posted-in-this-forum/ . - Hamluis.

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Hi all, I am back with yet another problem on my laptop computer. Same computer as my last problem, a HP Pavilion dm4-1160 with Windows 7 OS. This time, the problem that I am experiencing is very similar to this one:
Unfortunately, the post that I have linked is no longer applicable (to me), because the person in that post decided to reinstall his/her OS.
Whenever my computer starts up, it is automatically directed to a blank, black screen save for a blinking white cursor on the top-middle of the screen. The Windows logo animation screen does not even appear, it just skips to the aforementioned black screen. I have so far waited about 12 hours for something to happen, and of course nothing happens. I am not redirected to Startup Repair or anywhere else after any reboot.
I recall that prior to this, while I was trying to organise some of my files, my computer suddenly decided to close all programs and shut down on its own for no conspicuous reason.
Once again, system restore points do not work, and I am unable to use Safe Mode or any of its variations, because the computer won't let me do so. Malwarebytes and Spybot are my antivirus programs installed, and the solution of reinstalling the OS itself is off-limits to me because I am unwilling to see the extinction of all of my personal stuff.

A:Windows 7 frozen black screen with white blinking cursor

I apologise, I just realised that I forgot to note that I am unable to provide a FRST.txt log for the computer this time because I am unable to get into Advanced Boot Options. No matter how quickly and repetitively I tap the F8 key, the black screen always manages to come first. I should also note that the white blinking cursor starts off from the top-left corner, then dashes to the top-middle after about a second passes. So consequently, I am unable to get into System Recovery Options and run any program through Command Prompt.
I still await any possible instructions. Again, I apologise if I sound impatient.

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Home built computer running Widow 7 64bit ult, computer randomly shut down and refused to recognize the boot sector, and would not recognize that I had recovery points.
I have followed the steps up to fixtlist from http://www.bleepingcomputer.com/forums/t/487382/windows-7-frozen-black-screen-with-white-blinking-cursor/ 
bios>recovery dsk>Cmd Prompt>farbar
I am hesitant to run the fixlist without confirmation.
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-01-2015
Ran by SYSTEM on MININT-THSJFIP on 09-01-2015 18:09:58
Running from h:\
Platform: Windows 7 Ultimate Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [BTMTrayAgent] => rundll32.exe "C:\Program Files\Intel\bluetooth\btmshellex.dll",TrayApp
HKLM\...\Run: [NvBackend] => C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe [1796056 2014-08-19] (NVIDIA Corporation)
HKL... Read more

A:Windows 7 frozen black screen with white blinking cursor

Greetings endercase and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter probl... Read more

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After a OS restart i get a blinking cursor and nothing happens, i can't get into safe mode...
FRTS log : 
Scanresultaten van Farbar Recovery Scan Tool (FRST) (x64) Versie:10-06-2016
Gestart door SYSTEM (Beheerder) op MININT-8E4C39J (11-06-2016 14:37:43)
Gestart vanaf D:\
Geladen Profielen: False (Beschikbare Profielen: ) <==== AANDACHT (Tijdelijke Profiel?)
Platform: Windows ™ 8 Preinstallation Environment (X64) Taal: Nederlands (Nederland)
Boot Modus: Normal
Handleiding voor Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processen (gefilterd) =================
(Als een item is opgenomen in de fixlist, het proces zal worden gesloten. Het bestand zal niet worden verplaatst.)
(Microsoft Corporation) X:\Windows\System32\winpeshl.exe
(Microsoft Corporation) X:\Windows\System32\WallpaperHost.exe
(Microsoft Corporation) X:\setup.exe
(Microsoft Corporation) X:\sources\recovery\RecEnv.exe
(Microsoft Corp.) X:\sources\recovery\tools\MSDartTools.exe
(Microsoft Corp.) X:\Windows\System32\Explorer.exe
==================== Register (gefilterd) ===========================
(Als een item is opgenomen in de fixlist, het registry item zal worden teruggezet naar de standaardwaarden of verwijderd. Het bestand zal niet worden verplaatst.)
HKLM-x32\...\Winlogon: [Userinit]  [X]
HKLM\...\Winlogon: [Shell] cmd.exe /k start c... Read more

A:Windows 7 frozen black screen with white blinking cursor

Hi iceke
My name is polskamachina and I would like to welcome you to the Malware Removal Forum. I will be helping you with your malware issues.
What follows below are some ground rules for this forum.
I will reply as soon as possible (typically within 24-48 hours). In turn, I ask that you please respond within 72 hours. If you know you will be away longer than that, please let me know. I am in California at GMT-7 hours (Pacific Standard Time). If I do not respond to you within 48 hours, feel free to send me a private message.
Some points for you to keep in mind:
Do NOT run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine. Running any additional tools may detect false positives, interfere with our tools, cause unforeseen damage, or system instability.
Do not attach logs or use code boxes, just copy and paste the text.
I cannot see your computer. Periodically update me on the condition of your computer, and provide as much detail as you can in every post.
Once things seem to be working again, please do not abandon the thread. I will give an "all-clean" message at the very end.
NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a flash drive, anywhere except on the computer.
NOTE: It is good practice to copy and p... Read more

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My computer literacy is not the best but I'll try to explane the problem to the best of my ability. The last time I was on my computer when it was working it said it needed to update Adobe Reader after the update was done it had to restart and on the next boot up the problem first started. The eMachine logo will show up then after that all I see is a black screen with a white underscore. I tried to use system recovery disks that I bout from eMachines but when I get to eMachines recovery management and run the factory restore it will get to the last point where it says ''updating system'' get to 21% then jumps to 100% says recovery is finished opens the CD tray, It dose not say whether or not to take the CD out so I have left the last CD in and taken it out when it gives me the ten second window telling me it will reboot. F11 dose nothing at all, most forms say to tap F11 to try starting it in safe mode but that dose not work. I removed the bios battery then put it back in, I've removed one RAM card at a time thinking one might be no good no difference or error message upon removing the RAM card(s). I've been told I might need a new Windows 7 Home Premium CD but I can't afford one, even if I could I would not buy one just save the money for a real computer such as a Dell. I have a functional HP laptop that uses Windows 7 Home Premium, is there a way to transfer files from that computer onto a flash drive then lode them onto my eMachine?
eMachines EL1852G-52w
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A:Black screen with white blinking underscore after eMachine logo.

So there are no error messages? Just a blank screen with a blinking cursor? The means the computer is looking for a disk to boot from and can't find one.
The fact that the repair disk didn't work indicates the problem could be the hard drive itself, and the problem will be hard to diagnose if you can't even get the computer to boot into safe mode. Transfering the files from another machine to the eMachine won't work.
In fact, you may have to do the opposite -- remove the hard drive, hook it up to another computer (an external hard drive dock with a USB connection is best for this), transfer over your important files, then place the hard drive back in the eMachine and try to reinstall the operating system. Then copy over the files from the other computer to your eMachine.

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I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work. I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).

Any help at all would be greatly appreciated.

A:Restarts with black screen/white cursor (non-blinking), SAFEmode works

Any input would help

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I regularly use my Laptop Lenovo Y560i from last 2 years but today when i tried to start it shows a logo of lenovo and then goes black with white line blinking on the top of the left corner i kept it turn on for more then 2 hours but nothing happens please someone suggest me what can i do?

A:My laptop's screen is gone black with a white line blinking on the top left corner

Hi, and welcome to TSF.

Firstly: try to boot in Safe mode ( Press F8 during startup and select safemode) Does it boot normaly now?

Also: when pressing F8 during startup you could also get the option to "Repair your computer". Click that and go to startup repair.

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Hi, Before anything, I would like to apogolize for my bad English, I?m like so many french guy bad at other languages ! I got a problem with my Thinkcentre 7635-W1n. It?s a computer I bought with W10 OEM pre-installed on a HDD. However, I wanted to replace this HDD by a SSD. So when I receive the computer I make the replacement and I erase the HDD for using as a save HDD. After create an USB boot with Rufus, the screen displays  Error 1962, no operating system found . After many tries :Convert the SSD in GPT format and create an USB boot UEFI compatible (yes, I was able to use Gparted from live USB) ;Change thing in the BIOS : but there is no thing about Secure Boot/Legacy in the settings. But this recent tries don?t lead to boot on USB. Now, after try booting on USB, I have a white dash sign in the top left corner. I read that there is a problem with the Lenovo with an OEM OS but can?t find the solution myself. Thank you for reading my post and have a nice day

M83P - 7635-W1M - Core 2 Quad 9400 - W10 OEM - 4GO RAM

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Dear mods, I have noted a faint white dash (about 3 inches) in the middle of my P51 Screen which appeared a couple of days back. It looks somewhat like a stuck/dead pixel case. As possible solutions, I have tried the following : i. Battery Drain for 30 mins, and re-checkii. Disable/Enable the Graphic Card Provided that there are no easy solutions, I wish to know whether the replacement of screen of my product (which is still under warranty) will be covered or not? Regards,B.  

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hi people i have a adven laptop but she i boot it up just goes onto a screen with a flashing dash line in corner of screen

A:flashing white dash line in corner of screen

Go into your BIOS and verify that the hard drive is listed as the first boot device. If it is, it sounds like your mbr is corrupt, or your hard drive is damagedI'm still learning Vista, not quite sure if fixmbr is the same or not. Give yhis a look:http://www.vistaheads.com/forums/microsoft...-mbr-vista.htmlhttp://support.microsoft.com/kb/927392

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I'm trying to recover from the black screen/blinking cursor of death, and have come to the bcd fixing stage. Looks like this, from a few sources on the net:


bcdedit /export C:\BCD_Backup


cd boot

attrib bcd -s -h -r

ren c:\boot\bcd bcd.old

bootrec /RebuildBcd

bootrec /fixmbr

bootrec /fixboot

However I don't seem to have a c:/boot folder! What gives? Machine is Windows 7 Pro 64-bit installed on a 64-bit SSD with a 500gb normal hdd as backup storage (currently unplugged).

Thanks in advance

A:Trying to fix black screen/blinking cursor on boot - no c:/boot folder?

Here are a few forum posts that may help, check them out;


Black screen, blinking cursor

Good Luck!

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I upgraded my pc with a 120gb ssd from a 500 gb HDD. I installed Windows 7 on the ssd and formatted the old drive and thus removing its windows installation, however i did not remove the 100 mb system partition (did not know how to).

When I restarted the computer it showed a black screen with a blinking line in the top left corner, at the same moment it ussualy displays the windows startup logo.

I disconnected all other drives but my ssd and reinstalled Win 7 after having formatted it. It worked fine for hours, and I was able to boot without problems. I had disconnected all drives but my ssd while installing windows 7 but when i reconnected the old drive (on which there was still the 100 mb system partition) the black screen with the blinking line was back. The ssd is in sata1 and Bios sees all drives.

it would be great to be able to resolve it without reinstalling windows a third time.

thank you very much in advance.

A:cannot boot windows 7, boot to black screen with blinking line

You will need to go into your BIOS set up and select witch hard drive to boot to.

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my PSU went out and i had it replaced and since i replaced it i havent been able to boot my pc. i plug everything in and hit the power button it immediately goes to a black screen with a blinking underscore cursor in the upper left corner about 1/4 of the way from the left side. all my fans work, the hard drive is running.

Vista (64 bit)
AMD Phenom x4 9100e 1.6GHz
ATI Radeon x1950 Pro
4 Gb RAM
Power supply was from another pc i had that i didnt use anymore, same wattage just had the 6 pin PCIe connector i needed, the one currently in it is the stock one that came with the tower.

no clue what to do, F1, F2, ESC, DEL keys dont work to get to BIOS, the only responses i get are CTRL+ALT+DEL kind of restarts i think, my monitor goes to standby when i do it for a brief period of time but then fans kick on again and same black screen.

also when i hit the pause/break key it stops the beeping that is coming from the mobo. *note* if i hit the key during the beep then its continuous noise.

anyone have any advice?? any would be appreciated!!

*Edit - just to clarify, i get zero load up of anything, there is no loading screen prior to the black with blinking cursor, as soon as power is on it immediately goes to this screen.

*Edit - again i forgot to put that the 6 pin PCIe connector needed for the x1950 pro is non existant in the new PSU and i havent gotten an adaptor yet for it. dont know if that would be the reason i cant boot BIOS or windows. the original gr... Read more

A:Black screen blinking cursor immediately on boot, no load screen...

sounds like you need the PCIe power connector to run your video card. Try removing the card and enabling the onboard video until you get a new PSU or adadpter.

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HP Pavilion 753n, Win XP migration problem.
A failing hard disc required that the old XP drive be imaged (ghosted) and migrated over to a new Maxtor. Power up the PC after this was done and am presented with a black screen with a blinking cursor in the upper left corner.
OK, probably a MBR and bootsector problem. I fire up my Win2K Upgrade CD and select Repair and Console. Instruct it to fixboot and fixmbr. Reboot and get the same black screen with blinking cursor. Interestingly this repair procedure has worked fine in the past. Knowing that the MBR points to the boot sector and starts the whole NTLoader process going, I am left scratching my head as to why it refuses to do anything. No errors, nothing.
Anyone got any ideas?

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PC info : Ms windows xp professional sp3 - Intel core2 duo cpu e7200 @ 2.53ghz, 2.0 gb ram, intel g33/g31 express chipset family (dell desktop)

nothing is working - it'll boot up at the dell screen then goes to a black screen with a blinking cursor (which I can't type anything)

I connected an usb external cd/dvd driver and ran "hiren boot cd" ran just fine - I was able to scan for viruses, check the system - everything is okay. when i disconnect the external drive - back to the problem. can anyone help me??? thank you.

A:PC boot up to black screen with blinking cursor

hi, was one of the tests a hard drive test? I'm not sure which one would be on the hiren disk, could you go to the web site of the manufacturer of the hard drive and download their diagnostic program, burn to disk as a .iso and let us know the result. Had anything occurred before this happened? Any error messages etc.

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Hello a couple of days ago my dell computer randomly restarted then went straight to a black screen with a blinking curser in the left hand corner. I have read a few things about ways to fix it through the BIOS setup but none have fixed the problem. So any help would be appreciated because I need it for college. It's a Dell Inspiron N5030 Windows 7. Thanks

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My wife was using my Acer Aspire Laptop (B253-BZ656).  She was on facebook looking at some celebrity news when a message popped up that said something like, "harmful item detected."  She doesn't remember exactly.  She said the message came in a little window down by the date and time in the bottom right (a Windows message, I assume).  Then the computer shut itself down.  Then it tried to turn itself back on, but only came to a blank screen with a blinking cursor in the top right.
Every since then, when the computer is turned on, it goes to the black scree with blinking cursor.  Windows 7 will not load.
I looked at some forums with advice on this problem.  I tried changing the BIOS, going through some F2 option when starting the computer.  Nothing worked.
So...  I put in the recovery CD.  I chose to reset the computer back to factory settings, in case it was some type of virus, I wanted no trace of it.
Using the CD, I successfully reset the computer back to factory settings.  I got a message that it was done succesfully and the computer would now restart.
The computer restarted, but....  Went AGAIN to black screen, blinking cursor.  Again and again, that's all I get.
I even reset the computer using the recovery CD again.  Still, after completing the reset, it goes to black screen, blinking cursor.
PLEASE HELP!!!  Thank you.

A:Black screen, blinking cursor, won't boot, tried everything

Anyone???  Please.  I have no clue what to do.

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This is a continuation to the following thread that was close (I think prematurely - not solved)

Has anyone had a resolution to the above thread issue, I am having same problem.

A:Boot up to black screen and blinking cursor

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I'm attempting to troubleshoot an S7-392, I have limited experience with Acer laptops as I'm typically a Dell guy so I'm hoping someone can help out.  Here's exactly what's happening... 1. Power on the laptop (whether on battery or the power supply makes no difference).2. See the Acer splash screen for a split second3. See an Intel Rapid Storage Tech screen with information on the RAID0 config4. Goes to a black screen with the cursor flashing in the top-left. The laptop is running Windows 10 and was working fine for 2+ years.  This seems like a common issue, I've read various articles/forum posts around the web but unfortunately none have helped.- The process of holding down the power button for 30 seconds, etc.- Holding a combination of the Fn keys I can get into the BIOS and as mentioned above the machine is seeing a RAID0 configuration with two 60 GB drives.  I cannot get into Safe Mode or any kind of Windows troubleshooting.  If I hold F2/F9/F10 I go into the BIOS and am prompted to reload the default config.  I'm assuming that will NOT format the HDD since it's only in the BIOS but I'm not sure with Acer laptops.  Can anyone provide some knowledge there?  I'm guessing reloading the default BIOS config is my next logical step but I have no way to back up the data.

A:S7-392-6832 won't boot, black screen with blinking...

I've seen that blinking cursor before. Left the system overnight and it got done with whatever. Try pressing Ctrl-Alt-Del when the cursor is blinking. Does anything happen ?

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I have been trying to troubleshoot a drive for days, i am able to recognize and use all of my data when i throw it on as a slave on any other machine however there is something seriously wrong with the boot sequence or something. I havve tried repairing it with the windows disc, i have tried recovering also. I have used Norton Ghost to try to fix it etc... I think its something to do with the master boot record or something in there. When i try to boot from that drive i get a black screeen immediately after my bios finishes loading and keyboard is frozen and there is a blinking cursor in the top right. All i am really concerned with is saving all of my program data/licenses, is there anyway i can transfer at once all of my programs and stuff i need from one drive to a new 200gb drive i have with XP already on it? Ghost offers to duplicate my HDD image onto another drive but that erases all of the data on that drive!! Can i look up via the new working OS on the 200gb machine what i am missing to boot properly on the faulty machine!!! If you choose to answer this please take your time and answer fully as I won't be able to check any replies for a few hours and you may not be able to reply again when im back!!!

Thankyou so much anyone who can help!!!

A:OS won't boot!! Black screen, blinking cursor!!

First, I'd backup all the data. Since you mention GHOST, I'd make an image of the failing drive with GHOST and save that image file. That allows you to access any/all of your data at least. Also, having an image file on a different disk will allow you to make a mistake in the recovery process and just go back to where you are now.

GHOST won't transfer your data, etc. and allow you to "overlay" your other XP installation with just part of it. A clone operation erases the destination completely, which is probably not what you want.

Have you downloaded the disk manufacturer's diagnostic and done a non-destructive surface scan on the failing disk? Before we attempt any repairs, it would be nice to know that the disk is healthy.

If it passes the scan, I'd try a repair installation of XP. Install the disk as the primary, and boot from the XP CD. Don't choose the recovery console option, but rather continue as if you were installing XP. It should come up and tell you that there is an existing installation, and ask if you want to overwrite it or install in a new place. You want to overwrite the existing installation with the repair installation. This should leave all of your applications intact, though you will have to reload all service packs and security patches.

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Hi guys.I replaced the hdd of my HP 635 (amd) with a new Corsair 60 Gig SSD.I used both the dvd and USB to install windows, i tried with 7, 8.1 and 10. The setup finds the ssd, and i can format it ans start the install, untill the first restart, then all i get is a black screen with a blinking cursor and the machine doesnt go beyond that point, regardless how long i leave it.Replacing the old sata drive, the machine boots right into windows. I tested the ssd on a desktop machine and i installed windows just fine on that. Please help me out with some guidance.

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I upgraded to windows 10 from 7 last week and used it for the next couple of days.  Since the last few days whenever I start my laptop I see the Dell Inspiron logo with F2 & F12 in the bottom right corner and then it is black screen with blinking cursor.
I've tried pressing every avaialble F buttons during start up but to no avail.  I am not able to start or view anything even safe mode or nothing.  It is just showing me black screen with blinking cursor right after boot up.
As always, your help, time and effort is greatly appreciated folks!
Thanks much in advance

A:windows 10 black screen with blinking cursor after boot up

I am not trying to rush...but any help!!

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My Computer Specs:

Dell Inspiron 6000
Windows XP, service pack 3
160GB HD


This morning I tried to boot up my laptop: it showed the initial BIOS screen, the progress bar filled, then it went to a black screen with a white blinking cursor in the upper left corner.

I waited several hours to see if anything would happen, nothing.

The green lights above the keyboar (such as Numlock, capslock) are lit up. I checked the battery pack and it is full. Last night the laptop was working just fine.

Any help would be appreciated, thanks!

A:windows won't boot - black screen w/ blinking cursor

Try pressing F8 during bootup to get to the boot menu and try booting into Safe Mode.

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The past month my laptop has been booting really slow so i decided to hibernate instead of shutting down the computer seeing as it resumes session and is much faster. Yesterday, my virus protection tagged certain programs as malicious and i moved them to vault as i usually do, but noticed that it deleted all the programs i use such as Photoshop, Spotify, Enternet explorer and some others that weren't viruses and im 100% sure they weren't infected. I jumped to fast by sending them to vault and afterwards i tried to restore them from the vault using the virus protection interface. It restored the shortcuts but messed up the .exe files.

Later that night i did a system restore to a point the previous day. The restore was successful and the computer started to restart as usual but now the laptop wont boot anymore.

It loads the Dell icon and then stays in the black screen with a blinking underscore. I can go into BIOS, I have ran multiple tests everything passes, i can boot from the start up disk (not to desktop) but to repair screen which "no problems are detected".

I have tried to undo the restore a few times. Unfortunately i don't have a complete backup disk with all of my files or else id nuke the HDD and start over. I spent all day searching the web for a solution but have hit a dead end.

Im curious to see if anyone can help me with Boot failure and if not tell me how i can create a successful back up if i cant load Vista. Any help will be much app... Read more

A:Black screen with blinking underscore (fails to boot)

Try this:

... and learn to back up those important files often

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Hi, My niece dropped off her Dell Latitude D810 yesterday. Of course she can think of nothing that happened - it just doesn't work....

But now it won't boot past the Dell splash. After the splash it goes right into a blank screen with a blinking cursor. No response either. You can type and nothing happens. After a handful of keys it will start to beep with additional keystrokes. I does not seem to spin up to the point where i can go into the windows safe mode.

Okay - so I have done some searching and tried a bunch of things. Using an XP Home Edition install disk I have got to the repair console. But this repair console is strictly a C:/ prompt. So I did a chkdsk/ r. That completed - but no luck. Then gleaning from the MS page here: http://support.microsoft.com/?kbid=314503 I tried deleting my boot.ini file (backed it up first though..) and then did a BOOTCFG /Rebuild Following the directions from here: http://tech.icrontic.com/articles/repair_windows_xp I got no errors or anything - but still no go.

Then I deleted her HIBERFIL.SYS file thinking that maybe it was trying to restore a corrupted image? Still nothing. Just boots to a blinking cursor.

I pulled the HD and plugged in a USB bridge and plugged it into my rig and ran a virus scan. It found a handful of junk. I had AVAST delete all it found.

Also - I booted a linux live boot cd and got the pc on the internet etc. to rule out flaky motherboard, video card or faulty memory...

Last other note I can thi... Read more

A:XP fails to boot - black screen with blinking cursor

http://support.dell.com/support/DPP/Index.aspx?c=us&l=en&s=gen&SystemID=Latitude D810

may find info here
reseat memory chips

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