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Stuck at login screen, password disappears

Q: Stuck at login screen, password disappears

Hey there, new here and need some help. Here's what happened:

I opened internet explorer and typed in a google search and hit enter and it popped up a new instance of iexplorer instead of just searching in the current window as usual. Then, links I clicked on opened new windows which is not the usual setting. When I clicked in the middle of text on a web page it would highlight everything. Strange little things like that.

So, I clicked start > Turn Off > Restart and nothing happened; it just went back to the desktop. Pushed the Windows key and it wouldn't open the start menu. Finally I had to do a hard shut-off.

I waited a minute and booted the computer back up when it stopped at the login/password screen as usual. I typed the password and hit the Enter key and it just deleted the password and stayed on the page. So, I retyped it and clicked with the mouse on the green arrow button with the same result. Laptop built in mouse button did the same thing. Eventually it just froze entirely and I could not even type in the password box. Also, the little help icon on this screen would not bring anything up; it's like all the keys got remapped to different functions.

The only recent updates were the automatic Windows updates upon shutdown earlier today and the comp worked fine after booting up after that the first time.

Any thoughts?

I'm on a Dell laptop with XP Home.

Thanks


EDIT: I hard shut down the comp again and let it sit for about 15 min. Booted back up and it's functioning normally. I'm still afraid it will happen again though so any input will be appreciated.

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RELEVANCY SCORE 200
Preferred Solution: Stuck at login screen, password disappears

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 76

I'm having trouble logging into one of my Desktops with Windows 7. I had simply locked my desktop and when I came backup, on waking up the monitor, I noticed that the screen shows the text "Press ctrl+alt+del to login" with the Windows 7 logo underneath
on a black background. This used to be the default blue wallpaper earlier. On pressing ctrl+alt+del as usual, I see no user account displayed and no text box to enter the password. Only the "Ease of Access", "Cancel" & Shutdown buttons are showing
on a black background. I can't enter the password anywhere. I restarted the machine to check if the problem disappears but to no avail. It still doesn't gives me the password box and a black background.
I've tried memory tests and startup tests from the boot menu and its still not fixed. Even safe mode gives me the same login screen without a place to enter my password. When I try to Remote Desktop to this machine from another machine, it gives me the same
3 buttons on the default wallpaper and no place to enter the password or select a user.
Any ideas on how to fix this. Any help will be really appreciated.

A:Stuck at login screen without password box & only cancel button

According to your description, please try the following methods for a test.
Method 1:
I would suggest you to run SFC scan to check for missing or corrupted system files.
Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link :
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833
 
Method 2:
I would suggest you to perform a system restore
You can refer the link:
http://windows.microsoft.com/en-US/windows7/products/features/system-restore
 
If there is not any working Restore Point, please compare the following 2 registry tree with a working computer.
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
 
Best regards,
Della Li

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RELEVANCY SCORE 76

Hello, I am having issues with the computer I built for my grandparents. http://speccy.piriform.com/results/BdOHfoWmZDbDeWQUSFD5LWv

I will turn on the computer, reach the user login screen. There are 3 users to pick from. It usually doesn't matter which I pick. Sometimes this issue will occur sometimes it won't. There are 2 different variations of the issue. 1.) I will click on a user to login to but no password prompt will appear, just the mouse and the blue flowery looking background is present. 2.) I will be able to input a password but the desktop fails to load and all that is present is the mouse and the spinning circle with Welcome next to it.

The only way I get out of either issue is to do a manual shutdown. Sometimes I can login without and issue. I've found booting into Safe mode, rebooting from safe mode then attempting to login allows me to login, but I have no idea whether or not Safe mode has anything to do with it.

I hope you guys can shed some light on my situation. Thank You

Update 1: I have ran Memtest86 for a pass and a half and received no errors. I've also attempted to do a system repair, and sfc /scannow. https://www.dropbox.com/s/pa97zzruxo5mk2s/sfcdetails.txt
 

A:Login Issues, stuck Welcome screen, no password prompt

Memtest needs to be run for at least 8 passes to be any where near conclusive.

I can see in the Speccy report you only have 4GB or Ram and it is all in the same slot so it will only be running on a single channel, performance should improve if you put another matched RAM stick in the other channel so it will then run as dual channel.

The Speccy report also shows every voltage, including the CMOS battery, as being a long way off from what it should be. I do suspect this is a misreading as the system would be unlikely to run at all if these readings are correct. I would check the reported voltages in the bios and post them back here.

Finally the SFC scan results show a problem with the TVEncDec manifest which is corrupted. The best way to fix this is to run a Repair Install: Windows 7 Repair Install
 

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RELEVANCY SCORE 76

My PC stuck at the login screen without user password prompt in safe mode.

I've tried the solutions as follows, however, none of them are success :

Use the Windows 10 installation media to log into the "Troubleshoot Mode" and "Startup Repair".

"System Restore" in "Troubleshoot Mode" isn't work for me as Kaspersky IS is installed and it prevents the "System Restore" process.

Use the Windows 10 installation media, to try "Upgrade" the windows. It fails also as Windows 10 already exist.

It's grateful if anyone can help to fix it.

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RELEVANCY SCORE 63.2

I can't login on my new Elitebook. It's stuck at some HP login solution that looks like something form the 90's! The finger print reader doesn't repond and there is no password. After three attempts it requires a turn off/on and the whole repreats itself.

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RELEVANCY SCORE 62.4

Okay - so I decided to get into safe mode using the msconfig option.
Stupidly enough, now I can't get past the login screen, even after attempting to use the Administrator login information. Using the F8 option to boot normally or using the last boot that worked doesn't work. Still in safe mode. I need to somehow change the boot.ini back out of safe mode. I've read that my my only option is to pretty much get an XP CD and try the repair mode. I am not able to get an XP Prof. CD, but then I also read that this may or may not work anyway. Does anyone have any other suggestions? Anyone hear of using a program called NTFS4DOS?
PS - I was simply trying to remove a specific file from my registry before I selected to boot in safe mode. I backed up my registry just in case. The file I was attemping to remove was one from spiralfrog.com. I don't think that me removing this caused my problem.

If anyone could provide some info, that'd be great. I'm trying to avoid sending the computer to our tech people at work to avoid a charge.
Thanks!
 

A:Stuck in Safe Mode - Password Login not Working

When you say password login is not working do you mean your password is not working? What happens when you enter your login info? Does it take the psswd and say logging in, then logging out, and kick you back to the same screen asking for your login info in a loop? Does it blue screen or freeze?
 

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RELEVANCY SCORE 60.8

After I configured to start up the Windows 10 with the safe mode as following method for uninstalling a software, it does not prompt to enter a password at login screen anymore.

It was working fine until now.


I have tried following but no luck.
Pressed Windows icon + r to launch a run command - No responsePressed the space, enter, and any other buttons to launch a password prompt - No response. *It seemed to accept a keyboard entry. i.e. Caps lock worksTried to start up the Windows 10 using F8 safe mode (I know it does not work for Windows 10 but I tried anyway)Switched the Microsoft account by selecting lower left corner account options - It did switched the account but no password prompt.

As I can not login to the Windows, I am using my second PC to create the post. Please help.

A:No password prompt at login screen. Can not login.

Have you reset System Configuration to normal boot (remove the check from safe mode)?

Try pressing the Ctrl key and just type your password blind - there was a bug in the Preview builds, but I haven't seen it since then.

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RELEVANCY SCORE 59.2

I added a new user on MS.com and now my machine boots up to the first screen picture and then it just sits there. No spinning, no nothing Any ideas? It says the time and the mouse works but no login comes up.

Thanks,

Bernie
 

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RELEVANCY SCORE 59.2

hy everyone, i just joined this forum in case you could help me with my problem in windows 7. i had this issue about 2 days ago, had been searching and browsing for solutions but nothing worked. here is may problem :

my windows keeps rolling back to login screen everytime i enter my account. i tried to boot from safe mode using the same account and it worked, activated Administrator account using command prompt (net users administrator \active:yes), went to "msconfig" and choosed selective start up and services. back to normal boot, the problem happened again and again. i logged in using administrator account but some of my program didn't work well (especially the latest CX-One V.9.1 Omron PLC programmer, i got this one way install full version from the distributor)

please help me activate my original account

best regards
boysandra

A:stuck on login screen

Hello boysandra, and welcome to Seven Forums.

You might see if doing a system restore at boot using a restore point (if available) dated before this happened may be able to fix this for you without having to do anything else.

Hope this helps,
Shawn

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RELEVANCY SCORE 59.2

My mother is a JROTC teacher and the Army sent new laptops to all instructors. The laptop keeps locking up and not taking the password they gave us to use. How do I get in to use the laptop?

A:stuck on the login screen

Welcome to TSF

Unfortunately for you, the forum does not assist in bypassing passwords. Please contact the Army for assistance

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RELEVANCY SCORE 59.2

Hi,

I've Got Win 7 64bit running on my new comp.
It's a clean installation only 2 games and a Antivirus ( Bitdefender 2010 ) installed, system is up to date, Bios and graph card are up to date, up since a week or 2.
Everything worked fine till yesterday, After playing I shutted down my computer but later in the evening I wanted to check something on the internet and he stucked on the logonscreen.
He's says my PwD is wrong but I'm sure it is not, I check if the Keyboard wasn't in an other language but he doesn't, tried through the utilman to type my pwd but that doesn't respond, neither does the shutdownbutton ( reboot or hibernate doesn't respond also ).
What didn't work :
- Hard reboot and reset.
- Reboot without additionnal drives, ... , only mouse and keyboard.
- Tried the 'utilman workaround'.
- When i go into safe mode automaticaly he's trying to repair, I cant pass through that, he finds something on the 'ntoskernel.exe' repairs it and reboots.
- With the Win7 DvD I can access a cmd prompt but I can't acces my C drive, strangly i find my configuration on a 'D' Drive.
- I haven't a restore Point neither an image.

Before I reinstall, and that would be my very last option because I want to know the cause of it so i can/try to solve it, do you have any other ideas.

Config :
Asus P7P55D
I5 CPU
Radeon HD5850
G.skill Falcon II 128 Go SSD
3 GB Corsair TR3X3G1600C8D

Thx for your help.

A:Stuck on login screen.

Welcome!

First, just confirm that your caps lock key is off.

You can also try changing your password via this method: User Account Password - Change from WinRE

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RELEVANCY SCORE 59.2

I remember my password, but for some reason it says it's incorrect. I also cannnot enter Safe Mode properly. Please help
 

A:I'm stuck at the login screen.

Are you trying to login to safe mode with the account named Administrator?
 

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RELEVANCY SCORE 59.2

Hopefully this will be a super easy fix.

I just bought a hp mini 311 netbook. The user login screen shows only one icon for a user account. Even though that account always had the word "locked" under it, it would always open up when clicked on. Now it will not. I've had the computer only about a day now.

So I'm stuck at the login screen. Is there a way to create a new account from this screen? Other thoughts.

Thanks,
Ryan.

A:Stuck at login screen.

Hello Ryan !! Welcome to Seven Forums !!

Follow this link Safe Mode and log on to the Safe Mode there you might find an Administrator account.Login to that account and create a new Administrator. Then reboot the System normally.

Hope this helps,
Captain

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RELEVANCY SCORE 59.2

Two days ago my computer started laggin really bad so I ran a virus scan(we have 5 teenage boys that download games ALOT). In the middle of the scan the computer locks up. I rebooted in safe mode but it will not get past the log in screen. It starts loading....blinks the safe mode black and white screen and then goes to the windows login screen. If you try to log in it says it is "loading your settings" then states "saving your settings" and will not advance past that. When I try to reboot it just does the same thing. It will not let me into the safe mode or out of safe mode. How do I get past this to fix it.....

A:Stuck at login screen

On boot, where you hit F8 to access Safe Mode (Assuming you did and the machine didn't do that for you!) - Hit the F8 key and select "Last Known Good Configuration"

Try that and Post back your results!

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RELEVANCY SCORE 59.2

Okay, so yesterday I added a login password to the main (and only) user account. This was because while I was in the shower, I had a Adaware scan running and didn't want anyone to mess with the comp. So, the computer was locked at the login screen.

After I got out, I logged back in and removed this password. I also removed the welcome screen option at the Control Panel. For the rest of the day, I did the usual browsing and listening to music. However, when I woke up today, the computer was stuck at the login screen.

... I have no clue what happened and what to do. I tried re-entering the password from yesterday, but to no avail. All of my family members have said nobody has touched the computer.

Is there any way I can override this login screen? Thanks
 

A:I'm stuck at the login screen...Please help...

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RELEVANCY SCORE 59.2

Hi there

I bought myself a new PC last week:

Asustek motherboard
AMD Athlon 5600+
Sapphire Radeon 4670HD
2 gig ram
320g hard drive
Windows XP Pro

Anyway, everything has been working perfectly until today. I was checking facebook or something on the net, when randomly the windows XP login screen came up. I click on my user name and now it asks for a password. I never had a password to begin with so I have no idea what to type. I am 100% sure there was no password before. So then I restarted the computer and it took me to the login screen again, still asking for a password. Oh, and my virus definitions are completely up to date as I have an ADSL connection and my NOD32 virus program updates itsself automatically as new updates come in.

Would really appreciate some help, I seriously don't want to format my new PC already.
 

A:Random login screen in XP, asking for a password when there is no password

Can you boot into safemode, log in as administrator, and reset your user password from there?
 

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RELEVANCY SCORE 58.4

Hi! I?m required to work from home this week due to COVID 19 and my work computer will not work. I have an HP with Windows 7. When I turn It on, It will only get to the ?press ctrl+alt+delete? screen then the mouse and keyboard freeze. I cant even log in. I went to the office to get my wireless mouse and keyboard thinking they would work and they do until I get to that screen when everything freezes. Called our centrada support number, can?t help me. Called the office support person, can?t help me. Please anything will help! (Yes i turned It off and on several times)
 

A:Please help! Stuck on login screen frozen

Are you able to get into safe mode ? Immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the F8 key in 1 second intervals.
Are you sure your mouse and kb are working? Can you get into the BIOS on bootup?
You might just have to wait for the drivers for the USB KB/Mouse to load in, can sometimes take 5 minutes
I like to switch to KB & mouse with wires when I get issues like this.
 

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RELEVANCY SCORE 58.4

It loads up normally, my avatar pops up with my name, I insert my password..

'Welcome *blue circle*'
*5-10 minutes later*
Desktop appears.

I have no idea whats causing it though it started after I had to shut-down my computer using the power button.

I've checked Event Viewer and these are the 5 errors that came up while stuck on the Welcome Screen.

-The AVG Free8 E-mail Scanner service hung on starting
-A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
-The event logging service encountered an error (res=1117) while initializing logging resources for channel Microsoft-Windows-Kernel-WHEA.
-Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.
-Audit events have been dropped by the transport. The real time backup file was corrupt due to improper shutdown. (the first error and the cause perhaps?)

any help would be much appreciated.

Thanks.
 

A:Stuck on 'Welcome' screen for at least 5 minutes before login.

For starters I would uninstall AVG Free8 .

But download one of the other free AV programs so you can install when you get your machine cleaned up.
 

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RELEVANCY SCORE 58.4

I have tried to help a friend with their laptop. It starts up fine, but once u get to the login screen and click on the user, it says loggin on, then goes to saving settings then logging off. Brings u right back to the login screen.

I have tried safe mode, networking, every thing listed. Nothing. I have even tried to reboot from the start up disk. Won't do it. Keeps going to the login screen. What am I missing? please help. He is working on a Dell Ispirion 9300. XP. thank you
 

A:Solved: Stuck on login screen

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RELEVANCY SCORE 58.4

Hi.

For several weeks I have been trying to solve a problem on a family members desktop computer.

The scenario is as follows:

User clicks on their profile and their custom background appears. From here, the taskbar and desktop icons do not appear automatically and the user must open task manager and manually launch the process 'explorer.exe' to force the desktop to appear correctly.

The problem occurs with all the profiles on the computer and there is nothing in the event log to suggest that there is a problem.

Could someone help me out?
 

A:Windows stuck at login screen

Check the Shell value for Winlogon in your registry. Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
should show:

Shell REG_SZ explorer.exe

Or download this tool: http://www.dougknox.com/xp/utils/XP_FixLogon.zip
This utility checks for the correct GINA value in the Registry and will allow you to restore it, if its incorrect.


By the way, this is usually a sign of Virus\Malware infection
You are therefore advised to go here, and complete all steps:
Viruses/Spyware/Malware Preliminary Removal Instructions
 

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RELEVANCY SCORE 58.4

Hi! I?m required to work from home this week due to COVID 19 and my work computer will not work. I have an HP with Windows 7. When I turn It on, It will only get to the ?press ctrl+alt+delete? screen then the mouse and keyboard freeze. I cant even log in. I went to the office to get my wireless mouse and keyboard thinking they would work and they do until I get to that screen when everything freezes. Called our centrada support number, can?t help me. Called the office support person, can?t help me. Please anything will help! (Yes i turned It off and on several times)
 

A:Stuck on login screen frozen

Are you able to get into safe mode ? Immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the F8 key in 1 second intervals.
Are you sure your mouse and kb are working? Can you get into the BIOS on bootup?
You might just have to wait for the drivers for the USB KB/Mouse to load in, can sometimes take 5 minutes
I like to switch to KB & mouse with wires when I get issues like this.
 

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RELEVANCY SCORE 58.4

Hi,
I think I have a Malware infection in my pc (xp, sp2, Dell xps 400 model).

Here's the sequence of events: a McAfee scan found a couple files which were then quarentined. But suspiciously, when the scan was done, there were ~10 new Internet Explorer sessions open. I right-clicked on each IE on the task bar and closed them, then rebooted. Now, I can't get past the login. Windows presents the login box, I type my username and password, my desktop background picture appears, then a "Logging Off..." box appears and I'm back at the log in screen. Type username and password..."Logging Off"...back at login screen...a terrible loop.

I've tried booting in Safe Mode (plain, "with networking", and "with command prompt"), and get the same results - stuck at the login loop. I also tried booting to Last Known Good Configuration, but got the same results - stuck at login. I need to get past this point so I can run diagnostics.

Thanks in advance for the help!

A:Stuck at Login screen (in a loop)

BUMP, please

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RELEVANCY SCORE 58.4

My laptop is not booting. At power up, I see the Dell logo. If I touch *any* key, a horizontal blue bar appears at the bottom. F12 nor F2 work (they activate the blue bar).
What's going on? This thing worked fine yesterday.

A:Stuck at Dell Login Screen

System model?
Reset procedure:  unplug, remove or disconnect battery.  Hold the power button for 30 sec.  Remove and reinstall memory modules and hard drive.  Power on AC only - if it will, but won't with the battery, the battery is bad.
If it still won't get past POST, unplug everything USB and try again.
If you then still get nothing, it's likely a bad mainboard.

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RELEVANCY SCORE 58.4

Sorry to disturb.

May I know what the problem during the time I'm trying to install Windows 7 and it just stuck at the login screen background without any changed after 30 minutes?

I have try to adjust the BIOS to Native IDE, RAID and ACHI. But nothing was changed.

I still could find any solution after I reading some of the thread.

Hopefully I could get any solution here.

A:Stuck during login screen background

Where did you get Win7? If you burned the DVD yourself, burn another at 4x speed using ImgBurn.

Try install from a USB flash stick. Best method is to install UltraISO trial, on File tab open ISO, on Bootable tab write Disk Image, Format, Write.

Unnplug all other HD's and peripherals. Boot DVD, wipe the target HD: SSD / HDD : Optimize for Windows Reinstallation

Then choose Custom Install, use Drive Options to partition and format before install.

If further fails, test your RAM using memtest86 CD for 5-6 passes. Then test your HD using maker's diag/repair full CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Check for latest BIOS version update. If current, reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

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RELEVANCY SCORE 58.4

I've been running Windows XP (SP3) for years. Went back to school, and I'm taking Japanese. When I installed/activated the Japanese fonts, it asked me to restart the computer. I did so, and now, where previously I would go directly to the desktop, I am taken to the User Login screen. When I click on my name, it moves for a moment, and says that it's loading my preferences. Then, the icon snaps back to its original spot, and does nothing. If I click it again, the exact same thing happens.

If I try to login in safe mode, it does the same thing, except I also get the administrator login icon. Anyone have any idea why this is doing this and/or if there's anything I can do short of reinstalling that will help? In looking around the internet, I have found two instances where someone has had this same problem, but no luck on solutions.

Thanks in advance.
 

A:Stuck at User Login screen

When you log into the administrator account, does the same thing happen?

Also, do you have any of the following:
-Windows XP CD
-Recovery CD
-Recovery Partition
 

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RELEVANCY SCORE 58.4

I?m stuck at my Windows 10 login screen

It won?t accept my password anymore

My laptop was fine but it restarted last night, maybe a windows update?

Now I?m locked out

I can?t access settings

I can?t get into safe mode

The computer restarts every few minutes

When I click on the restart icon while holding shift. .. I get this error message
WerFault.exe - Bad Image

Any ideas?
 

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RELEVANCY SCORE 58.4

Hi guys, sometimes I encounter this problem where I'm stuck on the login screen. It has only happened only after periods of inactivity, never at startup. My laptop also never sleeps, as it just turns off the monitor and gets locked. I would type my password and press enter and the loop thing would just keep on looping. I have to turn off the power button to restart it. Can anyone help? Thanks.

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RELEVANCY SCORE 58.4

My brand new Acer Aspire E15 was doing fine, but after a windows update the keyboard stopped working (Error number -19). I could login normally by using the on-screen keyboard. But the keyboard didn't work either when booted into windows, it was very annoying to use the on-screen keyboard all the time, so I wanted to fix the problem, to fix the keyboard error I decided to boot into safe mode. But now my trackpad stopped working too! Which means I can't select the on-screen keyboard at the login screen to type my password, and I can't type my password with the keyboard. I'm stuck at the login screen now, how can I fix this login problem and my keyboard problem? I don't have a recovery CD / USB and I can't make one because I don't have a CD / DVD right now. I'm typing this from my macbook.

A:Stuck at login screen Windows 8.1

Nevermind, I got it working by pressing Alt + F10 on startup and then refreshing the pc.

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RELEVANCY SCORE 58

Hi all!
I've been using seven (32bit version) for quite a while now on my laptop ( MSI GX710PX - amd turion64 x2, ati hd2600 (512MB), 250 GB,2 gigs of ram). The first installation did the problem mentioned in the title of the topic after i installed Kerio personal firewall - i didn't know what to do, so i just reinstalled windows.

But now it happened again:
The comp was running for 3 days, i turned it off @ around 2:00 am, then turned it on at 8:00 am - for the first time i could login, and i even see the taskbar and the background, but the icons never showed, i couldn't click anything on the taskbar either, ctrl+alt+del did nothing, so i had to restart it manually. The login screen showed up, i entered my password, but it never made it to the desktop, it just got stuck like that, the HDD wasn't spinning or anything - restart - in safe mode it boots up normally , so i uninstalled a few recently installed programs ( mkvtoolnix and alike ), but after restarting it got stuck at the login screen again.

Now normally i would just reinstall windows, but after two months it has too many programs - lot of time to install them again
So i thought i'll ask here for help! The notebook has XP as it's main OS, seven is installed on a virtual harddrive (30gigs).
Thank's for any kind of help in advance!

A:Build 7077 stuck @ login screen!

Hi there
I can't give you a reason as to the error but this might work.

Try starting Windows in SAFE MODE as you've done but disable Networking and then shutting down. This should clear out any "Stuck" services. Switch off Firewall and uninstall any AV software whilst in SAFE MODE.

Incidentally while you are logged on in save mode see what starts automatically and stop those you don't need -- there are posts around suggesting what you can stop running automatically.

When you try again in "Normal mode" start DISCONNECTED from any network and switch your wireless card off.

Cheers
jimbo

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RELEVANCY SCORE 58

My son bought his first laptop (with his own earned money)  1 1/2 years ago.  a few months ago it began running really slow and then eventually wouldn't boot up.  we ended up doing a factory reset.  Fast forward a couple months and we are having the sam issues and now it gets stuck on the login page.  I have ran the sysem extensive test and
 
I ran the test and everything passes.  Please advice us what we can do next.  sooo disappointed!

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RELEVANCY SCORE 58

My Lenovo Yoga 2 has some very weird issues that is preventing me from using it. Here's a list of the issues I've noticed:- When I hover over the power icon, there is no option to restart, shutdown or sleep. This only occurs randomly.- I no longer have internet connection. A red "x" is on the connection icon. I'm not able to put it into airplane mode either.- Cannot sign in. When I input my password/pin, it'll load and then restarts. But when I do get in, there is a black screen and I get an error and it restarts.- When left on the sign-in screen, it'll restart by itself- The initial loading screen is longer than usual.The last thing I remember doing before this happened was ripping CDs using an external optical drive. I'm not tech savvy so I probably won't know much terminolgy about computers but I'll do some quick research when needed.













Solved!

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A:Lenovo Yoga 2, stuck on login screen. Need help!

Have you tried performing a system restore? This may help restore your computer to a working condition. Read this on how: http://windows.microsoft.com/en-us/windows7/restore-system-files-and-settings

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RELEVANCY SCORE 58

I had a problem yesterday where I couldn't log in to my account on Windows 7 but my wife's account worked fine.  I noticed that the computer had poor performance when on her account.  I ran MBAM and everything came back clean.  I tried both accounts in safe mode and had the same behavior.
 
Then I remembered that the night before the computer froze up for about 5 minutes then started working again.  I decided to restart it that night because I have a memory leak somewhere, and I thought that it might have caused the crash.  I never logged back in that night after the restart.  When I tried it the next morning I got the behavior above.  I went through the steps for this problem to run sfc /scannow, which always stopped at 92% before I got an error that it couldn't complete.  I was still having problems with the performance too.  Everything would go fine for a few minutes then it would be excruciatingly slow for a while.  I remembered when I had performance issues like this before, and it was when my hard drive was going out several years ago.  My current hard drive is not a year old yet, so I didn't think that was happening.  I decided to run a chkdsk to make sure though.  While the first chkdsk was clean, I decided to schedule the chkdsk /r (with the GUI, not the cmd) on startup.
 
The scan found that ntuser.dat and a couple other files had bad sectors and moved them.  I left it all night to finis... Read more

A:Windows 7 stuck on Welcome screen after login - an alternative fix

FWIW:  Programs/files don't "have" bad sectors...they lie on bad sectors, which are part of the hard drive/partition.  If the files are on bad sectors, then Windows may have difficulty reading such and using such files.
 
The chkdsk /r command is the only tool that I know of which can attempt to move files on bad sectors to good sectors.  It is not necessarily successful at any of these attempts.
 
Bad sectors increasing on hard drives can be an indicator of a failing/problematical hard drive.
 
Louis

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RELEVANCY SCORE 58

dear bleeping computer,
 how are you guys?....
here's my story why i need help: so my uncle asked me to repair his very slow acer laptop, so i said why not?
i got it, directly got to ssafe mode caus it was very slow, downloaded malwarebytes anti-malware, ran a scan and it found 7028 threads .... it took long enough to delete maybe 6497 threads and then it shut down(because the charger didnt get electricity) then i restarted in safe mode ran the scan again and found threads between 300 or 400 in numbers. it took hours to quarantine them, fell asleep and in the morning, the safe mode worked fine. so i geussed why not go to normal mode, when all the threads where removed. did that and till now mouse & keyboard freezes when starting up and seeing the cursor. it  gets stuck at login(where you have to), so i cant login or go to explorer to do anything, please i need help.... i dont got any backup cd's orso because he lost everything and its an old pc..... i'll try to upgrade it to window 7 maybe after it's repaired...
 
hope there is help
regards,
Daniel

A:mouse & keyboard stuck on login screen

try an external mouse and keyboard with USB,
 
if you dont have anything on it that you need backed up or saved, i would create a bootable vista install CD or usb drive and re-install vista using your current productkey/id

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RELEVANCY SCORE 58

Hello,

So here's my issue: I started my computer and came back to find a BSOD. It displayed an error code and mentioned something about a driver error. I waited until the loading reached 100%, but it didn't restart on its own so i shut the computer down manually by holding the power button on my case. Then it booted up, but it got stuck on the spinning circle of dots. I have been able to press CTRL+ALT+DEL while at the spinning circle which bring me to the login screen but without the box to enter my pin, however, I am able to access the network, ease of access and power options. I have tried restarting, shutting down, and holding shift while restarting in an effort to boot with safe mode but none have gotten me farther than the spinning circle. I have searched a lot of forums and many have had similar issues to mine but none of the fixes that were suggested got me anywhere. Attached are photos of the different screens I'm seeing which hopefully shed some light on the issue I'm having. Thanks!

A:Stuck at spinning circle before login screen

Hello and welcome to TenForums

How long did you wait for the spinning circles to complete whatever background tasks were going on? Sometimes it can take a long while if the problem happened when Windows was in the middle of an upgrade when it restarted. Next time just go and have a cup of tea and leave it for say 30 mins.

If that does not work you are going to have to boot from a W10 installation media disk or USB and go into advanced startup options to try and refresh windows.

USB Flash Drive - Create to Install Windows 10

Refresh Windows 10

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RELEVANCY SCORE 57.2

Hi,i have Lenovo ThinkPad T470 (LENOVO 20HD0002MC) and recently has started a strange problem:While booting at first Lenovo logo shows up (where you can get to BIOS by Enter key) and right after screen goes black. When i power down laptop and boot again (sometime few times) intead of the black screen there is a prompt for Bios password, like it should have and booting continues to OS.Enter key for BIOS doesnt work while it slill get stuck on black screen just right before it loads the BIOS (after trying few times with power -off/on it gets to BIOS and i can boot normally)I have BIOS firmware updated to the latest version, so as well drivers for hardware.Im not aware of any change that could potentionally start this issue, maybe after updating bios to some newer version.Otherwise im using Windows 10 with latest updates, but i dont think this could cause the issue as its way before windows loading.Thanks for the help.

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RELEVANCY SCORE 57.2

We have medium size network and Genuine windows 7 has been installed. From Last week we detected some computers stuck at login screen after password validation. There no way to access any user profile except Admin Account. After updating Group policies,
few computers were recovered. But some other computer not response for any solutions we applied. Finally Windows was reinstalled. We suspect that windows update file cause for this issue,because WSUS is running on our network.but we couldn't find it yet .please
help me you have any idea about that.

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RELEVANCY SCORE 57.2

My HP Pavilion laptop is not completely frozen. My touchpad works, as do some of the function keys like mute and light/darken screen, plus the up arrow so I can see the background desktop (lock screen?) with pretty picture, time, date and battery status.

The problem is the "Sign in" and the power/restart/shut down/hibernate, etc option thing are "darkened," you know that thing the computer does when things are not available, when features/menu items are not current options.

It's like my laptop is stuck in shut down, but won't actually shut down or restart. And as a computer is shutting down you lose features and can't do much if anything with it. This has happened a couple times before during updates. Both times I unplugged it, waited for the power to drain, plugged it back in and it started as normal no problem.
No such luck this time.

I have heard of similar problems in support forums, but most of that was upgrading from 8 to 10 so I doubt they can help me.

I have an HP Pavilion 5th Gen Intel Core i7 Processor with Windows 10 Home 8GB memory. Any help would be greatly appreciated.

Thanks
 

A:My brand new HP Pavilion laptop is stuck on the login screen

holding down the power button for 20 seconds until it switched off worked. it just restarted like normal.
 

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RELEVANCY SCORE 57.2

My HP Pavilion laptop is not completely frozen. My touchpad works, as do some of the function keys like mute and light/darken screen, plus the up arrow so I can see the background desktop (lock screen?) with pretty picture, time, date and battery status. The problem is the "Sign in" and the power/restart/shut down/hibernate, etc option thing are "darkened," you know that thing the computer does when things are not available, when features/menu items are not current options.It's like my laptop is stuck in shut down, but won't actually shut down or restart. And as a computer is shutting down you lose features and can't do much if anything with it. This has happened a couple times before during updates. Both times I unplugged it, waited for the power to drain, plugged it back in and it started as normal no problem.No such luck this time. I have heard of similar problems in support forums, but most of that was upgrading from 8 to 10 so I doubt they can help me.I have an HP Pavilion 5th Gen Intel Core i7 Processor with Windows 10 Home 8GB memory. Any help would be greatly appreciated.Thanks

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RELEVANCY SCORE 57.2

Hi peeps.

I need some help, I've read a lot of posts and not found any for my issue. Most are stuck with flickering cursor.

I don't know exactly what happened so I'll go through what I done leading up to the issue.
I processed a Windows update, I used spybot to remove some spyware which it didn't work so I selected run - msconfig - boot options - safe mode. So I could run a new scan on spybot.
So I rebooted and bios page loaded then the blue Windows 8 icon with the round dotted circle, the screen then goes black for 5 seconds. All that loads up is a grey screen with narrator options in the bottom left corner and the restart/shutdown option in the bottom right corner. I've tried all kinds and don't know what to do.

Its Windows 8.1 professional. I5 touchscreen all in one. I've had it 2 months.
I don't have the disc to hand, the person I purchased it from does have it still.

Thanks in advance

A:Windows 8.1 Help Stuck on Gray Screen before login page

Anyone help with this? How can i do a recovery.

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RELEVANCY SCORE 57.2

My HP Pavilion laptop is not completely frozen. My touchpad works, as do some of the function keys like mute and light/darken screen, plus the up arrow so I can see the background desktop (lock screen?) with pretty picture, time, date and battery status.

The problem is the "Sign in" and the power/restart/shut down/hibernate, etc option thing are "darkened," you know that thing the computer does when things are not available, when features/menu items are not current options.

It's like my laptop is stuck in shut down, but won't actually shut down or restart. And as a computer is shutting down you lose features and can't do much if anything with it. This has happened a couple times before during updates. Both times I unplugged it, waited for the power to drain, plugged it back in and it started as normal no problem.
No such luck this time.

I have heard of similar problems in support forums, but most of that was upgrading from 8 to 10 so I doubt they can help me.


I have an HP Pavilion 5th Gen Intel Core i7 Processor with Windows 10 Home 8GB memory. Any help would be greatly appreciated.

Thanks

A:My brand new HP Pavilion laptop is stuck on the login screen

What is the actual model of you HP laptop? In the meantime.....try this......power off laptop, unplug AC power cord, then pull out the battery for 5 minutes. After the 5 minutes.....connect the AC power cord and power on " WITH OUT" the battery , now power on and lets see what happens.

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RELEVANCY SCORE 57.2

I've had this problem for almost a year and now and I got so fed up and quit using windows. I partitioned the drive and installed another OS on it. I can boot in safe mode but not normal mode.

I did not get an install cd with my purchase of the computer so I don't think I can repair it via that route. I'd like to know what the possible causes are to see if I can repair it on my own. Frankly I've had it up to here with Windows and am itching to wipe the drive and install another OS if I don not find a solution to the problem and find one fast.

Why can't microsoft create some way to repair startup over the net? Because obviously this is a very common problem with Windows 7. There are alternatives to windows that are very good out there, little things like this push customers away (like what is happening to me now), I am mad to switch to totally to Ubuntu or some other Linux Distro as I found out long ago that they have everything and more that Windows has and most for free. I like Windows for the look and feel but this annoying problem is getting to me and this isn't the first time something screwy like this happened to me, I recall once with a laptop I had that had on Vista and another time in XP. God!!! This is so frustrating!!!!

I need help and I need it fast, my choice of OS is hanging on this here!!!

A:Windows 7 Stuck at login screen with circle spinning

  
Quote: Originally Posted by kamron


I've had this problem for almost a year and now and I got so fed up and quit using windows. I partitioned the drive and installed another OS on it. I can boot in safe mode but not normal mode.

I did not get an install cd with my purchase of the computer so I don't think I can repair it via that route. I'd like to know what the possible causes are to see if I can repair it on my own. Frankly I've had it up to here with Windows and am itching to wipe the drive and install another OS if I don not find a solution to the problem and find one fast.

Why can't microsoft create some way to repair startup over the net? Because obviously this is a very common problem with Windows 7. There are alternatives to windows that are very good out there, little things like this push customers away (like what is happening to me now), I am mad to switch to totally to Ubuntu or some other Linux Distro as I found out long ago that they have everything and more that Windows has and most for free. I like Windows for the look and feel but this annoying problem is getting to me and this isn't the first time something screwy like this happened to me, I recall once with a laptop I had that had on Vista and another time in XP. God!!! This is so frustrating!!!!

I need help and I need it fast, my choice of OS is hanging on this here!!!


There is no need to switch from Windows 7. Windows 7 is a great os. Anyway, have you t... Read more

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RELEVANCY SCORE 57.2

So I have installed windows 10 on my x220. Everything is updateted, I have installed all the drivers, using new UEFI booting and all that - no problems using it EXPECT that +- every second boot i get stuck on login screen. I then have to hard turn off the notebook by holding the power button. Boot again and it boots with no problem at all. I tryied repairing windows instalation by repair media, no success. I am using fingerprint scanner to login.It says "There was an error, please repete the action" while it gets stuck on login screen.Also nothing connected to the notebook.I have made a short video of my problem and added comments of what is happining.Anyone can help, please?

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RELEVANCY SCORE 57.2

Hello all.
One of my friend has HP pro book laptop. Until yesterday it boot properly. But now it shows logon screen more than 10 minutes and welcome screen same time. After it boot it painfully slow. Why is that? How do i fix it?

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RELEVANCY SCORE 56.8

I have followed several similar threads and their fixes for this problem with no result. After downloading the Win 10 upgrade, my system then said "loading updates". Then it restarted with a blue login screen saying "Welcome Back!" And a box to enter my password. The cursor is blinking in the box, but neither my mouse or keyboard works.
I have hard booted several times since the ctrl+alt+delete does not work. I am also not able to access safe mode as none of the "F" keys work during boot up.
I have tried the following:
1. Unplugged all USB devices except keyboard.
2. Turning off internet at the router.
I have a Dell desktop, and upgraded from Windows 7, with a Netgear router/modem.
I do NOT have an animated avitar, as someone else mentioned in the forum.
The only way I can get the system to move is if I power off at the main switch after booting up which goes into bios and disc diagnostics, but I don't know enough about computers to know what to do there! HELP PLEASE! My computer is useless now!

A:windows 10 stuck at login screen does not recognize mouse or keyboard

Booted up again and let it run for several hours. I noticed some flashing under the power button like it was processing info, but it stopped after about 20 mins. Still frozen at login page. Help Please!

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RELEVANCY SCORE 56.8

I had recently purchased a new laptop from Lenovo, and had decided to change a few setting on the Windows 8.1 host file. After the changes, I flushed my DNS settings, turned off my network settings and rebooted my computer.

To my surprise, as I login Windows 8.1, it keeps reseting to the password screen over and over again.

I do not know what to do from here, as I cannot even log-in to change my settings, or even boot my system in safe mode.

Please help!

Thank you

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RELEVANCY SCORE 56.4

Hi all,

When I close down the screen on my laptop (I guess it hibernates? Whatever the default is), then open it again, the login screen comes up. Sometimes it won?t let me put in my password. As if the keyboard isn?t working. The only key it picks up is the space bar (ie when I hit the space bar the hidden characters come up in the password panel). So I have to restart and then it works. It never happens when I start it from being shut down totally.

Can anyone help?

Thanks.

A:Login screen wont let me put in password

You probably have some kind of "Auto-Login" turned on, and the password was wrong. You can change it to regfular login like this:

Turn on automatic logon

pull up a CMD prompt and tupe

control userpasswords2 and hit ENTER.

Place a checkmark in the box, then reboot. Then enter your password when it asks.

If you use a 3rd party software like Yamicsoft Windows 8 Manager - There is an Auto Login feature in there which saves the password, however, it does not work well if you are using an MS account to login.

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