Over 1 million tech questions and answers.

Simple Pass on HP Pavilion dv6 Notebook PC Not Working!!

Q: Simple Pass on HP Pavilion dv6 Notebook PC Not Working!!

Hello, I have a HP Pavilion DV6 Notebook PC with a 64-bit operating system, Intel CORE i5, and Windows 7.I've had this laptop for about two years, but recently it's been giving me grief when I try to log in with my Simple Pass. I had two fingers registered and neither would work, so I deleted them and tried to register them again. But now "It looks like you're having some trouble. Would you like to try again?" keeps popping up and my fingers won't register.HELP .

RELEVANCY SCORE 200
Preferred Solution: Simple Pass on HP Pavilion dv6 Notebook PC Not Working!!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Simple Pass on HP Pavilion dv6 Notebook PC Not Working!!

Please, if anyone has some advice, I'd be opened to trying it out.

Read other 9 answers
RELEVANCY SCORE 76

I removed Simple pass and validity software, and I am still required to enter the master password that simplepass asked me to set up, I uninstalled all drivers, and software, and removed all remnants from registry, and I am still required to enter the password at login, i have done the netplwiz thing,  and bios says password is clear, so how do i remove this password requirement that i didnt have before i installed simplepass.

Read other answers
RELEVANCY SCORE 73.6

My fingerprint reader has crapped out.  I want to remove the driver and re-install it but I can't find a link to it and HP won't help me do it even though I paid for extended warrentee.  Anyone have a suggestion?

A:simple pass not working Windows 8.1

You should be able to use the W8.1 fingerprint driver from the dv6t-7300, and the simple pass software from the 15t-j100 This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications. File name: sp58900.exe This package contains the HP SimplePass Identity Protection Software for the supported notebook models and operating systems. This software protects identity information and account access using the computer owner's fingerprint. File name: sp64339.exe  

Read other 2 answers
RELEVANCY SCORE 73.6

Hi, I have Hp Envy 1511 and Simple pass is not working propwerly with Windows 10. I have the latest driver (Validity Sensor 4.5.327.0) and Wiondows Hello enabled, but no luck. Any thoughts?

Read other answers
RELEVANCY SCORE 73.6

I can't logon because simple pass is not working and I don't have a text password.   How do I fix this?

Read other answers
RELEVANCY SCORE 73.6

simple pass not working, does not recognise windows password at start to gain access to system, no flashing light, driversin software only go to windows 8.1.How do I reset the lot or reinstall simple pass?











Solved!
View Solution.

A:simple pass not working windows 10

follow the instructions for doing it and the reboots and it will work.. i have done a dozen of these now and all working.

Read other 10 answers
RELEVANCY SCORE 72.8

Hi, I am using hp envy 15t-ae000 model laptop for a year now, and the laptop seems to work just fine but all of a sudden the hp simple pass fingerprint stopped working. It was working just fine all these days but suddenly it stopped working with the error stating "The device is not connected to the computer. Please insert the authentication device." I looked at other forums and tried their suggessions but it dint work. Any suggessions like what needs to be done would be helpful.  Thank you.

Read other answers
RELEVANCY SCORE 72.8

updated HP simple pass as requested and now will not run. has been working on windows 10 fine until update!

Read other answers
RELEVANCY SCORE 72

Hello everyone, Since long time back the SimplePass (finger print reader software) stopped picking up the passwords I am entering in browsers pages. It seems the extensions are not working anymore. The Windows log in is still functionig properly but not the in websites. I feel like I am having an important feature in my Notebook that is kept idle and not fully utilised.  I am running SimplePass ver. 5.4 and Windows 10 x64. Is there a way to make this software into functionagain ? If not, is there any other trusted software that can be used instead. Thank you all.

Read other answers
RELEVANCY SCORE 72

I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

A:HP Simple Pass not working with Microsoft Edge in Windows 10

Yes, I have the same challenge.  The only work-around for now is to use Internet Explorer

Read other 8 answers
RELEVANCY SCORE 61.6

Hello everyone,my laptop was working fine, suddenly some keys stopped working like T, Y, Tab, left ctrl, 9 (numlock), F10. I was searching troughout the forum didn't find nothing which could solve me the problem.  I'm using windows 8.1 and I've tried also to test them over Linux,  nothing, same problem. Even when I start the BIOS menu and there is a command to select with F10 in BIOS I can't select it. It won't recognize (tried with and without the key fn). Didn't also split anything on it, so I'm asking here for any help before I go to a service. Any ideas? Thanks 

Read other answers
RELEVANCY SCORE 60.8

havent used this notebook in a long time; webcam worked before, cant make video calls anymore.message given : cant find camera.....  can someone please help.

Read other answers
RELEVANCY SCORE 60.8

Hi, for the past month or so I have been having trouble using wifi to browse the Internet on my HP Pavilion dv6 notebook PC. I can see all the available connections and even connect to them but once I am connected and try to use the Internet in any form it just doesn't load any web pages and comes up with the same error when I am not connected to any Internet at all. While I am connected to the wifi it fluctuates from saying I have Internet access to no Internet access but no matter what it says connection to the Internet is impossible. Up till now this hasn't really been a problem as I have been mainly using Ethernet cables which seems to work fine on my laptop. I know that for a fact it's not any of he wifi's that aren't working as other laptops around the house are working on it fine. I have had this laptop for about a year but about a month or so ago this problem came about and I haven't been able to solve it myself since.Any help on this problem would be much appreciated as I am changing all the Internet in my house to wifi so need to sort this out soon. Once again thanks for any help.Sam

A:HP Pavilion dv6 notebook pc, wifi not working

Have you tried doing a system restore?  Maybe there was some change made and you just need to set it back to a time when it was working properly.I would suggest you check to see if you have a restore point to about one month ago. 

Read other 9 answers
RELEVANCY SCORE 60.8

Webcam has never worked.  Knew it wasn't a software problem as downloaded all the updates etc and HP help desk then wanted to me to return to factory settings which is such a pain.  So I said no thanks and then went to good old Google and the wonderful community of the world gave me my answer!! Managed to fix it by following the you tube clips about taking off front of computer (beval??) and then fiddled with wires to right of camera and lo and beyold it now appeared in my list of devices whereas previously did not even show up!!! I feel like Rain man thanks to all those helpful people who posted things earlier - thanks heaps

Read other answers
RELEVANCY SCORE 60.8

Hi ,
Last night I was watching a Netflix DVD Movie on my Pavilion notebook and right in the middle of the movie I got a freeze frame, Can't get DVD's or Blue Rays to work at all.
Player seems to be recognized and music CD's work OK but no video from the DVD/CD-ROM drive.
Anyone have any ideas what I can do to get this to play DVD's again?
 
Charlie
 
 

A:DVD's stopped working on Pavilion dv7 Notebook

How old is your laptop? It could be that the DVD laser diode is malfunctioning from age.

Read other 4 answers
RELEVANCY SCORE 60.4

My tablet mode has stopped working since the last Windows update.  I tried resetting the laptop, however that did not work.     

Read other answers
RELEVANCY SCORE 60.4

recently i have channged my os of HP Pavilion g6-2232tx Notebook from win 8 to win 7 and these are the problems tht i am facing:-two usb ports on left not working.AMD graphics drivers not working.Bluetooth not working.overheats alot.CPU fan makes a lot of noise.computer gets lagged and heated up on gaming.i need help.

Read other answers
RELEVANCY SCORE 60.4

Two left USB ports are not working on HP pavilion G6 notebook. I dont know how to fix this problem and its an inconvenience for me. When I go into device manager their is a yellow exclamation mark next to my USB. I try and update driver and it cant find it. Please help. Thanks.

A:Two left USB ports not working on HP pavilion G6 notebook

Hi: What is the full model number of your G6 and did you install a different operating system on it that what it came with?

Read other 8 answers
RELEVANCY SCORE 60.4

Hi :3Well, touchscreen was working when i purchased it even after Windows 10 anniversary update, but few days ago it stopped working correctly. The touchscreen recognize when i tap on it, but it won't work when i try to slide my finger on it (for ex. when i scroll down a web page) it just detect it as a lot of taps. I'm gettting frustrated of this, i already contacted with HP Support Assistant (Live Chat) they did these things: -Upgraded BIOS to latest version F.19.-Updated AMD Graphics Card Drivers.-Re-installed Touchscreen driver from Device Manager. It works when i turn off the computer and then restart it.

A:My touchscreen is working partially - HP Pavilion Notebook 1...

Check Windows update history to see if there was an update installed before the touchscreen started behaving strangely.

Read other 1 answers
RELEVANCY SCORE 60.4

Hello, My laptop is dv 2500  (Service :dv2623tx) with Windows Vista Hope Premium 32 bit installed. Two days ago when I turned on my computer , it didn't have any display. The whole screen is black. But I can hear windows start up sound which comes before login.  Do I need to replace my display! Thanks..

A:HP Pavilion dv2500 notebook - Display is not working when tu...

Maybe. Hook it to an external montor and see if you get output. If so it is not the video card (unlikely anyway, if the system boots to Windows). Also look at the screen carefully. Do you see a very faint image, very dark? If so it is likely the screen inverter, a much cheaper fix than the display panel. Otherwise, I am saying you need a new screen. The prices on screen have dropped like a rock in the last 6-10 months. I just bought two 15.4" glossy screens for about $65 each, shipped. It is not impossible to do it yourself. Message Edited by Huffer on 05-11-2009 02:43 PM

Read other 4 answers
RELEVANCY SCORE 60.4

Hiya, The laptop was having serious issues, so I nuked it and reformatted the drive, and reinstalled  Windows 7 64bit. I've downloaded the drivers from here for audio - http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g6-1200-notebook-pc-series/5145704/model... I was unsure which was what I wanted for the sound itself for the speakers, so I downloaded each, uninstalled the previous until I got some kind of result, the one that gave me a result was 'IDT High Definition CODEC'. When I click test on playback, sometimes it plays nothing, but other times parts of the chime will play and cut out, in a sort of crackle. Youtube videos don't seem to want to play either, so the drivers itself seems to have installed, but obviously it isn't working as intended, so I'm stumped on how to fix it. Some help would be much apprechiated. HP Pavillion g6 Notebook PCProduct Number: A7D64EA#ABU













Solved!

View Solution.

A:HP PAVILION G6 NOTEBOOK PC - Sound Not Working Properly, 'Cr...

Since I'm from a tech background, I think its in my best interest to give the same sort of help that I'd like to see when I google these issues.Thank you so much to @Dvortex who in a different thread gave this advice, which completely fixed my problem. I hope this helps anyone that comes across this.Go to device manager (You can give a right click on windows logo on bottom left corner of your screen and select device manager from the list)Now maximize the ?Sound, video and game controllers? from the list. You will see the audio driver. Right-click on ?IDT high definition audio CODEC? / ?Realtek audio CODEC? and select ?Update driver software?.Select ?Browse my computer for driver software? ? Select ?Let me pick from a list of device drivers on my computer?.Select ?High Definition Audio Device? (Not IDT High Def... or Realtek High def? This is important) and click Next. You will get a warning message but reply ?Yes?.Once windows have successfully updated the driver software, try playing the audio again and check.

Read other 2 answers
RELEVANCY SCORE 60.4

I updated my amd driver using AMD Driver Autodetect(http://support.amd.com/pt-br/download/auto-detect-tool)and my switchable graphics is not working anymore. I installed the default drivers of my computer (For amd and for intel hd graphics)and it still not working, i think I did something wrong. Some images:

Read other answers
RELEVANCY SCORE 60.4

i have HP pavilion notebook 15-p-141ne but after windows 10 beats audio is not working i tried to install driver of win 8 but still getting error plz help

Read other answers
RELEVANCY SCORE 60.4

Hi all Good day, Kindly help me with may built-in HP camera not working, its working in windows 8 before  after upgraded to Windows 10 64bit,  the camera not detected ,  i download the HP assistant cannot detect, where i can find the driver? HP Pavilion 17-e153sa Notebook PC Thanks and best regards, TNavigator   

Read other answers
RELEVANCY SCORE 60.4

Hello, Last night, my mom's notebook all of a sudden lost its wifi capacities.  There is no more trace of a WLAN. The notebook is a HP Pavilion 15 PC. 15-n013ca would appear to be the serial number based on the box. It is not a router issue as it works fine with other mobile devices. Full reboot of router, then the notebook, changed nothing. Using an ethernet cable, the internet works on the notebook. But there is no more trace of wifi at all. It is weird. She tells me it happened suddenly, it was no longer working. The notebook is not in airplane mode either. What should I do?

Read other answers
RELEVANCY SCORE 60.4

Hi, replaced failing hard drive successfully.    Certain keys, on the 'q' line stopped working.  Took keyboard off and checked connector - fine.  Put it back together - same keys not working.  Tried deleting keyboards/drivers and rebooting.  No luck.  Ran UEFI device check for keyboard.  Failed.  Failure code: glh01t-78w88d-mfpv6j-g01a03 Will it fix problem if I fit new keyboard and where can I get the correct model?  Thanks.  Typing with onscreen keyboard.

Read other answers
RELEVANCY SCORE 59.6

hp pavilion ts 15 notebook. when i plug the ethernet cable in it does not work but the wifi does. i updated the bios to 19. still not working. I tried loading the driver it say not found. i checked it in bios to make sure it is turned on. any ideas?

Read other answers
RELEVANCY SCORE 59.6

Hi !! can you please help me solve my problem on my laptop the camera is not working it says "camera not working error code 0xa00f4244(0xc00d36d5)" please i need advice how fix it.. thnx

Read other answers
RELEVANCY SCORE 59.6

hi after updating my laptop with a system up date my caps lock, b and n keys don't work. I'm using the on screen keyboard to write this. my laptop is a HP Pavilion g6-1389sa Notebook with Genuine Windows 7 Home Premium 64. normarly i would take it in to the shop to be looked at but i have no warranty left as i could not afford it. please help if you can as i use my laptop for work everyday, and need this sorted as soonas possible. thank you.

A:keyboard keys not working on HP Pavilion g6 notebook laptop

What system update, windows update, a driver update? This is pretty vague.Could the update be coincidence and the keys are broken? If you boot to safe mode with command prompt try them then.Maybe the keys themselves are damages in which case you need a new or new old stock keyboard.That's what I would do, test the keys in a command prompt window and if they don't work there get a new keyboard.Do you have access to a usb keyboard to see if it's the keys or some weird OS thing?

Read other 9 answers
RELEVANCY SCORE 59.6

Before going to work this morning I put my computer on hibernate, when I came back my wifi networking was down. It is not that I am connected to a network but cannot open internet, my wifi network does not start up. The little red light does not turn blue! I have no idea why it is not working, any suggestions appreciated.
 

A:HP Pavilion dv9700 Notebook PC WiFi network not working

Hey, reasons for the light not to turn blue could be a problem with the physical hardware itself, being that it somehow shorted or something along those lines.

Another reason could be that it is not being supplied power, once a computer goes into hibernation mode it is given the right to stop power to that device, and possibly once starting back up, there was no power given to the Wireless? Have you tried to shutdown the computer normally and try it again? Another reason would be that the wireless settings and everything are all controlled by a service, and maybe the service failed to start. Rather then get you to go to the exact spot and try and turn on the service, just restart the computer. If that doesn't work and you want to try and manually start the service, reply back that you would like to do so and I will try and step you through it.

Other things to try - Reinstall the drivers for the wireless adapter, you will need to go to HP's website, type in your DV9500 as well as the other numbers on the bottom of the laptop on a white sticker, located near your prodocut key usually...

if you are comfortable with opening the laptop up, on the bottom side of the laptop, one of the covers will likely have the wireless card in side, it is connected by 2 wires, a black and a white, if you go to take the card out remember where each cord goes. You can take the card out, boot up the computer, shut it down, reseat the card, and boot up the computer, see if anything com... Read more

Read other 1 answers
RELEVANCY SCORE 59.2

My computer crashed and I replaced the hard drive.  I want to reinstall HP SimplePass.  Can anyone help?  I do not want to pay for something that I already had.

Read other answers
RELEVANCY SCORE 59.2

On my H.P. Envy 15 j100 select,  non touch,  the simple pass kicks back a message saying, a referral was returned from the server. What does that mean and how do I do I fix it?  I already tried to reinstall the drivers, but the message still pops up.

A:H.P. Simple Pass

Far0ne wrote:On my H.P. Envy 15 j100 select,  non touch,  the simple pass kicks back a message saying, a referral was returned from the server. What does that mean and how do I do I fix it?  I already tried to reinstall the drivers, but the message still pops up.Hi, Whats the operating system you are using? Windows 7 or Windows 10?When did the problem started?What are the things youve tried so far to fix it? Regards





"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Read other 1 answers
RELEVANCY SCORE 59.2

When I try to login by punching in my 4 digit code a pop up screen comes up asking for a simple pass password. At first I thought it was asking for a new password because that's what it says But when I did that it says the password is wrong. So I entered my Microsoft password and the password to the email that is linked to my laptop and even those didn't work. I never signed up for this simple pass so I have no idea what it is. One person said to press exit at the main screen and a menu will pop up which asks if I want to reset my PC. When I press esc, nothing happens. I cannot get around this and it's driving me crazy. The only thing I can do is shut off, put to sleep, or restart my computer. I don't care if I have to reset my PC as long as I can get into it. Someone please help!

A:Simple pass

Hi, Try the following. Shutdown the notebook and leave it like this for 10 seconds. Tap away at f11 as soon as you press the power button until you see a 'Windows is loading' message. On the next screen, select your Keyboard Layout and on the following screen, select Troubleshoot. Select 'Advanced Options' and then select System Restore. Click on your Operating System and then wait until the System Restore window opens. Pick a restore point at least 24 hours before the issue with SimplePass first occurred and then proceed with the system restore. When complete, the system should boot into Windows as usual - if it does, open windows Control Panel, open Programs and Features, right click the entry for HP SimplePass and select Uninstall to remove the software. Regards, DP-K

Read other 1 answers
RELEVANCY SCORE 59.2

On my H.P. Envy 15 j100 select non touch the simple pass kicks back a message saying, a referral was returned from the server. What does that mean and how do I do I fix it. I already tried to reinstall the drivers, but the message still pops up.

Read other answers
RELEVANCY SCORE 59.2

I AM TIRED OF THIS ISSUE! EVERY SINGLE TIME MY BROWSER UPDATES, THE SIMPLE PASS STOPS FUNCTIONING. WHY HP, WHY IN THE HELL YOU MAKE AND SELL PC'S WITH SOMETHING YOU DO NOT CARE ABOUT???? DO YOU MAYBE REALIZE THAT PEOPLE BUY THIS KIND OF PC BECAUSE OF THE FEATURE OF FINGERPRINT SCANNER???? I AM TIRED OF LOOKING FOR ANY KIND OF STUPENDOUS SOLUTIONS, DISABLINGS AND WORK AROUNDS! YOU SELL PC WITH A SCANNER, YOU SHOULD BE UPDATING TO ALL OF YOUR CUSTOMERS! FIREFOX 48 -- NOT WORKING WINDOWS IE - NOT WORKING MS EDGE - NOT WORKING CHROME - NOT WORKING WHAT GIVES????!!!!

Read other answers
RELEVANCY SCORE 59.2

i am trying to use HP Simple Pass on my new laptop and the instruction say that I should just navigate to a desire website and enter my logon and password and Simple Pass will remember it... This is not working. There has not been any "pop-up" that asks if I want Simple Pass to remember my information when I got to any website. Do I need to change a setting somewhere to  permit Simple Pass to ask when I Navigate to a desired web site? Any help is appreciated.

A:HP simple pass

Hello jennshp, Welcome to the HP Forums! I understand Simplepass is not working properly. I will do my best to help, but I first require the following information: 1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number 2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system. 3. What version of Simplepass are you using? 4. Have you installed any new software or drivers on this computer, before the issue appeared? Thanks, and have a great day! Mario




I worked on behalf of HP.

Read other 2 answers
RELEVANCY SCORE 59.2

audio jack not working,,,when i plugged in headphone ...then no sound occure

Read other answers
RELEVANCY SCORE 58.4

I updated the hp simple pass, yesterday and it is not working now. how do reinstall since it not working? I do not have a fingerprint reader, used it for keeping track of passwords and being able to log on to websites I visit regularly, Please help 

Read other answers
RELEVANCY SCORE 58.4

this pc has hp simple pass on it. (windows 7). i upgraded to windows 10. is there an upgrade for simple pass.

A:simple pass update

Hi, Please use the following solutions:     http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hp-Simple-Pass-on-Windows-10-Sol... Regards.

Read other 1 answers
RELEVANCY SCORE 58.4

I have the windows 8 installed on my hp pavilion dv7. I am unable to get my simple pass fingerprint reader to work. I have uninstalled it along with the drivers, and have reinstalled the drivers and the programs to make it work, but windows 8 still will not recognize it. states no management program associated with this .

Any help would be appreacieated.

A:Simple Pass for fingerprint

My wife has the exact same laptop. I was able to get it to work by going to the biometric options (go to start and just start typing it, you should see it) and enrolling it. It'll take you through a whole setup process. I think she had to scan each one of her fingers before it considered it enrolled. From then on, it's worked great!

tim

Read other 1 answers
RELEVANCY SCORE 58.4

I have the windows 8 installed on my hp pavilion dv7. I am unable to get my simple pass fingerprint reader to work. I have uninstalled it along with the drivers, and have reinstalled the drivers and the programs to make it work, but windows 8 still will not recognize it. states no management program associated with this .

Any help would be appreacieated.

A:Simple Pass identity

It's an Alpha version and therefore not a complete full version.

There are a lot of things not included in this build. The beta build should be better, chances are the entire full system won't be released until RC.

Read other 2 answers
RELEVANCY SCORE 58.4

I tried the recovery disks nothing is working my screen keeps insisting that I type in a password in stead of using Simple pass LED to get into my computerNow what???

Read other answers
RELEVANCY SCORE 58.4

I want to change my setting in Hp simple pass. To do this I go to control pannel and then click remove finger print data in hp simple pass program. It requires from me "swip to sign in". But I can't do it. What I can do??(I update all features and I can't get setting page in my hp simple pass and I also don't know any pin numbers and also didn't do any finger print enrollement correctly)  

Read other answers
RELEVANCY SCORE 58.4

How do you Update from Windows?

A:Hp Simple Pass on Windows 10

@Familotel? The following assumes your computer is a consumer grade notebook and NOT a business notebook. Windows 10 comes installed with Windows fingerprint logon software -- from Microsoft. Once configured with a PIN number to allow access to the fingerprint portion of the logon, Windows 10 Logon can log you into your computer account using the fingerprint scanner. SimplePass might be offered for your computer from your computer's website support page for Windows 10.  If the program is not at your computer's website support page, you can still download a copy of the program from HP. If you have never had SimplePass on the computer in the past, you want to install and run the latest version of the Series 8 HP SimplePass program. If you used run HP SimplePass on your computer, then you want to install the latest version of the HP SimplePass program in the same "Series" as you have used in the past. There are two separate (and unrelated) SimplePass program sets: AuthenTec Series 6 HP SimplePasssp63224 HP SimplePass V6.0.100.276 Win7-8 Softex Series 8 HP SimplePasssp71729 HP SimplePass V8.01.46A W7-W10 32/64bit  In addition to the program itself, you will need the Validity Driver that supports the fingerprint scanner built into the computer.  SimplePass talks to the Validity Driver -- the driver talks to the fingerprint hardware. If your computer is new (not migrated to Windows 10), you likely already have ... Read more

Read other 5 answers
RELEVANCY SCORE 58.4

Whenever I open a page where I need to log in to open my account, be it Gmail; Facebook or any other site, a small window titling “HP Simple Pass 2011 - *****”(name of site where * has been shown e.g. “accounts.google.com” when I open gmail page” pops up and ask for my Windows Log on Password every time.
To remove it I either need to input my Windows password or have to cancel by clicking “x” on tight hand upper corner of the pop up window.
I have disabled Validity Sensors (WBF) (PID =0018) under “Biometric Devices” of device Manager but it did not work.

I don’t want to uninstall “HP Simple Pass 2011”

Please help me to get rid of this disturbing element.

I am using a HP Pavilion dv6 laptop with Windows 7 genuine software.

Thanking you,
Agmeco
 

A:HP Simple Pass 2011

I'm not familiar with Simple Pass, but can you open the program and change its settings?? Perhaps there's a setting to disable it.
 

Read other 1 answers