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Acer Aspire 5742, IntelCore i3-380M goes black after acer logo loads

Q: Acer Aspire 5742, IntelCore i3-380M goes black after acer logo loads

The laptop is an Acer Aspire 5742, IntelCore i3-380M
I am attaching a few pictures of what comes on the screen when I turn it on.
Even in safe mode it does not let me log in, it attempts repairs, it fails and then goes to the black screen with the white cursor.
If I try to start windows normally it loads the logo and then goes to the black screen.
Yesterday, in an attempt to do repairs it was replacing invalid security drivers or something like that and it was taking ages so I had to turn it off.
For the last week it took very long to start up, failing to configure windows but it would eventually let me log in.
Since yesterday I am only getting the black screen. it is windows 7 by the way.

i need a very quick reply please

RELEVANCY SCORE 200
Preferred Solution: Acer Aspire 5742, IntelCore i3-380M goes black after acer logo loads

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Acer Aspire 5742, IntelCore i3-380M goes black after acer logo loads

Quick reply!!! Save your data and restore back to factory. Always have a back up image of your OS on a external drive for next time you have this problem!!

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RELEVANCY SCORE 111.6

after windows 10 updated , suddenly screen went black . i restarted the computer by pressing the power button . the acer logos shows up  than for 2 sec the screen goes black and when the logo shows back again the little circle stops rotating . pressed alt f10 and waiting for system to be restored but it is taking to much time . what should i do  

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RELEVANCY SCORE 110.4

My acer aspire 5742 won't startup correctly, it goes from a black screen to a screen that says acer enter f2 for startup, then alternates between those two screens.Right this moment I have managed to get it going and am in the processing of backing it up to an external hardrive. I rang acer support and they told me this is due to me installing windows 10 (about six months ago) and even though it appeared to be fine it has been corrupting the (motherboard? i think that's what she said). the lady told me I have to restore the laptop to factory settings. Can someone please confirm to me that this is what I do need to do?











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A:acer aspire 5742 goes from black screen to screen ...

The fact that you were able to boot normally after F2 into the bios menu, F9 to re-set the bios to factory default, then F10 to save this default bios setting, ***strongly*** suggests that the bios was losing it's memory of the specific hard drive that was installed.    Jack E/NJ













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RELEVANCY SCORE 110.4

My acer aspire 5742 won't startup correctly, it goes from a black screen to a screen that says acer enter f2 for startup, then alternates between those two screens.Right this moment I have managed to get it going and am in the processing of backing it up to an external hardrive. I rang acer support and they told me this is due to me installing windows 10 (about six months ago) and even though it appeared to be fine it has been corrupting the (motherboard? i think that's what she said). the lady told me I have to restore the laptop to factory settings. Can someone please confirm to me that this is what I do need to do?

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RELEVANCY SCORE 109.2

Hello,

I am working on an Acer laptop that boots normally except for the screen going blank after the windows loading logo in Windows 7. It does the same when booting to a Windows install disc. It gets past the initial screen when copying files and then goes blank. When connected to a second monitor, the monitor shows "video out of range". I tried booting to safe mode and vga mode with no luck on both monitors. The system loads into windows desktop as I can hear the Windows sounds and I can power down using the start menu blindly. The display works fine in the system BIOS and during the initial boot from disc or hard drive. I am thinking the internal video card is bad but want to explore other options before giving up.

So far I have:
Tested all hardware
Reset BIOS to defaults
Booted to VGA mode and safe mode
Tried Last Known Good Configuration
Cloned a drive from another machine with a good OS
Tried both the original Windows Vista OS and a new copy of Windows 7 from both CD and hard drive

Please help me get this stubborn laptop to output video normally!

A:Acer Aspire 7520 screen goes black after windows logo during boot

Hi it sounds like the driver might not be loading or the graphics is failing

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RELEVANCY SCORE 108.4

hi pls i am using acer aspire 5742 and my ethernet port light comes when i plug my laptop to charge it and it when am using the laptop its stays on

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RELEVANCY SCORE 108.4

My Acer Aspire 5742 would repeatedly turn on, but then shut off quickly after. It displayed a black Acer screen saying press F-2 in which I did, but did nothing for me. Later, I decided to take out the RAM, Hard Drive, and the CMOS battery. I tried powering the laptop with and without those pieces, yet it did not work and resulted in the laptop displaying a black screen and still shutting on and off repeatedly. I've heard the fans going throughout the whole process. Please help me solve this issue quickly. Thank you!
 

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RELEVANCY SCORE 108.4

my acer aspire 5742 ethernet light comes on when i plug my charger and my laptop heats up when charging

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RELEVANCY SCORE 107.2

i cannot open my webcam and this is the message it shows can i please have help to resolve this.:

Problem Event Name: APPCRASH
Application Name: CrystalEye.exe
Application Version: 1.0.4.0
Application Timestamp: 4c57b27e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

A:appcrash acer aspire 5742

Hi Carol this is the driver page for the 5742g please check if that is your model if it is then please check which camera you have there are 3 and the driver for them are here
Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5742G the 5742 model drivers are here Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5742 try reinstalling the driver just click on the driver name to download it and then click on it once it is downloaded it should install for you then try the camera again and this may help you find what camera you have Device management - Windows 7 features - Microsoft Windows if not check in device manager in control panel

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RELEVANCY SCORE 106

I'm getting a message that my laptop is recommending a new battery, however, I can't find anything on the settings etc that tells me what type/size battery to buy - without having to open up the unit first.  Can someone please advise what I need to buy and if any special instructions to change out a battery?

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RELEVANCY SCORE 106

Can anyone tell me what the consequences are from running windows 10 on an acer aspire 5742 that was originally had windows7 installed?

A:Windows 10 incompatible with acer aspire 5742

Some of the peripherals, such as the wireless network adapter, may not work properly or at all unless updated software drivers are available and installed. Jack E/NJ 

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RELEVANCY SCORE 106

Yesterday when I turned on my laptop windows wouldn't start and launched its error recovery. When I launched the startup recovery it gave me a black screen for 5 minutes, then an Acer desktop screen with nothing on it. The loading light will stay lit up for 5 minutes and turn off without the computer doing anything at all and stay at that screen for hours on end.

Any and all help word be appreciated.

A:Acer Aspire 5742 refuses to boot

Also note I am using my galaxy 3 in lieu of a computer, response times may be slow.

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RELEVANCY SCORE 106

Hi - Firstly, I'm not a computer geek, although I'm reasonably literate. My Acer Aspire 5742 (bought May 2011) has suffered a hard disk failure.

When I bought it, I made the Acer eRecovery disks and kept them safe. On buying a new hard drive last week (exact Hitachi 500GB model) I find recovery disk no.1 boots up Windows 7 ok but does not recover the file structure as I get the message "insufficient disk space to copy files".

I understand that Acer disks are partitioned into 3 areas and the recovery disks cannot see the area where the recovery files have to be copied, and hence the Windows message. I researched this on the 'net and find Acer produce a partitioning software file that once could be downloaded. However, I see that file is no longer available on the 'net and on speaking to Acer they want me to part with £80 for them to provide technical support. I would have thought the partitioning software should have been included in the recovery disks but it seems not so.

Can anyone help in providing me with a suitable solution without forking out £80? Many thanks.
 

A:Acer Aspire 5742 Partitioning Software

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RELEVANCY SCORE 106

Hi,

My laptop has become very low browsing the internet in the last couple of months. I mainly use it on home wireless wireless and have signal strength is excellent with 4 out of 5 bars.

OS: - Windows 7 Home Pemium SP1 64 bit

System: - Acer Aspire 5742 laptop
RAM: - 4GB
CPU: - Intel Core i3 M370 @2.40 Ghz

TSG SysInfo: -
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3766 Mb
Graphics Card: Intel(R) HD Graphics, 1755 Mb
Hard Drives: C: Total - 291830 MB, Free - 237354 MB;
Motherboard: Acer, Aspire 5742
Antivirus: Microsoft Security Essentials, Updated and Enabled

I have tried deleting all browser history, running check Disk with both options checked and done a analysis on Defragmentation which found the c:\ drive 2% defragmented.

I am running Windows Firewall and Security Essentials as my AV.

I have ran Hijack this as advised on other posts and the log is below:-

Please can you advise.

Thanks,

Kevin

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:26:00, on 30/04/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Donald\AppData\Local\Facebook\Upd... Read more

A:Slow Acer Aspire 5742 laptop

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RELEVANCY SCORE 106

My old acer aspire 5742 is in a very good condition, basicly new, expect one thing, the left hinge is broken. its been broken for a while, over 3 years. this has cracked the case near the off button and when i move the screen toofar back the laptop turns off/ locks. the reason i made this is because i am looking to upgrade, so i was going to sell it and i feel like this hinge is holding me back from the price i am aiming for. any way i can fix this?

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RELEVANCY SCORE 106

Can anyone tell me what the consequences are from running windows 10 on an acer aspire 5742 that was originally had windows7 installed?

A:Windows 10 incompatible with acer aspire 5742

Some of the peripherals, such as the wireless network adapter, may not work properly or at all unless updated software drivers are available and installed. Jack E/NJ 

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RELEVANCY SCORE 106

I want to ask a question in a discussion board but don't know what fourm to post to.Can someone please advise.Thanks

A:How do I find out what series my acer aspire 5742 ...

Hello, In Legacy laptops and netbook.

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RELEVANCY SCORE 106

I want to ask a question in a discussion board but don't know what fourm to post to.Can someone please advise.Thanks











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A:How do I find out what series my acer aspire 5742 ...

Go to Discussions (header) > Laptop > Legacy laptops and netbooks. You'll able to create a topic about your laptop in this group. Aspire 5742 is a legacy laptop (old model).

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RELEVANCY SCORE 106

For the past few weeks my computer has been prone to randomly freezing while websites are open and i get the "not responding" message at the top of every website and cannot do anything or click anywhere until i hold down the off button and force the machine to turn off and on again, and even then it doesn't always work fine when it's back on.

As of yesterday when i log in the laptop seems to think that the left click button has been pressed and when i move the mouse around it highlights folders on my desktop. When i press the left click it brings up what the right click button should do, whereas the right click button does nothing. Whenever i click on icons on the desktop nothing happens and i can't access any programs (start menu, firefox, etc) until i press ctrl + alt + delete and open the task manager. As soon as task manager is opened (and i can see that it is not doing any processes) i can use my left click and go on firefox/start menu etc. However the right click still does nothing.

I've got AVG, Malware Bytes and CCleaner, have run several cleanups and defragmenters. Nothing has brought up any problems or viruses etc. I'm just really starting to run out of ideas of what i can do to sort this out. I'd rather not have to back everything up and perform a factory reset!

If anyone can shed some light onto this problem i'd really appreciate it!

A:Windows 7/Acer Aspire 5742 problem!

Without more information (system specs) we'd be "shooting in the dark".
Might get lucky and hit the target, but maybe not.

One shot in the dark...

If you have a wireless mouse,
and the usb dongle is plugged into a USB3 port (aka Super Speed USB),
(instead of a USB2 port),
this may cause erratic behavior.
I have seen this happen with some Logitech mice.

Have you tried a different mouse?

Your slow internet and your erratic mouse may or may not be related.

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RELEVANCY SCORE 106

So I got an Apple bluetooth keyboard through the post today, and was really excited to start using it. However, when trying to add the device by going Start>Devices and Printers>Add a Device, my computer doesn't detect the keyboard at all.

I went into my device manager to see if I could find the problem, but it turns out that there is no bluetooth adapter visible there, nor can I seem to find any drivers on my actual computer. I tried downloading all the bluetooth drivers from the acer website, but none of them seem to do anything...

I'm pretty sure my laptop has bluetooth, as this is what the internet has told me, so I would really appreciate any help at all!

Thanks

A:Acer Aspire 5742 Bluetooth problems...

Hi and Welcome to Seven Forums ..... Have you looked under system devices in the Device Manager ?

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RELEVANCY SCORE 106

Hi there,

I have the Acer Aspire 5742 series laptop and I am suffering from overheating issues - temperatures are staying around the 60C mark with just google chrome open, on idle it doesn't go below 50C, when doing anything intensive it goes up to 70C+, sometimes even 90C+. I cannot run a virus scan with McAfee because it just overheats the laptop.

I've got some arctic silver 5 thermal paste (left over from when I did a fix on a Packard Bell machine) and am thinking about replacing the fan - how easy is it to replace the fan and heatsink? Is this worth it and will it fix the overheating issue?

Furthermore, is there anything else I can do to fix the overheating? I want to be able to cure this overheating problem once and for all. Thanks for your help.

A:Acer Aspire 5742 Overheating issues

Hi,
First thing you should do is get rid of both Mcafee and Chrome and see how it runs,

As far as remodeling a laptop that depends on your skills
If it has a ssd in it or not that would be another thing to do which will cut down on heat and of course speed the sucker up a lot

After Mcafee and Chrome are gone do this for us,
Also make sure you use the Mcafee removal tool
How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool
Use Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

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RELEVANCY SCORE 106

Hallo Leute,

ich hatte weiter vorne ja schon mal davon berichtet, dass in mein 2012er MBP schon der dritte Akku werkelt, da die Teile immer wieder schlagartig altern und die Kapazität einbricht. Der aktuelle Akku war bislang der beste, doch nach 2 Jahren Betriebsdauer und knapp 160 Ladezyklen ist gestern die max. Kapazität von 80% auf 45% gesunken. Da ein Kalibrieren nichts bringt (im Batterie-Menü wird das Wartungs-Warndreieick angezeigt) steht jetzt wieder eine Neuanschaffung an. Da ich nicht schon wieder ein Vermögen für einen Original-Akku ausgeben möchte, der vielleicht wieder nach einem oder zwei Jahren den Geist aufgibt, habe ich mich nach Alternativen umgeschaut, und bin auf eine günstige Alternative von Net-Electronics gestoßen:
www.akku-fabrik.com/acer-aspire-5742-laptop-akku.html

Mit dem optischen Schönheitsfehler, dass die Außenseite nicht aus Alu ist, könnte ich leben. Hat evtl. jemand von Euch Erfahrungen mit Akkus dieser Marke in Bezug auf Kapazität und Haltbarkeit? Oder gibt's eine andere erschwingliche Alternative zu einem Original-Akku?
 

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RELEVANCY SCORE 106

I'm getting a message that my laptop is recommending a new battery, however, I can't find anything on the settings etc that tells me what type/size battery to buy - without having to open up the unit first.  Can someone please advise what I need to buy and if any special instructions to change out a battery?

A:My Acer Aspire 5742 is recommending a new battery ...

To help you understand, what type and size of the battery is required for your laptop, you can check it by removing the battery from the back side of the laptop.- To do this, first of all please make sure you turned off the laptop and the power connections.- Now turn the laptop to the back side and pulled the clips to remove battery, which is the only removable part from the outerside.- Now you can check the specification of the battery and find it online on the manufacturers website.- Your battery is of 4400 mAh Capacity, 6-cell.- Ac adapter input is AC 120/230 V (50/60 Hz). Hope this will help you.

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RELEVANCY SCORE 104.8

i Formatted my acer aspire 5742 with windows 7 home premium yesterday but I cannot seem to install any program . i've tried to install norton and java and the installation always stops and tells me there is an error.What should I do?
Any help is appreciated.

A:Formatted my acer aspire 5742 , everything I download gets corrupted

Hello kttyxkat3 and welcome to Seven Forums.

It's possible that your format/reinstall was corrupted in some way (bad disk, computer glitch, etc.) Without knowing exactly what method you used I can only point you to these tutorials for th specific steps that need to be taken:

Clean Install Windows 7

Clean Install with a Upgrade Windows 7 Version

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RELEVANCY SCORE 104.8

Hello all what great site...
I have a three month old aspire 5742 which will not boot up...
The error message I get is: 0xc00000e9
The computer did.an auto.update for Windows 7 whilst a external hard drive was connected then shut down it only completed 62% of the download.
When I tried to turn back on it would not load Windows so I completed a recovery... this only got to.99% and would.not.complete.
When I know try to reboot in any mode the computer fires up arrive working and the screen starting Windows appears.. the screen goes black for a few seconds, then following message appears: set up is starting devices... about 2 secs later the following error.message appears:
Windows could.not complete the installation. To install Windows on this.computer, restart the application.
I then press enter then the screen says: set up will restart once computer has restarted!
Please help
Thanks a very annoyed and fed up john

Ps tried all options other than recovery discs from acer.. is this hw or sw - how can I check?
 

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RELEVANCY SCORE 104.8

i was trying to restore my acer aspire 5742 to factory settings, while in the process of sortware installation it stalled at installing office 2010 and it never moved on from there for hours now..anyone knows what i can do to fix my laptop please?

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RELEVANCY SCORE 104.8

i was trying to restore my acer aspire 5742 to factory settings, while in the process of sortware installation it stalled at installing office 2010 and it never moved on from there for hours now..anyone knows what i can do to fix my laptop please?

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RELEVANCY SCORE 104.8

My Acer Aspire 5742 had been running well for the past 5 years or so without any issues, when all of a sudden I encountered an issue when I tried booting it up today. A couple of days ago, Windows Update did its usual thing and installed some updates before the computer shut down. Whenever it's doing an update I always make sure the charger is plugged in just so that the power supply doesn't cut out / the battery doesn't run out which may cause issues with the update.The laptop shut down as normal. Upon startup, a message appears saying "Failure configuring Windows Update. Reverting changes. Do not turn off your computer." I have left it running for at least 8 hours in the hope that it will "revert", but nothing seems to have happened. I have given up and also tried booting in safe mode, but to no avail. Any ideas on what to do? I have done some light research into it on the web, but none of the solutions seem to match. Also, whilst I am asking this question; if I were to completely reformat the laptop (in order to get rid of this issue) how would I go about getting the OEM locked key for the Windows 7 as it came pre-installed? I currently have no way to access the Acer Recovery part on the laptop so a complete reformat seems like the easiest thing to do as I have nothing I want to keep on the harddrive.

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RELEVANCY SCORE 104.8

Hello everyone, I purchased an Acer Aspire 5742 Series Laptop . That is an I3 processor.

MY daughter was having problems with it simply turning off. After looking at and running Real Temp and Prime 95, I believed it was simple over heating .

It is under warranty so I took it in for repair, I just picked it up and they said the fan and vents needed cleaning, that is why it is getting hot and shutting down.

Now I re-ran Prime 95 and it still shut down after 1 hour roughly. Real Temp said it was 89 Degrees C.

So is this normal for laptops??? I costume build my PC and it never shuts down on running Prime 95. Even I did overclocked it.

SO what recommendation do you have? I can take it back (warranty) but I do not have the faith they will fix it ! Since I say no BSOD I am not sure any reports will help. It is a Clean windows 7 install.

A:Acer Aspire 5742 Series Laptop Over Heating

Hello Becky -

By design, laptops just aren't as efficient as desktops when it comes to cooling. Components are bunched together in a small space and the fan is usually underpowered and doesn't move a lot of air. Generally speaking, laptops need to be used on a hard, flat surface like a tabletop and not on a pillow, bedspread, or even a lap. Vents and fan will surely be blocked adding to the heat build up. Many people even use a laptop cooling pad to help with air circulation.

Laptop cooler - Wikipedia, the free encyclopedia

But there's another consideration that may prompt you to take the laptop back in for warranty service. It's possible that a heat sink or thermal paste was improperly installed during production. No amount of cleaning will correct that kind of problem. Some additional thoughts:

HowStuffWorks "How to Keep Your Laptop Cool"

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RELEVANCY SCORE 103.6

Please help!!! I bought a new Acer Aspire 5742 laptop (Core i3, 3G Ram, 500GB Hard,) few days ago. It has Pre-installed operating system, Windows 7 Home Basic. I’s told to make system backup and I did and saved it on hard drive rather making a backup Disk. Unfortunately a virus or some type of programme invaded and the whole window corrupted in few seconds. I tried my best to restore windows using Acer e-recovery manager first by restoring them to an earlier point but that didn’t work. Later I tried to use system image I’d already made but same problem was there. Getting freaked out, I restored windows to factory settings but it was really dis-hearting to see that an error occurred so windows could n’t be restored to factory settings. So I’ve to install a pirated version of windows 7 ultimate. Now… please tell me that is there any way to restore original windows 7 in my laptop. I’ve heard that there is a recovery disc for my laptop provided by Acer from which I can restore Windows. Is this true? As I’ve formatted the windows and also deleted the backup I’ve created earlier. Is there any Re-installation CD/DVD which Acer provides? And Drivers Disc as well?? If is there any, how can I get? Please help me. I’m so worried.
 

A:How can i recover my Windows 7 home basic on Acer Aspire 5742?

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RELEVANCY SCORE 103.6

Hi All
Sorry if in wrong section but 1st post
I have a acer aspire 5742 with the wifi on which will see 5 connections but not the canon 5250
The printer canon 5250 wifi will alse see the local wifi but not the laptop
so think both wifi are working
have run auto setup on printer but nothing
running windows 7 sp1
lan broadcom
wireless lan atheros

Any help

Mullie
 

A:Solved: acer aspire 5742 - canom 5250 wifi

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RELEVANCY SCORE 99.2

Is the 15'' screen from an Acer Aspire 5517 the exact same item found in a 15'' Acer 5742,I would like to swap in the 5517's screen.If not,where would one search for a new replacement screen for a 5742 in NorthAmerica (Canada)
 

A:Swap screen from Acer 5517 into Acer 5742

Looks like they may be close if the cables are the same. Here's a new LCD Panel:
http://www.ebay.com/itm/NEW-ACER-ASPIRE-AS5742Z-4601-15-6-WXGA-LED-LCD-SCREEN-/170653209731?pt=LH_DefaultDomain_0&hash=item27bbb95483#ht_2864wt_1396
 

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RELEVANCY SCORE 94

I replaced the DC jack on an Acer today with a new one. When the laptop has the battery in the power LED shows a power source(unfortunately the battery is dead). When I remove the battery and plug in the charger to the new DC jack, no LED. Hitting the power button results in a flash from the power button light and power LED for an instant but no POST or boot. I tried different chargers as I have a few universals laying around so that's not it.....What's the problem?

A:Acer Aspire 5742 no power from dc jack, replaced it, still no power

Maybe not enough power on my acer laptop the charger says the output is 19 volts 3.4 amps and it runs fine without the battery installed, When I dont have the battery installed and the charger pluged in there is no indication that the changer is indeed plugged in and also when I turn it on I usually press the button just a bit longer to turn it on

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RELEVANCY SCORE 93.2

Aspire E1-572 has blank screen. Running Windows 7. Acer logo comes up but then all blank. Checked battery is OK. Can get to System menus by tapping F2 or F12 or F8 but screen is still blank. Please help!

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RELEVANCY SCORE 93.2

after the week end, my computer doesn't Want to start  I only see Acer logo and a circle turning non stop.   

A:Aspire stucked on Acer green logo

If you power it completely off, then back on, does it go to the same screen? If so, you may try using recovery media. If that doesn't fix it, repair may be your best option.

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RELEVANCY SCORE 93.2

after the week end, my computer doesn't Want to start  I only see Acer logo and a circle turning non stop.   

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RELEVANCY SCORE 93.2

How do I enter the BIOS? I have tried the suggestion as given by Acer by shutting down the desktop completely, and power it on again.It would either boot straight into Windows 8.1 Welcome screen, or stay as black screen once I press the Del key, not even seeing a startup logo. As an alternate way of accessing BIOS, I have also tried the other suggestino given by Acer to access Firmware/UEFI from Recovery settings in Windows 8.1, but all I get is black screen after system restart (cannot even boot into Windows). (I am connecting using HDMI(desktop-end) to DVI(monitor-end) cable) Thank you for any help.

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RELEVANCY SCORE 92

Hi all I'm hoping someone can give me a little help. Windows 10 needed to do a large update and I could'nt create enough space on the drive for this so I decided to do a system reset rather than uninstall everthing to create the space. As it stands now when powering on the logo screen comes on for a while then goes off and comes back on this loops indefinitely. So this is what I've tried:I can access the BIOS and have moved boot from USB FDD to the top because it made me feel betterCreated a windows 10 boot drive but it won't boot from it.Alt F10 takes me to recovery page which tells me its broke and required media is missingI can acces boot manager but the only option is to boot with windows boot managerAny help would be greatly appreciated.

A:Aspire E 11 wont boot past Acer logo

the first bootable device must be windows boot manager. if your windows 10 installation media is not booting, that means is not UEFI compatible. download the windows 10 iso file using the official Microsoft tool:http://www.microsoft.com/en-us/software-download/windows10 once done, use Rufus to create the bootable USB flash drive, use the settings in its website main page:rufus.akeo.ie/?locale=en_US plug the USB to your laptop, press F12 at boot and choose the USB flash drive. 

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RELEVANCY SCORE 92

I installed Windows 10 from Windows 8.1 on my Aspire One 725. I was then prompted to restart it after installation. However, the restart failed and I have not been able to load the netbook past the acer logo since then. I have tried several times to re-boot but not successful. Please help. 

A:Aspire one 725 - Failure to load past Acer Logo

First, try a cold boot by pressing and holding the power button till the system shuts off. Then power up again. Report back. Jack E/NJ

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RELEVANCY SCORE 92

I have an aspire v5-471g, the windows is not booting and i cannot get into bios either. It shows acer logo then restarts and keep on doing the same thing. I've tried everything, every key even i removed the motherboard battery also but it doesnt help. The problem occured after upgrading it to windows 10, it did not support it and started showing blue screen and shortly after that it gave me this problem. When i press the power button it shows acer logo and keeps on restarting and doesnt starts the windows or goes to boot menu. Appreciate if someone could help.

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RELEVANCY SCORE 92

Hi Acer community, I have a new E1-572G laptop. Long story short, I installed Win 7 on it, and after that, Ubuntu 14.10. I had issues with bootloader, but after fiddling around with legacy/UEFI booting, secure boot, and things like that, I almost successfully configured the laptop. When I selected the ubuntu uefi bootmgr in the bios, in secure boot mode, I rebooted the laptop for what I thought the last time, but then it did not go past the Acer logo. Only combination that works is ctrl+alt+delete. If I remove the hdd, then the acer logo flashes for half a second, and a black screen appears, with a static console cursor at the left upper corner. I searched a lot in the topic, wanted to reset the bios, but there is no jumper for this, nor can I remove the bios battery. I wanted to reflash the bios, but I could not find proper instructions on this. Please help me, if there is any solution I could try at home.










Solved!
Go to Solution.

A:Aspire E1-572G can't boot past Acer logo

if you can find the right BIOS.

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RELEVANCY SCORE 91.2

i just did an update of my bios in my acer aspire 4810t (Windows 7 Starter 32 bit) after update my laptop reboot, when its in the acer logo it freeze i tried to wait several minutes thinking that it might just configuring something in its setting but just no luck i tried to restart it several times even reboot it by pressing the power button it still freezes when i boot it up i tried to acess to bios setting by pressing F2 but nothing happens just a beep sound even when pressing other buttons to it just keep on beeping....sorry for my bad english please help me ASAP!!Spoiler (Highlight to read)

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RELEVANCY SCORE 89.2

I have an acer laptop with windows 7 that starts with the launch start up repair (recommended) and start windows normally options and, basically, whichever option you choose, after you press enter from either option, it always loads the windows logo first, then goes into a black screen straight afterwards without being able to login to windows at all, so the desktop cannot be seen at all!

what do you think the problem could be?

A corrupt MBR or missing or corrupt system files, maybe?

I will use windows boot genius from a usb flash drive outside of windows, to use the windows rescue option that gives you the windows crashed after loading bar option and try to fix this problem from there!

what do you think? would you do this or not to fix this problem?

if not, what else could you do?

i need a quick reply, please, if possible!

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RELEVANCY SCORE 89.2

I have an acer laptop with windows 7 that starts with the launch start up repair (recommended) and start windows normally options and, basically, whichever option you choose, after you press enter from either option, it always loads the windows logo first, then goes into a black screen straight afterwards without being able to login to windows at all, so the desktop cannot be seen at all!

what do you think the problem could be?

A corrupt MBR or missing or corrupt system files, maybe? or could it be a hardware problem?

I will use windows boot genius from a usb flash drive outside of windows, to use the windows rescue option that gives you the windows crashed after loading bar option and try to fix this problem from there!

what do you think? would you do this or not to fix this problem?

if not, what else could you do?

i need a quick reply, please, if possible!

A:acer laptop goes into black screen after windows 7 logo

does windows start in safemode?

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RELEVANCY SCORE 88.8

Hello. It's the second time when I come here.
First I had this problem - https://forums.techguy.org/threads/my-laptop-wont-boot-from-usb.1173499/
and now it got worse.
I don't know what happened to my Acer Aspire ES 14 (ES1-431-C8JZ). (I haven't dropped it or something like that)
When I turn it on, it stucks on Acer logo screen, and then I can't do anything.
I tried to restart it, same problem.
I tried to enter BIOS, Boot Manager, nothing works.
Then I disassembled it, reset bios, and again, nothing worked.
I made a bootable USB - Slax, I tought Linux could fix this, but it doesn't work. It doesn't boot. I tried to remove the hard drive so I can boot with Slax like this (I've heard about this feature of slax - to boot even without hard drive) but it won't pass the Acer logo.
It would be great if someone can tell me where is the problem or how to fix it. Thank you.
 

A:Laptop Acer won't load past Acer logo screen

Did you ever solve your previous thread?

It's possible that your hard drive is faulty, and it can't boot into Windows because of that.
I don't have any experience with Linux, so I can't confirm if Slax allows you to boot without a hard drive installed.

Do you have any spare hard drives lying around? If not, consider purchasing a low capacity one, installing Windows on it, and trying to boot then. If it still won't boot, then you didn't spend much money on the hard drive, and it'll narrow down your issue a little more.

Worst case scenario is there's something wrong with your motherboard (as per your other thread involving your USB ports).
 

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RELEVANCY SCORE 87.2

Hello,

I am working on an Acer laptop that boots normally except for the screen going blank after the windows loading logo in Windows 7. It does the same when booting to a Windows install disc. It gets past the initial screen when copying files and then goes blank. When connected to a second monitor, the monitor shows "video out of range". I tried booting to safe mode and vga mode with no luck on both monitors. The system loads into windows desktop as I can hear the sounds and I can power down using the start menu blindly. The display works fine in the system BIOS and during the initial boot from disc or hard drive. I am thinking the internal video card is bad but want to explore other options before giving up.

So far I have:
Tested all hardware
Cloned a drive from another machine with a good OS
Tried both the original Windows Vista OS and a new copy of Windows 7 from both CD and hard drive
Booted to VGA mode and safe mode
Reset BIOS to defaults

Please help me get this stubborn laptop to boot normally!
 

A:Acer 7520 laptop screen goes black after windows logo during boot

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