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Solved: Connection issues: Modem to Router

Q: Solved: Connection issues: Modem to Router

After trouble shooting on my own, I'm stuck. My current situation is that I have a Netopia (Cayman 3346) DSL modem-router (not wireless) that is connected to a (Linksys E100) wireless router. I currently run a small business that has two other computers connected through the Linksys router and are properly configured on the network.

Problems, Thursday night was the last time I could connect using the wireless connection. I cannot connect wirelessly now, but I can connect through the Netopia modem-router.

Manual Troubleshooting included:

-CMD for proper release/renew (IP shows 192.)
-Hard reset both modem and router.
-Manually configured the Linksys router.
-Called Netopia and manually configured modem-router successfully
-Again, computers hard-wired to modem-router will connect.
-Lights on Linksys router are lit and working properly (i.e wifi icon,power, and line 1)

Any ideas? I found in the Netopia settings of the WAN to be configured this way, should I change to IP Address?

Any help would be appreciated as my business is hindered by only having one computer operational.

EDIT: Here is a picture from the Netopia WAN configuration page

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A: Solved: Connection issues: Modem to Router

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Tried searching for a solution but couldn't find anything specific enough to my issue.

Any help is greatly appreciated; wired network connections.

As of right now, I am able to connect to the internet but only directly from my modem to my main desktop. When I have the router connected... there is no network connection on anything connected to router, not even my main desktop. I then started to see if other devices such as PS3 and laptop would work connected directly to modem. No connection can be made; however, everything shows pc activity. The only connection i get to work is when my main desktop is connected directly to the modem. I believe it is a network settings issue, involving router and/or modem. I've tried doing the whole reset router/modem/pc, and disconnecting reconnecting cables solutions but nothing.

Thanks again for any responses and help.

A:Connection to Router/ Modem issues...

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Ok here's the situation:
I just moved into a student apartment. The internet is already activated and it is available through the RJ45 jack straight off the wall. Using an Ethernet cable I am able to use Internet without any issues with my PC.

What I want to do:
- Use my Buffalo ADSL router/modem to share the connection: both wired and wireless.
- Use my router as local DHCP to create a private network with my home devices.
- Be able to access both the internet and the router without having to unplug anything.

The setup:
- There is no way to use a DSL (phone) cablein the house so I have to plug the Ethernet cable carrying the connection in one of the LAN port of the router.
- My PC use another free LAN port.

The issues so far:
- I am only able to share the connection through the LAN ports of the router.
- Wireless devices are able to connect (it even read "Internet access" in the tray bar) but are unable to browse. It can't resolve proxy and always time out.
-When the Ethernet cable is plugged into the router, the router itself becomes unavailable. I'm assuming the connection has its own gateway somewhere else and prevents me from accessing the router.
- I effectively don't have any private network anymore.

edit: another weird thing I noticed. On my laptop anytime I try to connect to a wireless network it connects to 2 networks at the same time. One with the proper SSID and the other "Unidentified network"

n.b: I have reset the r... Read more

A:Issues using my router/modem to share connection coming from Ethernet cable

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SBC sent me a Westell Proline F90-610025-06 modem/router for my new DSL account. It works fine on one computer, but when I connected it to a second computer through a Linksys switch (ethernet cables), the second computer was not able to obtain a different local IP number from the Westell. Both computers show a address conflict error when they are both on. I pushed the buttons in the advanced section of the Westell menu, but could not find any way to expand the range of IP addresses available. The only option I could find was to change the lease time on IP addresses, or switch from PPPoE to PPPoA. I pushed repair connection in the computer LAN menu, but the computer was not able to get a different IP address. The Westell just kept giving both computers the same IP. This is my first broadband connection, so I am an amateur on connecting them.

Windows XP SP2 I tried powering everything down, and restarting in this order: Westell, Linksys, computers It didn't help. Manually inputting a different IP address on one computer's LAN connection didn't do anything either. How do I get the Westell to give different local IP addresses to different computers?

A:Solved: Modem/Router Connection

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Hi all,
My dad recently brought a Belkin N+ wireless modem router for my parents home and asked me to set it up for him (as he is not very tech-savy). I set the router up with no problems whilst the rents were away in Malta on holiday and had no problems for about 4 days.

When they arrived back the internet was still fine until the next day when for no apparent reason the connection dropped and i had to power cycle it to make it work again. Now at least once a say the router will drop the connection and i have no idea why. I have tried every logical combination of settings and i cannot stop it from dropping the connection.

I've called up Belkin tech support but they were useless and told me to try everything I have already tried which is:

Static IP.
Fixed DNS.
Power cycling.
Firmware update.
Checking the log file.
Restoring defaults.
Turning the firewall off.
Adding MAC addresses of the relevant computers to the routers "safe" list.
Port forwarding ...

And the list goes on.

All i can think of now is to call BT and post my Router settings here (these are the most stable settings i've found so far).
Can someone please check out these settings and make sure i haven't done somethign incredibly stupid? I am a software engineering student and fairly confident of my abilities but it would be nice to have another opinion (not Belkins).

LAN Settings:

IP Address:
Subnet Mask:
DHCP Server: On
IP Pool Starting Address: 192.168.2... Read more

A:Solved: Belkin N+ wireless modem router keeps on dropping connection

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I'm trying to help my friend.

The basic situation is this:

His only source of internet for his office is shared with another party. It is a DSL line. There is a Verizon DSL modem that goes to a physical firewall / router and then there's CAT5 serving the other party from that router.

My friend has no access to the existing router / firewall settings and it is really impossible to work with the other party. So is it possible to split the connection before their router so that my friend can have his own separate firewall and router?


A:Solved: DSL Modem to Physical Firewall/Router - Possible to split connection BEFORE f

If they pay for a block of static IP's yes. Verizon modem to switch, then switch to each router each with one of the static IP's. Otherwise with the the connection from the existing router you can plug into the WAN of another router which will create a separate network, but if you have to do any port forwarding it won't work.

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I have installed new bigpond thomson tg782t broadband to my networked 3 computers that also connect with a sharp ar-m162 multifunction printer thru ethernet cables and router. When I try connecting the ADSL thru the new modem the printer goes off line and won't print. Operating system on all 3 computers is windows xp. Also sometimes the LAN operating system on the main computer running everything keeps flicking between connected and unplugged/ disconnected.
Has any one got any ideas on how to fix this very annoying and time consuming problem. Much appreciated any help.

A:Solved: thomson tg782t modem & router & printer connection problem

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Earlier today I attempted to change the setting on my Westell 6100 modem such that it would simply bridge the connection to my Linksys WRT54GS router, basically involving setting the router to bridge only and turning DHCP off. Now I no longer get an internet connection through my router when previously the connection had worked perfectly fine before. I following the steps of cloning the MAC address to the router and have done the proper resetting steps (computer, them router, then modem) but I simply can't get an internet connection through my router. The process to set up simple bridging from the modem what supposed to end up with the internet light no longer turning on but the light turned back on following one of the resets.

Currently, I can connect to the internet through the modem just fine but I get nothing when I include the router. I'm not sure if there are some other settings I'm supposed to be changing as I can't seem to find anything past what I've already done when researching online. At this point I would just be happy reverting the settings I've changed but I don't know how to access the modem now that DHCP is off.

Basically, I'd prefer to be able to get the router working with these new settings but if that proves too difficult (as I've heard it can be when trying to get Westell modems to work with Linksys routers) I'd like to learn how to access the modem and change the settings back to what they were (prefer... Read more

A:Solved: Lost internet connection when setting modem to simply bridge to router

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I am having the exact problem (krustyzworld) had. I have an ATT 2701 2 wire modem/router that drops off when I use my wireless laptop, it works fine when I use a Ethernet cable connection. I have tried a second ATT 2701 with the same results. The only difference between (krustyzworld) and myself is I have the correct power source and my power light don't change (it stays on steady). What happens to me is that first the internet light goes out than the green dsl light goes flashing red, in less than a minute everthing returns to normal until the next random drop off.

A:Solved: 2wire modem/router loses all connection when laptop connects wireless

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I Need some help. I got a new laptop and when i enable my wireless connection on my 2wire AT&T 2701 modem and turn my laptop on to connect to a wireless connection my modem/router losses all connection.Works fine when it is hardwired. Already tried 3 seperate modems all 2701 AT&T models.Called Att and messed with some configurations but nothing has worked.Possible line problem?Has anyone had similar issues?

A:Solved: 2wire modem/router loses all connection when laptop connects wireless

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I'm switching from AT&T U-verse to Comcast since comcast can offer speeds up to 5x faster.

As you might know At&T uses ethernet as incoming signal vs. Comcast that uses 75 ohm cable.

I need to buy a new modem and router to install the new Comcast service.

I have two questions:

1) What is better? the combo modem/router units (i.e. Motorola SBG6580) or buying a separate stand-alone modem Motorola 6141 modem + Netgear N750 wireless router)?

2) I do have one issue to overcome. I have one TV in my house that is wired for cable only. That is, it has a cable run going to it. It's too difficult for me to install an ethernet run to it, so I'm stuck having to use the cable run. Are there modem/routers that have a cable OUT so that i can feed this TV its hard-wired signal?


A:Solved: Modem/Router combo units vs. stand-alone modem + router?

see attachment

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Hello, i am having trouble with my connection every since i hooked up a router. I have 2 wired computers, 1 wireless computer, and my xbox connected to my linksys wireless router. the first day it worked fine. after that i get an intermittent connection. i can be surfing, and all of a sudden, i cant find whatever page i am trying to connect to. i have troubleshooted this problem for days. also, my xbox has had problems since i got the router as well. sometimes i can log in to xbox live, and other times i get a dns setting error. when i am logged in, i search for and find a game, but i will get booted sometime in game. Please Help!!!

A:Solved: intermittent router connection issues!!!

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Well, as the title says, I am experiencing difficultly in getting the NAT setting on my Xbox 360 to Open status. I've searched in many places on the internet, including these forums for an answer and I've yet to find one which solves my issues, so I decided it was time to finally ask for help.

What I'm working currently working with is the Embarq P600R ADSL modem/router combo (If there's a more specific name for it, I don't know it as I don't have the packaging - I'm simply going by what was printed on the modem itself) working through my Linksys WRT54GS router by way of the ethernet ports of both units. The WRT54GS is then hardwired to four different computers, and broadcasts to my Xbox 360 wirelessly via microsoft's network adapter specifically designed for the unit (compatability between the adapter and router isn't an issue, just trying to cover all my bases). Because of this, all of the LAN ports on my WRT54GS are currently being used, preventing me from attempting to simply make my WRT54GS act as only access point, since to my knowledge I would need to plug the modem/router into one of its LAN ports instead of the ethernet port.

Thus far I've tried enabling UPnP on both units, setting up a DMZ for my 360's IP on the WRT, and Forwarding Ports 88 (TCP/UDP) and 3074 (TCP/UDP) on the WRT, both individually and simultaneously.

I also had somewhat of a breakthrough when I switched the P600R to bridge mode, as it gave ... Read more

A:Xbox 360 NAT Issues with P600R modem/router and WRT54GS router

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For work I was given a modem, which they wanted me to hook up directly to my home internet. However, I live in a town home and do not have direct access to it. Instead I have to use a port that I have in my wall. When I plug my modem into the wall the VPN does not light on the modem, which I assume is because I have blocked access as we need to register all our devices using the MAC address. The modem I have is a Cisco 881. Is there any way to find the MAC address if not listed on the device itself?

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I just set up a two computer wireless LAN. One machine running WinME is wired to the router, the other W2K machine is wireless about 100 feet away.

Everything works well, I can shut both machines down and restart and it all still works.

However, after shutting down the machines over night and restarting in the morning, the router won't respond. I can't access the router with IE. If I shut down both the modem and router and the machines and reboot the modem then router then the machines it'll work.

On all the other networks I've dealt with, the modems and routers are always left on.

What should I be checking here? Up till now I've never had any problems with this type of setup.

The modem is a Qwest issue Actiontec GT701 while the router is a Linksys wireless 11MB.


A:DSL modem/router connection

It would be helpful to determine if the problem is with the modem or the router.

Can you disconnect the router and connect directly to the modem.
Then leave that computer on overnight.

If there are still problems it would point to the modem.
Otherwise I would start suspecting the router.

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I have an unsolvable problem with my router that results in random disconnects from Xbox Live. I want the 360 to bypass my router by plugging it directly into my modem. Is the correct solution to buy an ethernet network switch hub, plug this into the modem and then plug the router and 360 into the hub? Can anyone please advise what I should be using?

Thanks in advance.

A:Modem Connection to 360 and router

no that's not correct. you must use modem--router--otherstuff unless
you want to ONLY use modem--one.box

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ok my isp is charter they are coming out
which if the issue is on their end there's no charge but if the issue is on my end there is
how would i find out where the issue is
when the modem is connected to my pc i get double the dl speed then what i pay for
i pay for 12mb and i am getting max 28mb dl

but when i connect the internet to my xbox one it doesn't seem to pick up the internet what so ever
i had it connected threw my router intill they had issues last nite
when its connected to my router i get 1-3mb dl
but when i have the internet removed from the router i can ftp normal speeds into my xbox so i thinking my router is far from the issue

A:router and modem issues

Be careful of their definitions.

The no charge zone of theirs probably ends at their modem.

Your router, wiring, wifi, xbox, pc, and config they will charge you for.
If you are able to get full rated speed when you hook the modem up to your pc, the problem is probably on your turf.

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I'm not exactly sure what the problem is, but for some reason, none of my wireless devices can connect to my router. My modem, which is a Scientific Atlanta modem, seems to be working normally. Except for the light marked "Send", it isn't on. All the other lights are flashing but that one. My Belkin router's light is green, which means it's working fine. Now, whenever I load a page on my PC, the "Send" light flashes for a second or so, then it's off again. I just really want to know what's wrong with it and how to fix it, so that my wireless devices (iPhone, Laptop, PS3, etc.) can connect to my WiFi.

A:Issues with Modem and/or router

Hi Aduro, and welcome to TSG.

It would help us to help you if we knew the model numbers and possible any hardware version numbers of the modem and router and exactly how they are connected to each other. A typical home router has several indicator lights and knowing one of them is green does not help us a whole lot. Can you please tell us the status of all lights on the modem and router?

Has this set-up ever worked?

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Ok, so before I get started, I should list my setup.

I have cable internet. I have a Linksys CM100 modem. This feeds to a Linksys WRT54GS router. That router then feeds to another WRT54GS that is configured as a switch/access point. This feeds into my computer, my media server computer, and my xbox. The first router also feeds to a Netgear FS605 switch, which in turn feeds two computers in the room next to me, as well as another xbox. Finally, my roommates computer and another xbox are hooked up to the first router. This setup has worked perfectly for about a month.

Last night, the internet stopped working. We have recently moved, and had a number of difficulties with the ISP in the old apartment, so we blamed them and did other things for awhile. Eventually, I decided to reset everything and see what happens. That's when I noticed all the lights on the modem were on. I plugged in directly to the modem and got online without a problem. So I started resetting the routers to see if that was the issue. No luck. So I started trying everything one by one.

The first WRT54GS seemed to work fine, but we couldn't get online. After trying a few things, including the factory reset button, I noticed that the router was not receiving an IP, subnet, or DNS from the modem. After resetting both the modem and router, nothing changed. This had happened before in the old apartment with the modem supplied by the ISP. We replaced the ISP modem with a new one that we bought ourselves,... Read more

A:Router issues? Maybe modem...

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Ok basically what is happening is there a about 9 computers on a network they have all worked flawlessly for around 3 years when all of the sudden it gave out invalid ip adresses after doing some looking around the 16 switch hub had gone bad so i replaced it with a new 20 switch hub which got all of the computers working except one basically it wasn't assigning a dns to it. so i reset the router all of the other computers still work but same thing i set a static ip and dns still nothing . unintalled the drivers reinstalled nothing uinstalled/reinstalled the protocols nothing then all of the sudden same problem with another pc on the network 30 min later another 1 then another 1

1 weird thing is i can sign into the modem with the the default usernames on almost any router and i will get internet for around 5 seconds then i lose internet. after that if i try to go on a different page on my modem it says that i need to reeneter the login information again i do that and i once again get internet for around 5 seconds then drops again
I'e contacted the Internet service providers and everything is good on there end
any advice?
Thanks in advance


I also have realeased the ip and renewed it

A:Router/modem issues?

Sounds like a bad modem.

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When I host an online game I switch my DSL cable from my router to my modem in order to get around my firewall. Then after the game I switch the cable back and reconnect to the net. But every time I start up using my router again it seems to take some time before certain websites start coming up (particularly my web based email at sbc.yahoo which is very annoying).
At first I'll recieve a 404 on every page. Then a few sites will come up, and then finally I can access my email.
Two questions- I'm not damaging my router or dsl modem by doing this switch, am I? (I always disconnect from the web first). What is the problem with this 'slow startup period' of my browser (same issue with any browser actually).
I'm running WinME on a HP Pavilion 700Mhz and a pretty good DSL connection.


A:DSL-modem/router issues

I doubt you're hurting your Router but you're 1. circumventing your own inter security and 2. Ddisrupting the deleicate communication between your Router and your ISP which is why it's so slow to perk back up. Don't take the router off-line like that. I'm sure if you inquire to the Router makers technical support by phone or e-mail they'll help you find a reasdonable solution. You current solution of taking your router out of the network sequence is unwise at best.

You could also try posting to the Networking forum here. This is the wrong forum.

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Hi..I'm having some trouble with my internet, and I have no idea what's coursing it. I have my Pc in my room..and also my Xbox 360, and obviously my modem which gives them both internet (Come to that in a second)

About 3 days ago my net randomly shuts off..I have no idea why, so i go downstairs to where the router is..turn it off and on..and my Xbox's internet works again...but my Pc's doesn't..So I leave it for the night, the next day...I turn the router off and on again..but this time..the Pc's net works and the Xbox dosn't...and all the cables are fine..not faulty, and whilst the Pc's net was on..i took the cable out and plugged into my Xbox..and nothing...I also did the same thing for the previous day..took the Xbox cable out and put it in my pc..and nothing again.

It's like I'm only allowed 1 thing running with internet at once..My modem has 5 ports...and the lights are on for both Xbox/Pc but only 1 works at a time.

Sorry if i haven't been clear in what I'm saying..just leave a post asking for anything other info I can give that would help.

Thanks for reading this everyone, really have no idea how to solve this.

Thanks, Jjozzie.

A:Modem/Router issues

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When I host an online game I switch my DSL cable from my router to my modem in order to get around my firewall. Then after the game I switch the cable back and reconnect to the net. But every time I start up using my router again it seems to take some time before certain websites start coming up (particularly my web based email at sbc.yahoo which is very annoying).
At first I'll recieve a 404 on every page. Then a few sites will come up, and then finally I can access my email.
Two questions- I'm not damaging my router or dsl modem by doing this switch, am I? (I always disconnect from the web first). What is the problem with this 'slow startup period' of my browser (same issue with any browser actually).
I'm running WinME on a HP Pavilion 700Mhz and a pretty good DSL connection.


A:DSL-modem/router issues

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Hi everyone.

I work as a tech consultant, and I am stumped on this one.

I am working at a clients house. She has purchased DSL sevice though a hole-in-the-wall company called superpa.net.

They have given me particular parameters to make the computer connect to their POS system.

Set IP Address:
Set Default Gateway:
Subnet Mask:
Preferred DNS Server: alternate
Well that is all fine a good and the computer connects just great. But my client just bought a new laptop and wants wireless. Wireless is simple, well it should be.

I got her a basic Linksys Wireless-G WRT54G Router. Nothing Fancy.

Now obviously, the router must use the same setting as the computer. So I went in to the Config, and made it a static ip with all of the listed above. I changed the computer back to the auto obtain ip address and dns server, but I HAVE NOTHING!

The modem shows a conncetion to the router, and her computer shows a connection the router, but there is NO activity between the modem and router. No activity=No Internet
I called Linksys, they told me to contact my ISP, then called Superpa.net, they said they dont do any support for wireless, only for one hardlined computer. They would sent someone out to fix it $200/service call + $60/hour... I said forget it.

Anyone with any suggestions or solutions... I would be much abliged!!!!


A:Router DSL modem connection problems

I trust that you power cycled the modem when switching from computer to router.

If the Linksys LAN defaults to 192.168.1.x, change it to 192.168.0.x.

EDIT: and clone the computer's MAC address to the router.

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First, thank you for everybody who will take a time to help me.

After power outrage, I cannot set up my modem+router internet connection. I've restarted both several of times, different cable configuration with no luck. I will post my ipconfig /all, first is with router so no connection:
C:\Users\a>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : a-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : C8-60-00-68-40-B5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ddaa:363e:abc5:5636%12(Preferred)
Autoconfiguration IPv4 Address. . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 264790016
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-0A-72-00-C8-60-00-68-40-B5

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
NetBIOS over Tcpip. . . . . . . . : Enabled

This one is without router connected, so only modem and I have connection.

C:\Users\a>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : a-PC
Primary Dns S... Read more

A:No Internet connection modem+router

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I can connect to the internet just fine if I run my modem straight to my computer. If I try to run it through my router, however, I can't get a connection. The internet light on the router does not light up and shows no signs of connection. The DHCP renewal doesn't do anything, either. I have tried multiple 'solutions' and am completely stumped. I have power cycled many, many times and reset the router to factory settings as well. I have tried cloning the mac address to match the computer and done all that I can (as far as my knowledge reaches). The tech support 'warranty' is also outdated, so there are no other options except for paying a ridiculous amount of money to talk to somebody. As such, any help on this matter would be GREATLY appreciated! I just got a new modem yesterday and that is when it stopped working through the router. This problem occurs with two different routers (both of which worked previously) so I don't think anything is faulty.

The modem is an ARRIS TM602G and the router is a Linksys WRT54G v.3

I will provide as much information as I can on request! I desperately need to resolve this issue.

Host Name . . . . . . . . . . . . : Steez-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : neo.rr.com

Ethernet adapter Loc... Read more

A:Router won't pick up connection from modem

You're sure you are connecting the modem to the router's WAN port?

TCP/IP stack repair options for use with Vista or 7.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.

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I am having a confusing and frustrating problem, my internet connection is dropping every half hour at least (sometimes more depending on my internet activity). This connection loss is happening when my modem resets and I have no idea why it's resetting. It may be due to some issue with my ISP where I don't have enough bandwidth to spare and I need to upgrade. i'm not sure. (I have Comcast high speed standard package) I am a gamer and I tend to have multiple applications running at a time, I play competitive online games and sometimes I stream music when I play. I also sometimes watch a live stream or YouTube video on my second monitor although it is usually not while I am gaming. I have tried everything I can think of.. I have called Comcast several times and called the companies of my router and my modem, and I have had a Comcast technician come and inspect the my cables inside and outside of my house. I am honestly at my wit's end and I need help..

My modem and router are both new and I highly doubt that is the issue:
Although maybe it is a problem with the modem and router communicating? I don't know.
Here are the models:
Motorola Surfboard SB6121
Belkin N600 DB Wireless N+ Router

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 965 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 8191 Mb
Graphics Card: NVIDIA GeForce GTX... Read more

A:Intermittent connection please help modem/router/isp??


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I'm unable to connect to my office's VPN (Cisco VPN client from the work machine which is running Windows XP (believe it's 32bit) and have been told that it's set up properly and the fault is to be found somewhere with my router/modem.

There is internet connectivity, and when attempting to connect to the VPN it returns either Reason 412: The remote peer is no longer responding or Reason 403: Unable to contact the security gateway. A ping to both of the internet gateways provided shows no issues with sending or receiving or with the time it takes.

The router is DLink DIR-655, and the cable modem is Motorola SBV5220, which Comcast has said is VPN compatible.

I have a dynamic IP address, which the help desk has said is good, and which Comcast says is bad for VPN connection (and wants me to upgrade to business class service).

Connecting the work machine to the modem directly doesn't result in any internet connection at all (and this is true for any of the computers that we could use to access the network). I don't believe there's a firewall on the router or it's been turned off.

I've been abandoned by the help desk and told to solve this on my own if I want to work from home. I'm very new to networking (and just started to learn all of this this week), but would love simple advice to at least narrow down the issue.


A:VPN issues - router/modem to blame?

That modem has a battery, so you can't simply power cycle it when changing the device connected to it. So, when you connect a computer (or switch back to the router) use the reset button (or unplug the modem and remove the battery). If your VPN works when connected to the modem then we know to look for something in the router that needs to be configured.

I see that your manual warns that the modem reset can take 5 to 30 minutes. I find that hard to believe, but they must have had some reason for writing that.

I have a dynamic IP address, which the help desk has said is good, and which Comcast says is bad for VPN connection (and wants me to upgrade to business class service).Click to expand...

Either Comcast is desperate for more money or, more likely, they thought you want to VPN in rather than out.

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Well, I thought this was solved, but I was wrong.

If you remember, I had a modem/router and router that were having DHCP wars (my fault). In our last episode, I shut off DHCP in the modem (following my ISP's instructions) and all was well...

Modem/router: iinet (Oz) supplied OpenNetworks iConnect Access 621
Router: venerable but reliable D-Link DI-614+ wireless/wired router.

Until sometime during the night, when things went pear shaped again. This morning, no internet, even on the wired PC. Couldn't connect to the modem/router OR the router through their IPs. A simple pull-plug-and-reverse fixed the router, but not the modem. I could get to its login screen, but not beyond. I ended up having to direct-connect to the modem/router and do a factory reset to get it working again. (I did try hard rebooting the PC first, to no avail).

Seems to be stretching coincidence that both times the modem/router has become unresponsive after turning off DHCP. Any idea why this is happening? And, of course, how to fix it?

Thanks for any assistance!


A:Modem and router issues continue

The problem, jmc, is simply that you are "down there" and everything is upside down.

As I recall (easy to do after rereading the thread), that modem/router beast is just about impossible to understand and configure. So, if it were me, I'd let well enough alone and go to plan 'B"--JohnWill's instructions on connecting two SOHO routers. According to the manual, your D-link 614+ has auto-sensing ports so you do NOT have to worry about a cross-over cable.

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I have this problem with my home wireless network for quite sometime. I am using cable broadband with the motorola modem and aztech router.

The problem is that my internet connection drops suddenly everyday... I will power off my modem and router, restart it but still cannot get internet access. after a few tries, it might come back...

I have tested my router at my friend's place and it is working fine. So i thought it's the modem problem, so i also went to test the modem at my friend's place and it's working fine too. I even bought new ethernet cable.

I do not know much about hardwares and wireless networking. I do hope I can find the problem and get it solved soon...

A:working router and modem but no internet connection

how many pcs are connected on your network and do they all work ok except yours ?

would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

As you are connected by wireless, please include the xirrus screen shots for both conditions - see how below.

Please post back here the make and exact model of the router and the make and exact model of the modem.

Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG etc

ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply he... Read more

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I'd like to network two PCs, both running Me and have a broadband connection , probably with Tiscali. I need someadvice on what modem / router I need to get. If I ask a shop or ISP I get slanted information.

I'd like to have the option of possibly changing provider in the future. (I'm aware that AOL seems to need a particular modem, I'd probably never want to sign up with them anyway).

Please can someone recommend either a suitable modem / router or the features and specifications I should be looking for. What does ethernet and 10/100 mean anyway?

Many thanks in advance.

A:Modem / router choice for broadband connection

Depends on your budget and how your system is going to evolve over the next year or two i.e. you could get a modem/router with wired and wireless connection such as those made by Draytek or a more simple single port router such as those supplied by some ISPs and use windows inbuilt software to share the connection [but this requires the main PC on for the others to connect].
There is also the possibility of buying a modem/router with inbuilt hardware firewall which whilst more expensive is a good security feature.
Linksys also make some excellent modem/routers at a good price.
Perhaps a look round the price comparison sites such as www.dealtime.co.uk will help you find the cheapest of those suggested.

What does ethernet and 10/100 mean anywayClick to expand...

It normally just means its 10Mbps and 100Mbps switchable dependent on the speed of the network card attached to it i.e. if the card is only 10Mbps then that port will run at the slower speed.

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Hello, I think I'm experiencing a NAT networking problem, as most games I play complain that my NAT is moderate, or sometimes strict. I've researched this and found out it may be a Double NAT problem.

I've also researched two solutions for this: Disable NAT and DCHP on either the modem or router, or set up a PPPoE connection between the two. Can someone tell me which one is the easiest to do and how to do it?

Router: Linksys E3200 w/ Cisco

Modem: Motorola SB5102

Other Info: This IS a broadband connection, and I believe it is a DSL or Cable setup. I also know how to access the router settings, and how to disable NAT and DCHP. However, I do not know how to connect to the modem (I do know the default IP for it) and don't know how to perform a PPPoE connection, as this would be my first time.

A:Setting up a PPPoE connection between router & modem

PPPoE is for DSL connections... Go to the router and modem websites and download the instructions from there. It will explain how to connect and access the router

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I hope I'm posting this in the right category...
In any case, to begin, I just want to let whoever reads this know that I am definitely not the most experienced tech guy out there. A technician is supposed to come Sunday morning to help try and figure out this problem, but I figured I'd post it here and see what kinds of responses I receive.

A few days ago, I returned from a vacation to find that my old modem, a Motorola, had burnt out/died/lost power; I'm not sure. So we (my father and I) purchased through the recommendation of a Cox representative a relatively new 2 in 1 modem/router unit called the Gateway.

The wired connection, which we use for the desktop, has been perfectly fine. My laptop on the other hand, which I use wirelessly, might as well have no connection at all. Initially, it had no problem connecting to the new unit. I brought up my homepage, which came up deceptively quick, and told the technician that all appeared to be working normally. However, after going through some other websites, I found that it was loading pages/videos EXTREMELY slowly. After a while I did a speedtest, and after many trials I'm finding my average download to be about 1 Mbps, and upload to either be higher (?) at about 1.4 Mbps or unreadable. It should be noted that with the package we have, we should be getting about 30 down and 3 up.

My father and I talked with a couple Cox representatives on the phone, but they couldn't decipher the problem. There is ... Read more

A:Laptop has terrible connection to new modem/router

how many devices do you have that can connect wirelessly

does the cable connection work at the correct download speed reliably

can we see an xirrus screen shot - from a wireless PC

Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

{If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open t... Read more

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Just purchased a Linksys WRT54G2 router so my wife can surf indepently in the house. The problem is that in trying to connect with the installation software I cannot find connection instructions. This is because 2 years ago when my daughter was home with her laptop computer we connected a very similar Linksys router. When I insert the CD-ROM to get instructions the software says "it appears you already have a router connected." and since this is the only way to make the connections I have to try and find the proper connection method here. The dsl modem is a Westell 6100.

A:Making connection from dsl modem to wireless router

Welcome to TSG, jayceeno.

Don't know how much help it will be, but here is Verizon's directions on hooking up a linksys router to the Westell 6100 DSL modem.


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Hey hey,

My fiance and I are both connected to our speedstream 6520 via ethernet cables. I mainly use my connection to play World of Warcraft, she uses hers for work (inbound customer service). The issue we're having is that when I play WoW while she's working, it disrupts her systems connection to her work server (i guess that's what she's connected to) and she gives me hell for it.

Is there anything that can be done so that we can both use the internet connection without interfering with the others fun/work?


A:Router/modem, shared connection issue

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About every 1-2 weeks my router loses the connection to the internet via cable modem. This has happened with 2 different cable modems (Netgear CM212 and Motorola Surfboard 5100) and also with 2 different routers (Netgear 614 and D-Link DI-524). When this happens the thing that usually fixes it is unplugging the router for several minutes and then plugging it back in again. I have Windows XP set to automatically detect the internet connection, and the router is set to use DHCP. Sometimes I also have to bypass the router and then put it back (so this could be partially a Windows problem?). Is there any way I can configure the router so it doesn't keep losing the internet connection? I have Comcast cable modem service.

Thank you.

A:Router keeps losing connection to cable modem

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I have a D-Link router with a Bellsouth Westel modem in Bridged mode. It will work for some time and eventually I loose my network. I've been through the ringer with BellSouth and D-link tech support. It's as though the modem won't stay bridged. D-link had me set the router to enable DHCP as well as leave the modem unbridged. I know that eventually, they will conflict and I will lose my connection. Please help

A:D-link router and dsl modem connection problems

Try another router

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We recently had Verizon HiSpeed (speeds up to 768 Kbps) installed with Westell(Model 327W) modem/router connected to our desktop.
When we place cursor over the "Network" connection in lower right of screen (of desktoop) it states:
The Internet (2)
Spreed 10.0 Mbps
Sent 141,926 bytes
Received 921,712 bytes

However, in the laptop, when we place the cursor over the "Network" connection, we see:
Speed 36Mbps
Signal Strength Excellent
Status Connected.

What we would like to know is why does our desktop show SPEED of "10.0 Mbps"

while the laptop shows:
SPEED of "36.0 Mbps?"
(Connection speed on both shows: download 705 kbps; upload 133 kbps.)

Is this something to be very worried/concerned about? We are senior citizens and the speed when we connect to Internet appears to be fine as far as we are concerned.

A:speed of your network connection to the modem/router

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I can connect to internet only with land line I cannot get my wireless to connect, It wants to connect then drops right away, What am I doing wrong?

A:connection problems belkin router att modem

Log into your Router setup and see if you are using the B or G or N settings. If using N, try G. If your using automatic, try B/G setting. etc. Reset the WPA-2 password.

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I'm having problems with my internet connection and modem/router. It's an Actiontec gt704wg, which serves as both a modem and wireless router. One computer is connected directly to the router and 2 others use wireless. The connection just randomly cuts off, the internet light goes blank, the dsl light flashes, and then it takes about 15-25 seconds to reconnect. I get tons of static on my phones, and the frequency of disconnecting goes up whenever i get/make a phone call. In addition, when I connect the other computers wirelessly, i get tremendous delays and more disconnections, and it takes several minutes to reconnect. The router's not old, about a year, and I've had no problems with it until recently. I've changed all my dsl phone filters, so I know it's not that. Can anyone help me?

A:internet connection, Router/modem problems

It sounds to me like something wrong with the router or, less likely, wireless interference. Looking at the second one first, do you detect any other wireless networks on your same or close to your channel? Any 2.4Ghz cordless phone?

Next I suggest looking for a firmware update for the router. And my final (at least for now) suggestion is to reset the router to factory default settings and reconfigure.

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OK, I'm having some trouble with my DSL connection. Right now it's working, but it's starting to slow down again which means that I'm soon to be disconnected totally. My provider says that nothing is wrong on their end (which I've confirmed with 2 neighbors) so it must be on my end.

My connection starts to work REALLY slowly and then eventually just quits working altogether. My "status" light on my DSL modem/router is completely black, the other lights are green, however, the LAN light is blinking furiously (I don't really know if it's always been that way or not... )

Anyway, I called the "tech support" people at my provider, and they walked me though some steps that seemed to alleviate the problem for now, but I want it stopped permanently!

I put in the "IP address" (shown on the IPconfig command prompt) into firefox's address bar and it pulled up the Zoom information page and I went to the system status portion like I was told to do, but there was NO IP ADDRESS!! NONE!! So we cycled the modem--nothing. We powered down the computers--nothing. I unplugged the ethernet cable from one port and moved it to another--PRESTO!! The internet works again!

I'm not even sure why this worked the way it did, because my laptop is wirelessly connected....why did changing the port of my desktop do anything? Or was it just chance? And how do I keep this from happening? Ideas?? Suggestions?? Anyone??

A:DSL/Wireless Router/Modem--dropped connection

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OK, here's the situation. I have a Dell E1505 laptop with Windows Vista that I use as my main computer. I am connected to the internet with a 2wire2701HG-T router/modem. I just bought a Acer Aspire One D250 with Windows 7 Starter and connected it wirelessly to the network. Now, however, when the Dell is connected to the modem by ethernet, my preferred connection for security, speed, and battery issues, the internet connection on the Acer slows down to nothing and soon disconnects. After a bit, it reconnects, but is still very slow, only to disconnect again. However, when I connect the Dell by wireless, everything works normally. Is this a modem problem, or is it an issue with one of the computers? I must admit, my networking skills don't go beyond being able to set up a network name and password.

A:Wireless connection on 2Wire modem/router

i think we saw an issue recently with a cordless phone base station being next to the modem/router

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I'm currently trying to have internet in a different place than my main one, i have the current modem plugged.



It seems both are plugged.

On the arris one i see those lights on.

[x] Power
[x] DS
[x] US
[x] Online
[ ] Link
[x] Telephone 1
[ ] Telephone 2
[x] Battery

On the Motorola one i got all the lights on.

I'm trying to put internet into a second room by wire.

I connected the wire from my second computer to the Arris modem in the yellow plug, and it still doesn't work.

Could i please get some help on how i could get multiple internet, i'm really having some trouble right now.

Thank you very much!
/Edit If it helps, i use Windows Vista.

If it's not possible to receive multiple internet with those, please tell me what i need!

PS: Sorry for my grammar, my natal language is french.

A:Modem / Router Internet multiple connection. Help!

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so i went to a friends house yesterday to hook up a linksys router to their verizon dsl, i've dont plenty of these before and know how to do it. but this one was a little weird. when the modem is connected directly to the computer you can log into the modem by going to but once i connect the router and everything when i goto it logs into the linksys router which i know is normal but when i put in the username and password and goto the status page to connect it says cannot get ip from pppoe server.

now i messed with it for about an hour and couldnt get it to work, so when i went home i thought about it and thought maybe the IP of the modem and the IP of the router were conflicting with each other...because when iconnect the modem directly to the computer it connects with no problems so i know the username and password im using is correct.

maybe if i change the route to or something it would connect? that was my thought, you guys have any other ideas?

A:issues with linksys router & wentell modem

The modem has a LAN IP (192.168.x.x), so obviously the modem device itself is also a router and the Linksys is already an overkill (and extra hassle). Either a wireless access point or a simple ethernet switch would be the proper thing to use here for internet sharing.

Now, if you insist on using the Linksys..

You may be able to tell the modem box to work in bridge mode - this will disable the routing part and make the thing look like a normal modem. Connect the Linksys as usual.

If you can't make a bridge out of the Westell, then you can use the Linksys' wireless and switching facilities if you:
- change the Linksys local IP to 192.168.1.x where x is not 1 of course
- disable the DHCP server on the Linksys

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I have a copy of Symantec client firewall from work. I was working fine until i upgraded my home computer with a Linksys WRTP54G wireless router with phone ports and a motorola surfboard this past weekend. (Finally got cable in the neighborhood!)
Now it says i do not have privileges to turn the firewall on or off...i am an adminstrator on the computer.
Also, i am unable to resolve any secure sites in my web browser. But my laptop can resolve them when connected through the router.

I am an EE, but not experienced in this area. I would appreciate any help or advice.


A:Issues with browsing after installing new router and modem.

Well I would certainly delete that firewall from Add/Remove Programs if you can. If that works, you could put the program back on but I wouldn't unless my work requires me to have it on my home system.

The Symantec firewall may possibly not be properly configured since your network change. Removing it is easiest, and then considering if Windows Firewall will be sufficient for your needs.

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Set up was desktop pc(running windows vista) with Netcomm modem and a Belkin Router connected to phone line , and isp with TPG (australia). Wirelessly connected to this was 2 other desktop pc's and a laptop. All worked fine.
I had to move the desktop PC to somewhere with no phone socket so I bought a new Belkin N Modem-Router and a Belkin N+ adapter for the pc, with the intention of connecting the desktop wirelessly and just have the modem/router plugged into the phone socket. ( I was told I could do this by the salesmen )

So far, I have connected the modem-router and have internet access (however still using the ethernet cable to connect the modem-router to the pc) . I have tried to connect one of the previously wireless desktops to the network . The other desktop connects to this pc, signal strength is excellent but it is Local access only-it will not connect to the internet.

I have tried various security settings (even disabling security altogether) in the router's home page, added the mac address of the other pc but the only pc recognised on the DHCP client list is this one. If the other pc says it's connected to this pc shouldn't it be recognised on the DCHP client list too?

Does anyone know if
a) what the salesman told me and what he actually sold me enables me to have all computers wireless with the modem-router only connected to the phone socket.

b)how I can get the other pc not just connected to this pc but have internet connectivity as we... Read more

A:New Modem-Router combo ,Connectivity issues

Why did you buy a router if you already have wired/wireless access? If you already have a DSL modem connected, you can't connect another one to the same DSL account.

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