I'm on a fresh install of 64-bit windows 8.1, but the BIOS installer gives the following error message: "Your machine does not match with this BIOS. Update process will be halted." Why on earth is this? I googled the error message but this only seems to be a problem with people trying to upgrade the BIOS from win 10... but I'm definitely on 8.1, it even says Windows 8.1 Build 9600 in the corner. The only modification I made is that I upgraded the ram to 8 GB (from 4 GB), but the BIOS update fails even if I take the extra stick out.Read other answers
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Hello everyone! I ama new user and i am coming up with this post as I couldn`t find any kind of solution for my problem.Recently I decided to do a reinstallation of my operating system, which also previously was Windows 7 Ultimate (x64). The installation went as usual, and after finishing it I went on to install all the latest drivers from the Lenovo site, for my product. When getting close to installing almost all the drivers i`ve needed, i stumbled upon a new version of the BIOS amnd the drivers and sfotware recommended for my laptop, by the producer. So i proceeded to install the upgrade, restarted the computer when it prompted me to do so, but after the so-called restart the laptop did not boot up as usual. At first it was telling me to not do anything as the BIOS is being flashed and then it was telling me something about some sort of image processing, things that i did not understand at the time (i have never encountered anything like that). After that my screen turned black. I have not done anything for a few couple of minutes as i thought it was supposed to be like that, but then i just force shut it down and unplugged the AC adapter. When trying to boot it all up again, the only thing i got was a black screen and nothing else.After doing a little bit of research it appears that, somehowm i`ve managed to corrupt the bios on my laptop or something, and nothing else would work at this point. I tried to remove the BIOS battery and the ram and then put them all back, trye... Read moreRead other answers
Hello, i have a Lenovo B590 with Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz and NVIDIA GeForce 610M, can some1 help me with an information? I want to upgrade my laptop, so can someone tell me the best CPU and latest that fits my model? I want to change with an i5 or i7 if is possible, but i don't know what motherboard i have on this model, if i upgrade the laptop with a new, better motherboard, please tell me. And another thing, can someone tell me where i can find the upgrade for BIOS from 1.12 to a newer one for my Lenovo B590 but with WINDOWS 10 ?? I hope is there any1 who can answer my request with an valid one. Ty and have a nice Christmas !Read other answers
I own a B590 (20208) with Windows 10 (64 bit).I tried running "BIOS Update Utility for Windows 10 (64-bit), 8.1 (64-bit), 7 (64-bit) - Lenovo B490, B590" and got the following message: "This BIOS is only for Lenovo B490. Are you sure you want to update the BIOS on this machine ?" and "Your machine does not match with this BIOS. Update process will be halted." The readme attached to the .exe says Updated Date 2015/8/6
Software name H9ET92WW
Support models B490/B590
Operating Systems Microsoft Windows 7 64-bit
Microsoft Windows 8.1 64-bit
Microsoft Windows 10 64-bit
Go to Solution.
Same issue here,I hoped that the bios upgrade should be solve the problem, but the "official" bios isn't working, nicely done again.
I need to renew my battery, thirdparty isn't available due to lenovo lockout ... right, I've bought a genuine lenovo but this isn't working too ... nicely done
Moderator comment: Post edited to conform with the Community Rules. Keep it clean and keep it civil. Fair warning.
Product Name: HP ENVY m7 j020dx
Operating System: Microsoft Windows 8.1 (64-bit)
I attempted a BIOS update earlier today. After it finished, it said that the screen may be black and LED's may blink for a while after (I don't remember the exact wording). Well, the screen was still black after about 4 hours, so I turned it off, and now it refuses to boot. There are no beeps, no error codes, no POST, nothing, so I figure the BIOS must be corrupted or something. I've tried resets and the windows key+b trick with no luck. I've spent a few hours trying to figure out how to run a the BIOS from a USB, but info is a bit scarce, so I couldn't figure it out. So, what else can I try? I don't really have the time nor the money to send it in for repairs, but I need this computer for school by next week.
Edit: A while ago, I had to restore my laptop which erased my HP_TOOLS partition. So, if anyone has the same or a similar laptop and still has their HP_TOOLS partition, a DL link would probably make this a lot easier to fix.
Read other 7 answers
changed the hard drive from normal hdd to ssd on this lenovo
now a menu pops up asking for boot device but just flickers when i select dvd or usb
and i cant get into the bios via f1 or f2 or delete
i just give up with these new bios...they make me mad!!!
Hello everyone! I have recently ungraded the motherboard of my B590 to HM77 so that I could use it with an Iintel core i5. My question is, is the latest BIOS for Lenovo B590 for both versions of these laptops? I mean, does it support HM77 chip? The current BIOS of the board is very old (2013) and Windows won't switch to Nvida GPU despite it's presense in the device mangager. Thanks and I really appreacite your support!
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
bios.jpg ?1831 KB
I'm not clear on whether you have a B90 or a B590. It would be helpful to get the full model number (from where the serial number is), and a screenshot of a 'sys info'. Thx.Read other 4 answers
My c drive is caught up in network drive, how can i fix this? im not able to reinstall, etc. what will be the default for built in directoriesand boot order?. I need explicit directions fro using the four disks that came with my laptop. i have a b590 laptop running 8.1. thank youRead other answers
I have a huge problem with a B590 Notebook: I replaced the harddisk for a test installation of windows 10. This was already quite a pain in the youknowwhat, since it didn't want to boot from USB-stick. I was able to solve that by changing a boot-option in the BIOS to 'legacy' and changing the boot-order and could continue with the windows 10-installation. Then I wanted to reinstall the old harddrive and run the original windows 8 again. Unfortunately the computer doesn't seem to recognize the original harddrive a boot-device anymore. Instead it seems to search for a boot-device on the network (in an endless loop).The problem now is, that I can't access the BIOS anymore. Pressing F1 as stated on the boot screen has no effect (just like pressing F2, F10, F12, ESC, Enter, AnyKey).My next idea was entering the BIOS from the still running windows 10 installation (By pressing Shift+Restartbutton.) Strangely there is no 'UEFI Firmware settings'-option So how can I enter the BIOS to check the boot-settings/order on this notebook? Thanks!
--Thinkpad Edge E330 (3354), i5-3210M, 4GB, HDD 750GB, SSD 16GB, Win8 64
Hi I have changed boot order and also I have disabled UEFI in order to install linux on other partition(not done yet). as I always do on other laptops. But now after changing to legacy mode I cannot access BIOS anymore. I got pxe-e61 error. OK so I insert USB linux drive and it is working properly with live boot. But I realy need to boot Windows, but it is not possible becoŠuse of UEFI being turnd off. Also It is not possible to access bios, because BIOS was accessed from recovery windows menu, whitch doesnt load anymore. Also when it is booting up (lenovo logo) I press esc (no other keys are workind) which open menu where I "can" boot to BIOS. So I press F1 menu dissapears but I end up with same PXE-E61 error. Any advice how to enter BIOS and change it back to UEFI mode ? thanks
I hope you meant to say Lenovo B590, because I cannot find any reference to a Lenovo G590 Not sure why, but others have reported that to regain access to the BIOS, you have to do the following. remove the battery and power, then remove the back panel.remove the BIOS battery. See page 44, 45 and 52 of the Hardware Maintenance Manualleave it for a couple of minutes (I would say 5 minutes or more).replace the BIOS battery and the cover, then the battery and then the powerBoot up and use F1 / F2 to go into the bios Hardware Maintenance Manual Lenovo B590https://download.lenovo.com/pccbbs/mobiles_pdf/b590_hmm_en.pdf I hope it works for you too. Good Luck,Read other 2 answers
Hi...i have a lenovo B590...this laptop was a gift ...two days ago i power up and no boot...shows boot option menu but no option get charge the system, also cannot boot from the usb key or cd room...i tried remove the battery (the two) but still no boot and the bios supervisor password still appear... anybody know a solution?Read other answers
my harddisk went dead (click-click) so i took one from another laptop and formatted. got a boxed win 8 but i can't install. Secure boot is off - I can access the bios but when i boot up all i get is a blinking cursor and black screen. the PC came originally with an oem install. I think the gpt table is missing (or something).
Have you tried to format the drive as part of the install? What is the HDD size?
Keep us posted
Hi Lenovo Community, My question is on the subject, I want to install an SSD Disk on my Lenovo B590 model 6274. Is it possible ? Can somebody help me? Thanks for your help Regards.
Welcome to the Forums.
The B590 (6274) does support an SSD and you can opt to get a 2.5" or an mSATA form factor.
- Sample items
- Sample items
Since you already have a HDD, you can try to get an mSATA SSD and make it as your boot drive and just make the HDD a storage drive (i.e., For picture, movies, etc.).
- Sample image
Alternatively, you can just replace the HDD with a 2.5" SSD and optionally get an caddy or a SATA enclosure to convert the HDD as an external drive.
You can refer to this video as a reference:
I used the hp model auto identification page:
HP ProBook 6460b Base Model Notebook PC
Serial #removed content)
selected it and then got into this page:
Product not found
Downloads for this product are not available through this website.
For Enterprise products you may find US-English downloads at the HPE Software Depot.
For HP Home and Home Office products, visit HP Customer Care.
If you need additional help, you can contact your local HP representative for information on the specific update methods available for this product.
You may Contact HP at any time for additional support.
Is it because I don't have an "American" model?
When I try to go manually to the download software page for 6460b (base model)
i see the downloads but when i try enter my serial number, i get a message that the serial doesn't match with this model.
Therefore I'm not sure if its safe to install SP76540 (bios UEFI security update 2016 which state to support HP ProBook 6460b Notebook PC)
Hi peoples, i am a new member and with have a very little skill pc
cpu : intel core2duo e6600
mb : asus p5k deluxe (3years old)
graphic : asus nvidia 6600gt
power : enermax liberty 500 watts
harddrive : western digital 640gb sata3 wd6402
memory : 2gb corsair
On Saturday :
I did windows xp sp2 install
Windows Set up failed after formatting a new harddrive wd6402
"File ntfs.sys caused an unexpected error (32768) at line 5091 in d:\xpsprtm\base\boot\setup\setup.c. "
Press any key to continue and restart
Today Sunday :
I bought Windows 7 full Retail from pc world store
I also have download latest BIOS Update for p5k deluxe motherboard from Asus.com using dell laptop
How do i install the latest BIOS onto pc with no Operating System and what shall i do next ?
Any answer much appreciate and i thanks for that,-a lot
Try booting the Win7 DVD to clean install: Clean Install Windows 7
If it fails, wipe the HD then try install again: SSD / HDD : Optimize for Windows Reinstallation
Next try resetting the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
If Win7 will install you can update BIOS then. If not, use Asus flash utility which is slighly riskier than updating via Windows.
When trying to install softpaq number: sp77152, Version: F.19Ap1 25.17MB throught the HP Support Assistant installed on my laptop, the BIOS update software is successfully downloaded. Installation begins but never completes. I left the install to run for more than 6 hours and it never completed. I had to stop/abort the attempted install. I've tried to install this update 3 different times, twice yesterday and once today. Why is it not installing? What should I do? Should I intall this manually to my laptop and try installing it that way?Read other answers
Hey all, I have an HP ProBook, and HP Support Assistant was telling me I had a BIOS update. It would download, but the installation kept failing. It tried to install the BIOS update on startup, but that failed as well. I even tried turning off my antivirus stuff and it still didn't work. What do I do????
HI are u sure that the download driver is for windows 8? u can have a look to C:\SWSetup and run from there if it works if not work try with usb flash bios.Read other 1 answers
I have an intel i3-4130, and I want to upgrade it to a intel i5-4690 (non k) My system information says that my bios version is AMI 80.19, and the bios date is 7/18/14.SMBIOS is version 2.7. Do I have to update my bios in order to install the i5 4690?Or will the 4690 work without the bios update? -TimothyRead other answers
Hi Everyone, Two things, first is I don't see any BIOS updates for the B350 in the drivers support page. Is that because there is no updates? Second, I need to make changes to our B350s and this requires a volume license for Windows 8.1 pro so I can upgrade to windows 10 in the next couple of days, but the B350s won't boot from the DVD. I should say I can get the computer to boot, but they fail to start Windows 8.1 install. I've tried remaking a DVD and booting over the network to no avail. I'm stumped,Rick
Go to Solution.
Burned a ISO DVD from the B350 I'm working on and now I'm able to reinstall. Looks like the DVD doesn't like burned DVD's from another computer.Read other 1 answers
Well in the old days we had the boot disk that we'd insert if we wanted to boot up to DOS. But I've gone stupid on how to do that in Windows 7.
I have a bios update that I want to install. Here are the instructions that I received but step 4 reads "Boot the system to DOS by using the bootable device." I'm not sure how to do that. It instructs you to put it on a USB key, but when I boot to the key I get the message "No operating system found." So there must be a step to make the device bootable?
Any insight? Here are the full instructions that I got when I downloaded the updated bios.
NOTE: You must provide a DOS bootable media, such as a USB key. This executable file does not create the DOS system files.
1. Browse to the location where you downloaded the file.
2. Update the name of the file to DOS recognizable format (8.3). If you do not update the filename to 8.3 format, the filename will be truncated to 8.3 format.
3. Copy the file to the bootable device.
4. Boot the system to DOS by using the bootable device.
5. Run the executable under DOS. Follow the instructions provided by the flash utility.
MS-DOS Bootable Flash Drive - Create
Windows 7 works fine, exept some things. But I wanted to reinstall it after I updated my BIOS from 1.1 to 1.8.
After it loads my working install dvd, it gives me BSOD with stopcode 124
Its the same problem he has: windows 7 crash on install bsod stop 0?00000124 - Windows 7 Forums
But i'm in another situation.
Maybe I could downgrade my BIOS, but I dont know how. Or maybe ill just have to change a BIOS setting.
We can't start helping you until you fill out your system specifications.
Hello, my computer (HP 4-1105dx) has been giving me some issues and I wish to update the BIOS (the current BIOS is Insyde F.13, 9/4/2012). The only problem is, I recently upgraded from Windows 8.1 to Windows 10. And HP does not seem to have BIOS updates for this particular computer for Windows 10. Is the BIOS update for Windows 10 anywhere? Could I reliably use the Windows 8.1 download?Read other answers
The HP Support Assistant executable refuses to install the HP Consumer Desktop PC BIOS Update no matter how long I leave it running. The most I get is this window. It hangs on this screen with out any progression. I've had this running for about 4 to 6 hours by now. I've just bought this computer two days ago and everything has been really slow and overall unreliable. I don't know if out-of-the-box All-in-Ones being unbelievably unresponsive are the norm for HP computers, but if that's the case, I'm just about ready to send mines back right now.Read other answers
Hi All -
I am trying to install the XPS_9550_1.2.19 bios update for the XPS 9550 and I get an error message saying "Error validating password" when I try to run the installer. I've tried rebooting several times. None of the hardware has been modified on the device, and all the parts are original, same as they shipped with. The laptop is less than 2 months old.
The service tag IS set in the BIOS, and there is no BIOS password configured.
Additionally - I am seeing 3 minute boot times, this is not an exaggeration, typically between 180 and 210 seconds from power on to Windows desktop and this is on a CLEAN install of the latest insider preview after wiping the drive. Admittedly I am running the Windows Insider builds, but I have to due to a program I wrote for work that requires the Linux Subsystem for Windows stuff and the released version in the AU version of Windows 10 is missing too many features to make what I made work. I have checked that all drivers are installed and are on the latest versions. This one has the 512GB XG4 Toshiba M2 PCIE SSD.
It was listed as critical on the updates list.Read other 4 answers
Hi all.. So these are two problems that can be related to each other. BIOS and graphics card. So I just bought a new graphics card which is the ZOTAC GTX 1050 (doesn't require extra power)for my HP Pro 3330 MT Desktop PC, 300 Watt PSU.Installed the card on my motherboard, made sure i inserted it well into my PCI EX 16, started the computer, heard beeps with about 30 seconds interval for each beep with the following screens: 1. The HP LogoThis logo takes so long. And pressing "ESC" does nothing. Then after 5 beeps it goes black, and another 5 or 6 beeps when it's black, I'm not sure. 2. The Windows Logo appeared, but with a wrong alignment, not on the center.The screen is cropped. You can see the loading circle is cropped. 3. The Windows 10 Login Screen, but messed up picture.I can login and can shut down using the ALT+F4 keyboard shortcut. But the display is like that.First I thought it might be my monitor, or my HDMI to VGA converter. So I tried using my TV directly with an HDMI cable, no converter, same problem. Before I blame my video card, which I doubt nothing is wrong with it, I would like to do everything I can from the computer first. So I tried downloading BIOS update from here:HP Pro 3330 Microtower downloadsI chose:HP Compaq Business Desktop ROMPaq Firmware (ROM Family 17A0 NetClone) (International) 71.08 Rev. A19 Feb 2013 2.3 I chose Windows 7 Pro because choosing Windows 8 doe... Read moreRead other answers
Dear all,I own a HP Zbook 17. This Laptop came with the Bios version L70 00.71.I've just seen there is a Bios update L70 01.10. This's link:http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5387519&sp... I downloaded it. I tried to update this Bios and my laptop reported successful update.But after watching the msinfo32 report, my laptop is still the old version bios L70 00.71 and i can't install windows 8.1.Is there any way I can update bios on HP zbook 17 and install windows 8.1?
up.................................................Read other 2 answers
I've tried to install this update multiple times. Both from HP Support Assistant and after downloading the file directly from your support page and installed it as an administrator. After restart, the update is still visible in the Support Assistant.Read other answers
Good day, I have two questions about Portege 3410.
The first one: I cannot update BIOS (there is 1.50 in use, I want to update to 1.60). The instruction does not work: I connect Teac USB-drive on USB-port, switch USB-FDD emulation to Enable, switch notebook On with F12 pressed, the message "Ready to update BIOS..." appears, I presed key, but nothing happend. What's wrong?
The second one: I cannot install Windows XP on to notebook (it does not boot neither FDD-USB, nor External DVD-USB).
How can I install Windows?
Just one question: Why do you want to update the BIOS? Is it really necessary?
I ask this because this update is always a little bit risky and you could damage the ROM module.
Anyway, have you tried to load default settings in BIOS before you start the update and install XP?
You can install XP without CD. Therefore you must copy the i386 folder on the HDD from another computer and some booting files for HDD? I think you should search a little bit with Google to find workaround for this. You should find enough! ;)
Hi, I was doing a fresh install for a friend because her laptop would crash if the screen was closed and noticed she was running v1.0 bios on her Toshiba C50-b-14d laptop. I downloaded the newest version 5.1 from the official site and upgraded the bios. When I installed W10 it would install, and then freeze after the restart. I tried booting in safe but it said I couldn't because windows couldn't complete the install in safe mode. I tried to install again multiple times and the same problem every time.
I went into the bios and changed from CMS to UEFI and reinstalled. This time after the restart it got to the 'Getting Devices ready' screen and froze at 10%.
I have no idea what to try next. Any help would be appreciated.
Ends up that the Wifi card has trouble with new bios. Putting the laptop into Airplane mode got the install to finish. That's another problem but I can proceed from here.Read other 1 answers
I've downloaded the bios update QF750B200_EC120_WIN.exe for my F750 and when I attempted to run the update, it fails & I received the message:
"The AC adapter is not connected, or battery power is not enough.
Please connect the AC adapter, and charge the battery."
However the AC adapter is connected & the battery is also fully charged. Does anyone have any ideas for making this work?
I've solved it but thought I'd put the solution here in case anyone else had a similar problem. Basically I had to:
1 - Uninstall "Microsoft ACPI-Compliant Control Method Battery" using Device Manager
2 - In Device Manger, go to Action>Scan For Hardware Changes
3 - Close Lid & Remove Battery
4 - Reboot without battery
5 - Insert battery
That seemed to sort it out so it was probably a problem witth the ACPI-Compiant Control Method Battery Driver or something like that. I think I'd disabled it & re-enabled it a while back so something probably went awry then.
Several days ago I installed several updates that were identified by the MSI Live update for my machine. One of these updates for the BIOS which I stupidly included (yes I understand now that was a dumb mistake).
After rebooting, I was presented to "please insert boot disk and press any key" so I figured some settings were set incorrectly in the BIOS. After playing around there for awhile and checking the boot order and SATA settings among other things, everything looked fine but I still could not boot to my SSD with Win7. The drive is listed in BIOS but I cannot boot to it. I also manually reset the BIOS configuration by jumping CMOS battery and that did not help either.
After giving up on the BIOS I put in a Ubuntu disk and ran Disk/Memory diagnostics both which returned no issues. At this point I began to suspect an issue with the MBR on the disk so I followed these directions on Tom's Hardware:
How to Fix Windows 7 When It Fails to Boot
Somehow between then and now I think I have managed to put myself in a worse state. The instructions work up to bootrec.exe /RebuildBcd. At this step I see that 1 Windows installation is detected on Drive D, however when prompted to add to the boot list, I enter Y and then get "the requested system device cannot be found". I deleted the bcd file but now I cant get Windows to generate a new one because of this issue.
Startup repair also fails, and the problem signature includes "StartupRepairOffline... Read more
The update likely changed the BIOS setting for SATA controller. Preferred is AHCI but it might have been different before BIOS update reset to defaults.
Check also that the HD is set to boot first and that it is detected in BIOS setup and from your boot disk.
If these fail, browse into the HD with your Linux disk to copy out any data externally, then I could set to AHCI to Clean Install Windows 7 .
Hello, I would like to install a newer wireless card to take advantage of AC wireless speeds, so I'm looking for an update or mod to my f1.b bios for my Dv6t-6c00 due to the white list. I've tried using the HP website to check for updates for my computer, but the automated process fails everytime. I'd like to mention donovan6000(http://donovan6000.blogspot.com/2013/12/modded-bios-repository.html) created quite a few Modded Bios, but everytime I run the included InsydeFlash application it tells me, while trying to install both the original f.1b bios & f.1b modded bios, that they are not for my notebook. My Dv6t-6c00 Bios informationSystem Board ID - 17FABios Version - F.1bBios Vendor - Insyde I havent seen an update to this subject for a long time, and any help/tips is greatly appreciated!
I found a solution that worked perfect. I upgraded my bios F.1b to a modded F.02 and was able to install a $26 wireless card(http://www.amazon.com/gp/product/B00PDLCFL8?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00) that gives me a wireless speed of 866.7Mbps Here is where I found the solution http://forum.notebookreview.com/threads/hp-pavilion-dv6-6b-c-xxx-dv7-6b-c-xxx-unlocked-bios-whitelist-removed.741662/ Here is a direct link to donovan6000's bios downloads http://donovan6000.blogspot.com/2013/12/modded-bios-repository.htmlRead other 4 answers
Ever since I got turned on my 510 for the first time, its fan has been spinning loudly, as if it was under a heavy load. Yet it isn't. Using HWMonitor I can see the temps resides at a cool ~30 degrees when idle, but the fans spins at the same level whether the temperature is 30 or 50, idle or under load. I figured perhaps a BIOS update would fix this problem, but I'm met with this error message. http://imgur.com/a/7FP0S Now, reading the error message, I can see that it addresses a EFI address. When I first got the computer, I did a clean install of Windows 10. To do this, I had to disable multiple things in BIOS such as Secure boot, Intel PTT, and enable legacy boot. The BIOS update in question is the one below.http://support.lenovo.com/dk/en/products/Laptops-and-netbooks/500-Series/510-15IKB/80SV/downloads/DS...Read other answers
Hi I need help.... I have a 7th gen AMD 10-9600 APU hp laptop that I bought recently..... Not too long ago I was asked to update my software ..upon doing so...a couple minutes my screen went blank and won't display anything... And I restart it.. And it's showing me this info and it's just stuck there... And I'm worried cause I just got this laptop
Thanks for reaching out to HP Support Forums. One stop for all solutions about your HP product. To have the best experience on HP forum, visit our HP Forums Guide to know more.
I was going through your post and would like to help you.
Stuck at the BIOS screen. Is that, right?
I recommend you to try couple steps and check if that helps you resolve the issue.
Perform hard reset on the PC: http://support.hp.com/us-en/document/c01684768
Also, please share the model number of the PC to find a more appropriate solution towards the issue.
Hope the above steps will help you finds the solution. Please share more to serve you.
Glad to help you. I work for HP
Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.
Click the ?Kudos Thumbs Up" to say ?Thanks? for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
I bought a laptop installed with Windows 7 OS. It was a clean install. The battery isn't recognized by windows support assistant and I need sme help. This laptop eats a battery in 45 minutes. It has 2, count 'em, two new batteries. Neither will get near an hour. I have done a soft restart. Deleted the product in Device manager and restarted it with the battery to no avail. I need your help. I cleaned the connections with a real light sandpaper. Nothing has worked. What do I do? Info: 3.0ghz/2048mb(2gig ram)60 gig Win 7 Home premium.
I also turned off all the bloatware. Killed everything in startup, that wasn't needed. Did the same in Device manager.Read other 1 answers
I downloaded a BIOS driver and installed it in my laptop (Envy 4-1035TX). The monitor went blank but my laptop is still on. I tried removing the battery and putting it back. When I turned my laptop on, nothing is happening. It's still blank but the power button is on.
Hi @leimgling, Welcome to the HP Forum! I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to the First Time Here? Learn How to Post and More for you to have the most rewarding experience and answer any concerns about posting. It is also important to include the operating system you are currently running. What is your operating system? I understand that after successfully updating the bios that your monitor remains blank on startup. Here is a link to HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo... as a guide. Please let me know the outcome. To express appreciation for my post please click the ?Thumbs Up Icon?. If my post resolves the issue you are experiencing, please click "Accept as Solution" to help others find what worked for you!Read other 5 answers
We have an HP Pavilion 15 Notebook PC, running Windows 8 64-bit. I've been trying to install an update today, HP Notebook System BIOS Update (AMD Processors) thru the HP Support Assistant. It's been on "Installing" for more than half an hour. Is this normal? I've cancelled, restarted the laptop and tried the update again, but it's still the same thing. Please help!
Hello moonrivermaiden, Welcome to the HP Forums! I understand that the BIOS is taking a long to install, or is possibly freezing. The best thing to do is give it a few hours and see what happens. If it freezes, or provides an error, try restoring the BIOS. If that doesn't work, there is likely a hardware failure. Please contact HP phone support for assistance. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide Please let me know if you have any other questions or concerns.Mario
I worked on behalf of HP.
This update will not install. It runs and runs---just like other BIOS Updates. I've had this Notebook just 2 days--heap o rubbish---including Windows 10.After previous experience with HP I said never again HP---Should have stuck to that!! Trying to make contact with support via email is a waste of time--and why?--because they know thery're selling **bleep**e. Support people in India---or Rumania--don't know enough English--and break off contact . This is going back to the shop---money back and buy a competitor' s product ! HP NEVER EVER AGAIN!!!Read other answers
I have tried four times to install a BIOS update (Rom Family SSID 2AF7; Version 80.20Ap1) provided within the Support Assistant, on each occation the update fails to install. I get no error messages. The computer restarts, but the previous BIOS version (AMI 80.19 (2014-07-18)) remains installed. I have tried stopping my antivirus program, but this didn't help. I have noticed that the command screen hangs with a flashing cursor, but no instructions are visible and then my computer restarts. Is it possible that the update is corrupt? Any advice on how I should proceed would be welcome.
Yes, HP has indeed pulled the update. No one's system is at risk and you may continue to use your computer. Everyone here is still on my contact list as events change.Read other 10 answers