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USB port stopped working: Thinkpad X1 Carbon

Q: USB port stopped working: Thinkpad X1 Carbon

The left USB port stopped working last night on my Gen 3 Thinkpad X1 Carbon.Don't think it's a driver problem, as it's been working fire up til now.The port just no longer exists as far as I can see. Plugging into it does nothing. Any ideas?Thanks

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RELEVANCY SCORE 200
Preferred Solution: USB port stopped working: Thinkpad X1 Carbon

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 87.6

I just bought a Thinkpad x1 carbon 2nd gen, 8 gb ram, 220ssd, i7-u4600 from ebay, everything was fine except one big issue. The left usb port doesnt work. Windows 8 didnt detect the usb pen nor the mouse, so ive been using the right usb port to do everything. i installed ubuntu 16 but whenever i try to plug a device on the left usb port it remains unresponsive. I searched some forums to see if my pc was recognizing  the usb port, so here are some pics from my terminal:Isnt the terminal recognizing the 2 usb ports? Ive also went to the BIOS->Config tab and changed some options, but everything remains the same. Please help, i use this pc for work and college stuff and if the only remaining usb port dies, this machine is pretty much useless for the kind of stuff i do.

A:ThinkPad x1 Carbon left USB port not working.

The left side USB port is on a little audio card (not the motherboard).  It can be replaced separately.  The part number is 04X5600.  It is fairly easy to do - remove the bottom cover and the battery

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RELEVANCY SCORE 86.8

TP X1 carbon with Windows 7/64 bit Some Hotkeys do not workF4, F7, F8 ,F9, F10, F11, F12 do NOT work.Caps lock does not display on screem All this happened at the same time. Might be because of an update (either Windows or Lenovo) but I am not sure.Tried the recommended fixes and installed the hotkey tool n1qvub3w.exe but that did not solve it. It is extremely frustrating to have this issue without any proper resolution.Any help is appreciated.

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RELEVANCY SCORE 86.8

I am not sure if I am in the right forum, but this whole site is so difficult to navigate. There are no suppot numbers, and no-one to call. I am on a different computer now because my keyboard on my X1 Carbon Thinkpad has suddenly stopped working. I can get a keyboard to come up on the screen (and type in using external mouse) but none of the keys on the actual keypad work. None of the keys work. Some of the FN keys work. I have tried Ctrl + Alt + Del.
 
Moderator edit: Added detail to subject

A:X1 Carbon Thinkpad keyboard stopped working

PS The touchpad is working. 

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RELEVANCY SCORE 86.8

Please hope you can help! About a week ago the external monitor (connected through HDMI) stopped getting signal, when reinstalling the driver it started working again. Now it happened again, and I tried reinstalling again, but nothing. I have tried the cable/monitor and they work fine, its the computer/hdmi-port. I'm pretty sure it's not a hardware problem... The Intel Driver Update Utility doesn't help either, neither does Lenovo Solution Center. What to do, I'm desperate! Help is tremendously appreciated!! /Fredrik  

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RELEVANCY SCORE 83.2

Hello,Today I updated my Thinkpad X1 Carbon 5th Gen with the latest drivers recommended by Lenovo Vantage program, as well as the latest Windows 10 Pro updates. After conducting those updates, I can no longer sign in using the Fingerprint sensor.When I open the Device Manager to check the status of the Biometric Device driver, it shows the following message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"The sign in option using the fingerprint does not even show up in the Windows settings for Sign In. Things I have already tried:1) Update the driver through the Device Manager 2) Download and reinstall the fingerpring driver from the Lenovo drivers website3) Reset fingerprint settings in the BIOS and making sure it is enabled4) Change configuration in "gpedit.msc" -> computer configuration -> administrative templates -> windows components -> biometrics -> allow the use of biometrics and allow users to log on using biometrics set to enabled None of the 4 attempts above solved the problem.Can anyone please provide any solution for this case? It looks like a lot of people have been experiencing this issue and no one from Lenovo provided a clear and definitive solution. The latest drivers must have bugs and, in my opinion, Lenovo must stop distributing them until this issue is fixed. Thank you very much.Best.  

A:Fingerprint stopped working after latest Drivers and Windows updates (Thinkpad X1 Carbon 5th gen)

I know you have a X1 carbon and not T570 but did you see the below post from a Lenovo employee?  Specifically the part about SGX?  It fixed my problem on my TP25.
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...
 
Hope this helps

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RELEVANCY SCORE 79.2

the left hand standard-usb port yesterday stopped working on Thinkpad X1C. only charging, no data connection possible. already tried the "emergency reset" suggested at https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/USB-port-stopped-working-Thinkpad-X1-Carbon/m... - without luck (this is also the reason to open a new issue as _this_ one is just not solved) the other usb port is fine. the last 2 lenovos always has such annoying issues :/ i'm working with the device every day, so sending it in for 2 days for repairing is no real option. so, if anyone has a hint, these would be warm welcome.

A:data connection for left hand standard-usb port stopped working on Thinkpad X1C

nb: using ubuntu 18.04.1 lts

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RELEVANCY SCORE 72.8

My right usb stopped working, I have restarted as stock de pc, I followed de directions from Microsoft, I have instaled all avaible drivers from lenovo and windows, and right usb port does not work.

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RELEVANCY SCORE 72.8

My right usb stopped working, I have restarted as stock de pc, I followed de directions from Microsoft, I have instaled all avaible drivers from lenovo and windows, and right usb port does not work.

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RELEVANCY SCORE 68.8

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  













Solved!

Go to Solution.

A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

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RELEVANCY SCORE 67.6

Installed Vista SP2 update and now get this startup error:

Found this thread but reinstalling hotkey drivers didn't work.

Know of a fix? Thanks.
 

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RELEVANCY SCORE 67.6

Hi folks,I have a 20BT0018US model and it has a native HDMI port & a Mini Display Port The Specifications for this Model state:Your computer supports the following video resolution, if the external monitor also supports that resolution.? Up to 1920 x 1200, with an external display connected to the VGA connector? Up to 2560 x 1600, with an external display connected to the mini DisplayPort connector? Up to 4096 x 2160, with an external display connected to the HDMI connector I have attached two different HDMI cables to three different monitors.Some were native HDMI, others had HDMI to DVI converters on them. All scenarios result in a maximum screen resolution of 1920 x 1080Althought the monitors support a greater screen resolution, I can't seem to get anything higher ?? Has anyone resolved this ?Thanks

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RELEVANCY SCORE 67.6

Hi folks,I have a 20BT0018US model and it has a native HDMI port & a Mini Display Port The Specifications for this Model state:Your computer supports the following video resolution, if the external monitor also supports that resolution.? Up to 1920 x 1200, with an external display connected to the VGA connector? Up to 2560 x 1600, with an external display connected to the mini DisplayPort connector? Up to 4096 x 2160, with an external display connected to the HDMI connector I have attached two different HDMI cables to three different monitors.Some were native HDMI, others had HDMI to DVI converters on them. All scenarios result in a maximum screen resolution of 1920 x 1080Althought the monitors support a greater screen resolution, I can't seem to get anything higher ?? Has anyone resolved this ?Thanks

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RELEVANCY SCORE 66

Hi, I just got the Lenovo Thinkpad X1 Carbon and the Always-on usb does not seem to work. The USB on the right side of the machine works but the left side is unresponsive. I've tried pluging in my phone, a usb reciever for a wireless mouse, and a usb drive. Is there something I need to do to activate the USB port?  

A:Lenovo Thinkpad X1 Carbon Always on USB not working

Hi rtann27
 
I had the same problem, i opened the laptop and saw, that the flat cable leading from the small usb board was not properly conected to the mainboard. A little pressing against the cable solved the problem.
 
Link to image
 
Hope this helps, greets zerosim
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

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RELEVANCY SCORE 65.6

Major disappointment with X1 Carbon USB 3.0 port and Windows 8 compatibility. My brand new X1 carbon with Windows 8 does not recognizes my two Iomega external hard drives (iomega Prestige Portable 1TB USB 3.0 and Iomega Iomega eGo 500GB USB 3.0) when plugged on USB 3.0 port.Other hard drives like Toshiba stor.e 500Gb USB 3.0 work without problems.USB 2.0 works fine.On plugging file manager list both drives but when copy of files is tried the operation freezes and port is non operative even when trying to safe remove the hardware .It looks as a clear USB 3.0 driver  problem. I am using driver Intel® USB 3.0 eXtensible Host Controller -0100 (Microsoft) - version 6.2.9200.16420.Help is highly appreciated. 

A:X1 Carbon USB 3.0 port not working with Iomega har...

I've been having a similar problem with a WD Passport. I found that if I connect the drive with a USB 2 cable (instead of the USB 3 cable that comes with it) to the USB 3 port on my X1 Carbon, the drive works with no problem, but only in USB 2 mode, of course. Still, I would like a driver update of some kind so that I can use the drive at full speed.

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RELEVANCY SCORE 65.2

My Lenovo Companion app as well as the Lenovo driver page shows an available BIOS Update (1.21.1.15) for my X1 Carbon 5th Thinkpad but if I try to install it, it fails to download the file.. What can I do?

A:Thinkpad X1 Carbon 5th - BIOS 1.21 download not working

Hi shizonic,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding BIOS update for your ThinkPad X1 Carbon 5th Gen 
The latest BIOS update for your system shows 1.20 in Lenovo support page check this link
 
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 65.2

Hi, I have Thinkpad X1 Carbon (System Model 20A7001PAD) , I upgraded to Windows 10 and was researching touchpad shortcuts and found that I can't use touchpad shortcuts to show Task View or switch virtual desktops using touchpad swipe.  I'm using latest Synaptic driver (19.0.17.85) and enabled (Swipe) under (Gestures) within (Mouse Proerties). Also, under in Windows 10 settings (Mouse & Touchpad) why does my touchpad shows up as (Mouse) and not as (Touchpad) Thanks,Abdul

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RELEVANCY SCORE 65.2

Hi, I was using my laptop audio system, and suddenly they stopped to work (the speakers or if I connect a Headphones). However, if I connect through the HDMI the audio came out on the TV speakers for instance. I already tried to update the driver software and all the things possible... Any suggestion? How should I proceed?  

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RELEVANCY SCORE 65.2

Got my first thinkpad x1 laptop 2016 Type FB20 and unfortunately touchscreen is not working. It does not show touch device detail under Device Manager > HID. I tried to find touch screen driver in lenovo support portal but not able to find any such driver.Please let me know if any of you faced similar issue.

A:Thinkpad Carbon X1 touch screen not working

As the X1 Carbon 4th Gen isn't available with a touchscreen, that's no real surprise. If you want a very similar device that has a touchscreen, have a look at the X1 Yoga.

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RELEVANCY SCORE 65.2

My Finger print drivers are not working, I had switched from FP sensor to PIN on login screen since then the driver is not working Tried to reinstall the drivers have tried lenovo system update\Windows update\ Install in compatiblity mode but nothing helps 

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RELEVANCY SCORE 65.2

Hi. I've been having X1 carbon 5th gen for a few months and have been satisfied with it.But today I found out that the USB port located on left side is not working properly. Here are the symptoms:- USB storage such as USB sticks or portable HDD work fine, and data get transferred normally.- It also charges smartphones and other devices that can be charged by USB.- It does not detect corded inputs such as external keypad, mouse, and, keyboard. The USB port located on right side works perfectly. I find it to be really weird with this problem. Input devices do not work at all when USB storages work just fine. I have tried reinstalling Windows fully, installed all the latest updates including the latest BIOS, have set the BIOS settings to default, and nothing worked.  I'm curious if it could be some driver or BIOS driver issue or pure hardware defect. Has anyone experienced this? If there are other things I could try before sending it for repair please let me know. Thank you!

A:Thinkpad X1 Carbon 5th - Left USB only working partially HELP!

Try hooking a powered hub to the port.  If that "fixes" it, it's likely a power problem

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RELEVANCY SCORE 65.2

hi siri have lenovo laptop lenovo x1 carbon 3rd generationbut touch screen is not working please help me to solve this problemif you have any touch screen driver please send me link for downloadthanks 

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RELEVANCY SCORE 64.8

Is there a way we can change the touchpad Reverse scrolling option (Scroll --> Two Finger Scrolling --> Switch Direction) on the X1 Carbon through an automated way. We see that after Windows 10 upgrade, the scroll option on the touchpad has been changed. So doing it manually it works but we want to automate it either through a registry change or some other method. Yes manual changes works perfectly.

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RELEVANCY SCORE 64.8

since this week's windows update, fingerprint stopped working. uninstalled and installed the latest driver from lenovo support, no luck device status shows :This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful. this usally means incorrect driver, but updated to the latest available 5.2.3531.26having no luckany suggestions? is it a known thing ?

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RELEVANCY SCORE 64.8

Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try? My laptop type is: 20HR-CT01WW Thank you, Iulian 

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RELEVANCY SCORE 64

Hey all,I've tried pretty much everything I can think of to get my HDMI port working on my X1 Carbon 5th gen (20HR).1. Updated my video driver (currently running 24.20.100.6344 for Intel HD 620)2. Tried different cables3. Tried different monitors and TVs4. Power cycled (obviously)5. Set my display mode to all of the options from Windows + P. My laptop has not once detected that a second screen is attached. I'm considering reinstalling Windows at this point but not quite sure what that would do. My warranty just ran out 3 months ago so sadly I've go no support options from Lenovo it seems (not even speaking with tech support). Any ideas?

A:Lenovo X1 Carbon 5th Gen 20HR - HDMI port not working

I don't really have any ideas, and the link below is for the 6th gen, but does it still apply? https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-6th-gen-HDMI-not-working/td-p/40915... 

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RELEVANCY SCORE 64

Members, Recently, I noticed some of the special Hotkey Fn keys stopped working. Here's the breakdown: Working:F1 (speaker on/off)F2 (vol down)F3 (vol up)F5 (screen bright -)F6 (screen bright +)Stopped Working:F4 (mic on/off)F7 (project)F8 (wifi on/off)F9 (settings)F10 (search)F11 (open apps?)F12 (all apps?)This happened once before and a driver/BIOS update fixed it, but this time, nothing seems to fix it. I am an Inside Track candidate for Windows updates, and the keys themselves work (the normal Fn keys work). Searching Google and the Forums comes up empty. Specs: Product: 20FQ001VUSBIOS: N1FET63W 1.37Windows 10 Pro 64-bit Version 1803 Build 17134.167Hotkey Features Integration for Windows 10 (64-bit) - ThinkPad Version 9.0.2.2 All updates completed (Lenovo and Windows). Any thoughts/ideas?Thanks!-Matt

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RELEVANCY SCORE 64

I try to keep that short: symptons:- i see my mobile broadband network in tray, i can connect it. it shows fine, no error, looks like connected perfectly.- on Diagnose the Mobile NUmber shows cryptic signs, and i get the error:the mobile broadband adapter is sim-pin2 locked. (hope translation is fine, my installation is german: "Das mobile Breitbandgerät ist durch eine SIM-PIN2 gesperrt." - i cannot browse anywhere, i cant ping, i cannot even ping own IP and Gateway.- Hardware: Sierra Wireless EM7345 4G LTE- Driver: 10.0.16299.192- Firmware FIH7160_V1.2_WW_01.1616.01- GPRS; EDGE; UMTS,HSDPA;HSUPA;LTE;HSPA+ This started 2 days ago, 5th February 2018, after i installed new Windows 10 Updates (Windows 10 , 1709 (Build 16299.192) i tried:- remove SIM card,- replaced SIM card with a new one- uninstalled driver, reinstalled- deleted and reconfigure APN ... Still all looks fine, as it would be perfectly connected, but cannot ping/reach anything. Any ideas? Thank you!  

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RELEVANCY SCORE 63.2

Recently I upgraded from Windows 7 to Windows 10 Pro, before this I have no clue if the webcam was working but since trying to use the Camera app I have noticed there is no feed.I then went looking around, having installed (all auto-update recommended) applications for the laptop from the Lenovo support and drivers page. I noticed that there was no Intergrated Camera driver in the list, I then decided to install it manually. I was then met with a "Can't find the device, Abort install!"I have attempted to use FN+F6 to enable and disable the camera, even with restarts in between. I have also gone through the BIOS and enabled/disabled the camera to see if it would then detect it and nothing has worked.Has anyone else had an issue like this and been able to resolve it?

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RELEVANCY SCORE 62.8

This morning my X1 carbon Touch Screen stopped working for no apparent reason. Everything that I can see is updated.  Lenovo Chat has been a pain. Anyone have any idea how to fix this?

A:2016 X1 carbon Touch Screen Stopped working abrupt...

Are you saying the machine won't start, or that the touch function doesn't work?

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RELEVANCY SCORE 62.4

My touchscreen is not working and I am on the phone with Lenovo Support.They have no clue but quickly suggest I return the PC.It took longer than expected to get this laptop (by weeks, from China) and now Lenovo support wants me to send it back without even trying to help resolve.  They claim the issue is the LCD but didn't do any debug. When I said I would send it back and get a refund they said OK. Very poort experience all around

A:X1 Carbon 6th Gen - (Type 20KH, 20KG) Laptop (ThinkPad) - TOUCH SCREEN NOT WORKING

Support transferred me to the same place I started, so I am going in circles.  Anyone else get a 6th Gen out of the box that doesn'r have touch screen working ?

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RELEVANCY SCORE 62.4

MY Ibm thinkpad's "COM" port is not working. It says the "device no longer working and may need to replace it".

Know my question what do you do to replace or fix a com port?
 

A:com port not working in my ibm thinkpad

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RELEVANCY SCORE 61.6

Hi, Thinkpad Ultra Docking Station - 40AJ0135EU Thinkpad X1 Carbon 6th - 20KH006JMXBIOS: N23E56W 1.31 Recently installed updates: ThinkPad BIOS Update - 10 [64], version 1.31Synaptics Touchpad Firmware Update Tool - 10 [64], version PR2698617 / PR 2812761ThinkPad Hotkey Features Integration Package Setup - 10 [64], version 9.0.2.15 Everything was working fine before these updates, but now I can't get the wireless mouse and keyboard (usb dongle) or the usb headset to work connected to the dock. Works fine when connected directly to the X1 Carbon. I suspect the BIOS update, anyone got any tips? The dock is listed as "Unknown USB Device (Device Descriptor Request Failed)" under Windows settings. I have of course tried to uninstall/remove device and install it again, but it won't work.  I have a colleague who also has a X1 Carbon, with recent updates and his X1 Carbon works perfectly with my dock. And similarly, my X1 Carbon works perfectly with his dock, which is a Thunderbolt 3 Dock. Edit: Tried to update Dock firmware with driver from https://pcsupport.lenovo.com/no/en/products/monitors-and-projectors/docks/thinkpad-ultra-docking-sta... But problem still remains When I try to run automatic scan for updates through Lenovo support I get the failure message: "The package catalog for your system is currently being updated on the System Update Server. Please try again later" 

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RELEVANCY SCORE 61.6

After windows 10 updated itself to version 1703, the TrackPoint on my X1 Carbon stopped working. It's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out. It there a new driver or fix for this issue?

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RELEVANCY SCORE 61.6

Lenovo X1 Carbon 2nd gen Left side usb and headphone jack suddenly stopped working. I just used both jack and usb previous day but now they both are not working. Any solutions for this.

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RELEVANCY SCORE 61.2

I have a Nvidia Geforce gtx 660, and the other day the feed from the DVI-D port just disappeared out of nowhere! I have tried using a different monitor, and using a different cable, but no luck. My computer thinks that it's working fine, it registers the monitor, and when I'm using dual screens, I can even move the cursor or drag windows into the dead zone.

I have tried both updating and rolling back my graphics card drivers, as well as doing the Windows Refresh (I have Windows 8.1), and it hasn't worked.

This is incredibly frustrating because I really like having dual monitors to do my designing. Any help is appreciated. Thanks in advance.
 

A:DVI-D port has stopped working

The card is likely faulty and needs to be replaced. The only real way to test, is to install the card into another PC.
 

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RELEVANCY SCORE 61.2

Hello,

History:

I have had a similar issue in the past with my last PC (which had serious issues and was replaced with this one that is only a few months old now) and got help from these forums, the problem was completely fixed but following the same steps does not work for me this time.

Post #20: BSODs - 1000007e & 116

Saurabh A was a great help and that fixed my old problem but will not work for this USB 3.0 issue and was wondering if anyone had similar problems and was able to fix them?

Problem:


USB 3.0 ports (front #6 and back #5) stopped working, when I plug my Western Digital 2TB Passport into the port it does not respond at all, like it has gone dead. This is the port I usually use for this device and have had no issues until now.

What I have done so far:
Uninstalled the USB 3.0 Host Controller and deleted the driver

Reboot the machine
Installed RENESAS USB3 Host Driver 30230 setup.exe from YET-D720201-0014, YET-D720202-0014 | Renesas Electronics America
This is what I see after following those steps and my USB 3.0 port is still not responding at all. I have right clicked it and tried to "Update" but it says it is the latest version.

Any ideas?

A:USB 3.0 port stopped working

Have you tried this fix?

USB Driver - General Fix for Problems[2]=Hardware%20and%20Drivers

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RELEVANCY SCORE 61.2

I tried installing a new scanner using my front USB Port but it did not work. I unplugged it from my front USB Port and used a rear port and it worked. Now my front USB Port will not read my flash drives which I use daily for quick backups. I tried a restore by backing dating one day, three days and a week but no luck. The divice manager does not indicate a problem with any USB Controllers but I can't tell which one is Drive K which is the one that is no longer working. I tried disabling the USB Root hubs and restarting but that did not restore the USB Port. What will restore this drive? Can I do a test to see if it is ruined now? Help!
 

A:USB Port Stopped working

This problem is a pain in the... backside.

I had exactly the same issue, I found patience was the key - the process somewhere was getting "stuck".

Insert a USB key and leave it in there. If you use your PC for a few hours then eventually it may detect the device and work normally from then on (worked for me).

It could be that the USB port has completely stopped working - to test this plug in a usb keyboard and see if you can enter the BIOS.
 

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RELEVANCY SCORE 61.2

Not sure why it happened but it did.
The usb ports on the back of my pc are working fine but this on the front 2 usb ports are not working.
I think that if i will shut down my pc or make a restart it will fix it this time.

But i don't want to restart my pc now.

1. Why it happen ? It's not the first time. I think it's due yo insert/remove my smartphone too many time from the usb port in the front. Is there any way to make it will not happen again in the future ?

2. How to fix the problem now without restarting/shutting down the pc ?

I went to device manager and i see under: Universal Serial Bus controllers two controllers out of 8 that have a yellow triangle with a black small line inside like a warning. I tried to make Scan for hardware changes but it didn't fix it.
What else can i do ?

This is a screenshot of this warnings i see:

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RELEVANCY SCORE 61.2

I run emachine T6524, xp media edition, svc pack 2, reinstalled xp os, wont boot with anything in usb port, freezes after boot when pluggin into a usb port, runs great with nothing in usb, downloaded chipset drivers installed in unknown devices??? Anybody got ideas please

A:my usb port stopped working...help

Give this a try and see if it helps:

Reinstall after you have removed all USB items. Use this method:Unplug all USB items

Start

Control Panel

System

Hardware

Device Manager

View

Show Hidden Devices

Scroll down to the USB area and open it with (+)

Right click on each item and Uninstall all that you have with that option

Reboot and let the computer find them

Plug items back in and test it.
.

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RELEVANCY SCORE 61.2

I have a Toshiba A100, 12 months old, with 4 USB ports. In recent days one of them has stopped working. Device manager shows no problems. I have also downloaded and run usbready.exe and it reckons all is well. I have plugged several devices into the port (mouse, memory stick, wireless modem etc) all of which work on other ports but nothing seems to be recognised on the troublesome port. Is there anything else that I can do to diagnose the problem? - Derek
 

A:USB port stopped working

which Toshiba A100 do you have?
A100-001 or A100-772??

if you have the 400.00$ A100-001 ---I would say live with it.

if 800.00$ A100-772 my recommendation would be to shop around to see who will give you the best price to diagnose your laptop problem

sounds like either the usb port its self is cracked or a wire has come loose.
the wire hasn't totally broken off because Device manager still sees the port.
but it is loose enough to corrupt the data transfer.
that why nothing works in the port.

could be totally off base---
but if the A100-772 800.00$ its worth it to pay a shop for a diagnosis
once you find out for sure you can still live with-it if cost to much to repair
 

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RELEVANCY SCORE 61.2

I have a Toshiba A100, 12 months old, with 4 USB ports. In recent days one of them has stopped working. Device manager shows no problems. I have also downloaded and run usbready.exe and it reckons all is well. I have plugged several devices into the port (mouse, memory stick, wireless modem etc) all of which work on other ports but nothing seems to be recognised on the troublesome port. Is there anything else that I can do to diagnose the problem? - Derek
 

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RELEVANCY SCORE 61.2

Hi can someone please help, My usb 3.0 port suddenly stopped working. I have almost tried everything online to fix the problem but no result.The only problem I can think of is that I just updated my system bios from f.35 to f.44; for that I tried to restore bios by key combination method (windows +b) it didn?t work either. Can any one help me fix the problem. Thanks in advance.  

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RELEVANCY SCORE 61.2

Hi, The USB port on my laptop has stopped working, I've run the diagnostics and the error code below came up: 64VBVV-7NN8K5-MFGJMG-8D6X03 Is this problem fixable? Thanks, Glen

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RELEVANCY SCORE 61.2

Hello Gurus, May I have your time to help on this case? My thinkpad model is X1 Carbon 3rd generation 20BS, which has run smoothly for years with customized touchscreen hardware. From last week, I suddenly noticed that "touchscreen" is not in operation and "wired USB mouse" can't be recognized by Win10. When checking their status in Device Manager, it shows their drivers aren't in installed. The detailed screenshot from Device Manager is as the bottom. I have tried following ways to solve-out, but doesn't work:1, Remove the unknown devices from Device Managers, then restart to make the OS to reinstall the drivers again, but touchscreen and USB mouse still don't work;2, Try to find touchscreen driver from Lenovo support portal, but there is no particular link to download for updating the driver;3, Remove "Mice and other pointing devices" from Device Manager for installation, but seems nothing to do with "touchscreen" and "USB mouse", still not work. All above ways can't help my problem out. Would you please suggest that? Thank you in advance. Leo.Touchscreen driver missed in win10

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