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Router DSL modem connection problems

Q: Router DSL modem connection problems

Hi everyone.

I work as a tech consultant, and I am stumped on this one.

I am working at a clients house. She has purchased DSL sevice though a hole-in-the-wall company called superpa.net.

They have given me particular parameters to make the computer connect to their POS system.

Set IP Address: 192.168.1.3
Set Default Gateway: 192.168.1.1
Subnet Mask: 255.255.255.0
Preferred DNS Server: 63.169.216.98 alternate 204.117.214.10
Well that is all fine a good and the computer connects just great. But my client just bought a new laptop and wants wireless. Wireless is simple, well it should be.

I got her a basic Linksys Wireless-G WRT54G Router. Nothing Fancy.

Now obviously, the router must use the same setting as the computer. So I went in to the Config, and made it a static ip with all of the listed above. I changed the computer back to the auto obtain ip address and dns server, but I HAVE NOTHING!

The modem shows a conncetion to the router, and her computer shows a connection the router, but there is NO activity between the modem and router. No activity=No Internet
I called Linksys, they told me to contact my ISP, then called Superpa.net, they said they dont do any support for wireless, only for one hardlined computer. They would sent someone out to fix it $200/service call + $60/hour... I said forget it.

Anyone with any suggestions or solutions... I would be much abliged!!!!

Thanks,
Chris

RELEVANCY SCORE 200
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A: Router DSL modem connection problems

I trust that you power cycled the modem when switching from computer to router.

If the Linksys LAN defaults to 192.168.1.x, change it to 192.168.0.x.

EDIT: and clone the computer's MAC address to the router.

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RELEVANCY SCORE 73.2

I can connect to internet only with land line I cannot get my wireless to connect, It wants to connect then drops right away, What am I doing wrong?

A:connection problems belkin router att modem

Log into your Router setup and see if you are using the B or G or N settings. If using N, try G. If your using automatic, try B/G setting. etc. Reset the WPA-2 password.

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RELEVANCY SCORE 73.2

I have a D-Link router with a Bellsouth Westel modem in Bridged mode. It will work for some time and eventually I loose my network. I've been through the ringer with BellSouth and D-link tech support. It's as though the modem won't stay bridged. D-link had me set the router to enable DHCP as well as leave the modem unbridged. I know that eventually, they will conflict and I will lose my connection. Please help
 

A:D-link router and dsl modem connection problems

Try another router
 

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RELEVANCY SCORE 73.2

I'm having problems with my internet connection and modem/router. It's an Actiontec gt704wg, which serves as both a modem and wireless router. One computer is connected directly to the router and 2 others use wireless. The connection just randomly cuts off, the internet light goes blank, the dsl light flashes, and then it takes about 15-25 seconds to reconnect. I get tons of static on my phones, and the frequency of disconnecting goes up whenever i get/make a phone call. In addition, when I connect the other computers wirelessly, i get tremendous delays and more disconnections, and it takes several minutes to reconnect. The router's not old, about a year, and I've had no problems with it until recently. I've changed all my dsl phone filters, so I know it's not that. Can anyone help me?
 

A:internet connection, Router/modem problems

It sounds to me like something wrong with the router or, less likely, wireless interference. Looking at the second one first, do you detect any other wireless networks on your same or close to your channel? Any 2.4Ghz cordless phone?

Next I suggest looking for a firmware update for the router. And my final (at least for now) suggestion is to reset the router to factory default settings and reconfigure.
 

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RELEVANCY SCORE 71.6

I'm wondering maybe someone could help me or make a good suggestion/advise!
I'm little bit worried. I bought wireless netgear dg834gsp ADSL modem router, but i don't have ADSL connection. I have cable connection. Does this mean that my router is unusuable for my PC and my internet connection? Maybe there is some hope to make connection? I don't have any possibilities to change it, because I bought it abroad.
 

A:netgear dg834gsp ADSL modem router connection problems

You can connect/configure it as an ethernet switch (if it has multiple LAN ports) and wireless access point, but you cannot use it as a router except with ADSL internet service.
 

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RELEVANCY SCORE 60.4

For work I was given a modem, which they wanted me to hook up directly to my home internet. However, I live in a town home and do not have direct access to it. Instead I have to use a port that I have in my wall. When I plug my modem into the wall the VPN does not light on the modem, which I assume is because I have blocked access as we need to register all our devices using the MAC address. The modem I have is a Cisco 881. Is there any way to find the MAC address if not listed on the device itself?
 

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RELEVANCY SCORE 60.4

I just set up a two computer wireless LAN. One machine running WinME is wired to the router, the other W2K machine is wireless about 100 feet away.

Everything works well, I can shut both machines down and restart and it all still works.

However, after shutting down the machines over night and restarting in the morning, the router won't respond. I can't access the router with IE. If I shut down both the modem and router and the machines and reboot the modem then router then the machines it'll work.

On all the other networks I've dealt with, the modems and routers are always left on.

What should I be checking here? Up till now I've never had any problems with this type of setup.

The modem is a Qwest issue Actiontec GT701 while the router is a Linksys wireless 11MB.

TIA
 

A:DSL modem/router connection

It would be helpful to determine if the problem is with the modem or the router.

Can you disconnect the router and connect directly to the modem.
Then leave that computer on overnight.

If there are still problems it would point to the modem.
Otherwise I would start suspecting the router.
 

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RELEVANCY SCORE 60.4

Hi,

I have an unsolvable problem with my router that results in random disconnects from Xbox Live. I want the 360 to bypass my router by plugging it directly into my modem. Is the correct solution to buy an ethernet network switch hub, plug this into the modem and then plug the router and 360 into the hub? Can anyone please advise what I should be using?

Thanks in advance.
 

A:Modem Connection to 360 and router

no that's not correct. you must use modem--router--otherstuff unless
you want to ONLY use modem--one.box
 

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RELEVANCY SCORE 60

I am having a confusing and frustrating problem, my internet connection is dropping every half hour at least (sometimes more depending on my internet activity). This connection loss is happening when my modem resets and I have no idea why it's resetting. It may be due to some issue with my ISP where I don't have enough bandwidth to spare and I need to upgrade. i'm not sure. (I have Comcast high speed standard package) I am a gamer and I tend to have multiple applications running at a time, I play competitive online games and sometimes I stream music when I play. I also sometimes watch a live stream or YouTube video on my second monitor although it is usually not while I am gaming. I have tried everything I can think of.. I have called Comcast several times and called the companies of my router and my modem, and I have had a Comcast technician come and inspect the my cables inside and outside of my house. I am honestly at my wit's end and I need help..

My modem and router are both new and I highly doubt that is the issue:
Although maybe it is a problem with the modem and router communicating? I don't know.
Here are the models:
Motorola Surfboard SB6121
Belkin N600 DB Wireless N+ Router

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 965 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 8191 Mb
Graphics Card: NVIDIA GeForce GTX... Read more

A:Intermittent connection please help modem/router/isp??

Bump
 

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RELEVANCY SCORE 60

Tried searching for a solution but couldn't find anything specific enough to my issue.

Any help is greatly appreciated; wired network connections.

ISSUE:
As of right now, I am able to connect to the internet but only directly from my modem to my main desktop. When I have the router connected... there is no network connection on anything connected to router, not even my main desktop. I then started to see if other devices such as PS3 and laptop would work connected directly to modem. No connection can be made; however, everything shows pc activity. The only connection i get to work is when my main desktop is connected directly to the modem. I believe it is a network settings issue, involving router and/or modem. I've tried doing the whole reset router/modem/pc, and disconnecting reconnecting cables solutions but nothing.

Thanks again for any responses and help.
 

A:Connection to Router/ Modem issues...

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RELEVANCY SCORE 60

I can connect to the internet just fine if I run my modem straight to my computer. If I try to run it through my router, however, I can't get a connection. The internet light on the router does not light up and shows no signs of connection. The DHCP renewal doesn't do anything, either. I have tried multiple 'solutions' and am completely stumped. I have power cycled many, many times and reset the router to factory settings as well. I have tried cloning the mac address to match the computer and done all that I can (as far as my knowledge reaches). The tech support 'warranty' is also outdated, so there are no other options except for paying a ridiculous amount of money to talk to somebody. As such, any help on this matter would be GREATLY appreciated! I just got a new modem yesterday and that is when it stopped working through the router. This problem occurs with two different routers (both of which worked previously) so I don't think anything is faulty.

The modem is an ARRIS TM602G and the router is a Linksys WRT54G v.3

I will provide as much information as I can on request! I desperately need to resolve this issue.
==================
MODEM (WITHOUT ROUTER)
==================

Host Name . . . . . . . . . . . . : Steez-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : neo.rr.com

Ethernet adapter Loc... Read more

A:Router won't pick up connection from modem

You're sure you are connecting the modem to the router's WAN port?

TCP/IP stack repair options for use with Vista or 7.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
 

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RELEVANCY SCORE 60

First, thank you for everybody who will take a time to help me.

After power outrage, I cannot set up my modem+router internet connection. I've restarted both several of times, different cable configuration with no luck. I will post my ipconfig /all, first is with router so no connection:
C:\Users\a>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : a-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : C8-60-00-68-40-B5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ddaa:363e:abc5:5636%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.86.54(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 264790016
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-0A-72-00-C8-60-00-68-40-B5

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

This one is without router connected, so only modem and I have connection.

C:\Users\a>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : a-PC
Primary Dns S... Read more

A:No Internet connection modem+router

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RELEVANCY SCORE 60

SBC sent me a Westell Proline F90-610025-06 modem/router for my new DSL account. It works fine on one computer, but when I connected it to a second computer through a Linksys switch (ethernet cables), the second computer was not able to obtain a different local IP number from the Westell. Both computers show a address conflict error when they are both on. I pushed the buttons in the advanced section of the Westell menu, but could not find any way to expand the range of IP addresses available. The only option I could find was to change the lease time on IP addresses, or switch from PPPoE to PPPoA. I pushed repair connection in the computer LAN menu, but the computer was not able to get a different IP address. The Westell just kept giving both computers the same IP. This is my first broadband connection, so I am an amateur on connecting them.

Windows XP SP2 I tried powering everything down, and restarting in this order: Westell, Linksys, computers It didn't help. Manually inputting a different IP address on one computer's LAN connection didn't do anything either. How do I get the Westell to give different local IP addresses to different computers?
 

A:Solved: Modem/Router Connection

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RELEVANCY SCORE 59.6

alright here's my problem...

I have my house networked via two linksys BEFW11S4 routers. The first is connected directly to my modem and four connections go to other rooms in my home. No biggie, no problems...

...until I needed 2 more ports in my office. SO i got my other router out, same model, and plugged the wall connection into the back, and then proceeded to plug in my computers into the three ports in the back. I can get no connection at all unless I plug my computer back into the wall then everything works like it should, so i'm guessing I have to do something in the router to set it up as a switch only, but I'm not sure how to do that. I've disabled DHCP, and some other things but I'm still in the dark.

Here's my setup-

Cable Modem > First Router >

First Router > Ports 1-3 to other rooms , Port 4 to my office...

Port 4 (from the port in my office wall) > Second Router >

Second Router > 3 computers that all need a connection to the internet

Any help at all would be wonderful as i have no friggin clue what to do here, linksys support is vague on the subject, and the customer service is clueless.
 

A:MODEM > ROUTER > ROUTER Problems?? Any suggestions?

seraphin said:



alright here's my problem...

I have my house networked via two linksys BEFW11S4 routers. The first is connected directly to my modem and four connections go to other rooms in my home. No biggie, no problems...

...until I needed 2 more ports in my office. SO i got my other router out, same model, and plugged the wall connection into the back, and then proceeded to plug in my computers into the three ports in the back. I can get no connection at all unless I plug my computer back into the wall then everything works like it should, so i'm guessing I have to do something in the router to set it up as a switch only, but I'm not sure how to do that. I've disabled DHCP, and some other things but I'm still in the dark.

Here's my setup-

Cable Modem > First Router >

First Router > Ports 1-3 to other rooms , Port 4 to my office...

Port 4 (from the port in my office wall) > Second Router >

Second Router > 3 computers that all need a connection to the internet

Any help at all would be wonderful as i have no friggin clue what to do here, linksys support is vague on the subject, and the customer service is clueless.Click to expand...

The 3 computers on the second router needed their DNS specified to be 192.168.1.1, and the second router setting itself set for DHCP instead of typical PPOE.

The above is the simplest, least complicated config.
 

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RELEVANCY SCORE 59.2

OK, here's the situation. I have a Dell E1505 laptop with Windows Vista that I use as my main computer. I am connected to the internet with a 2wire2701HG-T router/modem. I just bought a Acer Aspire One D250 with Windows 7 Starter and connected it wirelessly to the network. Now, however, when the Dell is connected to the modem by ethernet, my preferred connection for security, speed, and battery issues, the internet connection on the Acer slows down to nothing and soon disconnects. After a bit, it reconnects, but is still very slow, only to disconnect again. However, when I connect the Dell by wireless, everything works normally. Is this a modem problem, or is it an issue with one of the computers? I must admit, my networking skills don't go beyond being able to set up a network name and password.
 

A:Wireless connection on 2Wire modem/router

i think we saw an issue recently with a cordless phone base station being next to the modem/router
http://forums.techguy.org/networking/972395-wireless-connection-issues.html
 

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RELEVANCY SCORE 59.2

OK, I'm having some trouble with my DSL connection. Right now it's working, but it's starting to slow down again which means that I'm soon to be disconnected totally. My provider says that nothing is wrong on their end (which I've confirmed with 2 neighbors) so it must be on my end.

My connection starts to work REALLY slowly and then eventually just quits working altogether. My "status" light on my DSL modem/router is completely black, the other lights are green, however, the LAN light is blinking furiously (I don't really know if it's always been that way or not... )

Anyway, I called the "tech support" people at my provider, and they walked me though some steps that seemed to alleviate the problem for now, but I want it stopped permanently!

I put in the "IP address" (shown on the IPconfig command prompt) into firefox's address bar and it pulled up the Zoom information page and I went to the system status portion like I was told to do, but there was NO IP ADDRESS!! NONE!! So we cycled the modem--nothing. We powered down the computers--nothing. I unplugged the ethernet cable from one port and moved it to another--PRESTO!! The internet works again!

I'm not even sure why this worked the way it did, because my laptop is wirelessly connected....why did changing the port of my desktop do anything? Or was it just chance? And how do I keep this from happening? Ideas?? Suggestions?? Anyone??
 

A:DSL/Wireless Router/Modem--dropped connection

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RELEVANCY SCORE 59.2

I'm currently trying to have internet in a different place than my main one, i have the current modem plugged.

http://www.motorola.com/Business/US...nd/SURFboard+Modems+and+Gateways/SB6180_US-EN

http://www.arrisi.com/product_catalog/listers/index.asp?id=418

It seems both are plugged.

On the arris one i see those lights on.

[x] Power
[x] DS
[x] US
[x] Online
[ ] Link
[x] Telephone 1
[ ] Telephone 2
[x] Battery

On the Motorola one i got all the lights on.

I'm trying to put internet into a second room by wire.

I connected the wire from my second computer to the Arris modem in the yellow plug, and it still doesn't work.

Could i please get some help on how i could get multiple internet, i'm really having some trouble right now.

Thank you very much!
/Edit If it helps, i use Windows Vista.

If it's not possible to receive multiple internet with those, please tell me what i need!

PS: Sorry for my grammar, my natal language is french.
 

A:Modem / Router Internet multiple connection. Help!

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RELEVANCY SCORE 59.2

I hope I'm posting this in the right category...
In any case, to begin, I just want to let whoever reads this know that I am definitely not the most experienced tech guy out there. A technician is supposed to come Sunday morning to help try and figure out this problem, but I figured I'd post it here and see what kinds of responses I receive.

A few days ago, I returned from a vacation to find that my old modem, a Motorola, had burnt out/died/lost power; I'm not sure. So we (my father and I) purchased through the recommendation of a Cox representative a relatively new 2 in 1 modem/router unit called the Gateway.

The wired connection, which we use for the desktop, has been perfectly fine. My laptop on the other hand, which I use wirelessly, might as well have no connection at all. Initially, it had no problem connecting to the new unit. I brought up my homepage, which came up deceptively quick, and told the technician that all appeared to be working normally. However, after going through some other websites, I found that it was loading pages/videos EXTREMELY slowly. After a while I did a speedtest, and after many trials I'm finding my average download to be about 1 Mbps, and upload to either be higher (?) at about 1.4 Mbps or unreadable. It should be noted that with the package we have, we should be getting about 30 down and 3 up.

My father and I talked with a couple Cox representatives on the phone, but they couldn't decipher the problem. There is ... Read more

A:Laptop has terrible connection to new modem/router

how many devices do you have that can connect wirelessly

does the cable connection work at the correct download speed reliably

can we see an xirrus screen shot - from a wireless PC

------------------------------------------------------------------------
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

{If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open t... Read more

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RELEVANCY SCORE 59.2

Hello, I think I'm experiencing a NAT networking problem, as most games I play complain that my NAT is moderate, or sometimes strict. I've researched this and found out it may be a Double NAT problem.

I've also researched two solutions for this: Disable NAT and DCHP on either the modem or router, or set up a PPPoE connection between the two. Can someone tell me which one is the easiest to do and how to do it?

Router: Linksys E3200 w/ Cisco

Modem: Motorola SB5102

Other Info: This IS a broadband connection, and I believe it is a DSL or Cable setup. I also know how to access the router settings, and how to disable NAT and DCHP. However, I do not know how to connect to the modem (I do know the default IP for it) and don't know how to perform a PPPoE connection, as this would be my first time.
 

A:Setting up a PPPoE connection between router & modem

PPPoE is for DSL connections... Go to the router and modem websites and download the instructions from there. It will explain how to connect and access the router
 

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RELEVANCY SCORE 59.2

After trouble shooting on my own, I'm stuck. My current situation is that I have a Netopia (Cayman 3346) DSL modem-router (not wireless) that is connected to a (Linksys E100) wireless router. I currently run a small business that has two other computers connected through the Linksys router and are properly configured on the network.

Problems, Thursday night was the last time I could connect using the wireless connection. I cannot connect wirelessly now, but I can connect through the Netopia modem-router.

Manual Troubleshooting included:

-CMD for proper release/renew (IP shows 192.)
-Hard reset both modem and router.
-Manually configured the Linksys router.
-Called Netopia and manually configured modem-router successfully
-Again, computers hard-wired to modem-router will connect.
-Lights on Linksys router are lit and working properly (i.e wifi icon,power, and line 1)

Any ideas? I found in the Netopia settings of the WAN to be configured this way, should I change to IP Address?

Any help would be appreciated as my business is hindered by only having one computer operational.

EDIT: Here is a picture from the Netopia WAN configuration page
 

A:Solved: Connection issues: Modem to Router

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RELEVANCY SCORE 59.2

I'd like to network two PCs, both running Me and have a broadband connection , probably with Tiscali. I need someadvice on what modem / router I need to get. If I ask a shop or ISP I get slanted information.

I'd like to have the option of possibly changing provider in the future. (I'm aware that AOL seems to need a particular modem, I'd probably never want to sign up with them anyway).

Please can someone recommend either a suitable modem / router or the features and specifications I should be looking for. What does ethernet and 10/100 mean anyway?

Many thanks in advance.
 

A:Modem / router choice for broadband connection

Depends on your budget and how your system is going to evolve over the next year or two i.e. you could get a modem/router with wired and wireless connection such as those made by Draytek or a more simple single port router such as those supplied by some ISPs and use windows inbuilt software to share the connection [but this requires the main PC on for the others to connect].
There is also the possibility of buying a modem/router with inbuilt hardware firewall which whilst more expensive is a good security feature.
Linksys also make some excellent modem/routers at a good price.
Perhaps a look round the price comparison sites such as www.dealtime.co.uk will help you find the cheapest of those suggested.

What does ethernet and 10/100 mean anywayClick to expand...

It normally just means its 10Mbps and 100Mbps switchable dependent on the speed of the network card attached to it i.e. if the card is only 10Mbps then that port will run at the slower speed.
 

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RELEVANCY SCORE 59.2

Just purchased a Linksys WRT54G2 router so my wife can surf indepently in the house. The problem is that in trying to connect with the installation software I cannot find connection instructions. This is because 2 years ago when my daughter was home with her laptop computer we connected a very similar Linksys router. When I insert the CD-ROM to get instructions the software says "it appears you already have a router connected." and since this is the only way to make the connections I have to try and find the proper connection method here. The dsl modem is a Westell 6100.
 

A:Making connection from dsl modem to wireless router

Welcome to TSG, jayceeno.

Don't know how much help it will be, but here is Verizon's directions on hooking up a linksys router to the Westell 6100 DSL modem.

http://onlinehelp.verizon.net/consumer/bin/pdf/NetworkSteps/Case6445LinksysWestell6100.pdf
 

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RELEVANCY SCORE 59.2

Speed

We recently had Verizon HiSpeed (speeds up to 768 Kbps) installed with Westell(Model 327W) modem/router connected to our desktop.
When we place cursor over the "Network" connection in lower right of screen (of desktoop) it states:
The Internet (2)
Spreed 10.0 Mbps
Sent 141,926 bytes
Received 921,712 bytes

However, in the laptop, when we place the cursor over the "Network" connection, we see:
Speed 36Mbps
Signal Strength Excellent
Status Connected.

What we would like to know is why does our desktop show SPEED of "10.0 Mbps"

while the laptop shows:
SPEED of "36.0 Mbps?"
(Connection speed on both shows: download 705 kbps; upload 133 kbps.)

Is this something to be very worried/concerned about? We are senior citizens and the speed when we connect to Internet appears to be fine as far as we are concerned.
Thanks
 

A:speed of your network connection to the modem/router

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RELEVANCY SCORE 59.2

Hi,

I have this problem with my home wireless network for quite sometime. I am using cable broadband with the motorola modem and aztech router.

The problem is that my internet connection drops suddenly everyday... I will power off my modem and router, restart it but still cannot get internet access. after a few tries, it might come back...

I have tested my router at my friend's place and it is working fine. So i thought it's the modem problem, so i also went to test the modem at my friend's place and it's working fine too. I even bought new ethernet cable.

I do not know much about hardwares and wireless networking. I do hope I can find the problem and get it solved soon...
 

A:working router and modem but no internet connection

how many pcs are connected on your network and do they all work ok except yours ?

would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

As you are connected by wireless, please include the xirrus screen shots for both conditions - see how below.

Please post back here the make and exact model of the router and the make and exact model of the modem.

Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG etc

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply he... Read more

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RELEVANCY SCORE 59.2

About every 1-2 weeks my router loses the connection to the internet via cable modem. This has happened with 2 different cable modems (Netgear CM212 and Motorola Surfboard 5100) and also with 2 different routers (Netgear 614 and D-Link DI-524). When this happens the thing that usually fixes it is unplugging the router for several minutes and then plugging it back in again. I have Windows XP set to automatically detect the internet connection, and the router is set to use DHCP. Sometimes I also have to bypass the router and then put it back (so this could be partially a Windows problem?). Is there any way I can configure the router so it doesn't keep losing the internet connection? I have Comcast cable modem service.

Thank you.
 

A:Router keeps losing connection to cable modem

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RELEVANCY SCORE 59.2

Hey hey,

My fiance and I are both connected to our speedstream 6520 via ethernet cables. I mainly use my connection to play World of Warcraft, she uses hers for work (inbound customer service). The issue we're having is that when I play WoW while she's working, it disrupts her systems connection to her work server (i guess that's what she's connected to) and she gives me hell for it.

Is there anything that can be done so that we can both use the internet connection without interfering with the others fun/work?

Thanks
 

A:Router/modem, shared connection issue

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RELEVANCY SCORE 58.4

My ISP is Comcast and I am subscribed to a 12mbps download and a 2.5mbps upload. When I am directly connected to my modem I get around 13-30mbps (Yeah I know, I get more than what I pay for!)
However, when downloading files through my router my max download speed is 750-770 kb/s.

I am running Windows 7 Home Premium x64.

I have tried this with a Linksys WRT320N and a Netgear RangeMAX (forget model) and SAME RESULTS!!!!

I am very familiar with the menus of both.

So, is there anything I can do to unlock the true potential of my speed through my router/s?

*Added note: I have tested my router via ethernet and wireless. Same performance.

I know 750 kb/s isn't bad. In fact it is perfectly liveable.

Weird note: via speedtest.net the router and modem get the same speed. But, when I try downloading via P2P, Steam, random file sharing website; the modem outperforms every time.

Thanks for the help! My first post on techguy.org!
 

A:Router has slow performance vs. direct modem connection

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RELEVANCY SCORE 58.4

I know this topic has been on here before, but I can't find one specific to mine. Here's what's going on:

I had my desktop & wireless router all hooked up (DSL internet) and running fine in one room. I moved the desktop to another room, so i disconnected everything to move it and hooked it back up in the new room (different phone jack).

When the wires are plugged in, it registers on the modem and on the router that I have the internet connection.

The Desktop picks up the LAC but I'm assuming its just picking up the router power and not the actual connection, because it will not let me connect to the internet.

The laptop connects to the network but not the internet.

I have the DSL line plugged into the modem; a network cable running from that to the 'internet' port on the router, and another ethernet cable running from an ethernet port on the router to the network port on the pc (sounds right, right?) lol.

Here's the catch...If I disconnect the router altogether, and connect the network cable directly from the modem to the pc or laptop, viola I can access the internet.

As you can probably tell, I've done lots of trial & error in this process. I'm thinking there's a setup or configuring thing I may be missing. I guess my mind is thinking that something like that shouldn't have to be done considering it's all hardware that was connected and installed and configured before. I'm not ... Read more

A:Internet connection on wireless router & modem, but no access

Reset the wireless router back to factory default settings. Then reconfigure it back. I would backup your settings first though on the router. That feature is hidden in the tools tab on the router. Did you have the power go out or what happen prior to this?
 

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RELEVANCY SCORE 58.4

Hi. Is it possible to create a network between two laptops and share the internet signal from a 3g usb mobile broadband connection. I've been trying to accomplish this with a TP-Link TL-WR641G router with no success. I've trawled several forums but can't really find a definitive answer. Any help would be much appreciated.
 

A:Sharing usb modem internet connection with wireless router

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RELEVANCY SCORE 58.4

Hi,

I recently got a new router and need a diagram or picture to connect it to the following: VOIP phone adapter, modem, computer. Or however I connect all of this stuff to get the router to work without losing Internet (high speed cable) or phone usage.

Thanks.

d
 

A:New router, voip phone adapter, modem connection

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RELEVANCY SCORE 58.4

erm...i'm sorry if this seems like an irrelevant question but my internet connection gradually decreased in speed until it couldn't even load up google...so in frustration i turned off my modem and wireless router...after i turned them on again my connection went back to normal...i wonder why?
 

A:Why does rebooting the modem and router make the connection run faster?

It does the same as this, from Start-->Run--CMD

ipconfig /release
ipconfig /flushdns
ipconfig /registerdns
ipconfig /renew
net stop "DNS Client"
net start "DNS Client"

Just cache built up usually, also try clearing out all temp files with CCleaner
 

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RELEVANCY SCORE 58.4

I have a motorola surfboard cable modem from time warner connected to Linksys WRT54G router, with one wired connection to the PC and a wireless connection to a laptop.

The connection to the internet is dropped every couple of hours from both computers and requires me to unplug the cable modem and then the router and then plug them back in before it will work again.

When the connection does drop, I cannot even access the router setup (192.168.1.1) from the PC. Also, this problem did not seem to happen when I tried connecting the PC right to the cable modem without the use of the router. This is why I think it is the router.

I tried setting the router to clone MAC address, and setting the MTU to 1400, but I am still having the same problem. Does anyone have other suggestions about what else there is to do?
 

A:WRT54G Router dropping connection to cable modem

First things we normally recommend are:
Download the latest firmware for your router.
Reset your router to it's default config by holding in the reset button for at least 15 seconds.
 

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RELEVANCY SCORE 58.4

Within the last week I've been getting very slow speeds through my Asus RT-AC66U when connected to either ethernet or wireless on Windows 10 devices. I'm usually seeing speeds over 20 mbps up to 25. Now the speeds are around 1-2 mbps, or less. Uploads are in the low 10ths of a mbps.
To troubleshoot I connected my laptop directly to the Motorola SB6121 modem via ethernet cable and the speeds were 20-25 mbps as expected. When I connected modem back to the AC66U I get 1-2 mbps. I reset the Asus router and restarted modem-then router- then laptop. Result = same poor speeds. Today I connected a spare Linksys 4200V2 to the modem and ethernet to my laptop and get the same poor speeds 1-2 mbps.
The equipment chains is: Internet to modem - modem to router - router to PC and to an ethernet switch feeding numerous devices. The router also wirelessly feeds phones, tablets and a couple streaming boxes.
The curious thing here is that my laptop with ethernet and my wife's with wireless both running Windows 10 are very slow. My Tablet running Android (CM 12.1, 5.0 ghz connection) wirelessly from the modem is testing at 24 mbps.
I'm at the end of my troubleshooting skills with this problem. The routers have the latest firmware. The Asus does have the Merlin software on it and has worked flawlessly in the past. Lastly, I did change the modem to router cable and tested on a modem to laptop and both cables are fine.
Has Microsoft made changes with the last Windows 10 updat... Read more

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RELEVANCY SCORE 58

I have a dell inspiron laptop. Core i3. It works fantastically. However, it will randomly disconnect from the internet and then reconnect (usually) soon after. Sometimes I need to restart the computer, or the modem/router but that's only a temporary fix. It prevents me from playing any multiplayer games or talking with people. Sometimes I can't even get Netflix to run because of it. Any suggestions? Thanks.

And by the way, my Macbook works fine.

A:Windows 7 laptop drops connection when my router and modem are working

You should look for wireless drivers from the manufacturer.

Also look for a firmware update. A lot of times a firmware update on the router will fix a disconnection issue.

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RELEVANCY SCORE 58

I recently needed a new router from my internet provider. They came to my home and set up Westell 7500 modem router. My home computer brings up internet with no problems or delays. Unfortunately, my wireless laptop won't recognize any network. I plugged it in using the ethernet cord directly to laptop and modem and still no internet. I'm frustrated, I use my laptop all the time and without the internet it's worthless. Can someone suggest a solution to this problem? My laptop runs Windows XP, if that helps.
Thank you for your time!
 

A:No Internet connection Windows XP and Westell 7500 modem router

does the laptop work anywhere eles

so the laptop does not work on cable or on wireless
your home computer how is that connected ?

lets see an ipconfig /all from the working home computer

and then from the laptop lets see a ipconfig /all and xirrus screen shot = make sure we know which ipconfig /all belongs to which PC
------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
----------------------------... Read more

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RELEVANCY SCORE 58

I recently added a Netgear wireless router(WNDR3400) to my Clearwire Modem and my ability to use the Desktop Remote Connection went Bye Bye. This is probably because I had to set my computer to DHCP to get the internet to work. Can any one help me with reestablishing the Remote Desktop Connection? I'm confused by the portforwarding. Do I need to forward the Clear modem to the router and the router to the computer. Do I set the router to Static IP and leave the Clear Modem to DHCP or do I need to set it to Static as well. Any help, Please?
 

A:Remote Desktop Connection thru Clear Modem and Netgear Router

You need to portforward (port 3389, I think) on the Netgear router to the computer. Best to assign a static IP, or use address reservation if the Dhcp server has that feature, for the computer.
 

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RELEVANCY SCORE 58

Hi,I have no problems opening ports on a modem/router combo but I can never get it working on router that is being fed the internet from a modem.

Can anyone help me here, ive tried putting the routers ip address on DMZ in the modem but this didnt work.
 

A:Openeing ports on a router with an internet connection from a adsl modem?

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RELEVANCY SCORE 58

I'm trying to help my friend.

The basic situation is this:

His only source of internet for his office is shared with another party. It is a DSL line. There is a Verizon DSL modem that goes to a physical firewall / router and then there's CAT5 serving the other party from that router.

My friend has no access to the existing router / firewall settings and it is really impossible to work with the other party. So is it possible to split the connection before their router so that my friend can have his own separate firewall and router?

Thanks
 

A:Solved: DSL Modem to Physical Firewall/Router - Possible to split connection BEFORE f

If they pay for a block of static IP's yes. Verizon modem to switch, then switch to each router each with one of the static IP's. Otherwise with the the connection from the existing router you can plug into the WAN of another router which will create a separate network, but if you have to do any port forwarding it won't work.
 

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RELEVANCY SCORE 58

Hi all,
My dad recently brought a Belkin N+ wireless modem router for my parents home and asked me to set it up for him (as he is not very tech-savy). I set the router up with no problems whilst the rents were away in Malta on holiday and had no problems for about 4 days.

When they arrived back the internet was still fine until the next day when for no apparent reason the connection dropped and i had to power cycle it to make it work again. Now at least once a say the router will drop the connection and i have no idea why. I have tried every logical combination of settings and i cannot stop it from dropping the connection.

I've called up Belkin tech support but they were useless and told me to try everything I have already tried which is:

Static IP.
Fixed DNS.
Power cycling.
Firmware update.
Checking the log file.
Restoring defaults.
Turning the firewall off.
Adding MAC addresses of the relevant computers to the routers "safe" list.
Port forwarding ...

And the list goes on.

All i can think of now is to call BT and post my Router settings here (these are the most stable settings i've found so far).
Can someone please check out these settings and make sure i haven't done somethign incredibly stupid? I am a software engineering student and fairly confident of my abilities but it would be nice to have another opinion (not Belkins).

LAN Settings:

IP Address: 192.168.2.1
Subnet Mask: 255.255.255.0
DHCP Server: On
IP Pool Starting Address: 192.168.2... Read more

A:Solved: Belkin N+ wireless modem router keeps on dropping connection

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RELEVANCY SCORE 58

I need some serious help. I am trying to set up a home network with 4 windows xp computers using one cable modem for the internet connection. I have a dsl/cable router with enough ports I just seem to be getting more confused as I go. Is there a step by step guide for doing this? Thanks for any suggestions.
 

A:one router, one cable modem and 4 computers to share the connection..cant figure out

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RELEVANCY SCORE 57.2

Ok here's the situation:
I just moved into a student apartment. The internet is already activated and it is available through the RJ45 jack straight off the wall. Using an Ethernet cable I am able to use Internet without any issues with my PC.

What I want to do:
- Use my Buffalo ADSL router/modem to share the connection: both wired and wireless.
- Use my router as local DHCP to create a private network with my home devices.
- Be able to access both the internet and the router without having to unplug anything.

The setup:
- There is no way to use a DSL (phone) cablein the house so I have to plug the Ethernet cable carrying the connection in one of the LAN port of the router.
- My PC use another free LAN port.

The issues so far:
- I am only able to share the connection through the LAN ports of the router.
- Wireless devices are able to connect (it even read "Internet access" in the tray bar) but are unable to browse. It can't resolve proxy and always time out.
-When the Ethernet cable is plugged into the router, the router itself becomes unavailable. I'm assuming the connection has its own gateway somewhere else and prevents me from accessing the router.
- I effectively don't have any private network anymore.

edit: another weird thing I noticed. On my laptop anytime I try to connect to a wireless network it connects to 2 networks at the same time. One with the proper SSID and the other "Unidentified network"

n.b: I have reset the r... Read more

A:Issues using my router/modem to share connection coming from Ethernet cable

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RELEVANCY SCORE 57.2

hi i have had the Belkin ADSL Modem with Wireless-G Router for a while now and have had a tesco's 2.2mbs connection but i have just upgreaded to a tiscali 8mbs connection, i no i can get the full 8mbs speed through the supplied modem but am just wonederind if the Belkin ADSL Modem with Wireless-G Router's buitl in modem is fast enogh to get the full 8mps or if it wil run slower. would be great to no i was just wondering
 

A:Belkin ADSL Modem with Wireless-G Router WHAT IS ITS MAX INTERNET CONNECTION SPEED

There THe belkin modem/gateway shouldnt limit your speed capabilities. You should be able to find the speed listed inside the modem's status page. To do this..
Click start>run>In run type CMD
In the black window type IPCONFIG and then enter. Note down your default gateway.
Open a browser window and enter the gateway's address into it. Click go
This should take you to your gateways graphical user interface.
Look for a status tab or see if it lists connection speeds on the general page.

Also you can test speeds at different sites. Google search broadband speed test and choose 1 of the millions of sites
 

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RELEVANCY SCORE 57.2

I have installed new bigpond thomson tg782t broadband to my networked 3 computers that also connect with a sharp ar-m162 multifunction printer thru ethernet cables and router. When I try connecting the ADSL thru the new modem the printer goes off line and won't print. Operating system on all 3 computers is windows xp. Also sometimes the LAN operating system on the main computer running everything keeps flicking between connected and unplugged/ disconnected.
Has any one got any ideas on how to fix this very annoying and time consuming problem. Much appreciated any help.
 

A:Solved: thomson tg782t modem & router & printer connection problem

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RELEVANCY SCORE 56.8

I'm switching from AT&T U-verse to Comcast since comcast can offer speeds up to 5x faster.

As you might know At&T uses ethernet as incoming signal vs. Comcast that uses 75 ohm cable.

I need to buy a new modem and router to install the new Comcast service.

I have two questions:

1) What is better? the combo modem/router units (i.e. Motorola SBG6580) or buying a separate stand-alone modem Motorola 6141 modem + Netgear N750 wireless router)?

2) I do have one issue to overcome. I have one TV in my house that is wired for cable only. That is, it has a cable run going to it. It's too difficult for me to install an ethernet run to it, so I'm stuck having to use the cable run. Are there modem/routers that have a cable OUT so that i can feed this TV its hard-wired signal?

Thanks,
bob
 

A:Solved: Modem/Router combo units vs. stand-alone modem + router?

see attachment
 

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RELEVANCY SCORE 56.8

Firstly,My MODEM/ROUTER is D-LINK DSL 2750U.NOW,WAIT!!!
I contacted the Dlink support for all my problems but they didn't provide me any acceptable solution.NOW-
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1.)Firstly,My webpages are loading really slowly.Its way slower than before.
2.)My latency on Online multiplayer games is really lower than before around 240-300ms.Before it was ranging around 80-100ms.(Now i dont know if its related to connection speed)
3.)My DSL is frequently going OFF.AND WHEN I LEAVE THE TELEPHONE NOT ON THE INSTRUMENT THEN THE DSL IS NOT GOING OFF.
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NOTE:-ANYTHING YOU NEED FOR SUGGESTING AN ANSWER JUST GIVE ME THE STEPS HOW TO ACQUIRE IT.
 

A:Many Problems with Modem/Router

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RELEVANCY SCORE 56.8

Hi, I connect wirelessly using my laptop but on some days I can't which is why I thought a router may help...

I would like to connect wirelessly to the network on my desktop computer using the router but I'm not sure how to.

Does anyone know? Thank you in advance

OS Vista on laptop and XP SP2 on desktop
 

A:Modem/Router Problems

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.


On each of the systems, I'd also like to see this:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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