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internet explorer, windows explorer and netscape sending report error

Q: internet explorer, windows explorer and netscape sending report error

hi there,

everytime i open internet explorer or netscape and click the FAVORITES on my other computer, it close automatically and popup a "sending report error"

i disabled error reporting services already but everytime i try to open the "windows explorer, internet explorer and netscape, it shows the sending error report. can't open the applications (IE, netscape and windows explorer)

i also try to run adaware and spybot but it hung at the middle of the process (frozen)

please help.

thanks

RELEVANCY SCORE 200
Preferred Solution: internet explorer, windows explorer and netscape sending report error

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A: internet explorer, windows explorer and netscape sending report error

hi, welcome to TSG.

Download hijack this from the link below.Please do this. Click here:

http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.

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RELEVANCY SCORE 87.2

Hi,
Recently, I have come across a problem in the internet Explorer of my system. After I start IE it does not cause any problem but when I close even one IE window it asks me if I should send the error report. Even if I say, Send Report or Dont Send, it just closes down all my IE opened windows! I am not sure why is this error occuring. Please help me.
Thank you.
 

A:Internet Explorer Error Report

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RELEVANCY SCORE 86

Every time I start Internet Explorer, I instantly get a pop up to send an error report to Microsoft. This happens every time, regardless of the shortcut or default homepage. I tried with Firefox, and I am able to get online, but sometimes I get redirected to a random website by a virus. I did notice that when opening IE, it tries to direct me to a certain IP address (64.4.52.189) which I do not think should be there. I have included the log from HijackThis, please help me fix Internet Explorer:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:36 PM, on 11/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\compleware\homecdl online\homecdlupdate.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program... Read more

A:Internet Explorer won't start - error report pop-up

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/secu...oval-help.html

After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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RELEVANCY SCORE 86

We have Windows 2000 professional. When using the internet the system locks up then displays this error message:
Microsoft Internet Explorer has encounter a problem and needs to close. If you are in the middle of something the information you were working on might be lost.
Restart Microsoft Internet Explorer
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve microsoft internet explorer.

SEND ERROR REPORT / DONT SEND

We have tried both but still receive same error message.
Two beginners very frustrated!!!!!!! HELP
 

A:Microsoft Internet Explorer error report

Usually that particular error will point to a specific .DLL. if you could post what that .DLL was it would help.
 

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RELEVANCY SCORE 86

Hi, an internet explorer error report keeps popping up no matter what, even if i dont have IE up, it still comes up. It will do it like every two minutes so it gets really annoying! Can someone please helpp!!!
Thanks!
 

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RELEVANCY SCORE 84.4

Windows XP, After I close a window, or is it a page, I keep getting the following error message: Internet Explorer Problem, error report, Debug-Send Error Report-Don't Send. I've checked all of those choices at different times but nothing changes. I still keep getting that pop up "error report". How can I stop it? I don't know of anything that I did to cause it.
 

A:XP, Internet Explorer, Error Report after closing each window or page.

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RELEVANCY SCORE 84.4

When visiting some web sites (myspace.com, or even google), IE 6.0 will close saying it had an error. As far as I can tell it might have something to do with mshtml.dll. I have tried reloading IE and I have downloaded the latest updates from Microsoft. I also have the latest log from hijackthis.

Logfile of HijackThis v1.99.0
Scan saved at 11:37:15 AM, on 2/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft Money\System\Money Express.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Microsoft Money\System\mis.exe
C:\Program Files\Microsoft Money\System\mnyschdl.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE... Read more

A:Internet Explorer closes when some web sites and wants to send an error report

HJT logs are beyond me. i will let someone else address that.

as far as IE closing for an error report. you may find the following useful.

http://www.microsoft.com/windows/ie/evaluation/overview/faultcollection.mspx
 

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RELEVANCY SCORE 82.4

I think I uninstalled a System File that caused data loss and preventing me from starting the operating System from the Desk Top. All Icons, Tool Bar, Windows Start Button and Clock are gone. I right clicked on empty screen but nothing shows; I gained access to Internet from the error report view technical information. MY Norton is working though. please help someone, new to the computer. :
 

A:Windows Explorer Error Report

can you use restore in safe mode? or you may have to boot with your cd.
 

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RELEVANCY SCORE 82

Dear Tech guys,
I badly need your support. Day before yesterday (01-Aug-06) night I upgraded the yahoo toolbar and used their norton anti spy to scan. Then I shut down the system and started to work the next day. Every thing is perfectly ok except for one thing. In Windows Explorer, on any folder or drive if I double click or open I get a crash. If I do explore then there is no problem.

Below is the dialog that comes whenever we double click or open (for eg: on C:\ or any folder in the left side pane of the windows explorer. If I just keep expanding the + of the tree no problem, only on clicking the item to open the following error occurs.)

Microsoft Visual C++ Runtime Library

program: C:\Windows\Explorer.exe

This Application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

I am running on Windows XP SP 2. I dont have google toolbar. I have yahoo tool bar installed. I have tried uninstalling it and installing it again and other combinations as well.

I have also tried sfc /scannow as well. It did not work.

It doesnt look like any adware or spyware (yahoo's norton spyware had done a complete run and no problems in the system as reported by them).

What should I do now to get back to normal operation of windows explorer.

Thanks and Regards,
Naga Kumar S
 

A:Windows Explorer Runtime Error (not related to Internet Explorer)

I would un-install the Yahoo Toolbar and then put Google Toolbar in, Then I would try to download .NET framework 2.0

http://www.microsoft.com/downloads/...6b-356b-4a2c-857c-e62f50ae9a55&displaylang=en

and install it. If it tells you that you already have it re-install it anyway.
 

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RELEVANCY SCORE 81.2

so when i try to open my documents folder to watch some movies a window comes up and says
Window explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
Then prompts me to send a error report to Microsoft. I have scanned my whole computer with AGV, and AGV spywere tool, along with the folders im getting this error message through. Also sometimes i can view the folder then ill click on the movie i want to watch and windows media player will open as normal and then the same error window will come up. please help

-toby

A:windows explorer error report window

Hi Toby,

please try the following:

- Click Start -> Run -> type:
regsvr32 /u shmedia.dll
- Click OK
- Click OK to the confirmation box
- Reboot and try again

Post back if that helps or not please.

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RELEVANCY SCORE 78

Hello, I'm New!

SURRVEY

Which do you like to use ....Internet Explorer or Netscape ..... and why?
 

A:Internet Explorer or Netscape ?

never mind on this thread....I read Hotskates thread and got good info there!
Thanks
 

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RELEVANCY SCORE 78

Most of the time I use a dial-up connection and I was wondering which of the two major browsers you prefer.... INTERNET EXPLORER or NETSCAPE?

I have heard some people say that the newest release of NETSCAPE is somewhat better and faster than previous versions... but I haven't tried it yet.

Which one do you prefer? ... and why?

Thank you
DAVID
 

A:INTERNET EXPLORER ... or ... NETSCAPE???

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RELEVANCY SCORE 78

I have both of these browsers on my pc.....if I delete Internet Explorer ..will it mess up files that are in it? will Netscape pick them up? Do you have to have both?
 

A:Internet Explorer/Netscape

Do not delete Internet Explorer because it is part of windows. Your need it for MS windows updates and for some other programs to work.
 

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RELEVANCY SCORE 78

For email I am using Netscape 4.7 and did not seem to like 6.o so I stayed. Now I am getting a new computer next week and would like to switch from Netscape 4.7 to Internet Explorer.
The question is : I have maybe 100 folder and 1000 emails I have saved from jokes, stories, pictures, videos, etc. Can these be transfered from Net 4.7 to I.Explorer and how?
Part.2 are most people that have gone from Netscape to I.Exploror happy with I.Explorer?
Thanks WJ
 

A:netscape 4.7 going to Internet Explorer

I switched from Netscape to IE and love IE now that I have gotten used to it.

To change the files from netscape to Outlook or Outlook Express just import them into Outlook or Outlook Express.
Easy to do once you get the computer and have it set up.
 

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RELEVANCY SCORE 78

hi
can any one tell me how to change over your internet browser
i want to use netscape 6.2 and i now use internet explorer do i go into the start up menu and remove it from there knowing i can always put it back at a later date
thanx
 

A:netscape/internet explorer

The first step in the process is to set Internet Explorer so it will not
ask whether it should be your default browser:

1.Open up Internet Explorer.
2.Under the View menu, click Internet Options (in 4.x browsers)
or Options (in 3.x browsers).
3.In the dialog box that appears, click the tab labeled
Programs.
4.At the bottom of the dialog box you will see a checkbox that
reads "Internet Explorer should check to see whether it is the
default browser." Make sure this box is not checked.
5.Click OK and close Internet Explorer.

Next, set Communicator to be your default browser:

1.Run Communicator by choosing Programs and then
Netscape Communicator from the Start menu or by
double-clicking the Communicator icon on your desktop.
2.You should be presented with a dialog box that reads
"Navigator is no longer registered to handle Internet
Shortcuts. Would you like to register Navigator as your
default browser?" Click Yes.

If you do not encounter this dialog box when starting
Communicator, you will need to reset Communicator to bring this
dialog box up the next time you launch Netscape:

1.Exit Communicator. Important: Make sure Communicator
and all of its components are NOT running.
2.Go to the Netscape directory on your hard drive. Open up
your hard drive (usually labeled C: drive). Next, find and open
the folder labeled Program Files. Inside you will find a folder
labeled Netscape. Important: This is the default location for
Netscape... Read more

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RELEVANCY SCORE 78

My Outlook express e-mail was opening links in Internet Explorer and now has suddenly started opening them in Netscape 6. I don't like the format of Netscape 6. Is there a setting to open the links in Internet Explorer again? Thanks, Kellie
 

A:Internet Explorer vs. Netscape 6

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RELEVANCY SCORE 78

First let me say, I'm the average home user with a tiny bit of knowledge. Can someone tell me, in light of all the viruses and hackers and worms, wouldn't using Netscape or another browser prevent most of this? Everything I read says it uses Internet Explorer's vulnerability to spread the virus, the worm etc. A coworker and I were discussing this issue this morning and I need some advice from an expert.

Thanks so much,
K
 

A:Internet Explorer or Netscape?

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RELEVANCY SCORE 78

which one is better
 

A:netscape or internet explorer

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RELEVANCY SCORE 77.2

Ok this problem is ticking me off! I have ran adaware, spybot, and windows update. Several months ago my Internet Explorer stopped working. If I click to open it, it pops up for a second, then goes away, almost as if there was a pop up blocker. So then since I could not fix it by another download, I installed netscape. All was well until this saturday. I click on the program, and NOTHING! I have NO browsers period! I did nothing strange, or downloaded anything that day. I am clueless at this point and I need this pc for online college. The only way I have a browser, is if I open properties, then retype a location, but I can't get another window to open otherwise. I dont' know how this could have happened at all...please HELP!
 

A:Internet Explorer/netscape not working! HELP!

Dude, thats because IE sucks. Use firefox and ull be all like, "Dude, IE sucks, Firefox is awesome, it has so many features, and I dont have any gay hackers like before, its so much more featureful and runs much better than IE. Woot. I love firefox, IE is for fatheads! Yea! Woot!"

Hope that helps.

EDM
 

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RELEVANCY SCORE 77.2

When ever I run Internet Explorer or Netscape Navigator and try to go to a certain website it usually lags A LOT. I don't really know why. When I upgraded my MSIE 3.0, which was working perfectly, to MSIE 4.0 my IE started having this problem. Unfortunately, I deleted the backup of IE 3.0. Thanks, whoever tries and helps me.
By the way, I don't want a link to Microsoft's Tech Support Page, that page is too hard to navigate in.
 

A:Internet Explorer/Netscape problem

If both lag, then its probably a problem with that web site. Does this happen on every web site, or just certain ones? If so, provide the web site here and we'll try it and see if there's a problem with it. By the way, you can speed up your access to web pages by configuring your browser to not load pictures or animations, etc. If you want to know how to do that, let us know.
 

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RELEVANCY SCORE 77.2

Hi guys and gals,

Thanks again to those of you who helped me out with my email problem. I sit at my computer and continuously click on my "send/receive tab" not that I'm getting any mail but it feels so good to know I'm getting through.

I’ve been using Internet Explorer for years but I heard that Netscape Firefox is a better and safer browser. Anyone have any thoughts on this or is it all hype?
 

A:Internet Explorer vs. Netscape Firefox

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RELEVANCY SCORE 77.2

I just upgraded an older computer, P2 233 mhz w/ 256 mg ram, plenty of disk space, was never on the internet, put in Win ME, added it to my home network, latest version of IE & Netscape, everything is working very well no errors in device manager, no conflicts on any devices, network is working well, seeing the other computers, no issues.
Except, while browsing, after 30 seconds to 20 minutes IE6 or Netscape 7 LOCK UP THE COMPUTER, have to hit the reset button, never get an error message.
I have re-installed the network card by removing it and re installing it in another slot, Went to IE5 and had the same problem, then back to IE6 hoping it wood fix it, up graded to the latested versions and software up dates in Windows, double ckecked that all the protocalls are loaded, IPX/SPX, NetBEUI, NETBIOS, client for Mic. Networks, the network card, file and print sharing and dial up adaptor.
Ready to literally punt it. Don't know what to next.
Hope you can help
Gary
 

A:Internet Explorer & Netscape Locking Up

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RELEVANCY SCORE 77.2

When trying to access a banking site's web site, I got a message that my browser was not the most recent one and I needed to download an update. I did so and ever since, I have had major problems with Internet Explorer. It won't even start up - it just gives me the "illegal operation" message and the details say something about stack dumps (whatever they are!) I got so sick of trying to fix IE that I installed Netscape. Guess what? Same problem. The browser opens and then the error message comes up.

Does anyone have any ideas of what could be wrong with my computer? I have done all of the Norton Utilities diagnostics and it's telling me there is nothing wrong.

 

A:Internet Explorer and Netscape will not work

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RELEVANCY SCORE 76.8

Man it's so annoying ! After about 2 minutes on internet explore a message comes up and it says somethin about sending and error report and i can click "Send error report" or "Don't Send". At first I just kept hitting don't send, but it kept coming back. I also tried sending the error report but it doesn't help! It's been hapening for about a month now. Please if anyone knows how to fix this it would help me a lot! Thanks!
 

A:Solved: "Send Error Report" Internet Explorer

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RELEVANCY SCORE 76.8

Hello to whomever responds to this thread. This is the first time I've used one of these help forums and my knowledge of computer lingo is limited, but I'd be greatful if you could help me with this problem.

A little while ago I downloaded an application which turned out to be a 'trojan', or so I believe. Upon opening it I received an error report, and my antivirus program (Symantec) informed me that several items with .trojan in their name had been detected and deleted. I was also advised to reboot my computer, and after doing so I became aware of a little red shield icon in my system tray. Clicking it brings up a question which reads:

"Would you like to update your security software and download System Live Protect?"

I have not clicked yes because I believe this may be a problem. Furthermore, whenever I open Internet Explorer, there is an error report: "Internet Explorer has encountered a problem and needs to close."

I am unsure as to whether these two problems are related, but that is my suspicion. Is there anything that can be done?

Thanks for reading

A:System Live Protect Icon In System Tray And Internet Explorer Error Report

I just looked around on the web and there are a lot of folks with this problem but no answer. Use the programs below and let's see what they find. It is definitely something you don't want.Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds. http://www.superantispyware.com/Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.http://www.bitdefender.com/scan8/ie.html--------------------------------------------------------------------------------Post a Hijack This log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post the log in this forum.http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ --------------------------------------------------------------------------------How To start Windows in Safe Modehttp://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

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RELEVANCY SCORE 76

Hi, I have a computer that IE doesn't work right. It loads the home page, but when I switch pages it times out. If I run the same page from Run Program it works okay. Netscape 7.1 and Mozilla work fine. Here's the log:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\iFtpSvc\iFtpSvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\System32\NWTRAY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Net... Read more

A:Internet explorer not working - Netscape fine

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Make sure you downloaded, installed, updated and ran these programs (run in Safe Mode) already - Ad-aware, Spybot and Ewido. If you didn't, do them now. For more information, go to http://www.greyknight17.com/spyware.htm

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some... Read more

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RELEVANCY SCORE 76

//Mod edit: This post moved to appropriate forum and e-mail address removed to protect member from spam bots. ~KoanYorel//Hi, I have problem with web browser software/internet connection. The problem starts from....1. Last few weeks, I installed Zone Alarm (Free).2. Until last week, I use this laptop to connect internet. There is some warning message about internet explorer. I couldn't remember, but I remembered that I click "Allow".3. Since then, whenever I use internet explorer to surf net. It shuts down after a few seconds with no reason. When I'm offline, I cannot open internet explorer (but I can normally use window explorer).4. I guess it is zone alarm, so I uninstall it.5. Problem exists, so I use sfc /scannow to check file.6. Problem exists, so I uninstall/reinstall Internet Explorer.7. Problem exists. I think ...ok. I'll use some other web browser such as Opera, Netscape.8. Opera has no problem, I can surf net again. However, thing doesn't work with Netscape too. When I use netscape surfing net for a while, it shuts down.9. MSN messenger cannot start too. 10. Now I use window explorer to surf internet and post this question, including Hijackthis log file. pleaseeeee someone help me, I guess there must be some task running and detecting my browers. or please reply me back to e-mail address removed I'll be very very appreciated.Regards,PongsakLogfile of HijackThis v1.99.1Scan saved at 4:13:38 PM, on 6/22/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSI... Read more

A:Internet Explorer, Netscape is shut down with no reason

Hello taangtawan and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.Step #1Download CCleaner and install it but do not run it yet.Step #2Start in Safe Mode Using the F8 method:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.Use the arrow keys to select the Safe Mode menu item.Press the Enter key.Step #3Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blankO4 - Global Startup: Windows Explorer.lnk = C:\WINDOWS\explorer.exeNow close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.Step #4Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.Step #5Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro HousecallBitDefender On-Line Virus ScanPanda ActiveScaneTrust Antivirus Web ScannerMake sure that you choose "fix", "clean" or "autoclean"... Read more

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RELEVANCY SCORE 76

I have been whacking my head against the wall. I have removed all entries that Ad-Ware can find. I have the most recent version of Adrware SE and the most recent definition files.

I keep getting "An Error Has Occurred in Internet Explorer. Internet Explorer will now close." Any help would be appreciated tremendously. Here is my hijak log:

Logfile of HijackThis v1.98.2
Scan saved at 12:39:07 AM, on 10/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\dx7towiz.exe
C:\Program Files\View... Read more

A:Solved: An Error Has Occured In Internet Explorer. Internet Explorer will now close - HIJACK

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RELEVANCY SCORE 75.2

Hi, I hope you guys can help,
I have just installed XP Home on my wifes rig for the 3rd time (reformatted each time - used 2 separate hard drives).
I ran Nortons internet security (with updates) - no viruses
I ran Adaware which found some evil spyware entries (about 10) cleaned them up
I updated XP to SP 2.
When I get it on the internet (through cable modem) I almost immediatly get those fake messages about the system being bad and go to some bogus site selling some bogus products. I got that to stop by using shoot the messenger.

But.... each time I install it even this time with all the precautions the whole system will crash everytime I open up either browser.
Usually I can do a few things - visit a site and then crash!
The odd thing is there are no crash messages from windows.

Could this be my cable modem?
Could this be a virus in my bios?

Help!
 

A:Solved: both netscape and Internet explorer crash the system

It sounds to me like you have some pretty evil malware on your computer. Please download HijackThis to your computer from this link. Please unzip this program to a permanent location on the hard drive, such as C:\Program Files\HijackThis\Hijackthis.exe. Then when you are done installing "Scan and save a logfile". Notepad will open. Copy the entrie HijackThis log into your next reply.
 

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RELEVANCY SCORE 75.2

Hiya.. little info on my problem, seems it started yesterday as I am not able to surf/browse any websites with IE6 like I have before with no problems. Now though, when i open up ie6, i get website found.. waiting for reply.. or opening http://.... and it just halts, doesnt go anywhere. Went to internet options, defaulted all the settings to no avail.. Funny thing is that both Mozilla and Netscape both work fine and i can also play my online games

I have windows xp professional. Problem occured yesterday, tried to uninstall ie6, but seems theres nothing to uninstal.. no internet explorer6 in remove programs or anything similar. Ive also tried downloading it to reinstall but seems i cant download as the microsoft server is busy or just doesnt respond (ie6 setup thingy).

If anyone has experienced this problem before and can maybe shed some light and give me some info/help, it would be appreciated, thank you.
 

A:Internet Explorer 6 not working.. (but mozilla and netscape works)

Use System Restore to roll your computer back to a date to before when your computer worked right. Before the error(s) started occurring.

To start System Restore, click Start, point to Programs, point to Accessories, point to System Tools, and then click System Restore. Or, in the Help and Support main screen, click Use System Restore under Fix a problem.

This procedure is best done in Safe Mode but either Normal or Safe Mode is fine.

Likely, your anti-virus software and maybe other applications recently installed will need to be uninstalled; computer restarted; then reinstalled after using SR.
 

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RELEVANCY SCORE 75.2

hi all I have this problem with my IE. I cannot browse the internet using IE6 but can with opera, netscape and firefox.the following is hijackthis.logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:28:09, on 11/12/2009Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\System32\SCardSvr.exeC:\WINNT\system32\svchost.exeC:\WINNT\system32\spoolsv.exeD:\Program Files\Lavasoft\Ad-Aware\aawservice.exed:\PROGRA~1\eScan\VISTA\avpmapp.exed:\PROGRA~1\eScan\TRAYCSER.EXEC:\WINNT\System32\svchost.exeD:\Program Files\nero\Nero 7\InCD\InCDsrv.exed:\PROGRA~1\eScan\consctl.exed:\PROGRA~1\eScan\TRAYICOC.EXEC:\Program Files\Common Files\MicroWorld\Agent\MWASER.EXEC:\Program Files\Common Files\MicroWorld\Agent\MWAgent.exeC:\WINNT\system32\regsvc.exeC:\WINNT\system32\MSTask.exeC:\WINNT\system32\Smartscaps.exeC:\WINNT\System32\WBEM\WinMgmt.exeC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exeC:\WINNT\Explorer.EX... Read more

A:cannot browse internet using internet explorer but can with opera and netscape

Hi,Sorry for delayed response. Forums have been really busy. If you still need help with this do following, please.Download DDS and save it to your desktop from here or here or here.Disable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txtSave both reports to your desktop. Post them back to your topic.Download GMER here by clicking download exe -button and then saving it your desktop:Double-click .exe that you downloadedClick rootkit-tab and then scan.Don't check
Show All
box while scanning in progress!When scanning is ready, click Copy.This copies log to clipboardPost log in your reply.

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RELEVANCY SCORE 74.8

I am used Exists activity for the popup but not able to reach it and is throwing me.
Cannot communicate with internet explorer browser.

Plz help me for issues/alternatives.

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RELEVANCY SCORE 74.8

Hi.. I don't know if this is the right section, please correct me if it's wrong. Here is the problem:

My Internet Explorer 7 gives the error: "Internet Explorer cannot display the webpage". I cannot complete the troubleshooting. It states that there might be a problem with my firewall settings. But my Firefox works perfectly on this computer. I have completed all the steps given in this link. However, it didn't work. I cannot run MSN right now because of this. And this is not a problem that developed recently, on this computer I have never managed to run Internet Explorer.

And another point to mention: Whenever I try to visit a site via IE7, before giving "Internet Explorer cannot display the webpage" error, on the status-bar I see a warning for a second such that a "dns error" or something.

I have also searched this forum for this, I have found some posts consisting HJT logs but could not reached a solution for my problem. Could you please help? Thank you.
 

A:Solved: Internet Explorer 7 gives the error: "Internet Explorer cannot display the we

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RELEVANCY SCORE 74

Hello everyone and thank you for participating in this wonderful site.

My computer is a Pentium 4, 2.80 GHz, Running Windows XP Proffessional Version 2002 Service Pack 2.
The problem I'm writing about has been there for about a year. All in all it's the same prolem ever since, but every once in a while some detail changes, like a new error message.
Every about 5-15 minutes the Start Menu Taskbar and the desktop icons disappear (Explorer crushes). Most of the times they reappear shortly after, but sometimes they don't, and then I use task manager to run explorer and then they reappear. Yet, sometimes the computer stucks altogether, and I have to restart. In addition to that, many popups open when I surfe the web using Internet Explorer. The popup changes every few days, but in between it's always the same one.
Another point is that while the crushing of explorer can occur anytime, it most often occurs while I open or close Internet Explorer windows.

Sometimes I get an error message, and as I said, they change from time to time. But still, here are 2:

rundll32.exe - Application Error

The instruction at "0x74725956" referenced memory at "0x00a10004". The memory could not be "read".

Click on ok to terminate program.
Click on cancel to debug the program.
Another error message:

Microsoft Visual C++ Runtime Library
Buffer overrun detected!

Program: C:\WINDOWS\explorer.exe

A buffer overrun has been detected which has cor... Read more

A:Solved: Explorer crushes, Internet Explorer popups and error messages

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RELEVANCY SCORE 74

I have both Internet Explorer 6 and Netscape 6.1 installed. I use Internet Explorer as my main browser and my operating system is Windows Me. My problem is trying to send a link using Internet Explorer and having Netscape Mail open up instead of Outlook Express. I recently installed Netscape just to have another browser to use. I'm sure it's some setting in Netscape or Internet Explorer and probably due to installing Netscape recently. Please help. Thanks.
 

A:Sending a link using Internet Explorer 6

vbstein,

I'm not sure bout the settings in Netscape. However, you can go into Outlook Express click on Tools-Options and click on the Make Default button under the Default Messaging Program section. That should associate OE for mailing links, etc from IE.

Let us know if this works for you.
 

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RELEVANCY SCORE 74

hello guyz ineed yr help again

this time im geting an error report saying internet explorer has encounterd a problem and generating an error report do u want to send an error report?

wts all about it

i think its all hapen after instaling publisher 2002 and its send severel reports to microsft during working.

thanks in advance

rimzan
 

A:explorer error report

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RELEVANCY SCORE 73.2

Okay so everytime i open IE there is a little popup that says globalroot/systemroot/system32ESQUL...and some random letters. I need some help getting rid of whatever is causing this because my Norton will not even scan and i think that has something to do with it. please help.

A:Bad Image report for internet explorer on vista

Judging from a Google search and hits like this http://community.norton.com/norton/board/m...thread.id=19019 computer is infected, ESQUL rootkit they say, so post in other forum asap - in case those who move post miss this. Think this where you should go http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

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RELEVANCY SCORE 73.2

hi people, my first post, need some help, downloaded IE9 earlier on, saw the reviews and speed/frame tests and was impressed, downloaded it, installed it..

http://img.photobucket.com/albums/v674/manutd4ever/problem-3.jpg

now this is a screen shot of the message i get when i click on the IE9 button at the bottom left hand side of the screen..i click check online for solution and nothing, i then click close program and nothing, it just keeps popping back up with that message about solution, even if i terminate the program in task manager, just keeps popping back up with that message..then after a while it dissapears or i end up just loging out and back in...however if i right click on the IE shortcut menu pops up and you can choose 'start inprivate browsing' if i select that internet explorer 9 works, a treat, its probably one of the best web browsers ive ever used...now my brother on his laptop installed it just 10mins ago and viola same problem?? is this common? or is some sort of bug they need to fix or what? im confused so any help or advice would be much appreciated...i know there will be times when i forget to right click on the shortcut and i'll be sat there for 20 mins trying to shut down IE lol.
 

A:Internet explorer sending me round the twist lol

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RELEVANCY SCORE 73.2

Hello,
Our company  website contains a collection firmware and executable for our customers to download. Customers running Chrome, Firefox, or early versions of the IE have no issues. Customers running IE11 and
Edge on Windows 10 report that .exe files download properly, but the firmware files with a custom extension do not. Instead, IE11 opens a new tab and the new window contains a little "X" icon. That's it. Nothing in the Download area. 
Some of our more adventurous customers searched through there Temporary Internet folders and found the firmware files stored as .ICO files. When the files were copied out and renamed back to to the proper extension
(the main part of the name was correct), our product read the files just file. Any idea why are the files getting their extension changed to .ICO and why are they not appearing in the download area. This is affecting multiple customers.
Thanks!

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RELEVANCY SCORE 73.2

hi i'm using XP home and normal explorer 6.0 to access the netavg is my anti-virus and has found no bugsmy firewall is zonealarm freemy problem is that whenever i try to open multiple explorers i get the message 'internet explorer error report'with the option to debug, don't send report and send report to microsoft.it ONLY happens when i right click a link and select 'open browser in new window' (that window causes my problem to occur) OR click a link that re-directs me using a new browser...it gives me the error report and closes any browser windows i have openthis started when i had a new graphics card installedi assume the problem is related to this, but i have no idea what to doplease helpthanks in advance for any help you may offer(Moderator edit: thread moved to more appropriate forum. jgweed)

A:Explorer Error Report Problems

Try running System File Checker. Have your XP CD ready if you have one, because it will check and replace any corrupted files. Go to your Start button, then Run and type in

cmd

and hit enter. Then, in the DOS emulator that pops up, type

sfc /scannow

and hit enter.

The System File Checker will scan for corrupted files and replace them from the CD if necessary.

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RELEVANCY SCORE 73.2

I have tried installing (and d-loading drivers) 2 different NICs. I have the ability to connect to my network with out any problems. I am also able to connect to the Internet for a brief period of time, until i get an "IEXPLORE" error:

IEXPLORE caused an invalid page fault in
module <unknown> at 0000:baba473c.
Registers:
EAX=0047fe6c CS=0167 EIP=baba473c EFLGS=00010282
EBX=00000000 SS=016f ESP=0058d8b8 EBP=0058d8cc
ECX=012186ec DS=016f ESI=01212c90 FS=34ef
EDX=01218688 ES=016f EDI=01218660 GS=0000
Bytes at CS:EIP:

I also get an "EXPLORER" error, when trying to access folders on my computer:

EXPLORER caused an invalid page fault in
module MSHTML.DLL at 0167:7ae0d386.
Registers:
EAX=00c8f4c0 CS=0167 EIP=7ae0d386 EFLGS=00010246
EBX=00000001 SS=016f ESP=00c8f064 EBP=00c8f63c
ECX=00000000 DS=016f ESI=00c8f388 FS=38d7
EDX=00c8f388 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 57 04 8b 0f 52 e8 14 da f2 ff 8b 40 24 89 46
Stack dump:
00c8f718 0132c270 00000001 7ad502fd 00c8f4c0 00000000 0132c270 00000001 00c8f10c 01828030 017514c4 017514c4 00c8f084 00000000 00c8fa0c bffc05b4

And now, when I reboot my computer i get a "MSGSRV32" error as well:

MSGSRV32 executed an invalid instruction in module MMSYSTEM.DLL at 0003:000034a6
Registers:
EAX=lef70001 CS=lef7 EIP=000034a6 EFLGS=00000212.........etc........

I originally thought the problem was associated to the first NIC that i installed, however i tried installing a new NIC, and i started expe... Read more

A:Solved: IEXPLORE/EXPLORER error, think its the NIC + Internet Explorer??

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RELEVANCY SCORE 73.2

after i downloaded internet explorer version 7.0, i restarted my computer as per direction, but after it restarted nothing will load and it says there is an explorer.exe error.
WHAT CAN I DO TO FIX THIS???
 

A:explorer.exe error post-Internet Explorer download

probably the exe file is corupted...try uninstalling IE7 from the add/remove proggram. Then try downloading it again to re-install.
 

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RELEVANCY SCORE 72.8

Hi, i am new at this, so bear with me lol

We have just moved our XP computer into the living room, and connected it to a 58kb dial-up connection. We installed AVG 8 and everything was running fine

Now we've installed Windows Live OneCare Family safety on the machine so we can monitor my borther and sisters internet usage.

Now, the computer runs extremely slowely, Windows Explorer continually crashes, meaning we have great difficulty opening My Documents, and My Computer or anything that requires Explorer to open

As well as this, now the internet is majorly slow... even for bloomin dial-up, we used to get at least 9kbps, but now its shot down to between 2.5 and 1.5 kbps

AVG is now continuously scanning... even outside of scheduled scans, and constantly wants to update :S

And finally, i have now noticed that small files i dont use very frequently have begun to dissapear from the system!!! music files, images, word docs etc.

We have tried defragging it, scandisk, using AdAware SE Personal 2005, AVG Scans, and they all come up with negligeable results.

As well as this, now the pc wont install files for Trend Micro Online scans to run... so we cant even work it out that way :S

I have a suspicion this could be something to do with OneCare, or Multiple Viruses in the system that have somehow hidden themselves from AVG

PLEASE PLEASE HELP!!!

A:WINDOWS EXPLORER CRASHING (not internet explorer) INTERNET SLOW, FILES VANISHING

This sounds like a virus, have you tried running a hijackthis log?

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RELEVANCY SCORE 72.8

It works, its just that when i close, i get that message.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:03:43 PM, on 11/17/2009
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\NetZero\qsacc\x1exec.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://... Read more

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RELEVANCY SCORE 72.8

Im using XP and have IE6 SP1. So far the message only occurs when i exist the browser. I don't have a problem with firefox or any other browser.

A:an error occured in internet explorer. internet explorer will now close

Why do you only have SP1?

You have to update.

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RELEVANCY SCORE 72.4

Good Morning,
When i try Send page by email through Internet Explorer 6, XP PRO SP2,
Internet Explorer will open my Outlook and i am able to send the page. however when i try to close the page i needed to send IE frezzes up.
any idea whats going on?
I aprreciate it!!
 

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