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Accessing a Free Agent-320 external drive

Q: Accessing a Free Agent-320 external drive

I have a Seagate Free Agent-320 external drive. When I try to access it, it keeps asking me 'to insert a disc'. I believe I need a boot sectore on the drivem but don't know how to install one, if I can't access the drive. What's up

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Preferred Solution: Accessing a Free Agent-320 external drive

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Free Agent external drive does not show in computer with other drives.
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not…check the device list….for any Free Agent device……double click…and check driver…. No driver installed? Update does not work? On the driver tab….click uninstall device.
Shut down computer. Unplug Free agent USB and power at the drive.
Reboot computer. As it is rebooting…..plug in the power cord…. Wait a minute or two….then plug in USB cord.

Windows will “found new device” ….. Just let the computer complete the reboot.
Then go to the device manager. Chances are..you will find Free Agent in the drives….and in the USB list of devices. Open windows explorer….and you should see you Free Agent as a drive.
Windows will ask you to install manufacturer disk. You have no disk…non needed. Windows has installed the device. Just click on close. I you keep getting windows wants to install device…..ignore it. You can click on “don’t ask again”. (That is if your Free Agent drive is showing in the device manager as a disk…and in windows explorer….along with your other drive or drives.)
If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
(You may think it is not working….or that it has gone bad. Try this before you try to return.)
Seagate Tools…the new version….does not recognize to diagnose the Free Agent….
I have not tried Seagate Tools after gett... Read more

A:Seagate Free Agent External Drive

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Hey, my 1TB Seagate Free Agent USB Ext. Hard drive is not powering up when it is plugged in. I've tried switching out USB cords, but still nothing happens. I haven't found an interchangeable power cord yet so that may be where the problem is, but what happens is I have it plugged into the wall and the usb into the usb port on my laptop and the hard drive doesn't even turn on and/or show up under my drives. Is this fixable or am I screwed? Thanks!

A:Seagate Free Agent 1TB External Hard Drive not powering up

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Recently installed Vista Home Premium 64-bit. Almost immediately started having problems with my Free Agent 500GB external hard drive:

not showing at all in My Computer
showed, indicating 100GB used, but when I clicked on it, said "empty"
Light blinking on FA
FA will not shut down when PC shuts down

I followed directions from a Forum and unplugged FA, shut down PC, replugged FA, and it worked fine, showing up with all contents, until next boot up, when one or more of the above problems reoccurred.

I HAVE been getting a Windows message about a USB port not working, but have assumed this referred to my front case USB ports....don't know if there's a connection or not.

Right now, the FA drive is not recognized in My Computer, light on FA is blinking.....HELP

A:Free Agent external hard drive not recognized by Vista

Problem solved....after reading similar posts here and elsewhere, figured it had to be a connectivity issue. I finally disconnected the AC adapter cord from the drive itself, reconnected, rebooted, and the Free Agent has been recognized and working fine for 4 days now....

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how do i install external hard drive?

A:lost driver for free agent go external hard drive

You should be able to just plug it in and go.

However, if that doesn't work, plug it in and right-click on My Computer, then click "manage" from the drop-down menu. After that, find "Device Manager" in the left sidebar, and click on that. See if there are any yellow question marks that look like this:

If you do, you need to update the driver. That can be found on the Free Agent Go website, however I will need to know what model hard drive you have.

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I have a Seagate Free Agent desktop external HD.
I don't know how to use it! I plugged it in and it appears to have imported all of my photos.

How do I back up my files? I have no instructions and thought it would prompt me on what to do. I hasn't. I also do not see it's icon on my desktop, just at the bottom of the screen
Toshiba Satellite with Vista home premium.
I am not computer savvy but use it 8-10 hrs a day, so really need to know how to back up files.
Thank you for your help.

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2310 @ 1.46GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2038 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 112970 MB, Free - 37620 MB; E: Total - 476937 MB, Free - 468391 MB;
Motherboard: TOSHIBA, Satellite L45, 1.0 , BSN12345678901234567
Antivirus: Norton AntiVirus, Updated and Enabled

A:Seagate Free Agent external HD

Have you looked at the Seagate Tutorials ??? >> Here

I do not use any backup software .. But just Copy > Paste anything I want to backup to my External(s)..
As I collect or create it.

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My External segate 500 gb free agent hard disk infected Bloodhound.Packed.Jmp virus i have remove virus my computer but it cannot deleted from external hardisk, can any body help me out to overcome this problem

A:External Segate 500 Gb Free Agent Hard Disk Infected Bloodhound.packed.jmp Virus

I'm not too sure about manual removal myself, but I found the removal section of it's Symantec article here.http://www.symantec.com/security_response/...-99&tabid=3

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my free agent drive wont work anymore i was wondering how to fix it

A:my free agent drive

Is there a specific error message? Is it not detected by your computer? Have you tried connecting it via a different computer. Can you hear it spinning?

More details please! Thanks!

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Hello, I am not sure if this is the right forum to post my issue, so please forgive me if I am in the wrong forum but I am so desperate to fix this issue. I have t computers with very good size harrdrives. What I want to do is to save my work my daily work on a external drive that I bought, I bought the Maxtor® Backup and OneTouch™ 1TB capacity. Since it is a usb port I can place it in any pc, but the purpose of this was to set it on one which I did and be able to copy my work from both pcs. I can see it on the pc that is installed, but when I go to other pc. I can not. What can I do? or how can I be able to set it the drive to be abel to save from both pcs? please help me.

thank you.

There is network on both pcs too.

A:accessing external drive

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I have a Seagate BUP Slimline 1TB external drive, all was working well, but I think I have pulled it out while it was "reading"

External drive shows in device manager and properties says its working properly

Nothing showing in Explorer or My Computer
Nothing showing in Disk Management

I have tried right clicking it within device manager to try and force it to disable/enable or update driver or uninstall and it just hangs indefinitely.

I have downloaded a couple of data recovery programs but they don't see the drive.

I have plugged the external into my sons desktop and it's not seen there either.

Does anyone know of a fix for this? or have I rendered it useless?

Any help would be much appreciated.

A:Help accessing external hard drive

Hi @3billy3!

Since the drive appears in Device Manager you can try to boot with Linux Live CD and see if you can access the data stored on it. In order to do that just follow these steps:

1. Download/burn the ISO image to a CD or USB.
2. Change the boot order to the media you burned the Linux on.
3. Once it loads, you could try and mount the drive (or if Linux can read it, it will mount by itself) and see if it is recognized. In case it is - transfer the data.

Once the information is stored on another location you can run a diagnostic test on the external with the manufacturer tool and see if anything wrong will be detected. In case there is you can RMA it back and get a replacement unit if it's still under warranty.

Hope this helps and let me know how it went. Feel free to upload some screenshots as well so I can take a look.

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I'm having problems getting access to my external HD Drive. It was working fine up until my latest anti-virus scan. The scan detected a virus in the file F:\System Volume Information\_restore{F2FFC22D-1275-9E92-FCAC28809F76}\RP253\A0069026.exe and then deleted the file to prevent further infection (I use AVG free edition as my anti-virus). On my next reboot I could not get the drive to work anymore.

It still gets detected, the "Safely Remove Hardware" icon appears in the system tray and the device appears in the device manager (and it's properties window says there is no problems with it). However, the device is slow to load and I cannot get it to appear in either My Computer or Windows Explorer (both windows simply crash if I try to access them with the drive switched on), and trying the shortcut to it on my desktop tells me the drive is unavailable.

Is there any way to fix this problem without losing any data? The drive is a Maxtor One Touch 250GB if that helps any.

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I have an external hard drive that is connected to a laptop. I want to be able to view/access the files on that hard drive w/o physically having to be at the laptop it is connected to. Is my best bet for this to just set the drive as "shared" on my network so I can see the files from any computer connected to the network?
EDIT ---
2 machines are Win 7, 3 are Windows 8, we are behind different domains and connected to different workgroups, which I am sure throws a big wrench into things.

A:Accessing External Hard Drive

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Trying to access a external USB Hard Drive wirelessly. It is wired by USB to a Win XP SP2 Home desktop wired to a Linksys w 54G router. I'm trying to access it wirelessly with a Laptop Win XP SP 2 Home. I can access other files and/or printers on the desktop with no problem. I have checkmarked the correct things in the Shared tab of the drive, and it shows in the folder that opens when I access the desktop from the laptop. The error message is twofold: "You may not have permissions to access this folder" and "Not enough server storage to process this command". Occasionally I also get "The network path is not found".

A:Wirelessly Accessing External USB Drive

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I just updated my computer to Windows XP which use at least a third of my rather small hard drive. I realize that external hard drives are usually used for storage but I was wondering if there is an application or method to use an external hard drive to hold and launch some of the programs I usually would have installed on my hard drive?

A:Accessing programs from external hard drive

No problem as long as the drivers for the drive are always loaded before the programs from it.
Any program can be installed to a different drive - it is an option on the program install.

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So I have a 75 gig firewire drive (Ganite FireVue 1394-IDE Bridge LUN0 IEEE 1394 SBP2 Device) that I used for video capturing with Mac computers. I would now like to use it on my PC.

The hardware manager shows that both my Firewire card and my drive are working properly and have updated drivers.

However, I have no idea how to access the drive! I thought it would appear in My Computer like a plug and play device would. But this is not the case.

It shows up in the Disk Management as the following:
"Disk 2: Unknown 71.59 GB Online" and "71.59 GB Unallocated". It has that little minus sign in a red circle on top of the icon. But I never used disk management, nor if I should. There are some files on the drive.

Enough babble! Can you help me get at my drive?

A:Problems accessing external firewire drive

it is formatted for macs you need it formatted for pcs, i think macs can read pc file system but pcs cannot read mac file system so what you do is put your info back on the mac and reformat drive with the pc than move files back to the drive than the pc can read it.

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I bought a DELL labtop Inspiron 5052 over two years ago. It got XP Home version. A couple of weeks ago, a cup of coffee was spilled on my laptop. I took it to a computer shop. They contacted Dell and tried to order the labtop motherboard but to no avail as Dell has discontinued manufacturing this type. The warranty is only 1 year. So I decided to use it for spare parts. What 's an expensive cup of coffee ($3500.00) !!! Ouch....!!!

After removing the hard drive (60Gb) from the labtop, I made it as an external USB type hard drive. It was a perfect solution as at least I can save the data. But the fun was a short one as I now experience something to do with 'file access'. Connecting the external hard drive to my PC, I can see all the files and folders on it. The problem is on my Dell laptop I have 2 users setup under Document and Setting. One of the user logon (userA) enforces password while the the other (userB) enfoces no password for logging on. I can open files from userB with no problem but can not open files or folders from userA. It says "Access denied" or "file inaccessible". Is there a way to overcome this ?

Thank you in anticipation, folks !!!

A:Accessing files from external hard drive

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western digital 160GB hard drive inside an external usb2.0 enclosure from bytecc.com is constantly being accessed. i can't "legally" unplug it from my box with the "safely unplug hardware" icon from taskbar. gives error: "The Device 'Generic Volume' cannot be stopped because a program is still accessing it" and the access light on the enclosure comfirms that it is being accessed but i dont know why or by what. my AVG anti-virus perhaps? there doesn't appear to be any loss of data when i just unplug without the "safely unplug hardware" icon but id like to figure out how to stop this unknown application from constantly accessing my hard drive because i have another external drive from buslink (80gb usb1.1) that unplugs and plugs fine.

my reason for suspecting AVG anti-virus is that when i plug i in, almost immediately, an AVGsomethingoranother.dat file and a hidden folder with AVg in its name appear on the drive. the .dat file is onle a couple kbytes.


thanks in advance for any help provided.

A:constantly accessing external hard drive

Are any programs installed directly to it rather than just using it for storage? If so any one of them if running can cause a problem. Another test you can do is do an msconfig and pick to bootup with certain things enabled or disabled. this will givey ou a list of the running things and what may be accessing the drive.

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Ok, well I dropped my external hard drive and am now having trouble accessing it on my computer. When I plug it in it makes this strange series of beeps. Kind of hard to explain. But anyways after that stops the icon in the bottom right corner appears letting me know that the computer has recognized the hard drive and is giving me the option to safely remove the device. So this is where the trouble starts. When I go to my computer, my external is nowhere to be found. It is listed in the device manager, but I still can't access it. I have tried updating the driver and rolling it back. Still nothing. I am hoping that the hard drive isn't fried and perhaps the enclosure is having trouble connecting the drive to the computer. I have a ton of music on it so I'm praying that I can get this squared away. Any help would be much appreciated. Thank you.

A:Trouble Accessing External Hard drive

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I recently tried to create a recovery disk for my Lenovo ideacentre desktop, which is running Windows 10. I had inserted a USB flashdrive but for some unknown reason it chose to create the recovery disk on a 3TB external drive instead. The attempt to create the recovery drive failed and, to add insult to injury, it messed with my external drive (a MyBook) so that it now only shows 31GB as its size. I've deleted the partial files from the 10% of the drive that I can access, and I'm fairly certain that the remaining files are still physically on the drive but I don't know how to return the drive to its previous state.

Please advise.

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Hello everyone,
I have a WD passport 1 terrabyte external hard drive. I brought it abroad with me and transfered some files from it to my sister's computer and when I tried plugging it into my computer at home again it gives me the error: "You need to format disk drive G: before you can use it". Also whenever I plug it in it makes my computer so slow that I cannot do anything on it. So I tried downloading Partition Table Doctor and I cannot actually use it because it is so slow that it won't load my external hard drive when I plug it in. My sister's OS is WIndows 7 and I have Vista. Anyway, please help! I will gladly give more information, whatever is needed.

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Ok, I just got a new external hard drive enclosure and a new hard drive to go inside it. I just removed the hard drive to put in a formerly working hard drive that used to be a master hard drive inside my system. I want to access the My Documents folder in the former hard drive and put them on my current hard drive so I can wipe the former hard drive and use it in my system. Does anyone know how I can access this My Documents folder? Every time I go to {Hard drive letter}/Documents and Settings/{User Name}/, it says that access is denied . How do I get around this message. (I already tried going to Properties and remove the "Read Only" check mark. Didn't work.) Could someone please help?

A:Accessing My Documents on External Hard Drive

log in as admin and not as your regular name, most likely the system thinks your a diff. user, see if u can change the filer permissions on the folders

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I am new to this site so forgive me for not searching for my answer before posing the problem.

A month ago my five year old Dell running ceased Windows XP SP3 ceased booting. I ended up buying a new machine, Dell running Windows 7. Since the old machine will not boot, I have connected the old hard drive to the new machine because I need many of the files saved there. The problem seems to be entering the hard drive with access as if it were the primary source (Windows XP login and administrator PW). The new machine does recognize the drive and all the files however due to "security restrictions" I can not even view a photo from the old drive.

Is there a way I can access the old drive's files? Ideally, I would like to even to be able to access my email accounts from the old drive so I can transfer files which had been "saved to this machine" so I can transfer them to the server and in turn save them to the new machine.

I am not sure if it is possible but if I were able to create a back door remote access (without being able to initiate it from the old computer) I think I may be able to get what I need and want - like my iTunes, photos, etc...

Any help will be much appreciated, thanks

A:Accessing an internal hard drive as if it is external.

You simply need to take ownership of the files, see here: http://www.blogsdna.com/2159/how-to...sions-to-access-files-folder-in-windows-7.htm

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I took some video with my Sony Handycam and imported it onto my external hard drive with my desktop computer. This desktop uses Vista home premium 64 bit OS.

Now when I connect my external hard drive to an older computer, I can only hear the audio with Windows Media Player but cannot see the video.

Is there something I have to do to my older, Windows XP computer to be able to view this or is that impossible since it was imported with a 64bit pc?

A:Accessing MPEG on external hard drive

Copy it to your hard drive.

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I just installed an external hard drive (3.5" drive connected to and powered by a USB port). My XP Pro PC recognized it, did a search for drivers and gave me a "your new device has been installed and is ready for use" message.

When I look in Device Manager, I see it as a "USB Mass Storage Device" -- I verified this by unplugging it and plugging it back in .... the device disappeared and reappeared in Device Manager. When I click on it in Device Manager, it says "The Device Is Working Properly" and that it's Location: Location 0 (USB to IDE).

My problem? I can't access it ! When I look under "My Computer", I don't see it there ... all I have is the same drives I had before installing the external hard drive. Here's the list:

Note: C and D are partitions of the same Master drive on my first IDE controller

which is the Slave on the first IDE controller


my DVD drive and DVD-RW drive on the second IDE controller (Master and Slave)

Any ideas, folks?

A:Problem accessing new external USB hard drive

Right click on My Computer, Manage, Disk Management. Find the drive in the graphic display, you can partition and format it there. After that, it shows up in My Computer.

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roperty > I can no longer access my D: drive (1 TB Seagate HDD, connected via USB) used for storing my file backups. From Windows Explorer I get the message of "D:\ is not accessible". In FreeCommander file manager I can see the drive, but previusly I got the message of "The disk structure is corrupted and unreadable", and now no folders or files visible and CHKDSK D: /r (or any other variant) run from there abends.

However, I can see all the folders and files on the drive in Command Prompt using dir D: and lower level dirs. Device Manager says "This device is working properly" and the driver is up to date, while Disk Management says that it is a Healthy Primary partition, but when trying to run Properties >Tools > Check it abends with the message of "The disk check could not be performed because Windows can't access the disk".

From this I assume that the problem is in Windows 10 rather than the hardware. My OS has been acting weird for some time now, but I've ran SFC /scannow and that came back clean.

Help, how do I get my drive back?


PS. SysInfo output, which curiously does not show myD: drive:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3967 Mb
Graphics Card: Intel(R) HD Graphics, 2047 Mb
Hard Drives: C: 917 GB (693 GB Free); G: ... Read more

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I am having a similar problem where a partition is not accessible and when I click on properties I get a message that recycle bin is corrupted. I have a win7 OEM Home edition and one feature that I do not see is the security tab in Properties that many of you have mentioned as a means to resolve this issue.
Any suggestions are much appreciated.
Thanks in advance for any and all considerations in this matter.

A:I am having trouble accessing a partition on an external drive.

I am having trouble accessing a partition on an external drive. Other partitions on that drive are accessible. When I click on properties for that partition, I get an message saying that the recycle bin is corrupted, do i want to empty it? I saw elsewhere in forums that others were having similar problem and that this was recommended as a solution. I downloaded the zip file, followed the instructions and when I click on properties for that partition I still do not get the option of taking ownership.
Will try rebooting to see if that helps. Otherwise any and all consideration in this matter is appreciated.

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I recently had issues with a computer and needed to get a new one, but was able to save the hard drive from the old and use as an external (it had everything on it, and I didn't back it up!!!). Anyway, I purchased a Dynex external hard disc case, hooked it up to the new computer and it accesses only half of the stuff. It apepars that the things on the external that had a password to access it will now allow to me access. My computer is telling me I "do not have permission to access that file". How can I gain access to those files that I was able to access on the other computer. Its the same hard drive. Is there a way to enter the sign-on/password info so that I access the "protected" stuff. (They were really only microsoft word documents, but thousands of them, as well as digital voice files). I've already tried the "properties, Security, Owner, change ownership"....thing. Didn't work.
Thanks , Kate

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I have an older 30 GB SATA drive (FAT format) that I use for backups via USB. It works fine when I connect it to my Mac. When I connect it to my XP SP2 computer, device manager shows it's there without any conflict, yet I have no way to access it - there is no icon under My Computer for it.


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I've been using a 1TB FreeAgent Drive as a system backup since early 2009. It's worked fine all that time. I've never had any problems with it. Several days ago, our home suffered a momentary (3-5 seconds) power failure while I was using my computer, shutting everything down. When I rebooted the computer, everything was working normally, EXCEPT for the FreeAgent Drive.

Under normal circumstances, it boots up with the computer, emitting that familiar whine as its logo lights up. Since the power failure, it refuses to activate. The device emits the telltale whining noise, but it does not light up, and clicks off, only to continue this cycle in an endless loop until either I shut off the computer or unplug the drive. Because the device is not active, the computer doesn't recognize that it's plugged into the USB port. I have my entire music library, hundreds of important documents, family photos and home movies in this drive, and if it's a lost cause, I might just break down in tears.

Does anybody know what exactly is wrong with my FreeAgent Drive, and if so, is there anything I can do to salvage my data without spending hundreds of dollars on a professional recovery service?


A:Seagate Free Agent Desk Drive Problem

First of all, files that you don't have backed up are files you should expect to lose. And the worst place possible to store them is on a drive like that which fails easier than any other that exist.

Since all drives will fail, you probably just lost your files sooner than later.

The power surge likely fried something. It may be the drive electronics, or just the case. It can cost into the $1000's to get files off the drive if the drive is affected. But you may be able to get them if it is just the case. But you will have to remove the drive from the case and attach it to another machine, either internally, or through an adapter for USB.

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HI . I'll try and make is as short as possible .

I bought the drive came home and installed in on a PC with XP SP_2.
Stated the machine and it took forever to load up windows ( not normally like this )
Went to start to transfer files over , and no disc to be found anywhere (?)
Start/MyPc/properties/hardwareTab/device manager/ and there is nothing to indicate there is a USB hd connected to my machine .
right click mypc/manage/discManagement and still no disc shows up in the menu .(?)
restart the PC .
NOW for the first time ever my pc takes forever to shut down and restart .
when the pc restarts repeat the above and still no disc to be found anywhere .
while plugged in and connected to the machine i unplug the power to the drive and plug it back in , now outta nowhere XP says it has found a new Seagate drive . YAY right , wrong !
i restart my machine and the slow shutDown and restart is still happening ( thumbs down )
when the pc restarts ( finally ) i check the shortCut i made for the HD on my desktop , no hd icon just a grey box with a Question mark . so i unplug and plug the power cable as i did before and bang there it is again ( the hd )

no with this going now i copy over about 100GB which i desperatly need off another internal drive i have ( backed up ) .
well i start to copy and receive an error " Delayed copy failure" bubble from the system tray . Im not the best pc tech but i can hold my own ,and i have never had any problems with this pc . now outta n... Read more

A:Solved: Seagte free Agent 250GB USB drive .

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All the data is gone, you cant read or add to files on the seagate free agent drive. It says 83.4 GIG is in use and 65.6 GIG is free so the data is there it just wont read it.

It says it cant find, the files are there:

the error message is "Windows cannot find 'F\StartCeedo.exe. MAke sure you typed the name correctly, and then try again. To rearch for the file, click the start button and click search"

Install FreeAgent Tools.exe

The following folders are empty and cannot be read or added to:

My Documents
User Manuals

what is wrong and how can I fix it? PLEASE HELP ME

A:I have lost all the data on my seagate free agent drive

This is one suggestion off of WD. (the .exe file should be there)
The second is to download the 30 day trial copy of software. Not being real familar with this particular software or drive it's the best shot I can take. Jazz

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I have a Dell Inspiron with the the new Windows Visa OS. I'm attempting to use my LaCie d2 Hard Drive Extreme (160gb). When i plug it in the computer only partially recognizes it. If I go to "manage" my computer and then storage, the device appears there. it doesn't, however, appear under the My Computer main page (the one with the main internal drive, and the cd/dvd drive...etc.)

Any ideas why the computer isn't allowing me to access the drive? If so, what do i do?

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I'm wondering if anyone can help me out here; I have a strange situation.
I'm running Windows 8 and I have an external hard drive that won't let me access 900GB or so of its 1TB. The drive mounts about 10GB, and the rest is nowhere to be found. If I go into Disk Manager I can see both of them: the 10GB reads as K:, FAT32, healthy, active, and primary partition, while the other 900 reads as healthy and primary partition, no letter or anything else. If I right-click it, my only options are delete volume and help. It's brand new, and the 900GB has nothing on it.
Here's the catch: it's not my hard drive. This hard drive actually has to go back to a Mac user, NOT a Windows user, to reiterate. I've only got so long with this thing and I have to put some files on it. How can I make this 900GB usable for me so I can put files on it, and then usable for a Mac user?
I'll provide any information you need. Thanks!

A:Problem accessing a partition on an external hard drive

the mac part is what got me to my answer, it is because that 900GB partition most likely in format mac os journaled and not seeable by windows at all and never will be it has to be fat 32, NTFS (which a mac can't write too without special drivers), or ExFAT which if you are sure that there is nothing on it then you can delete the whole partition setup of it and format the whole thing to ExFat as that is something mac and windows can read and write too.

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I'm facing a big problem with my Simpleshare 160 GB hard drive and Windows Vista. Here is the situation. I have two machines in network and both of them have more or less the same configuration. Both have Intel Pentium 4 2.66 Ghz processor and 1 GB ram. But the one in which i am having a problem right now also has 256 MB Nvidia Geforce Graphics card(6600).
I have been using Vista for quite sometime now. But this time when i thought that my machine is becoming slow i formatted it and since then the issue with my External Hard drive has come up. The access to the folders are very slow and if i want to install an application it takes ages to show up. I must tell at this point that My Simpleshare is connected to both the machines and in the other machine there is no problem at all..So at this point i can say its not a Generic Windows Vista and Simpleshare drive clash.It is very specific to one of my machines. i tried the following things:
1. Tried bringing up my machine in Selective startup mode. In this mode i deselected all the services(except for those which are required for networking) in Windows Vista and disabled all the startup items. Still the issue persisted

2. At this moment my External hard drive is connected through a router to two of my machines. This time i connected my external hard drive directly bypassing my Switch to make sure there is no problem with my Netgear Switch.

3. In Windows Xp this external hard drive works fine. I tried that since i have two op... Read more

A:Trouble accessing Simpleshare External Hard Drive

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Thanks for your cooperation.

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My wife's Windows 10 laptop died but the data on the hard drive is still mostly intact. I was able to use an external SATA adapter to connect the hard drive from her laptop to another system and I was able to transfer most of the data. Unfortunately, if I try to access her pictures or anything else in the user folder I get an error saying those files can only be accessed by her (PC name\username). How can I recover those files?

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HELP!!!  My external hard drive was damaged in a move and the USB port that attaches to the computer has become detached from the card that has the SimpleSave software on in order to access the data on the hard drive.  I have looked everywhere to find out how I can access this data without it, but no answers.  I need to purchase a new card with the USB port on it but cannot get through to HP Customer Service.  Can anyone help me in order to retrieve my data onto a new external hard drive.

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I have an external USB hard drive with only a basic DOS OS and lots of documents I archive. When I plug it into a USB port on my computer running Windows xp sp3 it detects the drive, then undetects it, then detects it again, then undetects it, etc. It keeps going back and forth so I never have a chance to access the drive before it disappears again. I've tried different USB cables and ports. How can I get it to be recognized and stay recognized?

A:Windows xp problem accessing external USB hard drive

Hello, and welcome to TSG.

I suggest you check the connections inside the drive's casing.


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Okay I have a problem with my 2TB Clickfree C6 Harddrive, When I first got the drive I just plugged it in and I could browse all the files much like a usb stick, I ended up installing the software that comes with it and updated it, Now it wants to act as a back up device and just back up all my files, my problem now is it has changed for some reason to - H: CF_LINUX and only 196MB where it used to say H: Removable Drive with 2TB .. I know this sounds very complicated, I'm thinking I can reformat the drive but I would lose all the files I had on the drive, which would be bad seeing is how I backed up everything I had then deleted off the computer, Hense the purpose of a External hard drive. If anyone knows what is the problem please help.

Okay basically, I want my drive to be set back to a Removable Drive with 2TB like i had it before
just confused why it is set to CF_LINUX only 196MB FAT32

and if anyone knows if the files have been deleted

A:External Hard Drive (Clickfree) Having Problems Accessing

Do not initiate or format the drive for any reason unless you can back up all the data on it.

Lesson learned: Do not install the "bloat-ware" that comes with these external drives. W7 can handle all of the functions in this redundant software. And if you were to be unhappy with Windows functionality, there are much better, stand alone programs that you could use instead.
Can you see your data on the drive when looking in Windows Explorer?
With the drive connected, could you post a screenshot of the Disk Management screen here?
Do you recall the software doing a backup during or after you installed it?

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I have been having on going problems with a Seagate Free Agent go 500 GB external USB drive and pretty much any computer that it is attached to. This is the second drive that I have had after having the first one replaced I seem to be having the same or similar problems. Basically the drive was working fine and then it basically over night everything went wrong. When hooked up I cannot operate any software, remove the drive, check disk management or reboot the system. I cannot boot the system with the drive attached, it stalls. I cannot even safely remove the drive without forcing the computer to shut down with the power button, as soon as the drive is no longer attached all programs immediately respond like nothing ever happened. I have seen similar situations described on several different boards but no one seems to have any solutions. Any help would be appreciated.

A:Problems with Seagate Free Agent Go 500GB drive and Windows 7

Try a USB "Y" splitter where you pull the power for the drive off two USB ports rather than one and see if the problem continues.

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Bought me a 320 GB Free Agent external drive by Seagate. Plugged it in to USB 2.0 port; works flawlessly. Problem is, when I shut down and reboot the computer, it seems to interrupt the boot up process, causing a black screen, and stopping the boot process right there. I made sure that it wasn't included in the boot devices in the BIOS, and this boot up problem happens only about 50% of the time. If I unplug the drive, it'll boot up fine almost 100% of the time. Any idea what could be happening here? I'm running XP home, with 1.5 G of memory, and two internal 80 GB HD's. I tried plugging this drive directly into the tower, and into a hub - same problem either way. (Actually seemed to occur more frequently when plugged directly into the tower.)

The site's tech support pages have no drivers to update (plug and play), and doesn't tackle this problem.

A:Seagate Free Agent Drive causing boot up problems

This is probably a BIOS issue. I have two systems here, (the two newest), that have the same issue. When I boot with a USB device attached, the BIOS gets confused about what device to boot, and there's nothing in the BIOS setup that will make it right.

Do what my doctor prescribes for issues like this: "If it hurts when you do that, don't do that".

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All the data is gone, you cant read or add to files on the seagate free agent drive. It says 83.4 GIG is in use and 65.6 GIG is free so the data is there it just wont read it.

It says it cant find, the files are there:

the error message is "Windows cannot find 'F\StartCeedo.exe. MAke sure you typed the name correctly, and then try again. Tio rearch for the file, lcikc the start button and click search"

Install FreeAgent Tools.exe

The following folders are empty and cannot be read or added to:

My Documents
User Manuals

what is wrong and how can I fix it? PLEASE HELP ME

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I am having problems accessing a newly installed external hard drive. Keep getting the "windows explorer has encountered a problem" message , after which my computer goes back to my desktop. Everything else seems to run correctly. Please note that I am a noob about these things. Please help. I can move content onto the drive succesfully, it's just opening it without resets or freezes that is causing the problems. thank you in advance.

A:Windows Explorer Problems When Accessing External Hard Drive

Is this a hard drive that you bought pre-configured, or is it a hard drive that you've bought a drive caddy for? If it's pre-configured, then I'd suspect an issue with the hardware of the external drive. If it's your caddy, then I'd suggest checking the jumper settings on the hard drive to ensure that they're correctly set.

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I've been having a problem with my Lacie 1TB external HDD for some time now. I'll just precise that it's a USB 2.0 disk and has an on/off switch. I apologize if the post is long but I'm gonna put in everything I can think of.

The disk worked fine for a few months then at one point it started hard clicking and soon after I was unable to transfer any data in or out of the disk without causing the transfer to hang after about 20s. I sent it back to Lacie for repair and, long story short, after they "lost" my disk, they sent me a brand new one, but apparently the repair centre wasn't informed so I received my old disk too, repaired. So I now have 2 similar HDDs.

My problem is

- at first, when I tried to run the format tool preloaded on the disk, to format the disk before use, it hanged and the progress bar didn't move. The only way to close the window was to shut down the disk. That happened on both disks, and they were then listed as RAW in disk manager.

- I tried to format or delete the volume using window's built in tool, but when I select my format options and click ok, it just gets back to the disk manager with the hourglass mouse pointer, as if it's doing something although there is no progress bar or anything. It just stays there for hours although it should be super fast as the disk is empty. I tried different softwares like partition magic but they just hang on "detecting devices" as soon as I turn the disk on. Same thing for disk manager... Read more

A:Windows explorer freezes when accessing external hard drive.

Hi welcome back wolvo7,
Sorry to hear of your problems.
If you have sent the repot of BSoD using this method it is OK:_
Blue Screen of Death (BSOD) Posting Instructions
If not please download this & upload report with next post.
I will inform a member of the forum BSoD experts, who when available will comment on your thread.
Meanwhile I ask you to be patient.

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My apologies if this particular problem has been posted before. I used the Search button and have even tried searching the net but have found nothing that can help me, and so I'm hoping some of you can.

My problem is that whenever I transfer files from my external hard drive (Maxtor, DiamondMax 10, 160GB) to my C drive, whilst playing music in any audio player (in any format, I believe) the playback 'lags' and sometimes even stops until the transfer is complete.

The external hard drive is farely new (I'd say about 6 months) and has been causing this problem from the start. And so I formatted my PC in hopes of solving the problem, but it hasn't.

Any ideas as to how I can stop this? Or perhaps point me in the direction to someone who can help? I've put up with this problem for quite a while now, but it would be great to finally sort it out. I use Windows XP. If there are any other details you need, let me know and I will get back to you with it.

Any help will be greatly appreciated!

A:Audio playback 'lags' when accessing external hard drive

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A problem has been plaguing me for some time now. I use a Western Digital MyWorld NAS 2Tb drive, set to Raid 1 with 1Tb live and 1Tb mirrored. I have multiple notebooks connected wirelessly to a home network. One notebook is connected via Cat 5 direct to the router. This notebook is the work PC. It also has a corporate cisco VPN client. When accessing the NAS drive with this machine I am able to explore the drive and its content and all directories. However, each time a modification is attempted, such as renaming a file or directory, or moving a directory or file to another location, the PC does a hard dump and crashes. I have spent hours with Western Digital on the phone. We have shut down all services and start up items using msconfig. All to no avail. Please help.

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This is a first for me, friends.
I have a lovely Seagate Free Agent USB-attached backup drive, which worked fine until it was out of warranty but now fails powerup.
What a dilemma since there is no other way to talk to it....

anyone have a suggestion as to what I can do to either find/fix the problem, or get the data off?

A:How to recover failed USB Hard Drive? Seagate Free Agent stopped....

I used Recuva to retrieve a few thousand images with an almost 100% success rate.

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

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