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XPS 8700 - GT635 Overheating when playing games.

Q: XPS 8700 - GT635 Overheating when playing games.

I have this PC for years, and last year my GPU started overheating (The same game I've played with 70°C was now 100°C), so I cleaned everything and Reapplied the Thermal Paste on the processor. So everything was back to normal.
But last month, it started all again, but now everything is clean. Just to make sure, I cleaned it again but when I play a game like Overwatch, when the GPU is at 70°C, the game runs on 60 frames per second. But after 10min playing, the GPU is already on 103°C and the FPS has a massive drop to 20~25. This all started last month.
Could someone help me? Please, I know it isn't supposed to be like this.
My GPU is a GT635.

RELEVANCY SCORE 200
Preferred Solution: XPS 8700 - GT635 Overheating when playing games.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: XPS 8700 - GT635 Overheating when playing games.

Try to update latest drivers and BIOS. Install pc health monitor.

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RELEVANCY SCORE 113.6

Hello there.
I bought my XPS 8700 two years ago, and it was going very well, until some months ago.
My GPU started overheating when I'm on every game. Even games I've played before that didn't overheat the GPU are now overheating it. I can't play any games because this causes the FPS to drop dramastically. I want to know what is causing this suddenly overheat, and I've already cleaned the CPU, but I don't know much about hardware, So I need help.
My system specs:
Video card: Nvidia GT635
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3,40GHz 3.40GHz
8GB RAM

A:XPS 8700 GT635 GPU Overheating

check the fan on the card. make sure it is spinning freely.
that said, if you game you might consider investing in a better graphics card.

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RELEVANCY SCORE 72.8

Hello, first time poster looking for help as I can't diagnose my issue after trying numerous things. Currently when I play a game the BSOD happens randomly, I can go a whole day without it, or it can happen frequently. It happens the most when I close or exit a game, then it'll kick to a blue screen.

I really appreciate what you guys do and I hope I followed all the instructions right on how to post my logs and stuff, here's the attachment and some basic system specs:

OS: Windows 7 Ultimate x64
I have reinstalled to this computer numerous times.

CPU: Intel Core 2 Quad q9550 @ 2.83 ghz

GPU: Radeon HD 5770

Mem: 4 Gigs of Memory

Motherboard: p5n32-e sli nforce 680i chipset

A:BSOD Playing various games, closing games, no overheating.

Before we can even begin to find the underlying cause you need to update the following drivers. Especially asacpi.sys. Yours is from 2005


Code:
ASACPI.sys 3/27/2005 10:30:36 PM
Lycosa.sys 1/18/2008 4:51:42 AM
nvm62x64.sys 10/17/2008 5:01:06 PM
netr28x.sys 2/25/2009 11:02:09 PM
How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table

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RELEVANCY SCORE 69.6

Certain games are causing my pc to just blue screen randomly now (skyrim, BFBC2). I've been monitoring my gpu and cpu temps with afterburner and aren't noticing anything out of the ordinary. Ive included and attached some event logs/dump files. Im thinking it might be my PSU. I do keep my pc running almost 24/7.

Here is my computer specs
NZXT Phantom White | [email protected] | EVGA 3G GTX660 Ti SC FTW+ | 16 Gig Corsair Vengence LP | Asus P8Z68-V Pro | Corsair H100 | NZXT 750W PSU
any help would be great.

http://speccy.piriform.com/results/6...wRRXsI77wt4G0W

Event 41, Kernal power
EventData

BugcheckCode 10
BugcheckParameter1 0x40
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0xfffff800030df018
SleepInProgress false
PowerButtonTimestamp 0
- EventData

ThermalZoneDeviceInstanceLength 21
ThermalZoneDeviceInstance ACPI\ThermalZone\TZ00
AffinityCount 1
_PSV 0
_TC1 0
_TC2 0
_TSP 0
_AC0 353
_AC1 328
_AC2 273
_AC3 273
_AC4 273
_AC5 0
_AC6 0
_AC7 0
_AC8 0
_AC9 0
_CRT 372
_HOT 0
_PSL 0000000000000000
EventData

ThermalZoneDeviceInstanceLength 21
ThermalZoneDeviceInstance ACPI\ThermalZone\TZ01
AffinityCount 1
_PSV 372
_TC1 1
_TC2 5
_TSP 1000
_AC0 0
_AC1 0
_AC2 0
_AC3 0
_AC4 0
_AC5 0
_AC6 0
_AC7 0
_AC8 0
_AC9 0
_CRT 372
_HOT 0
_PSL 0F00000000000000

A:BSOD after playing certain games. Not sure if overheating

A stray crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions . Attach the data with your reply post.

Also as you have doubt about overheating, report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

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RELEVANCY SCORE 68.8

Hello Sevenforums i got this problem playing high performance games..

When i enter the following games (below) my graphic hits 75 - 85 celcius (what worries me is the world of warcraft... It's only on HIGH and it goes to almost 90 celcius)

World of warcraft (high)
Battlefield 3 (Ultra)
Guild wars 2 (Ultra)


I was reading abit about this problem on google and saw a person telling another one that was having the same problem as me that a PSU could heat up your GPU if it is just under your GPU..

- My PSU is not far from my GPU and the fan on my PSU is almost just up against my GPU so i kinda wonder can a PSU really heat up my GPU that much?

My cousin got a very tiny case for his pc, he got a gtx 560ti and hits 65 - 70 celcius and goes 50fps in stormwind with 60+ players around him and 200 - 250fps outside stormwind. in stormwind i got 20 fps and in world i got 60 - 100 fps.

I got a Evga GTX 580 1534MB myself and should be alot better then the gtx 560TI.. He also runs 20 - 30 fps higher then me in Guild wars (60 - 90fps) i am running 30 - 50fps..


Any help would help me.. I've updated my specs and i will upload a picture of the inside of my pc when i get back my phone tomorrow!

Battlefield runs smooth but my pc is overheating.

Thx!

- Nexuhildrix

A:GTX 580 overheating playing High Performance games

A 580 draws more power, and delivers far more performance than a 560 so it is not thta stragnge it will run warmer.

75-85C for a 580 is normal. Now, if you simply want it to run cooler theres a couple things you should do.

1. Clean out your case with some compressed air. Clean all the fans, filters and inside of everything well to get rid of as much dust as you can.

2. Improve airflow.
You'll want to make sure you have plenty of cool air cioming in, and towards the GPU from the front of the case. make sure there are no wires etc that can obstruct the airflow.

3. And lastly, you can use a program like eVGA Precision or Afterburner and create a custom fan profile. I have mine set to ramp up on the slope type settings. At 70C its running the fan at 60% which keeps it much cooler than the default speeds. Never really goes over 65-70 under heavy load.
Just depends on how cool you want it to run, how much airflow you have now, and how much noise you are willing to add to your PC. Faster fan speeds do improve temps, but increase noise a good deal too.


Also, on framerates.
You must consider the game settings used, as well as resolution. If hes running a lower resolution, it will be easier to get hifgher FPS with less for example.

Also, depending on your monitor, Vsync should be used.

heres why.
Lets say your monitor is 60hz. This means it can only display 60FPS, no matter what. If your GPU is drawing 10,000 FPS it doesnt matter. Only 60FPs gets displayed on the screen... Read more

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RELEVANCY SCORE 68.8

I realized that my graphics card (Geforce 6800GT)idles at 59C, but slowly builds up to 70C when I play a game. At this point, my mouse light starts to flicker, and freeze constantly etc etc. There are also chances of getting a nv4_mini.sys BSoD. My question is, is it normal for the 6800GT to go up 10C just by playing a game? It isnt even that graphic intensive (CS 1.6, Warcraft 3). Currently, I have one side of the PC case opened for more air flow. It lowered temperatures a bit (i use to have temperatures up to 80C) but it still doesn't seem to be enough. Are there any options besides buying fans?
 

A:Graphics Card Overheating while playing games

It is normal for temperatures to rise during a game but your temperatures are a bit high. You could remove the heatsink and fan, clean the old thermal compound off and reapply some Arctic Silver and reinstall the heatsink/fan to the graphics card. As long as your fan is capable of getting up to full song, your temps should go down. Anyway, it's cheap to try.
 

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RELEVANCY SCORE 68.8

I have a HP Probook 4545s with AMD A4-4300m 4 GB of ram and AMD Radeon 7420g.The CPU temp suddenly increases from 35 ?C in idle to 85 ?C in a few seconds and drops back again to 35.This is really annoying cause the fan gets really loud for a few seconds.Also when I use Skype,or playing games after 15-20 minutes it shuts down(actually it hibernates).When i turn it on again it shows that the max cpu temp was over 120 ?C .Also lately I started getting BSOD KERNEL_DATA_INPAGE_ERROR - 0x0000007A.The laptop is three months old and it was used for browsing.
Any suggestions?

A:Laptop overheating,BSOD while playing games

HP laptops are well known for over heating , I had to send mine back to HP because after just 6months from new because it wouldn't stay on for over 5 minutes it just over heated straight away so I think anyone who has a HP laptop needs a can of compressed air to keep the fan and fans vents clean, HP website/ signs of overheating and using compressed air to clean the fan and vents so my advice would be before you deal with the error message clean the fan and vents so hopefully your laptop will stay on and not over heat and then you'll beable to run CHKDSK without the laptop cutting out half way through ( which would be bad for the CHKDSK process and the laptop )

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RELEVANCY SCORE 68.8

My graphic card could run every game until a month ago without any problems. But a moth ago it started to overheat on games like AC III and the picture was very laggy and the fan was making very loud noises, I`m not really a expert on computers so I`m here for a opinion on what should I do. Here is to understand the problem some pictures of my temperatures:

The first one is while playing Fifa 13, and I even adjusted my visual settings for best performance.
The second one is on my normal settings when I wasn`t doing anything.
Thanks to anyone who would like to give me some advice on what to do

A:My NVIDIA GeForce GTX 550 Ti overheating while playing games

njofler, review the link in this thread

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RELEVANCY SCORE 68.8

Hi, I've recently upgraded my computer, here's the current spec:

CPU : Intel Core2Duo E6850 3.0GHz

Motherboard : Intel Classic Series DG31PR

RAM : Kingston 2GB 667MHz

HDD : 160GB

Video Card : ATI Radeon HD 2600 XT

PSU : 450W

Everything's fine except when I play games like NeverwinterNights 2 and Half-Life 2: Lost Coast. The computer suddenly hangs and the screen blanks out after about 5-6 minutes everytime I play those games. The computer cannot reset, I have to manually turn off the power and turn on again to restart. What is the problem? My friend says it could be overheating. My idle computer temperature is around 66-69C. Is this normal? If not, what should I do?

Thanks
 

A:Sudden crashes while playing games...overheating?

I think the temp is too high and while you play games it will raise. did you also upgrade the cpu fan? Idle temp for intels should be 40 to 45 C.
check heat transfer paste, fan, maybe the psu gets too hot and warms up the whole desktop?
 

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RELEVANCY SCORE 68.8

Hi Since a few weeks, my Elitebook becomes very hot while playing games. (Assassin's Creed: Syndicate, Cities: Skylines, The Crew...)After getting really too hot to put my hand anywhere near the exhaust port, my laptop's screen shuts down.When I reboot the system after a while, everything seems to work again. Could it be that the cooling system doesn't manage to keep up with the heat my graphics card generates while playing these games? I've allready cleaned the vents, but the problem persists.The graphics card I'm currently using is an AMD firepro M4000.I've tried looking for solutions and even possibilities to upgrade my graphics card, but it seems the latest models use an AMD firepro M5950, so I'm not sure wether the suggested graphics cards would be compatible with my system. Can anybody help me with this? I've allways been very happy with my laptop, and i'd rather not buy a new one if this problem could be solved by replacing a part or another less extreme operation. thx

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RELEVANCY SCORE 57.2

Hello, I have a question. My Lenovo Yoga 720 15.6" doesn't overheat, although I've noticed something rather odd. When I play Fifa 17 with the charger plugged in, the fans are very loud and the laptop gets pretty hot. When I play Fifa 17 on battery only (charger not plugged in) the fans are quite silent and the laptop doesn't get hot at all. Why is that? For all I know, I would expect the exact opposite...Thanks in advance!Kind regards,Tijs

A:Lenovo Yoga 720 15" : hot when playing games on charger, cool when playing games on battery???

The CPU runs at full speed when it is plugged in and runs more slowly on battery to save power.  Faster = more heat.

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RELEVANCY SCORE 55.2

Greetings,
I have had BSOD's for over two weeks.
Sometimes happens while gaming, sometimes while surfing and rarely while watching videos.
Based on whocrashed it says the following, the Razer keyboard has been the problem after applying tutorial settings for Driver Verifier and which had been reset to normal settings.





Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 7/29/2015 6:44:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-19656-01.dmp
This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0x4C, 0xFFFFE00010A31900, 0xFFFFF800049B9430)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: RZPMGRK
company: Razer, Inc.
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
Google query: Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION

On Wed 7/29/2015 6:41:41 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072... Read more

A:BSOD mostly while playing (Dell XPS 8700)

Apologies for the delay, do you still need help with the BSOD's?

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RELEVANCY SCORE 54.8

Hello, I had a XPS 8700, an old model to be honest. It had a GT635 1GB and an i7 4770k, 8GB RAM etc.
So, I've asked before in a few websites, including here about upgrading. I've bought a GTX 1050 2gb, and only that. I still have the MoBo from Dell and the processor that came with the computer.
So, from the day I bought the video card I'm suffering from a problem which I believe that is hardware related, because I have already tested almost everything. The upgrade was a perfect hit, I'm running almost every new game on favorable settings and perfomance. But the real problem is, in every game, even on the games which don't require high hardware, I'm suffering from stutters, freezes that occurs all the time and have a duration of 1 to 2 seconds. They happen every 5 seconds of playtime, and I've asked in more than 3 websites since the two last months (when I upgraded the GPU.) 
I don't think the GPU is the problem as I've tested on another computer and didn't have any problems. So I think it is related to my computer. Last week I ran dell complete diagnostic program and it didn't find any problems. Nothing is overheating when I monitor the temps. CPU Usage is normal too. Memory isn't the problem either, so my last resort is to ask here, and I hope you guys can help me. I've always been satisfied with Dell, and they support for upgrades. So I hope we can solve this.

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RELEVANCY SCORE 52.4

Hello all,

I've been having a few problems with my laptop since I bought it. The problem mainly occurs when I'm playing a game (usually xcom: enemy unknown or deus ex HR at the moment) but has occurred when I'm browsing the internet (albeit far less often). The BSODs appear to be random but I'm using a blue tooth mouse and have noticed the BSOD will usually happened if I'm using it. I've also noticed that my laptop screen with black out for a split second on games that are quite graphics intensive for my system.

Its been frustrating me a lot so I reinstalled and fully updated windows 7. The GPU drivers are all up to date also.

I've attached the SF file that is required and would greatly appreciate any help.

Thanks for your time

A:BSOD whilst playing various games. Also happens when not playing games

Welcome to the Forum.

Just to make a note, you are having lot of different codes:

Code:
BugCheck 4E, {9a, 1c2cb0, 3, 0}
BugCheck A, {0, 2, 1, fffff800030c5e4e}
BugCheck 3B, {c0000005, fffff800033f55b0, fffff8800e164e00, 0}
BugCheck A, {5a31618, 2, 1, fffff800030e80d8}
BugCheck 1E, {0, 0, 0, 0}
BugCheck D1, {5b, 2, 0, fffff88000e11993}
BugCheck 3B, {c0000005, fffff800033db5b0, fffff8800b079f40, 0}
BugCheck D1, {5b, 2, 0, fffff88000e78993}
BugCheck 1000007E, {ffffffffc0000005, fffff8800144b039, fffff880037473d8, fffff88003746c30}
BugCheck 19, {3, fffffa8011ca7f40, fffffa8011ca7fb0, fffffa8011ca7f40}
Free up the start up:
Startup Programs - Change
Your antivirus is the only thing that's really needed there.

Run a system file check and disk check on your Hard drives:
SFC /SCANNOW Command - System File Checker
Disk Check

Trend Micro can be a cause of BSOD's. Uninstall for testing purpose.
Sony Firmware Extension Parser driver - 2007 version has BSOD issues in Win7
Western Digital SCSI Arcitecture Model (SAM) WDM driver [br] 2008 driver version has known BSOD issues in Windows

Uninstall the above software using the free version of Revo Uninstaller. While uninstalling a software, opt for advance uninstall. This allows you to remove and delete registry left over of a stubborn program. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Use Microsoft Security Essentials & t... Read more

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RELEVANCY SCORE 50

Hello All..please help...not computer literate- just basic.....hope I have posted in the right place ? if I have not, then any guidance to the correct area will be most appreciated.

Can someone please advise.. from the Nvidia GeForce GT635 video card - can I use an hdmi cable and connect to a Samsung lcd TV (Samsung 22" 1080p 60Hz LED HD TV (UN22F5000)..?? ....I intend to buy this TV , currently didn't, as I'm not aware if it will work. ?? once I have the correct advice only then can I proceed to buy.

im using windows 8.1

my system specs are as follows..........
Orchid Motherboard = orchid s
?Manufacturer: MSI
?Form factor: uATX - 24.4 cm (9.6 in) x 24.4 cm (9.6 in)
?Chipset: AMD A78 FCH
?Memory sockets: 4 x DDR3
?Processor socket: FM2+
?Expansion Slots:
?One PCI Express x16 (Gen 3.0)
?Three PCI Express x1 (Gen 2.0)
?One PCI Express mini card

Processor = AMD A10 6700
?TDP: 65W
?Operating speed: Up to 3.7 GHz (up to 4.3 GHz turbo)
?Number of cores: 4
?Socket: FM2

Memory = 8 GB
?Amount: 8 GB
?Speed: PC3-12800 MB/s
?Type: DDR3-1600
Video graphics card =NVIDIA GeForce GT 635
Figure 2: Video card
kindly see attachment Images of video card...and ...Ports
also see Image of video card bracket showing ports
1 - HDMI
2 - DVI

?Form Factor: Low profile PCB with ATX bracket
?Dimensions: 14.4 cm x 6.8 cm (5.7 in x 2.7 in)
?Maximum resolution:
?DVI (dual-link) resolution: 2560 x 1600 x 32bpp at 60Hz
?HDMI resolution: 1920 x... Read more

A:Nvidia GeForce GT635 video card

It says "HDMI resolution: 1920 x 1080". Which is a common port you would connect to a TV.
 

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RELEVANCY SCORE 49.6

Hello there, I recently read about games causing an overheating problem. something to do with causing processor to go faster than intended (?)
It's greek to me but now I'm jumpy about such things as my sons penchant for high speed running in "carnivores" game.
Presario 5451,
Should I be concerned?
 

A:Overheating?,,,, Games?

Well, some games can cause the CPU to work harder, I think, as the newer games demand a lot ,ore.

You can do some things. Like cleanout the startup list. They're the programs running 'behind the scenes' so to speak.

Go to Run and type MSINFO32
On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

Also, RAM may play a part. Make sure you have a useful amount. What CPU is it?

Regards

eddie
 

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RELEVANCY SCORE 49.6

I dont know much about computers how could i increase the fan speed to reduce the high temperature? and without applying thermal compound
 

A:Cpu overheating in games

Open the case and try giving the video card as much space as you can
 

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RELEVANCY SCORE 49.6

I just don't get it, i can play MW3 and NFS The Run for as long as i like, but when i play MW2 or any other game on my pc my gpu fan starts going crazy, it is on ~96% load (don't know if that's normal) and temp goes to around 72 degrees C and eventually shuts down the PC. I am using latest Nvidia drivers for my GTS 250.
 

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RELEVANCY SCORE 49.6

So I recently opened my CPU because it was lagging and I thought maybe a little clean up might do the trick. So I softly brushed the drivers inside the CPU to get some dust off. However, when I turned on my PC, it seems that whenever I watch videos or play games, a loud crackling sound comes out from my speakers. I don't know what is causing this.

I have tried disabling my drivers (sound and display) but to no avail. However, if I mute the volume on my sound driver, the sound disappears. Which lead me to the conclusion that it might be a conflict of sound and display.

Since the problem only occured when I opened my CPU and cleaned it, it might also be a wiring problem or something.

Can someone help me on this?

A:Crackling sound in speakers when video playing/playing games/anything with graphics

Have you tried a different set of speakers? Make sure the speakers are all the way plugged into the jack.

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RELEVANCY SCORE 49.6

Hello sevenforums Community,
since about month im getting Bluescreens, which never happened before in 4 years.
It usually get the when i watch streams on twitch (which didnt happen since 1 week on my account though) or currently while playing League of Legends.
But they dont come every game, so i can for example play 4 games in a row and nothing happens or i get 3 one them in one game. Also they can come at any game time. It is kind of random to me how they appear.
The last two days I got about 7 so i really need help from u guys.
In the last two weeks i always got this message (STOP : 0x00007A (0xFFFF6FC50023598,0xFFFFFFFFC000000E,0x000000002A991880,0xFFFFF8A0046B30BE) ) without a sound and the pc didnt instantly reboot.
But the last days the Blackscreen stayed like 4 second so i couldnt see the error message on it, so i dont know if the error changed but there was this buzzing sound.

I really appreciate help (and sorry for my english skills ^^)

A:BSOD while playing videos or playing games (LoL) Error STOP : 0x00007A

Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
BugCheck D1, {44, 2, 0, fffff8800406a8c1}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+5c8c1 )
Do you have the Atheros Network Adapter installed on your PC? If so, please update it and let us know.
The other dmp file wasn't too helpful - not sure if it was my windbg or if it was just corrupted.

Also can you run chkdsk?
Check Disk (chkdsk) - Read Event Viewer Log

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RELEVANCY SCORE 49.6

Hello, I am looking to upgrade my graphics card from a GeForce GT 635 to a GeForce GTX 960 AMP.I was wondering if my computer would be able to support it, and whether the card would fit inside properly?  My computer specs:HP Envy 700-249Intel Core i7-4770 CPU @ 3.40 GHz12 GB RamPower Supply: 460 W Thanks, Mitchell

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RELEVANCY SCORE 49.6

The title speaks for itself, i have dump files listed below, and i would really like to fix this problem. Thank you in advance.

A:BSOD playing some games/recently playing FIFA World

Welcome.


Code:
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jun 25 18:40:06.502 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:09.767
BugCheck 124, {0, fffffa8007fe08f8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sun Jun 22 03:33:23.804 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:06.240
BugCheck 124, {0, fffffa8007be55d8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jun 18 15:45:19.162 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:07.333
BugCheck 124, {0, fffffa8007b727c8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error an... Read more

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RELEVANCY SCORE 49.2

I have a Intel 400PII, 256meg of ram, 8meg AGP video card, Abit BE6-II MotherBoard (440BX chipset)win98 second edition
My problem is whenever I play any game the temperature of the CPU goes from 37c to 72c after approx. 10 minutes causing overheating and shuting down.
I've updated the Bios and video drivers.
Anyone have fix Please help
 

A:Overheating during game playing

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RELEVANCY SCORE 49.2

I had no any problems playing Dota 2, even at highest options.

Then, we needed to take a picture of the table, we needed to remove the monitor, we moved the computer a bit and once we took the picture of table, we connected the monitor to computer, nothing was wrong.

But after i start playing Dota 2, PC suddenly shutted himself down and said GPU overheat stuff. I dont know what to do and my english is bad, sorry about that.

AND PLEASE, DONT TELL ME THINGS LIKE "Your graphic cards is not enough for Dota 2", I SAID I HAD NO PROBLEMS BEFORE WE DID THAT ABOVE. And im sorry if i created this tread in wrong place.
 

A:GPU overheating when playing Dota 2

When you moved the PC....you could have bumped it enough to unseat the GPU. Open the case and make sure it's fully seated in it slot. Then make sure that the GPU and the PC for that matter is free of lint and dust....inside the case and from all the fans and hardware. Use a can of compressed air to blow out all the slots and tight areas.
 

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RELEVANCY SCORE 49.2

Last summer I was downstairs on my pc connected to an ethernet to the router. Internet was great no problems really.. I have a twin brother who is upstairs and he used wireless he lagged alot and he only had problems if I was on my computer and that went on for a while. I have a grandfather who sat infront of me while I was on my pc and I couldnt do it so I moved upstairs but I didnt have a wireless pci adapter for my pc I had a wifi adapter which you plug in the wall to wirelessy connect to the router downstairs and I just put my pc's ethernet into the wireless adapter. I used that for a little bit until I couldnt take the high ping I was getting in game servers forcing me to just move my pc in the corner of my room and I havent been on it since. I have been playing ps4 using a wireless connect to the router downstairs. I have connection problems off and on but not every day. I today just got back on my pc and I am expieriencing constant lag and disconnection from games and discord. My router is the NightHawk AC1700 ,my Adapter is a tplink adapter. What can I do to increase my internet speeds I just dont want so much lag and horrible ping when I play my pc games with my friends.. and a reminder my router is downstairs with the modem.
 

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RELEVANCY SCORE 49.2

I just updated and rebuilt my PC and have reinstalled Win 7 64 bit and am constantly getting a BSOD while using the PC. Specifically while downloading/installing/playing games. I have also had the error occur just while surfing the internet.
From the program Blue Screen Viewer it seems to be caused by ntoskrnl.exe+7f1c0 and/or ntoskrnl.exe+7e769
I can not find any solution to fix this issue, I have updated drivers, I have ran the Microsoft memory checker, , I have changed out my memory, tried 2 other video cards, tried two different wireless network cards, now on wired connection, I even changed motherboards, got the errors on both SSD and HDD. The only things I haven't changed out is the PS and CPU, since I am using the PC to write this I am ruling out the CPU as the issue.

I have used Memtest86 and prime95 to test the memory and CPU, nothing is coming back with errors or issues. I did run driver verifier and got two .dmp files for some specific files but not sure what to do with those now. They are included in the attachement

It seems to be software/driver issue but I can not figure it out.

Any help would be great, thanks!

A:BSOD downloading games/playing games/using internet 0x00000007F

Welcome
Your reports are not definitive and educated guess says that this is the cause of your problem
What is the asushwio.sys file?
Make a system restore point and then uninstall the associated software or update driver.

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RELEVANCY SCORE 49.2

Hello, when I play a game it will freeze much and I get errors,black screen, games crashes and goes off and i have always to restart my laptop.

My laptop also overheats. I don't really know what the problem is, because my laptop is overheating and I get BSOD during games. Also my battery goes low fast too. I'm stuck with this really long time.

Does anyone have a solution for this please?

A:BSOD/overheating During Games

Hi,

Please refer to the following thread and reply accordingly - http://www.techsupportforum.com/foru...ta-452654.html

Regards,

Patrick

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RELEVANCY SCORE 48.8

Hello guys. So here is my issue i dont really know how to specific it further then this still hope it will help.

I have been getting BSOD for a while now and it's getting to the point i cant do a single thing on the computer. I did the config for dumps and so on and ended up with this RAR file with all the info i assume. I mostly get the bluescreen when i try to watch anime etc on googlechrome. It never works it's a matter of seconds before the BSOD comes. But when watching it on other browsers like opera it works just fine "mostly" even there it bluescreens from time to time. And then there is when it's most fatal, Playing onlinegames. Whenever I play online games like World of warcraft, League of Legends, Heroes of Neweart etc etc etc i risk getting bluescreens. It differs very much from game to game how often the bluescreens appear and it seems to not be preformance related since sometimes i play constantly for hours when maxing out games and pushing the computer to it's limits when it comes to frames. And still the bluescreen lies in dorment waiting for a more suitable interrupt for me. From the looks of it the bluescreen is related mostly to my operatingsystem more then commponents after i looked at the dumpfiles via "Bluescreenviewer".

I'm pretty clueless when it comes to this and i hope you guys can help me with this. also this is my first post so I maybe did this typical "bad thread", Still i hope this will get me atleast closer to... Read more

A:BSOD When playing games and playing flash player.

Hello Simon, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

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RELEVANCY SCORE 48.8

Hello All

I have an HP Pavilion p7-1254 (at least started as that, had some stuff upgraded, explained below), AMD A6-3620 2.2Ghz Quad Core with AAHD2-HL board; save you the time of looking it up if needed. What happens is the system with will just freeze. Occasionally the audio that was playing with stutter infinitely like a skipping CD. Rarely I notice the system will stutter once or twice before totally freezing, happens in a couple seconds. But mostly, it just stops. When it freezes, the only option is to hard reboot.

I have had this problem for quite some time, probably about a year or two. At first I really didn't notice any consistency in the crashes, seems totally random. Some times it would freeze while browsing any random page, be it videos, forums, ad ridden or ad free. Any browser as well; Chrome, Firefox, IE. It also crashes when playing some games although not other games that have higher requirements; e.g. Guaranteed to crash, probably within 10 mins, if I play '8-bit Boy' on Steam (about as low res as implied) but I can go on 4 and 5 hour binges on Elder Scrolls Online or Skyrim with no crashes. I have recently noticed that YouTube videos (any video) is a guaranteed crash within a 20-30 seconds.

I have tried everything I have been able to find to do, to try and fix this issue; but none have worked. So far the hardware parts that have been replaced with new components are the RAM (now 2x4GB GEIL Enhanced Corsa PC3-12800), HDD (now 2TB WD Cavi... Read more

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RELEVANCY SCORE 48.8

Hello All

I have an HP Pavilion p7-1254 (at least started as that, had some stuff upgraded, explained below), AMD A6-3620 2.2Ghz Quad Core with AAHD2-HL board; save you the time of looking it up if needed. What happens is the system with will just freeze. Occasionally the audio that was playing with stutter infinitely like a skipping CD. Rarely I notice the system will stutter once or twice before totally freezing, happens in a couple seconds. But mostly, it just stops. When it freezes, the only option is to hard reboot.

I have had this problem for quite some time, probably about a year or two. At first I really didn't notice any consistency in the crashes, seems totally random. Some times it would freeze while browsing any random page, be it videos, forums, ad ridden or ad free. Any browser as well; Chrome, Firefox, IE. It also crashes when playing some games although not other games that have higher requirements; e.g. Guaranteed to crash, probably within 10 mins, if I play '8-bit Boy' on Steam (about as low res as implied) but I can go on 4 and 5 hour binges on Elder Scrolls Online or Skyrim with no crashes. I have recently noticed that YouTube videos (any video) is a guaranteed crash within a 20-30 seconds.

I have tried everything I have been able to find to do, to try and fix this issue; but none have worked. So far the hardware parts that have been replaced with new components are the RAM (now 2x4GB GEIL Enhanced Corsa PC3-12800), HDD (now 2TB WD Cavi... Read more

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RELEVANCY SCORE 48.8

Hi Guys,

I have issues with my desktop. I randomly get the bsod (kernel data inpage error). I thought it started after I installes the new ATI drivers. So I tried older drivers but without any result. After that I thought it was an issues with Win 7 64bit. So I installed 32bit. But still I get the bsdod.

can you please help?

Win 7 32 bit
oem original
hardware about two years old.
I have a new installed os.The old one started giving trouble after 2 years.

A:BSOD randomly after playing games or playing movies )

SP1 isn't installed, please do the following:





Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.


You have an 802.11n USB Wi... Read more

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RELEVANCY SCORE 48.8

Hello! Recently I bought brand new Lenovo  Y50 with GeForce 960M 4K... In the store, they told me that the laptop is perfect gaming machine and i will be able to play the newest games without issue. So i paid a solid amount of money. In the first 15-20 minutes of playing GTA V there was not problem, but after these 20 minutes the game started to stutter. And i have to stop the game for 10 minutes or so aand then play again for another 20 minutes untill i have to stop again.... Any solution for this?
 
 
Moderator comment: Info added to subject for clarity.

A:Y50 w/ GeForce 960M - Overheating when playing GTA...

I would definitely encourage you to do a clean install of Windows. This fixed problems with most games in my laptop.

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RELEVANCY SCORE 48.8

Hello,
I've been getting a couple of BSOD lately and at first I thought it might be b/c my heat sink needs cleaning (which I'm gonna try to do next week), but I also recognized that it usually happens when I'm watching a video in my Browser, so it might also be that. The stop codes I've been getting are 0x00000116 and 0x0000009f, the last one more often.
My drivers should all be up to date, I checked them all last week. My Windows Updates are also kind of up to date, meaning I updated about 3 weeks ago.

Going through the files I uploaded I noticed that some bits are in German (my computer and I are German) so if you need translating I'd be more than happy to help!

A:BSOD either b/c of overheating or while playing videos

All of your dumps are flagging your nVidia graphics driver.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8004fc30d0, fffff8800f5d0530, 0, 2}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14f530 )

Followup: MachineOwner
Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Test and report back.

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RELEVANCY SCORE 48.8

I have hp pavilion dv6 with configuration of core i7 (1.60) ghz and 6 gb ram with ati mobility radeon hd series5000 graphics.and i have 750 gb hard disc . The problem is when iam installing any games such as farcry , nfs hot pursuit. The game works but it gets struck video is moving slowly and audio also collapsed. Then it gets overheated this is occuring at plug in. On battery the laptop get worse. So what can i do for that. Im installing amd catalyst it also get installed but it says there is no current settings. What can i do. I am so angry upon this computer. It was bought in 2011 i think. So im eagerly waiting for your answer please reply a correct answer for me

A:Gets overheating and lagging while playing game

Hey there @Akikram,  Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that you are having an issue with your HP Pavilion DV6 Notebook PC overheating and lagging.  Have you tried going into Safe Mode to see if the problems persist in there?Have you done a BIOS reset?Have you tried doing updates using the HP Support Assistant?Have you downloaded anything in the last couple of days before this started?Have you tried to do a disk defragment?Have you tried to do a disk cleanup?Have you tried cleaning the vents?Is the Fan Noisy or Spin Constantly?Is the PC Warmer than Normal? Have you tried Testing for hardware failures? Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating. You could also try to use the Increasing System Performance and Maintaining Your Computer document. Use the information in this document to control when applications run, adjust how your computer uses memory resources, and reduce heat inside your computer. This could help you troubleshoot the Slow Performance issues you are experiencing. Here are some documents for you that may help:... Read more

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RELEVANCY SCORE 48.8

A friend of mine is having bsod issues when playing certain games, example:

Rainbox six siege,
Battlefield One (BETA)
and a few others.

Wondering if anyone can give us a clue as to the cause.

Windows Format is done, but to no avail, memtest has been run, and disk checked.

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RELEVANCY SCORE 48.4

Hello! I have an HP Omen 15 Gaming Laptop and my computer has an overheating problem. Before I realized this i thought that my lack of performance in games even with low settings was just due to the laptop not being able to run the games but now I know that its due to the overheating. The laptop gets very hot and the fans get very loud causing me to lag in games with low settings. I play on a regular desk but I had to put four pencils under my laptop to allow the fans to breathe. This helped, but I shouldnt have to do this. Does my laptop have to be exchanged for a new one? Or is this a regular flaw in most HP laptops? Please get back to me as quick as possible, thanks very much!

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RELEVANCY SCORE 48.4

Let me preface this by saying that it has happened before, but that was an overheating problem with some old software stopping the fans. Now it's back and it's when I'm playing fifa - usually about half an hour into it.

Also sometimes it is a BSOD, sometimes the graphics and audio freeze with the screen showing a glitch type pattern.

Custom built PC, AMD Radeon HD 7700 graphics card, zip attached.

A:BSOD Playing Fifa (Usually) May be an overheating issue?

Check this video out, and download the software keep an eye on the temps.
CPU Temperature Free Software, RealTemp. - YouTube

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RELEVANCY SCORE 48

Hello guys, my new PC had BSOD when playing games or playing music with window media player,
can somebody help me out? Thanks a lot

System Specs has been updated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3076

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007C307C8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

debug-meteor5210-xxxx.zip

A:BSOD when playing games or playing music

Hello and welcome meteor mate I know I can dig them out of the debug stuff but some system specs are needed mate for starters
System Info - See Your System Specs

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RELEVANCY SCORE 48

Hi my computer freezes when I play some video games and also when I play AVI files (if I play mpeg files they work just fine, no freezing at all) But the thing is when I play games or AVI files my computer will freeze randomly (5 minutes, 30 minutes, just randomly sometimes it won't freeze at all) I don't know if it's the memory or not, here are my pc specs:

Windows XP SP2
AMD Athlon 1750 Mhz
1.00 GB of RAM
NVIDIA GeForce FX 5200

So if you guys can help me, it would be greatly appreciated thank you!
 

A:Freezing while playing games and playing AVI files

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RELEVANCY SCORE 48

I got the game Shovel Knight witch is a small 8 bit game, and before even starting to really play my laptop was extremely hot. Is this a problem with the computer or maybe i should buy a bottom thing with fans for when i play a game.

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RELEVANCY SCORE 48

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3947 Mb
Graphics Card: Intel(R) HD Graphics Family, 1845 Mb
Hard Drives: C: Total - 463525 MB, Free - 356459 MB;
Motherboard: Gateway, SJV50_HR
Antivirus: Webroot SecureAnywhere, Updated and Enabled

When ever I start up a game my laptop shuts itself off after a short period. I'm almost positive it's overheating because the computer feels warm when it shuts off (it always feels warm but it never shuts off unless I play a game). I played games without this problem for 6 months and then it started shutting off. I had the motherboard and CPU replaced proffesionally. It worked again for a week or two then it started shutting off again. I haven't started up a game since it shut off the 2nd time after the problem started up again. I think the fan might be the problem. When I first got the laptop it would blow very powerful. Now it only blows sometimes and it's not very powerful. When I had the CPU and motherboard replaced they had to send it back because the fan still didn't work. When I got it back the fan worked again but it wasn't as powerful as it was when I got the laptop but it let me play my games without shutting off on me for a week or two like I said before. I heard about Speedfan and I downloaded it.

It'... Read more

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RELEVANCY SCORE 48

Hey technicians!

First I would like to thank you for taking the time to help this non technician out!
I'm from the Netherlands so my english might contain some bad grammar but I'll do my best.


So i've always been in a position where I cannot really afford a decent pc. I've had this one for a couple of years, but updated shit along the way.

I on accident fried my motherboard once, so pc shop put new one in. I had been getting bsod sometimes, after that I also got a new hard drive ( fresh windows) then a new ssd ( fresh windows ) updated everryhing, got nice cable management so no overheating since no dust. CPU doesnt go higher the 60c and vid card wont go higher then 70c.

Now here is the thing, I think with the heavier games I get BSOD but I've got no clue where it is coming from!!
I switched around my ram, checked all cables. And now I got to the point where I just wanna smash shit with a hammer!
I am thinking ( Might be completly dumb but whatev):

Not anough power ( can that cause bsod? )
Bad RAM
Bad CPU
Bad juju? :P

I got the following information from bluescreen viewer in the attachements, I added several so there might be a connection between them and also my specs if that helps.


Windows 7 Ultimate 64-bit SP1
CPU
AMD Phenom II X6 1090T 31 ?C
Thuban 45nm Technology
RAM
10.0GB Dual-Channel DDR3 (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. GA-78LMT-USB3 (Socket M2) 31 ?C
Graphics
SMBX2235 ([email protected])
1023MB NVID... Read more

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RELEVANCY SCORE 48

Hello hello,

I just recently built a tower for my Christmas present to myself, and being an IT I thought I understood all the components that should go into a system, and I did extensive research into what components should go together and what were the best (affordable) items to put into a PC. So after research I purchased the components, slapped everything together and turned it on. Ran EXCELLENTLY. Everything was flawless and I even got a PC Benchmark program and got a pretty high score. I spent all day installing all of my games I own, and at the end of the night tried out Starcraft 2, went to options, turned everything to the highest settings, highest resolution. Started the Campaign, about 1 minute into gameplay my tower dies. Oooohhhhkay... try it again, gets about 30 seconds further into gameplay, dies again. I tried a different game, dies again. Every game I tried (with the highest setting) would die after a couple minutes of gameplay. I am 90% positive its an overheating issue because the times it would take my tower to die would differ, and then the tower would also turn my display off, while still being on, and would turn itself off (roughly it would take 5-10 seconds). This tells me the tower has indication its too hot and would turn itself off, instead of just powering off the exact second it hits an error.

I ran every game on high settings because I know I can run them on high, the resolution I am not quite sure of because I am using a 23 inch LED TV, not a ... Read more

A:Solved: Overheating issues when running games

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RELEVANCY SCORE 48

Hi, my produkt is 2day old its on desk everything is set up all right room is not too hot, but when i try to play rust i get 75 C on everything even on lowest details with capped fps,same with h1z1, metal gear solid V has 64 C GPU max same for CPU,relatively same for witcher 3 but whats wrong with the other games? is it software issue from developers or problem with my notebook,because 75 C after second of playing with lowest details on rust is just unbelievable

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RELEVANCY SCORE 48

Built this rig about a month ago, no problems up until about two days ago. I get regular FPS droppage from 50-60 FPS to 5-10 FPS for 30 seconds or so, then goes back to normal.

I've been checking temps when it happens and nothing seems to be overheating. GPU runs at around 70 under load, CPU at around 50-60. What the heck is going on here?
------------------
System Information
------------------
Time of this report: 4/29/2013, 08:20:56
Machine name: MFTOAST-PC
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130306-1502)
Language: English (Regional Setting: English)
System Manufacturer: BIOSTAR Group
System Model: A960A3+ (A9)
BIOS: Default System BIOS
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 3002MB used, 13380MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

-------------... Read more

A:FPS drops at regular intervals in most games, not overheating

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RELEVANCY SCORE 48

WHEN I TRY TO PLAY CERTAIN GAMES IN POGO GAMES IT TELLS ME " GOOGLE CHROME BROWSER 42 & ALL FUTURE VERSIONS OF CHROME WILL NO LONGER SUPPORT JAVA GAMES" AND I NEED TO DOWNLOAD INTERNET EXPLORER 11 TO PLAY POGO GAMES.  THIS LAPTOP ALREAY CAME WITH  INTERNET EXPLORER 11, AND STILL WON'T ALLOW ME TO PLAY  CERTAIN GAMES IN POGO. WHY NOT?  WHAT IS THE PROBLEM? AND WHAT CAN I DO TO CORRECT IT?   HELP!

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