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HP ELitebook 8760w HotKey Support in Win 10 not available

Q: HP ELitebook 8760w HotKey Support in Win 10 not available

I cannot find a softpaq for HP ELitebook 8760w HotKey Support in Windows10. Does there exist one?

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RELEVANCY SCORE 200
Preferred Solution: HP ELitebook 8760w HotKey Support in Win 10 not available

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RELEVANCY SCORE 86

Hi, i cant find the hotkey support driver in the official hp driver page.Where i can download it? Thank you!!  (ps. the hotkey doesnt work, and the wifi button neither. Keep orange light.)

A:Hotkey support for elitebook 8560w win7 64

Hello @hysteriia95,  Try this drivers: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-8560w-mobile-workstation/507...  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 72.8

Hi, yesterday I was using the computer (no unusually demanding activity, only Firefox and just about to launch a game thru steam, when it suddenly turned off and now it don´t power up again. I have it connected to a docking station so at first I just tried to powerup without it (AC directly to computer), but the problem remains. I also tried to hard reset it (disconnect battery, hold power button for a minute and then connecting only AC without battery. Also tried to use another AC that I have but nothing works. One strange thing I noticed was that the little LED on the AC turns off as soon as I plug it in to the computer. and the sam thing happends when I plug it in thru the docking station. the station has power (ie the mouse has power) but as soon as i dock the computer it turns off. (happens with both AC-adapters)It's like something the computer causes a short-circut. Any ideas what could be wrong?

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RELEVANCY SCORE 72.8

good morning,I have a elitebook 8760w and I installed win 10.in automatic updates I see that I can not set my notebook on win 10 because there is not in the list.I have a problem in recognition of the fingerprint reader, he does not recognize it in Windows Hello and I do not know how to update any driver.thank you

A:update win 10 with elitebook 8760w

Hi: You will have to use the latest Windows driver available from your notebook's support page and hope that works. For example, if there is a W8.1 Validity fingerprint sensor driver on the 8760w support page, use that one.

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RELEVANCY SCORE 72.8

Hey there,1 week ago, I've bought my new pc ( HP Elitebook 8760w, LG670EA#UUG, with Windows 7 64-bit) because I need it for my studies. And after a couple of days my pc started with restarting by himself, but not immediatly after starting up my pc, just at variable moments. Well yesterday it happend 4-5 times in one day and I became sick of it so I went to the internet and found this solution (http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSe...), but when I follow the steps and start HP Support Assistant, it says there is no update avaible, so I think BIOS isn't the problem. (note: in HP Support Assistant, next to the HP Total Care-logo it says "An error has occurred") What can I do instead of updating BIOS? Or can someone help me? 













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A:HP Elitebook 8760w restarts itself

Ok, a couple hours ago I've reset my profile in HP Power Assistant from "Balanced" to "HP Optimized" and now it stopped restarting itself so I hope it doesn't come back, but for me this topic is closed

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RELEVANCY SCORE 72.8

Hi, Anyone found the solution for this problem? (Except not using second monitor ;-)).I have F.62 (05/27/2016)  bios release and the problem is still present.Temp. ~60C, all clean as new. Best Regards,Piotr

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RELEVANCY SCORE 72

I use a HP Elitebook 8760w (2820qm with Quadro 3000M). The machine is usually quite in idle, yet whenever it is connected to an external display (directly or via docking stations), the fan turns always on, quite noisy and distracting. BIOS updates would not solve the issue. And many people have the same experience. (below is a link to the post) Is anybody here having the same problem. Can anyone suggest some solutions? Many Thanks! (I wonder if this is a bug with the video card and its bios, but cannot find vbios update from HP. ) the posthttp://h30434.www3.hp.com/t5/Notebook-Hardware-e-g-Windows-8/HP-Elitebook-8760w-fan-noise-when-using...

A:HP Elitebook 8760w fan noise when using 2 displays

Hi MKB, I'm not sure if this will solve the problem 100%, but it may help to regulate that fan and other components in your system. Hp offers the Performance Advisor to help optimize the system. This program may help to regulate that fan. I work for HP

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RELEVANCY SCORE 72

 
I have EliteBook 8760w with BIOS Release: F.62 and the problem still exists. Temperature in idle when second monitor is connected is 61C and without second second monitor it is bellow 50C.
 
Regards,
Piotr

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RELEVANCY SCORE 72

Hello people,I have a while HP EliteBook 8760w and wantsjust my keyboard is vervaning far, only I've seen several times on the Internet that there are available a keyboard with lights in it, I would recommend this to order and what is here the type number?  Yours sincerelyJeffrey

A:HP Elitebook 8760w Keyboard with lights

Hi, Unfortunately no backlit keyboard option as shown:    http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c02847569-1.pdf Therefore replaceing keyboard you also need to replace the motherboard. Very expensive for this upgrade (if available first). Small USB light could do the job well (I still have an HP Elitebook with a light on the top of the the screen). Regards.  

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RELEVANCY SCORE 72

Hi I gave windows 10 pro a shoot and now find my self missing some drivers for some of the devices. Can somebody help me? Base System Device - Location: PCI Slot 2 (PCI bus 36, device 0, function 1)Device PCI\VEN_197B&DEV_2392&SUBSYS_1630103C&REV_30\4&2cc18d6f&0&01E2 requires further installation. PCI Serial Port - Location: PCI bus 0, device 22, function 3Device PCI\VEN_8086&DEV_1C3D&SUBSYS_1630103C&REV_04\3&b1bfb68&0&B3 requires further installation Unknown Device - USB\VID_138A&PID_003C\00B07804F688 - Location: Port_#0001.Hub_#0004 Unknown Device - ACPI\HPQ0004\3&B1BFB68&0 - Location: on PCI Express Root Complex Thanks in advance!  

A:Drivers missing for HP EliteBook 8760w

Hi: You need these drivers for the ID's you posted... Base System Device: The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system. ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe PCI Serial Port: This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware. ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe USB\VID_138A&PID_003C: This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications. ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe ACPI\HPQ0004: This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.   ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe  

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RELEVANCY SCORE 71.2

I wonder if it should be possible to use an mSATA SSD drive by installing it in the mSATA slot? Product number: LG673EA#AK8 (EliteBook 8760w) I have inserted a mSATA SSD drive and it fits, but after boot the computer gives the following message: Wireless Module not supportedThe system has detected that  Wireless module installed in the system is not supported and disabled it.WWAN Module ID (703) Hopefully it is just a matter of configuration/drivers etc...











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A:Can I upgrade my EliteBook 8760w with a mSATA SSD harddrive ...

No it is a hardware barrier. Is the slot you put the mSATA drive into shown on p. 50 of the manual here?: Service Manual That port is for a WWAN (cellular modem) card only. Your laptop is in the Intel Core 2d generation era and the use of mSATA disks even for acceleration cache did not really catch on until the 3rd generation. The circuitry to see and make use of the mSATA disk is just not present in that laptop. Sorry.  if this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 71.2

Is there any way to disable the Quadro 4000m gpu without booting into safe mode? The option to disable it appears in the device manager only when I boot into safe mode. Since I have to disable/re-enable the gpu often, I would much prefer it if I could do it without having to reboot. The system is Elitebook 8760w running Windows 10 x64. I have tried a number of drivers both from HP and Nvidia sites. I have also tried installing only the graphics driver. The result remains the same. No option to disable the GPU in normal mode. Any suggestions? Thanks.  

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RELEVANCY SCORE 71.2

Recently I was working on a client's laptop to resolve a problem with the sound and USB ports not working.The internal speakers do not work as well as the audio out port.The USB ports that do not work are only the ports on the right hand side of the laptop.In device manager there were no errors for the sound devices or the standard USB ports.The system volume is at 100%, no mute options are selected. I tried uninstalling the sound devices and then re-installing, running driver updates which there were but this still did not resolve the issue. I opened up the laptop to see if there was a loose connection which there was not. What I did discover though is that there is a detachable board that plugs into the motherboard. This add -on board has the audio out, microphone in and two USB ports built into it. The internal speakers also plug into this board. This leads me to suspect that this board could be faulty as all the ports that are not working are on this board. One of the USB ports on it was not working and now is working again.  Has anyone experienced this problem with this particular model laptop? I am looking at getting a replacement board but not sure if it will definitely fix this problem. I do know that the client had an operating system upgrade about 3 months ago from Windows 7 to 10.After the upgrade there was no immediate issues. Below is an image of the board that I am refering to.   

A:HP Elitebook 8760w sound and USB ports not working

Until now i found this issue on Probooks. i Believe is board issue if you want advise for a replacement part please provide your Product Number of the laptop that is on the base cover (turn you laptop upside down)

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RELEVANCY SCORE 71.2

My laptop recently got a fresh installation of W10x64 and with a little help everything went well.   https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Drivers-missing-for-HP-EliteBoo... "Well." Except the Validity Fingerprint reader (Validity Sensor VFS471, hardware ID USB\VID_138A&PID_003C&REV_0086). Since HP doesn't care about the support of their flaships after few years, there is no driver for this laptop designed for W10. Every driver I tried (picture below) was either ignored by Windows Hello (the reader wasn't recognized) or the Hello started, but the fingerprint texture in dialog box just flashed and didn't accept my finger. Current HP Client Security ignored each of them.                 How to sort it out? HP? Anyone? Thank you.

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RELEVANCY SCORE 71.2

Hello, i am having some funny issues with my HP Elitebook 8760w, i bought from a friend in USA down to Nigeria. if i turn it on, after some time, i am unable to click some areas on my desktop. exampleif i click on my desktop icon, they will not but the Taskbar icon will be working. or the browser interface will be working while the startup menu are unable to work. when i click on non-working icon, it wouldn't respond but if i Hibernate or "sleep" the laptop, turn it back on, everything will come back to normal. I have updated all the drivers here http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5071184but it is still happening. Please what will i do? thanks in advance













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A:HP Elitebook 8760w Hardware Strange problem

Hello @OkijaAmaka Thank you for posting on the HP Forums.To get your issue more exposure I would suggest posting it in the commercial forums since the HP Elitebook 8760w is a commercial product. You can do this here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTEThe support page for your product may be helpful in the meantime: HP EliteBook 8760w Mobile WorkstationI hope this helps!

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RELEVANCY SCORE 71.2

Where can I find CMOS internal battery on Elitebook 8760w workstation and how to replace. Thx for any advice

A:elitebook 8760w cmos battery location

@chinbatM What error are you receiving that you feel you need to replace the CMOS/RTC battery??? REO

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RELEVANCY SCORE 71.2

Hello, i am having some funny issues with my HP Elitebook 8760w, i bought from a friend in USA down to Nigeria. if i turn it on, after some time, i am unable to click some areas on my desktop. example if i click on my desktop icon, they will not work but the Taskbar icon will be working. or the browser interface will be working while the startup menu are unable to work. when i click on non-working icon, it wouldn't respond but if i Hibernate or "sleep" the laptop, turn it back on, everything will come back to normal. sometimes, the keyboard will flash and everything will freeze except the interface i am working on I have updated all the drivers but it is still happening. Please what will i do? thanks in advance

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RELEVANCY SCORE 71.2

 My system is Elitebook 8760w, i7-2820QM, 16 GB ram and Quadro 4000m GPU. OS is Windows 10 x64.  Yesterday I hibernated my system after very light use, no thermal stress on CPU or GPU. Today the system would not start at all. On pressing the power button the fan would whirl for about 5 seconds and then shut down. No display. After a few tries the display appeared but the system could be started only in the safe mode. After I disabled Quadro 4000m the system can be booted normally. If after boot I try to enable the GPU the system crashes instantly. Also, if I uninstall the Nvidia Gpu, delete the driver with display driver uninstaller, reboot and try to reinstall the driver, the system crashes. I have tried various drivers with the same result. As soon as the gpu is activated, the system crashes instantly. Since the crash is instantaneous, it seems like insufficient power issue. Either the GPU is drawing excessive power or the system is not able to provide sufficient power. I'm using 120w adapter with fully charged battery. I have also tried only the adapter and only the battery with same results. Any help would be greatly appreciated. Thanks.

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RELEVANCY SCORE 70.4

I cannot get past the Application Error 501 screen on my HP Elitebook 8760w. I have tried many of the suggestions and they do not work. The solutions using the key combinations and f10 key don't do anything. I originally activated the HP Quicklook and now I get the error. I think I need to download something to a USB drive and boot with that, but I cannot find anything for Windows 10. Can anyone suggest a solution?

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RELEVANCY SCORE 70.4

On my EliteBook 8760W, the 4 aluminum buttons at the upper right are inoperative, with no LED. These 4 buttons (from L to R) are wifi, mute, quickweb, & calculator. I'm wondering if this is a software issue - some driver got mucked up; or maybe it's a hardware problem - a cable got loose from being jarred around. I know this is an old machine (2011), but any help would be greatly appreciated. This machine is the i7-2820qm, quadro 4000m, 16gb, if that helps. Thanks!

A:EliteBook 8760W - 4 upper right buttons inoperative (wifi, m...

@willywep? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071181&swItemId=ob_104998_1&swEnvOid=405... REO

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RELEVANCY SCORE 70.4

Hi i would like to load a new operating system from my usb drive but cant do that because the function is not yet enabled from the bios, and i cant access bios coz i foggot my bios admin password..my laptop is elitebook 8760w..i would like any assistance on how i can get this password removed.I have tried cmos bios wipe bt still the password is there. please help

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RELEVANCY SCORE 70.4

I have an Hp EliteBook 8670w which has a touchpad and 6 buttons. 3 on top and 3 on bottom. I don't have big hands, however, I bump the touchpad on occasion and then the cursor moves and I delete content. I have an external mouse, but I really want to disable the touchpad and buttons. So I tried the regular options.  I double tapped the upper left of the touchpad. to no avail.  There is no Synaptics tab on the mouse window ( in control panel) so I tried to install from the HP site and it downloaded, but did not install.  There is no touchpad option at all - for me to modify.  I even tried to go into the mouse via ps2 option and disable and there is not a disable option available  Help 

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RELEVANCY SCORE 65.2

Hi, I got an problem with Hotkey sw to adjust brightness in Windows 7 64 bit.The volume (UP, DOWN), Keyboard light (ON, OFF) works but setting the brightness with FN+F5, F6 not. I installed the newest version "Version:6.2.20.8 Rev.A (9 May 2016) " from webpagehttp://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_165983_1 How can I get it work? Thanks for info. 

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RELEVANCY SCORE 64.4

Hi everybody, After installing Windows 10,  the following Hotkeys do not work: f9 and f10 for the Brightness adjustment and fn+Esc. I can adjust it from the power options manually, but I would like to use the Hotkeys for that. Indeed, I have updated all drivers. Any solutions? Best,Sergey

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RELEVANCY SCORE 62.4

Hi everybody just wondering whether I can replace a non backlit keyboard with the one with and my elitebook has resolution of 1600x900 can I replace it with a full HD resolution? Thanks

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RELEVANCY SCORE 62.4

HiI've just updated my Elitebook 8570W operating system into windows 10, and i am trying to install the hotkey support driver, but at the of installation a box appears, it written inside that "The software is not supported on this system".Despite i installed the driver from HP website and i choose Windows 10 from the list.Anybody can help me please?

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RELEVANCY SCORE 57.6

Does anyone have any ideas on how to install "HP Hotkey Support" silent? It currently requires admin permissions after rebooting.It was exactly the same problem with Quick Launch Buttons earlier but there were at least "KbdHook" parameter that solved problem.

A:Silent install of "HP Hotkey Support"

Try installing the latest HP Hotkey support software from the following weblink:ftp://ftp.hp.com/pub/softpaq/sp53501-54000/sp53547.exe

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RELEVANCY SCORE 57.6

Hello, I'm using HP ProBook 640 G2 with Windows 10 v1607 Build 14393.693.I installed all drivers and anything is working fine except the Hotkeys. Fn+F1/F8/F9/F12, the I/O, wireless and mute switch are working by default, but Fn+F4/F5/F6 and F10 aren't working. When I try to install the Hotkey support I get the error 2753 "The File 'lanwlanswitchingservice.exe1' is not marked for installation." I tried version 6.2.29.1 Rev.A and 6.2.24.1 Rev.A. Same error.I have a workaround for the problem using the windows battery symbol, but I would like to use the keys. Can you help me? Best regards,Alex

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RELEVANCY SCORE 57.6

Hello,
When I extract there is no msi file or inf file.I checked in temp folder and also in swsetup folders. Can anyone provid eme with msi file.
 
Thnaks

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RELEVANCY SCORE 57.6

I have installed HP hotkey support on our new model of laptop (Probook 650G2). But it does not adjuct the brightnessvia the FN keys. We are using Windows 7 Enterprise. I have tried different versions of the hotkey support software but still wont work. The volume keys work fine. All the drivers are upto date with HP support assistant. 

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RELEVANCY SCORE 57.2

I recently reinstalled Windows 7 on my PC, coming from Windows 10. Installed all the drivers and upgraded bios without any complications at all. But when I press a hotkey-combo, for example FN+F5 to lower screen brightness, I recieve an error saying "hpCaslNotificiation has stopped working". If I press this, or any other FN+key combo I'll get this message (even though the screen does in fact dim). Even if I press ten times, I will get ten error messages on top of each other. I have the latest Hotkey Support drivers installed right now, and I have tried to install an earlier version to no avail. Can anybody help me?  Probook 640 G2, I5, 16GB RAM, 256SSD Win7 Pro x64 Regards

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RELEVANCY SCORE 57.2

Hi ALL,I updated drivers for my note book, HP  model 15-ay031TU, but when istalling Hotkey support, i get error message, 'This software is not supoorted in this machine. I am runnging Wn 7 SP 1.Thanks.

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RELEVANCY SCORE 54.8

I had set the 'Black Button' on my T430s to lock my computer. I've used it for several years.  System Update just installed ThinkPad HotKey features Integration 8.85.03 and now my Black Button is dead.  The last know good version was 8.80.05. Does anyone know how I can either revert to the older driver or set the newer version to lock my computer when I press the 'Black Button'.  Thank you.

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RELEVANCY SCORE 52.8

OK so we (my dad and me & someone else) are repairing a Elitebook  8440p for my dad and i'm wondering Even if the elitebook 8440p doesnt support windows 10 - does it support windows 8/8.1? i'm only asking cause my dad gave me to 2 licenses and was wondering if the elitebook 8440p supports windows 8/8.1 cause then i can give him 1 of the licenses while my lenovo has the other - cause the way i see it - if it doesnt support windows 10 then at least it would support windows 8 or 8.1 lowest so the question - is it offically support or is there a list of supported devices for windows 8/8.1 ???? 













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A:Does the elitebook 8440p support

Hi: All I can tell you is that there is no official W10 driver support by HP for the 8440p. I have the model that preceeded the 8440p (the 6930p) and it runs W10 just fine. But mine does not have a webcam, and I do not use any of the security features like the fingerprint reader, so I cannot report on those devices. All the drivers are installed though in the device manager, and I used the W7 drivers for whatever W10 didn't install, such as the card reader and HP 3D driveguard.

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RELEVANCY SCORE 52.8

We just got a few of our first Elitebook 840 G3 laptops.  We have a boot logo we used on our previous G1 and G2 models.  I tried to run it on the new G3 but it returned an error saying it couldn't do it.  Is there a newer version of the eRepLogo utility that will work with the G3?

A:Elitebook 840 G3 eRepLogo support?

PipingRockIT wrote:We just got a few of our first Elitebook 840 G3 laptops.  We have a boot logo we used on our previous G1 and G2 models.  I tried to run it on the new G3 but it returned an error saying it couldn't do it.  Is there a newer version of the eRepLogo utility that will work with the G3?Is that a HP product?

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RELEVANCY SCORE 52.8

can i use  HP EliteBook 820 G2 drivers to support HP EliteBook 820 G3?

A:driver support for HP EliteBook 820 G3

Hi You can use the drivers from this link below  http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7815290&swLangOid=8&swEnvOid=4060 for win 7 64 Bit

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RELEVANCY SCORE 52.4

My Elitebook 8470w is using Window 10 64bit Pro. I click Connect on right bottom but have no device found. Does 8470w supported Miracast ??

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RELEVANCY SCORE 52.4

Hi,I've a question regarding my laptop laptop HP EliteBook 840 G3. I want to buy the Kensington SD4600P USB-C Universal Dock with Power: https://www.kensington.com/en/za/4491/k38231ww/sd4600p-usbc-universal-dock-with-power#.V_1NJOh94UA   But I want to make sure that it is completely compatible with my laptop. When I checked with Kensington, they said all laptops with a USB-C port that supports USB Alternate (Alt) mode are compatible. From the user manual of my laptop & online search, I could not find out if EliteBook 840 G3 has USB Alternate (Alt) mode. Does anybody know more? Thanks in advance.

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RELEVANCY SCORE 52.4

Hi, I have EliteBook 840 G3 with M.2 SSD by LiteOn (LITEON CV1-8B256). Does that drive support Full Disk Encryption? Somehow this is not explicitly state on neither HP nor LiteOn website. I enabled drive password in boot but I want to know if that password is actually used to encrypt the content.  Not asking about Windows or BitLocker. This is question about hardware support and hardware encyrption only.   Thanks! 

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RELEVANCY SCORE 51.6

Hello, I am looking to upgrade my laptop's wireless to wireless AC.  I am looking for a Mini PCI Express wireless AC card that is compatible with my system.  I heard that this laptop is only compatible with certain wireless cards and it will not work with wireless cards from intel.  Is that true??  Thanks.

A:Wireless Mini PCI Express Support for Elitebook 725 G2

I found a random forum post on http://forum.notebookreview.com/ of an owner of J5N82UT (one of the 725 G2 SKUs) who claims Intel AC7260 worked on his/her machine. I see 725 G2 are available from HP with one of the three WiFi options,Broadcom 802.11 a/b/g/n AC (2x2) and Bluetooth® 4.0Broadcom 802.11a/b/g/n (2x2) and Bluetooth® 4.0Atheros 802.11b/g/n (1x1) No Intel options there, but maybe it'll just work. Some(?) models of 725 G3 comes with Intel AC7265 from factory, like mine, but G3 is different from G2.Maybe HP BIOS already whitelists Intel adapters, even if some models aren't offered with them. I doubt HP would say anything one way or another.  You'll just have to try it. Update: I'd ignore the "expert" opinion below if you really want the Intel one.  Even with a little Googling, I see people complaining about Broadcom ones (Dell XPS, for example) and those people being happy with Intel ones after replacing it on their own. Maybe this is the same person who posted on notebookreview.com, but at least that person claims it works with 7260 AC according to this review: http://www.newegg.com/Product/Product.aspx?Item=N82E16834259147 

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RELEVANCY SCORE 51.2

Computer - HP Elitebook Folio 9470m OS - Windows 10 Pro, 64 bit Processor - Intel CORE i5-3427U CPU @ 1.80GHz  2.30 GHz Display adapter- Intel HD Graphics 4000 Anybody know why this unit won't support dual/multi-screen display? When the second, external monitor is connected by VGA to VGA, nothing happens on the Control Panel/Display/Change Resolution page. The drop-down box where mulit-screen display should be selectable offers only "1. Generic Non-PnP Monitor".....and nothing else. Thanks for any insight.Michael




Better to have one and not need it than to need one and not have it.Michael

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RELEVANCY SCORE 43.6

I received an email from HP Support Alerts on 11-17-2016 stating that there is a BIOS update for my Elitebook 8760W, BIOS Version F.63.  I cannot find the file to update my BIOS.  Currently BIOS Version is F.62.  I have searched the whole HP website for this updated BIOS version, and find nothing.  Does anyone know where this BIOS update can be found?  Thanks.

A:8760W BIOS f63

Hi, What is the OS on your machine ? I can only see F.62 on the list for Windows 7 and 8/8.1:          http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5071184&swLangOid=8&swEnvOid=4060 Regards.  

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RELEVANCY SCORE 43.2

Short version (and it's still not very short):
We've got a 3 year old HP Elitebook 8760w that I had been testing Win10 on.  After a failed build update, I wiped the drive to do a fresh install.  Using both the MS DVD (booted as UEFI) as well as countless USB flash drives (booted via F9-EFI
file) setup would be wrapping up when I'd get one of two errors: "Windows could not update the computer's boot configuration.  Installation cannot proceed." or "Windows Setup could not configure Windows to run on this computer's hardware."
So, I removed the existing drives, ditched Win 10 and basically repeated all of the above with Win 9.1 and then 7 (x64), naturally getting the same result.  The errors logged were always about the BCD (sysprep_generalize_bcd failed because it was unable
to open the BCD store, RollbackCheckPoint: Failed to backup BCD database, ModifyBootEntries: Unable to upgrade BCD options, etc. etc.).  
All attempts to fix it using BCDedit or BCDboot failed for various reasons.  A fresh install on a MBR formatted drive works as expected with all OSs.
Today I threw an old drive in that had a Win7 x64 Ent image on it (GPT disk) and the damn thing booted up and ran (though interestingly, my F9 boot menu didn't show OS Boot Manager as a UEFI option like it usually did with GPT disks).  After a few GB
of Windows updates and cleaning out/updating drivers everything was working fine.  I decided to ... Read more

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RELEVANCY SCORE 43.2

After trying numerous suggested remedies, I can not get my elitebook to charge the new battery or any batteryhave tried several different power supplies. Does anyone have a clue of what's going on?

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RELEVANCY SCORE 43.2

Hi  I am missing some drivers on my PC. Below are the codes i found in Device manager Base System DevicePCI Slot 2 (PCI bus 36, device 0, function 1)The drivers for this device are not installed. (Code 28)PCI\VEN_197B&DEV_2392&SUBSYS_1630103C&REV_30PCI\VEN_197B&DEV_2392&SUBSYS_1630103CPCI\VEN_197B&DEV_2392&CC_088000PCI\VEN_197B&DEV_2392&CC_0880 2) Unknown Deviceon PCI busThe drivers for this device are not installed. (Code 28)ACPI\HPQ0004*HPQ0004  3) Unknown DevicePort_#0001.Hub_#0003USB\VID_138A&PID_003C&REV_0086USB\VID_138A&PID_003C

A:8760w Missing Drivers

Hello young_exec1984,   For Base System Device- JMicron Media Card Reader Driver http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071184&swItemId=ob_116003_1&swEnvOid=406... For USB\VID_138A&PID_003C&REV_0086 - Validity Fingerprint Sensor Driverhttp://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071184&swItemId=ob_173896_1&swEnvOid=406... For  ACPI\HPQ0004 : HP 3D DriveGuardhttp://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071184&swItemId=ob_125640_1&swEnvOid=406...   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 42.4

Hi all,

Need help finding the correct drivers for the following devices:

Hardware ID(s) info:

Base System Device - PCI\VEN-197B&DEV-2392&SUBSYS-1630103C&REV-30

PCI - PCI\VEN-8086&DEV-1C3A&81-1630103C-REV4

USB - PCI-VEN-1033&DEV-0194&SUBSYS-1630103C-REV4

UNKNOWN - ACPI\HPQ0004

Thanks!

A:HP 8760w Device drivers missing - Win 7 Enterprise

Hi:

Below are the links to the drivers you should need.

1C3A:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

1033:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

2392:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

HPQ0004:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Paul

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