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Windows 7 randomly without warning shuts down then re-starts

Q: Windows 7 randomly without warning shuts down then re-starts


I have an Acer M3802 desktop pc running windows 7 Home Premium. It is just over a year old and I have had no problems until recently when it just started shutting down for no reason. sometinmes it would run for minutes and others for about an hour or so. Its as though the power has been cut. i downloaded Speedfan 4.41 and it says that the temps are around 16oC to 48oC. I have cleaned out the inside and removed all signs of dust but it is still happening. Is this a heatsink problem or a PSU problem.

I would have thought that if it was a PSU problem it would be permanent? If its a fan problem where do i fit another fan

Anyway if anyone can help it would be much appreciated.

Best Regards


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Preferred Solution: Windows 7 randomly without warning shuts down then re-starts

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Hello, I bought my Y570 in November 2011 off of ebay.  It's a refurbished product.  Anyway, it's been running great the whole time until a couple days ago when it started to randomly shut down (instant black screen, no warning.)  A lot of what I've found in searches, suggest overheating, but I really don't think that's the issue, since air coming from the vents is cool, and when it shuts down, it is not working hard (just web browsing and email.) I know it's not a virus, as I've done multiple full system scans in Norton, and even used their advanced deep scan, with nothing found.  Also, my computer is fully updated, as far as I know.  Sometimes it shuts down with many many hours in between, even all day and sometimes with less than 30 minutes.   The problem started 3 days ago.  It was on all day yesterday with no problems, and stayed on today until ~11pm. So, any help would be greatly appreciated.   I really hope I don't have to send it somewhere to get it fixed.  Sure, it's under warranty, but my laptop is a vital need since I'm in college and need it for class. Thanks in advance.  Please let me know what other information you need.

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A:Y570 randomly shuts down without warning.

Hi coastaman22
Does this occurs on battery, AC or / and both?I guess you really need to contact Technical Support to have a look at it. Maybe you could kindly request a loaner set to continue your studies. (Not sure whether it's applicable or chargeable). I could understand your need for the laptop as I am also a student that need laptop for school work.
Have a nice day! 
PeterW520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future 
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.) 

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Windows 7 64-bit
Gigabyte GA-P67A-UD3-B3
Intel Core i5 2500K
Kingston HyperX 4GB (2x2GB) DDR3-1600 Kit CL9
Samsung Spinpoint F3 1TB 32MB 7200rpm SATAII
EVGA nVidia GeForce GTX460 1GB GDDR5 PCI-E
Seasonic S12II Bronze 520W 80Plus Power Supply
Dell U2312 monitor

I've been having an issue with my computer where it will shut down without warning and then reboot. There is no BSOD when this happens. It happens very sporadically as well. Typically it shuts down when I play a game (Dota 2 in general) but sometimes it'll do its first crash when it's idling. It generally tends to shut down the first time when I'm gaming and then it'll happen a few more times. But for the few days preceding this I've been playing Dota 2 and it has not shut down. I have checked the capacitors on the mobo and they all seem fine. I have memtested the RAM and no errors were found. I have also changed power outlets as I thought that might've been the culprit. I've formatted and reinstalled Windows 7. I've monitored temps and they are all perfectly fine both idle and under load. This computer is about 2 years old and I've never had this problem occur before. It's been happening for at least a couple of weeks.

I did discover that there seems to be an issue with the mobo coming into contact with the case. Initially, when I put pressue on top and back of the case it'd cause the comp to shut down. I removed the side panels and found that pressur... Read more

A:Desktop randomly shuts down without warning

your psu is on the light side i would be here or better 650w

remove the m/board and check a screw has not slipped between the m/b and the backing plate causing a short

check the screws securing the m/b have not been over tightened

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OS Version: Microsoft Windows 7 Home Premium, 64 bit, Toshiba Satellite A665 series
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3890 Mb
Graphics Card: Intel(R) HD Graphics, 1721 Mb
Hard Drives: C: Total - 463566 MB, Free - 282592 MB;
Motherboard: TOSHIBA, NWQAA
Antivirus: Microsoft Security Essentials, Frontier Secure, Malwarebytes Anti-Malware

So my computer keeps shutting down. I just bought a replacement battery for my computer so I don't think it's a battery issue. I read some previous posts abut Windows 7 not reading their battery status correctly and shutting off the computer with a 50% battery message. However, If my computer shuts off with the battery attached, I am still able to turn on the computer, run windows startup, and load programs. Similarly, my AC power adapter is still able to charge my computer.

I don't use up a lot of memory either. I ran my virus protection software and it said that my computer was clean. Additionally, my computer doesn't seem to be overheated and there's nothing blocking the fan.

Any suggestions for narrowing down the problem? It started a few days ago.

A:Laptop randomly shuts off with no warning. Please help!

Have you run a temperature program to make sure the laptop is not running to hot?

Such as this:

Speccy - Advanced System Information Tool

Please then upload a screenshot of it with something like the snipping tool.
Please follow the above tutorial, and if there is anything you do not understand-ASK

Do you hear any unusual noises?

Anything unusual at all when the issue occurs?

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I have a 2year old hp Envy 15-j which keep randomly shutting down without warning. It may stay on for a minute or maybe 15-20 but then shuts down without warning. I can hear something running and wondered if it could be the fan and it shuts down due to overheating. Could anyone please help as it has hardly been used. Thank you

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My G72 also is shutting down and rebooting wile on my ac adaptor-I do< I have been useing a external blower that keeps mt laptop at69 degreese.it is 5 years old-- Help

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I was working on my computer with various programs open (arcmap, arccatalog, google chrome, outlook) when my computer screen suddenly when black and went straight to bios and got to the "start windows normally" screen. This happened when I was trying to print a document wirelessly to my printer and the computer just shutdown.

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My laptop is a Sony Vaio this is the model ->VPCF116FX.
Lately i've been gaming heavily on it, and its my first time leaving it on over night. Now the first thing you guys might think is that its an overheating problem, I can assure you its not as I tested it while monitoring my core's temperatures. 2 different tests, the one without a coolant the laptop peaked at a blistering 95c, like I said it shuts down randomly I can leave it on overnight without a coolant and then when I play for like 1 hour it can shut off. The fastest it shut off before was 3 minutes right after running the game I play. (It only shuts down while playing a game known as Aika) I doubt its also the games problem as how can a game shut off a laptop/pc. Anyways, the test with the coolant, the temperature is at a stable 65-68c, and it still randomly shuts off it could shutoff within 5 minutes, or 10 hours. (of playing a game, never witnessed it shutdown without playing yet)

A:My laptop randomly shuts off without warning

Take it apart and clean the dust out 95c without cooling pad is way too much...

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I just purchased my u310 touch from Staples tonight.  Within the first hour, while using it, it just shut off.  No "Windows is shutting down..." screen.  It was like it just ran out of battery (even though it was plugged in and the icon said it was plugged in and charging at 55%). After some googling and seeing similar issues with the 310 and the 410, I tried installing the latest drivers that the support staff on this forum linked.  I installed every single one relevant to my machine, ensuring I chose the correct driver for my OS (win8 64).  Still  happening. The event viewer shows: Source: Kernel Power.  Description: The system has rebooted without cleanly shutting down first.  This error coudl be caused if the system stopped responding, crashed, or lost power unexpectedly. So, I reset everything back to factory settings using the built-in restore partition.  Still broken. I'm at a loss here.  Any ideas?  If I can't figure it out soon, I'll just return it to Staples in a few days.  Thank god they have a great return policy!

A:u310 touch shuts down randomly with no warning

hi duckhunter9,
Welcome to the Lenovo Forums.
Can you try to:
1. Download and install HWMonitor and observe your CPU and GPU temps. (if you reach temps above 100C, overheating might be the cause of your issue)
2. Perform a clean boot and observe the PC. (this isolates 3rd party apps that might be the cause of the problem)
Let me know your findings,

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i have had this TouchSmart for about 2 years now and it is in immaculate condition. physically apart from dust, which i clean out regularly, you'd be mistaken for thinking it was new. in terms of operation i have always been careful to look after it too, running regular scans of the HDD and hardware, updating drivers and being careful when it comes to what i download. i have recently upgraded to Windows 8 Pro x64 (within the last 2 months) but didn't do a clean install, i simply upgraded from Windows 7 Pro x64, and to be honest after a few tweaks the computer was working better than ever, it was faster both running programs and in terms of startup time, and graphics looked better than ever. then about 2 weeks ago it just shut off without warning, not shut down like if you'd asked it to, but just went blank like loss of power, i powered it up and it didn't do it again for quite a while and so i assumed it was a one off. but it soon started doing it regular. i've gone through every thing i can possibly think of trying to diagnose what the problem is, i've checked all wires and connectors, cleaned out all dust and checked for overheating, updated drivers, removed the extra RAM i'd installed not long after purchase, wiped the system and reinstalled Windows 8 from scratch, deactivated Threading on the CPU, and have reduced power to the CPU down to 50%. this last action did reduce the frequency of the shut off issue significantly but it just seems completely random, ... Read more

A:TouchSmart 610-1115uk Randomly Shuts Off Without Warning

Looks like you've done quite a few things in your troubleshooting.  The next thing I'd look at is the power supply. There was an instance a while back with the same issue, the computer shutting down unexpectedly, that was solved with a new power supply.  Although that unit was a TS 300, the symptoms were about the same. It's something to think about.Thanks,

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Hello, I was wondering if anyone could help me figure out this issue. So this week my laptop would completely shut off with no notice like "Windows is shutting down". I only had a few things open at the time and it totally cut the power. My laptop was plugged in as usual charging. When I turned it back on check disk found some errors which it fixed and for a day or two everything was fine until it happened again yesterday. I'd like to find the issue before this becomes more serious.

Last night I did take a look at event viewer. I had an error 6008 about when the crash happened. And then a critical event 41 which seems to be related to the crash too. One other thing that I found when it first happened this week is this entry here which I'm unsure if I should be worried about.

My laptop is a Dell inspirion N7110 running Windows 7 Home Premium which I've had for about four years now. If there's anything else you need to know let me know.

A:Laptop randomly shuts off completely with no warning

I found this thread, googling the Even 37 Kernel Processor Power error.

Event 37, Kernel-Processor-Power for all 8 Processors - Microsoft Community

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I've got a dell DT connected to our domain thats rebooting randomly, after taking a look in the event log I found the following:

The process C:\Windows\system32\winlogon.exe (BGR-PLAY-DT-06) has initiated the restart of computer BGR-PLAY-DT-06 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart

Log Name: System
Source: User32
event ID: 1074
level: information
User: System

The computer does not blue screen it just simply shuts itself down.

A:Computer shuts down randomly W/O warning User32 event ID 1074.

i just did a search for this on google; but it really didnt give any real answers as to what that means. My best guess is that if your computer is randomly shutting down by itself; it sounds to me like its got something to do with either a possible bad power supply issue; and or something motherboard related that is causing this. How old is your system and how old is the power supply?

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I get the following warning when vista starts up :-

Error in C:\windows\system32\spool\DRIVERS\x64\3\LXCGtime.dll
Missing entry:[email protected]

What does this mean ?

A:error warning when windows vista starts up

This is because a vital .dll file that is needed to run your Lexmark Printer is missing.


Originally Posted by dll-repaire-tools.com

How to fix ?missing? LXCGTIME.DLL Essential for Lexmark Printer?

Part of Lexmark printing software, the lxcgtime.dll is a Timer dynamic link library file associated with the Lexmark printer console. It reports the status on printer and cartridge use for the purpose of managing the printing process. As it is a system dll and is essential for some applications to work properly, it should not be deleted or disabled. However, the lxcgtime.dll is only required in the system if you have a Lexmark printing hardware installed. The program utility runs at startup, but you can choose not to do so. The common path for the lxcgtime.dll is


Although critical for systems running Lexmark printers, the lxcgtime.dll is not required in other systems. Because of this, if the dll file is recognized by a virus or spyware checker on a system without a lexmark printer, check your directories and get rid of the dll file. There are many instances where non-system dll file names have been used to create Trojans and worms.

Errors related to lxcgtime.dll are generally ?file not found? ?missing file? and ?exception errors?. Since it?s used in spooling the printing jobs, errors will rise when documents are been queued up for print.

?LXCGtime.dll not ... Read more

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Problems started about a week ago. The computer actual shuts down, it doesn't just turn off. It goes through all the motions as if I clicked on restart from the start menu, it logs off the user and then displays "saving settings" then "windows is shutting down". One time, the computer froze while shutting down so I had to hold down the power button. The computer powered off, but then I could not power it back up. I was just sitting in my chair for a minute or so, steaming about it, and then all of a sudden the computer turned on by itself! It would also sometimes do this weird thing where the computer would turn on for about 1 or 2 seconds then shut off but only to go right back on, then off then on, off, on, off.... First time that happened I held the power button until it turned off but then as soon as I release my finger from the power button it goes right back on. I had to unplug the AC cord. I had to do this a few times, and every time I plugged the AC cord back in the computer would power on (with out pressing the power button).

I had reason to believe it was a virus. Being that all my files were backed up, I reformatted and reinstalled Windows. I got through the rest of the night fine, updating Windows, installing drivers, installing AOL with Security Center. Then, today, it shut down by itself again. I was thinking it might be a bad hard drive so I installed a different hard drive which I then reformatted and installed XP on. I got through on... Read more

A:Solved: Windows shuts down & starts up by itself

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Hi -

I'm a beginner so bear with me please. I have a Sony Vaio Desktop which is probably 4 or 5 years old. It has Win XP. Last night I tried to do something I wasn't capable of - I went into the registry and I crashed the computer. I lost everything. This morning. I loaded my back up system disks and application disks. No problem. Then I started loading my own software and a few off the web like WordPerfect, Mozilla Firefox, AVG, etc. The last thing that I loaded was AVG anti-virus and I swear that before the computer went blank AVG said something about detecting a virus. Now the machine can't be loaded. It loads the first couple of screens that say Sony and then Microsoft XP (it gives the beep) and then the computer and monitor shut down. About 30 seconds later they power up and start the process of trying to sign on again. If it's a virus then I can't get on the computer to do anything about it. I tried to get in safe mode with no luck but I really don't know what I'm doing there. I have a call in for my computer expert friend, but he's no where to be found. I know the answer may require some complicated manuevers.

Any help that you can suggest is greatly appreciated. I use the computer for personal use and for volunteer work that I do. I really wish I had the bucks to just by a new one. Best Buy's interest is just too high.

Thank you

A:Computer starts to Load, shuts down, then starts Again

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Hi I have been having trouble with my computer shutting down unexpectedly. I have tried every avenue I know other than taking it in to a shop. Please help me out if you can thanks! Here is my system information:

Windows XP Professional version 2002 service pack 2
Mobile AMD Athlon 64 3400+ processor
574 MHz, 1.00 GB ram

My computer will shutdown or restart suddenly. Sometimes you will see windows going through the steps and othertimes it will shut down with no warning. It is also lagging when using the internet especially. Ive run up to date virus checks with AVG, Ad-Aware and Anti-Malware and found some nasty malware but this didnt solve my problem. I have analysed my CPU's core temperature using Speed Fan and it seems to be running fine at an average of just below 50c but will jump as high as 70c with more procceses running. It comes down again quickly though so I dont think its a temp issue. Are there ways to test my power supply?

Please let me know if there is more information I should unclude or if you have any questions. Here is a HJT log if needed:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:37:36 PM, on 9/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\Syste... Read more

A:Windows shuts down with no warning

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Wndows XP machine shuts down without warning. No error messages, no sounds, black screen. Windows then starts up normal again when I push the on button. The time it takes that it shuts down is always different. This machine is build by me about a little over a year ago. It has a western digital Caviar hard drive 250 GB 7200 rpm SATA, AMD Athlon 64 Venice 2.0GHZ processor, 512 MB RAM.
Just upgraded to Norton Internet Security 2008. Also when doing a full system scan computer will shutdown during the scan. But also shuts down while working on the computer with any software, but like I said it is very randomly.
Any ideas what the problem is? Checked harddrive for bad sectors and did a disk scan on all the partitions. Hard drive partitioned in C, D, and E drive. Desk top also shows a "Remove Safely Hardware" icon all the time and when clicked on it it shows the harddrive. This I cannot figure out either. Has this something to do with it? I did not check the BIOS settings yet, should I?
Thanks for reading and I hope someone can help me out.

A:Windows XP shuts down without warning.

check the fans and the air intakes could be as simple a overheating

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I am currently running windows vista 32 bit home. I installed the windows 7 ultimate 64 bit using clean installation, choosing drive (C and the installation went fine. The problem arose when It finished. I created my user and other startup stuff. Then when the "Welcome" came up, it quickly changed to "Shutting Down". The computer restarted, but somehow only loaded Windows Vista Recovery afterwards, in which all i could do was repair windows. My only option was windows 7 which was installed, but did not work because it was the 64bit version. I then installed 32bit W7 and the same thing happened. Was able to do the recovery with it though and got my windows vista home back. How can i make this installation work?

These are some of my system specs if they can help.
Gateway FX540S
2 Harddrives. (RAID i believe as it says it as i turn on PC) Harddrive (C is 455GB and holds all my files, Harddrive (K is only 10GB and holds RECOVERY.
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2403 Mhz, 4 Core(s), 4 Logical Processor(s)
NVIDIA GeForce 8600GS

Thanks in advance!

A:Windows 7 Successfully Installs, Shuts down; Starts Vista Recovery

just attempted to format the drive before installing to drive c....still did nothing. Iwas also going to try to extend the drive but that option was not available....

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I will be in the middle of something on my computer and it will shut down and restart without any warning/ I have scanned for viruses.. When my computer comes back on it tells me that my computer has recovered from a serious error... can someone please HELP Thanks in advance!

A:Windows shuts down & restarts without warning

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First off, sorry I'm not very knowledgable in computing so I'm hoping you can give me some help. I switched on my Acer Aspire 3500 laptop this afternoon, once logging on an error message appeared on screen which read:

This system is shutting down. Please save any work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY/SYSTEM.

Windows will shut down in: 00:00:60

Windows must now restart because the DCOM Server Process launcher service terminated unexpectedly.

I have been searching google and been looking at various articles, but I don't see how I can carry out any virus scans as my computer won't last for the entire run of the scan. My McAffee has also suddenly stopped running on the computer.

I'd greatly appreciate any help anyone could give me

A:Windows shuts down with 60 second warning - possible virus?

Hi and welcome,
Does this happen with every restart?

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I believe we may have had a power surge during some storms (even though I have a surge protector - it's cheap) and now my son's computer turns on, starts to warm up, the screen displays the windows logo, then it pops off. I have no idea what I'm supposed to do to fix it! Thanks.

A:My Computer Boots Up Then Shuts Down - It Starts To Load Windows Xp Then Pops Back Off - Help

A surge suppressor will only protect what you have plugged into it. In particular, if you don't have a surge suppressor on your internet connection a surge can enter that way and fry your components (I've lost several components when lightning has struck our cable connection and surged into my systems). Now I have a surge suppressor on the cable where it enters the house (along with the phone line) - and additional surge suppressors to protect the network cables throughout the house (and at my wife's office).Do you have a Windows installation CD that you can boot from? If so, try using the Recovery Console to repair the installation (here's a link to a how-to: http://www.bleepingcomputer.com/tutorials/how-to-install-the-windows-xp-recovery-console/ )In particular, try these 3 commands (pressing Enter after each one, and answering Y (for yes) when asked if you're sure you want to do it):FIXMBRFIXBOOTCHKDSK /RIf that still won't get you into Windows, then download a bootable diagnostic utility from the manufacturer of your hard drive (the more common one's are listed here: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/ )You'll need an ISO burner to burn the file to disk and ensure that it's bootable - here's a free one that I recommend: http://isorecorder.alexfeinman.com/v2.htm

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I have had a problem with my DELL Vostro 1000 laptop computer which is running Windows XP Service Pack 3. Every so often my computer will start randomly opening windows by itself and it wont stop unless I press Ctrl+Alt+Delete, than I just close out of the windows task manger.

Would anyone happen to know why this happens, and how I can try to resolve this issue.

It can be very frustrating because it will happen when I am in the middle of playing a game, or watching a movie, and even sometimes just surfing the web. It is like I loose control of the keyboard, and keypad except for when I press the Ctrl+Alt+Delete.

Thank you


A:Computer randomly starts opening new windows

Browser windows...or Windows file windows?


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Hello all,
I think my problems are of various nature and I start to think it might be hardware related but not too sure. Let me explain a bit about the history.

Around April this year it started, that my Windows 7 pro 64bit system, which was running fine for 2 years had it's hicups. When running Chrome or Skype it just started to freeze every now or then apps didn't run at all. I believed it's was an application issue, but in the end I wasn't able to fresh install Skype anymore so I ran a Malware check.
But no malware was found.

So I thought maybe the registry is so messed up that I might have to look into a fresh install. Also I thought that way I get a fresh clean system and remove old entries that just slow down my machine. I didn't mind doing a clean installation at this point.

I had various problems during the reinstall and ended up till now with roughly 8 reinstallations of my system. All went fine up to the point, when I had to update the netframework. At that point, the updates just failed.

With the latest reinstallation I just skipped the windows updates from 2012 alltogether and it ran fine for a while. Now I get again random freezes (black screen, like if the monitor just switches off) or on boot up it can't find the Desktop and tries to configure it for around 5 minutes.

I ran malware checks, used ccCleaner and avast. Everything looks fine. I also ran the svc check that I found somewhere to do, but wasn't sure how o interpret the data.

I now ... Read more

A:Windows 7 randomly freezes, sometimes starts up without Desktop

Please post back a screenshot of your maximized Disk Mgmt Drive map and listings, using the Snipping TOol in Start Menu. We can see if its configured correctly from that.

Then start working through these Troubleshooting Steps for Windows 7.

If you withheld installing all Windows Updates after a reinstall then you are not running Win7. YOu should install all Updates and run with Updates set to Automatic. The possibility of Updates messing up your PC is less than one in a million so there is something else wrong most likely.

I would look over these steps which spell out how to get a perfect Clean Reinstall - Factory OEM Windows 7 as if you stick closely to them and use only the tools and methods within then you will be assured of having a perfect install. You can then backup a System image in case it becomes irreparable, used to reimage the HD or its replacement in 20 minutes.

Installs should also always be done with only the target HD plugged in, to avoid interference from other HD's. This alone could be a problem which we should be able to see from the screenshot.

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I'm running a windows xp sp2 system. recently windows media player (version 11) randomly opens itself while i'm working on the computer. could be playing video games (wow, enemy territory), using firefox, or graphics programs like fireworks.

i'll close WMP, minimize it, move it over to the side, but it still reopens, or maximizes itself or brings itself into focus.

in addition, the volume icon in the systray continuously changes back and forth between mute and unmute at seemingly random times. it doesnt look like it is timed with WMP opening or maximizing itself, but both problems started at the same time.

i thought maybe it was a mouse problem. was using a logitech wireless optical mouse. whenever i placed the mouse on the base to charge, i noticed that the volume icon would change from normal to mute, or sometimes back to unmute. i swapped out the mouse for a wired optical usb mouse connected with a ps2 converter. also swapped out the usb keyboard (which has no music hotkeys built in or anything like that) for a ps2 keyboard.

still having the same problem. WMP opens at random times and forces itself to maximize or come into focus. unsure what it could be. maybe its an optical mouse problem. dont have any track ball mice to test it out. maybe i have a keyboard hotkey tied to WMP that i dont know about. though sometimes i wont be using the keyboard at all and it will still come up. i noticed though, that if i let the pc sit, WMP doesnt come up. but if i i... Read more

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Hi, I'm running Vista and use WMP11 to play my audio files, since yesterday though, after about 10 minutes of playing my CPU usage shot up, I had a look on Task Manager to find Windows Media Encoder open (wmenc.exe). I closed the task, but it just opens again eventually and I still have this problem. I have no idea why it's happening, any ideas?

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I tried to install a second harddrive on my pc last night, i did this before with no problems, i plugged it in, then the power came on for maybe 2-3 secs then turned off, then turned on again, i dont have any picture either, i checked the cords and hardware to see if they're loose, nothing. i have a presario, running xp home, please help, thanks.

A:No Picture, PC starts, shuts down, starts again

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Alright folks i got a serious problem here, after a couple of hours from being shut down my desktop computer running windows vista home premium 32-bit edition, will just start booting all on its own. i dont know where to start to fix this problem. I have run a virus scan using AVG and till no luck with fixing this problem. So far this has occurred 3 times now. If anyone knows how to fix this problem please let me know.

A:Windows Vista Home Premium Randomly Starts Booting

Hi Dragunfli

I have never heard of this before, however the experiences of others says its either a faulty power supply unit or switch. There is a sticky available here Power Supply Information and Selection that will assist you when choosing. Be careful when attempting to test, or otherwise play with such devices, as the voltages and current that they can put into your body can kill. Anyway, good luck!

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Windows 10 Shuts down randomly. It does not "crash" with an error code, it simply shuts off. Dead as a doornail. I turn it back on and I get the little blue window in the middle of the screen but nothing else. I turn it off manually, count to 10 and turn it back on. It will then come back up OK. I see nothing unusual and programs seem to run OK. Outlook, Explorer, Google, and installed programs. BUT just when I get comfortable working, BAM! it just shuts off. Cycle continues. I do not play games except only Solitaire (which is online only with W10) occasionally. I have Norton and have run scans. Any ideas?

A:Windows 10 Shuts down randomly

1. Send a paste of the results of this please

2. A possible cause of the symptoms you describe is the use of unsuitable 3rd party system maintenance programs - Windows 10 does not like third party programs that change aspects of its system. Registry cleaners, system booster programs, defraggers and the make it go faster type apps are sooner or later, frequently the kiss of death to the health of the system.

3. Send please the results of this - clicking to check ONLY installed programs
when you have the program installed right click and click run as admin
Click to check as above
click go
copy and paste please the notepad file - select all - copy - paste to reply


4. . There is of course a slight possibility there is a driver problem and the shut down is caused by that driver loading when you access its software.

5. I think from reading some of your previous topics, you have a certain degree of knowledge, so have you please checked if anything is recorded in event viewer
that may provide further clues.

6. I am now offline until approx. 2230hrs UK time, I will respond to your reply then.

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So I've got the Windows 7 Beta installed on my Pentium 4 and every so often it just randomly shuts down. Now I've heard about the 7 beta doing this, but as I understand it's not supposed to start doing this until March 2010. What's going on?

A:Windows randomly shuts down

No sorry. The beta started shutting down on July 1 (or August). The RC will last until March.


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For the past, I'd say about a month (maybe a bit more), my computer has been shutting down on me with no warning at all. It's like someone cut off the entire power supply to it, and sometimes while I'm trying to reboot it, it shuts down as well. It happens no matter what program(s) I'm using, and the time it takes to shut down varies with no pattern at all. I have AdAware, Spybot Search and Destroy, and Norton AntiVirus installed on my computer. All of these have been coming up with no viruses or spyware that it can find on my computer, so I'm pretty sure the problem is not that. I'm thinking it may be the RAM or the power supply. I hadn't installed anything new to the computer for months before the problem started occuring, so I highly doubt it has to do with any new software introduced to the computer that might have had a detrimental effect on it. I thought it may be overheating due to dirt, dust, and debris so I cleaned the tower out but the problem still persists. Any help on the matter would be greatly appreciated as this computer is a vital tool for me.


A:Windows randomly shuts down

A complete power off certainly suggests hardware more than software, so I would share your concerns about the Power Supply Unit as a likely cause.

Software (virus etc) activity can restart a PC but sudden unannounced power offs are not indicative of that.

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I have an HP 6310 with Windows 7 Home edition (64 bit) that will randomly shut down (gracefully, like I told it to. No blue screen, no error, applications begin closing then the screen says ' windows is shutting down '. It does not restart by itself. It will go hours without doing it or it may do it the moment I start it back up. I have checked the CPU temps and they are fine. Did a Memtest and it passed fine. It really seems software related. Ever heard of a virus causing this? I have both Norton and 'Superantispyware' running.

A:Windows 7 Randomly Shuts down

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can. If you have performed any of the scans below post the logs for those scans, and then perform the ones you have not done.Please download and run Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screensho... Read more

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I come to you as a last resort. I am one of those teen nerds that can usually solve any computer problem but I have tried EVERYTHING and I am turning to you as a last resort and hoping that you see and respond to this. Many people on the internet have this issue with no solution.

It first started a few days ago. I have had Windows 7 running on my system fine for at least 6 months and then it randomly shut off while installing Adobe CS5. When I restarted, it got to the desktop. As the computer was connecting to my network, the computer froze, nothing worked except the mouse.

I manually rebooted it. After that it would shut off anywhere from the time, the Windows booting screen showed up to less than a second after the desktop loaded with a BSOD. (Never enough time to do anything)

I switched out my RAM (from [email protected] MHz to [email protected] MHz) and Video Card (from nVidia 8600 GTX to nVidia 9800 GTX+), reformatted my computer, and had the same issue. I reinstalled Windows again and same exact issue.

I took apart my computer, reassembled it, zeroed out my hard drive, and ran diagnostics on my hard drive and memory with no errors. I installed Windows 7 again. While downloading updates it shut down. Now when I start it up it shuts shown within a few seconds from turning on or may take half an hour to shut off. In error reporting, it says that the Event Id is 41 and the Source is Kernel-Power.

It is not a result of insufficient power because I have a 1000-... Read more

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Hi all,

This problem relates to my dream PC purchased last September which has been perfect until last month.. I just cant digest this !

The PC happens to be shutting down on its own and worse thing that frightens me is that it does not switch back on for at least the next 30 mins or so .. something like a cooling period.. I'm pretty sure that it may not be a heating issue because this shutting down does not necessarily happen when playing graphic intensive games.. happens sometimes when I leave the PC unattended or when there is just some mp3 playing on it.. hard for me to diagnose the root cause..

The event viewer seems to be capturing too many errors / warning / critical events. These shut downs happen to be critical events.

The log from the most recent shutdown last night is as below.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 22-07-2012 09:53:32
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: KKWin7
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<Level>1</... Read more

A:Windows 7 PC shuts down randomly

Clean inside the tower with q can of compressed air. All fans, and cpu heatsync. Also go into bios and look at the temp and voltage readings.

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Hello, I have been having a problem with my Windows 8. At times, my computer will instantly shut off, usually when using a lot of programs or large files. But my computer should handle most software and usage. Here are my specs...

Processor: AMD FX(tm)-8320 Eight-Core Processor

Installed Memory (RAM): 8.00GB

System Type: 64-bit Operating System, x64 based processor

It seems by shutting down my computer before running a "relatively" large file, the computer won't randomly shut off whilst running.

Help will be appreciated.

A:My Windows 8 Shuts Down Randomly

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so I had this homemade computer, the specs:
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 250 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3839 Mb
Graphics Card: ATI Radeon HD 4250, 256 Mb
Hard Drives: C: Total - 230742 MB, Free - 178623 MB;
Motherboard: BIOSTAR Group, TA880GB+
Antivirus: Microsoft Security Essentials, Updated and Enabled, MalwareBytes.

and after I uninstalled linux from my Ubuntu-Seven dual boot,I used the MBR and boot command in the ERD to fix my bootloader so I can use windows. but after a while, it started powering off randomly, even when I was using it. then when I switch it back on, it says windows was shut down improperly, making me think it's a hardware problem. I've tried RAM test, automated repair and antivirus but it keeps happening.
can anyone help me?

A:Windows 7 shuts off randomly

I m not sure what s causing it but i do know some hardware drivers cause a sistem shutdown after updating. also windows updates can cause your system to auto shutdown. hoverer if this was the case you should ve had a window turn up saying you something like." windows will shutdown in x seconds. [remind me later] [shut down]"

have you seen any of these windows.?
and then. if you are running certain programs on fullscreen it could be that the window is hidden and it just shuts down after the timer expired. (also had this when chrome was running in foreground.)

it could be an entirely different problem but can you recall any of this or try to check for these if you have the problem again.

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Not sure why its doing this. Just installed a clean version of windows 7 from vista. Left it on all night last night cause was dling something to wake up with my computer off. Then later today had it on, has been working fine and then went out to eat and it was off again. Does it shut off after being idle ? is that a new feature or is something wrong?t hanks

A:Windows 7 shuts down randomly?

Have you checked your power settings?

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So I'm sitting in the Windows 7 RC x64 and out of no where, my computer reads no network access and stops every type of network-based thing I was doing. The only way to get network access back is to go into Device Manager and find the device and Disable/Enable it.

I'm using on board ethernet on my "EVGA 780i" and using nVidia's latest drivers.


A:[SOLVED] Windows 7 NIC shuts off randomly

I've had so many problems with my 790i Ultra... Most likely related.

My problems happened in Vista, so it's not just a Windows 7 problem. I forget how I got around it, to be completely honest. I believe I uninstalled and reinstalled the drivers.

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We have a problem with a windows 2000 machine randomly shutting off. It does not blue screen or give any errors at all. All the fans are working, the case is clean with proper ventilation. The machine is used as a print station only. Any suggestions of things to check would be greatly appreciated.


2 pentium xeon processors 3.06ghz
1 gig ddr ram
550 watt power supply

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I've looked over the threads regarding the same type of problem, but havn't found anything that matches my problem exactly. For a few weeks, my computer has randomly shut off, and when I try to reboot it, at the CoreCell logo, it shuts down aswell. If it gets past that, it will shut down during the windows boot-up. Sometimes it makes it to Windows, but it will shut off within 10 minutes. Othertimes it will appear to be fine, and shut down for no good reason what so ever. My powersupply, motherboard and everything are about 7 months old, so I doubt it's either of them. I run Ewido, Clean-Up and Ad-Aware, they find stuff every now and then, but it doesn't help my restart problem one bit. Included is the hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 3:11:51 PM, on 8/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\AIM\aim.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/cus... Read more

A:Windows XP Shuts Off Randomly, and during boot up

You've got some nasty spyware there, some of which is beyond me so its probably best you wait for a security expert to take a look.

However, given the problem, I doubt its actually the malware that is causing it, more likely to be a temperature problem. Try downloading speedfan http://www.almico.com/speedfan.php and then monitor the temperature.

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Hi All

I need your help. I am running windows XP SP2 on lenovo thinkpad T60p with 2GB RAM and core duo processor. My windows shuts down randomly.. I need help for this.

I am attaching the log by hijackthis.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:10, on 29/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\IBM\Mobility Client\artdhcp.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program F... Read more

A:Solved: windows XP shuts down randomly...

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Yesterday I bought an ibuypower PC. I got home and immediately saw problems. The first boot up didn't show a Windows logo so I installed Windows which took around 3 hours as I had to mess around in command prompt to get things all in order. I finally did that and noticed that there was a huge green line through my brand new Asus monitor. I turned the resolution to 1920x1080 in hopes of fixing it but to my dismay I had no luck. On top of that everytime Windows actually did boot up correctly my monitor would freeze for a second then go completely blank. I've been searching around the internet trying to find any information on this but I have found nothing. In case you were wondering when it goes blank there isn't a mouse cursor and the computer stays on. I have an Msi r9 390x Gfx card and am on Windows 10. I will provide pictures. Thank you.

A:Windows 10 randomly shuts down on brand new PC

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Hi, I have been having this problem for a few days now and am lost on how to solve it. I run Windows XP and I receive this error message anywhere from 5 minutes after I logon to an hour or more:

It gives me a minute to close all my programmes before it restarts with either error code 203 or 204. The computer can be idling on the destop or I can be playing a computer game, it will happen. I can't find any cause for why it does it. My tech friend suggested it might be a virus that is causing the problem. I have scanned multiple times with AVG, Spybot and Ad-aware. They have turned up viruses and other problems but as of now they do not find any problems and it is still happening. I have tried a repair install of Windows and that did not help. Scandisk does not say there is any errors on the disk. I am stuck at what to do short of a complete reinstall. Can someone please help me? I would rather not have to format my drive.

A:Services.exe randomly shuts down in Windows XP

Are you running SP1 or SP?

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I finally got around to installing Windows 8 on a second partition on my media PC and installed some basic programs on it. I mostly used it just for basic web browsing for a while, but when I installed chrome on it to try out youtube in 60FPS it abruptly shut down. No "updating" screen, no "shutting down" screen, no error messages, the only thing out of the ordinary is that the fan will speed up for 1-2 seconds before everything cuts off. So I tried watching the video again to see if I could reproduce the issue, and sure enough, anytime I get about 2-5 minutes (sometimes way less) into a 60FPS youtube video (other youtube videos play just fine) my computer blinks off.

My first thought was that it was some kind of graphical issue, so I tried updating catalyst control center to a beta version. It did not affect the issue. I tried running furmark on it for about 15 minutes to see if that would get it to shut off, but it did not. However, I also tried running dolphin (the wii emulator) and was able to reproduce the issue consistently. This issue also happened once or twice while regular web browsing.

I ruled out overheating or PSU overload, because this same setup could run Battlefield 4 on ultra for hours and never shut down.

I tried reproducing the issue in my Windows 7 installation, but I cannot. 60FPS youtube videos and dolphin run just fine. This led me to think that the problem was caused by some kind of software issue in my Windows 8 setup. Since ... Read more

A:Desktop shuts down randomly, but only when using Windows 8.

EDIT: Whoops, misread the post. Clearly it's a desktop computer.

Which fan starts speeding up? CPU Fan? Video Card Fan? PSU Fan?

I'd guess that this is a hardware problem with your video card, and the card needs to be replaced. I'm not certain however, by i would recommend testing with a different (similar) video card and seeing if the problem persists.

Also, get a temperature monitoring program for your CPU and GPU and make sure that the temperature isn't spiking for some reason around the time that the computer resets. I might be.

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im not sure what it is, it has never gone 10 minutes without shutingdown, new hdd and re-installed windows xp home edition sp2 32 bit. please help!

intel celeron e1200 @ 1.60ghz conroe 65nm technology
1.00gb ddr2
foxconn 45gm

A:old windows xp computer randomly shuts down

Skrillek, My first cut at this is that you have either a Fan problem or heat related. I would check the heat sink on your processor and give your power supply a cleaning with compressed air.


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Good afternoon. My Windows Vista Home Premium SP2 has started shutting down at random. I've checked power settings and all are set to hibernate but it does a full shutdown for no apparent reason. There is no obvious error listed in any logs. Any idea what could be causing this?

Thanks for any help.

A:WIndows Vista Shuts Down Randomly

What do you mean by "full shutdown?" I recently had a problem with my Vista computer just turning off, like someone pulled a plug on it. No rhyme or reason to it. Sometimes it would boot up, sometimes I could repair windows, sometimes it would do it when I was trying to boot off a Linux disk. Here's text of an email I sent to a friend about it:

"My computer troubles returned. It would just turn itself off. And then it would turn itself off early in the bootup process. I was able to get online with a Linux install disk and get a fresh copy of an AVG rescue disk, thinking it might be a root kit virus. I managed to get Windows going long enough to burn AVG disk, but upon boot up the computer would just turn itself off, even though it is Linux-based. I thought I was going to go up to Microcenter and get a new computer, but first I disconnected both drives and had no trouble booting up on the Linux disk. It was stable while I looked at Microcenter ads. Then I connected the C drive to different connections and went through Windows repair again. So far, so good. Luckily I had a new hard drive that I'd ordered but never used, and I cloned the old drive to the new one. It took hours, but the computer never shut down and the new hard drive seems to boot up fine. I reconnected the second drive, and it's all been running like a dream for several hours. Fingers crossed. My working theory is that there was a defect in the hard disk... Read more

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Hi All.. Feels good to be back on this forum after 2 long years ! (Did not forget to edit the system config though... )

Had purchased my dream config last September which has been perfect until last month

The PC happens to be shutting down on its own and worse thing that frightens me is that it does not switch back on for at least the next 30 mins or so .. something like a cooling period.. I'm pretty sure that it may not be a heating issue because this shutting down does not necessarily happen when playing graphic intensive games.. happens sometimes when I leave the PC unattended or when there is just some mp3 playing on it.. hard for me to diagnose the root cause..

The event viewer in control panel (which is something amazing in win 7 for troubleshooters !) seems to be capturing too many errors / warning / critical events. These shut downs happen to be critical events.

The log from the most recent shutdown last night is as below.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 22-07-2012 09:53:32
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: KKWin7
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Micro... Read more

A:10 month old Windows 7 (64 bit) PC shuts down randomly..

Welcome back karthik.

I think the two most common reasons for unexplained shutdowns are heat and a failing PSU. I think I'd try to rule out these two things first and then, if necessary, move on to other diagnostics. Heat buildup isn't limited to graphics intensive gaming. A failing piece of hardware could also generate excessive heat just by being on for a while. There are several free utilities that can monitor temperatures. A couple recommended on this Forum are:

Speccy - System Information - Free Download


SpeedFan - Access temperature sensor in your computer

There are two generally accepted ways to test a PSU. Using a multimeter and using an actual power supply tester. Some generic info on using both.

How To Manually Test a Power Supply With a Multimeter

How To Test a Power Supply Using a Power Supply Tester

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