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ThinkPad E460: Trackpoint and Touchpad don't work ...

Q: ThinkPad E460: Trackpoint and Touchpad don't work ...

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RELEVANCY SCORE 200
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RELEVANCY SCORE 138.4

Hi, I just bought brand new TP E460 and installed Ubuntu 16.04 on it. But unfortunatelly Trackpoint and Touchpad are not working at all. I could find drivers for Linux. Did anyone faced similar problem? Can anyone help me, please?

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RELEVANCY SCORE 103.2

Hello. Last week a got a brand new ThinkPad E460 factory sealed for work. And it've had troubles with it out of the box, I have a ThinkPad T450s private and have never experienced anything like this on my private laptop. So of the bath to tends to freeze at Lenovo logo in BIOS boot screen. And I have to press a bunch of keys for it to continue. I think I might have fixed this issue by disableing secure boot and anti-theaft. It didn't always happen, but it happend every morning at work. I disabled these features now so I can't confirm or deny if that problem is competely ficked. I have of coruse updated the BIOS and all drivers. My second issue is that EVERY time, not only when I restart but also if I sign out of my account and back in again is that my TouchPad refuse to work if I don't click a key (any key) on the lenovo keyboard in addition to this left arrow key is in a loop. This is really annoying as I use this with a dock at my workplace. If I move the coursor to a textfield with my external mouse or the Trackpoint (that works fine regardless if I click on the keyboard or not) I will see the corusing being moved to the left contantly untill I click a key at the keyboard. What is going on? These issues seems really strange to me and not something you'd epxect. 

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RELEVANCY SCORE 103.2

Hello. Last week a got a brand new ThinkPad E460 factory sealed for work. And it've had troubles with it out of the box, I have a ThinkPad T450s private and have never experienced anything like this on my private laptop. So of the bath to tends to freeze at Lenovo logo in BIOS boot screen. And I have to press a bunch of keys for it to continue. I think I might have fixed this issue by disableing secure boot and anti-theaft. It didn't always happen, but it happend every morning at work. I disabled these features now so I can't confirm or deny if that problem is competely ficked. I have of coruse updated the BIOS and all drivers. My second issue is that EVERY time, not only when I restart but also if I sign out of my account and back in again is that my TouchPad refuse to work if I don't click a key (any key) on the lenovo keyboard in addition to this left arrow key is in a loop. This is really annoying as I use this with a dock at my workplace. If I move the coursor to a textfield with my external mouse or the Trackpoint (that works fine regardless if I click on the keyboard or not) I will see the corusing being moved to the left contantly untill I click a key at the keyboard. What is going on? These issues seems really strange to me and not something you'd epxect. 

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RELEVANCY SCORE 97.6

Hi, the touchpad and trackpoint in my X220 notebook don't work. I've tried under Windows 7, 8, 10 x64, and Linux too, but no success. I've tried several drivers, UltraNav and Synaptics with no results. They are enabled in the BIOS (ver. 1.42). The device manager recognises the hardware as "This device is working properly." Please help.

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RELEVANCY SCORE 95.6

I just got thinkkpad T570 (512 ssd, core i7, windows 10 pro, 16 ram, UHD).Usually the movement of touchpad is perfect, when I just move the point with doing nothing.  However, when I open pictures, setting and access to websites ( even this website), touchpad, trackpoint adn mouse are getting slower, does not move seconds, and losing the cursor, and moves sort time, this happens constantly, then eventuall, the cursor keeps freezing. I tried to move touchpad, track point and mouse, moreover, typing keyboard, nothing happens. but when I turn it off, into sleepying mode, and turn on. Then it works.Is there any solution to this issue?

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RELEVANCY SCORE 92.4

I was having responsiveness issues with the trackpad for a while, then, i open my laptop one day and it's completely unresponsive, as well has the backlit keyboard not working (the hotkey still pops up that it's "lighting up" the keyboard, but no actual lights) and the trackpoint being completely unresponsive too. I've tried:- Restarting computer- Using Lenovo's various "fixing" softwares- Looking for a keyboard firmware shortcut for enabling/disabling trackpad, (doesn't exist on this computer)- Re installing drivers (Ultranav driver refuses to install manually, "driver installation failed")- Booting on a non microsoft OS (Booted on a linux Mint installation and it still doesn't work)- Booting into BIOS and looking for "enable/disable trackpad option", That option does not exist for me.- Opening up computer and checking the physical connection, All plugged in fine. When i open the device manager in windows there is no entry for the mouse whatsoever. The touch screen and the pen both work fine. I think it all points towards a hardware issue, i can pick up another trackpad on ebay for pretty cheap, but obviously i'd like to make sure that it would actually solve the issues.  The major confusion for me is that why would faulty trackpad hardware stop the backlit keyboard from lighting up? How are the two linked? Any ideas appreciated, Thanks!

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RELEVANCY SCORE 91.6

Dear All,  My Thinkpad P52 are working fine. But after i'm updated the TrackPoint Firmware Update Utility version 07 Nov 2018 from lenovo office site, my  Touchpad and Trackpoint stoped working.  I'm retry install but same error  After restart Windows, i seen this error "PS/2 Mouse Not Detected"  I looking on this forum, and seen many people was installed this firmware got same error ! X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint : forums.lenovo....  This issue solved when Lenovo release new version to fix this error on X1 Carbon, but on Lenovo Thinkpad P52 still have error and we waiting for solutions to fix this. My Thinkpad P52 : Win 10 x64 , I7, P3000, 32GB ,1TB PCIeBIOS Version:  N2CET35W (1.18)BIOS Date:       2018-12-14Machine Type Model: 20M9CT01WW This's my log of TrackPoint-Flash Utility v1.0.0.38 (on lenovo website show this v1.0.0.4) ****************************************TrackPoint-Flash Utility v1.0.0.382018-12-22 10:41:52[10:41:52.303] IAP_MODE: TVSU_FLASH_FW[10:41:52.303] Command Line: "C:\DRIVERS\WIN\Elantech_TrackPointFW\FWUpdate.exe"[10:41:53.898] default interface: PS2[10:41:53.898] OS: 64-bit[10:41:53.929] [WARNING]: 1.6151-1.6399(0.0248) :Write 0x00 => TimeOut[10:41:53.960] IsElanTP: 1[10:41:53.960] Load image file: C:\DRIVERS\WIN\Elantech_TrackPointFW\PSG8E8_RANKA_fv11... Read more

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RELEVANCY SCORE 80.8

Good Day!I'm from the Philippines and I bought a refurbished thinkpad p50 from the US at 2016 and I extended its NBD warranty until June 1, 2018. The touchpad and trackpad suddenly stopped working a few weeks ago and it seems that the bios can't recognize them. The wifi reception seems to have also weaken, requiring me to be closer to the wifi source than before. I also tried reinstalling the drivers but it can't still identify the two pointing device. I'm actually planning to ship it to the US this week before my NBD warranty expires, but I don't know anyone from the US right now to avail the NBD service. May I know which address must I send it to, and the proper procedures to avail the repairs?I already spent $170 for the warranty extension last year, and I'll be spending another $100 for the DHL shipping to the US. May I also know if Lenovo will answer the shipping back to my country, since if not, I'll be spending another $100 for it to be shipped back to the Philippines?I also tried calling the service center from the US but I kept on having long calls with no response. Thanks!

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RELEVANCY SCORE 79.6

I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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RELEVANCY SCORE 79.6

Hello, I'm new here and I was hoping that someone could help me with my laptop.I have a IBM Lenovo T410, that was working very well with Windows 7 Professional, including the Touchpad and Trackpoint. Meanwhile, the hard drive got broke down and I decided to replace him with a SSD and upgraded SO to Windows 10, and then the problems became with Touchpad and Trackpoint. I already installed all the drives that I have found on Internet and on Lenovo forums and support pages but none works. Every time that I go to Control Panel > Mouse I get an error that tells me that there is a problem with Synaptics device, telling me to uninstall and reboot. Meanwhile, I installed windows 8.1 Pro, guessing that it could have some incompatibility with Windows 10, but the problem remains the same. Can anyone help me with this? How can I solve the problem? Where can I find the right drivers for my device?Thank you very much!   

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RELEVANCY SCORE 79.6

After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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RELEVANCY SCORE 79.6

After using the ThinkPad Yoga 260 for about two weeks, both the trackpoint and touchpad are now unresponsive. I've tried updating the drivers, rolling back the drivers and uninstalling the drivers and installing the latest one. None of it works. I managed to get it working once with a BIOS update but as soon as I put it in sleep mode, both became unresponsive again. Under Mouse Porperties the TouchPad option is grayed out and the TrackPoint option is sometimes grayed out and sometimes not. Regardless, it is completely unresponsive when enabled and disabled.

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RELEVANCY SCORE 78.8

My trackpad and trackpoint died while I was editing text (no load, no updates, just typing and stuff). Trying to fix that I successfully updated BIOS on fresh windows installation and tried to update touchpad/trackpoint firmware, but got errors, similar to the ones in that thread. In particular, I am getting :"fail to enter transparent mode" error on the trackpoint firmware update"0x0" error on the touchpad firmware update No found solutions helped. Any thoughts or ideas? Warranty service is not operating at the weekends, so I would love to hear any suggestions.

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RELEVANCY SCORE 78.8

Hello community I have this old  thinkpad, which i am very fond of. However, recently the touchpad and trackpoint are acting up.Both right-buttons have stopped working. If i right click on the desktop, nothing happens - until i left-click... then the context-menu keeps popping up until i click on something else. Eventually both left buttons also stop working. I then have to press ctrl alt del and move the mouse over the on-screen-buttons initially they do not respond. after a while they become active again. Then the left button works for a little while until it starts over again... have tried updating drivers, removing the touchpad and trackpoint,  reinstalling windows 10 and flashing newest BIOS without any improvement. External mouse works flawlessly,,, Suggestions are most appreciated :-) Thanks, Kasper, Denmark

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RELEVANCY SCORE 78

Dear all, I'm having trouble with both my touchpad&trackpoint not working properly. I am not sure whether there's something to do about my hardware or not, but all things started to mess up. I have been experiencing the issue that sometimes my touchpad and trackpoint didn't work. At first I solved it through disabling driver signature enforcement, but later on both the touchpad and trackpoint lost its function after I hibernate/sleep. I have to restart the system and select that advanced boot option again to use them. I don't know the exact time the issue started to deepen, but, I'm guessing that it's about the touchpad firmware update. I installed it someday and after rebooting the program told me that the attempt to update is failed. And after that the touchpad&trackpoint became completely unusable. Both the device can be seen in the device manager but they just lost their functions. I have tried reinstalling the driver and all the installing progress seem to be completed except the firmware updating failure. Here's the log from TrackPointDetect.exe: TouchPad-Flash Utility2018-08-24 23:38:14Command Line: TrackPointDetect.exeOS: 64-bit[WARNING]: WriteCommand 0xF5 => 0xFE failed.[WARNING]: Retry 1: WriteCommand 0xF5 => 0xFE failed.[WARNING]: Retry 2: WriteCommand 0xF5 => 0xFE failed.[WARNING]: WriteCommand 0xE8 => 0xFE failed.[WARNING]: Retry 1: WriteCommand 0xE8 => 0xFE failed.[WARNING]: Retry 2: WriteComman... Read more

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RELEVANCY SCORE 75.6

Hi. Suddenly touchpad stopped working. Did a windows reset, Bios update, all drivers update, disabled in bios then reboot. Every time i reboot i get code 24 error on ThinlPad ultranav device. It doesn't even work when i boot to windows pe or some other linux bootable cd. What am I doing wrong?

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RELEVANCY SCORE 67.6

Hello... I have a Lenovo Thinkpad W500, purchased some years ago. It was running Windows 7 Pro. Any discs that might have come with it are long lost. I made the disastrous decision to upgrade to Windows 10. To do this, I used "Create Windows 10 installation media" from this this link. I put it on a USB flash drive, configured my W500 BIOS to load from "USB HDD" first, and proceeded.  After several attempts, it finally managed to load what appears to be Windows 10 (clean install w/o Product Key, for now) to the point where I gave it my Micosoft ID and it even loaded the correct wallpaper photo, etc, and there was a Taskbar which briefly appeared before hiding. But after that, nothing... integrated mouse touchpad unresponsive (in fact, no arrow pointer on screen at all).  I know the mouse pad is working, because if I insert the "W10 installation media" flash drive, I can select "Repair PC" instead of "Install W10" can then get a command prompt (with a arrow pointer that moves around). But none of the other options seem to work (it detects none of my W7 recovery partitions, W7 Restore points... nothing. Startup repair reports back nothing. I don't think I am eligible for Lenovo Recovery Media, as the eligibility page does not recognize my Thinkpad S/N. At this point, I'd be happy to just re-install W7 (I have a valid Product Key), but I can't even "Submit digital download recovery order" since Lenovo won't recognize my S/N. At this po... Read more

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RELEVANCY SCORE 66.4

Hello,I have an issue whith my new X1 Carbon (G7), that my touchpad does not react immediately when I click with the phisical touchpad buttons (ie. the buttons above the touchpad). It is noticable when trying to drag&drop an item, or when trying to use the scrollbar similarly (clicking and dragging). It works well when I use the lower area of the touchpad to "click". For example: I select a file in File Explorer with a click and immediately move my fingers on the touchpad to drag it somewhere else, but it only starts to move after a short moment. It feels like the touchpad does not want to react, but then it suddenly starts to work... I thought of driver update, but Synaptics driver is not available. Maybe it's an issue with the Microsoft drivers?Does anyone else have a similar issue? Thanks

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RELEVANCY SCORE 66.4

Lenovo Vantage recommeded me to install the following update https://pcsupport.lenovo.com/uu/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... The firmware update failed with the Error Code[0x69] Since then I can no longer use both the trackpoint and the touchpad!The official firmware update completly bricked my input devices. Does anybody know how to fix this issue?

A:X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint

This seems to be an related issue: https://forums.lenovo.com/t5/ThinkPad-L-R-and-SL-series/Touchpad-not-working-after-firmware-update/t...

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RELEVANCY SCORE 64.8
RELEVANCY SCORE 64.8

Hi. Hoping someone can help, I have a 2016 Thinkpad E460, which I ordered with 8GB RAM.THe model is Samsung M471B1G73EB0-YK0 DDR3 1600. I want to upgrade to new RAM but in 16gb form over two 8gb dimms.So my query is, will this notebook mainboard support the slightly faster RAM such as Crucial model with the following specs, DDR3 PC3-14900 ? CL=13 ? Unbuffered ? NON-ECC ? DDR3-1866 ? 1.35V ? 1024Meg x 64 Trying to find a matching Samsung model is seemingly challenging and so will be easier to purchase to new matching models.  RegardsGareth 

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RELEVANCY SCORE 64

Received this e460 a few weeks ago, and have had problems ever since. When i first got it, it showed an amd dedicated R7 gpu in device manager.and the intel integrated gpu (i7-6500u) Then my tech guy got all defensive basically screaming that "no this deinfiyly DOESNT have a gpu amd card!"he also stated "there is not such thing as a pc with an Intel Cpu and an amd gpu"  "its one or the other"WHich i know if wrong, ive fixed plenty.  So i proceeded to lenovo support entered my serial number, and it shows i have the dedicated r7 gpu!  could this page be wrong? I cant find ANY E460, that includes the I7 without the R7 gpu!!!  DOes my laptop have R7 amd dedicated gpu?????Here is the link to the image of all my specs http://postimg.org/image/4vyc4lw7l/ 

A:Thinkpad E460 - Im SURE this has dedicated GPU-Wor...

20ET specs You probably have a machine that supports DUAL graphics.Use the Intel graphics during normal use, AMD graphics during games.This saves on battery power. Other forum users can probably describe this feature better. Note: Please repost your screen shot with your serial number removed.

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RELEVANCY SCORE 64

Received this e460 a few weeks ago, and have had problems ever since. When i first got it, it showed an amd dedicated R7 gpu in device manager.and the intel integrated gpu (i7-6500u) Then my tech guy got all defensive basically screaming that "no this deinfiyly DOESNT have a gpu amd card!"he also stated "there is not such thing as a pc with an Intel Cpu and an amd gpu"  "its one or the other"WHich i know if wrong, ive fixed plenty.  So i proceeded to lenovo support entered my serial number, and it shows i have the dedicated r7 gpu!  could this page be wrong? I cant find ANY E460, that includes the I7 without the R7 gpu!!!  DOes my laptop have R7 amd dedicated gpu?????Here is the link to the image of all my specs http://postimg.org/image/4vyc4lw7l/ 

A:Thinkpad E460 - Im SURE this has dedicated GPU-Wor...

20ET specsE460 specs Note the word -OR- in the graphics spec.You have dedicated  AMD graphics GPU.  Another forum user would have to claify if you have Dual graphics support. Note: Please repost your screen shot with your serial number removed.

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RELEVANCY SCORE 64

I am thinking of buying the Lenovo E460 in Asia and using it in Canada. But I am concerned about the warranty, is the laptop covered under IWS?

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RELEVANCY SCORE 64

I am thinking of buying the Lenovo E460 in Asia and using it in Canada. But I am concerned about the warranty, is the laptop covered under IWS?

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RELEVANCY SCORE 63.6

Hey guys, today I've got my new Thinkpad Yoga and it's really nice but I don't know if it's the driver or the touchpad it self. I can't push the right mouse button. Whether I use the double tab nor the right corner (at the top or bottom), nothing happens. left click works fine, but only if I activate the on tab option. Already tried to uninstall the driver and reinstallt the new version from the website nothing changed. And sometimes the touchpad and the trackpoint don't work at all. I'm using Windows 8.1 x64. Thanks for your help! lg

A:thinkpad yoga touchpad right click does not work

I've recognized something. Sometimes when I use a "click" function of the touchpad a small touchpad icon appears on the notification area. But you can see it only a short time. I think it is definitely a driver issue. Am I the only one?

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RELEVANCY SCORE 63.2

Hello Everyone, I have Lenovo ThinkPad E460 2016 with installed 4GB RAM Memory Samsung DDR3L, 1600Mhz, 12800s, 1.35v. The laptop has two sockets for RAM Memory and the Motherboard allows up to 16GB of ram. Today I bought additional 8GB RAM, ADATA, 1600 Mhz, 12800s, 1.35v, CL11.According to the characteristics, the new ram should be compatible with the laptop. After the intsllation of the new RAM the computer does not start. After pressing the start button, the red light goes on and I can hear the fan and hard drive working but the screed does not goes on. I have tried to change the sockets. Also tried only with the new RAM, the result is the same. The laptop runs only when i leave the old RAM within (no matter in which socket).. Do you have any idea what can cause this problem? Is it necessaery to do some BIOS settings or something else?

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RELEVANCY SCORE 63.2

Hi, I am unable to find any driver, which could enable CAPSLOCK indicator on my Lenovo Thinkpad E460.Please help me find out the driver or any procedure to follow which leads towards solution. Thankyou Mateen

A:Capslock indicator in Thinkpad E460?

Hello and welcome,
 
How you get there may vary with OS, but try this (Win 10):
 
Search "display", select "display settings", "advanced settings", "display adapter properties", then the "screen configuration" tab.  There should be a checkbox "enable on-screen display" and below that a few options.
 
Z.
 
?

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RELEVANCY SCORE 63.2

Hi all, I have a 1 month old Lenovo Thinkpad E460 that won't run on battery.The notification bar says it has 98% of battery all the time and that it is not charging. I can't unplug the AC cable since the laptop turns of, so any tries to reset the battery with Lenovo software does'nt work. The laptop has a built in battery so I dont think that open the laptop and remove the battery is a good Idea because I might void the warranty. Anyone had a similar experiance? Anyone now what to do?

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RELEVANCY SCORE 63.2

Hello,  (This has happened on a couple of these new machines) Windows 10 Enterprise.Secure boot disabled, EUFI (both) Legacy firstHarddrive set to first boot devicePXE boot imaged (SCCM)I enabled bitlocker and setup the computer, AD environment, connected it to a dynadock finished machine config. Deployed it to user and a noticed shortly afterwards that upon startup it is asking for recovery key. I suspend/reboot and enabled bitlocker. Reboot asks again for the key. I messed with BIOS settings galore. Finally decrypted cleared keys, took ownership and prepared the TPM. It said it was ready to work but in reduced funtionality?Attempted to encrypt, did the Bitlocker system check, reboot and got the Bitlocker could not be enabled, the encryption key could not be obtained from the trusted platform module. Any advice would be much appreciated.JB 

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RELEVANCY SCORE 63.2

Hello,As the title says, I can't use the touchpad on my T470p. I did a factory reset, installed all the w10 updates and the BIOS updates. Then I downloaded the Ultranav driver, but after it asked for a restart, nothing changed. In mouse properties, I don't have access to "Advanced settings" to have access to the "Synaptics Control Panel".
 
Device Make : ThinkPad T470pSerial Number : PF******
BIOS : R0FET37W 1.17System : W10 Pro
 

Moderator note: serial number removed to prevent abuse.  For reference the associated MT-M is 20J6CTO1WW

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RELEVANCY SCORE 62.4

Hi all, I have a new ThinkPad E460, day old. One thing I noticed is that the power button has a small circle in the middle of it, however on pressing it, the small circle on the power button does not light up to a green light, like on the other ThinkPads. So my question is, is this supposed to light up to a small green light or is the abscence of the small green light normal behaviour. Any help will be greatly appreciated.

A:ThinkPad E460 Power button light

it is normal, there is no led under power button 

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RELEVANCY SCORE 62.4

My thinkpad e460 touchpad quit working with gestures and scrolling.  I thought it was a setting in the control panel. However, after opening the control panel and selecting the touchpad there is no setting to diable or enable gestures.  There is  a setting to adjust the sensitivity. I then selected the mouse properties settings and it only has setup control for the mouse and not the touchpad. I then used the lenovo system update software to check for updates.  I installed the recommended updates and that did not fix the problem. Does anybody have a fix for this problem?

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RELEVANCY SCORE 62.4

HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

A:Lenovo Thinkpad E460 Battery Problem

HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

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RELEVANCY SCORE 62.4

Hi, I got a ThinkPad E460 running Windows10 Pro.  The integrated camera was working before but when I tried to use Skype for the first time in a few months this morning, video didn't show.  Then I ran the Camera app in Win10 and it gave me the error code 0xA00F4271(0x80070005) even though it was shown as "working" in Device Manager.  The camera still doesn't work after deleting it in Device Manager and letting Win10 reinstall by itself, updating the camera driver, checking the privacy settings, etc.  I don't know if this is related or not, but the integrated mic was missing in Device Manager before I found out that the camera was not working.  I updated the audio driver and the mic started working again. Is there anything else that I can do to fix the camera?  Thanks in advance!












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A:ThinkPad E460 integrated camera is not working

Some AV Security software, such as Kapersky AV, will sometimes block the camera access, so check to see if yours has such a feature. Other thing to try is to completely remove the existing camera driver to see if it has become corrupted.   In windows, just uninstalling and reinstalling will not install a clean copy, unless you make sure to check the box during the uninstall to "Delete the driver software for this device".    If left unchecked, it will just reuse the existing driver, and if already the latest version, attempts to reinstall the same driver again will not always replace all files since they already exist. Also make sure to install all of the latest Chipset drivers, or better yet, run the Lenovo's ThinkVantage System Update (TVSU) and update all of the drivers to the latest version.      Sometimes it seems to find updates that fix issues that manually updating misses.. I would hold of on any BIOS updates except as a last resort, however, since they sometimes go bad, and when they do, they go really bad and can leave your system bricked.. ThinkVantage System Update (TVSU)https://support.lenovo.com/us/en/documents/ht080136 Good Luck,

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RELEVANCY SCORE 62.4

HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

A:Lenovo Thinkpad E460 Battery Problem

HiI have bought a lenovo thinkpad e460 laptop about 5 months ago. According the specification battery design capacity is 47500 mWh. but after utilizing about 5 months and 64 cycling charge, I've Considered full charge capacity  have decreased to 35000 mWh during these months(decreased about 30%). after searching in lenovo support site  I found some drivers to update as Follow:1-BIOS Update Utility2-Lenovo Battery Firmware Update Utility for my laptop battery FRU sereial Number.I updated my laptop with both of softwares. full charge capacity was corrected after updating battery firmware and it showed about 45000mWh.   and then I performed battery gauge reset. unfortunately after completing the process, battery full charge capacity shows about 35000mWh again.I think there is a problem in my laptop battery. I will appreciate somebody help me about resolving the problem.

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RELEVANCY SCORE 62

 Hi, My Lenovo ThinkPad E460 LAN icon have yellow exclamation, altough there is no connection issue.OS Windows 7 Professional 64 bit.Intel(R) Ethernet Connection I219-V  driver version is 12.13.17.4Tried to search for latest driver, however cant find it.Tried to disable and enable LAN connection, it solve for temporary only and the problem still occurs again.Any solution for this issue, please help.thanks.

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RELEVANCY SCORE 61.6

I bought a used W530 with 24 gigs ram, i7 cpu.  I've installed all the latest drivers on lenovo's support.  Everything seems to work great except the touchpad (touchpad did the same thing before I updated anything).  When sliding my finger across sometimes it just stops and the cursor won't move again until I firmly tap twice, almost like the cursor is frozen in place and the taps wake it up.  Other times the cursor will jump to the other side of the screen when scrolling.  Sometimes it clicks with the slightest touch, and other times I have to firmly tap. I've read most of the issues on this forum but they don't sound like this problem.  This feels like a flakey touchpad.  I see on ebay you can get the touchpad sticker/cover, the entire palmrest with ribbon cables, or the touchpad sensor board.  If I can't fix the issue with software, is the problem most likely the palmrest piece or the sensor board?  I'm assuming the sensor board is what the palmrest plugs into somewhere by the motherboard, but I'm not sure as I haven't torn into it yet and the maintenance manual doesn't show that sensor board. I'm going to attempt disabling the trackpoint in the driver as I just found that suggestion on the forum and see if that fixes the touchpad.  If that solves the problem, is there a hardware fix for the trackpoint or is that just getting a replacement keyboard?  I doubt that will be the issue since the trackpoint and all... Read more

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