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Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Q: Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
Where do I go from here?
Much obliged for your help,

Preferred Solution: Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

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I recently purchased a new computer and have encountered issues with a BSOD after shutting down. This causes the computer to restart every time I select shutdown instead of shutting down. I noticed when I plugged the computer in for the first time/entered windows that a recovered from unexpected error showed up. I've only really installed a few games and drivers for some hardware. So far I've tried going into device manager and disabling various mice/keyboards/network adapters from waking the computer to no avail.

Aside from the shutdown, it may also occur when the computer is left idle, though that may just be from a similar symptom when the computer entered sleep mode.

Any help would be appreciated. Apologies if anything was unclear.


A:BSOD on Computer shutdown, automatically restarts

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004c85ef9, fffff88007ad63d8, fffff88007ad5c30}

Probably caused by : igdkmd64.sys ( igdkmd64+24bef9 )

Followup: MachineOwner
Are you able to disable the onboard Intel video card? If so, please do that and lets see if leaving the NVidia GeForce GT X970 to do the heavy lifting by itself solves the issue.

These dual card setups can be a real pain in the arse unfortunately.

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Occasionally my computer will BSOD during shutdown. Before the BSOD, it will stay on the shutting down screen for a couple of minutes. This time I didn't even see the BSOD - after staying on the shutting down screen, the screen went blank and eventually I just did a hard shut down. When I logged in, I received a dialog stating that the computer had BSOD'd.

zip file is attached

-Windows 7 Professional SP1 x64
-Not the original OS, from MSDNAA
-Age of system varies: graphics card - 2 months, CPU/motherboard/RAM - 6 months, power supply - 1 year, hard drives/network adapter/cdrom drive - 5 years
-Age of OS installation - less than 2 months, I had the issue on a previous installation of the same OS as well

A:Occasional BSOD during shutdown

It looks like you have some corrupt memory.

You should test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

However, you should being by filling out your system specs.
System Info - See Your System Specs

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When I try to shut down my computer through windows it keeps restarting. Perhaps something in the permissions, I don't know? The only way I can shut it down is via the manual switch on the power supply.

I have reset my BIOS as well, no luck.

Assistance please.

A:Shutdown Through Windows Just Restarts My computer - Help Please.

right click a blank spot on your desktop then select personalize then selecet screensaver then select change power settings then select choose what the power buttons do you will see many options if something is needed to be changed then make sure you save the changes you will have to reboot the machine for the changes to take effect

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After installing an Nvidia 8400 graphics card, my computer has been incapable of shutting down without having to pull the plug on it.

A:Windows 7 - Computer restarts on shutdown

event log

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Hello, people.

I am fairly green when it comes to computer, and hopefully you who are more educated on the subject can lend me a helping hand.

It started out about a week ago. The computer shut down while I was playing WoW. I reached down and touched the casing, and it was scorching. I gave it time to cool down for about an hour and started it up again. Same thing happend. I opened her up and could barly touch the CPU and powersupply due to the heat. I once more let it cool down, and turned it on once more, to check if all the fans were working. I could spot no problems.

This has occured a few times a day since then. Both in games, and when just browsing.

Im not quite sure what information to leave, but ill write down what I think you need.
My computer:
OS: Windows 7 home premium 64 bit
Processor: AMD FX(tm) -4100 Quad-Core ~3.6GHz
RAM: 8192MB
Graphics Card: AMD Radeon HD 6800 Series

I DLed CPUID HWMonitor to check the tempratures and while playing I had 65-88įC on my processor, and down in the low 20s while browsing.

Would really appriciate some help on this.

Thanks in advance.


A:AMD FX-4100 at 88¬įC. Occasional computer shutdown

Temp max safe temperature according to AMD is 61c for the bulldozer chips. If im not mistaken the CPU starts to throttle after 81c. If you are hitting 88c, you are overheating the processor and theres something wrong. I would suggest reseating the CPU cooler with some new thermal paste to start and we can go from there, however the temps your hitting are far beyond even what a stock cooler on an FX 4100 should let it achieve.

I also notice you say your PSU is also just as hot, what wattage is your PSU and what specific video card do you have?

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Have a 2-year old computer, have only had a NVIDIA gtx 570 before. One night my NVIDIA video card died. Had to remove it and ordered a AMD R9-270 video card. I did my best to remove the old Nvidia drivers and am certain I have installed the latest AMD drivers with administrative privledges.

I have had 3 bluescreens since installing the video card. One was relating to a driver failure I think so I did a reinstall of drivers and looked for any old nvidia drivers i forgot to take out. Now twice I have gotten an error IRQL_Not_Less_or_equal. These blue screens have only occurred upon shutdown and only after installing my new card. Please help

A:New Video Card - Occasional BSOD upon attempting to shutdown PC

Hello and welcome to 7F.

I have taken a look at your DMP files.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {3e7, 2, 0, fffff800032b174c}

Probably caused by : ntkrnlmp.exe ( nt!EtwpTraceMessageVa+594 )

Followup: MachineOwner

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck C4, {91, 2, fffffa800c7c1b50, 0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : iusb3xhc.sys ( iusb3xhc+377ff )

Followup: MachineOwner

**************************************************************************... Read more

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I have shutdown correctly, but I get BSOD and then it shutdowns, but then it turns on again.

A:BSOD as computer shutdown, turns on after shutdown

Even when i try to restore my computer it gives the BSOD

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hello,. myfriend gota computer problem that accured 2 weeks ago when he got the intenret hooked up to his coputer again. he receives a windows message sayin the system is going to shut down, then the box has a 1 minute until the computer shuts down. checked it for the sasser and blaster that was aroun a few years ago. and that wasnt the problem. i was wondering if there was any other virus' or worms that would do the same type of thing.

A:windows xp problem.. system shutdown warning. 1 minute and computer restarts

I had a similar problem a while ago....you may have tried cleaning with AVG/ADAWARE/SPYBOT, it worked for me.

Go Start run then type shutdown -a when the 1 min warning comes, try looking in the event logs to see what is going on, the other place i have come accross this is when windows has expired/Hacked etc

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Good evening,

I have a custom build, amd 8 core 16 gig ram..... Do not know what the problem is. Computer has been running fine for 6+ months. Now the computer occasionally shuts down, but the tower doesn't shut off. It stays on but my monitor says "no signal detected." I have to shut off the tower either via the power supply reset switch or pull the plug. Then when trying to restart both the power light and the hdd light are solid. I mess with the power again, and then it will start again. I have not found a consistent method for getting it to shut down. Sometimes its in the middle of an MMO. Sometimes when I log off the MMO. Sometimes while its just sitting and nothing is happening.

Please help with suggestions.

Thank you

A:Occasional computer shutdown with computer still running, no signal

Test the hardware, establish a Clean Boot, work through the other Troubleshooting Steps for Windows 7

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Hello, my computer restarts a few seconds after I power it off... I would really appreciate some insight as to how to stop this. I have attached the sf_diagnostic_tool_output.zip file.

Windows 7 Home Premium x64
Intel Core i7 920
Gigabyte EX58-UD3R Motherboard
2 x 30GB OCZ Vertex SSD's in raid 0
3 x 2GB CORSAIR XMS3 DD3 1600


A:Computer restarts on shutdown

If you click on the Start Button: Right Click the Shut Down button: Select Properties: In the Power button action: Shutdown

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Recently my computer has been restarting when I shut it down.
I have tried to change the registry values of powerdown on shutdown from 0 to 1 and from 1 to 0.
I have also wake on lan disabled in BIOS.
Also I have disabled the Ethernet adapter to wake up the computer.

A:Computer Restarts When I Shutdown

What happens with shutdown in safe mode? Does it behave?

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When i shutdown my computer it restarts instead

however curiously when ive only been using the computer for about 15 minutes and i shutdown it is okay
usually i shutdown and it restarts instead, so on the first loading screen i have to press the power button to turn my computer off - i dont like doing this could someone please help me fix this problem

A:When i shutdown my computer it restarts instead

I'm guessing that your using XP..


this should help..

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Thats basically it, computer restarts instead of shutdown. i formatted and it stll does it. running xp prosp1

A:computer restarts instead of shutdown

Hello and Welcome to TSF

Right click on "My Computer" and open "Properties" go to the "Advanced" tab and click "Settings" under "Startup and Recovery". Uncheck the box next to "Automatically Restart" and click OK.

Try shutting of the PC. If you encounter a blue stop screen (AKA the Blue Screen Of Death or BSOD) write down the stop code (it'll be something like 0x00000007f (0x0000000, 0x0000000, 0x0000000, 0x0000000) and any file or driver mentioned and post that back here. BTW, all I need is the first set of numbers and you can post it as 0x7f instead of 0x00000007f.

Do you have Roxio 5 on your PC?

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My parents Windows Pro PC keeps restarting when shutdown is selected. I found similar threads that said it was an error during shutdown with the advice of unchecking "Automatically restart" after error in "Start up and recovery" but I get no error message and it keeps restarting. I can't find those threads now to see if any other solutions came in. Does anyone know what this is? Oh and Happy Festivus!

A:Computer restarts on shutdown

Here's a few link to a forum where people are having the same problem. Reahd through they might have a solution. http://www.experts-exchange.com/Miscellaneous/Q_21161321.html

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Whenever I shutdown from my operating system after just installing my new power supply, the computer restarts itself. I've already posted in the operating system thread, and it would seem that this is not a problem with my operating system, but rather the machine itself.

Anyone have this issue?

A:Computer restarts when shutdown

Does it restart immediately or does it take a few minutes? What machine are you using?

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I installed Avast antivirus on my desktop (XP Pro + SP3 ) & then tried to Shutdown my computer but it restarts automatically.

I tried the uninstalling the Avast & then shutdown my computer but still I am facing the issue.

Thanks in advance,

A:Computer Restarts even after Shutdown

Try this and see if your computer shutsdown properly.

Go Start > Run > Type in shutdown -s and Press Enter.

If this shutsdown your computer properly, it looks like something got screwed up in the registry when you installed Avast (Although, that shouldn't have happened)

Have you tried a System restore?

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the other day i overclocked my computer:

2500 barton core athlon xp
512 ram
biostar mobo
win xp pro sp2
128MB nvidia 5200
80 gig western digital special edition

i run my pc at 3200+ with no problem...

but i wanted to take it further

so i overclocked it to 452 fsb
2.48 true speed

and i ran it a couple of hours and it was stable, the hottest it got was 45 degrees celsius. so its not like it overheated...

well getting to my problem...

1. while is was running it at 452 fsb
i noticed some pictures had like lines going thru them (well actually only one)
so i restarted because i was goin to clock it back down to a 3200+ but wen i did it got to the windows xp boot screen and the screen went blank with lines running thru it (i know it booted into windows because i heard the sound) well i changed my video card from a 5200 agp 8x to a 32MB pci card and it works fine...

2. the second problem is when i go to shutdown my computer it restarts. y? is it because of service pack 2?

so my questions are as follows :

did my 5200 die because i overclocked the cpu or did it just take a crap.

and y is my computer restarting?

............................... thanx................................................

A:shutdown restarts computer...

Other things can heat up besides your processor. There are voltave regulating circuits on the board that can overheat and die. Also, when you change the bus speeds, depending on the board, you can be effectively overclocking everything else in your system. This includes things that do not take kindly to overclocking.

Long story short you may have cooked something.


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I am using windows 7 operating system. And i've got problem in my computer. My computer self restarts or self shutdown. I start my computer and while running the computer it makes noise like "tuk" several times.
And very next time i start my computer then it's automatically restarts or shutdowns. I've check my hard disk and it's running properly. Please help me out from this problem!!!!!

A:computer shutdown or restarts itself

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I have a Gateway computer which I have had about 2/1/2 years I am running Windows XP, with a Pentium 4 and 768 in ram. About a month ago when I started my computer I got the dos screen with a message saying "windows did not shut off correctly" and the message gave me several options to restart. normally, safe mode and last known good configuration or something like that. I finally got up, I called gateway and they had me boot up using my cdrom with my drivers CD and run a scan on my c drive which it said I had corrupted files and then repaired them. Since them when I go through the normal shut off procedure (start, turn off computer, turnoff). The computer shuts off but restarts itself. I have been in Bios screen and have been to system properties, advanced, start up and recovery, settings, system failure and unchecked auto restart. Nothing has worked. I even checked my fan to see if it was working and it is. One other thing I have a cable modem and if I disconnect the cable modem from the computer the computer will not restart. Any suggestions on how to get this thing to shut off correctly?

A:Computer restarts itself after shutdown

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After a power supply failure about a month ago, I had a new power supply installed. After this, my computer would restart after running the shutdown program. I worked around this by disabling "Automatically Restart" under "System Failure" in the Startup and Recovery menu. This worked for a while, now the computer is restarting again on shutdown even though the "Automatically Restart" is unchecked. What is the problem and is there an "easy" fix? I have Windows XP home edition as an OS. Thanks.

A:Computer Restarts on Shutdown

Look this over: http://support.microsoft.com/kb/311806 I know you've already removed the auto restart under the System Failure tab. But maybe some of the other stuff might be useful. You might try googling "computer restarts on shutdown" and read some of the results that come up. Some of the leads seem more promissing that the Microsoft link.

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Having some weird trouble trying to shutdown windows.

I shutdown, and it works properly. The computer, from what I can tell, powers off for about 2-5 seconds (it varries). It then starts back up again, and goes through the windows boot.

I have disabled the "auto restart on system fail" option. I've done multiple google searches and searches within this forum, and no solutions have helped me. Any ideas?

A:Computer Restarts When I Try to Shutdown

It could be one of a number of things ... have a read here:-



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I have been experiencing random system shutdown and restarts. Today I actually received a BSOD. The only message I pulled from the BSOD before it closed was "Driver Power State Failure"
This is a newly built system:
Sabertooth Z77 MB
i7-3770 LGA1155 CPU
Geforce GTX 660 Graphics card
16GB Viper PC3-15000 1866MHz Memory
1000 Watt Power Supply

I have gone back through the installation and everything is solidly connected.
Any help will be appreciated.
Thank you for your time.

A:BSOD and multiple system shutdown and restarts

Welcome to SevenForums.
If you are overclocking any hardware, STOP. Reset any changed values back to default.

!sysinfo cpuspeed
CPUID: "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3502
All your BSOD's were caused by asmthub3.sys

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80134919a0, fffff80000b9c3d8, fffffa800ccaaac0}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Probably caused by : asmthub3.sys

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

DRIVER_POWE... Read more

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Disabling sleep, hybrid sleep and hibernation has resulted in the computer restarting a few seconds after Shutdown. Previously, sleep worked correctly until the computer was revived, at which time there would be black screen, fans full blast and no POST. Hold power button to power off, then powering on would resume from sleep as normal. If hibernation was allowed, the computer would not properly detect my raid0 boot drive and another hard restart was required.

A:Computer restarts a few seconds after shutdown

Please provide the information in this post: SF Diagnostic Tool

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Recently i brought a new CPU with Gigabyte GA-K8N51GMF-9 motherboard and AMD Athlon 64 processor. Its installed with Windows XP SP2 operating system. The problem with the system is that , it gets restarted everytime the shutdown command is clicked. Please let me know how can i fix this problem

A:Computer restarts automatically when shutdown

First thing, search the BIOS for anything that might "wake" the computer, such as "Wake on LAN", which turns the computer on when there is activity on the Network.

Did this problem just start, or has it been this way from day one ? Does it happen every single time, or only occasionally ?

Another possiblity that your computer has a fatal error during shut-down, so while it may appear that it simply "turned off", in fact it BSOD'd and is "automatically restart"-ing.

In My Computer>Properties>Advanced>Startup and Recovery>Settings

Unclick "automatically restart", turn the computer off and report what happens.

Also Check Event Viewer for any Errors that seem to be occuring during shut-down.

This might also be some effect of a malware infection. What is your Anti-virus software and are your definition files updated ?

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The computer doesnot shutdown at all but restarts by itself...it never shutdowns at all.

A blue window with the following message is coming when it doesnot shutdown at all.

STOP: C0000219 Fatal system error" The windows logon process system terminated unexpectedly with a status of 0xC.... etc.. followed by numbers

Kindly assist....help me.......please


A:Computer doesnot shutdown..just restarts

may be some virus
try to scan ur hard disk

I would also throw in the potential for a corrupted Windows file - do a repair from the CD (I think you will need to reinstall SP2, but not positive)

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when i try to shut down my pc n i cliked d shut down button.......
it automatically resarts again .........
pls help me guyss........

A:my computer is not shutting down,it restarts when i do a shutdown

Please try as follows.

Start the Registry Editor (regedit)

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Double Click on "PowerdownAfterShutdown"

Change it to "0" if it is "1" or Change it to "1" if it is "0".

Restart the computer and after it has restarted, shut it down again.

Did this help? If it didn't then please restore the value to the original one.

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I have a problem with my daughters computer, it shutdowns and restarts for no reason no indication anything is wrong, It has a gigabyte GA-8PIE1000PRO2, INTEL P4 3.0 1012 DDR 333 RAM, GIGABYTE RADEON 9200 GRAPHICS CARD, All updates have been downloaded. I hope you can assist me with this problem. Many Thanks Terry Horton.

A:Computer complete shutdown and restarts

I'll assume its xp your talking about. Go to start/ control panel/ system / advanced/ startup & recovery/ then uncheck the option to reboot.

Next go and right click on "my computer" select manage / event viewer/ system.
There see what report it gives for the last shutdown.

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I am working on a hp pavilion dm4 1160us   windows 7 64 bit and when you choose shutdown it shuts down and restarts, just as if you pressed the power button....  No error messages.  I did update the bios to try and fix the problem but no help.  I also reinstalled the graphics driver with no help.

A:when I choose shutdown the computer restarts

Hi Wtipton2, Stubborn thing! Hard Reset:Sometimes all you need to do is kick the computer.  This method works for a variety of connection and ?stuck? program issues. Disconnect all external devices first.Remove AC power and the batteryPress and hold power button for at least 30 secondsReinstall only AC power for first startup ** See NotePower on? - Log inNext time you shut down the system, reinstall battery.** Note: You can ignore the bit about leaving the battery out.  If you like, reinstall battery the first time and be done with it. It is my pleasure to assist. Say ?Thanks!? by clicking the Kudos Star to show your appreciation for the help.Fixed?  Mark this Post ?Accept as Solution? to help others find the answers. Note: You can find ?Accept as Solution? only on threads started by you.

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my laptop is running on windows 7 and about 2 days ago it started hanging on the shutdown screen, and after 15 mins or so it shows a blue screen that say power_state_drive_failure. i ran a clean boot and it shutdown normally but then my antivirus, wifi button, bluetooth button and several other stuff stopped working so i did a system restore. i already uninstalled abunch of programs and its still doing that.

my laptop is an asus N81vp-D2, this is the original OS its OEM. its about one year old and asus once replaced hard drive. it runs on an intel core 2 duo T9600 with an ati radeon 4670.

files are attached. meanwhile im going to reset my logon screen to default, maybe that will work?


A:pc stuck at shutdown it shows a BSOD power_state_drive_failure and restarts by itself

didnt work =(

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I have Windows 7 Ultimate x64 on my desktop. When I try to shutdown my Desktop, it restarts so I have to hold the power button to turn off my desktop. Any suggestions on how to fix this problem?

A:Desktop Computer Restarts when Shutdown is selected

Check to make sure all chipset drivers are installed.

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Fairly recent build, been on the EVGA forums, MB has the latest BIOS (previous versions do the same thing).

Is there a way to find out what on my network keeps my computer from staying shut off? Is there a setting I need to change some where? I have everything set to default presently so I can start from square one in diagnosing this problem.

A:Computer restarts when I click shutdown and won't sleep.

I did disable WOL for my i217 port from within the BIOS, but I'd still like to know what the issue is.

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Hi, first of all thanks for the help, and I attached a full Everest report for my system. (tell me if you need a different report...)

Here is the situation:

I have this computer for +/- 3 years and this problem occured about 6 months ago. I first noticed it when I left my computer running and when I came back (1-2 hours later), it was restarting by itself. It just lets the screen open and then restarts over and over again. Sometimes it's gonna keep looping, or other times (when I shutdown and restart it myself) it's gonna loop 4-5 times and then give me the "Overclocking Failed! Please enter Setup to re-configure your system.
Press F1 to Run SETUP
Press F2 to load default values and continue"

So I press F2, then I can use the computer, but it can then randomly shutdown and redo the auto restart again. I'm not doing anything specific when it shutdowns, sometimes it can take 15 min or 3 hours before it shutsdown.

Things I tried:
-Reformat: I keep having the same problem;
-Memtest: No errors;
-I ran Avast, spybot, etc.: No virus or spyware, etc.;

- I replaced the Cmos Battery and a strange thing happened when doing so: After changing the battery and resetting date&time, The computer worked great, I could manually restart my cpu without having the error msg or loop problem, I tested it all night and it never gave me any problem. But the next moring I tried again and it gave me the same error message...and now I have the same problem (so I'm... Read more

A:Computer random shutdown & repeatedly restarts.

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I've had a previous problem http://www.bleepingcomputer.com/forums/t/141283/computer-crashes-after-reviving-from-standby-or-hibernate/ (still not fixed)This is a brand new computer with 2gb RAM, no new software or hardware, i have run virusscans and chkdsk.But just today, in the middle of whatever, the computer just randomly shut off without warning. I pushed the power button, and it booted up, but in the middle of the process, the welcome screen, it randomly restarted without warning! I turned on the computer again and it's working just fine. What could be wrong?

A:Computer Randomly Shutdown. Then Restarts. Now Is Fine.

Hello, trashcan7.I need to gather some more information from your system event log in order to help you on this. Please follow the following instructions to send me the log:Please download Bill's Debug Report Tool and save it to your desktop.Double click the downloaded file.When asked to generate a report, select yes.A file (BillReport.7z) will be created on your desktop.Go to http://billy-oneal.com/fileUploadNext to "Please choose a file:", click browse and select the report file on your desktop.Under BC.com username, enter yours.Click upload and wait a moment.These logs are an average of 300k in size, so it may be a moment before the site responds.Have a nice day,Billy3

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computer restarts if i give shutdown command ,

i format the os but it gives me the same problem

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My Portege started to crash on shut down two days ago. I tried the following solutions:
- Verify McAfee was up to date ok, tried spybot and superantivirus, no threats found
- Verify disc ok
- Followed up all Toshiba TEMPRO messages to update drivers
- Returned to a recovery point a week ago ok

All works well, I can use all my programs and hybernate works ok untill...... the system wants to shut down

The shutdown window will not disappear
The laptop gets warm, the fan increases in speed and finally crashes with blue screen
The it restarts itself and the cycle starts all over again

The only way to stop this process is to keep the power switch for a few seconds

I ran out of ideas how to solve this, suggestions are welcome

A:Portege R830-10L BSOD on shutdown, restarts, goes to sleep and crash

Obviously something ?blocks? regular shut down.

Last step to fix this is recovery image installation. After dong this you will have clean preinstalled OS and everything will be OK again.

By the way: before you shut down your notebook check which background processes are active and try to end some of them manually, just to see if shutdown is blocked by some of them. If you will be able to find out what is wrong there you can remove certain application or disable any service that can be responsible for this.

Play a bit with all this.

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Greetings Gents

? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -


nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -


4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip

If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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After installing my new powersupply, every time I shutdown my windows 7 machine, it restarts.

In the event viewer it says "Event 41, Kernal-Power: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

A:Windows 7 restarts on shutdown

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Hello all. My first post in this forum. Im trying to get help to a ver annoying problem with Windows 8 Pro. My Shutdown button (physical and the one in the operating system) restarts the machine. I have tried few solutions.
1. Make a shortcut
2. RegEdit change the reboot value to 0
3. And checking the main properties of the Shutdown function and removing the "Fast Start" option.

None of them worked. Sometimes my windows is giving me "Light blue" screen where is sad face icon ( ) and said that something went wrong, system need to restart, but that is only sometimes.

when im trying to shutdown, machine calms down, screens went to black but then, restart happens. it is pain and out of my skills.

Help would be awesome.

A:Windows 8 Restarts when trying to Shutdown

Welcome to the 8 forums, good to have you..

Sounds to me like a BIOS option. I know on mine I can tell the BIOS what action to take when the power button is pressed and/or held down. You may have a look in your BIOS settings....


There is also a "hybris Shutdown" option in the OS itself, have a look at this article. Might help you:

Fix Windows 8 Restart and Shutdown Problems by Disabling “Hybrid Shutdown” Feature - Tweaking with Vishal

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Hi.......I have a windows xp professional, service pack 2, core 2 duo processor computer. My problems are as listed below

a. Windows restarts on shutdown.
b. Windows restarts on hibernation.
c. Windows hangs on standby.

Have tried most of the solutions that i could find online but to no avail.

Any help in this regard would be appreciated


A:Windows xp restarts on shutdown

Which solutions did you try?

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Hello Everyone,

This is my first post and its about a serious problem thatís really been frustrating me all week.
Whenever I try to shutdown my computer it restarts, Iíve read online how to change settings so that instead of restarting it shows the error associated with this and all I get is a blue screen error saying:

STOP: c000021a {Fatal System Error}
The windows Logon Process system process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000). The system has been shut down.

Iíve been having this issue since Monday. I think it may have been caused by the fact that I downloaded the free trial version of the newest AVS video converter online on Sunday because after downloading this program I noticed my computer running slower and I received the google redirect virus (as I was able to work out from the symptoms). I initially thought the blue screen error and the virus were two separate issues that had just happened to occur at the same time but Iím now feeling more and more like theyíre linked.

My situation is made slightly more complicated by this:
I thought that reinstalling my service pack might solve this and thought that in order to prevent a situation where two service packs were clashing with each other deleted my service pack 3 (naÔve, I know), after this I eventually began to receive a blue screen error upon turning the computer on, saying, ***STOP:0x0000007B and couldnít log on at all but I then used the xp service pack 2 reinstall... Read more

A:Windows xp Restarts on shutdown!

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i can not shut down my computer running windows xp proffesional

A:windows xp restarts after shutdown

What do you mean mate???
What happens when you try to shut PC down?
Does it freeze? Restarts? Can you be more specific?

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ok when i shut down windows xp instead of staying off it'll restart.... did some research on this and it was because of the automatically restart on system failure option under the advanced tab in the my computer properties.. ok so i tried to disable that option but when i shut down i get the blue screen of death.. enabled it back it'll shut down properly and will restart... apparrently its not a problem with the hardware. i have a ubuntu live cd and when i run that and shut down it stays shut down anyone have same problem or knows a fix for this plz comment

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Hey everyone,

I had quite the confusing issue on my hands. I believe it to be hardware related but i could be wrong. I had recently built a system and installed Windows 7 on it. Everything appeared to work flawlessly. The only issue is if the computer is off for an extended period of time (thinking around 4+ hours) it will reboot itself before it can enter the login screen (although it does make it to the loading screen).

After a lot of troubleshooting, i realized that simply flipping the switch on and off on the back of the power supply will allow it to boot into windows fine. Also, using the repair utility on windows will let me boot in fine too (without reseting the power supply manually i believe).

I thought it may have been a power supply issue but i have replaced it with a higher wattage, high end one and the issue still occurs. The Ram is checking out OK too.

The only thing i can think of is that there is an issue with the motherboard. I assume when the system is off the motherboard still has power since the keyboard light remains on. It seems i need to kill the power to the board completely.

Or maybe this is a Windows 7 issue since its relatively new?

The fact that this only occurs if the system is off for 4+ hours really puzzles me. Besides this one error the system runs beautifully.

I am really at a loss here. Any help would be appreciated. Thanks in advance.

A:Computer restarts on login if shutdown for long period of time

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I have cleared the Automatically restart check box. But it still restarted. In the Event Viewer I get one error: The AVG 8Free E-mail Scanner service terminated unexpectedly. It has done this 1 time.

Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:13:22 PM, on 10/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
c:\Program Files\Fingerprint Sensor\AtService.exe
C:\Program Files\Hewlett-Packard\File Sanitizer\HPFSService.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\WINDOW... Read more

A:Windows automaticly restarts after shutdown


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My windows XP sp2 auto restrats after shutdown. I do not have Roxio nor Easy CD Creator. I also have Auto restart check OFF in advanced settings under my computer.

Any ideas?- I am running MCAffee, Spyware Doctor and am clean


A:Windows XP SP2 auto restarts after shutdown


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