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blue screen errors "NTFS file system / system service exception

Q: blue screen errors "NTFS file system / system service exception

Hello, receiving random different BSODs:



Sony Vaio VPC-EH3J1E

Intel Core i3 2350M @ 2.30 GHz

4.00 GB RAM

Windows 7 Home Premium x64

So far I have tested the HDD with 3 different testing tools (CrystalDisk, SamsungHDDTool, and ToolstarHDD Test. All passed. RAM Test has also passed on a 5 pass run. Mainboard was changed in the Notebook last week under Guarantee. What else could this be? Any help is appreciated.


Laptop, only the power suppy connected. RAM tested with Memtest86+ (7pass) and it passed. Mainboard replaced, Hard drive tested with CHKDSK, SamsungHDDTool, and Toolstar HDD Test. Recovery of the system is not possible because the device is a guarantee case and the customer does not want to lose his data. I am able to boot to the desktop. The bluescreens are sporadic. No new software or hardware has been added to this laptop in the last 24 hours. The customer says that he does not add any external hardware devices to the laptop when he uses it. The laptop is only 3 months old.

I have downloaded and installed ALL drivers from the Sony Vaio support site. After the first restart, I was thrown another 2 BSODs: SYSTEM_SERVICE_EXCEPTION (0x0000003B) and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (0x1000007E). So far the following work has been done on this notebook:

1. Mainboard replaced
2. RAM Test with Memtest86+ passed
3. Test RAM used: passed
4. Drivers updated (all)
5. Hard Drive tested with 3 different tools: all passed
6. Test Hard Drive used: passed
7. Drivers updated (all) again

It's still throwing BSODs. There are no open service/problem report bulletins on the Sony Vaio support site about this make and model notebook. Recovery is not possible. We are not authorized to format the hard drive from the customer.

Preferred Solution: blue screen errors "NTFS file system / system service exception

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: blue screen errors "NTFS file system / system service exception

Hello PartyFerret.

According to Carrona.org, STOP 0x00000109: CRITICAL_STRUCTURE_CORRUPTION
Usual causes: Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular)

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.

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I have two issues with my computer that have suddenly appeared. One I posted on already. A window will suddenly appear allowing me to read/write code (I think).
Yesterday my screen turned blue while I was running Windows Defender and did it a second time when I rebooted and ran defender over night. I get an unhappy face and "Your PC ran into a problem and needs to restart....(0% complete)

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4061 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Hard Drives: C: Total - 461430 MB, Free - 304336 MB;
Motherboard: ASUSTeK Computer Inc., U50A
Antivirus: Windows Defender, Disabled

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Hey guys
so as the title says i get random BSOD every like 2-3 days i used to get it more often after i changed my communication port ( that front case had problem with headphones Port) and then noticed that it had no drivers , therefore at device manager i had unknown devices so fixed that got drivers updated my graphic card one as-well(amd) the problem tend to happen less often but as i notice it mostly after i exit battlefield 4 or sometimes when joining it (when have played it before)
so i really dont know what could it be , please any help would be appreciated i guess i shall provide more information but i dont know what exactly so tell me what i need to provide and how .
Thanks in advance.

A:Blue Screen of death service system exception

Hello Pat,

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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i have updated my windows then i got this error and my system often restarts writing system service exception (netio.sys) error....what can i do

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Here I am again. Built a brand new PC and windows 10 hates me again. I am getting BSODs in game.

On Wed 3/16/2016 4:29:44 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031516-9203-01.dmp
This was probably caused by the following module: win32kfull.sys (win32kfull!UnqueueMouseEvent+0x22)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8009EF3FB82, 0xFFFFD0008245AD80, 0x0)
file path: C:\WINDOWS\system32\win32kfull.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation

On Tue 3/15/2016 11:50:42 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031516-9406-01.dmp
This was probably caused by the following module: win32kbase.sys (win32kbase!DEVLOCKOBJ::bLock+0x5DA)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF803DC2D0B82, 0xFFFFD0016E455D50, 0x0)
file path: C:\WINDOWS\system32\win32kbase.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation

On Mon 3/14/2016 7:59:35 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031416-10593-01.dmp
This was probably caused by the following module: ntfs.sys (NTFS!NtfsWriteLog+0x340)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800F96C18B2, 0x0, 0xFFFFFFFFFFFFFFFF)
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation

Dumps have been added at the bottom


CPU: AMD F... Read more

A:BSOD'S System Service Exception. win32kfull.sys/win32kbase,sys/ntfs.sy


So many different bugchecks are there. It will be good to make it sure that the Memory is not causing the issue.
Test your RAM modules for possible errors.MemTest86+ - Test RAM Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
Take a camera snap of the memtest86+ window before closing the program. Let us see it.
Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

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From reading the forums I have noticed that this issue is common amongst HP users. The dreaded Blue Screen of DEATH! I have a HP 110 210 desktop that has a SSD and I  just woke up to the "Your PC ran into a problem and needs to restart" It does this and attempts to auto correct itself - epic fail. From the forums HP recommends purchasing a new HDD something I refuse to do. Solutions are: Purchase a new SSD/HDD from Walmart, Target, Best Buy, AAFES or wherever you want or attempt to reformat the drive (requires a fair amount of pc knowledge or youtube the how to) and lastly buy a new pc NOT HP!!!!!!!! What has me heated is my warranty expired just a few months before this occured, seems like perfect timing for HP. The truly sad part is I bought both of my pc's from AAFES (Military Exchange store) and they are both HP. My laptop has some time remaining on the warranty so I am preparing myself for the inevitable fate. Since HP will not assist you after the warranty expires (not hating that), unlike some other companies, you are left with some unfortunate news....you have lost all of your files, unless you go unsecure and cloud your files. So a big THANKS to HP for failing me and from the looks of your forums several others too. I hope this little note inspires you to do a couple of things. First of all build better and secondly when it does fail have repairs ready. I know there are ways to repair SSD, unlike HDD, there are no moving parts to consider and bad ... Read more

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im getting both errors on my pc, I will post a screenshot of the error i got for the IRQL screen, I also get an occasional system service exception screen instead of the IRQL but i do not have a shot of that screen to upload.

I can try and upload the dump files if you think that would help, thanks in advance for your assistance



A:BSOD IRQL and system service exception errors

here is a zip file attachment from the dump files folder.

any help would be greatly appreciated.

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I have been getting these "Bad Pool Header" and "System Service Exception" BSODs for about a day now (the "Bad Pool Header" one tends to pop up more often then the other btw). I ran a registry cleaner which didn't work and ran memtest this morning and it showed that my memory was fine. The BSODs tend to occur more often when I am playing a game or running some program that uses a bit more memory but it also happens when I am just on the internet. On the other hand, last night I did nothing but surf YouTube for 3 hours and didn't get a BSOD at all. However, since then I haven't been able to do anything for more than 10 minutes (without being in safe mode) without it crashing, and this morning it completely froze until I turned it off. My OS is Windows 7 Home Premium 64bit. It came preinstalled from the manufacturer and unfortunately I do not have the install disc. The entire laptop is less than 2 years old and there have been no major hardware changes and I have never reinstalled the OS.

A:Random "Bad Pool Header" and "System Service Exception" BSODs

UPDATE: Another BSOD just happened after I left the computer idle for a couple of hours except this one said something about Asdsm.sys.

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I have been getting these "Bad Pool Header" and "System Service Exception" BSODs for about a day now (the "Bad Pool Header" one tends to pop up more often then the other btw). I ran a registry cleaner which didn't work and ran memtest this morning and it showed that my memory was fine. The BSODs tend to occur more often when I am playing a game or running some program that uses a bit more memory but it also happens when I am just on the internet. On the other hand, last night I did nothing but surf YouTube for 3 hours and didn't get a BSOD at all. However, since then I haven't been able to do anything for more than 10 minutes (without being in safe mode) without it crashing, and this morning it completely froze until I turned it off. My OS is Windows 7 Home Premium 64bit. It came preinstalled from the manufacturer and unfortunately I do not have the install disc. The entire laptop is less than 2 years old and there have been no major hardware changes and I have never reinstalled the OS.

A:Random "Bad Pool Header" and "System Service Exception" BSODs

UPDATE: Another BSOD just happened after I left the computer idle for a couple of hours except this one said something about Asdsm.sys.

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Title said it all.. on Skype the exact moment I click on Log In, I get this BSOD... My PC is quite new and never had this problem with skype before.
Would appreciate if you could help me.
Included the dmp and rest of the files...

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Recently I have been getting BSOD's with the error "System Service Exception". I have Windows 7 Ultimate, 64-Bit. All of the parts of my PC are less than 6 months old. The crashes are random. Any help identifying the problem would be appreciated. Thanks

A:BSOD at random times, "System Service Exception"

You have a D-Link DWA-125 Wireless N 150 USB Adapter(rev.A2) - Win7 doesn't like these devices, and when coupled with older (Vista-era) drivers it will spit out BSOD's rapidly! Here's my rant about these devices:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Turn off Driver Verifier - it's not putting out any useful information. In general this means that it's either hardware or Windows - but that all depends on the settings that you used to run it.

Video drivers date from 2011, please visit Global Provider of Innovative Graphics, Processors and Media Solutions | AMD and download the most recent version of the video drivers for your system.

Beyond that, please start with these free hardware diagnostics: Hardware Diagnostics

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodin... Read more

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Hi, I've had several sporadic BSOD, at first I thought it was my old sound card (Audigy0090). For a couple of days BSOD were more recent and after trying several unofficial drivers, I decided to remove it and use the sound card on the motherboard.
Today I have played about 4 hours to "Tropico 5" until I had another BSOD, with older sound card was every 30-45 minutes.
Time ago I played Assassins Creed Unity (with the old soundcard) and never had BSOD with more than 4-5 hours of play.
I have an OC, but is stable. I played games like BF4 over 200 hours without failure (under Windos 7) in Windows 8.1 10-20 hours without problem.
Greetings. Sorry use a translator.

Attachment 55522

A:BSOD playing "Tropico 5" system service exception

Update drivers in red, and enable Driver Verifier: Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums

emupia2k.sys Mon Apr 9 15:08:10 2007 (461A3ABA)
Creative E-mu Plug-in Architecture Driver

ctsfm2k.sys Mon Apr 9 15:08:11 2007 (461A3ABB)
Creative SoundFont Management Device Driver

ctoss2k.sys Mon Apr 9 15:08:14 2007 (461A3ABE)
Creative OS Services Driver

ha10kx2k.sys Mon Apr 9 15:08:15 2007 (461A3ABF)
Creative Hardware Abstract Layer Driver

ctaud2k.sys Mon Apr 9 15:08:29 2007 (461A3ACD)
Creative Audio Driver (WDM)

ctprxy2k.sys Mon Apr 9 15:08:30 2007 (461A3ACE)
Creative Audio Driver (WDM)

COMMONFX.DLL Mon Apr 9 15:08:38 2007 (461A3AD6)
Creative Common FX Plug-in

CTAUDFX.DLL Mon Apr 9 15:08:39 2007 (461A3AD7)
Creative Audio Driver (WDM)

CTSBLFX.DLL Mon Apr 9 15:08:42 2007 (461A3ADA)
Creative SB FX Plug-in

kx.sys Fri Sep 18 00:45:22 2009 (4AB2BC02)
kX Audio Driver - Eugene Gavrilo... Read more

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So over the past few days, one of my PCs have been getting random BSODs (system service exceptions), and I haven't been able to figure out what the cause is. I haven't installed or modified any software of hardware; it's just randomly started blue screening. It also occurs randomly, whether I'm gaming, browsing the web, etc. I'm at a loss here unfortunately and was hoping someone here could help me out. I've attached the appropriate logs and everything to the post. Let me know if more information is required.



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I've had a dozen or more System Service Exception BSODs, primarily while playing Star Wars Battlefront. These happened both before and after I upgraded recently to Windows 10.

I've tried reverting and reinstalling my graphics driver, with no result. Any advice or suggestions on how to fix this would be greatly appreciated.

Help me, Obi-Wan.

Recent crash log: JOHN_DESKTOP-Sat_01_02_2016__23413_00.zip

A:Multiple "System Service Exception" BSOD

Hi aiede,

Welcome to the 10forums.

Please uninstall Norton and use Windows Defender as alternative while troubleshooting
Norton/Symantec - Uninstall Completely - Windows 7 Help Forums

In the 7 most recent crashes Norton drivers have been flagged everytime, below the short output of it.

ffffd000`226f3668 fffff801`ac2a35b3Unable to load image \SystemRoot\System32\Drivers\NAVx64\1605050.00F\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
ffffd000`25e982f8 fffff800`28383e72Unable to load image \??\C:\Program Files (x86)\Norton AntiVirus\NortonData\\Definitions\BASHDefs\20151218.001\BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
ffffd000`249b5c60 fffff800`3548b698Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
ffffd000`226f3038 fffff801`ac392899Unable to load image \??\C:\Program Files (x86)\Norton AntiVirus\NortonData\\Definitions\IPSDefs\20160101.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load comp... Read more

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Hi, I am aware that this probably bad forum etiquette, but I find myself desperate for a quick response. I am experiencing an identical set of issues as described by the following pre-existing question: http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Blue-screen-FAT-FILE-SYSTEM-ERRO... I have posted there, but looking at each individual reply, the responses have inevitably slowed down. Ultimately,  I just need to know what I'm doing in regards to attempting fixing it. I am only moderately computer literate, and what with the situation being a complicated one, I may need my hand held a little here.

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I got this problem,

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: 0000000000000001
BCP3: FFFFFA6005B67870
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Im using:
windows vista home premium
nvidia GeForce 8500GT

Sorry for the lack of info im a noob at this

A:Need help with, "system service exception"

You have given us 3 dump reports
2 indicated that its the Nvidia driver that must be updated
Nvlddmkm.sys file description NVIDIA Windows Kernel Mode Driver, Version 194.94 NVIDIA Windows Kernel Mode Driver, Version 194.94 NVIDIA Corporation

The third was code 124 which indicates hardware. Update yourNvida driver and see if the BSODS continue. If they do post the new report.

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My old m/b got fried, so i changed to another m/b and used the same hd for it, and i reinstalled windows XP after deleting the previous, but now when i'm trying to access a folder or file, i get this error "Document may be write protected or encrypted", i really need to open this file, how can i overcome this error ? pls

A:Solved: Errors opening files and folders in NTFS File System

If the file was created under the previous install, and moved, not copied, when backed up -- it probably retains the previous Security Identifier.

See if following instructions to "take ownership" of it works:


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This is ridiculous. After over a week and thinking I had all my problems solved in my other thread, driver_verifier_iomanager_violation BSOD loop on starup, it's even worse now. This time my BSOD came from having chrome open while rendering in Premiere. It would do this every time so I turned off chrome while rendering and I wouldn't get any. I never had any problems with games. I did notice Chrome would stutter with Facebook open but nothing else would cause issues. The last render I did rendered out. I then opened chrome and my computer froze. I tried to boot in and it froze after I loaded in to the desktop. I then set the BIOS to default settings and turned off AMD cool and quiet and AMD turbo. Now after the ASUS splash loading screen pops up, it goes to a black screen. Rebooting a million times and trying to repair did not work. The other monitor doesn't even get a signal. Leaving the computer off with no power for awhile did not work either which always fixed it before. checking the disks everything seemed fine. Safe mode blue screens everytime too within a minute if it even boots up to begin with. I really have no idea what is going on.

A:System Service Exception BSOD and Black Screen while loading windows

From the title of the previous thread it appears that you have enabled driver verifier there. Is it still enabled? Make it sure that it is not.

Originally Posted by Arc

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV. [/warn]


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.
Let us know the results, with the subsequent crash dumps, if any.

Driver verifier can cause this situation by its own virtue.

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"File Error
Exception of Type System
OutofMemoryException was thrown."

The above error message occurred while trying to copy my XP OS partition from my WinMe partition using a program which I believe is using xcopy which I downloaded from http://www.lexunfreeware.com/

I am trying to backup my programs which are on one partition, my WinXP OS which is on another partition and my data which is on another partition.

I am backing them up to a 2nd hard drive.

I was successful in backing up the "program" partition but received the error on backing up the XP Partition.

Any ideas what may have caused it?

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New Computer, crashes every night (trying to update?) Will not boot without blue screen of death, after several iterations, lets me run window from advanced options

A:Blue Screen of Death System Thread exception not handled

Hi, your BSOD is caused by Nvidia Windows kernel mode driver. Please download and install the latest Nvidia graphics drivers for your card. Note: completely uninstall the previous drivers!

Good luck, werty

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For a long time now i have been getting BSOD's, pretty much all of the time from System Service Exception and KMode Exception Not Handled. Sometimes the PC never gets to the BSOD and just freezes up and restarts. This happens at any time whether im doing nothing or on the internet, sometimes it happens before the PC can load up fully. Most of the time though it happens when i am gaming. I rebuilt most of my PC but this still carried on. The parts that i have replaces are the PSU, RAM, Graphics Card and the case as well as adding in 2 extra fans. The temperature stays withing good values. The PC also often gets stuck on the post boot screen where it says "SMART Check Capable and OK" and it will take a few minutes for it to get past this stage and carry on loading, but this doesnt happen not all the time. I have tried diagnosing this myself but i have hit a wall. I ran Seatools and the HDD failed all of the tests, however after checking the fail code this was simply because it couldnt find the serial number. The HDD then passed tests from both CrystalDiskInfo and DiskCheckup. I thought that it was either the HDD or the MB as they are the only components not to be replaced. Since HDD seems to have passed its SMART tests i am inclined to believe it is the MB. PLEASE HELP!!!

example of BSOD's in attachment

A:BSOD from System Service Exception and KMode Exception Not Handled

Hello Perry, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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I get regular blue screen crashes on my HP 15-ay026na laptop with the following error message: Stop code: SYSTEM THREAD EXCEPTION NOT HANDLEDWhat failed: bcmwl63a.sys It seems to happen if I'm downloading a large file. I've tried both rolling back and updating the driver of my Broadcom 802.11n Network Adaptor, which seems to be the culprit, but the problem persists. I'm using Windows 10. The laptop is only a couple of weeks old. Thank you very much for your help.

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I was away from my desktop for 6 weeks, from 9/30 until 11/10. When I returned, there were several updates, Win and Office to install. I installed all of them, although some such as KB3200970 didn't install the first time, and installed successfully on 11/16.
KB3197954 failed to install 2x and never installed. 
None of this may be relevant. I started seeing blue screens pretty regularly starting Nov. 18. I don't recall ever seeing them before since I updated to Win 10 last July, and maybe never on this 2.5 year old PC. I tried to go to a restore point but there
are none. (I used to have automatic restore points set up and I wonder if that setting got wiped out when I moved to Win 10???) 
I now experience blue screens 2 - 3 times/day. Error message is always the same about "stopcode" and "system thread exception not handled." It gives a fuzzy file name that I think is nvlddmkm.sys but because it's fuzzy, I'm not sure I
have the filename correct. (I did a search on drive C for that file. Didn't find it and the two files that apparently contain that text string in the files haven't changed since '14 and '12.)
I tried running diagnostics but no problems with any of my drives. The troubleshooter for "Blue Screen" finished in under 10 seconds saying it couldn't identify the problem, so that was no help. Window's Reliability report shows no Windows failures
before Nov. 13 and has no solutions for anything. 
Usually the blue sc... Read more

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Laptop keeps re-starting with the following blue screen & message : "Your PC ran into a problem and needs to re-start. We're just collecting some error info and will restart it for you."With the error message : System thread exception not handled(Netwtw02.sys). Please help as it happens sporadically but is really annoying. I have Win10

A:Blue screen error : System thread exception not handled(Netw...

Hi there @Joseph84?,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have looked into the issue you had mentioned in your post on the HP Support Forums. I understand that you are receiving a Blue Screen that says Your PC ran into a problem and needs to restart. We're just collecting some error info and will restart it for you on your HP Envy Notebook PC.  Here is a document I found called Computer Does Not Start (Windows 10).  Have you tried performing a hard reset?Have you tried to do a Hardware Test?Can you boot into Safe Mode?Is there a specific error code? Here is a document called Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7). This specific document is used if the computer stops responding and displays a blue screen. Have you tried to update the Graphics drivers? Have you done any Windows Updates? If you boot into the Notebook, please update your drivers. You can do that at your HP Software and Downloads page for your specific Notebook or use the link to the HP Support Assistant (if you don't already have HP Support Assistant). Just download and run the application and it will help with the software and drivers on your system that need updating. Please let me know if I answered your question by clicking the 'Thumbs up' if the troubleshooting steps in this post resolved the issue for ... Read more

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Problem with my hp but only when i using hotspot..

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Blue screen, constant reboot. Attempted reset, no succes. Went on to extensive system test, which fails at the last check... now what do I do?

A:Blue screen: STOP CODE: Fat File System. Extensive System Te...

Hard drive has failed.Replacing hard drive with a new one of similar form factor and reinstalling OS with HP Recovery USB will solve this issue.If you're within warranty, HP would replace it free of cost.

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Hi Guys,

I'm a composer working on a deadline and have started to experience quite intermittent BSOD's.
It appears to happen at higher system loads.
I'm reasonably experienced in building custom machines (this is my third on), and so far have never experienced issues with them.
This current one is a racked i7 3930K Hexacore on a Sabertooth x79, with 32gb of Ramm and a GTX470.
I'm using Nuendo 6 in 64 bit mode (Cubase's bigger brother) with an RME Fireface 800.
The fireface runs via firewire and has its own pcie card for this.
In addition there is an external G-tech drive connected via Esata.

In the last week I've been having 1-3 bsod's a day..a real productivity killer and I hope someone can help me out. I've used Whocrashed to at least get an indication of what it might be, but I don't have much experience with minidumps.

The only thing that I have noticed is that Windows is attempting a surface scan during startup, which fails due to a 'recently installed software package' I have no idea what that might be.
I've not been able to do a diskchk on C:
Regardless, C: seems to work fine and I've not noticed any issues.

Drivers are pretty much up to date.

I'm attaching a dump, would someone mind having a look and giving me a clue? Thanks in advance!


link to dump:

A:BSOD - Kmode exception and System Service exception

We need a few more files. Please follow the instructions in this thread:
Blue Screen of Death (BSOD) Posting Instructions

Then attach your files here directly using the paperclip icon.
Attachment 280245

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whenever I start my computer it says -

1.Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

Disk checking has been canceled.

2.when It starts again and I try to click on help and support it says

" Windows Help and support can't start : there is a problem with windows help and support "

3.when I run command - fsutil dirty query c: on command prompt
it says " volume c: - is dirty "

4. when i run chkdsk using cmd it shows this result -

C:\Windows\system32>fsutil dirty query c:
Volume - c: is Dirty

C:\Windows\system32>chkdsk c:
The type of the file system is NTFS.
Volume label is OS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
212224 file records processed.
File verification completed.
1076 large file records processed.
0 bad file records processed.
4 EA records processed.
57 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
270862 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
212224 file SDs/SIDs processed.
Security descriptor verification completed.
29320 data files processed.
CHKDSK is verifying Usn Journal...
310104568 USN bytes processed.
Usn Journal verification completed.
The volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option t... Read more

A:file system NTFS - disk checking has been canceled " please help

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I am running Windows 7 SP1 x64 (all latest updates auto apllied) and have recently moved to a EFI RAID0, RAID1, RAID5 system based, i.e All virtual volumes are initialised as GPT

On all volumes there is the standard 128MB partition (in the first sectors of volume) for the GPT header however; on the system volume, as the very last sectors, there is also a 105MB partition called "NO NAME" with a file system of "(OEM Service Volume)", what is this partition, how did it get there and can I delete it?

I used Intel Rapid STorage Technology to create the volume and Win7 Disk Manager to create the partitions and initialise the volumes

Any help for this reasonably computer literate amateur would be most apreciated

A:105MB partition "NO NAME" File System (OEM Service Volume) - whats it?

To give us a better look at the partition, search Disk Management in the Start Menu search and take a screenshot of what you see.

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How do I view the results or log when I do a scan to automatically fix file system errors.I get this action by clicking on,
>my computer
>hard drive c
>check volume for errors
>check now
>automatically fix file system errors
That's not the same as doing the sfc /scannow is it?
I've run that scan so many times but have never been able to see any results,,or does it even do anything?

A:Solved: How 2 view "Automat..Fix File System Errors"

That runs chkdsk.
It puts it's report into the Event Viewer (Start | Run, eventvwr.msc), Application log, filter (View | Filter) on Source Winlogon, or sort by the Source column, and scroll down to Winlogon

SFC /SCANNOW puts it's info into the System Log, source Windows File Protection. Will show that it started, if it was interrupted, and completed successfully. Don't know if it will show if it replaced any files, been quite a while since I found a problem that that fixed.

The first time it runs, you'll see a bunch of files get added to the %systemroot%\system32\dllcache folder, but that's about all you'll see.



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I have a icon in my system tray and it keeps flashing and says "Critical System Errors", if you click on it it takes you to a web site to down load "security" software. Please help....

Logfile of HijackThis v1.99.1
Scan saved at 7:19:57 AM, on 12/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\1122166007\ee\AOLSoftware.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\... Read more

A:Icon says "Critical System Errors" - HJT file posted

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I was instructed to post here from this link: http://www.bleepingcomputer.com/forums/t/521267/started-with-dll-error-messages-then-boot-now-mysterious-crashes/
My system specs:
Operating system: Windows 8 64-bit (6.2, Build 9200)
System manufacturer: ASUSTeK COMPUTER INC.            
System Model: K56CA
BIOS: K56CA.206
Processor: Intel® Core™ i5-3317u CPU @ 1.70GHz (4 CPUs), ~1.7GHz
Memory: 6144MB RAM
The first time I noticed trouble was Thursday. As  I was searching for someone on Facebook, Firefox would crash. If I reloaded Firefox and went to Facebook to do the same, it would crash again. I don’t remember every event after this, but I then encountered problems where I would try to open any program, even windows explorer, and I would get popup messages saying something about dll error, or something about not having a valid image.
I thought I was infected at this point so I ran avast free virus scan; after only a few minutes in it said it had found about 171 infected files. I then clicked on the statistics button in avast and the entire thing froze up. Then my computer froze up, so I had to force it to shutdown by holding down the power. I had to do this a few times before I was able to finally get in and run avast again. The thing is, this time it did a complete scan and said it found ZERO infected files. Why would it say it found some initially, freeze up, only to ... Read more

A:Missing dll errors and system crashes/blue screen

The following are the DDS log and the Combofix log, as well as the attached attch.txt file:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537  BrowserJavaVersion: 10.51.2
Run by Jacob at 2:10:51 on 2014-01-20
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.6030.4434 [GMT -6:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Antivirus *Enabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\AVAST Software\Avast\afwServ.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.e... Read more

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I've been having problems with a system I built myself. When I use much of my PC's resourses (ie. any program more complex than Firefox or notepad) I wind up getting blue screen stop errors, and windows reboots itself. Often during the reboot, it blue screens before I can log back into Windows.

I read over the Microsoft STOP pages to troubleshoot the errors: many claimed I had hardware issues. I took my PC to a local repair shop and had them do a complete hardware check on my pc. They said that everything is A-OK. They ran my PC without errors for 4 days after a HD wipe and vista re-install. After I ran my pc for 2-3 hours and reinstalled a few programs (Elder Scrolls IV: Oblivion, Final Fantasy XI, Gamepad software, Mozilla Firefox, etc.) the torrential downpour of blue screens resumed.

I've enclosed a few of the problem reports of the stop messages:


Shut down unexpectedly

4/11/2009 2:47 AM

Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 81C07FA5
BCP3: 95D40CA4
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

-------------------------... Read more

A:Troubleshooting blue screen errors on a self-made system


Disable automatic restart and you will be able to see the BSOD info.


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Checking file system on C: The type of the file system is NTFS. One of your disk needs to be checked for consistency. You can cancel the disk check, but it is strongly recommended that you continue. To skip disk checking, press any key within(10)seconds.
It then says the disck can not be checked due to recently installed software. The thing is I haven't installed anything in 3 months.
I manage to get on to the computer and it is extremely slow, I managed to get it working fast enough to get my university work off of it but it has gone back to being very slow, often freezing. 
I have tried starting it in safe mode and and a list of disks come up and it never gets past this point.
I just started it up and it managed to let me into system repair. It is now attempting repairs. Does any one know how long this will take and whether or not it works? 
I think I may need to take it in to a repair store.
Would appreciate any help.
Thank you.

A:Checking file system C: The type of file system is NTFS.

From the symptoms you described, i suspect a failing hard drive. Can you please post the exact model number of your PC or laptop ?. In case of an assembled PC, post the full specs. 

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Hi Everyone,
Randomly, my lap top running Windows Vista, on boot  up started saying "Checking file system on C: The type of the files system is NTFS. Volume label is S3A6688D007". It then advises me to allow a disk check for consistency. It runs through the check, deletes a bunch of files and then recovers and restarts. Once Windows boots I usually either cannot click on any icons in the tool bar or desk top and a lot of times I loose any mouse or keyboard response, resulting in having to shut down via the power button. I have ran through the process multiple times over the last few weeks and am making no head way what so ever. Can anyone offer me some advise as to what I should do to fix this issue? Thanks!

A:Checking File System on C: The type of the file system is NTFS

It sounds like you have some corruption in some of your Windows files. As a first step run SFC then Chkdsk.
To run SFC click 'Start - All programs - Accessories' then RIGHT click on 'Command prompt' and select 'Run as administrator from the pop-up menu that appears. You will get a black window with white text and a blinking underscore at the end of the text. Then type 'sfc /scannow' (without the ' ', and note the space between 'sfc' and '/scannow') then press the enter key. The system will now scan for corrupted files and attempt to repair them. Let it run until it has finished - this can take up to an hour depending on your system - then re-boot and see if you still have the problem.
If you do, run 'chkdsk /r'. Start off exactly as above but type 'chkdsk /r' at the prompt (again, no ' ' and note the space before the '/'). You will get a message saying it cannot run but will at next boot. Re-boot the computer and let it run. Yes, this is very similar to what your computer is doing at the moment but the '/r' instructs the computer to try to repair any problems. When it finishes it will probably re-boot, if it doesn't, re-boot anyway.
Hopefully this will fix the problem. If it doesn't post back.
Chris Cosgrove

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A:Checking File System on C: The type of the file system is NTFS

It sounds like you have some corruption in some of your Windows files. As a first step run SFC then Chkdsk.

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I'm not sure if this is the right forum so sorry. I keep getting system service exceptions, and it seems kinda random, like I had two today so far, but none yesterday. I have no idea how to fix it.

A:System Service Exception


these are the files it said it would send to microsoft

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I just got a new computer about 2 weeks ago with windows 8.Eveything was fine until today when i started getting blue screen error messages stating "system service exception" and it automatically restarts my computer.It's already happened 5 or 6 times today.Anyone know how i can resolve this annoying problem?

A:System Service Exception

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I've had my laptop for three days now and it keeps restarting every 5 minutes. Google Chrome will stop working and stop responding and close down when I'm surfing the web. Every time it restarts it shows a blue screen with the error messages "system_service_exception" and "kmode_exception_not_handled" I've already done a system recovery and reset it to its factory settings but it won't stop restarting and freezing up on me. I'm considering sending it back in to have HP fix or replace my laptop, but first I wanted to post my question to see if anyone has any helpful advice. Thanks. 

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Hello everyone ! 
I am trying to figure out why my laptop gets a BSOD . I am using Windows 7 and whenever I try to boot on my system after a few seconds I get a bluescreen : System service exception , ks.sys . I have attached the two (2) last minidump files created .
I have to say that this does not happen in safe mode
( this is actually where I am posting from ) .
If anyone could help I would be more than gratefull!
Thank you in advance 

A:System Service Exception ks.sys

***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
Step 1
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
Step 2
(1)  Click on the General tab.   
(2)  Click the Selective startup option. 
(3)  Remove the check mark in the Load startup items  check box. 

Step 3
(1)  Click on the Services tab. 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in the window that opens.
Caution:  I repeat, by disabli... Read more

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Please can you assist with my BSOD issue I have been getting occasionally. It generally happens when playing BF4 but that may be a coincidence since I play it alot.

Diagnostic tool result attached

A:System Service Exception

Only 15 Windows Updates installed. Most systems have 70 to 90 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

Recently I've seen significant problem resolution in Gigabyte motherboards by getting the latest UEFI/BIOS updates. Please visit the Gigabyte website and get the latest availale update. If possible, use the builtin Windows Update tool to update it.

Free space is getting low on your SSD. Keep an eye on it. 15% free is ideal, but most systems can get by with as little as 10% free without experiencing problems.

There are a lot of Live Kernel Events in the WER section of MSINFO32.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows... Read more

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While playing games I keep getting a blue screen labeled'System Service Exception'. It happens every time I'm in a game, but is random on how long until it does, sometimes right away, other times 30-40 mins.

I attached the "minidump" below. Thanks in advance for any help.

A:'System Service Exception'

Welcome to SF.

First please update your System Specs


In the line at the top of “www.SevenForums.com” you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, Speccy - System Information - Free Download to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.
Next, do the following:

BSOD Posting Instructions


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Twice or more a day my HP Pavilion (m9300t) crashes and gives me a bsod saying "System Service Exception." Thinking it might be heat related, I opened the case and shoot a fan in, which helped for a day or so. Running Vista x64 Home Premium. Original Installation for the software. 4GB of RAM. Hardware purchased in Sept 2008.

I've attached the two files per "BSOD - Posting Instructions"

Any insights or suggestions welcome--and thank you.

A:System Service Exception 03b

Hello I will look at your minidump files in just a minute..

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My computer keeps showing me the blue screen that restarts and says system service exception. It only does it sometimes when I'm in the middle of doing something. It usually shuts off while I'm in the middle of a skype video chat but I don't think that skype is what's messing it up. Please help with this problem, I need it fixed before I take it to college.

A:System service exception

We're not doing too well with System_Service_Exceptions. See posts # 2, 6 and 8 in this thread for some ideas.

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I have been experiencing Blue SOD frequently (at least once per week, sometimes daily, occasionally 2 x a day) randomly since November 2016 , usually while working thru wireless VPN.  The shutdown is only a few minutes and system comes back up.  I have had several computer techs service with no success - after service will not experience issue for about a week, then it returns.  I work from home and this is extremely disruptive!  Can anyone assist me with a solution?  Thanks! 

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I know this is a kommon problem and there are other threads on this. But, as every problem is also individual, I still dare to post.

Until yesterday my computer worked fine. I played Skyrim, then read my e-mails using Firefox and then turned the computer off and went to bed. In the morning I turned the computer on and it didn't start. Instead, it ran system repair. After that, it didn't start again - it got to the Windows 7 opening screen, then computer went silent for a moment (not the screen, but hard drive), and threw me back to the start screen of computer. I pushed F8 and ran the last known good configuration. Nothing. I ran again system repair and after that last known good configuration. Now it started. I was able to use the computer for half an hour, just reading e-mails and listening to music using Windows Media Player and reading a text on Word, when suddenly everything froze. Completely - so completely that I had to use restart button on the computer, Cntrl+Alt+Del didn't help. It hasn't happenede like that never before!
After pushing restart-button the computer got to the Windows, I could already see my backround picture, when I suddenly got the blue screen saying the infamous words SYSTEM_SERVICE_EXCEPTION etc. Well, I did let the poor thing to restart again, run system repair again, try to use the last known good configuration again, but at least three times in a row I got this bloody system service exception.
Then I was out of ideas, turned the thing ... Read more

A:System service exception

I notice that I made a double post by accident. Could someone please delete one of them?

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