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Solved: Remote Admin Software or Remote Support Software

Q: Solved: Remote Admin Software or Remote Support Software

Hi ladies and gentleman!

I am searching for reliable, secure, and fast Remote Support Package and/or Remote Administration Software on the enterprise level.

I know about RealVNC, TightVNC, Windows Built-in Remote Support, but I’m looking for something “more” reliable, with less user interaction & knowledge required.

Anyone on here know of any out on the market? I’d appreciate any links or information that you could provide.

It would be great if someone has actually tested or used some of the software & could recommend it, but even if you haven’t used them any type of reference would be greatly appreciated.

Thanks & have a wonderful day!

Shane

PS: I did a search, but I kept ending up in the malware & virus removal section.

RELEVANCY SCORE 200
Preferred Solution: Solved: Remote Admin Software or Remote Support Software

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Solved: Remote Admin Software or Remote Support Software

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RELEVANCY SCORE 121.6

Is there any remote support software that can power on a remote workstation that is powered off?

A:Can Any Remote Support Software Power On A Remote Workstation

AS far as I know there is no software to power up a remote workstation that is not on. I could be wrong though it has been known to happen ... once .... I think or was I mistaken?

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RELEVANCY SCORE 118

I do quite a bit of work helping other people to fix their computers and have been working with PC's for over 25 years and also have A+, Network+, and CCNA certifications. In receiving some remote support from Symantic with my antiVirus softeware and noticing how easy their remote software worked I found out that they use a product called "LogMeIn Remote Support". I went to their web site and discovered that they charge $130.00 per month. The LogMeIn product was so simple. I will use the example of a support person/company and a customer using the phone as it's initial contact.

1. User phones support company and explains issue(s).
2. Support person ask for permission to take control of user's computer.
3. Support person gives user a URL to goto which automatically opens the LogMeIn screen and a field to enter a PIN number (which is provided by the support person) and the the user clicks the "Continue" button.
4. A small Java applet is installed on the users compter and the LogMeIn opens a chat box or they can continue using the phone.
5. Support takes control of users computer and fixes the problem. (LogMeIn also allows for a reboot of users computer if necessary and reboots be to the LogMeIn program just where it left off without going through steps 1 - 4 above, again).
6. When the remote session is ended the LogMeIn software removes the Jave applet from the users computer, leaving no trace.

Well, $130.00 a month is probably worth if tec... Read more

A:Solved: Remote Support Software?

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RELEVANCY SCORE 109.2

My Uncle Andy is always calling me about his PC...THe guy is almost 80! Still sharp, but gets overwhelmed with adware and spyware...

I was wondering if anyone can recommend a free utility that allows me to control his computer (desktop) remotely. I live almost 50 miles away from him and it would be great if I could do it remotely.

I'm not an IT professional, just a nice nephew that wants to help, so if there is an easy software utility that works, please let me know.

THanks!
-bob
 

A:need remote IT admin software recommendation

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RELEVANCY SCORE 108.8

I hope I'm posting this in the correct forum.
Does anyone have a preference in remote support software. I've tried remotepc, but it seems to not connect more often than it does. (I've worked with their tech support and we were unable to resolve.)
Thanks.
 

A:Remote Support Software

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RELEVANCY SCORE 108.8

Anyone familiar with any good remote support software, similar to www.realvnc.com ? I'm looking for something that can connect from a customer's site to the support site, even if the customer is behind a firewall/router. With VNC, you have to configure the router to forward ports to the particular computer.

Here's one that was advertised here on TSG: http://www.networkstreaming.com/benefits.html

But, well, their site didn't exactly impress me. GotoMyPC isn't really an option, as you need an expensive license for each client computer -- I'm looking at something more from a support point of view. Any other suggestions?
 

A:Looking for remote support software (like VNC)

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RELEVANCY SCORE 107.6

Hello, im testing Teamviewer5 remote support software and i have "pc performance problem".
If im controlling clients pc, then clients pc screen colors are not normal in my pc screen and menus should move little faster.

Is the problem in too slow internet connection or is my PC too slow?

My pc is Sempron 3100+ (socket 754) 1GB ddr ram, nvidia 5600 128MB agp

Client computer is ibm T30 laptop P4 2Ghz, 786MB ddr, 16MB videocard (have no wallpaper)

My and client`s internet connection speed are bouth 4Mbit/s and are wired connections.
I can repair problems, but i would like to get it little bit faster and with more normal colors in my screen.
Should i use Matrox or Quadro videocard?
Sorry for bad english language.

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RELEVANCY SCORE 106.4

My company currently has 300 staff in 10 locations around the city of Houston. Our network is Novell-based right now, but in a few months we will be switching all our servers to Windows Server 2008.

Currently, we use Novell Zenworks / ConsoleOne to provide our staff with remote IT support, but when we switch, I'll need another software solution.

I'm looking for something that can provide all of the following services:
1. Allows IT to view and interact with the user's workstation
2. Allows IT initiate a remote support connection without the permission of the user
3. Allows IT to initiate that connection without any user being logged into the workstation

FYI - all our workstations run XP Pro or Vista Business...98% are XP Pro

Anybody know anything that can do this?

A:IT Staff: I need suggestions for remote support software

Take a look at DameWare. I'm not sure how well it would work out with Vista, but we use it on XP Pro and it works just dandy.

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RELEVANCY SCORE 106.4

I am looking for the best remote control software that works on a budget.

What do you recommend?

I would like most of the following features below. Most important is
that I can provide the most common support features to solve a
person's computer problem remotely, and it works through firewalls
with no client or support person setup. I imagine that means a
web-based solution like webex.com or inquerio.com, but they are too expensive for my
budget.

I liked DualDesk's features and price but the trial prooved not to work for a client's firewall I think. That is why I believe web-based is the answer.

Required features (mostly in order of priority)
------------------------------------------------
-remote control client's PC
-multiple chat sessions (two at least)
-file and folder transfer
-Works with Mozilla, Fire Fox, Internet Explorer, Netscape browsers at least
-Works through firewalls (PC or Mac) and NAT Routers with no setup
required on either end
-Does not require Internet Explorer to work or Active-X
-Don't have to reboot remote PC to start client session
-Allows Remote Reboot/Log-On/Off & shutdown
-works on remote PC without Windows Admin rights to create folders and
write to the registry
-small .exe file size to send client
-client can launch session via my web site or email or chat session
-session timer
-runs in Windows Safe-mode for remote PC
-reboot remote computer and auto login before login prompt
-encryption
-Show client part of y... Read more

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RELEVANCY SCORE 106.4

My company has been using Gotoassist for remote support for several years now, and recently decided to explore competitive offerings.  An exhaustive search led us to ScreenConnect.  ScreenConnect has several features I believe sets it apart from others.  First, it is self-hosted.  For some, this may not be a benefit as it may require some technical knowledge to get up and running depending on your configuration.   We are a fan of self-hosted apps as it gives us the control over configuration, customization, and updates.  The next thing that sets ScreenConnect apart is the customization.  Virtually anything you can think of is customizable (Logo, Heading, background, wording throughout the website, etc.)  The product even has an option that is optimized for use in an iframe on your existing website.  On the client side, the tray icon and executable name can even be customized.  If you are looking for a product that can be customized to look as if it were your own, this is it. I am also very impressed with the product support.  I have yet to call support, but the documentation available is excellent, and easy to use.  I had no problem configuring a custom host name, installing an SSL certificate, setting up new roles/users, or segmenting the hosting areas to allow technicians to only see their initiated sessions.  When in session, I have found the toolbox and annotation tools extremely helpful and the docking... Read more

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RELEVANCY SCORE 105.2

Hi Everyone,

I am currently trying to decide on the best remote support software to purchase for a 50+ workstation business. I have experimented with Real VNC and TeamViewer, and whilst they are quite comparable I noticed that TeamViewer has a feature called "Seamless Windows" (if anybody knows anything about this feature can you please let me know).

I will be providing remote support to local users, and several interstate branches - therefore the software that I decide on must accommodate a wide diversity of geographical locations.

I was also looking at a product called GoverLAN, but it seems to me that GoverLAN only works on a single LAN and can't be used over a WAN in a similar way to both RealVNC & TeamViewer (if you have experience with GoverLAN to the contrary can you please let me know).

Any general advice on what the best remote support software is will be great (including personal usage experiences).

Kind Regards,

Davo
 

A:Which remote support software to purchase for a 50+ user base

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RELEVANCY SCORE 105.2

I need your inputs.
I am searching for a remote support/access solution for my company. I've researched a bit online, and found most discussions are about hosted solution. Well, I just can't trust the third party sever and am concerned with the security issue.

Anyone thought of appliance-based solution? I could deploy appliance behind company's firewall. It kind of gives a secure private cloud. The integration with LDAP and the maintenance is easier too. It also comes with floating licensing, good from business perspective as well.

As for the software-only products, they require installation on a computer. The up-front cost is high. I need to have a dedicated computer to host it to avoid disruptions from other applications. And it takes extensive time to setup and maintain the system.

Please share your ideas. I won't miss anything. thanks!
 

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RELEVANCY SCORE 105.2

Hi Everyone,

I am currently trying to decide on the best remote support software to purchase for a 50+ workstation business. I have experimented with Real VNC and TeamViewer, and whilst they are quite comparable I noticed that TeamViewer has a feature called "Seamless Windows" (if anybody knows anything about this feature can you please let me know).

I will be providing remote support to local users, and several interstate branches - therefore the software that I decide on must accommodate a wide diversity of geographical locations.

I was also looking at a product called GoverLAN, but it seems to me that GoverLAN only works on a single LAN and can't be used over a WAN in a similar way to both RealVNC & TeamViewer (if you have experience with GoverLAN to the contrary can you please let me know).

Any general advice on what the best remote support software is will be great (including personal usage experiences).

Kind Regards,

Davo

A:Which remote support software to purchase for a 50+ user base

I work for a business that has over 1,000 PCs in use. About 750 are located on the main campus with the remaining 250 or so off site around North America. Individual users will often conference with colleagues in Europe, South America, the Netherlands and other countries. Our IT Department has used TeamViewer exclusively. As far as I know there haven't been any issues.

I think this is the information you may be interested in for Seamless Windows.

Seamless windows

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RELEVANCY SCORE 95.2

Sup all, i need your opinions on some good well known software for remotely accessing my Girlfriends Family computer. They constantly have problems...
And i cant solve the problems over the phone....

Regards
Neb.
 

A:Solved: Remote access software...

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RELEVANCY SCORE 95.2

Does anybody have any good recommendations for some software that will allow me to actually view other user's screens on my domain and make changes and fix problems on their computer? Many times I have users calling in with problems that could easily be solved over the phone but they lack the technical experience to follow the directions. If I could just remote to their system and see the screen this would be so much easier.

Thanks for your help!
 

A:Solved: Remote Desktop Software

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RELEVANCY SCORE 94

Once I install this on my Win2k machine, I'll be able to connect to WinXP machines but can WinXP machines connect to the Win2k machine ?
 

A:Solved: Remote Desktop Connection Software

You can only connect to Windows XP Pro machines! If you want to remote control other Windows Computers I sugguest use a VNC application. I recommend using UltraVNC
 

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RELEVANCY SCORE 94

Hi All,

I have several computers networked and yesterday the monitor died on the main desktop.

I am using my Vista Home Premium laptop and all the other computers are using win95 to win2000 and I can see them fine via the network using Vista.

Can anyone guide me on free software that will allow me to access the win2000 desktop where the monitor died?

I did a search here on Remote Control Software but got only 3 hits and none of them helped.

Thanks
 

A:Solved: Remote control software suggestions

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RELEVANCY SCORE 94

Title says it all. I'm looking for some good Remote Access software that is free. i just want to keep reports and other documents at home and access them from school. Would FTP be a good way to do this, or would something web based like www.gotomypc.com be the way to go?
 

A:Solved: Remote Access Software (Freeware)

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RELEVANCY SCORE 93.2

Welcome Everybody!,We need You're help.From few days we trying to find software what will help us with our IT Support service, but without any positive result.We looking for application what will be suitable for following situation:Client download from our website application.Client run applicationClient (automatically connect to our central server bypassing any firewalls ) get support password id.Client say this password to technician.Out technician start client console, connect to central server, and using password from user take control on his desktop.We can't find any working suitable solution what will use our server and have normal licensing, not by hours or issues.We tried following software but without positive result.http://www.nexusconcepts.com - Looks great, have everything what we want but crash on Vista when opening Windows "run" or "cmd".http://www.uvnc.com/index.html - Don't support encryption and passwords when using "repeater" (middle server between users and technician)http://remotesupportsystem.com - Same like above but paid .http://remotezilla.com - Same like above.http://www.readydesk.com/ - Still based on same solution, no encryption...As You can see, this is very hard mission to find something good.We need this software to run under Windows XP / Vista / (in future) SevenI will be grateful for any suggests from You're side.Regards

A:Desktop Share (remote desktop) software for IT Support.

hi there!i am a tech support guy in our office. i usually install the tightvnc server on our workstations so that i can control their desktop using the tightvnc viewer. now if you are planning to access your client's computers online, you should know their IPs.i have successfully remote accessed windows xp, ubuntu and vista.hope this helps!

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RELEVANCY SCORE 86.4

I soon will have a need for remote connections and manipulation of other systems. Is TeamViewer the 'go-to' software for the 'pros'? I'm not looking for freeware (except to try it), but a good solid software for remote connections, making diagnosis' and software configuration, troubleshooting, etc.

Thanks,
Salt

A:Remote software

The only thing I can think of other than TeamViewer is the built in Windows Remote Desktop software. The only problem is it only works on LAN which means you can only connect to PCs in your own network. If you only need LAN connection, the built in software is okay. Remote Desktop Connection (RDC) - Network

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RELEVANCY SCORE 86.4

Is there any software related parent control that i can installed on my nephew to control, see what he is doing? I need software that will not alert or let him know on his machine.
Thanks

A:Remote Software

Spying on people is wrong and we will not give any help for that here.

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RELEVANCY SCORE 86.4

I have heard that I can access my Samsung tablet and phone from my machines and vice versa using some software called Remote PC.

Now I have set up the Samsung account required and cannot get anything to do what is supposed to go from either device to the PC's or vice versa. Does anyone else use this software and have you found any problems with it running?

A:Using Remote PC software

I'm almost afraid to tell a Seven Guru something to do but here goes:
Get in touch with RemotePC Support probably Monday I would assume.
Best I can do. Sorry.

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RELEVANCY SCORE 86.4

I want to install some remote software to work on other people's computers from afar. I have an old version of PCAnywhere sitting around but I've also heard Ultra VNC is good too.

My past experience with setting these types of programs up is not very good. I start getting confused when I hear that I may have to configure the software firewall to open certain ports and all. Is that really all that hard to do? What about if I'm also using a router?

Also, other than the obvious installing of the software on both the remote and host computers, is there anything else you could tell me that will help prepare me?
 

A:The Best Remote Software?

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RELEVANCY SCORE 86.4

I have 2 computers in my home that are networked. One is located in the basement and is only powered up and plugged into the network. I access it using Windows Remote desktop and use it for file storage. I was wondering if there is some software out that that would remotly from my main computer turn the basement PC on. I can shut it down with remote desktop but not power it on. I have seen some things that would work about 5yrs ago but i an unable to locate anything now. Please help.
 

A:Remote PC Software

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RELEVANCY SCORE 85.6

Hi guys! I need a program that can remote shutdown Novell, Unix and Windows machines over the network.

It does not matter so much what OS it needs to run on but it would not hurt if it was Win2K...

I need to activate the program via a script, so there must be a switch in the program that enables me to actually do this without pressing any buttons...

The reason I need it is because our Riello Power Dialog 600 UPS has a crappy software for doing exactly this, i.e. shutting down comps remotley so I want to use my own...

BTW; it's 17 servers and the maximum runtime with this UPS is ca 20-30 minutes...
 

A:Remote Shutdown Software?

A scriptable telnet client..
 

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RELEVANCY SCORE 85.6

Hello, I am looking for software (hopefully free) that will allow me to remotely access and use my mother's computer. She calls every day for tech support and it is driving me insane.Is there software that will allow me to access her computer from my computer? We both have windows-based laptops, although different versions of windows if that matters?

A:Remote Access Software

Maybe still available, but QuickScreenShare, same company or group which provides Screencast-o-matic.  There ARE other types or kinds but you'll have to try an internet search, unless other people post more software choices.
 
 
Look through the information listings here:
http://alternativeto.net/software/quick-screen-share/

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RELEVANCY SCORE 85.6

I am looking for the best remote desktop software for windows. I used logmein free edition however I feel the performance is poor. I used UltraVNC and LiteManager it is very good.
Do you know another one ?

A:Best remote desktop software

Teamviewer is good for me.

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RELEVANCY SCORE 85.6

Hello Guys and Gals,
I just set up a home network and I have run into some dificulties. Here's the set up: I have 2 computers (Dell w/ WinXP and a Packard Bell w/ Win98) through a D-link Dl-604 (I think) Router w/ a NAT firewall. I have no problems accessing the internet and can see the other computer within the LAN. The problem lies with Netmeeting and VNC (remote access software). I can remote to other machines inside my LAN and can use the remote software to go from the Lan to an outside computer however I can not get an outside computer to use either program to access either of the computers in my LAN. I'm not sure if I have the firewall set up correctly but I have to assume so due to having internet access. Any help would be appreciated. I need to access some items on my home computers when I'm at work and really need these computers. Any suggestions. If you need any more technical details let me know and I'll provide them. Thanks
 

A:Trying to use Remote access software

Your firewall's setup correctly from the inside, but not from the outside... The more you learn about NAT, the more you will understand exactly why.

But to address your problem, you need to use port-forwarding to access any internal (private, behind the firewall) services from the Internet. Read this page from the D-Link website regarding your specific router:

D-Link DI-604

Good Luck
 

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RELEVANCY SCORE 85.6

I have set up teamviewer on both of my laptops so i can remote access them , one of them is fine the other will not connect i sent over the log file to the teamviewer support and they came back with the following ....can anyone advise me of how to do this ?

I am running vista , there is no additional security software apart from windows firewall and defender. The other laptop connects fine so its not the router settings , it must the settings within the laptop but i'm stumped i have the hijack log aswell if that helps ?

-------------
Dear Sir

According to the logfile, there is a problem with the connection to our server.

There are 3 options to unblock TeamViewer:
1. General unlocking of Port 5938 for outgoing connections.

Port 5938 is only used by a few programs and therefore is no security risk.

2. Unlocking of URLs of the following formats (to any Server)

GET /din.aspx?s=…&client=DynGate…
GET /dout.aspx?s=…&client=DynGate…
POST /dout.aspx?s=…&client=DynGate…

3. Unlocking of the following URLs including all subdomains

- teamviewer.com
- dyngate.com
( i.e. *.teamviewer.com )

------------------
 

A:Trying to use remote access software

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RELEVANCY SCORE 85.6

Hi. Can anyone recommend any free remote control software to use across the web on a windows 7 pro machine ? I have used gotoassist in the past but its not fee.

Thanks in advance

A:Remote control software ?

Try TeamViewer

TeamViewer - Free Remote Control, Remote Access & Online Meetings

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RELEVANCY SCORE 85.6

Does anybody know of a good piece of software that can be used to take control of a clients computer in order to fix errors?

I am in the process of going self employed and am wanting to offer a remote fix solution. I have used 'Logmein' free edition to control my home pc's for a while and i know they offer a 'Rescue' package which does exactly what i would want it to and more but I don't know of other software which may be cheaper and better.

Any suggestions would be great.

Thanks

JPLamb
 

A:Remote Control Software

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RELEVANCY SCORE 85.6

long story short, a friend of mine is newly online, while she does have some computer literacy she does still need quite a bit of help with setups and a little continued support.

so basically lm looking for software that would allow me to remotely manage her setup until she is confident of managing her computers herself, not to mention that her PC is located in her bedroom and she would prefer me to be able to set it up (install software and such) from her living room, not to mention that ld be able to help her out when lm at home and not physically at her residence.

either way lm looking for something simple to install and use thats secure that will allow me to access both Win8 and 10 based systems (her PC is Win8 and new laptop Win10) tho l will be using a win7 setup from either my PC or laptop (my laptop has recently been downgraded as l hated using 8.1).

A:looking for remote assistantce software

TeamViewer free for personal use and easy to install and set up. Google should find the web site.

TeamViewer Windows Download

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RELEVANCY SCORE 85.6

I'm wondering since I use vnc and net meeting to remote into my employees and customer’s machine. Is there an easier way? I should say is there a more applicable way? Is net meeting the more accessible and easiest way to do it?

Looking for suggestions.
 

A:What is the best software to use to remote into a computer?

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RELEVANCY SCORE 85.6

Hello,

I am looking from some direction for software that allows me to take remote control of a clients computer. If a person is having a technical issue, I would like to 'see what they see' so to speak. I remember years ago doing this with MSN, but need something more professional.

I thought there was something in Windows 7, but now can't find it. Would the person on the other end need Win 7 as well? I had an issue with my internet no too long ago and called BT. They took control over my computer and fixed the issue. That is what I am looking for.

I am looking for something open source, free...but will entertain other options as well.

Thanks for the help!

Dave
 

A:Remote Access Software

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RELEVANCY SCORE 85.6

I am looking for the best remote desktop software for windows. I used logmein free edition however I feel the performance is poor. I used UltraVNC and LiteManager it is very good.
Do you know another one ?

A:Best remote desktop software

Teamviewer is good for me.

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RELEVANCY SCORE 85.6

Are there any free (or very affordable) programs or services that allows simple remote desktop control (besides LogMeIn, Remote Desktop or RealVNC)? I'm thinking of running a small tech support biz on the side and I need something that'll help me gain remote access/control of client's computers that's easy for them to setup.

Thanks in advance
 

A:Remote Desktop Software

Most services will charge for commercial use. Be sure to check licensing so you're in compliance.
 

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RELEVANCY SCORE 85.6

Hi, I have been looking for some remote destop software that will blank the screen of the customers computer, obviously I dont them to see what I'm doing.

Has anyone got any suggestions please?
Thank You in advance.

Nigel.
 

A:remote desktop software

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RELEVANCY SCORE 85.6

hi,
im new to teaching in a school in birmigham.Were currently using the rm network But dont have a technician at the moment because he has been fired. so does anybody know how to connect to an Rm network from home
thanks,
james

A:Rm Software Remote Connection

Evansj, I suggest that you try logmein.com and see if that won't do what you want. It is free and they have a pay version but the free one works great. You have to install it on the machine that you want to control remotely but there are a few othes out there. Otherwise, the built in Remote Desktop Program works great as long as your remote system has a fixed IP and you have the security permissions set properly.

Rich

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RELEVANCY SCORE 85.6

Hi,
I am setting up a PC for a technophobe and I would like to have the ability to log in to it remotely (from my PC) to help with the inevitable difficulties he will come across (or cause!!). Unfortunately, his PC will be running WinME. Mine is running XP. Can anyone recommend some decent, preferebly free (of course) software that will enable me to acheive this?

Thanks,
Daz
 

A:Which remote access software?

UltraVNC is what I use, compatible with all versions of Windows from W98 up.
 

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RELEVANCY SCORE 85.6

is there any TV remote control softwares that i can use on my xp laptop with my infared device? i know you can get them for pda's
 

A:TV remote control software

do you have a tv card in the laptop?
 

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RELEVANCY SCORE 85.6

I'm trying to find a remote solution to use while I am at work to connect to my windows machine at home. I have a fast connection at home(60d/5u) and I want something that can take advantage of that speed, little to notice lag(so if Im running programs or games), sound, and any other perks.

I've looked into Gotomypc, PCanywhere, Radmein, and even considered logmeinPro. I considered VNC but it does not allow streaming or sound. Either way, price is not a option. I'm just trying to find the best, not cheap or small, solution.

Any ideas?

A:What is the best PC remote software for non business use?

Have you looked at Team Viewer?

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RELEVANCY SCORE 85.6

I have been using Rescue Log-Me-In remote software. I want to find software that works the same way, but is cheaper than $99/month. What I like about it, is that you can have a user go to a website, and install a small app, and within seconds I can connect to them. This is a hosted service and uses a gateway to establish connection between computers & traverse firewalls. This is the most important part for me that all the other programs I have tried have failed.

So does anyone know of a program that is like this and not so expensive?

Thanks!
 

A:Need Remote Software like Rescue's Log-Me-In

VNC is free. You can use a proxy server or reverse connections to get around firewalls.

Radmin you have to pay for, supports proxies and reverse connections too AFAIK.
 

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RELEVANCY SCORE 85.6

Hello,

I am looking for software (hopefully free) that will allow me to remotely access and use my mother's computer. She calls every day for tech support and it is driving me insane.

Is there software that will allow me to access her computer from my computer? We both have windows-based laptops, although different versions of windows if that matters?

A:Remote Access Software

Connect to another computer using Remote Desktop Connection - Windows Help

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RELEVANCY SCORE 85.6

I am very new to this forum and would like to know what is the best software to use to access customers computers?

A:what is the best remote access software to use

I've used LogMeIn in the past. It worked OK. Of course this what I've used. I never investigated further.
I know there is other software out there.
 
Good Luck
Roger

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RELEVANCY SCORE 85.6

Top of the mornin' to ye! And Happy St. Patties Day! GREEN BEER!

Ok, I know that XP has Remote assist. And we used GoToMyPC for a few remote logins to people's computers. GoToMyAssist is something that we've been getting a lotta info on, but it's too expensive for only one IS Support Tech to use. SO Here's my dilemma. I've been given the task of finding a low-cost solution to this problem. I need a program that I will allow me to login to a remote person or a client's PC, with their permission of course, and do all the administrative and diagnostic tasks necessary to assist with the issues involved. Any thoughts? GoToMyPC isn't really made for remote assist...

P.S.I LOVE this forum!

A:Remote Access Software

I use TZO Dynamic IP Forwarding and RealVNC to work on my kids computers form my work (fire station) . TZO is only $25/yracklan

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RELEVANCY SCORE 85.6

Hi Folks !!

This is about a remote access service 'I'm InTouch', which allows users to access their PC from anywhere in the world. I installed 'I'm InTouch' on the host PC. Now, I can access my PC remotely (from anywhere in the world). Now, I can check all emails, calendar, contact information, and have complete access to all files on my home PC and office PC.

It installs easily in minutes. Easy to use, it has 128 bit encryption data security one does not need to configure port as well. The best part it does not need to be installed at both PCs. All one need is to install at one PC and can log in from anywhere in the world.

I heard about this that it works great with BlackBerry and Internet enabled cellphones too..

I would like to share this special link to try 'I'm InTouch'

Write me bob1miller at hot male
Let me know if any of you have tried it on BlackBerry or any other PDAs.
 

A:A Remote Access Software

I would suggest you review our forum rules regarding multiple postings.

Closing thread.
 

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