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Laptop waking from sleep when closed - bad for screen?

Q: Laptop waking from sleep when closed - bad for screen?

Hi all,
I was just wondering if you can advise on something.
My new laptop keeps waking itself from sleep in my bag. As far as I can tell, the screen comes on and does not turn off and the laptop stays on until it runs out of battery (about 9 hours). This causes the screen and laptop in general to get very hot, as it is in my bag and in a laptop sleeve.
I wondered if it was bad for the screen to get this hot? I know the components can handle it, otherwise the laptop would shut down. But I am worried about the screen.
It is the Asus UX303LA-R4338H. It has a LCD panel (matte, non-touch, if that makes a difference). Windows 8.1.
As for the waking up: I think it might have been waking after 3 hours to go in to hibernate, so I have turned off hibernation in power settings (but I am yet to try this latest change). I have no tasks scheduled to wake the laptop, all devices bar the keyboard aren't allowed to wake it, can't be woken by internet, etc. What is curious is that it when this happens it does not sleep after 15 minutes or turn off the display after 5 minutes, as per my settings. Does anyone have any ideas on this?
1. Is this bad for laptop screen/elsewhere on the laptop to be on, in a closed environment, and this hot for 9 hours?
2. Any further ideas why it might be turning on and then not sleeping after 15 minutes?

Preferred Solution: Laptop waking from sleep when closed - bad for screen?

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A: Laptop waking from sleep when closed - bad for screen?

It's definitely not good for the battery. Getting hot in the bag isn't god either. If it was me I would do a full shut down instead of sleep mode.

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first time here, I have about a week experience (pulled out some hair) with windows 8/8.1, but I consider myself pretty comfortable with Windows in general.

When my win8.1 laptop is in sleep mode, I can wake it with a mere touch of my external bluetooth k/b without any issues, as long as the lid is opened. If I close the lid, I can continue to use it as its connected to a big Samsung plasma tv. But if I let the laptop go to sleep (or put it to sleep myself thru the menu), I am unable to wake it back; I need to pull it out from a/v furniture, open the lid and press the power button.

Is this a win8 thing, an Acer Aspire thing, or worse it can't be done?
Anyone else able to wake from sleep their win8 laptop w/closed lid???


A:Waking laptop from sleep with lid closed

Try going into the power options and set the option for what to do when the lid is closed to "do nothing".

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HiI'm using a HP ENVY TouchSmart 15-j198ez Notebook PC running Windows 10 64bit.I have an external display, and it's the only display I need, hence, the laptop lid is always closed. The peripherals I use are:Microsoft Designer Mouse/Keyboard Wireless Kit - BluetoothWacom Intuos 4 Tablet - USBLogitech Rumblepad 2 Game Controlle - USB None of the above mentioned peripherals wake the laptop from sleep. And I am forced to open the lid everytime I need to use the laptop. Previously I was using a Logitech USB keyboard and a Logitech Wireless Mouse (wth USB dongle) - both were able to wake the laptop from sleep with no problem. Gave up on them because I needed the extra USB slots. I also have a Bluetooth speaker set, which led me to belive that the bluetooth connection of the laptop is closing whenever the laptop is going into sleep, since it starts searching for other devices to pair with. This would explain why the mouse and keyboard can't wake the laptop, even though I have checked the "Allow this device to wake computer from sleep" boxes, for both, in the Device Manager dialogue. Any solutions for this?I would also be happy if the tablet or gamepad would wake the laptop. But the "Allow this device to wake computer from sleep" check boxes are greyed out for these devices. Thanks in advance.   

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Howdy folks, I did some quick searching and could not find an answers to my problem and thus am posting here. I have a X1 Carbon 3rd Gen (Type 20BS) with Windows 10 and over the past 2-3 months have noticed the following problem: Problem: After placing the computer into sleep mode via the start button and closing the lid the computer will randomly start back up. I will often open my pc after noticing how overheated it is and find that it came back on and for some reason the touchscreen has been typing and opening applications. Obviously this is very annoying and results in my computer draining its batter and random applications being opened. Any ideas on what may be causing this and how I can fix it?  Happy to provide driver details and any other diagnostics if you think it would help.  Thanks,Andy

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 I know the 'official' max ram on the G570 laptop is 8 GB, but some users report no problems going up to 16 GB. So I went for it and it works just fine except that waking from 'sleep' or 'hibernate' occasionally causes the blue screen. Everything else is fine. All 16 GB is available to software. I checked using memtester on an ubuntu linux install running on VM ware (on top of windows 7). So my question is - is there some workarond that will make my machine play nice with 16 GB? Bios upgrade? Some 3rd party OS patch? Anything?  Any and all advice is much appreciated!  

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I have a Pavilion g7 series laptop.  I just pulled it apart to replace the fan, and now when I close the lid the laptop no longer goes to sleep.  I did not make any changes in the power options, so I assume I didn't get the laptop reassembled correctly after replacing the fan.  What makes the laptop know the lid is closed to sleep, and where do I look to make sure I get it put back together correctly?  Thanks!!

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I have a Dell Studio running Windows 7 Home Premium 64bit, and the laptop doesn't sleep when I close the lid, except I double-checked my settings in the control panel and it's supposed to sleep.

I've had the computer for over 6 months now and the problem first started yesterday, right after I installed the latest Windows updates. When I close the lid, the computer doesn't sleep, but even when I open the lid, nothing appears on the monitor. It's still black and unresponsive, although the power button isn't blinking, so I know it's still awake.

A:Laptop doesn't sleep when lid is closed

Hello ieatlikeawolf, Welcome to the Forum.

Could you answer a few questions?
Does the laptop go into sleep mode if you choose Sleep from the start menu?
Have you tried doing a System Restore to a point before you installed the updates?
Did you install Update KB976902 at the same time as other updates?

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Hi All
This is my first time on any forum so forgive me if I have gone to the wrong place. I have had the common problem of broken hinges on my L50 B. I have replaced both hinges and to all intent and purpose ever thing went well, i.e. the lid opens and closes great now. I have however done something wrong, the laptop now doesn't sleep when I close the lid. I have checked all the power settings and the advanced settings and they are set to sleep when lid is closed. Has anyone any idea what I may have done wrong. Can anyone tell me what the motherboard connection of the lid sensor switch looks like? Any help gratefully received.

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Hey hey, so the problem is i want to leave my laptop running when doing renders that take hours on end. I've disabled the sleep mode in every way that I know how to (see screen shots). When the lid is open it doesn't go to sleep, but when it's closed after about minutes it goes into sleep mode (all fans off etc).

This never happened with windows 7 and i've triesd programs like insomnia which haven't helped at all. Id really love to get to the bottom of this, otherwise I might have to reluctantly revert to windows 7

Anyone offering ideas would be much appreciated. Cheers

A:Unwanted sleep when laptop is closed

Hi safety1g,

FYI, I have seen this behavior before on a few Sony Vaio models, and each time it was referred back to Sony support, where they said the option to "change what the lid does when closed" is/was not supported in their power management scheme and there was no workaround for this issue. So, just consider this an FYI at this point; however, if you can't get your issue resolved quicky, I would spend 10 minutes on the phone with your laptop's manufacturing support group to see if they can confirm a similar issue.

Good luck,


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In order to wake up my laptop from sleeping I have to hit the power button. The Dell Logo appears and then I'm prompted to sign in. Normally with other laptops I just hit any key and it returns me to my desktop.
Is there something wrong with my laptop or is it normal for these laptops to have to hit the power button to wake it up from sleep?

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I own a HP Probook 450 G1.Often when my laptop goes to sleep(automatically or manually) it just crashes. Sometimes it crashes after waking up or sometimes I can't even wake it up(The lock screen shows up then it asks for the user account's password and then the blue screen comes up and crashes)

Note : You can see my specs below for more information

Attachment 52507

Attachment 52508

A:Laptop Crashes After Waking Up From Sleep

Hi SirDarkKnight & Welcome to the forums ^_^,

Unfortunately, the ZIP file uploaded by you does not contain any dump files for us to analyse. We would be needing the Dump files to analyse on what is happening with your system. Kindly ZIP up the dump files at the location : "C:\Windows\Minidumps\"

You might need to copy them to some other folder before you could ZIP them up due to permission reasons.

Let me know how it goes ^_^

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I'm having BSOD most of the times I wake the laptop form sleep mode, it didn't happen back in Vista. Here is the dump:
Dump File         : 120114-56906-01.dmp
Crash Time        : 12/1/2014 7:45:36 PM
Bug Check Code    : 0x0000007a
Parameter 1       : fffff6e0`00b2f620
Parameter 2       : ffffffff`c000003f
Parameter 3       : 00000000`1f022880
Parameter 4       : ffffc001`65ec4000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+153ca0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.17238 (winblue_gdr.140723-2018)
Processor         : x64
Crash Address     : ntoskrnl.exe+153ca0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\120114-56906-01.dmp
Processors Count  : 2
Major Version ... Read more

A:BSOD when waking laptop from Sleep

The error code KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007A states that the requested page of kernel data from the paging file could not be read into memory. It appears that there are some issues with the hard disk.
Use check disk command for any errors on hard disk -
Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted. For safety you can back up your data before using the check disk command.
Use the check disk commands as follows:
 1. Click Start. 
 2. In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'.
 3. Type at the command prompt CHKDSK /P and press ENTER to scan the disk.
 4. Then type CHKDSK C: /F /R and press ENTER to repair corrupt sectors, if there are any.
NOTE: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.
Once chkdsk completes, boot to the desktop and then check.

BTW what size is your HDD drive? There is a hotfix for similar symptoms in Windows 7 when you have large SATA drive:
But please first try CheckDisk.
Hope this helps. Let us know the results.

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I just got a new Asus laptop and I was running my stuff fine, but one day I woke it up from sleep and it started having issues where some programs, mainly games, would stop functioning and would freeze and crash immediately after launching.

My laptop currently is running windows 10 home the new fall creators update

Laptop specs:
intel i7 7500u
nvidia 940mx
(Intel HD graphics 620)
8gb ram

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So i've recently been getting a BSOD in Windows 7 after waking my PC from Sleep.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 0000109B
BCP3: 085E0009
BCP4: 850F6730
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Theres a link to the DMP File.

Any help is appreciated


A:BSOD While waking Laptop from Sleep.

Quote: Originally Posted by LegacyJuice


So i've recently been getting a BSOD in Windows 7 after waking my PC from Sleep.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 0000109B
BCP3: 085E0009
BCP4: 850F6730
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Theres a link to the DMP File.

Any help is appreciated


Easy, your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

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Recently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD.

I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and reinstalled the driver, and I still get an issue.

I've attached the debug files, there was a previous BSOD a few months ago that I was getting due to a Nvidia driver issue, but I downgraded to an earlier version and it's stopped it, so I don't think the issue is there.

A:BSOD On Laptop Waking From Sleep

The last dumpfiles all blames your nvdia gpu driver.

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 113, {19, 2, 10de, fe4}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoHandleSurpriseRemoval+131 )
The timestamp is nvlddmkm Tue Nov 24 19:15:37 2015
You have a Dell 7737 laptop, Dell advice to use their own drivers from the supportpage http://www.dell.com/support/home/us/...ivers/advanced

It could be that windows update has installed other drivers.
Advice also update all your other drivers to the latest version from the supportpage.

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Whenever I put my computer to sleep and try to wake it up again, I can click the screen or press a button on my keyboard to access the login screen, but there will not be a password box that shows up. I try to type in my password, but there is no response. If I let the login time out after some time, the screen resets to the original login screen before I had clicked or hit anything on my keyboard. A hard reset will correct the problem, but the problem starts again when I enter sleep mode again. I've tried chkdsk /r, sfc /scannow, all the DISM commands, and an in-place upgrade last night. I really don't want to completely reinstall my system, but it seems like I might have to after this. The only thing I think caused this problem was when I changed the permissions of my boot drive to set me as the owner. I eventually reset the permissions, but that didn't help either. You are my last bastion of hope!

A:I cannot see any password box when waking up my laptop from sleep.

Modify the registry settings and check.
Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, refer to the article:
How to back up and restore the registry in Windows
a. Click Start, type regedit in the Start Search box, and then press ENTER.
b. Navigate to
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
c. Create and/or edit the following string (REG_SZ) value names with the appropriate values as described below.
> DefaultUserName: account user name
> DefaultPassword: account password
> DefaultDomainName: account domain, or machine name (if not using domains)
> AutoAdminLogon: set this value to 1

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Hi all,

I have been getting random BSOD when I wake my laptop from sleep, especially when the sleep is done when the laptop is unplugged (ie. running on battery).

I have attached the recent BSOD dmp files in the link below:

I appreciate any suggestions on how I can resolve this. Thanks.

A:BSOD while waking laptop from sleep

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions Please use Option 1 as it provides Event Viewer logs.

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The drivers that are struckout don't have updates available (AFAIK).
DO NOT delete them, just leave them be.

Beyond this, as there was only 1 memory dump in the upload, I have these 3 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Start with these free hardware diagnostics: Hardware Diagnostics
3. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

The following is for informational purposes only.

**************************Wed Oct 1 05:05:41.270 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100114-24875-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.17238.amd64fre.winblue_gdr.1... Read more

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Just got a random BSOD when i was waking up my laptop (opening it basically).
This is the first time it happened... but i don't like blue screens
so, could someone take a look as to what could have caused it?

Thank you!

PS: i created another post recently in the crash forum section, and the
two posts are unrelated (not the same computer)!

A:BSOD when waking up laptop from sleep

It is very difficult to diagnose a blue screen based upon one report. Your report points to a driver, which is often caused by a bad hard drive. Why not take the hard drive test and then report any new BSODS that you recieve. It would be unpleasant for you to have to take a multitiude of tests while we guess.
Test Hard Drive
Harddrive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

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Greetings all,

I have been working on Toshiba laptop recently and can't seem to resolve its issues. Here is a breakdown of the system:

Toshiba Satellite L505D
CPU: AMD Turion II Dual core Mobile M500 x 2
GPU: AMD M880G with ATI Mobility Radeon HD 4200
RAM: 4GB PC2 666 MHz
OS: Windows 7 Home Premium (64-bit)

When the computer's lid is shut or each reaches the preset limits for its power saving mode, the monitor goes black and the machine appears to enter ?sleep mode?. However, when the lid is lifted, the monitor remains black and the computer does not respond to mouse clicks, spacebar taps or keystrokes to awaken. The CPU fan is running fairly fast, but the screen remains blank.
I am forced to hold down the power button in order to reboot the computer.
The computer works as expected until it once again enters sleep mode.

Actions Taken
There are many options with this particular model.
The one it is currently set to is produced by Toshiba and is called ?eco mode?
I have also turned off ?eco mode? and used the recommended power saving option from Windows.

Both modes produced the same result ? can't wake the computer.
It used to go to a Windows login screen when it came out of sleep.
Need to figure out how to get this back.

Thank you for your input and attention to this issue.

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Greetings all,

I have been working on Toshiba laptop recently and can't seem to resolve its issues. Here is a breakdown of the system:

Toshiba Satellite L505D
CPU: AMD Turion II Dual core Mobile M500 x 2
GPU: AMD M880G with ATI Mobility Radeon HD 4200
RAM: 4GB PC2 666 MHz
OS: Windows 7 Home Premium (64-bit)

When the computer's lid is shut or each reaches the preset limits for its power saving mode, the monitor goes black and the machine appears to enter ?sleep mode?. However, when the lid is lifted, the monitor remains black and the computer does not respond to mouse clicks, spacebar taps or keystrokes to awaken. The CPU fan is running fairly fast, but the screen remains blank.
I am forced to hold down the power button in order to reboot the computer.
The computer works as expected until it once again enters sleep mode.

Actions Taken
There are many options with this particular model.
The one it is currently set to is produced by Toshiba and is called ?eco mode?
I have also turned off ?eco mode? and used the recommended power saving option from Windows.

Both modes produced the same result ? can't wake the computer.
It used to go to a Windows login screen when it came out of sleep.
Need to figure out how to get this back.

Thank you for your input and attention to this issue.

A:Toshiba laptop not waking from sleep

Figured this one out.
It was a matter of tweaking the power management settings
and finding the combination that would work.

Read other 1 answers

Hi, i'm new to these forums, so have some paitence with me.

I've recently installed windows 7 ultimate x 64 on my laptop:

HP Pavilion dv6700.

No hardware changes,just stock.

It almost always crashes (at a rate of 8/10) after I wake my laptop from sleep.

I hope my dump files will help.

A:BSOD after waking my laptop from sleep

Your BSODs are caused by HotSpot Shield or any other program made by AnchorFree Inc
Please remove any of these programs

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 1097, 4440005, fffffa800213b370}

Unable to load image \SystemRoot\system32\DRIVERS\HssDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
GetPointerFromAddress: unable to read from fffff80002f110e8
Probably caused by : HssDrv.sys ( HssDrv+2bac )
The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001097, (reserved)
Arg3: 0000000004440005, Memory contents of the pool block
Arg4: fffffa800213b370, Address of the block of pool being deallocated

Debugging Details:
POOL_ADDRESS: fffffa800213b370



CUSTOMER_CRASH_... Read more

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Hi there.

I first apologise as this doesn't apply to my current computer specs but to my friend's laptop. His laptop however is also a Toshiba Satellite and also has Windows 10 Home 64bit.

What seems to happen is when he closes the lid on his laptop his laptop sleeps as most other laptops do. But when he lifts the lid, not always but occasionally the computer wakes but with a blank screen. The power button and power, battery indicators remain on. It is almost like it has crashed/frozen at this point and a hard shutdown is required to turn the laptop back on. He claims that it could also have something to do with the large bulky 3d games he plays like Minecraft but it could be anything.

I have had a look at all the power settings both with the modern settings and old (control panel) and nothing seems to be at fault there. This also wasn't a previous problem as he had no problems with his laptop sleeping when he had windows 8.1.

Any help is greatly appreciated and I can provide more details if needed.

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I have followed other threads with similar concerns but so far nothing has helped. Just to clarify the problem, I have my G60 Notebook set to go to sleep when the lid is closed. It goes to sleep after a couple seconds. When I open the lid it wakes up as evident by the fan and the hard drive light. The screen stays black. If I close the lit and imediatly open it, the notebook goes to sleep after a couple seconds but the lid is now open. If I press any key or swipe the mouse it wakes up and the screen wakes up as well. This has been happening ever since I updated to Win 10. The notebook starts properly and wakes from hybernation properly as well. I have tried power setting trouble shooter, disable hybrid boot, reset BIOS to default, update graphics and all other drivers, but the problem persists as described. I have not tried a reinstall of Win 10. The BIOS is ver F.62 12/25/2009. I can not find an update to the BIOS. I have a pentium processor but I do not have the Intel MEI installed on my notebook (don't know if I ever did). I tried installing Version 1.5M but I get an error message "system does not meet minimum requirements." Are you aware of any other fixes to the wake up problem or suggestions for installing the Intel MEI?

A:Black screen after waking from sleep

Hi @PapaDelta52?, Thank you for your inquiry.  I grasp that you have your notebook set to enter sleep mode when you close the lid.  When you open the lid you can hear the fan and  hard drive spin up, but the display remains black or blank.  If you press a key or move the mouse the screen responds. You have tried the  power setting troubleshooter, disabling  hybrid boot, resetting the  BIOS to default, updating  graphics and all other drivers, but the problem persists. When I checked the software and driver page for your notebook Windows 10 is  not a supported operating system.  HP has not tested Windows 10 on your model of notebook and the outcome is unknown.   This does not mean it will not work only that the outcome is unknown.  HP does not guarantee that Windows updates will have drivers. Here is a link to  HP PCs - Sleep and Hibernate Issues (Windows 10, 8) that may help. Please let me know the outcome.Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members! To show appreciation for my efforts, please click the   Thumbs Up icon   below.  Best of Luck!

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HP Pavillion dv6-6033cl Entertainment Notebook PC

After waking from sleep, the screen is first box-like, then after a moment or two, bounces back to fill the laptop screen. This started a couple of weeks ago. There has been no new software installed, no new downloads; Windows updates automatically as well as McAfee. McAfee reported a Trojan just prior to this happening but removed it.

This does not happen when I start up the computer.

What I have already tried:

System Restore to the time before this happened
Safe Mode and re-boot (can't test in Safe Mode because computer doesn't sleep in Safe Mode)
Selective Start Up
Malwarebytes scan
Windows Defender Offline scan
Checked that the monitor is detected
Graphics driver uninstalled and re-installed (it is the latest driver)
HP Utility Tools and diagnostic tests
BIOS and chipset driver updated
Disabled the graphics driver but in lower resolution the computer doesn't go to Sleep
Uninstalled McAfee (problem persisted and I re-installed it)

This is not a major problem but I would appreciate any help you can offer.

A:screen resizes after waking from sleep

Hello and welcome Firefly mate try these

http://www.sevenforums.com/tutorials/433-disk-check.html (do not use this on SSD)



download from bleeping computer

Suppose you have tried the driver for the graphics if not Software & driver downloads HP Pavilion dv6-6033cl Entertainment Notebook PC | HP? Support follow the prompts

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1053

Additional information about the problem:
BCCode: 116
BCP2: FFFFF8800F226408
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:
Files attached.

Any ideas?

A:Blue screen when waking from sleep

You have the old bad Asus system driver loaded.

The driver reference on this -
ASACPI.sys Fri Aug 13 05:52:52 2004 (411C2D04)
Sun Mar 27 22:30:36 2005 (42476C4C)
Wed Oct 18 01:44:46 2006 (4535BF4E)
Asus ATK0110 ACPI Utility
(a known BSOD maker in Win7).
Also a part of the Asus PCProbe and AISuite Utilities ASUSTeK Computer Inc. -Support- Drivers and Download

Is not a pretty picture, apparently there is an updated version of it out now made in 09 that works a bit better with windows 7. I unfortunately do not have a direct link handy but the one provided above should point you in the right direction.

This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800028fa1b4, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 00000002ffffffd0, Parameter 1 of the exception

Debugging Details:
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

fffff800`028fa1b4 f0480fc103 lock xadd qword ptr [rbx],rax

EXCEPTION_PARAMETER1: 0000000000000001

EXCEPTION_PARAMETER2: 00000002ffffffd0... Read more

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A few times today when I've awoken my computer from sleeping, I've received a blue screen. My computer automatically restarts itself and asks whether or not to start Windows normally, which I do, and when I finally log on, I receive this message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP2: FFFFF800022473AA
BCP3: FFFFFA60015F87D8
BCP4: FFFFFA60015F81B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Users\My Name\AppData\Local\Temp\WER-93366-0.sysdata.xml
C:\Users\My Name\AppData\Local\Temp\WER3C73.tmp.version.txt

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My computer is about two months old and here are the specs:
Dell Studio 15 Notebook
OS: Genuine Windows Vista Home Premium Edition SP1, 64-Bit
Processor: Intel Core 2 Duo T9550 (2.66GHz/1066Mhz FSB/6MB cache)
Memory: 6GB Shared Dual Channel DDR2 at 800 MHz
Video Card: Intel Graphics Media Accelerator 4500MHD
Hard Drive: 500GB SATA Hard Drive (5400RPM)

Today, (25 August 2009) I installed the updates for Avast, and this only started happening after I installed the updates. Could the problem have anything to do with any of the recent updates from Avast?

What should... Read more

A:Blue screen comes up after waking from sleep

Without looking for your error in specific you may have failing ram.
Its fairly common on many of the dell notebooks

hit the power button
start tapping f12 light and fast
a menu will appear
Choose diagnostics..i dont remember the exact wording off the top of my head
Run the diagnostics...it will check for failing ram

Also with vista in the event of errors always check the ram as it can simulate many problems...
Example the ram was failing on my dell1525
My virus protection would shut down
I would get a firewall warning
i would get pop ups that services was shutting down.
I reformatted...3 days later the same thing
so i reformatted again..3 days later the same thing.
then i started to get blue screens after the errors.
I ran diagnostics....and ram was bad

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I just bought a new Laptop...With this new compter, there's an
annoying bug. After the computer has gone to sleep, it will reawaken with
the viewer stretched horizontally. The icons, the words in documents, the
pictures, simply everything is about 130% of its normal

Has anyone had this problem or know how to fix it??

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Sorry don't got much time so I do it quick,

when I put my PC in sleep mode and wake it up I get a black screen which forces me to restart the PC.

Any help?

A:Waking up from sleep causes black screen.


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We have about 500 laptops with win 7 pro x64. We have had a few complaints that on occation, after a computer wakes up from sleep mode, the user sees the welcome screen, but no text or logon box - i.e. they can't se any text or textboxes, only the background image of the welcome screen. The only way to end this state is to poweroff/reset the machine. Any ideas?

A:blank welcome screen after waking up from sleep

Just a few scattered ideas...

* Has there ever been a BSOD?

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > Application / System > in the left hand column.
Note anything in red that relates to the problem experienced.
Please record the event ID, and the Source Code and tell us what they are.

* Consider using Hibernation instead of Sleep

* SFC.
SFC /SCANNOW Command - System File Checker

* Disk check
Disk Check

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Printer is HP Inkjet
Laptop is VIAO
OS is Vista
The printer works fine after booting, however the printer does not print though the job show printing and the job cannot be deleted in these conditions:
1- the laptop has gone to sleep and is "revived" and then we try to print something local or from gmail or other online doc
2- the laptop is closed but not turned off and when it is reopened and "revived" - same problem

The only way then to make it print is to reboot the laptop - then and only then the print jobs start.

Any idea?

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- HP DV6-6c15nr
- Windows 7 64-Bit
- Intel Core i5 2450M(2.50GHz)
- 6GB Memory 500GB HDD
- Intel HD Graphics 3000
Hey guys. i need help with a problem. My laptop wakes up seconds after it goes to sleep.. The battery ends up dying if i dont connect to charger. i realized this problem started occurring after i experienced my first BSOD on this laptop on October 4th. i remember it said something about ntkernal or something like that. Unfortunely, i do not have the bsod dumpfile as it got deleted from cleaning some files with iobit. But, i did take a screenshot of the bsod notification. See here
Also, I looked in the event log and it said something about some bugcheck: eventviewer files here

0x0000009f (0x0000000000000003, 0xfffffa8006237a10, 0xfffff80000b9c3d8, 0xfffffa8008b67ca0).

i only copied 20 files after from when it happened, so if you need more info i can provide.
some things i tried already:

powercfg -lastwake

it just said type:fixed feature power button.

powercfg -devicequery wake_armed

it said mouse and keyboard, so i removed the wireless usb dongle for my mouse. still laptop wakes up after sleep.
allow wake timers in advanced power options is disabled
please help me, this is really annoying.

A:BSOD, Laptop keeps waking up seconds after going to sleep.

0x09F blue screen means a driver is in inconsistent power state when a power state transition happens. Unfortunately, there is nothing we can do without the actual crash dump files. Please force the system to blue screen by entering in to standby or hibernation. Once you got at lease two dumps, zip and attach with the reply.

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I've bought a UX32ln one year ago.
For the first few months the laptop was capable of sleeping and waking up, now can only go to sleep but never wake up.
I've made sure the power options are correctly set up. So it's not this.
There's no password required at waking up.
Hibernation is disable because i use SSD (i turned it on, but the same results)
Anyone who might know what the problem could be?
Another unrelated problem is the HDMI, it doesn't transmit audio signal (the HDMI sound is always inactive in playback devices)

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My laptop is brand new, Dell Inspiron 17 7779. All software and firmware is up to date.

The laptop goes to sleep fine, but when I wake it up, it immediately shuts down. Does anybody know how to fix this?

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Hi guys,

I have a Lenovo Yoga since 1 and half years now. All of a sudden I am getting a BSOD when waking the laptop from sleep.

Error is " PAGE_FAULT_IN_NONPAGE (rtwlan.sys)"

Am attaching the zip file as instructed.

Now the error has changed to 'SYSTEM_THREAD_EXCEPTION_NOT_HANDLED'
Please help.



A:BSOD when waking laptop from sleep, PAGE_FAULT_IN_NONPAGE

Manged to solve this on my own.

Had a wireless driver which was the culprit. Updated from the Lenovo website. Everything ok now.

Thanks guys.

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This is a strange issue that started happening to me a few weeks ago. On my laptop, I put the computer to sleep, then close the lid. To wake it up, I just open the lid. Recently, about 1/4 of the time I wake up my computer, the lock screen does not appear, but instead it seems that my computer crashes then restarts. I don't have any USB devices plugged into my laptop, just the power cord. Does anyone know how to fix this?

A:Laptop crashes/restarts when waking up from sleep

Does anyone have any ideas? This is frustrating.

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Hello Everyone:

I have seen the many posts about the BSOD. So I went to download the Windows Debugging Tools but each time it keeps complaining about missing files. This means I have no dumpcheck utility.

The problem occurs when I reopen my lid to wake up my laptop from sleep or hibernation. Sometimes it works fine and then other times it reboots and then after my login loads the message comes up about 'windows has recovered from an unexpected shutdown'. I went to Device Manager and right click to upgrade the drivers but Windows said they were already up-to-date. I also ensured that in Windows Update, I checked the optional downloads too. However, the problem still occurred.

I am hoping that the forum members will be able to assist using the crash files that I have attached. My system specs are on my profile page. Thanks.


A:BSOD when laptop waking from sleep or hibernation

Update your NIC driver:
Broadcom NetLink (TM) Gigabit Ethernet
fffff880`07278000 fffff880`072d9000 k57nd60a Sat May 15 14:51:06 2010 (4BEE98BA)

Also check for new version of these drivers:
Mobile Intel(R) 4 Series Express Chipset Family
fffff880`0742b000 fffff880`07b32400 igdkmd64 Wed Sep 02 20:54:15 2009 (4A9EBF57)

Intel(R) ICH9M-E/M SATA AHCI Controller
fffff880`01271000 fffff880`0147b000 iaStor Tue Apr 13 18:44:16 2010 (4BC49F60)

Name [00000011] Atheros AR5B97 Wireless Network Adapter
fffff880`06ee1000 fffff880`07107000 athrx Fri May 07 02:00:58 2010 (4BE3583A)

Uninstall the Following programs:
Daemon Tools, make sure you get rid of the sptd.sys driver

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System Specs:
Make: Dell
Model: Inspiron 1526
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A5
OS: Windows 7 Professional (64-bit, build 7600)
Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57 (2 CPUs), ~1.9GHz
Graphics: AMD ATi Radeon Xpress 1270 Integrated Graphics
Memory (RAM): 2GB (2048 MB)
We this laptop a little over 2 years ago for family use (though I kind of took it over). It worked perfectly fine. Around the Summer of 2011, the computer would be slow to wake up from sleep mode (Opening the computer lid). I would always use it plugged in, as the battery was pretty much a BADery. Recently my mom's 8+ year old computer started to die on her, so I decided to get a MacBook Pro and give my mom her my old laptop. I thought the sleep problem wouldn't be bad but now it's taking even longer to display the login screen. I know the computer is waking up from sleep mode as the power light, num-lock light on the laptop, num-lock light on the external keyboard, and the wired Optical Mouse is turned on, but the monitor does not bring up the OS, and the other lights (indicating disk use, Wifi, etc.) never light up. Sometimes after waiting it comes up, but it slowly takes longer and longer. I originally thought it was the battery, and when I took the battery out, I noticed there was a large lump, followed by some smaller lumps on it (no wonder the battery stinks). Even though I took out the battery (it's operating off the AC power ... Read more

A:*HELP!* Dell laptop has issues waking from sleep.

Does it work fine if its shut off and then booted up?

Windows 7 isn't officially supported on that laptop, it may not properly support Sleep functions on Windows 7. You may want to make sure you have the latest BIOS for the laptop and all the latest drivers for all the hardware as well as the latest service pack for Windows 7.

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I recently downgraded from windows 10 to windows 8 as my laptop hated to boot when windows 10 was installed. In windows 10 I could put my laptop to sleep and wake it up just fine. However, in windows 8.1, I can no longer do that. When I try to wake it up, it instantly shuts down. It tries to restart, but cannot. It lights up for a second or two then shuts off completely. I had originally posted this in a different section but got nowhere. Can you guys help?

Original posting Computer shutting off when trying to wake from sleep

A:Crash when waking Laptop From Sleep (NO BSOD)

Are you saying that, once you wake up the comp from sleep mode, it shuts down? or is it already shutted down before you wake it up?
If so, try going to Control Panel\Hardware and Sound\Power Options\ and click "choose what closing the lid does" that may be the culprit
If it shuts down when you wake it up, it could be one of the following reasons:
-Virus Infection
-Missing file
-Incorrect boot order
-Battery Problem
-System Error

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Hi all, My t450s restarts instead of waking from sleep when it's been left in sleep for a prolonged period. It has happened multiple times and I cannot figure out what the issue is. It seems to only happen when the laptop is not plugged in to AC. That is, it always boots fine when it's waking while it's plugged in. What gives? How can I fix this? Cheers,

A:T450s laptop restarts instead of waking from sleep

You're sure it's cold booting and not resuming from hibernation?
Have you checked you sleep settings to make sure it's not set to hibernate after a set time when on battery?  That's how I have mine set:  sleep and if that goes on for an extended time, hibernate.

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I recently built an HTPC and it was working OK until last night. I?ve been using it mainly as an OTA DVR and it does wake up, record, etc.

I went to program a recording & it was already awake & the HDD indicator LED was on. However the HDTV had a black screen with a message to select boot device & press any key. This was not a BSOD but a black screen. There was no way to select anything as every time I pressed a key the same message displayed another time. I finally powered off.

Another program was scheduled to record at this time but it should not have. It was a series schedule set for new but this episode was not. That?s one strike against the EPG. Anyway it started recording after I booted back up but it was missing the first 40 minutes because I booted up 40 minutes into the program.

I don?t think the program was the problem but maybe there was a glitch at the start of the recording which caused the problem, I don?t know. Unfortunately I have no idea how long the HTPC had been sitting in the ?select boot? state. It could have been that way for hours.

I looked at the PC?s event logs to see if anything was obvious. But there were so many logs I had no idea what I was looking at.

Any ideas what would cause a PC to display the message or where to look? Could this be a motherboard or RAM problem?

A:Black Screen waking from sleep mode

"select boot device" is normally a message form BIOS id it can't find a proprt boot device. I think win7 crashed and did an automatic reboot. On reboot it couldn't find or access the harddisk. Do you have "automatic restart on crash" enabled? If so, disable it so you can see the BSOD

Download BlueScreenView (in Zip file)
Download BlueScreenView with full install/uninstall support

Source: Blue screen of death (STOP error) information in dump files.

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Action Center says that I have powere management system driver that I need to install (Sony Firmware Extension Parser) from the sony website but the exe file wont install on windows 7. I also have a disk drive error and windows was unable to read my hard drive. Any help will be appreciated. thanks!

A:blue screen error after waking up from sleep

Please go to C:\Windows\Minidump and zip up the contents of that folder.
Then attach/upload the .zip file with your next post.

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If your Touch Smart 23 inch wakes up to dark mode do this. This worked for me all you have to do is update the bios. Updating the drivers does not work at all. If you are using windows 10 when looking for the latest bios update for your touchscreen 23 go to HP website and when it sees that you have a windows 10 machince change it over to windows 8.1 or windows 8.0 and update the Bios this will solve your problem with it waking up to a dark screen from sleep mode..Good Luck..

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I have a Macbook Pro running windows 7, every time i put my computer to sleep it crashes right after i wake it up at the login screen. The login screen appears for a second or two then i get the blue screen and it reboots. Ive attached my minidump files, so if anyone can look at them that would be much appreciated. Im gonna warn everyone now that i havent used windows in a very very long time so if i dont understand all the technical talk i appolgize.

A:Blue Screen at login after waking from sleep

The crash points to mdfsysnt.sys - a component of the MacDrive. This link states that the MacDrive isn't supported on x64 Vista (post from 2008): MacDrive alternatives? - Mac Forums

Uninstall the MacDrive and see if that fixes the BSOD's.

Here's a summary of the BSOD's:

BugCheck 1000007E, {ffffffffc0000005, fffff80002ad606b, fffff88002ff4478, fffff88002ff3cd0}
Probably caused by : MDFSYSNT.sys ( MDFSYSNT+736b )
BugCheck 1000007E, {ffffffffc0000005, fffff80002a9806b, fffff88002ffb478, fffff88002ffacd0}
Probably caused by : MDFSYSNT.sys ( MDFSYSNT+736b )
BugCheck 1000007E, {ffffffffc0000005, fffff80002a9006b, fffff8800310f478, fffff8800310ecd0}
Probably caused by : MDFSYSNT.sys ( MDFSYSNT+736b )
BugCheck 1000007E, {ffffffffc0000005, fffff80002ae606b, fffff88003116478, fffff88003115cd0}
Probably caused by : MDFSYSNT.sys ( MDFSYSNT+736b )
BugCheck 1000007E, {ffffffffc0000005, fffff80002aa006b, fffff88003116478, fffff88003115cd0}
Probably caused by : MDFSYSNT.sys ( MDFSYSNT+736b )
BugCheck 1000007E, {ffffffffc0000005, fffff80002ad806b... Read more

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So about a week or so ago I had problems with my magic jack. They had me download some free VPN (I can't remember the name), but I deleted it because it kept changing my homepage so I thought there may be a virus. I ran a scan on Malwarebytes and it cleared some stuff. So flash forward to a few days ago. After my computer would sit for a while it would go to sleep. When I would go to wake it up I could hear the fan and the light on light would flash but the screen would stay black. So I turned off the hibernation. Last night I fell asleep and when I woke up the blue screen error was on it. I forced it off. I turned in on today and I was using it fine. I leave the room and the blue screen in back. I force it off again and here I am : ). Please help!!! Thanks!!! 

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Hi there,

I wonder if you are able to help.

About a week ago my beloved Dell Laptop died so I have quickly had to buy a second hand replacement due to financial constraints.

The "new Laptop" is as follows:-

Acer Emachine E625
AMD Athlon TF-20 1.60 GHz
3.00 GB Ram
Windows 7 Home Premium Service Pack 1
160 GB Harddrive

It has been bought with a fresh install of Windows 7 but on a nearly daily basis when turning the Laptop on it has asked for many updates. For example 2 days ago it asked for 208 Essential updates, yesterday 8 and today 33! Is this normal? I can understand when a fresh copy was loaded maybe updates were not done but they seem tobe more everyday!

The main problem I am having is is turning it off. I have found if I put the Laptop into Sleep or Hibernate when I wake the computer it has a blank screen and won't wake up. I have started to use Shutdown but most nights the computer turns itself on in the middle of the night and when I try to open the lid again iI have the same problem and it won't wake. So on every occasion I have to turn it off and so it restarts with the would I like to turn on in safe mode! I am sure this is not very good for the laptop.

I have not used Windows 7 before and really can't find a solution online.

Any help would be very much appreciated before I go mad or try and get my money back!

Kind Regards


A:Windows 7 Laptop Shutdown, Waking Up and Sleep Issues

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When waking laptop up after sleep, no bootable devices found/no OS found. I have to hold the power button to turn it off, when I turn it back on it's fine. I have run CHKDSK and sfc /scannow after it happened and all came back clear, the laptop is around one month old. I had a BIOS update a few days ago but it was fine then, the issue started today. Edit: I ran sfc /scannow this morning and it found and repaired errors, could this be it?

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